BELLEVUE TRANSIT BRIEFING REPORT

CITY OF BELLEVUE October 2012 Transportation Department PHOTO BY John Tiscornia CONTENTS

Introduction ...... 5

Bellevue Transit Status Report ...... 7

Transit Master Plan Forum Report...... 23

Transit Improvement Survey Report ...... 47

Transit Network Profile...... 69

Formal Letters ...... 105

Service Element Scope of Work...... 113

PHOTO BY John Tiscornia INTRODUCTION

The Transit Briefing Report represents an important reference document for the Bellevue Transit Master Plan (TMP) process as work progresses in developing a transit service vision. This report is a compilation of the following documents produced in support of the TMP .

1 . Bellevue Transit Status Report — Details the service and infrastructure improvements completed since the adoption of the 2003 Bellevue Transit Plan and highlights transit usage levels and unmet needs in Bellevue that will be taken into account in the TMP process .

2 . Transit Master Plan Forum Report — Summarizes the major themes expressed by members of the Transportation, Planning, Arts, and Human Services Commissions and the Parks and Community Services Board at an event held on September 18, 2012 . The Executive Summary is attached; the entire report (122 pages) can be found at: http://www.bellevuewa.gov/pdf/ Transportation/TMP_Forum_Full_Report.pdf

3 . Transit Improvement Survey Report — Identifies the opinions of current transit riders, former transit riders, and non-riders in Bellevue regarding service quality and priorities (feedback from 4,252 people who took an on- line questionnaire between February and March 2012). The Executive Summary is attached; the entire report (338 pages) can be found at: http://www.bellevuewa.gov/pdf/ Transportation/TIS_Summary_Report.pdf .

4 . Transit Network Profile — Evaluates the transit system operating in Bellevue. The Executive Summary is attached; the entire report (473 pages) can be found at: http://www.bellevuewa.gov/pdf/Transportation/BellTransit NetworkProfile2012Final.pdf .

5 . Formal Letters — Two formal letters were received from Children’s Hospital and Mr. James MacIsaac. These two letters are part of a growing list of letters received from other organizations including: Friends of Youth, AtWork!, Bellevue College, Senior Services, HopeLink, and the Bellevue School District . These other letters are compiled in Appendix D of the Phase I Outreach Report which can be found at: http://www.bellevuewa.gov/pdf/ Transportation/061112_TransitPlanTechAppendix.pdf

6. Service Element Scope of Work — Defines the Service Element the first phase of the overall Transit Master Plan process. This document describes the project background, approach, scope of work, budget, and schedule for an Agreement (“Agreement”) between the City of Bellevue (“City”) and Nelson\Nygaard (“Consultant”) for transit service consultant services in support of the Bellevue Transit Master Plan . SECTION 1: BELLEVUE TRANSIT STATUS REPORT

BELLEVUE TRANSIT STATUS REPORT

CITY OF BELLEVUE October 2012 Department of Transportation

STATUS REPORT

On June 2, 2003 the Bellevue City Council adopted the Bellevue Transit Plan (see Figure 1). The 2003 Plan was a major step forward in articulating what improvements are needed in transit service and capital investments throughout Bellevue and served as an important reference document for collaborations with the City’s transit service providers. The service and capital partnerships resulting from this vision have enhanced transit’s role in Bellevue.

INFRASTRUCTURE IMPROVEMENTS

Since the adoption of the 2003 Bellevue Transit Plan, hundreds of millions of dollars in HOV access ramps, transit centers, park-and-ride lots, and speed and reliability projects were completed in Bellevue in support of transit operations. Figure 2 on page 4 reflects the array of transit capital projects completed since 2003 including: • – In 2003, expanded the Bellevue Transit Center to include ten bus bays, shelter improvements and rider amenities. Additional bus stops and roadway improvements on 108th Avenue NE, 106th Avenue NE and east of the transit center on Northeast Sixth Street have improved transit and traffic flow in and enable more than 100

buses during peak periods to move efficiently Figure 1 The Bellevue Transit Master Plan builds on the through the transit center. Total funding: $16 successes of the City’s 2003 Transit Plan by positioning the City to leverage partnerships with regional transit agencies to million. enhance the existing bus system.

BELLEVUE TRANSIT MASTER PLAN 3 Eastgate Park & Ride Expansion I-90 Two-Way Transit HOV Eastgate Direct Access Ramp

Bellevue Transit Center RapidRide B Line Access Downtown

Figure 2 Looking to the future, these capital projects in support • Eastgate Park & Ride – In 2004, King County of transit will be dwarfed by the upcoming investment in the East extension from Seattle to Bellevue. expanded the Eastgate Park & Ride from a 696 stall facility to a structured complex that can accommodate 1,646 vehicles. In spite of the large number of parking spaces, the Eastgate Park and Ride is already at capacity with a utilization ratio of 97 percent (Second Quarter 2012). Total funding: $27 million. • Bellevue HOV Access Project (Access Downtown) – Completed in 2005, the Bellevue Access HOV project makes it easier to travel in an out of downtown Bellevue from the freeway. The project provides a new interchange on I-405 at Northeast Sixth Street for buses and carpools, giving buses direct access to the expanded Bellevue Transit Center. It improves freeway interchanges at NE 4, NE 8, and SE 8 streets including improvements to nearby city street intersections. Total funding: $144 million. • Eastgate Transit Access Ramps – WSDOT and Sound Transit partnered in 2006 to complete the Eastgate Transit Access to connect the existing 142nd Place SE bridge to the I-90 HOV lanes. The addition of two ramps (one on the east and one on

BELLEVUE TRANSIT 4 MASTER PLAN the west side of I-90) allows a direct connection for bus and HOV users to 142nd Place SE and the Eastgate Park and Ride without having to cross the general lanes to exit the highway. Total funding: $19 million. • I-90 Two-Way Transit & HOV Operations – WSDOT and Sound Transit are working together to improve on-time reliability and access for transit and HOV on I-90. The project will provide full-time HOV lanes for eastbound and westbound traffic on the outer I-90 roadways and will retain the existing reversible lane operations in the center roadway until East Link light rail construction is ready to begin. HOV direct access on- and off- ramps will enable buses and carpools to access the HOV lanes without crossing other lanes of traffic. The project is being implemented in three stages; stages 1 and 2 were completed in 2008 and 2012 respectively. The third and final stage is in design; 2015 is the expected completion date on construction. Total funding: $188 million. • RapidRide B – ’s RapidRide B Line started running between the Downtown Bellevue and Redmond Transit Centers via Crossroads and Overlake in 2011. Customers enjoy enhanced frequencies (service at least every 10 minutes during the busiest morning and evening travel hours and 15 minute service during off-peak periods), real time bus arrival signs, well-lit shelters, and speed and reliability enhancements offered by transit signal priority (TSP) improvements that helps synchronize traffic signals with an approaching RapidRide bus.

SERVICE IMPROVEMENTS

Since the completion of the 2003 Bellevue Transit Plan, a number of significant service improvements have been made between Downtown Bellevue,

BELLEVUE TRANSIT MASTER PLAN 5 Forbes Creek Dr Juanita Bay Park to Bothell to Woodinville 221 Redmond High School Crestwoods 202 NE 104th St Park 166th Ave NE 10th St W Market St Market 235 238 Johnathan 18th Ave Slater Ave NE NE 100th St NE 100th St Hartman Willows Rd NE Park 255 236 North Rose Redmond

Hill Park 132nd Ave NE 234 535 NE 95th St Woodinville-

3rd St Waverly Way Redmond

Road

Kirkland 405 124th Ave NE 221 116th Ave NE Ave 116th 1st St 154th Ave NE Ave 154th 160th NE Ave

8th Ave 6th St 7th Ave NE NE 90th St

Kirkland 4th St Market St Market NE 87th St Redmond Regional Libary City Hall 235 248 908 NE 85th St 161st

Heritage 248 Redmond City Hall Ave NE Kirkland Parkplace N Park 245 E Re Central Way Kir dm NE 85th St NE 85th St kla y ond Peter Kirk nd a Park W W Redmond Transit TC a NE 83rd St TC NE 80th St y Center Kirkland Kirkland 238 NE Redmond 545 E Way NE 80th St Library N Cleveland Transit Lake Washington 248 e NE Redmond Way v High School 221 245 A St Center Everest Bear Creek P&R h Park t NE 76th St 248 6 Leary Park & Ride

1 Lake State St 1 West Way NE 545 Washington Grass Lawn Redmond NE 70th St 132nd Ave NE Community Park 148th Ave NE 151st Ave NE Town Center 238 238 Lake NE Old

6th St S P&R 245 NE Old Redmond Rd 221 202 Figure 3 Central Eastside Redmond Rd NE 68th St 245 Houghton 520 mond E NE Old Red Rd 245

N Park & Ride S Lake Washington

a

All-Day Transit Service m oor W Institute of Technology Dr arym ay m M w NE a m

122nd

Ave NE i (Effective October 2011). kevie s h a NE 60th St 245 545 L NE 60th St La P k ke 235 w y

W

Northwest 148th Ave NE a 234 N s Bellevue 520 E Marymoor hi University

n 221

g Municipal

t NE 53rd St Park o Golf Course n

108th Ave NE 156th Ave NE Ave 156th B

l v NE 51st St NE 51st St d NE Bridle Trails 140th Ave NE 245 255 535 State Park NE 46th St 245

Watershed Park 82nd Ave NE 132nd Ave NE Lake

Yarrow NE 38th Pl Samm. Yarrow Bay 405 152nd Ave NE Ave 152nd

Point Wetlands NE 40th St NE Ave 156th NE 40th St 249 South Overlake Lake P&R Microsoft 520 Blvd NE Kirkland TC Transit Center Washington West 545 Park & Idylwood Campus at NE 40th Park 255 to Seattle Ride NE 36th 545 Overlake St 566 Microsoft East 249 Campus

116th Ave NE

148th Ave NE NE 31st 172nd Ave NE 249 NE Bellevue-Redmond Rd 249 Way NE 31st St 235

92nd Ave NE 245 234 249 164th Ardmore

Ave NE

134th Ave NE Park NE 24th St Overlake Park & Ride 249 P&R Clyde Northup Way NE 24th St NE 24th St Viewpoint Park Overlake NE 24th St Shopping 226 249 249 Hill 520 Hidden 545 566 Center Interlake Valley NE 20th St 152nd Ave NE Park NE 20th St High School NE 18th St 249

100th Ave NE 108th Ave NE 112th Ave NE

116th Ave NE 120th Ave NE 226

Bellevue Way BellevueNE Way 124th Ave NE 226 Northup Way Bel-Red Rd Tam O Shanter

130th

Ave NE 246 249 535 140th Ave NE Park NE 14th St 566 221 NE 15th St NE 12t Bellevue h S Bellevue t NE Bellevue-Redmond Rd Crossroads Bellevue 550 Regional Overlake Hospital & Crossroads Library Medical Center 226 Mini City Hall 92nd Ave NE 535 Transit 235 234 226 156th Ave NE Library Center Group Health Bellevue NE 8th St Medical Center 148th Ave NE NE 10th St Crossroads Bellevue 271 246 535 NE 8th St Shopping Center NE Lake Washington Blvd 226 221 NE 8th St Lincoln TC 226 Bellevue Square Bellevue Square Bellevue 240 City Hall Downtown NE 2nd St Park 560 120th Ave NE 245

560 NE Ave 116th 271 NE Ave 124th

Hillfair Shopping Center NE Ave 134th 140th NE Ave 143rd Ave NE Ave 143rd City University NE148th Ave Main St Main St 164th Ave NE 249 246 -Bellevue Main St Wilburton 245 Sammamish Hill Park High School

156th

550 241 566 Ave SE 116th Ave SE Wilburton 128th Ave NE Park & Ride International 226 221 112th Ave SE SE 6th

140th Ave SE 102nd Ave SE School Lake Hills Center Bellevue St P&R La SE 8th ke 245 High 240 H 240 ill St s SE 8th St 148th Ave SE vd School C Kelsey Bl o lls Lake Hills 246 nn i Bellevue Way SE Creek H ec e Chism SE 8th St 246 to k Library r Park a Park R L d Lake Hills Weowna 271 108th Ave SE Greenbelt 104th Ave SE Beach Richards Rd SE 14th St Park Park 249 SE 16th St

112th Ave SE Mercer Killarney 405 Glen Slough SE 20th Pl 240 245 148th Ave SE Phantom West Lake Sammamish Pkwy SE Park 550 123rd Ave SE Lake Nature 271 226 Lake 140th Pl SE 241 Park SE 22nd St 160th Ave SE Sammamish 560 South SE 24th St

132nd Ave SE 104th Ave SE Ave 246 221 Robinswood Bellevue SE 26th Pl

139th Beaux 240 Ave SE P&R Park & Ride SE 27th Pl Park Arts Bellevue 246 Way SE 566 Bellevue

College E 249 Seattle S

e Humane 245 v 161st Ave SE 106th Eastgate A Ave SE Richards Rd 240 h 128th Ave SE Society t to Seattle 6 Park & 226 5 1

112th Ave SE Ride 554 90 P&R 554 241 245 221 90 246 550 240 SE 36th St 554 271 34th Ave SE 560 Eastgate 241 Mercer Lake 246 554 0 0.5 mi. 566 271 90 Island Washington 118th Ave SE SE 40th St Marketplace 246 to Issaquah @ Factoria Allen Rd 146th Ave SE E S SE NE w 150th 245 p Ave SE TRANSIT FACILITIES KEY Factoria Blvd SE o FactoriaFactoria 241 rt 271 CENTRAL EASTSIDE y

Way 164th TC Transit Center Newport a 246 Newport Way Ave SE W

124th Ave SE t High School r S Eastgate ALL-DAY TRANSIT SERVICE o Library p o w m Park Transit Center / SE NE e TC r RapidRide B Line & Stop 150th s Ave SE

Newcastle 405 Coal 245 e 119th Ave SE Ave 119th C Park and Ride ree t Route operates all day with 10–15 minute service k Beach Park Pk B w l v from 6 AM to 10 PM.

y d S P&R Park & Ride E S E 246 245 Frequent Service 560 Routes operate approximately every 15 minutes or Coal 566 less during most portions of the day. 240 Creek Highland Dr 249 Other All-Day Service

Park Routes164th SEWay operate approximately every 30 minutes to Renton Newport Hills during most portions of the day. P&R NOTE: This map does not show weekday routes that operate during peak periods Park & Ride only (6–9 AM, 3–6 PM). Please refer to www.kingcounty.gov/metro.

Forest Dr SE

Lakemont Blvd SE BELLEVUE TRANSIT 6 MASTER PLAN Crossroads, Eastgate, and Factoria. Today, these centers enjoy more frequent service – depicted in Figure 3 as blue lines – operating approximately every 15 minutes during most portions of the day. Other All-Day service routes – depicted as green lines – operate approximately every 30 minutes during most portions of the day. The additional service means that buses today run more frequently on City streets, enhancing the opportunity for Bellevue residents to choose transit as an alternative to driving and providing greater access to those who do not drive. Enhancements to transit service span, frequency, and coverage on the Eastside have been reinforced with improved cross-lake service enhancements. In support of SR-520 tolling in 2011 the region set in motion the Lake Washington Urban Partnership Agreement that added 130 bus trips to routes on SR-520 for a total of 700 every weekday.

TRANSIT USAGE

Increased usage of transit is correlated to the numerous investments aimed at improving travel options in Bellevue. Public transportation ridership in Bellevue has grown steadily (see Figure 4) since the adoption of the 2003 Plan; average weekday transit ridership in Bellevue rose from 21,900 (in 2003) to 40,250 (in 2011), an 84 percent increase. Ridership gains (2003 to 2011) are seen in all of Bellevue’s mobility management areas (see Figure 5 on page 8). For example, average weekday ridership increased by 232 percent in Eastgate, 110 percent in Downtown Bellevue, 80 percent in Crossroads, and 23 percent in Factoria. Additional information on transit usage to Downtown Bellevue is found in the 2011 Mode Share Survey for Downtown Summary Report: (i) 17% of commute trips to Downtown occur via transit; (ii) 25% of Downtown workers report that they commute by Figure 4 Average weekday transit boardings and alightings in transit to Downtown, at least occasionally; (iii) 32% of the City of Bellevue (Fall 2003 to Fall 2011).

BELLEVUE TRANSIT MASTER PLAN 7

116TH AVENUE NE LAKE WASHINGTON BLVD NE 108TH AVENUE NE

132ND AVENUE NE

140TH AVENUE NE 148TH AVENUE NE

NE 40TH ST 62 69

NE NORTHUP WAY 337 512 814 527 758 854 Bridle 972 116TH AV NE Trails NE 30TH ST

677 134TH AVENUE NE BELLEVUE-REDMOND ROAD NE 24TH STREET North NE 24TH 532 STREET NE Bellevue 24TH 596 STREET 741 NE 20TH STREET Figure 5 Average Weekday AV NE 883 Bel-Red 792 1,050 NORTHUP 665 NE 1,097 Northup ROAD NE WAY

104TH AVENUE NE 1,706 Transit Ridership in Bellevue’s 100TH AVENUE NE (BELLEVUE WAY) 112TH AVENUE NE

108TH AVENUE NE 1,522 AV

120TH 92ND AVENUE NE NE 14 ST BELLEVUE-REDMOND 2,304 Northeast NE 12TH ST 1,319 130TH AV NE PKWY Mobility Management Areas 124TH AV NE 2,799 Bellevue173RD

DowntownNE 10TH ST AVENUE NE NE 2,768

AVENUE NE RD 10 7,346 RED 132ND AV NE NE 8TH ST PL 3,065

(2003-2011). AVENUE NE LAKE WASHINGTON BLVD NE OLD BEL NE 8TH STREET 11,351 Crossroads NE 8TH ST SAMMAMISH

NE

13,858 110TH AV NE 106TH AV NE Wilburton 14,617 NE 4TH ST 148TH W LAKE 15,408 NE 2ND ST

120TH AV NE

AVENUE 0 164TH MAIN STREET 156TH 0 MAIN STREET

114TH AV SE 0 1,301 116TH 435 1,548 140TH AVENUE NE East Bellevue 466 1,610 1,657 BLVD BELLEVUE WAY L a 1,695 112TH AVE SE ST k 1,696 SE 8TH ST HILLS e AV SE 108TH AVE SE H ill 1,890 8TH s Lake SE Co nn e LAKE 2,134 2,908 c Lake t o Washington 2,535 r 2,159

164TH 2,868 SE 2,230 Sammamish Richards Valley SE 16TH ST

104TH AV SE 3,182 145TH PL SE 3,106 BELLEVUE

AVENUE

118TH AV SE

123RD AV SE SE 22ND ST

168TH AV SE

ROAD

WAY SE 24TH ST

ROAD PY KAMBER SE 26 SE SE

156TH 2,197 ST South Bellevue 4,294 AV RICHARDS

128TH AV SE 6,318 161ST 6,397 SE EASTGATE WAY 7,303 Eastgate SAMMAMISH SE 36TH ST SE 34TH ST Factoria W LAKE 1,724 2,315 2,236 NEWPORT SE FACTORIA BLVD SE WAY SE SOMERSET

150TH AV SE 2,209 SE 2,113 AV 124TH AV SE NEWPORT

SE COAL CREEK Newcastle 152ND SE 46 BLVD

SE PARKWAY DR SE SE 148TH AV SE 46TH WAY DRIVE 384 WAY

150TH AV SE 454

AV 431 164TH AV SE 670 SOMERSET 880 VILLAGE LK 744 614 SE PARK DRSE WASH 778 HIGHLAND BLVD

702119TH BLVD PKWY SE 826 FOREST 60TH SE 160TH AVE SE

ST LAKEMONT SE 60TH ST 129TH DRIVE

CREEK SE SE 62ND

63RD COUGAR SE Newport Hills P ST

SE L PL 66

123RD AV SE 112TH AV SE SE SE LAKEMONT BLVD SE 116TH AV SE WAY SE67 MT Total Daily

AV

128 NEWCASTLE GOLF CLUB RD Year Ridership (Fall) NEWCASTLE WAY COAL Note: The data shown on this map is for KC Metro 166TH WY SE 2003 21,900 and Sound Transit only; data was not available for 2005 29,700 . The figures shown on the map represent data for areas within Bellevue city limits 2007 37,400

only. MMA 1 does not include ridership dataLK WASH BLVD SE 2009 39,100 from the South Kirkland Park & Ride even though 1/2 116TH AVE SE 2011 40,250 of the lot is within Bellevue City limits.

110TH PL SE COAL City Limits The MMA boundaries were changed slightly between when the 2007 and 2008 data was processed. Some SE 88TH ST CREEK MMA Areas of the variability shown on this map is due to this

change rather than actual changes in ridership patterns. P SE Y V:\tr\arcgis\planning\Transit\transit_ridership_mma_trends_8x11.mxd SE 95TH WAY

commuters coming from Seattle report using transit one or more time in the previous week; (iv) 16% of commuters coming from within Bellevue report using transit one or more time in the previous week; and, (v) 21% of commuters coming from the north (Kirkland, Snohomish County) report using transit one or more time in the previous week.

BELLEVUE TRANSIT 8 MASTER PLAN UNMET TRANSIT NEEDS

While the major activity centers in Bellevue enjoy more frequent service than they did in 2003 many areas of Bellevue are not well served by transit. Figure 6 presents a color coded map depicting areas of Bellevue with unmet transit needs (in red). This “TransitScore” map, developed by the popular website WalkScore, depicts a “usefulness value” based on frequency, type of route (rail or bus) and the distance to the nearest stop on the route. It Figure 6 The TransitScore for Bellevue is 39 (described as calculates a transit score (0 to 100) based on how “Some Transit – A few nearby public transportation options”) well the area is served by public transit. The map and while Seattle enjoys a TransitScore of 59 (described as “Good Transit – Many nearby public transportation options”). data illustrates the fact that residents and employees in Seattle have more transit options than those in Bellevue and elsewhere in the region. Despite recent transit improvements, there is more that can be done to provide better travel options in Bellevue. In fact, public support for transit consistently ranks the highest across an array of transportation strategies on how to handle traffic and congestion in

Bellevue. The 2012 Budget Survey Report (see Figure 7) found that most Bellevue residents agree that the city should work with regional transit agencies to improve local and regional public transportation serving City of Bellevue Bellevue. Three out of five (61%) residents strongly 2012 Budget Survey agree with this strategy. With just under half (46%) February 2012 agreeing, the idea of creating additional capacity by widening the roads received only modest support.

CHANGING TRANSIT LANDSCAPE

The Transit Master Plan (TMP) project (an update of the 2003 Bellevue Transit Plan) will allow Bellevue to build on the successes that followed the implementation of the previous plan. While the 2003 Plan provided a Figure 7 Initiating the Transit Master Plan responds to strong useful framework for engaging with transit agencies, public support for transit in Bellevue. This is a recurring message in the current and all previous budget survey efforts documenting the plan is nearly ten years old and in need of an the priorities of Bellevue residents.

BELLEVUE TRANSIT MASTER PLAN 9 update. The following are some notable changes in Bellevue and the region that will be taken into account in the TMP process. • Regional Policy Changes – In 2010, the King County Council formed the Regional Transit Task Force (RTTF) to develop a policy framework to guide service investments or, if necessary, service

ADOPTED JULY 2011 reductions. The RTTF identified short term and long-term objectives for transit service investment and developed policy guidance for service implementation based on those objectives. Among the most significant changes was the elimination of the 40/40/20 formula approach to expending new operating dollars in three King County geographic subareas: South King County (40%), East King County (40%), and Seattle/Shoreline (20%). The new policy framework outlined in King County Metro’s Strategic Plan for Public Transportation (2011-2021) emphasizes that service reduction Figure 8 The TMP reviews Bellevue’s “geographic value” thereby aligning it with Metro’s focus on creating a more efficient and and service expansion decisions be made based productive transit system in accordance with its new Strategic on the following priorities: productivity, social Plan and associated service guidelines. equity, and geographic value (see Figure 8).

• Financial Uncertainties – The Bellevue Transit Master Plan is timely in the current environment where King County Metro’s financial outlook is uncertain, and service cuts and fare hikes are a real possibility. By approving a temporary $20 vehicle license fee in 2011 to supplement declining revenues (see Figure 9), the King County Council prevented dramatic cuts to transit service in late 2011 and 2012 that would have been necessary Figure 9 The recession that began in 2008 has led to shrinking to deal with operating fund shortfalls. This funding sales tax revenues, which accounts for 62% of Metro’s operating revenue. measure allowed Metro to avoid deep service cuts in 2012, but does not fully address longer- term financial challenges. Given this financial uncertainty, the TMP develops a transit service vision for Bellevue that makes better use of the region’s limited resources as efficiently and effectively as possible.

BELLEVUE TRANSIT 10 MASTER PLAN • East Link – The 2003 Bellevue Transit Plan did not Figure 10 Before construction begins in 2015 on EastLink, Sound Transit must finalize the route design, stations, construction take into account the 2008 voter-approved Sound methods and mitigation. East Link is projected to begin service Transit 2 (ST 2) Plan to extend light rail (LRT) from in 2023. Seattle, across Lake Washington on Interstate 90, through Bellevue and on to Overlake Transit Center in Redmond (see Figure 10). The TMP process will analyze local transit connections to the LRT

trunk to ensure that service is best configured to Bel-Red Corridor Project FINAL REPORT maximize access and connections. September 2007

• Evolving Land Use Vision – As Bellevue grows and matures, TMP strategies will become increasingly important to supporting the transportation system and level-of-service standards in Bellevue’s Comprehensive Plan. It will incorporate local land use plans that have been approved since the previous transit plan was adopted in 2003. Planning changes include the updated Bel-Red Figure 11 Transit reinforces Bellevue’s Downtown and the Bel- Red and Eastgate/I-90 corridors as economically vibrant focal Subarea Plan (see Figure 11), the Wilburton points that serve as gateways to the city of Bellevue.

BELLEVUE TRANSIT MASTER PLAN 11 Increases Tourism

Creates Jobs

Reduces

Foreign Oil Lessens Increases Dependency Impact of Customer Land Use Base for Sales Saves Energy

Revitalizes Downtown Economic Environmental Emission Areas Benefits Benefits Mitigation

Travel Community Individual Saves Congestion Benefits Benefits Time Mitigation Empowers Figure 12 Considering the range of ways Individuals that transit engages with some of the most Improves pressing challenges of our time, support for Roadway Reduces transit is likely to increase in the future. Efficiencies FootprintCarbon

Provides Money Saves Parking Solutions

Community Enrichment

Subarea Plan and the Eastgate/I-90 Land Use and Transportation Project. The Downtown Transportation Plan Update is currently under development and will also be coordinated with the TMP.

• Evolving Transportation Vision – As Bellevue’s population is projected to grow by approximately 28,000 residents and 48,000 jobs by 2030, the increased demand from growth could outpace available transportation capacity. Enabling people to substitute single occupancy vehicle trips for transit trips has the potential to convey multiple public benefits such as: increased transportation options; improved safety for all road users; reduced growth of traffic congestion; decreased air, water, and noise pollution; support for climate change emission reduction goals; and stimulation of the local economy (see Figure 12).

BELLEVUE TRANSIT 12 MASTER PLAN • Demographic Changes – The following trends in Bellevue contribute to increased demand for public transportation services: (1) High-tech employment increased by over 12 percent in the past decade signaling that the next generation of work force will be dominated by “knowledge workers” who tend to want more vibrant lifestyle centers supported by transit. (2) The number of 45 to 64 year olds increased by 57 percent since 1990 and the number of older adults by 34 percent. As baby boomers continue to age, the proportion of older adults in Bellevue requiring affordable travel options is expected to increase further. (3) The percentage of individuals in poverty increased between 1990 and 2010 going from 5.6% in 1990 “Other than having my to about 6.7% in 2010. According to the 2011- daughters or friends take me 2012 Bellevue Human Services Needs Update places, transit is my main more than one-third of survey respondents rated “inadequate public transportation” as a problem source of transportation.” and 40% of respondents reported having difficulty Marj Leidy “finding public transportation to get to work or Bellevue Resident other places.” (4) About 35% of households spent 30 percent or more of their incomes on housing in 2010, up from 31 % in 2000 and 28 % in 1990. Transit helps residents balance their budgets by giving them the option to use their cars less or own fewer cars. A household with two working adults using public transportation can save more than $9,743 annually compared to a similar family without access to transit.

BELLEVUE TRANSIT MASTER PLAN 13

SECTION 2: TRANSIT MASTER PLAN FORUM REPORT

BELLEVUE TRANSIT MASTER PLAN FORUM

CITY OF BELLEVUE October 2012 Department of Transportation

THANK YOU!

The City of Bellevue would like to thank the following individuals who took the time to participate in the Transit Master Plan Forum:

Mayor Conrad Lee (Bellevue City Council) Councilmember Kevin Wallace (Bellevue City Council) Scott Lampe, Vice-chair (Transportation Commission) Vic Bishop (Transportation Commission) Tom Tanaka (Transportation Commission) John Carlson, Chair (Planning Commission) Diane Tebelius, Vice-Chair (Planning Commission) Hal Ferris (Planning Commission) Kevin Turner (Planning Commission) Pat Sheffels (Planning Commission) Jay Hamlin (Planning Commission) Aaron Laing (Planning Commission) Genevieve Tremblay, Vice Chair (Arts Commission) Arina Fateeva (Arts Commission) Kris Liljeblad (Arts Commission) Lynne Robinson, Chair (Parks & Community Services Board) Dallas Evans (Parks & Community Services Board) Stuart Heath (Parks & Community Services Board) Erin Powell (Parks & Community Services Board) Mark Van Hollebeke (Parks & Community Services Board) John Bruels, Chair (Human Services Commission) Michael Yantis, Vice-Chair (Human Services Commission) Stefanie Beighle (Human Services Commission) James McEachran (Human Services Commission) Olga Perelman (Human Services Commission) Janet Stout (Human Services Commission) Hannah Kimball (Citizen) Richard Englund (Citizen) Howard Katz (Citizen) Stephen Hunt (Citizen) Connie Adams (Citizen) Serwin Lee (Seattle Transit Blog) CONTENTS

BACKGROUND �����������������������������������������1

SUMMARY OF THEMES ���������������������������4

APPENDIX �����������������������������������������������A1

FIGURES

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Figure 12, Photo...... �� �� 17 BACKGROUND

On July 9, 2012 the Bellevue City Council initiated the Bellevue Transit Master Plan an update of the Cityís 2003 Transit Plan. To help guide the project, Council approved a set of project principles intended to provide direction over the course of the project (see Attachment A - Project Principles). Per Council direction, staff is broadening the Transit Master Plan engagement effort to allow for additional opportunities for informal discussions among representatives of the Transportation, Planning, Arts, and Human Services Commissions and the Parks and Community Services Board (see Figure 1 on next page).

TRANSIT MASTER PLAN FORUM

Figure 1 Staff member, Tresa Berg, records information as Forum participants BACKGROUND work through the challenges of providing for Bellevue's transit needs. On July 9, 2012 the Bellevue City Council initiated the Bellevue Transit Master Plan an update of the City's 2003 Transit Plan. To help guide the project, Council approved a set of project principles intended to provide direction over the course of the project (see Attachment A - Project Principles). Per Council direction, staff is broadening the Transit Master Plan engagement effort to allow for additional opportunities for informal discussions among representatives of the Transportation, Planning, Arts, and Human Services Commissions and the Parks and Community Services Board (see Figure 2 on next page).

BELLEVUE TRANSIT MASTER PLAN 1 This report details the results from a Transit Master Plan ­Forum held on September 18 from 6:00 PM to 8:00 PM (see ­Attachment B - Forum Agenda). Bellevue Mayor Conrad Lee and ­Councilmember Kevin Wallace joined 24 Board and Commission ­members and six residents in a priority setting discussion that will inform the City's transit service vision.

Many of the Forum participants arrived early enough to ­consider the contents of presentation boards (see Figure 3) showing the results from the community outreach process, service level ­coverage, daily ridership, demographic characteristics, ­residential and employment density, transit facilities, speed and reliability projects, and changes in transit ridership since the previous 2003 Transit Plan (see Attachment C - Forum Presentation Boards).

At 6 PM, Mayor Lee welcomed Forum participants and thanked them for their willingness to help clarify the future role of transit in

Join Us! Please join Bellevue city staff and your colleagues on Bellevue’s Boards and Commissions in shaping the city’s transit service vision.

