Issue 2 - November 2015 Coaching Community News Inside this month: WIN THIS BRAND NEW CAR

Simply answer the question on the inside cover of this flyer to be in with a chance of winning

www.donttravelempty.com Competition Details

The competition is a six month draw, to be drawn in May 2016. Simply answer the below question by selecting either A, B or C and then select the option that explains how you qualify for the draw.

“The link from the DTE Trusted Partners management systems creates and automatically matches your empty legs and available vehicles. None of your customer details or prices are ever sent over to DTE to ensure you are protected. This is all possible via what is known as an “API”. What does “API” stand for?” A B C How do you qualify? I’m an enhanced member of DTE who actively uses DTE.

I’m an operator who signed up to DTE before May. Amazingly Annoyed Application Powerful Panda Programming I’m an operator who helped a DTE member with a Iceberg Innuendo Interface Passenger Recovery.

I’m a DTE member who purchased a DTE Trusted Partners coach management software system.

I’m a DTE member who uses a management system from one of DTE’s Trusted Partners and takes the link to DTE. Your Information

Name

Address

Company

Contact No.

Email

Terms and Conditions date and entrants who are not contactable within 30 days after reasonable 1 - Open to UK residents, aged 18 and over, excluding employees of Don’t means, shall be disqualified, lose their entitlement to the prize. Unclaimed prizes Travel Empty Ltd , their immediate families or anyone professionally connected will be void and may be used for future prize draws. with the operation of the prize draw. 10 - By entering entrants agreed to participate reasonable publicity in the event 2 - No Purchase Necessary. that they are a winner. This may include use of their name and image in online 3 - To Enter: submit a fully completed entry form for the selected prize draw publicity, in emails, and through any other print or social media;. If you don’t within the dates as stated on the entry page. agree with this we recommend that you do not enter into the draw. 4 - There is a maximum of one entry per company via the main entry route, 11 - The Promoter reserves the right to suspend / terminate any prize draw at however additional entries may be available to those recommending friends or any time if it has reasonable grounds for doing so, which may include without others at the sole discretion of the promoter. limitation a prize draw (or the website on which it is presented) being subject to, 5 - No bulk, third party or automated entries permitted or those submitted via or affected by, any denial-of service (DOS) attacks, bugs, viruses or any other macros or similar. The Promoter may disallow entries, refuse to award any prize, technologically harmful material or act of hacking by a third party, or in the event or seek its recovery, in the event of an entrant’s fraud, dishonesty or non-entitle- of any wilful attempt to breach these terms and conditions. ment under these terms and conditions. 12 - To the extent permitted by law, the Promoter other members of our group 6- For the name and county of the winner(s), please send an SAE to [name of of companies and third parties connected to ukprize.co.uk hereby expressly promotion] c/o Don’t Travel Empty Ltd, the Old School, Aylmerton, Norfolk, exclude: NR11 8RA within four weeks of the relevant closing date. 13 - all conditions, warranties and other terms which might otherwise be implied 7 - No cash or other alternative to the stated prize is available, except in the by statute, common law or the law of equity; event of unforeseen circumstances the stated prize is no longer available, the 14 - any liability for any direct, indirect or consequential loss or damage incurred Promoter reserves the right to provide a similar prize or a prize of equal or by any entrant or winner in connection with any prize draw or any entry. greater value 15 - As a condition of your entry into any prize draw, you agree to indemnify us 8 - Winners will be selected from all valid entries in a random draw to be and our affiliates, officers, employees and agents from and against any and all conducted within 7 working days of the end of May 2016 and for your total liabilities, other expenses (including costs and legal fees) and damages arising confidence to be conducted by Divcom , publishers of Route One magazine out of claims resulting directly or indirectly from such entry. 9 - Winners will be notified by phone, e-mail or post within 14 days of the draw T: 0845 548 5003 E: [email protected] Introduction Introductionwww.donttravelempty.com

Welcome

Dear Member, In this month’s issue we have a “meet the team” section so you can learn a bit more about the Welcome to issue two of DTE’s new Coaching people behind DTE (and we are a people business Community News magazine. Your reactions to first and foremost) and an article on websites which issue one were brilliant and you seem to like what we hope you find useful. we are doing both on the website and in print so thank you. Please keep the ideas coming, some of We hope you enjoy your coffee whilst reading this the best features on DTE were recommended to us issue and here’s to a busy December by you, ultimately DTE is nothing without you. All at DTE It’s been a really busy month on DTE with plenty of members posting work and getting assistance which is great as historically this can be a quiet time of year but you have kept us busy thank you.

