Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA Basic Services PREDES Pre-advice of international dispatch Yes V 2.0 information - origin post 1 Maximum weight limit admitted RESDES Dispatch receipt information (response Yes 1.1 Surface parcels (kg) 20 V 1.1 to a PREDES) – destination post 1.2 Air (or priority) parcels (kg) 20 5.1.5 Ready to start transmitting data to Yes partners wishing to receive data 2 Maximum size admitted 5.1.6 Other messages transmitted 2.1 Surface parcels PRECON Pre-advice of international consignment Yes 2.1.1 2m x 2m x 2m No – origin post (or 3m length & greatest circumference) RESCON Response to a PRECON – destination Yes 2.1.2 1.5m x 1.5m x 1.5m Yes post (or 3m length & greatest circumference) CARDIT Carrier documents international Yes 2.1.3 1.05m x 1.05m x 1.05m No transport – origin post (or 2m length & greatest circumference) RESDIT Response to a CARDIT – destination Yes 2.2 Air parcels post 2.2.1 2m x 2m x 2m No 6 Home delivery (or 3m length & greatest circumference) 6.1 Initial delivery attempt at physical Yes 2.2.2 1.5m x 1.5m x 1.5m Yes delivery of parcels to addressee (or 3m length & greatest circumference) 6.2 If initial delivery attempt unsuccessful, Yes 2.2.3 1.05m x 1.05m x 1.05m No card left for addressee (or 2m length & greatest circumference) 6.3 Addressee has option of paying taxes or Yes duties and taking physical delivery of the item Supplementary services 6.4 There are governmental or legally 3 Cumbersome parcels admitted Yes binding restrictions mean that there are certain limitations in implementing home 4 Maximum size admitted delivery. 4.1 Surface parcels 6.5 Nature of this governmental or legally binding restriction. Metres for any one dimension 1,50 Metres for length & greatest 4,00 circumference 7 Signature of acceptance 4.2 Air parcels 7.1 When a parcel is delivered or handed Metres for any one dimension 1,50 over 7.1.1 a signature of acceptance is obtained Yes Metres for length & greatest 4,00 circumference 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is Yes Parcels service features obtained 5 Electronic exchange of information 7.1.4 Nature of this evidence 5.1.1 Use a track and trace system Yes driving licence, passport 5.1.2 Mandatory tracking events transmitted 7.2 Ordinary parcels EMC Departure from outward office of Yes 7.2.1 Signature of the addressee or his agent Yes exchange 7.2.2 Signature of a de facto agent Yes EMD Arrival at inward office of exchange Yes 7.3 Insured parcels EMH Attempted/Unsuccessful delivery Yes 7.3.1 Signature of the addressee or his agent Yes EMI Final delivery Yes 7.3.2 Signature of a de facto agent No 5.1.3 Optional tracking events transmitted EMA Posting/collection No Insured parcel service EMB Arrival at outward office of exchange No 8 Insured surface parcels admitted Yes EME Held by Customs Yes 8.1 Maximum insured value for surface 4000 EMF Out of Customs/Departure from inward Yes parcels (SDR) office of exchange 9 Insured air parcels admitted Yes EMG Arrival at delivery office No 9.1 Maximum insured value for air parcels 4000 EMJ Arrival at transit office of exchange No (SDR) EMK Departure from transit office of exchange No 9.2 Maximum insured value when the 4000 5.1.4 Dispatch messages transmitted provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels

Date of last update : 15.06.2021

Page 1 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA 10.1 CP 74 pink label used 16 Consignment service by bilateral Yes agreements provided 10.2 CP 73 label and pink “insured” label No used Integrated logistics service Cash-on-delivery service for parcel 17 integrated logistics service by No bilateral agreements provided 11.1 Acceptance of Cash-on-delivery (COD) service for parcels 11.1.1 outbound COD parcels Addresses for bilateral agreements