On July 9, 2012 the Bellevue City Council initiated the Bellevue Transit Master Plan (TMP) an update of the City’s 2003 Transit Plan.

Per Council direction, Bellevue staff will facilitate an informal discussion on transit among members of the Transportation, Planning, and Human Services Commissions and the Parks and Community Services Board.

WHAT: Transit Master Plan Forum WHEN: Tuesday, September 18 (from 6 to 8 PM) WHERE: City Hall (Conference room 1E-108 and 1E-113)

We look forward to seeing you there!

For more information contact: Franz Loewenherz, Senior Transportation Planner, [email protected] 425-452-4077 Visit our project website: http://www.bellevuewa.gov/bellevue-transit-plan.htm mac10645.7/12.indd Figure 2 Formal invitations were distributed to Bellevue Board and Commission members who were briefed in advance of the Transit Master Plan Forum at their regularly scheduled meetings.

BELLEVUE TRANSIT 2 MASTER PLAN Bellevue (see Figure 4). Mayor Lee ­introduced Franz Loewenherz, project manager, who walked participants through an overview of the Bellevue Transit Master Plan project ­purpose, scope, and timeline (see Attachment D - Forum Presentation). Mr. Loewenherz clarified that the Forum will help inform the City's actions as it responds to the rapidly changing environment within which public transportation operates. Figure 3 Forum participants considering From 6:20 PM to 8:00 PM, Forum ­participants existing transit conditions. engaged in a roundtable discussion about competing priorities (see Attachment E - ­Forum Discussion Topics). The discussion topics were used to consider transit's role in Bellevue and to solicit Board and Commission member opinions on service and resource allocation decisions (see Figure 5).

The Forum was arranged so that each table was supported by both a staff facilitator Figure 4 Mayor Lee acknowledged that and scribe. Facilitators helped move the because of their affiliation with a City ­discussions along and ensured that each of Board or Commission, Forum partici- the participants was provided an ­opportunity pants were uniquely positioned to help to weigh-in on the discussion questions. staff in developing a fully integrated and user-friendly network of transit services for Scribes tracked participant comments. Staff Bellevue that supports the city's growth, emailed the draft notes to Forum participants ­economic vitality, and enhanced livability. who were offered the opportunity to review and suggest edits before being combined into this report (see Attachment F - Summary of Discussions).

The next section of the report summarizes the four main themes from the Transit Master Plan Forum.

Figure 5 Forum participants were asked to consider trade-off scenarios.

BELLEVUE TRANSIT MASTER PLAN 3 SUMMARY OF THEMES

Transit is an essential component of the City’s mobility strategy and an increasingly important tool for addressing Bellevue’s anticipated growth in ­travel.

Forum participants spoke of the many ways that transit benefits Bellevue; including: (i) Economic Benefits – Businesses, especially large employers, frequently locate in communities with strong public transit services; (ii) Environmental Benefits – Cities­ benefit from reduced traffic congestion and improved air quality when people take transit; (iii) Community Benefits – Since transit ­requires less land and energy than the private car to move the same number of people, it is often cheaper to meet mobility needs with transit rather than through other measures such as road ­widening or new parking facilities; and, (iv) Individual ­Benefits – Public transportation provides an affordable, and for many, ­necessary, alternative to driving. The following is a sampling of comments from Forum participants on how transit benefits ­Bellevue:

BELLEVUE TRANSIT 4 MASTER PLAN “An important benefit of transit is that whenever a transit trip Tom Tanaka, replaces a single auto trip it eases the congestion that hurts all Transportation businesses and all commuters. Bellevue could not reach its Commission projected growth without transit. We can’t just build roads to meet our growth.”

Vic Bishop, “We need a transit system to serve Downtown Bellevue, Transportation otherwise it won’t grow.” Commission

Figure 6 Forum participants including Arina Fateeva (Arts Commission), Aaron Laing (Planning Commission), James McEachran (Human Services Commission), Lynne Robinson (Parks & Community Services Board), and Vic Bishop (Transportation Commission). City of Bellevue support staff including Terry Smith, Sean Wellander, and Alex O’Reilly.

BELLEVUE TRANSIT MASTER PLAN 5 “Transit draws businesses to Bellevue; for instance, the B-Line Mark Van Hollebeke, has created ease of movement from Microsoft’s Main ­Campus Parks & Community to Downtown. The B-Line is better than the Shuttle. It runs Services more often and is bigger.”

"The growth of transit use reflects the increased needs among Kris Liljeblad, people trying to reduce fuel consumption, reduce cost, and Arts Commission reduce environmental impact.”

“Transit creates more active communities. People walk Hal Ferris, more (health benefits)… A good transportation system is Planning Commission ­fundamental to viability, the city will stagnate, and residents who want that will choose not to live here.”

John Bruels, “For some people transit is the only source or option for Human Services transportation.” Commission

BELLEVUE TRANSIT 6 MASTER PLAN More can be done to improve transit serve for people who depend on transit due to age or disability, in areas of lower density, and at non-peak hours (midday, evening, and weekend).

Forum participants believe that transit in Bellevue, as it ­currently operates, is well used by work commuters and those attending special events in Seattle. Transit was considered to be inconvenient for shopping trips, doctor’s appointments, and midday, evening, and weekend travel. The following is a sampling of comments from Forum participants on what types of transit improvements are needed in Bellevue:

Figure 7 Forum participants including Mayor Conrad Lee (City Council), Diane Tebelius (Planning Commission), John Carlson (Planning Commission), Mark Van Hollebeke (Parks & Community Services Board), and Michael Yantis (Human Services Commission). City of Bellevue support staff including Paul Krawczyk, Gwen Rousseau, and Tresa Berg.

BELLEVUE TRANSIT MASTER PLAN 7 “Transit in Bellevue primarily benefits the working commuter, especially those who work in downtown Bellevue. Transit in Bellevue does not serve seniors well; and it does not work well for appointments, shopping and errands…. In 2030 there will be more elderly who won’t be able to walk 5 blocks from their Pat Sheffels, home to a bus stop. Bellevue has changing demographics that Planning Commission need non-commute transit: young singles that don’t own cars; more minorities, more households without kids. These groups need short trip, more convenient, more predictable transit…. A shuttle could connect seniors and the disabled to Bellevue’s hospital zone.”

Richard Englund, “The Boomer generation is beginning to get past 60. Lots of Bellevue Network on them are looking to give up their car and take up transit, so we Aging need to make it convenient for them to do so.”

“I take the bus wherever I need to go when I’m downtown. Hal Ferris, When I have an evening meeting, I drive because buses drop Planning Commission off after 7 PM.”

Scott Lampe, “The challenge is getting people from neighborhood areas to Transportation reliable transit.” Commission

BELLEVUE TRANSIT 8 MASTER PLAN “I mostly use the bus for work trips and sporting events. I fully recognize that a lot of people depend on transit for other types Kris Liljeblad, of trips. Different times of day and different types of riders when Arts Commission contrasting with peak times. I get frustrated when I have to stand because there aren’t enough seats…. In terms of trading off peak services vs. midday, particularly regarding social equity … fundamentally you have to maintain baseline services midday.”

Figure 8 Forum participants including Kevin Turner (Planning Commission), John Bruels (Human Services Commission), Dallas Evans (Parks & Community Services Board), Olga Perelman (Human Services Commission), Jay Hamlin (Planning Commission), and Genevieve Tremblay (Arts Commission). City of Bellevue support staff including Kevin McDonald, Scott MacDonald, and Judy Clark.

BELLEVUE TRANSIT MASTER PLAN 9 Current sources of funding won’t cover everything that needs to be done; as such, the near-term focus needs to be on maximizing ridership.

When presented with trade-off scenarios (e.g., peak vs. off-peak; route directness vs. service area coverage), the majority of Forum participants advocate for helping the greatest number of people get to where they need to go by preserving/enhancing service where there is already high ridership. The following is a sampling of comments from Forum participants on the importance of maximizing ridership:

Figure 9 Forum participants including Stefanie Beighle (Human Services Commission), Stuart Heath (Parks & Community Services Board), Pat Sheffels (Planning Commission), and Tom Tanaka (Transportation Commission). City of Bellevue support staff including Paul ­Inghram, Janet Lewine, and, Mike Mattar.

BELLEVUE TRANSIT 10 MASTER PLAN Stuart Heath, “Given the current budget constraints, the highest priority for the Parks & Community fixed route buses is giving a positive experience to peak riders…. Services Board Metro and Sound Transit may be able to accomplish more by focusing their services.”

“I serve on the Board of HopeLink; I know transit is a big ­issue for those struggling in our community. Still, the success of Tom Tanaka, ­transit is tied to the success of serving working commuters. Transportation Our ­future requires it; we can’t build enough additional freeway Commission lanes and roads to meet peak demand. We need to serve transit ­commuters.”

“I often see that buses are packed in the mornings and evenings, Howard Katz, but appear to be empty in the middle of the day. So I see it as Bellevue Network on peak-oriented, with less service being needed during the day.” Aging

Stefanie Beighle, “The park & rides are full, buses are packed, and the ride is slower Human Services than taking the car. I would rather not stand all the way to Commission Seattle.”

Vic Bishopp, “Far and away the dominant market share of transit are the work Transportation trips.” Commission

BELLEVUE TRANSIT MASTER PLAN 11 “A weakness to our current system is that the “backbone is missing.” The dominant ideology is to try to appease every- one. We need a plan that serves high density land use and gets Dallas Evans, people to change their travel behaviors versus pleasing every- Parks & Community one. Look at Portland, Oregon’s transit system as an example Services Board of a good system. At the beginning there was low ridership but business and communities developed around the routes and now it is of the best transportations systems in the country.”

“Some neighborhoods will always be difficult to serve ... There is pressure on King County and Sound Transit to reduce Kris Liljeblad, unproductive service. To expect that service is going to grow Arts Commission in the short-term is unrealistic. For now we should maintain strong productivity on the transit service we have.”

“It is hard to ignore the existing development that was built out Pat Sheffels, before transit came along. We can work toward tying land use Planning Commission to transit in new or redeveloping areas like Bel-Red, but not for most of Bellevue.”

“There is a geographic coverage issue; that said, it’s not Hal Ferris, realistic to serve low-density single family areas with constant Planning Commission service. There are ways we can do things to incentivize people to take the bus (e.g., more P&R). We need to maintain the peak service.”

BELLEVUE TRANSIT 12 MASTER PLAN We need to make strategic investments to support future development and growth in ridership.

Encouraging long-term ridership growth involves building capacity to meet future demand for transit service by: (i) providing service where there is anticipated to be high ridership, typically where there is some mix of: higher residential or commercial density; major activity centers; measures that discourage driving, such as limited parking; (ii) building and supporting park and ride facilities that help people access the transit system; (iii) improving the way people make transit connections so they can reach more destinations in less time; and, (iv) investing in speed and reliability enhancements such as transit priority measures and bus rapid transit. Forum participants spoke of the need to make the following types of strategic investments to grow ­ridership:

“Transit needs to be made easier and faster so that people Dallas Evans, would make decisions to ride based off of the convenience…. Parks & Community I favor setting up high-ridership corridors for transit that serve Services Board high ­density areas. Businesses and residents can choose to be near these transit corridors, or not. To the point about an aging ­population, older people make a decision to stay in their homes or not.”

Scott Lampe, “If you look at the demand for Downtown Bellevue, there’s a much Transportation greater flow North-South, not East-West. We need Bus Rapid Commission Transit on I-405.”

BELLEVUE TRANSIT MASTER PLAN 13 Vic Bishop, “The I-405 master plan is being ignored. It had a major transit Transportation component.” Commission

“Bus priority of some kind is needed on NE 8th and on 148th Pat Sheffels, where the bus has “pocket” pull-outs at some stops. No one Planning Commission will let the bus back into traffic. It’s a big loss of time for busses.”

Figure 10 Forum participants including Janice Stout (Human Services Commission), Erin Powell (Parks & Community Services Board), Hal Ferris (Planning Commission), Scott Lampe (Transportation Commission), and Kris Liljeblad (Arts Commission). City of Bellevue support staff including Emily Leslie, Joseph Adriano, and Kurt Latt.

BELLEVUE TRANSIT 14 MASTER PLAN Aaron Laing, Planning “RapidRide is a success. Maybe look at doing one along Commission Bellevue Way.”

“In Paris and New York City, transit is how I did things. I didn’t Howard Katz, know my way around, and in Paris couldn’t even speak the Bellevue Network language, but I had my map so I could do it. If we had a bus on Aging system like that with a lot of easy transfers, I would use it.”

Figure 11 Forum participants including Howard Katz (Bellevue Network on Aging), Richard Englund (Bellevue Network on Aging), Hannah Kimball (Bellevue Network on Aging), Serwin Lee (Seattle Transit Blog), and Stephen Hunt (King County Metro). City of Bellevue support staff including Cathy VonWald, Andreas Piller, Bernard Van de Kamp, and Darek Jarzynski.

BELLEVUE TRANSIT MASTER PLAN 15 “Until 2030, we’ll just keep getting denser around East Link nodes…. Bel-Red is an example where the uses will be ­walkable. Density of services will available, also in Eastgate and Factoria…. People need access points that are safe Hal Ferris, and clean. Just as we work on transit/street plans, include Planning Commission ­dedicated right-of-way to promote reliability, ­dependability. If parking is free, people will use it. Don’t have parking ­minimums in high transit areas. In some cities, there’s a parking ­maximum. If you don’t build the parking, and if you have good transit, people will use it.”

“The impact that transit priority measures have on cars tends to be minimal. Queue jump lanes and HOV lanes are some examples of transit priority measures, which is what is pictured in the Forum packet. One local example is on NE Pacific St Sherwin Lee, in Montlake. People sometimes complain that car lanes are Seattle Transit Blog ­congested while the transit lane is mostly empty, but this is ­actually a sign that it is working. On a four-lane highway, an HOV lane accounts for only one-quarter of the total lane area, but it may account for 40 percent of the person trips because all the vehicles that use it are high-occupancy.”

Mark Van Hollebeke, “Transfers are not desirable, but you can make them better by Parks & Community making bus routes more frequent. Maybe one transfer is ok, Services Board but 2 or 3 – no way.”

BELLEVUE TRANSIT 16 MASTER PLAN “In the long-term, service will feed Light Rail, with Bus Rapid Transit feeding. Station areas will need to accommodate those transfers between all the feeder buses. This will require curb Kris Liljeblad, space and some signal priority may be needed in station nodes…. Arts Commission Frequency is really critical for a quality of service…. Coordinated signals make sense in heavy transit corridors. It’s difficult to have quality service when it’s unpredictable as it gets stuck in ­congestion. Keep buses on schedule. Priority should be ­adaptive signal, then add transit priority, where there are routes that are ­difficult to keep on schedule.”

Figure 12 Forum participant Councilmember Kevin Wallace (City Council) and Franz Loewenherz (project manager).

BELLEVUE TRANSIT MASTER PLAN 17

SECTION 3: TRANSIT IMPROVEMENT SURVEY REPORT

BELLEVUE TRANSIT IMPROVEMENT SURVEY

CITY OF BELLEVUE October 2012 Transportation Department

FOREWARD

“It doesn’t matter what people like me think.” -Anonymous Non-Rider, March 14, 2012

In fact, it does.

We value the public’s input a great deal in planning the future of transit service in Bellevue, and we hope this document, future outreach efforts, and the plans that are ultimately proposed will serve as a testament to this truth. Of course, limited resources will necessitate difficult trade-offs between valid and competing interests, and no matter what the outcomes, it is certain that we will not be able to please everyone, everywhere, without exception. But with the extensive feedback we received to our Transit Improvement Survey between February and March 2012, the results of which have been carefully analyzed and are summarized in the following pages, we will strive to ensure that our future transit network plans respond to the concerns and accommodate the priorities that the public has identified. After all, transit is here to serve you—the public—and our plans will not be successful if the results do not meet your needs.

Thank you once more to everyone who participated in our 2012 Transit Improvement Survey. To those who were unable to provide input to this survey, it is not too late to get involved in the conversation and have your voice heard. This was only the first step in our on-going engagement of the public in a discussion about the future of transit in Bellevue. If you would like to be informed of future outreach efforts or learn more about where the City is in the transit planning process, please visit the Bellevue Transit Master Plan project webpage at www.bellevuewa.gov/bellevue-transit-plan.htm.

-The City of Bellevue Transportation Department

CONTENTS

Foreward ��������������������������������������������������������������� ii 1 • INTRODUCTION �����������������������������������1 Purpose ���������������������������������������������������������������� 1 Outreach �������������������������������������������������������������� 3 Survey Organization ���������������������������������������������� 5 Executive Summary ���������������������������������������������� 7 Market Profile ���������������������������������������������������� 7 Perception of Service Qualities �������������������������� 9 Transit Service Priorities ������������������������������������ 9 2 • RESULTS �������������������������������������������11 Respondent Profile ���������������������������������������������� 12 Perceptions and Priorities �������������������������������� 19 Current Transit Users ������������������������������������������ 28 Perceptions and Priorities �������������������������������� 44 Former Transit Users ������������������������������������������ 54 Never Used Transit ���������������������������������������������� 60 Trip Purpose �������������������������������������������������������� 70 Perceptions and Priorities �������������������������������� 74 Work �������������������������������������������������������������� 83 School ���������������������������������������������������������� 100 Shopping ������������������������������������������������������ 116 Social ������������������������������������������������������������ 134 Special Events ���������������������������������������������� 146 Other ������������������������������������������������������������ 158 References �������������������������������������������������������� 164 Appendix - Tables ������������������������������������������������ A1 Acknowledgements ���������������������������������������� A164 FIGURES

1 • INTRODUCTION ����������������������������������1 Figure 2.13 Frequency of transit use by place of residence. ��������������������������������� 42 Flow chart of survey questions ��������� 4 Figure 1.1 Figure 2.14 Frequency of driving alone by Figure 1.2 User type.. ��������������������������������������� 7 place of residence. ������������������������� 43 Figure 2.15 Municipal investment priorities. ������� 47 Figure 2.16 Former transit users trip purpose. . . 54 2 • RESULTS ������������������������������������������11 Figure 2.17 Former transit users main reason for no longer riding ������������������������� 54 Figure 2.1 User type.. ������������������������������������� 12 Figure 2.18 Former transit users reasons for Figure 2.2 City boundaries. ����������������������������� 14 no longer riding ����������������������������� 55 Figure 2.3 User type by location of residence. � 15 Figure 2.19 Phrasing of interested former Figure 2.4 Zip code boundaries. ��������������������� 17 transit users. ��������������������������������� 57 Figure 2.5 User type by income. ��������������������� 18 Figure 2.20 Non-rider reasons for not riding. ����� 61 Figure 2.6 Transit service priorities by income. 23 Figure 2.21 Non-rider frequency of travel by Figure 2.7 Concerns, comments, & questions mode and place of residence for about transit in Bellevue. ��������������� 27 commute trips ������������������������������� 62 Figure 2.8 Trip purpose of current users. ��������� 28 Figure 2.22 Non-rider required improvements Figure 2.9 Destinations of current transit to consider riding ��������������������������� 63 users by city of residence. ������������� 33 Figure 2.23 Non-rider frequency of travel by Figure 2.10 Destination regions in and around mode and place of residence for Bellevue. ��������������������������������������� 34 non-commute trips ������������������������� 64 Figure 2.11 Frequency of transit use by period Figure 2.24 Phrasing of interested non-riders. . . 67 of day and place of residence. ������� 36 Figure 2.25 Trip purposes ������������������������������� 70 Figure 2.12 Frequency of transit use by time of Figure 2.26 Frequency of ridership by trip day and place of residence. ����������� 41 purpose and place of residence ����� 72 Figure 2.27 Qualities of transit service Figure 2.47 Shopping: destination ������������������ 123 prioritized by trip purpose. ������������� 76 Figure 2.48 Shopping: satisfaction with Figure 2.28 Work: routes ���������������������������������� 86 services ��������������������������������������� 125 Figure 2.29 Work: access ��������������������������������� 87 Figure 2.49 Shopping: municipal investment Figure 2.30 Work: destination regions in and priorities ��������������������������������������� 128 around Bellevue. ���������������������������� 88 Figure 2.50 Social: routes ������������������������������� 136 Figure 2.31 Work: origins ��������������������������������� 90 Figure 2.51 Social: access ����������������������������� 137 Figure 2.32 Work: employment destinations. ��� 91 Figure 2.52 Social: origins ������������������������������� 138 Figure 2.33 Work: common issues ������������������� 92 Figure 2.53 Social: destinations ��������������������� 139 Figure 2.34 Standing loads on Route 243. ������� 92 Figure 2.54 Social: municipal investment Figure 2.35 Work: municipal investment priorities ��������������������������������������� 144 priorities ����������������������������������������� 97 Figure 2.55 Special events: routes ����������������� 148 Figure 2.36 School: length of use ������������������� 100 Figure 2.56 Special events: access ����������������� 149 Figure 2.37 School: access ����������������������������� 101 Figure 2.57 Special events: origins ����������������� 150 Figure 2.38 School: routes ����������������������������� 101 Figure 2.58 Special events: destinations ��������� 151 Figure 2.39 School: origins. ��������������������������� 102 Figure 2.59 Special events: municipal Figure 2.40 School: destinations ��������������������� 103 investment priorities ��������������������� 155 Figure 2.41 School: common issues. ������������� 109 Figure 2.61 Other: routes ������������������������������� 160 Figure 2.42 School: municipal investment Figure 2.60 Other: access ������������������������������� 160 priorities ��������������������������������������� 113 Figure 2.62 Other: municipal investment Figure 2.43 Shopping: routes. ������������������������� 118 priorities ��������������������������������������� 161 Figure 2.44 Shopping: no automobile access � 118 Figure 2.63 Other: origins ������������������������������� 162 Figure 2.45 Shopping: access ����������������������� 119 Figure 2.64 Other: destinations ����������������������� 163 Figure 2.46 Shopping: origin. ������������������������� 122 TABLES

2 • RESULTS ����������������������������������������� 13 Table 2.21 Former riders: reasons for completing this survey �������������������58 Table 2.1 User type by residence �������������������12 Table 2.22 Non-rider: frequency by mode for Table 2.2 User type by residence commute trips �������������������������������62 condensed . �����������������������������������13 Table 2.23 Non-rider: frequency by mode for Table 2.3 User type by zip code ��������������������16 non-commute trips �������������������������64 Table 2.4 User type by income. ���������������������18 Table 2.24 Phrases of interest used by Table 2.5 Perception of transit service non-riders ��������������������������������������67 qualites by user type. ���������������������19 Table 2.25 Non-riders: reasons for Table 2.6 Perception of information completing this survey �������������������68 availability by user type. �����������������20 Table 2.26 Current riders: frequency by trip Table 2.7 Perception of service qualities and purpose �����������������������������������������70 information by income. �������������������22 Table 2.27 Current riders: frequency by trip Table 2.8 Service priorities by income �����������24 purpose and place of residence. ���71 Table 2.9 Common characteristics by Table 2.28 Current riders: access by trip frequency of transit use. �����������������29 purpose. ����������������������������������������73 Table 2.10 Discretionary: frequency and trip Table 2.29 Current riders: park & ride access purpose �����������������������������������������31 by trip purpose. �����������������������������73 Table 2.11 Discretionary: trip purpose �������������32 Table 2.30 Current riders: perception of transit service qualities and Table 2.12 Origin-destination pairs of current information by trip purpose. �����������74 transit users. ���������������������������������35 Table 2.31 Current riders: priorities of Table 2.13 Frequency by time of day and service qualities by trip purpose place of residence �������������������������38 (frequency approach) ���������������������75 Table 2.14 Perception of service qualities and Table 2.32 Current riders: priorities of service information among current transit qualities by trip purpose (points- users by place of residence �����������44 aggregated approach) �������������������78 Table 2.15 Perception of service qualities and Table 2.33 Current riders: priorities of service information by time in Bellevue. �����45 qualities ranked by trip purpose. �����80 Table 2.16 Municipal investment priorities of Table 2.34 Current riders: priorities of service current transit users �����������������������47 qualities by trip purpose (points- Table 2.17 Advocacy priorities of current aggregated approach) �������������������81 transit riders �����������������������������������49 Table 2.35 Work: frequency �����������������������������83 Table 2.18 Preferred budget shortfall Table 2.36 Work: length of use �����������������������83 solutions of current transit riders �����51 Table 2.37 Work: reasons for transit use ���������84 Table 2.19 Free parking and employer transit passes �������������������������������������������56 Table 2.38 Work: select reasons for use by place of residence �������������������������85 Table 2.20 Phrases of interest used by former riders ���������������������������������������������57 Table 2.39 Work: transfers �������������������������������88 Table 2.40 Work: origin-destination �����������������89 Table 2.63 Shopping: municipal investment Table 2.41 Work: common issues �������������������94 priorities ���������������������������������������129 Table 2.42 Work: priorities of transit service Table 2.64 Shopping: advocacy priorities ������131 qualities �����������������������������������������95 Table 2.65 Shopping: preferred budget Table 2.43 Work: municipal investment shortfall solutions �������������������������132 priorities �����������������������������������������96 Table 2.66 Social: frequency �������������������������134 Table 2.44 Work: advocacy priorities ���������������98 Table 2.67 Social: reasons for use by place of Table 2.45 Work: preferred budget shortfall residence �������������������������������������135 solutions �����������������������������������������99 Table 2.68 Social: origin-destination �������������140 Table 2.46 School: frequency �����������������������100 Table 2.69 Social: priorities of transit service Table 2.47 School: length of use �������������������100 qualities ���������������������������������������142 Table 2.48 School: types of routes by school Table 2.70 Social: municipal investment attended. �������������������������������������104 priorities ���������������������������������������143 Table 2.49 School: all routes by school Table 2.71 Social: advocacy priorities �����������144 attended. �������������������������������������105 Table 2.72 Social: preferred budget shortfall Table 2.50 School: priorities of transit service solutions ���������������������������������������145 qualities ���������������������������������������107 Table 2.73 Special events: frequency of Table 2.51 School: weekday frequency and attending events ���������������������������146 schedule reilability �����������������������108 Table 2.74 Special events: frequency transit Table 2.52 School: common issues ���������������109 use �����������������������������������������������146 Table 2.53 School: perception of reliability by Table 2.75 Special events: reasons for use by school attended ���������������������������111 place of residence �������������������������������������������147 Table 2.54 School: municipal investment Table 2.76 Special events: origin-destination �152 priorities ���������������������������������������112 Table 2.77 Special events: priorities of transit Table 2.55 School: advocacy priorities �����������114 service qualities ���������������������������154 Table 2.56 School: preferred budget shortfall Table 2.78 Special events: municipal solutions ���������������������������������������115 investment priorities ���������������������154 Table 2.57 Shopping: frequency �������������������116 Table 2.79 Special events: advocacy priorities ���������������������������������������156 Table 2.58 Shopping: reasons for use by place of residence �����������������������117 Table 2.80 Special events: preferred budget shortfall solutions �������������������������156 Table 2.59 Shopping: transit facilities used ���119 Table 2.81 Other: frequency �������������������������158 Table 2.60 Shopping: origin-destination ���������121 Table 2.82 Other: other transit uses ���������������159 Table 2.61 Shopping: perception of transit service qualities ���������������������������124 Table 2.62 Shopping: priorities of transit service qualities ���������������������������127

1 • INTRODUCTION PHOTO BY John Tiscornia

PURPOSE

The City of Bellevue is updating its 2003 Transit Plan with a comprehensive 20-year look ahead to the type of system that will be required to meet Bellevue’s transit needs through 2030. The Transit Master Plan will develop short- and long-term policies, programs, and projects that help foster a high-quality transit system that is easier, more effective, and more enjoyable for residents, employees, and visitors in Bellevue. Who are some of the system's current users, how do they use it, and what are their priorities? The Transportation Department conducted the Transit Improvement Survey between February and March of 2012 as part of an ongoing effort to better understand the perspectives and ideas of Bellevue's current, former, and potential transit ridership.

BELLEVUE TRANSIT MASTER PLAN 1 The objectives of this survery include: • Identify common characteristics of transit use in Bellevue and any variation that exists based "...effective network planners look beyond self-interested demands on individuals' trip purpose, place of residence, and think more broadly about what destination, or demographic characteristics. motivates people to use transit. • Determine what motivates different groups to This doesn't mean substituting use transit, why others have stopped, and why our judgment for the customer's, some have never tried using transit here before. but it does mean trying to discern underlying patterns in the diverse • Identify which qualities of transit service—such comments that agencies receive, and as speed or frequency of service—are most thinking about how various service important to current and potential transit users. changes would improve transit's • Determine how various groups access transit, ability to attract riders and fit the what routes they use, and what their perception larger goals of the city or region it is of the convenience, accessibility, and reliability serves." of transit in Bellevue. – Jarrett Walker, Human Transit, p.23-24 • Identify users' priorities for municipal investment in transit, municipal advocacy to regional transit agencies, and their preferred solutions in the event of future budget shortfalls at King County Metro. • Determine how incentives like employer- provided ORCA passes—or conversely, free parking—affect respondents' decision to use transit when commuting to work or school. • Determine how easy users think it is to obtain

PHOTO BY John Tiscornia and understand bus route maps and schedule information, both at home and while on the go. • Learn about the experiences, issues, and concerns of those who have used transit locally and any ideas they have that may help improve service in the community.

After the survey period closed, the responses were collected, formatted, and published in the Outreach Report: Technical Appendix in June 2012. Since then, those responses have been analyzed, write-in comments have been reviewed and categorized, and the results of those efforts are presented herein.

BELLEVUE TRANSIT 2 MASTER PLAN OUTREACH

The underlying intent of the outreach is to have as great a variety of respondents' voices reflected in the transit plan's proposals as possible. To that end, the following list documents some of the publicizing efforts used to engage diverse audiences with the Transit Improvement Survey: • The Transportation Improvement Survey was

linked from the City's webpage for the Transit Bellevue Transit Master Plan Master Plan update (www.bellevuewa.gov/ 貝爾優巿政府正透過「交 bellevue-transit-plan.htm). 通管理計劃」審視現時貝 • Outreach cards were distributed by volunteers 爾優的公共汽車服務, 以及 向金郡的公共交通服務公 recruited at Park & Rides, the downtown 司提出改善建議. 您的回應 Bellevue Transit Center, and Crossroads Mall. 可以影響貝爾優交通設施 • The City of Bellevue worked with the Bellevue 的將來, 請就下列兩個問題 提出意見:

Downtown Association (BDA) to get the mac10494.3/12.indd message out to buildings and with King County Metro to get the word out to commute trip

reduction (CTR) affected businesses. 您認為貝爾優的交通設施有甚麼不好的地方? 2.

• The BDA was helpful in having the postcards

distributed to hospitality and health care 您認為貝爾優的交通設施有甚麼好的地方? 1. businesses (placed in the mailboxes of swing Plan Master

shift employees who are difficult to reach). Transit Bellevue • Church organizations were asked to message their congregations by email, newsletters, and public announcements. • The City of Bellevue coordinated with HopeLink • The City of Bellevue worked with to get the word out to Medicaid recipients. neighborhing cities, Redmond and Kirkland, HopeLink generously mailed postcards to to help get the word out. The City of Kirkland 1,400 residences. did a video spot on the survey which • Several local groups with an interest in non- can be found at http://kirkland.granicus. auto transportation—including Cascade com/MediaPlayer.php?view_id=13&clip_ Bicycle Club, Bellevue School District, and the id=2384). Seattle Transit Blog—posted information on • A media release video was produced in their websites (the Technical Appendix includes cooperation with Bellevue TV (http://www. a screenshot of each). youtube.com/watch?v=ZYYZZn-_0Vo).t

BELLEVUE TRANSIT MASTER PLAN 3 FLOW CHART of SURVEY QUESTIONS

1. Which best describes your use of transit services in Bellevue and the surrounding area?

I use transit services in Bellevue I formerly used transit in I have never used transit in Bellevue. regularly or occasionally. Bellevue but no longer do.

