ENVIRONMENTAL REPORT 2014

1 CONTENTS

PUBLISHER’S DETAILS AND CREDITS 3

EDITORIAL 4

COMPANY PORTRAIT 5

ENVIRONMENTAL MANAGEMENT 6

EMISSIONS 10

WASTE 16

BIODIVERSITY 20

WATER 22

NEWBUILDS 26

COMMITMENT 28

ENVIRONMENTAL TARGETS 32

FURTHER INFORMATION 34

PUBLISHER’S DETAILS AND CREDITS

Published by: TUI Cruises GmbH Management Board: Wybcke Meier (CEO), Frank Kuhlmann (CFO) Anckelmannsplatz 1, D-20537

In collaboration with: Lucienne Damm, Daniela Buchs, Isabell Wulfsberg Contact information: [email protected] Concept / Layout: GROSSE LIEBE Kommunikationsagentur GmbH Text: Mirjam Müller, Lucienne Damm Valid as of: June 2015 (Subject to change after going to print)

TUI Cruises is committed to equal treatment for women and men. In the interests of improved legibility only, no explicit distinction has been made between genders when referring to employees and customers.

PUBLISHER’S DETAILS AND CREDITS 3 EDITORIAL

Ladies and Gentlemen,

When I took over as Chairwoman of the Management Board of TUI Cruises in October 2014, the topic of environmental protection was at the very top of my agenda. I quickly noticed how soundly the efforts towards sustainability and a careful approach in dealing with the environment are established within the company. This provides the best possible conditions for jointly pursuing the adopted course and officially declaring our ambitious objective at the beginning of this year to operate the world’s lowest-emission fleet of cruise liners.

Crucial milestones on our way to this objective are our two newbuild vessels and , which was christened in Kiel at the beginning of June. In both vessels, maximum energy efficiency as the guiding principle for design, engineering and construction have brought about impressive results. An innovative system of exhaust gas treatment already produces emission standards that are only due to become internationally mandatory in five years’ time.

Cruise liners are much more than merely means of transport: as floating hotels at sea, they offer their guests culinary experiences, leisure pursuits, entertainment, accommodation and much more. This is why our efforts towards sustainable entrepreneurial activity do not stop with fitting out the ship. Our duty as a growing company within the expanding tourism industry involves careful management of resources and assuming responsibility in all aspects for the regions around the world to which we travel. We also have to combine this approach with our long-term corporate success. Against this backdrop, we are constantly expanding appropriate cooperation arrangements in our destinations so that we can systematically reduce our local ecological footprint. At the same time, we are committed at company level and in a union with the industry to the continuing development of environmentally friendly technologies. Included in this, for example, is the refinement of suitable exhaust gas filtering methods.

We are using this detailed report to inform you about these and other activities as well as our current objectives, the highlights, challenges and the advances we have made in the reporting year 2014. This report is available as a digital and print version, and this year has again been produced in line with the most stringent environmental criteria and using climate-neutral techniques.

I hope you will enjoy reading our report

Wybcke Meier Chief Executive Officer Chairwoman of the Management Board

4 EDITORIAL TUI Cruises – at a glance.

In 2014, TUI Cruises significantly expanded its range of premium cruises and in doing so kept a firm eye on a responsible approach to the environment through a large number of measures performed at its locations and on board the ships.

Seven years ago, TUI AG joined forces sionings in 2014 and 2015, TUI Cruises is TUI CRUISES GMBH with Royal Caribbean Cruises Ltd. (RCCL) also planning the market launch of a new Foundation: In 2008 as a joint to found TUI Cruises GmbH in order to vessel in each of the two coming years. venture between RCCL and TUI AG Employees in the reporting year: offer modern feel-good holidays at sea to The company is constantly expanding the 239 in Hamburg and Berlin, the German-speaking premium market. range of destinations it offers. Central approx. 2,500 crew members on board The target group of the holiday concept America is set to complement the current Concept: Feel-good ships with Premium All-Inclusive Concept and primarily consists of couples and families total of 68 routes as from 2016. 68 routes in the following regions: who expect high levels of freedom, gene- Mediterranean, Canaries, Caribbean, rosity, quality and individual service. These Environmental protection is firmly Asia, Baltic Sea, Nordic Region, United Kingdom, Iceland and Persian Gulf requirements defined the range of the established in the corporate strategy of Ships: Since June 2015, four ships fleet, which, alongside the converted ves- TUI Cruises and shapes daily routine not have been in service; two ships are sels Mein Schiff 1 and Mein Schiff 2, also only at the two shore locations of Hamburg under construction includes the newly built Mein Schiff 3 and and Berlin but also on board the ships as since June 2015 the new Mein Schiff 4 as well as activities at the destinations. En- well. The ships have between 956 and 1,253 vironmental management is responsible passenger cabins and offer a wide range for the control and further development of of gastronomic, entertainment, sport, spa these activities. and shopping facilities which allow guests to combine modern travel with excellent service. The Premium All-Inclusive Concept includes in the price of the holiday a great culinary variety of restaurants and bistros, a broad assortment of drinks in the bars and lounges and a wide range of offerings from the areas of entertainment, sport and spa facilities.

Capacities doubled within two years October 2014 saw an experienced manager from the tourist sector in the person of Wybcke Meier take over the management of TUI Cruises and hence responsibility for the current and future expansion of the company. After the two ship commis-

Mein Schiff 4, the second newbuild from TUI Cruises, was christened in June 2015 in Kiel by Franziska van Almsick.

5 ENVIRONMENTAL MANAGEMENT

Environmental protection has been an integral part of the TUI Cruises corporate strategy since its foundation. In this strategy, environmental management ensures that the company remains on its course of continuing improvement with regards to structures, topics and objectives.

6 Environmental management grows with the company.

In 2014, TUI Cruises conducted numerous measures to pursue the principle of environmental protection which is firmly anchored within the company and, by continuously developing environmental management, set the course for a sustainable entrepreneurial approach in the present and future.

