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Community to Hospital Shuttle Service

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Community to Hospital Shuttle Service Is other transport assistance Total Mobility Scheme available? The Total Mobility Scheme is a subsidised taxi Best Care for Everyone Yes, there are several options available to those service. The scheme is available to people who qualify. who are unable to use public transport due to the nature of their disability. It works using vouchers that give a 50% discount on normal National Travel Assistance (NTA) Policy taxi fares. The scheme is part-funded by the NTA helps with travel costs for people who New Zealand Transport Agency and managed need to travel often or for long distances to get by the local authorities. to specialist health or disability services. The MAXX Contact Centre can provide the To receive this service, you need to be referred contact details for disability agencies that by your specialist (not your family doctor) to process applications. Call 09 366 6400 see another specialist or to receive specialist services. Both the specialists must be part of a St John Health Shuttle - Waitakere service funded by the government. The St John Health Shuttle provides safe, For example, this could be a renal dialysis reliable transport for Waitakere City residents centre, a specialist cancer service or a child to and from appointments with family doctors, development service. The rules are different treatment at Waitakere Hospital outpatient for children and adults, and for those holding clinics, visits to specialists, and transport to a Community Services Card. Sometimes, a and from minor day surgery. The vehicle is support person can receive assistance too. wheelchair accessible. The service operates Monday to Friday for appointments between How do I contact NTA? 9.30am and 2pm. ˃ Talk to a hospital social worker or the Bookings are essential. To ensure that a vehicle Waitemata District Health Board NTA is available, 24 hours notice of the appointment Co-ordinator on 09 486 8900 or time is required. Bookings can be made by Community [email protected] calling 0800 000 606. ˃ Call 0800 281 222 or visit the NTA website Those using the St John Health Shuttle service to Hospital www.moh.govt.nz/travelassistance are invited to make a donation for their journey. Shuttle Service To reserve a seat phone: (0800) 809 342 or (09) 426 0918 Best Care for Everyone 9.30am – 4pm, Monday to Friday Classification number: 0182-01-003(Review date: December 2014) Community to Hospital Shuttle Service Who can use this service? Where is the service available from? How much does it cost? Any Rodney or Hibiscus Coast resident ˃ Wellsford, Warkworth, For fares please call attending outpatient appointments at North Snells Beach, Hibiscus Coast 0800 809 342 or 09 426 0918 or go to Shore, Waitakere or Auckland City Hospital, ˃ Helensville www.waitematadhb.govt.nz/PatientsVisitors.aspx Greenlane Clinical Centre or Hibiscus Coast Community Health Centre. ˃ West Auckland Children under five are free. Any West Auckland resident attending ˃ North Shore Hospital Information is correct at time of printing and may be outpatient appointments at North Shore or changed without prior notice. Auckland City Hospital or Greenlane Clinical Centre. How far in advance do I need to book? North Shore residents with appointments The shuttle services are on demand with no set at Auckland City or Waitakere Hospital or timetable. Bookings are essential and must be Greenlane Clinical Centre. Pick up and drop off made at least three working days in advance. is from North Shore Hospital only. You can reach us (0800) 809 342 Any carer/support person required to travel or (09) 426 0918 between 9.30am to 4pm with a patient is welcome to use this service Monday to Friday. (standard fare applies). If you require a wheelchair accessible service People visiting patients are welcome to use this please inform the Shuttle Service at time of service subject to seating availability, however booking. priority is given to patients with appointments. This service is not available for transport to general practitioners (GPs) or private specialists. .
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