AGENDA - MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE TO BE HELD ON MONDAY, 10 DECEMBER 2018 AT 7.30PM IN THE ROBING ROOM, THE CASTLE, HERTFORD

1. RECORDING OF MEETING

To establish if it is the intention of any person present to record the meeting.

2. APOLOGIES FOR ABSENCE

To receive apologies for absence .

3. DECLARATIONS OF INTEREST

To receive M embers’ declarations of Disclosa ble Pecuniary Interests (as defined by the Relevant Authorities (Disclosable Pecuniary Interests) Regulations 2012) where these Disclosable Pecuniary Interests:

a) Have not already been entered into the register and b) Relate to a matter to be considered

To note that such interests so declared must be formally notified to Town Clerk and the Monitoring Officer at East Hertfordshire Di strict Council of the interest within 28 days.

To receive Members’ declarations of Declarable Interests in accordance with Hertford Town Council’s Code of Conduct (adopted 8 th April 2013).

4 THE MINUTES

To confirm as correct the minutes of the meeting he ld on 1 October 18 and to authorise the Chairman to sign the same .

5. MATTERS ARISING FROM THE MINUTES NOT DEALT WITH ELSEWHERE ON THE AGENDA

The Action Sheet is attached as PAPER A (page 5)

6. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

Members of the public may speak about specific items on this agenda which contain a recommendation, provided they have advised the Town Clerk of their wish to speak no later than midday on the Friday before the meeting (or midday of the last working day of the week before the meeting). A list giving details of the name(s) and relevant agenda item(s) will be circulated to Councillors before the meeting commences .

1 7. TOURISM AND PROMOTION

(a) Report on Town & Tourist Information Centre (T&TIC)

To receive report on the recent activities of the T&TIC - PAPER B (page 7)

(b) Hertford Town Council Events

To receive a report detailing the feedback from the 201 8 programme - PAPER C (page 17)

(c) Town Centre Update

To receive a report from the To wn Centre Coordinator – PAPER D (page 23)

(d ) Hertford Entrepreneurs

To receive a report on the activities of the Hertford Entrepreneu rs – PAPER E (page 29)

8. VENUES

(a) Venue Hire Report

A report on the current position with the hire of venues – PAPER F (page 37)

(b) Friends of Hertford Castle

To receive the minutes of the meeting of the Friends of Hertford Castle – PAPER G (page 49)

9 CCTV REPORT

CCTV Statistics and Taxi Marshals Update

To receive a report on the CCTV statistics and Taxi Marshals – PAPER H (page 53)

10 . NEIGHBOURHOOD AREA PLAN

To receive the minut es of the Bengeo Working Party held on 11 October and 8 November 2018 and the Sele Working party held on 28 November 2018 - PAPER I (page 57)

11. SELE WARD NEIGHBOURHOOD AREA PLAN

2 To approve the Sele Neighbourhood Area Plan - PAPER J (page 63)

12 . HERTFORD CASTLE GROUNDS - GREENSPACE ACTION PLAN

To receive a report on the draft document - PAPER K (page 67)

13. PLANNING SUB COMMITTEE

To receive th e Minutes of the Planning Sub -Committee meetings of 1 October, 15 October, 29 October and 12 November 2018 . These minutes have each been circulated. Councillors are asked to bring their copies with them.

14 . PROGRESS ON OBJECTIVES 2016/19

To note th e progress on the Objectives - PAPER L (page 70)

15. FINANCE - SECOND QUARTER INCOME AND EXPENDITURE 2018/19

To receive a report on the second quarter income and expenditure for 201 8/19 . – PAPER M (page 77)

16 . DRAFT BUDGET

To consider items for inc lusion in the budget for 2019/20 – PAPER N (page 85)

17. PUBLIC SPACES PROTECTION ORDER

To receive a report on the consultation being undertaken by East Herts Council on the Public Spaces Protection Order 2016 - PAPER O (pag e 87)

18. EXCLUSION OF PRESS AND PUBLIC

It is recommended that in view of the confidential nature of the following item, that contains exempt information as defined in Schedule 12A of the Local Government Act 1972 (as amended ), the public sha ll be excluded while the following item is discussed.

19. COUNCIL SERVICES

To receive a repor t – PAPER P (page 103)

3 This page is intentionally blank

4 PAPER A Development and Leisure Committee Action Plan from 1 October 2018 Meeting

Action Required By Lead Status officer Progress Maidenhead Street Ongoing JW Progress has been made to develop detailed proposals for the HUDS scheme of improvement to The Wash, Project – now including Maidenhead Street and Bull Plain. Formal consultation on proposed changes to the Traffic Regulation The Wash and Bull Plain as Orders commenced in May 2018. Work has commenced with works to the Wash now complete and works to a package of projects. Maidenhead Street to be completed by end of November 2018. Works will be suspended for all of December 2018 to reduce disruption to Christmas trade in the town centre. Works on Bull Plain to take place in New Year with scheduled completion by beginning of March 2019.

Financial Reporting– 1 October 18 LW & Included in reports Changes to both TTIC MB reports and Finance reports requested. TTIC reports to put income into context against expenditure, with 5 5 5 graphs and Finance Report ‘At a glance’ figures be reported in monetary terms rather than percentages. This page is intentionally blank

6 REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 10 DECEMBER 2018 PAPER B

AGENDA 7 (A) – HERTFORD TOWN & TOURIST INFORMATION CENTRE (TTIC) FOR THE PERIOD SEPTEMBER TO OCTOBER 2018

1. PURPOSE OF THE REPORT

This report provides the Committee with an update on activity at the Town and Tourist Information Centre (TTIC) for the above period.

The report also contains an update on proposals to increase income and services at the TTIC.

2. STATISTICS REPORT

Visitor enquiries categorised as per the below table: September October Accommodation 11 6 Attractions 392 328 Council 39 75 Directions 120 96 Events 234 302 Relocation 14 2 Services 50 55 Souvenirs 244 435 Ticket sales 108 133 Transport 58 74 Walks & Cycling 50 24 Other 127 129 TOTAL 1447 1659

Event enquiries increased in October due to The Hertford Food and Drink Festival. Souvenir enquiries increased in October as a result of alcohol sales and the Hertford Calendar, as well as interest in 3D printed items.

Telephone enquiries categorised as per the below table: September October Accommodation 5 1 Attractions 9 7 Council 28 35 Directions 1 3 Events 21 34 Relocation 1 0 Services 2 1 Souvenirs 12 9

7 Ticket sales 28 66 Transport 1 1 Walks & Cycling 1 2 Other 15 22 TOTAL 124 181

Telephone enquires increased due to ticket sales enquiries for the October Halloween Walks.

Written enquiries categorised as per the below table: September October Accommodation 1 0 Attractions 9 3 Council 7 5 Events 10 12 Souvenirs 3 5 Ticket sales 22 2 Transport 0 0 Walks & Cycling 1 0 Other 5 6 TOTAL 58 33

The majority of written enquiries received are from organisations asking the TTIC to promote events, attractions or services. Promotional material is often sent by email instead.

Email enquiries categorised as per the below table: September October Accommodation 1 1 Attractions 45 26 Council 39 126 Directions 5 0 Events 113 126 Relocation 0 0 Services 5 7 Souvenirs 47 43 Ticket sales 17 25 Transport 1 3 Walks & Cycling 3 3 Other 14 22 TOTAL 290 382

Council enquiries increased in October due to the Maidenhead Street works; residents and traders wanted more information.

8 3. SALES & STOCK

Gross Retail Sales Income

The income comparison with 2017 for the reporting period is:

· September up by £274.87 (34%), · October up by £619.64 (69%) · Sales are up on the same period last year by £966.51 (55%).

The gross retail income target for the 2018/2019 financial year at the TTIC is £18540. The total gross retail income generated for 2018/2019 covering April – October is £8,745.59.

Event and Coach Ticket Sales Income

The income comparison with 2017 for the reporting period is as follows:

· September up by £661.60 (37%) · October down by £454 (15%) · Sales are up on the same period last year by £207.60 (4%)

The event and coach ticket income target for the 2018/2019 financial year at the TTIC is £24,720. Appendix A details that from April – October, the TTIC have taken £30,944.55, exceeding the budget.

It is important to note that £12,432 of this income was generated for Open Air Cinema ticket sales, the income from this event goes into the Event income budget code 4220 to assist with offsetting the cost of the events. Income of £70 was generated from ticket sales for a Hertford Entrepreneurs Network Event and transferred to budget code 4229.

To date, the TTIC have generated a total of £18,512.55 for the 2018/2019 event and coach ticket sales income.

Guided Walks

The TTIC organise town centre walks to generate income, increase the footfall into the town, promote the area and promote a healthy lifestyle.

Organised walks covering the period are shown below

Title Date Ticket Available Tickets Total price tickets sold Buildings of 9th September Free 60 24 00.00 Delight

9 Buildings of 16 th Free 60 19 00.00 Delight September Food Glorious 14 th October £6 25 7 £42.00 Food Haunted 26-31 October £6 250 163 £978 Hertford

The Buildings of Delight Walks are free to attend and organised during Hertford Heritage Weekend.

Ticket sales for the Food Glorious Food Walk were low due to a forecast of torrential rain all day.

Officers will investigate adding additional Halloween Walks for next year to accommodate the demand.

TTIC Officers have been investigating Church Walks and Pub Walks. A guide for each walk has been confirmed. For the Church Walks there is interest from All Saint’s Church; replies are expected soon from the Quaker Meeting House and St Joseph’s Catholic Church. The first Pub Walk is expected to be arranged for the early months of 2019.

4. UPDATE ON PROPOSALS TO INCREASE INCOME

Alcohol Sales

The recent introduced sale of beer and spirits have boosted retail sales. Many beverages and brands stocked are being re-ordered to meet demand.

McMullen’s have not been bottling beer for the last few months but are starting to bottle beer again in the New Year. Officers will be seeking to order stock when available.

Hertford Map

Officers are still seeking quotes to produce a pocket sized fold out Hertford map for visitors which includes trader discount vouchers; there has been a lot of interest from traders to be included. It is intended that these maps will retail at £1 each and will be available to buy from early 2019.

Hertford Calendar

The 2019 Official Hertford Calendar is now available to buy at £10 each or £9 each for more than one. Three retail outlets have purchased calendars, Clock Cards, Messages and Gays Newsagents; we have sold 41 in this way earning a profit of £2 per calendar (total £82.00).

10 43 calendars have been sold through the TTIC to date, 15 at £10 and 28 at £9 totalling £402.

Cards for Good Causes

The TTIC became a host shop for Cards for Good Causes on 19 th October and is stocking charity Christmas cards and gifts until 24 th December. An article was published in Axis magazine’s November edition and The Hertfordshire Mercury; fliers were delivered to over 100 homes in town, and a social media campaign has been undertaken.

Made in Herts

Items from the Made in Herts Studios continue to attract customers; Officers expect to sell stock, in particular jewellery, glassware and seasonal handmade decorations, as Christmas presents in the months to December by promoting the merchandise using social media and using visual merchandise to attract customers.

Click & Collect

This service is being promoted through social media and window displays to encourage Christmas business. The service is a Click and Collect system so that, if a customer were to purchase an item from a list of specific online retailers signed up to Hubox, eg Warehouse, Boohoo, HMV, Jack Wills, the customer could chose to have their parcel delivered to the TTIC to collect. Officers are in touch with the service provider (Hubox) to offer advice on potential new retailers, for example Asos.

Stamp Sales

Since queues are long at the Post Office in the period before Christmas, Officers are promoting the sale of Royal Mail postage stamps, and a Royal Mail Business Account has been opened for the purchase of stamps by the TTIC at a discounted price.

Gift Packs

Officers have made up some gift pack ideas for Christmas presents, incorporating existing souvenirs wrapped in cellophane and bound with ribbon, to order and that are pre-prepared.

New Stock

Following an idea from one of the Councillors, Officers have purchased environmentally-safe and bird friendly Duck Food from the RSPB. In addition, two new t-shirt designs are now in stock selling at £15 each, and two new Christmas bauble designs are in production to sell at £10 each or two for £17.

11 Slat Wall Extension

Additional retail selling space and extra slat walling was installed at the end of October. This provides additional room to display the range of souvenirs for sale at the TTIC. A total of 6 posters sold in November verses no sales in October.

5. UPDATE ON WAYS TO INCREASE SERVICES TO THE PUBLIC AT TTIC

Drop-in sessions at the TTIC

The first Meet Your Councillor Surgery took place between on 11am and 1pm on 17 th November.

Councillor Sue Dunkley and Councillor Jan Goodeve attended the TTIC for the first in a series of Surgeries.

There were 8 members of the public in attendance at this event with enquiries relating to the Maidenhead Street Works, lighting at Sele Farm, free parking in the town centre, the Hertford Theatre expansion and taxi licences.

Residents are invited to attend the Councillor Surgeries to discuss any issues or relevant matters with Councillors in attendance. The Surgeries are being promoted using social media, a poster campaign and word of mouth.

Future Councillor Surgery dates are as follows:

1st December, 15th December, 5th January, 19th January, 2nd February,(with 2 Councillors each Surgery). TTIC Officers will endeavour to fill these places.

The Meet your Councillor Surgeries will be trialled for a period of 3 months.

Newsletters

Local competitions with Hertford based companies including McMullen’s and The Hummingbird have been organised to encourage the public to subscribe to weekly newsletters.

As of 19 th November, there are 683 subscribers to the weekly e-newsletter. Officers will further increase subscriber numbers by using special promotions, social media campaigns and window advertising.

Volunteering Opportunities

A window display for The Royal British Legion and the Secret Society of Hertford Crafters (SSoHC) was installed at the TTIC from 22nd October which coincided with an appeal for volunteers for the Poppy Appeal on social media and websites. The display received a lot of attention because of the poppy covered hart centrepiece made specifically for the TTIC by a member of the SSoHC.

12 Officers are seeking to organise a Hertford Volunteer Fair in the New Year. Charities and volunteering organisations will be invited to attend to promote the volunteering sector and opportunities. The Mill Bridge Rooms and Hertford Castle are possible venues to hold the event.

International Mail Order

The TTIC have received two souvenir orders from abroad: America and New Zealand, for tea towels, calendars and hand painted Christmas baubles. Officers are keen to increase international sales enquiries and plan to extend this service by promotion through social media.

3D Printing

A local engineer with a 3D printing machine was showcased in the window of the TTIC for a month. From a photographic image, the engineer produced a 3D bust of Councillor Peter Ruffles and The Mayor of Hertford, Councillor Beryl Wrangles.

In return for allowing the engineer the opportunity to display their work, the TTIC sold 3D pencil toppers of the Councillors earning a commission of 25% per pencil.

Although the income generated from this campaign wasn’t significant, the publicity received went viral on social media with thousands interacting with the posts promoting the pencils which also promoted the TTIC and Hertford. As a result, the footfall increased and new visitors entered the TTIC.

Winning Windows Competition

The 2018 Winning Windows Competition launched on 18th October. Three local businesses; Hertford Theatre, Cafe Rouge and The Old Barge Pub supplied prizes. This year’s theme is ‘Santa Claus is Coming to Town’.

Fifteen traders entered the competition this year which is down on last year’s 24 entries. Feedback is being sought as to why the level of entries declined.

Cinnabar was awarded winner, Go Move was awarded second place and Hertford Hair third place.

The winners were announced at the Christmas Gala on 23rd November.

Charity Competition

Officers organised a competition for a ‘silent auction’ to take place with the public bidding for tickets to a Tottenham Hotspur home game (in a hospitality suite), courtesy of SJE Carpentry.

All proceeds went to the Mayor’s chosen charities, Prostate Cancer UK and St John Ambulance. The winning bid was £100.

13 6. PROVISION OF BUS TIMETABLES

At the meeting of Full Council in October 2018, the matter of the provision of bus timetables at the Town and Tourist Information Centre (TTIC) was raised. There was concern expressed at the lack of availability of certain timetables, and charges being levied for photocopying or printing in this instance, and the Chairman undertook for the matter to be considered at this meeting.

Bus companies provide a range of printed bus timetables to the TTIC that are in turn available for the public to collect from the TTIC free of charge. When stock runs out of the required leaflet the public require, or if the bus company have not made copies available, there is a charge of £0.10 per page to cover the cost of photocopying/printing the timetable information required.

Where bus companies are not providing timetables, then TTIC staff are printing out timetables from the internet.

On average around 6 timetables per week are being printed. Some are single pages whilst others run to 25+ pages long. Customers often ask for multiple copies.

Officers try to refer customers to the County Council’s website where the timetables can be found.

Visitors ask for timetables for routes that serve Hertford, out of town and also outside of the county.

Some bus providers do not provide printed copies, others supply limited copies or do not supply the new timetables when released which result in the TTIC having to print from timetables supplied online.

Frequently visitors collecting the free physical timetables will take multiple copies or ask for multiple copies for friends/family.

Officers also note that frequently returning customers ask for replacement copies.

There have been no complaints or negative comments from visitors being told about the cost of printing if the relevant brochure is not available.

6. RECOMMENDATIONS

It is RECOMMENDED that: a) The Committee consider whether to continue to charge for printed bus timetables. b) The Committee notes this report.