Since starting up its business activity, Focused on a period of five years, the en- TUI Cruises has been consistently pursuing vironmental strategy identifies the specific 7KEY AREAS the strategy of sustainable entrepreneurial need for action from which the main areas constitute the environmental management with active support from its for operational activity are derived in the strategy of TUI Cruises. They serve as a guideline for the company in two experienced parent companies, RCCL field of air pollution control, waste man- the development of activities and the and TUI AG. With the expertise placed at agement, conservation of resources and prioritization of different environmental its disposal, the joint venture has succeeded climate protection. TUI Cruises monitors aspects and the measures derived from them (see page 8). in developing a clear stance in matters of the progress with the aid of clearly defined environmental protection and in converting targets, which include the legal obligations, this stance into specific actions through a national and international standards as well 6 FEEL-GOOD SHIPS variety of measures. Apart from establishing as self-imposed undertakings. will make up the fleet of TUI Cruises environmental reporting structures and an in 2019. By that time the Mein Schiff ® fleet will comprise six newbuild environmental management system certified Targeted implementation during vessels, with Mein Schiff 1 and to ISO 14001 on shore, these measures the reporting year Mein Schiff 2 having been include numerous activities for improving In 2014, too, the environmental strategy transferred within the TUI Group in 2018 and 2019 respectively. environmental performance based on the proved to be both a guide and a yardstick environmental strategy developed in 2012. for the activities of TUI Cruises. In terms

TUI CRUISES ENVIRONMENTAL MANAGEMENT Organizational chart

Management Board CEO / Vice President Operations

TUI Group TUI Cruises RCCL Group Corporate & External Affairs Environmental Management Environmental Stewardship Sustainable Development

Environmental Officers Mein Schiff ® fleet

ENVIRONMENTAL MANAGEMENT 7 of the focus area of air pollution control, of the numerous examples of active mea- the implementation of combined exhaust sures with a positive environmental effect treatment systems in the newbuild vessels Environmental pro- is the retrofitting of the fleet with ballast has made a considerable contribution to tection is an integral water systems, aimed at the conservation the projected reduction in emissions. The constituent of our of resources. fact that the newbuilds are consistently business strategy. designed with a view to energy efficiency Committed team is producing a significant improvement in The Environmental If a strategy is to be consistently implement- emissions. In its efforts to achieve transpar- Department is there- ed, it must be securely anchored within the ency in environmental performance, con- fore firmly incorporat- organization and monitored by responsible serve resources and cooperate with various ed into the structures persons. TUI Cruises met this requirement interest groups, TUI Cruises has success- and planning of the almost four years ago when it founded the fully continued along its chosen path by work processes on Environmental Department as a staff unit. carrying out numerous activities. They start The department works together closely with the revision of performance indicators board and on shore. with the Management Board and the ope- for the interim environmental report for the rational managements. On board the three year 2013 and extend to the establishment ships, the Environmental Officers have also of environmental reporting structures and Wybcke Meier · CEO TUI Cruises borne responsibility for adhering to the methodology, which TUI Cruises is currently statutory and in-company directives, while optimizing in terms of fleet growth. Another at the same time specifically identifying

ENVIRONMENTAL STRATEGY 2012 – 2017

Involvement of interest groups Promotion of Protection of environmental resources through awareness on board waste and effluent and on shore management

Climate protection Sustainability within and reduction of the supply chain emissions

Transparency and verifiability of Energy efficiency the environmental performance

8 ENVIRONMENTAL MANAGEMENT Everything securely under control: Environmental officer Ryan Eickholt makes sure that all relevant environmental laws are observed on board.

weak points in matters of environmental Advances in the reporting year LUCIENNE DAMM protection and highlighting needs for opti- In 2014, TUI Cruises succeeded in… has been in charge of the Environ- mization. The shore-based Environmental 1 instigating an environmental and quality mental Department since 2011. The ® politics graduate, who previously Department is in a regular technical ex- certification process for theMein Schiff worked for the Nature and Biodiversity change with the Environmental Officers. fleet, which should be completed by the Conservation Union (NABU e. V.), now end of 2015. reports directly to the Vice President Operations and the CEO. Certified environmental management 1 developing guidelines for sustainable Together with the fleet, the shore loca- merchandising products. Merchandising tions in Hamburg and Berlin are also on a goods will be subjected to tests such as growth course. During the reporting year, the Oeko-Tex ® standard. the first successful monitoring audit took 1 developing a shore excursion policy for place for the certification of the shore- the local excursion agencies with basic based environmental management system rules, principles and codes of conduct to to ISO 14001 and the quality management ensure responsible handling of animals system to ISO 9001. In summer 2014, and the environment. TUI Cruises initiated the process for the 1 switching the Berlin and Hamburg ship-based ISO 14001 and ISO 9001 locations over to green electricity. certification. Working together closely with 1 reducing paper demand through various the service providers on board, the company digitization measures. is currently optimizing reliable standards, 1 further increasing the awareness of employ- targets and measures for the fields of quality ees for environmental and climate protec- and environmental protection. tion through five targeted training courses.

ENVIRONMENTAL MANAGEMENT 9 EMISSIONS

In the last few years, the cruise industry has made substantial progress in the global challenge to reduce emissions. Nevertheless, a further reduction of air pollutants and CO² emissions remains a challenge that the industry will have to continue facing in the future.

10 Maintaining course: further reductions in fuel and emissions.

The environmental strategy of TUI Cruises includes the target of systematically reducing emis- sions in the air. Various measures to reduce fuel consumption as well as modern exhaust tech- nologies brought the company considerable progress in this matter during the reporting year.

The environmental effects of cruise ope- From 2020, the permitted value worldwide rations remain in the public focus, with the will be 0.5 %. Since 2010, the EU Sulfur Di- 99 PERCENT main emphasis being on the subject of rective has only permitted fuel with a maxi- iis the amount by which the scrubbers air pollutants. In addition to sulfur and mum sulfur content of 0.1 % in all EU ports. on Mein Schiff 3 and Mein Schiff 4 reduce sulfur emissions. TUI Cruises nitrogen oxides, these also include fine Corresponding regulations and threshold not only deploys the desulfurization particulate matter and soot. Soot particles limit values for soot particles are currently plant in areas subject to special emis- are a particular problem when emitted in being negotiated at international level but sions control with regulations regarding reduced sulfur content, but also the Arctic region and deposited on the have not yet been adopted. worldwide and around the clock. ice surfaces there because they have a cli- mate-warming effect. International bodies Actively avoiding emissions such as the International Maritime Organi- In its efforts to lower pollutant emissions, 1.63 PERCENT zation (IMO) have been giving attention to TUI Cruises is using new technologies on is the average sulfur content of pollutant emissions in recent years. Since board all its newbuild vessels. As the fre- the fuel purchased for the Mein Schiff ® fleet during the reporting year. 2015, for example, the IMO has limited the quently discussed soot filters do not cur- For comparison: the legally permitted permitted sulfur content in fuel to 0.1 %. rently represent a feasible solution, the maximum is a sulfur content of 3.5 %.

