Minehead Economic Plan Coastal Community Team January 2016

Keith Thomas PER Consulting

CONTENTS

Foreword 1

1. Coastal Community Team Contacts 2

2. Coastal Community Team Members 2

3. Other Partners and Stakeholders 2

4. CCT Accountable Body 2

5. Local Area – Background 3

6. Community Context 3

7. The Local Economy 3

8. Related Activity 4

9. CCT Vision & Ambition 5

10. SWOT Analysis 5

11. Local Needs & Opportunities 6

12. Delivering the Plan 10

13. Consultation & Communication 11

14. CCT Management & Logistics 12

Appendix 1 – Background Analysis

Appendix 2 – Action Plans

Minehead Coastal Community Team Economic Plan – January 2016

Foreword

We are truly excited about the future potential for Minehead. We are all very proud of the superb physical environment in which we are lucky to live but recognise we need to evolve to maintain contact with changing market demands and the expectations and desires of our visitors.

Minehead is a fabulous seaside resort and we don’t envisage changing that but we can no longer rest on our laurels and past glory and have to work hard to maintain and grow our market share, develop our local businesses and nurture the talent and skills of our people.

There is a strong community spirit in Minehead and we benefit greatly from an established process of partnership working through the Minehead Vision Group, who’s previous success has laid the foundations for this next chapter of development.

The Coastal Community Team brings together the commitment of local businesses, the Chamber of Commerce, the Voluntary & Community Sector together with the strengths of the Town Council, District Council and County Council.

Whilst we are clear about our short-term priorities we are also focused on reaping the benefits of wider opportunities in the longer term including the billions being invested in the new nuclear plant at Hinkley Point and the future potential for tidal energy in the Bay and prospects for collaboration across West Somerset/North Devon and South Wales.

This document presents our new Economic Plan and forms a blue-print to guide our future activity. We have worked hard to develop this plan over the past few weeks and consulted widely through workshops and local debates. This isn’t the end of our hard work, however, and the plan will continue to evolve as we respond to funding opportunities and market changes in the future.

Cllr Roger Thomas Chair of the Minehead Coastal Community Team

Minehead Coastal Community Team Economic Plan – January 2016

1. Minehead Coastal Community Team – Single Point of Contact Katrina Midgley Chief Officer – Engage Voluntary Sector Development Ground Floor, Alcombe Village Hall Marshfield Road Alcombe, Minehead TA24 6AQ

Tel: 01643 707123 Mob: 07827 337 687 Email: [email protected]

2. Minehead Coastal Community Team Members Katrina Midgley, Chief Officer Engage VSD Cllr Karen Mills West Somerset Council Cllr Roger Thomas Cllr David Archer Cllr Andrew Parbrook Minehead Town Council Cllr Andrew Kingston-James Cllr Gail Everitt Cllr Terry Venner Somerset County Council Graham Sizer, Director/Resident Minehead Development Trust Alex de Mendoza, Chairman/Hotelier Minehead Chamber of Commerce Ray Tew, Vice Chair/Resident Regal Theatre Naomi Griffith, Director Minehead Eye (Youth Provision) Elke Winzer, Marketing Officer West Somerset Community College Colin Howard, Head of Commercial West Somerset Railway Services Kelly Quenault Butlins – Bourne Leisure Mel Hammond, Hotel Manager Foxes Academy Maureen Smith, Resident Transition Minehead & Alcombe

3. Other Partners and/or Stakeholders Involved Dave Jackson, Beach Hotel Manager Somerset Coach YMCA Avon & Somerset Police (Community Safety) Minehead Hoteliers Association Exmoor Tourism Association Somerset Tourism Association Friends of the Steam Coast Trail Minehead Events Group

4. Minehead Coastal Community Team – Accountable Body Corinne Matthews Economic Regeneration Manager West Somerset Council West Somerset House, Killick Way, Williton,

Minehead Coastal Community Team Economic Plan – January 2016

Somerset TA44QA T: 01984 635287 M: 07825 154 735 E: [email protected]

5. LOCAL AREA – BACKGROUND

Minehead is a seaside resort within the District of West Somerset. Situated on the south bank of the Bristol Channel and on the border of Exmoor National Park, the town benefits from a magnificent sandy beach, a mile-long promenade, historic harbour quarter and is also the start of the 630-mile South West Coastal Path.

Road access is via the A39 from the M5 at Bridgwater 27 miles to the east or the A358 from the County town of Taunton – 25 miles to the south. The A39 continues further west linking Minehead with other resorts along the North Devon Coast. Minehead is also connected locally by the longest heritage railway in England. The West Somerset Railway links the coastal communities together and in future is hoped to connect with the main line services from Bishops Lydeard.

Minehead has been home to the Butlins holiday resort since the 1960s and has recently benefited from £30 million of investment to upgrade the facilities and create high quality chalet accommodation. Butlins alone contributes some £60 million of economic value to the town, supporting over 1,000 jobs and attracting 400-500 thousand staying visits per annum. This is in addition to the estimated £53 million of tourism benefits from some 118,000 staying visitors and over 900,000 day visits to Minehead generally.

6. COMMUNITY CONTEXT

Minehead is home to around 12,000 people (Census 2011) and is the largest town in the rural district of West Somerset. The population is considerably older than the rest of Somerset with some 30% over 65 years compared with 21% across the County and 16% nationally. Those aged over 80 years are even more pronounced, 11% of the town’s population compared with 6% in the County and less than 5% nationally. This puts considerable pressure on the town to provide services for the elderly with considerable growth in care homes and care services being a feature of the local area.

