DOCSLIB.ORG

Warranty and Support Guide

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Warranty and Support Guide Compaq Presario Desktop Products Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We are available 24 hours a day, 7 days a week. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see Contact Numbers chart within this document). As our valued customer, we want to make sure that your support needs are met and any issues resolved as quickly as possible. This document includes warranty information for the United States, Canada, and the Caribbean. The information in this document is subject to change without notice. Before contacting Compaq Customer Support Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. Model Number: _____________________________________________________________________ Serial Number: _____________________________________________________________________ Purchase Date: _____________________________________________________________________ System or Product Number: ______________________________________________________ Don’t Forget to Register! Click “Register with Compaq” Software Support on your desktop or go to: America Online U.S.: 888-346-3704 http://register.hp.com Canada: 888-265-4357 Registration is quick, easy and offers: www.aol.com • E-mail updates containing notifications about product Apple — iTunes enhancements, the most recent support alerts, and driver www.apple.com updates specific to the product(s) you own. AT&T WorldNet • The HP newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and 800-400-1447 much more. Visit us at www.att.net http://subscription.support.hp.com CompuServe 2000 800-944-9871 Where to Get Help www.compuserve.com HP offers a wide variety of service and support options, Corel which are available around the clock for Compaq branded www3.corel.com products that are either in or out of warranty. Detto Technologies Options to use when you need help: 866-338-8663 1 Check the setup poster and the user documentation for www.detto.com help with setting up and using your PC. EarthLink 2 Use the support tools right on your PC. dial-up customer service 800-890-6356 Help & Support Center for help with hardware and software questions. Click Start and then click dial-up technical support Help and Support. 800-890-5128 PC Tune-up and Repair for tools to keep your broadband customer service and technical support PC running smoothly. Click Start, All Programs, 888-829-8466 PC Help and Tools. www.earthlink.net SW Repair Wizard guides you through options InterVideo to resolve software issues. Click Start, All 510-651-0888 Programs, PC Help and Tools. www.intervideo.com/home Microsoft Network 3 Compaq Customer Care Web support. For product information, driver updates, troubleshooting and 800-386-5550 much more, go to: www.support.msn.com http://www.compaq.com/consumersupport Symantec — Norton AV 4 Chat online with a qualified support specialist www.symantec.com/techsupp to solve your problem. Available through the Help & Quicken Basic (Intuit) Support Center on your PC. 900-555-4688 5 If you have not solved the problem, you can contact us www.intuit.com by phone 24 hours a day, seven days a week, in Veritas English, Spanish, and French (Canada only) at: (only CD-RW and 1-(800)-652-6672 [1-(800)-OK Compaq] or DVD+RW/+R models) 905-206-4357 (local to Mississauga) www.veritas.com Yahoo! — User Support When you call please have your product model number, serial number, and date of purchase available. Telephone www.yahoo.com support is free during your limited warranty period. 3 Troubleshooting For help on problems you may be experiencing when you Solution describes what you should do to try to solve the install your PC, refer to the following pages for possible problem. solutions. Look up the description of the symptom or problem, and try Symptom describes the sign or warning message for the the solution listed. Some of the symptoms listed may not type of problem. apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation. Problem identifies one or more reasons why the symptom may have occurred. Display (Monitor) NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table. Symptom Problem Solution Screen is blank, and monitor Monitor power cable is not Reconnect the power plug on the back of the monitor and on the power light is not lit. connected to the monitor or to wall outlet. the wall outlet. Monitor is off (not turned on). Press the On button on the front of the monitor. Screen is blank. Screen saver is enabled. Press any key or move the mouse to make the screen display visible again. PC is in standby mode. Press the Standby button (select models only) or press the Esc key on the keyboard to resume from standby mode. PC is in hibernation mode or Press the On button to turn on the PC. is off. Monitor connector cable is Inspect the monitor video connector for bent pins. If no pins not properly connected to are bent, reconnect the monitor connector cable on the back the back of the PC. of the PC. Hard Disk Drive Symptom Problem Solution PC seems to be locked up Program in use has stopped Use the Windows Task Manager to close any programs not and not responding. responding to commands. responding or to Restart the PC: 1 Press the Ctrl, Alt, and Delete keys on the keyboard at the same time. 2 Select the program that is not responding, and click End Task. Or Click Shut Down, and then click Restart. If this does not work, press the On button for 5 or more seconds to turn off the PC. Then, press the On button. 