11.1.2 inbound COD parcels Yes 18 Contact details of the person responsible for questions concerning bilateral agreements 11.2 Amount charged to the sender for the service (in SDR), in addition to postage charges: Name: Mr LEONIDAS PARASKEVOPOULOS 11.2.1 for ordinary parcels SDR Function: HEAD OF DIVISION OF INTERNATIONAL AGREEMENTS AND 11.2.2 for insured parcels SDR ACCOUNTS 11.3 Additional amount for the delivery of Address: HELLENIC POST - ELTA S.A. COD parcels DIRECTION OF INTERNATIONAL MAIL DIVISION OF INTERNATIONAL 11.3.1 Fixed cost SDR AGREEMENTS AND ACCOUNTS 11.3.2 Value range or the value of the parcel 60, STADIOU STREET (explanation on how the service charge GR-101 88 ATHENS billed to the addressee is calculated): GREECE

11.4 Methods of payment accepted upon Tel: 1: (+30210)3353116 delivery for the service charge billed 2: (+30210) 3538125 to the addressee Fax: (+30210)3227916 Cash : No E-mail [email protected] Credit card : No Cheque : No Payment by mobile phone : No Other : Admissible radioactive material and infectious substances 11.5 Methods of payment accepted upon delivery for the value of the COD parcel 19 Radioactive materials admitted in Cash : No 19.1 Air Parcels Money order : No Inbound parcels No Credit card : No Cheque : No Outbound parcels No Payment by mobile phone : No Other : 19.2 Insured parcels 11.6 Maximum value accepted for an inbound SDR Inbound parcels No COD parcel Outbound parcels No 20 Infected substances admitted in Express delivery service 20.1 Air Parcels 12 Express parcel delivery service No provided Inbound parcels No Outbound parcels No Parcels with advice of delivery 20.2 Insured parcels 13 Admission of advice of delivery for Inbound parcels No 13.1 ordinary parcels Yes Outbound parcels No 13.2 insured parcels Yes

Supplementary charges - Customs Parcels for delivery free of charges and fees 21 Non-dutiable parcels 14 Parcels for delivery free of charges No 21.1 Threshold level below which parcels are Yes and fees admitted free of customs duties and other taxes 21.2 Exemption threshold Fragile parcel Local currency 45 EURO 15 Fragile parcels admitted No USD Comments: Consignment service

Date of last update : 15.06.2021

Page 2 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA 45euro for C2C and 22EURO for B2B and B2C Local currency

22 Dutiable parcels SDR 22.1 Customs clearance fee collected for Yes 27.2 Basis for charge if not an amount per parcels subject to import customs parcel clearance 22.2 Amount of fee collected Special provisions - Treatment of parcels wrongly accepted Local currency 15euro 28 Parcels returned to sender No USD 28.1 If not, parcel delivered to addressee No Comments: under conditions prescribed by your country legislations * the above amount is collected for parcels which are 28.2 For parcels wrongly accepted, action Yes subject to import duties and/or taxes and varies based taken on a case-by-case basis on item CIF value as indicated below:

CIF up to 150euros the fee is 15euros, Delivery areas CIF above 150 29 Parcels delivered to euros up to 500 euros the fee is 20euros, CIF value above 500euros up to 1000euros the fee is 25euros, 29.1 all addresses Yes CIF value above 1000euros the fee is 50euros. 29.2 specific areas only No 23 Customs clearance fee collected for Yes for all items declared at customs Comments: 23.1 Amount of fee collected Local currency 3euros

USD Collection Comments: 30 Collection of parcels at post offices provided for This fee is collected for items presented to customs which are not subject to import duties and or taxes. 30.1 all addresses Yes 24 Administration fees collected for No 30.2 specific areas only No parcels subject to export customs clearance Comments: Comments:

Delivery procedures for parcels for which customs duty and taxes are payable Special charges - Storage 31 Procedure for parcels for which 25 Storage charge collected on a parcel Yes customs duty is payable when it is kept beyond the prescribed period, or in the event of return to 31.1 Pick up of parcel at the customs office No sender/redirection 31.2 Addressee’s address with collection of No 25.1 Amount of charge per day/per parcel customs duties and taxes at the time of delivery Local currency 0,20 euro after 4th 31.3 Delivery to the addressee’s address No day of the after payment of customs duties and arrival taxes maximum 31.4 Over the counter at the local post office Yes amount 8 with immediate payment of customs euro duties and taxes SDR 31.5 Other 25.2 Period of charge, if not daily

