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Psychosocial Support Directory April 2009

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Psychosocial Support Directory April 2009 Contents Contents…………………………… .....................................................................................................1 How to use this directory....................................................................................................................2 The 4-level model ...........................................................................................................................3 1. National Organisations ..........................................................................................................4 2. Network Level Organisations ................................................................................................8 2.1 Clinical Lead....................................................................................................................8 2.2 Cancer Partnership.........................................................................................................8 2.3 KOMIC – Kent Oncology Macmillan Information Centre………………………………… ..8 2.4 Mental Health Services ...................................................................................................8 2.5 Social Services – Community Care...............................................................................13 2.6 Cancer Support Organisations ......................................................................................16 2.7 Carers Support..............................................................................................................17 2.8 Relationships Support...................................................................................................17 2.9 Bereavement Support...................................................................................................17 2.10 Information/Advice Services..........................................................................................18 2.11 Health Mediation...........................................................................................................20 2.12 Samaritans....................................................................................................................20 2.13 Staff Support.................................................................................................................20 3. Locality Level Support .........................................................................................................21 3.1 Eastern & Coastal Kent .................................................................................................21 3.1.1 Ashford Locality.............................................................................................................21 Cancer support organisations........................................................................................21 Other organisations .......................................................................................................23 3.1.2 Canterbury Locality.......................................................................................................26 Cancer support organisations........................................................................................26 Other organisations .......................................................................................................28 3.1.3 East Kent Coastal Locality ............................................................................................32 Cancer support organisations........................................................................................32 Other organisations .......................................................................................................34 3.1.4 Shepway Locality ..........................................................................................................38 Cancer support organisations........................................................................................38 Other organisations .......................................................................................................40 3.1.5 Swale Locality...............................................................................................................43 Cancer support organisations........................................................................................43 Other organisations .......................................................................................................46 3.2 Medway .........................................................................................................................49 Cancer support organisations........................................................................................49 Other organisations .......................................................................................................52 3.3 West Kent......................................................................................................................57 3.3.1 Dartford Gravesham & Swanley Locality.......................................................................57 Cancer support organisations........................................................................................57 Other organisations ..................................................................................................59 3.3.2 Maidstone Weald Locality .............................................................................................63 Cancer support organisations........................................................................................63 Other organisations .......................................................................................................65 3.3.3 South West Kent Locality ..............................................................................................69 Cancer support organisations…....................................................................................69 Other organisations .......................................................................................................72 Every effort has been made to ensure these listings are accurate at the time of publication. To correct or update any information, please telephone the Kent and Medway Cancer Network (01622 713146). This directory should be used in conjunction with the Network’s supportive and psychosocial care pathway document, which sets out the agreed Network approach to the delivery of these aspects of care. How to use this directory This directory gives details of psychosocial support services that can be accessed by people affected by cancer across Kent and Medway. It includes support offered by voluntary organisations as well as the NHS. The aim of this directory is to improve awareness among professionals of sources of support that might benefit patients, and through this to improve uptake of support. The sources listed in this directory are also included in the listings on the Kent and Medway Cancer Network’s patient website (www.kentmedwaycancerguide.nhs.uk). This directory is organised into three main parts. The first two sections (National level and Network level listings) give details of support that can be accessed from all areas of Kent and Medway. This includes national sources such as the telephone helplines run by major cancer and mental health charities. It also includes a guide to the mental health services provided by the Kent and Medway NHS and Social Care Partnership Trust, and the community care provided by the social services departments of Kent County Council and Medway Council. The third section (Locality level listings) gives details of support that is provided specifically within each locality. There are some differences in the types and levels of support available in the three localities. When searching for possible sources of support, it is worth checking both the National and Locality sections as, to avoid duplication. National sources are not included in the locality listings. Some local sources are, however, cross referenced from the Network level section. Medical Disclaimer This directory is not a substitute for seeking medical advice. If at any time you are concerned about any symptoms you are experiencing it is important that you see your GP (family doctor) as soon as possible. If you have already been diagnosed with cancer then seek advice from your consultant, specialist nurse or a member of your health care team. Content Disclaimer The Kent and Medway Cancer Network is not responsible for the contents or reliability of the linked websites in this directory and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. This includes listing of contact details and websites for support groups - any support group listed in this directory is not necessarily endorsed by the Kent and Medway Cancer Network _________________________________________________________________________________________________________________ Psychosocial Support Directory Page 2 of 74 The 4-level model The NICE Guidance on Improving Supportive and Palliative Care for Adults with Cancer (2004) recommended the following model of professional psychological assessment and support: Recommended 4-Level Model of Professional Psychological Assessment and Support Level Group Assessment Intervention 1 All health and Recognition of Effective information giving, social care psychological needs compassionate professionals communication and general psychological support 2 Health and social Screening for Psychological techniques care psychological distress
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