4 Internet Access Symptom Problem Solution Cannot connect to the Internet Service Provider (ISP) Verify Internet settings, or contact your ISP for assistance. Internet. account is not set up properly. Modem is not set up properly. Reconnect the modem, verifying connections. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a LAN (local area network). Although it looks similar to the modem connector, the RJ-45 Ethernet network connector is not the same. Verify that you are using the modem connector. Do not connect a telephone cable to the NIC. Do not plug a network cable into a telephone service line; doing so may damage the NIC. Web browser is not set up Verify that the Web browser is installed and set up to work with properly. your ISP. Keyboard and Mouse Symptom Problem Solution Keyboard commands and Keyboard connector is not Turn off the PC by using the mouse, reconnect the keyboard to typing are not recognized properly connected. the back of your PC, and turn on your PC. by the PC. Program in use has stopped Restart or turn off your PC using the mouse. responding to commands. Keyboard is damaged. Press the Help ? button on the keyboard to open the Help and Support Center, or contact Support for replacement details. Wireless keyboard does not Keyboard batteries are low or Replace the two AA alkaline batteries in the wireless keyboard; work after installation, or is empty. then set the ID channel by pressing the Connect button on the not detected. wireless receiver and then on the keyboard. Refer to the documentation that came with your wireless set. Mouse does not respond to Mouse connector is not Turn off your PC using the keyboard: movement or is too slow. properly plugged into the 1 Press the Ctrl and Esc keys on the keyboard at the same time back of the PC. to display the Start menu. 2 Use the Up arrow or Down arrow key to select Turn Off Computer, and then press the Enter key on the keyboard. 3 Use the Up arrow or Down arrow key to select Turn Off, and then press the Enter key. After the shutdown is complete, plug the mouse connector into the back of your PC and turn on your PC. Program in use has stopped Restart your PC by using the keyboard. If possible, save any responding to commands. open files and close open applications before restarting. Surface in use for roller-ball Use a mouse pad or other rough surface for the mouse. type mouse is too smooth. Mouse does not work after Mouse is not connected Try unplugging and then reconnecting the mouse cable to installation or is not properly. your PC. detected. Wireless mouse batteries are Replace the two AA alkaline batteries in the mouse; then set the low or empty. ID channel by pressing the Connect button on the wireless receiver and then on the mouse. Refer to the documentation that came with your wireless set. 5 Power Symptom Problem Solution PC will not turn on or start. PC is not securely connected to Ensure that cables connecting the PC to the external power an external power source. source are plugged in properly. Monitor is not connected or is Connect the monitor to the PC, plug it in, and turn it on. not on. Line voltage selection switch is Set the line voltage selection switch to the correct setting for not in the proper position for your country/region, or refer to Support.
Load more

Recommended publications
  • Journey Through the Impact of the Recovery Artifacts in Windows 8 WENDELL Kenneth JOHNSON Iowa State University
    Iowa State University Capstones, Theses and Graduate Theses and Dissertations Dissertations 2013 Journey through the impact of the recovery artifacts in Windows 8 WENDELL Kenneth JOHNSON Iowa State University Follow this and additional works at: https://lib.dr.iastate.edu/etd Part of the Databases and Information Systems Commons Recommended Citation JOHNSON, WENDELL Kenneth, "Journey through the impact of the recovery artifacts in Windows 8" (2013). Graduate Theses and Dissertations. 13414. https://lib.dr.iastate.edu/etd/13414 This Thesis is brought to you for free and open access by the Iowa State University Capstones, Theses and Dissertations at Iowa State University Digital Repository. It has been accepted for inclusion in Graduate Theses and Dissertations by an authorized administrator of Iowa State University Digital Repository. For more information, please contact [email protected]. Journey through the impact of the recovery artifacts in Windows 8 by Wendell Kenneth Johnson A thesis submitted to the graduate faculty in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE Co-majors: Computer Engineering; Information Assurance Program of Study Committee: Yong Guan, Major Professor Doug Jacobson Jennifer L. Davidson Iowa State University Ames, Iowa 2013 Copyright © Wendell Kenneth Johnson, 2013. All rights reserved. ii DEDICATION This Thesis is dedicated to my family Jessica, Savannah and Brady. Without your unrelenting support and sacrifices I would not have been able to follow my educational and career dreams. To Lee Adams, while you will never see the finished work, your guiding light and compassion shown to me helped create the person I am today. My drive to succeed and to share my success comes from watching you give so much of your compassion to others.
