University of Tennessee, Knoxville TRACE: Tennessee Research and Creative Exchange Senior Thesis Projects, 1993-2002 College Scholars 2000 Improving Intercultural relations and Communication in International Business: Japan and Mexico Patti Keener Follow this and additional works at: https://trace.tennessee.edu/utk_interstp2 Recommended Citation Keener, Patti, "Improving Intercultural relations and Communication in International Business: Japan and Mexico" (2000). Senior Thesis Projects, 1993-2002. https://trace.tennessee.edu/utk_interstp2/45 This Project is brought to you for free and open access by the College Scholars at TRACE: Tennessee Research and Creative Exchange. It has been accepted for inclusion in Senior Thesis Projects, 1993-2002 by an authorized administrator of TRACE: Tennessee Research and Creative Exchange. For more information, please contact
[email protected]. IMPROVING INTERCULTURAL RELATIONS AND COMMUNICATION IN INTERNATIONAL BUSINESS: JAPAN AND MEXICO Patti Keener May 12,2000 TABLE OF CONTENTS Page Introduction .................................................................. 1 Purpose and Content 1 Importance of Culture in International Business 1 Mexico ........................................................................ 4 Mexico Fact Sheet 5 Superiority Complexes and Mutual Stereotypes 6 Body Language 7 TI~ 8 Fatalism 10 Family 12 Individualism and Collectivism 13 Conformity, Harmony, and Criticism 15 Universalism and Particularism 16 Relationship Building 17 Status, Class, and Autocratic Management 20 Paternalistic