APPLICATION-CUM-SERVICE AGREEMENT FOR PACIFIC INTERNET LIMITED SERVICE Business Broadband Access Reg No: 199502086C

Received Email : Contact: Return Fax: From :

Corporate Subscription Name of Firm/Company Business Registration No./Certificate of Incorporation

Name of Authorized Officer NRIC/Passport No. Designation

Business Address (Installation Address) Telephone No.

Fax No.

Billing Address (if different from Business Address) Telephone No.

Fax No.

Modem Delivery Address Telephone No.

Same as Business Address above Same as Billing Address above Others, please specify:

Name of Administrative Contact Person Telephone No. Designation

E-mail Address

Name of Technical Contact Person Handphone No. Designation

Provider: / / StarHub E-mail Address

Nature Of Business Advertising Construction Insurance Recruitment Application Service Provider Consultancy House Internet Service Provider Renovation Association Data Center IT Hardware & Software Retail Automobile Design Legal Services (Business eg. Conference, Banking & Finance Developer Logistics Exhibition) Bio Science Distribution Manufacturing Telecommunication Broadcaster Education Medical Transportation Broadcasting Equipment Engineering Oil & Gas Wholesale Chemical Consumable Food & Beverage Portal Service Others, please specify Club House Government / GLC Printing

Preferred User ID (Min 3 Characters, Max 14 Characters) Direct Exchange Line (Stand-alone direct telephone line must not be Please use lower case letters and numbers only connected to PABX or hunting facilities) Please take note that Pacific Internet reserves the right to change the chosen user-id, for example, in the case where the user-id is already in use. Tel no for Broadband Activation : Note: For login and dial-up purposes

1st Choice : Are you an existing customer of ? YES NO 2nd Choice : If you would like to be billed under an existing account number, please state Account 3rd Choice : : number

Conversion Professional Care Service If you are converting from Easy Access, Easy Access Plus, Unlimited Access, Easy Access Do you require Modem Installation? YES NO Business, Easy Access Business Plus, or Unlimited Access Business to Broadband, please state: Operating System: MS Window______ Macintosh OS______Note: Pre-activation Modem Installation service charge - $52.50 per location Account Number: ______Post-activation Modem Installation service charge - $105.00 per location Service Required (Please tick ONE): Type of Service Downstream/Upstream Free Access One-Time Set-up Fee Monthly Fee Excess Usage Business Broadband Basic 512kbps/256kbps 50hrs $3.10 per hour or $0.78 per 15-minute block Business Broadband Power 512kbps/256kbps 200hrs Please refer Business Broadband Volume 3GB 512kbps/256kbps 3GB to $3.10 per 10MB capped at Business Broadband Volume 6GB 512kbps/256kbps 6GB $189.00 Promotional $378.00 per account Business Broadband Ultimate (384kbps) 384kbps/256kbps Unlimited Undertaking N.A. attached. Business Broadband Ultimate (512kbps) 512kbps/256kbps Unlimited N.A. Business Broadband Ultimate (1.5Mbps) 1.5Mbps/350kbps Unlimited N.A. Activation of service will take between 5-11 working days from the date of processing by Pacific Internet, and depending on the DEL and installation location.

Application Form – Business Broadband (Last update: 6 April 2005) - 1 - REMARKS • For Volume and Time-based plans, please switch off the modem when broadband connection is not required to avoid excess usage charges. • For Volume-based plans, Online Usage Report and Invoice will list your broadband usage in Megabyte (MB). • Services are billed one month in advance. • Please refer to the Undertaking Letter for the promotional One-Time Set-up Fee, Monthly Fees and contractual periods. • For activation after first of each month, free usage and monthly fees will be pro-rated. • All prices include prevailing GST charges.

Important: We may require further documents (e.g. GIRO form) to be submitted or a prepayment to be made for the processing of this application. We reserve the right to verify any information provided and decline an application without assigning any reason whatsoever. Please mail back the original application form, together with the name card of the authorised officer to us at:

89B Science Park Drive #02-05/06 The Rutherford 118261 Attn: Customer Service Department (Corporate)

Undertaking I agree to be bound by the Terms and Conditions for Corporate Services and any other terms and conditions, subject to such amendments, as may be notified to me by Pacific Internet Limited (PacNet) from time to time in such manner as PacNet may determine. I confirm that the information given herein by me is true and correct.

