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Assignment Name: TA on Support to a Bank Training Centre for the Commercial Banking Sector (Phase 1)

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Assignment Name: TA on Support to a Bank Training Centre for the Commercial Banking Sector (Phase 1) Assignment Name: Approx. value of the contract: Country: Duration of assignment (months): Location within Country: Name of Client: No of Staff-Months (S/M) of the assignment; Address: Approx. Value of services provided by Your Firm under the contract: Start Date (Month/Year): Completion Date (Month/Year): No of Months of Professional Staff Provided by Associated Consultants: Name of Associated Consultants, If Any: Name of Senior Staff of your firm involved & functions - performed: Narrative Description of Project: Description of actual services provided by your staff within the assignment: As above Finished in 2015 Assignment Name: African Postal Financial Services Initiative Approx. value of the contract: 5.000.000 EUR Country: Selected; Benin, Ghana, Madagascar, Senegal. In reserve; Duration of assignment (months): 36 months Burundi, Egypt, Ethiopia, Kenya, Uganda, Zambia, Zimbabwe Location within Country: Mostly rural areas Name of Client: European Commission – EuropeAid No of Staff-Months (S/M) of the assignment; NA Address: Thematic Programme of cooperation with third countries in Approx. Value of services provided by Your Firm under the areas of Migration and Asylum the contract: NA [email protected] Start Date (Month/Year): Completion Date (Month/Year): No of Months of Professional Staff Provided by December 2012 December 2015 Associated Consultants: NA Name of Associated Consultants, If Any: Name of Senior Staff of your firm involved & functions - IFAD Finance Facility for Remittances (Lead Firm) performed: Ian RADCLIFFE (Project Coordinator), Norbert - World Bank Group (WBG) BIELEFELD (Remittances & Payment Systems Expert) - Universal Postal Union (UPU) - United Nations Capital Development Fund (UNCDF) Narrative Description of Project: A regional programme seeking to enhance competition in the African remittance market place by promoting and enabling African post offices in selected countries to offer remittances and financial services. The Initiative has four main objectives; (1) Reduce the costs of remittances to/within Africa, which are among the highest in the world, especially for the rural poor; (2) Reduce transaction times via modernization of procedures for transferring money; (3) Broaden the network of rural locations where remittances can be picked up, reducing the time lost and risks for rural dwellers; (4) Deepen the range of financial services to remittances senders / receivers (savings, loans, insurance). Following selection of postal operators based on a number of criteria agreed between the partners, implementation plans to expand remittances and financial services are prepared for these operators and – based on detailed needs assessments – technical assistance to achieve the above will be provided. The technical assistance will cover amongst others marketing, training, ICT support and financial management. Furthermore, the Initiative includes policy advocacy and dissemination of the ‘best practices’ as inputs for scaling up and replication of projects in Africa. Description of actual services provided by your staff within the assignment: WSBI-ESBG’s staff and retained experts are involved in a number of areas; - Active participation in programme design and implementation through project steering committee meetings - Deployment of experts to postal operators selected to receive technical assistance under the programme Assignment Name: Technical assistance to Sofihdes and ACME Approx. value of the contract: 927.000 EUR Country: Haiti Duration of assignment (months): 36 months Location within Country: Port-au-Prince (mainly) Name of Client: European Investment Bank No of Staff-Months (S/M) of the assignment; 35 S/M Address: 98-100, boulevard Konrad Adenauer Approx. Value of services provided by Your Firm under L-2950 Luxembourg the contract: 252.000 EUR (fees & per diems only) Start Date (Month/Year): Completion Date (Month/Year): No of Months of Professional Staff Provided by December 2012 December 2015 Associated Consultants: 22,5 S/M Name of Associated Consultants, If Any: Name of Senior Staff of your firm involved & functions - Pohl Consulting & Associates (Consortium Leader) performed: Conrad Rupert (ESBG Project Coordinator) Narrative Description of Project: This project, funded by the European Investment Bank (EIB) seeks to provide assistance to two financial institutions: the Haitian Financial Society for Economic and Social Developement (Société Financière Haïtienne de Développement Economique et Social – SOFIHDES), a financial institution specialized in loans for MSMEs, the Association for Cooperation with Micro Enterprise (Association