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Business Class Guide, Which Gives an Overview of the Business Class Product of Airlines Operating in the Austalian Market

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Business Class Guide, Which Gives an Overview of the Business Class Product of Airlines Operating in the Austalian Market Travel Daily !IRLINE "USINESS#LASS'UIDE September 2010 Table of contents Welcome Travel Daily is proud to present our first ever Business Class Guide, which gives an overview of the business class product of airlines operating in the Austalian market. Business class is a popular product with both corporate and premium leisure travellers, and is a key driver of airline revenue and profitability. We have created this guide in response to requests from our travel agent readers over a number of years, who have repeatedly asked for a simple reference they can use to help their key clients when booking premium airfares across the globe. We have attempted to include the significant carriers focusing on the business market. Different airlines have chosen to contribute varying amounts of information, but we have aimed to include as much detail as possible about each carrier depending on the available space. We would welcome your feedback on the guide, which will now be updated on a regular basis. Bruce Piper, Travel Daily publisher Contents Aerolineas Argentinas................................ 27 Gulf Air ...................................................... 32 Aircalin....................................................... 27 Hawaiian Airlines ....................................... 25 Air Austral.................................................. 24 Japan Airlines............................................. 32 Air Canada ................................................... 3 Jet Airways................................................. 32 Air China .................................................... 27 Jetstar ........................................................ 32 Air France .................................................... 4 Kenya Airways............................................ 33 Air Mauritius.............................................. 28 KLM ........................................................... 12 Air New Zealand .......................................... 5 Korean Air .................................................. 33 Air Niugini .................................................. 28 LAN ............................................................ 13 Air Pacific ..................................................... 6 LOT Polish Airlines ..................................... 33 Air Tahiti Nui .............................................. 28 Lufthansa ................................................... 14 Air Vanuatu ................................................ 28 Malaysia Airlines........................................ 33 Alitalia........................................................ 29 Philippine Airlines ...................................... 15 American Airlines ...................................... 29 Qantas Airways .................................... 16, 17 Asiana Airlines ........................................... 29 Qatar Airways ............................................ 25 Austrian Airlines .......................................... 7 Royal Brunei Airlines.................................. 34 Bangkok Airways........................................ 29 Royal Jordanian Airlines............................. 18 British Airways ............................................. 8 Scandinavian Airlines ................................. 19 Cathay Pacific ............................................ 30 Singapore Airlines ...................................... 34 China Airlines............................................... 9 South African Airways ............................... 34 China Eastern Airlines ................................ 30 Sri Lankan Airlines ..................................... 34 China Southern Airlines ............................. 30 Strategic Airlines ........................................ 26 Delta Airlines ............................................. 30 Swiss International Airlines ....................... 35 Emirates..................................................... 31 TAM Brazilian Airlines ................................ 35 Ethiopian Airlines ...................................... 31 Thai Airways International......................... 20 Etihad Airways ........................................... 10 United Airlines ........................................... 21 Eva Air........................................................ 31 V Australia ................................................. 22 Finnair ....................................................... 11 Virgin Atlantic Airways............................... 23 Fly Solomons ............................................. 31 Vietnam Airlines ........................................ 