Special delivery charges Period of retention 26 Delivery charges collected at the time No 32 Period of retention for parcels of delivery in response to the advice of arrival 32.1 Normal period 20 Day(s) 32.2 Exceptional period 20 Day(s) Special charges – Poste restante 33 Retention for parcels for which notice could not be sent or addressed to 27 Poste restante service provided Yes poste restante 27.1 Amount of charge per parcel 33.1 Normal period 20 Day(s)

Date of last update : 15.06.2021

Page 3 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA 33.2 Exceptional period 20 Day(s) 37.1 Number of CN 23 customs declarations according to required for parcels in transit the number required of Parcels automatically retained the country of final 34 A list of contact e-mail addresses for destination accounting and verification notes is 37.2 Languages in which CN 23 customs temporarily being maintained and declarations can be completed published outside the compendia; please refer to International Bureau French English GREEK circular 75/2020. The UPU contact person for any updates to this list is [email protected]. Special provisions - Method of dispatching accompanying documents Office name: ATHENS A.M.U. 38 Documents affixed to the relevant Yes parcels Name: Mr KOLIAS PANTELIS 38.1 Documents attached to the parcels bill No Function: Address: ATHENS INTERNATIONAL AIRPORT 800 00 SPATA Service to customers ATHENS GREECE 39 On-line tracking provided Yes 39.1 Web site address to access information Tel: 1: (+30210)3538130 2: (+) http://www.elta.gr Fax: (+30210)3538453 39.2 Languages in which track and trace E-Mail: [email protected] information is available English

Requests for withdrawal from the post or alteration, or correction of address Service to designated operators 35 Requests for withdrawal from the Yes 40. User of the Internet-based Inquiry Yes post accepted System (IBIS) 35.1 Central office (in destination country) to 40.1 Details of office(s) responsible for which requests must be sent handling parcel post inquiries

Office name: HELLENIC POST (ELTA) Customer Service Office name: HELLENIC POST (ELTA) Customer Service Name: Ms KARYDI ELENI Name: Ms KARYDI ELENI Function: RESPONSIBLE FOR INQUIRIES Function: RESPONSIBLE FOR INQUIRIES Address: 45 ADRIANOUPOLEOS STREET Address: 45 ADRIANOUPOLEOS STREET 160 70 KAISARIANI 160 70 KAISARIANI GREECE GREECE Tel: 1: (+30210)3353300 Tel: 1: (+30210)3353300 2: (+) 2: (+) Fax: (+30210)3353592 Fax: (+30210)3353592 E-Mail: [email protected] E-Mail: [email protected] [email protected] [email protected]

Special provisions - Force majeure Hours of service and days(s) on which the inquiry service is 36 Liability admitted in cases of force No operating majeure Opening Hours (Local) 36.1 Liability admitted for insured parcels on Yes Day Opening hours 1 Opening hours 2 board ships or aircraft used by designated operators Monday 09:00-17:00 - 36.2 Addressee/sender's reservations Yes Tuesday 09:00-17:00 - admitted at the time of delivery Wednesday 09:00-17:00 - Thursday 09:00-17:00 - Special provisions - Customs declarations Friday 09:30-17:00 - 37 Number of CN 23 customs 1 declarations required for inbound Saturday - - parcels Sunday - -

Languages French English GREEK

Date of last update : 15.06.2021

Page 4 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA Month Day(s) Regional/Local Holidays – National Holidays Localities and description February 21 45000-45999 41.1 National holidays March 7 85100-85199 National holiday in 2020 Month Day(s) National Holidays - Description October 26 54000-56799

January 1 New Year's Day November 30 26000-26999

January 6 Epiphany

March 2 Ash Monday Regional holiday in 2021 Month Day(s) March 25 National Holiday Regional/Local Holidays – Localities and description April 17 Good Friday February 21 45000-45999

April 18 Easter March 7 85100-85199

April 19 Easter October 26 54000-56799

April 20 Easter Monday November 30 26000-26999

May 1 Labour Day

June 8 Holy Spirit Cancellation of fees August 15 Assumption 42 Fees cancelled when they concern

