Sanbot Max User Manual

SANBOT MAX

USER MANUAL

ROBOT USER MANUAL

Contents

Introduction ...... 1

Sanbot Max application scenario and main function ...... 2

Unpacking Instruction ...... 3

Basic operation ...... 6

Specifications & parameters ...... 8

Specifications of Charging pile ...... 9

Safety guide ...... 10

To Know Your Robot ...... 13

1. Packing List ...... 13

2. Robot Appearance ...... 14

3. Charging Pile Appearance...... 18

How to Operate the Robot ...... 错误!未定义书签。

1. Turn On\Off ...... 19

2. System load ...... 19

3. Log-in ...... 20

4. Hover Button ...... 20

5. Menu Operation ...... 20

6. Voice interaction ...... 33

To Operate Mobile APP ...... 36

ROBOT USER MANUAL

1. Download and Install ...... 36

2. Login ...... 36

3. Add Robot /Friends ...... 36

4. Chats ...... 27

5. Contacts ...... 27

6. Life ...... 28

7. Me ...... 30

Introduction

 Thank you for purchasing our product. This manual is for Robot.

 Please carefully read this Instruction before using the Sanbot Max robot (hereinafter referred to as Sanbot Max), so you can

operate this robot very easily as soon as possible.Please carefully read this Instruction before using the Sanbot Max robot

(hereinafter referred to as Sanbot Max), so you can operate this robot very easily as soon as possible.

 Please refer to this instruction and other related guidelines to make sure safety installation and usage.

 Please do not allow preschool children to use this product alone.

 Juveniles should use this product under the guidance of adults.

 If you allow juveniles to use this product, please be sure to instruct them all what can do and can not do as well as safe use of

electricity.

 Please tell your children not to put their fingers into the gap between the robot’s wings and its body as well as the gap between

the robot’s head and its body to avoid being caught while the robot moves.

 Our company will regularly improve and update the manual. Updated contents will be added into the new edition of this manual

without further notice.

 This manual may have some inaccurate technical contents or operational contents not conforming to the product. If you

confront with problems that you can’t handle according to this manual, please contact our customer service or the technical

support department of our company.

 Contents of this manual are only for reference and may not be in full accord with the real product. Statement in this manual

without any guarantee in any form. Please prevail in kind.

Sanbot Max application scenario and main function

Sanbot Max integrates the function of consultation, guidance, propaganda, entertainment. It provides music and dance, gesture propaganda, guidance, track inspection, visitor reception, chat consultation for enterprise, mall, hotel, bank, hospital, government affair hall and other place. With powerful function, Sanbot Max can satisfy repeated job post demand in service links of all kinds of enterprises and partial replace correspond post staff to save the cost of staff and management and increase service efficiency, therefore reaching continuous profit.

1. There are 10 degrees of freedom on Sanbot Max’s two arms and 10 degrees of freedom on Sanbot Max’s two palms. With the rotation of 2 degrees of freedom on the head,

it can realize the display of diversified gesture and actions, like greeter and dance.

2. Sanbot Max has a comprehensive robot vision, equipped with HD color camera, HD camera, visual camera, for security protection, video call, visual positioning and

visual recognition etc., function.

3. Sanbot Max has 11 touch sensors, 2 OLED eye displays, 4 atmosphere lamps, and all of them can be triggered or flexible switch based on different scenario.

4. Sanbot Max adopts voice interaction solution with 6 microphones pickup, which can make voice localization, echo cancellation beam orientation, high frequency gain,

reverberation cancellation.

5. Sanbot Max can support 3D SLAM map building, trajectory planning, navigation. Combining 3D vision, Sanbot Max can realize the function of indoor space map

building and positioning.

6. Combining 3D laser vision, infrared and ultrasonic to fuse obstacle avoidance mode, Sanbot Max can realize the function of emergency braking in case of unexpected

situation and moving on bypass obstacle.

7. Sanbot Max chassis adopts structural design of four-wheel outer hub motor plus Mecanum wheel, so it can realize the rotation of 360 degrees, speed of movement up to

5m/s.

8. Sanbot Max with plenty of interfaces, such as USB, HDMI, RJ45, Audio IN, which can access to many kinds of external devices.

9. Sanbot Max has precise auto-charging strategy and charging safety strategy.

10. Sanbot Max with open system, can satisfy custom development or self-development of diversified industry customer.

Unpacking Instruction

Tools needed：Cutting knife, small hammer, cloth gloves;

Unpacking environment: As the size of container is too large, if you wanna keep the carton well, please make sure that the unpacking environment height is more than 3.5 meters.

Unpacking procedure: (Picture just for your information, please prevail in kind)

1. Please remove the outer packing case from bottom to top, and remove the plastic tape covered on the polyfoam.

2. Please remove the two pieces of foam from the front and back of the Sanbot Max, and remove the plastic film covered on the Sanbot Max.

3. Unscrew the butterfly nuts (4 in total) on the left and right sides of wooden pallet, then force out screws (4 in total) with hammer or by hand.

4. Take out of the two fixed wood blocks which are fixed by butterfly nuts and screw, and place them on the side of pallet behind Sanbot Max to make a slope (Please notice

the position of hole)

5. Two staffs stand in front of and behind of the Sanbot Max and hold on the torso of Sanbot Max to slowly push the Sanbot Max down the pallet along slope.

Basic operation

1. Transport Sanbot Max

At least 3 staffs are required to transport Sanbot Max at the same time, and the liftable part is the handle of chassis (the specific position please referred to “know about

Sanbot Max”--Bottom) and force is forbidden in other parts.

