ENVIRONMENTAL REPORT 2015 INTERIM EDITION CONTENTS EDITORIAL

PUBLISHER’S DETAILS AND CREDITS 2 Ladies and Gentlemen,

EDITORIAL 3 2015 was a great success for us in business terms and particularly with regard to the implementation of our long-term environmental strategy. We have taken great steps COMPANY PORTRAIT 4 forward in reaching our target of operating one of the lowest-emission cruise fleets in the world. Among the milestones in this progress are the successful certification of the ENVIRONMENTAL MANAGEMENT 5 Environmental Management system of the Mein Schiff ® fleet in accordance with the international ISO 14001 standard and the naming ceremony of . Both of these EMISSIONS 6 – 7 achievements form part of the package of measures which, with the newbuilds to be completed by 2019, is set to provide us with a fleet of six ships all no more than five years WASTE 8 old and among the most energy-efficient and with the lowest level of exhaust emissions on the oceans of this world. For all newbuilds we are constantly examining possible technical BIODIVERSITY 9 options and innovations to advance the environmental technologies.

WATER 10 The basis of our progress is the commitment of the employees on shore and the crew on board the vessels. To secure and extend this commitment, we rely on informa­tion and NEWBUILDS 11 the creation of awareness for environmental topics. In the reporting year, therefore, we have further significantly extended the range of information on environmental topics on the COMMITMENT 12 Intranet. We have also conducted a compulsory training course for all employees in the shore locations. Here we included issues such as environmentally conscious conduct, ENVIRONMENTAL TARGETS 13 – 14 saving electricity and resources as well as the company guidelines.

FURTHER INFORMATION 15 These topics also feature intensively in the contact with our guests and other companies. As we use innovative environmental technologies in our newbuild vessels, it is repeatedly a matter of performing pioneering work and correctly positioning the new, often extremely complex technical solutions. One example of this is the educational work that our Environmental Officers have taken on, because ports and port authorities are often not familiar with the new exhaust gas systems.

Once again, we have set ourselves clear targets for the current year: a further reduction in PUBLISHER’S DETAILS fuel consumption, fewer CO² and pollutant emissions and an intensified dialogue with suppliers for a more sustainable supply chain. This interim environmental report, which is AND CREDITS published at regular intervals and produced to strict environmental standards in a climate- neutral process, will explain the basis on which we are tackling these challenges.

Published by: TUI Cruises GmbH I hope you will enjoy reading our report Management Directors: Wybcke Meier (CEO), Frank Kuhlmann (CFO) Anckelmannsplatz 1, 20537 Hamburg

In collaboration with: Lucienne Damm, Benjamin Laux Contact information: [email protected] Concept / Layout: GROSSE LIEBE Kommunikationsagentur GmbH Wybcke Meier Text: Mirjam Müller, Lucienne Damm, Benjamin Laux Chief Executive Officer Valid as of: May 2016 (Subject to change after going to print) Chairwoman of the Management Board

2 PUBLISHER’S DETAILS AND CREDITS EDITORIAL 3 The company TUI Cruises: sustainably on a growth course ENVIRONMENTAL MANAGEMENT Also in the eighth year since its foundation, TUI Cruises has continued its growth During the reporting year, environmental management has moved even closer to ship course and firmly integrated environmental protection into its corporate strategy. operations and fundamentally ensures the pursuit of a sustainable course in the continuous In this process, the company is primarily aiming at an approach that conserves further development of structures, topics and objectives at TUI Cruises. resources and minimizes the impact of cruises on nature.

