European Social Fund in action SUCCESS STORIES
European Commission
European Social Fund in action SUCCESS STORIES
Active Labour market Social Inclusion Lifelong Learning Adaptability Women’s participation
European Commission Directorate-General for Employment, Social Affairs and Equal Opportunities
Manuscript completed in February 2005 The contents of this publication do not necessarily reflect the opinion or position of the European Commission, Directorate-General for Employment, Social Affairs and Equal Opportunities. The individual success stories can also be accessed online in English, French and German at following Web addresses: http://europa.eu/comm/employment_social/news/2004/jan/esf_in_action_en.html http://europa.eu/comm/employment_social/news/2004/jan/esf_in_action_fr.html http://europa.eu/comm/employment_social/news/2004/jan/esf_in_action_de.html If you are interested in receiving the electronic newsletter "ESmail" from the European Commission's Directorate-General for Employment, Social Affairs and Equal Opportunities, please send an e-mail to [email protected]. The newsletter is published on a regular basis in English, French and German.
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Luxembourg: Office for Official Publications of the European Communities, 2006
ISBN 92-79-01575-3
© European Communities, 2006 Reproduction is authorised provided the source is acknowledged.
Printed in Belgium
PRINTED ON WHITE CHLORINE-FREE PAPER European Social Fund in action 2000-2006
Contents
1. Active labour market ...... 5
1.1. Repairing furniture offers way back into the community for ex-prisoners, Austria ...... 7 1.2. “Opening Pathways” for those at risk of exclusion, Spain ...... 8 1.3. Combining old and new approaches to employment support, Finland ...... 9 1.4. Promoting local commerce and craftsmen, France ...... 10 1.5. Business creation as a motor for exonomic development, France ...... 11 1.6. National traineeships for new and emerging occupations, Ireland ...... 12 1.7. Employability for all: training for young job seekers, Luxembourg ...... 13 1.8. Stepping stone to professional and social integration, The Netherlands ...... 14 1.9. Local traditions and flavours revive a rural economy, Portugal ...... 15 1.10. Encouraging the long-term unemployed back into work, Sweden ...... 16 1.11. Re-training long-term jobseekers, United Kingdom ...... 17
II. Social inclusion ...... 19
2.1. Computer training for the deaf or hard of hearing, Austria ...... 21 2.2. Promoting social responsibility among local businesses, Belgium ...... 22 2.3. Tolerance in the future workforce, Germany ...... 23 2.4. Opening up the labour market to young immigrant school-leavers, Germany ...... 24 2.5. Promoting diversity in the nursing profession, Denmark ...... 25 2.6. Emphasising the positive helps unemployed youngsters, Denmark ...... 26 2.7. Job support for people with disabilities, Spain ...... 27 2.8. National programme for the Spanish Roma Community, Spain ...... 28 2.9. Fighting exclusion in small towns and communities, Finland ...... 29 2.10. Guiding deaf people on the professional path, France ...... 30 2.11. New network helps socially-excluded access the labour market in Greece, Greece ...... 31 2.12. Greek language training for immigrants, Greece ...... 32 2.13. A second chance for early school leavers, Ireland ...... 33 2.14. Promoting an active working life for the over 45s, Italy ...... 34 2.15. Starting a new life after serving time, Italy ...... 35 2.16. Closing the gap through networking, Luxembourg ...... 36 2.17. People with mental disabilities acquire skills for the workplace, Luxembourg ...... 37 2.18. A helping hand for asylum-seekers, Luxembourg ...... 38 2.19. Opening up the job market to people with learning difficulties, the Netherlands ...... 39 2.20. Professional integration of people with disabilities, Portugal ...... 40 2.21. Integrating immigrants into the Swedish workforce, Sweden ...... 41 2.22. Career choices for people with disabilities, United Kingdom ...... 42 2.23. Bytes centres make IT learning fun and creative, United Kingdom ...... 43
III. Lifelong learning ...... 45
3.1. International standards for Human Resource Development, Austria ...... 47 3.2. Learning at the heart of human resource management, Belgium ...... 48 3.3. Harnessing the learning potential of new technologies, Belgium ...... 49 3.4. Berlin develops lifelong learning network, Germany ...... 50 3.5. Tailored ICT training for transport companies, Denmark ...... 51 3.6. Filling the training gaps in remote areas, Denmark ...... 52 3.7. Transparent and comparable qualifications in Ireland, Ireland ...... 53 3.8. Navarran business take steps in training, Spain ...... 54 3.9. Upgrading skills and qualifications in the audiovisual sector, Finland ...... 55
3 European Social Fund Success Stories
3.10. Empowerment by improving computer literacy, Italy ...... 56 3.11. A company culture of lifelong learning, The Netherlands ...... 57 3.12. National scheme helps under-qualified adults fulfil their potential, Portugal ...... 58 3.13. Learning to work, at work, United Kingdom ...... 59
IV. Adaptability ...... 61
4.1. Helping parents with childcare obligations, Austria ...... 63 4.2. Reaching out to the farming community in Belgium, Belgium ...... 64 4.3. From cleaner to school steward: building a new generation of service staff, Denmark ...... 65 4.4. Holistic’ business support for SMEs, Finland ...... 66 4.5. “Holistic” management leads to improved workforce performance, France ...... 67 4.6. Training helps to modernise Greece’s tourism industry, Greece ...... 68 4.7. Networking students and teachers in Greece, Greece ...... 69 4.8. Training and qualifications in the Irish meat industry, Ireland ...... 70 4.9. Bridging the gap between industry and research, Italy ...... 71 4.10. Training experts in intellectual property for innovation, Italy ...... 72 4.11. Flexible work arrangements to complement private life, the Netherlands ...... 73 4.12. Creative jobs for young people in Madeira, Portugal ...... 74 4.13. Using and developing skills among care workers, Sweden ...... 75 4.14. Job rotation gives career boost to local authority employees, Sweden ...... 76
V. Women’s participation ...... 77
5.1. Young women break the gender employment mould in Austria, Austria ...... 79 5.2. Coaching to support sustainable jobs, Belgium ...... 80 5.3. Equal-IT-y: Changing women’s attitudes towards technology, Germany ...... 81 5.4. Getting women into work in the Basque country, Spain ...... 82 5.5. Women electricians: the face of the future, Finland ...... 83 5.6. Creating more flexible and equal workplaces, France ...... 84 5.7. Promoting gender equality in Greek schools, Greece ...... 85 5.8. Quality childcare in the community, Ireland ...... 86 5.9. Professional training for unemployed women, Luxembourg ...... 87 5.10. Responsible employers: Informed employees, the Netherlands ...... 88 5.11. Combining work with family commitments, Portugal ...... 89 5.12. Toolkits for gender equality, Sweden ...... 90 5.13. A launch pad for employment in Scotland, United Kingdom ...... 91
4 1. Active labour market
Developing and promoting active labour market policies
5
European Social Fund in action 2000-2006
Repairing furniture offers way back into the community for ex-prisoners
Building a future for themselves: Ho&Ruck trainee at work
Project name Social prejudice and lack of resources makes reintegrating ex-prisoners Ho&Ruck - Gebrauchtmöbel into society and employment a difficult process. Nevertheless, Ho&Ruck, Project duration a part ESF-funded company in the Tyrol, Austria, has been tackling this 1984 - ongoing issue for the last 20 years through practical work and intensive courses that enable ex-prisoners to retrain for working life. ESF priority area
Active labour market policies The focus of Ho&Ruck’s activities is on transporting, repairing and re-selling second- Active labour Market Country hand furniture. On average, its trainees complete a one-year course, where they are Austria taught basic skills in goods transportation, carpentry, furniture restoration and sales techniques. Company staff collect the furniture from the local community and, once it ESF funding has been repaired by the trainees, they re-sell it from a warehouse for profit. e426,000 Total funding Learning through practical experience e1,358,000 “Our training programme is mostly informal and focuses on practical skills rather Social inclusion than theory,” explains Ho&Ruck coordinator Wilfried Hanser-Mantl. “We’ve found ESF funding type through past experience that it is best to show our participants by practice what they Objective 3 can learn.” At the end of a year, trainees come away with improved skills, a greater
Target group sense of how to work in a team and deal with the routine requirements of working ning Former prisoners, long-term life. unemployed, (ex-)drug-users The men and women who join the training course come from all walks of life. Many Name of coordinating have a history of personal problems, such as drug-addiction, debts, alcoholism, and organisation
have few qualifications. “We daily have to deal with people who are very stressed,” Lifelong lear Ho&Ruck says Mr Hanser-Mantl. “We therefore employ social workers and cooperate with Contact name external medical staff who can help us treat and advise those who are at particular Wilfried Hanser-Mantl risk. For example, drug addicts may be given non-harmful substitute drugs to help them break their addiction.” Address Hallestrasse 43 Social rehabilitation A-6020 Innsbruck This type of treatment is aimed not only at safeguarding the health of participants Adaptability Telephone but also at reducing the risk of their losing employment and keeping them in a long- +43 512 26 77 31 61 term stable situation. “Providing support in finding suitable living quarters for our participants is also part of our work. Some may live on camping sites or housing Fax for the homeless when they join us – so we try to assist them in getting a flat,” says +43 512 26 77 31 58 Mr Hanser-Mantl. E-mail ticipation [email protected] In 2001/02, Ho&Ruck restored 2,500 square metres of an old, disused textile fac- tory. At the start of the restoration project, 11 men worked on site, seven of whom Website s par eventually went on to build their own working spaces within the building. The com- www.horuck.at pany has a good success rate (41%) with reintegrating participants. Says Mr
Hanser-Mantl: “We also feel that our greatest success is not just finding them omen’ employment, it is simply helping them to avoid returning to a life of a crime and W delinquency – often the hardest problem for trainees to overcome.”
7
European Social Fund Success Stories
“Opening Pathways” for those at risk of exclusion
Awareness campaign for Lugo Abrindo Camiños
To help tackle social exclusion, the City Council of Lugo in Spain estab- Project name lished a programme called “Opening Pathways” offering training and Lugo, Abriendo Caminos employment support to the area’s most marginalised groups. The pro- Project duration gramme is now entering its third year, and the idea has been transferred March 2002-March 2003 to eight other Spanish regions. ESF priority area
Active labour Market The level of economic activity in the city and region of Lugo in northwest Spain Active labour market policies remains low compared to the rest of Galicia and Spain. Unemployment in the city is Country particularly high (14 per cent), and those over the age of 45 are the most affected Spain (30 per cent). Women are also poorly represented in the labour market. The pro- ESF funding gramme “Opening Pathways” began in March 2002 with support from the Spanish Û 839,113 ESF operational programme for employment in Objective 1 regions. In March 2004, the third year of the programme was launched. Total funding Û 1,198,733 Social inclusion A targeted and personalised programme ESF funding type “We owe our success largely to the level of participation of the most marginalised Objective 1 groups, and to the individual attention given to their employment skills,” says Isabel ning Villamor, one of the coordinators from the City Council of Lugo. Target group Women During the first year, 210 people were involved in the programme, of which 194 Long-term unemployed completed the training and 93 found work. Around 90 per cent of the participants Name of coordinating were women, and nearly 18 per cent were over 45. organisation Lifelong lear Ayuntamiento de Lugo The training courses primarily focused on the delivery of social services to people with special needs such as children, the elderly, the sick, or people with disabili- Contact name ties. There are plenty of employment opportunities in these areas, and they often Isabel Villamor do not require high levels of formal qualifications. Address Plaza Mayor s/n. Micro credit for business start-up 27001 – Lugo Adaptability Besides its training and counselling services, the “Opening Pathways” programme also offered participants advice on how to become self-employed or to set up a Telephone business. To help them get started, the City of Lugo teamed up with a local finan- +34 982 297264 cial institution to provide micro credits to local enterprises created as a result of Fax the programme. Three such enterprises have now been established, mainly offer- +34 982 297264 ing services to the elderly – a growing niche market due to the city’s ageing pop- ulation. E-mail ticipation [email protected] In March 2003 the Council launched its second programme, offering 13 new s par Website courses in a range of professions for which local and regional demand is grow- www.concellodelugo.org ing. New initiatives were also launched, including three pilot projects aimed at omen’ creating enterprises that provide home-care services, and activities to support tele- W working for people with disabilities.
8 European Social Fund in action 2000-2006
Combining old and new approaches to employment support
Working with youngsters in rural areas
Project name Traditional ways of encouraging people back to work have failed many Developing (Kehittyvä) long-term unemployed and new job seekers. The municipality of Juva in southeastern Finland has developed a new model of employment sup- Project duration port, based on individual client networks. January 2000-December 2006 While the Finnish municipality of Juva has a relatively low rate of unemployment ESF priority area (11%), there is still a hardcore of unemployed that have failed to respond to tradition- Active labour Market Active labour market policies al employment services. With support from ESF Objective 1 funding, a new model is being tested to encourage this target group into work. Country Finland “We’re working with the long-term unemployed and youngsters in rural areas who ESF funding see no possibility of finding a job,” says Ritva Malinen-Parkkinen project coordinator E1,282,000 (2000-2006) within the Employment Office of Juva. “We aim to get 500 people back to work or into full-time education. Some of our clients suffer mental or physical illness and need Total funding Social inclusion help to recover their self-esteem, as well as to take on more responsibility for their own E2,898,000 (2000-2006) health and well-being.” ESF funding type
Objective 1 A personalised service ning At the core of the project is the individual client network. It means that support is pro- Target group vided by different organisations according to the individual’s particular needs. The Long-term unemployed partners may include social services, local NGOs, health centres, schools, further edu- Name of coordinating cation colleges, employers or employment services.
organisation Lifelong lear Employment Office of Juva Another innovation is the introduction of jobcoaching, whereby the client is support- ed not only in finding a job, but also in adjusting to the work environment. A job- Contact name coach can accompany a client during the first few weeks or months of a new job, Ritva Malinen-Parkkinen helping them through the difficult transition period. Address Juvantie 13, Since 2000 the project has worked with some 290 clients of which 204 have com-
P.O.Box 24, FIN-51900 Juva pleted the support programme. More than 70 have found work (35%), and around Adaptability 40 people are either in training, supported employment or in education (22%). Of Telephone the remainder, around 50 people are claiming benefit and 35 people did not com- +358 15 453570 plete. Fax +358 15 453580 “Aside from helping people back to work, the project has had a really positive impact
E-mail on the beneficiaries’ quality of life. It’s also encouraged better cooperation between ticipation [email protected] the different social partners in our region,” says Ms. Malinen-Parkkinen. s par A new goal: social entrepreneurship The project is now entering its second half, where the focus will be on refining the
model for transfer to other municipalities. Social entrepreneurship will also be encour- omen’ aged, whereby employers can receive financial support for taking on those tradition- W ally excluded from the job market.
9 European Social Fund Success Stories
Promoting local commerce and craftsmen
Stained-glass workshop organised within CREACTIVE
A series of innovative initiatives has been undertaken by a group of Project name organisations in France to encourage the long-term unemployed to find CREACTIVE work, or even set up small businesses of their own. Working mostly in deprived areas of the country, the project pays particular attention to Project duration developing ‘craftmanship’. 2001-2004 ESF Priority Area Active labour Market While unemployment figures may fluctuate, a small core of long-term unemployed Active labour market policies always remains. The longer they are out of a job, the harder it is to find one. But a Country French project, CREACTIVE, coordinated by ANPE (National Employment Agency), France in towns such as Mulhouse, Neufchâteau, Lyon, Villeurbanne and Pantin, has set up three schemes to boost their entrepreneurial skills. ESF Funding Û450,000 Small loans and driving licences Total Funding Operating through seven employment agencies, the project’s first scheme runs a Social inclusion Û1,380,000 micro-finance organisation for individuals with a business idea but without the finan- cial guarantees necessary to get a loan through a traditional bank. The loans offered ESF Funding Type by this special bank (ADIE) are no more than ÛE5,000 in value. Even so, in 2003, EQUAL
ning they helped 75 participants, from lumberjacks to technicians, to set up their own Target Group business. Long-term unemployed
“This scheme has benefited many individuals who never thought they would be able Name of coordinating organi- to set up their own business because they had no financial means,” says CREAC- sation
Lifelong lear TIVE project coordinator Ms. Pierrette Catel. ANPE Contact Name On a smaller scale, the project also oversees a unique driving school model to help Pierrette Catel those with few qualifications to get a driver’s licence - an additional skill for the job market. “The teaching is done in groups and is made as attractive as possible,” says Address Ms. Catel. “After sitting the test for the highway code, successful participants, accom- ANPE panied by a trainer, drive within the community, giving lifts to people who have Le Galilée, 4 rue Galilée
Adaptability mobility problems – like a social taxi.” 93198 Noisy-le-Grand Telephone Services to the community + 33 1 49317044 Similarly, the third initiative, SEMAville, teaches skills to jobseekers that can be used immediately to practical effect in the local community. Running courses and practi- Fax cal training in arts and crafts, the project benefits individuals as well as producing +33 1 43051551 art: one course resulted in the successful transformation of a hallway in a residen- ticipation E-mail tial building of a deprived area. [email protected] s par CREACTIVE evaluates its impact and the needs of jobseekers through its own stud- ies (undertaken by the Institut de l’Homme et de la Technologie) on the long-term omen’ unemployed and on a new national scheme to grant certificates based on
W ‘acquired work experience’ rather than exams.
10 European Social Fund in action 2000-2006
Business creation as a motor for economic development
Small businesses benefit from coaching services
Project name On the economically disadvantaged island of Réunion, a local partner- Supporting business creation ship supports business creation by providing a finance and coaching and dynamism on Réunion service for entrepreneurs. In addition to loans, the service includes tutor- Island ing in management techniques, access to a network of partners and pro- Project duration vision of expertise. 2000-2006 Réunion Island, a French overseas territory, suffers from the highest regional unem- Active labour Market ESF priority area ployment rate in the European Union, at 29.3% in 2002. Business creation acts as a Active Labour Market Policies key motor for economic development and generating jobs, but the unemployed and Country others from disadvantaged backgrounds often lack access to credit and the necessary France know-how to support the start-up of a new business. ESF funding Réunion Entreprendre, an association set up in 1992 to support business development e290,000 (2003) on the island, runs a project to help entrepreneurs from disadvantaged backgrounds Social inclusion Total funding via a system of financial support combined with coaching. e573,000 (2003) Helping at the start, and in the future ESF funding type “The service assists those setting up new firms with loans, training in management, ning Objective 1 and access to partners. It gives continued support beyond the launch of a business Target group through networking with other entrepreneurs and ongoing advisory services,” says Unemployed people, project coordinator, Marie Joëlle Roussel. people on low incomes
The programme assists between 600-700 individuals each year, with an average Lifelong lear Name of coordinating age of 36-40. Around 90% of those seeking assistance are out of work, while the organisation remainder are in low-paid jobs. Between 80-100 projects receive funding each Association Réunion year, making a total of around 900 projects assisted by the programme since it was Entreprendre set up. Of those businesses successfully launched, 82% continue to operate after four Contact name years, highlighting the importance of the programme’s follow-up services. Marie Joëlle Roussel
Strength in partnerships Adaptability Address “We are currently developing more and more partnerships with banks and other 6 bis route de Savannah institutions, particularly with respect to financing,” says Mrs. Roussel. “In the future, Immeuble Chane Chu we plan to improve our contact with priority groups like women, young people and 2ème étage - Porte 211 the socially excluded.” 97460 Saint-Paul
Telephone ticipation +262 2 62552644
Fax s par +262 2 62552639
E-mail omen’ [email protected] W
11
European Social Fund Success Stories
National traineeships for new and emerging occupations
Training in beauty care: one of the traineeship programmes
Many new and emerging industrial and commercial sectors have devel- Project name oped specialised training programmes for first-time job seekers and the National Traineeship unemployed. Over 4,000 people have completed the traineeship, Programme improving their chances of finding work while also meeting the skills Project duration needs of the Irish economy. January 2000 – December 2006 Active labour Market “Ireland has long-established apprenticeship schemes within the traditional craft indus- tries,” says Frank Nugent, director of the national traineeship programme at FÀS (the ESF priority area National Training and Employment Authority). “However, there were several emerg- Active labour market ing occupations in the service or industrial sectors for which no formal training pro- policies gramme existed.” Country Ireland Meeting employer needs The national traineeship programme was established in 2000 partly as a way of ESF funding Social inclusion Û filling this training gap. It has relied on the close involvement of employer organi- 85.55 million sations, particularly in setting the training specifications and curriculum content. Total funding Some eight sector-specific traineeships have now been established, ranging from Û 143.60 million ning clothing manufacturing to financial advice and insurance brokerage. ESF funding type The traineeships offer a flexible mix of on- and off-the-job training. The FÀS pro- Objective 3 gramme offers training in mentoring and coaching skills for nominated employees Target group within the participating companies. For their part, companies are required to allo- Unemployed
Lifelong lear cate a mentor and skills coach to each trainee that they host. Early school leavers Name of coordinating All the traineeships lead to national recognised qualifications and offer a gateway organisation to career progression. Furthermore a system of ‘Accreditation of Prior Learning’ has FAS - National Traineeship been introduced to recognise and certify the skills of those employees working in Unit the sector prior to introduction of the traineeship process. Contact name
Adaptability Increasing accessibility Frank Nugent Between January 2000 and June 2003, 4,300 unemployed people completed a Address traineeship. “Most traineeships don’t require high levels of educational qualifica- 27-33 Upper Baggot Street, tions, so we have been able to attract many early school leavers into these profes- Dublin 4 sions,” says Mr. Nugent. “We’ve also especially targeted women to encourage their entry into new and emerging occupations. The result has been over 50% Telephone female participation across all the traineeships.” ticipation +353 1 6070500 E-mail Following the end of the ESF grant, the national traineeship programme continues s par [email protected] to receive financial support from national government. Trainees receive the normal FÀS allowances during the course, and participating companies can apply for Website omen’ financial support to cover all or part of their trainee costs. www.fas.ie W
12 European Social Fund in action 2000-2006
Employability for all: training for young job seekers
IT training in FORWARD
Project name Faced with an ever more competitive job market and slowing econom- FORWARD ic growth, Inter-Actions in Luxembourg has had to adapt its job training programme for young job seekers. Its efforts have paid off, with almost Project duration 60 % finding work on completion of the training. January 2001 - December 2003 Although Luxembourg still has one of the lowest unemployment rates in the European ESF priority area Union at 4.1%, it has nonetheless been affected by the economic downturn of recent Active labour Market Active labour market policies years. In absolute terms, the number of unemployed has increased from 4,964 in 2000 to 8,308 in December 2003. Of these, 21.8% are under the age of 25. Country Luxembourg Youngsters with few or no educational qualifications or from a disadvantaged back- ESF funding ground, find it hardest to access the job market. Employers can afford to demand E 194,592 minimum professional and personal skills, faced with an increasingly abundant labour supply. Total funding Social inclusion E 432,427 Preparing for work ESF funding type The association Inter-Actions has been working with unemployed youngsters since
Objective 3 1986. The three-year project ‘FORWARD’ (2001-2003) builds on this experience, ning while offering a training programme that reflects current labour market needs. Target group Young people “Our aim is to equip a maximum number of young people with the tools to compete Name of coordinating in the open job market,” says Klaus Schneider, project manager at Inter-Actions. “We
organisation don’t want them to become dependant on job support measures.” Lifelong lear Inter-Actions asbl The training programme, originally foreseen as six months, was reduced to three Contact name months to increase the number of young participants that could benefit. “Our expe- Klaus Schneider rience shows that in fact shorter, more intensive training courses give the participants Address a better chance of finding work afterwards,” says Mr. Schneider. 6a, rue Godchaux
L-1634 Luxembourg FORWARD focused its training efforts on three key areas: social skills such as commu- Adaptability nication and presentation skills; information technology; and ‘back office’ support Telephone such as office administration, organisation of events, telephone and writing skills. +352 43 48 07
Fax Opportunities for change +352 42 65 63 Some 74 people aged between 18 and 29 participated in the project, of which 72%
E-mail had left school at the minimum age with few or no qualifications. Around half the ticipation [email protected] participants were Luxembourgeois and the remainder of immigrant origin. Women outnumbered men by 3 to 1, attracted by the training in office-based work. s par
On completion of the training, 60% of participants found jobs. “But the best meas-
ure of success is to see what the youngsters are doing 12 months later,” says Mr. omen’ Schneider. “Of the 48 that completed the training at least 12 months ago, 24 are W working and 17 have permanent employment contracts. It has surpassed all our expectations.”
13 European Social Fund Success Stories
Stepping stone to professional and social integration
Establishing a work routine is a key project objective
As part of a package of initiatives to re-build the socio-economic infra- Project name structure of the Dutch town of Den Helder, the municipality, together with Learning and work pro- a local training provider and consultancy, have developed a pro- gramme for unemployed in gramme of personal support and training for those furthest removed Den Helder from the job market. Project duration
Active labour Market May 2001 - December 2002 Den Helder on the north coast of the Netherlands is undergoing a period of structur- al change. The Royal Navy, which has been the town’s largest employer for over 175 January 2003 – December years, recently faced budget cuts resulting in the loss of some 3,500 jobs. The town’s 2004 relative geographical isolation also adds to its economic marginalisation. ESF priority area Active labour market policies Targeting the most vulnerable Country At a time when jobs are scarce and competition fierce, those people who face par- The Netherlands ticular challenges to enter the job market are likely to feel more alienated than ever. Social inclusion With the help of ESF funding, the municipality is helping to get this target group back ESF funding on track. E187,000 (2001-2002) E750,000 (2003-2004) ning “We’re dealing with unemployed people who feel very far removed from the labour Total funding market,” says Martin van Otterloo, project manager at the Triton Foundation (the train- E684,000 (2001-2002) ing provider). “They usually face multiple problems - language difficulties, poor E1,500,000 (2003-2004) health, poor housing, debts, addiction, lack of education, and emotional or psycho- logical disorders.” ESF funding type
Lifelong lear Objective 3 Over the period 2001-2002, the programme involved 82 individuals. There was Target group roughly an equal balance of non-native and native Dutch, and men and women. The Long-term unemployed age of participants ranged from 16 to 65, with around 45% under 23. A second ESF grant has been awarded to the partnership for the period 2003-2004, which will Name of coordinating allow the involvement of a further 132 individuals. organisation Raadgevend Bureau Het
Adaptability After registering with the project, every individual is interviewed to map his or her par- Grote Oost ticular problems and needs. A personal programme is drawn up, containing mutual Contact name agreements on the support, activities, and rules to respect. Frans van Iersel
“Our emphasis is on keeping promises. We want the participants to develop social Address skills and self-discipline, as well as to get used to a working routine,” says Frans van Beurtschip 3, 1625 BW
ticipation Iersel, the ESF coordinator. Job training is also on offer in the fields of metal work, car- Hoorn pentry, painting, graphic design, office skills and general services. Telephone s par +31 (0)229-241430 Commitment pays off Only one in five of participants dropped out of the programme before completion Fax omen’ which, given the complex problems faced by this target group, is a major success. +31 (0)229-242811 W Furthermore, some 40% of those who completed went on to find work or into further E-mail education or training. Another 37% are continuing with the programme. [email protected]
14 European Social Fund in action 2000-2006
Local traditions and flavours revive a rural economy
Trainees get marketing experience by promoting products in local fairs
Project name Like other rural areas, the Lima valley in northwest Portugal has suffered S@bores e Tr@dições from a decline in the economic importance of agriculture. However, a Project duration cooperative in the region is beginning to reverse this trend by capitalis- October 2001 - September ing on the growing consumer demand for traditional recipes and meth- 2002 ods of production.