2. Turn on Sanbot Max

Before turning on Sanbot Max, please make sure that:

Sanbot Max is on a flat level ground;

There are no any other obstacles within 90 centimeters of Sanbot Max;

Press the power switch at bottom of robot to turn on the power supply (The specific position please referred to “Know about Sanbot Max”--bottom).

The first time turning on robot, please follow the instruction on the screen panel to finish start wizard.

3. Charging method

Method①: Auto-charging

Please connect the power adapter of charging pile to power socket and make sure that Sanbot Max’s auto-charging function is enable. During the use of robot, when the

power is lower than the set value, Sanbot Max will automatically remind the need for charging. User also can turn on charging mode by voice command or system control.

Method②:Manual charging

Please connect the power adapter of charging pile to power socket and move the robot to make the charging metal sheet on the back of robot contact metal charging sheet of charging pile. It’s ok when you see the indicator flash on the charging pile or the charging status shows on the robot screen.

Method③: Charging by power adapter

Please remove the back cover screw of charging pile with screwdriver (the specific position please referred to “know about Sanbot Max”- back of charging pile) and open back cover to remove the screw of power adapter (the specific position please refer to “know about your Sanbot Max” – inner of charging pile), then loosen the screw nut of the

power adapter charging port. After taking out the power adapter, one end of the power adapter connects to charging port on the back of robot, and the other end of power adapter connects to power socket. It’s ok when you see the indicator flash on the charging pile or the charging status shows on the robot screen.

4. Control Sanbot Max

There are one red button and one green button respectively on left shoulder and right shoulder of Sanbot Max.

Red button is stop/pause button, and green button is working/recover button. Turn on or Turn off this function is selectable.

There are a set of buttons under the back and neck of Sanbot Max.

Up, down, left, right button can manually control robot to move forward, backward, left and right.

Press down reset button can let robot reset.

Press down stop button can stop robot’s commands and actions.

Press down option button and then press left or right button can control robot left and right lateral movement.

Press down option button and then press up or down button can control the back and front tilt of the robot’s waist.

Please do not exert force on arms, fingers, head when push robot move manually.

5. Open and recover mode of forward/backward compartment and bracket

Forward compartment of Sanbot Max adopts press type spring switch. There is a press type spring switch at the upper and lower ends of the forward compartment

respectively. Press the medium position of the upper end and the lower end of forward compartment down respectively, then you can open the forward compartment. After

aligning compartment, press it again to close the compartment.

Backward compartment of Sanbot Max can be opened by software control or inserting a hexagonal wrench into mechanical switch hole. Aligning the backward

compartment to hatch, press the medium position of the upper end of backward compartment down to close backward compartment.

Specifications & parameters

Item Parameters Size 1370mm(H) x 763mm(W）x 615mm(D) Weight About 90kg Lithium capacity: 1.0KWh; Voltage: 32V; Battery Working hours: normally about 10 hours Head Mic x7、HD camera x1, 3D camera x1, Visual camera x1, Touch sensor x1 Torso Gyroscope x1, PIR x2, Ultrasonic x2, Touch sensor x2, HD camera x1 Sensors Armx2 Infrared distance sensor x3（single arm）, Touch sensor x4（single arm） Infrared distance sensor x18, Mecanum wheel x4, Gyroscope x1, Chassis Visual camera x1, 3D camera x4, Ultrasonic x6 Head DOF x2 Horizontal 180 degree, Vertical 45 degree Arm DOF x5(each side) Active parts Palm DOF x5(each side) Chassis DOF x4 Arbitrary angle Type-A USB x2 Backward Micro USB x1 compartment Dial switch x2

HDMI port x1

Port Type-A USB x1 Forward compartment RJ45 Ethernet port x1 Audio in port x1 I²C interface x1 Charge Back Chassis Charging interface x1 4K pixels HD camera Video 720P HD color camera Display 10.1 inch 1080P OS Android/LINUX/ROS/RTOS

Voice Voice control, 360 degree voice localization, tweeter x4, subwoofer x1

Wireless Wi-Fi: IEEE 802.11 a\b\g\n(2.4GHz\5GHz); Bluetooth 4.0; 4G（selectable） network Atmosphere Ear x2, arm x2 lamp Cornering Chassis x3（straight, left, right） lamp Moving Max 5m/s speed Climb height Max 4.5cm Charging Auto-charging, manual charging, wired charging type

Specifications of Charging pile

Item Parameters Size 307mm(H) x 340.6mm(W）x 164.5mm(D) Weight 4.8kg (including power adapter) Input AC 100-240V 50\60Hz Output DC 42Vmax\8Amax Indicator 1 breath display Working 0℃～+35℃ temperature Working 10％～90％ humidity Effective distance of 0~2m, 140 degree signal cover auto-charging infrared Installation Ground or wall-mounted indoor ddmode

Safety guide

In order to provide a better service for you, please follow the safety guide below (not including all possible situation). This guide is to keep the robot from unexpected damage such as collision, falling and function abnormality. Also, please operate with standard to make sure personal safety.

The placement where to place and operate Sanbot Max

 Place Sanbot Max on the flat horizontal ground.

 Generally, please make sure that there is no obstacle around the Sanbot Max to avoid the robot damaging during operation.

 Do not place the Sanbot Max on the thick carpet.

 Please make sure that there is no ladder or slope around the Sanbot Max.

 Please make sure that Sanbot Max would not collide with any surrounding cables or rope to prevent them from tripping or causing personal and property damage.

