I.D. REQUIREMENTS Our Identification Requirements Why do we need identification? • C ouncil tax demand letter or statement * All financial service providers are required by law • T ax credit * to verify their customers’ identity. This is so that we • D WP state pension document * can meet UK money laundering regulations to • U tility bill ** help stop criminals from using financial products • C urrent original statement ** or services for their own benefit. We will only ask for enough information to allow us to open your • C urrent original credit/debit card account. statement ** • M ortgage statement * How do we verify your identification? * T hese documents must be dated in the past 12 months ** T hese documents must be dated in the past 6 months. We will carry out an electronic search against records held by a credit reference agency to verify your name and address. To support this If you are under 21 or opening an electronic search we will require you to provide account on behalf of someone one identity document from the Acceptable under 21 Identity Documents list below. We will require two documents. One from the Acceptable Identity Documents list and one from This check is only used to check your name and the following – ‘Additional document list for address and does not affect your credit rating. under 21s’ list. If we are unable to verify you through this search These will be used to verify identity without an we may ask you to provide a further identity electronic identification search. document. Where an adult opens an account in respect of All identity documents must contain your full somebody under 21, the adult's ID is required to name and either: be verified as above, and in addition one of the • y our residential address or following must be seen in the name of the person under 21: • y our date of birth.

Acceptable identity documents Additional document list for under 21s • C urrent UK & EU passport • C urrent UK & EU passport • C urrent photo full or provisional driving • C hild benefit document showing child’s licence name and address • C urrent old style driving licence • C hild tax credit document showing child’s name and address • C urrent firearms certificate • H MRC tax document dated within last 12 • C urrent armed forces ID card months • E U state ID card • E mployment document/letter showing full • C urrent UK disabled driver’s pass name and address • I nstrument of a court appointment • C ollege/university acceptance letter dated • I D card issued by Electoral Roll Office for within last 12 months Northern Ireland • C urrent year’s educational grant/finance or • H MRC tax notification other grant/finance • H ousing benefit notification * • H MRC confirmation of National • L ocal authority tenancy agreement * number dated within last 9 months and showing name and address ( proof of address only) account type. • Original birth/adoption certificate To guard against the potential dangers of postal (Under 16’s Only) interception and ID theft or fraud we • NHS medical card showing full name, DOB, recommend that you send certified copies of ID address & NHS number (Under 16’s Only) documents. Should the account holder reside at a different ID documents can be certified by the following address to the adult opening the account a UK professionals:- second identity document proving the account • Legal professional ie solicitor holder’s residential address is required. • Qualified accountant

If you are unsure whether the documents you • Bank manager have available are acceptable for identity • An FCA approved person who is on the FCA purposes, or you have any query in relation to approved person register these ID requirements, please contact us for www.fca.org.uk/register. This includes further guidance. financial advisers and mortgage advisers. We reserve the right to carry out any further Each certified copy must be signed ‘original checks on your identity if we think we need to do seen’ and dated. The person who has certified so in order to comply with our legal obligations. the copy should also print clearly their full name, their occupation and their employer’s name, address and telephone number, should we need Existing customers to contact them. If you are an existing customer opening a new The Society reserves the right to make further account you may be required to re-confirm your enquiries and to seek further evidence of identity. For clarification, please ask your local identification. branch for further details.

Updates to your ID after the account Power of attorney (POA) has been opened If you are opening an account as a Power of In order to protect your interests in certain Attorney, or adding an attorney to an existing circumstances we may require you to re- confirm account, we will need to verify the identity of the your identity when a change is made to your attorney(s) and the donor of the POA. A copy of account. Examples include:- loss of your the POA will also be required. passbook, changes to your name or address, and the re-activation of a dormant or inactive Applying for an account via the post account. To open an account with the Society by post For guidance on the requirements relating to please send us:- these changes, please contact our head office • A completed and signed application form or visit your local branch. for each applicant. • Proof of your identity from the Acceptable Corporate accounts Identity Documents list to support an If you are opening a corporate account, such as electronic identification search as detailed a business or charity account, we will carry out in the ‘How do we verify your identification ?’ an electronic search against records held by a section above. credit reference agency to verify the name and • Personal cheque deposit for at least the address of each signatory. We will also carry out minimum investment amount for the an electronic search against individuals who own or control 25% of the company’s capital or profit, • Letting us know as soon as possible of any or its voting rights. To support this electronic change in your name, address or contact search we will require you to provide one identity details and sending your passbook(s) to us document for each signatory from the in order that we can update our records. Acceptable Identity Documents list above. • Be cautious if you receive a call from a These checks are only used to check names and person claiming to be from the Vernon. If in addresses and do not affect your credit rating. doubt, just hang up. If we are unable to verify you we may ask you to • Beware of ‘phishing’ emails which require provide a further identity document. you to provide confidential information. In addition we will also require the following The Vernon will never contact you in this documentation: manner. • Shred mail and other paperwork that contains personal information which is no To open a business, limited company, longer required. charity, club or association account • a copy of the minutes of the meeting at which the resolution to open the account was passed, if you are not a sole trader. • a copy of your business letterhead • if you are a limited company we will also carry out a Companies House search and require a copy of your original certificate of incorporation.

To open a client deposit account • a copy of the minutes of the meeting at which the resolution to open the account was passed. • a copy of your original certificate of incorporation (if applicable). • If you are a solicitor we will check that your practice is registered with The Law Society or the Council for Licensed Conveyancers. Head Office 19 St Petersgate, Identity theft Stockport SK1 1HF Identity fraud is a growing crime and it is 0161 429 6262 important that you protect your identity. You can E-Mail: [email protected] protect your personal information and prevent Website: www.thevernon.co.uk misuse of your account by: • Taking care of your passbook and other Telephone calls are recorded and may be monitored for regulatory and training purposes account information by storing them in a to help maintain service quality. secure place. • Never giving your account details to Vernon is authorised by the Prudential Regulation Authority and regulated by the Financial anyone unless you know who they are and Conduct Authority and Prudential Regulation Authority why they need them. (registration number 195475)

PPT / FC 05/18