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News and Media Vgm 3-2016 STORIES FROM THE WORLD OF VOLVO GROUP SALES EDITION OLYMPIC EXPRESS RIO EXPANDS ITS BUS SYSTEM 3 . 2 016 IN TIME FOR THE GAMES VALUED OPINIONS SHARING THOUGHTS AND INSIGHTS ON THE NEW VALUES LEARNING TO WIN VISTA COMPETITION HELPS TO HONE TALENT AFRICAN INSIGHT Meeting customers at Volvo Group’s new dealership in Zambia EDITORIAL Thank you for your trust s I write, we have just towns and cities, the demand for transport finished our AGM, the and infrastructure rises. annual meeting with the At the same time, it is decisive that shareholders. the transport solutions we develop are This is an important sustainable and safe, and help to increase meeting as it gives us the standard of living throughout the world. A an opportunity to tell our shareholders It is also important to remember that the about the Group’s operations during the standard of living is not only measured in past year. In addition, it gives shareholders terms of income and profit but also by the a chance to ask questions and influence environment, society and safety. the way the Group is governed. We We are ready to contribute and lead this were asked questions about important development. areas like research and innovation, In addition, we have fantastic people “We have market development and environmental with the enthusiasm that is needed programmes. Without exception, the to make a difference. The executive fantastic questions reflected people’s genuine management team is responsible for involvement and determination to ensure removing barriers, simplifying, challenging people with that the Volvo Group succeeds. and releasing forces – together with all the This year’s AGM was characterised by teams all over the world. The basis is our the enthusiasm a sharp improvement in results for 2015. values: customer success, trust, passion, All the Group’s operations contributed and change and performance. that is needed profitability improved as a result of huge We are now continuing to build a strong to make efforts throughout the organisation. This Volvo Group for the future! has been an extremely challenging period, Our shareholders range from institutions a difference.” with difficult yet necessary decisions that that safeguard the pensions of millions of have had significant consequences, not least people to private individuals who have MARTIN LUNDSTEDT for individual co-workers. I expressed the chosen to invest their own management’s respect for the efforts that money in the Volvo Group. have been made by co-workers, trade union What they all have in organisations and management teams. common is the fact that they We have now largely left our large believe in our ability to deliver. restructuring projects behind us and are Everyone who attended the instead moving ahead with the emphasis on AGM felt this. continuous improvement throughout the I took the value chain. We are going to improve quality, opportunity to lead times and delivery precision, increase thank them for the sale of services and simplify the way we their trust and make decisions. In everything we do, we shall belief. be focusing on the profitability of both our customers and the Group. What makes our job so enjoyable is the fact that we are operating in an industry of the future. When the global population MARTIN LUNDSTEDT increases, consumption increases. As PRESIDENT AND CEO, increasing numbers of people live in large VOLVO GROUP VOLVO GROUP MAGAZINE is aimed at all the co-workers within the Volvo Group. It is published five times a year in Swedish, English, German, French, Portuguese for Brazil, Polish, Russian, Japanese, Dutch, Korean, Thai, Chinese and Spanish. There are three editions of the magazine: Operations, Technology and Sales. PRINT RUN approx. 88,000 copies ADDRESS Volvo Group Magazine, Volvo Group Headquarters, Dept AA13400, VHK3, SE-405 08, Göteborg, Sweden PHONE +46 (0)31 66 00 00 E-MAIL [email protected] EDITOR RESPONSIBLE UNDER SWEDISH PRESS LAW Markus Lindberg EDITOR-IN-CHIEF Ann-Mari Robinson EDITORS Lotta Bävman (Operations), Carita Vikstedt (Technology), Tobias Wilhelm (Sales), Joanna Dembicka (Volvo CE). A Group-wide Editorial Network also contributes content. MARKET LANGUAGE REVIEW Ann-Mari Robinson EDITORIAL PRODUCTION Spoon (project team: Maria Sköld, Linda Swanberg, Nic Townsend, Lina Törnquist, Hanna Zakai, Janne Saaristo, Pernilla Stenborg, Ken Niss, Sofia Hammarin) PRINTED BY RR Donnelley CHANGE OF ADDRESS Contact your local HR TRANSLATED BY Lionbridge 2 VOLVO GROUP MAGAZINE 3.2016 3.2016 10 African dynamic SPECIAL Volvo Group Magazine travels to Zambia to talk to customers about the challenges and opportunities of operating in southern Africa. 22 MiningVehicles for customers inmade South to orderAfrica TheDemand addition for productof the Terex customisation Trucks brand is to 10 thegrowing. Volvo SinceGroup’s its portfoliocreation inis helping2014, Special to win customersVehicles Development in South Africa’s at GTT coal-mining has cut lead district.times for customised vehicles by up to half. 26 Understanding the new values What does ‘trust’ mean? And how can ‘customer success’ be achieved? Volvo Group employees share their reflections on the five new Volvo Group values. 