 Please make sure that Sanbot Max is not directly exposed to sunlight.

 Sanbot Max is designed for indoor use, please do not use it outdoors.

 Please make sure that Sanbot Max is far away from radiator or heat source.

Notices for robot use

1. It is forbidden for unauthorized non-professionals to use the robot.

2. If minors are allowed to use this robot, please be sure to teach them all kinds of precautions and power safety.

3. At any time, it is strictly forbidden to touch the joints such as head, neck, shoulder, elbow and waist of the robot so as to avoid pinch injury.

4. It is forbidden to use external force to control the abnormal movement of the head of the robot, such as twisting the head repeatedly or turning it forcefully when the head

has been turned to a limited position.

5. It is forbidden to use external force to control the abnormal movement of the arm of the robot, such as twisting the arm repeatedly or turning it forcefully when the arm has

been turned to a limited position.

6. During the operation of the robot, it is forbidden to use external force to prevent or accelerate the movement of head, arm and chassis so as to avoid structural damage.

7. Robot tend to lose their balance and fall when it moves forward or turns around along the edges of lower steps.

8. Robot should place on a safe, flat horizontal ground. It is forbidden to use the robot at slope, ladder, step, and high platform with small area.

9. If you need to push the robot move forward, please make sure the ground is flat and horizontal.

10. If the robot has been fallen down by accident, please make sure the power switch has been turned off before lifting it up.

11. When using this robot, please make sure that the robot is far away from valuables so as to avoid bruising or breaking valuables.

12. It is forbidden to dismantle robot, revise or try to fix any part of the robot.

13. It is forbidden to use external force to the robot. Do not lean on the robot.

14. Do not let the robot work or placed in the environment of over-heating, undercooling, over-humidity or a lot of dust.

15. Please keep the camera and sensor free of dust or debris, otherwise, the robot may not work properly.

16. Do not shake this robot. It may fall and injure the user.

17. Do not get close to the wheel of the robot, as it may overwhelm the user’s toes and cause injury to people.

18. Do not let conductive objects touch the robot, otherwise, they may cause fire, malfunction due to short circuit.

19. It is forbidden to treat robot by violence such as throwing, kicking, beating, otherwise, it may lead to mechanical damage, abnormal function and performance degradation.

20. It is prohibited to insert any external objects into the outer shell of the robot (including speakers).

21. Do not cover the head and torso of the robot, wear hats, wigs, glasses, accessories, etc.. Otherwise, it may prevent the normal operation of the sensor and increase the

operating temperature and lead to unexpected failure.

22. It is forbidden to immerse the liquid into the robot or put the robot in the liquid environment for cleaning. If necessary, use a rag to dip in a small amount of mild liquid for

cleaning and use corrosive lotion is forbidden.

23. Please use robot legally and prohibit their use for illegal purposes.

※ If the robot does not work properly, especially unusual sounds, smells or smoke found from the robot, please turn off the power immediately and contact technical support

or after-sales service department.

Notice for charging pile use

1. This charging pile is designed for Sanbot Max and it is forbidden to use for other products.

2. This charging pile is designed for indoor use, please do not use outdoors.

3. Charging pile must be far away from radiator, fire, heat source and avoid direct sunlight or exposure.

4. Please do not let charging pile work in the environment of over-heating, undercooling, over-humidity, and a lot of dust.

5. Please using configured charging pile when charging. It is forbidden to use other type power adapter to charge and be sure of electricity safety.

6. Please make sure that the available power supply voltage of the charging pile is adequate before charging. Do not use the power supply other than those specified.

7. Charging pile and power adapter are not waterproof, please keep dry at any time.

8. Please place the charging metal sheet of the charging pile outward and back to flat wall. Power adapter wire is arranged along the wall and make sure that there are no

obstacles, thin wires and strings around the charging pile.

9. When the charging pile is connected to the power supply, it is strictly forbidden for human or conductive objects to contact the charging metal sheet.

10. Please protect the charging pile from dirt or other foreign bodies. If there is dust on the power plug, please disconnect the power supply and clean the power plug with soft

dry cloth.

11. If smokes, sparks, noise or abnormal conditions are found, please immediately unplug the power plug from the wall socket and contact technical support or after-sales

service department.

To Know Your Robot

1. Packing List

Robot Charging pile (contains adaptor) Power line Quick guide manual

We will arrange the consignment according to your choice of purchase; the above picture is for reference only.

2. Robot Appearance

Front

Back

8Lateral

Top

Bottom

3. Charging Pile Appearance

Front

Back

How to Operate the Robot

1. Turn On\Off

Press the power switch at the bottom of the robot to turn on or turn off the power.

Power switch

2. System load

It takes about 2 minutes to perform self-test,navigation start,position calibration and other services.If there is a map on the robot, it asks you to select the current position on the map as the initial position, else it skips this step;

Note: 1.When selecting the initial position point, please confirm whether the robot's position and Angle are correct before clicking "ok".It is suggested that the deviation between the initial point you choose and the actual position of the robot should not be more than 0.5 meters, and the deviation of angle should not be more than 15°.Therefore, you can make a mark on the common initial position, such as sticking an arrow on the floor or ceiling to indicate the position and direction, so that different people can choose the correct position and direction of the initial position of the robot.

2.If the deviation exceeds the allowable range, it can be adjusted by manually pushing the robot before clicking "ok". If "ok" has been clicked, you need to restart the

robot to select again.