2 48-50 56 Do you use transit to When, why, and how did you For what reasons do commute to/from work? previously use transit? you not use transit? Yes No 51-52 57 3-11 What would have to change for you What would have to change for Questions related to to consider using transit again? you to consider using transit? work commuting 53-54 58-59 12 How do you typically travel How do you typically travel instead of using transit? instead of using transit? Do you use transit to commute to/from school? 55 60 Yes No For what reason did you decide For what reason did you decide 13-21 to complete this survey? to complete this survey? Questions related to school commuting

22 64-67 76-77 Do you ever use transit to go Questions about satisfaction Where do you live? shopping and/or do errands? with various qualities of service Yes No 68-69 78 23-27 How easy is it to obtain route How long have you lived, worked, Questions related to and schedule information? or attended school in Bellevue? shopping and/or errands 70-71 79-80 28 How easy is it to understand Do you have an automobile or route maps and schedules? bicycle available for personal use? Do you ever use transit for social purposes and/or recreation? 81-82 Yes No What is your age group? 29-33 72 Questions related to social 83 purposes and/or recreation Rank eight qualities of bus service in order of priority to you What is your current employment status? 34 73 Do you ever use transit to What strategy is best for the 84, 86, 88, 90 travel to special events? City to invest in improving transit? Does your employer/school provide free parking? Yes No 74-75 35-40 How would you prefer Metro 85, 87, 89, 91 Questions related to address future budget shortfalls? Does your employer/school offer travel to special events a subsidized transit pass? 92 41 What is your household Do you ever use transit for income group? any other purposes? 93 61-63 Yes No Have you encountered any 42-47 Questions about transit use by problems with transit lately, or do Questions related to transit purpose of travel, time of day, you have any other comments? use for other purposes and relative to other modes

Figure 1.1 Respondents were first asked whether they currently use transit in Bellevue, formerly used transit in Bellevue, or have never used transit in Bellevue. Based on this response, respondents were then directed to a series of questions specific to their use type before answering questions applicable to all user types.

BELLEVUE TRANSIT 4 MASTER PLAN SURVEY ORGANIZATION

Figure 1.1 depicts the flow of questions respondents were asked throughout the survey. Respondents were initially prompted to identify themselves as either current users of transit in Bellevue, former users of transit in Bellevue, or as someone who has never used transit in Bellevue (question 1). Based on this response, respondents were then directed to a series of questions specific to their user type before answering questions applicable to all user types. In addition to common multiple-choice response selections, many questions offered respondents the opportunity to provide write-in responses via either an 'other' choice or an optional comment box. Current transit users were further segmented based on trip purpose(s). Respondents were asked to identify whether they use transit for trips to work, "The market segments traditionally used in transportation planning are school, shopping and/or other errands, social and/or most often based on socioeconomic recreational purposes, special events, and/or other characteristics—such as income, identifable purposes. Former transit users were also gender or automobile ownership—or segmented by trip purpose(s), though in less depth. type of commute, namely city-to-city, Former transit users and those who have never used suburb to city or city-to-suburb." transit in Bellevue were also asked about why they stopped/do not use transit, what changes might get -Cambridge Systematics for Pace them to start using transit, and how they typically travel. Suburban Bus Service, Market Research Report, p. ES-4. All respondents were asked questions about their place of residence, length of time living, working, or attending school in Bellevue, automobile ownership, bicycle ownership, age group, employment status, parking availability at work and school, transit pass ownership, and annual household income group. Each of these different characteristics helps to relate survey respondents with identifiable user groups. Two such user groups, in this case based on access to an automobile for personal use, are the 'discretionary rider', who has a car but chooses to use transit instead, and those without a car, sometimes referred to (controversially) as 'captive riders'. Some characteristics more common of the latter group

BELLEVUE TRANSIT MASTER PLAN 5 are that they tend to be either young or elderly, are students, young professionals, or retired, include the disabled, and/or have a lower annual household income than 'discretionary riders'. In Human Transit, Jarrett Walker explains why the term 'captive rider' is inaccurate:

"Transit dependence, like wealth itself, is a spectrum, with vast numbers of people in gray areas between 'choice' and 'captive'. For example, many people with low incomes own a car out of necessity but... [i]f we give these people credible alternatives to car ownership, they can experience the result as liberating... Often they will find better things to spend that money on, such as education... and we can achieve both environmental and social good by giving them the option to own fewer cars." -Jarrett Walker, Human Transit, p.43

Still, in the context of a market research survey such as this, being able to associate different trends in transit use and service priorities to different user groups makes it possible to ensure that the needs of all kinds of transit users are represented in our planning efforts. As a result we may better understand how the needs of work commuters differ from those going to school, that using transit to shop is almost twice as common among those without access to a car as among those with a car, and that as age increases, so does the degree to which respondents prioritize increasing Park & Ride vehicle capacity. The following section presents a summary of some of the most notable findings from the Transit Improvement Survey. A more comprehensive examination of the survey results is provided in the main text.

BELLEVUE TRANSIT 6 MASTER PLAN EXECUTIVE SUMMARY

A total of 4,252 people took the Transit Improvement All Respondents Survey. Of these, 52.7% (2,241) are current users, 53% 16% 31%

16.1% (684) are former users, and 31.2% (1,327) 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,252 have never used transit in Bellevue (see Figure Bellevue Residents 1.2). Bellevue residents more commonly identified 62% 17% 22% themselves as current transit users than respondents 0 250 500 750 1,000 1,082 overall (61.5%). The results of this survey analysis Non-Bellevue Residents fundamentally address three broad questions: 49% 15% 36% • Who uses transit in Bellevue and how? 0 500 1,000 1,500 2,000 2,500 2,602 • How do people perceive various qualities about transit service in Bellevue? Figure 1.2 Percentage of respondents who identified as current, former, nor non-users of transit in Bellevue. • What are peoples’ priorities for transit service in Bellevue? Current user of transit Bellevue Former user of transit Bellevue Market Profile Never used transit in Bellevue Commuting to/from work is the most common trip purpose among transit users in Bellevue. –– 68.8% of respondents use transit in Bellevue to commute to work. (See Figure 2.8 on page 28) • Nearly two-thirds have a direct trip between their point of origin and place of employment. –– 30.8% of work trips include one transfer and 8.6% include two or more. (See Table 2.39 on page 88) –– 24.7% of work commuters estimated a typical wait time of 10 minutes between connecting buses, while another 25.0% wait 15 minutes or more for a connection. (See page 88) Most respondents use transit for more than one trip purpose. • Only 23.0% are single-purpose transit users; approximately 30% each use transit for two or three different trip purposes. (See page 28) Most respondents who use transit in Bellevue do so regularly (3 or more times per week). (See Table 2.9 on page 29 and Table A.8 on page A20) –– 69.5% of respondents are regular transit users for one or more trip purposes, compared to 63.3% infrequent riders and 45.0% occasional riders. • 3 in 4 work and school commuters are regular riders. –– 75.7% of work- and 74.0% of school commuters use transit three or more times per week. • Those without access to an automobile are especially likely to be regular riders. –– 90.1% of those without access to an automobile are regular riders. • Regular ridership is strongly peak-oriented. (See Figure 2.11 on page 36 and Table 2.13 on page 38) –– Over half of all regular riders use transit during the morning and afternoon peak (56.9% and 54.0%, respectively), while less than 20% use transit during other times of the day. Those who use transit for shopping or social purposes are most likely to be infrequent riders. –– 62.7% of shopping transit users and 76.1% of social transit users use transit less than once per week. (See Table 2.9 on page 29 and Table A.8 on page A20)

BELLEVUE TRANSIT MASTER PLAN 7 • Infrequent riders are especially likely to ride mid-day, in the evening, and late at night. –– 47.2% of those who use transit mid-day do so infrequently, and 59.8% of infrequent riders use transit in the evening and/or night. Those who use transit to attend special events are almost equally likely to do so regularly or occasionally. (See Table 2.9 on page 29 and Table A.8 on page A20) • This is the only trip purpose for which users are more likely to access transit from a Park & Ride than by walking to a bus stop. (See Table 2.28 on page 73). Urban centers attract the most transit trips. (See Figure 2.9 on page 33 and Table 2.12 on page 35) • is the most common destination (77.9% of respondents), followed by Downtown Bellevue (64.4%) and the University District (31.4%) • Factoria (25.0%), Crossroads (23.6%), and Eastgate (16.1%) are other common destinations among Bellevue residents and those of various other Eastside cities. Transit use in Bellevue is inversely related to income. • As income increases, the percentage of respondents who are transit riders decreases and those who are non-riders increases. (See Figure 2.5 on page 18) • Frequency of transit use tends to decline as income increases. (See Table 2.9 on page 29) 1 in 10 transit users in Bellevue does not have access to a car. • 88.7% are discretionary riders. (See Table 2.11 on page 32) Bellevue residents drive alone more commonly than residents of other municipalities. • 33.4% of Bellevue residents drive alone daily and 31.3% use transit daily, compared with 25.0% and 41.7%, respectively, among transit users overall. (See Figure 2.13 and Figure 2.14 on pages 42-43, and Table A.10 on page A26) A perception that traveling by transit takes too long is the most common reason why former riders no longer use transit and why non-riders have never used transit. • To consider using transit, 46.1% of non-riders indicated that service would need to be closer to their home/destination(s), and 35.9% would need speed of service to improve. (Figure 2.22 on page 63) Parking availability and pricing have a significant influence on transit use. • Among non-commute transit users, the hassle and cost associated with parking consistently rank among the top three reasons why respondents use transit. (See Table 2.58 on page 117, Table 2.67 on page 135, and Table 2.75 on page 147) Employer-provided ORCA cards are an effective incentive to encourage employee transit use, but the provision of free parking is a stronger disincentive. –– More than 4 out of 5 (82.5%) work commuters whose employers provide a transit pass cited this as a motivating factor to ride. (See Table 2.37 on page 84) –– 25% more former riders have access to employer-provided free parking than current transit users. Although the percentage of employers offering a transit pass is only 8.4% lower, 42% fewer former riders have a transit pass than among respondents overall. (See Table 2.19 on page 56)

BELLEVUE TRANSIT 8 MASTER PLAN Perception of Service Qualities Transit service in Bellevue is considered to be more reliable than it is convenient. (See Table 2.5 on page 19, Table 2.7 on page 22, and Table 2.14 on page 44) • Still, roughly half of all work and school commuters have been late to work, class, or a meeting due to late buses. (See Figure 2.33 on page 92, Figure 2.41 on page 109) • Write-in responses suggest that dissatisfaction with the convenience of transit service in Bellevue tends to relate to issues of accessibility, travel time, and transferring. (See Table A.6 on page A16) Accessibility is rated favorably, but write-in responses reveal barriers still exist for some. • Common issues include having a long or physically challenging walk to the nearest stop, an absence of sidewalks, and an insufficient supply of parking at Park & Rides. (See Table A.5 on page A14) Route and schedule information is much easier to obtain from home than while on the go. • 89.2% of respondents think information is easy to obtain at home, but only 57.0% think it is easy to obtain information on the go. There is significant interest in expanding the provision of real-time arrival information at stops. Transit Service Priorities Frequency of weekday service was most commonly ranked the most important and schedule reliability the second most important quality of transit service among most trip purposes. (See Table A.17 on page A42) –– In terms of the aggregate importance assigned through ranking, reliability is the most important priority among school, social, and special event transit users. (See Table A.36 on page A73, Table A.64 on page A121, and Table A.79 on A147) Respondents' three highest priorities for municipal investment in transit address concerns about speed and reliability, information, and Park & Ride capacity. (See Table 2.16 on page 47) • 30.3% support investment in roadway and traffic signal infrastructure. • 20.6% support investment in providing real-time arrival information at major stops. • 13.4% support increasing vehicle capacity at Park & Ride facilities, and support increases with age. Respondents want the City to emphasize improving frequency during peak hours and to reduce overcrowding when advocating for improvements to transit agencies. (See Table A.13 on page A34) • Bellevue residents are more likely than respondents overall to support increasing frequency throughout the day and to expand service coverage into un-served Bellevue neighborhoods. • Park & Ride vehicle capacity is widely considered to be inadequate and requires investment. Support for such measures increases with age. When considering how to address a hypothetical future budget shortfall, respondents tend to favor revenue-increasing solutions over service reduction solutions. (See Table A.15 on page A39) • Nearly half of all transit users support extending the Congestion Reduction Charge (CRC). • Support for seeking new revenue sources is highest among the young, low-income, and car-less, while support for raising fares and reducing costs by optimizing service is highest among older and wealthier respondents. Few support reducing off-peak and night service.

BELLEVUE TRANSIT MASTER PLAN 9

SECTION 4: TRANSIT NETWORK PROFILE

City of Bellevue Transit Network Profile Executive Summary

Bellevue Transit Master Plan Updated August 2012 To Lynnwood

Continues

I-405 Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Woodinville Park & Ride Park & Ride

Brickyard Road Park & Ride N. Jackson Park Park & Ride Contents

Kingsgate Park & Ride

Totem Lake Farebox Recovery Rides per Cost per Revenue Hours Passenger Mile Annual Rides Annual Passenger Mile Annual Fare Revenue Annual Operating Cost Annual Platform Hours Annual Platform Miles Annual Revenue Hours Section I: Document GuideTransit Center I-5 Route Ratio Platform Hour Platform Mile per Platform Hour per Platform Mile % Total Rank % Total Rank % Total Rank % Total Rank Rank % Total Rank % Total Rank % of Total Rank Rank Rank Rank Rank Introduction I-6 550 1,905,541 13.5% 1 25,145,580 19.6% 1 $ 3,388,304.84 16.7% 1 $ 6,540,362.57 7.7% 2 51.8% 1 53,482.40 7.8% 2 753,461.34 6.7% 3 47,465.40 9.6% 1 35.63 2 $ 8.68 13 0.89 3 22.36 7 Totem Lake 271 1,280,562 9.0% 2 7,758,466 6.1% 6 $ 1,515,704.31 7.5% 2 $ 7,238,125.41 8.6% 1 20.9% 22 59,419.17 8.7% 1 824,069 7.4% 1 42,133.94 8.6% 2 21.55 14 $ 8.78 11 0.71 13 53.97 2 Freeway Station 230 1,013,994 7.2% 3 3,007,078 2.3% 10 $ 1,008,310.40 5.0% 5 $ 4,778,147.35 5.7% 7 21.1% 21 40,472.10 5.9% 6 494,063 4.4% 9 27,378.78 5.6% 8 25.05 7 $ 9.67 2 0.68 18 36.63 3 Northgate Mall Bellevue Transit Network Profile I-6 Northgate 255 1,012,989 7.2% 4 9,505,587 7.4% 3 $ 1,426,212.63 7.0% 3 $ 5,923,638.84 7.0% 3 24.1% 16 42,581.06 6.2% 4 689,299 6.2% 6 28,540.27 5.8% 6 23.79 9 $ 8.59 14 0.67 19 54.94 1 Transit Center 253 918,944 6.5% 5 2,466,460 1.9% 14 $ 935,397.73 4.6% 6 $ 3,049,369.79 3.6% 10 30.7% 9 26,512.54 3.9% 10 287,586 2.6% 14 18,718.17 3.8% 10 34.66 3 $ 10.60 1 0.71 14 32.63 5 King County Metro Service Guidelines I-7 245 812,197 5.7% 6 2,733,510 2.1% 12 $ 881,617.11 4.3% 8 $ 5,103,273.30 6.0% 4 17.3% 29 43,098.42 6.3% 3 533,163 4.8% 8 29,625.85 6.0% 5 18.85 19 $ 9.57 3 0.69 17 14.83 12

240 732,339 5.2% 7 2,886,404 2.3% 11 $ 773,376.36 3.8% 10 $ 3,711,863.58 4.4% 9 20.8% 23 30,886.81 4.5% 9 405,871 3.6% 11 22,685.79 4.6% 9 23.71 10 $ 9.15 5 0.73 12 20.73 8

I-5 Route Profiles Layout I-8 554 717,759 5.1% 8 14,008,427 10.9% 2 $ 1,120,509.49 5.5% 4 $ 4,827,727.93 5.7% 6 23.2% 18 39,477.70 5.8% 7 722,641.00 6.5% 5 36,360.28 7.4% 4 18.18 21 $ 6.68 35 0.92 2 N/A

560 610,752 4.3% 9 7,870,942 6.2% 5 $ 741,824.25 3.6% 11 $ 5,082,704.30 6.0% 5 14.6% 35 41,562.71 6.1% 5 737,302.00 6.6% 4 38,699.75 7.9% 3 14.69 32 $ 6.89 31 0.93 1 8.35 30 Organization of Information Presented I-8 566 505,968 3.6% 10 7,952,593 6.2% 4 $ 810,505.90 4.0% 9 $ 4,143,705.05 4.9% 8 19.6% 24 33,884.25 5.0% 8 794,070.00 7.1% 2 27,412.48 5.6% 7 14.93 30 $ 5.22 44 0.81 6 7.97 31 420,937 3.0% 11 5,894,619 4.6% 8 $ 661,193.45 3.3% 14 $ 2,455,158.52 2.9% 13 26.9% 13 26,416.60 3.9% 11 570,725.47 5.1% 7 16,993.05 3.4% 13 15.93 26 $ 4.30 45 0.64 24 10.74 25 SR-202 535 All-Day Route Service-Level Assessment I-10 218 375,185 2.6% 12 4,841,476 3.8% 9 $ 897,350.03 4.4% 7 $ 1,768,527.77 2.1% 14 50.7% 2 10,275.85 1.5% 18 281,263 2.5% 15 3,980.84 0.8% 24 36.51 1 $ 6.29 38 0.39 46 33.09 4 221 361,456 2.6% 13 1,571,325 1.2% 20 $ 382,822.41 1.9% 16 $ 2,899,409.58 3.4% 11 13.2% 38 24,678.42 3.6% 12 317,266 2.8% 13 18,476.53 3.8% 11 14.65 33 $ 9.14 6 0.75 10 15.09 11 Peak-Only Route Service-Level Assessment I-11 532 341,194 2.4% 14 5,943,502 4.6% 7 $ 704,255.50 3.5% 12 $ 1,610,096.32 1.9% 16 43.7% 5 17,324.04 2.5% 14 444,740.14 4.0% 10 10,183.97 2.1% 15 19.69 17 $ 3.62 46 0.59 32 14.20 16 212 316,677 2.2% 15 2,689,195 2.1% 13 $ 695,972.93 3.4% 13 $ 1,381,212.28 1.6% 18 50.4% 3 9,213.07 1.4% 19 182,883 1.6% 18 4,181.50 0.8% 23 34.37 4 $ 7.55 21 0.45 43 23.59 6 II-15 234 315,133 2.2% 16 1,798,941 1.4% 17 $ 349,751.68 1.7% 17 $ 2,792,160.14 3.3% 12 12.5% 39 23,486.07 3.4% 13 317,437 2.8% 12 17,671.49 3.6% 12 13.42 37 $ 8.80 10 0.75 9 16.71 10 Section II: Network Summary NE 90th St 233 235,478 1.7% 17 835,453 0.7% 24 $ 244,390.10 1.2% 20 $ 1,313,097.93 1.6% 20 18.6% 26 11,091.84 1.6% 17 147,332 1.3% 21 8,439.52 1.7% 16 21.23 15 $ 8.91 8 0.76 7 14.78 14 222 216,501 1.5% 18 800,312 0.6% 26 $ 200,185.65 1.0% 21 $ 1,763,420.02 2.1% 15 11.4% 41 15,003.38 2.2% 15 193,221 1.7% 16 11,047.38 2.2% 14 14.43 34 $ 9.13 7 0.74 11 11.36 23

Transit Corridor Groups SR-908 II-16 111 173,004 1.2% 19 2,173,435 1.7% 16 $ 390,122.66 1.9% 15 $ 1,418,753.81 1.7% 17 27.5% 12 9,123.53 1.3% 20 188,799 1.7% 17 5,066.10 1.0% 21 18.96 18 $ 7.51 23 0.56 36 11.51 22

556 159,165 1.1% 20 2,325,060 1.8% 15 $ 126,800.76 0.6% 29 $ 896,304.25 1.1% 24 14.1% 36 7,329.33 1.1% 22 160,109.63 1.4% 20 5,561.66 1.1% 18 21.72 13 $ 5.60 43 0.76 8 12.22 21

Core Service Network II-18Redmond 249 149,425 1.1% 21 549,590 0.4% 32 $ 157,509.74 0.8% 25 $ 1,366,140.81 1.6% 19 11.5% 40 11,754.48 1.7% 16 144,037 1.3% 22 8,118.57 1.6% 17 12.71 39 $ 9.48 4 0.69 16 10.82 24

Kirkland 216 126,733 0.9% 22 1,665,010 1.3% 19 $ 284,089.19 1.4% 18 $ 959,495.86 1.1% 22 29.6% 10 6,148.28 0.9% 25 134,844 1.2% 23 3,546.94 0.7% 26 20.61 16 $ 7.12 28 0.58 33 12.35 19

148th Ave 148th 140th Ave 140th 132th Ave 132th Transit Center Transit Center All-Day Service Network II-20 555 Bear 107,767Creek 0.8% 23 1,463,182 1.1% 21 $ 192,176.55 0.9% 22 $ 762,058.08 0.9% 26 25.2% 14 6,231.57 0.9% 23 124,503.94 1.1% 24 5,229.78 1.1% 20 17.29 24 $ 6.12 39 0.84 4 8.84 28 215 Park 107,653& Ride 0.8% 24 1,753,282 1.4% 18 $ 256,607.55 1.3% 19 $ 1,075,873.71 1.3% 21 23.9% 17 6,222.00 0.9% 24 181,260 1.6% 19 3,320.63 0.7% 27 17.30 23 $ 5.94 41 0.53 38 9.67 27 Peak-Only Service Network II-21 242 92,361 0.7% 25 964,212 0.8% 23 $ 142,116.93 0.7% 28 $ 849,543.43 1.0% 25 16.7% 31 5,964.40 0.9% 26 118,525 1.1% 25 3,614.28 0.7% 25 15.49 27 $ 7.17 27 0.61 30 14.82 13 SR-520 167 83,843 0.6% 26 1,156,743 0.9% 22 $ 121,512.42 0.6% 30 $ 567,738.67 0.7% 34 21.4% 20 3,797.05 0.6% 37 68,466 0.6% 35 2,257.77 0.5% 34 22.08 12 $ 8.29 15 0.59 31 16.90 9

Section229 III:79,779 Route 0.6% 27 Profiles782,085 0.6% 27 $ 180,217.50 0.9% 23 $ 467,045.00 0.6% 39 III-3538.6% 6 3,225.75 0.5% 39 58,421 0.5% 38 1,708.50 0.3% 40 24.73 8 $ 7.99 18 0.53 39 13.39 17 15th Ave NE Service Families Houghton II-22 & NE 43rd St Park & Ride 246 76,922 0.5% 28 192,404 0.2% 42 $ 105,762.88 0.5% 37 $ 958,031.36 1.1% 23 11.0% 42 8,454.41 1.2% 21 108,148 1.0% 27 5,519.98 1.1% 19 9.10 43 $ 8.86 9 0.65 22 3.64 43 261Corridor 76,052Group 0.5% 29 1 483,157 0.4% 35 $ 146,050.70 0.7% 26 $ 529,865.19 0.6% 36 III-3627.6% 11 4,038.45 0.6% 36 66,023 0.6% 36 2,593.49 0.5% 32 18.83 20 $ 8.03 17 0.64 25 7.32 32 University of Frequent Service Network II-23 Washington 272 75,239 0.5% 30 600,328 0.5% 29 $ 93,642.09 0.5% 39 $ 691,806.64 0.8% 30 13.5% 37 5,024.74 0.7% 30 92,389 0.8% 30 3,150.75 0.6% 29 14.97 29 $ 7.49 25 0.63 27 14.64 15 Service Headways II-24 NE Redmond232Corridor Way 75,228Group 0.5% 31 2 489,967 0.4% 34 $ 116,162.32 0.6% 33 $ 743,043.80 0.9% 27 III-7415.6% 33 5,290.33 0.8% 27 117,194 1.0% 26 3,039.14 0.6% 30 14.22 35 $ 6.34 37 0.57 34 4.18 41

& 185th114 Ave NE 73,911 0.5% 32 826,684 0.6% 25 $ 159,670.41 0.8% 24 $ 637,889.28 0.8% 31 25.0% 15 4,231.93 0.6% 34 81,305 0.7% 33 2,301.23 0.5% 33 17.47 22 $ 7.85 19 0.54 37 10.17 26 I-405 342Corridor 67,082Group 0.5% 33 3 656,710 0.5% 28 $ 109,635.43 0.5% 35 $ 713,321.85 0.8% 29 III-8415.4% 34 4,812.71 0.7% 31 103,414 0.9% 29 3,169.27 0.6% 28 13.94 36 $ 6.90 30 0.66 21 6.35 35 Fall 2010 II-24 225 63,313 0.4% 34 526,955 0.4% 33 $ 145,165.10 0.7% 27 $ 325,648.98 0.4% 42 44.6% 4 2,201.50 0.3% 43 42,210 0.4% 43 1,351.50 0.3% 42 28.76 5 $ 7.71 20 0.61 29 12.48 18 UW Med. Center 211Corridor 62,884Group 0.4% 35 4 337,110 0.3% 40 $ 116,914.11 0.6% 32 $ 537,223.59 0.6% 35 III-10421.8% 19 4,211.75 0.6% 35 71,709 0.6% 34 1,997.50 0.4% 38 14.93 31 $ 7.49 24 0.47 42 4.70 39 Fall 2011 II-26 250 58,962 0.4% 36 586,650 0.5% 30 $ 118,356.37 0.6% 31 $ 716,909.99 0.8% 28 16.5% 32 5,269.33 0.8% 28 106,425 0.9% 28 2,968.13 0.6% 31 11.19 40 $ 6.74 34 0.56 35 5.51 37 Northup Way NE 40th St266 58,172 0.4% 37 561,159 0.4% 31 $ 112,732.05 0.6% 34 $ 607,906.14 0.7% 32 18.5% 27 4,392.49 0.6% 32 83,664 0.7% 31 1,926.60 0.4% 39 13.24 38 $ 7.27 26 0.44 45 6.71 33

134th Ave 134th Corridor Group 5 III-114 Network PerformanceSouth Kirkland OverlakeII-28 256 53,747 0.4% 38 379,393 0.3% 38 $ 82,438.39 0.4% 41 $ 474,167.63 0.6% 37 17.4% 28 3,334.50 0.5% 38 57,467 0.5% 39 2,140.67 0.4% 36 16.12 25 $ 8.25 16 0.64 26 6.60 34 SR-520 Park & Ride 217Corridor 52,169Group0.4% 39 6 377,806 0.3% 39 $ 85,375.66 0.4% 40 $ 268,616.66 0.3% 44 III-15431.8% 8 1,942.25 0.3% 44 30,906 0.3% 45 1,258.00 0.3% 43 26.86 6 $ 8.69 12 0.65 23 12.22 20 Transit Center 243 51,347 0.4% 40 379,960 0.3% 37 $ 107,453.03 0.5% 36 $ 302,279.96 0.4% 43 35.5% 7 2,235.35 0.3% 42 44,327 0.4% 42 1,181.48 0.2% 44 22.97 11 $ 6.82 33 0.53 40 8.57 29 I-5 Montlake Blvd Ridership by Mobility Management Area (MMA) II-28

Bellevue Way Microsoft 210 45,556 0.3% 41 407,155 0.3% 36 $ 98,214.27 0.5% 38 $ 572,814.53 0.7% 33 17.1% 30 4,285.46 0.6% 33 82,004 0.7% 32 2,136.56 0.4% 37 10.63 41 $ 6.99 29 0.50 41 4.97 38 at SR-520 Corp. Campus Corridor 36,307Group0.3% 42 7 117,104 0.1% 44 $ 43,062.83 0.2% 43 $ 472,889.34 0.6% 38 III-1649.1% 43 5,049.00 0.7% 29 62,799 0.6% 37 4,237.25 0.9% 22 7.19 44 $ 7.53 22 0.84 5 3.69 42 Productivity and Cost Efficiency II-29 926 237 25,384 0.2% 43 229,092 0.2% 41 $ 45,843.40 0.2% 42 $ 241,957.78 0.3% 45 18.9% 25 1,667.26 0.2% 45 40,394 0.4% 44 736.89 0.1% 46 15.22 28 $ 5.99 40 0.44 44 5.67 36 Evergreen Point 247Corridor 15,151Group0.1% 44 8 97,837 0.1% 45 $ 19,566.88 0.1% 44 $ 329,196.98 0.4% 41 III-2105.9% 45 2,391.79 0.4% 41 50,445 0.5% 41 1,490.22 0.3% 41 6.33 45 $ 6.53 36 0.62 28 1.94 44 98th Ave NEKing County Metro Network Productivity II-30 Freeway Station NE 24th St 219 NE 24th St 13,217 0.1% 45 45,819 0.0% 46 $ 18,652.37 0.1% 45 $ 392,149.67 0.5% 40 4.8% 46 3,219.22 0.5% 40 56,931 0.5% 40 2,148.90 0.4% 35 4.11 46 $ 6.89 32 0.67 20 0.80 45 & NE 23rd St Ave 100th Summary of PerformanceSR-520 Measures Overlake II-32 280Corridor 11,381Group0.1% 46 9 132,379 0.1% 43 $ 11,029.08 0.1% 46 $ 172,048.43 0.2% 46 III-2206.4% 44 1,164.54 0.2% 46 29,569 0.3% 46 821.27 0.2% 45 9.77 42 $ 5.82 42 0.71 15 4.48 40 Park & Ride Total 14,165,358 127,970,134 20,324,565 84,432,722 — 681,880 11,202,679 492,588 —— — — NE 20th St AverageCorridor307,943 Group 10 2,781,959 441,838 1,835,494 III-28422.5% 14,823 243,537 10,708 18.44 7.50 0.65 13.94 Downtown Northup Way Median 107,710 899,832 169,944 927,168 20.2% 6,227 129,674 4,081 17.30 7.50 0.65 11.36 Seattle Surface Corridor Group 11 III-302 Seattle NE 12th St Center Bel Red Rd Westlake Crossroads Corridor Group 12 III-320 Center Convention Shopping Center NE 8th St NE 8th St

Pike Place Place Station

164th Ave 164th

140th Ave 140th 148th Ave 148th Market Bellevue Ave 156th Corridor Group 13 III-330 Square Bellevue Downtown Seattle Transit Tunnel

TransitAve 116th Center Seattle Corridor Group 14 III-372

University

112th Ave 112th 108th Ave 108th Bellevue Bellevue Way Corridor Group 15 III-398

Lake Hills C o n n e c Corridor Group 16 III-408 to r Wilburton Corridor Group 17 III-418 International Park & Ride District Station Richards Rd King Street Section IV: Appendices IV-451 Station Bellevue Transit Network I-90 Glossary IV-452 South Bellevue Eastgate

Park & Ride Bellevue Way Park & Ride Bellevue Ave 161th Selected King County Metro Maps IV-456 I-90 at Pl 142nd College Rainier Ave S Mercer Island Central Eastside All-Day Transit Service, Fall 2011 IV-456 Park & Ride Eastgate Way Eastgate RapidRide B Line IV-457 Freeway Station SE 36th St FactoriaBlvd Bellevue School District Supplemental Routes IV-458

I-5 Factoria Square Spring 2011 Performance Highlights IV-468 Mall S. Sammamish Acknowledgements Park & Ride IV-472 SW Alaskan St Newport Way Newport Way

& California Ave SW C

o Ave 150th a l C r e

e

k

P k wy

Newport Hills Lakemont Blvd

2 Park & Ride CoalCreek Pkwy

F o re s t D r SE I-90 Issaquah Highlands Lakemont Blvd Park & Ride Newcastle Golf C lub R d Issaquah Transit Center

Fauntleroy Fery Terminal Newport Way

I-405 & Sunset Way

Renton Municipal Airport Renton Transit Center

Tukwila Park & Ride

Burien I-5 Transit Center SR-518 South Renton I-405 Park and Ride

Sea-Tac Airport Sea-Tac Airport Continues to Kent, Auburn City of Bellevue Transit Master Plan

Routes Quick Reference organized numerically

RapidRide B Line III-38 Route 243 III-116 Route 111 III-304 Route 245 III-410 Route 114 III-312 Route 246 III-96 Route 167 III-156 Route 247 III-400 Route 210 III-222 Route 249 III-58 Route 211 III-230 Route 250 III-166 Route 212 III-238 Route 253 III-66 Route 215 III-246 Route 255 III-174 Route 216 III-254 Route 256 III-182 Route 217 III-262 Route 261 III-190 Route 218 III-270 Route 265 III-198 Route 219 III-420 Route 266 III-202 Route 221 III-76 Route 271 III-124 Route 222 III-86 Route 272 III-134 Route 225 III-286 Route 280 III-430 Route 226 III-428 Route 342 III-322 Route 229 III-294 Route 532 III-358 Route 230 III-332 Route 535 III-366 Route 232 III-40 Route 550 III-212 Route 233 III-48 Route 554 III-278 Route 234 III-340 Route 555 III-142 Route 235 III-348 Route 556 III-148 Route 237 III-350 Route 560 III-382 Route 240 III-374 Route 566 III-390 Route 241 III-94 Route 925 III-438 Route 242 III-106 Route 926 III-442

3 I-4 City of Bellevue Transit Master Plan

Section I Document Guide Overview of Contents, Organization, Methods, and Sources

I-5 Document Guide Introduction

Bellevue Transit Network Profile

This document provides a comprehensive examination of the transit system operating in Bellevue, Washington as of April 2012. It is intended to support the city’s current efforts to update its 2003 Transit Plan; the resulting Bellevue Transit Master Plan will provide guidance related to the service, funding, and policy actions needed to meet Bellevue’s transit needs through 2030.