October 28 National Holiday 42.1 parcels returned to sender No 42.2 parcels redirected to a third party No December 25 Christmas Day 42.3 parcels abandoned by the sender No December 26 Day after Christmas 42.4 parcels lost or destroyed No 42.5 parcels rifled or damaged No National holiday in 2021 Month Day(s) National Holidays - Description Redirection within the country of destination

January 1 New Year's Day 43.1 Redirection done without a request from Yes the sender or addressee January 6 Epiphany 43.2 Redirection fee charged Yes

March 15 Ash Monday 43.3 Amount of redirection fee (SDR) Comments: March 25 National Holiday According to domestic fees - Redirection April 30 Good Friday fees depend of the weight of the parcel May 1 Holy Saturday & Labour Day Miscellaneous provisions – operation of the parcel service May 2 Easter 44.1 Postal parcel services operated by the Yes May 3 Easter Monday designated postal operator 44.2 Postal parcel services operated by a No June 21 Holy Spirit transport company or companies August 15 Assumption 44.3 Service provided throughout the country Yes

October 28 National Holiday Postcodes Localities

December 25 Christmas Day

December 26 Day after Christmas Office(s) of exchange handling parcels 45 Details of office(s) of exchange Regional Holidays responsible for handling parcel post 41.2 Regional holidays

Regional holiday in 2020

Date of last update : 15.06.2021

Page 5 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA Office name: ATHENS A.M.U. Observations/Comments IMPC codel: GRATHA Name: Mr KOLIAS PANTELIS Function: Office name: THESSALONIKI DOUANE Address: ATHENS INTERNATIONAL AIRPORT IMPC codel: GRSKGB GR-800 00 SPATA ATHENS Name: Mr GEORGIOS PAPADOPOULOS GREECE Function: Tel: 1: (+30210)3538130 Address: Industrial Park (VI.PE) of Oraiokastro 2: (+) GR-540 10 THESSALONIKI Fax: (+30210)3538453 GREECE Tel: 1: (+302310)289597 E-Mail: [email protected] 2: (+) Fax: (+302310)289569 E-Mail: [email protected] Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Hours of service and days(s) on which the OE is operating Opening Hours (Local) Monday 00:00-23:59 - Day Opening hours 1 Opening hours 2 Tuesday 00:00-23:59 - Wednesday 00:00-23:59 - Monday 07:00-15:00 - Thursday 00:00-23:59 - Tuesday 07:00-15:00 - Friday 00:00-23:59 - Wednesday 07:00-15:00 - Saturday 00:00-23:59 - Thursday 07:00-15:00 - Sunday 00:00-23:59 - Friday 07:00-15:00 - Saturday - -

Observations/Comments Sunday - -

Observations/Comments

Office name: PIREEFS DOUANE IMPC codel: GRATHE Name: Ms PARASKEVI KARALI Office name: ATHENS A.M.U. Function: IMPC codel: GRATHC Address: AKTI IETIONOS Name: Mr KOLIAS PANTELIS GR-185 08 PIREEFS Function: GREECE Tel: 1: (+30210)4636089 Address: ATHENS INTERNATIONAL AIRPORT 2: (+) GR-800 00 SPATA Fax: (+30210)4629871 ATHENS GREECE E-Mail: [email protected] Tel: 1: (+30210)3538130 2: (+) Hours of service and days(s) on which the OE is operating Fax: (+30210)3538453 E-Mail: [email protected] Opening Hours (Local) Day Opening hours 1 Opening hours 2

Monday 07:00-15:00 - Hours of service and days(s) on which the OE is operating Tuesday 07:00-15:00 - Opening Hours (Local) Wednesday 07:00-15:00 - Day Opening hours 1 Opening hours 2 Thursday 07:00-15:00 - Monday 00:00-23:59 - Friday 07:00-15:00 - Tuesday 00:00-23:59 - Saturday - - Wednesday 00:00-23:59 - Sunday - - Thursday 00:00-23:59 - Friday 00:00-23:59 -

Date of last update : 15.06.2021

Page 6 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA Saturday 00:00-23:59 - Sunday 00:00-23:59 -

Observations/Comments

Delivery standards 46-47 See the annexes.

