Employee Volunteering and Employee Volunteering in Humanitarian Aid in Europe

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Employee Volunteering and Employee Volunteering in Humanitarian Aid in Europe CODESPA | CEV The 2013 Preparatory Action for EU Aid Volunteers | ECHO/EVHA/BUD/2013/01005 EMPLOYEE VOLUNTEERING AND EMPLOYEE VOLUNTEERING IN HUMANITARIAN AID IN EUROPE Prepared by CODESPA | CEV Employee Volunteering and Employee Volunteering in Humanitarian Aid in Europe Abbreviations and acronyms CSR: Corporate Social Responsibility EC: European Commission DG ECHO: Directorate-General Humanitarian Aid and Civil Protection of the European Commission. EV in HA: Employee Volunteering in Humanitarian Aid EV: Employee Volunteering IT: Information Technology LETs: World Economic Forum – Logistics Emergency Team MOU: Memorandum of Understanding NGO: Non Governmental Organisation OCHA: Office for the Coordination of Humanitarian Affairs – United Nations SME: Small-Medium Enterprises UN: United Nations UNV: United Nations Volunteers WEF: World Economic Forum WFP: United Nations World Food Programme Research team - Authors Team Leader (TL) – María Jesús Pérez Research Coordinator/Technical Expert-Employee Volunteering (TEE) – Juan Ángel Poyatos Technical Expert-Volunteering in Humanitarian Aid (TEH) – Daniela Bosioc Policy Development Expert (PDE) – Gabriella Civico Research Specialist/Data Analyst (DA) – Kashif Khan Technical Support Officer (TSO) – Silvia Loro Support team Anna Spezie – Research assistant Marta Fontán – Research assistant Nicola Bianchi– Research assistant Tuomo Salakari – Research Assistant Raúl Muriel – Research Assistant Acknowledgments The research team would like to acknowledge all the support, collaboration and effort shown from the respondents to the field surveys, the participants in the Stakeholder workshop and all those who agreed to participate in an interview or focus group. Thank you for sharing your knowledge and experiences on this important topic. 2 CODESPA | CEV Employee Volunteering and Employee Volunteering in Humanitarian Aid in Europe INDEX 0. Executive summary ................................................................................................................................................................................. 5 I. Introduction ....................................................................................................................................................................................................... 9 II. Method of approach ............................................................................................................................................................................. 11 III. Employee Volunteering in Europe ......................................................................................................................................... 17 3. 1. Overall context about EV in Europe ............................................................................................................................................................ 17 3. 2. Definitions ................................................................................................................................................................................................................. 32 3. 3. Models of Employee Volunteering ............................................................................................................................................................... 35 3. 4. Benefits and added value on different stakeholders ........................................................................................................................ 37 3. 5. Limitations and barriers of Employee Volunteering .......................................................................................................................... 40 3. 6. Stakeholders Involved......................................................................................................................................................................................... 44 3. 7. Trends in Employee Volunteering ................................................................................................................................................................. 47 3. 8. Particularities of EV in private for profit employers .......................................................................................................................... 50 3. 9. Particularities of SMEs involvement in EV ............................................................................................................................................... 54 3. 10. Particularities of Employee Volunteering in Public Employers .................................................................................................... 54 3. 11. Particularities of Employee Volunteering in Third Sector Employers ....................................................................................... 59 3. 12. Regulatory Framework. Employee volunteering ................................................................................................................................... 59 3. 13. International Employee Volunteering ......................................................................................................................................................... 71 IV. Employee Volunteering in Humanitarian Aid in Europe ................................................. 73 4. 1. EV in HA main Framework: private for – profit sector and HA ..................................................................................................... 73 4. 2. Overall context about EV in HA in Europe ................................................................................................................................................ 78 4. 3. Definitions ................................................................................................................................................................................................................. 84 4. 4. Particularities of EV in HA ................................................................................................................................................................................. 86 4. 5. Stakeholders involved and cross-sector collaboration ..................................................................................................................... 87 4. 6. Main EV in HA activities ..................................................................................................................................................................................... 92 4. 7. Comparative analysis of differences of EV between different stakeholders ...................................................................... 95 V. Good Practice in Employee Volunteering in Humanitarian Aid and International Volunteering ...................................................................................................................................... 103 5. 1. Approach to good practice analysis ......................................................................................................................................................... 103 5. 2. Overall context ..................................................................................................................................................................................................... 104 5. 3. Selected practices .............................................................................................................................................................................................. 109 5. 3. a. Factsheet Good Practice | Deutsche Post DHL. GARD ....................................................................................................... 110 5. 3. b. Factsheet Good Practice | GlaxoSmithKline. PULSE ........................................................................................................... 115 5. 3. c. Factsheet Good Practice | Vodafone. Vodafone Instant Network .............................................................................. 121 5. 3. d. Factsheet Good Practice | IBM. Corporate Service Corps ................................................................................................ 127 3 CODESPA | CEV Employee Volunteering and Employee Volunteering in Humanitarian Aid in Europe 5. 3. e. Factsheet Good Practice | Irish Aid. Irish Rapid Response Corps ................................................................................ 132 5. 3. f. Factsheet Good Practice | Canal de Isabel II Gestión. Canal Voluntarios ............................................................... 137 5. 3. g. Factsheet Good Practice | Deloitte. The Humanitarian Innovation Programme ................................................. 143 5. 3. h. Factsheet Good Practice | “la Caixa” Foundation. CooperantesCaixa ....................................................................... 148 5. 3. i. Factsheet Good Practice | Ericsson. Ericsson Response ................................................................................................... 154 5. 3. j. Factsheet Good Practice | KPMG. Advising Ghana Microfinance Institutions ....................................................... 160 5. 4. Good Practice. Elements Comparative Analysis ................................................................................................................................ 165 VI. Good Practice in Cross Sector Agreements in Humanitarian Aid ............................ 171 6. 1. Approach to good practice analysis ........................................................................................................................................................
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