Computing Information for New Students

COMPUTING INFORMATION FOR NEW STUDENTS

CMS IT Department:

• Doug Myhre – Technology & Systems Manager, [email protected] x31119 • Dewey Riou – IT Support Specialist, [email protected] x33558 • Jay Novitzke – Webmaster, [email protected] x33390 • Sean Beckwith – Web Content Developer, [email protected] x31138

For IT assistance from either Dewey or Doug, please email them at [email protected]

NETID

Your NETID and password are your main online identity and key to accessing most services within the USF system.

Your NETID username is the same as the first part of your email address

Ex: My NETID is jsmith, and my email address is [email protected]

The password for your NETID expires every 180 days. Most of time, your email, or my.usf.edu will notify you of the impending expiration. However, if you don’t receive this warning, or forget your NETID password, it can be reset at: https://netid.usf.edu

You also have a “forest” login using [email protected].

MyUSF aka “https://my.usf.edu”

MyUSF is your online portal to OASIS, your email, the USF Library, GEMS Self-Service, CANVAS, and more. The link to this is at the top of almost every USF web page.

Duo Mobile phone app – used for dual authentication on GEMS and other services. http://netid.usf.edu/duo Junos Pulse – USF VPN https://www.usf.edu/it/documentation/virtual-private-network.aspx

Internet Access

We have wired and wireless internet available at USF. If you are needing to use a wired jack and it isn’t active – e-mail [email protected]

Wireless – you will see 4 SSID’s at USF. The wireless access is the same across all USF campuses.

1. EDUROAM, PREFERED. This is a new encrypted connection which will allow you to use wireless at many universities and research institutions without further authentication. To get access to eduroam for the first time you have to connect to the internet by some other method first (can connect to USF or USF-Guest without registering) and connect to https://netconnect.usf.edu/. Certificates are installed on your computer/device to allow access to eduroam. Android Only: You need to install the Rukus Cloudpath app before going through the registration procedure and when asked what the certificate is for change the option from “VPN and apps” to “Wi-Fi”. 2. USF-GOLD, encrypted uses your NetID to authenticate. Will be replaced by eduroam. 3. USF, un-encrypted, you have to connect, log into a website to authenticate once a semester. 4. USF-GUEST, un-encrypted 1 day guest login for visitors to USF. Redirected to a website after connecting to setup access, requires an authentication code be sent to the person connecting.

All student email accounts are [email protected]. The @mail.usf.edu accounts are actually Google Accounts (formerly Google Apps) which are similar to GMAIL @gmail.com accounts but have access to various Google apps such as Google Docs, Google Drive, and Google Scholar.

@usf.edu are employee e-mail accounts. These get closed when employment is terminated.

Another benefit is that your email account is not closed when you leave USF. It is yours as long as you want it. As a student your email account is protected and not covered under the Sunshine Law. But you could be asked to produce copies work related e-mails in a public works request.

Your email can be accessed several different ways, all depending on your personal preference.

- Your email may accessed once you login to your my.usf.edu website. - You can use the web address mail.usf.edu - You can setup a mail client such as Outlook or Thunderbird to access your email. Instructions on how to setup these programs can be found at: http://www.marine.usf.edu/internal/FAQs/topics/email-config.shtml - You can setup your phone’s email application to access your email. Instructions on how configure your phone’s mail application can be found at: https://apps.google.com/learning-center/products/mobile/get-started/

If you need assistance setting up your email on your computer and/or your phone, contact us at [email protected]

INTERNAL WEBSITE

The college maintains an internal website, http://www.marine.usf.edu/internal/, which provides the phone/email list for the college, HR information, an IT FAQ section, information and forms for travel, access to the various online USF utilities, links to email, and access to various documents and forms used in the college.

We also maintain an internal software repository at \\ftp\software. Some of the software on this shared drive requires you to be eligible for and have the correct license key. The licensed software is on this drive to make it easy to install on computers. You have to be on our wired network to access this shared drive. Please don’t map the drive. From a windows machine click on the Start Icon and type in \\ftp\software to bring up the drive. If asked for a username it’s “guest” with no password. Email Doug if you have any questions about this software.

MAILING LISTS

As new students and members of the college, you've been added to 4 of the mailings lists the college maintains. [email protected], [email protected] and [email protected] are for OFFICIAL ANNOUNCEMENTS ONLY!