Report by: Lisa Waterman– Interim Town and Tourism Development Manager

14 Visitors (tally sheet) Visitors (tally sheet) 3000 2500

2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2000

Apr 1444 1809 1202 1434 2720 2463 1500

May 1163 930 1067 1274 1305 1581 1000

Jun 1253 1129 1005 1189 1389 1505 500

Jul 1375 1272 1197 1508 1593 1545 0 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Aug 1676 1376 1248 1890 2550 2688 2013/14 1444 1163 1253 1375 1676 1135 1352 1180 843 1061 1077 1419 Enquiries Sep 1135 1184 938 1259 1258 1447 2014/15 1809 930 1129 1272 1376 1184 1574 1072 811 931 930 1647 Oct 1352 1574 1295 1777 1322 1659 2015/16 1202 1067 1005 1197 1248 938 1295 1132 870 1026 1080 1192 Nov 1180 1072 1132 1782 1616 2016/17 1434 1274 1189 1508 1890 1259 1777 1782 1208 1083 1176 1487 Dec 843 811 870 1208 1379 2017/18 2720 1305 1389 1593 2550 1258 1322 1616 1379 1297 1243 1922 2018/19 2463 1581 1505 1545 2688 1447 1659 Jan 1061 931 1026 1083 1297 Feb 1077 930 1080 1176 1243 Months Mar 1419 1647 1192 1487 1922 14978 14665 13252 17067 19594 9782

Telephone Enquiries

500 450 400 TELEPHONE Enquiries 350 300 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 250 Apr 152 250 215 200 147 149 200

May 146 189 183 203 194 185 Enquiries 150 Jun 117 212 176 164 175 223 100 Jul 182 199 229 196 240 187 50 Aug 172 273 239 450 330 241 0 Sep 141 156 202 152 129 124 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Oct 212 247 223 237 249 181 2013/14 152 146 117 182 172 141 212 208 152 190 217 240 2014/15 Nov 208 252 197 162 107 250 189 212 199 273 156 247 252 111 137 141 219 2015/16 215 183 176 229 239 202 223 197 97 154 170 173 Dec 152 111 97 92 92 2016/17 200 203 164 196 450 152 237 162 92 115 157 180 Jan 190 137 154 115 112 2017/18 147 194 175 240 330 129 249 107 92 112 126 163 Feb 217 141 170 157 126 2018/19 149 185 223 187 241 124 181 Months Mar 240 219 173 180 163 2129 2386 2258 2308 2064 985

E-Mail Enquiries 500

450

E-Mail Enquiries 400 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 350 Apr 59 285 81 239 157 119 300 May 45 240 89 231 183 437 250 Jun 58 129 74 183 150 135 200 Enquiries Jul 69 130 115 214 283 191 150

Aug 99 145 151 275 185 239 100

Sep 97 191 239 210 291 290 50 Oct 152 156 321 188 225 382 0 Nov 133 121 244 181 167 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Dec 146 71 287 152 127 2013/14 59 45 58 69 99 97 152 133 146 251 241 263 2014/15 285 240 129 130 145 191 156 121 71 103 123 126 Jan 251 103 249 242 169 2015/16 81 89 74 115 151 239 321 244 287 249 296 290 Feb 241 123 296 187 211 2016/17 239 231 183 214 275 210 188 181 152 242 187 175 Mar 263 126 290 175 165 2017/18 157 183 150 283 185 291 225 167 127 169 211 165 1613 1820 2436 2477 2313 1121 2018/19 119 437 135 191 239 290 382

Months

Written (Letters & Fax) Enquiries

Written (Letters & Fax) Enquiries 70 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 60 Apr 10 51 14 34 38 29 50 May 7 21 13 36 28 44 40 30 Jun 23 7 13 45 27 31 20

Jul 17 16 8 35 31 31 Enquiries 10 0 Aug 12 17 22 32 23 38 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Sep 17 12 14 30 26 58 2013/14 10 7 23 17 12 17 24 21 15 33 32 55 Oct 24 19 22 29 34 33 2014/15 51 21 7 16 17 12 19 24 14 22 24 21 Nov 21 24 23 32 25 2015/16 14 13 13 8 22 14 22 23 19 35 30 33 Dec 15 14 19 25 17 2016/17 34 36 45 35 32 30 29 32 25 52 34 37 2017/18 38 28 27 31 23 26 34 25 17 34 33 53 Jan 33 22 35 52 34 2018/19 29 44 31 31 38 58 33 Feb 32 24 30 34 33 Mar 55 21 33 37 53 266 248 246 421 369 173 Months

Paper B TTIC Report Appendix A (two tabs) 1 of 5 Enquiries

15 GROSS RETAIL SALES INCOME 2013/14 2014/2015 2015/2016 2016/17 2017/18 2018/19 Apr £631.59 £558.58 £462.79 £641.57 £1,764.99 £1,625.22 May £864.14 £311.11 £365.75 £556.94 £720.87 £945.13 Jun £578.10 £566.69 £514.16 £597.56 £979.37 £1,331.99 Jul £656.11 £882.49 £618.17 £847.34 £1,081.95 £974.88 Aug £697.83 £538.82 £411.63 £993.91 £1,081.44 £1,104.75 Sep £458.62 £582.98 £589.52 £584.55 £800.91 £1,075.78 Oct £689.30 £1,513.92 £783.93 £1,039.13 £996.20 £1,687.84 Nov £1,013.21 £860.27 £1,033.95 £1,797.46 £2,036.31 Dec £964.48 £1,243.19 £1,249.25 £2,245.37 £3,019.76 Jan £459.58 £511.74 £682.46 £701.86 £1,365.91 Feb £718.58 £458.81 £681.28 £1,592.99 £1,157.10 Mar £587.71 £592.99 £642.41 £1,191.20 £1,399.17 £8,319.25 £8,621.59 £8,035.31 £12,789.89 £16,403.97 £5,981.97 1616 16

EVENT & COACH TICKET SALES INCOME 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 Apr £2,969.30 £2,598.45 £5,605.85 £3,050.00 £3,391.50 £3,735.30 May £3,548.15 £4,807.21 £5,777.60 £5,187.70 £5,164.70 £8,104.90 Jun £2,041.90 £3,995.65 £3,986.35 £4,059.05 £5,101.50 £6,638.95 Jul £3,627.75 £4,024.10 £4,178.05 £4,804.39 £5,059.00 £3,833.80 Aug £2,095.00 £4,500.50 £2,089.55 £6,752.05 £3,199.70 £3,709.00 Sep £2,098.90 £1,925.75 £2,296.80 £1,702.45 £1,774.00 £2,435.60 Oct £3,556.60 £7,658.23 £2,548.15 £3,709.50 £2,941.00 £2,487.00 Nov £3,933.85 £3,861.87 £2,276.50 £1,832.05 £2,384.10 Dec £2,679.95 £844.50 £1,046.50 £1,146.50 £799.00 Jan £2,768.50 £1,441.00 £3,070.00 £1,490.50 £1,960.50 Feb £1,892.35 £1,638.50 £3,881.35 £2,323.50 £1,704.50 Mar £4,163.05 £3,233.10 £3,967.30 £2,609.54 £4,244.00 £35,375.30 £40,528.86 £40,724.00 £38,667.23 £37,723.50 £26,021.95

Paper B TTIC Report Appendix A (two tabs) 2 of 5 Income PAPER C

REPORT TO A MEETING OF THE DEVELOPMENT & LEISURE COMMITTEE – 10 TH DECEMBER 2018

AGENDA ITEM 7 (B) – EVENTS UPDATE

1. PURPOSE OF THE REPORT

This report provides the Committee with an update on the 2018 events that have taken place since the last Committee meeting. The report also provides the Committee with progress on the 2019 events programme.

2. RECENT EVENTS

Hertford Food and Drink Festival – Friday 12 th – Sunday 14 th October

Sponsored by McMullen’s Brewery, Clover Kitchens, Wrenbridge and McCarthy and Stone.

Total sponsorship income £4000. Total stall holder income from Saturday Town Centre Event £460 Total stall holder income from Sunday Hertford Castle Event £4570.

Friday 12 th October

Traders participating on Friday reported high volumes of bookings for the events organised in conjunction with the festival. McMullen’s Brewery sold out for their pop-up dining event within a few hours of releasing tickets.

The Hertford Street Food Heroes event was well attended in the town centre.

Saturday 13 th October

This event was based in the town centre and 21 businesses offered food or drink related discounts, events and in-house activities.

Despite the town centre redevelopment works taking place during the event, the town centre was very busy. The market stalls reported good business from the event as did the traders.

The McMullen brewery events were very popular with families, and their horse and dray rode around the town centre.

The Mayor’s Cake Decorating Competition once again proved popular, with over 30 children participating.

The cookery demonstrations located in Parliament Square received mixed feedback. The aim of the demonstration tent is to provide local restaurants with an opportunity to promote their offerings to the public by demonstrating skills to the public.

171 PAPER C

This year, getting businesses to participate in demonstrating on stage proved difficult as many businesses were busy with the Saturday trade and struggled to find staff to cook/assist on stage during the event.

Out of five businesses booked to demonstrate, two were unable to attend the event due to shortage in staff or being too busy.

This resulted in quiet periods and lack of momentum throughout the event despite an improvised ‘fill in’ act.

The celebrity baker booked for the event, Steven Carter Bailey, attracted crowds during his performance.

Visitors watched demonstrations for an average of around 10 minutes at a time.

The stall holders that were pitched close to the cookery demonstrations proved popular and the traders in Parliament Square reported an increase in footfall.

Sunday 14 th October

Nine town centre traders offered discounts, events and activities on the Sunday, although one was closed on the day due to unforeseen circumstances.

The Castle event was poorly attended with bad weather throughout the day likely to have been a major factor in this. Five food traders did not attend the event despite paying for their pitch.

A total of 211 visitors entered the Castle, and £17 was donated to the Mayor’s chosen charities.

The food stall holders and bar reported that they made a loss from the event due to the bad weather which impacted the estimated footfall at the event.

Despite the losses reported, two stall holders that attended the event this year have booked to attend the 2019 event.

Hertford Christmas Gala & Think Christmas Think Hertford

Friday 23 rd and Saturday 24 th November. Sponsored by Duffield Harrison Solicitors, Specsavers and Wrenbridge

Total sponsorship income £2250 Total stall holder income £1790

Friday 23 rd November

The Christmas Gala was very well attended despite the reduced size festive market as a result of the redevelopment works in Maidenhead Street.

18 PAPER C

The event footfall was high with consistent crowds of visitors in Parliament Sq, Fore Street, Market Place and Salisbury Sq due to entertainment and market stalls.

The general feedback from the event was positive with visitors enjoying the performances by Salisbury Sq, parents commenting that children enjoyed the snow machine and traders reported an increase in footfall and sales from the event.

A few complaints were received that the Christmas tree lighting needed improving. The contractor redressed the trees lights after the event which has improved the appearance.

Over 20 complaints were received by email or telephone call from the public who protested and urged the Council to cancel the reindeer booked for the event. In addition, a petition against Hertford having reindeer at the event was created online, which by the time of the event had approximately 50 signatories, and two media companies featured articles on Hertford Town Council’s decision to have the animals at the event.

No other complaints have been received from paid entertainment or attractions booked at any other HTC event this year.

On the evening, protesters attended the event and handed leaflets to visitors.

Due to the complaints received, Officers took the decision not to promote the reindeer on social media campaigns or post-event press releases due to the negative reaction from some members of the public.

The Council remains satisfied that the standard of welfare demonstrated by the farm providing the reindeer is high, and that the farm is meeting all requirements for the management and transport of the reindeer.

The reindeer cost £850.80 this year.

The reason for having reindeer at the event is to encourage visitors to attend as part of the range of entertainment. The reindeer were a very popular attraction throughout the event.

It is therefore worth the committee considering whether reindeer should be booked for the 2019 event if it is not suitable to promote the attraction ahead of or during the event to visitors due to the public backlash received.

It is important to note that considerable Officer time was used replying to complaints received from the public.

Saturday 24 th November

Traders offered discounts, instore promotions and activities for visitors to encourage and increase spend in store.

Various entertainment was booked including a magician, snow machine, decorative trees, balloon artist and football workshop for this event to

19 PAPER C

encourage visitors to visit and shop in Hertford. In addition, local charity CHIPS and salsa company provided entertainment for visitors in Parliament Square.

Only 10 children attended the magic show, the football workshop was cancelled due to the provider having to pull out for unforeseen circumstances, and only one person participated in the salsa lessons available.

The Town Centre Officer verbally interviewed many visitors during the event asking them if their visit to Hertford was for the entertainment arranged, the discounts in the shops or for other reasons.

None of those interviewed revealed they attended because of the entertainment arranged although many did say they attended because of the discounts on offer.

Further investigations following the event revealed that many children attend clubs and classed on Saturdays, therefore they wouldn’t be able to attend the event until late afternoon.

Traders’ feedback post event was mixed, all didn’t think the entertainment increased the footfall, some said that the retail was quiet as it was before pay day however they all said they would participate next year.

It is therefore suggested to continue running the event with the exception of the entertainment which is an additional cost to the event.

3. 2019 Events

Officers are working on the 2019 events programme and are now taking stall holder bookings.

An events programme featuring events taking place from January – June has been collated and will be printed and distributed to all SG14 and SG13 residents.

Open Air Cinema

The public voted online for their 2019 Open Air Cinema film choices. 237 people voted and the results are as following:

Grease – 145 votes Mamma Mia: Here we go again – 109 votes Sister Act – 68 votes Rocky – 62 votes The Bodyguard – 60 votes

On Friday 23rd August Mamma Mia will be screened and on Saturday 24th August Grease will screen at the Hertford Castle Open Air Cinema.

Inflatables at Events

202 PAPER C

For many years Hertford Town Council has hired bouncy castles for use at events. In 2018 there was a tragic incident elsewhere in the UK, widely reported in the media, of a bouncy castle exploding as a result of getting too hot which resulted in a death, and a separate incident a few years ago of the bouncy castle not being securely fixed to the ground. The bouncy castle that exploded used as sealed unit.

The contractor appointed in 2018 does not use a sealed unit. The contractor operates using ‘constant air’ inflatables which means they leak pressure constantly through specially designed seams and zips. They therefore require a blower constantly operating to keep inflation.

As recommended by the manufacturer and by the Annual Test Report/Certificate all of the ties on each inflatable are tethered to the ground with the use of the recommended large mild steel stakes. Maximum wind speeds and weather conditions, which might affect the erection of the inflatables, are strictly observed. The inflatables and petrol blowers were contained within a fenced off perimeter.

The inflatables are all HSE tested to PIPA standard, and the PIPA badge is displayed on each item.

Officers review all paperwork supplied and review risk assessments providers issue. They then on site visually check the supplied adheres to the risk assessment information provided.

The Committee is asked to consider whether they would like to have large inflatables at the 2019 events.

4. RECOMMENDATIONS

It is RECOMMENDED that:

a) The Committee considers whether to have inflatables at Castle events. b) The Committee considers whether to have reindeer at the 2019 event. c) The Committee agrees to the revised format of the Think Christmas Think Hertford shopping day which will include trader promotions but no street entertainment. d) The Committee notes the report.

Report by Melissa Reynolds – Marketing and Events Manager

212 This page is intentionally blank

22 PAPER D

REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 10 TH DECEMBER 2019

AGENDA ITEM 7 (C) – TOWN CENTRE UPDATE

1. PURPOSE OF THE REPORT

To update the Committee on the progress of the Committee’s priorities for the town centre apart from those included in the Events Report.

2. CURRENT SITUATION

Free Town Centre Wi-Fi

The town centre Wi-Fi continues to be popular with residents, locals and visitors.

Below is a summary of data usage during the reporting period. Total data Total Average Most popular Most popular transferre unique clients areas areas d clients on per Data usage Number of day users September 1.02TB 7765 1143 Well Pharmacy Bebo café The Snug Well pharmacy Veyso The Snug October 1.12TB 7859 1143 Well Pharmacy The Snug Monsoon Well pharmacy Giambriones Café Nero

*’Total unique clients’ document when users access the Wi-Fi using separate devices i.e. phone, tablet, laptop. They may access the internet multiple times throughout the day.

During event days, the Wi-Fi usage drastically spikes. i.e. abnormally higher usage was documented on 25 th October when the Poppy Appeal display at Hertford Castle was installed. From 1 st September – 30 th November it was reported that the average customer time spend online was between 20 – 60 minutes.

Social Media

Hertford Town Council uses an Instagram account to complement its Facebook and Twitter accounts. This visual social media platform has proven popular with users and since the last report has increased from 869 to 1020 followers.

The Council has 6030 followers on Twitter and over 2150 on Facebook.

Christmas Lighting

A Festive Lighting Phase 1 License has been approved by Hertfordshire County Council which is consent to install lighting. The Phase 2 application which is for the testing of the lighting was submitted at the beginning of 23 PAPER D

November required additional information from the contractor which as of 28 th November has not yet been supplied. Therefore the Phase 2 licence has not been obtained.

The entire lighting scheme except for one cross over and all wall mounts on Maidenhead St have been installed. As the redevelopment works have stopped until the new year, the contractor will install where possible access allowing.

All festive lights installed are working except for one wall mount by Natural Health which has a technical fault and will be replaced at a cost of £250 asap.

Town Centre Redevelopment Plans

Bircherley Green Shopping Centre

A Community Forum that has been formed by Wrenbridge, the developers of the Bircherley Green Shopping Centre, with support from the Town Council. A second meeting was held at Hertford Castle on 8 th October. Representatives from local organisations, Councillors and businesses in the town centre were invited to attend.

Wrenbridge sponsored the Hertford Christmas Gala and the Food and Drink Festival to support activity in the town whilst the redevelopment takes place. The contractors finished phase1 demolition of the buildings on the site of the proposed new hotel, and all retailers located in the area of the redevelopment in Bircherley Green have now closed. The Boots pharmacy has moved to the ex Senova cycles premises on Railway Street.

Wrenbridge have recently submitted revisions to the design of the hotel to East Herts Council. The timetable for the redevelopment is being adjusted and a revised timetable is not yet available.

In the meantime, demolition and archaeology works will continue on site.

Maidenhead Street, The Wash and Bull Plain

The redevelopment of The Wash and Maidenhead Street areas is nearing completion. As anticipated, there has been disruption in the areas of Maidenhead Street, Bull Plain, Salisbury Square and Market Place, but the contractors Hendersons and Taylor have been working to minimise the disruption, and assisted the Council on event days, including Remembrance Sunday. Due to the impact from the work, market areas during the Food and Drink Festival and the Christmas Gala were limited for this year. The works will stop on 30 th November for the Christmas trade and will restart in January 2019.

Elf Escape! (Children’s Trail)

The Elf Escape children’s trail is being organised this year again, having proved popular last year. Following the success of Pirate and Princess Trail held during summer, it was decided to involve more businesses this year by splitting the trail into two, which will allow a total of 40 retailers to participate. Lance James Jewellers sponsored the initiative and Sainsbury’s supplied 500+ treats for the children who complete the trail. 24 PAPER D

There have been high numbers of positive feedback from parents and retailers for the trails,. The trails benefit families with young children by offering activities for the children, as well as the retailers who are benefitting from increased footfall within their premises. The retailers are able to build on their reputation of offering good customer service, and build recognition and awareness of their premises for the future.

The Great British High Street

The Town Centre Officer entered Hertford Town Centre into the Great British High Street Awards 2018 into the Raising Star Category. The entry wasn’t shortlisted, but it was recognised with a Special Mention by the shortlisting panel out of 240 entries across the ‘Champion’ and ‘Rising Star’ categories this year. See appendix A.

Love Hertford Awards 2019 (LHA)

The Love Hertford Awards 2018 launched in March; Hertford based businesses were eligible to enter themselves into a maximum of two out of the nine categories. A total of 69 entries were received.

The shortlisting committee chose five businesses to go through to the public vote for each category. The public vote closed on Friday 25th May and there were 2503 votes in total, which were made up of 448 paper votes and 2015 online votes.

Due to the success of the 2018 event, it is proposed to hold the awards ceremony next year on Wednesday 20th May, when the winners and finalists from each category will be announced.

In 2018 the ceremony was held at the Castle which restricted numbers, so a larger venue will be sourced for 2019 to accommodate more attendees.

Below are proposed dates for the Love Hertford Awards 2019: Activity Date Day of the week Event launch, competition entry starts 18 th Feb Monday Entry into competition closes 15 th March Friday Shortlisting meeting 19 th March Tuesday Public vote starts 25 th March Monday Public vote finishes 26 th April Friday Judging panel 1st May Wednesday Winners night 24th May Thursday

Business Focus Groups/Traders Meetings

Focus groups and traders’ meetings will be held in the early New Year to share ideas on how to grow local businesses and enhance the town centre. The Council’s town centre development budget may be able to fund new projects.

25 PAPER D

Monitoring

The half yearly trader occupancy survey was undertaken in October 2018; the data was fed into the national vacancy survey undertaken by Springboard. Figures on how Hertford’s vacancy rate compares nationally, see appendix B.

3. RECOMMENDATIONS

It is RECOMMENDED that The Committee notes the report.

Report by Ausra Bitinaite Town Centre Officer

26 PAPER D

APPENDIX A

GBHS: The special mentions have been added to the Great British High Street website and can be found at https://thegreatbritishhighstreet.co.uk/high-street-of-the-year-award/special- mentions

APPENDIX B

27 PAPER D

28 PAPER E

REPORT TO A MEETING OF THE DEVELOPMENT & LEISURE COMMITTEE – 10 DECEMBER 2018

AGENDA ITEM 7 (D) – HERTFORD ENTREPRENEURS

1. PURPOSE OF THE REPORT

This report provides the Committee with an update on the Hertford Entrepreneurs events that have taken place since the last report and provides details on the 2019 event programme.

2. RECENT EVENTS

The most recent Hertford Entrepreneurs event was held at Hertford Castle on Thursday 18 th October 2018. The guest speakers, Mary Sykes and Justine Perry, presented to entrepreneurs on ‘Social PR’.

The presentation discussed techniques for communicating with the media and using social media for your business.