TUI Cruises GmbH As a joint venture of TUI AG and Royal As a consequence of restructuring, the En- the Environmental Department will continue Caribbean Cruises Ltd. (RCL), TUI Cruises vironmental Department not only reports to be responsible for the technical issues and 8 SUBJECT AREAS Foundation: RCL and TUI AG offers a constantly increasing number of to the CEO but, as from 2015 on, also to the content matters in implementing the certifi- are covered in the checklist for envi- founded the joint venture in 2008. premium cruises. In 2015, the company again Vice President Operations and, as a result, cation requirements. After initial certification ronmentally friendly events developed in 2015, which is currently undergoing Employees: In 2015, 337 personnel extended its range of routes and further has a more direct connection to everyday in 2013, the shore locations passed the ex- a practical test: energy and emissions, worked on shore and approx. 3,600 increased the number of ships with the operations on the ships. ternal surveillance audit by DNV GL without transport and mobility, waste, print, crew members on board the ships. naming ceremony of Mein Schiff 4 in Kiel in any deviations in this reporting year for the water, communication and social is- sues, advertising media, gastronomy Concept: Feel-good ships with Premi- June. The number of routes and destination Targets achieved second time. and accommodation. um All-Inclusive Concept on 80 routes areas continues to increase. As from the Almost all of the environmental targets in the following regions: Caribbean, 2016/2017 winter season, for example, the set in the previous year were successfully Involvement of employees and suppliers Mediterranean, Canaries, the Orient, North Sea, Baltic Sea, Asia and also company’s ships will also be heading for implemented in 2015. The certification of By supplying a significantly extended range Central America as from winter 2016. Central America. With its feel-good ships, the Mein Schiff ® fleet to ISO 14001 and ISO of information for employees in Hamburg TUI Cruises has established a lasting 9001 completed during the reporting year and Berlin, the Environmental Management Fleet: Four ships in service in 2015, five as from July 2016. Three further position in the German-speaking market is considered a great success. Implemented further raised awareness of environmental ships under construction or in the and in recent years has achieved a capacity jointly with the parent company RCL and the issues during the reporting year. TUI Cruises planning phase. utilization of more than 100 percent. service provider Celebrity Cruises, the certifi- also involves suppliers directly in environ- cation covers the technical management and mental activities. During the reporting year, Preparation for future growth worldwide operation of the entire fleet. In for instance, TUI Cruises designed a checklist The locations in Hamburg and In July 2016, the company is putting an- the future, the department of Management for conducting supplier and service provider Berlin have successfully passed the surveillance audit for ISO 14001 other ultramodern vessel with innovative Systems & Certification will take over the audits with the focus on environmental cri- certification. environ­mental technologies into service – administrative support of ISO 14001 certifi- teria to be implemented during the current the . In 2017, is set cation of the ships and shore locations, while year after an initial test. to follow as the next low-emission energy- efficiency ship. In addition, during the repor- ting year, the company has commissioned environmental strategy has played a key role two further newbuilds, which will replace­ and ensured that TUI Cruises incorporates Mein Schiff 1 and Mein Schiff 2 in 2018 and environmental and sustainability aspects into 2019 respectively. The modernized fleet the planning of new routes and destinations, opens up the opportunity for the company the construction of new ships and the work to proceed with its expansion course and of employees on shore and on board the continue participating in the market ships. Apart from climate protection, reduc- growth on a large scale. tion of emissions and energy efficiency, the core topics of the environmental strategy Environmental strategy further implemented also cover the subjects of transparency and In 2012, just four years after the company verifiability of the environmental perfor- was founded, TUI Cruises developed an en- mance, sustainability within the supply chain, vironmental strategy which, with a timeframe protection of resources through waste and of five years, laid down how the company effluent management, the involvement of was to integrate and operationally implement interest groups and the promotion of en- the topic of environmental protection into vironmental awareness among employees the corporate strategy. In view of the contin­ and guests on board and on shore. ued growth during the reporting year, this