3. Log-in

Touch the screensaver of the robot to access the control interface, for better user experience, everyone can use all functions of the robot as default. But for privacy consideration, you can assign the permission for non-administrator, letting them can only use authorized function. Please access “Permission” and click “One key activate permission”, at this time, you should input the administrator password of the Q-Link account, then you can activate the permission. After that, every time when you start the robot, you should input the login password and then you can use the relevant permission function.

Note: The default login password for administrator is admin. If you want to change your password or assign permission, please refer to Permission.

4. Hover Button

Click the hover button to return to previous menu; click it in the first level of the menu to return to screensaver of the robot.

Touch, hold and drag the hover button to change its location.

Touch and hold the hover button and an adjustment window pops up. Volume control, click the control bar or drag the slider to adjust volume. Click to return to the screensaver. Brightness control, click the control bar or drag the slider to adjust brightness. Click to prohibit the robot from being roused by sound of surroundings; re-click this button to cancel it. If there is no operation in about five seconds since the window pops up, the window will close automatically. Click enable/disable the wifi. Click

to goto message center. Click to printscreen.

5. Menu Operation

For some operation interfaces, if there is no operation within about 24 seconds, the system will return to the screensaver automatically. It will not return to the screensaver for those apps which need to keep the screen bright, such as video, music, dance, third-party applications, etc.

[Settings]

 Network&security

WIFI: Enable the wireless network of the robot, choose your WIFI and input the password to connect. Click “Other” to connect the hidden WIFI.

Bluetooth: Enable Bluetooth function, you can see the available Bluetooth devices.

 General

Face selection: To change the screensaver;

Speech understanding: To set the linked semantic source(Dialogflow/Watson);

Speech synthesis: To set the speech synthesis mode(Google/Nuance);

Intonation: To adjust the speaking voice intonation;

Speed: To adjust the speaking voice speed;

Voice volume: To adjust the speaking voice volume;

Hello switch: It takes the initiative to say hello once it detected human, if this option is enable.The greet content can be customized by the below “Greeting” option;

Greeting: Edit the greeting content. precondition---Enable the “Hello switch”;

Wake up the dialogue into the interface: Robot will automatically run and goto the ZhiYin application after it is awakened up.

 Robot

Speed of navigation: To change the the navigation speed.(0.2m/s,0.5m/s,1.0m/s,1.5m/s,2.0m/s);

Auditory localization: The robot will keep the same orientation if the disable option is selected; Both the head and body will turn to face the voice location if enable the normal option; Only the head will turn to face the voice location if enable just turn the head option after wake up by words.

The power switch: To turn on/off the power supply to robot parts(horn, inverter, navigation, top view camera, HD camera, front ad screen, rear ad screen, seat rocker);

Action switch: enable/disable arm action;

Hardware switch: enable/disable automatic adjustment of waist balance; enable/disable the back button; adjust the LED brightness(energy saving,soft,bright);open the lower back; turn on the remote control(optional);

Infrared obstacle avoidance&Ultrasonic barrier avoidance: Due to some abnormal conditions (such as light influence, failure, unknown factors, etc.), the robot cannot walk or work normally,turn off the corresponding obstacle avoidance switch, so that the robot can resume work first. Click "advanced Settings" to set the obstacle avoidance switch for each item separately.

Walking synchronize: enable/disable hand&head synchronize when it walks.

Touch the obstacle avoidance: If you don’t want the robot to stop walking as it is touched during the process of moving you can turn off the corresponding touch obstacle avoidance sensor;

Peripherals: The robot will be in the obstacle avoidance situation and can not moving if you hanging ad screen in the robot as the robot ultrasonic, infrared sensor is blocked by ad screen, so you need to disable the outside the wall hanging function to make sure robot can work fine;

 Charging set

Automatic charging setting: Enable or disable the automatic charging function. The robot will judge the power level when it is idle, and automatically perform charging operation according to the power level;

Electric quantity warning value: If the robot power less than the value, it triggers the automatically charging function and goto charging, precondition is you enable the

“automatic charging setting”

The charge area: Select the charge area. Precondition there is a map in the “Map app” and set the position point;

Charge time: To set the charging time;

 Reception set

Reception of switch: Enable/Disable the reception function;

The reception area: To set the reception position.Precondition there is a map in the “Map app” and set the position point;

 System

Date & Time: Enable automatic net time service or manually set system date and time for the robot and choose date format, time format and time zone.

Language & Region: Set menu language, this version can support 13 languages: Chinese(Hong Kong), English, Korean, Japanese, Turkish, Portuguese, Dutch, Danish,

Spanish, Italian, French, Polish, Arabic;;

Brightness: Click the control bar or drag the slider to adjust the brightness of the screen.

Voice: Click the control bar or drag the slider to adjust the media volume (Music, Movie, Games, etc.) and alarm volume of the robot.

Input method: Set the input keyboard;

About: This setting displays some information about the robot’s name, ID number, model number, software version number, memory information, MAC address, legal information, etc. Click QR code to show the QR code of the robot and scan this code by using the mobile APP Q-Link to apply for adding the robot into the friend list. Click

Factory Reset, Choosing “Restore local factory setting” to reset to its factory default setting. Choosing “Restore network factory setting” and inputting Q-Link password, you can turn the network parameter into its factory default setting. And then, the robot will have no contacts (include administrator).