Retaining young people in the town is also a critical challenge especially with no University presence anywhere in the County. Whilst the overall working age population is lower, however, there is a relatively healthy labour market in Minehead with above national average levels of economic activity and a high level of local self-employment in the town. Unemployment is generally low although there are considerable seasonal variations reflecting the demands in the local tourism economy. Nevertheless, there is considerable concern over in-work poverty in Minehead as wage levels are generally low.

The population of Minehead presents a strong level of technical qualifications compared to the national average but is generally below national and regional trends at the higher skill levels. There are more people in Minehead with no qualifications than elsewhere in the region.

Further details on the local community context are provided in the accompanying topic paper in Appendix 1.

7. THE LOCAL ECONOMY

Minehead is the primary economic centre in West Somerset with around 5,400 employee jobs in the town (48% of the District total) in 2014. Tourism dominates the town’s economy with an estimated 55% of all employment either directly or indirectly linked to tourism services. Total employment has fallen slightly since 2009 with particular changes experienced in retail, local manufacturing and financial/business services. Wider tourism employment appears to have remained fairly stable over the years since the global economic recession.

A key priority for Minehead is to provide additional opportunities for young people to live and work in Minehead. Evidence suggests that there is a strong appetite, particularly generally amongst young people, to start and grow their own business. In West Somerset, the relative

Minehead Coastal Community Team Economic Plan – January 2016 lack of job opportunities means that this driver is a more permanent feature of the environment – if skilled young people from the area want to stay, to pursue careers in their chosen area, the only local option often is to start their own enterprise.

Further details on the local economy, health of the town centre and the tourism market context are set out in the accompanying topic papers in Appendix 1.

8. RELATED ACTIVITY

West Somerset is situated in the Heart of the South West LEP area covering Somerset, Devon, Plymouth and Torbay. The local authority partners are currently preparing a Devolution proposal to government, which focuses on:

• Skills • Health Care & Wellbeing • Infrastructure Resilience • Globalising our economy

The LEP Strategic Economic Plan recognizes the great diversity of communities and economic activity across a wide rural area and the importance of Tourism to local markets. The ambitions for the LEP, however, are to raise skill levels and prospects targeting key economic sectors including:

• New Nuclear • Aerospace • Marine Industries • Environmental Futures

Of particular local significance is the planned development of Hinkley Point C, which will be the UK’s first new nuclear power station in 25 years; situated just 20 miles from Minehead. Led by EDF Energy, the £16bn project will be Europe’s largest construction scheme, and the UK’s largest inward investment project, employing 5,600 individuals at peak and providing in the region of £100m/year additional GVA into the local economy during the construction process. In operation, the station will provide electricity to around 6m homes over a 60-year life cycle, contributing roughly 7% of the UK’s overall national requirements.

Key activities engaging with the local economy include:

• Local Supply Chain Development • Site Services Contracts including the Somerset Larder Initiative / HOST – connecting Food & Drink Suppliers / hotel and hospitality functions. • Hinkley Tourism Strategy & Action Plan • Employment & Skills

It is expected that the development will provide positive opportunities for Minehead businesses, who may be able to access some of the site services type supply chain. Local residents may also benefit from additional job and career opportunities. Tourism could benefit from an influx of construction workers and their families who will be keen to explore the recreational opportunities within the area.

The requirement will be to maximise these opportunities while mitigating some of the challenges that this project could also bring. Displacement within the current workforce, additional traffic congestion, the wider perception of the area as a ‘building site’ could all become real and live economic issues, if we adopt a ‘do nothing approach’ to supporting the local community to maximise the positives and minimise the negatives.

The West Somerset Local Plan is well advanced and is expected to go through Pubic Inquiry in March 2016. This provides the important spatial context for future development in Minehead. Meanwhile, this Economic Plan sets out the local community priorities for driving the local economy and provides a framework for potential funding support through local planning obligations.

Minehead Coastal Community Team Economic Plan – January 2016

On a more micro level, Minehead has successfully won funding for a Coastal Revival Fund project that will provide some funding to support the future development potential of the Esplanade and restore an Edwardian feature known as the Zig Zags. CCT will be taking overall responsibility for this project, and it will provide a positive ‘quick win’ for the Team.

Minehead already has a wealth of project champions who are taking responsibility for a series of socio-economic activities. These include Minehead Town Council and their desire to bring back community swimming facilities to the Town, Minehead Development Trust who are taking the lead on creating a community hub within the former hospital building. Minehead Eye, who lead on a large and diverse range of youth provision. Minehead Chamber of Trade who serve as the voice for business and are scoping out a number of initiatives to help support the resilience of Traders. This is not an exhaustive list, but a snapshot of current activity.

9. CCT VISION & AMBITION

The priorities of the Coastal team are to build on the strengths of Minehead, enhance the town’s key assets and future proof it to be a vital and vibrant community where the local population have access to the appropriate skills and training they need to realise potential, gain employment and grow business. Additionally the ambition is for there to be exciting cultural and leisure provision and, most importantly, that our residents and visitors can access a wide range of services and facilities.

Sustainable tourism will remain at the heart of our economy but the ambition is to raise the quality of service and widen the range of activity available in Minehead. We want to reposition Minehead as a strong, multi-faceted destination in its own right taking advantage of its location, facilities and local distinctiveness and extending our reach across different target markets – from families to active older (higher spending) visitors.

Crucially the ambition for Minehead is to deliver a:

Better Place| Better Experience | Better Prospects

This will be evidenced by:

More people, visiting more often and doing more things locally.

10. SWOT ANALYSIS

Whilst Minehead may lack the economic drivers more typical of higher value, growth-focused economies, there remains a fundamentally sound local economy with significant potential to diversify and continue to add value to the quality of the place and support the local community. Building on the data analysis summarised above and presented in Appendix 1 and from detailed local conversations with the community and stakeholders the following Strengths, Weaknesses, Opportunities & Threats have been identified which underpin this Economic Plan and inform future activity.