Compiled between fall 2011 and spring 2012, the timing of this document provided the unique opportunity to examine transit in Bellevue at a moment of substantial network restructuring. Between the introduction of the RapidRide B Line service, King County Metro’s adoption of a new Strategic Plan and accompanying Service Guidelines, and the many route additions, deletions, and revisions implemented in October 2011 as a result of these, Bellevue’s transit network is notably different today than it was one year ago. Additional service revisions were implemented in February and are presently being planned for June and September 2012, and while these restructuring periods will have less dramatic impacts on Bellevue residents and commuters than the October 2011 restructuring did, the anticipated changes are noteworthy nonetheless.

As such, this document presents Bellevue’s transit network simultaneously at three time scales—as it operates today, how this came to be as a result of Metro’s most recent service revisions, and what further changes might be anticipated this year. The data presented is generally focused on Fall 2010—the most recent fall quarter of service with data available at the time of writing—though 2009 data is used for service level assessments, consistent with how Metro conducted the analyses in planning the October 2011 service revision. Maps typically depict Fall 2011 routing unless otherwise noted.

The network examined herein is comprised of fifty-two routes, forty of which are in operation today. Forty-two of the routes are designated as King County Metro service; eight are designated as Sound Transit service (six of which are operated by Metro, two by Community Transit). Data presented for each route includes the type and family of service, hours and frequency of operation, destinations served, ridership statistics, productivity and efficiency measures, and performance trends in recent years. Where applicable, route service level assessment is also provided in accordance with Metro’s current Service Guidelines. All data presented on the following pages is the result of extensive data collection efforts by the respective transit agencies and analysis by Metro, Sound Transit, and staff in the City of Bellevue Transportation Department.

What is Bellevue’s Transit Master Plan?

The Bellevue Master Transit Plan is the city’s primary document concerning bus service in and around the city. While the city doesn’t operate its own transit system, it can leverage additional transit investments to/from Bellevue with supportive land uses that maximize existing transit facility investments. Additionally, efforts to improve the average speed of buses in Bellevue will result in improved provision of cost-efficient and effective bus transit service and potential for increased ridership.

The Transit Master Plan is a tool to better align with King County Metro’s focus on creating a more productive transit system in accordance with its new Strategic Plan for Public Transportation and associated Service Guidelines, which have a significant influence on King County’s transit resource allocation decisions. The Transit Master Plan will develop short- and long-term policies, programs, and projects that foster a high-quality transit system that is easier, more effective, and more enjoyable for residents, employees, and visitors in Bellevue. Specifically, the plan will recommend improvements to create a transit system that is fast, reliable, safe, comfortable, and accessible for all users.

The Bellevue Transit Master Plan will address many critical issues, including:

—Identifying the city’s most important transit corridors that carry high ridership today, as well as potential new ridership markets that will emerge as Bellevue grows in jobs and new residents; —Integrating transit capital facilities and services with walking and biking infrastructure, and using transit to make great places; —Enhancing bus transit performance through roadway investments such as traffic signal priority; and —Coordinating with Metro and Sound Transit to create a seamless, fully integrated, and user friendly network of transit services.

I-6 City of Bellevue Transit Master Plan 1

King County Metro Service Guidelines

This analysis is consistent with Metro’s Service Guidelines, adopted in July 2011 in conjunction with the agency’s Strategic Plan for Public Transportation 2011-2021. The information contained herein is therefore immediately useful for evaluating Metro’s existing services and for serving as the basis for recommending adjustments that will maintain a high degree of mobility in Bellevue, even as service reductions are contemplated by transit agencies due to budget shortfalls.

By using the Service Guidelines and related performance measures, Metro strives to provide an all-day and peak-hour network that supports regional growth plans, responds to existing ridership demand, provides productive and efficient service, ensures social equity, and provides geographic value ADOPTED JULY 2011 through a network of connections between major urban and activity centers.

The Guidelines establish three distinct analytical processes for assessing route performance: the first addresses route productivity by considering the measures rides per platform hour and passenger miles per platform mile, the second addresses service quality by examining passenger loads and schedule reliability, and the third assesses the level of service provided by individual routes according to the type of service they provide—all-day or peak-only. In this document, the first two analyses—productivity and service quality—are presented at the network level in the Network Summary section. The third analysis—all-day and peak-only level of service—is provided as part of the route profiles presented for every Bellevue-serving route, as applicable.

The analysis process for all-day routes follows three distinct steps to determine the appropriate level of service for each route. The process begins by examining three performance categories—land use, social equity, Metro Guidelines for Service Adjustment and geographic value—and their respective performance measures, including household and job density, the percentage of a corridor’s population that Guideline Measures is classified as low-income or minority, and whether the corridor provides Rides per platform hour Productivity the primary connection between designated centers. Points are awarded Passenger miles per platform mile based on an established scale, with the total providing the initial suggested Passenger Loads Load factor level of service for peak, off-peak, and night-time hours. The second stage of On-time performance the assessment examines the load, cost recovery, and demand for late-night Schedule Reliability Headway adherence service at the suggested level of service. Adjustments to the initial suggested Lateness Current service relative to All-Day and levels of service are assigned based on the figures obtained in this step, All-Day and Peak Networks Peak Networks thereby providing the final suggested service levels. The existing and final levels of service are then compared to determine whether corridors are King County Metro uses the above guidelines when adding currently over- or under-served. or reducing service and in the ongoing development and management of transit service. The complete Service Guidelines (2011) are available online at... It is important to emphasize that Metro’s service level assessment process is corridor-based, not route-based, and that only those corridors categorized http://www.bellevuewa.gov/pdf/Transportation/King_County_ Metro_-_Service_Guidelines_%28July_2011%29.pdf as serving an all-day need are assessed in the way described above. Peak-only routes, which comprise more than half of the routes operating in Bellevue, are assessed by only two measures: whether they are at least 20 percent faster and if they serve at least 90 percent as much ridership compared with their all-day alternatives. This alternative-based performance assessment is presented for all Metro peak-only routes contained in this document.

I-7 Document Guide Route Profiles Layout Organization of Information Presented

The following structure is presented for each route throughout the document. Except in special circumstances, such as for routes newly introduced in October 2011 or all-day routes comprised of multiple Metro-defined corridors, each route profile has an eight-page spread following a consistent template.

City of Bellevue orridor roup downtown Bellevue - overlake - redmond C G 1 | I-405 Transit Master Plan Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Park & Ride Woodinville Route 249 Park & Ride All-Day Route Revised Fall 2011 Weekday Saturday Sunday Annual Total Overlake to Bellevue via Sammamish Viewpoint, Northup Way Hours of Service Corridor 53L Brickyard Road Local Service Metro Service Family Park & Ride N. Jackson Park Daily Trips 41 26 Park & Ride Community Service Bellevue Service Category Time of Day AM MD PM EV X AM MD PM EV X AM MD PM EV X MajorThis Route Stops Serves Served NearbyNearby Destinations Destinations Include Served TransferTransfer Opportunities Opportunities With With Headway (min) 30 60 30 — — — 60 — — — Kingsgate Percent On-Time Overlake Transit Center ParkOverlake & Ride Employment Area, Microsoft BB 221 221 225 232 244 245 249 250 265 268 269 982 Corp. CampusTotem Lake Transit Center 542 545 566 Revenue Hours 29.22 14.25 8,119 Overlake Park & Ride Overlake Village, Overlake Shopping Center BB 242 249 250 269 Northgate Mall Platform Hours 42.26 20.93 11,754 Revenue Miles 471.43 274.77 133,273

I-5 Platform Miles 510.98 291.54 144,037 South Kirkland Park & Ride South Kirkland neighborhoods 234234 235235 249 255 981 986 540 Route Overview & Service Statistics SR-202 Passenger Miles 1,998.20 838.50 549,590 Revenue Hr/Platform Hr 0.69 0.68 0.69 Bellevue Transit Center Downtown Bellevue, Bellvue City Hall, BB 226 232 234 235 237 240 241 243 246 249 271 Revenue Mi/Platform Mi 0.92 0.94 0.93 Meydenbauer Center NE 90th St SR-908 Redmond 280280 342 885 886 532 535 550 555 560 566 Passenger Mi/Platform Mi 3.91 0.94 10.82 Kirkland Transit Center

Transit Center

148th Ave 148th

132th Ave 132th Ave 140th South Bellevue Park & Ride Enatai and Beaux Arts Village neighborhoods 211Bear211 Creek241241 249 981 983 550 555 556 560 Park & Ride Boardings (per day) 549.39 203.42 149,425 SR-520 The first two route profile pages present Houghton Max Load 14.68 6.73 N/A

University of Park & Ride Washington Average Load 8.41 5.50 11.67

I-405 Boardings/Trip 13.40 7.82 12.77

UW Med. Center basic route information including Boardings/Revenue Hour 18.80 14.28 18.41

Northup Way NE 40th St 134th Ave 134th SR-520 South Kirkland Overlake Boardings/Revenue Mile 1.17 0.74 10.25 Park & Ride Transit Center

I-5 Montlake Blvd at SR-520 Bellevue Way Microsoft Boardings/Platform Hour 13.00 9.72 12.71 Corp. Campus a description, route map, service Evergreen Point Overlake Note: Annual totals are for 2010. All other figures are from Fall 2010 APC data. Park & Ride Freeway Station NE 24th St NE 24th St 100th Ave 100th SR-520

NE 20th St Northup Way Cost/Revenue Hour $168.27 Farebox Revenue $157,510 characteristics, destinations and transit Seattle NE 12th St Center Bel Red Rd Westlake Crossroads Cost/Platform Hour $116.22 Operating Costs $1,366,141 Center Convention Shopping Center NE 8th St NE 8th St

Pike Place

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station Ave 156th Market Bellevue Square Bellevue Cost/Revenue Mile $10.25 Fare Recovery Ratio 11.5% Downtown Seattle Transit Tunnel

TransitAve 116th Center Seattle

University Cost/Platform Mile $9.48 facilities served, connections to other

108th Ave 108th Bellevue Bellevue Way 112th Ave 112th

Lake Hills C o Cost/Boarding $9.14 nn e c to r Wilburton International Park & Ride District Station Richards Rd King Street transit services, and route operating Station Bellevue Transit Network I-90 South Bellevue

BellevuePark Way & Ride Bellevue Ave 161th College I-90 at Eastgate Pl 142nd Downtown Bellevue - Overlake - Redmond B 232 233 249 253 Rainier Ave S Mercer Island 1 Park & Ride Park & Ride Eastgate Way statistics and performance measures.

221 SE 36th St Eastgate Eastgate - Overlake - Redmond 2 FactoriaBlvd I-5 Freeway Station

Factoria Square Mall S. Sammamish Downtown Bellevue - Factoria - Eastgate 3 222 241 246 Park & Ride Route 249 is an all-day route that connects the Sammamish Viewpoint neighborhood to the Overlake and Bellevue Transit Centers via Newport Way Newport Way

C

o Ave 150th Northup Way (NE 20th St) and the northern end of the Bel-Red industrial area. As part of the Fall 2011 service change, the route has al C r e

e

k

242 P been amended in Overlake to serve an area of high density on 148th Ave NE, to serve Downtown Bellevue via Bellevue Way, and to reach North Seattle - Bellevue - Overlake - Redmond 4 k wy Newport Hills Lakemont Blvd its terminus at the South Bellevue Park & Ride via Enatai and Beaux Arts Village. The route also now serves the South Kirkland Park & North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 Park & Ride CoalCreek Pkwy Ride at all times while traveling in both directions—it previously deviated to this stop only while en route to Overlake during the AM F o re s t D r SE peak and while en route to Bellevue during the PM peak. North Seattle - Bellevue - Renton - South King 167 I-90 6 Issaquah Highlands Lakemont Blvd Park & Ride Newcastle Golf C lub R d Though Route 249 has a notably low cost per revenue hour, it is also one of the lower-performing routes in the Bellevue network. Still, Issaquah Downtown Seattle - Bellevue - Northern Eastside 7 250 255 256 261 266 Transit Center the frequency of its service has been increased as part of the Fall 2011 service change.

Downtown Seattle - Mercer Island - Downtown Bellevue 8 550 Fauntleroy Fery Terminal Map depicts Fall 2011 routing Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 I-405 52 53 Downtown Seattle - Eastgate - Overlake - Redmond 10 212 225 229

Downtown Seattle - Eastgate - Southeast King 11 111 114

North King - Downtown Bellevue - Renton 12 342

Renton Municipal Airport North King - Kirkland - Downtown Bellevue 230 234 235 237 532 535 13 Renton Transit Center 240 560 566 Downtown Bellevue - Renton - South King 14 Tukwila Park & Ride Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien 1I-5 2 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 I-405 Park and Ride

Sea-Tac Airport City of Bellevue Local & Regional Circulators 17 219 226 280 926 Corridor Group 1 | downtown Bellevue - overlake - redmond Transit Master Plan Route 249 Historical & Relative Route Performance

$90 Avg: 29.6 Most Cost Efficient & Most Productive 926 Historic & Comparative

560 554 550 $140 565 566 535 564 555 234 221 233 532 222 556 240 253 249 Performance Measures 246 245 271 230 219 $190 261 280 255 Avg: $211 Average Daily Ridership Average 217 272 247 342 256 $240 242 250 232 225 167 243 210 211 216 Page three presents a series of historic 229 114 111 $290

266 performance charts—annual ridership and 215 237 212 $340 Route #: 1 productivity—and a table summarizing

st Co Efficiency st (Co per vehicle revenue ur ) ho Cost per Ride: Smaller icon = lower cost Average: $8.54 $390

King County Metro notable trends in each. Page four provides

Sound Transit Data from Fall 2010 $440 218

Productivity (Passengers/Platform Hour) (Passengers/Platform Productivity a chart comparing the productivity and 0 10 20 30 40 50 60 70 80 90 100 Service Notes: Fall 2001: 33/26/0 daily trips Productivity (Passengers per vehicle revenue hour) Spring 2008: 41/26/0 daily trips cost efficiency of each route to all other Nine-Year Summary routes in the Bellevue transit network. Average Daily Ridership Productivity

Most Recent 550 2009.3 Most Recent 13.8 2009.3 Maximum 570 2008.3 Maximum 14.3 2008.3 Route 249 began service in Fall 1989 with strong performance; it attracted an average of 340 daily rides and served 12.39 rides per Minimum 240 2001.3, 2002.1 Minimum 5.8 2001.3 platform hour that quarter. By Spring 1992, average daily ridership increased to 570—a height it would not reach again until Fall 2008. Though daily ridership declined somewhat in Spring 2009, it largely recovered by Fall 2009 and has remained at approximately 550 rides Average 359.4 Average 9.5 daily since. Weekday productivity exceeded 20 rides per platform hour in Spring 1992, and the route has yet to achieve such levels of % Change from % Change from productivity again. The service revision enacted in Fall 2001, which increased the number of daily trips operated from 26 and 14 on -3.5% -3.5% Previous Year Previous Year weekdays and Saturdays, respectively, to 33 and 26, resulted in an immediate decrease in ridership and productivity. It took nearly seven % Change from % Change from years for Route 249’s productivity to return to Spring 2001 levels preceding the service change. -3.5% -3.5% Nine-Year Max Nine-Year Max

All above figures refer to weekday ridership 3III-60 4III-61

I-8 City of Bellevue Transit Master Plan

I-405 Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Woodinville Park & Ride Park & Ride

Brickyard Road City of Bellevue Corridor Group 1 | downtown Bellevue - overlake - redmond Park & RideTransit Master Plan N. Jackson Park Route 249 Park & Ride Bus Boarding & Alighting Activity: Inbound City of Bus Boarding & Alighting Activity: Outbound City of Boarding & Alighting Activity | Inbound Bellevue Boarding & Alighting Activity | Outbound Bellevue Route: 249 GIS Services Route: 249 GIS Services

Swan Swan Full Route Full Route Lake Lake

Yarrow 116TH AVENUE NE

116TH AVENUE NE

Yarrow LAKE WASHINGTON BLVD NE 108TH AVENUE NE LAKE WASHINGTON BLVD NE 108TH AVENUE NE Bay Bay

132ND AVENUE NE

132ND AVENUE NE

140TH AVENUE NE

140TH AVENUE NE 148TH AVENUE NE Kingsgate 148TH AVENUE NE

Fairweather Fairweather NE 40TH S.KIRKLAND NE 40TH ST S.KIRKLAND ST Park & Ride Bay Bay P&R P&R Cozy Cozy Cove Cove

NE NORTHUP W NE NORTHUP W

116TH AV NE 116TH AV NE NE 30TH ST NE 30TH ST Stop-Level Boarding & Alighting Activity AY AY

134TH AVENUE NE 134TH AVENUE NE OVERLAKE Totem Lake OVERLAKE BELLEVUE-REDMOND ROAD BELLEVUE-REDMOND ROAD P&R NE 24TH STREET P&R NE 24TH STREET NE NE 24TH STREET 24TH STREET NE NE 24TH 24TH STREET STREET Transit Center

NE 20TH STREET

NE 20TH STREET AV NE

AV NE

NORTHUP NORTHUP NE

NE NE ROAD NE ROAD WAY

104TH AVENUE NE (BELLEVUE WAY) WAY Clyde 100TH AVENUE NE 112TH AVENUE NE

108TH AVENUE NE AV 104TH AVENUE NE (BELLEVUE WAY) Clyde 100TH AVENUE NE 112TH AVENUE NE

108TH AVENUE NE AV Loch Loch

120TH

120TH 92ND AVENUE NE NE 14 ST BELLEVUE-REDMOND 92ND AVENUE NE NE 14 ST Off: 61 BELLEVUE-REDMOND 130TH AV NE PKWY 130TH AV NE PKWY NE 12TH ST

NE 12TH ST 124TH AV NE

124TH AV NE

173RD Lake 173RD Lake

AVENUE NE NE 10TH ST Bellevue AVENUE NE NE 10TH ST Bellevue NE NE AVENUE NE AVENUE NE RD 10 RD 10 RED 132ND AV NE

RED 132ND AV NE PL NE 8TH ST PL NE 8TH ST

AVENUE NE OLD BEL AVENUE NE OLD BEL NE 8TH STREET LAKE WASHINGTON BLVD NE BELLEVUE NE 8TH STREET LAKE WASHINGTON BLVD NE On: 88 Pages five and six present average weekday Northgate Mall NE 8TH ST NE 8TH ST TRANSIT CENTER SAMMAMISH

SAMMAMISH NE NE BELLEVUE

110TH AV NE

106TH AV NE

110TH AV NE 106TH AV NE Off: 70 NE 4TH ST NE 4TH ST TRANSIT

148TH 148TH CENTER W LAKE W LAKE NE 2ND ST NE 2ND ST

120TH AV NE

120TH AV NE Meydenbauer AVENUE

Meydenbauer 164TH

AVENUE 164TH

Northgate 156TH MAIN STREET 156TH MAIN STREET Bay MAIN STREET Bay MAIN STREET

114TH AV SE

114TH AV SE boarding and alighting activity for each stop

116TH 116TH

140TH AVENUE NE Transit Center 140TH AVENUE NE WILBURTON WILBURTON Larsen Larsen P&R Lake BLVD Lake P&R Lake BLVD Lake

BELLEVUE WAY BELLEVUE WAY L L a a

112TH AVE SE

112TH AVE SE k ST k SE 8TH ST HILLS ST e SE 8TH ST HILLS AV SE

e 108TH AVE SE AV SE 108TH AVE SE I am doing some research hoping to find a COTS product that does clip-zip-s= I am doing some research hoping to find a COTS product that does clip-zip-s= H Sammamish Hi Sammamish ills lls hip8TH for vector layers.C It sounds like ERDAS Apollo might do the trick. Is= SE hip8TH for vector layers.C It sounds like ERDAS Apollo might do the trick. Is= SE o on nn n this true? How much doese Apollo cost? What are some of the otherLAKE advanta= this true? How much doese Apollo cost? What are some of the otherLAKE advanta= c c t t a bus makes in Bellevue. These provide an ges of Apollo? o ges of Apollo? o r Lake I-5 r Lake

164TH

164TH

SE We currently are a ESRI centric shop, but currently use an Autodesk Mapguid=SE We currently are a ESRI centric shop, but currently use an Autodesk Mapguid= Washington e solution as our internal map browser. We hope to learn moreSE about 16TH ST your p= Washington e solution as our internal map browser. We hope to learn moreSE about 16TH ST your p=

104TH AV SE

104TH AV SE roduct. 145TH PL SE roduct. 145TH PL SE

BELLEVUE Phantom BELLEVUE Phantom

AVENUE AVENUE Lake Lake 118TH AV SE

118TH AV SE

123RD AV SE D SE 22ND ST 123RD AV SE D SE 22ND ST indication of the origins and destinations

168TH AV SE

168TH AV SE

ROA WAY ROA WAY SE 24TH ST SE 24TH ST ROAD

ROAD PY S. BELLEVUE PY KAMBER S. BELLEVUE KAMBER P&R SE 26 SE 26 SE SE P&R SE SE

156TH 156TH SR-202 ST ST AV AV

RICHARDS RICHARDS

128TH AV SE 128TH AV SE EASTGATE EASTGATE 161ST 161ST common to riders of the route, as well as help P&R P&R

SE WAY SE WAY

EASTGATE EASTGATE SAMMAMISH SAMMAMISH

SE 36TH ST SE 34TH ST SE 36TH ST SE 34TH ST W LAKE W LAKE to determine which high-traffic stops may

NEWPORT NEWPORT

SE SE FACTORIA BLVD SE WAY SE FACTORIA BLVD SE WAY SOMERSET SE SOMERSET

150TH AV SE SE 150TH AV SE SE

AV AV

124TH AV SE NEWPORT 124TH AV SE NEWPORT

SE SE Legend COAL CREEK 152ND Legend COAL CREEK 152ND SE 46 SE 46 BLVD BLVD benefit from investments in stop amenities Lake Lake SE PARKWAY SE PARKWAY

148TH AV DR SE 148TH AV Boardings SE SE 46TH WAY Boardings DR SE SE SE 46TH WAY NE 90th St Washington DRIVE Washington DRIVE

(Ons) WAY (Ons) WAY

150TH AV SE 150TH AV SE

AV NEWPORT NEWPORT AV

164TH AV SE Bus Alightings Bus Alightings 164TH AV SE HILLS P&R HILLS P&R Route VILLAGE Route SOMERSET VILLAGE (Offs) (Offs) SOMERSET SR-908

LK such as shelters. SE LK SE PARK SEDR PARK SEDR WASH Redmond 1 or Less HIGHLAND 1 or Less WASH HIGHLAND BLVD BLVD

119TH

119TH BLVD

2 - 24 PKWY SE 2 - 24 BLVD PKWY SE FOREST FOREST SE 60TH 60TH Transit Center SE 25 - 99 160TH AVE SE 25 - 99 160TH AVE SE ST Kirkland LAKEMONT ST LAKEMONT SE 60TH ST SE 60TH ST 100 or More 129TH DRIVE 100 or More 129TH DRIVE CREEK SE 62ND PL CREEK SE SE SE 62ND PL

63RD COUGAR SE 63RD COUGAR SE LSEPL ST

LSEPL Transit CenterST

148th Ave 148th 140th Ave 140th 66 66 Ave 132th 123RD AV SE

123RD AV SE

112TH AV SE SE LAKEMONT BLVD SE 112TH AV SE SE LAKEMONT BLVD SE 116TH AV SE SE WAY 116TH AV SE SE WAY SE67 MT SE67 MT

AV AV

128 NEWCASTLE GOLF CLUB RD 128 NEWCASTLE GOLF CLUB RD 4,800 NEWCASTLE WAY COAL 4,800 NEWCASTLE WAY COAL Bear Creek The City166TH WYof SE Bellevue does not guarantee that the information on The City166TH WYof SE Bellevue does not guarantee that the information on Feet this map is accurate or complete. This data is provided on an "as Feet this map is accurate or complete. This data is provided on an "as Park & Ride is" basis and disclaims all warranties. is" basis and disclaims all warranties. Source: City of Bellevue Coordinate System: State Plane, Washington North Zone, Source: City of Bellevue Coordinate System: State Plane, Washington North Zone, Lake Lake LK WASH BLVD SE LK WASH BLVD SE Boren NAD83 NSRS2007 (Bellevue) Boren NAD83 NSRS2007 (Bellevue)

TH AVE SE

TH AVE SE

116 Map depicts Fall 2010 routing and data Map depicts Fall 2010 routing and data 116 Plot Date: 9/7/2011 File Name: V:\tr\arcgis\planning\Transit\TransitPlan2011\transitRidershipDDAtlas_inbound_8x11.mxd IT Department Plot Date: 9/7/2011 File Name: V:\tr\arcgis\planning\Transit\TransitPlan2011\transitRidershipDDAtlas_outbound_8x11.mxd IT Department SR-520

110TH PL SE 110TH PL SE 56 Houghton57

University of Park & Ride Washington

I-405 Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Woodinville I-405 5 Park & Ride Park & Ride 6 UW Med. Center

Brickyard Road City of Bellevue Corridor Group 1 | downtown Bellevue - overlake - redmond Park & Ride Northup Way NE 40th St N. Jackson Park Transit Master Plan Ave 134th Park & Ride Performance Evaluation SR-520 South Kirkland Overlake Park & Ride Transit Center

Route 249 I-5 Montlake Blvd 271 Kingsgate Bellevue Way & Service RevisionsMicrosoft Park & Ride Metro All-Day Route Service Level Assessment at SR-520 Recent & Future Service Revisions Corp. Campus Totem Lake Corridor 53L - Overlake to Bellevue via Sammamish Viewpoint, Northup Way October 2011 Transit Center Evergreen Point Overlake Step 1 Step 2 Northgate Mall Route 249 was significantly altered by the Fall 2011 service revision. The route now serves the new overcrossing of Park & Ride NE 24th St Northgate FreewaySR-520 at NE Station 31st/36th Streets and 148th Avenue NE north of NE 24th Street, NE 40th Street between Bel-Red Road NE 24th St Land Use - Productivity Transit CenterLoad Factor Ave 100th The seventh page of each route provides a Corridor Length Total HHs HH/Corridor Mi Points Passenger Loads at Frequency Improvements and West Lake Sammamish Parkway NE, Bellevue Way NE instead of 116th Avenue NE between south Kirkland and SR-520

I-5 11.45 6,369 556 0 Suggested Service Level Based on Loads the Bellevue Transit Center, and it has been extended to the South Bellevue Park & Ride via Main Street, Enatai, and Total Jobs Jobs/Corridor Mi Points Peak Off-Peak Peak Off-Peak Beaux Arts. The South Kirkland Park & Ride is now served by all trips, seven days a week. Midday trip frequency has NE 20th St Northup Way SR-202 0.49 0.5 0 0 performance-based service level assessment 29,785 2,602 0 been increased to every 30 minutes, and Sunday service was added. To accommodate these extensive changes, 11,000 annual platform hours were added—nearly double the existing service—bringing the total to 22,100 hours annually. Cost Recovery Social Equity - Demographics Seattle Cost Recovery at Frequency Improvements NE 90th St consistent with Metro’s Service Guidelines. All Inbound Ons in % Boarding in NE 12th St All Inbound Ons Points Suggested Service Level Based on Loads February 2012 SR-908 Center Minority Tracts Minority Tracts Redmond Bel Red Rd Peak Off-Peak Night Peak Off-Peak Night Kirkland Transit Center Crossroads

Westlake240 74 31% 0 TransitIn response Center to several customer complaints about the volume of transit coaches on 112th Ave SE, a small residential

148th Ave 148th 132th Ave 132th 24% 10% N/A 0 0 N/A Ave 140th The page takes oneShopping Centerof two forms depending Center All Inbound Ons in Convention% Boardings in street near the South Bellevue Park & Ride, the routing of Route 249 willBear be Creekrevised in one direction effective with the Points Park & Ride NE 8th St NE 8th St

Pike Place Low-Income Tracts Low-Income Tracts February service change. This will reduce the volume of buses on 112th Ave SE by half while retaining the use of that

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station Ave 156th Additional Night Service SR-520 Market 0 0% 0 street approaching the Park & Ride, which allows for the use of theBellevue signal at Bellevue Way to safely turn north onto Bel- Primary Corridor Has Add What levue Way. This revisedHoughton northbound-only routing from the South Bellevue Park & Ride toward Bellevue Transit Center on whether the route provides all-day or Cost Recovery Bellevue Connection Between 15 Min. Peak Frequency Night Park & Ride Square Downtown Seattle Transit Tunnel Basis (8%/16%)University of Washington should have no noticeable impact on travel time. Geographic Value - Primary Connections Urban Centers Service Service? TransitAve 116th Center Activity Center 1 Activity Center 2 Activity Connection Points 0 N/A 0 0 Seattle I-405 peak-only service—the graphic on the left Overlake Sammamish Ye s 5 University UW Med. Center October 2011 Revisions Step 2 Service Level Adjustments

Urban Center 1 Urban Center 2 Urban Connection Points Bellevue Way

108th Ave 108th 112th Ave 112th Northup Way NE 40th St

Peak Off-Peak Night Ave 134th Overlake — No 0 South Kirkland SR-520 Overlake is the format for the former. All-day routes 0 0 0 Park & Ride Transit Center Lake Hills C

I-5 Montlake Blvd Bellevue Way o Microsoft nn Point Sub-Totals at SR-520 Corp. Campus e c Land Use Social Equity Geo. Value Step 1 Total t Result Evergreen Point Overlake o serving multiple Metro-defined corridors have Park & Ride r 0 0 5 5 Freeway Station NE 24th St NE 24th St 100th Ave 100th SR-520 Wilburton Final Suggested Service Levels NE 20th St Northup Way Park & Ride InternationalStep 1 Suggested Service Levels an additional page for each corridor evaluated. Peak Off-Peak Night Resulting Service Family Richards Rd Peak Off-Peak Night Seattle NE 12th St Center 60 60 0 Hourly Bel Red Rd District Station Crossroads Westlake 60 60 0 Center Convention Shopping Center King Street NE 8th St NE 8th St

Pike Place

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station Ave 156th Station Market Bellevue February 2012 Revisions The final page of each route profile is reserved Analysis based on 2009 data Square Bellevue Downtown Seattle Transit Tunnel

TransitAve 116th Center 104th Ave SE Seattle Bellevue Way Bellevue Transit Network University I-90

Bellevue Bellevue Way South Bellevue 108th Ave 108th 112th Ave 112th Park & Ride Lake Hills C o for information about recent, future, and nn e c

to r Ave 161th Wilburton Bellevue Based on the standards of King County Metro’s service Peak Off-Peak Night Park & Ride International I-405 College Richards Rd DistrictI-90Existing Station Level at of Service 30 > 60 No Service Pl 142nd level assessment, Corridor 53L is overserved during peak King Street potential service revisions. For routes that 112th Ave SE 113th Ave SE Eastgate Station hours by two service levels. To improve efficiency, peak ser- Suggested Level of Service > 60 > 60 No Service 106th Ave SE Downtown Bellevue - Overlake - Redmond B 232 233 249 253 Bellevue Transit Network Rainier Ave S I-90 Mercer Island

vice should be reduced from headways of 30 minutes to Recommended Levels of Adjustment -2 0 0 South Bellevue Park & Ride 1 Ave 161th Park &Park Ride & Ride Bellevue Bellevue Way I-90 College Eastgate Way headways of greater than 60 minutes. I-90 at Eastgate Pl 142nd have not recently been modified and have Downtown Bellevue - Overlake - Redmond 1 B 232 233 249 253 Rainier Ave S Mercer Island Park & Ride Park & Ride Eastgate Way