We hope you found the article on coach management systems interesting last month and if you don’t currently use one then you are now starting to think about using one. Seriously, the sooner the better. Once you do you will genuinely Anthony Marett wonder how you ever managed without it. DTE Founder and Owner of Maretts Chariots

This Month’s Contents

Welcome 01 Your Website 02 Meet the Team 06 This Months Best Quotes 09 Maintenance Records 10 Coaches For Sale 15

www.donttravelempty.com 01

p13.indd 13 21/04/2015 15:38 How to get more customer online: Your Website and the importance Digital Marketing

In September 2014 a milestone was reached, the Common faults are: one billionth website went live on the world wide web, that’s one billion websites. Think about that number for 1/ Old photos of old vehicles now not in your fleet a moment, it is a colossal amount and the internet is 2/ A website that only fills half a page as it is so old growing so fast that number will almost certainly double 3/ Incorrect contact details in a much smaller amount of time than it took to get to 4/ Quote forms not working a billion in the first place. Every single second of every 5/ Website not properly optimised so nobody can find it single day over 15 million Google searches are entered and over 330 million e-mails are sent.....every.... single.... The nice thing about working in the coaching industry is second. that you won’t have a lot of competition for the terms you want to be found for. Let’s take Cheltenham as a random When you search for something on the internet Google example. If you do a google search for “coach hire doesn’t immediately go off and do your search for you Cheltenham” now, the top three, without even checking there and then, it is constantly, searching every line of will nearly all be coach brokers. every page of every website in the world and storing that information so when you do your search it already has the results. More about what Google is searching for later.

So, the questions are:

1/ do you have a website?

2/ if so, can your potential customers find it?

3/ if so does it convert lots of visitors into enquiries?

4/ do you respond to e mail enquiries?

5/ if not why not?

DTE’s research lead us to believe that approximately only 70% of operators have a website and of those who do you have a website? do a large percentage had one built and thought “job done” and have never updated it. Of the ones who have We were right. This image shows two brokers and one a website, have optimised it so it can be found and genuine coach company (a DTE member) actually who have kept it updated many don’t respond swiftly to based in Cheltenham. The second two are both coach quotes coming in. companies (including the same DTE member who has a Google ad word presence) and who have added their Why is it important to have a good website? details to Google maps which is free. Now, if I were a customer looking to book a coach I wouldn’t know who Simple, most of your customers (even the older ones) was a bonafidi local coach company and who isn’t will look for you on the internet now, nowhere else. If and anyone not on the first page wouldn’t even get the you haven’t got a presence they will not find you, even chance to quote let alone get the job. your regular customers. You may get away with this for a few years but over time you won’t. In a nutshell, In fact Swanbrook, the genuine company actually have 3 your website is your shop window and therefore needs mentions on the first page to be in a prime, high street location AND attractively merchandised and kept regularly up to update. 1/ A Google adword 2/ A Google map reference What can be done? 3/ A naturally ranked mention

If you have a website then go to it now and have a look This is excellent work and is exactly the way it should at it as if you were a customer looking at it for the very be and if this isn’t how your company operate you first time. What do you think? Are you impressed? Does should be looking to DTE to get free advice on what to it reflect your company well? You have about 5 seconds do OR, if you don’t even have a website let us build you to make the correct impression of your company . one, optimise it and get you live ASAP for a fraction of

02 Members Benefit Guide | November 2015 How to get more customer online: Your Website and the importance Digital Marketing

the cost of conventional companies (DTE enhanced and have authority from Google’s perspective. For members only) example, Don’t Travel Empty or Route One magazine.

Being in the coaching industry is great because it means you don’t have much competition for the words and terms your customers are searching for BUT if you don’t have a shop window, or have a shop window which is scruffy, out of date and down a back alley you won’t be getting much business from it.

If you are of the opinion that you’ve never had a website and it hasn’t affected you yet you would be correct. However, the key word here is yet. It will affect you enormously in the years to come.

To learn more about generating leads online, you can watch a presentation from the DTE event in York last if you have a website is it doing more harm than good? year: Introduction Let’s look at these 3 mentions and analyse them more https://www.youtube.com/watch?v=Gbx3YlHTCdY

1/ Google adwords.

Google makes all of its money from this but it is well worth your money. The ads are an online auction for certain terms your customers will be searching for. You simply, chose what these terms are (and Google will help you) then you decide what you want to pay “per click” (again, Google will help). You don’t pay anything unless a customer clicks your link and the amount you are willing to pay determines if your advert appears and if so where, just like a real life auction.

From our DTE members we’ve seen the fastest growing coach companies all have a Google AdWords Campaign.

