Seeing the Invisible: Understanding the Implications of Social Media Invisible Responses for Well-Being and Relational Development by Penny Triệu A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy (Information) in the University of Michigan 2020 Doctoral Committee: Professor Nicole B. Ellison, Chair Dr. Nancy K. Baym, Microsoft Research Professor Scott W. Campbell Associate Professor Sarita Y. Schoenebeck Penny Triệu
[email protected] ORCID iD: 0000-0001-8394-803X © Penny Triệu 2020 Dedication This dissertation is dedicated to my nephew and niece, Quân and Vivi. When I inevitably fail to keep up with the latest technology, I will count on you to show me the ways. ii Acknowledgement The best part of doing the PhD for me was about the people and the community whose support I am privileged to count upon, at and beyond University of Michigan. From the moment I start to consider graduate school as a prospective PhD student, I have received generous offers of help and advice from others, a theme that continues to this day. Here goes my best attempt to acknowledge “the village:” Nicole, I have always considered it my immense luck and privilege to have such a brilliant and supportive advisor to guide me through my PhD, from pointing me in the right literature, leaving innumerable edits and comments on all of my drafts, to organizing the best white elephant gift exchanges. You were always so generous with your time, attention, and wisdom with me, and I grew so much from working with you and being your advisee.