26 Garuda Indonesia ...................................... 24 2010 Business Class Guide Page 2 Air Canada - AC Overview Business Class Seat Configuration (B777-200) Air Canada’s non-stop flight between Sydney and Vancouver operates daily and the extensive AC global network provides convenient connecting services directly to 59 Canadian cities, 58 destinations in the United Contact Details States and 60 cities in Europe, Phone: the Middle East, Asia, the 1300 655 767 Caribbean, Mexico and South America. Website: Air Canada’s business class www.aircanada.com product, Executive First, Intercontinental fleet features luxurious amenities Loyalty Programs ♦ 334 aircraft (B777-300, B777-200, ♦ and priority services to Aeroplan Frequent Flyer A330-300, B767-300, A321-200, Program enhance the international A320-200, A319-100, Embraer ♦ Free membership travel experience. 190, Embraer 175) ♦ Additional Air Canada Status Executive First Suites provide ♦ Average age: 9.7 years Miles the ultimate in comfort and ♦ Average age of B777 aircraft ♦ Redemption includes flights, convenience with fully flat (flying SYD-YVR route): 2.7 years upgrades and accommodation beds, adjustable head and ♦ Mileage accrual on Air footrests, a comfortable pillow, Cabin Specifications Canada, Star Alliance and ♦ partner airlines duvet and guaranteed aisle 42 seats over 2 cabins ♦ access and many deluxe 1 - 2 - 1 configuration with direct aisle access from every Extras amenities. seat ♦ Power outlets ♦ Selection of premium Seat Specifications (B777) newspapers, including route- ♦ Herringbone seat layout specific titles ♦ Recline 180° to a fully flat bed ♦ Single-pin audio jack for ♦ Bed length: 191 cm (75") personal headset ♦ 79 cm (31") seat width ♦ Ambient mood lighting in synch with time zones to ease Luggage Allowance jet lag ♦ Amenity kit ♦ 3 pieces of checked luggage - 32kg per piece ♦ 10kg hand luggage Alliances ♦ Star Alliance Dining ♦ Premium wines, spirits and Accolades cuisine ♦ Best Airline in North America - ♦ Welcoming self-service stand 2010 Skytrax World Airline up bar available on B777 Awards aircraft Entertainment Key Destinations ♦ 30cm (12") personal touch-screen ♦ ♦ Audio/Video on demand with Vancouver (YVR) a wide range of top rated ♦ Chicago (ORD) entertainment ♦ New York (EWR) ♦ Noise cancelling headphones Price Guide Clubs & Lounges ♦ Vancouver - from ♦ Air Canada’s Concierge Agents offer an exclusive, personalised $6,998* and dedicated service in 20 ♦ Chicago - from airports around the world. $7163* ♦ Award winning Maple Leaf ♦ New York - from Lounges ♦ Access to Air New Zealand $7163* *Add taxes to all prices Lounge in SYD Air Canada - AC 2010 Business Class Guide Page 3 Air France - AF Overview Business Class Seat Configuration Air France offers 53 weekly connections to Europe (via Singapore and Hong-Kong) from 5 major Australian cities: Contact Details Sydney, Melbourne, Perth, Phone: Brisbane and Adelaide in 1300 391 191 co-operation with Qantas Airways. Website: On board its flights, Air France www.afkl.biz offers its business customers the chance to experience privileged moments of pleasure and relaxation. Once passengers arrive at Intercontinental Fleet Extras ♦ Paris-Charles de Gaulle B777-300 ER (via SIN and HK) ♦ Each seat equipped with PC/ ♦ B747-400 Airport, they can relax in the phone power ports ♦ A380 ♦ Amenity kit containing comfortable Air France lounge. ♦ A340-300 skincare items and Clarins Air France long-haul flights are ♦ A330-200 hydrating cream designed to ensure that your ♦ Pure virgin wool blanket, a customers arrive well rested. Cabin Specifications feather pillow and a bottle of Relax, work and sleep. Business (B777-300ER) water ♦ Class offers comfortable 67 forward facing seats over 3 sleeper seats that fully recline cabins Alliances ♦ 2 - 3 - 2 configuration to flat beds in a peaceful ♦ SkyTeam environment. Seat Specifications ♦ Fully recline to lie flat bed Accolades (between 181° and 185°) ♦ Best Investor Relations in the ♦ 155cm (61") seat pitch Corporate Social Responsibility ♦ Bed length: 200cm (79") sphere - 2009 ♦ Best Corporate Social Luggage Allowance Responsibility Report 2008 ♦ 3 pieces of checked luggage - 23kg per piece (158 cm: height + length + width) Dining ♦ Refined details, considerate service, intense flavours, and Key Destinations porcelain tableware ♦ ♦ Fine French cuisine Paris (CDG) ♦ Selection of French wine made ♦ Rome (FCO) by Olivier Poussier, one of the ♦ Madrid (MAD) world’s top sommeliers ♦ Prague (PRG) ♦ London (LHR) Entertainment ♦ Video on individual 26cm Price Guide (10.4") screens with noise cancelling headphones ♦ Europe - from $6105* ♦ Selection of recent films, news departing from Perth programmes, music and games ♦ Europe - from $6255* departing from Clubs & Lounges Sydney, Melbourne, ♦ Access to the Qantas Airways Brisbane and Adelaide Lounges (Sydney, Melbourne, Perth, Brisbane,
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