Barcode

48 Barcode sample used on all outward international postal parcels.

Date of last update : 15.06.2021

Page 7 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Air parcel

OE Name Athens AMU IMPC Code GRATHC Tel (++30210)35 38 171 / 35 38 169 Fax (++30210)35 38 401 Hours of operation 00:00 - 24:00 From the airport of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Wed Thu Fri Mon+1 ------Mon 16:01 - 23:59 Thu Fri Mon+1 Tue+1 ------Tue 00:00 - 16:00 Thu Fri Mon Tue+1 ------Tue 16:01 - 23:59 Fri Mon Tue+1 Wed+1 ------Wed 00:00 - 16:00 Fri Mon Tue Wed+1 ------Wed 16:01 - 23:59 Mon Tue Wed+1 Thu+1 ------Thu 00:00 - 16:00 Mon Tue Wed Thu+1 ------Thu 16:01 - 23:59 Tue Wed Thu+1 Fri+1 ------Fri 00:00 - 16:00 Tue Wed Thu Fri+1 ------Fri 16:01 - 23:59 Wed Thu Fri+1 Mon+2 ------Sat 00:00 - 23:59 Wed Thu Fri+1 Mon+2 ------Sun 00:00 - 23:59 Wed Thu Fri+1 Mon+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899, 18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030, 18040 - 18040 ,18050 - 18050 ,18900 - 18900, 38200 - 38599, 41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 8 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 -49999, 70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 16.00

Customs clearance times: Items subject to customs duty: 24 hours Items not subject to customs duty: 2 hours

Comments:

Date of last update : 15.06.2021

Page 9 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Surface parcel

OE Name Athens AMU IMPC Code GRATHC Tel (++30210)35 38 171 / 35 38 169 Fax (++30210)35 38 401 Hours of operation 00:00 - 24:00 From the airport/port/office of exchange of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Wed Thu Fri Mon+1 ------Mon 16:01 - 23:59 Thu Fri Mon+1 Tue+1 ------Tue 00:00 - 16:00 Thu Fri Mon Tue+1 ------Tue 16:01 - 23:59 Fri Mon Tue+1 Wed+1 ------Wed 00:00 - 16:00 Fri Mon Tue Wed+1 ------Wed 16:01 - 23:59 Mon Tue Wed+1 Thu+1 ------Thu 00:00 - 16:00 Mon Tue Wed Thu+1 ------Thu 16:01 - 23:59 Tue Wed Thu+1 Fri+1 ------Fri 00:00 - 16:00 Tue Wed Thu Fri+1 ------Fri 16:01 - 23:59 Wed Thu Fri+1 Mon+2 ------Sat 00:00 - 23:59 Wed Thu Fri+1 Mon+2 ------Sun 00:00 - 23:59 Wed Thu Fri+1 Mon+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899 ,18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030 ,18040 - 18040 ,18050 - 18050 ,18900 - 18900 ,38200 - 38599 ,41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 10 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 - 49999,70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 16.00

Customs clearance times: Items subject to customs duty: 24 hours Items not subject to customs duty: 2 hours

Comments:

Date of last update : 15.06.2021

Page 11 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Air parcel

OE Name ATHENS AMU IMPC Code GRATHA Tel (+30210)35 38 171 / 35 38 169 Fax (+30210)35 38 401 Hours of operation 00:00 - 24:00 From the airport of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Wed Thu Fri Mon+1 ------Mon 16:01 - 23:59 Thu Fri Mon+1 Tue+1 ------Tue 00:00 - 16:00 Thu Fri Mon Tue+1 ------Tue 16:01 - 23:59 Fri Mon Tue+1 Wed+1 ------Wed 00:00 - 16:00 Fri Mon Tue Wed+1 ------Wed 16:01 - 23:59 Mon Tue Wed+1 Thu+1 ------Thu 00:00 - 16:00 Mon Tue Wed Thu+1 ------Thu 16:01 - 23:59 Tue Wed Thu+1 Fri+1 ------Fri 00:00 - 16:00 Tue Wed Thu Fri+1 ------Fri 16:01 - 23:59 Wed Thu Fri Mon+2 ------Sat 00:00 - 23:59 Wed Thu Fri Mon+2 ------Sun 00:00 - 23:59 Wed Thu Fri Mon+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899 ,18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030 ,18040 - 18040 ,18050 - 18050 ,18900 - 18900 ,38200 - 38599 ,41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 12 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 - 49999,70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 16.00