4 COMPANY PORTRAIT ENVIRONMENTAL MANAGEMENT 5 EMISSIONS The boost that the Paris Agreement in December 2015 gave to global efforts in decreased further during the reporting year. climate protection provides confirmation that TUI Cruises is on the right course with its nu- The commissioning of Mein Schiff 4, in par- merous measures for reducing emissions harmful to the environment such as CO₂. ticular, has had a positive impact on these In addition to the systematic figures because the newly built ship is equip- lowering of CO emissions, ped with the latest technology for exhaust ² gas treatment. our core objectives also Even without specific legal requirements on Sulfur content further reduced include the further reduction 15,555 EUROS CO² reduction for shipping, TUI Cruises is TUI Cruises has similarly reduced the ave­ This includes the Advanced Emission of harmful air pollutants. is the amount that TUI Cruises has committed to using emissions-reducing con- rage level of sulfur in the fuel significantly Purification System (AEP) for combined donated to the solar power station cepts to lower CO emissions in order to compared to the previous year. The level in exhaust gas treatment. TUI Cruises has been project in the Dominican Republic as ² con­tribute to the target formulated in Paris the reporting year was 1.16 %. As a result, gathering positive experience with the sys- 3.3 KILOGRAMS a contribution to climate protection. 6 The amount came together from fully of a maximum global warming level of 1.5 °C TUI Cruises has more than fulfilled its self- tem after more than one year’s operation Lucienne Damm · Environmental Manager kilograms of CO² per person per compensating for the 1,037 t of CO² through the systematic reduction of CO imposed target of an average sulfur con­tent on and since June 2015 on overnight stay were generated by emissions from employees’ business ² the ships of TUI Cruises during the flights in 2015. TUI Cruises has also emissions. Among the targeted measures to below 2 % for the fleet as a whole. Contribu- Mein Schiff 4 as well. The system is in reporting year. This is equivalent employed climate-neutral techniques achieve this is the reduction of fuel consump- ting to the calculation are Mein Schiff 3 and operation on the vessels around the clock – Mein Schiff 4 and Mein Schiff 5 in the Baltic to a reduction of 24.6 % compared for its printed products such as tion per passenger per day. The company Mein Schiff 4 with a sulfur level of 0.1 %, as as well as beyond the Sulfur Emission Cont- region. SCR technology also proves to be a with the 83.9 kg of the previous year. catalogs, shore excursion brochures As a result, TUI Cruises has signi- and the Environmental Report. has been able to reduce this figure by 14.1 % the modern scrubber technology employed rol Areas (SECA), in which the use of scrub- reliable system in operation. The use of SCRs ficantly surpassed its own target compared to the previous year through route on the two vessels reduces the sulfur cont- bers has been mandatory when heavy fuel on Mein Schiff 3 and Mein Schiff 4 has been of reducing CO² emissions by 5 % optimization, increasing the number of ent of the purchased fuel to this value is burned since the beginning of 2015. This the principal contribution to the fact that the compared with the previous year. 0 LITERS overnight stays in the port and the higher in the exhaust gases. showed the system to be consistently stable company has been able to reduce nitrogen of water were used for washing­ and than expected effects of the ambitious ener- during operation – in open loop mode on the oxide emissions per person per overnight other exhaust gas residues that enter gy-efficiency technologies onMein Schiff 3 Scrubber technology proves its worth high seas. In coastal regions and in ports, stay by more than 19 %. A Continuous Emis- the sea during closed-loop operation of the AEP system in the Baltic Sea. and Mein Schiff 4. The company has thus In the field of air pollutants, the company has the closed loop mode is used, which involves sion Monitoring System (CEMS) is in place to By disposing of waste on shore, clearly exceeded its own target of a not only succeeded in lowering the CO² value TUI Cruises disposing of the washing water ensure that the required emission limits are TUI Cruises protects particularly 7 % reduction. per person per overnight stay by almost a from the AEP exclusively on shore. In 2016, constantly adhered to in the exhaust gases. sensitive ecosystems such as the Baltic Sea. quarter. Emissions of nitrogen and sulfur TUI Cruises will again implement this volun- oxides as well as those of particulate matter tary measure during all voyages with

EMISSIONS Key figures

Energy: 2014 2015 Difference Energy (fuel) consumption on board* 61,234.3 t 79,400.0 t + 29.7 % thereof, heavy fuel oil 39,797.0 t 65,422.0 t + 64.4 % thereof, sulfur-reduced heavy fuel oil** 17,871.3 t 3,960.1 t – 77.8 % thereof, marine gas oil*** 3,566.0 t 10,017.8 t + 180.9 % Fuel consumption per person per overnight stay 0.023 t 0.019 t – 14.1 %

