DOCSLIB.ORG

Investigating the Transformative Capacity of Urban Experimentation

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Investigating the Transformative Capacity of Urban Experimentation DEGREE PROJECT IN THE BUILT ENVIRONMENT, SECOND CYCLE, 30 CREDITS STOCKHOLM, SWEDEN 2020 Investigating the Transformative Capacity of Urban Experimentation The case of Urban Living Labs: Insights from the Swedish Context SPILIOS ILIOPOULOS KTH ROYAL INSTITUTE OF TECHNOLOGY SCHOOL OF ARCHITECTURE AND THE BUILT ENVIRONMENT www.kth.se Investigating the Transformative Capacity of Urban Experimentation. The case of Urban Living Labs: Insights from the Swedish Context Spilios Iliopoulos AG212XVT201 Degree Project in Urban and Regional Planning, Second Cycle KTH Royal Institute of Technology Supervisor: Maria Håkansson Examiner: Tigran Haas Stockholm, May 2020 Spilios Iliopoulos Investigating the Transformative Capacity of Urban Experimentation: The case of Urban Living Labs. Insights from the Swedish Context Acknowledgements The present study would not have reached its final outcome without the contribution of certain individuals. First I would like to thank my supervisor at KTH, Maria Håkansson for her aid and support throughout the process of the project. During our regular meetings her fruitful comments and remarks influenced my work on a great degree. I would to also like to thank Lucas Smas, Kes Mccormick, Andrew Karvonen, Jonas Bylund and Anja Karlsson for taking part in the interviews organized as part of the methodological process as well as all the people who assisted me in forwarding the survey that was conducted. Finally I would like to place special thanks to Michaela for bearing with me and supporting me throughout this difficult period that we all went through. We will emerge stronger. [2] Spilios Iliopoulos Investigating the Transformative Capacity of Urban Experimentation: The case of Urban Living Labs. Insights from the Swedish Context Table of Contents List of Tables .................................................................................................................................................... 5 List of Figures ................................................................................................................................................... 6 1. Introduction ............................................................................................................................................. 8 1.1. Preface ............................................................................................................................................. 8 1.2. Aim and Research Questions .......................................................................................................... 9 1.3. Delimitations of the current study ............................................................................................... 10 1.4. Relevance within the field of Urban and Regional Planning ....................................................... 11 1.5. Overview of Chapters ................................................................................................................... 12 2. Research Methodology .......................................................................................................................... 13 2.1. Origins and the main cornerstones of the project ....................................................................... 13 2.2. The employment of Interviews .................................................................................................... 14 2.3. The methodological challenges that emerged and the use of online surveys ........................... 15 3. Background ............................................................................................................................................ 17 3.1. Theoretical framework ................................................................................................................. 17 3.1.1. Sustainability Transition Theories ......................................................................................... 17 3.1.2. The nature of experimentation ............................................................................................. 20 3.1.3. The communicative turn in planning-collaborative planning ............................................... 23 3.2. From Urban Labs to Living Labs and Urban Living Labs- Unraveling a “messy” concept ........... 24 3.3. Typologies of Urban Living Labs ................................................................................................... 31 3.4. The relevance of Urban Living Labs in the Swedish planning context ........................................ 34 4. Exploring the transformative capacity of Urban Living Labs in the Swedish context ........................... 36 4.1. The five case studies ..................................................................................................................... 36 4.1.1. A synthesis of two case studies: The ‘Mobile in Vienna-Liesing’ and “Experiment Stockholm”. ........................................................................................................................................... 37 4.1.2. The SubUrbanLab Project: “Social Uplifting and Modernization of Suburban Areas with an Urban Living Lab Approach”-The case of “New Light in Alby Hill” and “Shape your world” ................ 40 4.1.3. Malmo Innovation Platform .................................................................................................. 43 4.1.4. Hållbarheten (Western Harbor, Malmö) ............................................................................... 44 4.1.5. An analysis of the five case studies ...................................................................................... 45 4.2. The limits of Urban Living Labs- Difficulties, drawbacks and risks in their implementation ..... 