Signature of Authorized Officer & Date Firm / Company Stamp

FOR OFFICIAL USE ONLY

Dealer Code: ______

Application Form – Business Broadband (Last update: 6 April 2005) - 2 -

APPLICATION-CUM-SERVICE AGREEMENT FOR PACIFIC INTERNET LIMITED SERVICE Business Broadband Access Additional Product Reg No: 199502086C

Corporate Subscription Name of Firm/Company Business Registration No./Certificate of Incorporation

Are you an existing customer of PacNet? YES NO Domain Name :

If you would like to be billed under an existing account number: NEW EXISTING Account number :

Additional Free / Complimentary Product Type of Service One Time Set-up Fee Promotional Monthly Fee 1 Classic Roaming Account $26.25 (Waived) Roaming charges are applicable

40MB Email Nil Nil Promotion Do you wish to activate Anti Virus service @ $3.14 per month? YES NO (for email @pacific.net.sg only)

Minimum System Requirements Additional Disk Space for Email • Intel Pentium II 233 MHz, Intel Celeron 300 Mhz (or higher / compatible) • Windows 98 Second Edition or higher Disk Space (MB) :______• PacNet’s operating system’s installation CD • 32 MB RAM $10.50 per 2MB per month • 70 MB of free hard disk space • One free USB port • CD-ROM Drive Important notes Remarks • All prices include prevailing GST charges. • Exclusive of Domain Name Registration/INTERNIC Charges

Important: We may require further documents (e.g. GIRO form) to be submitted or a prepayment to be made for the processing of this application. PacNet reserves the right to reject the application without assigning any reason whatsoever. Please mail back the original application form, together with the name card of the authorised officer to us at:

89B Science Park Drive #02-05/06 The Rutherford Singapore 118261 Attn: Customer Service Department (Corporate)

Undertaking I agree to be bound by the Terms and Conditions for Corporate Services attached hereto subject to such amendments as may be notified to me by Pacific Internet Limited (PacNet) from time to time in such manner as PacNet may determine. I have authorized PacNet to apply for the registration of domain names and agreed to be bound by the terms and conditions of SGNIC/INTERNIC Domain Name Registration Agreement. I acknowledge that the minimum subscription period for Business Broadband Basic is 18 months, and I will be liable for a surcharge if I prematurely terminate the subscription. I confirm that the information given herein by me is true and correct.

Signature of Authorized Officer & Date Firm / Company Stamp

Application Form – Business Broadband (Last update: 6 April 2005) - 3 - APPLICATION-CUM-SERVICE AGREEMENT FOR PACIFIC INTERNET LIMITED SERVICE Domain Name Hosting Service Reg No: 199502086C

Received Email : Contact: Return Fax: From : Corporate Subscription Name of Firm/Company Business Registration No./Certificate of Incorporation

Name of Authorized Officer NRIC/Passport No. Designation

Business Address (Installation Address) Telephone No.

Fax No.

Billing Address (if different from Business Address) Telephone No.

Fax No.

Name of User NRIC / Passport number Designation

E-mail Address

Are you an existing customer of PacNet? YES NO Domain Name :

If you would like to be billed under an existing account number: NEW EXISTING Account number :

Nature Of Business Advertising Construction Insurance Recruitment Application Service Provider Consultancy House Internet Service Provider Renovation Association Data Center IT Hardware & Software Retail Automobile Design Legal Services (Business eg. Banking & Finance Developer Logistics Conference, Exhibition) Bio Science Distribution Manufacturing Telecommunication Broadcaster Education Medical Transportation Broadcasting Equipment Engineering Oil & Gas Wholesale Chemical Consumable Food & Beverage Portal Service Others, please specify Club House Government / GLC Printing Hotel Real Estate

Type of Service Fees Other Remarks DOMAIN NAME HOSTING $52.50 (WAIVED FOR 1ST YEAR) $52.50 EXCLUSIVE OF DOMAIN NAME REGISTRATION/INTERNIC PER YEAR PER DOMAIN PER MODIFICATION CHARGES Remarks: • All prices include prevailing GST charges. Important: We may require further documents (e.g. GIRO form) to be submitted or a prepayment to be made for the processing of this application. PacNet reserves the right to reject the application without assigning any reason whatsoever. Please mail back the original application form, together with the name card of the authorised officer to us at:

89B Science Park Drive #02-05/06 The Rutherford Singapore 118261 Attn: Customer Service Department (Corporate)

Undertaking I/We agree to be bound by the Terms and Conditions for Corporate Services attached hereto subject to such amendments as may be notified to us by Pacific Internet Limited (PacNet) from time to time in such manner as PacNet may determine. We authorise PacNet to apply for the registration of domain names and agreed to be bound by the terms and conditions of SGNIC/INTERNIC Domain Name Registration Agreement. We acknowledge that minimum subscription period for Domain Name Hosting is 12 months. I/We confirm that the information given herein by me/us is true and correct.

Signature of Authorized Officer & Date Firm / Company Stamp

Domain Name Service Applicants will be assigned a domain name of their preference, subject to the Internet Domain name convention system as follow Domain Type Requirement .com.sg Applicant must be a commercial organization, business or company in Singapore registered with the Registry of Companies and Businesses .edu.sg Applicant must be an educational institution registered with the Ministry of Education .net.sg Applicant must be an Internet service provider or other entity registered with the Infocomm Development Authority of Singapore .org.sg Applicant must be a society or non-profit organization registered with the Registry of Societies. .gov.sg Applicant must be a Singapore government organization

Application Form – Business Broadband (Last update: 6 April 2005) - 4 -