EMISSIONS 11 company joined forces with RCCL and are being achieved, and the system functions the ship propulsion specialist Wärtsilä to fundamentally reliably. As with every new develop a comprehensive exhaust gas With the scrubber, system, however, there has been need for treatment plant especially for TUI Cruises we not only meet the optimization, which has since been carried out for use on Mein Schiff 3, which went into requirements for a by the manufacturer. The knowledge gained service during the reporting year. It will see sulfur content of from this experience immediately provided operation on all the planned newbuilds. input for the systems on Mein Schiff 4. With its desulfurization plant (known as the 0.1 % in special emis- scrubber), two catalytic converters and a sion areas that have Less fuel for climate protection scrubber effluent treatment installation the applied since January, The constant work on reducing CO₂ system significantly reduces the adverse but already meet all emissions was also a determining factor in environmental effects due to exhaust gases. the regulations for the environmental protection efforts of The desulfurization plant covers all engine sulfur content in fuel TUI Cruises during 2014. As there is no units of the ship and thus achieves an abso- filtering technology for CO₂ emissions, the lute reduction in sulfur emissions of approx. as well, some of which core task for the company is to be found 99 %. The water used to clean the exhaust are not due to come in reducing the consumption of fuel per gases is purified within the system (see into force until 2020. person per overnight stay. In the reporting page 13). TUI Cruises collects the residues year, TUI Cruises has achieved clearly visible removed by filtering for disposal on shore successes by optimizing routes and lowering and thus rules out any transfer of hazardous Lucienne Damm · Environmental speeds as well as increasing lay times and particles from the air to the water. Manager overnight stays in ports. Thanks to the de- ployment of LEDs, modern air-conditioning Positive experience with new technology systems and a reduction in the amount of Since June 2014, Mein Schiff 3 has been sail- laundry due to towel cards, it has been ing the seas with exhaust gas treatment, and possible to save energy and further in- TUI Cruises can present a good outcome in crease efficiency – across the entire fleet. this respect. The envisaged emissions values Nevertheless, the CO₂ value increased

By optimizing routes and adapting speeds, the captains of the Mein Schiff ® fleet are contributing to a continual reduction in fuel consumption.

12 EMISSIONS EMISSIONS Hybrid scrubber

Emissions monitoring Permanent monitoring of the Emissions emissions and control of quantity Purified exhaust gases and concentration of the sub- are fed outside stances added to the purification operation

Ventilator Residue tank High-performance ventilator with The residues are collected a weight of 3 t creates a vacuum in separately and then the scrubber cylinder disposed of on shore later

Washing plant Seawater (open loop) or caustic soda (closed loop) is NaOH sprayed onto the exhaust Sodium hydroxide is gases at a pressure of 2 bar added to the freshwater in metered quantities Vapour locks within a closed loop prevent the uncontrolled escape NaOH of steam

Freshwater is needed for the closed loop

Exhaust gases Input of the exhaust gases from the engines

Waste water Wastewater purification Residues from exhaust gas Seawater is purified and treatment dissolved in then fed back into the sea; water or alkaline solution caustic soda is processed so that it can be reused

Seawater is pumped out of the sea and returned after use Open loop

Closed loop

EMISSIONS 13 slightly by 1.07 % to 0.083 t per person an exact emissions balance sheet and per overnight stay despite the successful makes it possible to compare different reduction in fuel consumption. This is due periods. With the aim of continuously to the fact that the company has increa- improving the accuracy of the observations singly been using low-sulfur fuel, which has and keeping pace with the growth of the a slightly higher CO₂ factor on combus- fleet, the company will be further optimi- tion when compared with heavy fuel oil. zing its emissions monitoring this year. The commissioning of Mein Schiff 3 had a TUI Cruises also proceeded with its 2 SCR CATALYTIC CONVERTERS special effect on reducing the mean fuel collaboration in various projects connec- are the third component of the new consumption per person per overnight stay. ted with an alternative energy supply exhaust treatment system on Like the coming newbuilds, this has been for cruise ships in ports in 2014. Mein Schiff 3 alongside the scrubber and scrubber liquid treatment plant. designed as an energy-efficiency ship. During the course of this involvement, They are mounted on the auxiliary This means that Mein Schiff 3 uses almost which extends significantly beyond its engines which are use for propelling 30 % less energy and hence a correspon- own fleet, the company joined the Mari- the ship in the port and on journeys at speeds of up too 15 knots. The dingly lower amount of fuel than com- time LNG Platform as a founding member new development thus guarantees parable vessels of its size. (http://www.lng-info.de), where it is re- a comprehensive reduction in presenting the view of the cruise industry. nitrogen oxides. All eyes on development Within the context of developing future When observing its own advances, fuel alternatives in the shipping industry, TUI Cruises relies on hard facts and estab- the broad initiative consisting of more lished a comprehensive emissions moni- than 50 national and international energy toring system back in 2012. The software- providers, shipping lines, service providers, assisted tool supports the recording of ports, associations and initiatives campaigns

EMISSIONS Key figures

Energy: 2013 2014 Difference Energy (fuel) consumption on board 50,706 t 61,234 t + 20.80 % Thereof, heavy fuel oil 38,961 t 39,797 t + 2.10 % Thereof, sulfur-reduced heavy fuel oil* 7,192 t 17,871 t + 148.50 % Thereof, marine diesel oil** 4,553 t 3,566 t - 21.70 % Fuel consumption per passenger per overnight stay 0.026 t 0.023 t - 11.60 %

Emissions: CO₂ emissions (from use of fuel and refrigerants on board)*** 164,720 t 227,353 t + 38.02 % NOx emissions 3,651 t 4,355.78 t + 19.30 % SOx emissions 2,751 t 2,121.62 t - 22.88 % Particulate matter emissions 310 t 280.55 t - 9.50 % CO₂ emissions per person per overnight stay 83.01 kg 83.90 kg + 1.07 %

* heavy fuel oil with a maximum sulfur content of 1 %. | ** heavy fuel oil with a maximum sulfur content of 0.1 %. | *** 1 t heavy fuel oil is equivalent to approx. 3.17 t CO₂.