Customs clearance times: Items subject to customs duty: 24 hours Items not subject to customs duty: 2 hours

Comments:

Date of last update : 15.06.2021

Page 13 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Surface parcel

OE Name ATHENS AMU IMPC Code GRATHA Tel (+30210)35 38 171 / 35 38 169 Fax (+30210)35 38 401 Hours of operation 00:00 - 24:00 From the airport/port/office of exchange of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Wed Thu Fri Mon+1 ------Mon 16:01 - 23:59 Thu Fri Mon+1 Tue+1 ------Tue 00:00 - 16:00 Thu Fri Mon Tue+1 ------Tue 16:01 - 23:59 Fri Mon Tue+1 Wed+1 ------Wed 00:00 - 16:00 Fri Mon Tue Wed+1 ------Wed 16:01 - 23:59 Mon Tue Wed+1 Thu+1 ------Thu 00:00 - 16:00 Mon Tue Wed Thu+1 ------Thu 16:01 - 23:59 Tue Wed Thu+1 Fri+1 ------Fri 00:00 - 16:00 Tue Wed Thu Fri+1 ------Fri 16:01 - 23:59 Wed Thu Fri Mon+2 ------Sat 00:00 - 23:59 Wed Thu Fri Mon+2 ------Sun 00:00 - 23:59 Wed Thu Fri Mon+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899 ,18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030 ,18040 - 18040 ,18050 - 18050 ,18900 - 18900 ,38200 - 38599 ,41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 14 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 - 49999,70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 16.00

Customs clearance times: Items subject to customs duty: 24 hours Items not subject to customs duty: 2 hours

Comments:

Date of last update : 15.06.2021

Page 15 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Air parcel

OE Name PIREEFS DOUANE IMPC Code GRATHE Tel (+30210)4612343 Fax (+30210)4629871 Hours of operation 07:30-14:00 From the airport of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Thu Fri Mon+1 Tue+1 ------Mon 16:01 - 23:59 Fri Mon+1 Tue+1 Wed+1 ------Tue 00:00 - 16:00 Fri Mon Tue+1 Wed+1 ------Tue 16:01 - 23:59 Mon Tue+1 Wed+1 Thu+1 ------Wed 00:00 - 16:00 Mon Tue Wed+1 Thu+1 ------Wed 16:01 - 23:59 Tue Wed+1 Thu+1 Fri+1 ------Thu 00:00 - 16:00 Tue Wed Thu+1 Fri+1 ------Thu 16:01 - 23:59 Wed Thu+1 Fri+1 Mon+1 ------Fri 00:00 - 16:00 Wed Thu Fri+1 Mon+1 ------Fri 16:01 - 23:59 Thu Fri+1 Mon+2 Tue+2 ------Sat 00:00 - 23:59 Thu Fri+1 Mon+2 Tue+2 ------Sun 00:00 - 23:59 Thu Fri+1 Mon+2 Tue+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899 ,18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030 ,18040 - 18040 ,18050 - 18050 ,18900 - 18900 ,38200 - 38599 ,41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 16 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 - 49999,70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange: 16.00

Customs clearance times: Items subject to customs duty: 24 to 48 hours Items not subject to customs duty: 3 hours

Comments:

Date of last update : 15.06.2021

Page 17 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Surface parcel

OE Name PIREEFS DOUANE IMPC Code GRATHE Tel (+30210)4612343 Fax (+30210)4629871 Hours of operation 07:30-14:00 From the airport/port/office of exchange of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Thu Fri Mon+1 Tue+1 ------Mon 16:01 - 23:59 Fri Mon+1 Tue+1 Wed+1 ------Tue 00:00 - 16:00 Fri Mon Tue+1 Wed+1 ------Tue 16:01 - 23:59 Mon Tue+1 Wed+1 Thu+1 ------Wed 00:00 - 16:00 Mon Tue Wed+1 Thu+1 ------Wed 16:01 - 23:59 Tue Wed+1 Thu+1 Fri+1 ------Thu 00:00 - 16:00 Tue Wed Thu+1 Fri+1 ------Thu 16:01 - 23:59 Wed Thu+1 Fri+1 Mon+1 ------Fri 00:00 - 16:00 Wed Thu Fri+1 Mon+1 ------Fri 16:01 - 23:59 Thu Fri+1 Mon+2 Tue+2 ------Sat 00:00 - 23:59 Thu Fri+1 Mon+2 Tue+2 ------Sun 00:00 - 23:59 Thu Fri+1 Mon+2 Tue+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899 ,18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030 ,18040 - 18040 ,18050 - 18050 ,18900 - 18900 ,38200 - 38599 ,41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 18 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 - 49999,70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange:

Customs clearance times: Items subject to customs duty: 24 to 48 hours Items not subject to customs duty: 3 hours

Comments:

Date of last update : 15.06.2021

Page 19 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

Parcel delivery standards - Surface parcel

OE Name THESSALONIKI DOUANE IMPC Code GRSKGB Tel (+30210)589481 Fax (+30210)601797 Hours of operation 07:30 - 15:00 From the airport/port/office of exchange of destination to the addressee

Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00 - 16:00 Fri Mon+1 Tue+1 Wed+1 ------Mon 16:01 - 23:59 Mon+1 Tue+1 Wed+1 Thu+1 ------Tue 00:00 - 16:00 Mon Tue+1 Wed+1 Thu+1 ------Tue 16:01 - 23:59 Tue+1 Wed+1 Thu+1 Fri+1 ------Wed 00:00 - 16:00 Tue Wed+1 Thu+1 Fri+1 ------Wed 16:01 - 23:59 Wed+1 Thu+1 Fri+1 Mon+1 ------Thu 00:00 - 16:00 Wed Thu+1 Fri+1 Mon+1 ------Thu 16:01 - 23:59 Thu+1 Fri+1 Mon+1 Tue+1 ------Fri 00:00 - 16:00 Thu Fri+1 Mon+1 Tue+1 ------Fri 16:01 - 23:59 Fri+1 Mon+2 Tue+2 Wed+2 ------Sat 00:00 - 23:59 Fri+1 Mon+2 Tue+2 Wed+2 ------Sun 00:00 - 23:59 Fri+1 Mon+2 Tue+2 Wed+2 ------

Definition of zones

Zone 1: Postcodes Cities 10000 - 18009, 18011 - 18019, 18021 - 18029, 18031 - 18039, 18041 - 18049, 18051 - 18899 ,18901 – 27999, 30000 – 30999, 32000 - 36999, 54000 – 57999.

Zone 2: Postcodes Cities 18010 - 18010, 18020 - 18020 ,18030 - 18030 ,18040 - 18040 ,18050 - 18050 ,18900 - 18900 ,38200 - 38599 ,41200 - 41599 ,45200 - 45599 ,63000 – 63999.

Zone 3: Postcodes Cities

Date of last update : 15.06.2021

Page 20 of 21 Parcel Post Compendium Online - Annexes GR - Greece Hellenic Post SA (ELTA SA) GRA

37000 -38199, 38600 -41199,41600 -45199, 45600 -48999, 50000 -53999, 58000 - 62999,64000 -69999, 75000 -85999.

Zone 4: Postcodes Cities 28000 - 29999, 31000 - 31999, 49000 - 49999,70000 -74999.

Zone 5: Postcodes Cities

Zone 6: Postcodes Cities

Arrival at office of exchange:

Customs clearance times: Items subject to customs duty: 24 to 48 hours Items not subject to customs duty: 3 hours

Comments:

Last validation date: Da V2 01/11/2019

Date of last update : 15.06.2021

Page 21 of 21