Emissions: Above and Beyond * **** Compliance: In accordance CO₂ emissions (from use of fuel and refrigerants on board) / 227,353.0 t 258,765.3 t + 13.8 % with a zero discharge policy, CO₂ emissions per person per overnight stay 83.90 kg 63.30 kg – 24.6 % TUI Cruises disposes of NOx emissions per person per overnight stay 1.61 kg 1.29 kg – 19.9 % the purified water used for washing in the close-loop SOx emissions per person per overnight stay 0.90 kg 0.68 kg – 24.6 % operations on Mein Schiff 4 Particulate matter emissions per person per overnight stay 0.10 kg 0.09 kg – 8.4 % exclusively on shore in the * Increase in absolute values due to growth in fleet. | ** Heavy fuel oil with a maximum sulfur content of 1 %. | *** Marine gas oil with a maximum sulfur content of 0.1 %. sensitive ecosystem of **** 1 t heavy fuel oil is equivalent to approx. 3.17 t CO₂. | Differences may occur due to rounding. the Baltic.

6 EMISSIONS EMISSIONS 7 WASTE BIODIVERSITY Avoidance of waste was also a key topic for TUI Cruises during the reporting year. Biological diversity in the various ecosystems of the earth is threatened by the Activities in this area range from recycling through to the selection and ordering of negative impacts of climate change and environmental pollution. Retaining biodiversity products and materials for which the company seeks a dialog with its suppliers. and with it an intact natural environment is not only part of the business foundation for TUI Cruises but also an important overriding concern.