14 EMISSIONS The heart of the ship: The engine unit of Mein Schiff 3 has an output of approx. 28,000 kW and reaches a maximum speed of 21.7 knots. for the introduction of liquefied natural in fuel consumption per person per gas (LNG) as a marine fuel and is providing overnight stay compared with the 11,739 EUROS stimuli for the expansion of an LNG previous year, by achieving a reduction come together as the total amount infrastructure in Europe. For this reason, of 11.6 %. of donations from fully compensating for CO₂ emissions from the business 1  TUI Cruises is making its internal company continuing activities to reduce specific flights of TUI Cruises employees in expertise and information available and is CO₂ emissions. However, CO₂ emissi- 2014. The figures were calculated by thus contributing to further establishing ons per person per overnight stay myclimate. The proceeds benefit a climate protection project. the alternative more environmentally have increased by 1.07 % as an increa- friendly fuel within the shipping industry. sing amount of low-sulfur fuel has Using LNG enables environmentally been used. hazardous emissions to be significantly 1 achieving its target of a year-on-year 11.6 PERCENT reduced. If it is used for propelling ships, reduction in air pollutants with an average less fuel per person and per over- CO₂ emissions will fall by up to 25 %, while for the fleet of 12.63 % fewer nitrogen night stay was consumed by the Mein Schiff ® fleet year on year in sulfur oxides, nitrogen oxides and fine par- oxides, 43.52 % fewer sulfur oxides and 2014. This is equivalent to a mean ticulates will fall by 100 %. As no residual 6.72 % fewer particulate emissions per consumption of 0.023 t of fuel per waste materials are generated during its person per overnight stay. passenger per overnight stay. In order to create a basis for comparison with 1  combustion, LNG is regarded as the most surpassing its aim of maintaining fuel the previous year, despite the absolute environmentally friendly fuel for the future. quality at a sulfur content of 2.5 % by increase in fuel consumption due to recording a mean value of 1.63 %. growth of the fleet, the company has introduced the new, relative per- 1  Advances in the reporting year fully compensating for CO₂ emissions formance figure, of fuel consumption In 2014, TUI Cruises succeeded in… from employee business flights as per person per overnight stay. 1 surpassing its target of a 5 % reduction planned.

EMISSIONS 15 WASTE

Through the use of state-of-the-art technologies and systematic waste management combined with numerous measures, both large and small, TUI Cruises is continuously working on reducing the waste generated on board and increasing the quantity that is recycled.

16 Responsibility for waste – from procurement to disposal.

For TUI Cruises a responsible approach to dealing with the large variety of waste materials generated on board not only means meeting all the legal provisions but also imposing its own set of extensive obligations.

According to a study by the United Nations the quantity of waste on board. The com- Environment Programme (UNEP), up to pany took the next step in matters of waste 7CRITERIA 18,000 pieces of plastic are floating in every reduction with its first newbuild: in addition define the new TUI Cruises purchasing square kilometre of the world’s oceans. This to reducing emissions into the air, it was an guidelines: recycling capability, reusability, durability, sustainability represents only 15 % of plastic waste – an- important concern for TUI Cruises to incor- of the material, energy efficiency, other 15 % is washed up on the coasts while porate waste management and appropriate biological degradability and low the majority sinks to the bottom of the sea. technical plants as part of an advanced pollutant content. The fact that plastic does not perish in the sea waste system into the overall design for all and gradually releases microparticles into the newbuilds. environment during its decomposition pro- SLUDGE is the term used in the shipping cess over centuries illustrates once again the Crew members on board sort all the waste industry for waste materials that importance of the cruise industry adopting from the public areas and cabins and sepa- contain residues of oil and fuel. a responsible approach to waste. rate it into six categories. The sorted waste They are generated at various points in shipping operations – such as in is crushed, pressed, incinerated or deposi- the combustion of fuel. TUI Cruises Modern waste management system ted on shore for recycling or for proper dis- collects these special waste materials for newbuilds posal. Consequently, TUI Cruises achieves a and hands them over exclusively to disposal plants on shore. TUI Cruises has already introduced syste- refuse separation rate of almost 100 %. The matic waste management on Mein Schiff 1 dewatering plant on Mein Schiff 3 extracts and Mein Schiff 2 and, thanks to these and the water from food waste, thus reducing other measures has considerably reduced the volume of waste. The dried food waste

WASTE Key figures

2013 2014 Difference Total waste 17,620 m³ 21,377 m³ + 21.32 % Thereof, disposed of as residual waste disposal 8,343 m³ 3,433 m³ - 58.85 % Thereof, incinerated 4,205 m³ 8,429 m³ + 100.43 % Thereof, reduced to small pieces 1,066 m³ 3,362 m³ + 215.50 % Thereof, subject to special waste disposal 67 m³ 1,047 m³ + 1,452.98 % Percentage of total waste recycled 22 % 29 % + 28.49 % Waste per person per overnight 8.88 l 7.89 l - 11.15 %

WASTE 17 The waste that is generated on board is crushed, compressed and then properly disposed of in the port under the supervision of the Environmental Officer.

is then either reduced to a maximum size and crew members to ensure that waste 7.89 LITRES of 2.5 cm and discharged into the sea at a separation was observed during the conver- of waste were generated on average minimum distance of 12 sea miles from the sion and improvement operations. In view of per person per overnight stay during coast or burnt in the waste incineration the considerable quantities of different types 2014. This means that TUI Cruises has succeeded in lowering the proportion of plant on board. Water extracted from the of waste in such processes, it is absolutely waste year on year by 11.15 %. food is added to and cleaned with the other essential to collaborate with the various effluent generated on board. craftsmen and contractors in this task. For this reason, TUI Cruises provided detailed 6 WASTE CATEGORIES Avoidance as the supreme principle information in advance on the various waste apply to the waste material generated During the reporting year, TUI Cruises categories and insisted that clean separation on board at TUI Cruises: glass, paper worked continuously on identifying and be maintained. and cardboard, plastic, metals, food waste and hazardous waste. Sorting exploiting potential for waste avoidance. of the waste means that the company The company also intends to pursue this Selected suppliers managed to separate almost 100 % of path in the future. Measures such as re- TUI Cruises also maintains its approach to the waste generated on board. placing plastic bottles by water dispensers the conservation of resources beyond the on board are already displaying a significant limits of the company. As a consequence, effect and meet with great approval from the relevant departments within the com- the guests. One example of the search for pany also take account of environmental such potential is the expert accompaniment performance when selecting and assessing by the Environmental Department during suppliers. Examples of the criteria applied in the obligatory periods spent in dock. In 2013 supplier assessment include efforts carried and 2014 the Environment Team followed out in the field of resource protection and Mein Schiff 2 and Mein Schiff 1 into dry dock waste avoidance. During the reporting year, and worked with the Environmental Officers TUI Cruises introduced the guideline for