    [Show full text]
  • Laptop Service Guide
    Windows Operating System 3 Turn off visual effects 3 Turn off Windows Search Indexing Feature 4 Defragging Hard Drive 5 Step 1: Locating the Defragment Wizard 5 Step 2: Using Defragment Wizard 6 Checking your hard drive 8 Checking your memory 8 Ensure Windows Defender is enabled 9 Perform Disk cleanup to remove clutter 12 Disable Programs that you do not use frequently from starting when system boots 14 14 Perform regular Windows Defender scans on system 15 Uninstall programs that you do not use anymore 17 Regularly turn off your system when not in use 18 How to shut down your windows machine 19 Perform check disk on hard drive regularly 21 Turn Off Windows Tips and Tricks 23 Turn Off Search Indexing 24 Regularly perform backups as well as create restore points 27 Use Powershell to fix corrupt files: 32 Enable fast start-up: 34 Effect of ram on the system 35 2 Windows Operating System Turn off visual effects I. Open the start menu by pressing the Windows key on your keyboard or by clicking on the icon shown below. a. Type “Advanced System Settings” and click on it when it appears in the Menu. b. Navigate to the “Advanced” tab at the top. c. Click on “Settings” in the “Performance” block d. Select “Adjust for best performance”. e. Click “Ok” to finish the setup. 3 Turn off Windows Search Indexing Feature I. Open the start menu by pressing the Windows key on your keyboard or by clicking on the icon shown below. II. Search for “Index” and choose “Indexing Options” when it appears.
    [Show full text]
  • Run-Commands-Windows-10.Pdf
    Run Commands Windows 10 by Bettertechtips.com Command Action Command Action documents Open Documents Folder devicepairingwizard Device Pairing Wizard videos Open Videos Folder msdt Diagnostics Troubleshooting Wizard downloads Open Downloads Folder tabcal Digitizer Calibration Tool favorites Open Favorites Folder dxdiag DirectX Diagnostic Tool recent Open Recent Folder cleanmgr Disk Cleanup pictures Open Pictures Folder dfrgui Optimie Drive devicepairingwizard Add a new Device diskmgmt.msc Disk Management winver About Windows dialog dpiscaling Display Setting hdwwiz Add Hardware Wizard dccw Display Color Calibration netplwiz User Accounts verifier Driver Verifier Manager azman.msc Authorization Manager utilman Ease of Access Center sdclt Backup and Restore rekeywiz Encryption File System Wizard fsquirt fsquirt eventvwr.msc Event Viewer calc Calculator fxscover Fax Cover Page Editor certmgr.msc Certificates sigverif File Signature Verification systempropertiesperformance Performance Options joy.cpl Game Controllers printui Printer User Interface iexpress IExpress Wizard charmap Character Map iexplore Internet Explorer cttune ClearType text Tuner inetcpl.cpl Internet Properties colorcpl Color Management iscsicpl iSCSI Initiator Configuration Tool cmd Command Prompt lpksetup Language Pack Installer comexp.msc Component Services gpedit.msc Local Group Policy Editor compmgmt.msc Computer Management secpol.msc Local Security Policy: displayswitch Connect to a Projector lusrmgr.msc Local Users and Groups control Control Panel magnify Magnifier
    [Show full text]
  • The Control Panel and Settings in Windows 10 Most Programs and Apps Have Settings Specific to That Program
    GGCS Introduction to Windows 10 Part 3: The Control Panel and Settings in Windows 10 Most programs and apps have settings specific to that program. For example, in a word processor such as Microsoft Word there are settings for margins, fonts, tabs, etc. If you have another word processor, it can have different settings for margins, fonts, etc. These specific settings only affect one program. The settings in the Control Panel and in Settings are more general and affect the whole computer and peripherals such as the mouse, keyboard, monitor and printers. For example, if you switch the right and left buttons on the mouse in the Control Panel or in Settings, they are switched for everything you click on. If you change the resolution of the monitor, it is changed for the desktop, menus, Word, Internet Explorer and Edge, etc. How to display the Control Panel 1. Right-click the Windows Start button or press the Windows key on the keyboard + X. 2. Click “Control Panel” on the popup menu as shown in the first screen capture. In Windows 10, many of the settings that once were in the Control Panel have moved to Settings. However, there are often links in Settings that take you back to the Control Panel and many other settings that still only exist in the Control Panel. Settings versus Control Panel is an evolving part of Windows design that started with Windows 8. It is not clear at this time whether the Control Panel will eventually go away or whether it will simply be used less frequently by most users.