Thirty-six tickets sold for the event at £10 per person, and on the evening thirty-two entrepreneurs attended.

Guest speakers at the event received positive feedback directly following the event.

3. HERTFORD ENTREPRENEURS (HE) COMMITTEE MEETING

A committee meeting was held at Hertford Castle on 16 th November (see Appendix A for minutes).

The Committee reviewed the 2018 events programme and agreed on the following:

· Continue to charge a £10 fee per person to attend future events (with the exception of the HE Awards). · Brief guest speakers on requirements to be covered during events following negative feedback from a previous event. · Invite selected entrepreneurs to join the HE Committee following a resignation. · Hold four HE events in 2019 including the awards ceremony. · Ask entrepreneurs to vote online for their preferred event topics out of six options.

The Hertford Entrepreneur of the Year 2019 categories and prize funding were also discussed (see minutes). The Committee suggested to have a ‘New Retail Entrepreneur of the Year’ for businesses which have opened less than two years ago category in addition to the 2018 categories ‘Hertford Entrepreneur of the Year’ for businesses operating over 25 months and

29 PAPER E

‘Hertford Small Business of the Year’ for businesses operating for under 24 months.

It was requested that Hertford Town Council be asked if they would match the £1000 funding contributed by Cllr Andrew Stevenson’s County Council Locality budget towards prize money for winners. This is on the basis that the Council now charges for tickets to three events each year.

To-date in the 2018/19 financial year, a figure of £870 has been raised by ticket sales from charging £10 per person attending the events.

The cost of running the four events (one of which is not ticketed) is £282.66 (staffing costs including pension & NI contributions) plus £240 (for food and refreshments) totaling £522.66. Note that this cost does not include the time spent on the organisation and administration of the events, which is worked on by the Marketing and Events Manager and the Town and Tourist Information Centre staff.

The Committee also discussed the identity and ownership of Hertford Entrepreneurs (see minutes) and supplied copy (see Appendix B) that is requested to be included on the Hertford Town Council website.

4. RECOMMENDATIONS

It is RECOMMENDED that Committee:

a) considers the proposed number of HE Events for 2019 including the HE Awards event and category titles. b) considers providing of £1000 to be used as prize funding for the Hertford Entrepreneur Awards Committee and considers where the funding will be allocated from. c) considers the proposed wording requested to be included on the Hertford Town Council website. d) agrees to continue to organise and resource the Hertford Entrepreneurs events and awards. e) notes the report.

Report by Melissa Reynolds – Marketing and Events Manager

30 Minutes from the Hertford Entrepreneurs Steering Group Hertford Castle 16 th November 2017 - 18.00 – 20.00

Present: Isabel Sigmac (Chairman of HEN) (IS) Cllr Andrew Stevenson (AS) Justine Perry (Cariad Marketing) (JP) Will Huggins (Zoocha) (WH) Neal Brand (Arabis Accountancy Services) (NB) Mary Sykes (Hertfordshire Chamber of Commerce) (MS) Melissa Reynolds (Hertford Town Council) (MR)

1 Apologies for Absence : Tony Fagg (McDonald’s) (TF)

2 Review of 2018 Events :

2.1) GDPR Event Tickets sold 30 - £300 Attendance at event – 26 Complaints were received from entrepreneurs attending the event that expressed the event was a sales pitch from the guest speakers promoting their services and didn’t cover areas advertised.

2.2) HE Awards Three entrepreneurs entered the ‘Herford Entrepreneur of the Year’ category. Seven entrepreneurs entered the ‘Small Business of the Year’ category. The level of applications declined from the 2017 competition.

One winner from each category was awarded £750 which was funded from AS County Council Locality Budget.

Attendance levels at the Awards Ceremony were very low and made up of Committee members and guests of entrepreneurs attending the event.

2.3) Entrepreneurship in an Intergenerational Business (McMullen’s Event) Tickets sold 21 - £210 Full attendance at event. Positive feedback received from entrepreneurs who attended.

2.4) Social PR Tickets sold 36 - £360 Attendance at event – 32 Positive feedback received from entrepreneurs who attended.

2.5) Commitment levels have increased for 2018 since introducing an attendance fee of £10. The HE Committee propose to continue to charge for future events with the exception of the HE Awards.

2.6) To ensure quality of events, guest speakers are required to continue to send slides to MR prior to event. ACTION – IS to brief guest speakers on requirements to be covered during event. It was suggested to encourage speakers to talk about personal experiences.

3 HE Committee Members 3.1) Craig Harrison from Longmores resigned in 2018 from the HE Committee.

31 3.2) ACTION – IS to contact Bradley Palmer from The Auto Agency & Longmores to discuss joining the HE Committee.

4 Proposed Events for 2019 4.1) The HE Committee propose four events including the HE Awards take place for 2019.

4.2) The Committee discussed suitable topic s and it was decided that HE members would be asked to vote for their three preferred choices from the following suggestions:

· Diversity in Business · Investment for Business – speakers to include an angel investor and funding bank · Inspirational Speaking – speaker suggested Andy Lopata (past speaker) · Franchising – speaker suggested TF (past speaker and HE Committee member) · Learn how to Survive & Survive in the High Street – suggested speakers include Hertford retailers Lussmans, Hertford Coffee Lab and UEO (20 minutes per retailer). Suggested the Town Centre Officer contacts Lussmans and Hertford Coffee Lab, ACTION - JP to contact UEO. · Pitch Perfect / Public Speaking – speakers suggested Dee Claton (JP contact) and Dean (IS contact) ACTION – MR Create online survey and request Committee members vote for their preferred topics.

4.3) It is proposed that the three events take place in late January, July and October. The Awards to take place in March 2019.

5. Hertford Entrepreneur of the Year 2019

5.1) It was suggested to have a ‘New Retail Entrepreneur of the Year’ for businesses which have opened less than two years ago category in addition to the 2018 categories ‘Herford Entrepreneur of the Year’ for businesses operating over 25 months and ‘Hertford Small Business of the Year’ for businesses operating for under 24 months.

5.2) AS agreed to contribute £1000 towards prize money for the winners from his Hertford County Council Locality Budget.

5.3) It was requested that Hertford Town Council were asked if they would match the £1000 funding towards prize money for winners. It was noted that the Council receive income from ticket sales that helps contributes towards covering the cost of wine and food at events and Officer time. The total gross amount raised in 2018 was £870 (this doesn’t take into account Officer time, venue costs or food & drink at events). The ticket sales income is also variable depending on the sales for each event.

ACTION – MR to include proposal within D&L report for Council Committee consideration. MR to apply for funding from Hertfordshire County Council depending on outcome from Committee meeting.

6. Hertford Entrepreneurs Identity & Ownership 6.1) IS raised the concern that the HE activity doesn’t have a clear identity as is advertised on the HTC website and only has a dedicated Facebook and LinkedIn account. IS highlighted that Hertford Town Council wished to retain an involvement with HE as it is an important and worthy service for the Council to provide. IS would like the HE Committee to be credited for their involvement managing the events. 6.2) It was suggested whether the HE activity should have a dedicated twitter account and website which would promote the HE Committee members and explain how the HE initiative is run and organised.

32 6.3) It was decided that a dedicated website would be expensive and additional social media platforms would require a HE Committee member to maintain. WH highlighted the importance of being associated with the Council who provide Officer time, Hertford Castle as a venue for events and felt the accreditation with Hertford Town Council made the initiative stronger than being stand alone.

6.4) It was concluded that ACTION- IS would provide MR with proposed revised wording and information for the Hertford Entrepreneurs page on the Hertford Town Council website which would be reviewed by the D&L Committee.

End of meeting 19.30.

33 Proposed additional information to the Hertford Entrepreneurs webpage on the Hertford Town Council website.

A hero image, potentially this one

(people have given their permission for this picture to be used)

Proposed Content

Hertford Entrepreneurs was established in 2011 by former Councillor Isabel Sigmac and Cllr Andrew Stevenson with the support of Hertford Town Council, connecting local business owners and entrepreneurs.

Hertford Entrepreneurs aims to connect local business people, provide a platform for networking and invite speakers to talk about various topics. As an entrepreneur, one of the most valuable resources you can possess is an extensive network. You may be looking to network with people, forge new business relationships or gain insight from our guest speakers. With this in mind, Hertford Entrepreneurs events are designed to help you make useful business connections. You will meet like-minded people over drinks and nibbles followed by an a talk. There will be plenty of opportunities to ask for and give support to your fellow entrepreneurs.

In addition to the networking events, there is an annual Hertford Entrepreneur of the Year Award, designed to highlight and recognise Hertford’s entrepreneurial talent. This competition is suited to small to medium sized businesses that are able to demonstrate the entrepreneurial aptitude, commercial acumen, vision, ambition and drive to build a successful business.

The events are organised and hosted by Hertford Town Council at Hertford Castle in the evenings, usually from 6:30pm to 8pm.

Hertford Entrepreneurs is run by a committee of members, bringing their unique experience, expertise and contacts helping shape the events.

The Committee Membership

34 Isabel Sigmac - Chair Co-founder of Hertford Entrepreneurs

Dr Andrew Stevenson - Co-founder and Hertford Town Vice-Chair and County Councillor

Mary Sykes - Member Hertfordshire Chamber of Commerce

Tony Fagg - Member McDonalds

Justine Perry - Member Cariad Marketing

Will Huggins - Member Zoocha Limited

35 Neal Brand - Member Arabis Accountancy Services

Get in touch

Click here to like us on Facebook www.facebook.com/Hertford-Entrepreneurs

Click here to join our LinkedIn Group Hertford Entrepreneurs Network

Register your details below to be added to our mailing list and be alerted about our upcoming events.

36 PAPER F REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 10 DECEMBER 2018

AGENDA ITEM 8 (A) – HIRE OF VENUES

1. PURPOSE OF THE REPORT

To provide the Committee with an update on hire revenue for the Castle and Mill Bridge Rooms for 2018/2019 2019/2020, 2020/2021

2. DOWNSHIRE SUITE INCOME

Table 1 shows bookings for the April – November period as a comparison year on year. Table 1 April 17- April 18 – Budget Description Nov 17 Nov 18 £ £ DS Hire – Weddings & 4200 36,245 38,037 Receptions

4201 DS Hire – Corporate Hire 9,304 6,321

4202 DS Hire – Private Hire 10,287 9,860

4210 DS Catering 8,199 7,382

Total 64,035 61,600

Noting the 5% drop in income tabulated immediately above. Officers are examining the following areas to generate additional venu e hire income.

These are:

· Examining the scope and current capacity to manage the social media and communications channels of the Council. This would need to be broad-based across all of the Council’s work and if improvements are made would benefit the promotion of the Castle as a private hire venue.

· Reviewing administrative processes for all aspects of private hire including client contact, invoicing and filing.

This informal review will be concluded by mid-January with the findings discussed with the Chair of Development and Leisure.

Table 2 shows the total income booked to date at Hertford Castle during the 2018/2019 financial year.

Ceremonies & Corporate Hire Private Hire Receptions £ £

37 PAPER F £

Gross Income 42,562 6,961 10,040 Secured

An additional £5 750 has been secured from the set corkage fee.

Table 3 shows the total income booked to date at Hertford Castle during the 2019/2020 financial year.

Ceremonies & Corporate Hire £ Private Hire £ Receptions £ Gross Income 23,430 1,080 1,207 Secured

An additional £2000 has been secured from the set corkage fee.

Table 4 shows the total income booked to date at Hertford Castle during the 2020/2021 financial year.

Ceremonies & Corporate Hire £ Private Hire £ Receptions £ Gross Income 3,980 00 00 Secured

An additional £250.00 has been secured from the set corkage fee.

3. PROPOSED WEDDING & RECEPTION PRICES FOR 2020 & 2021

The majority of the Wedding Receptions held at Hertford Castle as a result of the demand from customers of a 'Dry Hire' venue, offering the couples the benefits of being able to bring alcohol on site rather than purchasing directly from the venue. In addition, many couples prefer the option of using their chosen suppliers (eg caterer) to suit their own tastes, and more importantly, their budget.

Hertford Castle implemented an innovative concept five years ago by offering customers the opportunity of using their own choice of suppliers and opting to pay a corkage fee rather than purchasing alcohol on site. This resulted in greater bookings and revenue. However, within the last 12 – 18 months many venues are starting to offer similar opportunities due to the flexibility it offers which couples are demanding.

Proposed prices for 2020 and 2021 (see appendix 1) endeavour to keep prices competitive within the market place and have considered feedback received from prospective and confirmed customers.

The average guest list for a Wedding Ceremony is 110 guests (online source) and beyond the capacity at Hertford Castle. One of the reasons for the success of the Castle in securing bookings for smaller wedding ceremonies of up to 60 guests is the transparent and advanced pricing structure (detailing rates two years in advance) has secured bookings 2 years in advance seen enquires for the year 2021.

38 PAPER F 4. PROPOSED CORPORATE HIRE PRICES FOR 2019

Careful consideration has been given to the proposed prices for corporate hire at Hertford Castle in 2019. Competitor analysis and customer feedback has been considered in proposing rates (see appendix 2).

5. PROPOSED PRIVATE HIRE PRICES FOR 2019

After competitor analysis, it is proposed to make minor amendments to the 2019 private hire prices due to vast competition of local venues and the amenities they offer including on site accommodation, parking, on site bar etc. See appendix 3 for proposed rates.

6. MILL BRIDGE ROOMS INCOME

Bookings for the Mill Bridge Rooms have decreased slightly on last year’s income. This has been impacted by the loss of a weekly Sunday hire which was cancelled due to lack of attendance.

April – Nov 17 Apr 17-Nov 18 Budget Description £ £ 4400 Mill Bridge Room Income £9,541 £8,219

7. MILL BRIDGE ROOM 2019 PRICES

The Mill Bridge Rooms continues to be a successful hub in Hertford for a range of groups meeting on a regular basis and providing a wide range of activities for the community within Hertford and beyond.

In consideration of the pricing structure for the forthcoming year, it is proposed to continue to support and encourage organisations and individuals hiring the venue and the contributions they bring to Hertford Town in ensuring that weekday hire fees remain competitive in relation to other venues within the area.

Appendix 4 details the current pricing structure and appendix 5 details the proposed pricing structure from April 2019.

8. RECOMMENDATIONS

It is RECOMMENDED that

a) The Committee approves the proposed venue hire rates. b) The Committee notes the report.

Report by: Jackie Haynes, Private Hire & Functions Co-ordinator

39 Civil Ceremony Package For up to 60 guests

Two hour exclusive hire of the Downshire Suite comprising the Mayor’s Parlour, Salisbury Room & Conservatory Chair covers & sashes to fit your preferred colour scheme Full access to the Castle Grounds and River Lea for your memorable photographs Dedicated Wedding Coordinator & Facilities Officer

2019 Prices 2020 Prices 2021 Prices

Spring Spring Spring March – May March – May March – May Monday – Thursday £440 Monday – Thursday £480 Monday – Thursday £560 Friday £660 Friday £725 Friday £785 Saturday £880 Saturday £1000 Saturday £1150 Sunday or B/H Monday £1100 Sunday or B/H Monday £1250 Sunday or B/H Monday £1350

Summer Summer Summer June – September June – September June – September Monday – Thursday £540 Monday – Thursday £580 Monday – Thursday £660 Friday £780 Friday £900 Friday £960 Saturday £1200 Saturday £1300 Saturday £1450 Sunday or B/H Monday £1350 Sunday or B/H Monday £1500 Sunday or B/H Monday £1600

Autumn or Winter Autumn or Winter Autumn or Winter October – February 2020 October – February 2021 October – February 2019 Monday – Thursday £440 Monday – Thursday £480 Monday – Thursday £560 Friday £660 Friday £725 Friday £785 Saturday £880 Saturday £1000 Saturday £1150 Sunday or B/H Monday £1100 Sunday or B/H Monday £1250 Sunday or B/H Monday £1350

Please note that all prices are inclusive of VAT

Hertford Castle, The Castle, Hertford, Hertfordshire, SG14 1HR

www.hertfordcastle.co.uk - [email protected] - Tel: 01992 552885 40 Deluxe Civil Ceremony package For up to 60 guests

Two hour exclusive hire of the Downshire Suite comprising the Mayor’s Parlour, Salisbury Room & Conservatory Chair covers & sashes to fit with your preferred colour scheme Full access to the Castle Grounds and River Lea for your memorable photographs Floral desk display for signing of the register A glass of sparkling wine for each of your guests Dedicated Wedding Coordinator & Facilities Officer

2019 Prices 2020 Prices 2021 Prices

Spring Spring Spring March – May March – May March – May Monday – Thursday £640 Monday – Thursday £680 Monday – Thursday £740 Friday £860 Friday £925 Friday £985 Saturday £1180 Saturday £1300 Saturday £1425 Sunday or B/H Monday £1400 Sunday or B/H Monday £1550 Sunday or B/H Monday £1600

Summer Summer Summer June – September June – September June – September Monday – Thursday £740 Monday – Thursday £780 Monday – Thursday £860 Friday £980 Friday £1100 Friday £1220 Saturday £1400 Saturday £1500 Saturday £1650 Sunday or B/H Monday £1550 Sunday or B/H Monday £1600 Sunday or B/H Monday £1800

Autumn or Winter Autumn or Winter Autumn or Winter October – February 2020 October – February 2021 October – February 2019 Monday – Thursday £640 Monday – Thursday £680 Monday – Thursday £740 Friday £860 Friday £925 Friday £985 Saturday £1180 Saturday £1300 Saturday £1425 Sunday or B/H Monday £1400 Sunday or B/H Monday £1550 Sunday or B/H Monday £1600

Please note that all prices are inclusive of VAT

Hertford Castle, The Castle, Hertford, Hertfordshire, SG14 1HR

www.hertfordcastle.co.uk - [email protected] - Tel: 01992 552885 41 Castle Reception Hourly Room Rates

Available until 12midnight

Exclusive hire of the entire Downshire Suite to accommodate up to 100 guests. The Downshire Suite comprises the Mayor’s Parlour, Salisbury Room & Conservatory Full access to the Castle Grounds and River Lea for those memorable photographs

Spring March – May Monday – Thursday £200 Friday £250 Saturday £350 Sunday or Bank Holiday Monday £400

Summer June – September Monday – Thursday £250 Friday £300 Saturday £375 Sunday or Bank Holiday Monday £425

Autumn or Winter October – February Monday – Thursday £200 Friday £250 Saturday £350 Sunday or Bank Holiday Monday £400

Tables and chairs are provided by Hertford Castle at no additional cost. Please note that you are required to book a minimum of a four-hour hire when booking a Sunday or Bank Holiday date.

Please note that all prices are inclusive of VAT

Hertford Castle, The Castle, Hertford, Hertfordshire, SG14 1HR www.hertfordcastle.co.uk - [email protected] - Tel: 01992 552885 42 Early Access At Hertford Castle, we understand you may require early access to the venue prior to your function. We therefore offer a discounted early access flat fee of £75 per hour.

Please note that all prices are inclusive of VAT

Catering

At Hertford Castle, we understand that everyone has different tastes. Our customers are therefore able to decide upon their own choice of caterer.

This unique opportunity enables the couple to source a caterer or work with our preferred suppliers, who will assist each couple to tailor a menu that suits your requirements. If you use your own choice of caterer, all we ask in return is that they leave the kitchen as it was found. We also recommend that the couple check with the chosen caterer to ensure they have a reputable hygiene star rating.

Inside Hertford Castle, we are able to accommodate for up to 60 guests for a seated dining experience or 100 guests for a standing buffet.

Alcoholic Beverages

At Hertford Castle we offer a flat fee for corkage that enables couples to purchase and bring their own alcohol onto site.