Strengths • Stable employment base – strengths in Tourism & Care Sector • High economic activity • High level of self employment • High quality built environment • Good quality coastal environment • Tourism Gems – Coast Path, WSR, Edwardian Parks, Butlins etc. • Strong community engagement/activity

Weaknesses • Relatively poor physical connectivity • Limited ‘access’ to water • No ‘wet weather’ attraction • Low skills base • Low Wage economy

Minehead Coastal Community Team Economic Plan – January 2016

• Ageing Population • Seasonality of market capacity • Limited “high-end” offer • Confusion over market brand

Opportunities • Supply chain to Hinkley Investment • Supply chain improvement to Butlins • Digital Connectivity advantage • Severn Tidal Energy • Broaden market appeal • Positive Planning for Business • Economic linkages across coastal area – South West & Wales

Threats • Labour market capacity • Hinkley could affect perceptions • Lack of co-ordination of events • Lacking active destination management/promotion • Funding constraints – low regional impact • Silo management – fail to see wider impacts • Too many different projects vying for limited funding

11. LOCAL NEEDS & OPPORTUNITIES

There isn’t the physical space, infrastructure capacity or local desire to see Minehead grow substantially to broaden its economic base. The focus, therefore, is to nurture and enhance the quality assets that are already here, diversify our tourism offer to enhance the quality experience for visitors and residents and strengthen our local enterprise potential.

The proposed interventions for Minehead’s Economic Plan have been structured under the following key themes:

• People • Place • Business

The rationale for intervention, the broad aims and opportunities under each theme are described further below.

11.1 MINEHEAD – PEOPLE

Rationale There is a critical need to enhance local skill levels to improve local employment prospects, increase earnings and stimulate local ambition and entrepreneurial spirit.

Careful consideration is also needed to maintain local community cohesion and improve access to local services in a rural context.

Opportunities for change

Youth Enterprise & Innovation – build on past programmes and activity to stimulate innovative ideas and prospects for new businesses and local mentoring.

Project Champions : West Somerset College/Minehead Eye Outcomes : Reduced youth unemployment Increased new business starts Timescales : 3-5 years on-going programme

Minehead Coastal Community Team Economic Plan – January 2016

Community Employment Hub – The Bridge – part of a network of community Hubs in West Somerset with support from DWP supporting people back/into work through community volunteer advice and employer links.

Project Champions : Minehead Baptist Church Outcomes : Stronger Community Engagement Improve individual self-esteem and confidence Improved pathways into work Timescales: Operational from January 2016

Minehead Community Radio – there is real prospect of establishing a local community radio station in Minehead with support from local businesses. This would provide a strong community based communication channel for people and business in the local area.

Project Champions : Local Business in partnership with Bridgwater ACCES FM Outcomes : Stronger community cohesion/local identity Improved communication and dialogues Better information/Local Promotion/Business engagement Timescales: 12-18 months

Minehead Community Swimming Pool – a common theme in local consultation has been concern over the loss of local facilities. Work is progressing to explore the potential for a community/volunteer run swimming pool on land in the ownership of the Town Council

Project Champions : Minehead Town Council Outcomes : Community cohesion Health & Well-being benefits Volunteering opportunities & local employment Visitor attraction and footfall to town centre Timescales: 2-3 year delivery

Tourism Service Training Academy – the ambition is to raise quality standards and service excellence in tourism. Minehead is already home to two strong tourism training organisations – Foxes Academy and YMCA Somerset Coast Group - working with young people. This can provide a platform for further growth and encourage enhanced service excellence among existing tourism operations in the area. The CCT will work with existing partners and in the context of the regional skills and learning review across Somerset.

Project Champions : CCT to explore feasibility Outcomes : Centre of training excellence Local skill development Raise local ambition and aspiration Increase quality Timescales: 3 - 5 year delivery

11.2 MINEHEAD – PLACE

Rationale Minehead’s strength is the wonderful physical environment and a host of individually strong attractions and features. However, the place lacks cohesion of the underlying tourism offer and potential. There is a need to “join-things’ up more coherently – both through physical connections and in terms of marketing/promotion. A ‘total place’ approach to management and delivery is needed ensuring stronger unity among partners on opportunities, priorities and future prospects.

It is also vital that Minehead’s infrastructure is maintained and improved over time as resources allow. Strategic road connectivity remains a major challenge. Opportunities to improve critical pinch-points need to be promoted in the wider regional context. Improved rail connectivity is also a long-term ambition for many partners. Whilst a mainline service may not be financially feasible given resource constraints, improvements to the current heritage services are to be encouraged and supported to ensure we don’t lose other opportunities in the future.

Opportunities for change 7

Minehead Coastal Community Team Economic Plan – January 2016

Branding & Destination Management – Minehead has the potential for broad based tourism appeal benefitting from its proximity as a base for exploring Exmoor, the Quantock Hills and the Somerset Coast as well as a seaside resort destination in its own right. Whilst local businesses have good links with both Exmoor Tourism Association and Somerset Tourism Association there can be some dilution of the real Minehead potential. There is considerable potential to broaden Minehead’s appeal and attract wider range of tourist market, extending the holiday season and attracting high spending markets.

Project Champions : CCT working group Outcomes : Increased visitor numbers Increased visitor spending Increased frequency/length of stay Increased business prosperity Timescales : 3-5 years on-going programme

Tourism Led Business Improvement District (BID) – there is a growing trend for local businesses to invest in town centre and area marketing and events and to support pro-active management of places.