2/ A Google map reference. Google is really keen to give a “searchee” the most accurate results over and above who are willing to pay them the most. If somebody searches for “coach Hire Cheltenham” Google want to can your customers find your website? display relevant results. Telling Google you are a “coach Hire” company and you are based in “Cheltenham” is obviously going to help them. You can do this free of charge and create a map reference as well for your potential and existing customers to find. This is free of charge

3/ To get naturally ranked again you need to tell Google where you are, who you are and what you do. You can see which search terms are working well from your Anthony Marett Google AdWords campaign, then add them to the right DTE Founder and Owner places on your website. This is known as on-page SEO. For most coach companies this will be enough to get of Maretts Chariots them onto page one of Google for search terms like ‘coach hire Cheltenham’. To get to number one your website needs links from other website that are relevant

www.donttravelempty.com 03

p13.indd 13 21/04/2015 15:38 Meet the team

Jamie Allan - Member of Chartered Institute of Marketing

My passion centres around helping Businesses grow using great Sales and Marketing strategies. Through the eighties I provided sales and marketing expertise introducing database profiling to selected Audi/VW dealers in their local markets increasing their sales by 20% to 30% year on year. In the nineties it was selling IT software solutions winning contracts with values up to £1 million. In the 2000’s I helped grow new and existing businesses - the largest contract being a £3 million framework with a leading Utility for a retail management consultancy in London.

Historically, local marketing is a particular strength of mine as it combines all the elements of the marketing mix. Recently I have helped grow businesses across the South-East, especially Norwich, and my focus with any client is to make things happen. I like to get under the skin of a company and come up with new and different ways to “break through the barrier” and get them more business. Being different and having the right people is critical for success.

Bob Talbot

I have been a Freelance Membership consultant for a diverse range of industries and professions including several of the Construction Industry Trade Associations, Engineering Associations, Brewing and Food Industries, Care Home Associations and ISO Qualification organisations and since 2012 Customer Service Manager for DTE. I am a Fellow of the Institute of Sales and Marketing Management and a Member of the Chartered Institute of Insurance.

After joining DTE three years ago to increase the membership base and during that time have travelled the length and breadth of the UK many times over meeting many interesting operators. My main interests are cars Malt Whisky and golf.

My name is Rosie. I have been working for DTE since April 2015, in the customer services department. I joined DTE to try my hand at a different job role. Having previously worked with children it was a very different type of role. I have learnt many new skills and have enjoyed the interaction with the coach operators but hate paper work.

In my spare time I teach dancing to children/ young adults aged 4-21 and I also run a brownie group, planning and creating activities for them to enjoy. My favourite colour is pink and my favourite food is fish and chips.

Nice to meet you.

Hi, I’m Eva-Marie and I have recently started working with Don’t Travel Empty as a Customer Service Manager? To encourage more member to link to the Minicasp coach management system. My whole career I have worked in Sales and love the transfer-ability, being able to work in and learn about new industries. I’m married with a young daughter and 2 dogs who keep me very busy. Alongside working for a local community charity and being co-president of the WI, I like to pursue my interests in essential oils and natural therapies. I think my husband forgets what I look like half the time!

Managing Director and Company Director of own businesses and others for 20+ years . Prior to this James Howell served in the Coldstream Guards and has extensive experience within corporate environments.

James has built numerous companies - from blank pieces of paper to developing multi-million turnover businesses and in one case employing over 1,200 staff. In his business career, he has always been focussed on delivering solutions for companies. This included working in the online marketing arena, where companies tend to be misinformed.

James has a real understanding of business growth and what needs to be trained to improve sales and operational performance.

04 Members Benefit Guide | November 2015 My name is Roan from DTE and I specialise in Customer Service & breakdowns. I’ve been with DTE since early 2014 and my job revolves around making sure that Don’t Travel Empty users are well looked after & feel comfortable asking any questions.

I’m always keen to learn and often spend my time outside of work investigating the latest improvements that can be made to make everything that little bit easier. I am a work-a- holic with a keen sense of humour and various interests to boot. Some people go the extra mile for work, however because I cycle 10 miles to and from work everyday but I live only 2 miles away, I make go the extra 16!

Emma Richardson - I am a mum of a four year old little boy, who lives on the Surrey / Sussex border. I started my career in medical recruitment and worked in that industry for five years before getting married and moving from London. It was then that my career changed direction and I moved in telecoms, working for Openreach.

I have recently started along my new path with Don’t Travel Empty as they are a friendly company who allow me to work flexibly, to fit in around my sons schooling. I am hoping to make a big impact in this new venture and make a real success of it.

Fred Cohen - I have been a developer for nearly 10 years and work with many companies to improve their brand, website and online presence. I have been working with Don’t Travel Empty for 4 years responsible for all the programming and design on the site until we moved the development in-house last year. I loved the concept of DTE from the start. I have a passion for behavioural economics and data driven decisions.