53 5. Urban Living Labs and the role of local administrations and planners ................................................. 56 5.1. Urban Living Labs and the local administration .......................................................................... 56 [3] Spilios Iliopoulos Investigating the Transformative Capacity of Urban Experimentation: The case of Urban Living Labs. Insights from the Swedish Context 5.2. The role of the planner in Urban Living Labs .................................................................................... 59 5.2.1. Planners as facilitators and enablers of Urban Living Labs ................................................... 59 5.2.2. Planners as advisors-consultants ........................................................................................... 61 5.2.3. Planners as storytellers .......................................................................................................... 62 6. The role of citizens in Urban Living Labs ............................................................................................... 64 6.1. Civic participation in Urban Living Labs and Arnstein’s “Ladder” ............................................... 65 6.2. The results of the surveys on citizen participation in the context of urban experimentation .. 67 7. Overall discussion and concluding remarks .......................................................................................... 77 7.1. Discussion on the main findings ................................................................................................... 77 7.1.1. Urban Living Labs and the Swedish reality: The importance of practice exchange .............. 77 7.1.2. Implications for urban governance ....................................................................................... 80 7.1.3. Discussing the role of citizens ................................................................................................ 81 7.1.4. The role of planning professionals ........................................................................................ 82 7.2. Directives for future research on urban experimentation and Urban Living Labs ..................... 83 7.2.1. Emerging themes in the Urban Living Lab research .............................................................. 83 7.2.2. Suggestions for methodological pathways in Urban Living Lab-urban experimentation research 85 7.3. The future of Urban Living Labs-some concluding remarks ........................................................ 87 References ..................................................................................................................................................... 90 Appendix ...................................................................................................................................................... 103 Appendix 1: Interview with professionals ............................................................................................ 103 Appendix 2: Online Surveys .................................................................................................................... 108 [4] Spilios Iliopoulos Investigating the Transformative Capacity of Urban Experimentation: The case of Urban Living Labs. Insights from the Swedish Context List of Tables Table 1: Drivers of Living Labs ....................................................................................................................... 27 Table 2: Classification of Urban Living Labs according to the product or service that is produced ............. 32 Table 3: Actor-user oriented classification of Urban Living Labs according to their scale............................ 32 Table 4: Urban Living Labs’ Innovation Typologies ......................................................................................
Load more

Recommended publications
  • Facts About Botkyrka –Context, Character and Demographics (C4i) Förstudie Om Lokalt Unesco-Centrum Med Nationell Bäring Och Brett Partnerskap
    Facts about Botkyrka –context, character and demographics (C4i) Förstudie om lokalt Unesco-centrum med nationell bäring och brett partnerskap Post Botkyrka kommun, 147 85 TUMBA | Besök Munkhättevägen 45 | Tel 08-530 610 00 | www.botkyrka.se | Org.nr 212000-2882 | Bankgiro 624-1061 BOTKYRKA KOMMUN Facts about Botkyrka C4i 2 [11] Kommunledningsförvaltningen 2014-05-14 The Botkyrka context and character In 2010, Botkyrka adopted the intercultural strategy – Strategy for an intercultural Botkyrka, with the purpose to create social equality, to open up the life chances of our inhabitants, to combat discrimination, to increase the representation of ethnic and religious minorities at all levels of the municipal organisation, and to increase social cohesion in a sharply segregated municipality (between northern and southern Botkyrka, and between Botkyrka and other municipalities1). At the moment of writing, the strategy, targeted towards both the majority and the minority populations, is on the verge of becoming implemented within all the municipal administrations and the whole municipal system of governance, so it is still to tell how much it will influence and change the current situation in the municipality. Population and demographics Botkyrka is a municipality with many faces. We are the most diverse municipality in Sweden. Between 2010 and 2012 the proportion of inhabitants with a foreign background increased to 55 % overall, and to 65 % among all children and youngsters (aged 0–18 years) in the municipality.2 55 % have origin in some other country (one self or two parents born abroad) and Botkyrka is the third youngest population among all Swedish municipalities.3 Botkyrka has always been a traditionally working-class lower middle-class municipality, but the inflow of inhabitants from different parts of the world during half a decade, makes this fact a little more complex.