18 WASTE sustainable purchasing, which is based on Advances in the reporting year the environmental strategy and the com- In 2014, TUI Cruises succeeded in… We, the Environmental pany’s responsibility for adopting a careful 1 achieving a positive trend in the key approach to the management of natural Officers, are responsib- figures, which demonstrate the effective- resources and takes account of environ- le for waste manage- ness of the efforts applied. TUI Cruises ment-related aspects during procurement. ment on board. has thus reduced the waste generated The guideline applies in equal measure to We monitor waste per person per overnight stay to ship-related and all other forms of purchas- separation and orga- 7.89 l, a reduction of 11.15 % compared ing. A special guideline for the production with 2013. nize collection of the and design of merchandising products 1 achieving the target of raising the pro- supplements the higher-level purchasing waste and its proper portion of waste recycled with a figure guidelines. This provides the Marketing disposal in the ports. 28.86 %. This represents an increase of Department of the company with guiding 28 % compared with the previous year. principles when considering environmental 1 introducing the planned implementation criteria in the design and development of Ryan Eickholt · Environmental Officer on of an environmentally friendly purchasing the ® fleet new merchandise. Mein Schiff guideline for all departments.

WASTE The waste channels on board

Hazardous / Paper Food waste Tin cans Glass special waste and plastic

Incineration Shredder Compactor Glass crusher

< 2.5 cm – discharged into the sea Ashes (if > 12 sm* from shore)

Discharged on shore for processing, recycling or proper disposal

* 1 sm = 1 sea mile, approx. 1.85 km.

WASTE 19 BIODIVERSITY

Between 10 million and 100 million different species exist on earth. Future generations also have a right to ecological systems with great biodiversity. This is why TUI Cruises regards retaining biodiversity as both an emotional matter and the basis for sustainable business success.

20 A commitment to preserving biodiversity.

High biodiversity contributes to preserving ecosystems in the long term and protecting them against adverse influences. TUI Cruises is committed through numerous measures to preserving biological diversity in various region of the world.

During the reporting period, TUI Cruises a sum of €102,855 came together in donations has adopted and pursued various measures through the Green & Fair excursions, which 5RULES aimed at preserving biodiversity and thus benefited the SECORE Foundation, M.E.E.R. for sustainable diving and snorkelling maintaining an intact environment. In order e. V., Pottwale e. V., a research project carried can be found in an information bro- chure which TUI Cruises has prepared to prevent foreign species from being intro- out by the Helmholtz-Zentrum in Geesthacht in conjunction with the SECORE Foun- duced via ballast water tanks, the company as well as the Förderverein Meeresforschung dation. They help guests to adopt an upgraded its entire fleet with ballast water und Umweltjournalismus e. V. (Aldebaran eco-friendly approach to their activities in the water. treatment plants last year. These plants Marine Research and Broadcast). purify the water, which is taken on board to stabilize the ships before being discharged in Advances in the reporting year 1/5 another region, and thus prevent organisms In 2014, TUI Cruises succeeded in… of Mein Schiff ® guests are already from infiltrating foreign ecosystems. 1 implementing the scheduled integration of familiar with the new Green & Fair category of excursions after only one ballast water treatment plants for the en- year. A survey reveals that the range Continued commitment tire fleet and all newbuilds. and manner in which the excursions During the reporting year, TUI Cruises also 1 extending the Green & Fair range of are conducted matches the guests’ expectations. continued its measures to promote aware- excursions to the destinations of Mediter- ness among its guests with regard to the ranean, Western Europe, Nordic Region, protection of species and animals. As one Orient and United Kingdom. example, the company has been working 1 donating a total amount of €102,855 to with the International Fund for Animal regional environmental protection organiz- Welfare (IFAW) to prepare information on ations via the Green & Fair project. the risks faced by whales and the question- able consumption of whale meat and made this available to guests on the Nordic routes.

Green & Fair shore excursions In 2014, TUI Cruises also extended its range of particularly socially and environmentally engaged Green & Fair shore excursions to include additional destinations. A survey of guests conducted on board in collaboration with the Harz University of Applied Sciences demonstrated the high acceptance amongst guests for the category of excursions intro- duced one year ago. During the reporting year,

Green & Fair shore excursion on Madeira: TUI Cruises guests experience nature at close quarters during a hike along the levadas.

BIODIVERSITY 21 WATER

Water is a basic prerequisite for life. Our company is dependent upon this resource, be it as drinking water, for agriculture or the food security of humans and animals. Consequently, protection of the seas is also a global task.

22 At home on the water.

The cruise industry lives from the attraction that water exerts on many people. TUI Cruises is conscious of the responsibility that results from this and protects water as a natural habitat and a valuable resource.

Important constituents of this responsibility matter of course but even surpasses the for water as a natural habitat are the con- regulations with self-imposed directives scious and economical use of sea water and relating to water protection measures. In- freshwater as well as a sensitive approach ternational legislation, for instance, permits to dealing with the types of liquid waste the direct discharge of certain effluents into generated on board. As long ago as 1973, the sea. When first taking up its business the United Nations presented the shipping activity in 2008, TUI Cruises undertook industry with the International Convention from the very start not to discharge any for the Prevention of Pollution from Ships untreated effluent into the sea. The com- 227.8 LITRES of water was used last year on average (MARPOL) as a central, supranational legal pany separates solids and oil residues in per person per overnight stay on board framework for protecting the seas. The agree- wastewater using effluent treatment plants the Mein Schiff ® fleet. ment drawn up by the International Maritime and oil separators on board. The remaining Organization (IMO), a sub-organization of liquid waste undergoes chemical and physi- AWP the United Nations is continuously updated cal treatment. TUI Cruises collects all the stands for Advanced Wastewater and is binding for all ocean shipping. separated solids and treatment residues Purification system. On the newbuilds for disposal on shore. To ensure optimum in the Mein Schiff ® fleet, the system purifies all the effluent generated on More than performing our duty mixing with the seawater, the treated efflu- board – this includes the wastewater In its dealings with environmental regula- ent from Mein Schiff 1 and Mein Schiff 2 from toilets, showers and the kitchens tions, TUI Cruises applies the guiding does not enter the sea until the vessels as well as that from leftover food. principle “above and beyond compliance”. are outside of the 12-sea-mile territorial Consequently, the company not only com- waters and travelling at a minimum plies with all the statutory standards as a speed of 6 knots. The legal requirement