ESF priority area The region of northwest Portugal is characterised by small-scale farms that combine Active labour Market Active labour market policies the production of cereals, fruit and vegetables with cattle breeding. However, faced Country with increasing competition from large-scale mechanised agriculture, many farmers Portugal have abandoned farming over the last few decades.
ESF funding A niche market for local produce e 102,118 But recent food scares, such as the well-publicised “mad cow” disease, have led Total funding many consumers to question the origin and quality of the food they buy. Farmers Social inclusion e136,157 who continue to use traditional methods of production, in harmony with the local environment, are in a unique position to exploit this growing market demand. ESF funding type Objective 1 VALDELIMA, a multifunctional agricultural cooperative, saw an opportunity to use ning Target group high-quality produce from the region and to add value through the production of Unemployed women traditional marmalades and jams, as well as liqueurs and spirits. Name of coordinating “Consumers are increasingly looking for assurance in the origin and quality of the organisation
ingredients, as well as products that are made according to traditional recipes,” says Lifelong lear VALDELIMA - Cooperativa Paulo Rodrigues, Executive Director at VALDELIMA. “The name S@bores e Tr@dições Polivalente de was selected for our range of projects as it means literally flavours and traditions but Desenvolvimento Rural also carries the ‘@’ characters to reflect the merging of tradition with innovation.” Contact name Rui Azevedo Job creation needs qualified staff As with any new economic activity, people need training to support new business- Address es. ESF support was secured for a training action involving 12 women over a peri- Adaptability Parque Empresarial Paço – lote od of 14 months. The course focused on traditional recipes, health and safety, con- 24 servation and transformation techniques, basic accounting, and promotion and sell- P-4970-249 Arcos de ing strategies. Many jams made during the course were taken to local handicraft Valdevez and traditional product fairs where they received an encouraging response from Telephone the public.
+351 258 480280 ticipation Of the 11 women that completed the course, two now work in VALDELIMA and oth- Fax ers were encouraged to start up their own new businesses. Says Mr Rodrigues: +351 258 480289 s par “Before this training course, there were no products, brands or workers, and this E-mail has all been stimulated through the training.”
[email protected] omen’ [email protected] VALDELIMA now has two shops and an on-line sales outlet together with other local W producers (www.biolima.com). In 2003, product sales brought an income of Website approximately Û70,000. Some 35% of this income was spent on buying ingredi- www.biolima.com ents from local farmers.
15 European Social Fund Success Stories
Encouraging the long-term unemployed back into work
Jan-Erik Falk, who is now employed in a blacksmiths making crowbars
Individual action plans and counselling have helped some 75 people Project name back into work after long periods of unemployment or sick leave. The Job Called simply ‘The Job’, this project is breathing new life into a region of Sweden renowned for its high levels of unemployment and low eco- Project duration Part 1: Jan 2001 – June nomic activity. 2002
Active labour Market Part 2: July 2002 – Dec Nordanstig is one of the most sparsely populated municipalities in Sweden. In a 2003 region characterised by high unemployment and a declining population, long dis- tances between populated areas present an additional obstacle to finding a job. ESF priority area Active labour market policies Years without a job Country Building on the experience of previous ESF projects, the Nordanstig Economic Sweden Association launched ‘The Job’ in 2001 targeting the long-term unemployed, or those receiving incapacity benefit. “One of our beneficiaries had been unemployed for 15 ESF funding Social inclusion years, and seven to eight years of unemployment is not unusual among our target Part 1: 2,205,000 SEK E group,” says Marga Edenståhl, project coordinator within the association. ( 245,365) Part 2: 2,212,000 SEK E ning As its name would suggest, the project has one main goal: helping beneficiaries to ( 246,147) find a job. It is up to each individual to define their own employment goal and, with Total funding the support of a counsellor, to draw up an action plan on how to reach that goal. The Part 1: 5,547,000 SEK steps may involve on-the-job training, further education, field trips or skills analyses. (E 617,252) Support is normally offered for up to one year. Part 2: 5,450,600 SEK
Lifelong lear (E 606,525) “Our cooperation with the employment centre, the community and the social security ESF funding type office has been particularly successful,” says Ms. Edenståhl. “For example, we occa- Objective 3 sionally invite all the different actors together when we meet an individual client. It helps us to offer a personalised and ‘joined-up’ approach to employment support.” Target group Long-term unemployed A high success rate Incapacity benefit claimants Adaptability So far 151 individuals have benefited from the project, 75 of whom have found a Name of coordinating job, while 29 have gone into full-time education. This success rate is much higher organisation than originally anticipated, given that most of the beneficiaries had been out of work Nordanstig Economic for such a long time. Association
Following the end of the ESF project, the Nordanstig Economic Association has Contact name Marga Edenståhl ticipation signed an agreement with the social security office and employment centre which enables them to continue supporting the long-term unemployed or those receiving Address incapacity benefits for a further two years and nine months. s par Stationsvägen 820 77 Gnarp
omen’ Telephone
W +46 (0)652 243 07 Fax +46 (0)652 200 30 E-mail [email protected] 16 European Social Fund in action 2000-2006
Re-training long-term jobseekers
Health & safety at work: Project participants learn more about it
Project name A UK town with a high-level of long-term unemployment has benefited Jobs for Wolverhampton over the past three years from a project to improve local jobseekers’ employability. Focusing on fine-tuning essential skills for getting a job, Project duration such as good interview techniques, the scheme has managed to give July 2000-June 2003 hundreds of long-term unemployed a helping hand back into employ- ESF Priority Area ment, often in their preferred career path. Active labour market policies Active labour Market For individuals who are out of work for several months or more, through redundancy Country or lack of skills and experience, the job market can seem a daunting place. Often suf- United Kingdom fering from low self-confidence, they can sometimes present themselves poorly to a ESF Funding potential employer, and find it hard to get to, or beyond, the interview stage. £1.5 million (Û2.16 million) Getting through the interview In the Jobs for Wolverhampton project based in the Midlands, England, some 580 Total Funding Social inclusion long-term unemployed were provided with an opportunity to complete a 12-month- £3.33 million period of employment, which included customised training to enhance their (Û4.79 million) prospects for mainstream work.
ESF Funding Type ning Objective 3 The training varied according to individual needs, but always provided advice on employability skills, such as CV writing or interview technique. After this, as project Target Group co-ordinator Marie Mathews explains, “Training ranged from qualifications in health Long-term unemployed and safety at work through to national vocational qualifications.”
Name of coordinating Lifelong lear organisation A customised approach Wolverhampton College Beneficiaries of the project came from all walks of life, from out-of-work actors to construction workers. Says Ms. Mathews: “We held a needs assessment with each Contact Name individual so that the training given fitted their future career plans. We took a cus- Marie Mathews tomised approach towards their training, rather an off-the-shelf one.” Address
Wolverhampton College Some 75 per cent of leavers have since moved into employment, training or edu- Adaptability The City of Wolverhampton cation and retention rates have been high. A recent evaluation of the project found Wulfrun Campus that 91 per cent of beneficiaries were confident about their long-term employment Paget Road prospects. Wolverhampton WV6 0DU “Our first year was the hardest, as people were sceptical, viewing it as just anoth-
er training programme. Once it was realised that there were job vacancies and real ticipation Telephone paid work involved, the recruitment became easier,” says Ms. Mathews. Now + 44 (0)1902 317 695 plans are afoot to replicate the scheme at a regional level. s par Fax + 44 (0)1902 423 070 omen’ E-mail W [email protected]
17
II. Social inclusion
Promoting equal opportunities for all in accessing the labour market, with particular emphasis on those exposed to social exclusion
19
European Social Fund in action 2000-2006
Computer training for the deaf or hard of hearing
A sign language interpreter works together with a hearing trainer
Project name In Austria, the Styrian Association of the Deaf is helping people with Get it hearing impairments improve their job skills through the project 'Get it'. Project duration The training courses enable the deaf and hard of hearing to achieve the January 2001-December European Computer Driving Licence (ECDL). 2003 (renewable annually) Deaf people and people with hearing impairments often have difficulties in accessing ESF priority area training programmes due to their different communication needs. The majority are Active labour Market Social Inclusion employed in lower-skilled occupations. ‘Get it’ aims to develop and provide training Country in data processing to improve their labour market skills. Austria Helping to compete ESF funding “It is still difficult for the deaf to complete appropriate training,” says Petzi Û 164,858 Panholzer from the Styrian Association of the Deaf. “Even if they do, they often lack Total funding the extra qualifications and training to be able to compete with able-bodied peo- Social inclusion Û355,298 ple.”
ESF funding type The ‘Get it’ courses are offered by NOWA – the Network for Vocational Training Objective 3 and the Vocational Training Institute (bfi) in Graz. In 2003, 16 people participat- ning Target group ed in the course. In 2004, the number of participants rose to 43. “The courses run Deaf people and people with for nine months and are part-time to allow participants to follow their normal jobs,” hearing impairment explains Ms. Panholzer. Name of coordinating
The courses cover all seven ECDL modules, including special training in written Lifelong lear organisation German, as well as English and mathematics. They are held in small groups work- Steirischer Landesverband der ing with deaf and hearing trainers in Austrian sign language, assisted by a deaf Gehörlosenvereine im ÖGLB co-trainer. Contact name Petzi Panholzer “All the participants are very satisfied with the courses,” says Ms. Panholzer. “The use of Austrian sign language and a deaf co-trainer as additional support and the Address small group size are also perceived as very positive. They enjoy learning and Adaptability Grabenstrasse 168, improving their skills at home with the adapted visual manuals.” 8010 Graz Telephone Positive side effects +43 316 680271-4 According to Ms. Panholzer, the courses help the participants to increase their self- confidence as well as their interest in education and training. “Some of them could Fax improve their position within their company, while others managed to keep and ticipation +43 316 680271-1 secure their jobs,” she says. “Over the course of the project some companies start- E-mail ed to enquire about further training possibilities to encourage and support their s par [email protected] employees with hearing impairments.” Website The project also helps to overcome misunderstandings and prejudices against peo- omen’ www.stlvgv.at ple with a hearing impairment. “Deaf people are still not accepted as equal and W capable members of society - not only within general society, but also among pub- lic authorities,” notes Ms. Panholzer.
21 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 22 to meettheirown needs. organisations intheNetherlands andItalyareexploringwaysofadaptingthemodel haveexpressed aninterestinitscontinuation,and tions alike.Severalpartners The SocialActconcepthasbeen wellreceivedbycompaniesandsocialorganisa- and employeehealthwelfare.” promotions,training,thequalityofworkenvironment with regardstointernal “Notjustwithregardstorecruitmentandselectionprocedures,butalso Surmont. “We’re askingcompanies tocarefullyexaminetheiremploymentpolicy,” saysMs at least10morecompanieswillhavesignedaSocialAct. called SocialAct.BythetimeprojectendsinNovember 2004,itisexpectedthat anddrawnupanaction plan,oraso- Four companieshavegoneastepfurther tify waysofimprovingtheirsocialcontribution. isalsoavailabletohelpcompaniesiden- completed thetest.Afreehelpdeskservice Some30companieshavenow companies tomeasuretheirsocialperformance. launchedtheSokratest-anonlinetestthatenables In October2003,thepartnership managementchoices Supporting isations.” to facilitatetheinvolvementofbusinessandactasabridgewithsocialorgan- theKvKOVtookontaskofcoordination ofthisopenplatform, with 12partners “Togetherwhich involvesmorethan80memberorganisations,”saysMsSurmont. ‘Ghent,CityatWork’ fromtheopenemploymentplatform “Our initiativestarted Act isperhapsthemostambitioussofar. buttheEQUALprojectSocial businesses oftheneedtopromoteequalopportunities, There havebeenseveralinitiativesinGhentdesignedtoraiseawarenessamong ing themostofhumanresourcesavailableandmeetingemployers’demands.” Flanders(KvKOV).“It’swithin theChamberofCommerceEastern alsoaboutmak- co-ordinatoroftheSocialActproject ing socialobjectives,”saysJozefienSurmont, “Involving thesedisadvantagedgroupsinthelabourmarketisnotjustaboutachiev- Good forthecommunity:goodbusiness disabled. labour market,notablyimmigrants,thelowqualified,orphysicallymentally imately 11%.Nonethelessseveralsocialgroupsarestillunder-represented inthe Ghent hasthelowestunemploymentrateoffivemajorBelgiancities,atapprox- socialinclusion. Act” –theirindividualactionplantosupport eral companieshavedemonstratedthiscommitmentbysigninga“Social FlandersinBelgium,sev- IntheprovinceofEastern equal opportunities. market canonlybesuccessfulifemployersthemselvesarecommittedto totacklemarginalisationofdisadvantagedgroupsinthelabour Efforts A postercampaignhelpstospreadthemessage local businesses Promoting socialresponsibilityamong European SocialFundSuccessStories Û Total funding Û ESF funding Belgium Country Social inclusion ESF priorityarea May 2002-November2004 Project duration Social Act Project name www.gsiw.be www.sokratest.be www.socialact.be Website e [email protected] E-mail +32 92661441 Fax +32 92661440 Telephone B-9000 Ghent 49 Martelaarslaan Address Jozefien Surmont Contact name Vlaanderen Kamer vanKoophandelOost- organisation Name ofcoordinating Disadvantaged groups Target group Objective 3 ESF fundingtype 748,400 371,046 European Social Fund in action 2000-2006
Tolerance in the future workforce
Multipliers in a job training centre are taught methods to help adolescents develop trust, cooperation and social skills
Project name Youngsters entering the job market need the skills to work in a rapidly Service & information for changing, multicultural environment. They are also among the first to multipliers in schools and be targeted by far-right groups and to fall prey to xenophobic ideas. training centres Miteinander e.V. in Magdeburg, Germany is tackling this at an early Project duration stage by raising awareness among trainers and teachers working with November 2001 - October this target group. Active labour Market 2004 Like many other regions of Europe, Sachsen-Anhalt in the former German Democratic ESF Priority Area Republic is going through a difficult transition from its heavy industrial past to a mod- Social inclusion ern day economy. Unemployment levels are high, offering fertile ground for the Country growth of far-right groups and xenophobia. Furthermore, for many years the region Germany had few foreigners but the number looks set to increase with EU enlargement. ESF Funding Prevention better than cure Û549,318 Social inclusion Miteinander e.V. was established in 1999 to fight against right-wing extremism. In Total Funding 2001, it was awarded funding through Germany’s ESF-funded programme, Û858,722 XENOS, to run training courses that increase tolerance and intercultural awareness
among young people. ning ESF Funding Type Objective 3 “Rather than targeting the young people themselves, we’re reaching out to teach- Target Group ers and trainers preparing youngsters for the job market,” explained Mr. Georg Trainers of young people Rohde, project coordinator in Miteinander e.V. “Many of them have been educat-
ed under the old system where intercultural awareness was not required. They often Lifelong lear Name of coordinating find it difficult to recognise signs of xenophobia among their students.” organisation Miteinander e.V. Since early 2002, about 100 training courses have been run within the project, Contact Name each involving between five and 100 people, although typically no more than 15. Georg Rohde Each course is tailored to the needs of the hosting institute and in most cases includes training in intercultural methods. Address Adaptability Erich - Weinert Strasse 30, A wealth of information 39104 Magdeburg Miteinander e.V. also publishes a range of books and information leaflets about Telephone anti-racism, far-right extremism and tolerance. The materials, knowledge and con- +49 391 6207750 tacts developed over the course of this project will be available for use long after its completion. Fax
+49 620 7740 ticipation E-mail s par [email protected] Website omen’ www.servicestelle- W miteinander.de
23 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 24 Integrating intotheworkforce:Metalprocessingtrainees jects thatcouldhelpyoungpeopletointegrateintotheworkforce. trainingpro- onpreparatory chers, socialworkersandyoungpeopleinformation complemented bythedatabasewww.ichblickdurch.de (“Igetit”)whichgivestea- training, andgivesadvicetocompaniesinterestedinhiring immigrants.”Thisis filmthatshowsemployersvariousviewsonvocational developed adocumentary fortheirfuture,”saysMr.der jobtrainingasbeingimportant Kominek.“Sowe’ve This, however, oftheCentre’s isonlyapart work.“Manycompaniesdonotconsi- The benefitsofvocationaltraining young traineesandemployees. inbusinessesasawayofselectingtheir rage itstake-upbypersonneldepartments individual interculturalskills(i.e.toleranceandlanguages).BQMiskeentoencou- social scientists,thatcanhelpbothteachersandimmigrantchildrenassesstheir work willbetopromotetheuseofatestdevisedbyBQM,incooperationwithtwo ofwhose The Centreisalsodevelopinganewtrainingassessmentcentre,part Some 1,500enterprisesnowreceiveBQM’s newsletteronthelocallabourmarket. for youngimmigrantpeopleinHamburg. ween teachers,socialworkersandenterprises,therebywideningthe‘jobnetwork’ BQM’s gap,andbuildupcontactsbet- rolehasbeentohelpclosethisinformation about howtogetchildrenonthem,”saysMr.necessarily informed Kominek. prises. “Manyimmigrantparentsdon’t knowaboutthiscourseandteachersarenot educationandworkexperienceinenter- a threeyearcoursesplitbetweenfurther is The traditionaljob-trainingcoursefornon-academicschool-leaversinGermany A widerjobnetwork do,”saysBQMprojectcoordinator,less thanotherGermans Wilfried Kominek. job-trainingcoursesfar itisnoticeablethatourtargetgroupstart vers. Nevertheless, panies herewouldsaythattheyhaveapolicyofnotrecruitingimmigrantschool-lea- of immigrantparentage.Findingtheirwayintotheworkforceisoftenhard.“Nocom- Germany,In Hamburg,northern around30percentofthecity’s schoolchildrenare the workforce. to increasethechancesofcity’s immigrant school-leaversentering centre–BQMisworking aninformation hire fewnon-ethnicGermans, citywhereimmigrationishighandsomelocalcompanies In aGerman immigrant school-leavers Opening upthelabourmarkettoyoung European SocialFundSuccessStories Û ESF funding(totalfor3years) Germany Country Social inclusion ESF PriorityArea August 2005 September 2002- Project duration young immigrants vocational qualificationof & coordinationcentreforthe “BQM”: Consulting Project name www.kwb.de www.bqm-hamburg.de Website [email protected] [email protected] E-mail +49 04063785599 Fax +49 04063785500 Telephone 22297 Hamburg Kapstadtring 10, Address Christiani Wilfried Kominek/Julie Contact Name Beschäftigung e.V. Weiterbildung und Koordinierungsstelle KWB organisation Name ofcoordinating Young people/Immigrants Target Group Objective 3 ESF fundingtype Û Total funding(totalfor3years) 438,000 970,000
European Social Fund in action 2000-2006
Promoting diversity in the nursing profession
Nursing mentors support newcomers to the profession
Project name In Southern Jutland several partners have developed an integrated Nursing studies for new Danes approach to recruiting, training and retaining ethnic minorities in the Project duration nursing profession. The scheme has attracted widespread interest October 2002 - October within the healthcare sector across the country. 2005 Ethnic minorities are notoriously under-represented within the nursing profession in ESF priority area Denmark. Immigrants with limited language skills are more likly to be recruited as Active labour Market Social inclusion auxiliary staff, while those with a higher education level prefer to train as doctors, Country who are seen to have a higher status. This project aims to promote nursing and pro- Denmark vide positive role models to encourage ethnic minorities to go into the profession.
ESF funding A combined approach E 999,905 To achieve this goal, nursing schools from Ribe, Vejle and Sonderjylland, together Total funding with a private consultancy and CVU-Vest in Esbjerg, have developed a three-pronged Social inclusion E 2,126,439 approach. ESF funding type Firstly, they offer an introductory course in nursing, which gives participants the oppor- Objective 3 tunity to experience what it’s like to work in a nursing home and hospital prior to com- ning Target group mitting to professional studies. Some 30 people are participating in this introductory Immigrants/Asylum seekers course, while a further 10 have gone straight into nursing school. Name of coordinating Secondly, existing nursing staff are being trained in intercultural awareness and organisation
conflict management. Some 50-60 nurses, who already act as educators or counsel- Lifelong lear UDC-gruppen lors in their own workplace, are participating in the training course. Contact name Bente Strager “This has proved really important for changing attitudes within the healthcare profes- sion,” says Bente Strager, project coordinator in UDC-gruppen ApS. “It gives nurses Address a new awareness of the intercultural issues at stake, and provides an opportunity for Fjellegade 1, 7100 Vejle them to meet and share experiences.”
Telephone Adaptability +45 70 22 46 44, Thirdly, a mentor scheme is supported, whereby 14 nurses, undergoing training in +45 20 27 82 58 adult education, are given specific courses in tutoring and supervision. Their role is to guide new students, and help them overcome problems as they arise. Several men- E-mail tors are themselves from a non-Danish ethnic background and have direct experience [email protected] of the difficulties ethnic minorities face in the profession. ticipation Reduced drop-out rate “In the past 60 % of ethnic minorities starting professional nursing studies have drop- s par ped out,” says Ms. Strager. “With this scheme, we’re seeing a much higher retention rate.” omen’
The project has attracted widespread interest. In October 2003, it was awarded a W prize from the Danish Ministry of Refugees, Immigration and Integration Affairs for the best education initiative. Several regional authorities are considering replicating all or part of the scheme in their own healthcare system.
25 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 26 Aktiv 2001featuredinaTVbroadcastAugust2002 as opposedtousingauthoritychangebehaviour.” ‘credo effect’-itisallaboutemphasisingthepositiveand encouragingself-belief thinking asaresultofthiswork,”saysMrOlesen.“We callourapproachthe “The youthandsocialworkersinvolvedintheprojecthave changedtheirwayof future. Most ofall,theywereencouragedtotakeresponsibilityforthemselvesandtheir tify theirhiddentalentsandbuildastrongerbeliefinthemselvesabilities. wereheldwitheachindividual,tohelpthemiden- Regular motivationalinterviews including swimming,weighttrainingandmovement. Danish, maths,Englishandcomputing,aprogrammeofphysicalexercise– inatrainingprogrammecoveringbasicskillssuchas months, theytookpart ple socialproblemsandseveralwereaddictedtodrugs.Overthecourseof13 Aktiv 2001wasapilotprojectinvolving26youngsters,allofwhomfacedmulti- et.” ures intheirlives.Theyhavecompletelyunrealisticexpectationsaboutthejobmark- inthemunicipality.and healthservices “Mostofthemhaveexperiencedsomanyfail- targeting youngpeople. and differenttriedtested methodologiesarebeingusedinnewprojects The approachisnowbeing applied totheemploymentpolicyofmunicipality, ment. Theyarealsomorestableandself-reliant.” employ- noted: “Almostalltheyoungstersarenowmorewillingto findpermanent subsidised. Althoughtheremainderarebackonpublic benefits,MrOlesen fivehavefoundworkandtwojobs that arepublicly Of the26participants, Closer tothejobmarket “Our focushasbeentogetyoungpeoplethinkaboutwhatthey hassomething tooffer Everybody new approachtoworkingwithunemployedyoungsters. SjællandinDenmarkhasthereforetriedouta innorth-west lity ofNykøbing-Rørvig self-esteem andfearoffailurearethebiggestbarrierstofindingwork.Themunicipa- unmotivated andhavelittleornocontactwithpeoplewhowork.Very oftenlackof Helping youngstersaccessthejobmarketcanbeanuphillstrugglewhentheyare are willingtoenterthejobmarket. sense ofpersonalresponsibility, theyhavefoundmoreyoungpeople of workingwithunemployedyoungsters.Bybuildingself-esteemanda haveadoptednewmethods ers inthemunicipalityofNykøbing-Rørvig Based ontheresultsofESF-fundedproject,Aktiv2001,socialwork- what they can’t do – so-called ‘resource thinking,’” says Jørn Olesen,headofsocial – so-called‘resourcethinking,’”saysJørn unemployed youngsters Emphasising thepositivehelps European SocialFundSuccessStories can do rather than ( 2,381,147 DKK Total funding ( 1,700,382 DKK ESF funding Denmark Country Social inclusion ESF priorityarea September 2001-April2003 Project duration Aktiv 2001 Project name www.nrk.dk Website [email protected] E-mail +45 59980182 Telephone DK-4500 NykøbingSj Vesterlyngvej 8, Address Olesen Jørn Contact name Kommune Nykøbing-Rørvig organisation Name ofcoordinating unemployed Long-term Target group Objective 3 ESF fundingtype Û Û 228,681) 320,236) European Social Fund in action 2000-2006
Job support for people with disabilities
Giving an equal chance to people with disabilities
Project name Enabling people with disabilities to have an active economic and social Supported employment for life is a key political priority of the regional government of Murcia in people with disabilities Spain. A six-year programme supported by the ESF Operational Project duration Programme is helping this become a reality. January 2000 - December 2006 There are around three and a half million people in Spain with a physical or mental disability, representing nine per cent of the population. Murcia is among the Active labour Market ESF Priority Area Autonomous Communities with the highest prevalence of disability, alongside Castilla- Social inclusion Leon, Andalucia and Galicia. Country Spain The guiding principle of the regional government of Murcia is that people with disa- bilities and their families should have the same rights and freedoms as the rest of its ESF Funding citizens, including access to an active social economic and social life. Û3,144,347 Social inclusion Total Funding Supported employment: an individual approach Û4,491,924 This programme focuses on ‘supported employment’ for people with disabilities. “This approach not only has a high success rate in the number of people with disa- ESF Funding Type
bilities accessing the job market, but also the jobs tend to be more secure, and new ning Objective 3 employees have fewer problems in adapting to the work tasks,” explains Target Group Constantino Sotoca, officer in the Regional Service for Employment and Training People with disabilities (SREF) within the Autonomous Community of Murcia (CARM). Name of coordinating
The programme works on the model of intensive and personalised support for each Lifelong lear organisation individual. Non-profit, specialised organisations are contracted to work with a Comunidad Autónoma minimum number of people with disabilities – at least four per full-time employee in Región de Murcia the case of mental disabilities, and at least six in the case of physical disabilities. Contact Name Their role is to prepare the client for employment and help them find a job. Once Constantino Sotoca in a job, the support person may learn and perform the work tasks required of the client, to guide and support him or her during the initial adaptation period. Address Adaptability Avenida de la Fama, 3 Private companies employing people with disabilities are entitled to financial sup- 30003 - Murcia port provided they comply with certain criteria. For example, they must commit to Telephone a minimum of three years in the case of indefinite employment contracts, and report +34 968 366 867 annually to the SREF.