    [Show full text]
  • Mobilising Digitalisation to Serve Environmental Goals
    kth royal institute of technology Doctoral Thesis in Planning and Decision Analysis Mobilising digitalisation to serve environmental goals TINA RINGENSON Stockholm, Sweden 2021 Mobilising digitalisation to serve environmental goals TINA RINGENSON Academic Dissertation which, with due permission of the KTH Royal Institute of Technology, is submitted for public defence for the Degree of Doctor of Philosophy on Thursday the 28th of January 2021, at 1:00 PM in U1, Brinellvägen 28A, Stockholm and virtually on Zoom. Doctoral Thesis in Planning and Decision Analysis with Specialisation in Environmental Strategic Analysis KTH Royal Institute of Technology Stockholm, Sweden 2021 © Tina Ringenson © Mattias Höjer, Anna Kramers, Anna Viggedal, Peter Arnfalk, Liridona Sopjani, Martin Sjöman Cover page photo: Tina Ringenson ISBN: 978-91-7873-737-6 TRITA-ABE-DLT-2044 Printed by: Universitetsservice US-AB, Sweden 2020 Abstract Human development is currently leading to destruction of the stability of the earth system upon which we depend for our survival. In other words, it is unsustainable. At the same time, urbanisation and digitalisation are progressing at a rapid pace. Digital technologies have a potential to decrease environmental impact from cities and urban lifestyles. Transport and mobility is an important part of urban life, and it has been suggested that digital technology can improve urban transport performance in both accessibility and sustainability. Mobility as a Service (MaaS) is a relatively new concept for provision of mobility services through a digital platform, sometimes together with digital accessibility services that lower the need to travel (Accessibility as a Service – AaaS). It has been suggested that MaaS could offer a real alternative to the privately owned car and lead to more sustainable mobility.
    [Show full text]
  • Futures Beyond GDP Growth
    Futures Beyond GDP Growth Final report from the research program 'Beyond GDP Growth: Scenarios for sustainable building and planning' Beyond GDP-growth Scenarios for sustainable building and planning Pernilla Hagbert, Göran Finnveden, Paul Fuehrer, Åsa Svenfelt, Eva Alfredsson, Åsa Aretun, Karin Bradley, Åsa Callmer, Eléonore Fauré, Ulrika Gunnarsson-Östling, Marie Hedberg, Alf Hornborg, Karolina Isaksson, Mikael Malmaeus, Tove Malmqvist, Åsa Nyblom, Kristian Skånberg and Erika Öhlund Futures Beyond GDP Growth Final report from the research program 'Beyond GDP Growth: Scenarios for sustainable building and planning' This is a translation of the Swedish report 'Framtider bortom BNP- tillväxt: Slutrapport från forskningsprogrammet ’Bortom BNP-tillväxt: Scenarier för hållbart samhällsbyggande' KTH School of Architecture and the Built Environment, 2019 TRITA-ABE-RPT-1835 ISBN: 978-91-7873-044-5 Illustrations: Sara Granér Printed by: Elanders Sverige AB, Vällingby Preface This report was produced as part of the research program 'Beyond GDP Growth: Scenarios for sustainable building and planning' (www.bortombnptillvaxt.se), which is a strong research environment funded by the Swedish Research Council Formas. The research program ran from spring 2014 to fall 2018. The project has brought together many researchers from diferent disciplines, organized into diferent work packages. The following researchers have participated in the research program: professor Göran Finnveden (KTH), project manager and director of the Sustainability Assessment work
    [Show full text]
  • LIVSMEDELSVERKETS SAMARBETSRAPPORT S 2020 Nr 01
    LIVSMEDELSVERKETS SAMARBETSRAPPORT S 2020 nr 01 Contaminants in blood and urine from adolescents in Sweden Results from the national dietary survey Riksmaten Adolescents 2016–17 _________________ Denna titel kan laddas ner från: Livsmedelsverkets webbsida för att beställa eller ladda ner material. Citera gärna Livsmedelsverkets texter, men glöm inte att uppge källan. Bilder, fotografier och illustrationer är skyddade av upphovsrätten. Det innebär att du måste ha upphovsmannens tillstånd att använda dem. © Livsmedelsverket, 2020. Författare: Livsmedelsverket, Naturvårdsverket. Rekommenderad citering: Livsmedelsverket, Naturvårdsverket. S 2020 nr 01: Contaminants in blood and urine from adolescents in Sweden. Livsmedelsverkets samarbetsrapport. Uppsala. S 2020 nr 01 ISSN 1104-7089 Omslag: Livsmedelsverket Preface The present report summarises the results from analysis of contaminants in blood and urine samples from participants in the dietary survey Riksmaten Adolescents 2016–17. These biomonitoring data provide unique information on total exposure to contaminants from all sources, including food, in Swedish adolescents. The results will be used further in risk assessments of contaminants in food by the Swedish Food Agency (Livsmedelsverket). Data from the project is also part of the national health-related environmental monitoring at the Swedish Environmental Protection Agency (Naturvårdsverket). The aim of this monitoring is to estimate human exposure to hazardous substances, follow temporal trends in human exposure, and to link environmental exposure to effects on health. The results from this report may also be useful for experts working with risk assessment and risk management in other organizations at the national or regional level. The dietary survey Riksmaten Adolescents 2016–17 was carried out by the Swedish Food Agency. The analysis of contaminants and the writing of this report were mainly financed by the Swedish Environmental Protection Agency (agreement numbers 2215-17-007, 2215-17-017 and 2215-18-010) and by the Swedish Food Agency.