In order to further reduce the waste ratio long term, the Environmental Department As in previous years, TUI Cruises has again Focus on whales 5 ENVIRONMENTAL in the future, TUI Cruises designated this carried out an inspection of the waste dis- been using various measures in its efforts Apart from this project, the subject of 187,855 EUROS workshops were held by TUI Cruises topic as a focus issue in 2015 within the posal companies and their waste-to-energy to protect species diversity. Contributing whale protection was very much at the came together as a donation during in 2015 with six specialist depart- scope of environmental workshops and, plants in the ports of Copenhagen and Kiel both directly and indirectly to this target center of TUI Cruises’ activities during the the summer season 2015 and winter ments from the Operations division season 2015 / 2016 via the Green & and with measures and objectives together with colleagues, looked for poten- during the reporting year. The team exa- are the Green & Fair shore excursions: reporting year. In addition to developing Fair shore excursion program, which for 2016 being defined with every tial to avoid waste and use materials that mined the waste deposited in port to ensure the concept of especially environmentally and implementing a Whale Watching was developed and is constantly department. One main focus was the conserve resources. The aim was to make the correct processing. The focus here was on friendly excursions enables guests to ex- Guideline aimed at low-impact observation extended by TUI Cruises. This time topic of waste avoidance. the proceeds benefited the SECORE respective specialist departments aware of the waste-to-energy process for waste that plore the treasures of nature and culture for the excursion agencies in the destina- Foundation and Pottwale e. V. environmental topics and challenges specif- can no longer be recycled. Generating energy within the regions. At the same time, the tions, this topic was also extended to the ically relevant to their own activities and from thermal waste processing and disposal excursions themselves also help to conserve Kids & Teens activities. On board the agree on a follow-up procedure for the year means that waste destined for landfills is nature: TUI Cruises donates 5 euros to local Mein Schiff ® fleet, children take part in a 2016, with binding objectives and measures avoided. In its collaboration with the waste environmental projects for every excursion variety of differently structured environ- for the respective specialist department management companies, TUI Cruises is booked. As a result, the company further mental activities and learn a great deal in areas such as waste. pursuing the objective of utilizing the waste extended the Green & Fair range during the about environmental protection at the same entirely for the production of energy. reporting year and now offers a large num- time. One such example in the reporting Together we achieve more ber of environmentally friendly shore excur- year was a painting competition that fea­ On board the ships, the company was not In communication with guests, too, the sions at its new destinations in Asia. tured whales, organized in collaboration able to maintain the previous year’s propor­ issue of waste played an important role in with the International Fund for Animal Wel- 510,000 tion of waste recycling. Firstly, the data the reporting year. Via the new “Meine Reise” Coral protection and information fare (IFAW). The competition brought a very is the number of plastic bottles to quality has to be improved in this field, and, portal, TUI Cruises also points guests The donations collected from excursions positive response from the young guests – 14 CRITERIA be saved in the future each year secondly, the quantity of transport-related towards opportunities for avoiding waste in the reporting year went to two successful not least because of the plush whales from for the protection of whales and by TUI Cruises on Mein Schiff 3, waste requires optimization. TUI Cruises on holiday and informs them on how they biodiversity initiatives. The SECORE coral IFAW presented as prizes. Another example dolphins are contained in the Mein Schiff 4 and Mein Schiff 5. “Whale Watching Guideline”, which Instead, the company has ordered sees potential for improving the waste situ- can explore their destinations in the protection project, which TUI Cruises has is an environmental magazine prepared by TUI Cruises developed during the dispensers for shower gel and ation in cooperation with other companies most sustainable way. been supporting since 2013 through its Fu- children on board with a questionnaire for reporting year and has sent to the shampoo in the reporting year, and stipulates efficient and recyclable pack­ touris membership, works on protecting and guests on sustainability, cartoons and infor- shore agencies as a constituent part which are currently being installed. of the contract. Measures include not aging during the procurement process. With restoring declining coral reefs off the coast mation on waste. swimming with the mammals and the aim of optimizing waste recycling in the of Curaçao and is now reporting that corals always keeping a minimum distance. bred in the laboratory are reproducing on the reef for the first time. Through the sup- WASTE port of TUI Cruises, Pottwale e. V. has been Key figures able to launch the program “Marine Science Education” on the island of Dominica. With educational work in schools, lectures 2014 2015 Difference and information material, the program * Total waste 21,377.5 m³ 37,248.6 m³ + 74.2 % teaches the mainly very poor population thereof, disposed of as residual waste 3,433.0 m³ 11,246.4 m³ + 227.6 % about the marine mammals and the thereof, incinerated 8,429.1 m³ 9,343.7 m³ + 10.9 % problems of whaling. thereof, reduced to small pieces 3,362.6 m³ 5,207.8 m³ + 54.9 % thereof, subject to special waste disposal 1,047.0 m³ 963.7 m³ – 8.0 % Percentage of total waste recycled 29 % 24 % – 16.6 % Waste per person per overnight stay 7.89 l 9.11 l + 15.5 % One of the many activities connected with the topic of whale protection is * Increase in absolute values due to growth in fleet. | Differences may occur due to rounding. a painting competition for children.

8 WASTE 9 WATER NEWBUILDS Water is a natural habitat and a valuable resource and therefore a precious good. After completion of the commissioned newbuild vessels in 2019, TUI Cruises will have As a cruise company, TUI Cruises lives off and with this element and sees its responsibility the youngest, most modern and, thanks to the use of extensive exhaust gas treatment systems, in protecting it in a wide range of areas through targeted measures. probably one of the lowest-emission cruise fleets in the world.