Project Champions : Minehead Chamber of Commerce Outcomes : Improved business confidence and leadership Business plan led approach to marketing and event management Increased footfall and visitor numbers Timescales: Feasibility work – 6 months Business Planning & Promotion 12-18 months BID operations 2-3 years

Enterprising Esplanade – Minehead benefits from a mile-long esplanade stretching from Butlins to the historic Quay Town. Essential flood protection work along the sea front has unfortunately resulted in a bland concrete expanse which generally lacks any focal points and has lost the original visual impact and enjoyment expected by visitors.

Project Champions : CCT / MTC / West Somerset Council Outcomes : Stimulate activity on the sea-front Create new business opportunities Improve local connectivity between the sea, key attractions and the town centre to enhance local business trade and footfall

Timescales: Business Plan – March 2016 Implementation 2-3 years

Minehead Old Hospital – situated at the heart of the town centre is a significant Grade II listed building which has been vacant since the new hospital opened in 2011. Although in private ownership, Minehead Development Trust is working with the owners to explore opportunities for enhanced community use to preserve the building for the future and enhance its contribution to the vibrancy of the town centre.

Project Champions : Minehead Development Trust Outcomes : Preserve and protect important historic building Create Central Hub of shared public services Reinvigorate activity in the town centre Timescales : 1-3 years

Clanville Gardens - Minehead’s ‘Secret Garden’ former Victorian Nursery, with the aspiration to restore and refurbish as part of Minehead’s wider transition town values, and also to create the horticultural heritage link with Blenheim Gardens and The Parks.

Project Champions : Transition Minehead & Alcombe Outcomes : Stronger Community Engagement Timescales: 2-3 years

Minehead Coastal Community Team Economic Plan – January 2016

Minehead Marina/Jetty – Minehead has very limited (and tidal) opportunities for local berthing and is potentially missing an enormous tourism opportunity to take advantage of the water attraction.

Project Champions : CCT Working Group Outcomes : Create access to water Improve opportunities for boating Create future potential for ferry links/marina Timescales: Long term ambition – 5 years+

Improved Rail Connections – Minehead benefits from the successful heritage rail operations managed and run by West Somerset Rail. The opportunity exists to connect Minehead directly to the main line rail services when these are extended to Bishop Lydeard. Longer term potential to upgrade the local infrastructure in the future should also be explored.

Project Champions : CCT/WSR/Chamber of Commerce Working Group Outcomes : Improved rail connectivity/enhanced marketing profile Timescales: Long term ambition – 5 years+

Strategic Highway Improvements – Journey times from the M5 are variable and unpredictable and there are several major pinch points along the A39 strategic highway where HGV’s are unable to pass safely. A long-term plan for highway improvements has been established by SCC but cannot be delivered under current financial constraints.

Project Champions : SCC Outcomes : Road safety improvements Journey time reductions/reliability Enhanced road connectivity/marketing profile Timescales: Long term ambition – 5 years+

11.3 MINEHEAD – BUSINESS

Rationale Whilst recognizing Minehead’s continued focus on the tourism market there is need to strengthen the wider economy and encourage greater diversity where possible.

Opportunities for change

Local Supply Chain Development – with Hinkley investment on the horizon there are significant opportunities to strengthen local supply chain linkages at all stages of operation. Opportunities also exist to improve relationships with other major businesses such as Butlins and public sector purchasing organisations.

Project Champions : West Somerset Council Outcomes : Increased business awareness of market opportunities Increased business networking and linkages Opportunities for small business collaboration/joint ventures Strengthen local business capacity and integration Timescales: Current activity on-going

Support business expansion – there is a recognized constraint on land availability for local business expansion with limited opportunities to designate specific sites for employment use through the Local Plan. The WSC Local Planning Authority, however, is keen to support business expansion and will explore specific opportunities and proposals with business on a project-by-project basis helping to find solutions to site constraints rather than placing barriers on future growth potential. This positive approach to land use planning needs to be communicated more to local business community to avoid constraining the market through negative perceptions.

Project Champions : West Somerset Council Outcomes : Greater dialogue with local business Innovative solutions to local planning issues Creative approach to site finding through local contacts Support for business expansion and growth 9

Minehead Coastal Community Team Economic Plan – January 2016

Timescales: Current activity on-going

Flexible Workspace – through the Rural Growth Network, Somerset County Council has encouraged the development of a pilot programme of flexible local workspace hubs, which can support micro-business and start-ups in rural areas with access to flexible workspace and facilities. Minehead has a high level of self-employment and home working and could benefit greatly from the stimulus of small business collaboration and support for business growth and start-up. A Minehead Hub would also benefit from linkages with the Somerset Energy Innovation and Collaboration Centre in Bridgwater and potential management support through the existing Minehead Enterprise Centre, which is one of the family of Somerset Enterprise Centre’s managed on behalf of SCC by a private operator.

Project Champions : SCC/West Somerset Council Outcomes : Increased business start-ups Greater networking among small/micro-business Greater visibility for home-based business Business support and leadership Timescales: 3-5 years

Tidal Energy Network – there is considerable long-term potential to exploit sustainable energy potential of Minehead’s coast and foster stronger links throughout the Severn Estuary. Several private operators are considering future opportunities, including possible construction of tidal lagoons, although all remain subject to thorough environmental analysis and viability testing and are dependent on government policy support. The Heart of South West LEP is keen to explore and support the regional economic benefits of the environmental technology sector and the future potential for Minehead to benefit from these opportunities needs to be promoted with the LEP and the Somerset Growth Board.

Project Champions : West Somerset Council/Private Sector Outcomes : New Energy generation High value construction and technical job opportunities High value tourism potential Strong regional connectivity Timescales: 5 years plus

12. DELIVERING THE PLAN

Further details on the deliverables and activities required to realise the Economic Plan for Minehead are set out in Appendix 2. These include identification of project leads, in-kind resources that will contribute to delivery and initial estimates of other costs. Full delivery of the Economic Plan will depend on successful bidding for funding which will in turn depend on the strength and viability of individual project plans and business cases.