    [Show full text]
  • Annual Report Structure
    The Capital of Scandinavia Annual Report Structure Target groups here on the City’s financial targets, the tion is divided by operational area targets The City of Stockholm’s Annual Report gives Municipal Group’s investing activities and where activities done during the year and you an overview of the City’s finances and employees. outcomes of indicators are presented. operations during 2016. The Annual Report is produced by the City of Stockholm’s City How the City is governed Economic and financial analysis and annual Executive Office and is intended for politi- Under this section, you can read about the financial statements cians, Stockholmers, users, employees and Municipal Group’s governance, the Commis- The Annual Report is concluded with an eco- other stakeholders. sion for a Socially Sustainable Stockholm, nomic and financial analysis of the results the City’s international work and the City’s for the entire Municipal Group and the City. Administration Report quality assurance work. The income statement, balance sheet and The Administration Report presents the past cash flow statement with associated notes year in accordance with Chapter 4 of the City Council orientation goals are included. Local Government Accounting Act. The first In the City of Stockholm’s budget, the City section summarises the year and provides a Council has established orientation goals, view of the surrounding world. The fulfilment targets for the operational areas, indicators of the City of Stockholm’s orientation goals and activities that together measure goal and the operational area targets are briefly attainment. This section describes how the presented. There is also a brief information City met the City Council’s goals.
    [Show full text]
  • National Analytical Study on Housing
    National Analytical Study on Housing RAXEN Focal Point for Sweden Expo Foundation Cecilia Englund October 2003 1 DISCLAIMER: This study has been compiled by the National Focal Point of the Racism and Xenophobia Network operated by the European Monitoring Centre on Racism and Xenophobia (EUMC). The opinions expressed by the author/s do not necessarily reflect the opinion or position of the EUMC. No mention of any authority, organisation, company or individual shall imply any approval as to their standing and capability on the part of the EUMC. This study is provided by the National Focal Point as information guide only, and in particular does not constitute legal advice. 2 Executive summary Sweden has as many other European countries segregated areas. This is evident from where and how people live. Segregation has both an ethnic/racialised and a socioeconomic dimension. The most disadvantaged groups regarding housing segregation are immigrants, in particular people with African and West Asian (i.e. the Middle East) background. They are also generally the most disadvantaged groups in Swedish society as a whole, as their precarious situation in the labour market clearly shows. The main objective of this report is twofold: to look at the existing housing segregation in Sweden of today, and an effort to show the development in a historical perspective, as well as giving a future perspective. Segregation in housing is a complex matter. Many factors are correlated, a fact that is very noticeable in everyday life. The ethnic and socioeconomic housing segregation is most visible in the Metropolitan regions of Stockholm, Gothenburg and Malmö.
    [Show full text]
  • Localisations of Logistics Centres in Greater Stockholm
    Department of Real Estate and Construction Management Thesis no. 182 Real Estate Economics and Financial Services Master of Science, 30 credits Real Estate Economics MSs Localisations of Logistics Centres in Greater Stockholm Author: Supervisor: Gunnar Larsson Stockholm 2012 Hans Lind Master of Science thesis Title: Localisations of Logistics Centres in Greater Stockholm Author: Gunnar Larsson Department Department of Real Estate and Construction Management Master Thesis number 182 Supervisor Hans Lind Keywords Logistics, Stockholm, location, localisation factors, warehouse, terminal, logistics centres, logistics parks, future, scenario. Abstract This study examines how and on what basis logistics centres are located in Greater Stockholm. Its purpose is to formulate a possible future scenario regarding localisations of logistics centres in Greater Stockholm in 10-15 years. Goods transports, distribution, property characteristics, market trends, investment decisions, localisation factors, potential challenges, public plans, transport infrastructure and logistics locations have been investigated in order to form a conclusion. There is a wide range of previous research on most fields mentioned above. Yet there is a gap regarding a picture of them from a market perspective applied to Stockholm’s future. The research method is qualitative, involving 31 interviews (34 respondents) representing logistics companies, goods holders, property developers, investors, consultants and municipalities; as they are making the decisions of tomorrow, i.e. “choose” the locations. The qualitative approach has been complemented with descriptions of infrastructure, regional plans and reports in order to consolidate and complement facts and opinions from the interviews. Together they provide the basis for a final analysis and discussion followed by a possible future scenario of Greater Stockholm’s major logistics locations.
