Patient Information

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Patient Information Patient information Fiona Stanley Hospital State Rehabilitation Service Contents Welcome 3 Emergency Your rehabilitation journey 4 procedures 23 Entertainment 24 The rehabilitation team 6 Facilities 26 Where does rehabilitation Falls prevention 26 occur? 9 Feedback, compliments Items to bring 10 and complaints 26 Items not permitted 10 General enquiries 27 Transport and parking 12 Health record 27 Infection prevention Alcohol and illicit drugs 14 and control 28 Laundry 14 Interpreting services 29 Mobile phones 14 Leaving the ward 29 Smoking 14 Lost property 29 Map 18 - 19 Patient or family meetings 15 Meals 30 Mobile devices 30 Goal setting 15 Opening hours 30 Timetable 16 Pastoral care service 30 Visitors 16 Patient enquiries 31 Leave 17 Pressure injury prevention 31 SRS Carers Health professionals and Users Property 31 Motivated to Success 20 Security 31 A-Z during your stay 22 Special requirements 32 Cameras 22 Surveys 32 CARE check 22 Teaching 32 Carers 22 Telephones 33 Donations 23 Vending machines 33 Volunteers 33 Welcome Welcome to the Fiona Stanley Hospital (FSH) State Rehabilitation Service (SRS). You are now entering the next phase of your journey: Rehabilitation. Rehabilitation is an active process by which you are helped to acquire knowledge and skills to maximise physical, psychological, emotional, social and vocational potential. This process aims to maintain your dignity, self-respect and a quality of life that is as satisfying as possible. The goals of rehabilitation are to optimise function, promote independence, and preserve self-esteem. Complete recovery is not always possible. The focus of your goals is to help compensate for your alteration to function and aid in adjusting and accepting these changes. This then enables you to gain an optimal level of function for the future. Your rehabilitation journey The rehabilitation process plan will need to be made in requires the full cooperation discussion with you and your and active participation of support people. you, the rehabilitation team, In some cases it may be and your support people determined that you are no (family, friends or carer). A key longer required to be an worker will be allocated by inpatient in a rehabilitation the team caring for you and hospital. If this occurs your care they will introduce themselves will be changed to maintenance within the first few days. They after discussion with you and are available to help you your support people. This care understand and navigate your change will incur a cost per way through the rehabilitation day and the Health Corporate process and explain to you and Network (HCN) will send an your support people some of invoice if this occurs. the things that may happen during your stay. The focus of rehabilitation is for you to undertake tasks that Rehabilitation is a time- are usual for you. For instance, limited, goal-orientated it is usual to wear day clothes process and your goals are and not pyjamas during the negotiated between you, day. Hence, we request that your support people and you are dressed in your usual your team. A review of your clothing each day. Part of the progress towards your goals process is to improve your is undertaken on a regular stamina and ensure you will basis. If progress towards your be capable of undertaking the goals is not occurring in the activities you need to do when time frame given, an alternate you leave hospital. 4 When you are discharged it If you have any concerns may be necessary for one during your stay please of your support people to see your key worker or the be available at home during coordinator of the shift so the first few weeks or longer. that they may assist you. This may be the best time for your support people to take any leave from work and this can be discussed early in the admission with the key worker. SRS Patient Information 5 The rehabilitation team When you are admitted to FSH you will be placed under the care of a rehabilitation specialist and an interdisciplinary team who will provide you with a rehabilitation plan. Your team consists of a variety of health professionals who work together with you and your support people to achieve your goals. As we are a teaching hospital, some of these health professionals will rotate to different areas and this may require a change to your team. Your support people may also be part of your team and their role is to assist in the process by making your friends aware of your therapy times so that they visit outside of these times and leave you to attend all of your therapy sessions. Your support people may also be asked to attend meetings, complete paperwork or assist in your care. If you and your support people indicate an interest in being involved in your rehabilitation it is important that their commitments are monitored and that time is assigned so that your goals are not delayed. 