In order to protect water as a natural habitat fluids from dewatered food waste. The com- To achieve this, the equipping of all newbuild northern Europe, it is observing developments 222.3 LITERS and a resource, it is essential for TUI Cruises pany thus guarantees a quality of wastewa- vessels with an exhaust gas treatment system with LNG attentively and is involved as an 4 of water were consumed on average to install modern water management tech- ter that is almost comparable with standards is one of the environmental targets defined active member in the Maritime LNG Plattform further modern and environmentally per person per overnight stay on nologies on all vessels. Parts of the environ- for drinking water. Whenever appropriate by TUI Cruises for the reporting year. The e. V. More than 50 national companies, ports friendly ships have been commis­ the Mein Schiff ® fleet during 2015 sioned by TUI Cruises for construc- and hence 2.4 % less than in the mentally friendly water management are the systems are available, which are known as company has achieved this target and will and initiatives have come together within this tion at the Meyer Werft shipyard in previous year. production of a large part of the drinking port reception facilities, TUI Cruises deposits also implement it in the newbuild announced organization with the aim of promoting a Turku and will enter service during water used via desalination plants for seawa- all of its wastewater on shore in sensitive in the reporting year. In accordance with the significant reduction in emissions through the the years 2016 to 2019. ter on the ships as well as the environmen- ecosystems such as the Baltic Sea. company’s growth course, TUI Cruises will use of liquefied natural gas. TUI Cruises also tally compatible reprocessing of the effluent commence work on a further newbuild for regards LNG as the fuel of the future and on board. In this respect, TUI Cruises goes Water consumption reduced the Mein Schiff ® fleet, which is due to go into assumes that the coming five to ten years will 24 MONTHS beyond the existing requirements. For Further adaptations in onboard water manage- service in 2018. Another feel-good ship will see an intensive expansion of the infrastruc- was the time it took to build instance, the bilge water disposed of by ment have enabled TUI Cruises to achieve follow in 2019. The two scheduled newbuilds ture and development of reliable regulations Mein Schiff 4, which TUI Cruises put into service in June 2015. TUI Cruises achieves a degree of purity its self-imposed target of a reduction in will replace Mein Schiff 1 and Mein Schiff 2. for refueling. that is significantly beyond the officially pre- water consumption over the previous year. scribed threshold limit values.­ To achieve this The measures implemented for this purpose Optimizations for every newbuild result, the company treats the oil-containing include the cards for the issue of pool towels, All of the newbuilds commissioned by 5 PURIFICATION STAGES wastewater generated on board in modern automatic flush-stop for onboard toilets and TUI Cruises to date and all future newbuilds are covered by the Advanced Waste- oil removal plants known as bilge separators the sensor-controlled taps in the public lava- have exhaust gas treatment systems. water Purification System (AWP) that prior to its disposal in the sea. tories on Mein Schiff 3 and Mein Schiff 4. Mein Schiff 5, for example, which is due to TUI Cruises has installed on all new- build vessels in the fleet: prefiltration, enter service in July, is equipped with an in­ bioreactor, flotation plant, polishing Advanced Wastewater Purification novative combined exhaust gas treatment filter and UV disinfection. All vessels built on behalf of TUI Cruises system, comprising a hybrid scrubber, cata- have a modern wastewater treatment plant lytic converters (SCR) and a scrubber wash which, in addition to the legally prescribed water treatment plant. As is already the case blackwater, also cleans the greywater and all for Mein Schiff 4, which was completed during the reporting year, TUI Cruises is modifying the system in this newbuild to cater for a WATER longer period of closed loop service and hence Mein Schiff 5 is taking shape at the Meyer Werft shipyard in Turku. Key figures a particularly environmentally friendly form of operation. This is an effect of the optimi- zation strategy, which involves systematically 2014 2015 Difference integrating options to permit an even more * Total water consumption 617,250.0 m³ 908,707.6 m³ + 47.4 % environmentally friendly mode of operation. thereof, fresh water consumed 185,640.0 m³ 234,967.6 m³ + 26.6 % thereof, treated seawater consumed 431,610.0 m³ 673,740.0 m³ + 56.1 % LNG in the long run ** Untreated blackwater 0 m³ 77.5 m³ – In the two newbuild vessels planned for 2018 ** Untreated greywater 0 m³ 1,660.0 m³ – and 2019, part of this examination also con- Treated greywater and blackwater 481,867.7 m³ 832,143.5 m³ + 72.7 % sidered the possible use of liquefied natural Bilge water, treated 1,758.0 m³ 1,756.3 m³ – 0.1 % gas (LNG) as an especially low-emission fuel. Consumption per passenger per overnight stay 227.8 l 222.3 l – 2.4 % Although the company has decided against

* Increase in absolute values due to growth in fleet. | ** Disposal on shore. | Differences may occur due to rounding. this option due to the lack of a consistent and sufficient LNG infrastructure outside of Hybrid scrubber technology was also installed on Mein Schiff 4.

