Online Hate Speech Regulation in the European Union and Germany
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Online hate speech regulation in the European Union and Germany Candidate number: 7024 Submission deadline: December 1 st , 2018 Number of words: 17743 List of abbreviations AI Artificial Intelligence BL Basic Law for the Federal Republic of Germany BVerfG Bundesverfassungsgericht, i.e. German Constitutional Court CoC Code of Conduct on Countering Illegal Hate speech online COM European Commission CSO Civil Society Organizations ECHR European Court of Human Rights EU European Union EU Charter Charter of Fundamental Rights of the European Union NEA Network Enforcement Act TMG Telemediengesetz I Table of content 1 INTRODUCTION ............................................................................................................................................. 1 1.1 WHAT IS ILLEGAL HATE SPEECH AND HOW IS IT RELATED TO FUNDAMENTAL RIGHTS ..................................................... 1 1.2 SCOPE ......................................................................................................................................................... 5 1.3 METHODOLOGY ............................................................................................................................................. 6 2 TACKLING ONLINE HATE SPEECH – THE FRAMEWORK IN THE EU ............................................................ 9 2.1 The E-Commerce Directive ................................................................................................................... 9 2.2 The Framework Decision .................................................................................................................... 11 2.3 The Terrorism Directive ...................................................................................................................... 14 2.4 SOFT LAW REGULATION , IN PARTICULAR THE CODE OF CONDUCT ........................................................................... 15 2.4.1 Code of Conduct on Countering Illegal Hate Speech Online .......................................................... 17 2.4.2 Establishment of a notification, review and take-down process ................................................... 18 2.4.3 Safeguarding a functioning review process by employing special trained teams ......................... 19 2.4.4 Removal Period ............................................................................................................................. 19 2.4.5 Education of social network users ................................................................................................. 20 2.4.6 Entering into partnership with civil society organizations ............................................................ 20 2.4.7 Evaluation of the Code of Conduct ................................................................................................ 21 3 GERMAN ACT TO IMPROVE ENFORCEMENT OF THE LAW IN SOCIAL NETWORKS (NETWORK ENFORCEMENT ACT) ...................................................................................................................................... 25 3.1 BACKGROUND AND SCOPE OF THE NEA ........................................................................................................... 25 3.2 THE FRAMEWORK IN DETAIL ........................................................................................................................... 26 3.2.1 What is classified as unlawful content under the NEA .................................................................. 27 3.2.2 Blocking and removal of unlawful content .................................................................................... 29 3.2.3 Reporting Obligation ..................................................................................................................... 34 3.2.4 Independent supervisory institution and right to claim restoral of wrongful deleted content ..... 35 3.2.5 Possible interference with the freedom of expression, Art. 5(1) BL ............................................... 36 3.2.5.1 Scope of protection ................................................................................................................... 37 3.2.5.2 Constitutional Justification of the infringement ....................................................................... 37 3.2.6 Possible interference with the principle of equality, Art.3(1) BL ................................................... 39 3.2.7 Valuable final clauses .................................................................................................................... 39 3.3 COMPATIBILITY WITH EUROPEAN LAW , IN PARTICULAR WITH THE E-COMMERCE DIRECTIVE ....................................... 40 3.4 CONCLUDING REMARKS ON THE NEA .............................................................................................................. 42 4 CONCLUSION ......................................................................................................................................... 44 BIBLIOGRAPHY ..................................................................................................................................................... 45 II 1 Introduction Social networks like Facebook, Twitter and YouTube are steadily growing 1. As a result, the ever increasing number of users also increased the amount of user generated illegal content. This work is geared towards one critical aspect of online content: online hate speech. I focus on this because of its significant effect on society 2, the online debating culture and the democratic discourse on online platforms 3. It is also internationally perceived as a problem4. Even though social network providers became powerful representatives of the web 5, there is little regulation with regard to hate speech on social media platforms. As the work will show in next section, non-existent hate speech regulation can entail severe consequences. At the same time, regulation of illegal hate speech is a difficult topic, since regulating any form of speech generally puts the fundamental right of freedom of expression at stake. Initiatives to regulate hate speech (on social networks) are often controversial, since they aim for a difficult balance 6. On one hand illegal content should be prevented; however, on the over, this should not avert legal or even socially valuable communication 7. 1.1 What is illegal hate speech and how is it related to fundamental rights The term hate speech is often freely used without first explicitly defining it. This sometimes conveys the impression that the term is used as a political concept rather than as a precise scientific term. 8. That being said, accusing someone of using hate speech is a strong statement since often it is assumed the offender is being politically incorrect. However, not everything that is so-called hate speech is actually an offense or illegal. Assimakopoulos et al. provide a way to classify hate speech into either soft or hard hate speech 9. Using their approach, hard hate speech is a form of speech prosecutable and prohibited by law; whereas soft hate speech is a form of speech that is lawful, but nonetheless comprises alarming characteristics of intolerance and discrimination. 1 Statista, “number of social network users”, accessed October 23, 2018, https://www.statista.com/statistics/278414/number-of-worldwide-social-network-users/ . 2 Compare: European Commission (COM) “C(2018)1177 final”, 1; Guiora&Park, “Hate speech”,958; Haraszti, “Complaints of a watchdog” xiii ; German Federal Government, “BT-Drucksache 18/12727, Regierungsentwurf NetzDG”, 1. 3 COM, “Code of Conduct”, 1. 4 Chulitskaya in: “Online Hate Speech in the European Union”, 66; COM, “C(2018) 1177final“, 1. 5 Sartor, “Providers Liability”, 6; Corey, “Intermediary Liability“, 294. 6 Sartor, „Providers Liability“, 13. 7 Idib. 8 Koreng, „Hate speech im Internet“, 151; Assimakopoulos, “Online Hate speech”, 12. 9 Assimakopouls, “Online Hate speech”, 4. 1 Regulation of illegal hate speech online is crucial and not just a scientific debate. For example, on August 25, 2017 in Myanmar’s Rakhine State violence broke out against the Muslim minority of the Rohingya. Since then, more than 723.000 Rohingya have fled, mainly to Bangladesh 10 , from serious human rights violations 11 . The committed crimes are so severe that the UN aims to classify these as genocide, as “the manner in which they were perpetrated, are similar in nature, gravity and scope to those that have allowed genocidal intent to be established in other contexts” 12 . The hatred that fueled the violence against the Muslim minority was mainly spread through the social media platform Facebook, which for many in Myanmar is the Internet itself 13 . Now that the UN and journalists worldwide have criticized Facebook’s poor reaction to hate speech and hateful incitement of the public on its platform 14 , Facebook has admitted that their platform was used to support the violence and bloodshed 15 . “[W]e weren’t doing enough to help prevent our platform from being used to foment division and incite offline violence. We agree that we can and should do more" 16 , Alex Warofka, Facebook’s Product Policy Manager wrote. This example shows two things. First, it shows how powerful social networks have become and how politics can no longer ignore ongoing processes on social networks. Second, it shows that there is a need for the regulation of illegal hate speech. Refraining from regulating illegal hate speech means an infringement of human rights like human dignity or the right to the