I am a husband and father of 2 and spend as much time with them as I can when not working. I am also a geek that loves to take things apart to see how they work, however what makes me different is i usually end up hiding the pieces in the shed and denying all knowledge when I fail to put them back together!

Martin Harper - Consultant and Developer

Martin has been involved with DTE since 2010. Over the years he has taken on various projects contributing to the development of DTE as a whole. Since May 2014 Martin has taken on more involvement in the generation of new development routes, managing the release of those projects and building new features for the site.

His most recent projects include the Master Map and Coachbook.

Anthony Marett - Having gone to college to become a journalist it became apparent early on that wasn’t for me so I drifted into retailing. After 10 years I started work as an instructor at my parents field study centre in North Norfolk and we drifted in coaching (we now run Maretts Chariots with 20 coaches) and this spawned the DTE concept.

I have been married for 22 years to Michelle who runs her own dance school and we live in a lovely little cottage in the country with our 3 dogs.

I love football, playing the drums and Friday nights in with a take away and a can of San Miguel, heaven J

www.donttravelempty.com 05 Exclusive reduced rates on these Operations Management Software systems for our members

Management systems are the most commonly used software of any coach company, and we link to the vast majority of them

Features Private Hire, Contracts and Trips Instant Job Sharing Driver and Vehicle Scheduling Build in Vehicle Check App Built In Driver App with Tracking Instant Online Quotes

eCoachManager is a leading cloud based coach management booking and dispatch system. World Class servers across UK, Singapore and Australia. Integrated system for Private hires, Contracts, Trips and with a built in vehicle eCoach Manager check/defect reporting system - No other system does so much. Now with only 0207 0971237 a six month minimum contract AND a moneyback guarantee if after using the www.ecoachmanager.com system for six months you wish to cancel.

Features Access from anywhere Reduce boring admin GPS Tracking Easy diary for booking management No minimum contract

Whether you are a 1 man business or the next “National Express” we can help make you more money and allow you to work less.

From scheduling to invoicing, one click driver allocation, vehicle maintenance MiniCasp reminders and anything you wish... All controlled by you - wherever in the world 01293 733 222 www.minicasp.com

06 Members Benefit Guide | November 2015 Operations Management Software

Features Private Hires Maintenance Contract Hires Invoicing Tours Workshop Management

A full booking system from the equivalent of £16.67 a month Great solutions to make running a coach company easier. With no limits to the number of users or any limits to the number of bookings, contracts, tours, records or vehicles our Renard software is excellent value. 01303 263883 www.renardltd.co.uk

Features Private Hire & Contract Management Flexible Holiday Booking Systems Driver & Vehicle Scheduling Responsive E-Commerce Web Sites Client Invoicing & Financial Control Advanced Marketing Features

Roeville is the UK’s leading supplier of coach tour reservation and on-line booking software with a successful product range powering many leading operators. t28 is the tour, excursion and express booking system for small to medium sized Roeville operators while t3 meets the exacting demands at the top end of the market. 01302 841333 www.roeville.com presence and enabling direct clients and agents to book on line.

ph28 is the coach operation package for private hire, contracts and community transport.

www.donttravelempty.com 07 %POU
5SBWFM
&NQUZ
BOE
(SFFO3PBE
IBWF
CFDPNF
5SVTUFE
1BSUOFST
BOE
ZPV
TUBOE
UP
XJO

(SFFO3PBE
BOE
%POU
5SBWFM
&NQUZ
BSF
CPUI
DPNNJUUFE
UP
IFMQJOH
CVT
BOE
DPBDI
PQFSBUPST
MJLF
ZPV
NBYJNJTF
QSPGJUBCJMJUZ
TBGFUZ
BOE
DVTUPNFS
DPNGPSU

(SFFO3PBE
BSF
UIF
FYQFSUT
JO
ESJWFS
CFIBWJPVS
BOE
GMFFU
QFSGPSNBODF
TPMVUJPOT
GPS
CVT
BOE
DPBDI
DPNQBOJFT
(SFFO3PBE
IFMQT
ESJWFST
JOUFSOBMJTF
TBGFS
NPSF
GVFM
FGGJDJFOU
ESJWJOH
CFIBWJPVST
5IF
(SFFO3PBE
UFMFNBUJDT
TZTUFN
EFUFDUT

SJTLZ
ESJWJOH
NBOPFVWSFT
BOE
QSPWJEFT
JNNFEJBUF
GFFECBDL
WJB
B
OPOPCUSVTJWF
TUPQMJHIUTUZMF
EBTICPBSE
JOEJDBUPS
TP
ESJWFST
DBO
UBLF
JNNFEJBUF
DPSSFDUJWF
BDUJPO