[Zhi Yin]

Zhi Yin is an interactive interface of tts/stt. It displays what it hears and says on the screen. Icon Implication

Robot is speaking

Robot is in rest, you can wake up it by below ways:

1) Touch the icon； 2) Touch the robot touch sensor(Refer to “Robot Appearance”) 3) Speak “Hi Sanbot" to robot; 4) Click on the recommended questions above the robot icon Robot is listening, now the ear turns green you can speak to it;

The listening status ends up if there no voice is detected in 10 minutes;

Tap to enable/disable the listen status. When it is in listening status the ear turns green.

Tap to change the voice input to text.

Tap to call out Settings screen.

Dialog window lock:

Password verification: the administrator password is needed before exiting the Zhi Yin app if it is enalbled. The default password is “admin”.

Automatically exit: the app will exit if there is no any interaction within 60 seconds if it is enabled.

Welcome settings

Tap to change the welcome words;

Detect faces active say hello: it says the welcome words when detected faces if it is enabled.

Guide sentence setting

Change the guide sentence of main interface.

Note: please click the save button after set.

Tap to exit Zhi Yin application.

[Contacts]

Who first scan the QR code, he will be the administrator. Each robot can only have one administrator, so please set it with caution.

The contact list shows all users who have added the robot as a friend. You can select a certain friend and send him/her messages, and invite him/her for voice chat or video chat. When a friend sends messages to the robot or ask for video chat, you can receive and respond those messages on the touch screen to enjoy your happiness with your family and friends at any time.

On the Contacts interface, you can change friends among groups (only after you have activated the user permission). Touch and hold the name of a friend to delete it.

[Message Center]

Message Center is the place where the robot gets information/message when you send a message from San_link to the robot, when defense strategy is triggered, when

there has some new prompt news for update APPs.

Go to Message setting, you can set popup window or voice remind for message arrival, you also can clear all messages by clicking the bottom button “CLEAR ALL

MESSAGES”

[File manager]

View the local files of the robot. Click button and choose file to copy, cut, delete, etc.

Steps to copy video/music/photos into the robot:

①Use a screwdriver to loosen the screw in the battery cover on the back of the robot. Take off the battery cover and you will see the USB interface.

②Copy the files you need into a U disk, and plug the U disk into the USB interface.

③Access the file management interface, select “U disk” and find the files you need to copy.

④Click “ ” button and select certain files, click “Copy” or “Cut” and then click “Other Documents” to confirm paste.

We do not recommend using this means too much since it will occupy the limited volume of the local storage on one hand and on the other hand the robot provides abundant online resources for you to enjoy lots of music, video, audio books, etc. at any moment.

[App Market]

Download or update those applications of the robot at any time.

After finishing downloading APP, it will display on home screen.

When you want to uninstall some APPs, you should access “App Market” and click “uninstall”, then you can uninstall it.

[Permission]

For better user experience, after starting up the robot, every user can use all functions of the robot.

But for privacy consideration, you can do permission assignment for non-administrator, and let them can only use authorized function. Please access to “permission” and click “One key activate permission”, at this time, you should input the administrator password of the Q-Link account, then you can activate the permission. After that, every time when you click any APP and you will see the log-in window. Input your password, you can log in. Login the administrator account and you may change the login passwords of every group of users as well as allocating operating authorization. The default setting of the administrator account and password are both “admin”. The default

setting of the Normal and Other users are both “123”. When you enable and set lock function for a certain application, the robot will open this application automatically in about 15 seconds as you start up the robot next time. Other applications are hidden unless you unlock them by clicking the hover button and input the admin password.

When there is someone applying for adding the robot as a friend (see Part Four “Operate mobile APP”), the administrator will receive the application message on his/her smart phone. He/she can decide whether or not to agree to the application and divide them into groups for easier management.

[HD Camera]

The HD camera is on the robot head.It will show the real-time video stream if you open the HD camera app.

Main Stream: Larger the bitstream of video file,and better the picture quality. The resolution is 1280*720;

Sub Stream: The resolution is 640*480, the picture quality is reduced, but video can be transmitted in low bandwidth smoothly,clearly and stably.

MJPEG: Video images is presented in Motion to be Photographic Experts Group video coding format;

Extended function:Click roll/unroll the extended function;Click to start record and click again finish record;Click to take a photo;Click to enable/disable

OSD(On Screen Display), That is to control whether video screen display system date and time. Click the image is flipped horizontally.

[Movie]

This menu displays local movies of the robot. Please refer to File Manager for means of copying files. Select one video to play it. During the video playing, touch the screen and the control button will pop up so you can pause or play, move to next, select episodes, play a certain part and so on. Click the “<” button on the right side, you can see the movie list, and you can click button to view or delete local videos, click “>”button you can hide the movie list.

[Music]

Open the local music player of the robot. Please refer to File Manager for means of copying files. During the music playing, you can select the former one or the next one, pause or play, play a certain part, adjust the volume, select songs, single cycle/order of play and etc. Click the “<” button on the right side, you can see the music list, and you can click button to view or delete local music, click “>”button you can hide the music list.

[Dance]

How to edit your exclusive dancing:

① Copy the music which you want to used in the dance to the robot by U-Disk

② Open the dance app -->click the “custom mode” -->select background music in the music select list for your dancing and click “Next”;

③ Choose the dance steps from dance library. You can select the step one by one or you also can add them all at once by “One-click”;Max steps is 16 for one dance;

④ Remove the selected dance step:you also can remove the selected dance step by click double times on it in the section of “Selected dance step”

⑤ If all selected steps is you wanted steps clicking save;

⑥ Name your dance and select the dance speed then confirm;

The dance is listed in the main interface of dance app.You can play,edit or delete a dance here; Click the hover button or touching the top of the head to exit dancing.