Flat fee for corkage is £250 for functions

Alternatively, Hertford Castle is able to supply alcohol for your function. Prices available upon request.

Please note that all prices are inclusive of VAT

Hertford Castle, The Castle, Hertford, Hertfordshire, SG14 1HR

www.hertfordcastle.co.uk - [email protected] - Tel: 01992 552885 43 · Projector and Screen - £67.50 · Flip Chart - £7.00 (Per Chart) · Tea Coffee and Biscuits- £1.80 Per Person · Table Linen – From £10.00 Each · Buffet lunch – From £10.80 Per Person

Proposed Rates 1st January 2019 - 31 st DECEMBER 2019

The Downshire Suite Single Room (Comprises of three (Either the Mayor’s Cecil Room rooms) Parlour, Salisbury Room or Robing Room) Monday – Friday £60 per hour £40 per hour £20 per hour 9am-5pm Monday – Friday £100 per hour £70 per hour n/a after 5pm Saturday & Sunday £180 per hour £150 per hour n/a (Bank Holidays) *Including complimentary use of the Conservatory Early Access £60 per hour £60 per hour n/a

· Projector and Screen - £65.00 · Flip Chart - £7.00 (Per Chart) · Tea Coffee and Biscuits- £2.00 Per Person · Table Linen – From £10.00 Each · Buffet lunch – From £10.80 Per Person

44 PROPOSED PRIVATE HIRE RATES 1st JANUARY 2019 - 31 st December 2019

The Downshire Suite Single Room (Comprises of three (Either the Mayor’s Parlour, rooms) Salisbury Room or Robing Room) Monday – Friday 9am-5pm £60 per hour £40 per hour

Monday – Friday after 5pm £100 per hour £70 per hour Saturday & Sunday £180 per hour £150 per hour (Bank Holiday Monday) *Including complimentary use of the Conservatory Weekend Early Access £75 per hour £75 per hour

45 MILL BRIDGE ROOM RATES

April 2017 – April 2017 – April 2018 – March 2019 April 2018 – March 2019 March 2018 March 2018 10 % Charity Private Booking Prices 10% Charity Booking Private Booking Booking Discount Prices Discount

Monday – Friday £15.00 per hour £13.50 per hour £16.00 per hour £14.40 per hour 9am – 6pm

Monday – Friday £17.00 per hour £15.30 per hour £18.00 per hour £16.20 per hour 6pm – 10pm

Weekends & £22.50 per hour £20.25 per hour £23.50 per hour* £21.15 per hour* Bank Holiday Full Day Rate Weekdays £130.00 £117.00 £130.00 £117.00 9am – 6pm Full Day Rate Weekends £175.00 £157.50 £185.00 £166.50 9am – 6pm * Minimum of a 3 hour booking

Hertford Town Council recommends that clients view the premises prior to hiring the venue. Viewings are made by appointment only and available Monday – Friday 9am – 4.30pm. A non-refundable deposit of 20% is required to secure the booking. (Full payment of the booking is required within 28 days) A non-refundable deposit of 20% is required for a series of bookings made at the same time. A completed booking form and payment to ‘Hertford Town Council’, by cheque, card or BACS must be received to secure and confirm any provisional booking. Provisional bookings can only be held for 14 days.

Please note the following additional information: All guests must depart by 10pm. As per our Terms & Conditions, a Damage Bond of £100, paid by cheque or BACS, is required by the time of final payment. This will be returned upon satisfactory inspection of the rooms. The venue must be left clean and tidy ready for the next user. All electrical equipment brought into the building must be PAT tested and all necessary insurances certificated. Trestle tables and chairs are available and included in the room hire. ‘Pay and Display’ car parks are within walking distance in St Andrew Street and Gascoyne Way.

46 MILL BRIDGE ROOM RATES

April 2019 – March 2020 April 2019 – March 2020

Private Booking Prices 10% Charity Booking Discount

Monday – Friday £17.00 per hour £15.30 per hour 9am – 6pm

Monday – Friday £18.00 per hour £16.20 per hour 6pm – 10pm

Weekends & Bank £25.00 per hour* £22.50 per hour* Holiday

Full Day Rate Weekdays £130.00 £117.00 9am – 6pm

Full Day Rate Weekends £200.00 £180.00 9am – 6pm * Minimum of a 3 hour booking

Hertford Town Council recommends that clients view the premises prior to hiring the venue. Viewings are made by appointment only and available Monday – Friday 9am – 4.30pm. A non-refundable deposit of 20% is required to secure the booking. (Full payment of the booking is required within 28 days) A non-refundable deposit of 20% is required for a series of bookings made at the same time. A completed booking form and payment to ‘Hertford Town Council’, by cheque, card or BACS must be received to secure and confirm any provisional booking. Provisional bookings can only be held for 14 days.

Please note the following additional information: All guests must depart by 10pm. As per our Terms & Conditions, a Damage Bond of £100, paid by cheque or BACS, is required by the time of final payment. This will be returned upon satisfactory inspection of the rooms. The venue must be left clean and tidy ready for the next user. All electrical equipment brought into the building must be PAT tested and all necessary insurances certificated. Trestle tables and chairs are available and included in the room hire. ‘Pay and Display’ car parks are within walking distance in St Andrew Street and Gascoyne Way.

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48 PAPER G

REPORT TO A MEETING OF THE DEVELOPMENT & LEISURE COMMITTEE – 10 DECEMBER 2019

AGENDA ITEM 8 (B) – FRIENDS OF HERTFORD CASTLE

1. PURPOSE OF THE REPORT

To update the Committee on the activities of the ‘Friends of Hertford Castle’, the group that continue to be actively involved, as tour guides and stewards, for in the events organised at the Castle.

The group meet regularly to discuss events and provide feedback to the on recent events.

2. CURRENT SITUATION

The Friends of Hertford Castle held their latest meeting on 10 th October, to review the year’s events and plan for 2019. The minutes of this meeting are shown as appendix a.

It was agreed that all present and future volunteers (except for Councillors who are also FoHC members) should complete an application form as a vetting process for appointing volunteers (see appendix b).

The application form will be used for contact details on volunteers including emergency contact details if required, information on what areas the volunteers are able to assist with and reference details.

The application forms will be kept on file until the volunteer resigns.

4. RECOMMENDATIONS

It is RECOMMENDED that:

a) The Committee approves the application form. b) The Committee notes the report.

Report by Melissa Reynolds – Marketing and Events Manager

49 Minutes from the Meeting of Friends of Hertford Castle 10 October 2018

Present: Freda Joshua (FJ) Jennie Gray (JG) Peter Cooper (PC) Jean Riddell (JR) Melissa Reynolds (MR) Marina Whitfield (MW) Cllr Jane Sartin (JS) Cllr Susan Dunkley (SD) Elaine Waumsley (EW) Anthea Nott (AN) Corin Jones (CJ) Sophie Archer (SA) Duncan Livingstone (DL) Laurie Bullen (LB) Diedre Bastable (DB) Julia Gough (JG) Linda Coleman (LC)

PC welcomed everyone to the meeting including Sophie Archer, who will be returning from maternity leave in January. Whilst welcoming Sophie it also meant farewell to Marina who has filled Sophie’s role so well through the summer.

1 Apologies for Absence : Cllr Peter Ruffles, Cllr Jane Sartin, Geoffrey Rice, Marilyn Taylor, Carol Ash, Peggy Maroudas, Anthea Clamp, Sue Morris, Valerie Crane, Colin Bird and Janet Bird. Sadly, notices of resignation had been received from Peggy Maroudas, Anthea Clamp and Marilyn Taylor.

2 Minutes of the Last Meeting held on the 23 April 2018 were approved.

3 Matters Arising : i) JR asked if a photograph of the mace, sword and honor could be displayed in the Robing Room during tours and open days near the robes display case.

4 Election of Officers: PC agreed to continue as Chairperson and FJ to continue as Secretary. Both were unopposed.

5 Budgetary Issues: Of this year’s budget, £177.00 was spent on leaflets and Dorothy Toynton claimed £50.00 for the cost of the teddies she bought and dressed (beautifully). The budget for 2019/20 is likely to be £315.00. FJ asked if some more dressing-up clothes could be bought, particularly smaller ones. She also said that some of the clothes needed some TLC. EW volunteered to check them over whilst on duty the following Sunday.

Review of the 2018 Season: It was agreed that this had been a successful and busy season with over 1000 people going through the Castle at most of the events. We were again lucky with the weather, with the exception being the Friday showing at the Open Air Cinema. Melissa thanked MW and all the volunteers for their efforts and PC also thanked MR, MW and all the volunteers. It was felt that there was a need for a steward in the Salisbury Room/Mayor’s Parlour. This would depend on the number of volunteers available. It was suggested that there should be a chronological list of all the kings and queens who had had an interest in the Castle. SA said that one had been drawn up as part of the display that was arranged in the conservatory at some open days. It was suggested that the dressing-up clothes should be moved to the opposite end of the Robing Room as they were obstructing the exit to the stairs for the basement.

50 AN reported that Sue Gilford had suggested there should be more help for disabled visitors. MR said that there was a virtual tour of the Castle on the website but perhaps it would be possible to download a virtual tour onto mobile phones. It was agreed that we would return to the process of handing out raffle tickets for tours rather than making a list of names, which could be laborious MR circulated the proposed programme of events for 2019 (attached for those of you who weren’t at the meeting)

7 Recruitment Procedure: The recruitment procedure was discussed, and it was agreed that all present and future volunteers should complete an application form. MR would create an application form in line with other organisations such as the Museum and Theatre. Documents will be kept on file until the resignation of the volunteer.

8 Any Other Business: i) The TIC has again asked for more guides to be available during the week. MR will update their list as there are several guides available who are never approached ii) MR said that she and JR were involved in updating the education boards and, with funding from the Town Council, they will be replaced by metal boards in black and gold iii) FJ asked who was responsible for the maintenance of the Castle grounds as they were not looking as good as usual. East Herts are responsible for the general maintenance and Mudlarks are responsible for the flower beds, but it was agreed that 2018 has not been a good year for gardens generally. FJ mentioned that a tree had been planted in one of the borders in remembrance of Ken Lupton iv) It was suggested that a plan of the earlier Castle buildings on what is now the lawn would be of interest to visitors

9 Date and Time of Next Meeting : 6.30 on Wednesday, 17 April 2019

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52 PAPER H

REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 10TH DECEMBER 2018

AGENDA ITEM 9 – CCTV AND TAXI MARSHAL UPDATE

1. PURPOSE OF THE REPORT

To provide a CCTV statistics for January – October 2018 and update the Committee on the current issues relating to the town’s CCTV cameras and Taxi Marshal Service.

2. BACKGROUND INFORMATION

The Stevenage CCTV monitoring centre produce a monthly report giving the numbers of incidents and arrests involving CCTV cameras. The reports for the different areas covered by the CCTV network are available for viewing or download at http://www.hertfordshirecctv.co.uk along with back copies of “Camera Shy” the quarterly newsletter of the Hertfordshire CCTV Partnership.

3. INCIDENTS - JAN TO OCT 2018

The CCTV cameras in Hertford recorded the following numbers and types of incident and the figures for 2017 are shown as comparatives:

INCIDENT BY TYPE

Jan to Jan to % Code Type Oct 2017 Oct 2018 Difference Inc./(Dec) AL Alarm action 7 8 1 14.3% AB Abduction 1 0 (1) (100)% AF Affray 29 38 3 10.3% AR Arson/fire 1 4 3 300.0% Assault/robbery/offensive AS weapon * 38 31 (7) (18.4%) ATT Attention kept 0 0 0 B Burglary 3 2 (1) (33.3%) BE Begging 1 2 1 100.0% BO Bomb threat/sups. Package 0 0 0 BR Broken Down Vehicle 1 0 (1) (100.0%) BRE Breach of bail 1 1 0 0.0% CR Criminal damage 14 9 (5) (35.7%) D Deception 3 4 1 33.3% DO Domestic 3 5 2 66.7% DR Drug related 15 9 (6) (40.0%) EM Emergency Inc. 2 1 (1) (50.0%) FA False Abandoned/999 Call 0 4 4 100.0% HSP Handling Stolen Property 0 1 1 100.0% INI Indecency 0 1 1 100.0% LIT Littering/Flytipping 0 0 0 Missing Person/welfare MI concern * 43 27 (16) (37.2%) MU Murder/sudden death 0 0 0

53 PAPER H

NU Nuisance / Disorder 23 13 (10) (43.5%) O Other 6 7 1 16.7% P Police request 9 4 (5) (55.6%) PO Police or other operation 1 1 0 0.0% POD Public order / drunkenness 36 35 (1) (2.8%) PUB Public request 2 1 (1) (50.0%) PUR Purse dipping 2 0 (2) (100.0%) RA Racial abuse 2 0 (2) (100.0%) RAP Rape 4 0 (4) (100.0%) RO Road traffic accident 5 5 0 0.0% SUI Suicide 1 1 0 0.0% SU Suspicious activity 21 18 (3) (14.3%) TH Theft /shoplifting * 28 17 (11) (39.3%) TR Traffic offences 7 7 0 0.0% Unauthorised Access UA (Trespass) 2 1 (1) (50.0%) VE Vehicle crime 1 3 2 200.0% WA Warrant or wanted 15 11 (4) (26.7%) TOTAL 327 271 (56) (17.1%)

The relatively low number of incidents means that small increases or decreases in numbers translate into apparently high percentage changes. Overall the statistics for 2018 show a reduction of 56 in the number of incidents recorded compared to 2017.

4. ARRESTS - JAN TO OCT 2018

The CCTV cameras in Hertford recorded events that led to arrests for the following numbers and types of incident:

ARRESTS BY TYPE

Jan to Jan to % Code Type Oct 2017 Oct 2018 Difference Inc/(Dec) AF Affray 18 12 (6) (33.3%) AR Arson/Fire 0 1 1 Assault/robbery/offensive AS weapon 35 18 (17) (48.6%) ATT Attention kept 0 0 0 B Burglary 1 0 (1) (100.0%) BRE Breach of bail 1 1 0 CR Criminal damage 8 6 (2) (25.0%) D Deception 2 3 1 50.0% DO Domestic 0 0 0 DR Drug related 5 3 (2) (40.0%) EM Emergency Inc. 0 0 0 FA False abandoned/999 Call 0 0 0 HSP Handling Stolen Property 0 1 1 100.0% INI Indecency 0 0 0 Missing Person/welfare MI concern 0 0 0 MU Murder/sudden death 0 0 0 NU Nuisance / Disorder 3 0 (3) (100.0%)

54 PAPER H

O Other 1 1 0 0.0% P Police request 2 0 (2) (100.0%) PO Police or other operation 1 0 (1) POD Public Order / Drunkenness 9 8 (1) (11.1%) PUB Public request 1 0 (1) (100.0%) RA Racial Abuse 1 0 (1) (100.0%) RAP Rape / sexual assault 1 0 (1) (100.0%) SUI Suicide 1 0 (1) (100.0%) SU Suspicious activity 3 1 (2) (66.7%) TH Theft /shoplifting 20 12 (8) (40.0%) TR Traffic offences 2 3 1 50.0% VE Vehicle crime 0 1 1 100.0% WA Warrant or wanted 10 12 2 20.0% TOTAL 125 83 (42) (33.6%)

The statistics for 2018 show an increase/ (decrease) of 34% in the number of arrests recorded compared to 2017.

5. TAXI MARSHALS

The system continues to operate well. Marshals were deployed on the Sunday 26 th August, immediately before the August Bank Holiday.

An issue has been identified about punctuality of Marshals during the August period. Marshal have been logged as arriving up to 20 minutes after the scheduled start time. That is being investigated by the Company contracted to supply the Marshals.

Officers are working with Officers at Hertfordshire County Council and the taxi marshal contractors to provide additional taxi marshal services for the nights of 23 rd and 30 th December. The expectation is that the cost will be split 50:50 with Hertfordshire County Council. The Councils contribution (of less than £200) can be met from the existing budgets.

The Police are very supportive of the additional provision noted above.

6. FINANCIAL IMPLICATIONS

For 2018/19 the anticipated revenue costs including the additional monitoring & maintenance charges for an additional camera are as follows: Monitoring and maintenance £24 897 Fibre optic rental £5 565 Electricity supply £391 Dedicated phone line to control room £205 Budget contingency £1387 Total £32 445

7. RECOMMENDATIONS

It is RECOMMENDED that:

55 PAPER H a) The Committee note the CCTV statistics to the 31 st Oct. 2018.

Report by: Muibat Babayemi, Finance Manager

56 PAPER I

MINUTES OF THE BENGEO NEIGHBOURHOOD AREA PLAN WORKING PARTY MEETING HELD ON THURSDAY 11 TH OCTOBER 2018 IN THE ROBING ROOM, THE CASTLE, HERTFORD

PRESENT: Councillor Mrs S Dunkley (C), Dr L Radford, P Ruffles

IN ATTENDANCE: Mr J Whelan, Town Clerk; Dr M Iancu, Project Officer

306. APOLOGIES FOR ABSENCE Apologies were received from Cllr S Newton (medical reasons).

307. DECLARATION OF INTEREST Cllr Ruffles declared an interest as President of the Bengeo Club.

308. THE MINUTES OF THE PREVIOUS MEETING

It was RESOLVED that:

The minutes of the meeting held on 13 th September 2018 were approved as a correct record and the Chairman authorised to sign the same.

309. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

There were no members of the public wishing to speak.

310. MINUTES OF THE BENGEO COMMUNITY STEERING GROUP MEETING (PAPER A)

The Members of the Working Party considered the minutes of the Bengeo Community Steering Group meeting held on 4 th September 2018.

They noted the detail the Community Steering Group have went through with the potential developers of HERT4 site. The Members would like to encourage further dialogue of the community with the potential developers.

It was RESOLVED that:

The Working Party noted the minutes of the Bengeo Community Steering Group meeting.

311. MINUTES OF THE BENGEO COMMUNITY STEERING GROUP MEETING (PAPER B) The Members of the Working Party considered the minutes of the Bengeo Community Steering Group meeting held on 3 rd October 2018.

57 PAPER I

They discussed that traffic is a recurring theme in public consultations in Bengeo, including in regards to new developments. The Members suggested a possible meeting between the Community Steering Group and Hertfordshire County Council Highways team to consider issues such as traffic movement on North Road and Old Cross, the current speed limit of 20mph, and solutions for Sacombe Road area in relation to HERT4 development. It was discussed that the minutes describe the meeting on 26 th November as an update meeting, however the meeting’s purpose will be of “quality control”, to ensure that the work that has been carried out is fit for purpose and fulfils the requirements of the Local Planning Authority for a Neighbourhood Plan.

It was RESOLVED that:

The Working Party noted the minutes of the Bengeo Community Steering Group meeting.

312. UPDATES ON THE PROGRESS OF THE BENGEO NEIGHBOURHOOD AREA PLAN The Working Party considered the report on the progress of the Bengeo Neighbourhood Area Plan.

Members noted the upcoming public consultation on 17 th and 18 th November. They offered their full support for delivery of leaflets and attendance at the event, inasmuch as their diaries permit.

They noted the excellent progress that has been done by the working groups towards completion of Neighbourhood Plan’s policies.

It was RESOLVED that: The Working Party noted the report.

There being no further business, the meeting closed at 14:30.