    [Show full text]
  • Veritas™ System Recovery 18 Service Pack 1 User's Guide
    Veritas™ System Recovery 18 Service Pack 1 User's Guide Windows Edition Documentation version: 18 Service Pack 1 Legal Notice Copyright © 2018 Veritas Technologies LLC. All rights reserved. Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This product may contain third party software for which Veritas is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. Please see the Third Party Legal Notice Appendix to this Documentation or TPIP ReadMe File accompanying this product for more information on the Third Party Programs. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Veritas Technologies LLC and its licensors, if any. THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. VERITAS TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION.
    [Show full text]
  • Keeping Your PC Healthy
    South Seattle College Keep Your Computer Healthy In this class, you will learn about hardware and software maintenance. We will start with hardware and then we will move to software. Software has many different utilities that can be used and applied for different reasons. We will look at the following: System Restore Reset this PC Defragmenter Laptops BitLocker (Encryption) Microsoft Safety Scanner (remove viruses, spyware, and other malicious software) Uninstall unwanted software Hardware maintenance The first thing to do with your computer is to keep it running cool. Dust can cause your PC components to hold heat. This can cause parts to fail over time. The first thing you need to do is assemble your gear. Before working on your PC make sure you unplug. 1 11/2/2017 South Seattle College Dust, dirt, hair, and other debris can build up on fans and heatsinks. Before After Components can come loose or become unseated. If any component is loose or seems loose remove, clean and reseat the component. Have a Dustbuster or similar small vacuum on hand. In addition, some paper towels and a bit of all-purpose spray cleaner (like Fantastik or Simple Green) are useful, as are a microfiber cloth and some isopropyl alcohol. The canned air and brush are useful for dislodging hair, dust and other debris from all your PC’s surfaces—especially heatsinks and printed circuit boards (PCBs), which have countless tiny nooks and crannies. The vacuum sucks up the various detritus. The paper towels, spray cleaner, and microfiber cloth are for wiping down hard, nonelectrical surfaces.
    [Show full text]
  • MD-272/273 Full Manual
    MD-272/MD-273 TV Media Player Full Manual Introduction Congratulations on your purchase of the Sitecom MD-272/MD-273 TV Media Player. The MD-272/273 TV Media Player supports playback of the most common file formats of digital video, audio and photo media. Attach the media player via standard AV or HDMI cables to a standard or high-definition TV. The compact size of the device allows you to take it with you to anyone you like and share your digital content. Photos • Display slide shows with music • Zoom, pan, move and rotate photos Video • Fast forward, rewind, pause, zoom, and pan • View subtitles Music • Fast forward, rewind, pause, shuffle, and repeat • Playlist support Network • Connect the TV Media Player via cable or wireless to your home network • Play Media from a NAS or computer directly to your TV Online • Connect the TV Media Player via cable or wireless to the internet • View Media from popular applications such as YouTube and MediaFly • Use popular online applications such as Facebook Index 1 Key Features ............................................................................4 2 Package Contents.....................................................................5 3 Cautions ...................................................................................6 3.1 Usage Cautions.......................................................................................... 6 3.2 Power........................................................................................................ 6 3.3 Radio Interference ...................................................................................