[Trumpet]

Steps to enable the robot to play voice/music/video/ppt in a loop or randomly.

Trumpet Library

① Click “Create The Content”;

② Input a name and click “OK”;

③ If you need the robot to loop the playback of a certain section of voice, click “Text” to input characters;

④ If you need the robot to loop the playback a long file, click “Select file” to select a file (file format is: .txt,.mp3,.mp4,.ppt.) (first you should put it into the robot, more

details you can refer “File manager”) ;

⑤ Click “Save”;

⑥ The new created trumpet is listed in “Trumpet Library”, you can view or modify a trumpet by clicking it;play it by clicking ;delete it by clicking ;

Today Task

Create a task to let the trumpet to perform it in timetable or other conditions(There must be a trumpet at least in “Trumpet Library”);

① Select the date on the date line;

② Click “Add Task”;

③ Set the task execution time and repeat days;

④ Click + to add one or more trumpets as the play content; adjust the play order by clicking “↑” and “↓”;delete selected trumpet by clicking ;

⑤ Trigger mode: “Auto Play”-- task is performed as your set time and mode; “Trigger condition”-- task is performed by one or more trigger conditions(Human Body

Induction/Face Induction/Touch The Head/Touch The Hand) during “Execution Time”,it only can be performed if the the trigger conditions is triggered.

⑥ Save and choose a broadcast mode(one time/loop/five minutes loop/ten minutes loop), click done to complete the add task process;

⑦ The new added task is listed in the “Today Task”, you can view or modify a task by clicking it;delete it by clicking ;

Note: The voice wake-up and touch sensing function are disabled when playing a trumpet, so you need to touch the screen and click the hover button to exit.

[Upgrade]

View the current version number of the software. If there is any new update program, this interface will prompt a new version. Click “Upgrade now” to update your software. [Hardware Test] Select those items which are needed to be detected. The robot can automatically detect some items while others require your participation in accordance with the prompt displayed on the screen. The detection result will display on the screen.

[Camera]

Click the camera button or use voice commands (see Voice Control) to take pictures.

After taking photos, click the photos in the bottom right corner to access the gallery to browse photos.

[Charge]

Checking whether the start position point is the same as the robot real position point, if different, select the robot real position point as the start position point by click

“SELECT” menu. Click “Start Charging” menu, robot will go to the charging area and find the charging pile to charge immediately.

Note:Please confirm if there is a chargeable charging pile in the charging area before performing the automatically charging task.

[Reminders]

 How to assign a timed reminder task to the robot:

① Click “New” to add a reminder for today agenda, or select another date to create a new agenda for that day;

② Select a type for the task. If you select “Voice Reminder”, you need to input the information that you want to play and then click the trumpet icon to listen to the voice

reminder. If you select “Music” or “Dance” or “Trumpet”, you can select the music, dancing or trumpet you want to play in the list;

③ Set the starting and ending time for the reminder;

④ Set repetition time;

⑤ Click “Finish”.

 How to view or delete timed reminders:

Click a certain date to view the timed-reminder task of the very day. Click to delete the reminder. When you select a certain reminder, you can edit its information.

Click the menu on the right upper corner to delete the reminder in batches;

[Control Hand]

There are 10 DOFs on robot each side arm&hand, can show a variety gesture.It can perform arm or finger gestures by clicking corresponding menu in the “Control Hand” app.

It is recommended not to manipulate the hand movements too frequently and allow the robot to fully demonstrate one action before proceeding to the next.

[Map]

Map Build

Build a map if you need to use the navigation function of the robot kong and have not built a map for the scene. Please refer to the “Sanbot Max Map building operation manual”to build a map.

Note:Sanbot Max can provide navigation guidance, preaching, and other services after a map is built.

Map Manage

Import map: Insert USB key into USB interface of robot, open “Map” App, click “import map” to import the map saved in the USB key root directory Export map: Insert USB key into USB interface of robot, open “Map” App, select one or multiple maps, click “export map” to export the map selected to USB key. Modify name: Long press the map and choose “Modify the name”, input new name and confirm; Delete map: Long press the map and choose “delete” and “Yes” to delete the map;

Hit a spot: Long press the map and choose “Hit a spot”:

① Knead your two fingers together to zoom in or out of a map, drag the map by single finger to find the place that required to be made as position point.

② Click “position point” and select “add” at the drop down list.

③ Long press on the position where marking is needed. When a circle appears, drag the small circle in the middle to specify the orientation of the robot in the

position and loosen the finger.

④ Enter the name of position point in the pop-up dialogue box, and click “save”.

⑤ If you need to delete or rename some position points, select ”delete” or “rename” option in the “Location point”drop down list and click corresponding

position point in the map.

⑥ Repeat step2~6, until all position points are drawn, then click “complete”.

Visual labeling

In some place, such as the place where deviation is easily happened in test on site, the place 1 meter in front of charging pile, Vision labels are required to help

robot positioning. These places would be confirmed based on specific environment and test result. Vision label stick on the ceiling, and ceiling is 2.5-4 meters away

from ground.

① Open “settings”app --> Robot--> The power switch--> Enable “Top view camera”;(please make sure that top vision 5V power supply is on.

② Open “Hardware Test” app, select “Head Motor Test” and click “reset” to make sure robot’s head is horizontal;

③ Open “Map”app,long press the map and select “Visual labeling”;

④ Stick vision label on the ceiling where vision label is required and push robot under the vision label;

Note: Vision label of charging pile need to be stuck 1 meter in front of charging pile and please push robot under the label and need to back to wall;

⑤ Prompt will be popped up when robot detects vision label, please click “confirm to add”;

⑥ Push robot to next place with vision label and click “confirm to add”when detecting vision and popping up a window;

⑦ If you want to delete a vision label , please select “delete vision label”and click corresponding label on the map.