8FCCBTFE
(SFFO3PBE
$FOUSBM
GFBUVSFT
VTFSGSJFOEMZ
EBTICPBSET
UIBU
MFU
ESJWFST
NPOJUPS
JNQSPWFNFOU
JO
UIFJS
ESJWJOH
QFSGPSNBODF
JEFOUJGZ
QSPCMFNBUJD
ESJWJOH
CFIBWJPVST
BOE
QJOQPJOU
IPUTQPUT
GPS
SJTLZ
ESJWJOH
BOE
VOOFDFTTBSZ
JEMJOH
6TJOH
(SFFO3PBE
$FOUSBM
NBOBHFST
DBO
USBDL
GMFFU
WFIJDMFT
NPOJUPS
ESJWFS
4BGFUZ
4DPSFT
BOE
VOOFDFTTBSZ
JEMJOH
NBOBHF
WFIJDMF
IFBMUI
BOE
EPDVNFOUBUJPO
BOE
NVDI
NVDI
NPSF

%POU
5SBWFM
&NQUZ
NBYJNJ[FT
DPBDI
JOEVTUSZ
QSPGJUT
CZ
SFEVDJOH
UIF
OVNCFS
PG
FNQUZ
KPVSOFZT
DPBDIFT
NBLF
UP
TBWF
GVFM
BOE
JODSFBTF
WFIJDMF
VUJMJTBUJPO
%5&
EPFT
UIJT
CZ
NBUDIJOH
FNQUZ
MFHT
XJUI
GVMM
KPVSOFZT
FOUFSFE
JO
JUT
KPCT
EBUBCBTF

(FU
:PVS

%JTDPVOU

5P
IFMQ
ZPV
PQFSBUF
BT
FGGJDJFOUMZ
BOE
QSPGJUBCMZ
BT
QPTTJCMF
(SFFO3PBE
BOE
%5&
BSF
QMFBTFE
UP
PGGFS
%POU
5SBWFM
&NQUZ
NFNCFST
B

EJTDPVOU
XIFO
ZPV
QVSDIBTF
UIF
(SFFO3PBE
TZTUFN
UIPVHI
%5&

%POU
NJTT
UIJT
HSFBU
PQQPSUVOJUZ
UP
JNQSPWF
UIF
QFSGPSNBODF
PG
ZPVS
GMFFU
$POUBDU
%5&
TVQQPSU!EPOUUSBWFMFNQUZDPN
GPS
GVSUIFS
EFUBJMT
UPEBZ

(SFFO3PBE
$VTUPNFST

'PS
NPSF
JOGPSNBUJPO
BCPVU
%POhU
5SBWFM
&NQUZ
QMFBTF
DPOUBDU

TVQQPSU!EPOUUSBWFMFNQUZDPN
PS
WJTJU
XXXEPOUUSBWFMFNQUZDPN

'PS
NPSF
JOGPSNBUJPO
BCPVU
(SFFO3PBE
QMFBTF
DPOUBDU
"OEZ
$P[FOT
(MPCBM
%JSFDUPS
PG
4BMFT
#VT

$PBDI
4PMVUJPOT
5FM



PS
WJTJU
XXXHSFFOSPBEDPN T: 0845 548 5003 This month’s best quotes E: [email protected] from coachbook www.donttravelempty.com

We would just like to say a massive thank you to a coach company called Maretts chariots in Norfolk(don’t no if anyone’s heard of them lol) for your assistance on Friday at kings wood,Overstrand,for getting me back on the road. many thanks again. Brenda (Driver) Langtoft

ohh....I only logged on to see your legs ! lol....and then if forgot my password.....going senile ! lol have a great weekend folks ! don’t forget .....you’re never alone with DTE ! ! ! Dreamline Travel

Just wanted to let everyone know that we have now received confirmation of reduced finance rates from a number of Funders all looking to hit their targets by the end of the year - can only be good news if you are looking for finance in the near future or you are looking to sell with a finance option as part of the deal. Please give us a call - no restriction on make / age / cost. Asset Finance Solutions

78 pax, transfer from Coventry (CV3 6AQ) to Kingswood, 76910 Criel-sur-Mer, France. Outward date is the 9th May 2016 returning 13th May 2016, the vehicle would also be used for local excursions between the two dates (max one way mileage per day 100km). All crossings plus drivers food and accommodation is supplied. Please email quotes to mark.batch@inspiring-learning. com with the email subject of Quote - K2116E0006 Kingswood (Mark Batch)

20 minutes and its covered. Thanks LittleBusCo

Anyone help got a coach doing a over night in Manchester and wondered if there is parking near Piccadilly? Peelings Coaches

www.donttravelempty.com 09 Maintenance Records: Are they fit for Purpose?