An overview of short, medium and long-term actions is set out below.

12.1 SHORT -TERM ACTIONS

The priority actions over the next 6 months include:

• Community Employment Hub – The Bridge – operational • Restoration of the “Zig-Zag” connection to the Coastal Path • Enterprising Esplanade – Feasibility Study • Tourism BID – Scope & Feasibility • Business Supply Chain Programme – on-going • Hinkley Tourism Action Plan – on-going • Community Swimming Pool – Business Plan • Minehead Old Hospital – Business Plan

12.2 MEDIUM -TERM ACTIONS

The priority actions over the next 1-3 years include

• Minehead Community Radio established

Minehead Coastal Community Team Economic Plan – January 2016

• Implementation Enterprising Esplanade proposals • Somerset Skills & Training Review • Tourism Training Academy – Feasibility Study • Minehead Community Swimming Pool operational • Minehead Old Hospital – Operational • Tourism BID – Business Plan established & referendum • Minehead Branding & Destination Management – market research • Flexible Workspace Hub – feasibility & market research

12.3 LONG -TERM ACTIONS

The priority actions over the next 3-5 years include

• Establish Destination Management Partnership • Establish Tourism Training Academy • Flexible Workspace Hub developed

12.4 ULTRA -LONG TERM ACTIONS

Supporting activity to promote the potential of other initiatives will also be required although delivery I expected to extend beyond the 5 year programme.

• Tidal Energy • Strategic Road & Rail Connectivity Improvements

13. CONSULTATION & COMMUNICATION

The Economic Plan has been devised through extensive local consultation and engagement with stakeholders and partners. A series of focus groups were held in December 2015 to gather views and opinions from key stakeholders. There were organized under the following topics: business, tourism, people and skills, community and environment.

All attendees, and those who were unable to attend, were invited back to a summit meeting in January 2016, where initial findings were presented and there was an opportunity for the whole group (40 people) to look at the strengths, weaknesses, opportunities and threats around the economy of Minehead and its environs. Members of this group were very keen to be involved in progressing the plan, once it has been adopted and we see them as the nucleus of a forum for wider consultation with the sections of the local community that they represent.

The additional information and ideas from this summit meeting have been incorporated in the plan.

This plan will be a living document and, as new trends develop and potential new projects are identified, Minehead CCT will involve the initial summit group and utilise existing networks, social media and member websites to consult with segments of the community as appropriate to each development.

CCT members meet regularly and will use these meetings to update the whole team on activities carried out by discrete task and finish groups made up of team members and other relevant stakeholders.

Minehead Town Council has an important leadership role in contributing to the work of the CCT and engaging with the local community and through regular reporting back to the Town Council on CCT activity.

The accountable body is also a member of the CCT and, as such, will be involved and up-to- date with all developments. Other interested bodies and stakeholders will be encouraged to sign-up for an email newsletter, which will be distributed periodically, with relevant information and updates on progress. Regular monitoring reports and updates will also be provided to government, the HoSW LEP and Coastal Community Association as required.

Minehead Coastal Community Team Economic Plan – January 2016

Individual Minehead CCT members have between them a variety of networks and members that will be informed of progress through existing reporting and feedback mechanisms. In addition, we will create a dedicated page on the Minehead Town council website, where the economic plan will be available to download. The page will be updated with details of specific projects and funding streams as they come online. There will also be links to CCT member websites, DCLG and CCA.

We will inform local media via press releases. West Somerset has a schedule of Local Area Panel meetings, attended by representatives of statutory authorities, where members of the public are updated on community issues and can join in the dialogue, as they have an opportunity to bring their own issues to the table. We will use the Minehead panel as an opportunity to update the local community on developments and progress within the Minehead Economic Plan.

14. CCT MANAGEMENT & LOGISTICS

Minehead CCT meets no less than quarterly, and more frequently if required. The make-up of the team is such that, between them, its members represent the wider community within their own networks. The core CCT will be responsible for overseeing and monitoring general progress with projects delivered under the plan.

Task and finish groups will also be drawn together to cover specific aspects of the plan and project delivery. These groups will be able to draw on the wider expertise of members of the community and key stakeholders, who are not necessarily core CCT members.

14.1 SUPPORT STRUCTURES

As previously mentioned the Minehead CCT is made up of key representatives from all three tiers of Local Authority, the local business community and voluntary sector. Other key stakeholders have been identified and engaged with as part of the consultation process. These existing relationships will be maintained and others developed with additional stakeholders as they are identified.

The team also benefits from local authority officer support, which it is able to call upon when specific expertise is required.

14.2 OPERATING COSTS & FUTURE SUSTAINABILITY

Minehead CCT is currently resourced from in-kind support from Local Authorities and other member groups. Any additional resource identified as required to deliver particular projects will be included in the relevant funding bids.

The Minehead Economic Plan is a living document with wide community support and will be reviewed and refreshed at least annually. The team is already identifying potential project champions who will lead on specific projects that are of particular relevance to them and their members/communities of interest. Other project champions will come forward as new projects evolve. In this way the CCT will ensure that interest in the plan and its projects is constantly refreshed, and the activities delivered within it are owned by the community.

