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Parcel Post Compendium Online Hellenic Post SA (ELTA SA) GRA

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Parcel Post Compendium Online Hellenic Post SA (ELTA SA) GRA Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA Basic Services PREDES Pre-advice of international dispatch Yes V 2.0 information - origin post 1 Maximum weight limit admitted RESDES Dispatch receipt information (response Yes 1.1 Surface parcels (kg) 20 V 1.1 to a PREDES) – destination post 1.2 Air (or priority) parcels (kg) 20 5.1.5 Ready to start transmitting data to Yes partners wishing to receive data 2 Maximum size admitted 5.1.6 Other messages transmitted 2.1 Surface parcels PRECON Pre-advice of international consignment Yes 2.1.1 2m x 2m x 2m No – origin post (or 3m length & greatest circumference) RESCON Response to a PRECON – destination Yes 2.1.2 1.5m x 1.5m x 1.5m Yes post (or 3m length & greatest circumference) CARDIT Carrier documents international Yes 2.1.3 1.05m x 1.05m x 1.05m No transport – origin post (or 2m length & greatest circumference) RESDIT Response to a CARDIT – destination Yes 2.2 Air parcels post 2.2.1 2m x 2m x 2m No 6 Home delivery (or 3m length & greatest circumference) 6.1 Initial delivery attempt at physical Yes 2.2.2 1.5m x 1.5m x 1.5m Yes delivery of parcels to addressee (or 3m length & greatest circumference) 6.2 If initial delivery attempt unsuccessful, Yes 2.2.3 1.05m x 1.05m x 1.05m No card left for addressee (or 2m length & greatest circumference) 6.3 Addressee has option of paying taxes or Yes duties and taking physical delivery of the item Supplementary services 6.4 There are governmental or legally 3 Cumbersome parcels admitted Yes binding restrictions mean that there are certain limitations in implementing home 4 Maximum size admitted delivery. 4.1 Surface parcels 6.5 Nature of this governmental or legally binding restriction. Metres for any one dimension 1,50 Metres for length & greatest 4,00 circumference 7 Signature of acceptance 4.2 Air parcels 7.1 When a parcel is delivered or handed Metres for any one dimension 1,50 over 7.1.1 a signature of acceptance is obtained Yes Metres for length & greatest 4,00 circumference 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is Yes Parcels service features obtained 5 Electronic exchange of information 7.1.4 Nature of this evidence 5.1.1 Use a track and trace system Yes driving licence, passport 5.1.2 Mandatory tracking events transmitted 7.2 Ordinary parcels EMC Departure from outward office of Yes 7.2.1 Signature of the addressee or his agent Yes exchange 7.2.2 Signature of a de facto agent Yes EMD Arrival at inward office of exchange Yes 7.3 Insured parcels EMH Attempted/Unsuccessful delivery Yes 7.3.1 Signature of the addressee or his agent Yes EMI Final delivery Yes 7.3.2 Signature of a de facto agent No 5.1.3 Optional tracking events transmitted EMA Posting/collection No Insured parcel service EMB Arrival at outward office of exchange No 8 Insured surface parcels admitted Yes EME Held by Customs Yes 8.1 Maximum insured value for surface 4000 EMF Out of Customs/Departure from inward Yes parcels (SDR) office of exchange 9 Insured air parcels admitted Yes EMG Arrival at delivery office No 9.1 Maximum insured value for air parcels 4000 EMJ Arrival at transit office of exchange No (SDR) EMK Departure from transit office of exchange No 9.2 Maximum insured value when the 4000 5.1.4 Dispatch messages transmitted provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels Date of last update : 15.06.2021 Page 1 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA 10.1 CP 74 pink label used 16 Consignment service by bilateral Yes agreements provided 10.2 CP 73 label and pink “insured” label No used Integrated logistics service Cash-on-delivery service for parcel 17 integrated logistics service by No bilateral agreements provided 11.1 Acceptance of Cash-on-delivery (COD) service for parcels 11.1.1 outbound COD parcels Addresses for bilateral agreements 11.1.2 inbound COD parcels Yes 18 Contact details of the person responsible for questions concerning bilateral agreements 11.2 Amount charged to the sender for the service (in SDR), in addition to postage charges: Name: Mr LEONIDAS PARASKEVOPOULOS 11.2.1 for ordinary parcels SDR Function: HEAD OF DIVISION OF INTERNATIONAL AGREEMENTS AND 11.2.2 for insured parcels SDR ACCOUNTS 11.3 Additional amount for the delivery of Address: HELLENIC POST - ELTA S.A. COD parcels DIRECTION OF INTERNATIONAL MAIL DIVISION OF INTERNATIONAL 11.3.1 Fixed cost SDR AGREEMENTS AND ACCOUNTS 11.3.2 Value range or the value of the parcel 60, STADIOU STREET (explanation on how the service charge GR-101 88 ATHENS billed to the addressee is calculated): GREECE 11.4 Methods of payment accepted upon Tel: 1: (+30210)3353116 delivery