pour la Coopération avec le Micro Entreprise – ACME, a microfinance institution. Two teams of multidisciplinary experts have been dispatched to the two institutions, with the objective of positioning them as leaders on their respective markets. The TA at both institutions aims to modernize internal policy, systems and procedures, allowing the institutions to (i) function more efficiently in terms of client prospection, market research, risk management, strategic planning and (ii) broadening their client-base thanks to more innovative and adapted products. The components to be implemented at both institutions are the following: 1. SOFIHDES: “Strategic Plan and Governance”: support to the elaboration of a Strategic Plan for the development of SOFIHDES for the period 2013-2016 and support to its implementation (Action plan, monitoring tools etc.) “Human Resources management”: Assistance to the modernization of its human resources management policy: elaboration a Human Resources Management Manual, job description, reform of the internal organization etc. “Product Development”: assistance to the development of new innovating financial products aimed at a broadened client-base and supported by a thorough market research and in-depth training on client prospection; “Operations and MIS”: Modernization of the MIS thanks to the introduction of process mapping tools, risk management functions, operations manuals etc. “Recovery and Provisions”: standardization of irregular loan monitoring system, definition of standardized recovery procedures etc. 2. ACME: “Marketing & product development”: introduction of market research and client prospection tools, introduction of data mining methodology, assistance to the conception of a pilot financial product designed for rural areas aimed at supporting the agricultural and agribusiness sector “Loan process”: introduction of process mapping tools, elaboration of a new loan manual, evaluation of mobile banking possibilities in order to decrease the transaction costs for the clients. “Human Resources”: identification of the needs in terms of HRM and training of the staff of ACME; introduction of new HRM techniques (job description, new remuneration aligned on staff performance, career development plans etc.) “Strengthening social and environmental performance”: assistance in implementing a systematic approach in collecting information on the social impact of ACME activities and to increase its social performance via increased transparence on loan conditions, tight control of clients indebtedness, client data protection etc. Following the successful launch of several mobile money platforms in Haiti, investigations to link both institutions are on-going. Description of actual services provided by your staff within the assignment: Several types of services are being provided in the framework of this project, among which: In-depth training of the staff of both financial institutions; Strategic plans; Market research; Institutional and operational diagnosis; Management tools: loan manual, risk management manual, HRM manual etc. Modernization of the information system Development of innovative pilot financial products Mobile banking Assignment Name: Working with Savings Banks in order to double Approx. value of the contract: 20.000.000 USD for the number of savings accounts for the poor. implementing all 10 contracts and programme management Country: Projects being implemented in Burkina Faso, El Salvador, Duration of assignment (months): 85 months Indonesia, Morocco, Kenya, Lesotho, South Africa, Tanzania, Uganda, Vietnam Location within Country: Not applicable Name of Client: Bill & Melinda Gates Foundation No of Staff-Months (S/M) of the assignment; Approximately 105 staff months Address: PO Box 23350 Approx. Value of services provided by Your Firm under Seattle, WA 98102 the contract: approximately 1.000.000 USD for direct programme management Start Date (Month/Year): Completion Date (Month/Year): No of Months of Professional Staff Provided by November 2008 January 2016 Associated Consultants: approximately 35 staff months Name of Associated Consultants, If Any: Name of Senior Staff of your firm involved & functions - WSBI (World Savings Banks Institute, B) performed: Ian RADCLIFFE, Program Director - Oxford Policy Management (UK) for support at programme level. Weselina ANGELOW, Program Manager Lisa STAHL, Program Manager Narrative Description of Project: A program specifically benefiting WSBI member banks to materially increase the number of usable savings accounts for poor people and to spread lessons to support the wider goal of doubling the number of savings accounts for the poor worldwide. The program supports: launching affordable and commercially viable savings services that meet the needs of poor people in the regions selected well beyond the end of the programme; developing new or improved
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