⑧ After all vision labels are remarked, click “Then End Of The Marking” to back the main interface of the app;

Apply this map

Long press the map and choose “Apply this map”, the map is applied successfully after a prompt “Application of map(Success)/Has ended” comes to the

screen,the initial position point needs to be re-selected for calibration.

[Navigation guide]

“Navigation”App is used for robot automatically going to the position point remarked in the map. These points need to be set at “Map” App in advance, please check

“Hit a spot” in [Map] section;

① Choose the position point, robot will lead you to go there;

② Press the red button on robot shoulder it will stop navigating, press the green button it will continue to navigate;

③ Click "cancel navigation" to stop the navigation function in the process of leading the navigation. After waiting 5 minutes or 10 minutes without operation, the system will control the robot to go to the correct area.

④ After the guidance is completed, the robot will automatically return to the starting position point if it waits for a few seconds without any operation.

[Preach]

The "preach" APP allows the robot to show visitors around.

Open “Preach” app,click “click to settings” to configure your preach;

Initialization: Selection the navigation initial position point, the default position is the initial position point selected at startup;

Note: It is recommend to set the the navigation initial position point is same with the reception point;

Single-point setting

① Create a .txt file to write the preaching content; Put the .txt to a folder which named “xuanjiang”,copy the folder to the root directory of the U disk;

② Insert the U disk, the system will automatically detect the folder and pop up a prompt, click "ok" to import the preaching content;

③ Click Single-point setting to view all the preaching point;The position point will display on the home page of preach app after enable for perform the single point preach;

④ Click on the right side of the “single point settings” to enter “Single-point Visit Broadcasting Settings”. Here you can set the preach content and mode;

⑤ Broadcast voice content: refer to the step ② and ③ to upload preach content and click “Choice” to select corresponding file and save,if the preach voice is not too more you also can input it directly by clicking the related text box.

⑥ Broadcast advertising: if your robot is equipped with an ad screen. You can upload the ad content(image, video) which put in the “xuanjiang” folder located the U-disk root directory(refer to ②and③)；

⑦ Broadcast action: Select broadcast action and click “OK’ for saving;

⑧ Broadcast in mobile or not: It will start the voice broadcast after robot reaches the single position if it is disabled;

⑨ Sync the screen or not: If you robot equipped an ad screen and uploaded ad content, enable this function, it will sync the ad to ad screen;

⑩ Save

Multipoint setting

① Click “ADD” to add a new route and name the route and save;

② Company name settings: Input company name;

③ Route name setting: edit the route name;

④ Visit Route Setting:Click “+” or “-” to add or delete the position point and adjust the visit order on the visit route;

⑤ Broadcast in mobile or not: It will start the voice broadcast after robot reaches the single position if it is disabled;

⑥ Waiting time after arrival: Select the waiting time after arrival the destination;

[Desktop replacement tool]

Users can change the desktop background and the apps on the home page.

Edit desktop

Background: to change the background of the desktop (picture size 1920x1200, picture format: jpg,jpeg,png);

App1, App2,...,App8 to change the 8 apps on the home page.

Preview: to preview the settings;

Save: to save the changes.

6.Voice interaction

(1) Wake-up voice:

The ear light goes out when the robot is in sleep state. Speak the robot’s name “Hi, Sanbot” to wake it up and the ear light turns green. Now you can control the robot by voice command (view table below) and chat with it if it is connected to the network.

Notes: You are able to wake the robot up within 4 meters around it. But it may be affected by the ambient noise. The best way to wake the robot up is that you directly face the robot in a distance about 1.5 meters. The robot will get into sleep if it doesn’t detect voice within 10 seconds to 30 seconds after it is wakened.

(2) Voice Command

The robot can directly respond to those commands with wake-up words, for example, “Hi, Sanbot, Sing a song”.

Only in the wake-up state, the robot can respond to those commands without wake-up words, for example, “Sing a song”. The precondition is the Speech understanding/synthesis is Watson/Google else you need configure the voice interaction content, refer to below (3)section.

(3)Control Command：

If you set the Speech understanding/synthesis is dialogflow/Google under the Language &Region option in the settings, you can configure you personalized command words with google dialogflow platform. For details please reference “How to configuration your google voice”.

If you set the Speech understanding/synthesis is Watson/Nuance under the Language &Region option in the settings, you can use the below command words directly to control the robot. Function Voice Command Wake robot up Hi Sanbot, Hello Sanbot Keep silent, Stop talking(Silent mode) Voice interruption Be quiet (Sleep state) Turn left Turn left Turn right Turn right Turn about Turn about Turn on LED light Light on Turn off LED light Light off Play music Play music, Sing a song Pause music Pause music Resume music Resume music Previous music Previous music Next music Next music Exit music Quit music Play movie Play movie, See a movie, Play video Pause movie Pause movie Resume movie Resume movie Previous movie Previous movie Next movie Next movie Exit movie Quit movie Start dancing Start dancing, Have a dance, Take a dance Pause dancing Pause dancing Resume dancing Resume dancing Stop dancing Stop dancing Start self-introduction Who are you, What can you do Volume up Speak louder

Function Voice Command Volume down Speak softer Open APP Run + “APP” “APP” is related APP name Close APP Exit + “APP” Start take photos Take a photo, Take photo, Take a picture, Take picture Exit camera Quit camera

To Operate Mobile APP

1. Download and Install

Download and install the “San-Link” APP from the APP Store on your phone.