6 Your interdisciplinary team and providing education to may include: you and your support people. Consultant or FSH supports a team nursing model where a group of Rehabilitation Medicine nurses are assigned to care for Specialist a group of patients. This allows Who will assume the overall for a sharing of tasks and the responsibility for management pooling of skills to give the of your recovery and best care possible. rehabilitation process. Nurses will check on you at Registrar and Intern or least hourly during the day and every two hours overnight. Resident Doctor Will manage your day-to-day Physiotherapist medical care whilst you are an Will help you reach your inpatient. maximum physical potential by guiding you through a Ward nurses rehabilitation plan specific to Will provide 24 hour care your needs. through ongoing assessment of your condition and general Occupational Therapist health including: Will develop your skills and • support for normal bodily help you return to doing functions activities such as: • provision of medications • self- care • assistance for self-care • domestic tasks activities • leisure activities • encouraging independence • employment SRS Patient Information 7 • parenting/family activities discharge to a safe and • driving appropriate setting. They can discuss discharge home • accessing community services. with community services/ agencies or to alternative They will also provide a range accommodation. of equipment for your treatment and complete a home Clinical Psychologist assessment to enable access Will help you and your support to a safe home environment. people understand and adjust Speech Pathologist to your physical illness by assisting with grief, stress, Will help you with worry and mood. any swallowing and communication or language Clinical Neuropsychologist problems you may have. Will provide assessments and Dietitian treatment recommendations if you are experiencing difficulties Will assess and monitor your with aspects of behaviour and nutritional status to aid your thinking abilities. recovery and rehabilitation. They can provide advice on Pharmacist your nutritional requirements Will check your medications and educate you on the most and provide you with appropriate diet for your health pharmacy advice on and wellbeing on discharge. discharge. Social Worker Prosthetist or Orthotist Will work with you and your If required, they will assist with support people to plan your braces and assistive devices. 8 Key worker Where does This person is your single point Rehabilitation of contact with your team. occur? They will introduce themselves to you and identify themselves Rehabilitation occurs in a as your key worker. They variety of settings using a wide will assist you in orientating variety of people including: yourself to the unit and in • in therapy areas with a becoming familiar with the specialist therapist dealing rehabilitation process. If you with a specific task or goal have any questions regarding • a ward lounge with a group the rehabilitation process or as an individual. For please ask your key worker. example, undertaking an Wherever possible, they will activity or socialising attend your meetings including • goal setting and be available to in your room and bathroom - to undertake daily tasks of explain these to you if needed. showering, dressing, eating They will assist you to inform and mobilising. This may the team of what your goals be under the direction of and expectations are the therapist, nurse or with if required. support people Other specialists and • in the kitchen or dining services can be provided room - to undertake tasks when necessary to address such as cooking, making your particular needs. simple meals, eating and drinking. This may be under the direction of the therapist, nurse or with support people • at home or in the community. SRS Patient Information 9 Alternatively, any time you Please remember that practice skills you have your belongings are your gained is an opportunity for responsibility and the hospital rehabilitation. The more you will not be responsible for loss, practice, the easier it gets. theft or breakage of any items. Items to bring: Items not permitted: • toiletries (i.e. shampoo, • potted plants or flowers toothbrush, toothpaste, as the soil poses a risk of shaving needs, tissues and infection deodorant) • large appliances and • glasses, hearing aids and extension cords dentures • food – if you wish to bring • two to three days supply of in food it should be freshly comfortable and weather cooked and ready to eat. appropriate clothing that is There are no reheating suitable for exercising. For facilities or refrigerated example, tracksuits and shorts storage available. • please mark clothes with Please note that all valuables your name should remain at home to • shoes, socks or other ensure they are not lost. suitable footwear (not thongs or scuffs). Footwear need to be well fitted, comfortable and safe • photos and personal items.
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