Fax Concrete results ticipation +34 968 366 219 Since the programme was launched in 2000, service providers have worked with E-mail 3,200 people with disabilities. Some 410 of them have found employment, of s par [email protected] which 150 are women and all are under the age of 30. In most cases the jobs have lasted between six and 12 months. It is expected that around 4,000 people Website will benefit from this programme over its lifetime and that at least 700 people will omen’ www.carm.es find work. W
27 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 28 programmes, facilitatingtheirentranceintothelabourmarket this possible.” population andonsocietyingeneral.TheESFOperational Programmehasmade pective ofthisprogrammeallowsagreaterandmorelasting impactonthistarget As Mr. Fresnosays,“thepositive impactofAccederisclear. pers- Thelong-term from theprogramme,83percentofthemRomaand60 percentofthemwomen. key objective.Sofarsome3,600peoplehaveenrolled intrainingwithsupport fortheRomacommunity isanother Access totrainingandeducationopportunities of thisprogramme,45percentwhichareformorethanthreemonths. almost10,000 workcontractshavebeenagreedasaresult 6 years.Furthermore reached almost17,000whiletheoriginaltargetforprojectwas15,000 ties in13differentAutonomousCommunities.Thetotalnumberofbeneficiarieshas in44municipali- expectations. Some47employmentofficeshavebeensupported Now justhalfwaythroughthesixyearprogramme,resultshaveexceededall Results speakforthemselves market policies,”explainedJoséManuelFresno,directorofFSGG. get groupsandtheirrepresentativesindecidingimplementingactivelabour munity. ingivinggreaterresponsibilitytotheactualtar- “Thisisabigstepforward crimination torunanationwideprogrammetargetedspecificallyattheRomacom- reflected intheawardofagrantfromESFOperationalProgrammeagainstdis- (Fundación SecretariadoGeneralGitano-FSGG).Recognitionoftheirrolewas ofthenationalGypsyfoundation duetotheefforts This shiftisinnosmallpart Taking greaterresponsibility of theRomacommunityaccesslabourmarketandeducationtraining. However, thelastfewyearshaveseenamajorshift inperceptionsasmoreand nity ingeneralhassufferedformanyyearsfromsocialprejudiceandstereotyping. differentsocialandculturalidentities.Thecommu- and diverseoriginsoftenvery There areestimatedtobeover600,000RomainSpaintoday. Theyhavecomplex have foundemployment. 17,000 peoplehavebenefitedfromtheprogramme,athirdofwhom Already,access totrainingandemploymentopportunities. almost gramme ‘Acceder’,whichaimstofacilitatetheRomacommunity’s inthepro- Autonomous CommunitiesinSpainarenowparticipating Thanks toasuccessfulpilotprogrammeinMadrid1998-1999,13 More youngRomaareaccessingvocationaltraining the SpanishRomaCommunity National programmefor European SocialFundSuccessStories Û ESF Funding Spain Country Social inclusion ESF PriorityArea 2000-2006 Project duration nity tion againstthegypsycommu- ACCEDER: Fightdiscrimina- Project name www.fsgg.org/acceder Website [email protected] E-mail +34 914220961 Fax +34 914220960 Telephone 28025 Madrid 10, AntolinaMerino Address Emilio Conejo Contact Name General Gitano Fundación Secretariado organisation Name ofcoordinating Gypsy community Target Group Objective 1,3 ESF FundingType Û Total Funding Û 23.1 million–Objective1 45 million 8.4 million–Objective3 European Social Fund in action 2000-2006
Fighting exclusion in small towns and communities
A training workshop from one of the pilot projects
Project name Four small towns in Finland are testing a new approach to reduce unem- Operation Work ployment and social exclusion in their communities. The approach aims Project duration to build partnerships among different local actors, and to offer long- May 2002 - April 2005 term, personalised guidance to the unemployed.
ESF priority area “Small towns in rural areas often face very different problems to those of big cities,” Social inclusion says Anita Fagerström of Pargas municipality, overall coordinator of the project Active labour Market Country ‘Operation Work’. “We have the feeling that national policies and programmes give Finland priority to the big cities. Unemployed people in small towns and municipalities don’t have access to the same level of services.” ESF funding E 1,261,410 A shared experience Total funding The idea of this project, which is supported by the Community EQUAL initiative, was E2,522,819 to bring together municipalities from different parts of rural Finland which face simi- Social inclusion lar problems. Together they would develop, test and evaluate new approaches to pre- ESF funding type venting marginalisation and encouraging employment. EQUAL
Target group The four municipalities involved are quite small (between 2,000 and 20,000 inhabi- ning Long-term unemployed tants). Two are rural communities in central Finland (Lievestuore and Kinnula), while two are bilingual coastal towns in the west and southwest of Finland (Jakobstad and Name of coordinating Pargas). Each municipality is implementing a pilot project to test a new approach cal- organisation led the ‘Knowledge Voucher’ among different target groups of long-term unemployed. Pargas stad Lifelong lear Contact name “The underlying principle of the Knowledge Voucher is that everyone should have Anita Fagerström access to a professional life,” says Ms. Fagerström. “Our approach is to give long- term support and guidance, while respecting an individual’s own initiative and Address autonomy.” Norrgårdsvägen 4, 21600 Pargas Each pilot project involves a skills counsellor who helps the client discover their exis-
Telephone ting skills and make choices about future job or training options. Special emphasis is Adaptability +358-2-4585825 also given to ‘guidance networks’ involving representatives from local government, social services, businesses and the third sector, which includes non-government and Fax non-private sector organisations. +358-2-4585731
E-mail So far 165 individuals have benefited from the project, of which 89 are now back in [email protected]
education, working or in a job training scheme. ticipation Website A test-bed for the future www.operationwork.net s par The project also had an important evaluation and feedback component. “The involve- ment of the University of Jyväskylä has been very successful,” says Ms. Fagerström.
“The research results are making an important contribution to the project’s on-going omen’ development and internal evaluation.” W
Now in its final year, the project is focusing primarily on fine-tuning and transferring the ‘Knowledge Voucher’ model to other rural and small municipalities, not only in Finland but also across Europe.
29 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 30 Deaf andhearingcolleaguescommunicateintheworkplace through trainingandwork,toencourageamorediverse groupofusers.” thesocialintegrationof all deafpeople ect. “Ourultimateaimistosupport gramme combiningworkandstudy,” saysNoëllineKoprivnjak,headoftheproj- “We ablockreleasepro- inthefuturebysupporting hopetoexpandthisfurther people, withathirdofthoseassistedundertheage26. emphasison helpingyoung Half ofthesearewomen.Theprojectplacesparticular people seekingassistancehaveseverelyimpairedhearing orareentirelydeaf. isopentoallthosewithhearingdeficiencies,themajorityof While theservice Helping adiverserangeofpeople been establishedwith82differenttrainingcentres,and151employers. 146wereplacedwithemployers.Linkshave in trainingprogrammes,andafurther year.and morecasesevery During2003,atotalof65individualswereenrolled The projecthasassisted525deafpeopleduringthepastyear, andtakesonmore peopleoncetheyhavefoundwork.” tosupport provide afollow-upservice workingenvironment,sowealso tive istohelpdeafpeopleintegrateintoanormal ers,” explainsChantalMatheron,DirectorGeneraloftheassociation.“Ourobjec- andfinallyfindingplacementswithemploy- tifying potentialtrainingopportunities “The processincludesdevelopingaplanofactiontailoredtotheindividual,iden- Career planning,trainingandwork individuals planaprofessionalfuture. toassist the Provence-Alps-Côted’Azurregion,runsapersonalisedcoachingservice URAPEDA-PACA, anassociationdedicatedtohelpingthedeafandtheirfamilies in national average. are,at39%,aroundfourtimestheFrench among thosewithhearingimpairments misunderstanding oftheircapabilitiesbyemployers.Asaresult,unemploymentrates work environment,includingcommunicationdifficulties,weakliteracy, andpotential The deafandhardofhearingfaceanumberbarrierstointegrationinnormal path. alongallstagesoftheprofessional those withhearingimpairments organisation,theprojecthelps Spearheaded byaregionalvoluntary them throughtheprocessofcareerplanning,trainingandfindingwork. whichguides ple developaprofessionalfutureviacoachingservice Francehashelpedmorethan1200deafpeo- A projectinsoutheastern professional path Guiding deafpeopleonthe European SocialFundSuccessStories Total funding Û ESF funding France Country Social Inclusion ESF priorityarea 2000-2006 Project duration gration ofdeafpeople professionalinte- Supporting Project name [email protected] E-mail +33 491370217 Fax +33 491570340 Telephone 13006 Marseille 38 rueBreteuil, Address Noëlline Koprivnjak Contact name déficients auditifs tions deparentsd'enfants Union régionaledesassocia- organisation Name ofcoordinating ments People withhearingimpair- Target group Objective 3 ESF fundingtype Û 344,778 738,581
European Social Fund in action 2000-2006
New network helps socially-excluded access the labour market in Greece
A social services network office
Project name Under a bold new employment and social reform initiative, the Greek Establishing a Social Support Government, in cooperation with the European Social Fund, is estab- Services Network lishing a network of municipal offices around the country dedicated to Project duration helping people living on the margins of society gain access to the 2003-2006 labour market, as well as to the social services system. So far, approxi- ESF priority area mately 70 social support services offices have opened. Social inclusion Active labour Market Country The disabled, abused women, ex-offenders, refugees…these are just some of the Greece many social groups who can find it hard to contact social services and access the labour market on their own. As a way of encouraging them and others into employ- ESF funding ment, the Greek Ministry of Health and Social Solidarity is opening a network of offi- Û 11,550,000 ces around Greece to advise and refer people on where they can receive help in Total funding accessing the labour market as well as specific social services (i.e. social benefits Û 15,400,000
schemes, health, mental health and social care services, and vocational training) Social inclusion ESF funding type according to their particular situation. Objective 3 A cross-section of beneficiaries Target group Socially excluded unemployed A small team of specifically trained social workers, psychologists and sociologists ning are employed in each centre. Apart from providing counselling and information, Name of coordinating the offices, operated by municipal or inter-municipal enterprises, are also monito- organisation ring the number and type of applications they receive. • Managing Authority of O.P. Health and Welfare • Ministry of Health and “The type of people going to the centres varies according to the region,” says Lifelong lear Social Solidarity, Director of the Managing Authority Thanos Papanastassiou. “In each office, we Division of Social have installed software that will provide valuable statistics in the long term on how Security much they are being used and by whom.” Initial statistics suggest that, of around Contact name 18,000 applications for assistance received so far, approximately 10% come from Thanos Papanastassiou ethnic minorities, 9% from resident aliens and 6% from single parent families. “You Ioannis Tassopoulos have to remember that these offices are a relatively new concept in Greece, and
will take longer to catch on in certain areas. Some mayors we have talked to have Adaptability Address been reluctant to our setting up offices in their municipality, as they are prejudiced • 1a Gladstonos St., 106 77 Athens, against the benefits of such schemes,” he adds. Greece • 19 Aristotelous St., On track to empower the socially-excluded in finding work GR-10187 Athens, Nevertheless, the project is expanding and gradually taking root in the country. “The results are much better than expected. We’ve opened approximately 70 offi-
Greece ticipation Telephone ces to date and look set to open a further 80 in the near future,” says Mr Papanastassiou. “The services offered by the offices, which are co-funded by the
+ 30 210 330 7140 s par + 30 210 522 2380 ESF and the Greek Ministry of Health and Social Solidarity, will be provided for two years. At the end of this period, the municipalities are committed to maintain Fax operation and funding of the offices.” omen’ + 30 210 330 7149 W + 30 210 522 4900 E-mail [email protected] Website • www.ygeia-pronoia.gr • www.mohaw.gr 31 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 32 assistance infindingemploymentorsettingupbusiness. orfor opportunities, grants mayapplyforatraineeship,otherlifelonglearning the immigrantcommunity. Forexample,oncompletingalanguagecourseimmi- measurestargeting severalcomplementary this initiativeisfunded,alsosupports The OperationalProgrammeonemploymentandvocational training,underwhich isavailable support Further society.” Protection. “ThisinitiativeisvitalifimmigrantsaretosettleandintegrateintoGreek ofEmployment&Social Psallidas, projectcoordinatorwithintheMinistry steps towardsfindingworkandcombatingsocialexclusion,”saysDimitris first theGreeklanguageisoneofmostimportant “Helping immigrantstolearn werewomen. approximately 60%ofparticipants A secondphasebeganin2004targeting7,600immigrants.Inbothphases, Phase 1oftheprojecttookplacein2003andinvolvedalmost7,000immigrants. cy toencouragethesocialandeconomicintegrationofimmigrantcommunity. ofawiderpoli- The ESF-fundedinitiative‘Greeklanguageforimmigrants’,ispart remain onthemarginsofsocietylongaftertheyhavemovedtocountry. immigrants finditdifficulttoentertheofficiallabourmarketandasaresultmany paid andpoorlyregulated.Without adequatetrainingandlanguageskills,many Theirjobstendtobetemporary, orinhouseholdservices. low struction industry economy,Most immigrantsareabsorbedintotheinformal forexampleinthecon- Poor languageskillslimitopportunities 9,000 applicationsforasylumreceivedin2003. thenumberofasylumseekersissteadilygrowing,withapproximately Furthermore, sus registeredalmost800,000residentforeigners,morethanhalfofAlbanianorigin. account forapproximately7%ofthecountry’s population.In2001,anofficialcen- Greece’s immigrants,almostallofwhomhavearrivedinthelast15years,now employment. andsecure Greek, increasingtheirchancesoffindingpermanent guage traininginitiativehashelpedalmost7,000immigrantstolearn politicalpriority.social integrationhasbecomeanimportant Alan- the early1990s.Ensuringtheiraccesstoofficiallabourmarketand There hasbeenalargeandrapidinfluxofimmigrantsintoGreecesince Studying theGreeklanguageopensupother opportunities forimmigrants opportunities immigrants Greek languagetrainingfor European SocialFundSuccessStories Û ESF funding Greece Country Social Inclusion ESF priorityarea December 2003 2001- January Project duration grants Greek languageforimmi- Project name [email protected] [email protected] E-mail +30 2105271513 +30 2105271122 Telephone Athens 10436 Agissilaou 23-25, Address Alexandra Tseliou Dimitris Psallidas Contact name & MonitoringAuthority ESF ActionsCo-ordination Implementation Authority Social Protection,ESFActions ofEmployment& Ministry organisation Name ofcoordinating Immigrants/Asylum seekers Target group Objective 1 ESF fundingtype Û Total funding 21,915,236 28,127,835 2 1 1 2 2 1 2 1 European Social Fund in action 2000-2006
A second chance for early school leavers
Project name Young school-leavers, with few or no qualifications, are being given a YOUTHREACH second chance to access general education and vocational training Project duration through the national initiative YOUTHREACH. Some 4,600 young peo- 2000-2006 ple participated in 2003, of which around 75% have gone on to under- ESF priority area take further education and training, or to enter the labour market.
Social inclusion Active labour Market Every year in Ireland around 2,000 children leave secondary education with no Country qualifications. Another 1,000 do not transfer from primary school. Furthermore, Ireland around 11,000 youngsters, some 15% of all school-leavers, have not gained a lea- ESF funding (2000 - 2003)* ving certificate. Û46,695,593 “It’s these young people that are the most vulnerable in the labour market,” says Total funding (2000 - 2003)* Dermot Stokes, YOUTHREACH national coordinator in the Department of Education Û81,369,816 and Science. “Research shows that the unemployment rate is 47.5% for those ente- Social inclusion ESF funding type ring the labour market with no qualifications, compared with 9.6% for those with Employment & Human a leaving certificate.” Resources Operational Building confidence and competence Programme ning YOUTHREACH is the national response to the needs of unqualified early school lea- Target group vers aged between 15 and 20, and is designed to offer a combination of general Young people with few education, vocational training and work experience. Some 76 YOUTHREACH cen- or no qualifications tres are located throughout the country, mostly in disadvantaged areas in both rural and urban communities.
Name of coordinating Lifelong lear organisation “We focus heavily on developing participants’ sense of self-worth and identity, as Further Education Development well as pride in their own abilities and work,” says Mr Stokes. “They also get to Unit, Department of Education choose from a range of different vocational training options, from photography to Contact name sports, from hairdressing to computing.” Peter Kelly, Assistant Principal A ‘flexible friend’ in training
Address Adaptability Fifteen years after its first centres opened, YOUTHREACH is now a well-established Marlborough Street, national programme within a range of measures that respond to disadvantage in Dublin 1 the mainstream education and training system. It is increasingly acknowledged by Telephone practitioners in the field as the ‘flexible friend’ in education and training. +353 1 8892424 The young people themselves highly value their experience on the programme. One E-mail young Galway man who left school at 14 said: “Since leaving YOUTHREACH I ticipation [email protected] have never been out of work and I am currently serving my apprenticeship as a Website motorbike mechanic. I have always loved motorbikes and it’s great to be able to s par www.youthreach.ie work at something I really like.”
The YOUTHREACH programme is continually being developed to increase its flexi- omen’
bility and accessibility. Since 2002, part-time options and childcare services have W been made available to improve access for young parents and those already in work.
* Excludes certain expenditures being processed at the time of writing.
33 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 34 older people.” –which isnowbecomingareferencepointonunemployment among association Catalano. “We’ve insettinguptheirownindependent participants alsosupported basedonourexperience,”saysMs. for alawtotheregionalgovernment “We’re nowpublishingabrochureonourresultsandhavepresentedproposal Local associationtakesupthechallenge employmentcontracts. received permanent rience. Threeofthesevenpeoplewhohavecompleted theirplacementhave ers thechancetotestnewemployees,andgivingtrainees practicalworkexpe- Finally, infive-monthworkplacements,givingemploy- 25peoplehave takenpart preparing foraninterview. designingaCVand classes inbasicEnglish,computing,self-empowerment, andincluded A specialisedtrainingprogrammeattractedsome265participants, work expectations. selling sessionsfocusingontheindividual’s technicalandprofessionalskills incoun- search. Some1,226peopleregisteredtheirinterest,and955tookpart connectedtojob centresnotnormally tres, housingassociationsandotherservice Nineteen contactpointsweresetupacrossthetownofTrieste inlocalhealthcen- finding employmentandencouraginglocalemployerstorecruitolderpeople. olderjobseekersin EQUAL project‘Over45’aimedtofillthegapbysupporting oftheneedsthistargetgroup. fallshort the publicemploymentservices half thepopulationofwomenagedbetween55and64areunemployed.Often ed. Women finditdifficulttoaccessthejobmarketandmore than inparticular In suchacompetitivelabourmarket,peopleover45areoftenthefirsttobeexclud- Unemployment highestamongolderwomen andinsecure.” andtradesectorstendtobetemporary in theservice es thatdon’t haveahugecapacitytoabsorbnewworkers,andthejobscreatedwith- isdominatedbysmallbusiness- ourindustry EQUAL projectOver45.“Furthermore, ing populationanddecliningindustry,” saysPaolaCatalano,coordinatorofthe 3,000, inrealitythenumberislikelytobefargreater. “We arefacedwithanage- While theofficialnumberofunemployedinregionFruiliVenezia Giuliais ket withhelpfromtheproject. intraining,while157havere-enteredthelabourmar- have participated in thelabourmarket.ThroughEQUALproject‘Over45’,265people age of45arereceivingahelpinghandtoprolongtheirparticipation In theregionofFriuliVenezia Italy, Giulia,north-east peopleoverthe A campaignposterpromotesworkfortheover45s for theover45s Promoting anactiveworkinglife European SocialFundSuccessStories Û Total funding Û ESF funding Italy Country Social Inclusion ESF priorityarea June 2002-2004 Project duration Over 45 Project name www.over45.org Website [email protected] E-mail +39 0403788809 Fax +39 0403788836 Telephone 34137 Trieste (TS) Via Dell'Istria,57 Address Paola Catalano Contact name diTrieste Formativi Servizi ENAIP FuiuliVG,Centro organisation Name ofcoordinating Older people,women Target group Objective 3 ESF fundingtype 1,174,416 587,208
European Social Fund in action 2000-2006
Starting a new life after serving time
Inmates learn new skills
Project name The reintegration of ex-offenders into working life has been the main Multi-training in Is Arenas aim of an Italian project to provide professional training to prisoners prison prior to release. Courses were offered to 29 inmates nearing the end of Project duration their sentences at Is Arenas prison in Sardinia. March 2003 - February 2004 Experience shows that many prisoners face severe difficulties in reintegrating into
ESF priority area Active labour Market professional life after serving time, due both to low qualifications and lack of direc- Social Inclusion tion in their working lives. This suggests there is a real need for professional train- Country ing in prisons to help prepare inmates for a return to the labour market once their Italy sentences end. ESF funding A return to working life Û130,147 The Sardinia region and Enaip Sardegna, a regional network of training institu- Total funding tions, put together two courses offering prisoners professional qualifications in Û260,294 mechanics and food technology. The courses were aimed in particular at those in Social inclusion the final phase of detention, soon to be faced with the challenge of re-entering ESF funding type working life. They were introduced at Is Arenas prison following an initiative by the Objective 1 prison authorities and the local police chief. Target group ning Former prisoners “The training courses were made up of theoretical and practical components and lasted 600 hours,” explains Eligio Cincotti of Enaip Sardegna. “As well as techni- Name of coordinating cal topics, they covered general skills like informatics and also included practical organisation information on opportunities and difficulties in the labour market.”
Enaip Sardegna Lifelong lear Contact name Facilitating integration Eligio Cincotti In addition to providing professional skills, the training was also designed to help individuals readapt to society more generally. “Our aim was to help reintegrate Address prisoners as human beings and as workers,” says Mr Cincotti. “As well as prepar- Via Roma, 235 ing them for the outside world, the courses helped to promote integration within the 09037 San Gavino Monreale prison. The trainers, half of whom were women, played an essential role in ensur-
Telephone ing the success of the project.” Adaptability +39 070 67 911 Five out of the fifteen prisoners following the mechanics course obtained the final Fax qualification, while the others were unable to finish due to ending their sentence or +39 070 67 91 245 moving to another prison. Similarly, five of the fourteen food technology students E-mail were able to complete their course. The project intends to monitor the progress of [email protected] the former prisoners over the next two years. ticipation Website
www.enaip.sardegna.it s par omen’ W
35 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 36 Proactif share their experience with partners inFinland Proactif sharetheirexperiencewithpartners the networkofvolunteers. ning andassistancefortrainers, strongercollaborationwithprisons,andwidening trai- Other projecttasksincludeinstalling adatabasedevelopedin2003,further to 40hoursperweek,and will receiveasmallfinancialcompensationinreturn. mustcommit res intoanofficiallyrecognisedthreemonthprogramme. Participants Over thecomingyear, measu- aim tocombinedifferentempowerment thepartners individual’s socialand/orprofessional situation. ties. Inaround70percentofcases,theprojecthassucceeded instabilisingthe in2003,throughover600 differentactivi- Almost 400individualsweresupported guide theminpracticalissues(housing,healthorhygiene). or social activities,organisecollectiveevents,offervolunteering opportunities, ofexclusion.Theyaccompanythemin to beneficiariessufferingdifferentforms In additiontothismorestrategicactivity, givepracticalsupport theprojectpartners Practical andpsycho-socialassistance intothelabourmarket”. integration aswelltheir(re-)entry andmonitoranindividual’s support social level. Itwillhelptheemploymentservices account ofanindividual’s psycho-socialcharacteristicswillbeadoptedatnational mes,” saysMr. Schadeck.“Forexample,wehopeourassessmentsystemthattakes toexistingprofessionalintegrationprogram- that ouractivitiesarecomplementary The nationalemploymentadministrationisalsoakeypartner. “We wanttoensure for ex-offenders. organisation involvedintheproject,Diskus,specialisessupport governmental includinghousingforthehomeless.Theothernon- and psycho-socialsupport on employmentintegration,whileCaritasandCentreEmmanueloffercounselling ProactifandForumpourl’Emploifocusprimarily The projectinvolvessixpartners. bute theirownspecialisation,sowecanbettermeeteachindividual’s needs.” from Proactif.“Byworkingtogether, we’vefoundthateachorganisationcancontri- Schadeck,projectcoordinator blems facedbythistargetgroup,”explainsRobert “It’s quitedifficultforanysingleorganisationtofindsolutionstherangeofpro- services Complementary andsocialisationneedtobetaken. living space,self-empowerment special attentionbeforetheycanaccessthejobmarket.Stepssuchasimprovingtheir A cycleofdependencyisdifficulttobreak.Thosesufferingfromsocialexclusionneed fall throughthenet. to ensurethatindividualsfacingvariedandmultipledifficultiesdonot nalised. InLuxembourg,anumberofassociationsareworkingtogether Professional integrationprogrammescanoftenexcludethemostmargi- networking Closing thegapthrough European SocialFundSuccessStories ESF Funding Luxembourg Country Social inclusion ESF PriorityArea Luxembourg government) 2004 isfundedthroughthe (a projectextensionJan2003–Dec 2003 November 2001–December Project duration Reseau RPM Project name http://www.proactif.lu/ Website [email protected] E-mail +352-26540263 Fax +352-265450150 Telephone L-3801 Schifflange Boîte Postale67 Pro Actifa.s.b.l Address Schadeck Robert Contact Name Proactif organisation Name ofcoordinating homeless, ex-offenders unemployed, Long-term Target Group EQUAL ESF FundingType Û Total Funding Û 1,128,225 564,112 European Social Fund in action 2000-2006
People with mental disabilities acquire skills for the workplace
Park life: new employment for an ex-Ligue HMC trainee
Project name Based in the town of Capellen, southwest Luxembourg, two projects 1. Bureau Service dedicated to integrating people with learning difficulties into society 2. Assisted Employment and employment have been set up. Providing close supervision and Project duration work experience, the schemes are so successful that the coordinating January 2000 - December organisation is now expanding its activities to two new regions of 2003/ Luxembourg. extended to Dec 2004 Active labour Market ESF priority area People with intellectual disabilities need time to understand, and adjust to, new situa- Social inclusion tions and new demands. Consequently they can find entering the workforce a difficult Country and challenging undertaking. To ease their integration into employment, the Ligue Luxembourg HMC asbl in Capellen, Luxembourg, has set up a “protected workshop” where peo- ple with varying degrees of mental disability can improve their skills and receive assis- ESF funding tance in finding a job. Bureau Service: Û131,324 Social inclusion Assisted Employment: A simulated work environment Û666,638 Among other workshops, day centres and housing projects, the Ligue offers two key Total: Û797,962 schemes: the first – the bureau service - enables participants to gain work expe-
Total funding rience in a simulated office. Supervised constantly by an educational assistant, they ning Bureau Service: Û291,832 learn how to use computers, the Internet and e-mail, as well as how to print busi- Assisted Employment: ness cards and brochures. “We like to keep the office small – around five to six Û 1,481,417 people can work in it at any one time – to keep a close eye on how individuals are Û Total: 1,773,249 developing and to defuse any problems immediately,” says project coordinator
ESF funding type Roland Kolber. Lifelong lear Objective 3 At the same time, the Ligue HMC runs a larger scheme – “emploi assisté” (assisted Target group People with intellectual disabili- employment) - dedicated to helping individuals secure work outside the centre. The ties centre offers pre-training to participants in a supervised workshop before they visit a potential employer. “We’ve now managed to secure jobs for people in old peo- Name of coordinating ples’ homes, small private businesses and the town park,” says Mr Kolber. “There, organisation they carry out simple maintenance tasks, such as gardening, cooking or cleaning.” Adaptability Ligue HMC asbl Contact name Support always close at hand Roland Kolber Under this work scheme, a qualified instructor accompanies an individual to their Address initial meetings with the employer to allay any fears on either side. The new 82 route d’Arlon, B.P. 49 employees then either receive a weekly visit from their instructor to check no pro- blems are developing, or they work together in a small group (four people), with L-8301 Capellen ticipation an instructor permanently by their side. Telephone
+352 30 92 31 220 s par “We’re now planning to replicate our schemes, that are no longer funded by the +352 021 260 347 ESF but by local authorities, in two other regions of Luxembourg. It shows that the
Fax project is working and, most importantly, our trainees are being accepted into the omen’
+352 30 51 01 workplace by local employers,” says Mr Kolber. W E-mail [email protected] Website www.ligue-hmc.lu 37 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 38 Learning on the job: a participant onanASTIscheme onthejob:aparticipant Learning seekers in the EU, of which ASTI forms apart. seekers intheEU,ofwhich ASTI forms ASYCULT,transnational partnership alsodedicatedtotheintegration ofasylum- fromtheprojectarebeingfedintoEuropean The resultsandlessonslearnt ledge ofFrenchwillprovideausefullinktomyfuturelife.” difficult periodofmylife–andIhopetheworkexperience andmynewknow- “Thisprojectmademefeelless aloneduringa Novosselova, anex-participant: contact withthecommunityandothermembersof group.SaysTatyana ontheatretripsandgroupactivitiestobringthem intocloser took participants ofitsholisticapproachtotheasylum-seekers’situation, the projectalso As part ofthecommunity reducesisolation Becoming part confidenceinlookingforworkelsewhere. gave participants says MsTerzi.fit theminthelongterm,” placementswerefoundand Nevertheless, paid. Consequently, wantedustofindthemworkthatwouldbene- theparticipants ful inthis,itwassomeofthehardestworkwehadtodo,ascouldnotbe ged forsix-monthworkplacementsinlocalcompanies.“Althoughweweresuccess- At thesametime,projectorganisedcomputerclassesforstudentsandarran- Ms Terzi. great waytofindaplaceinnewsocietyand,throughlanguage,itsculture,”says isa thelanguageofhostcountry hours ofFrenchlanguageclasses.“Learning dings, andassistedbyLuxembourg’s CentredeLangues,ASTIorganisedseveral project coordinator. intotheirnewsurroun- Asafirststeptointegratingparticipants saysMonicaTerzi, keentotakepart,” and Africa–theywereallvery ASTI in2004.“Theycamefromallover–south-eastEurope,Asia another 25tookpart inthisproject,and Between 2002and2003,some21asylum-seekerstookpart thelanguageopensdoors Learning market, andsocietyasawhole. their languageandcomputerskills,aswellchancesofenteringthelabour toimprove on changingthissituationbyprovidingasylum-seekerswithopportunities their hostcountry. “Franchirlesobstacles/Overcomingobstacles”hasbeenworking tain ofobstaclestoovercomebeforetheycanfeeltrulyintegratedintothesociety Arriving inEuropeunsureoftheirrightsandoftenalone,asylum-seekersfaceamoun- organisation. a non-governmental ject runbytheAssociationdeSoutienauxTravailleurs Immigrés(ASTI), Helping themthroughthisinLuxembourg,however, isanEQUALpro- andguidance. themselves intonewsocietieswithminimalornosupport tocountry,try theyallfacethecommonproblemof“mainstreaming” While thelegalsituationofasylum-seekersinEuropevariesfromcoun- asylum-seekers A helpinghandfor European SocialFundSuccessStories Û ESF funding Luxembourg Country Social inclusion ESF priorityarea (extension untilJune2004) May 2002-December2003 Project duration (Overcoming obstacles) “Franchir lesobstacles” Project name www.asti.lu Website [email protected] E-mail + 352420871 Fax + 352438333 Telephone L-1922 Luxembourg 10-12 rueAugusteLaval Address Monica Terzi Contact name ASTI organisation Name ofcoordinating Asylum-seekers Target group EQUAL ESF fundingtype Û Total funding 150,630 301,260 European Social Fund in action 2000-2006
Opening up the job market to people with learning difficulties
In the workshop: a trainee improves his skills under simulated work conditions
Project name A chance is being offered to students with learning difficulties to boost VO Practical Training their self-confidence, improve their skills and access the job market Project duration through the “Praktijkschool Hulst” college in the Netherlands. Providing January 2002 - intensive supervision and aftercare, a high percentage of course parti- December 2003 cipants go on to paid employment.