10 WATER NEWBUILDS 11 COMMITMENT ENVIRONMENTAL TARGETS Through donations and cooperation arrangements with institutions, associations With regard to the environmental targets defined for 2015, the reporting year was a great success and other involved companies, TUI Cruises was also engaged in environmental for TUI Cruises. Thanks to the close cooperation between the Environmental Management and the employees at protection and social issues far beyond the company limits in 2015. the shore locations, the crews and in particular the Environmental Officers on board, the company was able to successfully implement numerous measures.

In addition to the extensive monetary sup- and creates a practical manual on this topic Among the highlights of the targets achieved APPROX.75 LECTURES port for initiatives and projects such as as part of a multi-stage process. is certification of the entire Mein Schiff ® on research and environmental topics Pottwale e. V., SECORE, Aldebaran, M.E.E.R. fleet in accordance with the ISO 14001 stan- were organized on the Mein Schiff ® e. V., the Helmholtz Zentrum Geesthacht, Direct help for those in need dard. The onboard environmental manage- fleet in 2015 by TUI Cruises. This re- presents an increase of roughly 50 % Futouris e. V., Familienhafen e. V. and Clean In order to improve the situation of refu- ment systems have thus been inspected in compared with the previous year. Winners e. V., TUI Cruises was also involved gees in Hamburg, where the company is accordance with an internationally recognized as an active member in various initiatives and headquartered, TUI Cruises released a total standard that demands a continual improve­ associations for ecological and social causes. of 31 employees from their duties on five ment in the environmental results on the 8 DIFFERENT dates in 2015 so that they were able to ships. TUI Cruises will also audit all future organizations and projects have Sustainability in the tourist industry assist in activities such as sorting material newbuilds to this standard and have them received support from TUI Cruises Since 2010, TUI Cruises has been an active donations and distributing clothing in initial included in the certificate. during the reporting year in order to promote ecological, economic and member of the sustainability initiative Fu- reception centers. In addition, employees social development in the destinations touris, in which companies from the tourism collected donations for the refugees, and Positive result for emissions One of the environmental and in the company locations. sector commit themselves to improving living the Mein Schiff ® fleet donated approxima- TUI Cruises also more than fulfilled the targets for 2015 was a digital guest portal for minimizing print-based conditions, retaining biological diversity and tely 3,000 towels. As part of the sponsorship targets involving the reduction of ship-based guest communication. protecting the environment. Since October, project selected annually by the employees, emissions, with a significant fall in CO², NOx, TUI Cruises Environmental Manager Lucien- TUI Cruises provided support for the associa­- SOx and particulate matter emissions. One ne Damm has been a member of the Futou- tion Familienhafen e. V. during the reporting especially great success for environmental ris Executive Board. During the reporting year through various fund-raising campaigns protection is the reduction in CO² and pollu- pany has developed a checklist for environ- year, TUI Cruises supported the Futouris such as raffles on board ships and on event tant emissions achieved through optimized mentally friendly events and successfully ex- OVER 21 sectoral project “Sustainable Food”, which trips, flea markets and the sale of cakes. routing schedules and the outstanding con- tended the range of environmentally friendly clearly defined and binding environ- investigates the options for sustainable The association offers psychosocial relief for tribution of the newbuild vessels in terms of shore excursions in the Green & Fair cate- mental targets have been laid down by TUI Cruises for the year 2016. sources of food and beverages on holiday families with terminally ill children as well as energy efficiency and exhaust gas treatment. gory to the Asian region. The introduction support in the domestic environment. As a Only in the field of waste was TUI Cruises of the guest portal “Meine Reise” at the end result of the sponsorship project, TUI Cruises unable to achieve its environmental targets of 2015 will also have a sustainable effect in was able to hand over donations amounting for 2015. In certain destinations especially, the long run. The portal serves as a booking 24 PERCENT to 50,000 euros. For the current year, emplo- the quantity of waste rose significantly and platform for onboard services and as an fewer CO² emissions per person per yees have chosen the association "Freunde the company was unable to improve its recy- information forum for all ship-related topics. overnight stay. Further successes: NOx emissions have been reduced alter Menschen e. V." as the sponsorship pro- cling ratio. TUI Cruises is currently evaluating Examples of the latter include the section by just under 20 %, SOx emissions by ject. The organization aims to protect elderly the causes for this and is developing suitable “Responsible traveling” with its valuable tips nearly one quarter and particulate people from loneliness and isolation. measures to facilitate a return to the path of for ensuring that a holiday on board is as en- matter emissions by a good 8 %. constant improvement in waste volume and vironmentally friendly as possible. The portal recycling ratio. replaces numerous print-based processes, raising them to a paperless, digital level. Successful projects on board and on shore TUI Cruises has also defined various environ- Numerous individual projects at the shore mental targets for the current year within locations and on board the ships have cont- the framework of its continual improvement ributed to the successful conclusion to 2015 process. They will have a major effect on in terms of environmental results. In Ham- shaping the company’s activities. burg, TUI Cruises organized environmental Through its extensive involvement with various initiatives, TUI Cruises supports causes such as the retention of biological workshops with nearly all departments in the diversity and sustainable tourism. Operations division. Furthermore, the com-