221 SE 36th St Eastgate 221 Eastgate - Overlake - Redmond 2 FactoriaBlvd no SErevisions 36th St Eastgate planned for 2012, this page is I-5 Freeway Station

Eastgate - Overlake - Redmond FactoriaBlvd 2 Factoria I-5 Square Mall S. Sammamish Freeway Station Downtown Bellevue - Factoria - Eastgate 3 222 241 246 Park & Ride Newport Way Newport Way intentionally left blank. Factoria C

o Ave 150th 58 a 59 l C r S. Sammamish e Square Mall e

k

242 P North Seattle - Bellevue - Overlake - Redmond 4 k Downtown Bellevue - Factoria - Eastgate 3 222 241 246 wy Park & Ride Newport Hills Lakemont Blvd North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 Park & Ride CoalCreek Pkwy Newport Way Newport Way F o re s t D r SE C

North Seattle - Bellevue - Renton - South King 167 I-90 o Ave 150th 6 Issaquah Highlands a Lakemont Blvd l C Park & Ride r e Newcastle Golf Clu b R e d Issaquah k

242 Downtown Seattle - Bellevue - Northern Eastside 250 255 256 261 266 Transit Center P North Seattle - Bellevue - Overlake - Redmond 7 7 8k 4 wy Downtown Seattle - Mercer Island - Downtown Bellevue 8 550 Lakemont Blvd Fauntleroy Newport Hills

Fery Terminal I-405 North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 Park & Ride CoalCreek Pkwy Downtown Seattle - Eastgate - Overlake - Redmond 212 225 229 F 10 o re s t D Downtown Seattle - Eastgate - Southeast King 11 111 114 r SE I-9 North Seattle - Bellevue - Renton - South King 6 167 I-90 North King - Downtown Bellevue - Renton 342 Issaquah Highlands 12 Lakemont Blvd

Renton Municipal Park & Ride Airport North King - Kirkland - Downtown Bellevue 13 230 234 235 237 532 535 Newcastle Golf C Renton lub R Transit Center d 240 560 566 Downtown Bellevue - Renton - South King 14 Tukwila Issaquah 250 255 256 266 Park & Ride Transit Center Downtown Seattle - Bellevue - Northern Eastside 7 261 Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien I-5 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 I-405 Park and Ride Downtown Seattle - Mercer Island - Downtown Bellevue 8 550 Local & Regional Circulators Sea-Tac Airport Fauntleroy 17 219 226 280 926 Fery Terminal Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 I-405

Downtown Seattle - Eastgate - Overlake - Redmond 10 212 225 229

Downtown Seattle - Eastgate - Southeast King 11 111 114

North King - Downtown Bellevue - Renton 12 342

Renton Municipal Airport North King - Kirkland - Downtown Bellevue 230 234 235 237 532 535 13 Renton Transit Center 240 560 566 Downtown Bellevue - Renton - South King 14 Tukwila Park & Ride Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien I-5 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 I-405 Park and Ride

Local & Regional Circulators 17 219 226 280 926 Sea-Tac Airport I-405 Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Woodinville Park & Ride Park & Ride

Brickyard Road Park & Ride N. Jackson Park Park & Ride

Kingsgate Park & Ride

Totem Lake Transit Center

Northgate Mall Northgate Transit Center

I-5

SR-202

Document Guide NE 90th St SR-908 Redmond Kirkland Transit Center

Transit Center

148th Ave 148th

140th Ave 140th 132th Ave 132th Bear Creek All-Day Route Service-Level Assessment Park & Ride according to Metro Service Guidelines SR-520 King County Metro defines all-day routes as those that operate throughout the day, provide connections between designated regional Houghton growth centers, manufacturing/industrial centers, and other areas of concentrated activity, and serve a variety of travel needs and trip University of Park & Ride purposes. The following is a cursory review of Metro’s two-step, point-based assessment processWashington for all-day service, as presented in this I-405 document. Interested readers are encouraged to consult Metro’s Service Guidelines for a moreShoreline thorough explanation of the process. Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Woodinville I-405 Park & Ride Park & Ride

Step 1: Set Service Levels UW Med. Center

Land Use - Productivity Brickyard Road City of Bellevue Corridor Group 1 | downtown Bellevue - overlake - redmond Park & Ride Northup Way NE 40th St N. Jackson Park Transit Master Plan Ave 134th Purpose: Support areas of higher employment and household Park & Ride SR-520 South Kirkland Overlake density. Park & Ride Transit Center

Route 249 I-5 Montlake Blvd 271 Measures: Kingsgate Bellevue Way Microsoft at SR-520 Park & Ride • Number of households within 1/4-mile of bus stops per Metro All-Day Route Service Level Assessment Recent & Future Service Revisions Corp. Campus corridor mile. Totem Lake Corridor 53L - Overlake to Bellevue via Sammamish Viewpoint, Northup Way October 2011 Transit Center • Number of jobs within 1/4-mile of stops per corridor mile. Evergreen Point Overlake Step 1 Step 2 Northgate Mall Route 249 was significantly altered by the Fall 2011 service revision. The route now serves the new overcrossing of Park & Ride NE 24th St Points are awarded based on a corridor’s performance Northgate FreewaySR-520 at NE Station 31st/36th Streets and 148th Avenue NE north of NE 24th Street, NE 40th Street between Bel-Red Road NE 24th St Land Use - Productivity Transit CenterLoad Factor Ave 100th Corridor Length Total HHs HH/Corridor Mi Points Passenger Loads at Frequency Improvements and West Lake Sammamish Parkway NE, Bellevue Way NE instead of 116th Avenue NE between south Kirkland and SR-520

relative to the best-performing corridor in Metro’s network. I-5 11.45 6,369 556 0 Suggested Service Level Based on Loads the Bellevue Transit Center, and it has been extended to the South Bellevue Park & Ride via Main Street, Enatai, and Total Jobs Jobs/Corridor Mi Points Peak Off-Peak Peak Off-Peak Beaux Arts. The South Kirkland Park & Ride is now served by all trips, seven days a week. Midday trip frequency has NE 20th St Northup Way SR-202 29,785 2,602 0 0.49 0.5 0 0 been increased to every 30 minutes, and Sunday service was added. To accommodate these extensive changes, 11,000 annual platform hours were added—nearly double the existing service—bringing the total to 22,100 hours annually. Cost Recovery Social Equity - Demographics Social Equity - Demographics Seattle Cost Recovery at Frequency Improvements NE 90th St All Inbound Ons in % Boarding in NE 12th St All Inbound Ons Points Suggested Service Level Based on Loads February 2012 SR-908 Purpose: Serve historically disadvantaged communities. Center Minority Tracts Minority Tracts Redmond Bel Red Rd Peak Off-Peak Night Peak Off-Peak Night Kirkland Transit Center Crossroads

Westlake240 74 31% 0 TransitIn response Center to several customer complaints about the volume of transit coaches on 112th Ave SE, a small residential

148th Ave 148th 132th Ave 132th 24% 10% N/A 0 0 N/A Ave 140th Shopping Center Measures: Center All Inbound Ons in Convention% Boardings in street near the South Bellevue Park & Ride, the routing of Route 249 willBear be Creekrevised in one direction effective with the Points Park & Ride NE 8th St NE 8th St

Pike Place Low-Income Tracts Low-Income Tracts February service change. This will reduce the volume of buses on 112th Ave SE by half while retaining the use of that

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station Ave 156th • Percentage of boardings along a corridor occurring in low- Additional Night Service SR-520 Market 0 0% 0 street approaching the Park & Ride, which allows for the use of theBellevue signal at Bellevue Way to safely turn north onto Bel- Primary Corridor Has Add What income census tracts Cost Recovery levue Way. This revisedHoughton northbound-only routing from the South Bellevue Park & Ride toward BellevueBellevue Transit Center Connection Between 15 Min. Peak Frequency Night Park & Ride Square Downtown Seattle Transit Tunnel Basis (8%/16%)University of Washington should have no noticeable impact on travel time. • Percentage of boardings along a corridor occurring in Geographic Value - Primary Connections Urban Centers Service Service? TransitAve 116th Center Activity Center 1 Activity Center 2 Activity Connection Points 0 N/A 0 0 minority census tracts Seattle I-405 Overlake Sammamish Ye s 5 University UW Med. Center October 2011 Revisions Step 2 Service Level Adjustments

Urban Center 1 Urban Center 2 Urban Connection Points Bellevue Way 108th Ave 108th Points are awarded on the basis of being either above or Ave 112th Northup Way NE 40th St

Peak Off-Peak Night Ave 134th Overlake — No 0 South Kirkland below the system-wide average. SR-520 Overlake 0 0 0 Park & Ride Transit Center Lake Hills C

I-5 Montlake Blvd Bellevue Way o Microsoft nn Point Sub-Totals at SR-520 Corp. Campus e c Land Use Social Equity Geo. Value Step 1 Total t Result Evergreen Point Overlake o Park & Ride r 0 0 5 5 Freeway Station NE 24th St NE 24th St Geographic Value - Primary Connections Ave 100th SR-520 Wilburton Final Suggested Service Levels NE 20th St Northup Way Park & Ride InternationalStep 1 Suggested Service Levels Peak Off-Peak Night Resulting Service Family Richards Rd Purpose: Provide appropriate service levels throughout King Peak Off-Peak Night Seattle NE 12th St Center 60 60 0 Hourly Bel Red Rd District Station Crossroads Westlake 60 60 0 Center Convention Shopping Center County. King Street NE 8th St NE 8th St

Pike Place

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station Ave 156th Station Market Bellevue February 2012 Revisions Analysis based on 2009 data Square Bellevue Downtown Seattle Transit Tunnel

TransitAve 116th Center 104th Ave SE Measures: Seattle Bellevue Way Bellevue Transit Network University I-90

Bellevue Bellevue Way South Bellevue 108th Ave 108th • Corridor’s primary connection is between regional Ave 112th Park & Ride Lake Hills C o nn e

c

to growth or manufacturing/industrial centers Ave 161th r Wilburton Bellevue Based on the standards of King County Metro’s service Peak Off-Peak Night Park & Ride • Corridor’s primary connection is between transit activity International I-405 College Richards Rd DistrictI-90 Station at Pl 142nd level assessment, Corridor 53L is overserved during peak Existing LevelKing Street of Service 30 > 60 No Service 112th Ave SE 113th Ave SE Eastgate Station centers hours by two service levels. To improve efficiency, peak ser- Suggested Level of Service > 60 > 60 No Service 106th Ave SE Downtown Bellevue - Overlake - Redmond B 232 233 249 253 Bellevue Transit Network Rainier Ave S I-90 Mercer Island

vice should be reduced from headways of 30 minutes to Recommended Levels of Adjustment -2 0 0 South Bellevue Park & Ride 1 Ave 161th Park &Park Ride & Ride Bellevue Bellevue Way I-90 Points are awarded if a corridor provides the specified College Eastgate Way headways of greater than 60 minutes. I-90 at Eastgate Pl 142nd connection. Downtown Bellevue - Overlake - Redmond 1 B 232 233 249 253 Rainier Ave S Mercer Island Park & Ride Park & Ride Eastgate Way

221 SE 36th St Eastgate 221 Eastgate - Overlake - Redmond 2 FactoriaBlvd SE 36th St Eastgate I-5 Freeway Station

Eastgate - Overlake - Redmond FactoriaBlvd 2 Factoria I-5 Square Mall S. Sammamish Freeway Station Downtown Bellevue - Factoria - Eastgate 3 222 241 246 Park & Ride Newport Way Newport Way Factoria C

o Ave 150th 58 a 59 l C r S. Sammamish e Square Mall e

k

242 P North Seattle - Bellevue - Overlake - Redmond 4 k Downtown Bellevue - Factoria - Eastgate 3 222 241 246 wy Park & Ride Step 2: Adjust Service Levels Newport Hills Lakemont Blvd North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 Park & Ride CoalCreek Pkwy Newport Way Newport Way F o re s t D r Load Factor Cost Recovery Service Span SE C

North Seattle - Bellevue - Renton - South King 167 I-90 o Ave 150th 6 Issaquah Highlands a Lakemont Blvd l C Park & Ride r e Purpose: Provide sufficient capacity for existing transit Purpose: Improve effectiveness and financial Purpose: Provide adequate levels of service Newcastle Golf Clu b R e d Issaquah k

242 demand. Downtown Seattle - Bellevue - Northern Eastside stability250 255 of 256transit261 266service. throughout the day. Transit Center P North Seattle - Bellevue - Overlake - Redmond 4 7 k wy Measure: EstimatedDowntown ratioSeattle - ofMercer riders Island to- Downtown vehicle Bellevue capacity Measure: Estimated farebox recovery by time of Measure: Provision of connections at night. 8 550 Lakemont Blvd Fauntleroy Newport Hills by time of day. Assumes the service level established day. Assumes Step 1 service level. Fery Terminal

Adjustments: Night service is added if the corridor I-405 by Step 1. Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 Park & Ride CoalCreek Pkwy North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 Adjustments: Service is increased if estimated provides a primary connection between regional Downtown Seattle - Eastgate - Overlake - Redmond 212 225 229 F Adjustments: Service is increased by one or two 10 farebox recovery exceeds thresholds growth centers or if it has frequent peak service. o re s service levels if load factors of greater than 0.8 or 1.5 differentiated by time of service. t Downtown Seattle - Eastgate - Southeast King 11 111 114 D are estimated, respectively. r SE North Seattle - Bellevue - Renton - South King 6 167 I-90 North King - Downtown Bellevue - Renton 342 Issaquah Highlands 12 Lakemont Blvd

Renton Municipal Park & Ride Airport North King - Kirkland - Downtown Bellevue 13 230 234 235 237 532 535 Newcastle Golf C Renton lub R Transit Center d I-10 240 560 566 Downtown Bellevue - Renton - South King 14 Tukwila Issaquah 250 255 256 266 Park & Ride Transit Center Downtown Seattle - Bellevue - Northern Eastside 7 261 Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien I-5 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 I-405 Park and Ride Downtown Seattle - Mercer Island - Downtown Bellevue 8 550 Local & Regional Circulators Sea-Tac Airport Fauntleroy 17 219 226 280 926 Fery Terminal Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 I-405

Downtown Seattle - Eastgate - Overlake - Redmond 10 212 225 229

Downtown Seattle - Eastgate - Southeast King 11 111 114

North King - Downtown Bellevue - Renton 12 342

Renton Municipal Airport North King - Kirkland - Downtown Bellevue 230 234 235 237 532 535 13 Renton Transit Center 240 560 566 Downtown Bellevue - Renton - South King 14 Tukwila Park & Ride Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien I-5 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 I-405 Park and Ride

Local & Regional Circulators 17 219 226 280 926 Sea-Tac Airport City of Bellevue Transit Master Plan

Peak-Only Route Service-Level Assessment according to Metro Service Guidelines

Peak-only service complements the all-day network by providing faster travel times and accommodating very high demand for travel to and from major employment centers and, in areas of lower population density, park-and-ride lots. Assessment of peak-only service is considered by Metro to be the third step in a corridor’s evaluation process, following the steps presented on page 10. In this document, peak service assessment is presented in the format depicted below.

Alternative Service Notation City of Bellevue Corridor Group 1 | downtown Bellevue - overlake - redmond The following notation is used when referring to alternative Transit Master Plan routes throughout this document: Route 232 • A ‘+’ indicates that a transfer is required Metro Peak-Only Route Service Level Assessment • A ‘/’ indicates that two routes are interchangeable for a particular segment of an alternative to the peak route. Peak-Only Alternative to 311 + 532/535

To Lynnwood

Continues Step 1 Step 2To Everett 532 535 The example shown here provides the alternative

I-405 Shoreline Northshore ‘311 + 532/535’. This indicates that as an alternative to Route Park & Ride University of Park & Ride Washington SR-522 Bothell Bothell Park & Ride NE Woodinville-Duvall Rd & Avondale Rd NE 232, riders can take Route 311 from Duvall and transfer to Woodinville Park & Ride either Route 532 or 535 at Brickyard Road Park & Ride to

Brickyard Road Continues Park & Ride 311 532 535 To Duvall N. Jackson Park + / Park & Ride 232 311 continue to the Bellevue Transit Center.

Kingsgate Park & Ride

Totem Lake Transit Center I-405 at NE 128th St NE 116th St & Avondale Rd NE Northgate Mall Northgate Transit Center Alternative Service Maps

I-5 SR-202 Maps depicting the recommended alternative route(s) are

NE 90th St SR-908 Redmond provided for each peak-only assessment presented. Metro’s Kirkland Transit Center

Transit Center

148th Ave 148th

132th Ave 132th Ave 140th Bear Creek Park & Ride recommended alternative service is typically highlighted SR-520 Houghton Park & Ride University of in yellow. If a second alternative exists for a single peak-

Washington I-405

UW Med. only route, that alternative is highlighted in orange. When Center

Northup Way NE 40th St

Step 2 ServiceAve 134th Level Adjustments SR-520 South Kirkland Overlake Park & Ride Transit Center multiple alternatives exist, the results for each alternative are I-5 Montlake Blvd at SR-520 Bellevue Way Peak Microsoft Off-Peak Night Corp. Campus

Evergreen Point Overlake Park & Ride Freeway Station NE 24th St 2 0 NE 24th St 0 highlighted the same color in the table below as in the map 100th Ave 100th SR-520

NE 20th St Northup Way Downtown Seattle Surface for clarity. Seattle NE 12th St Center Bel Red Rd Westlake Crossroads Center Convention Shopping Center NE 8th St NE 8th St

Pike Place

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station Ave 156th Market Bellevue ResultSquare Bellevue Downtown Seattle Transit Tunnel

TransitAve 116th Center Seattle

University

108th Ave 108th Bellevue Bellevue Way 232Ave 112th 532 535

Lake Hills C o nn e c to r Wilburton Park & Ride International S Jackson St District Station & 5th Ave S Richards Rd 311 Bellevue Transit Network I-90 Travel Time South Bellevue

BellevuePark Way & Ride Bellevue Ave 161th College I-90 at Eastgate Pl 142nd Downtown Bellevue - Overlake - Redmond B 232 233 249 253 Rainier Ave S Mercer Island 1 Park & Ride Park & Ride Eastgate Way Purpose: Ensure that peak service provides a travel time 221 SE 36th St Eastgate Eastgate - Overlake - Redmond 2 FactoriaBlvd Alternative service for Route 232 isI-5 provided by Freeway Station Factoria Square Mall S. Sammamish Downtown Bellevue - Factoria - Eastgate 3 222 241 246 a combination of Routes 311 from Duvall to the Peak-Hour Park & Ride advantage compared to other service alternatives. Route Alternatives Newport Way Newport Way Travel Time Ridership C

o Ave 150th a l C Headway r Brickyard Road Park & Ride and either Route e e

k

242 P North Seattle - Bellevue - Overlake - Redmond 4 k wy 532 or 535 to Downtown Bellevue. Newport Hills Duvall to Bellevue Lakemont Blvd Measure: Travel time relative to alternate service Park & Ride CoalCreek Pkwy North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 232 via Redmond 30 0:53 16.59 F o re s t Based on the standards of King County Metro’s D r SE North Seattle - Bellevue - Renton - South King 167 I-90 6 Issaquah Highlands service level assessment, Route 232 failed one Duvall to Seattle Lakemont Blvd Park & Ride Peak service should reduce travel time such that it is at least Newcastle Golf Clu 15-30 0:33 37.02 311 b R via Totem Lake d peak-only service assessment measure—it Issaquah Downtown Seattle - Bellevue - Northern Eastside 7 250 255 256 261 266 Transit Center 20 percent faster than alternate service. For alternatives did not have 90 percent the ridership of its Bellevue to Everett Downtown Seattle - Mercer Island - Downtown Bellevue 8 550 532 10-30 0:22 33.54 Fauntleroy via Totem Lake, UW Bothell alternative.Fery Terminal + Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 I-405 requiring a transfer, a delay of one-half of the peak-hour In 2010, ridership was only 45 percent that of Bellevue to Lynnwood Downtown Seattle - Eastgate - Overlake - Redmond 10 212 225 229 535 30 0:33 21.75 headway of the less-frequent route is added to the travel time Route 311, and travel time was only improved via Totem Lake, UW Bothell Downtown Seattle - Eastgate - Southeast King 11 111 114 sufficiently by using the 311+535 alternative Total: 0:55 to approximate time lost to transferring.

North King - Downtown Bellevue - Renton 12 342 (20% time savings). The 311+532 alternative

Renton Municipal Percent Difference: 4% 44.8% reduced travel time by only 4 percent. Airport North King - Kirkland - Downtown Bellevue 230 234 235 237 532 535 13 Renton Method: Transit Center 240 560 566 Metro analysis based on 2009 performance. Headways shown are AM Preak from Fall Downtown Bellevue - Renton - South King 14 Tukwila Park & Ride2010. Ridership and travel times shown reflect Fall 2010 data. (Alt. Route Total - Peak Route) / Alt. Route Total = % Difference Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien I-5 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 38 I-405 Park and Ride Example: 39

Local & Regional Circulators 17 219 226 280 926 Sea-Tac Airport (0:53 - 0:55) / 0:55 = 4% travel time savings. Fails measure.

Data Sources Ridership When planning the Fall 2011 service restructuring, King County Metro conducted Purpose: Ensure that peak service is highly used. its peak service assessment using 2009 performance data, the results of which are Measure: Rides per trip presented first in the descriptive summary. This is followed by an explanation of the evaluation presented in the table to the right, which is based on 2010 data, Peak service should attract at least 90 percent of the number of rides consistent with other analyses presented in this document. per trip as alternate service. For alternatives requiring a transfer, the alternative route with higher ridership is used for comparison. Notes: • Sound Transit ‘Ridership’ figures are based on total Fall 2010 boardings divided bythe Method: Peak Route / Alt. Route = % Ridership Relative to Alternative number of weekdays in the 4th Quarter (66 days), divided by the number of daily trips. • Metro ‘Ridership’ figures were obtained from annualized Fall 2010 performance data. Example: 16.59 / 37.02 = 44.8% more rides per trip. Passes measure.

I-11 Document Guide Data Notes & Disclaimers

King County Metro

Farebox Revenue Data by Route King County Metro does not have plans to continue estimating farebox revenue by route in the future. Actual fare revenues are not available to Metro at the individual route level, so the data contained in this report reflects estimates made by Metro based on average peak and off-peak fares for one- and two-zone routes. This method results in fare revenue estimates that are directly related to the number of rides and does not account for variation in fare revenues that may result from the use of reduced-fare passes, such as those available to seniors and students, among others.

Operating Cost Data by Route King County Metro does not have plans to continue estimating operating cost by route in the future. While a reasonable estimate can be calculated based on scheduled hours of service and the type of bus assigned, which is the process used by Metro to estimate the figures that appear in this report, this process is labor-intensive, and there is typically considerable delay in the availability of cost data. Though illustrative, the results of these annual estimates are not perfectly accurate reflections of actual operating costs for several reasons. Because the estimates are based on scheduled—not actual—operation, they cannot account for variation that may be experienced in daily operations such as bus operator overtime or vehicle substitutions. Estimates are also subject to fluctuation depending on how Metro Operations staff assign vehicles to scheduled services, which can affect the number of platform hours operated and hence the actual cost. For example, if Operations staff change how drivers or vehicles are assigned in such a way that platform hours are reduced to improve operating efficiency, such as through interlining routes (or increased to accommodate known problems with existing assignment patterns), the cost of providing a service may vary even if that change has no impact on revenue service provided. Finally, the route level operating cost estimates are the result of extrapolation of data from a single service period (e.g. Fall 2010) to the entire year. These therefore do not reflect any changes to scheduled service that may be made within the course of a single year.

Revenue Hour per Platform Hour and Revenue Mile per Platform Mile by Route These measures are typically used by King County Metro only at the system-wide level and are not commonly considered at the individual route level. Like operating cost data, as described above, these ratio measures are subject to how Operations staff assign vehicles and drivers to scheduled service, among other scheduling constraints. Acknowledging these limitations, these measures are provided at the route level in this report primarily for general illustrative purposes.

Sound Transit

Farebox Revenue Data The ORCA regional smart card began operations in July 2009, making 2010 the first full fiscal year of ORCA operations. With the intro- duction of the ORCA system, Sound Transit now has access to detailed revenue and ridership data for all modes and routes related to the use of the ORCA smart card. ORCA-generated revenues account for approximately 57 percent of total fare revenue in 2010 and is expected to increase to more than 70 percent of total fare revenues by the end of 2012 once the transition of all business accounts is complete. As such, please note that in order to provide detailed revenue and ridership amounts for sales channel/payment type, pas- senger type, and route level, various assumptions were made due to the lack of system generated reports for each revenue stream. The farebox revenue and farebox recovery figures that appear in this report for Sound Transit routes are therefore approximations based on extrapolation using these assumptions.

I-12 City of Bellevue Transit Master Plan

I-13 II-14 City of Bellevue Transit Master Plan

Section II Network Summary Categorization of Bellevue’s Transit Routes organized by various defining characteristics

II-15 Network Summary Transit Corridor Groups

Bellevue Transit Network

Downtown Bellevue - Overlake - Redmond 1 B 232 233 249 253

Eastgate - Overlake - Redmond 2 221

Downtown Bellevue - Factoria - Eastgate 3 222 241 246

North Seattle - Bellevue - Overlake - Redmond 4 242

North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556

North Seattle - Bellevue - Renton - South King 6 167

Downtown Seattle - Bellevue - Northern Eastside 7 250 255 256 261 265 266

Downtown Seattle - Mercer Island - Downtown Bellevue 8 550

Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 212 215 216 217 218 554

Downtown Seattle - Eastgate - Overlake - Redmond 10 225 229

Downtown Seattle - Eastgate - Southeast King 11 111 114

North King - Downtown Bellevue - Renton 12 342

North King - Kirkland - Downtown Bellevue 13 230 234 235 237 532 535

Downtown Bellevue - Renton - South King 14 240 560 566

Redmond - Overlake - Eastgate - Renton - South King 15 247

Kirkland - Overlake - Eastgate - Factoria 16 245

Local & Regional Circulators 17 219 226 280 925 926

The routes comprising the Bellevue transit network can be categorized according to the major destinations and corridors served; the map on the right depicts the seventeen unique resultant groups (excluding the Local & Regional Circulators group). This document organizes routes according to these service groupings—as opposed to strict numerical order—thereby facilitating more direct comparison between similar routes.

II-16 City of Bellevue Transit Master Plan

Bellevue Transit Network

Downtown Bellevue - Overlake - Redmond 1 B 232 233 249 253

Eastgate - Overlake - Redmond 2 221

Downtown Bellevue - Factoria - Eastgate 3 222 241 246

North Seattle - Bellevue - Overlake - Redmond 4 242

North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556

North Seattle - Bellevue - Renton - South King 6 167

Downtown Seattle - Bellevue - Northern Eastside 7 250 255 256 261 265 266

Downtown Seattle - Mercer Island - Downtown Bellevue 8 550

Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 212 215 216 217 218 554

Downtown Seattle - Eastgate - Overlake - Redmond 10 225 229

Downtown Seattle - Eastgate - Southeast King 11 111 114

North King - Downtown Bellevue - Renton 12 342

North King - Kirkland - Downtown Bellevue 13 230 234 235 237 532 535

Downtown Bellevue - Renton - South King 14 240 560 566

Redmond - Overlake - Eastgate - Renton - South King 15 247

Kirkland - Overlake - Eastgate - Factoria 16 245

Local & Regional Circulators 17 219 226 280 925 926

II-17 Network Summary

I-405 Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Core Service Network Bothell Woodinville Park & Ride Park & Ride Top Routes by Annual Ridership based on Fall 2010 data Brickyard Road Park & Ride N. Jackson Park Park & Ride 255

230 255 Kingsgate Park & Ride

Totem Lake Transit Center Bellevue to Downtown Seattle 230 255 Northgate Mall via I-90, Mercer Island Northgate Bellevue’s Core Service Network is the collection 550 Transit Center of King County Metro and Sound Transit routes Bus I-5 255 considered to be the most important to realizing an SR-202 effective transit system in the city. It is comprised of the U. District to Issaquah ten highest-ridership routes operating in Bellevue within via Bellevue NE 90th St SR-908 230 253 271 230 a given year, and it is hence subject to change annually Redmond Metro Corridors 49C, 10C, and 21C Transit Center

Kirkland

148th Ave 148th 140th Ave 140th Transit Center Ave 132th as services are revised and ridership patterns change. 253 Bear Creek 230 245 255 Houghton Park & Ride Park & Ride 245 SR-520 15th Ave NE Kirkland to Redmond & NE 43rd St

In 2010, the core routes have the distinction of being University of 255 Washington

via South Kirkland, Bellevue, Overlake 230 NE Redmond Way the only ten with more than 500,000 annual rides. 230 & 185th Ave NE Metro Corridor 30C 271 I-405 UW Med. 554 Although the ‘core’ was defined as being the top Center

Northup Way NE 40th St ten routes by ridership prior to any consideration Ave 134th 255 SR-520 South Kirkland Overlake Park & Ride Transit Center

I-5 Montlake Blvd of how many riders those routes might carry, Totem Lake to Downtown Seattle Bellevue Way Microsoft at SR-520 Corp. Campus via Kirkland, SR-520 255 271 the distinction of being the only ten routes with Evergreen Point

255 98th Ave NE 230 NE 24th St NE 24th St

Freeway Station 100th Ave 100th 271 271 & NE 23rd St SR-520 500,000+ riders lends credence to this break point. Metro Corridor 46C 255 271 566 Overlake NE 20th St Park & Ride Northup Way

Downtown 240 Seattle Surface

Seattle NE 12th St Center Bel Red Rd Westlake Crossroads The significance of Seattle as a major generator of Shopping Center Center Convention NE 8th St Bellevue to Redmond, Bear Creek NE 8th St

Pike Place 253

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station 230 Ave 156th Market 255 550 Bellevue Bellevue ridership and an important origin and destination for Square

TransitAve 116th Center via NE 8th St, 156th Ave NE Downtown Seattle Transit Tunnel 245 554 Seattle 230 240 253 271 253 University

255

Bellevue Bellevue Way 108th Ave 108th Bellevue transit users is evidenced by half of the core Metro Corridor 11C Ave 112th 550 560 566 Lake Hills C o 550 nne c routes having a terminus there—three Downtown, to 240 r Wilburton Park & Ride International 550 one in the University District, and one in West Seattle. Richards Rd District Station 240 King Street 245 Kirkland to Factoria 255 550 Station I-90 271

via Overlake, Crossroads, Eastgate South Bellevue Bellevue Way Eastgate Two of the routes comprising Bellevue’s Core Network Park & Ride Park & Ride Bellevue Ave 161th 245 College I-90 at 240 550 560 Metro Corridor 31C Rainier Ave S Mercer Island in 2010—Routes 230 and 253—were deleted as part of 550 554 Park & Ride 240 Eastgate Way 550 554 Eastgate SE 36th St Freeway Station

Metro’s Fall 2011 service revision, either to be replaced FactoriaBlvd 245

I-5

Factoria Square Mall S. Sammamish by the RapidRide B service or otherwise restructure Bellevue to Renton Park & Ride 271 554 SW Alaskan St Newport Way Newport Way to improve the network’s efficiency. Additionally, via Newcastle, Factoria & California Ave SW

C Ave 150th 240 o a l C

240 r

e e adjustments were made to the routing of Routes 240 Metro Corridor 12C k P k w y and 245 as part of the same restructuring period. Newport Hills Lakemont Blvd Park & Ride CoalCreek Pkwy

560 566 F o re s t D Issaquah to Downtown Seattle r SE I-90 Corridor Group 14, connecting Downtown Bellevue to I-405 Issaquah Highlands via Eastgate, Mercer Island Lakemont Blvd Park & Ride 554 Newcastle Golf Club R Renton and South King, is not only the group appearing d 271

Issaquah 554 Sound Transit Express Bus Transit Center most frequently in Bellevue’s core network, it is also the 271 554 only multi-route group to have all of its routes among Fauntleroy Fauntleroy Fery Terminal Ferry Terminal Bellevue to Sea-Tac Airport, West Seattle 566 E Sunset Way the core network—an indication of the importance of & 1st Ave NE 560 SW Roxbury St via Renton, Burien, White Center & 15th Ave SW Renton and South King County as generators of Bellevue 560 560 ridership. Corridor Groups 2, 3, 4, 6, 10, 11, 12, 15, and Sound Transit Express Bus 17 are not represented among the core routes, which is Duvall Ave NE consistent with these generally being the smaller groups Auburn to Overlake & Sunset Blvd and/or those with routes of a more specialized character. via Kent, Renton, Bellevue Renton Municipal 566 Airport Park Ave Sound Transit Express Bus & N 8th St Renton Transit Center

Tukwila Park & Ride 240 560 566

Burien I-5 Transit Center SR-518 South Renton I-405 Park and Ride

560 566 Sea-Tac Airport II-18 Sea-Tac Airport Continues to Kent, Auburn City of Bellevue Transit Master Plan

I-405 Shoreline Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Woodinville Park & Ride Park & Ride

Brickyard Road Park & Ride N. Jackson Park Park & Ride 255

230 255 Kingsgate Park & Ride

Totem Lake Transit Center 230 255

Northgate Mall Northgate Transit Center

I-5 255

SR-202

NE 90th St SR-908 230 253 230 Redmond Transit Center

Kirkland

148th Ave 148th 132th Ave 132th Transit Center Ave 140th 253 Bear Creek 230 245 255 Houghton Park & Ride Park & Ride 245 SR-520 15th Ave NE & NE 43rd St

University of 255 Washington

230 NE Redmond Way & 185th Ave NE 271 I-405

UW Med. 554 Center

Northup Way NE 40th St 134th Ave 134th 255 SR-520 South Kirkland Overlake Park & Ride Transit Center

I-5 Montlake Blvd Bellevue Way Microsoft at SR-520 Corp. Campus 255 271 Evergreen Point

98th Ave NE 230

Freeway Station NE 24th St NE 24th St 100th Ave 100th 271 271 & NE 23rd St SR-520 255 271 566 Overlake NE 20th St Park & Ride Northup Way

Downtown 240 Seattle Surface

Seattle NE 12th St Center Bel Red Rd Westlake Crossroads Center Convention NE 8th St Shopping Center NE 8th St

Pike Place 253

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station 230 Ave 156th Market Bellevue Bellevue 255 550 Square

TransitAve 116th Center Downtown Seattle Transit Tunnel 245 554 Seattle 230 240 253 271 University

255

Bellevue Bellevue Way 108th Ave 108th 112th Ave 112th 550 560 566

Lake Hills C o 550 nne c to 240 r Wilburton Park & Ride International 550 District Station Richards Rd 240 King Street 245 255 550 Station I-90 271

South Bellevue Bellevue Way Eastgate

Park & Ride Park & Ride Bellevue Ave 161th College I-90 at 240 550 560 Rainier Ave S Mercer Island 550 554 Park & Ride 240 Eastgate Way 550 554 Eastgate SE 36th St Freeway Station

FactoriaBlvd 245

I-5

Factoria Square Mall S. Sammamish Park & Ride 271 554 SW Alaskan St Newport Way Newport Way & California Ave SW

C Ave 150th oa l C

240 r

e e

k P k w y Newport Hills Lakemont Blvd

Park & Ride CoalCreek Pkwy

560 566 F o re s t D r SE I-90 I-405 Issaquah Highlands Lakemont Blvd Park & Ride Newcastle Golf Club R d 271

Issaquah 554 Transit Center 271 554

Fauntleroy Fauntleroy Fery Terminal Ferry Terminal 566 E Sunset Way & 1st Ave NE 560 SW Roxbury St & 15th Ave SW 560

Duvall Ave NE & Sunset Blvd

Renton Municipal Airport Park Ave & N 8th St Renton Transit Center

Tukwila Park & Ride 240 560 566

Burien I-5 Transit Center SR-518 South Renton I-405 Park and Ride Map depicts routing for the 2010 Core Service Network Dashed lines indicate Fall 2011 route revisions and deletions

560 566 Sea-Tac Airport Sea-Tac Airport Continues to Kent, Auburn Network Summary All-Day Service Network

All-day routes operate throughout the day, providing connections from morning through evening between designated regional growth centers, manufacturing/industrial centers, and other areas of concentrated activity, serving a variety of travel needs and trip purposes.