- users - everyone in the college plus some alumni and former employees who want to keep tabs what's happening. - allcms - everyone and only those currently part of the College of Marine Science. This is for CMS only announcements shouldn't go people part of CMS. - students - all CMS students. CMS Student Affairs uses this to communicate with you. [email protected] - this is an optional list for all follow-up discussion related to e-mail on the users & allcms lists. It's also for non-official questions (what's a good dentist?) and general comments. You can post items you are personally selling here, like stuff you'd sell at a garage sale and fundraisers for non- profits you or your immediate family are involved in (a son or daughter selling Girl Scout cookies). Advertising for your own business is not allowed on USF mailing lists (sorry - no Amway or Avon). If you don't want to receive e-mail from this list you can unsubscribe yourself or e-mail [email protected] and we’ll remove you from the list. If you sent pictures to talk, please resize them to about 800 pixels across or less. E-mails with full resolution pics may get rejected for being too big.

USF COMPUTER STORE

The website for the USF Computer Store is: http://www.usf.edu/it/computer-store/ USF is now using GovConnection (aka Connection) for departmental purchasing.

SOFTWARE

Visit https://software.usf.edu for a lot of software you can install on your computer.

Adobe Acrobat * Adobe Creative Cloud * Endnote * Microsoft Products * SAS * SPSS

There are other software licenses that you are able to install and use while at USF free of charge. To gain access to these programs, please contact Doug.

- Trend Micro OfficeScan (USF’s Anti-virus license) free for USF owned computers only. Windows and Mac. - ARCGIS (only for Windows, unless you install Parallels) - MATLAB (for research purposes) on Windows , Mac, and Linux o For off-campus use: download, and install Junos Pulse VPN software at vpn.usf.edu. Server URL: vpn.usf.edu. Login with NETID credentials - Adobe Products (e-mail [email protected]) o Acrobat is free for employees o Adobe Creative Suite requires purchasing a subscription - $75/3 years o Adobe products are free for students while @ USF

USF MICROSOFT SITE LICENSES

• Microsoft Office & Windows can be installed for free on any USF owned computer using the departmental license. • USF Faculty/Staff/Students can install Office365 for free via office365.com (sign-in for work/school/university), using a [email protected] login (not @mail.usf.edu). You only have access while you are with USF.

USF APPLICATION GATEWAY

The USF Application Gateway, or apps.usf.edu, is a project that has been funded by the Student Technology Fee. You can use this gateway from any computer that has a web browser to gain access to many of the applications found in the USF open use labs. The apps gateway is moving to the cloud so it will work from anywhere and any device. There’s a Beta link to the new cloud website on apps.usf.edu.

Here is a list of the applications and suites that are available for use via the USF App Gateway. More are being added every semester:

▪ Adobe ▪ ANSYS ▪ Logger Pro ▪ Minitab Acrobat ▪ ArcGIS ▪ Maple ▪ NetBeans IDE Professional ▪ Arena ▪ MathCAD ▪ NI LabView ▪ Agilent ADS ▪ Aspen ▪ MATLAB ▪ OpenOffice ▪ AutoCAD ▪ ATLAS.ti ▪ Microsoft ▪ OrCAD ▪ Carnegie ▪ Biowin Office ▪ Origin 85 Mellon Alice ▪ jGRASP ▪ MikTeX Viewer ▪ PSCAD ▪ SAS ▪ Stata 9 ▪ Wolfram ▪ PuTTy ▪ SimaPro ▪ STATISTICA Mathematica ▪ Python ▪ SolidWorks ▪ Statistix ▪ Vikas 8085 ▪ RISA 3D ▪ SPSS ▪ Visual Studio Simulator

ANTI-VIRUS FOR PERSONAL COMPUTERS

There are a number of free or low cost anti-virus solutions for personally owned computers. If you put your computer on the USF network, you are required to have anti-virus software.

Windows:

• Microsoft Windows Defender – comes with Windows 10 • Microsoft Security Essentials (Windows 7) https://www.microsoft.com/en- us/download/details.aspx?id=5201 • Bitdefender http://www.bitdefender.com/solutions/free.html • AVG Free http://free.avg.com/us-en/free-downloads • Avira Free https://www.avira.com/en/avira-free-antivirus • Malwarebytes https://www.malwarebytes.org/products/ (free for manual scans, $ for proactive protection)

Mac OS/X:

• Avira Free https://www.avira.com/en/free-antivirus-mac • Sophos https://www.sophos.com/en-us/lp/sophos-home.aspx • Malwarebytes https://www.malwarebytes.org/products/

Please note: The products above are not supported by USF IT in any way.