58 PAPER I

MINUTES OF THE BENGEO NEIGHBOURHOOD AREA PLAN WORKING PARTY MEETING HELD ON THURSDAY 8 th NOVEMBER 2018 IN THE ROBING ROOM, THE CASTLE, HERTFORD

PRESENT: Councillor Mrs S Dunkley (C), Dr L Radford, P Ruffles

IN ATTENDANCE: Mr J Whelan, Town Clerk;

362. APOLOGIES FOR ABSENCE Apologies were received from Cllr S Newton (medical reasons).

363. DECLARATION OF INTEREST Cllr Ruffles declared an interest as President of the Bengeo Club.

364. THE MINUTES OF THE PREVIOUS MEETING

It was RESOLVED that:

The minutes of the meeting held on 11 th October 2018 were approved as a correct record and the Chairman authorised to sign the same.

365. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

There were no members of the public wishing to speak.

366. AGENDA OF THE BENGEO COMMUNITY STEERING GROUP MEETING (PAPER A)

The Working Party considered the agenda of the Bengeo Community Steering Group meeting held on 1 st November 2018.

They noted that the election of the new Chairman of the Community Steering Group had taken place and that John Howson is the new Chairman.

It was RESOLVED that:

The Working Party noted the agenda of the Bengeo Community Steering Group meeting.

367. UPDATES ON THE PROGRESS OF THE BENGEO NEIGHBOURHOOD AREA PLAN (PAPER B)

59 PAPER I

The Working Party considered the report on the progress of the Bengeo Neighbourhood Area Plan. Councillor Andrew Stevenson was unable to attend the Working Party meeting but wished for the following concerns to be shared with the Working Party: · Concern that some residents including those who are members of residents’ groups in Bengeo may not be fully aware how the Bengeo Neighbourhood Area Plan will dovetail into the very recently adopted East Herts Local Plan. · Concern that some residents may not be fully aware of the broader opportunities that could arise the through the preparation, adoption and implementation of a Neighbourhood Plan.

It was RESOLVED that:

The Working Party noted the report.

There being no further business, the meeting closed at 14:35.

60 PAPER I

MINUTES OF THE NEIGHBOURHOOD PLAN WORKING PARTY MEETING HELD ON THURSDAY 28 NOVEMBER 2018 IN THE ROBING ROOM, THE CASTLE, HERTFORD

PRESENT: Councillors Steve Cousins, Peter Boyle

IN ATTENDANCE: Cllr Peter Ruffles; Ms Jacqueline Veater, Planning Consultant; Mr George Pavey, Principal Planning Officer at East Herts Council; Mr Joseph Whelan, Town Clerk; Dr Maria Iancu, Project Officer

414. APOLOGIES FOR ABSENCE Apologies were received from Cllr Dr J Downs.

415. DECLARATION OF INTERESTS None.

416. THE MINUTES The minutes of the meeting held on 17 January 2018 were approved as a correct record and the Chairman authorised to sign the same.

417. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

There were no members of the public wishing to speak.

418. THE SELE NEIGHBOURHOOD AREA PLAN

The Chairman wanted to thank the Sele Community Steering Group volunteers for their hard work, as well as the HTC officers and the Planning Consultant.

The designation of the Assets of Community Value is a process that HTC would need to undertake and it was suggested that the Development and Leisure Committee may wish to approve the pursuit of this future action.

Members of the Working Party commented on the draft plan and small (non- fundamental) changes will be made the draft plan to reflect those comments.

One Councillor suggested that there are some minor errors in the text in regards to the Golden Griffin pub.

The East Herts Principal Planning Officer commented that the draft Neighbourhood Plan is good. He made a series of comments on matters that the independent examiner may consider.

His suggestions included:

61 PAPER I

· Using the word “should”, instead of “must” in relation to policy HSHE3 (Conserve and Enhance Biodiversity). · The addition of a policy on the land of the former St John Ambulance for its allocation for community use, which should include activities for young people, and educational and training opportunities for people of all ages. Further justification is required on why adult and children education places are needed in Sele, therefore this will require some re-writing of policy HSC1 (Provision of Education Facilities). · Further explanation is needed on why Calton Court is a good location for an expanded general practitioner’s surgery. · Changes to Policy HSC2 (Existing Community Building and Land) on Assets of Community Value to read “will be retained unless…” (delete “their loss will not be permitted” as legislation does not prevent this). · The addition of further details on how the community would like to see the S106 monies being used in their area. · Removal of planning land-use items from Policy HSHE2 (Protected and Recreational Open Space) and provide examples of items that would equal better management. · Checks are needed to ensure that the suggested mix of homes does not conflict with East Herts District Plan policy and amendments should be made if there is a conflict.

Then the Chairman was pleased to note that the budget allocated for SNAP has been well monitored and will be sufficient to cover the entire costs of the project. The matter will be reported to the Development and Leisure Committee.

It was RESOLVED that:

a) The Working Party notes the report. b) The Working Party approves the delegation of its Chairman and of the Town Clerk to accept or reject changes to the current Neighbourhood Plan draft version before it is considered by the Development and Leisure Committee. c) The Working Party positively recommend the approval of the draft Sele Neighbourhood Area Plan to the Development and Leisure Committee.

There being no further business, the meeting closed at 21.00.

62 PAPER J

REPORT TO A MEETING OF THE DEVELOPMENT & LEISURE COMMITTEE – 10 DECEMBER 2019

AGENDA ITEM 11 - SELE NEIGHBOURHOOD AREA PLAN (SNAP)

1. PURPOSE OF THE REPORT

To present to Committee the current draft of the Plan and the remaining actions needed to complete the Sele Neighbourhood Area Plan.

2. CURRENT SITUATION

The SNAP Community Steering Group, the Planning Consultant and HTC Officers have worked intensely in the past months to produce the draft of the Sele Neighbourhood Area Plan and accompanying documents.

The following documents appended to this report will be submitted to the relevant Local Planning Authority (East Herts Council in this case): · Sele Neighbourhood Area Plan (draft attached in Appendix 1); · Consultation Statement, to be updated after the six-week statutory consultation process (Appendix 2); · Statement of Basic Conditions (Appendix 3).

The Sele Neighbourhood Area Plan Working Party meeting on 28 November 2018 discussed the attached documents and recommended them for approval by the Committee, subject to some small amendments and factual corrections being made to the draft.

The East Herts Principal Planning Officer attended the meeting and commented that the Plan is “good”. He made a set of minor recommendations on areas in anticipation of issues which the independent examiner may raise. His suggestions were:

· Using the word “should”, instead of “must” in relation to policy HSHE3 (Conserve and Enhance Biodiversity). · The addition of a policy on the land of the former St John Ambulance for its allocation for community use, which should include activities for young people, and educational and training opportunities for people of all ages. Further justification is required on why adult and children education places are needed in Sele, therefore this will require some re-writing of policy HSC1 (Provision of Education Facilities). · Further explanation is needed on why Calton Court is a good location for an expanded general practitioner’s surgery. · Changes to Policy HSC2 (Existing Community Building and Land) on Assets of Community Value to read “will be retained unless…” (delete “their loss will not be permitted” as legislation does not prevent this). · The addition of further details on how the community would like to see the S106 monies being used in their area. · Removal of non-planning land use items from Policy HSHE2 (Protected and Recreational Open Space), such as the management of these spaces.

63 PAPER J

· Checks are needed to ensure that the suggested mix of homes does not conflict with East Herts District Plan policy and amendments should be made if there is a conflict.

Committee are asked to note that if these suggestions were taken up by the Community Steering Group and changes made to the Plan, this would not result in fundamental changes to the objectives, policies and content of the SNAP.

The suggestions are currently being discussed between the HTC Project Officer, Planning Consultant and the members of the Community Steering Group. The Community Steering Group must retain full ownership of the contents of the Sele Neighbourhood Area Plan, before it passes into the next stages of the process. Whilst the discussion with the Community Steering Group was started immediately after the Sele Neighbourhood Area Plan Working Party meeting, it was not possible to complete it before the dispatch of this Agenda. Officers anticipate that the discussion with the Community Steering Group will be resolved in time to update the Committee orally to this meeting or by providing a published addendum to this report.

3. NEXT STEPS

Subject to any changes requested by the Committee, an approved plan becomes the pre-consultation draft Plan and will be subject to a six-week statutory consultation process. All comments received during this period will need to be considered, and if deemed necessary, the Planning Consultant will suggest changes to the text of the SNAP. To deal with the scenario of further editing the SNAP prior to submission to East Herts Council, Committee is asked to delegate the decision for completing the submission draft to the Town Clerk in consultation with the Chairman of the Development and Leisure Committee.

Once finalised, the SNAP and accompanying documents will be submitted to the Local Planning Authority and will be subject to an independent examination.

The independent examiner will issue a report to East Herts Council and Hertford Town Council. East Herts will consider the report and reach its own view.

East Herts will then send the Plan to referendum and will organise the poll. Sele ward residents who meet the eligibility criteria to vote in a local election are entitled to vote in the referendum. If the majority of those who vote in the referendum are in favour of the draft Neighbourhood Plan, then it must be “made” by East Herts Council within 8 weeks of the referendum. A neighbourhood plan comes into force as part of the statutory development plan once it has been approved at referendum.

4. RECOMMENDATIONS

It is RECOMMENDED that:

a) The Committee notes the report.

6644 PAPER J

b) The Committee endorses the draft Sele Neighbourhood Area Plan, including the changes that have been suggested by the District Council representative, and the accompanying documents for statutory pre- submission consultation. c) The Committee delegates to the Town Clerk, in consultation with the Committee Chairman, the finalising of the submission draft of the Sele Neighbourhood Area Plan and accompanying documents. d) Endorses the submission of post-consultation version of the SNAP to East Herts Council.

Report by Maria Iancu – Project Officer

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66 PAPER K REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 10 TH DECEMBER 2018

AGENDA ITEM 12 HERTFORD CASTLE GROUNDS – DRAFT GREENSPACE ACTION PLAN

1. PURPOSE OF THE REPORT

To invite comments from Committee on the draft Hertford Castle Gardens Greenspace Action Plan (HCGGAP) produced by East Herts Council.

2. BACKGROUND

As part of their overall management of greenspace, East Herts Council are developing a number of detailed greenspace action plans, including for the grounds at Hertford Castle. These plans are intended to be in place for five years 2017-2022.

Hertford Castle grounds are managed by both Hertford Town Council and East Herts District Council.

The Town Council manages the areas shown in Appendices A (part of the lease of the Castle Gate House) and B (the Moat Garden that is in the ownership of the Town Council East Herts Council have management responsibility for the remainder of the Castle Grounds.

3. AIMS OF THE HCGGAP

The aims of this HCGGAP are:

1. To provide an area of open space that is welcoming, safe and well maintained for local residents and visitors to enjoy 2. To conserve the parks historical assets and engage visitors in their importance and protection for the future 3. To enhance the quality and make the most of the parks natural environment, with a focus on restoring habitats of the River Lea for the benefit of wildlife and people 4. To make a better connection between the park and Hertford town centre, increasing accessibility and facilitating visitors natural navigation of the park to maximise links to wider networks 5. To utilise the rich cultural and natural heritage of Hertford Castle for the benefit of learning and education 6. To promote the park as a visitor and tourist destination to existing users and new audiences, drawing on its cultural, historical and natural attractions 7. To involve and utilise key partners and the local community in decision making and delivery of park actions 8. To ensure all furniture and facilities within the park are in safe and serviceable condition and of uniform design complementing the era of garden design and any future town centre wide strategy

667 PAPER K 9. To learn from experience and monitor effectiveness in order to refine work programmes and make best use of scarce resources

4. DRAFT HCGGAP

The vision for the grounds is included in the plan at Chapter 4, namely:

Hertford Castle Gardens will be a gateway to the historic town of Hertford, welcoming local residents, visitors and tourists alike to enjoy the parks historic and natural environment on the banks of the River Lea. The backdrop of historic architecture and attractive gardens will provide the ideal setting for spending leisure time in the park and enjoying a host of cultural events.

The draft HCGGAP is structured as follows:

Chapter 1 Introduction – Introduces the purpose of the plan

Chapter 2 Site Description – historical and geographical context; hydrology; habitats and wildlife; physical access to the site; the use ,made of the grounds for recreation; infrastructure and facilities within the Castle grounds; planning and policy framework; existing management and governance; safety and security; monitoring and auditing

Chapter 3 Analysis and Evaluation - Safe and well maintained; access; nature conservation; landscape, heritage and learning; community involvement; furniture and facilities: marketing and promotion

Chapter 4 Vision, Aims and Objectives – vision statement and objectives

Chapter 5 Action Plan – a comprehensive 5 year action plan subdivided into individual years from 2017/18 until 2021/2022 inclusive.

Chapter 6 Monitoring and Review – this section includes the following measures of success:

 The completion of tasks on time and within the resources allocated  Feedback from stakeholders  Feedback from park users  Measurement of park usage (from year 3)

5. COLLABORATIVE WORKING

Hertford Town Council has an adopted objective to take on the ownership and responsibility for the parts of the Castle grounds that it does not currently manage.

A meeting took place in July 2018 and was attended by Councillors and Officers of both Hertford Town and East Herts District Councils to discuss future management and maintenance arrangement including overall control.

Whilst those discussions are progressing on the overall responsibility for the entire grounds, the draft Management Plan provides a good basis to be used for 686 PAPER K planning and executing the future maintenance of the entire Castle grounds for the lifetime of the plan.

As the draft management plan notes, the implementation of any part of it depends on available funding. Should committee be minded to endure the draft plan, then the views of Committee are welcomed on:

 funding works described in the plan for areas of the grounds the Council is responsible for  the principle of funding works/improvements in areas of the Castle grounds

The Council’s New Homes Bonus Strategic Fund is a possible source of funding for these works. Investment in the Castle grounds will be to the benefit the thousands of people per year who visit the grounds including for the full and varied programme of events run by the Council.

6. RECOMMENDATION

It is RECOMMENDED that Committee:

a) considers and comments on the draft HCGGAP b) comments on the opportunity to fund improvements within the Castle grounds c) notes the report

Report by: Joseph Whelan, Town Clerk

69 PAPER L Development and Leisure Objectives 2016/19

OBJECTIVE: Enhance the role of the County Town of Hertford as an attractive and safe place to live, work and visit and to promote it as a cultural destination Responsible Action Required Success Criteria Committee Actively promote Hertford and There will be an active and D&L its heritage through the Town consistent approach to and Tourist Information promotional activities, with Centre, via the Council and all Council service areas GoHertford websites, social promoted. media, Town Council noticeboards and the press. Progress as of November 2018:

Hertford Town Council continues to promote Hertford, its events and heritage through a variety of media platforms which are regularly updated and include, but are not limited to, e-newsletters, social media, print material including programmes, fliers and posters, editorial write ups, paid for advertising and online listings.

This objective is on track

Support events in the town A successful programme D&L centre and elsewhere in that enhances the range Hertford including those with and choice on offer of a cultural focus on the arts leisure opportunities to such as the Hertfordshire residents and visitors. Festival of Music. Progress as of November 2018:

The Council continues to promote local events that traders and organisations organise. Events are promoted on the Go Hertford town centre website, social media sites, TTIC and on the weekly newsletters.

A printed events programme , including external organisations ’ events, which covers January – June 2019 will be distributed to over 14,000 residents.

See events report for further details.

This objective is on track

Successfully relocate the The Town & Tourist D&L Town & Tourist Information Information Centre will Centre to new premises, have relocated with enhancing the range of minimal disruption to service delivery. New

707 information and services services will have begun, offered. including the promotion of volunteer opportunities and an enhanced range of merchandise. Progress as of November 2018:

The TTIC have increased their service offering and are working with a number of local organisations to offer the venue as a meet and greet community hub. The TTIC have additional souvenirs including a ‘Made in Herts’ area which is proving popular.

The TTIC report details further projects and proposals they are working on.

This objective is on track

Develop and implement an The programme of events D&L annual programme of events will have provided based at the Castle, reviewing entertainment and the events involved each year; activities to interest all ensure up to date risk ages. Comprehensive assessments, necessary preparation for events will licences and insurances are in have taken place. place. Progress as of November 2018:

Officers are working on the approved 2018 events programme and have been taking stall holder bookings for events to offset the cost.

Relevant licenses have been applied for and risk assessments have been completed.

See events report for further details.

This objective is on track. Working in partnership with The blue plaques will have D&L the Civic Society, install blue been installed on all the plaques at notable buildings agreed premises, and a and sites and develop a Heritage Trail published to Heritage Trail incorporating promote them. them. Objective complete

OBJECTIVE: Support the town centre and business community, to ensure its ongoing viability Responsible Action Required Success Criteria Committee Ensure the GoHertford The website will have been D&L website can be relied upon as regularly maintained, so that

717 the primary source of the business directory and information promoting the other information is up -to - town centre’s businesses and date. The numb er of visits to activities, and is actively the website will have promoted. increased.

The GoHertford website is the landing page of any users of the free town WiFi.

Progress as of November 2018:

The website is kept up to date with local news features, events, traders ’ information and local attractions. The number of unique users has significantly increased since the launch of the free WiFi.

The Marketing and Events Manager is working with the website designers to make improvements to the site. Information will be provided in 2019.

This objective is on track

Successful piloting of free The service will have been D&L town centre Wi-Fi, with full maintained with minimal monitoring and analysis to disruptions. Usage data assess the future of the will be maintained and service. analysed, and a decision taken as to whether to continue and/or expand the service.

The Town Centre Wi-Fi extension completed in March 2018 and usage figures are detailed within the report.

Continued funding of CCTV Funding of the existing D&L and funding and CCTV and Taxi management of the Hertford Marshalling services will Taxi Marshalling service, have been maintained, and regularly reviewing both to requests for extensions ensure they meet current given consideration. The needs. Tow n Council’s responsibilities for the Taxi Marshalling will have been undertaken, and the service confirmed to meet requirements.

Progress as of November 2018:

The Hertford Taxi Marshal scheme continues to run well and is welcomed by the travelling public. The Police and Hertfordshire County Council continue to be supportive of the scheme and its positive contribution to the management of the night time economy in Hertford.

727 The continued provision of CCTV also assists the positive management of the night-time economy, and at other times in terms of public safety. On occasion CCTV footage is provided as evidence to the Police.

Maintain the Hertford Four events will have D&L Entrepreneurs group to taken place over the provide a networking forum course of the year, each for local business people, attracting at least 30 local with a varied programme of business people. speakers four times a year.

See Hertford Entrepreneurs Report for further information. This objective is on track.

Effectively participate in the There will have been D&L Member Implementation active participation by a Steering Group for the Hertford Town Council Hertford Town Centre Urban Member and Officer in the Design Strategy including the Steering Group, and the future of the Ashley Webb Town Council will have shelter. taken on responsibility for aspects of delivering the strategy where appropriate.

This objective is progressing well with the Steering Group meeting on a monthly to six weekly basis.

This objective is on track.

Deliver improvements to Visual improvements will D&L public realm of the Town have been made to Centre, including to Maidenhead Street, and Maidenhead Street. other areas of the town centre.

Progress as of September 2018:

Progress has been made to develop detailed proposals for the HUDS scheme of improvement to The Wash, Maidenhead Street and Bull Plain. The scheme construction commenced in September 2018.

The objective is on track.

Investigate the viability and A working group will have D&L desirability of taking on been established to investigate all aspects of

73 responsibility for the running the running of Hertford of Hertford Market. Market, including the experience of Bishop’s Stortford TC of taking on responsibility for their town’s market, and successful markets elsewhere.

The Development and Leisure Committee considered a report on Hertford Markets and the recommendation of the Hertford Markets Working Party at the previous D&L meeting on 18 th June 2018. The decision was to decline the offer to take over the rights to license markets in Hertford.

This objective is complete.