ESF priority area Active labour Market Education on its own is not sufficient to prepare some young people for the job mar- Social inclusion ket. Sometimes extra help is required to get a foot on the career ladder. In the Hulst Country area of the Netherlands, students with an IQ of between 60 and 80 who have The Netherlands seriously fallen behind in certain subjects are being offered assistance through spe- ESF funding cial education courses run under the aegis of the Dutch Ministry of Education, Culture Û151,900 and Science. Total funding Entitled “VO Practical Training”, the project offers students experience in environments Û334,337 Social inclusion which closely resemble a real work situation. Under simulated conditions, students ESF funding type can practice their trade and improve skills required on the shop floor - for instance, Objective 3 working in a team and handling difficult customers. This way, by the time students Target group approach the job market, they already have work experience. ning Students with learning difficul- A real job at the end ties But experience is not the only goal of the project. It also strives to find a work pla- Name of coordinating cement for its participants. Says project coordinator Karel Kerckhaert: “When we
organisation successfully negotiate a work placement in Hulst, it is on condition that it is conver- Lifelong lear Dutch Ministry of Education, ted into a permanent job upon completion. If an opportunity comes up before the Culture and Science training is finished, we take it. You have to capitalise on every chance.” Contact name Karel Kerckhaert Supervising the work placements effectively – with one member of staff taking care of eight students – is demanding. The same goes for the aftercare needed to ensure stu- Address dents keep their jobs. “Sometimes people in this somewhat vulnerable group stay Frederik Hendriklaan 16, away from work if there are problems,” says Mr Kerckhaert. “In most cases, we inter- Adaptability NL-4561 WE Hulst vene by referring students to agencies and offering practical solutions.” Former stu- Telephone dents are free to call on the college for aftercare for a period of two years after lea- +31 114 312132 ving. Fax Convincing results +31 114 320644 Results from this project are very promising. In the years 2002-2003, 25 out of ticipation E-mail 30 students have found work, with the number expected to rise to 30 by the end [email protected] of the year. Says Mr Kerckhaert: “We’ve been involved in this kind of training for s par 10 years now, and 94% of our students go on to paid employment.” omen’ W
39 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 40 Challenging stereotypesaboutpeoplewithdisabilities competitive inpriceandquality,” saysMrdeSousa. “We areappealingtothe‘socially-responsible’ consumermarket,aswellbeing run byCRPG,where14of the 22employeesaredisabled. workshop own business.Shelteredemployment isalsoavailableinacarpentry nal trainingbetween1992and2003,70%haveeither found workorsetuptheir dual needsandrehabilitationplans.Ofthe770clients thatcompletedavocatio- A widerangeofvocationaltrainingoptionsarealsoon offer, tailoredtoindivi- ment andcontactingnegotiatingwithclients,”says Mr. deSousa. aswelltraininginbusiness manage- provide facilitiesandtechnicalsupport “Weties havenowcompletedtheprogrammeandanother10 havejuststarted. ting upateleworkbusiness.Establishedtwoyearsago, 18peoplewithdisabili- offeredbyCRPGisassistancewithset- services One oftheemploymentsupport Creating self-employment economic situationhasimproved.” moreinsociety,titutions’ activities,theyparticipate theyvotemore,andthattheir inCRPGandotherins- ces. Almostallrespondentsclaimedthat,sincetakingpart ed some2,500peoplewithdisabilitieswhohaveused,orareusing,thoseservi- onclients’qualityoflife,”saysMrdeSousa.“Werehabilitation services interview- toevaluatetheimpactofvocational “In 2002-2003,weconductedasurvey cription oftechnicalaids,tovocationaltrainingandemploymentsupport. per year, fromrehabilitationandthepres- towhomtheyofferarangeofservices tions runbyandforpeoplewithdisabilities.Today theyhavealmost 2,000clients for Training agency, andEmployment,agovernmental andtwoprivateorganisa- betweentheInstitute CRPG wasestablishedin1992,astheresultofapartnership Working inpartnership bility.” capacities, butalsotochangethewaysociety, employers,viewdisa- andparticularly of CRPG.“We arethereforeworkingnotonlytohelpdisabledpeople developtheir between disabledpeopleandtheirenvironment,”saysJerónimodeSousa,director “As weseeit,disabilityisnotthecauseofproblem,itratherrelationship however,Portugal, differentperspective. takesavery needs tobetreated.TheGaiaVocational RehabilitationCentre(CRPG)innorthern Disability hastraditionallybeenseenfromamedicalviewpointassomethingthat up inbusiness. forfindingajoborsetting vocational trainingprogrammesandsupport whichinclude year almost2,000peopleaccesstheirservices, Every ple withdisabilitiescannothaveanactivesocialandprofessionallife. ischallengingtheviewthatpeo- Portugal An organisationinnorthern disabilities Professional integrationofpeoplewith European SocialFundSuccessStories Total funding Û ESF funding Portugal Country Social inclusion ESF priorityarea Annual programme Project duration Rehabilitation Centre Gaia Vocational Project name [email protected] E-mail +351 227537700 Telephone Vila Nova de Gaia P-4404-075 Arcozelo- Av. JoaoPauloII, Address Jerónimo deSousa Contact name Rehabilitation Centre Gaia Vocational organisation Name ofcoordinating People withdisabilities Target group Objective 1 ESF fundingtype Û 3,875,618 5,167,491 European Social Fund in action 2000-2006
Integrating immigrants into the Swedish workforce Hollandse Hoogte / Arenda Oomen ©
Preparing for the workforce: immigrants gain self-confidence through training
Project name Immigrants from around Europe, Africa and the Middle East have been Employment service given individual coaching through work placements and new jobs rehabilitation and training thanks to a project devised by the Blekinge labour exchange. Project duration Interpreting between employers and participants formed a key compo- January 2001 – nent of the scheme. December 2002 By the mid-1990s, nearly 950,000 of Sweden's 8.8 million inhabitants were people Active labour Market ESF Priority Area born in another country. While some immigrants are well integrated into Swedish Social inclusion society, a significant proportion of them, particularly those with little or no knowledge Country of the language, still find it difficult to find work. This reinforces their feelings of exclu- Sweden sion, can damage their self-confidence and make it even harder for them to integrate ESF Funding in the long-term. SEK 1,570,000 Coaching each step of the way (Û174,705) Social inclusion In Blekinge county, around 400 kilometres south of Stockholm, attempts to minimise Total Funding immigrant social exclusion has been carried out by the local labour exchange. SEK 3,310,000 Focusing on immigrants who had poor language skills in Swedish and in some (Û368,327) cases, mental or physical difficulties, it took a highly intensive, hands-on approach ning ESF Funding Type to the problem. Objective 3 Two people worked full-time with the immigrants and saw each participant indivi- Target Group dually to get a good understanding of their needs. Together, they devised a perso- Long-term unemployed
nal employment plan for the participant to follow. The individual was accompanied Lifelong lear Immigrants/asylum seekers by a coach to their work placement and then to their new place of work to support Name of coordinating them through the difficult earlier stages of finding, and staying in, a new job. organisation The Employment Office of Spreading good practice Rehabilitation and Education The work placements were varied, from manual work in fish processing to learning structural design. And clearly the attempt to boost self-confidence worked. Around Contact Name
130 immigrants took part in the scheme, 101 found work and four have set up in Adaptability Leif Ottosson/Helena Titz the restaurant business or opened a shop. Address Ställverksvägen 5, 372 31 “The project was so successful,” says Mr. Leif Ottosson, project coordinator at the Ronneby, Sweden Blekinge project, “that it is being duplicated by other employment offices all over Telephone Sweden. The government has decided to give a great deal of money to make this possible.” + 46 (0)457 715 61 ticipation Fax
+ 46 (0)457 715 70 s par E-mail
[email protected] omen’ Website W www.ams.se
41 Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 42 bership of28,”saysMrShiers. “Itisanexcitingtimeinourdevelopment.” established anetworkofsocial enterprisesinWales, whichalreadyhasamem- exchanges. “We’vehave beeninvolvedinanumber ofinternational alsorecently ties inWales areinterested insettingupsimilarschemesandVision 21employees Vision 21hasattractedmuchinterestlocallyand abroad.Severallocalauthori- to 20%intherecentfundinground. says. TheESFcontributiontoitsoverallbudgethastherefore droppedfrom45% toFrance,”he produce high-qualitybespokekitchens,whichareeven exported hop, weareproducingsmallCelticharpsaimedatthe tourismsector. We also sufficiency. works- “Allofour projectsareincomegenerating.Inourcarpentry ted but,asMrShierspointedout,Vision 21 places astrongemphasisonself- offeredthroughtheESFhashelpedtogetprojectsstar- The financialsupport High-quality productsforexport on leavingtheproject. July 2001andDecember2002,75gainedaqualification20enteredwork The resultsareimpressive.Ofthe80studentswhocompletedtheirtrainingbetween people intoemploymentoncethey’vefinishedthetraining.” “We havealsoteamedupwithanemploymentagency, ‘Quest’,thathelpsdisabled “All ourtrainingprogrammesleadtosomekindofqualification,”saysMrShiers. gardening toofficeadministration. bilities. Studentscanchoosefromawiderangeofpracticaltrainingoptions Vale ofGlamorganand,inanyoneweek,involvesaround175studentswith disa- Some 13yearslaterVision 21has15ongoingprojectsthroughoutCardiffandthe Real-life worksetting there, wesetupasmallcharityin1991offeringdifferentvocationaltrainingoptions.” basis.From skills toafewdisabledstudentsonpart-time teach basicwoodturning occupy them,”saysMrShiers,nowdirectorofthecompanyVisionto 21.“Istarted people withdisabilitieswereputtogetherinlargegroupsandgivenpointlesstasksto “As asocialworkerinCardiffback1989,Iwasincreasinglyangeredbytheway intheirlives. tomoveforward abilities withrespectandtogivethemopportunities Shiers'desiretotreatpeoplewithdis- The ideabehindVision 21stemsfromBarry employment. with disabilitieshaveaccesstovocationaltrainingandsupported workshop,wherepeople andcarpentry den centre,retailoutlet,pottery Wales. Vision 21runsawiderangeofprojectsincludingcafé,gar- One individual’s visionhasbecomea pioneeringsocialenterprisein Students choosefromawiderangeofoptions with disabilities Career choicesforpeople European SocialFundSuccessStories Total funding ( £215,000 ESF funding United Kingdom Country Social inclusion ESF priorityarea 2001-2002 Project duration Vision 21(CyfleCymru) Project name [email protected] E-mail +44 2920621194 Telephone Cardiff CF144HY Off MaesYCoedRd.,Heath Unit 12Fieldway, Address Shiers Barry Contact name Vision 21 organisation Name ofcoordinating People withdisabilities Target group Objective 3 ESF fundingtype ( £685,719 Û Û 320,350) 1,021,721) European Social Fund in action 2000-2006
Bytes centres make IT learning fun and creative
In Bytes centres young people use computers to develop their own interests and skills
Project name Unemployed young people from some of the most socially deprived Bytes project areas of Northern Ireland are benefiting from drop-in centres where Project duration they can learn IT skills while carrying out different community projects. October 2002 – March 2004 There are now 10 such Bytes centres, two of which received support through the European Social Fund. ESF priority area
Social inclusion Active labour Market Poleglass (West Belfast) and Ballybeen (East Belfast) both suffer from high unemploy- Country ment and poverty. The former is a predominantly nationalist area, the latter predomi- UK nantly Protestant – and the community divide is still strong. Two new Bytes centres ESF funding were opened in October 2002 in both areas, offering activities that motivate youngs- £114,089 ters to step off the poverty cycle and bring the two sides of the community together. (Û170,282) Using ICT to develop personal interests Total funding The centres are open to 16-25 year-olds who are registered unemployed. There are Social inclusion £175,522 no referrals – the youngsters usually hear about the centres through word-of-mouth Û ( 261,973) – and there is no obligation to attend. Some are casual users who come in only ESF funding type occasionally, while others are regular users who commit themselves to completing
Northern Ireland Programme a specific project. Everybody who registers at a centre is given personal computer ning For Building Sustainable space, and works on an individual personal development portfolio assisted by the Prosperity centre’s Development Officer. Target group Young people have the opportunity to work towards a recognised qualification in Disadvantaged young people
ICT that is entirely portfolio-based. They choose the topic and then develop their Lifelong lear Name of coordinating skills around it, such as searching the Internet, producing graphics or typing a docu- organisation ment. The Bytes Project Contact name “Using ICT in a way that is creative and fun can really motivate young people to Patricia Haren go on to further personal development,” says Patricia Haren, Project Director for Bytes. “Our aim is to encourage them back into further education or into employ- Address ment.” Adaptability Millenium House, 1 Millenium Way, Springvale Working with the community Business Park, Springfield Participation in community projects, particularly cross-community activities, is also Road, Belfast BT12 7AL very important. “We have staff dedicated to developing projects involving both Telephone sides of the community,” says Ms Haren. “Also each centre has an advisory group involving local representatives. They have a say in the centre’s activities, which +44 2890 288810 ticipation helps to build more trust between the wider community and its young people.” E-mail
[email protected] s par Every week around 100 young people use the Poleglass Bytes centre, while about Website 40 go to the smaller Ballybeen centre. Since opening in October 2002, some 24
www.bytes.org young people have obtained a qualification, 67 have moved into employment omen’
and 44 into full-time training. The Bytes centres have recently received continua- W tion funding from the Department of Education and the Department for Employment and Learning.
43
III. Lifelong learning
Promoting and improving training, education and counselling as part of a lifelong learning policy
45
Resource Development standardsforHuman International European SocialFundinaction2000-2006 Austrian FederationofIndustry October 2003-March2006 www.investorsinpeople.at Employees incompanies Schwarzenbergplatz 4, Name ofcoordinating +43 171135-2316 +43 171135-2404 Investors inPeople Lifelong Learning [email protected] ESF fundingtype ESF priorityarea Project duration Contact name 1031 Vienna Holger Heller Project name Total funding Target group organisation Objective 3 ESF funding E E Telephone 289,435 155,399 Address Country Website Austria E-mail Fax training onrequest. companiesand tooffer exchangeofexperienceamongtheparticipating support aspecificIIPcirclehasbeensetupto of thestandardishighlyvalued.Furthermore The professionalapproachandtheinvolvementofemployeesinimplementation support. the consultancyenterprisePendl&Piswangerprovidesprofessionalassistanceand togetherwith period ofabout9to18months.TheAustrianFederationIndustry phases, whichhavetobeimplementedbythecompaniesthemselvesduringa indicatorsanddevelopment IIP isbasedonamanagementplan,involvingcertain dinator fromtheAustrianFederationofIndustry. promotion andwideruseafterthepilotphase,"explainsHolgerHeller, projectcoor- den ourexperienceofthestandardindifferentenvironmentsasabasisforitsfurther ches andwithdifferentlevelsofHumanResourceDevelopment.Thishelpsustobroa- "Our targethasbeentoinvolveawiderangeofcompaniesdifferentsizes,bran- orbiotechnology.industry topublicservice, standard in12companiesAustriarangingfromprivateservices, hasbeenintroducingthe'InvestorsinPeople' The AustrianFederationofIndustry Introduction inAustria investment inpeopleiseffective. toshowthat efforts itsupports develophumanresources.Furthermore, tal andfurther betterexploitacompany'shumancapi- work whichaimstoimproveperformance, frame- in companysuccess.Thequalitystandard'InvestorsPeople'isacertified notonlyenhancesqualityoflifebutisalsobecomingakeyfactor Lifelong learning efforts. companiesintheirHumanResourceDevelopment(HRD) supporting Industry. Thestandardisoneofthemostdevelopedandusefultoolsin (IIP) inAustriancompaniesistheaimofFederation recognisedstandard‘InvestorsinPeople’ Introducing theinternationally- achieve good results. positiveandthestepsmadesofar show themtobehighlymotivated been very According totheprojectcoordinator, companieshas feedbackfromparticipating phase." transition frompilottopermanent milestone willbetoworkout adetailedbusinessplaninordertopreparesmooth asIIPassessors.Ournext consultants,specificallytrainedandcertified external 2005," saysHeller. "Theevaluation towardstheendofpilotwillbedoneby estimate thatsomeofthepilotcompanieswillachieve thestandardalreadyin to implement it.Wethe processoffinalisingactionplanorhavealreadystarted "Most ofthepilotcompanieshavealreadypasseddiagnoses phaseandarein developmentstages Different The IIPteamattheFederationofAustrianIndustry 47
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 48 important asoureconomiccontribution totheregion.” important perceptions ofmanagement staff. Nowoursocialresponsibilityisseenasequally hashelpedchangethe ning activities.Accordingto MrMichels:“Publicsupport fortheirtrai- will applyforannualsubsidies fromtheESFandregionalgovernment The CareerGuidanceprogramme lastsuntil2006,duringwhichtimeDeceuninck even thoughitwillbeorganisedoutsideworkhours.” languagetraining.Over80peoplerespondedpositively,the interestinGerman to assess ties,” saysMrMichels.“Forexample,werecentlylaunched anenquiry “We’re opportuni- definitelyseeingmoreemployeestakinganinterestinlearning Recognising thevalueoflearning and inductiontraining. nology, technicalskills, productionprocesses,communicationandmanagement, staff, and7%management.Training tech- is offeredinfivekeyareas:information second. Ofthese,around75%areshop-floorworkers,18% administrativeorsales 2003. Approximately550staffwereinvolvedinthefirstphase,and450 organised 2,510trainingdaysbetween2001and2002,2,188in Deceuninck With fromtheESFandFlemishregionalgovernment, financialsupport tice andlearning-by-doing. ged frombeingmoreclassroom-basedandtheoretical,tofocusedonprac- ensure theyaremetandfollowedup.Thetypeoftrainingonofferhasalsochan- administrative staff.Managershaveresponsibilitytoanticipatetrainingneedsand shopfloorworkersand emphasis hasnowshiftedtoinvolvingallstaff,particularly development. Whereastrainingtraditionallyfocusedonmanagementstaff,the employeetakesresponsibilityforhisorherownprofessionalandpersonal every sothat employee.Thecompanyaimstoinstilacultureoflifelonglearning, every projectand Training arenowconsideredsystematicallyforevery andlearning Changes inpolicyandpractice nisation.” practical implicationsonemployeetasksandresponsibilities,ourworkorga- Deceuninck’s HumanResourcesDirector. “Itrepresentsapolicyshiftthathasvery levelinourcompany,”“The impactisbeingfeltatevery saysMarcMichels, manufacturing plantinHooglede-Gits,Belgium. tegy. Itisaffectingallthe650employees,basedatfirm’s and headquarters promises acompleteoverhaulofthecompany’s humanresourcesmanagementstra- the ambitiousstepin2001oflaunchinga“CareerGuidance”programme,which A worldleaderinPVCproductsfortheconstructionindustry, DeceuninckNV, took Flanders ismakingavitalcontribution. of fromtheESFandregionalgovernment programme, wheresupport Deceuninck’s employees.Training ofthe lieattheheart andlearning Career Guidance”isgraduallyrevolutionisingattitudesamongall The six-yearhumanresourcesmanagementprogramme“Deceuninck Deceuninck nowhasaroomdedicatedtotraining management ofhumanresource attheheart Learning European SocialFundSuccessStories Total funding E ESF funding Belgium Country Lifelong Learning ESF priorityarea December 2002 2001- January Project duration Excellent Learning Project name www.deceuninck.com Website ninck.com patricia.swyngedauw@deceu- E-mail +32 51239392 Fax +32 51239568 Telephone Hooglede-Gits 8830 Bruggesteenweg 164, Address Marc Michels Contact name Deceuninck NV organisation Name ofcoordinating Employed atrisk Employees Target group Objective 3 ESF fundingtype E 282,162 1,254,052
of newtechnologies potential thelearning Harnessing European SocialFundinaction2000-2006 Ms Marie-FranceBrundseaux June 2002-September2004 Université deLiège-LabSET [email protected] Bvd deColonster, 2,B9 www.labset.net/equal Name ofcoordinating Employees, learners +32 43663401 +32 43662093 University ofLiège Distance learning [email protected] ESF fundingtype ESF priorityarea Lifelong learning Project duration Contact name B-4000 Liège Û Project name Total funding Target group organisation ESF funding 1,675,967 Û Telephone 828,959 Address Country Belgium Website EQUAL E-mail Fax ferent organisationsworkinginthisfield.” inBelgium,bringingtogetherthevariousresourcesofdif- tal fordistancelearning “In thefuturewehopetoexpandouractivitiesandarenow developingasinglepor- a manualonourwebsite.” of Thestudyisnowavailableintheform new coursetoevaluatingitsperformance. methods whichprovidesadvicebasedonrealexperience, rangingfromsettingupa addsMsBrundseaux.“Wepartners,” carriedoutastudyofdistancelearning developed bythe “A keyaimoftheprojectwastocollectandshareexpertise fromexperience Learning tor. ning processandhasalreadystimulatedconsiderableinterestfromthebusinesssec- been established.Thecoursetriestoinvolveemployersasfarpossibleinthetrai- websitehas commerceduring 2003,forwhichaseparatee-learning international commerce. Atotalof51studentsfollowedthecoursein trainers andinternational courseshave beensetupinthefieldsofcarelectronics,trainingfor Distance learning techniques.” set upaweb-basedmanualondistancelearning tor Marie-FranceBrundseaux.“We havedevelopedthreeonlinetraining coursesand “Our projecthasproducedanumberofconcreteresults,”explainscoordina- aims todefineeducationalmethodsthattakefulladvantageofnewtechnologies. and The projectistargetedespeciallyatthoselackingaccesstotraditionallearning, IFAPME) ineducationandtraining. todeveloptechniquesforusingdistancelearning withtraininginstitutions(FOREMand The UniversityofLiègejoinedinapartnership Broadening accesstolearning ners andstudents. oftrai- culture,bothonthepart involvesasignificantshiftinlearning ning nevertheless toamuchwidergroupofpeople.E-lear- opportunities scope forextendinglearning andcommunicationtechnologiesofferconsiderable constraints. Butnewinformation lation whoseaccesstotrainingandeducationislimitedbygeographicaltime Traditional havetendedtoexcludealargesectionofthepopu- methodsoflearning through theuseofdistancelearning. project aimstowidenaccesseducationandtrainingopportunities inBelgium.The new educationalmethodstopromotelifelonglearning ledbytheUniversityofLiègeistestinganddeveloping A partnership Students learning throughnewtechnologies Students learning 49