Once every 4 to 8 weeks each of your vehicles attached. “Road Test OK” is not sufficient anymore. should be given a thorough inspection by a Traffic Commissioners are often insisting on 4 roller mechanic. This is a key part of an operators brake tests per year with at least Tapley Meter Test promise to keep vehicles in a fit and serviceable on all other Inspections. condition and the records are the method used 5. Be suspicious of clean forms, The inspection by the Traffic Commissioner, at Public Inquiry, to record should be completed as the Mechanic assess how well you have kept this promise. inspects each part of the vehicle. The form should look like it has been on the mechanic’s clipboard. Your vehicle’s maintenance file should be the past 15 months of every time maintenance has Your maintenance files are an excellent source been carried out from the replacement of a bulb of commercial information that can help you to to the replacement of a gearbox. If the file is kept operate a more efficient and safer fleet. correctly then it can help you to identify cause of problems, not just the symptoms, help you to keep the correct stock of spares to reduce vehicle Oliver Legal Solicitors downtime and provide evidence for you to train Founder & Principal Solicitor of and or discipline your drivers. Oliver Legal Solicitors www.oliverlegal.com Top tips for a good maintenance file are: T: 01473 353 222

1. Make sure you are using an up to date Maintenance Sheet. Too often Traffic Commissioners are finding record sheets that do not meet the standards set out in Guide to Maintaining Roadworthiness. If your Maintenance

Record does not include a box for IM 1 Registration Solicitors with an operators’ perspective on the law Plates then your form is out of date. 2. Keep your Maintenance Records and Written Defect Reports ( i.e. the form used by your drivers to report a defect) in date order in the same file. Nil defect forms should be kept separately. 3.Make sure that all of the boxes on the form are completed. Mileage, dates, and even the signature from the Mechanic to confirm roadworthiness can be missed. If you use an outside contractor, make it clear that you will not pay for incomplete forms. 4. Brake Tests results should be completed in the appropriate space on on the form or a print out from the brake testing machine should be • Operator Licensing Law • Driver’s Hours and Tachographs • Employment Law • Magistrates’ Court Representation • General Commercial Advice

T: 01473 353 222 10 Members Benefit Guide | November 2015 www.oliverlegal.com SPECIALIST NOT STANDARD

Arthur J. Gallagher is a global risk management FOR MORE INFORMATION and insurance services provider. Our expert advisors have extensive industry experience Call: 01732 744700 in the passenger transport sector, which or visit: www.ajginternational.com helps us tailor solutions to our clients’ individual needs. www.ajginternational.com

Arthur J. Gallagher Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55, Blythswood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909. Make sure fuel prices don’t sink your financial plans. Portland will fix your fuel Titanic price for up to 12 months. Maiden Voyage

Apply online at Delayed www.portland-fuel.co.uk The Fuel Trading Company Ltd Planning is easy when email: [email protected] you can predict tel: 01904 570021 the future

22 | | Wednesday Wednesday 22 22 April April 2015 2015 www.route-one.netwww.route-one.net

Make sure fuel prices don’t p2.inddp2.indd 2 2 sink your financial plans. 21/04/201521/04/2015 15:39 15:39 Portland will fix your fuel Titanic price for up to 12 months. Maiden Voyage

Apply online at Delayed www.portland-fuel.co.uk The Fuel Trading Company Ltd Planning is easy when email: [email protected] you can predict tel: 01904 570021 the future

12 Members Benefit Guide | November 2015

22 | | Wednesday Wednesday 22 22 April April 2015 2015 www.route-one.netwww.route-one.net

p2.inddp2.indd 2 2 21/04/201521/04/2015 15:39 15:39 For Sale

Double Deckers for sale Leyland Olympian, DAF BOVA MAGIQ, Setra 315 x 2 78 seats, DAF BOVA MAGIQ, 52 Seater (Leather seats), 49 reclining comfort seats 1991/92, Alexander body, single door, 52 Seater (Extra wide leather seats with 2006, Manual, Euro 4, LEZ, A/C ,WC, 2004, Toilet, air con, DVD player & full MOT until Sept ‘16, Cummins L10/ZF sideward movement of aisle seats), Fridge / drinks machine, Radio / CD/ DVD, PA system, Servery, Automatic ZF AS- gearbox, choice of 1 of 2, £3,000+VAT 2006, Manual, Euro 4, LEZ, A/C, WC, MOT January 2016, £69,000. Please Tronic gearbox, Mercedes straight 6 each Fridge / drinks machine, Radio / CD / DVD, contact Arthur on 0121 552 5178 / engine, Both MOT’d & new tickets can be MOT January 2016 (Can supply with new 07970 029 652 attained if required, £35,000 & £37,500 Volvo Olympian, MOT) Previously £69,000. Reduced to + VAT 74 seats, £60,000 for quick sale. Excellent engine Please call James 01446 781277/07970 1996 Alexander body, 2 door, MOT until and gearbox (£5,000 recently spent on 666759 or [email protected] June ‘16, Cummins L10/Voith gearbox, the Please contact Arthur at Airshuttle £4,750+VAT Coaches on 0121 5525178 / 07970029 652. All ex Dublin Bus If interested please contact John on 01452 712386 or [email protected]