OBJECTIVE: Positively Influence Spatial and Economic Development Responsible Action Required Success Criteria Committee Timely response to All consultations which D&L consultation on: impact on Hertford will East Herts replacement Local have been considered and Plan and other planning responded to in a timely documents including manner. economic development policy; Conservation Area Appraisal; mineral and waste planning policy; Local Transport Plan and other transport strategy documents. Respond to, and seek to influence East Herts District Council and Hertfordshire County Council regarding parking provision in the Town Centre.

This objective is on track.

All relevant consultations continue to be responded to in a timely manner.

Action Required Success Criteria Responsible Committee Develop, implement and The Neighbourhood Plan D&L seek the adoption of a will have been prepared, Neighbourhood Plan for working with residents Sele Ward. Local and other ward

747 residents, businesses and representatives. other organisations will Preparation will be made contribute to the for seeking endorsement development of the plan. of the Plan within the Ward. Consideration to be given to the implementation of a Neighbourhood Plan in other Wards of the Town, after completion of the Sele Neighbourhood Plan. Progress as of November 2018

The draft of the Sele Neighbourhood Area Plan (SNAP), pre-statutory consultation version, is complete. See the separate report to this meeting.

The Bengeo Neighbourhood Area Plan (BNAP) has also seen good progress. Currently the Working Groups are working on the Plan’s policies, which are expected to be produced by February 2019. A public consultation on the Neighbourhood Plan’s policies will take place in late February or early March 2019.

This objective is on track.

Comment as a consultee The Planning Sub- D&L on individual planning Committee will have applications. reviewed and commented on all Hertford Planning applications. The Town Council provides timely comments on planning applications (through Planning Sub-committee) with the benefit of local insight and reflecting local residents’ views.

This objective is on track

OBJECTIVE: Effective Management of the Property, Facilities and Land Owned or Maintained by the Council Action Required Responsible Committee Success Criteria Maximise the use of the Hire of the Castle and Mill D&L Castle and Mill Bridge Bridge Rooms will have Rooms as venues for hire been maintained at the whilst not impacting on previous year’s levels, or the programme of Town increased. Council events.

Progress as of November 2018:

757 Venue hire at Hertford Castle and the Mill Bridge Rooms continues to offset the cost of running the building.

See venue hire report for further details.

This objective is on track

For all activity undertaken Property and events are FP&A and D&L by the Council (including managed meeting within management of property, prevailing licensing and land and public events) health and safety ensure that up to date risk requirements. assessments and appropriate licences are in place and health and safety requirements are being adhered to.

The Council continually monitors and revised risk assessments and reviews it licences where necessary. Training of staff is key to this task and the adopted Staff Training Plan for 2017 is ensuring appropriate training is provided such as first aid training.

This objective is on track.

Adopt and monitor Key The effectiveness of the All Committees Performance Indicators Council’s performance is for the provision of tracked and reported at Council services. Take Committee demonstrating corrective action as how well the Council has required. delivered its services to residents

Performance data is reported to Committee on a quarterly basis.

This objective is on track .

767 PAPER M REPORT TO THE DEVELOPMENT & LEISURE COMMITTEE – 10 DECEMBER 2018

AGENDA ITEM 15 – SECOND QUARTER INCOME & EXPENDITURE 2018/19

1. PURPOSE OF THE REPORT

To provide the Committee with a commentary on income and expenditure in the second quarter of 2018/19.

2. DEVELOPMENT & LEISURE - SIGNIFICANT ITEMS

4200 Downshire Suite Weddings & Receptions (Favourable) There were 25 weddings in the second quarter. Income of £33,174 compares favourably with the same period in 2017 which was £32,455.

4210 Downshire Suite Catering income (Unfavourable) Seventeen customers chose to pay corkage fees in the second quarter. Income for the 2nd quarter was £5,738 compared to the budget for the year of £10,300.

4220 Event Income (Favourable) Demand for stalls at the events this year have been very high, and ticket sales for the open air cinema sold totalled £12,434. The total income for events in second quarter is £22,933 compared to last year income of £20,806.

3. SUMMARY At this second stage of the year, no items other than those detailed above have been identified as deviating significantly from budget, either adversely or favourably. The overall income on Development and Leisure has dropped by £6,933, this is due to less private and corporate venue hire and is discussed further in item 7(a) to this Committee meeting.

INCOME AND EXPENDITURE AT A GLANCE

PROJECTED BASE Projected Base ACTUAL TO ACTUAL TO OUTCOME BUDGET Outcome Budget DOWNSHIRE 30.09.17 30.09.18 2017/18 2018/19 2018/19 2019/20 SUITE TOTAL DOWNSHIRE INCOME (54,587) (79,000) (47,654) (86,919) (86,919) (89,353) DOWNSHIRE SUITE EXPENDITURE (SALARIES) 20,377 36,835 28,453 50,095 53,144 52,102 DOWNSHIRE SUITE EXPENDITURE (OTHER) 10,260 23,171 10,203 24,999 24,999 24,495 TOTAL EXPENDITURE 30,636 60,006 38,656 75,094 78,143 76,597 NET EXPENDITURE (23,951) (18,994) (8,997) (11,825) (8,776) (12,756)

777 PAPER M

INCOME AS A PERCENTAGE OF EXPENDITURE 178.2% 131.7% 123.3% 115.7% 111.2% 116.7%

PROJECTED BASE Projected Base ACTUAL TO ACTUAL TO OUTCOME BUDGET Outcome Budget MILLBRIDGE 30.09.17 30.09.18 ROOMS 2017/18 2018/19 2018/19 2019/20 TOTAL MILLBRIDGE ROOM INCOME (7,477) (15,000) (9,477) (15,450) (15,450) (15,883) MILLBRIDGE ROOM EXPENDITURE (SALARIES) 3,739 7,330 4,742 7,500 22,632 22,189 MILLBRIDGE ROOM EXPEN DITURE (OTHER) 1,282 1,575 1,343 1,621 1,621 1,666 TOTAL EXPENDITURE 5,020 8,905 6,085 9,121 24,253 23,855 NET EXPENDITURE (2,457) (6,095) (3,391) (6,329) 8,803 7,972 INCOME AS A PERCENTAGE OF EXPENDITURE 148.9% 168.5% 155.7% 169.4% 63.7% 66.6%

PROJECTED BASE Projected Base ACTUAL TO ACTUAL TO OUTCOME BUDGET Outcome Budget 30.09.17 30.09.18 EVENTS 2017/18 2018/19 2018/19 2019/20 TOTAL EVENT INCOME (34,056) (35,200) (32,761) (36,275) (36,275) (37,291) EVENT EXPENDITURE (SALARIES) 46,924 93,440 41,659 106,855 74,416 72,957 EVENT EXPENDITURE (OTHER) 70,412 146,080 68,119 165,422 188,945 194,796 TOTAL EXPENDITURE 117,337 239,520 109,778 272,277 263,361 267,752 NET EXPENDITURE 83,281 204,320 77,016 236,002 227,086 230,462 INCOME AS A PERCENTAGE OF EXPENDITURE 29.0% 14.7% 29.8% 13.3% 13.8% 13.9%

TOWN & PROJECTED BASE Projected Base TOURIST ACTUAL TO ACTUAL TO OUTCOME BUDGET Outcome Budget INFORMATION 30.09.17 30.09.18 2017/18 2018/19 2018/19 2019/20 CENTRE TOTAL T&TIC INCOME (25,516) (42,400) (28,514) (43,860) (43,860) (45,088) T&TIC EXPENDITURE (SALARIES) 51,695 103,160 49,333 108,080 116,677 114,389 T&TIC EXPENDITURE (OTHER) 30,948 65,526 46,725 67,008 67,008 71,029 TOTAL EXPENDITURE 82,643 168,686 96,058 175,088 183,685 185,418 NET EXPENDITURE 57,127 126,286 67,544 131,228 139,825 140,330 INCOME AS A PERCENTAGE OF EXPENDITURE 30.9% 25.1% 29.7% 25.1% 23.9% 24.3%

78 PAPER M

Total Income (121,637) (171,600) (118,405) (182,504) (182,504) (187,614) Total Expenditure 235,636 477,116 250,577 531,580 549,442 553,622 Total Net expenditure 113,999 305,516 132,172 349,076 366,938 366,008 Income as a % of Exp. -52% -36% -47% -34% -33% -34%

Dev & Leisure Income 2nd Half

(90,000) (80,000) (70,000) (60,000) (50,000) (40,000) AxisTitle (30,000) (20,000) (10,000) 0 TOTAL TOTAL TOTAL TOTAL DOWN MILLBR EVENT T&TIC SHIRE IDGE INCOM INCOM INCOM ROOM E E E INCOM E ACTUAL TO 30.09.17 (54,587) (7,477) (34,056) (25,516) ACTUAL TO 30.09.18 (47,654) (9,477) (32,761) (28,514) BASE BUDGET 2018/19 (86,919) (15,450) (36,275) (43,860)

79 PAPER M

DEV. & LEISURE EXPENDITURE 200,000

180,000

160,000

140,000

120,000

100,000

AxisTitle 80,000

60,000

40,000

20,000

0 D. TOTAL MB TOTAL EVENT TTIC TOTAL D. MB SUITE EXPEN ROOM EXPEN EVENT EXP TTIC EXP. EXPEN SUITE ROOM OTHE DITUR OTHE DITUR SAL. OTHE SAL. OTHE DITUR SAL. SAL. R E R E R R E ACTUAL TO 30.09.17 20,377 10,260 30,636 3,739 1,282 5,020 46,924 70,412 51,695 30,948 82,643 ACTUAL TO 30.09.18 28,453 10,203 38,656 4,742 1,343 6,085 41,659 68,119 49,333 46,725 96,058 BASE BUDGET 2018/19 50,095 24,999 75,094 7,500 1,621 9,121 106,855 165,422 108,080 67,008 175,088

5. RECOMMENDATION

It is RECOMMENDED that:

1) The Committee notes the income and expenditure to the 30 th September 2018.

Report by: Muibat Babayemi, Finance Manager

808 DEVELOPMENT & LEISURE COMMITTEE INCOME NOMINAL BASE PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET OUTCOME BUDGET Outcome BASE BUDGET 2018/19 30/09/17 31/03/18 30/06/18 30.09.18 2019/20 CODE 2017/18 2017/18 2018/19 2018/19 Income anticipated from civil weddings & receptions held at 4200 DS Hire - Weddings & Receptions -50,404 -32,455 -39,425 -40,000 -18,128 -33,174 -51,916 -51,916 -53,370 Hertford Castle. Income anticipated from corporate hire of meeting rooms at 4201 DS Hire - Corporate Hire -12,484 -8,556 -18,431 -15,000 -1,788 -4,499 -12,858 -12,858 -13,218 Hertford Castle. Income anticipated from birthday parties, baby namings and 4202 DS Hire - Private Hire -7,601 -7,123 -14,208 -14,000 -2,095 -4,243 -11,845 -11,845 -12,177 other private hire of rooms at Hertford Castle. Income anticipated from catering provided for corporate hire 4210 DS Catering -6,180 -6,454 -11,532 -10,000 -2,633 -5,738 -10,300 -10,300 -10,588 customers. TOTAL DOWNSHIRE SUITE INCOME -76,669 -54,587 -83,595 -79,000 -24,644 -47,654 -86,919 -86,919 -89,353 Income anticipated from stall hirers at opendays and other 4220 D&L Event income -16,000 -20,806 -25,176 -21,000 -6,725 -22,933 -22,630 -22,630 -23,264 events. 4224 D&L Event sponsorship Income from sponsorship of events -9,000 -13,250 -15,270 -13,250 -1,900 -9,618 -13,645 -13,645 -14,027 4219 External Grant Funding Community Grant from EHDC for Sele Community Day -950 -950 0 0 Funding from external sources for the Hertford 4229 Hertford Entrepreneurs Network Funding Entrepreneurs Network events. See code 6033 for HEN 0 0 -1,710 0 -210 0 0 0 expenditure. Income anticipated from donations from town centre 4850 PAMS Christmas Tree Lights - donations 0 0 0 0 0 0 0 businesses. TOTAL EVENT INCOME -25,000 -34,056 -43,106 -35,200 -8,625 -32,761 -36,275 -36,275 -37,291 Income anticipated from hire of the Mill Bridge Rooms by 4400 SW Mill Bridge Room Income -15,000 -7,477 -16,351 -15,000 -5,431 -9,477 -15,450 -15,450 -15,883 clubs, charities and private individuals. TOTAL MILL BRIDGE ROOM INCOME -15,000 -7,477 -16,351 -15,000 -5,431 -9,477 -15,450 -15,450 -15,883 8 81 8 Gross income anticipated from the sale of souvenirs and 4500 TIC Income -11,824 -10,226 -17,546 -18,000 -6,718 -11,155 -18,540 -18,540 -19,059 books. See code 6195 for the cost of goods sold. Gross income anticipated from the sale of local event 4501 TIC Income (ticket sales) tickets, travel tickets and theatre vouchers. See code 6196 -47,308 -15,290 -24,888 -24,000 -11,519 -16,639 -24,720 -24,720 -25,412 for the cost of tickets sold. 4511 TIC Hertford Calendar advertising sales The Hertford calendar has been produced since 2009. -600 0 -400 -400 -720 -600 -600 -617 TOTAL TOWN & TOURIST INFORMATION CENTRE INCOME -59,732 -25,516 -42,834 -42,400 -18,238 -28,514 -43,860 -43,860 -45,088 TOTAL INCOME -176,401 -121,637 -185,886 -171,600 -56,938 -118,405 -182,504 -182,504 -187,614

EXPENDITURE NOMINAL BASE PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET OUTCOME BUDGET Outcome BASE BUDGET 2018/19 30/09/17 31/03/18 30/06/18 30.09.18 2019/20 CODE 2017/18 2017/18 2018/19 2018/19 Apportionment of staff salary costs. A 2% cost of living 6000 D&L Administration 94,130 46,924 93,376 93,440 24,970 41,659 106,855 74,416 72,957 increase is included plus any spinal point increases due. D&L EVENTS EXPENDITURE (SALARIES) 94,130 46,924 93,376 93,440 24,970 41,659 106,855 74,416 72,957 Provision for Castle events, band concerts and Castle 6010 D&L Events (entertainment) 9,094 8,590 8,847 10,050 1,204 7,165 9,366 9,366 9,628 Opendays D&L Events (hire of equipment/licences/health & Provision for Castle events, band concerts and Castle 6011 safety) 12,883 14,364 19,321 18,500 1,516 14,957 17,510 17,510 19,500 Opendays. Provision to cover the expenses of the Friends of Hertford 6014 D&L Friends of Hertford Castle 298 30 30 298 177 177 306 306 315 Castle. Provision for the creation of a Victorian kitchen display in the 6018 D&L Castle Basement Refurbishment & Display Castle basement and work to enhance the visual 0 49 49 0 0 0 0 appearance of the basement. 6025 D&L Promotion/Marketing Provision for event advertisements. 8,058 4,951 9,349 8,058 152 4,192 8,300 8,300 9,500 NOMINAL BASE PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET OUTCOME BUDGET Outcome BASE BUDGET 2018/19 30/09/17 31/03/18 30/06/18 30.09.18 2019/20 CODE 2017/18 2017/18 2018/19 2018/19

Contingency for the repair of the information boards in the 6035 D&L Castle Interpret panels 1,104 0 0 1,104 1,137 1,137 1,169 Castle grounds. Contingency for replacement of catering equipment, 6099 D&L Capital Expenditure 1,104 134 134 1,104 133 493 1,137 1,137 1,169 marquees or outdoor furniture used for events. D&L EVENTS EXPENDITURE (OTHER) 32,540 28,117 37,732 39,113 3,183 26,985 37,756 37,756 41,281 Apportionment of staff salary costs. Is based on NALC 6038 D&L Town Centre Co-ordinator 16,060 7,476 18,988 16,455 3,199 9,816 16,560 40,083 39,297 2019/20 spinal point increases due. TOWN CENTRE SUPPORT EXPENDITURE Q2 (SALARIES) 16,060 7,476 18,988 16,455 3,199 9,816 16,560 40,083 39,297 Provision for monthly broadband connection fees and 6032 D&L Town Centre Wifi 16,900 2,235 6,718 16,900 4,130 6,479 17,407 17,407 17,894 project support Expenditure and awards made by the Hertford 6033 Hertford Entrepreneurs Network Funding 150 1,540 3,172 150 66 66 154 154 158 Entrepreneurs Network. See code 4229 for HEN income. Provision for projects to be finalised for economic 6036 D&L Town Development Fund 2,500 2,242 4,092 2,500 646 1,044 2,575 2,575 2,647 development within the town. Provision for planting & maintenance of hanging baskets & 6037 D&L Town Centre Hanging Baskets 18,538 8,614 16,219 18,538 5,342 12,323 18,215 18,215 18,725 Balance of £2319 roll forward Provision for the storage, maintenance and 7080 D&L Xmas grant-tree/lights installation/removal of the Xmas lights displays and 22,000 0 22,723 24,000 1,221 30,000 30,000 30,840 electricity charges etc. Provision for a feasibility study for the Council to take on 6048 D&L Hertford Market Devolved Management Study 5,000 0 0 5,000 0 0 0 management of Hertford Market. Provision for the cost of the Taxi Marshal scheme with match funding from Herts County Council. This was 6049 D&L Taxi Marshal scheme previously funded from New Homes Bonus but from April 10,000 3,672 8,928 10,000 2,312 4,478 10,300 10,300 10,588 2017 it will be funded from a revenue budget. Provision for the monitoring, maintenance, fibre optic rental, 6050 CCTV electricity and telephone costs associated with the CCTV 8 82 8 34,801 16,516 27,509 31,510 1,506 5,706 32,455 32,455 33,364 system. TOWN CENTRE SUPPORT EXPENDITURE (OTHER) 109,888 34,819 89,360 108,598 14,002 31,318 111,106 111,106 114,217 Apportionment of staff salary costs. Is based on NALC 6100 TIC Administration 17,180 8,446 16,926 16,935 3,357 7,281 17,625 17,924 17,572 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6101 TIC Wages & Salaries 86,225 43,249 85,607 86,225 22,455 42,052 90,455 98,753 96,817 2019/20 spinal point increases due. TOTAL TOWN & TOURIST INFORMATION CENTRE EXPENDITURE (SALARIES) 103,405 51,695 102,533 103,160 25,812 49,333 108,080 116,677 114,389 Rent and service charges payable for the premises in 6110 TIC Rent 16,000 4,000 16,692 16,000 4,107 12,649 16,000 16,000 16,448 Market Place. 6115 TIC Rates Business rates payable for the premises in Market Place. 9,250 9,204 9,204 9,204 2,370 9,480 9,480 9,480 9,745 Provision for fortnightly window cleaning and quarterly paper 6120 TIC Cleaning (other) 590 470 651 590 48 120 608 608 625 recycling charges 6125 TIC Utilities Provision for water and electricity charges. 1,457 399 1,583 1,457 1,171 1,609 1,501 1,501 1,543 Provision for the 2 telephone lines, fax/broadband line and 6145 TIC Telephone & Fax 1,906 809 1,613 1,906 733 980 1,962 1,962 2,017 credit card processing line. 6150 TIC Postage General provision for postage charges. 497 85 386 497 512 512 526 Provision for the photocopier lease charges and usage 6152 TIC Copier(lease & copies) 1,000 1,128 3,399 2,232 964 1,871 2,299 2,299 2,363 charges. Provision for the purchase of stationery, weekly local paper 6155 TIC Stationery & Sundries 1,040 255 602 1,040 571 608 1,071 1,071 650 and other general expenditure. Provision for the printing costs of the annual accommodation 6157 TIC Publication Printing (Accom Guide & calendar) 1,030 0 693 1,030 1,061 1,061 1,091 guide. See income line 4510. Provision for on site IT support and replacement of minor 6165 TIC Computer / IT 590 132 268 590 249 568 607 607 624 items of equipment 6170 TIC Advertising General provision for advertising costs. 2,500 300 365 2,500 660 2,574 2,574 500 Contingency for pitch fees or the cost of promotional goods 6175 TIC Show stands,fees/sundries 237 0 0 0 0 0 0 given away at the Herts County Show. NOMINAL BASE PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET OUTCOME BUDGET Outcome BASE BUDGET 2018/19 30/09/17 31/03/18 30/06/18 30.09.18 2019/20 CODE 2017/18 2017/18 2018/19 2018/19