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 50 . We regionsofGermany.” arealso transferringourexperiencestootherlearning indealingwithdynamicallychangingmarkets. workersandfirms now supporting ting atmanylevelsandrequiresimmensecoordination,” says MrSchmidt.“Butitis forworkersofsmallandmedium-sizedenterprises.“Thisprojectisopera- learning moduleoffersempirical enterprise too.Its“Businessdevelopmentthroughlearning” individuals butlocal The Appolonius!coursesarenotonlybenefitingparticipating classroom.” addition tostandardsoftware,offersresidentsthepossibility ofavirtual forsoftwareuseatvariouslocationsinthedistrictwhich, GmbH setupaplatform within thecommunity,” BDLComputerandSystemhaus saysMrSchmidt.“Partners “Technology process hasplayedakeyroleinboostingandintegratingthelearning technologyforeducationalpurposes Harnessing launched byAppolonius!in2004forworkerspublicadministration. Office,anewmoduleisbeing Administrative AcademyandtheCitizens’Services refined tomeettheneedsofrespectiveusergroups.IncooperationwithBerlin coursesarebeingconstantly The curriculadevisedbytheprojectforitse-learning courses.” with newsandeventsonourlearning Thomas Schmidt.“Thissiteallowsustoapproachalargenumberofcitizensdirectly tothecommunity,”one ofourmostsuccessfulservices saysprojectcoordinator connection.“Knowing this,wedevelopedthewebsite Internet ried outwhichestablishedthatover65%ofhouseholdsintheregionhavean classrooms”.Atthebeginningofproject,aneedsanalysiswascar- shing “virtual components,fromneedsanalysestoestabli- these focusesonindividuallearning Managed byacentralbureau,theprojectcomprisesfivesub-networks.Eachof Spreading theword coursestoimprovetheirskills. to learning providing local,employedandunemployedworkersyoungpeoplewithaccess of socialassistance.Appolonius!isendeavouringtocontributeitsregenerationby haslongbeeninneed capital,Marzahn-Hellersdorf, A deprivedareaoftheGerman community. and tailor-made platforms cesses, includinglearning e-coursesforthe ses, theprojectisoverseeingdevelopmentofseveralinnovativepro- intheregion.Involvingcitizens,localinstitutionsandbusines- learning ners arebuildingacomplex,sustainablenetworktopromotelifelong agroupofprojectpart- In theEastBerlindistrictofMarzahn-Hellersdorf, network Berlin developslifelonglearning European SocialFundSuccessStories www.hellersdorf.de , Total funding E ESF funding Germany Country Lifelong Learning ESF priorityarea June 2002–May2006 Project duration Region Learning Hellersdorf Appolonius! –Marzahn- Project name www.hellersdorf.de www.appolonius.de Website [email protected] E-mail +49 3099401823 Fax +49 3099401824 Telephone D-12627 Berlin Torgauer Strasse27 Address Thomas Schmidt Contact name Helliwood Medienzentrum organisation Name ofcoordinating Adults Target group Objective 3 ESF fundingtype E 877,856 2,046,559 for transport companies for transport Tailored ICTtraining European SocialFundinaction2000-2006 October 2001–August2003 Global ICTCompetencies Name ofcoordinating AOF SYDAabenraa ESF FundingType +45 74622438 +45 74622423 Lifelong Learning ESF PriorityArea 6200 Aabenraa 2,906,177 DKK 1,122,277 DKK Project duration www.aofsyd.dk Helle Hockerup Contact Name [email protected] Total Funding Target Group Project name organisation ( ( ESF Funding Nørretorv 3 Nørretorv Objective 3 Û Û Employees 390,151) 150,664) Telephone Denmark Address Country Website E-mail Fax highly qualifiedstaff,attractedbytheICTtoolsandtraining provision. ofon-goingtraining andbroughtin increased staffappreciationoftheimportance Beyond theimmediateresultofraisingstaffcompetencies inICT, theprojecthas staff acommonICTknowledge. course. Infuture,newemployeeswillgothroughthe same training,givingall inthetrainingthrough ane-learning the Luxembourgofficealsoparticipated modules inbookkeeping,customsandtax,archiving.Sevenemployees in booking,purchasing,resourcemanagementandfinance,specialised moduleswereoffered ving an‘Andresenlicense’onitscompletion.Compulsory Out ofthecompany’s inthetraining,eachrecei- 500employees,150tookpart Andresen A/S. SYD -abranchoftheDanishWorkers’ of EducationalAssociation and partner Helle Hockerup,theprojectdeveloperinAOF providers,” reports are noexternal gramme. AstheirICTneedsaresodifferentfromothercommercialsectors,there todevelopsuchatrainingpro- never havehadthetimeorresourcesnecessary “Without theassistanceprovidedthroughthisESFproject,AndresenA/Swould tasks. greater jobsatisfaction,flexibilityandunderstandingofthefullrangecompany ofperishablegoods,andtoincreasestaffcompetenciesinICTstransport leadingto onthisinvestment: tomaintainandincreaseitsmarketshareinthe expected return a setoftrainingmodulestailoredtotheneedsitsstaffandoverallmission.Its industry. ButAndreasAndresenA/Sdecidedtobreakwithtraditionbyinvestingin Large-scale stafftrainingprojectsarestillrelativelyuncommonintheroadtransport sector A firstintheroadtransport gies mustbeaccompaniedbyinvestmentinupgradingstaffICTskills. gement andcontractdelivery. However, tobeeffective,investmentinnewtechnolo- industry,In theroadtransport forexample,ICTs candramaticallyimprovefleetmana- andcommunicationtechnologies(ICTs).many time-consumingtaskswithinformation To maintaincompetitivenessintoday’s globalised market,companiesarereplacing pany’s globalcompetitivenessanditsstaff's jobsatisfaction. industry. Some150employeeshavebeentrained,improvingthecom- Jutland, Denmarkhasattractedmuchinterestwithintheroadtransport The ICTtrainingprogrammelaunchedbyAndreasAndresenA/Sin port sector.”port concepts forsomeoftheir142 membercompaniesthatoperateacrossthetrans- expressed realinterestin using ourresultstobuildappropriateICTtraining Transportof theproject,Ms.Hockerup said:“PadborgInternational Centrehas And thebenefitsarenotjust confinedtoAndresenA/S.Followingapresentation Spreading theword On-site atAndreasAndresenA/S,PadborgDK 51
photographer: Steen Larsen Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 52 to findwork.” and socialcontactstheydidn’t havebefore.Itenablespeopletobereadyand open gainself-confidence “What I’vewitnessedisthat throughthetraining,participants “But gettingpeoplebackinto thejobmarketisonlyhalfstory,” says Ms.Aaberg. completing thetraining. ofbeneficiariesgoontofindwork after Results from2003suggestthataround35% afteraperiodofwork. although anumberofthesewereindividualsreturning By theendofApril2004,some380peoplehadregistered forthetrainingcourses, Getting readytowork towards therecognisedEuropeanComputerDrivingLicence. areoftenattractedbythepossibility ofworking software packages.Participants with nocomputerexperienceatall,whileothersarelooking fortraininginspecific given individualattentionaccordingtohisorherspecificneeds. Manypeoplecome is By farthemostpopularcourseshavebeenthoseincomputertraining.Everybody industry.” some areonsickleaveorhaveseasonalworkeitherinthetouristsectorfishing while othersmayhaveauniversitydegree.Mostofthemareunemployed,although says Ms.Aaberg.“We havepeoplecomingtouswithalmostnoeducation atall, “The beneficiariesarereferredtousbytheunemploymentofficeorsocialservices,” oftheisland. part ple inthesoutheastern centre inRønneandseveraltradeunionstoofferlocaltrainingunemployedpeo- thereforeteamedupwiththeadulteducation The regionalmunicipalityofBornholm Bringing trainingclosertohome sing chancesofgettingajob. rage of8%,traininginprofessionalandpersonalskillsisanessentialtoolforincrea- But inanareawhereunemploymentiscurrently14%comparedtothenationalave- onaregular basis.” make thejourney andfewpeoplearewillingto “Rønne isaboutanhourawaybypublictransport says BirgitAaberg,projectcoordinatorintheregionalmunicipalityofBornholm. five kilometresmayaswellbe350inthemindsofpeoplehere,” “Thirty Nexø, ontheeastcoast,distanceisamajordisincentivetoenrolintraining. capital, Rønne,onthewestcoast.Althoughonly35kmaway, fortheinhabitantsof areconcentratedinitsadministrative inBornholm Adult educationopportunities their chancesoffindingworkaswelloverallwellbeing. Some350peoplehavebenefitedsofar,island ofBornholm. improving for unemployedpeoplearoundNexø,ontheeastcoastofDanish A networkoforganisationsisofferingindividualtrainingopportunities Trainees programme intheflexiblelearning remote areas Filling thetraininggapsin European SocialFundSuccessStories Total funding E ESF funding Denmark Country Lifelong Learning ESF priorityarea March 2002-June2004 Project duration and courses Network forflexibleteaching Project name www.netvaerket-nexoe.dk Website [email protected] E-mail +45 56488989 Telephone Paradisvej 1A,3700Nexø Address Birgit Aaberg Contact name Bornholm Regional Municipalityof organisation Name ofcoordinating Unemployed Target group Objective 3 ESF fundingtype E 648,476 1,644,086 qualifications inIreland Transparent andcomparable European SocialFundinaction2000-2006 ESF fundingtoend2003 Total fundingtoend2003 National Qualifications 5th Floor, House, Jervis National Frameworkof Learners, teachersand Learners, February 2001-2006 February Name ofcoordinating Jervis Street,Dublin1 Jervis Community Support +353 18871595 +353 18871500 Lifelong Learning ESF fundingtype ESF priorityarea Project duration Seán ÓFoghlú Qualifications Contact name E E Project name www.nqai.ie Target group [email protected] organisation 4,940,000 3,176,000 Framework employers Telephone of Ireland Authority Address Country Website Ireland E-mail Fax . access, transferandprogression,” saysMrÓFoghlú. national frameworkofqualificationsandfromtheimplementation ofproceduresfor arethegroupwhowillbenefitmostfromdevelopmentofa of Ireland.Learners wasthekeydriverforestablishmentofNQA “Meeting theneedsoflearners training centres,collegesanduniversities. ning andexperiencethattakesplacewithinschool,theworkplace, thecommunity, employers andcommunityworkers.Ten levelshavebeensetthatcanassessthelear- parents,teachers, tion andtraining,whichiseasilyunderstandablebylearners, The Frameworkestablishesasingle,coherentawardsystem foralllevelsofeduca- Ten assessmentlevels ing outcomes. framework anddevelopingnewaward-types,forexampletocaterspecificlearn- the new Over thenexttwoyears,emphasisliesoninclusionofexistingawardsinto Framework hasbeenpublished,theNQAmovedintoimplementationphase. of theNationalFrameworkandculturalchangeitembodies.Nowthat tive consultationwithstakeholders,encouragingtheirinputsandgreaterownership For thefirsttwoandahalfyearsafteritslaunch,NQAcarriedoutanexhaus- context,” saysSeánÓFoghlú,ChiefExecutiveoftheNQA. activitythroughout lifewithinapersonal,civic,socialoremployment learning asalifelongprocess.Itinvolvestherecognitionofall understanding oflearning basedonan “The Frameworkembodiesavisionfortherecognitionoflearning, asalifelongprocess Learning October 2003,reflectsthecountry’s society”. drivetowardsa“lifelonglearning 2001 andtherecentpublicationofNationalFrameworkQualificationsin In Ireland,thelaunchofNationalQualificationsAuthority(NQA)inFebruary acrossEurope. by governments knowledge gained,thatarebothtransparentandcomparable,isachallengefaced at allagesandinmanydifferentcontexts.Findingmeansofqualifyingtheskills takesplace societyandlabourmarket.Learning ger suitedtotheneedsofamodern educationisnolon- The traditionallinearmodelofprimary,andtertiary secondary financing fromtheESF, isspearheadingitsdesignandimplementation. National QualificationsAuthority, 2001withco- launchedinFebruary through theintroductionofaNationalFrameworkQualifications.The Education andtraininginIrelandisundergoingaradicaloverhaul 53
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 54 facilitate organisationalchangeandincreaseproductivity.” company loyalty, professional satisfactionandtheirworkenvironment.Itcanalso newskills.Itincreasestheir explains, “employeesgenerallyappreciatelearning An evaluationiscarriedoutduringandaftereachtraining course.AsMs.Vivar third ofthemwomenandmorethantwo-thirdsovertheage of45. cation technologies.In2002,therewere27coursesinvolving 332people,one andcommuni- at work;cultureandorganisation;adaptingskills;information The trainingmodulescoverfourkeyareas:quality, environmentandriskprevention Improving jobsatisfaction Vivar. companies, butareessentialforstafftoremaineffectiveintheirwork,”saysMs. pany ormanagementmodel.Ratherwefocusonneedsthatareoftenoverlookedby apply acrossallsectors.“We’re notdealingwithtrainingneedsspecific toonecom- to callsfrombusinessmanagersandstaff,designedasetoftrainingmodulesthat FUNDANEL hascarriedoutdetailedassessmentsoftrainingneedsand,responding tant. social capitaloverprofit,”explainsMariaJoséVivar, trainingmanager andconsul- Thedifferenceisthatthesebusinessesprioritise from manufacturingtoservices. ses fromtheNavarraregion).“Ourmembersworkacrossallsectorsofeconomy plan designedtomeetthespecificneedsofANEL’s members(currently169busines- ofANEL,hasimplementedatraining Since 2001,FUNDANEL,thetrainingarm Mapping trainingneeds Economía Social). make upthemembershipofANEL(AsociaciónNavarradelasempresas labour societieswherethebulkofsharecapitalisownedbyworkers),who nesses inNavarrawithasocially-orientedlegalbasis(includingcooperativesand adaptability withinorganisationsandamongtheworkforce.Helpisathandforbusi- The paceoftechnologicalandmarketchangedemandsincreasingflexibility and adaptingthesecrucialprofessionalskills. Navarra, hasdevelopedtrainingmodulestailoredtowardsupdating for businessesinthe‘socialeconomy’fromSpanishregionof key areasthatareleftoutofacompany’s trainingplan.Anassociation communication, qualitymanagementandITliteracy. Butit’s oftenthese acrossallbusinesssectorssuchas Some genericskillsarenecessary A trainingorganisedbyFUNDANEL steps intraining Navarran businessestake European SocialFundSuccessStories Total Funding Û ESF Funding Spain Country Lifelong Learning ESF PriorityArea –December2002 January Project duration the ‘socialeconomy’ Training planforbusinessesin Project name www.anel.es Website [email protected] E-mail +34 948290604 Fax +34 948291271 Telephone 31006 Pamplona trasera, bajo C/ LuisMorondo,nº4, Address (Coordinator ofFUNDANEL) Marisa Gabarain Contact Name Empresas Laborales(ANEL) Asociación Navarrade organisation Name ofcoordinating nomy Workers inthesocialeco- Target Group Objective 3 ESF FundingType Û 68,002 113,153
audiovisual sector Upgrading skillsandqualificationsinthe European SocialFundinaction2000-2006 August 2001-December2004 Adult RadioandTelevision [email protected] Name ofcoordinating AV-alanTu Va-koulutus +358 9271907604 04401 Järvenpää ESF FundingType Lifelong Learning ESF PriorityArea +358-9271901 Project duration Institute (aRTO) Contact Name Total Funding Target Group Project name Markku Uitto organisation ESF Funding Objective 3 www.arto.fi Û Û Telephone Employed 394,020 347,391 Address Country Website Box 94 Finland Finland E-mail Fax ning.” skills, anditalsorequiresthatstudentstakeonmoreresponsibility fortheirownlear- environment,”explains Mr.learning Uitto.“IthasrequiredsomeupgradingofIT “One ofthebiggestchallengesfacedbyourstudentshasbeenshifttoonline nity tositvariousexams.Tutoring platform. isofferedviaanonlinelearning access toadvice,studyfacilities,lectures,programmesaswelltheopportu- visual communicationandaretutoredbytheprojectcoordinator. Studentshave Education. Theremainingstudentsareaimingforaspecialistqualificationinaudio- have apersonaltutorfromthePalmeniaCentreforResearchandContinuing degree incooperationwithoneorotheroftheHelsinkiUniversities.Thesestudents There arecurrently104students,ofwhich24studyingforahigheracademic remain activeintheemploymentmarket.” qualificationsto also toensurethatindividualshavetheconfidenceandnecessary to tailorthecoursesandqualificationsprofessionalneedsofsector, but audiovisual companies,suchastheFinnishBroadcastingCompany, MTV3.We try Television Institute(ARTO), “thisprojectistheresultofyears ofcooperationwith According totheprojectcoordinator, MarkkuUittooftheAdultaRadioand Enhancing employability higher educationdegrees. theirskillsthroughvocationalqualificationsor complete theirstudiesorformalise to This projectofferstheseemployees,generallyovertheageof40,opportunity qualificationsorwithoutfinishingtheirdegree. red thesectorwithoutanyformal inthe1990s,manypeopleente- Prior totheexpansionofaudiovisualindustry now studyingforavocationalqualificationoracademicdegree. ledge andskillsinaudiovisualcommunications.Over100studentsare tohelpemployeesupdatetheirknow- educationopportunities further companies inFinland,ARTO offersarangeofspecialisttrainingand Working withthemainfilm,TVandradioproductionbroadcasting system that will be part of the online learning environment. oftheonlinelearning system thatwillbepart the studentsattainrelevantqualifications.Itisalsodeveloping anassessment The projectisnowinitsfinalyear(2004)andfocused mainlyonensuringthat environment A comprehensiveonlinelearning Training inaudiovisualcommunications 55
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 56 quality ofthecoursesonoffer.” havebeenpositively surprisedbythe image ofthepublicadministration.Participants tion system,”saysMs.Schippa.“We’ve alsoseenamassiveimprovementinthe educa- “The coursesarehelpingtomeetarealneedfortraining outsidetheformal inMay2004,hasalreadygenerated 3,000 requests. GEMMA III,whichstarted fromsome9,000 peopleand ched. GEMMAIIattractedrequeststoparticipate Owing tothesuccessofGEMMAI,secondandthirdphases havealsobeenlaun- Filling agapintrainingprovision areovertheageof50. of participants also tomeetnewpeopleandgiveastructuretheirday.” Approximately 40% newskills,but comenotonlytolearn FORMA.Azione. “Olderpeopleinparticular groups,” saysAnnaSchippa,projectcoordinatorwithintheassociation “We runcoursesatvarioustimesofthedaytomeetneedsdifferent target skills. Thetrainingwasopentoalladultsovertheageof25. ses inentrepreneurship,healthandsafetythehome,socialcommunication choose fromcoursesinaforeignlanguage–English,FrenchorSpanishandcour- InadditiontoIT,the province,attractingsome1,139participants. people could ESF fundedprojectGEMMAI.Some58differentcourseswereofferedthroughout The firstroundoftrainingcourseswaslaunchedin2001withintheframework Accessible coursesforall their newskills. where peoplecantakecoursesorsimplydropintousethecomputersandpractice andsouthofPerugiacity tres. InparalleltheyhavesetuptwoITcentresinthenorth nologies byofferingfreecoursesincooperationwithlocalvocationaltrainingcen- tousenewtech- The municipalityofPerugiahastakenstepstohelpitscitizenslearn who donothaveaccesstonewtechnologiesortheskillsusethem. totheircitizens.Butthistrendrisksmarginalisingthosecitizens mation andservices Public administrationsareincreasinglymovingtowardstheuseofITtoprovideinfor- attended courses. and2,000peoplehave received over10,000requeststoparticipate other specialisedfields.Nowinitsthirdphase,theorganisershave nal trainingcentrestooffercoursesinITandlanguages In centralItaly, themunicipalityofPerugiahasteamedupwithvocatio- Students receive a certificate inrecognitionoftheir Students receiveacertificate attendance computer literacy byimproving Empowerment European SocialFundSuccessStories E Total funding E ESF funding Italy Country Lifelong Learning ESF priorityarea December 2001-June2002 Project duration GEMMA I Project name www.forma.azione.com www.comune.perugia.it Website [email protected] E-mail +39 0755996085 Fax +39 0755997340 Telephone Perugia 06087 –P.te S.Giovanni– Via L.Catanelli19 Address Anna Schippa Contact name Associazione FORMA.Azione organisation Name ofcoordinating Comune diPerugia organisation Name ofpromoting Adults Target group Objective 3 ESF fundingtype 361,520 162,684 lifelong learning A companycultureof European SocialFundinaction2000-2006 Approx. NedCar -RoadtotheFuture Approx. January 2002–December January 2001–December January P.O. box150,6130AD +31 (0)4648954444 Name ofcoordinating Peter vanderHeijden +31 (0)464894444 E [email protected] E E 2M (2001-2002) 600,000 (2002) 526,035 (2001) Lifelong Learning ESF fundingtype ESF priorityarea The Netherlands Project duration www.nedcar.nl Contact name Project name Total funding Target group organisation Objective 3 ESF funding Employees Telephone NedCar Address Country Website Sittard E-mail 2002 2001 Fax of ESFfundingin2004toexpandtheirexistingtraining programme. lines andbroughtinnewequipment.Thecompanyhopes toreceiveanewround andexternally.pects, bothinternally In2003NedCarlaunchednew production and toencourageemployeestakeresponsibilityforimproving theirownjobpros- ofthecompany’sStaff trainingisanessentialpart strategytoremaincompetitive, employmentcontracts.” employees, eventhosewithshort-term pation intraining,”saysMr. Van der Heijden.“Nowwecaninvolvemore “As aresultoftheESFgrant,wehavebeenabletolowerthresholdforpartici- Employee andemployerbenefits ware. safety, preventativemaintenance,forklifttruckoperationanduseofthelatest soft- For skilledmanualworkers,tailoredcourseswereofferedinsubjectsrelatedto an immediateandvisibleimpactontheirdepartment. month.”Traininginvolved twodaysoftrainingevery teamleadersthiswayhashad says Mr. Van intopracticeasit derHeijden.“Theycould immediately puttheory adhere toprioritylists,howmotivatepeople,andwhatskillsshouldbeassessed,” sionally withday-to-daysituations.“Thecourseshowedthemhowtocompileand For example,teamleaderswereofferedatrainingcoursetohelpthemdealprofes- trainingfor2,300shopfloorworkersandofficestaff. The 2001ESFgrantsupported Improving professionalskills essential taskoftheemployer,” hesays. isforever’.Wetude amongouremployeesthat‘learning considertrainingtobean lise thebenefitsofadditionaltrainingonlylaterinlife.“We the atti- wantto support ger atNedCar, manyemployeesaretrainedtojuniortechnicalschoollevelandrea- According toPetervanderHeijden,organisationandpersonneldevelopmentmana- people, itisalsooneofthelargestemployersinLimburg. turer ofpassengercarsintheNetherlands.With aworkforceofmorethan4,000 intheLimburgprovince–isonlylarge-scalemanufac- NedCar –situatedinBorn asset toemployersaswellthemselves”. staff developmentisprovingtheclaimthat“flexibleemployeesarean subsidised throughtheEuropeanSocialFund.NedCar’s investmentin Shop floorworkersandofficestaffhavebenefitedfromtrainingcourses Shop floorworkeratNedCar 57
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 58 Participants andmembersoftheRVCCParticipants nationalandlocal 1 contractssixmonthsafter receivingtheircertificates. contracts achievingpermanent employmentconditions, with 15%ofthoseemployeesonfixed-term participants’ education.Therewasalsoanotableimprovement to toformal 13% hadreturned study,and self-esteem.Sometwo-thirds ofrespondentswereconsideringfurther and 2001-2002 saidtheRVCC systemhadhelpedthem toimprovetheirself-knowledge adultsin mentionedabove,mostofthe1,290certified According tothesurvey Personal andprofessionalbenefits country. are beingsetupatarateof14peryear:by2005,there willbe84alloverthe skills assessment,canapplytobecomeanaccreditedRVCC Centre.Newcentres Any publicorprivatebody, withatrackrecordinadulteducationandtraining education. the threelevelsoflowersecondary equivalenttooneof Official recognitionisgiventhroughtheawardofacertificate andtheskillsareregisteredonapersonalkeycompetencescard. validation jury competences intheseareas,withcounsellingifneeded.Thisisthenassessedbya hip andemployability. documentingtheir Anindividualfirstpreparesaportfolio andcommunication technologies,andcitizens- life,information matics foreveryday The systemidentifiesfourkeycompetences:languageandcommunication,mathe- so-calledkeycompetences. by registeringandcertifying acquired insideandoutsidetheprofessionalsphereand,secondly, tovalidate them The objectiveofthesystemistwo-fold:firstly, torecognisetheknowledgeand skills Giving visibilitytohiddenskills education dary lowersecon- around 64%oftheactivepopulation-hadnotcompletedcompulsory - According todatafrom2000,overthreemillionadultsinmainlandPortugal education. toformal pants toimprovetheirjobsituationand/orreturn Ithasmotivatedpartici- education nowhavearecognisedcertificate. Almost13,000adultswhohadnotcompletedlowersecondary Portugal. representsalandmarkinadulteducationandtrainingpolicy learning previousnon-formal A newsystemtorecognise,validateandcertify earning lessthan earning lowsalaries–sometimes entering thesystemareemployed,albeitoftenonvery 2003 ontheimpactofrecognitionandvalidationprocess,some79%those – employedorunemployedinparticular.carriedoutlate Accordingtoasurvey over18,buttargetlowqualifiedworkingadults The centresareopentoeverybody adults haveenrolledsincethesystemwaslaunchedin2000. Today, andover60,000 thereare70RVCC CentresoperatingthroughoutPortugal, ted throughanetworkofcentresknownasRVCC Centres. competences,implemen- a nationalsystemforrecognising,validatingandcertifying Source: INE-National InstituteforStatistics, 2001 teams meetduringamonitoringactivity 1 . It was this situation that led the Portuguese Government tolaunch Government . ItwasthissituationthatledthePortuguese E 350 permonth. qualified adultsfulfiltheirpotential National schemehelpsunder- European SocialFundSuccessStories data) (2000-2003) E ESF funding Portugal Country Lifelong Learning ESF priorityarea 2000-2006 Project duration (RVCC) Competences Certifying Recognising, Validating and National Systemfor Project name www.dgfv.min-edu.pt Website [email protected] E-mail +351 213837699 Fax +351 213837604 Telephone 1250-271 Lisbon Rua Vale doPereiro,16-1º Address Coutinho Arminda Contact name Vocacional Direcção-Geral deFormação organisation Name ofcoordinating Under-qualified people Target group PRODEP III ESF fundingtype (2000-2003) E Total funding 14,233,885 18,978,513 (provisional data) (provisional
Learning towork,atwork Learning European SocialFundinaction2000-2006 Building Opportunity through Building Opportunity Workplace (BOWL) Learning www.learningservices.org.uk November 2001-May2005 £2,240,000 ( £2,240,000 ( [email protected] Disadvantaged workers Trades UnionCongress Name ofcoordinating +44 2074671265 +44 2074671245 Great RussellStreet, WC1B 3LSLondon Joe Fearnehough Lifelong Learning ESF fundingtype ESF priorityarea Congress House Project duration Representatives Union Learning E E Contact name Project name Total funding Target group organisation 3,246,142) 3,246,142) Objective 3 ESF funding Telephone Address Country Website E-mail Fax UK learning.” cessful forbothULRsandthe members theyhavesuccessfullyengagedinworkplace saysMr.control oftheirownlearning,” suc- “[It] hasbeenparticularly Fearnehough. totake vative, sustainableandseek togivepeopletheconfidenceandsupport inprojectsthatareinno- through participation “BOWL buildsladdersofopportunity taken alifeoftheirown,”saysMr. “Thelast onehadover100ULRs.” Fearnehough. to cometogether, shareexperiences, andhearofnationalupdates.“Theyhave forULRs SectoralULRforumsareanopportunity The humantouchisalsoimportant. ned arebeingusedtoinfluencenationalpolicy. developed, publicationsshowcasedbestpractice,andthe evaluationoflessonslear- nal bodies–theothermajorsuccessfactor. systemswere support Onlinelearning adviceandguidanceshapedbyaneffectiveallianceofkeynatio- lity information, While thepilotsidentifiedkeyissuesandbarriers,theywere underpinnedbyqua- Guiding theway But thepilotsonlytellhalfstory. applying forfunding. nationally;andthehospitalitysectoris rity unionswillapplythelessonslearned tofundmobileULRsforretailsectorworkers;localautho- Skills Councilsarestarting Fundmoneytoextendthescheme;Learning unions havereceivedUnionLearning Well received,manyofthepilotswillgonationalintheirsectors: railandprint success. coordinating Trades UnionCongressintheUK,akeyreason,hefeels,forBOWL’s fromthe pilot], theyworkedwithmostofthemajorplayers,”saysJoeFearnehough, retailandhospitality.viability: print,localauthorities,transport, “Overall[ineach oftheUKwerechosentoproveconcept’sFive pilotsindifferentsectorsandparts Lead byexample throughWorkplaceOpportunity (BOWL)project. Learning throughtheBuilding cial backingfordevelopingandtestingeffectivesupport finan- lacking. EntertheEuropeanSocialFund(ESF)whichprovidednecessary was Although by2001some2,000ULRshadbeentrained,ULReffectivesupport approach. and engage employersinapartnership port offersup- atwork,activelyencourageworkerstolearn, ful, ULRschampionlearning Representative.Tremendously1998 sawthearrivalofUnionLearning success- by theyear2010. estimatesthere willbesome22,000ULRs TheUKgovernment learning. rights inrecognitionoftheiroutstandingcontributiontoworkplace tutory Representatives(ULRs)haverecentlybeenawardedsta- Union Learning Certificates forULRsacoursedevelopedthroughEQUAL Certificates 59