Mercedes Sitcar Marlin 33 Seats + Guide 62 plate, Reg Nov 2012, Finished in Moquette and leather, carpeted, A/C, CD/ Merc 515D Sprinter For Sale: DVD/PA, Oct 16 MOT, 148k km’s. £85000 16 Fainsa Reclining Fabric Seats + vat ono 01474 357743 2007 , Manual , Luxury Spec, Individual lights & Air flow controls, Coach Rear, Optare Nouvelle Midi Bus Large Boot, MOT June 2016, Excellent 33 seater Vehicle , Mileage 290000+Km 2004 Good Condition throughout. POA Contact 07974 435 347 Full Service History. MOT June 2016, £22,000 Mick at M & A Dabbs Felixstowe Volvo Vanhool Travel 07889004507 51 Seater + Wc [email protected] 1995 B10M, Fully Belted, MOT March 2016 Manual, Any Inspection Welcome £11995.00 Call Bagnalls on 01283 551964 Mercedes Toro 32 Seats 2007(August), Manual, MOT September 2016, Mileage 230,000 Km Offers around £45k + VAT Mercedes-Benz Plaxton Cheetah Contact 01287 652222 / 659728 33 seats [email protected] WM58GDY excellent condition inside www.coathamcoaches.com and out, manual Telma, Air suspension luggage racks 2 roof vents, PA stereo tinted double glazed, curtains euro 4 Merc engine add blue very economical, MOT, 450 kilometres large boot ready to work May part ex 35/41 seat Merc unvi / cimo £67,500, Call Avon Minibuses Mobile 07778 211923

ADL ENVIRO 200 Scania PB K114 (2 vehicles) 24 SEATS WITH BELTS, 48 seat executives, 2010 29st MOT SEPT 2016 LEZ Compliant fitted with eminox kits, 7 £60,000+VAT ONO speed comfort shift, both with long MOT’s CONTACT 01970 828288 Email [email protected] for more information or call 01522 533605 ADL ENVIRO 200 2011 29ST MOT SEPT 2016 £60,000+ VAT ONO CONTACT 01970 828288

www.donttravelempty.com 13 For Sale

Football Team Coaches for sale - Choice of 2 Jonckheere JHU Volvo B13R. Euro 5 Plaxton Cheetah Scania Irizar Century K113 32 Leather Seats, 33 Seats Plaxton Cheetah Merc Vario 53 seats belted, 60 Reg, Rear Kitchen, SKY, Ice maker, Play 2006 33 Seats 1996 - sold with new MOT and private Station, WIFI, Pull out fridges, Physio Table, reg, good condition for year. Email pete@ POA. Owned by us from new. Tidy coach 2006, Manual, Owned from new, MOT Double Courier Seat. Very low mileage. low mileage. For more details please call April 2016, Excellent Vehicle, Mileage pccoaches.co.uk for more information or call Joncheere JHV Volvo B13R. Euro 5 Danny: 07919 101 232 385000+Km, POA 01522 533605 36 Seats, Henshaw’s Executive Travel Ltd Contact 07974 435 347 11 Reg, Middle Kitchen, Rear Horseshoe Gloucestershire Lounge area, SKY, Physio Table, Play Station, Double Courier Seat, WIFI, etc. Very low mileage. Call Andy 0121 783 4004 P.O.A See Website video & gallery photos

Optare Solo M850 26 seats, Volvo B12B Plaxton Paragon 2003 one owner from new, full service 49 seats, with floor panels & seats available history, - MOT May 2016 for conversion to 53, 2007, iShift gearbox, Email [email protected] for more centre sunken toilet, 3 point seatbelts, air information or call 01522 533605 Volco B12M. conditioning, hot/cold water boiler and fridge 48 seater, Only used on tour work, well maintained. Low 2003, Air con, DVD, toilet etc, full Volvo Plaxton Premiere 350, mileage (65k km pa) £59,500 + VAT 53 seats, exec. £30,000 plus VAT. E mail info@ [email protected] maretschariots.co.uk 1998 Auto good condition throughout. (01257 248136) Recent reconditioned engine fitted by Volvo MOT 2016. £18,000.00 + VAT Call P and O Lloyd on 01352710682