12 COMMITMENT ENVIRONMENTAL TARGETS 13 ENVIRONMENTAL TARGETS FURTHER TUI Cruises INFORMATION Area Target 2016 Deadline Environmental Continue the measures for reducing energy consumption on shore Ongoing management Conduct three supplier visits with a focus on the topic of environment End of 2016 Introduce a company mobility management scheme within the framework End of 2016 of the project Mobil.Pro.Fit. Conduct environmental workshops with the specialist departments of Marketing End of 2016 Implement the checklist for environmentally friendly events End of 2016 throughout the company Continue the measures for reducing print products and paper consumption Ongoing Extend the range of information on offer for TUI Cruises employees End of 2016 on environmentally relevant topics

® Emissions Reduce the fuel consumption of the Mein Schiff fleet by 2 % compared with 2015 End of 2016 Communicate with us Reduce the CO₂ emissions per person per overnight stay by 5 % End of 2016 Any suggestions or criticism? The TUI Cruises Environmental Team will be pleased compared with 2015 to deal with any feedback and queries you may have concerning this environmental report and its contents. Contact us via: [email protected] Reduce the SOx emissions per person per overnight stay by 15 % End of 2016 compared with 2015 Reduce the air pollutants NOx and particulates compared with 2015 End of 2016 About this report Our responsibility does not merely cover the contents and design. It also extends to Maintain the fuel quality at a mean sulfur content of less than 2 % Ongoing the production of this environmental report (print version). This is why we have taken Continue recording and compensating for the CO₂ emissions caused Ongoing the conscious decision to use only 100 % recycled paper for the cover and inside by business trips pages. In addition, we have completely refrained from using adhesives (e. g. in the binding and cover design) and have only employed environmentally friendly Waste Increase the proportion of waste recycling compared with 2015 End of 2016 printing inks, which are water-based and free of mineral oils. Reduce the quantity of waste per person per overnight stay by 2 % End of 2016 compared with 2015 Audit at least one waste disposal company with respect to a recycling ratio End of 2016 of 100 % in relation to the waste deposited in the port Biodiversity Extend the range of sustainable shore excursions offered in Central America End of 2016 Include regional references to sustainable travel in the lectures given End of 2016 on board by speakers Water Reduce the water consumption per person per overnight stay by 2 % End of 2016 This report is also available for download compared with 2015 on the Internet at www.tuicruises.com/nachhaltigkeit (also in German). Newbuilds Equip the future newbuild vessels with an exhaust gas treatment system Ongoing Commitment Support local environmental organizations through the donations Ongoing generated in the Green & Fair shore excursions

This is not an exhaustive list because many smaller and internal environmental targets and measures can no longer be included here due to reasons of space.

14 ENVIRONMENTAL TARGETS FURTHER INFORMATION 15 www.tuicruises.com/nachhaltigkeit