14.3 AREAS OF SPECIFIC INTEREST

Minehead CCT would be interested in participating with other Coastal Teams through working groups or virtual networks in the following key areas to share good practice, experience and learn from each other:

• Tourism Trends • Town Management/BID • Destination Management/Branding • Marina Development • Heritage Rail • Sea Transport • Coastal Energy Generation

Minehead Coastal Community Team Economic Plan – January 2016

APPENDIX 1 – BACKGROUND ANALYSIS

TOPIC PAPERS:

1. People & Skills 2. Local Economy 3. Minehead Town Centre 4. Tourism Market

Minehead Coastal Community Team Economic Plan – January 2016

Introduction To help understand the potential of Minehead, a series of informal “Topic Papers” have been prepared which distil the economic research and analysis and build on local consultation and engagement with a range of stakeholders. This paper sets out the key issues relating to People & Skills.

Population Overview Minehead is home to around 12,000 people according to the 2011 Population Census; around 35% of all those living in West Somerset. This figure has changed very little over the past decade with around 11,700 people recorded as living in Minehead in 2001.

Age Group Minehead West Somerset South England Somerset West 0-15 13.7% 13.9% 17.8% 17.6% 18.9% 16 -24 10.9% 9.2% 10.2% 11.3% 11.9% 25 -39 14.5% 12.1% 15.5% 17.5% 20.2% 40 -64 30.8% 35.7% 35.4% 34.0% 32.7% 65 -79 19.3% 20.3% 14.8% 13.8% 11.7% 80+ 10.8% 8.7% 6.3% 5.8% 4.6% All Ages 12,000 34,700 530,000 5,289,000 53 million The population of Minehead is considerably older than the rest of Somerset with around 30% aged over 65 years compared with 21% for the County as a whole and just 16% nationally. Again there has been very little change in the town’s age structure since 2001 when some 29% of the population were aged 65+ and some 10.2% were aged over 80 compared with 10.8% in 2011. Population Age Structure - 2011

Source: NOMIS/ONS Population Census 2011 Labour Market Although the overall working age population is lower than elsewhere, there is a relatively healthy labour market in Minehead with some 78% of the working age population being economically active in 2011, slightly higher than the national Minehead Wards Central North South Alcombe Total Total England % % Economically Active 2,577 746 918 1,023 5,264 78.2% 76.7% Employees 2,122 555 691 813 4,181 62.1% 61.6% Self Employed 352 150 175 162 839 12.5% 9.1% Unemployed 103 41 52 48 244 4.6% 7.7% Economically Inactive 547 303 366 251 1,467 21.8% 23.3% Total 16-64 3,124 1,049 1,284 1,274 6,731 average. Furthermore, whilst the local employment rate is broadly similar to the

Minehead Coastal Community Team Economic Plan – January 2016 national average, the level of self-employment at 12.5% is considerably higher as shown in the table below.

Minehead Labour Supply – 2011

Source: NOMIS/ONS Population Census 2011 & ONS Annual Labour Force Survey % based on 16-64 except unemployed based on economically active Employment & Occupations The table below highlights the different occupations of people in employment in Minehead compared with West Somerset overall and the national average from the 2011 Population Census. There is a strong bias towards Elementary Occupations comprising some 19% of the Minehead workforce compared with 14% across West Somerset and just 11% nationally.

This reflects the dominance of tourism businesses with activities in this category including general cleaning, catering, security and unskilled construction work. Nevertheless, there is a good representation of Managers & Senior Officials and Skilled Trades in the Minehead workforce although the typically higher paid

Minehead Wards Central North South Alcombe Minehead Minehead West England Total % Somerset % % 1. Managers & Senior 258 129 104 117 608 11.5% 12.6% 10.9% Officials 2. Professional 199 102 102 97 500 9.4% 11.7% 17.5% 3. Technical 210 58 89 75 432 8.2% 8.8% 12.8%

Professional, Technical and Administrative occupations are less well developed locally.

As expected, Caring and Leisure Service Occupations are strong in Minehead, nearly 10% and 4% of all employees respectively.

Minehead Occupations – 2011

Minehead Coastal Community Team Economic Plan – January 2016

4. Admin & 173 52 102 80 407 7.7% 8.5% 11.5% Secretarial Median Resident Earnings 5. Skilled Trades 384 98 129 180 791 14.9% 18.3% 11.4% 2011 2012 2013 2014 6.1 Caring Services 227 79 95 124 525 9.9% 9.3% 7.0% West Somerset £386.4 £338.6 £429.5 n/a 6.2 Leisure Services 124 35 28 33 220 4.2% 3.0% 2.3% Somerset County £461.5 £464.2 £481.0 £488.9 7. Sales & Customer 226 65 87 117 495 9.3% 7.2% 8.4% Services South West Region £471.5 £477.4 £485.1 £495.8 8. Process PlantEngland & 117 47 £504.7 59 £513.2 68 £520.6291 £523.6 5.5% 6.1% 7.2% Machine Ops 9. Elementary 651 104 136 139 1,030 19.4% 14.4% 11.1% Occupations Totals 2,569 769 931 1,030 5,299 Source: NOMIS/ONS Population Census 2011

Average Earnings Figures for average earnings are not available at the Minehead Ward level but are Mean Resident Earnings Workplace Earnings shown for 2011 2012 2013 2014 2011 2012 2013 2014 West West £399.1 £337.9 £382.9 £366.7 £461.1 £449.0 £482.2 £460.6

Somerset overall in the table below compared to the national, regional and County figures. The first table shows the “median” full-time weekly earnings of local residents. This is the most appropriate data for statistical comparison as the “median” is the mid-point salary of the all residents. However, due to low statistical counts, the “median” earnings at the “workplace” are not reliable and the second table, therefore, presents the “mean” or average weekly earnings for both the resident and workplace data.

Resident Weekly Earnings (Median)

Source: NOMIS/ONS Annual Survey of Hours & Earnings West Somerset resident earnings are consistently lower than those across the County, Region (90% lower) and Nationally (c80% lower) a pattern that can be expected to be repeated at the local Minehead level reflecting the nature of local employment.