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market
IV. Adaptability
Promoting a skilled, trained and adaptable workforce, innovation and adaptability in work organisation, developing entrepreneurship and conditions facilitating job creation, and enhancing skills and boosting human potential in research, science and technology
61
obligations Helping parentswithchildcare European SocialFundinaction2000-2006 Children’s OfficeoftheVienna December 2002- Creating anadaptablework University staffandstudents www.univie.ac.at/kinderbuero [email protected] Children's Officeatthe Name ofcoordinating +43 1427710701 University ofVienna +43 142779107 Lammgasse 8/4, ESF fundingtype ESF priorityarea Project duration e Contact name 1080 Vienna Karoline Iber Project name Total funding 308,838.76 Target group organisation Objective 3 ESF funding e Telephone University 142,065 Address Country Website Austria E-mail 2005 force Fax lar totheChildren’s Office.” initiativessimi- networkandtostimulateexchangeofideas andfurther international work oftheUniversitiesinVienna already, wehopetoalsoextendthisawider, ofanet- afterthecompletionofproject.Beingpart is tocontinueourservice active inchildcareandchildren’s culture. Asthecoordinatorelaborates,“ouraim tive”, saysIber. TheChildren’s Officeisalreadynetworkingwithotherinstitutions posi- wasvery feedback ofthosemothersandfatherswhoprofitedfrom our support orsimpleadvice,butthe overall help topush,whetherthroughbabysittingservices could already “It isdifficulttosayexactlyhowmanyindividualcareers our services use thefacilities. 90 childrenareregisteredintheChildren’s Office,whichmeansthattheyregularly care institutions,andprovidesdetailsofapoolpotentialbabysitters.Morethan Itmediatesoffersprovidedbychild- versities, theso-called'flyingnannyservice'. foreventsheldattheuni- The Children'sOfficealsocoordinateschildcareservices is aneed,”saysIber. type ofcrèchewherekidsupto12yearsagearelookedafterwheneverthere help balanceparenthoodandworkorstudyobligations.“Itisaflexiblyorganised offeredbytheChildren'sOfficeto The children'sroomisoneofseveralservices Childcare services room,” statesIber. for advice,increasinglyyoungfathersareshowingupinourofficeorthechildren's And it'snotjustworkingmotherswhobenefit.“Althoughmainlycomehere oftheproject2,500kidshavebenefitedfromChildren’sSince thestart Office. Iber. Thenumberofuniversitystaffwithchildcareobligationsisashigh50%. their studies,becauseofdifficultiesincombiningthemwithchildcare,”saysMs. which isabout11,500people.“Around5%ofthisgroupthinkingbreaking Some 11%ofallthestudentsatuniversitiesinVienna havechildcareobligations, says KarolineIber, projectcoordinatorfromtheChildren'sOfficeproject. “Through theChildren’s parentsatuniversitiesinVienna,” Officeweaimtosupport Help balancingobligations family lifewithworkorstudiesprovestobedifficult. career. Various studiesandstatisticsshowthat,especiallyatuniversities,combining Parenthood isoftenareasonforchanging,delayingorsimplydroppingoutof obligations, makingtheuniversitymorechild-friendly. and studentsreconciletheirstudiesorworkinglifewithchildcare At theUniversityofVienna theproject‘Children’s Office’ishelpingstaff and staff The children’s forstudents roomoffersflexiblesupport 63
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 64 Preventagri ispromotednationwideviaagriculturalfairs producers and farm vets. producers andfarm risks, andseveralrelatedsectors haverequestedsimilarinitiatives,forexamplefood referencepoint forworkonhealthandsafetystress has becomeanimportant A secondphaseoftheproject waslaunchedin2003andwilllastuntil2006.It asaresult.” feelmoresupported on theagenda,andfarmers notintheagriculturalcommunity,”certainly saysMsBossut.“We’ve helpedtoputit local grassrootsorganisations.“Afewyearsago,people talkedofstressand community,The projecthasreceivedapositivereactionfromthefarming unionsand sofartakenupby350farmers. a service has receivedsome500calls.Trained psychologistsareonhandforhomevisits– availableinFrenchandDutch,whichuptonow free helplineAgricallispermanently A direct intervention. In additiontoresearchandtraining,theprojectalsosupports profession orendingupincrisissituations.” and handlestress,”saysMsBossut.“Inthiswaywecanavoidpeopleleavingthe early,“It’s tointervene important arebetterequippedtoanticipate sothatfarmers andstudentsinagriculture. targetingyoungfarmers particularly ral sectoranditsmaincauses.Aseriesoftrainingeventshasalsobeenorganised, toassessstresslevelsintheagricultu- Almost 1,000peoplerespondedtoasurvey Prevention betterthancure department. says MurielBossut,projectcoordinatorwithintheUniversityofLiègepsychology means ouractivitiesaremoreeffectiveandresearchisbasedonbetterdata,” “With Preventagriwehavestrengthenedthelinksbetweenresearchandaction.It of researchintothecausesandpreventionoccupationalstress. ing. LaunchedinJune2001,theprojectbuildsonexperienceofover10years andawarenessrais- through acombinationofresearch,training,directintervention wide projectthataimstopreventstress-relatedillnessandaccidentsintheworkplace Preventagri,anation- hasrespondedbysupporting The Belgianfederalgovernment Research backsuptargetedaction workers incommercialfishing,constructionandhealthsocialcare. workers alsohaveoneofthehighestratesaccidentsatwork,exceededonlyby isoneoftheprofessionsmostvulnerabletooccupationalstress.Agricultural farming rity. Technological change,economicpressureandsuccessivefoodcrisesmeanthat throughouttheEUfacefinancialinsecu- It isestimatedthataround25%offarmers ing strain. whoselivelihoodsareunderever-increas- tofarmers giving vitalsupport inawareness-raisingandtrainingactivities, people haveparticipated health andsafetywithintheagriculturalsectorinBelgium.Some3,200 A nationwideinitiativeisputtingthespotlightonstressmanagementand and otherevents community inBelgium Reaching outtothefarming European SocialFundSuccessStories Total funding e ESF funding Belgium Country workforce Creating anadaptable ESF priorityarea 2001-2003 Project duration Preventagri Project name www.preventagri.be Website [email protected] E-mail +32 43664664 Telephone B-4000 Liège Bd duRectorat5BatB32, Address Muriel Bossut Contact name Université deLiège organisation Name ofcoordinating Employed atrisk Target group Objective 3 ESF fundingtype e 592,127 1,266,043.24 service staff service building anewgenerationof From cleanertoschoolsteward: European SocialFundinaction2000-2006 Employed at-risk,unemployed http://www.issworld.com/vie May 2002-December2004 Creating anadaptable Name ofcoordinating [email protected] Vindebyvej 2,2730 Herlev municipality "Jobhuset Saxbo" +45 44527000 ESF fundingtype ESF priorityarea [email protected] Project duration w.asp?ID=876 Contact name Niels Tolstrup E Project name Total funding Target group organisation (ISS partner) Multiservice Objective 3 ESF funding 2,830,469 E work force Telephone 857,315 Denmark Address Country Website Herlev E-mail son is still out of work. Current employees also have a lot to gain from taking part. son isstilloutofwork.Currentemployeesalsohavealot togainfromtakingpart. inthepilotprogramme, onlyoneper- Of the24unemployedpeoplethattookpart inanothertrainingcourse. tructor’ forfiveweeks,whilehe/sheisparticipating Towards ins- theendofprogramme,theytakeovertaskstheir ‘auxiliary andteambuilding. ties includingworkshadowing,on-the-jobtraining,theory Over theprogrammeperiod,eachtraineecarriesoutapersonalisedsetofactivi- of employees. ineachone,togetherwithanequalnumber unemployed peoplehaveparticipated havenowlaunchedthesecondandthirdtrainingrounds.Some20 the partners Having successfullyproventheconceptduringafirstnine-monthpilotprogramme, manager atISSfacilityservices. thetraineesonaone-to-onebasis,”saysMadsCronquist,project train andsupport instructor’.Theysupervise, develop theirskillsbytakingontheroleof‘auxiliary labour marketforhealthorfitnessreasons.Atthesametime,existingstaffcan individualised trainingtounemployedpeoplewhofaceproblemsenteringthe that incorporatesseveralinnovations.“We’ve workedoutaprogramme thatoffers launchedanewprojecttodeveloptrainingprogramme In 2002,thepartnership Two targetgroups needs. pressure onpublicresourcesandservice in workplustheunemployed)makesupjust56%ofitstotal,placingincreasing staff.Denmark’s in qualifiedandflexibleservice activepopulation(those shortage ago. Ithashadthedualaimofhelpingpeoplebackintoworkandmeeting Copenhagen City, supplier, andthefacilityservices ISS,beganabout10years The collaborationbetweenthemunicipalityofHerlev, westof atown8kmnorth and helpedtomeetemployers’demandsforqualifiedpersonnel. jobs fortheunemployed,improvedskillsandflexibilityoftheirstaff, company,with thefacilityservices ISS.Together theyhavecreatednew Herlev municipalityinDenmarkhashadalongandfruitfulpartnership lity. programme willbeintegrated intothegeneralactivitiesofISSandmunicipa- After ESFco-fundingcomes to anendinDecember2004,itisexpectedthatthe industry’s image.” result, andthisishelpingtoimprovetheservice example,” saysMr. Cronquist. “Jobsatisfactionhasincreaseddramaticallyasa varied. Aschooljanitorcouldtakeonbasiccookingor maintenancetasks,for taskstomaketheirjob more vision. Theycanalsodocoursesinotherservice instructor,“As anauxiliary staffgetbasictraining inteachingtechniquesandsuper- More variety–morejobsatisfaction Service personneltakeonmorevariedtasks Service 65
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 66 4-T logo pread disseminationandmainstreaming ofourresults.” emphasis isnowondeveloping company-orientedmodels,andensuringwides- “The projecthasbeenwelcomed positivelybySMEs,”saysMr. Nieminen.“Our Encouraging feedback improve theworkplaceenvironment. ning anddevelopmentplans,companiesareabletoreduce thehealthrisksand place forSMEsinthemetalindustry. Throughacombinationofevaluation,trai- Finally, threesub-projects focusonemployeehealthandwell-beinginthework- adoption anduseofnewtechnologies. mation andmachiningsectorsarereceivingadvice trainingintheselection, Two sub-projectsfocusonthe theme ofnewtechnology. SMEsinthefoundry, auto- changing workpatterns. ties. Training isofferedincommunication,dataprocessing,newtechnologyand helping companiestointegrateknowledgemanagementintotheirbusinessactivi- Building knowledge-anotherkeyprojectthemeistackledthroughasub-project find toolstohelpthemunderstandandrespondchange. course, companieswillbeabletosearchon-lineviathe‘VirtualFutureClinic’ help companiesanticipatechangeanddevelopappropriateactionplans.Indue with futurechangeisthemaintheme.Here‘FutureClinic’providesmodelsto The projectinvolvessevensub-projectsfocusingonfourdifferentthemes.Coping 4-T: Fourkeythemes occupational health.” future, weaimtoanalyseacompany’s needsinrelationtoskills,technologyand Extension Studies(IES)attheUniversityofTampere. “With aconstanteyeonthe outtheirjob,”saysMikkoNieminen,projectmanagerwithintheInstitutefor carry or whoarefacingproblemswiththeirwell-beingandhealthatworkabilityto “Our targetgrouparemainlyemployeeswhoseskillsorknowledgeoutofdate, can helpcompaniesanticipateandadjusttochange. that services todeveloptrainingandsupport have teamedupwithotherpartners Extension Studies,Finn-MediResearchLtd.andTampere Technology CenterLtd.- -theInstititutefor difficult. WiththroughEQUAL,threemainpartners support also promotingahealthyworkingenvironmentandstafftraining,canbeextremely logical change,neworganisationalapproachesandfuturemarkettrends,while Small companiesrelyonfewpeopletodomanytasks.Keepingpacewithtechno- Some 100SMEshavebenefitedsofar, involvingover800employees. tohelpthemcopewithstructuralchange. services training andsupport ofFinnishorganisationsisofferinglocalSMEsarange A consortium Holistic’ business support forSMEs Holistic’ businesssupport European SocialFundSuccessStories E ESF funding Finland Country work force Creating anadaptable ESF priorityarea 2002-April2005 January Project duration The fourwaymodel´4T´ Project name www.4T-projekti.net Website [email protected] E-mail + 35832157302 Fax + 35832157784 Telephone 33014 Tampere Kalevantie 4 Address Mikko Nieminen Contact name Tampere University Institute forExtensionStudies, organisation Name ofcoordinating SMEs andtheiremployees Target group EQUAL ESF fundingtype E Total funding 1,638,991 4,252,392 improved workforce performance improved workforceperformance "Holistic" managementleadsto European SocialFundinaction2000-2006 [email protected] F-71100 Châlon-sur-Saône Development ofSkills–A Creating anadaptable www.plasticomnium.com Name ofcoordinating +33 385414697 +33 385971200 Zone Portuaire Nord Zone Portuaire Emmanuel Denan Rue DenisPapin- ESF fundingtype ESF priorityarea Project duration (parent company) New Strategy Contact name Project name Total funding Target group organisation 2003-2005 Objective 2 ESF funding e work force Employees Métroplast e Telephone 247,182 Address Country Website 98,492 France E-mail Fax ed towinaTPMprizein2004 fromJapan. In 2005,theprojectwillenteraphaseofconsolidation. The projectisfullyexpect- ving force.” are moremotivatedandthetrainingprogrammehasnow becomethefactory’s dri- and togetinvolvedinotheractivitiesthanproduction,” saysMrDenan.“They inthe improvements back fromstaffhasbeenpositive.“Theyarehappytotake part Following apilotphasein2003,theprojectisnowexpanding andsofarfeed- says MrDenan. employees sinceresponsibilitiesaresharedoutacrossall levelsofthecompany,” their ownpersonaldevelopment.Inaddition,moretasksaredelegatedto each employeebecomesmorefocusedonmaintainingcompanystandardsand “By includingallthestaffinthisprocess,achangeofattitudeisbroughtabout: All-inclusive approach place orwithmachinery. chosen accordingtothetypesofproblemsthatstaffhaveencounteredinwork- example, skills,linguisticortechnicaltraining.”Thethemesandobjectivesare is madeupoffourtofivepeople,whodevelopaspecialisedfieldaction,for “Eachteam Themes tobefocusedonarethenagreeduponandteamsformed. gramme’s methodologyandthesolutionstobeimplementedwithincompany.” toworktogetheronthepro- Denan:“With TPM,theideaisforeveryone Says Mr in theworkplace. ofindividuals ofallstaff,andgreaterinitiativeonthepart the activeparticipation tition andtoimproveitsuseofresources.Thismanagementconceptisbasedon The trainingprogramme’s objectiveistomakethecompanystandoutfromcompe- A trainingprogrammefornewqualifications Total ProductiveManagement. ning programmeforits83employeesbasedontheJapaneseconceptofTPMor Theresultwasathree-yeartrai- new planofactiontoimproveourperformance.” Denan. “Sothecompany’s managementtooktheleadanddecidedtodevelopa ofthemarket,”saysscheme’stion inourcorner projectcoordinatorEmmanuel “We hadbecomeawarethattherewasincreasingcompetitivenessandcompeti- vated workforce. resulting inthecompany’s improvedcompetitiveness andamoremoti- Métroplast, haslaunchedatrainingprogrammeforitsworkersthatis waste, A Frenchcompanyspecialisedinthecollectionofsorted Employees atMetroplast 67
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market
68 © Carl Cordonnier/Dailylife Training tohelpraisestandardsinthetourismindustry standards in the industry toreflecttouristdemands.” standards intheindustry andraise “Graduates finditeasiertoworkandhasalsohelped tomodernise inthejobmarket,”says Mr.“The coursehasdefinitelyproveditsworth Kravaritis. touristservices Modernising now widelyrecognisedwithinthesectorandbyGreek authorities. women. Thosewhocompletethecourseareawarded aprofessionalcertificate employed withinthetouristsectororunemployed.Almost 50%ofthestudentsare The courseistargetedatpeoplewithlowqualifications, who areeitherseasonally involving1,157students. the increaseindemand.Athirdyearhasjuststarted, In itssecondyear, thenumberofstudentsincreasedby16%to1,449,reflecting Between 2002-2003,thecourseattractedsome881studentsfromalloverGreece. English orFrench,andcoursesincommunicationinterpersonalrelations. orcookery. languagetrainingin confectionary Allarerequiredtoundertake Students canchoosebetweencoursesfocusingonthehotelbusiness,restaurants, ning courseinpracticalplacements.” ofthetrai- Kravaritis, GeneralDirectorofOTEK.“Studentsspendalmostaquarter take practicalexperienceinthespecialityoftheirchoice,”saysKonstaninos “We tounder- emphasisongivingstudentstheopportunity haveplacedparticular of thetourismandhospitalityindustries. practical andtheoreticaltrainingtoimproveskillsknowledgeindifferentareas ofTourismthe Ministry launchedanationwidecoursein2002thatencompasses In responsetothis,theOrganisationofTourism EducationandTraining, of aspart A steptowardsacareerintourism nities forprofessionaldevelopmentinthesector. no nationwidetrainingprogrammeorqualificationintourism,limitingtheopportu- the economyisthereforehardtounderstate.Nonethelessuntilrecentlytherewas to mated toemployaround10%ofthetotalemployedpopulation.Itsimportance Tourism contributestoapproximately19%ofnationalGDPinGreece,andisesti- dents andisrunallacrossthecountry. launched in2002,thecoursehasanannualintakeofover1,000stu- Organisation ofTourism EducationandTraining (OTEK)inGreece.Re- arethedualobjectivesofatrainingcourseofferedby rist industry inthetou- Raising standardsandincreasingemploymentopportunities tourism industry Training Greece’s helpstomodernise European SocialFundSuccessStories ESF funding Greece Country force Creating anadaptablework ESF priorityarea 2003 (PhaseA) October 2001-December Project duration upgrade providedservices and ning tomodernise trai- Programmes offurther Project name www.otek.edu.gr Website [email protected] E-mail +30 2103231821 Fax +30 2103224602 Telephone 10559 Athens Dragatsaniou 4, Address Konstaninos Kravaritis Contact name Education &Training Organisation ofTourism organisation Name ofcoordinating low skilled,employed Seasonally unemployed, Target group Objective 3 ESF fundingtype e Total funding e 516,373 (PhaseA) 387,280 (PhaseA) and teachersinGreece Networking students European SocialFundinaction2000-2006 Creating anadaptablework Students, teachers,schools, Education, Officeforthe Dr. MichaelParaskevas Greek SchoolNetwork Name ofcoordinating +30 2610960350 +30 2610960308 Ministry ofNational Ministry Information Society Information administration staff GR-10185, Athens ESF fundingtype ESF priorityarea Project duration [email protected] e Contact name e Project name Total funding 17,809,088 Target group organisation 2000-2004 Objective 3 ESF funding 9,923,980 www.sch.gr Ermou 15, Ermou Telephone Address Country Website Greece E-mail force Fax accounts hadbeensetupbySeptember2004. schoolscurrentlyenjoyaccess.Atotalof45,000email while 92%ofprimary To schoolshavebeenconnectedtothenetwork, date,100%ofGreeksecondary Ministry.” provides linkstoeducationalandadministrativecontentmanagedbytheEducation schools,andalso andsecondary teachers andadministrativestaffinbothprimary “The Networkistargetedattheeducationalsectorasawhole,includingstudents, Paraskevas, Technical DirectoroftheGreekSchoolNetwork. exchangeand cooperationamongschools,”saysDr.information Michael whilepromoting learning via aneducationalintranet,withtheaimofsupporting “We schools andsecondary wantedtocreateanationalinfrastructureforprimary andpromotingcooperation learning Supporting forthosewithspecialneeds. systems andeducationservices benefit frome-learning like webcasting,teleconferencingandVideo onDemand.Italsoallowsusersto services aswelldiscussion forumsandmoreadvancedinformatics and internet, The systemintroducedprovidesaccesstostandardcommunicationtoolslikee-mail schoolsaroundthecountry.secondary and igned aprojecttodevelopnationaleducationalintranet,linkingprimary des- working capacityofgeographicallydispersedschools,theGreekgovernment To promoteinnovativeteachingmethodsandimprovethecommunicationnet- schools inGreece. schoolsand92%ofprimary linkingallsecondary intranet service Education Ministry. Theprojecthassucceededincreatinganational cipal objectivesoftheGreekSchoolNetwork,aprojectledby tor andtheprovisionofdigitalresourcesforschoolshavebeenprin- networkintheeducationsec- The creationofanationwideinformation Greek government’s Society. Framework ProgrammefortheInformation now beenextendedto2006. FundinghasbeensharedbetweentheESFand currently beingupgradedwith newbroadbandinstallations,andtheprojecthas tial forfutureuseinadvancedscientificandresearchapplications. Thenetworkis The projecthashelpeddeveloponeofthelargestintranets inGreece,withpoten- technologiesatanearlyage.” to newinformation Dr. todeveloptheskills ofstudentsbyintroducingthem Paraskevas.“Italsoserves new technologiesforeducation,communicationandcooperation,” accordingto forstaffbypromotingtheuseof ofsupport “The Networkrepresentsamajorform andstudents Developing theskillsofstaff Students gettogripswithnewtechnologies 69
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 70 Development PlanatDublinCastleon30thMay2001 * From left to right: David Byrne, EUCommissioner forHealth&ConsumerProtection;FranzFischler, Fromlefttoright: DavidByrne, * of theIrishworkforce. ofanationalstrategy toimprovetheskillsandcompetitiveness based skillsarepart the Irisheconomy. andaccreditationofwork- In-company training,lifelonglearning isausefulmodelforothersectors of The nationalprogrammeforthemeatindustry Wider lessonstobelearnt in theworkplace.” offoodsafetyandquality management employees aremoreawareoftheimportance Moynihan. “Andit’s mucheasier to recruitandretainstaffasaresult.Furthermore “There’s nowamoreclearlydefined careerstructureintheindustry,” saysMr. 30 staffawardedatraineraccreditationand18anassessor accreditation. Approved AssessmentCentres’.Sofar, 18companieshaveachievedthisstatus,with In-company trainingandassessmentisofferedthroughcompaniesregisteredas‘FAS havebeenissuedtodate. 700 certificates (APL).Over underthesystemofAccreditationPriorLearning acquire certification and aresuitablebothfornewentrantstothesectorexistingworkerswhocan accreditation,havebeenset future. Nationallyrecognisedstandards,whichcarry sectorsinthenear Similar programmesareplannedforthesheep/lambandpoultry industrial abattoirworkersanddeboners/trimmersinthebeefpigmeatsectors. Work hassofarfocusedonnewnationaltrainingandassessmentprogrammes for bodies. agencies, collegesandgovernment meat industry, employerandemployeeorganisations,therelevantfooddevelopment Steering Group,setuptooverseetheprojectandcomprisingrepresentativesof sector ofFAS. ThishasbeenoneofthekeyrolesNationalMeat Standards been criticaltoitssuccess,”saysPatMoynihan,managerwithinthefoodanddrinks involvementintheproject’s“Securing industry developmentandimplementationhas endorsement Industry workers. Employment Agency–isleadingaprojectoftrainingandaccreditationforIrishmeat response, theFoodandDrinksSectorofFAS –theIrishNationalTraining and regulations fortheindustry, andstiffcompetitionwithintheEUworldmarkets.In difficultiesinattractinghighcalibreworkers;newnational mer foodsafetyconcerns; hasfacedanumberofchallengesoverrecentyears:consu- The Irishmeatindustry Ireland, promotingnationalstandardsintrainingandqualifications. ofanationalstrategyin-companytrainingin The projectispart isimproving thesector’stry image,productivityandemployeemorale. Investment intrainingandupgradingofworkers’skillsthemeatindus- * The Department ofAgriculture'slaunchtheFood * TheDepartment Sector, FAS. Division,FAS,Assistant DirectorGeneral,Industry andPatMoynihan, Manager, Food&Drinks EU CommissionerforAgriculture; Joe Walsh, T.D., IrishMinisterforAgriculture;JohnO’Gorman, in theIrishmeatindustry Training andqualifications European SocialFundSuccessStories E ESF funding Ireland Country work force Creating anadaptable ESF priorityArea 2000-2006 Project duration meat sector In-company trainingforthe Project name _businesses/food sector.htm www.fas.ie/services_to Web site [email protected] [email protected] E-mail +353 16070618 Fax +353 16070948/89 Telephone Dublin 4 27-33 UpperBaggotStreet, Address John Simon Pat Moynihan Contact name Food &DrinksSector Employment Authority) FAS (NationalTraining and organisation Name ofcoordinating the meatsector New andexistingworkersin Target group Objective 1+intransition ESF fundingtype E Û Total funding 299,068 (2000-2003) 524,680 (2000-2003) between industry andresearch between industry Bridging thegap European SocialFundinaction2000-2006 Adaptability intheworkforce Professor FrancescoJovane/ Master inRicercaIndustriale June 2002-December2003 [email protected] Viale Lombardia,20/A + 39(0)223699981 + 39(0)223699980 Name ofcoordinating Pier RaffaeleSpena 20131 MilanItaly ESF FundingType ESF PriorityArea Project duration www.itia.cnr.it Contact Name Young people Total Funding Target Group Û Project name organisation ESF Funding Objective 3 1,355,699 Û Telephone 948,989 ITIA-CNR ITIA-CNR Address Country Website E-mail Italy Fax bal researchfield,”addsProfessorJovane. of theEUcountriestohelpEuropeanResearchAreabecome aleaderintheglo- Research. “Itwouldbegoodtobroadenourscopebeyond Italytoincludetherest ambitious planisinthepipelinetocreateaEuropean MastersinIndustrial ple.” ThatiswhyathirdMastersplannedforOctober 2004andanevenmore an evengreaterimpactontheindustrialresearchsector, weneedtotrainmorepeo- “We arepleasedwithourresults,”saysProfessorJovane.“Butofcourse,tomake Ambitions fortheEuropeanResearchArea October 2003. Research CouncilofItaly. Thesecondintakeofstudentsbegantheircourse in intake foundemploymentwithinweeksofreceivingtheirdiplomafromtheNational So fartheschemeisprogressingwell.Some85percentofgraduatesfirst only.” andarenotlimitedtotheory of howtocontributeinnovationinindustry ned. “Thiswaytheygaininsightintobothdomains,andwillhaveagenuinegrasp concer- lasts ayearandmustbecarriedoutbetweentheInstituteindustry Jovane. Duringtheirstudies,theyareassignedanindustrialresearchproject,which “Most ofourstudentscomefromanengineeringbackground,”saysProfessor tor. set aboutorganisingtheMasterscourseasawayofsustaininggrowthinsec- Recognising thisasaflawinthedevelopmentofEuropeanindustry, theITIA-CNR with practice Combining theory all otherareas,exceptresearch.” Master’s course,ITIA-CNR.“Industry, generally, tendstopourbackitsprofitsinto industry,” saysProfessorFrancescoJovaneofthefoundinginstitutefornew linkintheresearch-innovationchainisalltoooftenoverlookedby “This important is bridged. vital thatthegapbetweeninnovationthroughresearchandbusinessdevelopment inanevermorecompetitiveglobaleconomy, tosurvive For Europeanindustry itis ment. chance toconsolidatetheirresearchskillsinarealworkingenviron- ched inItaly. Taking 18monthstocomplete,itoffersstudentsthe A uniqueandmuch-valuedMastersinIndustrialResearchhasbeenlaun- Industrial research:vitalforfutureinnnovation 71