To Lynnwood

Continues Bellevue to Redmond Overlake to Bellevue B via NE 8th St, 156th Ave NE 249 via Sammamish Viewpoint, Northup Way I-405 Shoreline Northshore Redmond to Eastgate Park & Ride Totem Lake to Downtown Bellevue University of Park & Ride Washington SR-522 221 255 Bothell via 148th Ave, Crossroads, Bellevue College via Kirkland, SR-520 Bothell Woodinville Park & Ride Park & Ride

Eastgate to Bellevue U. District to Bellevue, Issaquah 535 226 via Crossroads, Bel-Red Road 271 via SR-520, Lake Hills, Newport Way

Kenmore to Kirkland Bellevue to Lynnwood Brickyard Road 234 535 Park & Ride via Juanita via TotemN. Jackson Lake, Park UW Bothell Park & Ride 255 535 Kingsgate to Bellevue Bellevue to Downtown Seattle 255 235 550 234 via Kirkland via I-90, Mercer Island 235 255 Kingsgate Park & Ride Bellevue to Renton Issaquah to Downtown Seattle 240 554 Totem Lake via Newcastle, Factoria via Eastgate, Mercer Island Transit Center 235 255 Totem Lake Bellevue to Eastgate Bellevue to Sea-Tac Airport, West Seattle Freeway Station 560 Northgate Mall 241 via Factoria Northgatevia Renton, Burien, White Center Transit Center NE 116th St 221 & 98th Ave NE Kirkland to Crossroads, Factoria AuburnI-5 to Overlake NE 109th St & 255 235 245 566 234 via Overlake, Eastgate via Kent, Renton, Bellevue Woodinville-Redmond Rd SR-202 Eastgate to Bellevue 246 via Somerset, Factoria, Woodridge NE 90th St SR-908 Redmond

Kirkland

148th Ave 148th 132th Ave 132th 140th Ave 140th Transit Center Transit Center B Bear Creek 234 235 Line 221 Park & Ride 245 255 245 SR-520 15th Ave NE Houghton & NE 43rd St LineB

University of 255 535 Park & Ride Washington NE Redmond Way I-405 & 185th Ave NE 271

UW Med. 554 B 245 Center 234 235 Line Northup Way 249 566

249 255 NE 40th St 134th Ave 134th

255 221 SR-520 South Kirkland Overlake

Bellevue Way Park & Ride Transit Center

I-5 Montlake Blvd Microsoft at SR-520 Corp. Campus 255 271 Overlake LineB 249 Evergreen Point 249 Park & Ride Freeway Station 98th Ave NE NE 24th St NE 24th St

271 & NE 23rd St 255 271 SR-520

246 566 NE 20th St 249

Downtown Ave 100th Northup Way Seattle Surface Seattle NE 12th St 226 Center Bel Red Rd Crossroads Westlake Shopping Center Center Convention NE 8th St NE 8th St Pike Place Place Station B

Line Ave 164th

116th Ave 116th Ave 140th 148th Ave 148th Market Ave 156th 255 550 Bellevue Downtown Seattle Transit Tunnel Transit Center

554 Seattle See Insert Map University

550

112th Ave 112th 108th Ave 108th Bellevue Bellevue Way

Lake H il ls 245 255 C o nn 241 e c to r Wilburton 226 International 550 Park & Ride Richards Rd District Station 240 226 King Street 241 249 255 550 Station 221 240 550 560 246 Bellevue Transit Network I-90 241 245 South Bellevue 246 271

Park & Ride Bellevue Way Bellevue 221Ave 161th I-90 at Eastgate Pl 142nd College Rainier Ave S Mercer Island Park & Ride 550 554 Park & Ride Eastgate Way Eastgate 550 554 Freeway Station SE 36th St FactoriaBlvd 245

I-5 Factoria Square Mall S. Sammamish 241 Park & Ride 271 554 SW Alaskan St Newport Way Newport Way

& California Ave SW C

o 246 Ave 150th a l C r e

e 240

k

P k wy

Newport Hills Lakemont Blvd

Park & Ride CoalCreek Pkwy

560 566 F o re s t D r SE I-90 I-405 Issaquah Highlands Lakemont Blvd Park & Ride Newcastle Golf Club R d 271

Issaquah 554 Transit Center 271 554

Fauntleroy Fery Terminal Newport Way 566 & Sunset Way

560

Bellevue Bellevue Way 100th Ave 100th 560

219

550

249 234 219 235

NE 8th St 535 566 NE 8th St Renton Municipal 246 B Airport 271 Line Bellevue Renton I-405 Transit Center Square

Tukwila Park & Ride NE 4th St

240 560 566 Ave 116th 550 241 240 271

Burien I-5 NE 2nd St Transit Center 560 SR-518 South Renton I-405 Park and Ride Main St 566

249 Ave 108th 246

112th Ave 112th Bellevue Bellevue Way

560 566 Sea-Tac Airport Map based on Fall 2011 routing. Lake Hills Connec to Sea-Tac Bellevue r Airport Continues Excludes routes deleted in October 2011. Map depicts Fall 2011 network and routing to Kent, Auburn Transit Center

II-20 City of Bellevue Transit Master Plan Peak-Only Service Network

Peak-only service provides faster travel times and accommodates very high demand for travel to and from major employment centers and Park & Ride lots during morning and afternoon commuting periods. Peak services operate between 5-9 AM and 3-6 PM. 556

Continues

To Everett Bellevue Bellevue Way

Map depicts Fall 2011 network555 and routing 100th Ave 100th

342 532I-405 I-405 232 Shoreline

Park & Ride Northshore University of 167

Park & Ride Washington 243 SR-522 Bothell Bothell 237

Park & Ride NE Woodinville-Duvall Rd342 NE 163rd St & Avondale Rd NE & 5th Ave NE 232 342 Woodinville 232 Park & Ride 532

242 NE 8th St NE 8th St 237

532 Ave 116th Bellevue Square Brickyard Road Continues Park & Ride To Duvall N. Jackson Park 237 342 532 Park & Ride NE 4th St 242 243 I-5 243 NE 2nd St NE 125th St & 30th Ave NE 556 243 Kingsgate

Park & Ride Main St

108th Ave 108th

112th Ave 112th Bellevue Bellevue Way 555 Totem Lake Totem Lake Transit Center

Freeway Station Bellevue 342 nn 237 342 532 NE 116th St Lake Hills Co e Transit Center c & Avondale Rd NE tor Northgate Mall Northgate Transit Center

To Duvall 242 Continues 555 556

SR-202

NE 75th St & 25th Ave NE NE 90th St

SR-908 232 Weedin Pl NE & 8th Ave NE

243

148th Ave 148th 132th Ave 132th Kirkland Ave 140th Transit Center Redmond Bear Creek Transit Center Park & Ride 556 265 SR-520 216

242 Houghton 167 University of Park & Ride Washington

555 I-405

UW Med. 148th Ave NE Center South Kirkland NE 51st St Park & Ride 232 250 265 NE 40th St

Northup Way Ave 134th SR-520 242 Overlake 250 Montlake Blvd Transit Center

Bellevue Way I-5 at SR-520 Microsoft

265 Corp. Campus 167 242 111 114 243 250 Evergreen Point 167 242 NE 24th St 243 NE 24th St 210 215 Freeway Station 232 265 555 243 250 Ave 100th 250 250 265 Overlake 556 265 555 Park & Ride 242 Downtown SR-520 NE 20th St 556 250 Seattle Surface Northup Way

Seattle NE 12th St Center Bel Red Rd Crossroads Westlake Shopping Center Center Convention NE 8th St NE 8th St

Pike Place Place Station

164th Ave 164th

140th Ave 140th 148th Ave 148th Market Bellevue Bellevue Ave 156th First Hill Square 228th Ave SE Downtown Seattle Transit Tunnel Medical Centers TransitAve 116th Center & NE 8th St Seattle See Insert Map

University

112th Ave 112th 108th Ave 108th 250 265 Lake H ill s C o 212 216 n Wilburton ne c 217 218 to 211 Park & Ride r International 243 342 167 District Station Richards Rd King Street 342 Station Bellevue Transit Network I-90 Mercer Island 211 Park & Ride 212 215 216 South Bellevue 211 212 217 Bellevue Way

Park & Ride 216Bellevue218 Ave 161th

Eastgate Pl 142nd College 211 555 556 556 I-90 at 111 114 Park & Ride Rainier Ave S Eastgate Way Eastgate 210 211 Freeway Station 212 214

215 216 SE 36th St FactoriaBlvd I-5 217 218 Factoria Square Mall S. Sammamish Park & Ride 210 Newport Way Newport Way Factoria Blvd & 150th & C 216

Maplewood to Downtown Seattle Duvall to Bellevue o Ave 150th I-90 a Coal Creek Pkwy Newport l C r e

111 232 e

k

via Lake Kathleen via Redmond P k wy SE 58th St Newport Hills & 119th Ave Lakemont Blvd 220th Ave SE Renton Highlands to Downtown Seattle Woodinville to Downtown Seattle Park & Ride CoalCreek Pkwy Lakemont & SE 51st St & 164th 114 237 111 167 F o via Newport Hills via Totem Lake r e s 217 219 342 t D r Issaquah Highlands SE Park & Ride

Renton to University District Ridgecrest to Overlake 219 Lakemont Blvd 211 218 167 242 555 556 Newcastle Golf Club R via I-405 via Northgate d Issaquah 210 215 Transit Center 555 556 Issaquah to Downtown Seattle Jackson Park to Bellevue 215 210 243 Lakemont Blvd & Newcastle Golf Club Rd Continues To via Lakemont via Lake City Snoqualmie, Fauntleroy North Bend Fery Terminal 211 Eastgate to First Hill Redmond to Downtown Seattle I-405 250 I-405 at via South Bellevue, Mercer Island via Overlake NE 30th St 111 212 Eastgate to Downtown Seattle 265 Overlake to First Hill 114 via I-90 via Rose Hill, Downtown Seattle 215 North Bend to Downtown Seattle 342 Shoreline to Renton via Snoqualmie, I-90 via Bellevue

Renton Municipal 342 Airport Bear Creek to Downtown Seattle Bellevue to Everett NE 4th St NE 4th St 216 532 Renton NE 4th St & Jericho Ave NE & Lk Kathleen SE via Sammamish via Totem Lake, UW Bothell Transit Center 111 NE 4th St & Monroe Ave NE Tukwila NE 2th St 217 Downtown Seattle to North Issaquah 555 Bellevue to Everett Park & Ride 167 342 & Union Ave NE via Factoria, Eastgate via Lynnwood, UW Bothell

Burien I-5 Transit Center SR-518 SE 144th St Issaquah Highlands to Downtown Seattle Issaquah to Northgate South Renton & 169th Ave SE 218 556 I-405 Park and Ride via I-90 via Eastgate, Bellevue, U. District

Sea-Tac Airport Map based on Fall 2011 routing. 219 Newport Hills to Newcastle, Factoria Factoria Square Loop Excludes routes deleted in October 2011.

II-21 Network Summary Service Families Frequency and Areas Served based on 2010 operations

Metro Service Families Annual Ridership Annual Revenue Hours Service Families Routes Rides % of Total Hours % of Total Very Frequent Connects centers with 15 minute headways B Line, 550 1,905,541 14% 47,465 10% or better, operating 16 to 20 hours daily. Frequent Connects centers with 30 minute headways or better 234, 235, 245, 255, 271 3,420,881 25% 117,972 26% (15 during peak hours), operating 16 to 20 hours daily.

Local 221, 222*, 230*, 233*, 240, 242, 246, 249, 253*, Connects neighborhood services and centers 5,446,623 41% 214,492 47% 272*, 925, 926*, 535, 560, 566 with 30+ minute headways. Hourly Infrequent service (60+ minute headways) to — 0 0% 0 0% low-density areas. Peak 111, 114, 167, 210, 211, 212, 215, 216, 217, 218, Peak-hour service on weekdays, connecting regional 219, 225*, 229*, 232, 237, 243, 247*, 250, 256*, 2,663,174 20% 75,477 17% employment centers. 261*, 266*, 342, 532, 555, 556 Night Owl Late night service connecting local and 280 11,381 < 0.1% 821 < 0.1% regional employment areas. Figures based on 2010 data. Some route frequencies have since been adjusted.

Bellevue Service Categories Annual Ridership Annual Revenue Hours Service Families Routes Rides % of Total Hours % of Total Community Service Routes exclusively serving Bellevue, connecting 219, 222*, 246, 249, 925, 926* 492,372 4% 31,072 7% neighborhoods and local destinations. Eastside Service Routes connecting Bellevue with other Eastside B Line, 221, 230*, 232, 233*, 234, 245, 253* 3,732,429 28% 123,349 27% communities. Regional Service 111, 114, 167, 210, 211, 212, 215, 216, 217, 218, 225*, Routes connecting Bellevue to other regional 229*, 237, 240, 242, 243, 247*, 250, 255, 256*, 261*, 265, 9,222,798 69% 301,806 66% destinations, notably including Seattle. 266*, 271, 272*, 280, 342, 532, 535, 550, 555, 556, 560, 566 * Route deleted Fall 2011 Figures based on 2010 data.

Summary of Typical Service Levels by Family The charts above categorize the routes comprising Bellevue’s Frequency Days of Hours of transit network according to the service family standards set Service Family Peak Off-Peak Night Service Service forth by Metro’s Service Guidelines (see table at right) and the Bellevue service categories as defined by the 2003 Transit Plan. Very Frequent 15 or better 15 or better 30 or better 7 days 16-20 hrs Frequent 15 or better 30 30 7 days 16-20 hrs As indicated, regional services account for over two-thirds of Local 30 30-60 —* 5-7 days 12-16 hrs all Bellevue transit ridership and revenue hours. Though peak Hourly 60 or worse 60 or worse — 5 days 8-12 hrs routes are the most numerous by a wide margin, frequent and local services each account for larger shares of total ridership. Peak 8 trips/day min — — 5 days Peak * Night service on local corridors is determined by ridership and connections

II-22 City of Bellevue Transit Master Plan Frequent Service Network All-Day Routes Providing Service Every 15 Minutes or Better based on Fall 2011 service period

Frequent service is defined as all-day service that operates approximately Weekday Headways every 15 minutes or better during most portions of the day. Peak Off-Peak Night

I-405 B Bellevue to Redmond Shoreline via NE 8th St, 156th Ave NE 10 15 30 Park & Ride Northshore University of Park & Ride Washington SR-522 Bothell Bothell Park & Ride Woodinville 234Park & Ride Kenmore to Kirkland via Juanita 30 30 —

Kingsgate to Bellevue 235 30 30 30 Brickyard Road via Kirkland Park & Ride N. Jackson Park Park & Ride Kirkland to Crossroads, Factoria 255 245 15 15 30-60 234 via Overlake, Eastgate 235 255 Kingsgate Park & Ride 255 Totem Lake to Downtown Seattle via Kirkland, SR-520 10-20 15-30 60 Totem Lake Transit Center 235 255 U. District to Bellevue, Issaquah 271 5-10 15-30 30 Northgate Mall via SR-520, Lake Hills, Newport Way Northgate Transit Center NE 116th St & 98th Ave NE Bellevue to Downtown Seattle I-5 550 6-10 15-30 30 235 255 234 via I-90, Mercer Island

SR-202 Note: Although Routes 234 and 235 operate 30-minute headways individually, they are scheduled so that together they provide 15-minute headways between Bellevue and Kirkland all day.

NE 90th St SR-908

Kirkland

148th Ave 148th

132th Ave 132th Ave 140th Transit Center Redmond Bear Creek 234 235 Transit Center Park & Ride 245 255 SR-520 245 Old Redmond Rd 15th Ave NE Houghton & NE 43rd St LineB

University of 255 Park & Ride Washington

271 I-405

UW Med. Center B 245 Northup Way Line NE 40th St 255 Ave 134th SR-520 South Kirkland Overlake Park & Ride Transit Center

I-5 Montlake Blvd Bellevue Way Microsoft at SR-520 Corp. Campus 255 271 Evergreen Point Overlake NE 24th St Park & Ride NE 24th St

Freeway Station 235 100th Ave 100th 255 271 SR-520

234 NE 20th St Northup Way

Seattle NE 12th St Center Crossroads Bel Red Rd Shopping Center Westlake Center Convention NE 8th St NE 8th St

Pike Place 156th Ave NE

164th Ave 164th

140th Ave 140th 148th Ave 148th Place Station B Ave 156th 271 Line & NE 8th St Market Bellevue Bellevue 255 550 Square Downtown Seattle Transit Tunnel

TransitAve 116th Center Seattle B 234 University Line 235

550

108th Ave 108th Bellevue Bellevue Way 112th Ave 112th 271 550

Lake Hills C o 245 255 nn e c to r Wilburton International Park & Ride Richards Rd District Station 550 King Street 255 550 Station Bellevue Transit Network I-90

550 South Bellevue Park & Ride Bellevue Way 245 271 Bellevue Ave 161th I-90 at Pl 142nd College Mercer Island Eastgate Tye River & Downtown Bellevue - Overlake - Redmond 1 B 232 233 249 253 Rainier Ave S Park & Ride Kelsey Creek Park & Ride Eastgate Way Eastgate Freeway Station 221 SE 36th St Eastgate - Overlake - Redmond 2 FactoriaBlvd 245

I-5 Factoria Square Mall S. Sammamish Downtown Bellevue - Factoria - Eastgate 3 222 241 246 124th Ave SE Park & Ride & SE 44th St 271 Newport Way Newport Way Lakemont Blvd & Newport Way C

o Ave 150th a l C r e

e

k

242 P North Seattle - Bellevue - Overlake 4 k wy Newport Hills Lakemont Blvd North Seattle - Bellevue - Eastgate - Issaquah - East King 5 243 271 272 555 556 Park & Ride CoalCreek Pkwy F o re s t D r SE North Seattle - Bellevue - Renton 167 I-90 6 Issaquah Highlands Lakemont Blvd Park & Ride Newcastle Golf Club R d Issaquah 271 Downtown Seattle - Bellevue - Northern Eastside 7 250 255 256 261 266 Transit Center

Downtown Seattle - Mercer Island - Downtown Bellevue 8 550 Fauntleroy Fery Terminal Newport Way Downtown Seattle - Eastgate - Issaquah - East King 9 210 211 215 216 217 218 554 Map depicts Fall 2011 routing I-405 & Sunset Way

Downtown Seattle - Eastgate - Overlake - Redmond 10 212 225 229

Downtown Seattle - Eastgate - Southeast King 11 111 114

North King - Downtown Bellevue - Renton 12 342 II-23 Renton Municipal Airport North King - Kirkland - Downtown Bellevue 230 234 235 237 532 535 13 Renton Transit Center 240 560 566 Downtown Bellevue - Renton - South King 14 Tukwila Park & Ride Redmond - Overlake - Eastgate - Renton - South King 15 247

Burien I-5 Transit Center SR-518 South Renton Kirkland - Overlake - Eastgate - Factoria 16 245 I-405 Park and Ride

Local & Regional Circulators 17 219 226 280 926 Sea-Tac Airport Network Summary Service Headways Fall 2010

Weekday Saturday Sunday AM Peak Midday PM Peak Evening Night Daytime Evening Night Daytime Evening Night Route (5:00-9:00) (9:00-15:00) (15:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) B Line — — — — — — — — — — — 111 20-30 — 20-30 — — — — — — — — 114 30 — 30 — — — — — — — — 167 30 — 30 — — — — — — — — 210 20 — 30 — — — — — — — — 211 30 — 30 — — — — — — — — 212 7-25 — 7-30 — — — — — — — — 215 30 — 30 — — — — — — — — 216 30 — 30 — — — — — — — — 217 3 trips — 3 trips — — — — — — — — 218 9-30 — 10-30 — — — — — — — — 219 60 — 60 — — — — — — — — 221 30 30 30 30-60 1 trip 30 60 — 60 60 — 222 30 30 30 60 — 30 60 — 30 60 — 225 3 trips — 3 trips — — — — — — — — 226 — — — — — — — — — — — 229 30 — 30 — — — — — — — — 230 30 30 30 30-60 — 30-60 30-60 — 60 60 — 232 30 — 30 — — — — — — — — 233 30 30 30 60 — 60 — — — — — 234 30 30 30 60 — 60 — — 60 — — 235 — — — — — — — — — — — 237 3 trips — 2 trips — — — — — — — — 240 30 30 30 30-60 60 30 60 60 60 60 60 241 — — — — — — — — — — — 242 12-30 — 30 — — — — — — — — 243 3 trips — 2 trips — — — — — — — — 245 15 30 15 30 60 30 30 60 30-60 60 60 246 30 60 30 — — — — — — — —

II-24 City of Bellevue Transit Master Plan

Weekday Saturday Sunday AM Peak Midday PM Peak Evening Night Daytime Evening Night Daytime Evening Night Route (5:00-9:00) (9:00-15:00) (15:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) 247 3 trips — 2 trips — — — — — — — — 249 30 60 30 — — 60 — — — — — 250 30 — 30 — — — — — — — — 253 30 30 30 30-60 60 30-60 30-60 60 60 60 60 255 15-30 30 20-30 30-60 60 30 60 60 30 60 60

255 Variant 10-15 30 10-15 30-60 60 30 60 60 30 60 60 256 30 — 30 — — — — — — — — 261 30 — 30 — — — — — — — — 265 15-20 — 15-20 — — — — — — — — 266 20 — 20 — — — — — — — — 269 20-30 3 trips 20-30 1 trip — — — — — — — 271 30 30 30 60 — 30 60 — 60 60 —

271 Variant 10 15-30 10 30 — 30 60 — 60 60 — 272 15-30 4 trips 20-60 — — — — — — — — 280 — — — — 2 trips — — 2 trips — — 2 trips 342 30 — 30 — — — — — — — — 532 10-30 — 15-30 — — — — — — — — 535 30 30 30 60 — 60 60 — 60 60 — 550 6-10 15 6-10 30 30 15 30 30 30 30 30 554 30 15-30 20-30 30-60 60 30 60 60 30 60 60 555 30 1 trip 30 — — — — — — — — 556 30 1 trip 30 — — — — — — — — 560 30 60 30 60 60 60 60 60 60 60 60

560 Variant 30 30 30 30-60 60 60 60 60 60 60 60 566 7-30 30 10-30 30-60 — — — — — — — 925 — DART DART — — — — — — — — 926 30 60 30 — — — — — — — — Note: Routes 226, 235, 241, and the RapidRide B Line were first introduced in Fall 2011.

II-25 Network Summary Service Headways Fall 2011

Weekday Saturday Sunday AM Peak Midday PM Peak Evening Night Daytime Evening Night Daytime Evening Night Route (5:00-9:00) (9:00-15:00) (15:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) B Line 10 15 10 15 30 15 15 30 15 15 30 111 20-30 — 20-30 — — — — — — — — 114 30 — 30 — — — — — — — — 167 30 — 30 — — — — — — — — 210 4 trips — 4 trips — — — — — — — — 211 30 — 30 — — — — — — — — 212 7-15 — 7-15 — — — — — — — — 215 30 — 30 — — — — — — — — 216 30 — 30 — — — — — — — — 217 3 trips — 3 trips — — — — — — — — 218 9-30 — 10-30 — — — — — — — — 219 2 trips — 3 trips — — — — — — — — 221 30 30 30 30-60 1 trip 30 60 — 60 60 — 222 — — — — — — — — — — — 225 — — — — — — — — — — — 226 30 30 30 60 — 30 60 — 60 60 — 229 — — — — — — — — — — — 230 — — — — — — — — — — — 232 30 — 30 — — — — — — — — 233 — — — — — — — — — — — 234 30 30 30 60 — 60 — — 60 — — 235 30 30 30 30 30-60 60 60 60 60 60 60 237 3 trips — 2 trips — — — — — — — — 240 30 30 30 30-60 60 30 60 60 60 60 60 241 30 30 30 60 — 30 60 — 60 60 — 242 20-30 — 30 — — — — — — — — 243 3 trips — 2 trips — — — — — — — — 245 15 15 15 30 60 30 30 60 30-60 60 60 246 30 60 30 — — — — — — — —

II-26 City of Bellevue Transit Master Plan

Weekday Saturday Sunday AM Peak Midday PM Peak Evening Night Daytime Evening Night Daytime Evening Night Route (5:00-9:00) (9:00-15:00) (15:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) (5:00-18:00) (18:00-22:00) (22:00-1:00) 247 — — — — — — — — — — — 249 30 30 30 — — 45 — — 45 — — 250 30 — 30 — — — — — — — — 253 — — — — — — — — — — — 255 20 30 20 30 60 30 30-60 60 30-60 30-60 60

255 Variant 10 15 10 30 60 30 30 60 30-60 30-60 60 256 — — — — — — — — — — — 261 — — — — — — — — — — — 265 15-20 — 15-20 — — — — — — — — 266 — — — — — — — — — — — 269 20-30 3 trips 20-30 1 trip — — — — — — — 271 10-30 30 30 60 30 30 60 — 60 60 —

271 Variant 5-10 15 5-10 30 — 30 60 — 30-60 60 — 272 — — — — — — — — — — — 280 — — — — 2 trips — — 2 trips — — 2 trips 342 30 — 30 — — — — — — — — 532 10-30 — 15-30 — — — — — — — — 535 30 30 30 — — 60 60 — — — — 550 6-10 15 6-10 30 30 15 30 30 30 30 30 554 30 20 20-30 30-60 60 30-60 60 60 30-60 60 60 555 30 1 trip 30 — — — — — — — — 556 30 1 trip 30 — — — — — — — — 560 30 60 30 60 60 60 60 60 60 60 60

560 Variant 30 — 30 — — — — — — — — 566 7-30 30 10-30 30-60 — — — — — — — 925 — DART DART — — — — — — — 926 — — — — — — — — — — —

Note: Routes 222, 225, 229, 230, 233, 247, 253, 256, 261, 266, 272, and 926 were deleted as part of the Fall 2011 service revision.

II-27 Network Summary Network Performance Ridership by Mobility Management Area (MMA) between 2003 and 2011

16,000

14,000

12,000

10,000 16,000 2002 2003 2004 8,000 14,000 2005 2006 2007 6,000 12,000 2008 2009 2010 4,000 10,000 2002 2011 2003 2004 2,000 8,000 2005 2006 2007 0 6,000 2008 2009 2010 4,000 2011

2,000

0

The chart and map above depict the change in transit ridership in Bellevue between 2003 and 2011 by Mobility Management Area (MMA). The trend among all areas has been an increase in transit use over this period, but the magnitude of increase varies significantly among the MMAs. Downtown and Eastgate have experienced the most dramatic gains, while others like North Bellevue and Newport Hills have realized more modest increases. It is notable that no single year can be characterized as having universally the highest ridership—2008 represents a local maximum for many of the MMAs, but ridership peaked in South Bellevue in 2010 and in Downtown and Crossroads in 2011.

II-28 City of Bellevue Transit Master Plan

Productivity and Cost Efficiency based on 2010 operations

$90 Avg: 29.6 Most Cost Efficient & 926 Most Productive

560 554 550 535 $140 566 565 233 564 555 532 221 556 253 234 219 222 230 240 249 246 245 271 $190 280 261 255 272 342 Avg: $211

256 217 247 242 225 $240 167 243 250 232 211 216 229

210 $290 114111 266 215 212

$340 237 Route #: 1

st Co Efficiency st (Co per vehicle revenue ho ur ) Cost per Ride: Smaller icon = lower cost Average: $8.54 $390 ST Routes Deleted

February 2011

Data from Fall 2010 218 $440 0 10 20 30 40 50 60 70 80 90 100 Productivity (Passengers per vehicle revenue hour)

The chart above depicts the performance of Bellevue-serving routes according to three distinct metrics: productivity and cost efficiency define the x- and y-axes, respectively, while cost per ride is indicated by the size of the bubbles corresponding to each route. The best- performing routes are those in the top-right quadrant of the chart, such as 253, 550, and 230. The worst-performing routes, conversely, are generally those in the lower-left quadrant, including 210, 250, and 232. Because the relationship between productivity and cost efficiency is irregular, routes like 218 and 926 may perform exceptionally well with respect to one metric while performing especially poorly in regards to another. Cost per ride can be said to roughly follow a similar pattern, though the most expensive route to operate per ride—Route 219—does not conform perfectly to this trend.