34 Connecting to the future The world is on the way to more vehicle 22 26 automation. Andreas Svenungsson, Senior Vice President of Public Affairs, talks about platooning and the future of transport. 46 Better ergonomics and sales VolvoPrioritising Dynamic the developmentSteering is now of Volvoavailable for buses.Dynamic It isSteering also proving for buses popular took with a bit drivers. Betterof friendly safety persuasion. and ergonomics Sales have are twonow key benefits.exceeded everyone’s expectations. ALWAYS INSIDE 4 START 49 INSIGHTS 34 46 52 THE QUIZ VOLVO GROUP MAGAZINE 3.2016 33 start AROUND THE WORLD WITH THE VOLVO GROUP Get the most out of your batteries Don’t let your batteries go flat. This is to-follow tips and advice on how to Volvo Trucks’ message in an ongoing maximise battery life and performance. campaign to promote awareness With the campaign Volvo Trucks of battery consumption. The ‘Stay hope to increase awareness and in power’ initiative targets long haul provoke a change in behaviour that customers in particular, encouraging reduces the risks of discharged truck owners to get the most out of batteries and costly unplanned stops. their batteries. ‘Stay in power’ is running both Modern trucks have advanced internally and externally. electrical systems that drive electrical The campaign material has been consumption, while drivers are created with close cooperation spending more hours in the trucks and between GTT and Uptime Services/ using more devices that also require Aftermarket Volvo Trucks. It can be electrical power. found at Volvo Trucks’ website and on Campaign material includes easy- Volvo Trucks’ social media channels. Model boat makes journey home A model boat of Team SCA is now being exhibited at the Volvo Ocean Race museum in Alicante, Spain. The boat, made entirely of 100,000 Lego pieces, has been donated by SCA, the Swedish global hygiene PHOTO: AINHOA SANCHEZ/VOLVO OCEAN RACE OCEAN RACE SANCHEZ/VOLVO AINHOA PHOTO: company, which sponsored the all-female crew of Team SCA for the round-the-world race in 2014–2015. The Lego boat was displayed at each of the 11 ports en route before being transported to its new permanent home. “The boat is now in the best place possible. After a long journey around the world, it has Anders Gaasedal and Johan Sahlström, engineer at Volvo Trucks, constructed a Lego replica of returned home,” said Anders Gaasedal, one the boat sailed by Team SCA. It was built using 100,000 Lego pieces. of the boat’s constructors. 4 VOLVO GROUP MAGAZINE 3.2016 Volvo Trucks’ campaign ‘Stay in power’ promotes awareness of battery TRUCKS VOLVO PHOTO: consumption. AND THE WINNER IS … Four Volvo Group employees have recently been recognised by various institutions for their groundbreaking work. … MARCIA KULL Vice President of Marine Sales for Volvo Penta of the Americas Award: STEP Ahead Award. Presented to top women in US manufacturing by the Manufacturing Institute in the USA. … JOHANNA FLANKE Vice President HR Center of Expertise Sweden Award: Special Employer Branding Prize, given by Universum, a Swedish survey company. Johanna Flanke was described as “a Hagerstown ready for 2017 major source of inspiration to everyone in the Volvo Trucks North America and industry”. Mack are prepared for production of its updated 2017 powertrain at the GTO Powertrain Production plant in … DELPHINE KAMINSKI Hagerstown, US. Logistician at Renault Trucks Recent investments include an Defense in Limoges, France upgrade of the engine assembly Award: Women Vocational process for improved efficiency, as Award in Technological well as the creation of a new assembly Industries. Delphine Kaminski line, installation of new equipment and was the first woman to work on the RTD Hagerstown, US tooling, and employee training. production line back in 2007. … KERSTIN RENARD Executive Vice President HR The percentage of net sales accounted Award: The Swedish for by service and spare parts sales Magnus Söderström Award (excluding financial services) during for important contributions to 23% the first quarter of 2016. the field of human resources. The prize is awarded by the city of Växjö, Linné University and a Swedish labour union. VOLVO GROUP MAGAZINE 3.2016 5 start AROUND THE WORLD WITH THE VOLVO GROUP Mack Trucks official hauler for NASCAR Under a new multi-year agreement, successful race weekend. NASCAR Executive Vice President Mack Trucks is now the official hauler “The Mack Trucks brand has and Chief Marketing Officer. "The TRUCKS MACK PHOTO: for NASCAR, the premier stock-car been a part of American culture for custom-designed Pinnacle models are racing organisation, and has provided more than a century and is globally masterfully engineered and we are proud a fleet of customised Mack Pinnacle recognised for manufacturing a best- that they will lead the NASCAR convoy sleeper models.
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