Cost of books and souvenirs sold in the T&TIC. See income 6195 TIC Stock for resale 4,967 3,841 9,315 4,967 1,849 4,193 5,115 5,115 10,000 line 4500. Cost of event tickets, travel tickets and theatre vouchers 6196 TIC Event tickets 43,761 8,814 22,013 22,000 6,611 13,662 22,660 22,660 23,294 sold in the T&TIC. See income line 4501. 6197 TIC Refurbishment / repairs & maintenance Contingency for minor repair & maintenance items. 500 1,019 1,019 1,019 316 1,050 1,050 1,079 Contingency for fire extinguisher servicing, PAT testing and 6198 TIC Health & Safety 1,172 493 493 493 7 508 508 522 alarm monitoring charges. TOTAL TOWN & TOURIST INFORMATION CENTRE EXPENDITURE (OTHER) 86,497 30,948 68,296 65,526 18,672 46,725 67,008 67,008 71,029 Apportionment of staff salary costs. Is based on NALC 6200 DS Functions sec/admin 23,305 10,461 24,513 19,285 9,510 18,249 26,855 27,256 26,722 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6205 DS Functions management 5,895 4,013 7,958 5,895 2,047 4,870 6,010 15,506 15,202 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6210 DS Caretaking 16,355 5,903 11,651 11,655 2,695 5,334 17,230 10,383 10,179 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6215 DS Cleaning 0 0 0 0 0 0 0 2019/20 spinal point increases due. DOWNSHIRE SUITE EXPENDITURE (SALARIES) 45,555 20,377 44,123 36,835 14,252 28,453 50,095 53,144 52,102 Provision for advertising the Downshire Suite as a wedding 6220 DS Marketing & Promotion 5,150 1,697 2,631 5,150 679 1,637 5,304 5,304 5,453 venue Contingency for replacement of catering equipment or 6225 DS Equipment 1,214 56 1,520 1,214 197 279 2,000 2,000 2,056 furniture for the Downshire Suite. Contingency for professional cleaning charges for 6230 DS Special Cleaning 618 275 394 618 636 636 654 Downshire Suite carpets & curtains etc. 6235 DS Licence (Civil Ceremonies,PEL,PPL & PRS) Provision for music licences etc., Allowed to roll over £1746 2,000 291 254 2,000 1,300 1,485 2,446 2,446 2,514 Contingency for printing charges for promotional brochures 8 83 8 6240 DS Stationery 1,705 17 17 1,705 127 386 1,755 1,755 600 and information leaflets. Provision for the cost of catering provided to corporate 6245 DS Catering Purchases & equipment hire 12,484 7,924 10,995 12,484 2,785 6,416 12,858 12,858 13,218 hirers and the cost of tables hired as necessary. 6250 DS Repairs & Maintenance Contingency for minor repair & maintenance items. 0 0 0 0 0 0 0 DOWNSHIRE SUITE EXPENDITURE (OTHER) 23,171 10,260 15,810 23,171 5,088 10,203 24,999 24,999 24,495 Apportionment of staff salary costs. Is based on NALC 6500 SW MBR Salaries 7,405 3,739 7,365 7,330 1,756 4,742 7,500 22,632 22,189 2019/20 spinal point increases due. MILL BRIDGE ROOM EXPENDITURE (SALARIES) 7,405 3,739 7,365 7,330 1,756 4,742 7,500 22,632 22,189 6510 SW MBR running costs Contingency for minor repair & maintenance items. 122 0 41 122 23 125 125 129 General provision for advertising costs or promotional 6525 SW MBR Marketing & Promotion 171 0 0 171 176 176 181 leaflets. 6515 SW MBR Rates Business rates payable for the Mill Bridge Room. 1,471 1,282 1,282 1,282 330 1,320 1,320 1,320 1,357 MILL BRIDGE ROOM EXPENDITURE (OTHER) 1,763 1,282 1,322 1,575 330 1,343 1,621 1,621 1,666

TOTAL EXPENDITURE 520,415 235,636 478,904 495,202 111,264 250,577 531,580 549,442 553,622

SUMMARY

TOTAL INCOME -176,401 -121,637 -185,886 -171,600 -56,938 -118,405 -182,504 -182,504 -187,614

TOTAL EXPENDITURE 5 20,415 235,636 478,904 495,202 111,264 250,577 531,580 5 49,442 5 53,622

NET EXPENDITURE 3 44,014 113,999 293,018 323,602 5 4,326 132,172 349,076 3 66,938 3 66,008 This page is intentionally blank

848 PAPER N

REPORT TO DEVELOPMENT AND LEISURE COMMITTEE – 10TH DECEMBER 2018

AGENDA ITEM 16 – DRAFT BUDGET FOR 2018/2019

1. PURPOSE OF THE REPORT

To present Members with the second draft of the proposed budget for the Development & Leisure Committee for the 2019/20 financial year

2. FINANCIAL IMPLICATIONS

In calculating the level of Precept the Council must establish a budget sufficient to cover the four following classes of items:

a) next year’s expenditure, including an allowance for contingencies; b) outstanding expenditure incurred in previous years; c) expenditure likely to be incurred before the precepted sum becomes available; and d) payments to a capital fund or building maintenance reserve.

3. BUDGET ASSUMPTIONS

Expenditure

The salaries model is based on the existing staff structure and working patterns. Staff who are not at the top of their scale are assumed to have moved up one salary point.

Employer’s contributions into the pension scheme are currently included at 23.8% of pensionable pay for 2019/20.

Under the new Local Government Pension Scheme overtime payments are now included as pensionable pay which has contributed to the growth in staffing costs.

The pay increase for 2019/20 is 2% for Council staff at or above salary scale point SCP29. The national pay agreement reached for 2018/19 and 2019/2020 included a revision to the lower pay scales. This change affects 13 members of Council staff. The change will result in a staff budget increase of £17,000 compared to a flat rate increase of 2%. This is being incorporated for the budget setting work for 2019/2020.

Other increases have been included sufficient to cover anticipated salary point increases, staff qualifying for the long service bonus and the employer’s national insurance contributions.

An inflationary increase of 2.8% RPI has been included for most other budgets.

858 PAPER N

4. PROPOSED AND ONGOING PROJECTS

New Expenditure:

6050 CCTV:

A provision for two mobile CCTV has been quoted for £16,310 which includes initial acquisition of £13,000, Monitoring cost of £2,930 and connection cost of £380.

The draft budget has been prepared on a “business as usual” basis and does not currently include any additional items for 2019/20. The budgeted net expenditure is £349,076 which represents an increase of 1.2% on the budgeted net expenditure of £345,011 which was originally set for 2018/19. (before the budgets were rolled forward from 2017/18).

If the new project is included in this current year, the net expenditure will increase to £365,386 .

The Income & Expenditure has been inflated by 2.8%, apart from the salaries. The above changes result in the proposed 2019/20 budget (£366,008) being 4.8% higher than the 2018/19 budget (£349, 076).

5. RECOMMENDATIONS

It is recommended that:

a) The Committee note the draft budget; and

b) The Committee consider which, if any, optional projects should be included in the budget which the Committee will recommend to the Finance Policy & Administration Committee for consideration on the 7th January 2019.

Report by: Muibat Babayemi, Finance Manager

868 PAPER O REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 10 DECEMBER 2018

AGENDA ITEM 17 – PUBLIC SPACES PROTECTION ORDER

1. PURPOSE OF THE REPORT

East Herts Council are reviewing the Public Spaces Protection Order 2016 Hertford Town Council has been consulted on the proposed new Order. This report present the consultation documents and invites Committee to discuss a consultation response.

2. PUBLIC SPACES PROTECTION ORDER 2016

The Anti-social Behaviour, Crime and Policing Act 2014 provides local authorities with powers to create a Public Spaces Protecti on Order (PSPO) where they are satisfied that activities carried on in a public place:

 have had, or are likely to have, a detrimental effect on the quality of life of those in the locality;  is, or is likely to be, persistent or continuing in nature;  is, or is likely to be, unreasonable; and  justifies the restrictions imposed.

The East Herts Public Spaces Protection Order (PSPO) came into force on 1st May 2016 for a period of 3 years to 30th April 2019. The powers replaced and added to previous powers for dog control and antisocial behaviour in East Herts. A PSPO can be made for a maximum duration of up to three years, after which it may be extended, varied of discharged for up to a further 3 years. As part of this process there are statutory requirements that the District Council publishes the Order and carries out a further consultation process.

3. PROPOSED REVISED PUBLIC SPACES PROTECTION ORDER 2019

A copy of the draft new order is attached at Appendix 1

The consultation questionnaire is attached at Appendix 2. Schedule 1 of the consultation questionnaire includes potential additional sites for the extended Order.

Appendix 3 is the letter that has been sent to stakeholders - the letter refers to the consultation questionnaire attached as Appendix 2.

As can be seen there is an opportunity to make additional comments for matters not covered elsewhere in the questionnaire including to request that East Herts Council add additional areas to the draft order.

4. ENFORCEMENT

Appendix 3 notes the position of East Herts Council in relation to enforcement of land the East Herts council does not own. This is discussed further below.

878 PAPER O Where enforcement is required a Fixed Penalty Notice (FPN) can be given for breaches of a PSPO. East Herts Council doesn’t have the resources to enforce additional land so there are two options available:

1. Informal enforcement i.e. signage put up by the parish, warnings or collation of evidence by the PC. If formal enforcement is required by EHC officers this would be charged at an agreed hourly rate with the town or parish council.

2. Delegated enforcement to town or parish council staff only (not councillors). Town or parish officers could be authorised to issue fixed penalty notices by EHC subject to a joint service level agreement.

Committee are invited to comment on the enforcement options.

5. RECOMMENDATIONS

It is RECOMMENDED that Committee

a) Comments on the issues raised in the consultation questionnaire b) Resolves the answers to be given to the individual questions c) Comments on its preferred approach to enforcement d) Notes the report.

Report by: Joseph Whelan, Town Clerk

88 The Anti-social Behaviour, Crime and Policing Act 2014

The Draft Public Spaces Protection Order (East Hertfordshire District Council) 2016 (as extended and varied 2019)

East Hertfordshire District Council (in this order called “the Authority”) here by makes the following Order:

This Order comes into force on 1 st May 2019 for a period of 3 years.

General provisions: 1. A person who fails to comply with any obligation imposed by this order is guilty of a criminal offence by virtue of section 67(1) of the Anti-social Behaviour Crime and Policing Act 2014. Obligations 3 to 10 and 12 are liable to a fine on summary conviction not exceeding level 3 on the standard scale. A person who fails to surrender any alcohol under provision number 11 is liable on summary conviction not exceeding level 2 on the standard scale.

Obligations on persons with dogs: 2. Fouling If a dog defecates at any time on land to which this order applies a person who is in charge of the dog at the time must remove the faeces from the land immediately unless (a) they have reasonable excuse for failing to do so; or (b) the owner, occupier or other person or authority having control of the land has consented (generally or specifically) to his failing to do so. The offence does not apply to a person who – (i) is registered as a blind person in a register compiled under section 29 of the National Assistance Act 1948; or (ii) a person with a disability affecting their mobility, manual dexterity or ability to lift, carry or move everyday objects who relies upon a dog trained by a prescribed charity for assistance. This applies to all land in the administrative area of the Authority to which the public or any section of the public has access, on payment or otherwise, as or right or by virtue of express or implied permission.

89 3. Dogs on leads when directed A person in charge of a dog on land to which this order applies must comply with a direction given to him by an authorised officer of the Authority to put and keep the dog on a lead unless (a) they have reasonable excuse for failing to do so; or (b) the owner, occupier or other person or authority having control of the land has consented (generally or specifically) to his failing to do so. An authorised officer may only give a direction under this order if such restraint is reasonably necessary to prevent a nuisance or behaviour by the dog that is likely to cause annoyance or disturbance to any other person, or to a bird or another animal. This applies to all land in the administrative area of the Authority to which the public or any section of the public has access, on payment or otherwise, as or right or by virtue of express or implied permission.

4. Dogs on leads in specified areas A person in charge of a dog must keep the dog on a lead in designated areas unless (a) they have reasonable excuse for failing to do so; or (b) the owner, occupier or other person or authority having control of the land has consented (generally or specifically) to them failing to do so. This applies to the designated areas of land specified in the Schedule 1 of this order.

5. Dog exclusion in specified areas A person in charge of a dog must not take it into land which has been designated to exclude dogs unless (a) they have reasonable excuse for failing to do so; or (b) the owner, occupier or other person or authority having control of the land has consented ( generally or specifically) to his failing to do so. The designated areas of land to exclude dogs are  fenc ed children’s playgrounds and areas which are designated and marked for children’s play  all fenced games areas e.g. tennis, ball courts, skate parks  all bowling greens  marked playing pitches – when in use for playing sports  Specified Town and Parish Council owned land This applies to the land specified in the Schedule 1 of this order.

The offence does not apply to a person who – (i) is registered as a blind person in a register compiled under section 29 of the National Assistance Act 1948; or

2

909 (ii) a person with a disability affecting their mobility, manual dexterity or ability to lift, carry or move everyday objects who relies upon a dog trained by a prescribed charity for assistance.

6. Walking more than 4 dogs No one person may take more than four (4) dogs onto any East Herts Council owned land at one time. This applies to the land specified in the Schedule 1 of this order.

7. Failing to produce a receptacle for picking up dog faeces A person in charge of a dog on land to which this order applies must have with them an appropriate means to pick up dog faeces deposited by that dog unless

(a) they have reasonable excuse for failing to do so; or (b) the owner, occupier or other person or authority having control of the land has consented (generally or specifically) to his failing to do so. The obligation is complied with if, after a request from an authorised officer, the person in charge of the dog produces an appropriate receptacle to pick up dog faeces. A receptacle is defined as any object capable of holding faeces for disposal. By way of guidance, a trouser or coat or other pocket is not such item for the purpose of this obligation. Neither is a handbag, rucksack, purse or sports bag. The offence does not apply to a person who – (i) is registered as a blind person in a register compiled under section 29 of the National Assistance Act 1948; or (ii) a person with a disability affecting their mobility, manual dexterity or ability to lift, carry or move everyday objects who relies upon a dog trained by a prescribed charity for assistance. This applies to all land in the administrative area of the Authority to which the public or any section of the public has access, on payment or otherwise, as or right or by virtue of express or implied permission.

8. For the purpose of this order:  A person who habitually has a dog in his possession shall be taken to be in charge of the dog at any time unless at that time some other person is in charge of the dog;  Placing the faeces in a receptacle on the land which is provided for the purpose, or for the disposal of waste, shall be sufficient removal from the land;  Being unaware of the defecation (whether by reason of not being in the vicinity or otherwise), or not having a receptacle for or other suitable means 3

919 of removing the faeces shall not be a reasonable excuse for failing to remove the faeces;  “an authorised officer” means a Police Officer, Police Community Support Officer, an authorised employee, partnership agency or contractor of East Hertfordshire District Council who is authorised in writing by East Hertfordshire District Council for the purposes of giving directions under the Order.

9. Appeals In accordance with Section 66 of the Act, any interested person who wishes to challenge the validity of this Order on the grounds that the Council did not have the power to make the Order or that a requirement under the Act has not been complied with may apply to the High Court within six weeks from the date upon which the Order is made.

4

929 EXTENSION AND VARIATION OF PUBLIC SPACES PROTECTION ORDER CONSULTATION QUESTIONAIRE Dog Control and Anti-social Behaviour Measures – Winter 2018

Extension and variation of PSPO’s for dog fouling, dog control orders and measures to tackle irresponsible dog owners 1. Dog Fouling - Although measures taken by the Council have been successful in reducing the incidence of dog fouling, and the expectation that owners should be picking up after their dogs is now viewed as being reasonable, there are still a minority owners who continue to fail to pick up A blanket restriction to avoid displacement to other sites is therefore required. Q1. Do you support the continuation of the existing power that makes it an offence if a person in charge of a dog fails to clean up its faeces on any land to which the public have access in the District?

Yes ☐ No ☐ Don’t Know ☐

2. Dogs on leads in specified areas - East Herts Council owns 3 allotment sites in Hertford - West Street, Norwood Close, Windsor Drive. Dogs running loose in allotments can be a nuisance to other allotment holders.

Proposed Variation: To incorporate additional locations as specified in Schedule 1.

Q2. Do you support the continuation and variation of the existing power that makes it an offence to not have a dog on a lead in all East Herts Council owned allotments and other land as specified?

Yes ☐ No ☐ Don’t Know ☐

3. Dog exclusion in specified areas - A number of locations in the parks have been designated to be dog free areas for the safety and protection of users. The list of sites is detailed in the draft order.

Proposed Variation: To incorporate additional locations as specified in Schedule 1.

Q3. Do you support the continuation and variation of the existing power that makes it an offence to allow a dog onto land which has been designated to exclude dogs?

 All fenced children’s playgrounds and areas which are designated and marked for children’s play  All fenced games areas e.g. tennis, ball courts, skate parks  All bowling greens  Marked playing pitches – when in use for playing sports.  Additional land owned by Parish and Town Councils

Yes ☐ No ☐ Don’t Know ☐

939 4. Walking more than four (4) dogs - It is more difficult to adequately control more than 4 dogs. This can lead to increase in dogs fouling or dogs not being kept under control and causing a nuisance with other park users.

Q4. Do you support the continuation of the existing power that makes it an offence to take more than four (4) dogs onto any East Herts Council owned land at any one time?

Yes ☐ No ☐ Don’t Know ☐

5. Dogs on leads when directed - Most dog owners are responsible, but we do get complaints about dogs causing a nuisance to others, and the continuation of this power will help authorised officers deal with specific problems.

Q5. Do you support the continuation of the existing power that makes it an offence for failing to put a dog on a lead when directed to do so by an authorised officer?

Yes ☐ No ☐ Don’t Know ☐

6. Failing to produce a receptacle for picking up dog faeces - Catching irresponsible dog owners in the act of not picking up after their dog can be difficult; this measure provides an additional enforcement tool. Experience has proved that this has been a useful deterrent and helped reduce dog fouling. Continuation of the power will assist officers in dog fouling hotspots.

Q6. Do you support the continuation of the existing power that requires dog walkers to carry a poop bag or other means for clearing up after their pet?

Yes ☐ No ☐ Don’t Know ☐

Discharge of measures to enhance the Police and Council’s ability to deal with anti-social behaviour.

East Herts CSP continues to work in collaboratively to ensure the district remains a safe place to live, work and visit. The previous PSPO conditions were imposed as agencies felt they were needed to address those issues. However, experience has shown that other, more specific legislative tools within the ASB Crime and Policing Act 2014 are proving more effective.