© GettyImages Don Beshop Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 72 experts inintellectualproperty.”experts highlevelofinterestfromyoungpeople,andthereisstillastrongdemand for very itandishopefulthatthecoursecanbecontinuedinfuture. “Weported havea Marilina Labiaputstheproject’s thatsup- success downtotheuniquepartnership now employedinrelatedfields. who completedthecoursewerewomen.Seventeenofproject’s graduatesare sectorismale-dominated,13ofthe20students Although theintellectualproperty Putting newskillsintopractice with morespecialisedlegalandeconomicskillsinthefieldofintellectualproperty.” of disciplines.TheMastersqualificationwasdesignedtosupplementthistraining for theirfirstjob.Manyhadabackgroundinlaw, butotherscamefromavariety “Our studentswereallyounggraduates,whoeitherunemployedorlooking Marilina LabiaoftheTagliacarne Institute. ororganisationworkinginthefield,”explains work, andatraineeshipwithfirm “The Mastersprogrammeconsistsofthreephases:classroomteaching,project Three phaselearning The projectwasespeciallytargetedatstudentsfromdisadvantagedregionsinItaly. inintellectualproperty.qualification, astudyprogrammedesignedtotrainexperts Tagliacarne bysettinguptheInsprintMasters Instituterespondedtothisshortage ledbythenationalPatentsandTrademarksA partnership Officeandthe Italy. thecaseinsouthern nals trainedinthefield.Thisisparticularly ofprofessio- world, buttheItalianlabourmarketcurrentlyhasaseriousshortage innovationinthebusiness supporting isakeyareaofexpertise Intellectual property patents. list legalandeconomicskillsrelatedtomanagingtrademarks perty. TheMastersprogrammehassofartrained20studentsinspecia- sed trainingforyoungprofessionalsinthekeyfieldofintellectualpro- innovationbyprovidingspeciali- hassupported An Italianpartnership Promoting theInsprintMasterprogramme property forinnovation property Training inintellectual experts European SocialFundSuccessStories e ESF funding Italy Country force Creating anadaptablework- ESF priorityarea June 2002-June2003 Project duration Intellectual Property and Developmentof INSPRINT Master–Innovation Project name Sprint www.tagliacarne.it/MasterIn Website [email protected] E-mail +39 067842136 Fax +39 06780521 Telephone 00178 Rome Via Appia Pignatelli, 62, Istituto GuglielmoTagliacarne, Address Ms MarilinaLabia Contact name Istituto GuglielmoTagliacarne organisation Name ofcoordinating Young graduates Target group Objective 1 ESF fundingtype e Total funding 527,842 754,060 to complementprivatelife Flexible workarrangements European SocialFundinaction2000-2006 December 2001– E E People combiningworkand Anna vanHannoverstraat4 Daily RoutineProjectTeam, Ministry ofSocialAffairs& Ministry 17,5 million(2001-2006) 17,5 million(2001-2006) www.emancipatieweb.nl Creating anadaptable Name ofcoordinating Daily RoutineProject www.dagindeling.nl [email protected] care responsibilities 2509 LV DenHaag +31 703334049 +31 703335889 Jannie Roemeling ESF fundingtype ESF priorityarea The Netherlands Project duration Contact name Project name Total funding Target group organisation P.O. 90801 Employment Objective 3 ESF funding work force Telephone Address Country Website E-mail 2006 Fax October 2004. in 66haverecentlybeenapprovedandaround60areexpectedtostart a further December 2001fundedthroughESF. Some27experimentshavebeencompleted, The IncentiveSchemeendedinMay2003,andafollow-upschemebegan sed by341overfivemonths,reducingthepatientwaitinglist. parenting responsibilities.Bydoingso,thenumberofoperationscarriedoutincrea- by introducinganinnovativecontractthatallowsthemtofittheirworkaround promising. Forexample,ahospitalrecruitedmorewomenfortheiroperatingteams workinindustry.to introducingflexi-timeorpart-time Theresultshavebeenvery Experiments rangedfromprovidingleisureactivitiesforchildrenoutofschoolhours policy.be appliedtoorganisationsorinlocal,regionalnationalgovernment experiments werefinanced,producingconcepts,modelsandinstrumentsthatcan solutions toreconcileworkandfamilylife.Duringthenextfouryears,140local andcomeupwith nisations, businessesandlocalauthoritiestoworkinpartnerships The ‘DailyRoutineIncentiveScheme’wassetupin1999tochallengewelfareorga- Innovative solutions organisation ofspacearestillinadequatefortheneedsparentsandcarers. openingtimes,and ofservices, slow toadjust.Theflexibilityofemployers,delivery Despite thesetrends,thesocialinfrastructureandworkingconditionshavebeen of one-parentfamiliesandnon-traditionalfamilyentitiescontinuetogrow. thenumber are takingagreatershareofchildcareresponsibilities.Furthermore, More andmorewomenarecombiningworkwithfamilycommitments,fathers Netherlands. Athirdroundisunderconstruction. ment. Two newroundsofexperimentshavenowbeenlaunchedinthe ding intothelife-workpoliciesofcompanies,organisationsandgovern- The resultsof140experimentsinflexibleworkarrangementsarefee- the Netherlands. fromFrance,Finland,Italy,local practicetonationalpolicy’ involvingpartners and The teamisalsoleadingaEuropeanproject‘DailyRoutine arrangements,from level, companies,schools,municipalitiesandsoon.” atnationalandlocal anddisseminatethistoministries,socialpartners information, Social AffairsandEmployment.“We analysetheresults,translatethemintopolicy seriously,” of saysJannie Roemeling,leaderoftheprojectteaminMinistry “We takeourroleinimplementationandmainstreamingofprojectresultsvery Multiplying effect arrangements. Image usedforthecampaignofdailyroutine 73
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 74 One ofthe‘characters’inapedagogicalstereoscopicfilm and Brazil. severaltimesinPortugal mentally handicappedplayers,andithasbeenperformed miered intheofficialopeningceremonyofWorld BasketballChampionshipfor move freelyonthescreencomplementdancersmovement. Theshowwaspre- bydisabledandnon-disableddancers.The3-Dimagesthatappearto performed Arquimedes courseproducedananimatedfilmusedas the backdroptoadance organisation“InclusiveDance”,thestudentsof with anon-governmental TeamingThe trainingcoursehasalsoproducedsomeinteresting partnerships. up andrealdancers Virtual nomics andstudiesofthefourelements:fire,water, airandearth.” conception, humanandanimalanatomymovement,botany, dynamics, ergo- and3Dvisualisation.Thecourseitselfincludedwebdesign,multimedia geometry management andcreativity, aswellfortheirtechnicalskillsindrawing,maths, Reis Deus.“Beforeenteringthecourse,studentsweretestedinEnglish,stress “We designedthecoursetogiveourstudentsbestjob prospects,”explainsMr. or setuptheirowncompany. work inthecomputergameindustry, toworkfreelance webdesign,havestarted months in2001-2002,sevenarenowworkingArquimedes,whileothersfound and athreemonthworkplacement.Ofthe12studentswhocompletedfull15- The courseisnowinitssecondyear. Itcomprises12monthsoffull-timetraining, work asstereographicproducers.” organisation, wedesignedourownspecialisedprogrammethatqualifiespeopleto training says AlfredoReisDeus,GeneralDirectorofArquimedes.“Asacertified was noonearoundwiththeknow-howortechnicalcompetencestoworkus,” “We wantedtoexpandourcapacityproduce3Dstereographic film,butthere An innovativetraining advanced ITtrainingcoursesthroughouttheisland. is basedinMadeira,andalongsidestereographicproduction,theyalsooffer of stereographicdesign.Onethem,Arquimedes–ProduçõesEstereográficas, But thereisonlyahandfulofcompaniesworldwideworkinginthisspecialisedfield film, architecture,webdesign,computergamesandcompanymarketingmaterial. Computer modellingandanimationof3-Dimageshasmanyapplicationsincluding cialised field,thistrainingcourseoffersitsgraduatesabrightfuture. spe- images forfilmanimationormultimediaapplications.Stillavery 3-D with cutting-edgetechnologyinthedesignandcreationofvirtual towork A companyinMadeiraisgivingyoungpeopletheopportunity designed bythestudentsforchildren young peopleinMadeira Creative jobsfor European SocialFundSuccessStories Û ESF Funding Portugal Country Adaptability intheworkforce ESF PriorityArea December 2002 September 2001 Project duration 3D stereographicproducers Project name [email protected] E-mail +351 291225707 Fax +351 291229036 Telephone 9000 -060Funchal Av. Arriaga, 75-Sala306, Address Alfredo ReisDeus Contact Name Estereográficas Arquimedes –Produções organisation Name ofcoordinating Young people Target Group Objective 1 ESF FundingType Û Total Funding 145,551 172,423 among careworkers Using anddevelopingskills European SocialFundinaction2000-2006 www.stockholm.se/kompetens Kompetensfonden, Stadshuset January 2002-September January carina.schmidt@stadshuset. City ofStockholm,Social Creating anadaptable Name ofcoordinating +46-8-508 29862 +46-8-508 29402 Light, rally, function 105 35Stockholm Welfare Authority 53,623,500 SEK 18,578,500 SEK ESF fundingtype ESF priorityarea Employed at-risk Project duration Carina Schmidt ( ( E E Contact name Project name Total funding Target group organisation stockholm.se 5,821,681) 2,016,991) Objective 3 ESF funding work force Telephone Address Sweden Country Website E-mail 2005 Fax tainable,” saysMs.Schmidt. unit intheauthorityandbroughtideawiththem.Itproves thatthemodelissus- now comingonboard.“Someoftheworkplace‘engines’ havemovedtoanother are Since theprojectbegan,severalotherunitsthatcouldnot originallyparticipate place aremuchmorelikelytofeeltheirskillsfullyused,” saysMs.Schmidt. revealedthatstaffwhofeelahighleveloftrustinthe work- full. Aninitialsurvey “Our firstobjectiveistoensurethatexistingskillsamong thestaffareusedto torunsessionsinteamand trustbuilding. Several workplaceshavealsostarted Making bestuseofexistingskills thecourse. ted orarecurrentlyundertaking with disabilitiesbeganinautumn2003,and180employeeshavealreadycomple- and willlastuntilSeptember2005.Afoundationcourseonworkingwithpeople The secondphaseoftheprojectfocusesonimplementingdevelopmentplans, individual employees,basedonguidancematerialdesignedbytheprojectleaders. By August2003,individualskillsdevelopmentplanshadbeendrawnupfor2,375 and coordinationrole. a two-daytrainingcourse.Eight‘processleaders’tookonstrongerleadership from acrossStockholm.Theymetregularlytosharetheirexperienceandattended skills analysisamongtheircolleagues.Around200such‘engines’wereselected Each workplacenominatedan‘engine’–thepersonresponsibleforleading would continuetooperateaftertheprojectends.” Stockholm socialwelfareauthority. “Andalsotobuildasustainablestructure that experiences,” saysCarinaSchmidt,overallprojectcoordinatorintheCityof “We oneanotherandexchange their wantedtohelpthevariousauthoritiessupport Networking betweenlocalauthorities together 19localauthoritiesand139differentworkplaces. bringing They thereforedecidedtolaunchacommonprojectwithESFsupport, forthedisabled. ting newstaffandtrainingexistingindeliveringcareservices In recentyears,localauthoritiesinStockholmhaveexperienceddifficultiesrecrui- over 2,000oftheiremployees. hensive programmeofskillsanalysesandindividualtrainingplansfor the Stockholmsocialwelfareauthoritydecidedtoimplementacompre- Staff motivationandjobsatisfactionhaveimprovedsignificantlysince Employees aretrainedinworkingwithpeopledisabilities 75
© Carl Cordonnier/Dailylife Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 76 Job rotationwasusedtoprovidecareerdevelopmentfor within theeducationauthority ofHalland. Asimilarprojectisplanned attracted alotofinterestfrom otherlocalgovernments. andithas Swedish AssociationofLocal Authoritiesinvolvingover500participants, The schemewaspresented inOctober2003atanationalconferenceofthe positive reactionthatwehopeitwillcontinueinthefuture.” abouttrainingtheirowncolleagues,buttheschemereceived sucha were nervous “The resultshaveexceededallourexpectations,”Ms.Eklund-Hagel. “Atfirststaff recruitment oftwotrainerstotrain50staffmembers. involving theinternal back intofull-timetraining.Athirdprojectisnowstarting, employmentcontractswithintheauthority.awarded permanent Theseventhwent Six ofthesevenpeopletakenontoreplaceselectedtrainers weresubsequently Creating newjobs toupgradetheirskills.” staff theopportunity Hagel. “Theschemehashelpedthemtogrowprofessionally, andhasgiven other cial liftingtechniquesorapproachestoworkingwiththedisabled,”saysMsEklund- with otherstaffmembers.Forexample,theygavetraininginsignlanguage,spe- “The staffselectedastrainersallhadspecialisedknowledgeorexperiencetoshare in theauthority. positions from thetraining,andsevenunemployedpeopleweregiventemporary six monthsoutoftheirexistingjobtotrainotherstaff.Some350staffbenefited projects havebeenrunsofar, givingfourexistingstaffmembersthechancetotake Twogramme toupgradestaffskillsandprovidecareerdevelopmentopportunities. ofthesocialwelfareauthority’sThe jobrotationschemeisanintegralpart pro- trainingneeds Meeting staff how itcanbestworkinpractice.” Halland, Sweden.“We haveworkedcloselywiththeemploymentoffice toclarify of anewjobrotationschemeattheSocialWelfare Authorityof Halmstadin or lowskillslevelofreplacementworkers,”saysCamillaEklund-Hagel,coordinator orfearsabouttheamountofadministration “Perhaps itwasalackofinformation, pated. engaged intrainingactivities.However, theideanevertookofftoscaleantici- seen asitscentrepiece.Unemployedpeopleweretoobtainworkreplacestaff When Sweden’s in2000,jobrotationwas ESFObjective3programmestarted ployed. workplacementsfortheunem- for existingstaffwhileofferingtemporary rity inHalland,Sweden,isprovidingcareerdevelopmentopportunities An innovativeapproachtojobrotation,implementedbyalocalautho- staff workingwithdisabledpeople authority employees Job rotationgivescareerboosttolocal European SocialFundSuccessStories Total Funding 84,000 SEK( ESF Funding Sweden Country work force Creating anadaptable ESF PriorityArea October 2002-March2003 Project duration Job RotationinHalland Project name gen www.halmstad.se/socialforvaltnin- Website tad.se camilla.eklundhagel@halms- E-mail +46 35156494 Fax +46 35138015 Telephone 301 06Halmstad Box 230 Axel Olssonsgata4B Address Camilla Eklund-Hagel Contact Name Social Welfare Authority Municipality ofHalmstad, organisation Name ofcoordinating Local authorityemployees Target Group Objective 3 ESF FundingType 267,528 SEK( Û Û 9347) 29,770) V. Women’s participation
Specific measures to improve women's access to and participation in the labour market, including their career development, their access to new job opportunities and to starting-up of businesses, and to reduce vertical and horizontal segregation on the basis of sex in the labour market
77
ment mouldinAustria Young womenbreakthe genderemploy- European SocialFundinaction2000-2006 Förderung undUnter-stützung von Mädchenundjungen +43 31633730090 Women’s participation Name ofcoordinating Mafalda –Verein zur +43 316337300 [email protected] 2003: 2003: ESF fundingtype ESF priorityarea www.mafalda.at 1989 -ongoing Project duration Glacisstrasse 9 Ingrid Erlacher Young women A-8010 Graz Contact name Project name Total funding Target group organisation Objective 3 ESF funding Û Û Telephone 825,000 240,000 Mafalda Address Country Website Austria Frauen E-mail Fax Unger. ofrelatedemployment,” saysMs for 16,fourtotenofthemwillgoonsomesort courses comefromdifficultsocialbackgrounds.Butoutof apossibletrainingcourse inour might encounterduringtheirfuturecareers.“Manyofthewomen whotakepart andassistanceonpsycho-socialissuesthattheyoungwomen counselling, information not havethoughtofbefore.Mafaldatakesaholisticapproach totraining,providing possible careerpaths,aswellencouragingthemtoconsider jobsthattheymight girlsabout For the13to15agegroup,someofprojectsvisitschoolsandinform Breaking genderstereotyping says MsUnger. “Throughournetworks,Mafaldacangivethemahelpinghand.” “Women herehavealwayshadmoredifficultythanboysinfindingapprenticeships,” infindingtraineeshipsenterprises. addition, theyarenowassistingparticipants Technik/Girls andTechnology), coursesintechnology. whichincludeintroductory In activities torunnewprojects,suchasGirlscrackITandMuT!(Mädchenund With theincreasinggrowthofITandtechnology, theorganisationhas broadenedits Elke Unger, aMafaldaprojectcoordinator. us throughthisavenueareunemployed,andneedtoraisetheirlevelofskills,”says practical Mafalda-runcoursesthatmightbenefitthem.“Manyofthewomenwhojoin tion withthenationalofficeofemploymentadvisingwomenoncareeroptionsand 13 and22.Fortheolderagebracket,15to22,organisationworksincoopera- Specifically, theproject’s targetgroupisgirlsandyoungwomenbetweentheagesof Advice oncareeroptions work, electronics,ITandwoodwork. tical coursestoenableyoungwomengainexperiencein“malemétiers”likemetal- funded byESF, toimprovethissituationbyestablishingasetofprac- wassetuptotry 15 yearsago,theAustrianorganisationMafalda,someofwhoseprojectsarepart- continue toavoidcareersinprofessionsthatarecommonlydominatedbymen.About Through apossiblelackofawarenessand/orsocialprejudice,Europeanwomen intheproject'sactivitieseachyear.part The schemehasbeenrunningfor15years,andsome2,500girlstake training coursesandapprenticeshipsintraditionallymaleprofessions. young women,aninnovativeprojectinAustriaisofferingaccessto In abidtobreakgenderstereotypingandreduceunemploymentamong Breaking genderstereotypingthroughtraining 79
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 80 Flora: womenworkingtogethertodeveloptheircapacities gration, andtohelpemployers takeonthisrolewithnewemployees. to increaserecognitionofjobcoaching asastructuralapproachtolabourmarketinte- ges integratingintothelabour market.Theobjectiveofafollow-onprojectistherefore challen- approachtonewemployeesfacing particular encourage amoresupportive a strongneedtoworkmorecloselywithemployersbreak downstereotypesandto ches, butrathertocreateacultureshiftincompanies.This pilotprojecthasrevealed objectiveoftheFloraprojectisnottocreateadependencyonjobcoa- The long-term Promoting acultureshift newemployees. supporting employers havebeenwillingtotakerisksinrecruitment,knowing thereisajobcoach more ragement ofajobcoach,andabsenteeismhasbeenreduced. Furthermore, The resultshaveshownthatmorewomenpersistedwith ajobduetotheencou- tion orcanencourageanemployertooffermoreflexibleemploymentconditions.” totheirjobcoach insuchasituation.Heorshecanhelptofindsolu- employee turns and whoismorelikelytotaketimeoffwork,”saysMs.Snick.“Very oftenanew ments withwork.Assoonasachildisill,ittendstobethewomanthattakescharge “By default,it’s thewomenthathavehardesttimeincombiningfamilycommit- employment, andone-thirdhavebeenworkingforthreemonthsormore. transferable totheBelgianlabourmarket.Approximatelyhalfhavefoundfull-time schoolingorimmigrantswhosequalificationsarenot women withlowlevelsofformal and BrusselsregionsofBelgiumhaveworkedwithalmost200people,mostthem Since theprojectwasestablishedinApril2001,jobcoachesFlemish,Walloon months afterrecruitment.” employee andemployeraddresstheproblemsthatcomeupduringthosecriticalfirst organisation (NGO)responsiblefortheproject.“Ajobcoachistheretohelp after afewdays,”saysAnneSnickdirectorofFlora,theBelgiannon-governmental “Often thecultureofacompanyissodifficulttocopewiththatnewrecruitgivesup Coping inanewenvironment then leavethemandtheiremployeronown. accompanyanindividualtothepointatwhichtheyarerecruited,and ment services Traditionalcult notonlytoobtainajob,butalsoretainitinthelongerterm. employ- Many peoplefacingmarginalisationordiscriminationinthejobmarketfinditdiffi- problems inthefirstmonthsofwork. training andrecruitmentprovidejobcoachingtohelpovercome schooling,theorganisationssupport with womenlittleornoformal ‘jobcoaching’.Workingapproach toemploymentsupport: primarily In Belgium,anetworkoforganisationshasbeentestingnew sustainable jobs Coaching tosupport European SocialFundSuccessStories Û Total Funding Û ESF Funding Belgium Country Women’s participation ESF PriorityArea 2003 April 2001–December Project duration Jobcoaching Project name www.florainfo.be Website [email protected] E-mail +32 22038098 Fax +32 22051750 Telephone Brussels 1030 Rue duProgrès333/8 Address Anne Snick Contact Name FLORA organisation Name ofcoordinating Women Target Group Objective 3 ESF FundingType 619,682 304,561 attitudes towardstechnology Equal-IT-y: Changingwomen’s European SocialFundinaction2000-2006 Employability/Equal opportuni- D-60487 Frankfurt amMain D-60487 Frankfurt Equal-IT-y intheInformation Zentrum fürWeiterbildung Women/Young people May 2002-June2005 Name ofcoordinating +49 69-970723-44 +49 69-970723-20 Elbinger Strasse5 www.equal-it-y.de Barbara Wagner ESF fundingtype ESF priorityarea Û Û [email protected] Project duration 5,093,938.45 2,243,685.41 Contact name Project name Total funding Target group organisation www.zfw.de ESF funding Telephone Germany Address Country Website EQUAL Society E-mail Fax ties Breaking stereotypicalfemalebehaviour she adds. 90%. Butthecurrentrecessionmakesitmoredifficultastherearefewerjobsonoffer,” districts,thisfigurecanbeashigh80%to new skillsintheworkplace.“Incertain Wagner. have goneontousetheir Onaverage,some40%to60%ofparticipants tailor-made courselastinganythingfromfourweekstothreemonths,”saysMs isgivenapersonalprofileand red totheprojectbyLabourOffice.“Everyone Many ofthewomenwhocometocentresareunemployedandhavebeenrefer- technology.”information tobuilduptheirskillsin club, wedeveloppersonaltrainingschemesforparticipants cessful initiativeshasbeenits‘high-street’computerfitnesscentreswhere,likeasports Says Equal-IT-y projectdirectorBarbaraWagner: “Oneofthepartnership’s mostsuc- technology.to womenandschoolgirlsoninformation Region -wheredemandforITskillsisrelativelyhighthatofferadviceandtraining To addresstheimbalance,Equal-IT-y has setupseveralinitiativesintheRhine-Main Training centresinlatestITskills alike. tobusinessandgovernment field isofgrowingconcern timedia sectorsisincreasing,thislackoffemaleinterestandrepresentationintheIT ITandmul- intheservice, at 10%.Giventhatthenumberofemploymentopportunities at23%andthenumberoffemaleITstudents female computerspecialistsinGermany (WomenInformationsgesellschaft Society)putsthenumberof intheInformation groupFraueninder bytheexpert A recentunpublishedsurvey taken part. Germany.ject insouth-western Severalhundredwomenhavealready technologyinapositivelightbyanEQUALpro- careers ininformation some ofthewayswomenandgirlsarebeingencouragedtolookat Theatre role-playandhigh-streetcomputer“fitnesscentres”arejust taking overtherunningof schemeoncetheEQUALfundingstopsin2005.” of ourregionalnetwork.And nowtheLabourOfficehasexpressedaninterestin forexample,hasjustbecomeapartner University ofAppliedSciences inFrankfurt, intheregionarecomingonboard- rishing too.“Moreandmore social partners isflou- Not onlydothewomenseemtobeenjoyingcourses, butthepartnership attitudes.” they shouldbehavewhentalkingabouttechnologywithmen. Itallhelpstochange Wagner. “Itrevealsalotabouthowwomenperceivethemselves,andtheythink a shop’,andwethenreflectdiscussonhowthey wentaboutit,”saysMs roles,like‘buying acomputerin and womenwhoattendareaskedtoactoutcertain Another popularinitiativehasbeentherunningoftheatre workshops onIT. “Thegirls more aboutIT High-street computerfitnesscentresallowwomentolearn 81