WATER Key figures

2013 2014 Difference Total water consumption 465,059 m³ 617,250 m³ + 32.70 % Thereof, fresh water consumed 146,601 m³ 185,640 m³ + 26.60 % Thereof, treated seawater consumed 318,458 m³ 431,610 m³ + 35.50 % Untreated blackwater 0 m³ 0 m³ – Untreated greywater 0 m³ 0 m³ – Treated greywater and blackwater 411,354 m³ 481,868 m³ + 17.10 % Bilge water, treated 1,307 m³ 1,758 m³ + 34.50 % Consumption per passenger per overnight stay 234.37 l 227.80 l - 2.80 %

WATER 23 is a minimum distance of 3 sea miles The result is a quality of effluent that from the coast. almost achieves drinking water standard. Our exhaust gas The effluent purified in this way can thus New technologies treatment system be discharged over board with a clear Since the development of Mein Schiff 3, manages far more conscience. TUI Cruises has been installing the Ad- than the requirements vanced Wastewater Purification (AWP) sys- relating to water TUI Cruises also adopts a conscientious tem on all newbuilds. This is used to treat quality demanded approach to dealing with bilge water. This all liquid waste arising on board – hence water from the engine room contaminated not only the legally prescribed blackwater by the IMO, and with oil and fuel residues is only discharged but also the greywater and liquids from the prepares for future outside the 12-sea-mile zone after the dewatered food waste. Here the company regulations. oil has been removed with the aid of oil- processes the effluent in a similar way separating plants. This is followed by a to that used in shore-based wastewater multi-stage monitoring process to check treatment systems by means of biological Milos Grgic · Environmental Officer on compliance with the company’s self-im- ® treatment of the effluent with the aid of the Mein Schiff fleet posed limit of 5 parts per million (ppm). bacteria, together with a physical process This is significantly below the international before it is additionally filtered and disin- threshold limit value of 15 ppm. TUI Cruises fected with UV light. disposes of the oil-containing residues

WATER Wastewater treatment on the newbuild vessels Mein Schiff 3 and Mein Schiff 4

Liquids from Bilge water Greywater Blackwater food waste

Sludge

Separator for Physical and biological purification by water containing oil wastewater treatment plant

Disposal Collected in tanks for on shore disposal on shore

Treated bilge water discharged over board Clean and treated water discharged over board (if > 12 sm* from shore and threshold (if > 3 sm* from shore, value for oil content ≤ 5 ppm, at a speed of at least 6 knots) at a speed of at least 6 knots)

* 1 sm = 1 sea mile, approx. 1.85 km.

24 WATER The Advanced Wastewater Purifica- tion (AWP) system is installed on all newbuild vessels and treats all the wastewater generated on board. Wastewater is thus purified in the bioreactor with the aid of bacteria.

removed in the separation process through sures to reduce water consumption during qualified service providers on shore. In the everyday routine on board, among other SOx,NOx and particulates are absorbed by the development of the Advanced Emission reasons to reduce the high energy demand base content (alkalinity) of seawater Purification (AEP) system introduced for necessary for treating the seawater. These and filtered out of the exhaust gases all newbuilds, environmentally compatible measures include the vacuum system for in the exhaust gas treatment plant. The contaminated seawater is cleaned management of the water used for cleaning the toilets on board all ships of the fleet of harmful residues by the scrubber the exhaust gas was also the objective of and sensor-controlled taps in the public effluent treatment plant and only both TUI Cruises and the external engi- toilets on Mein Schiff 3 and Mein Schiff 4. then discharged over board. neers involved. The freshwater or seawater This also applies to the more efficient used for cleaning the exhaust gas – known devices in the laundry and to the vacuum TOWEL CARD as scrubber water – is processed to opti- system for disposing of food waste in the 1 is issued to every guest during mum quality and can then be discharged kitchens on board. check-in to limit the number of into the sea outside of the 3-sea-mile towels in circulation. zone, without any of the pollutants washed Advances in the reporting year out of the exhaust gases entering the sea. In 2014, TUI Cruises succeeded in… TUI Cruises disposes of the critical resi- 1 reducing water consumption on board dues on shore. per person per overnight stay to 227.80 l, equivalent to a saving of 2.8 %. Economical use 1 introducing towel cards on the Mein Schiff ® The economical use of water was also fleet, leading to a limitation of the issue of a major priority on all vessels in 2014. pool towels. As a result, water consumption TUI Cruises is constantly working on mea- for washing towels has fallen by 30 %.

WATER 25 NEWBUILDS

With Mein Schiff 3, TUI Cruises has shown the path that the company will be taking in the growth of its fleet: even in the planning and construction phases all newbuilds are clearly geared towards sustainable fleet growth.

26 Newbuilds: Focus on clean cruising.

Having entered service in 2014, Mein Schiff 3 is the result of three years work on what is the world’s cleanest cruise liner to date. With this as the basis, TUI Cruises is also focusing on reducing emissions, protecting resources and employing a sustainable construction method in all its additional newbuilds.