for the service charge billed 2: (+30210) 3538125 to the addressee Fax: (+30210)3227916 Cash : No E-mail [email protected] Credit card : No Cheque : No Payment by mobile phone : No Other : Admissible radioactive material and infectious substances 11.5 Methods of payment accepted upon delivery for the value of the COD parcel 19 Radioactive materials admitted in Cash : No 19.1 Air Parcels Money order : No Inbound parcels No Credit card : No Cheque : No Outbound parcels No Payment by mobile phone : No Other : 19.2 Insured parcels 11.6 Maximum value accepted for an inbound SDR Inbound parcels No COD parcel Outbound parcels No 20 Infected substances admitted in Express delivery service 20.1 Air Parcels 12 Express parcel delivery service No provided Inbound parcels No Outbound parcels No Parcels with advice of delivery 20.2 Insured parcels 13 Admission of advice of delivery for Inbound parcels No 13.1 ordinary parcels Yes Outbound parcels No 13.2 insured parcels Yes Supplementary charges - Customs Parcels for delivery free of charges and fees 21 Non-dutiable parcels 14 Parcels for delivery free of charges No 21.1 Threshold level below which parcels are Yes and fees admitted free of customs duties and other taxes 21.2 Exemption threshold Fragile parcel Local currency 45 EURO 15 Fragile parcels admitted No USD Comments: Consignment service Date of last update : 15.06.2021 Page 2 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA 45euro for C2C and 22EURO for B2B and B2C Local currency 22 Dutiable parcels SDR 22.1 Customs clearance fee collected for Yes 27.2 Basis for charge if not an amount per parcels subject to import customs parcel clearance 22.2 Amount of fee collected Special provisions - Treatment of parcels wrongly accepted Local currency 15euro 28 Parcels returned to sender No USD 28.1 If not, parcel delivered to addressee No Comments: under conditions prescribed by your country legislations * the above amount is collected for parcels which are 28.2 For parcels wrongly accepted, action Yes subject to import duties and/or taxes and varies based taken on a case-by-case basis on item CIF value as indicated below: CIF up to 150euros the fee is 15euros, Delivery areas CIF above 150 29 Parcels delivered to euros up to 500 euros the fee is 20euros, CIF value above 500euros up to 1000euros the fee is 25euros, 29.1 all addresses Yes CIF value above 1000euros the fee is 50euros. 29.2 specific areas only No 23 Customs clearance fee collected for Yes for all items declared at customs Comments: 23.1 Amount of fee collected Local currency 3euros USD Collection Comments: 30 Collection of parcels at post offices provided for This fee is collected for items presented to customs which are not subject to import duties and or taxes. 30.1 all addresses Yes 24 Administration fees collected for No 30.2 specific areas only No parcels subject to export customs clearance Comments: Comments: Delivery procedures for parcels for which customs duty and taxes are payable Special charges - Storage 31 Procedure for parcels for which 25 Storage charge collected on a parcel Yes customs duty is payable when it is kept beyond the prescribed period, or in the event of return to 31.1 Pick up of parcel at the customs office No sender/redirection 31.2 Addressee’s address with collection of No 25.1 Amount of charge per day/per parcel customs duties and taxes at the time of delivery Local currency 0,20 euro after 4th 31.3 Delivery to the addressee’s address No day of the after payment of customs duties and arrival taxes maximum 31.4 Over the counter at the local post office Yes amount 8 with immediate payment of customs euro duties and taxes SDR 31.5 Other 25.2 Period of charge, if not daily Special delivery charges Period of retention 26 Delivery charges collected at the time No 32 Period of retention for parcels of delivery in response to the advice of arrival 32.1 Normal period 20 Day(s) 32.2 Exceptional period 20 Day(s) Special charges – Poste restante 33 Retention for parcels for which notice could not be sent or addressed to 27 Poste restante service provided Yes poste restante 27.1 Amount of charge per parcel 33.1 Normal period 20 Day(s) Date of last update : 15.06.2021 Page 3 of 21 Parcel Post Compendium Online GR - Greece Hellenic Post SA (ELTA SA) GRA 33.2 Exceptional period 20 Day(s) 37.1 Number of CN 23 customs declarations according to required for parcels in transit the number required of Parcels automatically retained the country of final 34 A list of contact e-mail addresses for destination accounting and verification notes is 37.2 Languages in which CN 23 customs temporarily being maintained and declarations can be completed published outside the compendia; please refer to International Bureau French English GREEK circular 75/2020.
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