RESEARCH COMPUTING & VISUALIZATION CENTER

• Research Computing maintains a high speed computing cluster you can use for your research. They also have GPU hardware. There’s also a lot of software you can run on the cluster. Research Computing: https://www.usf.edu/it/research-computing/ • Advanced Visualization Center staff assists students and faculty with the use of advanced technologies for the creation of visualizations for education and research. Visualization Center: https://avc.web.usf.edu/ • Storage – PGFS “Pretty Good Filesystem” for backups. $30/TB/year • 3-D Printing Services Equipment you can borrow – 3D scanners, GoPro’s, VR Cameras & equipment.

CLOUD STORAGE

There are several different cloud storage options available to you through USF.

Google Drive (Student Storage):

- Available through your @mail.usf.edu account - You get to keep the Google Drive after you leave USF - Storage is unlimited.

USF.Box.com (Business Storage) is the official cloud storage for USF Business documents:

- You get unlimited space. This account is disabled and you lose access to files one month after you leave USF. Make sure to select that you are “Part of The University of South Florida?” when setting up. This is setup using the e-mail address [email protected]

OneDrive for Business – 1TB

IT SECURITY

BACKUP BACKUP BACKUP !!!! or PATCH PATCH PATCH !!!

- If your computer is being attacked by ransomware (i.e. filenames all changing) unplug your computer immediately and don’t start it again until we can take a look. - If you suspect your computer is infected with malware, a virus or been hacked contact Doug or Dewey immediately. - If you think someone may have gotten your NetID password, change it immediately. USF does not ask for your login & password in e-mails. Always go to known good links on the USF website to enter e-mail or MyUSF. If you have any questions about the validity of an e-mail, contact Doug. We can usually help you determine this. - Don’t share your passwords. Use a secure password manager like lastpass, keepass, or 1password to store your passwords, not a plain text file. - Keep your software up to date. Set them to auto-update. Remove obsolete software or software you don’t need any longer. - Don’t download programs from 3rd party app stores. - Check your alternative browsers (Mozilla Firefox and Chrome) for updates regularly. Out of date browser are one of the many ways hackers can compromise your computer.

OLD OS’s

You are not allowed to put computers running old unsupported operating systems on the USF network. This includes Windows XP, Vista, 8.0, Windows 10 1507CB, Windows 10 1511 (after 10/10/2017). Mac OS/X Mavericks 10.9 and prior. Old OS’s are no longer support with security patches making them vulnerable to hacking (ie. WannaCry and others). POSTER PRINTING

Contact Dewey about printing posters. Joe Donnelly is a 2nd backup and Doug is the 3rd.

These are the general guidelines for poster printing.

- One of the dimensions of your poster must be 42" or less. That is the width of the paper. - Once completed, email or deliver on a flash drive, your poster to Dewey Riou. - When you send the file, please provide the account number you want the print charged to, or if you intend to pay for the poster. CMS will only accept personal checks, no cash. - Indicate if you made your poster on a Mac or PC. If you make it on a Mac, please send the final poster as a PDF file. If you make it on a PC, the preferred file formats are .pptx or .pdf. These are the programs recommended for poster design: o Microsoft PowerPoint:- good, easy-to-use, inflexible, problems from version to version & PC to Mac o Adobe Illustrator & InDesign: excellent, even better, more complex, difficult to learn, what you see is what you get & expensive. Save final version as PDF file for printing. ▪ InDesign is better than Illustrator since it's made for print layout, integrates with illustrator & Photoshop files. ▪ Illustrator - no spell check, some box resize issues (need to pay attention to the corners) o Photoshop: not recommended for poster-design - If the poster is less than 42 x 48 inches, white background, black text with a few colored images, the charge is $25.00. Beyond 48 inches, the charge is $6.25/ft. If your poster requires a lot of colored ink (a poster with a colored background for example), there is a $5.00 surcharge. If your poster needs to be reprinted due to a mistake/typo you made, you will be charged for the extra poster.

Scheduling prints before major conferences:

- We try to set a printing schedule to try to meet everyone's scheduling needs. - The schedule is roughly print per hour. - The scheduling operates on a first come, first serve basis. If you can't meet your scheduled time, then we will try to accommodate you, but only once the prints for everyone scheduled after you have been completed. - Please try to be fair to everyone scheduled, and don't assume that we will just have the time to meet your last second deadline.

Scheduling prints during normal operating (non-national conference) times:

- We typically asks to receive the final poster file 48 hrs before you need the finished product. This buffer period allows time to deal with technical or formatting issues. Also gives us some time to work around our previously scheduled work. We will try to work around your schedule as well, but that is the standard operating procedure prefers to stick to. - In the case of your poster, just get it to us as soon as it is finished. As long as there are no technical issues with the printer, We’ll make sure the poster gets printed in a timely manner.