Resident & Workplace Weekly Earnings (Mean/Average) Source: NOMIS/ONS Annual Survey of Hours & Earnings

Minehead Coastal Community Team Economic Plan – January 2016

Somerset Somerset £430.9 £444.1 £446.9 £452.6 £406.4 £412.6 £409.8 £427.7 County South £443.8 £450.0 £456.1 £458.3 £428.2 £431.9 £443.7 £442.9 West Region Minehead Wards Central North South Alcombe Minehead Minehead West England England £496.3 £500.4 £509.3 £509.6 £495.8 £499.7 £509.0 509.2 Total % Somerset % % Level 4 + 602 271 284 258 1,415 21.0% 25.5% 29.8% Level 3 399 161 174 174 908 13.5% 13.7% 14.5% Level 2 647 190 267 283 1,387 20.6% 19.8% 17.1% Level 1 568 173 235 240 1,216 18.1% 16.9% 15.2% Apprentice/Other 429 101 86 120 736 10.9% 8.5% 8.7%

Unusually, the West Somerset ‘workplace” earnings are some 25% higher than the “mean/average” resident based earnings as shown in the table above. The picture is reversed at the wider County and South West Region level with residents earning more than local workplace wages reflecting opportunities for commuting out of area. Great care has to be taken with these figures, however, as this could simply be a statistical distortion and more reflective of the wide range of wages paid locally rather than the typical earning capacity of most workers.

Qualifications The population of Minehead presents a strong level of technical qualifications compared to the national average. Nearly 50% of the working age population hold Apprenticeship or Vocational Qualifications/GCSE’s to NVQ Levels 1 or 2 compared with around 40% nationally.

Whilst Level 3 qualifications (A’levels etc) are close to the national average, Minehead performs less well with degree level qualifications (Level 4+) with only 21% of the working age population qualified to this higher level compared with nearly 30% nationally.

The number of people without any formal qualifications is also of concern locally. Some 16% of Minehead’s working age population were without qualifications in 2011 compared with 15% nationally and 13% for the South West region more generally. Although more recent local data is not available the suspicion is this will have changed very little in recent years given the general stability in the local population, whereas the national and regional picture is improving considerably so that only 9% of the working age population are without qualifications in 2014 and just 6% across the South West Region.

Minehead Qualifications - 2011

Minehead Coastal Community Team Economic Plan – January 2016

No Qualifications 479 153 238 199 1,069 15.9% 15.6% 14.8% Totals 16-64 3,124 1,049 1,284 1,274 6,731 Source: NOMIS/ONS Population Census 2011 Registered Unemployed The latest “claimant count” record of unemployment in Minehead indicates only 49 people are currently (November 2015) registered as “unemployed” in the town, giving a rate of just 0.7% of the working age population. This is less than half the national average unemployment rate. Whilst there are small seasonal variations, the Minehead rate doesn’t vary much from around 1.0% through the main winter season (Jan-Mar).

Furthermore, as shown in the table below, the majority of claimants in Minehead are registered unemployed for 6 months or less (71% of the total) compared with only 57% nationally.

Together with the labour force survey reported above, where only 244 people are regarded as “seeking work” this indicates a very tight local labour market with close to full employment locally. Whilst this is a positive trait in some respects it can also be a constraint in attracting new investment as businesses may struggle to fill new vacancies without “poaching” staff from existing employers.

Job Seekers Allowance Claimants – November 2015

Minehead Central North South Alcombe Minehead Minehead West England Wards Total % Somerset % % All Ages 22 9 5 13 49 0.7 % 0.6 % 1.5 % 18 -24 5 5 0 0 10 25 -49 10 0 5 5 20 50+ 5 5 0 5 15 6 months 15 5 5 10 35 71.4% 70.9 % 56.9 % 6-12 months 3 4 0 0 7 14.3% 15.4% 12 months + 3 0 0 4 7 14.3% 27.7% Totals 16-64 3,124 1,049 1,284 1,274 6,731 Source: NOMIS/Job Centre Plus Records

Key Issues Arising Reflecting on the People & Skill issues highlights the following Strengths, Weaknesses, Opportunities and Threats.

Strengths Weaknesses

Stable population Ageing Population High level economic activity Lacking high-level skills High level of self-employment Unskilled/Low Wage Occupations 18

Minehead Coastal Community Team Economic Plan – January 2016

Low/Zero Unemployment

Opportunities Threats

Stimulate entrepreneurship Stable population Could encourage population growth Labour market constrained/lack growth

Economy Overview Minehead is the primary economic centre in West Somerset. The town is home to around 13,000 people (38% of the District total) and accommodates some 48% of all jobs (5,400 in 2014).

Minehead Coastal Community Team Economic Plan – January 2016

As highlighted in the table below, the tourism sector dominates the town’s economy, with over 31% directly employed in Accommodation & Food Services. A further 19% of jobs are in Wholesale, Retail & Motor Trades with many of these likely to be dependent on the influx of tourists and supply chain to other tourism activities. A further challenge for Minehead is the continued dependency on public sector employment, 37% of all jobs; which continues to be under pressure from government expenditure constraint. Minehead – Employees in Employment – 2014 Mine head Wards Central North South Alcombe Total Total % Manufacturing 200 - - - 200 3.7 % Construction 100 - - - 100 1. 9% Wholesale, Retail & Motor 700 200 - 100 1,000 18.5 % Transport & Storage 100 - - - 100 1.9 % Accommodation & Food 1,400 200 - 100 1, 700 31.5 % Finance, ICT & Business 100 200 - - 300 5.6 % Public Admin, Health & Ed 800 400 200 600 2,000 37.0 % Total 3, 400 1,000 200 800 5,400

Source: NOMIS/ONS business register and employment survey – figures rounded to 100. The urban area of Minehead is taken to comprise the four wards of Central, North and South Minehead together with the Alcombe ward where the main District Hospital is located. Most employment is concentrated in Central Minehead with 3,400 jobs (63% of the total).

