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Busy Bees @Halbeath Day Care of Children Carnegie College Halbeath Dunfermline KY11 8JH Telephone: 01383 844640

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Busy Bees @Halbeath Day Care of Children Carnegie College Halbeath Dunfermline KY11 8JH Telephone: 01383 844640 Busy Bees @Halbeath Day Care of Children Carnegie College Halbeath Dunfermline KY11 8JH Telephone: 01383 844640 Inspected by: Morag Skinner Type of inspection: Unannounced Inspection completed on: 3 November 2014 Inspection report continued Contents Page No Summary 3 1 About the service we inspected 5 2 How we inspected this service 7 3 The inspection 12 4 Other information 31 5 Summary of grades 32 6 Inspection and grading history 32 Service provided by: Busy Bees Nurseries (Scotland) Limited Service provider number: SP2003002870 Care service number: CS2003044254 Contact details for the inspector who inspected this service: Morag Skinner Telephone 01383 841100 Email [email protected] Busy Bees @Halbeath, page 2 of 34 Inspection report continued Summary This report and grades represent our assessment of the quality of the areas of performance which were examined during this inspection. Grades for this care service may change after this inspection following other regulatory activity. For example, if we have to take enforcement action to make the service improve, or if we investigate and agree with a complaint someone makes about the service. We gave the service these grades Quality of Care and Support 5 Very Good Quality of Environment 5 Very Good Quality of Staffing 5 Very Good Quality of Management and Leadership 5 Very Good What the service does well The nursery has improved methods of consultation with children, parents and carers. We saw that the systems for consulting with parents were easy for parents to complete quickly as they moved around the nursery. The nursery provides a caring, stimulating, nurturing environment for the children within each playroom. Good settle in procedures help to build strong relationships with the families from an early stage which are supported by enthusiastic, dedicated members of staff, committed to providing quality childcare and very good outcomes for the children. What the service could do better The provider must ensure that the kitchen is included in the quality assurance systems, as it was not being kept clean and standards were not being maintained in line with the rest of the nursery. When children attend the nursery with a specific additional support need, then staff should be trained to meet that need, especially when one within the team has training which could be passed on to others. What the service has done since the last inspection We saw many improvements throughout the nursery and all requirements and recommendations had been met. This impacted on outcomes for the children, particularly showing that staff are providing a nurturing, challenging environment where children are happy, interested and engaged in a wide range of activities. Busy Bees @Halbeath, page 3 of 34 Inspection report continued The new management team are providing a supportive environment for the parents, staff and children with strong leadership skills. They value the staff and their qualities and are building strong staff teams who are recognising a trusting relationship which is building between management and staff. Since the last inspection there has been greater investment in staff training and staff take advantage of the opportunities to build on their skills and knowledge. Increased parental involvement has developed richer partnerships between nursery and home. Conclusion The nursery is being led by a strong management team who is supporting a dedicated, enthusiastic team of staff. They are working in partnership with parents and families to keep children safe, healthy, achieving, nurtured, active, respected, responsible and included. Management had very good methods in place to monitor and evaluate the service and this was helping to promote further improvements. Who did this inspection Morag Skinner Busy Bees @Halbeath, page 4 of 34 Inspection report continued 1 About the service we inspected The Care Inspectorate regulates care services in Scotland. Prior to 1 April 2011, this function was carried out by the Care Commission. Information in relation to all care services is available on our website at www.careinspectorate.com. This service was previously registered with the Care Commission and transferred its registration to the Care Inspectorate on 1 April 2011. Requirements and recommendations If we are concerned about some aspect of a service, or think it could do more to improve its service, we may make a recommendation or requirement. -A recommendation is a statement that sets out actions the care service provider should take to improve or develop the quality of the service but where failure to do so will not directly result in enforcement. - A requirement is a statement which sets out what is required of a care service to comply with the Public Services Reforms (Scotland) Act 2010 and Regulations or Orders made under the Act, or a condition of registration. Where there are breaches of the Regulations, Orders or conditions, a requirement must be made. Requirements are legally enforceable at the discretion of the Care Inspectorate. The nursery vision stated that "by working in partnership with our parents, families and staff we will endeavour to * Believe in using a holistic approach to learning * Embrace individual needs in all we do * Empower staff and support professional development * Build on communication links * Continue to develop our gardens to reflect our inside environments." The service is part of a national chain which operates a large number of similar services throughout the UK. The service may be provided to a maximum of 107 children from the age of 6 weeks upwards, but not yet attending primary school, of whom no more than 36 may be under 2 years of age. Alternatively, during school holiday periods only, the care service may be provided to a maximum of 107 children from the age of 6 weeks upwards, but not exceeding 8 years of age, of whom no more than 36 may be under the age of 2 years and of whom no more than 16 may be of an age to attend primary school up to the age of eight years. The care service will operate between the times of 7.30am - 6.15pm, Monday - Friday. Children will not be permitted access to the kitchen, utility and staff rooms. Busy Bees @Halbeath, page 5 of 34 Inspection report continued Based on the findings of this inspection this service has been awarded the following grades: Quality of Care and Support - Grade 5 - Very Good Quality of Environment - Grade 5 - Very Good Quality of Staffing - Grade 5 - Very Good Quality of Management and Leadership - Grade 5 - Very Good This report and grades represent our assessment of the quality of the areas of performance which were examined during this inspection. Grades for this care service may change following other regulatory activity. You can find the most up-to-date grades for this service by visiting our website www.careinspectorate.com or by calling us on 0345 600 9527 or visiting one of our offices. Busy Bees @Halbeath, page 6 of 34 Inspection report continued 2 How we inspected this service The level of inspection we carried out In this service we carried out a low intensity inspection. We carry out these inspections when we are satisfied that services are working hard to provide consistently high standards of care. What we did during the inspection We wrote this report following an unannounced inspection on 24 July 2014 and 31 October 2014 between 7.30am and 3.30pm. There were 41 children in attendance on the morning of the second day of the inspection. Feedback was given to the manager, deputy and the care and curricular advisor on Monday, 3 November. During the inspection we gathered evidence from various sources, including relevant sections of policies, procedures, records and other documents including: • Children's records and Personal Learning Plans (PLPs) • Newsletters • Parent survey • Staff training records • Minutes of meetings • Standard and Quality Report 2013 and Improvement Plan 2013 - 2016 • Certificate of Registration • Medication storage and recording • Floor books • Monitoring calendar • Room Managers' Impressions Reports • CPD reflections • Focused observations • Profile checklists. We also gathered evidence through: • Discussion with the manager, deputy manager, care and curricular advisor, most staff on duty, approximately twelve of the children using the service • Discussions with approximately ten parents and carers • Observation of the premises outside and inside • Observation of the equipment used within the service • Observation of staff interaction with children and parents Busy Bees @Halbeath, page 7 of 34 Inspection report continued • We sent out 20 questionnaires and received back five completed questionnaires prior to writing the report. Some of the comments are included in the report. Grading the service against quality themes and statements We inspect and grade elements of care that we call 'quality themes'. For example, one of the quality themes we might look at is 'Quality of care and support'. Under each quality theme are 'quality statements' which describe what a service should be doing well for that theme. We grade how the service performs against the quality themes and statements. Details of what we found are in Section 3: The inspection Inspection Focus Areas (IFAs) In any year we may decide on specific aspects of care to focus on during our inspections. These are extra checks we make on top of all the normal ones we make during inspection. We do this to gather information about the quality of these aspects of care on a national basis. Where we have
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