TeamViewer vs. Splashtop Remote Support

Be Right There, Right Now. Success doesn’t depend on location but on how well you are connected!

24/7 Access and Support Simple and Versatile

Every day, millions of people use TeamViewer to Due to increases in the global workforce, more securely connect to billions of devices, machines, companies are faced with the challenge of boosting and apps in order to get the jobs done and provide their efficiency, especially within fast-changing efficient customer support. Wherever you are, markets and increaslingly competitive environments. TeamViewer enables you to work remotely without Whether it’s an international IT support team keeping any limitation by faciliating easy and secure 24/7 your business running, or a globally dispersed sales remote access to your and devices. With team collaborating to close deals, TeamViewer keeps TeamViewer, you connect from a cross-section of you flexible and helps to achieve your business goals. devices as if you were sitting in front of it. Gone are infrastructural costs and configuration expenses. Simply concentrate on your work; TeamViewer does the rest.

Find out why startups, SMBs, and Anywhere, Instantly large businesses are choosing Focus on your work, not getting it to work. TeamViewer. TeamViewer enables companies to stay flexible Build an enterprise-class Global and enjoy the benefits of unlimited geographical Workspace, save money, and reach they need for their businesses and employees to succeed from anywhere. Secure, instant, and attain greater business reach. scalable access at low cost - that’s TeamViewer.

©2016 TeamViewer - All information is supplied without guarantee. Smarter. Better. Faster. Stronger. What we do better and what differentiates us.

TeamViewer Splashtop Remote Support Easy and efficient support Save time and roll out TeamViewer with one single click Remote support & access to thousands of your devices. TeamViewer enables you Service case chat (before initialising a to set individual policies and deploy them silently for all, customer support session)  or only for a few, of your devices. This makes TeamViewer easy. Service case notifications   TeamViewer provides an overview of all incoming and Notes (leave notes for the customer after   outgoing sessions to form the foundation for easy billing unattended session) and invoicing. Send files via right click (send to)   Offer your customers the possibility to contact you before initiating a support session. If necessary, start Support session recording   a remote support session directly from within a chat. Leave a personal note for your customers to create full File transfer   transparency and security after an unattended session as 4K support (resolution)   well. TeamViewer makes all of this possible! Remote support administration Assign policies via web API   Experience the future The number of 4K displays in use is increasing and they Silent host rollout   will soon be standard. TeamViewer supports 4K and enables you to provide excellent support by thinking Remote device dashboard   big and removing potential barriers before they occur. Device connection reporting 1 (in- and outbound)   Remote maintenance of unattended Best-in-class security computers / servers   Security is our main focus and has been part of Multi-platform support TeamViewer’s DNA since its founding in 2005. High security should be a standard prerequisite for remote Windows, Mac, Chrome OS, ,  2 support and should not be offered as an extra purchase to headless Linux, your current license. This is why every TeamViewer license Mobile device support, provided to from to from is equipped with 256-bit AES end-to-end encryption, trusted devices, 2-factor authentication, and white- and iOS3 4    blacklisting as well as additional layers of session security Android     such as locking and blacking out remote screens. To always guarantee best-in-class security and stay ahead Windows 10 mobile     of security roadblocks, we are constantly optimizing and augmenting our security features.     BlackBerry     Mobile-to-mobile support Supporting a Global Workspace Are you part of a large enterprise with numerous 3, iOS Android, Windows 10 Mobile, Win-   locations, customers, and partners? If so, you likely have dows Phone, Blackberry a global focus and the language requirements to match. Security TeamViewer supports over 30 languages and offers unlimited endpoints to cover your business, customer Encryption 256-bit-AES 256-bit-AES base, and work environment. 2-factor authentication  

Whitelisting / blacklisting   Mobile device support Blackout remote screen during session   Be it iOS, Android, BlackBerry, Windows Phone, or Windows 10 Mobile: TeamViewer provides Lock screen after session   comprehensive mobile device support, as well as Support & service mobile-to-mobile support, to simplify your work.

Supported languages 30+ 5 Unlimited endpoints  6 Unified IT environment From Avira to Zendesk, we listen to the demands and Integrations needs of our customers. This is why we offer a broad integration portfolio so you have everything you need. API / SDK  

ServiceNow, Salesforce, Autotask, Naverisk, LANDesk, Outlook, Zendesk, Avira, Greater Intell, MobileIron, intregrations JIRA,Spiceworks, Good, airwatch, Spiceworks Intune, Mobile Iron

1) Only session reports. 2) No support of headless Linux, Linux, and Raspberry Pi. 3) iOS: Dashboard-view ony. 4) Screensharing enabled with the TeamViewer SDK. 5) Depends on OS. 6) Unlimited endpoints cause addi- tional costs.

©2016 TeamViewer - All information is supplied without guarantee.