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 82 accounts’ to active citizenship and participation inlocalcommunities. accounts’ toactivecitizenship andparticipation Council ofGuipuzkoaplansto launchanewschemeadaptingthemodelof‘learning Thissummer theProvincial andemploymentsupport. the fieldsoflifelonglearning fromthisinitiativewillfeedintofuturepoliciesandprogrammesin The lessonslearnt local educationcentres. over300peoplewereinvolvedindeliveringICTtrainingacross39 Furthermore, wenton tofindajob. Around 65percentofthe3,200womenthattookpart tions. or teleworkingoptions,sothatwomencouldcombinetheir jobwithfamilyobliga- On theotherhand,employerswereencouragedtooffermore flexibleworkinghours attentionwasgiventoensuringthatthetrainingmatched employers'needs. Particular through thewomen’s associationsandEMAKUNDE(theBasqueWomen’s Institute). inthedesignandconceptionstage,represented Unemployed womentookpart approach Participatory offering workplacementsorjobsafterthetraining. totheinitiative.Around450privatecompaniesassistedschemeby cial support Laboral deEuskadi’publicisedthetrainingprogrammeandbankalsogavefinan- The involvementoftheprivatesectorwasalsonew. Localbranchesofthe‘Caja ponsibility insettingandachievingindividualtraininggoals.” for theirpersonaltrainingprogramme.Itgivesthemmuchgreaterownershipandres- appliesforcreditstopay accounts’ –wherebyeachparticipant system of‘learning ject coordinatorintheProvincialCouncilofGuipuzkoa.“Forexample,wesetupa “There areseveralinnovativeaspectstothisinitiative,”saysJosebaAmondarain,pro- accounts Individual learning employment, butalsoonfutureactivelabourmarketpolicies. of Spainpromisestohaveafar-reaching impact,notonlyonwomen’s levelsof throughtheESFOperationalProgrammeinBasqueregion An initiativesupported of work. limit women’sto further accesstojobs,asitisdifficultkeepskillsupdatedwhileout andcommunicationtechnologies(ICTs)increasing relianceoninformation threatens Women havetraditionallybeenlesswellrepresentedinthejobmarketthanmen.The subsequently foundemployment. intheinitiativeand65percenthave 3,200 womenhaveparticipated andworkplacements.Some andjobsearchsupport, ning, information female unemployment,throughacombinationofpersonalisedICTtrai- istacklingthepersistentchallengeof The Basqueregionalgovernment An ICTtrainingcourseforwomeninGuipuzkoa into workintheBasquecountry Getting women European SocialFundSuccessStories Û Total Funding Û ESF Funding Spain Country Women’s participation ESF PriorityArea November 2001-July2003 Project duration labour market Women's inthe participation Project name www.gipuzkoa.net/ikasmina Website [email protected] E-mail +34 943482216 Fax +34 943482216 Telephone 20 004Donostia Plaza deGipuzkoas/n Address Joseba Amondarain Contact Name Gipuzkoa Diputación Foralde organisation Name ofcoordinating Unemployed women Target Group Objective 3 ESF FundingType 3,350,000 1,340,000 of thefuture Women electricians:theface European SocialFundinaction2000-2006 November 2002–April2004 Tampere Vocational Adult Electrical engineeringfor Kurssikeskuksenkatu, 11 Women's participation Name ofcoordinating [email protected] Unemployed women +358 32361390 +358 32361111 Education Centre ESF fundingtype ESF priorityarea 33820 Tampere Project duration Lasse Lehtonen Contact name Project name Total funding Target group organisation Objective 3 ESF funding Û www.tak.fi Telephone Û 245,090 Address Country Website 98,036 Finland women E-mail Fax ment deficitoverthenextfiveyears,”saysMrLehtonen. inFinlandbecausewehavetofindwaysofsolving ouremploy- is extremelyimportant and womenarefindingiteasiertoaccesseducationinelectrical engineering.“This male occupations.Moreelectriciancompaniesarenow willingtoemploywomen toshowthatwomenaresuitableemployeesin typically The projecthasalsoserved munication systemsinbuildings.” conscientiousness. Forexample,womenoftenspecialise intheinstallationofcom- women makegoodelectriciansbecauseoftheirattention todetail,careand Lehtonen, projectcoordinatoratTampere AdultEducationCentre. “Theyfeltthat “We positivefeedbackfromthecompaniesinvolved,”saysLasse hadvery Women well suitedtotheprofession are Eleven arenowemployed.Threewomendroppedoutoverthecourseofproject. In April2004,12womencompletedtheirstudiesandwerequalifiedaselectricians. manager, thecompanyrepresentativesandstudentsthemselves. companies involved.Theirworktasksweredesignatedtogetherwiththeproject aperiodofon-the-jobtraininginonethe studentwasabletoundertake tice. Every andprac- The programme,whichlasted18months,wassplit50:50betweentheory and practice Balancing theory ticipate intheprogramme,ofwhich15wereselected. ployed womenwhowantedtobecomeelectricians.Some60appliedpar- in closecooperationwithelectricalinstallationcompanies.Itwastargetedatunem- The project“Electricalengineeringforwomen”developedanewstudyprogramme fession improveitsimageandattractworkersfrombothsexes. only 1%ofelectriciansarewomen.To thatthepro- meetfutureneeds,itisimportant ithasalwaysbeenconsideredamaleoccupation– physically tough.Furthermore, years. Theprofessionisoftenconsideredtoofferpoorworkingconditionsandbe ofelectriciansinafew If recenttrendscontinue,Finlandislikelytofaceashortage in thesector. energy technology. Ofthe12recentgraduates,11arenowemployed Centre rananationalstudyprogrammeinelectricalengineeringand nance andinstallation.Incooperationwithelectriciancompanies,the women breakintothetraditionallymaledomainofelectricalmainte- The Tampere AdultEducationCentreinsouth-westFinlandishelping placement A studentteststhecommunicationsysteminhertraining 83
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 84 Women expresstheirdifficultiesinbalancingworkwith and fundingoftheprojectinsecondhalf2004. willtakeoverthe running comprisingseveralpresentprojectpartners, A partnership, sonal workinthearea. dren’s crèchesystemthatshouldgive greaterflexibilitytopeopleseekingshiftorsea- in regionalbusiness;oncefinished,itwillbeusedasabasis forlaunchinganewchil- the moment,projectiscompilingastudyonworkhours versus‘home-lifehours’ oftheworkisgettingemployersonboard,” says Mr.“The hardestpart Bruhat.At Improving conditionsintheworkplace Bruhat. lity. Intheend,suchchangeswillonlymakeaworkforcemoreproductive,”says Mr. this, andhowtodevelopnewpracticesinthecompaniesthatfacilitategenderequa- family withwork,waysofdevelopingappropriatepaymentschemestoencourage nies andrunseminarstomakeemployersthinkabouttheproblemsofbalancinga ment oftheregiontopromotegenderequalitygenerally. “We’ve contactedcompa- involvedintheeconomicdevelop- The projecthasalsosetaboutmobilisingpartners can bebalancedbetter, oftenthroughabetterdivisionofdomestictasksathome.” and difficulties,forustoshowthemwaysinwhichprofessionaldomesticlife toallowwomenexpresstheirconcerns – nings andphotoexhibitions,forexample same time,itcanbestressful.That’s whywe’vebeenrunningactivities–videoscree- tofindworkandlookafterafamilyatthe Christian Bruhat.“Whenapersonistrying “61% oftheregion’s 12%unemployedarewomen,”saysprojectcoordinator Balancing workandhomelife been thehardesthit. Although alljobseekersintheregionarefindingithardertofindwork,womenhave anti-social workinghours,andarethereforefindingitdifficulttoattractemployees. years toboosttheeconomy, oftenhave suchascallcentresandhome-helpservices, that hasresultedinincreasingjobinsecurity. industriescreatedinrecent Theservice ries andemploymentstability. Butinrecentyearstheareahassufferedarecession Inthepast,workershaveenjoyedrelativelyhighsala- of tradeunionparticipation. mining areawitharichhistory inthesouth-westofFrance,isaformer Carmausin, from theawareness-raisingactivitiesorganisedbygroup. more flexibleworkingpractices.Sofar, 300peoplehavebenefited work commitments,andtoencouragelocalcompaniesintroduce employees andjobseekerswithfamiliesreconciletheirprivatelives inFranceisworkingonwaystohelpfemale A socialpartnership private life places Creating moreflexibleandequalwork- European SocialFundSuccessStories Total funding Û ESF funding France Country Women's participation ESF priorityarea 2001-2004 Project duration Tarn region Development intheNorddu andLocal Equal Opportunities Project name [email protected] E-mail + 33563368701 Telephone 81400 Carmaux 2 rueduMoulin, Address Christian Bruhat Contact name Tarn Association duSegala organisation Name ofcoordinating Unemployed women Target group EQUAL ESF fundingtype Û 404,200 808,405
schools Promoting genderequalityinGreek European SocialFundinaction2000-2006 and intervention strategiesto and intervention July 2002-December2006 Teachers’ awarenessraising Research CentreforGender promote genderequalityin Valtetsiou str. GR-10681 Women’s participation Name ofcoordinating Ch. Trikoupi str, 51& +30 2103898079 +30 2103898000 Mary Katsamagou Mary [email protected] ESF fundingtype ESF priorityarea Project duration Û Û Contact name www.kethi.gr Project name Total funding 25,000,000 18,750,000 Target group organisation Objective 3 ESF funding Telephone education Address Country Equality Website Women Greece Athens E-mail Fax support theprojectactivitiesandencourageteacherstouseICTs.support andcooperationsystemthatwill being produced,inadditiontoadistancelearning Educational materialsthathelpteacherstoapproachthetopic ofgenderequalityare ving over3,500schools. Over thecourseofproject,morethan700suchcollaborations willbesetupinvol- vative teachingtopicsandstyles,oractivitiesoutsidetheofficial teachingprogramme. programme”.Thismayinvolve inno- and implementtheirownsocalled“intervention Trained teachersfromgroupsoffiveor moreschoolsthencometogethertodesign Practical intervention 2006. school programme.Theprojectaimstotrainsome7,500teachersbytheendof der inequalitiesintheeducationsystem,andtohelpthemintroducetopicinto inaspecifictrainingdesignedtoraisetheirawarenessofgen- ges haveparticipated So far, schoolsandvocationaltrainingcolle- some2,000teachersfromsecondary on thestudents’familiesandmembersoflocalcommunity.” Centre forGenderEquality(KETHI).“We expectthiswillalsohavea knock-oneffect reotypes,” saysKonstantinaPetridou,coordinatoroftheprojectinResearch tures andsoon,todeveloptheircapacitythinkcriticallychallengetheste- socialstruc- through themedia,schoolbooks,traditionalpaternalistic “We wanttoraisestudents’consciousnessofhowgenderidentitiesarereinforced Recognising andchallenginginequality training colleges–asameansofsensitisingwidersocietytogenderissues. society. schoolsandvocational Ittargetstheeducationsystem–notablysecondary attitudesthatperpetuateinequalitiesinGreek gender stereotypesanddiscriminatory aimstochallenge A four-yearbytheESFandnationalgovernment, project,supported ofgendersegregationremain. for menin2001–and,education,strongpatterns of womenaged15to64isstillfarlowerthanthatmen-43%compared72% Theemploymentrate tion isanongoingpoliticalobjectiveoftheGreekGovernment. Giving menandwomenanequalchancetosucceedinthejobmarketeduca- and vocationalcolleges. schools cation system.Theprogrammeinvolvessome3,500secondary attitudes thatstillpersistinthecountry’s labourmarket andedu- natory their studentstochallengegenderstereotypes,inequalitiesanddiscrimi- Teachers fromacrossGreecearebeingtrainedonhowtoencourage learns moreaboutgenderissues learns Equality intheclassroom:aschoolonDonousaisland 85
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 86 mises andcometogetherfornetworkingtrainingin a centrallocation. training andactionsforparents.Fromtimetothegroupsvisiteachother’s pre- chase oftoysandequipment,employingnewstaff,increasingopeninghours,staff wide rangeofimprovements,includingupdatingandupgradingpremises,thepur- widely available. willbepublishedinearly2005and willbemade tion. Afinalevaluationreport oftheevalua- isalsopart model toothersmallcommunity-basedchildcareservices playgroups.Examiningthepotentialofapplying asimilar ded bytheparticipating provi- onthequality ofservice impact ofincreased,targetedfundingandsupport An extensive,ongoingevaluationoftheprojectisbeing carried outtomeasurethe A modelforcommunityplaygroups Each groupreceivesfinancialassistanceof reflection onwhatworksanddoesn’t work.” Howard Foundation.“We alsoemphasisetraining,planning, monitoring and enhance thephysicalenvironment,”explainsNoelleSpringofKatharine and adults;strengthenparentalinvolvement;developlinksnetworks; “The keyaimsaretocontributecommunitylifethroughinteractionofchildren improve thequalityoftheirservices. groups. Aprojectcoordinatorworkswitheachgroupindividuallytohelpthem andextrafundingtofiveselectedchildcare Initiative, aimedatprovidingsupport Health Boardtotacklethisproblem.TheyjointlysetupaCommunityPlaygroup working inthefieldofcommunityprojects,workedtogetherwithSouthEastern The KatharineHowardFoundation,anindependentgrant-makingorganisation Targeted fundingtoimprovequality andafocusondevelopingdaycarefacilities. strategic support regardless ofmeans.However, thesegroupshaverecentlysufferedfromalackof groups areoftenbasedindisadvantagedareasandopentoallyoungchildren, throughplayforpre-schoolchildren.The non-profit basis,providinglearning ture. Theyarebasedinlocalcommunitiesandrunbyparentsvolunteersona oftheIrishchildcareinfrastruc- part important Community playgroupsareavery services. group hasworkedoutanindividualplantodevelopandimprovetheir networks.Undertheproject,each through stafftrainingandsupport the beneficiariesofaprogrammetoenhancechildcareprovision Five community-basedplaygroupsinthesoutheastofIrelandhavebeen St. Oliver’s Oneofthe Playgroup,Co.Tipperary: participating groups participating in thecommunity Quality childcare European SocialFundSuccessStories Û 45,000 overthreeyears,spentona E Total funding E ESF funding Ireland Country Women’s participation ESF priorityarea 2001-2004 Project duration Initiative Community Playgroup Project name tion.ie www.katharinehowardfounda- Website [email protected] E-mail +353 (0)14531862 Fax +353 (0)14531861 Telephone 8 10 GrattanCrescent,Dublin Irish SocialFinanceCentre Address Noelle Spring Contact name Katharine HowardFoundation organisation Name ofcoordinating Community Playgroups Target group Objective 1 ESF fundingtype 88,882 44,441 unemployed women Professional trainingfor European SocialFundinaction2000-2006 NAXI -Centreforprofessional NAXI -FemmesenDétresse integration andtrainingof January 2000-December January 16, ruedeReims,L-2417 Women’s participation Name ofcoordinating Unemployed women ESF fundingtype ESF priorityarea +352-407151-1 Project duration [email protected] +352-408769 Contact name E E Project name Total funding Gaby Heintz Target group organisation Luxembourg Objective 3 ESF funding www.fed.lu 2,340,569 1,053,256 Telephone Address Country Website women E-mail 2004 asbl Fax the most important factorinfindingandkeepingajob.” the mostimportant ment andmotivationinallourcourses,becausewe’vefound thatself-imageisoften than theory,” saysMs.Heintz.“We’ve alsointegrated traininginpersonaldevelop- “Our workshopsinwashing,ironingandsewingfocusonpracticalexperiencerather hadleftschoolattheminimumage. ofparticipants grant origin.Some25% a trainingcourse,roughlyhalfofthemfromLuxemburgandtheremainderimmi- The programmehasbeenrunningsince2000.In2003,some89womencompleted whocanbarelyreadorwrite.” other participants qualifications aren’t recognisedhereinLuxembourgsotheycometous.Butwehave rent educationlevels.Forexample,someimmigrantsarehighlyeducatedbuttheir diffe- Gaby Heintz,projectmanagerinNAXI.“Itmeanswehavetodealwithvery inourcourses,”says “Any womanwhoisregisteredunemployedcanparticipate ing, ironingandsewing. education,specialistworkshopsareofferedinwash- women withlittleornoformal andIT;care, cateringservices aswellcoursesingenericprofessionalskills.For ning coursesinanumberofspecialisedareas:carefortheelderlyordisabled,child- NAXI ishelpingwomentaketheirfirststepstoaccessthejobmarket.Theyoffertrai- Upgrading professionalskills realisation, moreandwomenarelookingtogetbackintoprofessionallife. single womenandmothersissteadilyincreasing–orsimplyadesireforself- Nonetheless, therearesignsofchange.Drivenbyeconomicreality–thenumber women asthe‘homemakers’stillholdsstronginmuchofLuxembourgsociety. still seemout-of-reach.Thetraditionalfamilymodelofmenasthe‘providers’and For manywomeninLuxembourg,financialindependenceandaprofessionalcareer their professionalcareer. tothelabourmarketforwomenwantingdevelop first pointofentry multi-annual programmeofprofessionaltraining.Thecoursesoffera NAXI, anationalinstitutionforwomeninLuxembourg,hasdeveloped 2004 with government support.” 2004 withgovernment Heintz. “We hopetheyachievenationalrecognitionsothatcancontinuebeyond “The ESFprojecthasproventheeffectivenessofourtraining courses,”saysMs. entered anothertrainingcourse.Theremainderareactively seekingwork. have havegoneontofindwork,while25% in2003,40% Of the89participants Stepping-stone tothefuture Specialist workshopsareofferedinsewing 87
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market
88 © Carl Cordonnier/Dailylife Creating theconditionstohelpemployeescombinework have been selected among well-known people from government andbusinesses. have beenselectedamongwell-known peoplefromgovernment will beproducedlaterin2004.Inaddition,anumberof‘ambassadors forthecause’ Business conferenceshavebeenorganisedtopromotebest practiceandaCD-Rom life balanceandthedangersofwork-relatedstressisanother keyareaoftheproject. Getting themessageacrossaboutmeasuresthatcanbetaken toimprovethework- Ambassadors forthecause tify andimplementsolutionstoexistingtensionsinwork-life balanceamongstaff. bottlenecks. In2004,theprojectwillworkwithemployees andemployerstoiden- provideeachorganisationwithadetailedanalysisofgoodpractice and The surveys Seelen. “It’s clearthatthereisstillalotofworktodo.” sick?’ ‘IhavenotimetomyselfandI’mgettingmorestressed,’”saysMs ‘I can’t findasolutionfortheschoolholidays’,‘HowdoImanagewhenmychildis difficultiesincombiningfamilyandworklife,suchas: “Several respondentsreported members. employment rights-forexample,howmuchtimetheycouldtakeofftocarefamily Nonetheless, theresultsrevealedareallackofawarenessamongstaffabouttheir environmentwithintheworkplace. employees werepositiveaboutthesupportive case toidentifythemainproblemareas.Inbothsocialandwelfareorganisations, ineach usedanemployeesurvey welfare andbusinesssectors.Theprojectpartners So fartheprojecthasfocusedonpilotstudiesofthreeorganisationsinsocialcare, Employee reflections reduced andemployerscanreducepersonnelturnover. vate life.Bydoingso,morewomenarelikelytotakeupjobs,absenteeismwillbe behaviour orworkingstructurestoencourageabetterbalancebetweenworkandpri- The aimofthisprojectisthereforetohelpemployersandemployeeschangetheir singly askedtoadoptpreventativemeasuresprotectthehealthoftheiremployees.” Secondly, theincidenceofwork-relatedstressisescalating,andmanagersareincrea- ting inthelabourmarketbecauseofdifficultiescombiningworkandfamilylife. ofwomennotparticipa- kers intheNetherlands.Butwealsohavealargeproportion dinator ofthisEQUALproject.“Firstly, ofcarewor- wewereexperiencingashortage “Two upthisproject,”explainsSimoneSeelen,coor- issuesledtoourdecisionstart with employersandemployeesinthecarewelfaresectors. Netherlands, anEQUALprojectistacklingtheissuebyworkingdirectly biggest challengesamongtoday’s working population.Inthe Finding therightbalancebetweenworkandprivatelifeisoneof and familylife Informed employees Informed Responsible employers: European SocialFundSuccessStories Total Funding Û ESF Funding The Netherlands Country Women’s participation ESF PriorityArea extension toApril2005) 2004 (possible6month 2002-November February Project duration Balance Project name www.evenwicht.info Website [email protected] E-mail +31 (0)464208085 Fax +31 (0)464208005 Telephone 6135 KWSittard Mercator 1 Address Simone Seelen Contact Name Symbiose organisation Name ofcoordinating Employers andEmployees Target Group EQUAL ESF FundingType Û 232,750 465,500
commitments Combining workwithfamily European SocialFundinaction2000-2006 Promotora doDesenvolvimento Esquerda -Boidobra,P-6200- November 2001–December [email protected] reconciliation ofworkand ConVidas –Promotingthe Alimpada, Lote24-Loja Beira Serra-Associacao Urbanisacao Quintada Women’s participation Name ofcoordinating +351 275314156 +351 275322079 Graça MariaRojão ESF fundingtype ESF priorityarea Project duration Rural Integrado Contact name Project name Total funding 297 Covilhã Target group organisation ESF funding Û Û Telephone family life 639,557 479,668 Portugal Address Country Women EQUAL E-mail 2004 Fax mitments.” eachotherinmanagingfamilyandworkcom- by mobilisingthecommunityto support socialissue,”saysMsRojão.“Butwe’vealsodelivered concretebenefits important “Our biggestimpacthasbeenonincreasingthevisibility anddebateaboutthis sensitise childrentothemoreequitablesharingofhomeand familyresponsibilities. localschoolshavebeengiventwopedagogicalgamesdesignedtohelp Furthermore, aboutgoodpracticeandlegislationinthisarena. disseminate information will continuetoawardanannualprizeforthebestcompany inreconciliation,andto The EnterpriseAssociationhashelpedtotargetcompanies. Aftertheprojectendsthey sustainability.ensure itslong-term elderly, 21%childrenand18%disabled.Itiscoordinatedentirelybylocalactorsto toover500people,61%ofthem 89 volunteersandhasalreadyprovidedsupport whichnowhassome networkforfamilysupport One ofitskeyinitiativesisavoluntary Mobilising localvolunteers of menandwomeninthehomecommunity. awareness amongemployees,andchangingattitudeswithinsocietyabouttheroles raising tofamilies,improvingtheflexibilityofexistingservices, practical support The project,ConVidas, hascarriedoutawiderangeofactivitiesaimedatoffering seem tobequiteinsensitivethedifficultiesofreconcilingfamilyandworkinglife.” tor ofBeiraSerra,theassociationcoordinatingEQUALproject.“Companiesalso waiting listsforresidentialcaretheelderly,” saysGraçaMariaRojão,coordina- noplannedactivitiesforchildrenduringtheholidays,andlong under threes,virtually “Our needsanalysisshowedthatthereisareallackofaccessiblechildcareforthe ofdemand fallshort Services relatively lowwages. schedules andearning structurestomeettheneedsofemployeesondifferentworking flexible familysupport make upalmosthalfofthelabourforce.Asaresult,thereisstrongdemandfor lation areemployedinindustry, includingtextiles,metalworksandcarpentry. Women Covilhã stillmaintainsitsstrongindustrialtradition.Around50%oftheactivepopu- toworkingparentsandcarers. also providingmuchneededsupport EQUAL project,ConVidas, isbeginningtochangetheseattitudes,while householdtasksthanmen.The care forfamilymembersandperform in thehomeislessequallybalanced,withwomenstillmorelikelyto women makeup41%ofthelabourmarket.Butdivision – In theCovilhãmunicipality–anindustrialregionincentralPortugal Children try outthepedagogicalgamesinalocalschool Children try 89
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market
Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market 90 A book on stereotypes is part ofatoolkitbeingprepared A bookonstereotypesispart recruit enoughskilledemployees,” saysMsKeller. get womenitwillmissouton ahugepotentialresource,andsimplywon’t beableto isrealisingthatifitdoesn’t tar- ded bytheCEOandothertop executives.“Industry and aprojectpartner. Theyorganised a largeconferenceongenderequality, atten- One suchinitiativewastakenbySandvikAB,amultinational engineeringcompany asaresult.” initiatives havestarted Ms Keller. “Theyarealltalking abouttheissueatworkandhome,manyother “We havesome100people involvedinourprojectfromallacrossthecounty,” says The multipliereffect making afilmongenderstereotypes. such asdoctors,teachersandhealthcareprofessionals. Another workinggroupis Special focusgroupsarealsodevelopingtrainingtargetedatdifferentprofessions, nal reflectiontohelpthemunderstandhowtheyadopttraditionalstereotypes. throughaprocessofinter- behindthestatistics–andthentakesparticipants the history byprovidingthefacts– trainingprogramme.Itstarts inanintroductory participated Several toolsarebeingdevelopedtoreachthisgoal.Some250peoplehavealready changesinbehaviour and attitudes.” term amovement,”saysMsKeller.want tostart “Thisprojectisjustthebeginningoflong- politicians, teachers,employmentadvisers,executivesandrecruitmentagencies.“We them takeaction.Keyactorsarethosethathaveawidesphereofinfluencesuchas The projectaimstopersuadekeyactorsthatthissituationneedschangeandhelp A catalystforchange public sector, bycontrast,employsmainlywomen.” Men faroutnumberwomenintheseindustriesandtheprivatesectorgeneral.The werethemainemployersinregion. andforestry “Historically thesteelindustry Birgitta Keller, projectcoordinatorintheGävleborgcountyadministration. “We rank20thamongSweden’s ofgenderequality,” 21countiesinterms says Gävleborg. trueforthecountyof gender segregationinthelabourmarket.Thisisparticularly gender-neutral therearecontinuinginequalitiesand societies.Butbeneaththesurface Among theEUMemberStates,Swedenisperhapsknownashavingoneofmost grammes andothertoolstoraiseawarenesschangebehaviour. the privatesectorandacademia,projectisdevelopingtrainingpro- fromallthelocalmunicipalities,countycouncil, Involving partners the rolesofwomenandmeninlabourmarketsociety. The countyofGävleborginSwedenischallengingage-oldbeliefsabout by theEQUALtransnationalpartnership Toolkits forgenderequality European SocialFundSuccessStories ( SEK 20,330,000 Total funding ( SEK 9,000,000 ESF funding Sweden Country Women’s participation ESF priorityarea June 2002-2005 Project duration forEquality Partnership Project name www.equalx.se Website [email protected] E-mail +46 26177331 Fax +46 26651130 Telephone S-80170 Gävle Address Birgitta Keller Contact name Länsstyrelsen Gävleborg organisation Name ofcoordinating Decision makers Target group EQUAL ESF fundingtype Û Û 974,828) 2,202,353) in Scotland A launchpadforemployment European SocialFundinaction2000-2006 [email protected] +44 (0)1315544645 +44 (0)1315545656 July 2000–June2003 Women’s participation Name ofcoordinating Edinburgh EH66BZ Edinburgh women’s ESF FundingType 121 GilesStreet, ESF PriorityArea www.ewtc.co.uk United Kingdom Project duration Nisus Scotland training course Contact Name Fiona Keddie Total Funding Target Group Project name organisation ( ( ESF Funding Objective 3 Û Û £607,821 £210,000 875,262) 301,812) Telephone Address Country Website Women E-mail Fax implement theskillslearnt. to week workplacementcompletesthecourse,providing a practicalopportunity course, aswelltrainingincommunicationskillsandpersonal effectiveness.A10- British ComputerSocietyintheUK.Careersguidanceis providedthroughoutthe Driving License–aEurope-widequalificationinITliteracy administeredthroughthe recognised bytheScottishQualificationAuthorityand theEuropeanComputer The courseoffersdifferenttrainingmodulesleadingtoup14qualifications we’ve alsointroducedqualificationsinhardwareandmultimedia.” but weswitchedjusttocomputingreflectdemandandemploymenttrends.Recently dinator ofthewomen’s withelectronicsandcomputing course.“Initiallywestarted “The coursehasevolvedconsiderablyovertheyears,”explainsFionaKeddie,coor- ded forchildcareandtravelexpensestomaximiseitsaccessibility. towork. Thecourseisfreeofchargeandassistanceprovi- older womenreturning be unemployedorincasuallowpaidwork.Manystudentsaresingleparents, ces. CandidatesmustliveinEdinburgh,havelow, nooroutdatedqualifications,and The courseisinhighdemand:around100womenapplyeachyearforjust30pla- Beneficiaries arecarefullytargeted Edinburgh’s Telford College. project throughtheEuropeanSocialFundandCityofEdinburghCouncil forthis to workandbuildingself-confidencehasensuredcontinuedfinancialsupport EWTC hasbeenrunningsince1988.Itsproventrackrecordingettingwomenback goals. women thetechnicalandprofessionalskillsself-confidencetofulfiltheirpersonal Edinburgh women’s trainingcourse(EWTC)hasdevelopedaprogrammethatgives for immigrantwomenespecially, arenotrecognisedbytheScottishjobmarket.The challengeformanywomen.Oftenqualificationsareoutdatedor,an insurmountable toworkafterabreak,orcombiningwithchildcare,canseembe Returning opens doorstoabetterfuture. cation. Forwomenwithno,few, orunrecognisedqualifications,it course findemployment,becomeself-employedorgointohigheredu- Some 75percentofgraduatesfromtheEdinburghwomen’s training one dayaweekasanITtrainer onthisyear’s Women’s Course. problems. Lizisnowworking towardsanITTraining qualification and volunteering tion ofthenumberqualifications sheachievedwhilecopingwithsignificanthealth 2003 course,wasawarded ‘Learndirect’s PersonalAchieveroftheYear’ inrecogni- ding tomanypersonalsuccessstories.Forexample,Liz, agraduateofthe2002- inthecoursesinceitbegan17 yearsago,lea- Almost 500womenhaveparticipated High Achievers The EWTCgiveswomenskillsandself-confidence 91
© Carl Cordonnier/Dailylife Women’s participation Adaptability Lifelong learning Social inclusion Active labour Market European Commission
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