The CSP recognises that a blanket wide PSPO is not needed as the majority of residents and visitors are law abiding citizens. Instead the CSP wants to focus its resources and attention on those who do not and take the most appropriate action against them. Agencies continually monitor crime trends and data and should there be an evidential need for a PSPO then this would be considered and consultation taken. In addition, agencies are also looking at ways to improve engagement with communities to help set priorities. By improving this engagement agencies will be able to take the most appropriate action; which on occasion could be a PSPO but one that is proportionate and specific to an area rather than a district wide one. Should you wish to be involved in priority setting please email [email protected]

7. Using a mechanically propelled vehicle in a disorderly or anti-social manner

Reason for discharge: During the three years the PSPO has been in place the CSP* (footnote to include agencies) has not had reason to make use of this power. Signage was produced and displayed in two locations whereby there were continued reports of vehicle related nuisance (predominantly cars racing in car parks). The approach from the CSP was to use a period of education with the signage at first to allow a proportionate response. In doing so, the issues

949 were reduced or where needed other powers used; for example taking action where another criminal offence had taken place. The CSP has also found that areas where there has been persistent vehicle related nuisance there are often environmental measures that can be taken that help prevent or deter the problem; such as requesting the landowner to improve the security or design of the land. In addition, should a person(s) be identified as causing a nuisance with a motorised vehicle then there are other powers under the ASB Crime and Policing Act 2014.

Q7. Do you support the discharge of this existing power?

Yes ☐ No ☐ Don’t Know ☐

8. Failing to surrender possession when asked of new psycho active substances (commonly known as legal highs) or drug that is not alcohol or tobacco on any land within the District.

Reason for discharge: The CSP included this condition within the PSPO prior to any guidance from the Home Office being made available. Since this time the Psychoactive Substances Act 2016 has come into effect that has allowed agencies to address the longer term and root causes of the use of new psychoactive substances. Where there is evidence of use (e.g. paraphernalia finds), then the CSP will collectively work together to record this and take the most appropriate action; for example asking the local Police Community Support Officers to patrol the location. Should the CSP identify anyone in possession of them then the most appropriate powers would be used depending on the evidence available.

Q8. Do you support the discharge of this existing power?

Yes ☐ No ☐ Don’t Know ☐

9. Prohibition of alcohol consumption in five (5) designated areas.

Reason for discharge: The CSP has again not made use of this PSPO power within the three years. At the time of conversion the CSP believed the conversion was needed to help address any alcohol related disorder in the five locations. However a PSPO can penalise the majority whilst trying to tackle a minority. Under the ASB Crime and Policing Act 2014 there are a number of other powers available that allow agencies to take action against the minority who cause problems in the district. These measures are more sustainable in terms of monitoring, resources and costs. Within the district there are a number of initiatives and procedures in place to address problems linked to the night time economy, for example:  Pubwatch – a network of licensees and partner agencies to monitor those who cause problems within licensed premises, anyone who persistently does so can be placed on the PubWatch scheme which prohibits their entry to licensed premises.  CCTV – the town centres have CCTV in place to help capture evidence of any disorder. East Herts Council is currently undertaking a review of CCTV in the district to ensure that it is meeting needs.  Scannet – a PCC funded initiative used in premises with late licenses to scan the ID of persons entering  Specific Police Operations at key times of the year  Using more appropriate powers under the ASB Crime and Policing Act against individuals who have come to notice for ASB or criminal behaviour e.g. a Community Protection Warning or Criminal Behaviour Order. This will also be in conjunction with signposting them to any support services they may need should they have any dependency needs. This power was not intended to address any underage drinking as there are already powers for Police in regards to this. In addition, where there are identified ‘street drinkers’ the CSP wants to work with those persons to help address their possible addictions and put in place a longer term resolution. The issuing of a fixed penalty notice would not necessarily achieve this.

959 This power is dependent on Police resources and does not necessarily address the underlying root causes. The CSP is therefore confident that by continuing it’s successful part nership working and using a variety of methods there is not an apparent need for this power. Currently there are 5 areas in the District covered by the PSPO restricting the consumption of alcohol in a public place. Police analysis and anecdotal reports suggest that the existing restrictions are needed to continue to manage alcohol related disorder in these areas.

Q9. Do you support the discharge of this existing power?

Yes ☐ No ☐ Don’t Know ☐

10. Shouting swearing, screaming or making any unnecessary noise in a disorderly or anti-social manner in area where alcohol restrictions are in place.

Reason for discharge: The above condition has not been used during the three years the PSPO has been in place. The rationale for use was to take action against alcohol related ASB in the designated areas. However, upon reflection the CSP accepts this condition was not practical in terms of enforcement. It again is very dependent upon Police resources and during the busier times within the town centres this condition is not practicable. Instead the CSP will continue to use the previously listed measures to take action against person(s) who act in an anti-social manner in the district.

Q11. Do you support the discharge of this existing power?

Yes ☐ No ☐ Don’t Know ☐

11. ADDITIONAL COMMENTS

Q12 If you have any additional comments about the renewal of the Public Space Protection Order that are not addressed in this questionnaire, please feel free to write them below.

ABOUT YOU East Herts Council takes your privacy very seriously and will only use your information for survey analysis. All published survey results will remain anonymous. We will not share your personal information with any third parties without your prior consent. We will retain your information on our database for 1 year after which your information will be deleted. If you agree to your information being kept on our database as set out in this Consent Notice, please tick this box ☐

Q13. Gender Male ☐ Female ☐

Q14. Are you a dog owner? Yes ☐ No ☐

969 Q15.What is your age group?

18 and under ☐ 19 - 24 ☐ 25 - 34 ☐ 35 - 44 ☐

45 - 54 ☐ 55 - 64 ☐ 65 - 74 ☐ 75+ ☐

Q16. Do you have a long-term illness or disability that limits your daily activities?

Yes ☐ No ☐

Q17. What is your postcode? ______

Q18. Contact Details – completing this section is optional. .

Name: ______

Organisation (if applicable): ______

Email or Address: ______

______

______

Thank you for completing this consultation questionnaire. Please return it to us in the attached freepost envelope or post to: PSPO Consultation East Herts Council Freepost ANG6624 SG13 8EQ

979 Operations

01279 655261 EastHertsDC www.eastherts.gov.uk [email protected] EastHerts East Herts Council, Wallfields, Pegs Lane, Hertford, SG13 8EQ easthertscouncil

Your Jackie Bruce contact: Ext: Our ref: PSPO Consultation Date: 27 November 2018

Dear Sir/Madam,

We are inviting local people and key stakeholders to have their say on our plans to vary and extend the Public Spaces Protection Order (PSPO) in East Herts.

The current restrictions were introduced in 2016 to deal with a range of issues including dog fouling, excluding dogs from certain areas (such as play areas) and restrictions to deal with emerging anti-social behaviour trends at that time. A PSPO can be made for a maximum duration of up to three years, after which it may be extended, varied of discharged for up to a further 3 years.

East Herts Council has worked with the Police and partners to review current restrictions in place to ensure they are still proportionate and effective. The proposals include extending the dog control restrictions by another 3 years and varying these to include some parish council play areas and open spaces.

It is also proposed that the restrictions relating to anti-social behaviour will be discharged and removed from the order. This is after careful consideration and evaluation of their use. There are a range of other measures to deal with individuals involved in anti-social behaviour that can be more effective and targeted in terms of addressing the identified problems. Full details of the reasons for discharging these powers can be found on the questionnaire.

If anyone fails to meet the requirements of the order or to comply with a request from an authorised officer, they could be issued with a Fixed Penalty Notice of up to £100 or prosecuted.

These measures are designed to deal with extremes of anti-social behaviour and authorised officers will take a proportionate and common sense approach in their application.

It is proposed to vary and extend the current PSPO for the following dog control offences: 1) Dog fouling - the extension of the existing provision that makes it an offence if a person in charge of a dog fails to clean up its faeces.

98 2) Dogs on leads when directed - the extension of the existing provision that makes it an offence for failing to put a dog on a lead when directed to do so by an authorised officer.

3) Dogs on leads in specified areas - the extension of the existing provision that makes it an offence to not have a dog on a lead in all East Herts Council owned allotments.

Proposed Variation: To incorporate additional locations as specified in Schedule 1.

4) Dog exclusion in specified areas - the extension of the existing provision that makes it an offence to allow a dog onto East Herts Council owned land which have been designated to exclude dogs:  All fenced children’s playgrounds and areas which are designated and marked for children’s play  All fenced games areas e.g. tennis, ball courts, skate parks  All bowling greens  Marked playing pitches – when in use for playing sports

Proposed Variation: To incorporate additional locations as specified in Schedule 1.

5) Walking more than four (4) dogs - the extension of the existing provision that makes it an offence for an individual to take more than four (4) dogs onto any East Herts Council owned land at any one time.

6) Failing to produce a receptacle for picking up dog faeces - the extension of the existing provision which would require dog walkers to carry a poop bag or other means for clearing up after their pet.

It is proposed to discharge and remove the following anti-social behaviour offences from the current PSPO:

7) Using a mechanically propelled vehicle in a disorderly or anti-social manner. Proposed discharge: to remove this provision from the PSPO.

8) Failing to surrender possession when asked of new psycho active substances (commonly known as legal highs) or drug that is not alcohol or tobacco on any land within the District. Proposed discharge: to remove this provision from the PSPO.

9) Prohibition of alcohol consumption in five (5) designated areas. Proposed discharge: to remove this provision from the PSPO.

10) Shouting swearing, screaming or making any unnecessary noise in a disorderly or anti-social manner in area where alcohol restrictions are in place. Proposed discharge: to remove this provision from the PSPO. 2

99 Before implementing the variations and extending the PSPO we are consulting with residents, stakeholders and any other interested parties until midnight on Sunday 13 January 2019 . The easiest way to take part in the consultation is to fill in the online survey questionnaire on our website: www.eastherts.gov.uk/pspoconsultation. Paper copies of the survey questionnaire are also available from our council offices, local libraries and will be sent out on request.

Additional information required from Town and Parish Councils Schedule 1 includes proposed additional areas of parish land to be added to the order.

If there are areas of parish land agreed to be included in the varied PSPO please confirm your preferred intention in relation to enforcement, either: A) Informal enforcement i.e. signage put up by the parish, warnings or collation of evidence by the PC. If formal enforcement is required by EHC officers this would be charged at an agreed hourly rate with the town or parish council. B) Delegated enforcement to town or parish council staff only (not councillors). Town or parish officers could be authorised to issue fixed penalty notices by EHC subject to a joint service level agreement.

Yours faithfully

Nick Kirby Enforcement & Inspection Manager Leisure and Environment

3

100101 Dog Exculsion in Pitch Dog on specified Not having Schedule 1 - Draft List of areas for dog control measures Dogs on exclusion - Walking leads in areas the means under the Public Spaces Protection Order (PSPO) and Dog Fouling lead when dogs excluded More than 4 specified (play areas, when in use to pick up directed fenced games dogs proposed additional locations areas for playing dog feaces areas and sports bowling greens) BISHOP'S STORTFORD

Barrelsdown Road Play Area Barrelsdown Road Bishop's Stortford CM23 2SY x x x x x

Bishops Park Open Space Woodpecker Close Bishop's Stortford CM23 4QA x x x x

Bishops Park - Play Area 1 - Younger Woodpecker Close Bishop's Stortford CM23 4QA x x x x x

Bishops Park - Play Area 2 - Older Woodpecker Close Bishop's Stortford CM23 4QA x x x x x

Bishop's Stortford Castle Grounds The Causeway Bishop's Stortford CM23 2EQ X X X X

Burley Road Play Area Burley Road Bishop's Stortford CM23 3LR x x x x x

Cannons Close Play Area Cannons Close Bishop's Stortford CM23 2BQ x x x x x

Dimsdale Crescent Play Area Dimsdale Crescent Bishop's Stortford CM23 5LJ x x x x x

Grange Paddocks Open Space Rye Street Bishop's Stortford CM23 2HH x x x x x

Grange Paddocks Play Area Rye Street Bishop's Stortford CM23 2HH x x x x x

Knebworth Court Knebworth Court, Thorley Bishop's Stortford CM23 4HF x x x x x

Lower Park Crescent Play Areas Lower Park Crescent Bishop's Stortford CM23 3PT x x x x x

Nightingales Play Area Nightingales Bishop's Stortford CM23 5JQ x x x x x

Northern Parkland - Play Area 1 Gt Hadham Road Bishop's Stortford CM23 4GF x x x x x

Northern Parkland - Play Area 2 Gt Hadham Road Bishop's Stortford CM23 4GF x x x x x

Northern Parkland Open Space Gt Hadham Road Bishop's Stortford CM23 4GF x x x x

Northolt Avenue Play Area Northolt Avenue Bishop's Stortford CM23 5DT x x x x x

Parsonage Lane Play Area Parsonage Lane Bishop's Stortford CM23 5AA x x x x x

Red, White & Blue Open Space Rye Street Bishop's Stortford CM23 2BN x x x x

Southern Country Park Maze Thorley Lane East Bishop's Stortford CM23 4BH x x x x x

Southern Country Park Open Space Thorley Lane East Bishop's Stortford CM23 4BH x x x x

Southern Country Park Play Area Thorley Lane East Bishop's Stortford CM23 4BH x x - x - x x

The Barrons Play Area The Barrons, Thorley Bishop's Stortford CM23 4HR x x x x x

Thorley Wedge Open Space Sainsbury Thorley Centre Bishop's Stortford CM23 4EG x x x x x

Thorley Wedge Play Area (Sainsburys) Sainsbury Thorley Centre Bishop's Stortford CM23 4EG x x x x x

Trinity Street Play Area Trinity Street Bishop's Stortford CM23 3TJ x x x x x

Turners Crescent Play Area Turners Crescent Bishop's Stortford CM23 4FZ x x - x - x x

Ward Crescent Play Area Ward Crescent Bishop's Stortford CM23 3QR x x x x x

Waytemore Road Play Area Waytemore Road Bishop's Stortford CM23 3RD x x x x x

Wilson Close Play Area Wilson Close Bishop's Stortford CM23 3US x x x x x

HERTFORD

Norwood Close Allotment Gardens Norwood Close Hertford SG14 2EX x x x x x

West Street Allotment Gardens West Street Hertford SG13 8EZ x x x x x

Windsor Drive Allotment Gardens Bentley Road Hertford SG14 2EN x x x x x

Bentley Road Play Area Bentley Road Hertford SG14 2HE x x x x x

Brookside Play Area (goal) Brookside Hertford SG13 7LL x x x x x

Burleigh Road Burleigh Road Hertford SG13 7HA x x x x x

Campfield Road - Area 1 (MUGA) Campfield Road Hertford SG14 2AD x x x x x

Lower Campfield Road - Area 2 Campfield Road Hertford SG14 2AD x x x x x

Cecil Road Toddlers - Area 1 Cecil Road Hertford SG13 8HS x x x x x

Cecil Road Juniors - Area 2 Cecil Road Hertford SG13 8HS x x x x x

Foxholes Avenue Play Area Foxholes Avenue Hertford SG13 7JQ x x x x x

Foxholes Open Space The Elms Hertford SG13 7UX x x x x x

Hartham Common Open Space Hartham Lane Hertford SG14 1QR x x x x

Hartham Common - marked pitches Hartham Lane Hertford SG14 1QR x x x x x Hartham Common Younger Children's Hartham Lane Hertford SG14 1QR x x x x x Play Area Hartham Common Older Childrens Play Hartham Lane Hertford SG14 1QR x x x x x Area Hartham Common Skate Park Hartham Lane Hertford SG14 1QR x x x x x

Hertford Castle Grounds Castle Street Hertford SG14 1HR x x x x

1

10110 Dog Exculsion in Pitch Dog on specified Not having Schedule 1 - Draft List of areas for dog control measures Dogs on exclusion - Walking leads in areas the means under the Public Spaces Protection Order (PSPO) and Dog Fouling lead when dogs excluded More than 4 specified (play areas, when in use to pick up directed fenced games dogs proposed additional locations areas for playing dog feaces areas and sports bowling greens) Hertford Castle / Castle Gardens Play Hertford Castle Hertford SG14 1HP x x x x x Area Kingsmead Open Space (marked Mead Lane Hertford SG13 7AX x x x x x pitches) Lilbourne Drive Play Area Lilbourne Drive Hertford SG13 7WS x x x x x

Millmead Open Space Millmead Road Hertford SG14 3YH x x x x

Millmead Play Area 1 Millmead Road Hertford SG14 3YH x x x x x

Millmead Play Area 2 Millmead Road Hertford SG14 3YH x x x x x

Rowley's Road Play Area Rowley's Road Hertford SG13 7DS x x x x x Rush Green East / Martins Drive Play Martins Drive Hertford SG13 7TA x x x x x Area Rush Green West Play Area The Elms Hertford SG13 x x x x x

Sacombe Road Play Areas Sacombe Road Hertford SG14 3HL x x x x x

Sadlers Farm Open Space Sadlers Way Hertford SG14 2DZ x x x x

The Ridgeway Play Area & MUGA The Ridgeway Hertford SG14 2JE x x x x x

The Ridgeway - The Dell Play Area The Ridgeway Hertford SG14 2JE x x - x - x x

Watermill Lane Play Area Watermill Lane Hertford SG14 3LB x x x x x

WARE

Beacon Road Play Area Beacon Road Ware SG12 7HY x x x x x

Buryfield Open Space Priory Street Ware SG12 0DE x x x x

Buryfield Play area Priory Street Ware SG12 0DE x x x x x King George Road Recreation King George Road Ware SG12 7DP x x x x Ground King George Road Play Areas King George Road Ware SG12 7DP x x x x x

Lady Margaret Gardens - Play Area 1 Lady Margaret Gardens Ware SG12 7TL x x x x x

Lady Margaret Gardens - Play Area 2 Lady Margaret Gardens Ware SG12 7TL x x x x x

Lower Bourne Gardens Play Areas Lower Bourne Gardens Ware SG12 0BG x x x x x

Postwood Open Space Walnut Tree Walk Ware SG12 9PD x x x x

Presdale Drive Play Area Presdale Drive Ware SG12 9NS x x x x x Presdales Recreation Area (Open Walnut Tree Walk Ware SG12 9PD x x x x x Space) The Bourne - Childrens Play Areas The Bourne Ware SG12 0PZ x x x x x

The Bourne Open Space The Bourne Ware SG12 0PZ x x x x Wodson Park - Open Space & Play Wodson Rd, Ermine St Ware SG12 0UQ x x x x x x Area

SAWBRIDGEWORTH

Edens Mount Play Area Edens Mount Sawbridgeworth CM21 9DU x x x x x

Sheering Mill Lane Play Area Sheering Mill Lane Sawbridgeworth CM21 9AD x x x x x Vantorts Close Play Area & Open Vantorts Close Sawbridgeworth CM21 9NX x x x x x Space Pishiobury Park Open Space Harlow Road (A1184) Sawbridgeworth CM21 0AL x x x x

Pishiobury Park - enclosed picnic area Harlow Road (A1184) Sawbridgeworth CM21 0AL x x x x x

RURAL

Chapelfields Play Area Chapelfields Stanstead Abbotts SG12 8HT x x x x x

Dellfields Play Area / Wadesmill Dellfield Ware SG12 OTB x x x x x Gladstone Road (Belfour / Founceley Gladstone Road Dane End SG12 0NH x x x x x Rd) Gt. Innings Play Areas (Watton-at- Gt Innings South Watton-at-Stone SG14 3TQ x x x x x Stone) Hillside Crescent Play Area Hillside Crescent Stanstead Abbotts SG12 8BQ x x x x x

Lawrence Avenue Play Area Lawrence Avenue Stanstead Abbotts SG12 8JL x x x x x

Stanstead Abbotts Parish Play Area High Street Stanstead Abbotts SG12 8AS x x x x x

Yearlings Close Yearlings Close Gt Amwell SG12 9XP x x x x x

2

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