The TUI Cruises fleet is growing rapidly and, future newbuilds, it is therefore important since the construction of Mein Schiff 3, will for TUI Cruises to continue building up and be extended every year until 2019 through developing the required expertise in collabo- the addition of newbuilds. Mein Schiff 3 and ration with the project participants. its sister ship, Mein Schiff 4, are currently the cruise liners with the world’s lowest emis- Continuous improvement sions. An innovative exhaust gas treatment TUI Cruises also maintains a process of system with scrubber and catalytic conver- constant optimization in connection with its ters as well as a scrubber liquid treatment newbuilds. All results and knowledge gained 250,000 plant are a guarantee of minimized emissions from the first of our own newbuilds will also individual parts have been installed and minimal impact on the marine environ- be taken into consideration in the future. in the hull of Mein Schiff 3. Forming the hull are 77 steel ingots, while ment. The modern Advanced Wastewater Wherever necessary, minor optimization mea- 3,300,000 litres of paint were needed Purification (AWP) system, which functions sures take place in the technical field during to coat it. On average it takes 3.5 on physical and biological principles, is being this process. TUI Cruises is also planning to fit years for a ship to result from an initial idea. A single person would installed on all newbuilds. the exhaust gas treatment system developed have needed 5,500 years to build for Mein Schiff 3, which has already proven its Mein Schiff 3. Responsibility for materials effectiveness in everyday operations, when First successes of a project for the use of equipping Mein Schiff 4, and FSC sustainable materials are the FSC-certified . This will similarly place them stands for Forest Stewardship Council wooden fittings in the cabins as well as rugs ahead of the regulations on emission reduc- and is an international certification with a high proportion of recyclable natural tion that apply when they come into service. system for sustainable forestry. The FSC standard guarantees that forests wool. In 2014, with a provisional project are managed fairly and responsibly in report from an external consultancy office, Advances in the reporting year producing wood and paper products. TUI Cruises reached its conclusions for the In 2014, TUI Cruises succeeded in … subsequent newbuilds. The company is cur- 1 adding to its fleet the most environmen- rently collaborating intensively with the sup- tally friendly cruise liner of its class at pliers on this subject through workshops and the time of its commissioning, in the training courses. Many of those involved in form of Mein Schiff 3. the project, including designers, architects and 1 concluding the internal project on sustain- suppliers, have had little experience to date able materials as part of the construction of with the topic of sustainable materials Mein Schiff 3 and extending this project to in shipbuilding. Within the context of the the subsequent newbuilds.

NEWBUILDS 27 COMMITM ENT NT

Cruise companies are at home all over the world and thrive from and with the environment and the diversity of their destinations. This is why TUI Cruises is committed to environmental and social issues far beyond the limits of its own business concerns. Commitment without borders.

Through donations and cooperation arrangement with institutions, associations and other com- panies involved in environmental protection, TUI Cruises became engaged in environmental and social issues throughout the world in a wide variety of ways during the reporting year.

In its many and varied projects and acti- in efforts to improve living conditions and vities for promoting sustainable develop- maintain biodiversity as well as to protect ~ 140,000 ments in tourism, environmental protection the environment and the climate. Apart from euros is the sum that TUI Cruises and social welfare, TUI Cruises is pursuing the coral protection project SECORE, which donated to a total of seven different projects and organizations during the the aim of setting things in motion and TUI Cruises supports exclusively as part of reporting year in order to promote maintaining the pace of important change its sponsorship, the company jointly support- the economic, ecological and social processes. Apart from its commitment as an ed the annual industry project during the development at its business locations and cruise destinations. individual stakeholder that shares respon- reporting year along with all other Futouris sibility for the situation in the destinations member companies. During the reporting it travels to every day, the company also year, this project was the Sustainable Lodges APPROX. 50 LECTURES joins other stakeholders in a wide range of by KAZA, the Kavango Zambezi Transfron- on research and environmental topics initiatives that are dedicated to social and tier Conservation Area in southern Africa. were on offer to the guests on the Mein Schiff ® fleet during 2014. environmental issues. Since 2011, it has been the largest contig- uous conservation complex in the world. Permanent involvement Over an area of 444,000 km², it extends Among the initiatives in which TUI Cruises beyond borders to include more than 36 was permanently involved during the re- national parks, game reserves and private porting year was again the Sustainability conservation zones with a tremendous Committee of the German Travel Association ecological diversity. The Sustainable Lodges (DRV). This provides a forum for various project aims to develop binding standards representatives of the German tourist in- for sustainably managed lodges in the KAZA dustry to discuss environmental and social district which are also intended to serve as issues. They jointly develop and coordinate an implementation aid for future-viable, initiatives. Since 2011, TUI Cruises has also been a member of the German Environmen- tal Management Association (BAUM e. V.), a framework in which some 550 other member companies work towards environmentally aware and sustainable corporate governance.

Since 2010, TUI Cruises has been an active member of Futouris, the sustainability initia- tive of the German tourism industry, whose members are involved around the globe

Divers recording a biological inventory of young coral in the ocean nursery on Curaçao (Photo: Christoph Haacke).

COMMITMENT 29 Exploring the sea on the waves. This is something guests can experience on Mein Schiff 3 in Meerleben, the first maritime museum on the seas.

resource-conserving and socially compatible Among other events in 2014, the Kids & 32,759 EUROS business concepts with a strong impact on Teens department jointly organized a new is the amount collected by guests alleviating poverty. program with the IFAW on the subject of and employees of TUI Cruises during Whales and Dolphins, which presented 2014 and donated to the association Sommeraufbruch e.V., which orga- Promoting awareness amongst people the young guests with fascinating facts nizes leisure programs during the TUI Cruises also understands commitment about these marine mammals. With Meer- holidays for children of all ages with as increasing the awareness among guests leben [Sea Life], TUI Cruises has created neuromuscular diseases. and employees both on board and on the first sea-going maritime museum. shore with regard to subjects such as pro- It enables guests to find out more about tection of species and the environment. In the sea and navigation and to become aware addition to its collaboration with the Inter- of the responsibility that humans bear for national Fund for Animal Welfare (IFAW) the sea as a natural habitat. In order to and SECORE, the company has conse- assume responsibility at a social level and quently established regular events on shore to promote awareness of relevant topics and on board which are aimed at fulfilling among the employees, TUI Cruises also this aim. In 2014, for the second time, decided in this reporting year that each TUI Cruises held an Environment Day on year it will support a sponsorship project shore for apprentices and students on dual- selected by its employees, with money mode courses. The subject is a permanent being raised through various activities on constituent of the training syllabuses. shore and on board. The concentrated sup- On Environment Day, the trainees had the port is intended above all to benefit small opportunity to take an intensive look at regional organizations at the TUI Cruises the topic of of environmental protection locations of Hamburg and Berlin. In spring and sustainability in the cruise industry 2014, the employees decided in favour through their own presentations, strategy of the association Sommeraufbruch e. V., games and lectures. A regular Environment which enables children of all ages with mus- Day is among the current topics in the cular dystrophy to take a holiday without Kids & Teens program on board. their parents.