We recommend that you use a phone running Android 4.0 + or IOS 9.0+.

2. Login

Open the “San-Link” APP, click “Login”.

If you have not register the San-Link account, please click “Register” to input user information and then you can get a verification code by SMS on your mobile, input the verification code and click “register” to finish.

If you have already had an account, please input the correct user name and password and click “Login”.

Note: When you create a new account, the user name should be 6 to 18 letters or a combination of letters and numbers and the password should be a combination of 6 to

18 letters and numbers.

3. Add Robot /Friends

(1) Add friends

Click the “+” button on the top right corner of the “San-Link” APP and select “Scan” of your relatives and friends (open his/her “San-Link” APP → Click “Me” →Click blank space beside the portrait → Click the QR code icon) to add each other. Or you can select “Add Friends”, input his/her San-Link account, search and add as friends. And in “Add Friends”, it will also show your account name and QR code.

(2) Add the robot

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If you need to remote control the robot, please first add the robot, San-Link supports add multiple robots.

Click the “+” button on the top right corner of the “Q-Link” APP and select “Scan” to scan QR codes of the robot (Click “Settings” on the robot → System→ QR code) to add the robot:

· If you are not a company manager and the scanning robot does not belong to any company;It is needed to input the auth code robot received for creating a company.If the robot cannot receive the auth code, please contact Sanbot team to help create the company;.

·If you are a company manager and the scanning robot doesn’t belong to any company. You can add the robot to your company directly by inputting the auth code robot received. Robot will add the shared resources(company info, face data etc.) of your company automatically.

·If the added robot belong to a company which you are not in.The company manager will receive your application to join the company, decide whether you agree to joint the company.

4. Chats

On the “Chats” interface, you can:

 Receive alarm messages, such as alarms from smart home devices.

 Manage session messages and send messages to contacts or chat with them via video, etc.

 Manage your contacts, your contacts include your friends and robots whom you have added to it, you can view message, delete contacts, set remarks, send message to

your contacts (include words/voice/picture), voice call, video call, etc.

 Receive notification messages. If you are the administrator, you will receive information when someone is applying for adding your robot as a friend. You can decide

whether or not to agree to add him/her and assign certain authority for him/her.

5. Contacts

You can view joined company, added friends and company members and robots here. Search: Input the key words to the Search box can quick find the related robot and friends;

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New friend: To view the added or request history information of friends or robots; Group chat: To view joined group and launch a group chat; Company: To view all the added company; a) If you are not the manager of the company:

· You can search friends and robots by inputting the keywords to the search box after enter the company;

· To view robot ID, nickname and launch a chat with robot;

· To view member ID,nickname, friend request(if the member is not your friend),launch a chat(If the member is your friend)

· Quit the company by click the three point of the upper right Corner;

b) If you are the manager of the company:

· To modify the company name, launch company group chat;

· To find company member or robot by inputting keyword in the search box;

· To view robot ID, nickname, send message to robot and remove robot from company;

· To view member ID, nickname, enable/disable the remote control permission(video,record etc.) of the member,send message to the member,remove the

member from company; Friend:To view all added personal friends, modify a friend info, send message or video call;

6. Life

After you finish adding the robot, you can use San-Link to control your robot remotely.

Click “life”on the bottom side to access life section, choose the robot and click “Remote Control” to go to control interface.

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SN function ① Back to father interface---life ② To browse videos in the high-definition color camera of the robot ③ Turn on/off the sounds from the robot side Click to view robot current voltage and click “go charging” in the son interface to control robot go to ④ charge ⑤ To let the frames flip horizontal when you are viewing the robot video Click it to unroll extension function：  Click to start recording a video, again finish the video recording.  Click to printscreen for current frame of the video. ⑥  Click to turn on/off the robot LED light remotely.  Click and to adjust robot volume remotely.  Click to roll the extension function. To open the map app of robot and control robot go to specified location point. Note: there must be ⑦ a map in the robot map app and marked the location point out. ⑧ To control robot’s head: look up/down, turn right/left.

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SN function ⑨ To control the robot to movement by clicking the corresponding button. ⑩ To send the eye emoji to robot. To control the robot speak by below ways: Click to call out the “ ” button. Long press and speak to the phone, Sanlink will convert your voice to text, click send button to let robot speak out the voice. ⑪ Click to choose a short message, click “send” to let robot speak out it. The short message can be edited by the “Edit” menu. Click to input a text message and click “send” to let robot speak out.

Note: When you view the video from the camera of the robot via mobile APP, the ear light of the robot will turn red. It can only support one user one time to view videos.

When more than one people view the video or the robot is power off or no network access or poor network, etc. It will all lead us cannot view the robot video or view discontinuity video, etc. The video or picture that you record or take of the current video will all saved in your phone, you can click “Me”, choose “Photos” to view it.

7. Me

On the “Me” interface, you can:

 Change your head portrait, nickname, bound phone No.and password and open your QR code,

 My robot: Show all robots of your company. View robot details info.(sw version, robot memory and permission only valid for company manger);

 View/manage the picture or videos taken by remote control;

 Community: Visit Sanbot community;

 Member Center:Robot Ray(Only for rent business), Order record(to view the history orders);

 Sanbot online store;

 System setting: To configure the app parameters(data remind,auto open video, about(app version),bounded phone and logout);

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