    [Show full text]
  • Journey Into Windows 8 Recovery Artifacts
    2013 Annual ADFSL Conference on Digital Forensics, Security and Law Proceedings Jun 11th, 2:30 PM Journey into Windows 8 Recovery Artifacts W. K. Johnson KPMG, USA, [email protected] Follow this and additional works at: https://commons.erau.edu/adfsl Part of the Computer Engineering Commons, Computer Law Commons, Electrical and Computer Engineering Commons, Forensic Science and Technology Commons, and the Information Security Commons Scholarly Commons Citation Johnson, W. K., "Journey into Windows 8 Recovery Artifacts" (2013). Annual ADFSL Conference on Digital Forensics, Security and Law. 3. https://commons.erau.edu/adfsl/2013/tuesday/3 This Peer Reviewed Paper is brought to you for free and open access by the Conferences at Scholarly Commons. It has been accepted for inclusion in Annual ADFSL Conference on Digital Forensics, Security and Law by an (c)ADFSL authorized administrator of Scholarly Commons. For more information, please contact [email protected]. ADFSL Conference on Digital Forensics, Security and Law, 2013 JOURNEY INTO WINDOWS 8 RECOVERY ARTIFACTS W. Kenneth Johnson KPMG USA [email protected] ABSTRACT One of the most difficult processes of digital forensics is to understand how new technology interacts with current technology and how digital forensic analysts can utilize current Digital Forensics technologies and processes to recover and find information hidden. Microsoft has released their new operating system Windows 8, with this new release Microsoft has added some features to the operating system that will present some interesting complications to digital forensics. Since the initial release of the Windows 8 Release Candidates there have been some research released that focus primarily on the new user created artifacts and a few artifacts that have been added by the operating system that might contain valuable information.
    [Show full text]
  • Lab - System Restore in Windows 7 and Vista
    Lab - System Restore in Windows 7 and Vista Introduction In this lab, you will create a restore point and then use it to restore your computer. Recommended Equipment • A computer running Windows 7 or Vista Step 1: Create a restore point. a. Click Control Panel > System > System protection. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1 of 10 Lab – System Restore in Windows 7 and Vista b. Click the System Protection tab in the System Properties window and click Create. c. In the Create a restore point description field of the System Protection window, type Application Installed. Click Create. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 2 of 10 Lab – System Restore in Windows 7 and Vista d. The System Protection window displays the progress of the creation of the restore point. When the message The restore point was created successfully displays, click Close. e. Click OK to close the System Properties window. Step 2: Work in the System Restore utility. a. Click Start > All Programs > Accessories > System Tools > System Restore. b. When the System Restore Window opens, click Next. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 3 of 10 Lab – System Restore in Windows 7 and Vista c. The System Restore window displays a list of restore points. What type of restore point was created in step 1? d. Close all open windows. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
    [Show full text]
  • D3dx9 30.Dll Windows 10 Download D3dx9 30.Dll : How to Fix DLL Errors, Download, and Update
    d3dx9 30.dll windows 10 download D3dx9_30.dll : How to Fix DLL Errors, Download, and Update. Last Updated: 07/02/2021 [Time to Read: D3dx9_30.dll uses the DLL file extension, which is more specifically known as a Dynamic Link Library file. It is classified as a Win64 DLL (Dynamic link library) file, created for Microsoft® DirectX for Windows® by Autodesk, Inc.. The first release in the Windows 10 Operating System for d3dx9_30.dll was on 09/17/2019 inside CyberLink PowerDirector 18. The newest file release date for DWG TrueView 2019 was 09/17/2018 [version 9.12.589.0000]. D3dx9_30.dll is packaged with DWG TrueView 2019, Call of Duty 4: Modern Warfare (Not Specified), and Flight Simulator X demo Demo. Below, you find