MERCEDES-BENZ, PLAXTON CHEETAH, 29 seats, 2011, Manual, Owned from new and built DAF BOVA MAGIQ, to own spec with fridge, leather headrests, 52 Seater (Leather seats), crew seat, radio CD p.a, and DVD system. 2006, Manual, Euro 4, LEZ, A/C ,WC, Fridge Silver and in excellent condition. new M.O.T Volvo Plaxton Premiere 320, Auto / drinks machine, Radio / CD/ DVD, MOT till 03.16 For more info contact Maynes 70 seats, January 2016, £69,000. Please contact Coaches or visit our website www.maynes. Scania Berkhoff decker 1995 good condition throughout. MOT April Arthur at Air Shuttle Coaches on 0121 552 co.uk £82,000, Tel: 01542 831219 83 reclining seats with 3 point belts 2016. £15,000.00 + VAT call P and O Lloyd 5178 / 07970 029 652. 2012, 350,000 Km, 480 bhp Scania Euro on 1352710682 5 engine, Opticruise 2 gearbox, Ski box, 3 monitor DVD system, Servery with fridge, Toilet, Driver bunk, 2 downstairs tables, Full service history - owned from new New vehicle arrival forces sale £295,000.00 + VAT @ 20% Call Watts on 07970 666759

Volvo B10. DAF BOVA MAGIQ, 53 seater 52 Seater (Leather seats), 1993, brilliant contract coach. 2006, Manual, Euro 4, LEZ, A/C ,WC, Fridge £7000 + VAT. Email info@marettschariots. / drinks machine, Radio / CD/ DVD, MOT co.uk for more pictures/info Thanks Volvo Jonckheere Mobility Coach January 2016, £69,000. Please contact 55 Seater Arthur on 0121 552 5178 / 07970 029 652. 1997 B10M, Access for 5 fixed in wheelchairs, Quick Release Seats, Lift fully serviced & Tested, Air Con, Fully Belted, Manual, MOT April 2016, Any inspection Welcome £31,995 Call Bagnalls on 01283 551964

14 Members Benefit Guide | November 2015

Our Members Our Members “Reading is to the mind Our Members “Reading is to the mind What our operators what exercise is to the body.” haveWhatWhat to our say operatorsoperators have to say what exerciseJoseph Addison is to the body.” have to say Joseph Addison “Fantastic service, “Job covered, panic coach“Fantastic in Calais service, found “Jobover! covered,Brilliant service,panic incoach“All 5 minutes. covered in Calais now found by Lancashireover!I should Brilliant have service,“Just signed a big Thank you to everyone Thankincoaches 5 minutes. you thanksDTE” everyone Iupfor should earlier!!”your have signedat DTE who helped us yesterday NewmarketThankhelp” you Holidays DTE” upOwen’s earlier!!” Travelwith all sorts of suggestions. Many NewmarketBouden Travel Holidays Ltd Owen’s Travel Thanks to those companies who replied but wouldnt have been “DTE is a coaching “Job covered in worth the distance to do the job but phenomena”“DTE is a coaching “Job2 minutes, covered you in “This has now been covered in kind to offers Finally a big Thanks to phenomena” 2 minutes, you Swansrecord Travel time!! Many thanksshould to Kieran be veryStuart from Harry Shaw who helped Swans Travel should be very at Swans Travel and to all othersproud of whatus with the job & the workers didnt proud of what “It’swho official, called.” you’ve achieved”have to rollerskate home in the end. “It’s official, you’ve achieved” I loveBibbysOfIngleton your site” Galleon TravelsMichelle & Hugh” I love your site” Galleon Travels David Ogden Coaches Revel Mini Bus Service David Ogden Coaches “The jobs I have covered “ALL 20 COVERED. thanks “Theeveryone.” jobs I have covered “We would be lost and the costs we have “WeCoachHireBooking would be lost and the costs we have without DTE now saved, total over without DTE now saved, total over Thanks” £12,000!! in 2 months” Thanks” £12,000!! in 2 months” BM“Thanks Coaches everyone, phonesMark been Batch - Kingswood BM Coaches Mark Batch - Kingswood non stop.” Leisuretime

JoinJoin ourour uniqueuniqueunique SavillsSavills is proud is proud to supportto support Langley Langley School School coachingcoaching communitycommunity today. Savills NorwichSavills Norwich today. HardwickHardwick House House AgriculturalAgricultural Hall Plain Hall Plain T: 0845 548 5003 Norwich NR1 3FS T: 0845 548 5003 Protecting and Norwich NR1 3FS E: [email protected] Protecting and 01603 22922901603 229229 E: [email protected] supporting you and [email protected] supporting you and [email protected] www.donttravelempty.com www.donttravelempty.comwww.donttravelempty.com youryour customers customers savills.co.uksavills.co.uk