By considering the corridor group-based color-coding of the route icons, it can be seen that two-zone routes connecting Seattle to Bellevue and other Eastside communities (blue and green icons) tend to have greater productivity and lower costs per ride than average, despite above-average cost per vehicle revenue hour. By contrast, routes operating wholly within Bellevue (yellow icons) or between Eastside communities (red and brown icons) tend to have lower productivity and higher operating costs per ride.

Note that Sound Transit Routes 564 and 565 are present in the above chart but are not referenced elsewhere in this document. This is because these routes were replaced by Route 566 in February of 2010—several months before the Fall 2010 quarter used herein as the baseline for performance measurement.

II-29 Network Summary 1 King County Metro Network Productivity Fall 2010

Bellevue Routes Serving the Seattle Core Bellevue Routes Not Serving the Seattle Core Peak Off-Peak Night Peak Off-Peak Night Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Route Route Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi 111 19 11.5 — — — — 219 4.1 0.8 — — — — 114 17.5 10.2 — — — — 221 15.8 5.6 16.5 5.9 8.6 2.3 167 22.1 16.9 — — — — 222 16.8 3.9 14.8 5.0 7.4 1.9 210 10.6 5.0 — — — — 230E 35.3 8.0 25.8 5.9 26.6 5.1 211 14.9 4.7 — — — — 230W 26.2 7.1 20.6 5.3 11.3 3.5 212 34.4 14.7 — — — — 232 14.2 4.2 — — — — 215 17.3 9.7 — — — — 233 21.4 4.9 22.6 6.8 10.5 2.4 216 20.6 12.3 — — — — 234 15.7 6.6 13.2 5.6 6.2 2.9 217 26.9 12.2 — — — — 237 15.2 5.7 — — — — 218 36.5 17.2 — — — — 240 29.1 7.4 25.0 8.9 13.6 3.4 225 28.8 12.5 — — — — 242 15.5 8.1 — — — — 229 24.7 13.4 — — — — 245 19.5 5.7 21.2 5.8 11.8 2.5 243 23.0 8.6 — — — — 246 10.3 2.2 7.5 1.1 — — 250 11.2 5.5 — — — — 247 6.3 1.9 — — — — 255 28.8 15.0 22.6 13.9 14.7 10.4 249 14 3.6 12.6 4.7 5.4 2.0 256 16.1 6.6 — — — — 253 33.4 10.1 38.2 8.6 27.7 5.6 261 18.8 7.3 — — — — 342 13.9 6.4 — — — — 266 13.2 6.7 — — — — 925 DART 1.0 — 1.0 — — — 271 20.9 9.0 25.9 11.8 13.5 5.9 926 DART 7.3 1.9 6.9 1.8 — — 272 15.0 6.5 — — — — 280 — — — — 9.8 4.5 Fall 2010 Thresholds Top 25% 21.1 7.0 26.3 8.6 17.4 5.1 Fall 2010 Thresholds Bottom 25% 8.4 2.2 10.4 2.4 7.8 2.2 Top 25% 41.1 12.9 49.7 13.9 28.7 7.3 Figures based on Fall 2010 performance data. Bottom 25% 18.7 8.2 29.1 9.3 15.3 5

Adapted from Metro’s Fall 2010 Route Productivity report, the above tables depict the two measures of productivity identified by Metro’s Service Guidelines—rides per platform hour and passenger miles per platform mile—for all Metro routes serving Bellevue. These measures help Metro identify which routes require modification due to notably strong or weak performance, determined by whether a route ranks among the top or bottom 25th percentile for that measure and operating period. Ranking among the bottom 25th percentile indicates a potential need for service reduction, replacement, or elimination, while ranking among the top 25 percent may indicate a potential need for improved service frequency. Because routes serving the Seattle core tend to exhibit greater productivity than routes that do not, the analysis is segmented to avoid geographically inequitable restructuring practices that may otherwise result from this tendancy.

Note that the ‘Top 25%’ and ‘Bottom 25%’ thresholds indicated above refer to the 25th percentile of all King County Metro routes, not the 25th percentile among Bellevue-serving routes.

II-30 City of Bellevue Transit Master Plan 1

Spring 2011

Bellevue Routes Serving the Seattle Core Bellevue Routes Not Serving the Seattle Core Peak Off-Peak Night Peak Off-Peak Night Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Rides/ Pass Mi/ Route Route Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi Plat Hr Plat Mi 111 20.8 12.8 — — — — 219 4.2 0.5 — — — — 114 17.8 10.4 — — — — 221 17.0 5.0 17.8 5.7 12.5 2.7 167 22.3 16.7 — — — — 222 15.6 3.3 16.0 4.7 8.3 2.4 210 10.7 5.0 — — — — 230 E 36.3 8.6 25.9 9.6 26.1 6.5 211EX 16.9 4.8 — — — — 230 W 28.2 7.2 21.4 7.9 11.9 4.5 212 36.7 15.8 — — — — 232 15.5 4.8 — — — — 215 19.7 11.1 — — — — 233 23.0 5.5 22.2 6.4 13.5 3.2 216 21.2 13.9 — — — — 234 16.2 5.7 12.7 5.6 8.8 3.3 217 30.4 16.0 — — — — 237 13.7 5.1 — — — — 218 37.6 20.8 — — — — 240 27.9 9.9 24.5 12.6 12.9 5.5 225 24.5 12.4 — — — — 242 16.7 9.1 — — — — 229 27.2 14.3 — — — — 245 22.4 6.2 20.2 6.0 15.7 3.7 243 24.2 8.9 — — — — 246 9.6 1.8 8.5 2.0 — — 250 9.2 4.5 — — — — 247 4.8 1.3 — — — — 255 27.0 14.7 20.5 12.1 17.5 11.8 249 15.6 4.5 14.9 5.3 5.0 1.4 256 17.9 9.4 — — — — 253 35.2 11.3 36.4 12.5 31.5 8.9 261 17.2 7.2 — — — — 342 14.7 4.7 — — — — 266 13.5 7.1 — — — — 925 DART 1.0 0.5 — — — — 271 23.3 10.0 26.7 13.6 16.9 7.9 926 DART 8.4 2.2 7.4 1.9 — — 272 14.3 6.1 — — — — 280* — — — — 9.8 — Spring 2011 Thresholds Top 25% 27 7.2 27.4 9.3 20.3 6.2 Spring 2011 Thresholds Bottom 25% 9.8 2.9 12.7 3.3 8.8 2.6 Top 25% 42.0 12.9 52.6 15.2 32.0 8.4 Figures based on Spring 2011 performance data. Bottom 25% 18.6 7.9 29.4 9.8 17.7 5.8 * Passenger miles data was unavailable on some routes and time periods due to a lack of APC data.

The above tables depict the same measures of productivity for the Spring 2011 service quarter, adapted from the King County Metro 2011 Service Guidelines Report published in March 2012. While many of the routes previously identified as being among the top or bottom 25th percentile in Fall 2010 continued to be ranked as such in Spring 2011, there are several instances in which this is not the case. In general, even those routes ranked among the bottom 25 percent performed better in Spring 2011 than they did in Fall 2010.

II-31 Network Summary

Summary of Performance Measures Farebox Recovery Rides per Cost per Revenue Hours Passenger Mile Annual Rides Annual Passenger Mile Annual Fare Revenue Annual Operating Cost Annual Platform Hours Annual Platform Miles Annual Revenue Hours Route Ratio Platform Hour Platform Mile per Platform Hour per Platform Mile % Total Rank % Total Rank % Total Rank % Total Rank Rank % Total Rank % Total Rank % of Total Rank Rank Rank Rank Rank

550 1,905,541 13.5% 1 25,145,580 19.6% 1 $ 3,388,304.84 16.7% 1 $ 6,540,362.57 7.7% 2 51.8% 1 53,482.40 7.8% 2 753,461.34 6.7% 3 47,465.40 9.6% 1 35.63 2 $ 8.68 13 0.89 3 22.36 7

271 1,280,562 9.0% 2 7,758,466 6.1% 6 $ 1,515,704.31 7.5% 2 $ 7,238,125.41 8.6% 1 20.9% 22 59,419.17 8.7% 1 824,069 7.4% 1 42,133.94 8.6% 2 21.55 14 $ 8.78 11 0.71 13 53.97 2

230 1,013,994 7.2% 3 3,007,078 2.3% 10 $ 1,008,310.40 5.0% 5 $ 4,778,147.35 5.7% 7 21.1% 21 40,472.10 5.9% 6 494,063 4.4% 9 27,378.78 5.6% 8 25.05 7 $ 9.67 2 0.68 18 36.63 3

255 1,012,989 7.2% 4 9,505,587 7.4% 3 $ 1,426,212.63 7.0% 3 $ 5,923,638.84 7.0% 3 24.1% 16 42,581.06 6.2% 4 689,299 6.2% 6 28,540.27 5.8% 6 23.79 9 $ 8.59 14 0.67 19 54.94 1

253 918,944 6.5% 5 2,466,460 1.9% 14 $ 935,397.73 4.6% 6 $ 3,049,369.79 3.6% 10 30.7% 9 26,512.54 3.9% 10 287,586 2.6% 14 18,718.17 3.8% 10 34.66 3 $ 10.60 1 0.71 14 32.63 5

245 812,197 5.7% 6 2,733,510 2.1% 12 $ 881,617.11 4.3% 8 $ 5,103,273.30 6.0% 4 17.3% 29 43,098.42 6.3% 3 533,163 4.8% 8 29,625.85 6.0% 5 18.85 19 $ 9.57 3 0.69 17 14.83 12

240 732,339 5.2% 7 2,886,404 2.3% 11 $ 773,376.36 3.8% 10 $ 3,711,863.58 4.4% 9 20.8% 23 30,886.81 4.5% 9 405,871 3.6% 11 22,685.79 4.6% 9 23.71 10 $ 9.15 5 0.73 12 20.73 8

554 717,759 5.1% 8 14,008,427 10.9% 2 $ 1,120,509.49 5.5% 4 $ 4,827,727.93 5.7% 6 23.2% 18 39,477.70 5.8% 7 722,641.00 6.5% 5 36,360.28 7.4% 4 18.18 21 $ 6.68 35 0.92 2 N/A

560 610,752 4.3% 9 7,870,942 6.2% 5 $ 741,824.25 3.6% 11 $ 5,082,704.30 6.0% 5 14.6% 35 41,562.71 6.1% 5 737,302.00 6.6% 4 38,699.75 7.9% 3 14.69 32 $ 6.89 31 0.93 1 8.35 30

566 505,968 3.6% 10 7,952,593 6.2% 4 $ 810,505.90 4.0% 9 $ 4,143,705.05 4.9% 8 19.6% 24 33,884.25 5.0% 8 794,070.00 7.1% 2 27,412.48 5.6% 7 14.93 30 $ 5.22 44 0.81 6 7.97 31

535 420,937 3.0% 11 5,894,619 4.6% 8 $ 661,193.45 3.3% 14 $ 2,455,158.52 2.9% 13 26.9% 13 26,416.60 3.9% 11 570,725.47 5.1% 7 16,993.05 3.4% 13 15.93 26 $ 4.30 45 0.64 24 10.74 25

218 375,185 2.6% 12 4,841,476 3.8% 9 $ 897,350.03 4.4% 7 $ 1,768,527.77 2.1% 14 50.7% 2 10,275.85 1.5% 18 281,263 2.5% 15 3,980.84 0.8% 24 36.51 1 $ 6.29 38 0.39 46 33.09 4

221 361,456 2.6% 13 1,571,325 1.2% 20 $ 382,822.41 1.9% 16 $ 2,899,409.58 3.4% 11 13.2% 38 24,678.42 3.6% 12 317,266 2.8% 13 18,476.53 3.8% 11 14.65 33 $ 9.14 6 0.75 10 15.09 11

532 341,194 2.4% 14 5,943,502 4.6% 7 $ 704,255.50 3.5% 12 $ 1,610,096.32 1.9% 16 43.7% 5 17,324.04 2.5% 14 444,740.14 4.0% 10 10,183.97 2.1% 15 19.69 17 $ 3.62 46 0.59 32 14.20 16

212 316,677 2.2% 15 2,689,195 2.1% 13 $ 695,972.93 3.4% 13 $ 1,381,212.28 1.6% 18 50.4% 3 9,213.07 1.4% 19 182,883 1.6% 18 4,181.50 0.8% 23 34.37 4 $ 7.55 21 0.45 43 23.59 6

234 315,133 2.2% 16 1,798,941 1.4% 17 $ 349,751.68 1.7% 17 $ 2,792,160.14 3.3% 12 12.5% 39 23,486.07 3.4% 13 317,437 2.8% 12 17,671.49 3.6% 12 13.42 37 $ 8.80 10 0.75 9 16.71 10

233 235,478 1.7% 17 835,453 0.7% 24 $ 244,390.10 1.2% 20 $ 1,313,097.93 1.6% 20 18.6% 26 11,091.84 1.6% 17 147,332 1.3% 21 8,439.52 1.7% 16 21.23 15 $ 8.91 8 0.76 7 14.78 14

222 216,501 1.5% 18 800,312 0.6% 26 $ 200,185.65 1.0% 21 $ 1,763,420.02 2.1% 15 11.4% 41 15,003.38 2.2% 15 193,221 1.7% 16 11,047.38 2.2% 14 14.43 34 $ 9.13 7 0.74 11 11.36 23

111 173,004 1.2% 19 2,173,435 1.7% 16 $ 390,122.66 1.9% 15 $ 1,418,753.81 1.7% 17 27.5% 12 9,123.53 1.3% 20 188,799 1.7% 17 5,066.10 1.0% 21 18.96 18 $ 7.51 23 0.56 36 11.51 22

556 159,165 1.1% 20 2,325,060 1.8% 15 $ 126,800.76 0.6% 29 $ 896,304.25 1.1% 24 14.1% 36 7,329.33 1.1% 22 160,109.63 1.4% 20 5,561.66 1.1% 18 21.72 13 $ 5.60 43 0.76 8 12.22 21

249 149,425 1.1% 21 549,590 0.4% 32 $ 157,509.74 0.8% 25 $ 1,366,140.81 1.6% 19 11.5% 40 11,754.48 1.7% 16 144,037 1.3% 22 8,118.57 1.6% 17 12.71 39 $ 9.48 4 0.69 16 10.82 24

216 126,733 0.9% 22 1,665,010 1.3% 19 $ 284,089.19 1.4% 18 $ 959,495.86 1.1% 22 29.6% 10 6,148.28 0.9% 25 134,844 1.2% 23 3,546.94 0.7% 26 20.61 16 $ 7.12 28 0.58 33 12.35 19

555 107,767 0.8% 23 1,463,182 1.1% 21 $ 192,176.55 0.9% 22 $ 762,058.08 0.9% 26 25.2% 14 6,231.57 0.9% 23 124,503.94 1.1% 24 5,229.78 1.1% 20 17.29 24 $ 6.12 39 0.84 4 8.84 28

215 107,653 0.8% 24 1,753,282 1.4% 18 $ 256,607.55 1.3% 19 $ 1,075,873.71 1.3% 21 23.9% 17 6,222.00 0.9% 24 181,260 1.6% 19 3,320.63 0.7% 27 17.30 23 $ 5.94 41 0.53 38 9.67 27

242 92,361 0.7% 25 964,212 0.8% 23 $ 142,116.93 0.7% 28 $ 849,543.43 1.0% 25 16.7% 31 5,964.40 0.9% 26 118,525 1.1% 25 3,614.28 0.7% 25 15.49 27 $ 7.17 27 0.61 30 14.82 13

167 83,843 0.6% 26 1,156,743 0.9% 22 $ 121,512.42 0.6% 30 $ 567,738.67 0.7% 34 21.4% 20 3,797.05 0.6% 37 68,466 0.6% 35 2,257.77 0.5% 34 22.08 12 $ 8.29 15 0.59 31 16.90 9

229 79,779 0.6% 27 782,085 0.6% 27 $ 180,217.50 0.9% 23 $ 467,045.00 0.6% 39 38.6% 6 3,225.75 0.5% 39 58,421 0.5% 38 1,708.50 0.3% 40 24.73 8 $ 7.99 18 0.53 39 13.39 17

246 76,922 0.5% 28 192,404 0.2% 42 $ 105,762.88 0.5% 37 $ 958,031.36 1.1% 23 11.0% 42 8,454.41 1.2% 21 108,148 1.0% 27 5,519.98 1.1% 19 9.10 43 $ 8.86 9 0.65 22 3.64 43

261 76,052 0.5% 29 483,157 0.4% 35 $ 146,050.70 0.7% 26 $ 529,865.19 0.6% 36 27.6% 11 4,038.45 0.6% 36 66,023 0.6% 36 2,593.49 0.5% 32 18.83 20 $ 8.03 17 0.64 25 7.32 32

272 75,239 0.5% 30 600,328 0.5% 29 $ 93,642.09 0.5% 39 $ 691,806.64 0.8% 30 13.5% 37 5,024.74 0.7% 30 92,389 0.8% 30 3,150.75 0.6% 29 14.97 29 $ 7.49 25 0.63 27 14.64 15

232 75,228 0.5% 31 489,967 0.4% 34 $ 116,162.32 0.6% 33 $ 743,043.80 0.9% 27 15.6% 33 5,290.33 0.8% 27 117,194 1.0% 26 3,039.14 0.6% 30 14.22 35 $ 6.34 37 0.57 34 4.18 41

114 73,911 0.5% 32 826,684 0.6% 25 $ 159,670.41 0.8% 24 $ 637,889.28 0.8% 31 25.0% 15 4,231.93 0.6% 34 81,305 0.7% 33 2,301.23 0.5% 33 17.47 22 $ 7.85 19 0.54 37 10.17 26

342 67,082 0.5% 33 656,710 0.5% 28 $ 109,635.43 0.5% 35 $ 713,321.85 0.8% 29 15.4% 34 4,812.71 0.7% 31 103,414 0.9% 29 3,169.27 0.6% 28 13.94 36 $ 6.90 30 0.66 21 6.35 35

225 63,313 0.4% 34 526,955 0.4% 33 $ 145,165.10 0.7% 27 $ 325,648.98 0.4% 42 44.6% 4 2,201.50 0.3% 43 42,210 0.4% 43 1,351.50 0.3% 42 28.76 5 $ 7.71 20 0.61 29 12.48 18

211 62,884 0.4% 35 337,110 0.3% 40 $ 116,914.11 0.6% 32 $ 537,223.59 0.6% 35 21.8% 19 4,211.75 0.6% 35 71,709 0.6% 34 1,997.50 0.4% 38 14.93 31 $ 7.49 24 0.47 42 4.70 39

250 58,962 0.4% 36 586,650 0.5% 30 $ 118,356.37 0.6% 31 $ 716,909.99 0.8% 28 16.5% 32 5,269.33 0.8% 28 106,425 0.9% 28 2,968.13 0.6% 31 11.19 40 $ 6.74 34 0.56 35 5.51 37

266 58,172 0.4% 37 561,159 0.4% 31 $ 112,732.05 0.6% 34 $ 607,906.14 0.7% 32 18.5% 27 4,392.49 0.6% 32 83,664 0.7% 31 1,926.60 0.4% 39 13.24 38 $ 7.27 26 0.44 45 6.71 33

256 53,747 0.4% 38 379,393 0.3% 38 $ 82,438.39 0.4% 41 $ 474,167.63 0.6% 37 17.4% 28 3,334.50 0.5% 38 57,467 0.5% 39 2,140.67 0.4% 36 16.12 25 $ 8.25 16 0.64 26 6.60 34

217 52,169 0.4% 39 377,806 0.3% 39 $ 85,375.66 0.4% 40 $ 268,616.66 0.3% 44 31.8% 8 1,942.25 0.3% 44 30,906 0.3% 45 1,258.00 0.3% 43 26.86 6 $ 8.69 12 0.65 23 12.22 20

243 51,347 0.4% 40 379,960 0.3% 37 $ 107,453.03 0.5% 36 $ 302,279.96 0.4% 43 35.5% 7 2,235.35 0.3% 42 44,327 0.4% 42 1,181.48 0.2% 44 22.97 11 $ 6.82 33 0.53 40 8.57 29

210 45,556 0.3% 41 407,155 0.3% 36 $ 98,214.27 0.5% 38 $ 572,814.53 0.7% 33 17.1% 30 4,285.46 0.6% 33 82,004 0.7% 32 2,136.56 0.4% 37 10.63 41 $ 6.99 29 0.50 41 4.97 38

926 36,307 0.3% 42 117,104 0.1% 44 $ 43,062.83 0.2% 43 $ 472,889.34 0.6% 38 9.1% 43 5,049.00 0.7% 29 62,799 0.6% 37 4,237.25 0.9% 22 7.19 44 $ 7.53 22 0.84 5 3.69 42

237 25,384 0.2% 43 229,092 0.2% 41 $ 45,843.40 0.2% 42 $ 241,957.78 0.3% 45 18.9% 25 1,667.26 0.2% 45 40,394 0.4% 44 736.89 0.1% 46 15.22 28 $ 5.99 40 0.44 44 5.67 36

247 15,151 0.1% 44 97,837 0.1% 45 $ 19,566.88 0.1% 44 $ 329,196.98 0.4% 41 5.9% 45 2,391.79 0.4% 41 50,445 0.5% 41 1,490.22 0.3% 41 6.33 45 $ 6.53 36 0.62 28 1.94 44

219 13,217 0.1% 45 45,819 0.0% 46 $ 18,652.37 0.1% 45 $ 392,149.67 0.5% 40 4.8% 46 3,219.22 0.5% 40 56,931 0.5% 40 2,148.90 0.4% 35 4.11 46 $ 6.89 32 0.67 20 0.80 45

280 11,381 0.1% 46 132,379 0.1% 43 $ 11,029.08 0.1% 46 $ 172,048.43 0.2% 46 6.4% 44 1,164.54 0.2% 46 29,569 0.3% 46 821.27 0.2% 45 9.77 42 $ 5.82 42 0.71 15 4.48 40

Total 14,165,358 127,970,134 20,324,565 84,432,722 — 681,880 11,202,679 492,588 —— — —

Average 307,943 2,781,959 441,838 1,835,494 22.5% 14,823 243,537 10,708 18.44 7.50 0.65 13.94

Median 107,710 899,832 169,944 927,168 20.2% 6,227 129,674 4,081 17.30 7.50 0.65 11.36 All figures from King County Metro and Sound Transit annual 2010 performance data. Route 265 is not included because it did not begin operation in Bellevue until Fall 2011.

II-32 City of Bellevue Transit Master Plan

Farebox Recovery Rides per Cost per Revenue Hours Passenger Mile Annual Rides Annual Passenger Mile Annual Fare Revenue Annual Operating Cost Annual Platform Hours Annual Platform Miles Annual Revenue Hours Route Ratio Platform Hour Platform Mile per Platform Hour per Platform Mile % Total Rank % Total Rank % Total Rank % Total Rank Rank % Total Rank % Total Rank % of Total Rank Rank Rank Rank Rank

550 1,905,541 13.5% 1 25,145,580 19.6% 1 $ 3,388,304.84 16.7% 1 $ 6,540,362.57 7.7% 2 51.8% 1 53,482.40 7.8% 2 753,461.34 6.7% 3 47,465.40 9.6% 1 35.63 2 $ 8.68 13 0.89 3 22.36 7

271 1,280,562 9.0% 2 7,758,466 6.1% 6 $ 1,515,704.31 7.5% 2 $ 7,238,125.41 8.6% 1 20.9% 22 59,419.17 8.7% 1 824,069 7.4% 1 42,133.94 8.6% 2 21.55 14 $ 8.78 11 0.71 13 53.97 2

230 1,013,994 7.2% 3 3,007,078 2.3% 10 $ 1,008,310.40 5.0% 5 $ 4,778,147.35 5.7% 7 21.1% 21 40,472.10 5.9% 6 494,063 4.4% 9 27,378.78 5.6% 8 25.05 7 $ 9.67 2 0.68 18 36.63 3

255 1,012,989 7.2% 4 9,505,587 7.4% 3 $ 1,426,212.63 7.0% 3 $ 5,923,638.84 7.0% 3 24.1% 16 42,581.06 6.2% 4 689,299 6.2% 6 28,540.27 5.8% 6 23.79 9 $ 8.59 14 0.67 19 54.94 1

253 918,944 6.5% 5 2,466,460 1.9% 14 $ 935,397.73 4.6% 6 $ 3,049,369.79 3.6% 10 30.7% 9 26,512.54 3.9% 10 287,586 2.6% 14 18,718.17 3.8% 10 34.66 3 $ 10.60 1 0.71 14 32.63 5

245 812,197 5.7% 6 2,733,510 2.1% 12 $ 881,617.11 4.3% 8 $ 5,103,273.30 6.0% 4 17.3% 29 43,098.42 6.3% 3 533,163 4.8% 8 29,625.85 6.0% 5 18.85 19 $ 9.57 3 0.69 17 14.83 12

240 732,339 5.2% 7 2,886,404 2.3% 11 $ 773,376.36 3.8% 10 $ 3,711,863.58 4.4% 9 20.8% 23 30,886.81 4.5% 9 405,871 3.6% 11 22,685.79 4.6% 9 23.71 10 $ 9.15 5 0.73 12 20.73 8

554 717,759 5.1% 8 14,008,427 10.9% 2 $ 1,120,509.49 5.5% 4 $ 4,827,727.93 5.7% 6 23.2% 18 39,477.70 5.8% 7 722,641.00 6.5% 5 36,360.28 7.4% 4 18.18 21 $ 6.68 35 0.92 2 N/A

560 610,752 4.3% 9 7,870,942 6.2% 5 $ 741,824.25 3.6% 11 $ 5,082,704.30 6.0% 5 14.6% 35 41,562.71 6.1% 5 737,302.00 6.6% 4 38,699.75 7.9% 3 14.69 32 $ 6.89 31 0.93 1 8.35 30

566 505,968 3.6% 10 7,952,593 6.2% 4 $ 810,505.90 4.0% 9 $ 4,143,705.05 4.9% 8 19.6% 24 33,884.25 5.0% 8 794,070.00 7.1% 2 27,412.48 5.6% 7 14.93 30 $ 5.22 44 0.81 6 7.97 31

535 420,937 3.0% 11 5,894,619 4.6% 8 $ 661,193.45 3.3% 14 $ 2,455,158.52 2.9% 13 26.9% 13 26,416.60 3.9% 11 570,725.47 5.1% 7 16,993.05 3.4% 13 15.93 26 $ 4.30 45 0.64 24 10.74 25

218 375,185 2.6% 12 4,841,476 3.8% 9 $ 897,350.03 4.4% 7 $ 1,768,527.77 2.1% 14 50.7% 2 10,275.85 1.5% 18 281,263 2.5% 15 3,980.84 0.8% 24 36.51 1 $ 6.29 38 0.39 46 33.09 4

221 361,456 2.6% 13 1,571,325 1.2% 20 $ 382,822.41 1.9% 16 $ 2,899,409.58 3.4% 11 13.2% 38 24,678.42 3.6% 12 317,266 2.8% 13 18,476.53 3.8% 11 14.65 33 $ 9.14 6 0.75 10 15.09 11

532 341,194 2.4% 14 5,943,502 4.6% 7 $ 704,255.50 3.5% 12 $ 1,610,096.32 1.9% 16 43.7% 5 17,324.04 2.5% 14 444,740.14 4.0% 10 10,183.97 2.1% 15 19.69 17 $ 3.62 46 0.59 32 14.20 16

212 316,677 2.2% 15 2,689,195 2.1% 13 $ 695,972.93 3.4% 13 $ 1,381,212.28 1.6% 18 50.4% 3 9,213.07 1.4% 19 182,883 1.6% 18 4,181.50 0.8% 23 34.37 4 $ 7.55 21 0.45 43 23.59 6

234 315,133 2.2% 16 1,798,941 1.4% 17 $ 349,751.68 1.7% 17 $ 2,792,160.14 3.3% 12 12.5% 39 23,486.07 3.4% 13 317,437 2.8% 12 17,671.49 3.6% 12 13.42 37 $ 8.80 10 0.75 9 16.71 10

233 235,478 1.7% 17 835,453 0.7% 24 $ 244,390.10 1.2% 20 $ 1,313,097.93 1.6% 20 18.6% 26 11,091.84 1.6% 17 147,332 1.3% 21 8,439.52 1.7% 16 21.23 15 $ 8.91 8 0.76 7 14.78 14

222 216,501 1.5% 18 800,312 0.6% 26 $ 200,185.65 1.0% 21 $ 1,763,420.02 2.1% 15 11.4% 41 15,003.38 2.2% 15 193,221 1.7% 16 11,047.38 2.2% 14 14.43 34 $ 9.13 7 0.74 11 11.36 23

111 173,004 1.2% 19 2,173,435 1.7% 16 $ 390,122.66 1.9% 15 $ 1,418,753.81 1.7% 17 27.5% 12 9,123.53 1.3% 20 188,799 1.7% 17 5,066.10 1.0% 21 18.96 18 $ 7.51 23 0.56 36 11.51 22

556 159,165 1.1% 20 2,325,060 1.8% 15 $ 126,800.76 0.6% 29 $ 896,304.25 1.1% 24 14.1% 36 7,329.33 1.1% 22 160,109.63 1.4% 20 5,561.66 1.1% 18 21.72 13 $ 5.60 43 0.76 8 12.22 21

249 149,425 1.1% 21 549,590 0.4% 32 $ 157,509.74 0.8% 25 $ 1,366,140.81 1.6% 19 11.5% 40 11,754.48 1.7% 16 144,037 1.3% 22 8,118.57 1.6% 17 12.71 39 $ 9.48 4 0.69 16 10.82 24 1 Best-Performing Route by category 216 126,733 0.9% 22 1,665,010 1.3% 19 $ 284,089.19 1.4% 18 $ 959,495.86 1.1% 22 29.6% 10 6,148.28 0.9% 25 134,844 1.2% 23 3,546.94 0.7% 26 20.61 16 $ 7.12 28 0.58 33 12.35 19 11 Top 25% of Routes by category 555 107,767 0.8% 23 1,463,182 1.1% 21 $ 192,176.55 0.9% 22 $ 762,058.08 0.9% 26 25.2% 14 6,231.57 0.9% 23 124,503.94 1.1% 24 5,229.78 1.1% 20 17.29 24 $ 6.12 39 0.84 4 8.84 28 36 Bottom 25% of Routes by category 215 107,653 0.8% 24 1,753,282 1.4% 18 $ 256,607.55 1.3% 19 $ 1,075,873.71 1.3% 21 23.9% 17 6,222.00 0.9% 24 181,260 1.6% 19 3,320.63 0.7% 27 17.30 23 $ 5.94 41 0.53 38 9.67 27 46 Worst-Performing Route by category 242 92,361 0.7% 25 964,212 0.8% 23 $ 142,116.93 0.7% 28 $ 849,543.43 1.0% 25 16.7% 31 5,964.40 0.9% 26 118,525 1.1% 25 3,614.28 0.7% 25 15.49 27 $ 7.17 27 0.61 30 14.82 13

167 83,843 0.6% 26 1,156,743 0.9% 22 $ 121,512.42 0.6% 30 $ 567,738.67 0.7% 34 21.4% 20 3,797.05 0.6% 37 68,466 0.6% 35 2,257.77 0.5% 34 22.08 12 $ 8.29 15 0.59 31 16.90 9

229 79,779 0.6% 27 782,085 0.6% 27 $ 180,217.50 0.9% 23 $ 467,045.00 0.6% 39 38.6% 6 3,225.75 0.5% 39 58,421 0.5% 38 1,708.50 0.3% 40 24.73 8 $ 7.99 18 0.53 39 13.39 17