30 COMMITMENT Research at sea on Mein Schiff 3 measuring device for mercury content in A SELEC TION TUI Cruises has been pursuing the aim the air and an instrument for water analysis. OF OUR OTHER of supporting science in the service of the This FerryBox is installed on Deck 0 and PARTNERS: environment since 2012, through a coope- draws in seawater to continuously collect ration arrangement with the Helmholtz- data on various parameters such as the Zentrum Geesthacht. After the successful salt content or the pH value of the water. trial run of a mercury-measuring device on FerryBox functions automatically and Mein Schiff 1 in 2013, the company extended transmits this information directly to the the scope of cooperation in the reporting scientists in the Helmholtz-Zentrum, who year and equipped Mein Schiff 3 as a re- can then use it to draw important conclu- search vessel with a permanently installed sions for their research.

3 questions for Dr Wilhelm Petersen:

What is a FerryBox? all the relevant oceanographic A fully automated marine mea- parameters. All the information suring system which we have is sent to Geesthacht in real installed for the first time on a time, where it enters the data- with Mein Schiff 3. base of a coastal observation In total, some 30 FerryBoxes system, which is available to are gathering scientific infor- researchers all over the world. mation via seawater in Europe alone. The data enable us to Why have you installed the gain a better understanding of FerryBox on a cruise liner? the processes in coastal wa- We depend on a broad base Dr Wilhelm Petersen ters, detect changes and exam- of data from different space Head of the Department for In-situ Measuring Systems ine issues such as how much and time scales. Acquiring data at the Institute of Coastal greenhouse gas is absorbed by from fixed measuring stations, Research at the Helmholtz- Zentrum Geesthacht the oceans. satellites and specific research journeys only produces an in- How does the device work? complete picture. The low-cost The FerryBox is located in the series of measurements from engine room and has direct the FerryBoxes, such as that access to the seawater. Sea- on Mein Schiff 3, supplement water is continuously pumped this picture with measurements through its interior and passes taken around the clock and in various sensors that measure all weather conditions.

COMMITMENT 31 Environmental targets.

When directing its efforts towards environmental protection and sustainability, it is also important for a company to focus on what is actually done and produces verifiable success. This is why the environmental targets at TUI Cruises, which involve avoiding pollution of the environment by reducing emissions, conserving resources and minimizing risks, are part of the corporate environmental management program.

The balance sheet from the reporting year increase in CO₂ emissions per person per 13 OUT OF 15 referring to environmental targets is im- overnight stay. Further advances include of the environmental and sustainability pressive. As illustrated in detail in the over- the significantly reduced quantity of waste targets defined in the Environmental Re- view table and the individual sections of this generation and the rise in the proportion port 2013 were achieved by TUI Cruises in 2014. The company managed to report, TUI Cruises has made great advances of waste recycled, the integration of ballast record results that significantly exceeded here on its specified path and achieved water treatment plants for the entire fleet the projected values in a large number important targets in the field of environ- and all newbuilds, substantial donations of these targets. mental management, emissions, waste, for regional environmental organizations biodiversity, water, newbuilds and commit- and the decrease in water consumption on 7PERCENT ment. These achievements also include the board. Beyond the implementation of tar- less fuel consumption per person per significant reduction in fuel consumption gets, the reporting year also saw the com- overnight stay is the target planned per person per overnight stay, the reduction pletion of numerous smaller measures and by TUI Cruises in the current calendar year. The company is also aiming to of air pollutants and the sulfur content in projects such as the environment-friendly lower the associated CO₂ emissions the fuel used. The increased use of low- guideline for merchandising products, a accordingly. sulfur fuel has, however, resulted in a slight sustainable policy for shore excursions and the switchover to green electricity at the Berlin and Hamburg locations. TUI Cruises has again set itself various clearly defined targets for the current year. The company is continuing to attach great value to unambig- uously formulated resolutions and to exact monitoring of the progress made. This is indicated by measures ranging from certi- fication of the environmental management and quality systems for the whole fleet via a further reduction in pollutant emissions through to in-company prioritization of environmental issues.

32 ENVIRONMENTAL TARGETS ENVIRONMENTAL TARGETS TUI Cruises

Area Target Deadline Environmental Certify the Mein Schiff ® fleet to ISO 14001 and ISO 9001 End of 2015 management Continue the measures for reducing energy consumption on shore Ongoing Implement the procurement guidelines in all specialist departments End of 2015 of TUI Cruises Conduct environmental workshops with the specialist departments of End of 2015 product management Develop a guideline for environmentally friendly events End of 2015 Introduce the digital Meine Reise portal in order to minimize print-based End of 2015 guest communication on board Continue the measures for reducing print products and paper demand Ongoing Extend the range of information on offer for TUI Cruises employees End of 2015 on environmentally relevant topics Emissions Reduce the fuel consumption of the Mein Schiff ® fleet by 7 % End of 2015 compared with 2014 Reduce the CO₂ emissions per person per overnight stay by 5 % End of 2015 compared with 2014

Reduce air pollutants such as SOx, NOx and particulates compared with 2014 End of 2015 Maintain the fuel quality at a mean sulfur content of less than 2 % Ongoing

Continue recording and compensating for the CO₂ emissions caused Ongoing by business trips Waste Increase the proportion of waste recycling compared with 2014 End of 2015 Lower the quantity of waste per overnight stay compared with 2014 End of 2015 Introduce refillable dispenser systems for shower gel and shampoo in End of 2015 the cabins of the Mein Schiff ® fleet Audit at least two waste disposal companies in ports with respect to a End of 2015 recycling ratio of 100 % in relation to the waste we deposited in that location Biodiversity Extend the range of sustainable shore excursions offered in Asia End of 2015 Water Lower the quantity of water consumed per overnight stay compared with 2014 End of 2015

Newbuilds Equip the future newbuild vessels with an exhaust gas treatment system Ongoing

Commitment Support local environmental organizations through the donations Ongoing generated in the Green & Fair shore excursions

ENVIRONMENTAL TARGETS 33 FURTHER INFORMATION

Communicate with us Any suggestions or criticism? The TUI Cruises Environmental Team will be pleased to deal with any feedback and queries you may have concerning this environmental report and its contents. Contact us via: [email protected]

About the printed version of this report Our responsibility does not merely cover the contents and design. It also extends to the production of this environmental report. This is why we have taken the conscious decision to use only 100 % recycled paper for the cover and inside pages. In addition, we have completely refrained from using adhesives (e.g. in the binding and cover design) and have only employed environmentally friendly printing inks, which are water-based and free of mineral oils.

This report is available for download on the Internet at www.tuicruises.com/umwelt (also in German).

34 FURTHER INFORMATION www.tuicruises.com/umwelt

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