comprehensive file information, instructions for simple DLL file troubleshooting, and list of free d3dx9_30.dll downloads for each available file version. File Analysis Provided by Jason Geater (Author) Recommended Download: Fix d3dx9_30.dll / DWG TrueView-related registry issues with WinThruster. Compatible with Windows 10, 8, 7, Vista, XP and 2000. Average User Rating. Optional Offer for WinThruster by Solvusoft | EULA | Privacy Policy | Terms | Uninstall. File Overview. Developer and Software Information Software Developer: Microsoft Corporation Software Program: Microsoft® DirectX for Windows® Legal Copyright: © Microsoft Corporation. All rights reserved. File Details Character Set: Unicode Language Code: English (U.S.) File Flags: (none) File Flags Mask: 0x003f Entry Point: 0x346280 Code Size: 3689472. File Info Description
    [Show full text]
  • Bitlocker Management
    BitLocker Management Vista Full Volume Encryption Feature Overview BitLocker - Full Volume Encryption Vista Enterprise and Ultimate AD management & Key backup options Save recovery password to USB, Printer, or File Share TPM 1.2 – Enables Drive Tampering Protection WMI Interface Vista Tool compatibility MS Boot Loader, System Restore, Disk Management BitLocker Tools Manage-bde.wsf - RTM Add / Remove key protectors Tools from MS Premier Support Site: BitLocker Drive Preparation BitLocker Recovery Password Viewer BitLocker Repair Tool Searches HD for unlinked FVEKs BitLocker Group Policy Computer Config\Admin Templates\Windows Components\BitLocker Drive Encryption AD Key Backup Options Backup Recovery Password to AD Backup Key Package to AD Require Backup to AD before encryption is enabled Backup Recovery Password to Share Recovery Options Require Creation of Recovery Password - Default Require Creation of Recovery Key Package - Default BitLocker Group Policy Advanced Options Allow BitLocker without TPM Startup Key or Pin with TPM Encryption Method AES 128 Diffuser – Default Prevent Memory Overwrite on Restart – Disabled TPM Platform Validation –7 Default Metrics Rom Code MBR Code – not partition table Boot Manager TPM Group Policy Computer Config\Admin Templates\System\ Trusted Platform Module Backup TPM Owner information to AD Require backup 3 settings related to TPM blocked commands BDE Security and Compatibility BitLocker Tips AD Backup only occurs when BDE is enabled Or when TPM is initialized
    [Show full text]
  • Server Execution Failed Downloaded File How to Fix "Server Execution Failed" Error When Playing Audio File
    server execution failed downloaded file How to fix "Server execution failed" error when playing audio file. Windows Media Player is the default software STUFF on a Windows computer for playing audio files, including MP3 and WAV. When you double-click an audio file, Windows Media Player automatically opens and starts to play it. Unfortunately, Windows updates or issues related to Windows Media Player or audio codecs can result in seeing the "Server execution failed" error when trying to play an audio file. The error is usually due to corruption with the Windows Media Player program files or the codecs for playing audio files. To fix the "Server execution failed " error for Windows Media Player, follow the steps in each section below. Back up Windows Media Player playlists and configuration settings. If you have playlists or other custom configuration settings in Windows Media Player, you first need to back up those playlists and settings. If you don't, your playlists and custom configuration settings are lost as part of the repair process. To back up your playlists and configuration settings, follow the steps below. If you do not have any playlists or custom configuration settings in Windows Media Player, skip to the next section. Navigate to the following folder path, where [username] is the name of the account you log in with and use in Windows. C:\Users\ [username] \AppData\Local\Microsoft\Media Player. If you do not see the "AppData" folder, you need to adjust the folder settings to show hidden files and folders, see: How do I view hidden files and folders in Windows? In the Media Player folder, press Ctrl + A , then press Ctrl + C to select and copy all the files and subfolders.
    [Show full text]