    [Show full text]
  • D-Carnegie-Co-Annual-Report-2016-1.Pdf
    ANNUAL REPORT 2016 Jerker Andersson Born in Bollnäs in 1963. Painter, draughtsman and printmaker. Attended the Gerlesborg Art School in Stockholm, but is otherwise self-taught. Jerker Anders- son enjoys painting folklore subjects and often seeks inspiration from events and ideas in the traditions of Hälsingland. In recent years, Jerker Andersson has also worked in granite, including large sculptures carved from a single piece of rock. Jerker Andersson’s work is represented in collections owned by Bollnäs Munici- pality, Folkparkernas Riksorganisation, the Swedish Public Employment Service in Bollnäs, Sankt Lars Kapell etc. D. Carnegie & Co supports contemporary artists, preferably related to the Swedish “Million Programme” public housing project. CONTENTS The Year in brief D. Carnegie & Co in brief Statement from CEO 2 Strategy and market 4 Property portfolio 12 Renovation and improvement 16 Sustainable development 24 Share, shareholders and risks 30 Corporate governance 40 Board of Directors and auditors 48 Senior Management 50 FINANCIAL STATEMENTS 52 Directors’ Report 53 Consolidated Income Statement 60 Consolidated Statement of Comprehensive Income 60 Consolidated Balance Sheet 61 Consolidated Statement of Changes in Equity 62 Consolidated Cash Flow Statement 63 Parent Company Income Statement 64 Parent Company Balance Sheet 65 Parent Company Statement of Changes in Equity 66 Parent Company Cash Flow Statement 67 Notes 68 Audit Report 93 List of Properties 96 Definitions 132 Investor Information Calendar 133 The year in brief Conducts directed share issue Q1 Q2 to new and current shareholders. Completes disposal of Purchases of property portfolios Announces investment pro- Gothenburg portfolio. in Eskilstuna and Katrineholm. gram equivalent to SEK 900 million over the next five years Entered into agreement Guldkupol educates D.
    [Show full text]
  • Government Communication 2011/12:56 a Coordinated Long-Term Strategy for Roma Skr
    Government communication 2011/12:56 A coordinated long-term strategy for Roma Skr. inclusion 2012–2032 2011/12:56 The Government hereby submits this communication to the Riksdag. Stockholm, 16 February 2012 Fredrik Reinfeldt Erik Ullenhag (Ministry of Employment) Key contents of the communication This communication presents a coordinated and long-term strategy for Roma inclusion for the period 2012–2032. The strategy includes investment in development work from 2012–2015, particularly in the areas of education and employment, for which the Government has earmarked funding (Govt. Bill. 2011/12:1, Report 2011/12:KU1, Riksdag Communication 2011/12:62). The twenty-year strategy forms part of the minority policy strategy (prop. 2008/09:158) and is to be regarded as a strengthening of this minority policy (Govt. Bill 1998/99:143). The target group is above all those Roma who are living in social and economic exclusion and are subjected to discrimination. The whole implementation of the strategy should be characterised by Roma participation and Roma influence, focusing on enhancing and continuously monitoring Roma access to human rights at the local, regional and national level. The overall goal of the twenty-year strategy is for a Roma who turns 20 years old in 2032 to have the same opportunities in life as a non-Roma. The rights of Roma who are then twenty should be safeguarded within regular structures and areas of activity to the same extent as are the rights for twenty-year-olds in the rest of the population. This communication broadly follows proposals from the Delegation for Roma Issues in its report ‘Roma rights — a strategy for Roma in Sweden’ (SOU 2010:55), and is therefore also based on various rights laid down in international agreements on human rights, i.e.