246 76,922 0.5% 28 192,404 0.2% 42 $ 105,762.88 0.5% 37 $ 958,031.36 1.1% 23 11.0% 42 8,454.41 1.2% 21 108,148 1.0% 27 5,519.98 1.1% 19 9.10 43 $ 8.86 9 0.65 22 3.64 43

261 76,052 0.5% 29 483,157 0.4% 35 $ 146,050.70 0.7% 26 $ 529,865.19 0.6% 36 27.6% 11 4,038.45 0.6% 36 66,023 0.6% 36 2,593.49 0.5% 32 18.83 20 $ 8.03 17 0.64 25 7.32 32

272 75,239 0.5% 30 600,328 0.5% 29 $ 93,642.09 0.5% 39 $ 691,806.64 0.8% 30 13.5% 37 5,024.74 0.7% 30 92,389 0.8% 30 3,150.75 0.6% 29 14.97 29 $ 7.49 25 0.63 27 14.64 15

232 75,228 0.5% 31 489,967 0.4% 34 $ 116,162.32 0.6% 33 $ 743,043.80 0.9% 27 15.6% 33 5,290.33 0.8% 27 117,194 1.0% 26 3,039.14 0.6% 30 14.22 35 $ 6.34 37 0.57 34 4.18 41

114 73,911 0.5% 32 826,684 0.6% 25 $ 159,670.41 0.8% 24 $ 637,889.28 0.8% 31 25.0% 15 4,231.93 0.6% 34 81,305 0.7% 33 2,301.23 0.5% 33 17.47 22 $ 7.85 19 0.54 37 10.17 26

342 67,082 0.5% 33 656,710 0.5% 28 $ 109,635.43 0.5% 35 $ 713,321.85 0.8% 29 15.4% 34 4,812.71 0.7% 31 103,414 0.9% 29 3,169.27 0.6% 28 13.94 36 $ 6.90 30 0.66 21 6.35 35

225 63,313 0.4% 34 526,955 0.4% 33 $ 145,165.10 0.7% 27 $ 325,648.98 0.4% 42 44.6% 4 2,201.50 0.3% 43 42,210 0.4% 43 1,351.50 0.3% 42 28.76 5 $ 7.71 20 0.61 29 12.48 18

211 62,884 0.4% 35 337,110 0.3% 40 $ 116,914.11 0.6% 32 $ 537,223.59 0.6% 35 21.8% 19 4,211.75 0.6% 35 71,709 0.6% 34 1,997.50 0.4% 38 14.93 31 $ 7.49 24 0.47 42 4.70 39

250 58,962 0.4% 36 586,650 0.5% 30 $ 118,356.37 0.6% 31 $ 716,909.99 0.8% 28 16.5% 32 5,269.33 0.8% 28 106,425 0.9% 28 2,968.13 0.6% 31 11.19 40 $ 6.74 34 0.56 35 5.51 37

266 58,172 0.4% 37 561,159 0.4% 31 $ 112,732.05 0.6% 34 $ 607,906.14 0.7% 32 18.5% 27 4,392.49 0.6% 32 83,664 0.7% 31 1,926.60 0.4% 39 13.24 38 $ 7.27 26 0.44 45 6.71 33

256 53,747 0.4% 38 379,393 0.3% 38 $ 82,438.39 0.4% 41 $ 474,167.63 0.6% 37 17.4% 28 3,334.50 0.5% 38 57,467 0.5% 39 2,140.67 0.4% 36 16.12 25 $ 8.25 16 0.64 26 6.60 34

217 52,169 0.4% 39 377,806 0.3% 39 $ 85,375.66 0.4% 40 $ 268,616.66 0.3% 44 31.8% 8 1,942.25 0.3% 44 30,906 0.3% 45 1,258.00 0.3% 43 26.86 6 $ 8.69 12 0.65 23 12.22 20

243 51,347 0.4% 40 379,960 0.3% 37 $ 107,453.03 0.5% 36 $ 302,279.96 0.4% 43 35.5% 7 2,235.35 0.3% 42 44,327 0.4% 42 1,181.48 0.2% 44 22.97 11 $ 6.82 33 0.53 40 8.57 29

210 45,556 0.3% 41 407,155 0.3% 36 $ 98,214.27 0.5% 38 $ 572,814.53 0.7% 33 17.1% 30 4,285.46 0.6% 33 82,004 0.7% 32 2,136.56 0.4% 37 10.63 41 $ 6.99 29 0.50 41 4.97 38

926 36,307 0.3% 42 117,104 0.1% 44 $ 43,062.83 0.2% 43 $ 472,889.34 0.6% 38 9.1% 43 5,049.00 0.7% 29 62,799 0.6% 37 4,237.25 0.9% 22 7.19 44 $ 7.53 22 0.84 5 3.69 42

237 25,384 0.2% 43 229,092 0.2% 41 $ 45,843.40 0.2% 42 $ 241,957.78 0.3% 45 18.9% 25 1,667.26 0.2% 45 40,394 0.4% 44 736.89 0.1% 46 15.22 28 $ 5.99 40 0.44 44 5.67 36

247 15,151 0.1% 44 97,837 0.1% 45 $ 19,566.88 0.1% 44 $ 329,196.98 0.4% 41 5.9% 45 2,391.79 0.4% 41 50,445 0.5% 41 1,490.22 0.3% 41 6.33 45 $ 6.53 36 0.62 28 1.94 44

219 13,217 0.1% 45 45,819 0.0% 46 $ 18,652.37 0.1% 45 $ 392,149.67 0.5% 40 4.8% 46 3,219.22 0.5% 40 56,931 0.5% 40 2,148.90 0.4% 35 4.11 46 $ 6.89 32 0.67 20 0.80 45

280 11,381 0.1% 46 132,379 0.1% 43 $ 11,029.08 0.1% 46 $ 172,048.43 0.2% 46 6.4% 44 1,164.54 0.2% 46 29,569 0.3% 46 821.27 0.2% 45 9.77 42 $ 5.82 42 0.71 15 4.48 40

Total 14,165,358 127,970,134 20,324,565 84,432,722 — 681,880 11,202,679 492,588 —— — —

Average 307,943 2,781,959 441,838 1,835,494 22.5% 14,823 243,537 10,708 18.44 7.50 0.65 13.94

Median 107,710 899,832 169,944 927,168 20.2% 6,227 129,674 4,081 17.30 7.50 0.65 11.36

II-33

SECTION 5: FORMAL LETTERS

JAMES W. MACISAAC, P.E. 381 - 129th Place NE ** Bellevue, WA 98005 ** Phone/Fax (206) 459-4653 E-mail: [email protected] DATE: September 13, 2012 TO: Bellevue Transportation Commission FROM: Jim MacIsaac SUBJECT: Bellevue Transit Master Plan

Commissioners:

Thank you for the opportunity to comment on the forthcoming Bellevue Transit Master Plan.

It appears that prior plans were lofty goals and little more than wishes for future transit mode shares of daily and peak period person trips. Hopefully this plan update will match future transit mode share estimates with future transit services planned or needed for Bellevue, and a funding approach to achieving the future service plan.

Bellevue CBD Issue For example, attached is an illustration of 2010 existing and 2030 daily transit ride estimates TO downtown Bellevue. Note that in 20 years transit ridership is estimated to increase 6 times over existing use — from 7,600 daily transit trips to 46,700 daily transit trips. The East Link FEIS estimates that only 6,000 of those trips will be served by East Link. Can the existing downtown Bellevue bus transit center accommodate bus volumes with a 5.4-fold increase in bus transit rid- ers? Will the Bellevue Transit Master Plan develop a transit service plan to accommodate the increase in bus service needs? And address its funding needs?

This illustration of downtown Bellevue transit access patterns is representative of the access pat- terns and transit mode shares that the BKR model is producing for all major employment areas of Bellevue — CBD, Bel-Red Corridor, Microsoft/high-tech area, 1-90 Corridor — by 2030.

1- 405 BRT System Issue Look again at the attachment for the transit access patterns for the Bellevue CBD. By 2030 the BKR model estimates that only 17% of transit ridership will be from Seattle and 9% from the Redmond/Microsoft (SR-520) corridor. East Link will serve many of those corridor trips that can get to its rail stations with very limited amounts of park-ride facilities (none in Seattle).

But the rest of the region must be served by bus routes. Note that 31% of the Bellevue CBD transit trips are estimated to approach via the 1-405 North corridor — nearly twice the transit rid- ership from Seattle. An estimated 19% of transit riders will approach via the 1-405 South corridor — greater than Seattle. That finds that 50% of Bellevue transit trips must be served via the 1-405 corridor — three times the transit trips coming from Seattle. Yet, currently each of the 1-405 corridors has only two regional bus routes and only a few Metro Transit bus routes.

As you know, all Eastside transportation agencies adopted the 1-405 Corridor Transportation Plan. A major element of that plan was top priority for a north-south BRT-lite* system in the Bellevue Transit Master Plan September 13, 2012 Page 2

1-405 corridor. Such a system could likely be implemented for about the same cost (plus infla- tion) as the Regional Express bus system and infrastructure improvements that Sound Transit implemented with its Sound Move (Phase 1 Regional Transit plan) for East King County.

Sadly that element of the adopted 1-405 Corridor Plan has been set aside by Sound Transit to devote all of its ST2 East King regional transit funding for the next 20 to 30 years to the East Link light rail line. If it presses for funding of an ST3 phase, it will likely give top priority to extending that rail line. Metro transit has no funding to pursue a BRT-lite* system in the 1-405 corridor.

Conclusion The Bellevue Transit Master Plan must give major attention to describing a 2030 transit system that will serve its 2030 goals, strategic plans and rider estimates. It must also develop a poten- tial funding strategy to produce the 2030 transit service plan.

A major element of the Bellevue Transit Master Plan must be the planned BRT-lite* system in the 1-405 corridor that would serve 50% of the transit access needs of the Bellevue major em- ployment areas. It will be three-county in reach (Snohomish, King, Pierce) and therefore be a top priority in Regional Transit planning. If assigned to Sound Transit for implementation, it must be given top priority for any ST3 program proposal.

If a transit plan needed to accommodate the 2030 strategic plan cannot find funding, then the City of Bellevue must develop a traffic model that reflects only a funded transit plan.

Respectfully offered, Jim MacIsaac

* BRT-lite means express bus routes operating on shared HOV or HOT lanes rather than on ex- clusive transit lanes or guideways. zioz Ainf — uo!ssiunuoj uo!levodsueil anAaliag aq ol. uo4quasam alepdn ueld C1E0 :aanloS Transportation

October 10, 2012

Franz Loewenherz Sr. Transporation Planner City of Bellevue 450 110th Avenue. NE PO Box 90012 Bellevue, WA 98009

RE: Bellevue Transit Master Plan

Dear Mr. Loewenherz,

Seattle Children’s is very interested in giving input into the city of Bellevue’s Transit Master Plan.

Children’s Bellevue Clinic and Surgery Center is large and growing player in Bellevue’s Medical District. On an Avenuerage day, 200 staff work at the Clinic to perform as many as 25 surgeries and see over 325 patients.

Children’s is committed to encouraging transit and other non-drive-alone commuting among our staff. Our comprehensive transportation program provides free transit passes, free bikes, highly subsidized vanpools and a $3.25 commute bonus for staff who leAvenue their cars at home. At the same time we carefully manage our parking through daily parking charges. Although the commute benefits are the same at both facilities, there are stark differences in mode split between our Seattle Main Campus (39.3% drive alone with 5.7 vehicle miles trAvenuelled) and our Bellevue Surgery Clinic (64.2% and 9.4 VMT.) We believe the Bellevue Transit Master Plan provides a great opportunity to address some of the challenges that make it difficult for our staff and our patients to choose transit when they come to our clinic. Please accept the following recommendations for inclusion into the plan:

1) Improve transit connections between the Medical District and the Bellevue Transit Center We see opportunities to consolidate existing service on routes 234, 235 and 226 so that they serve the same stops both directions on 116th Avenue NE south of NE 12th Street. By staggering this service the connections to the Bellevue Transit Center could run every 10 minutes.

2) Create a direct connection between the University District and the Medical District

The route 271 currently provides service from University District to Bellevue and continues to Issaquah crossing I405 on NE 4th Street. If re-routed to cross I405 over the 12th Avenue Bridge,

4800 Sand Point Way NE TEL 206-987-5908 PO Box 5371 Email paulo.nunes- Seattle, WA 98145-5005 [email protected]

www.seattlechildrens.org

Transportation

route 271 could create a direct connection between University District in Seattle and Bellevue’s Medical District. This makes a vital link between for the 5,000 Children’s employees who ahve access to frequent all day shuttle to the University District, the 10,000 staff, students and faculty at the University of Washington Medical Center and the growing employment center in the Medical District.

3) Improve crossing of NE 116th for transit users

The north bound King County Metro Transit route 234 stops in front of our clinic. The south bound stop is directly across the street but there is no marked crossing at that location. We encourage the city to pursue opportunities to improve this crossing movement perhaps by adding a mid-block crossing which would shorten the walk to the south bound bus stop to 50 feet rather than the current 700 feet to needed to reach the bus stop after crossing at NE 12th Street.

4) Improve the pedestrian environment along NE 116th Street

The city of Bellevue has made significant improvements to the pedestrian realm on the NE 12th Street and NE 10th Street crossings over I405. The wide and sometimes protected walk ways over the bridges create excellent pedestrian levels of service. Unfortunately when arriving at the Medical District pedestrians encounter narrow sidewalks adjacent to fast moving traffic that are often interrupted by driveways and utility poles.

Children’s encourages the city of Bellevue to pursue improvements along NE 116th Street to match the excellent facilities now available on the NE 10th and NE12th I405 bridge crossings.

Thank you for considering our input. Please let us know if there are other opportunities available for us to participate in shaping this exciting plan. We look forward to working with you to make transit a more effective option for our patients and staff.

Best regards,

Paulo Nunes-Ueno Director | Transportation and Sustainability Seattle Children's

4800 Sand Point Way NE TEL 206-987-5908 PO Box 5371 Email paulo.nunes- Seattle, WA 98145-5005 [email protected]

www.seattlechildrens.org

SECTION 6: SERVICE ELEMENT SCOPE OF WORK

ATTACHMENT A-1 SCOPE OF WORK

BELLEVUE TRANSIT MASTER PLAN SERVICE ELEMENT September 20, 2012

This document describes the project background, approach, scope of work, budget, and schedule for an Agreement (“Agreement”) between the City of Bellevue (“City”) and Nelson\Nygaard (“Consultant”) for transit service consultant services in support of the Bellevue Transit Master Plan.

PROJECT BACKGROUND

The City Council envisions a fully integrated and user-friendly network of transit services for Bellevue that supports the city’s growth, economic vitality, and enhanced livability, and has developed the following set of project principles to direct development of the Transit Master Plan (see Attachment A- 2).

1. Support planned growth and development in Bellevue with a bold transit vision that encourages long-term ridership growth.

2. Engage community stakeholders in setting the priorities for transit delivery.

3. Determine where and how transit investments can deliver the greatest degree of mobility and access possible for all populations.

4. Incorporate other transit-related efforts (both bus and light rail) underway in Bellevue and within the region.

5. Identify partnership opportunities to further extend transit service and infrastructure.

6. Develop measures of effectiveness to evaluate transit investments and to track plan progress.

Guided by these project principles, Bellevue staff will embark on a planning process that includes multiple engagement opportunities with the following community stakeholders and partner agencies.

. City Council: On July 9, 2012 the Bellevue City Council initiated the Bellevue Transit Master Plan an update of the City’s 2003 Transit Plan. To help guide the project, Council approved a set of project principles intended to provide direction over the course of the project. Staff will seek Council’s concurrence on key plan components (service, capital, and policy elements) throughout the plan development process. Consistent with previous transit planning efforts, the Bellevue Council will be presented with the final Transit Master Plan report for adoption; which, upon acceptance, will inform updates to the Comprehensive Plan, Land Use Code, and potential city-led transit initiatives.

. Transportation Commission: There will be regular staff briefings to the Transportation Commission to ensure continuity through the plan development process. Staff will seek the Transportation Commission’s concurrence on key plan components (service, capital, and policy elements) and approval of the final report before it is submitted to Council for adoption.

. Other Boards & Commissions: Per Council direction, staff is broadening the Transit Master Plan engagement effort to allow for additional opportunities for informal discussions among members of the Transportation, Planning, Arts, and Human Services Commissions and the Parks and Community Services Board. Two strategies will be employed to enhance communication between members of these boards and commissions: (i) Members of the Planning Commission, Human Services Commission, Arts, and Parks and Community Services Board will be invited to attend all staff briefings on the Transit Master Plan to the Transportation Commission. (ii) A Transit Master Plan discussion forum will be held for the Transportation, Planning, Arts, and Human Services Commissions and the Parks and Community Services Board on Tuesday, September 18 (from 6 to 8 PM) at City Hall to help inform Bellevue’s transit service vision.

. Community Stakeholders: A comprehensive public engagement strategy will provide meaningful input on transit services and facilities from a range of stakeholders including residents, workers, students, businesses, major institutions, neighboring cities, agencies, and others (e.g., Network on Aging, Bellevue School District, Bellevue College, Chamber of Commerce, Bellevue Downtown Association). Special attention will be required to enlist the participation of “under-represented” communities such as immigrants, low-income and non-native English speakers.

. Partner Agencies: A high level of coordination will occur between partner agencies and the multiple City departments influenced by the Transit Master Plan. King County Metro Transit, Sound Transit, Regional Council, City of Redmond, City of Kirkland and others will be consulted throughout the plan development.

PROJECT APPROACH

The Bellevue Transit Master Plan (TMP) project, an update of the 2003 Bellevue Transit Plan, will allow Bellevue to build on the successes that followed the adoption of the previous plan. Consistent with the 2003 Plan, the TMP comprises three major elements supported by extensive public outreach and data-driven technical research. Although presented sequentially in the scope of work, the service, capital, and policy elements are not envisioned as stand-alone work products. Each of these plan elements inform and are informed by the overall process.

1. Service Element: The service element will explore existing and future market conditions that influence transit performance in Bellevue. The outcome of this effort will be the identification of the city’s transit service priorities—a refinement of the project principles adopted at the on-set of the project—including route-level recommendations that are responsive to different financial scenarios (reduction, status-quo, expansion) and attune to different time horizons (short-, medium-, and long-term).

Bellevue Transit Master Plan (Service Element) Scope of Work Page 2

2. Capital Element: The capital element will identify strategies to improve access to and efficient and reliable delivery of transit service in Bellevue. A secondary purpose is to identify facilities and amenities for passenger comfort and convenience. The capital element will be closely coordinated with Bellevue’s station area planning studies and the Downtown Transportation Plan Update and will draw from other recent plans (e.g., Eastgate/I-90 Project, Bel-Red, FATS, Ped-Bike).

3. Policy Element: The policy element will explore different strategies the City might undertake to support transit including the implementation of development guidelines that direct future land uses to facilitate improved access and use transit. These strategies have the potential to increase transit ridership along affected corridors, thereby aligning with Metro’s resource allocation decisions in its Strategic Plan for Public Transportation 2011-2021 and associated Service Guidelines.

CONSULTANT TASKS AND DELIVERABLES

The first step in developing transit service recommendations is to fully understand the market that currently exists and how it may change over time. In particular, land use patterns, population and employment density, and projected travel patterns will play a crucial role in assessing transit’s potential in Bellevue. The result of this analysis will be recommended transit service modifications aimed at relieving overcrowding, improving schedule reliability, expanding service coverage, improving service to major generators, providing more direct linkages between communities, eliminating service where no longer necessary, and reducing inconvenience to passengers by improving scheduled connections and/or providing more direct services where many transfers are now required.

Task 1: Existing Transit Market

The City’s transit system is intimately woven into existing demographic, economic, and social conditions. For instance, by understanding the major employment areas of the city, one can better determine the location and times of day when transit is required. This task involves extensive use of geographic information systems (GIS), route performance data, and market research to provide:

(i) an understanding of key demographic data that influences transit performance; (ii) an overview of the current bus network structure, services provided in terms of miles and hours, and services consumed (i.e. ridership); (iii) an assessment of transit service availability, connectivity, and competitiveness in terms of service area coverage, frequency of service by day-of-week and time period, proximity of bus routes to and directness of service between major activity centers and residential neighborhoods, and comparison of bus versus automobile travel times; (iv) an assessment of physical barriers to accessing transit; (v) an appraisal of route performance as measured by efficiency, effectiveness, and reliability; (vi) an estimate of how improved transit services will affect social equity throughout the city; and (vii) an appreciation of public opinion regarding transit service in Bellevue based on the 4,250 responses to the City’s online transit survey, transit agency customer comments, and findings from other reports, including the 2011-2012 Bellevue Human Services Needs Update, wherein 40 percent of respondents reported having difficulty “finding public transportation to get to work or other places.”

Given Metro’s focus on creating a more efficient and productive transit system, the Bellevue TMP will need to develop strategies that align the City’s interests and priorities with Metro’s Strategic Plan and associated Service Guidelines. In this context, it is important to develop a transit service vision for Bellevue that makes better use of the region’s limited resources as efficiently and effectively as possible.

Bellevue Transit Master Plan (Service Element) Scope of Work Page 3

To support this Bellevue TMP objective, the Consultant will evaluate the performance of the existing route network to ensure that current operations are being used effectively. Some transit services in Bellevue have growing demand or are already exceeding capacity. Other routes and time periods are known to be not well used. Efficient and productive services find the middle ground between over-supply and overcrowding. To achieve this balance, transit agencies can change the frequency of service, when and how long a particular service is offered (the span of service), and the spacing between stops, and jurisdictions like Bellevue can change the level of priority given to transit, such as through infrastructure improvements like HOV lanes or signal priority.

Bellevue staff compiled a detailed route profile report and maps depicting demographic conditions to assist the Consultant in evaluating existing transit market conditions. Bellevue staff is also completing a detailed review of an online questionnaire that will summarize the major themes expressed by current transit riders, former transit riders, and non-riders. The Consultant will be provided this information along with additional analyses on a range of topics including a review of RapidRide B Line scheduling that suggests there might be excessive layover time in this BRT-style service. Finally, the Graphics Consultant and City staff will create detailed maps for the project including representations of transit services available during the base, peak, night, and weekend periods in Bellevue.

The Consultant will develop a technical memo appraisal of current market characteristics and route performance in Bellevue. The memo should make ample use of performance metrics highlighting particular routes that might be very productive on average, but might have an unproductive segment or time of day. Conversely, some services are particularly busy, but only at certain times. The memo should also include the following representative types of tables, figures, and supporting narrative: (i) summary of service frequencies and operating characteristics of routes serving Bellevue; (ii) destinations served by Bellevue routes by service frequency during each time period; and, (iii) route performance assessment consistent with Metro’s service guidelines. The Consultant will share with the Graphics Consultant illustrations developed on previous projects (including the Seattle Transit Master Plan) that can be repurposed for the Bellevue Transit Master Plan project.

Deliverables: . The Consultant will prepare a technical memo that makes ample use of performance metrics in its assessment of the existing transit market in Bellevue. . The Consultant will prepare sketch maps of the existing transit market and share illustrations developed on previous projects that will be reproduced by Bellevue’s graphics consultant for inclusion in the technical memo. . The Consultant will respond to one round of comments from City staff for this technical memorandum and slide presentation.

Task 2: Future Transit Market

This task will look to the future and identify ways to address the challenges and opportunities of changing demographics, land use characteristics, and travel patterns affecting transit performance. Demand estimates are critical to designing the future transit network and predicting the viability of the system. The City’s Bellevue-Kirkland-Redmond (BKR) travel demand model will be used to analyze the potential passenger demand for multiple routing and financial scenarios (as limited by horizon years and number of scenarios).

Production/attraction travel data between Mobility Management Areas (MMAs) in Bellevue and between these MMAs and other Eastside and regional destinations will be used by Bellevue staff to generate flow maps between these travel districts. This information will be used by the Consultant to compare the existing service structure to the pattern and volumes of future travel demand and to

Bellevue Transit Master Plan (Service Element) Scope of Work Page 4 optimize transit service delivery by identifying where route modifications might result in more efficient operations.

EastLink represents a significant consideration in Bellevue’s future transit market. The 2003 Bellevue Transit Plan did not take into account the 2008 voter-approved Sound Transit 2 (ST 2) Plan to extend light rail from Seattle, across Lake Washington on Interstate 90, through Bellevue and on to Overlake Transit Center in Redmond. The 2010 East Link Transit Integration Plan, created by Sound Transit and King County Metro staff, serves as a “best guess” prediction of how the bus network will operate in the future with East Link LRT. Bellevue modeling staff have had to interpret the East Link Transit Integration Plan to define the transit network used in future transportation forecasting scenarios.

In Task 2, the Consultant will conduct a detailed review of the representation of the East Link Transit Integration Plan in the city’s current BKR travel demand model. The Consultant will characterize the overall bus/rail integration plan and may suggest alternative refinements to its interpretation as depicted in the BKR model.

The Consultant will also review the sufficiency of service routing and scheduling assumptions and planned bus accommodations at East Link stations and identify opportunities to enhance service delivery and the rider experience when transferring between the local and regional transit network at East Link stations in Bellevue. The Consultant will, among other elements of its technical memo, clearly document Sound Transit/Metro assumptions related to bus integration (e.g., number of bus bays, layover space, kiss-and-ride and paratransit van accommodations) at EastLink stations in Bellevue.

Deliverables: . The Consultant will participate in a series of discussions with Bellevue modeling staff in a review of the BKR model and its characterization of the 2010 East Link Transit Integration Plan. . The Consultant will prepare a technical memo that assesses the future transit market in Bellevue. . The Consultant will respond to one round of comments from City staff for this technical memorandum.

Task 3: Transit Service Vision

This task assesses opportunities for new service, modifications to existing services, and potential reductions of service so Metro and Sound Transit can better allocate scarce resources more effectively. Recognizing that a one-size-fits-all approach to bus service may not meet every community’s needs, King County Metro adopted a Five-year implementation plan for alternatives to traditional transit service delivery (June 2012). Consistent with this direction, the Consultant is expected to propose transportation services of the right size, scale, and type in Bellevue.

The Consultant will consider the trade-off discussions by Bellevue’s Board and Commissioners at the Transit Master Plan Forum (9/18/12) in defining which of the following service attributes should be prioritized in support of the City’s transit vision: service frequency, service directness, span of service, service area coverage, and transit travel time. Findings from this forum will be used by the Consultant, along with the results from all preceding tasks, in developing a phased strategy for addressing Bellevue’s unmet transit needs. Unmet transit needs will be addressed with prioritized route-level recommendations matched to current and forecasted travel patterns, responsive to a range of financial scenarios (reduced funding, stable funding, and growing resources), and attune to different time horizons (short-, medium-, and long-term).

The Consultant’s route-level proposals technical memo should include the overarching rationale supporting the recommendation (e.g., system simplicity, directness, convenience, reliability) along with

Bellevue Transit Master Plan (Service Element) Scope of Work Page 5 performance metrics about the overall positive net benefit for transit customers and use of resources (e.g., cost implications, efficiencies realized, anticipated productivity gains). Route level recommendations will be prioritized in a high/medium/low ranking to highlight the relative importance to supporting the overall transit service vision.

Bellevue staff will support this task by providing the Consultant with visual displays of transit propensity that will be useful for identifying areas where transit service should be expanded, and where service is being provided in low propensity areas which could be more cost-effective if served by alternative service delivery methods. The Consultant will also review the BKR travel demand forecasts to determine the predominant future travel patterns to/from and within Bellevue. All BKR model data will be processed and delivered to the Consultant by City of Bellevue staff in graphical or tabular format. The City’s BKR model will also be used to estimate ridership variations associated with service options developed by the Consultant, taking into account such trade-offs as service directness and service coverage, which tend to have an inverse relationship.

The development of near-term transit recommendations will begin with a strategy session facilitated by the Consultant, who will convene Sound Transit and King County Transit staff in an open exchange of ideas. This strategy session will involve evaluating and prioritizing service alternatives consistent with the project principles. The two City Council adopted principles (see Attachment A-2) that most closely relate to this task are: (i) support planned growth and development in Bellevue with a bold transit vision, and (ii) determine where and how transit investments can deliver the greatest degree of mobility and access possible for all populations. It is critical that the Consultant develop creative and practical transit service recommendations based on a realistic appraisal of available resources.

The mid-term transit vision developed in this task will prepare the City for the traffic circulation impacts associated with the EastLink construction period. The Consultant will interview Metro, Sound Transit, and Bellevue staff to arrive at routing recommendations that respond to the closure and reconstruction of the South Bellevue Park & Ride, tunneling work on NE 6th Street that affect westbound approach access to the Bellevue Transit Center, and potentially the construction of Bellevue Way Arterial HOV improvements. The Consultant will identify both transit service (routes that should be considered for upgrades/restructuring during this period) and capital (interim commuter parking and layover facilities) mitigation measures that the City will reference in its future discussions with Metro and Sound Transit.

The long-term transit vision developed in this task will prepare the City for the start of EastLink operations in Bellevue. The Consultant will also identify additional future regional transit investments such as the detailed Sound Transit Phase 3 planning study that will commence in 2015 and implementation of the Bus Rapid Transit project elements identified in WSDOT’s Interstate 405 Master Plan.

The Graphics Consultant and City staff will create detailed maps developed from the Consultant’s sketches of the transit service vision. The Consultant will also share with the Graphics Consultant illustrations developed on previous projects (including the Seattle Transit Master Plan) that can be repurposed for the Bellevue Transit Master Plan project.

Deliverables: . The Consultant will facilitate a series of strategy sessions with City and transit agency staff to arrive at a shared transit service vision for Bellevue. . The Consultant will develop a technical memo that makes ample use of performance metrics in its prioritization of route-level recommendations. . The Consultant will prepare sketch maps showing proposed route-level modifications that will be reproduced by the Graphics Consultant for inclusion in the technical memo.

Bellevue Transit Master Plan (Service Element) Scope of Work Page 6

. The Consultant will assess the applicability of alternative service delivery methods that might be appropriate in Bellevue. . The Consultant will integrate into the technical memo an assessment of the percent of destinations accessible in a given amount of time. . The Consultant will integrate into the technical memo an analysis that highlights the community’s internal strengths and weaknesses and external opportunities and threats in realizing the transit service vision. . The Consultant will respond to one round of comments from City staff for this technical memorandum.

Task 4: Partnership Opportunities

The Consultant will undertake an analysis of partnership opportunities that the City might want to consider with other government organizations (e.g., Bellevue School District, Bellevue College, Metro, Sound Transit), human service agencies, and private corporations, to improve transit service delivery in Bellevue. The City of Bellevue’s speed and reliability partnership with both Redmond and King County Metro in implementing the RapidRide B line is an example of this type of public sector leadership. Jurisdictions elsewhere in the region (e.g., Seattle and Redmond) are also using direct financial partnerships to secure additional transit service in their communities.

Deliverables: . The Consultant will join City staff in a series of meetings with institutions (e.g., Bellevue School District) to clarify potential partnership opportunities to improve transit service delivery in Bellevue. . The Consultant will develop a technical memo that assesses potential partnership opportunities. . The Consultant will respond to one round of comments from City staff for this technical memorandum.

Task 5: Project Management

The Consultant will manage the contract tasks and budget in general accordance with the contract. Propose reallocation of budget resources among budgeted tasks, or changes to the timeline may be approved with concurrence of the City.

Deliverables: . The Consultant will develop an agenda for and participate in a project kick-off meeting at a mutually agreed-upon time subsequent to receiving a notice to proceed. . The Consultant will prepare invoices and progress reports on a monthly basis, and submit these to the City of Bellevue project manager. Progress reports will document the specific work accomplished and the completion status for each task identified in this scope of work, public the budget status for each task.

CITY OF BELLEVUE PROJECT MANAGEMENT

Franz Loewenherz Senior Planner, Bellevue Transportation Department 425-452-4077, [email protected]

BUDGET

The budget for this project will not exceed $50,000.

Bellevue Transit Master Plan (Service Element) Scope of Work Page 7

WORK PROGRAM SCHEDULE

All of the work outlined in this Service Element scope of work and all deliverables will be completed prior to February 28, 2013.

The Service Element is the first phase of the overall Transit Master Plan process that will be completed by the end of 2013 as indicated in the graphic below.

Bellevue Transit Master Plan (Service Element) Scope of Work Page 8