    [Show full text]
  • Annual Report 2020
    WE CREATE SPACE TO DEVELOP YOUR BUSINESS COREM ANNUAL REPORT AND SUSTAINABILITY REPORT 2020 Corem Annual Report and Sustainability Report 2020 INTRODUCTION About Corem 1 2020 in brief 2 Message from the CEO 4 18,674 14,002 Market and external environment 6 ASSETS, SEK M FAIR VALUE, PROPERTIES, SEK M Business model and strategies 12 Targets and outcomes 15 SEK M SEK M 000’ sq.m. 20,000 15 1,500 OPERATING ACTIVITIES 15,000 Customer-oriented management 18 10 1,000 Value-adding property 22 10,000 development 5 500 Strategic acquisitions 24 5,000 Our properties 26 0 0 0 2015 2016 2017 2018 2019 2020 Market valuation 30 2016 2017 2018 2019 2020 Properties Shareholding Property value Lettable area SUSTAINABILITY Sustainable business model 32 S Environmental consideration 36 S and resource efficiency An attractive employer 38 S Good business partner 40 S 48 985,887 KAPITALSTRUKTUR LONG-TERM SHARE HOLDINGS 42 EQUITY RATIO, ADJUSTED, % LETTABLE AREA, SQ.M. % FINANCE AND SHARES 60 Financing 43 Shares and shareholders 48 40 Five reasons to invest in Corem 50 20 CORPORATE GOVERNANCE 0 Corporate Governance Report 52 2016 2017 2018 2019 2020 Board and management 60 Equity ratio, adjusted Logistics, 70% Retail: 5 % FINANCIAL STATEMENTS Offices: 21% Other: 4% Directors’ report 64 A Opportunities and risks 69 A Accounts – Group 72 A Accounts – Parent company 78 A Notes 82 A Sustainability notes including 101 S 22.22 970 GRI index NET ASSET VALUE PER RENTAL VALUE, Signing of the Annual Report 109 A S and Sustainability Report ORDINARY SHARE, SEK SEK M Auditor’s
    [Show full text]
  • PRIMA Makes a Difference for Children, Young People and Adults. We Are the Largest Private Healthcare Provider of Specialist Psychiatric Care in Scandinavia
    1 (6) PRIMA makes a difference for children, young people and adults. We are the largest private healthcare provider of specialist psychiatric care in Scandinavia. PRIMA opened its first clinic in 2008, and today it is Scandinavia’s largest private psychiatric healthcare provider of specialist psychiatric care. PRIMA provides psychiatric care for all ages, offering both outpatient and inpatient care. PRIMA Child Psychiatry We have four clinics for children and adolescents in Stockholm. Patients aged 18 and below or their legal guardians are welcome to contact us. PRIMA Botkyrka The clinic, located in Hallunda, has geographical responsibility for child and adolescent outpatient psychiatric care in Botkyrka municipality. Telephone number: +46 (0)8-580 07 100 Email: [email protected] PRIMA Handen The clinic, located in Handen, has geographical responsibility for child and adolescent outpatient psychiatric care in Haninge, Nynäshamn and Tyresö municipalities. Telephone number: +46 (0)8-410 60 700 Email: [email protected] PRIMA Järva The clinic, located in Rinkeby, has geographical responsibility for child and adolescent outpatient psychiatric care in the Rinkeby-Kista and Spånga-Tensta districts. Telephone number: +46 (0)8-410 60 710 Email: [email protected] PRIMA Lifespan Our clinic, located on Södermalm in Stockholm, is Sweden’s first neuropsychiatric clinic for children, adolescents and their parents. A referral is required from PRIMA child or adult psychiatric services. Telephone number: +46 (0)8-640 77 10 Email: [email protected] For acute cases that do not occur during clinic hours, contact Stockholm’s Child Psychiatry Acute Clinic by phone at +46 (0)8-616 69 00.
    [Show full text]
  • ADVICE and SUPPORT in BOTKYRKA a Guide Compiled by the Social Services in Botkyrka. You Can Turn to Us!
    ADVICE AND SUPPORT IN BOTKYRKA A guide compiled by the social services in Botkyrka. You can turn to us! DET ÄR LÄTT ATT FÅ STÖD/IT’S EASY TO GET HELP When you need support Everybody can at some time in their life find themselves in a situation where they need help and support. Maybe something has happened or a certain situation feels difficult, or you are having personal or social problems. In this catalogue, you can read about where you can turn with your questions in order to receive advice and various kinds of support. You can remain anonymous when you contact us. Sometimes the advice or support that you can seek out on your own is not enough. If you feel very concerned about yourself, your child or someone else in your family, you can contact the social services. We will then investigate the need and your entitlement to support. If we decide that there is a need for support, you are entitled to receive it within a short time. The staff are bound by professional secrecy Within the social services, we are bound by professional secrecy. Nothing you say to us will be revealed to others, except if we learn that a child is being treated badly. In that case, the staff of the social support activities, preschool, school and the county council are obligated by law to report it to the social services. The support does not cost anything All support is free of charge unless otherwise indicated under the different activities. Information in other languages On the municipality’s website botkyrka.se, you can find the catalogue in several languages.
    [Show full text]