Employment Trends Employment in the town has declined recently from a peak of 5,800 in 2012 to just under 5,400 in 2014 and is now below the 2009 post-recession level of around 5,600. Although still dominant in the wider West Somerset economy, the proportion has fallen below 50% in the last couple of years. Employees in Employment – 2009-2014 2009 2010 2011 2012 2013 2014

Minehead Coastal Community Team Economic Plan – January 2016

Minehead 5,600 5,700 5,500 5,800 5,800 5,400 West 11,300 11,500 10,900 11,200 11,900 11,300 Somerset Minehead % 49.5% 49.7% 50.6% 51.7% 48.5% 47.6%

Source: NOMIS/ONS business register and employment survey Overall employment in the town declined around 7% between 2012 and 2014, compared with a slight increase in employment across the rest of West Somerset (although the wider district has since declined by around 5% between 2013 and 2014). The main sectors that have seen a decline in local employment are shown in the table below including Manufacturing, Wholesale/Retail and Finance & Business Services. Although the changes appear large these are against relative small bases locally. Minehead Employment by Sector – 2012-2014

Minehead 2012 2014 Diff % Change Manufacturing 30 0 200 -100 -33%

Construction 100 100 - - Source: NOMIS/ONS business Wholesale, Retail & Motor 1, 200 1,000 -200 -17% register and employment survey – figures rounded to Transport & Storage 100 100 - - 100 It is too Accommodation & Food 1, 700 1, 700 - - early to determine Finance, ICT & Business 400 300 -100 -25% of course whether Public Admin, Health & Ed 2,000 2,000 - - this is a trend that will Total 5, 800 5,400 -400 -7% continue to affect the local economy. Although ward level data for Minehead is not available prior to 2009, the wider West Somerset economy remained fairly stable over the recent recession at around 11,300 jobs between 2007 and 2009, suggesting there were also no major shocks in the Minehead economy. Whilst the Minehead economy appears to have peaked in 2012, underlying employment levels appear to be around the 5,300-5,500 generally. This will need to be monitored closely in the future as new data emerges for 2015 towards the end of next year.

Sector Specialisation

Minehead Coastal Community Team Economic Plan – January 2016

The importance of the tourism sector to the Minehead economy is highlighted further in the table below comparing the sector specialisation in the town compared with West Somerset generally, Somerset County overall, the wider South West and overall GB economy.

Employment Sector Minehead West Somerset South GB Somerset West Agriculture & Mining - 0.5% 0.3% 0.4% 0.8% Energy & Water - 8.1% 1.4% 1.0% 1.3% Manufacturing 4.5 % 5.9% 13.3% 8.5% 8.4% Construction 1. 5% 5.3% 5.1% 4.5% 4.5% Wholesale, Retail & Motor 16.7 % 13.7% 17.9% 15.9% 15.8% Transport & Storage 3. 2% 2.3% 3.5% 4.5% 4.5% Accommodation & Food 31.1% 24.2% 8.4% 7.1% 7.1% Finance, ICT & Business 5.9 % 9.8% 16.6% 26.3% 26.2% Empl Public Admin, Health & Ed 37.1 % 30.2% 33.5% 31.8% 31.6% oym Total 100.0% 100.0% 100.0% 100.0% ent by Sector – 2014

Source: NOMIS/ONS business register and employment survey Accommodation & Food comprises 31% of employment in Minehead, compared with 24% across West Somerset and only 8% and 7% generally across the wider County, South West region and nationally. Furthermore, for a relatively small area, employment in Wholesale & Retail is also high at nearly 17% of the total jobs in Minehead, compared with 14% across West Somerset and 16% in the South West and GB. The marginally higher proportion at County level at 18% probably reflects the strong regional distribution centres located along the M5. Public sector services feature strongly across the South West economies, although is more prominent locally in Minehead. In contrast, the private sector service economy is less well developed at less than 6% of all Minehead jobs, compared with nearly 10% across West Somerset generally, 17% across the County and over 26% for the wider South West region and nationally. These are the activities that typically generate the higher value employment opportunities and are generally seen as having strong growth potential in the future, underpinning strong city economies generally. Containment The economy of Minehead is relatively self-contained with over 50% of local residents in employment working in the town. The town is, however, an important centre for employment with 60% of local jobs attracting people from outside the town to work, although the vast majority of these come from elsewhere in West Somerset as shown in the table below.

Minehead Coastal Community Team Economic Plan – January 2016

Minehead – Commuting Flows 2011

Living in: Working in Minehead Working in: Living in Minehead Number In - Number Out - Commuting Communting Minehead 1,300 39.5% Minehead 1,300 51.7% Rest of W 1,700 51.2% Rest of W 800 32.1% Somerset Somerset Rest of Somerset 240 7.2% Rest of Somerset 300 12.0% Rest of SW 40 1.2% Rest of SW 70 2.7%

Rest of UK 30 0.9% Rest of UK 40 1.5% Total Employed 3,310 Total Employed 2,510

Source: NOMIS/ONS Population Census 2011 Key Issues Arising Reflecting on the local economy of Minehead highlights the following Strengths, Weaknesses, Opportunities and Threats.

Strengths Weaknesses

Relatively stable employment base Poor regional connectivity Self-contained economy Over-exposure to tourism Strong Tourism base

Opportunities Threats

Continued investment planned by Butlins Potential early signs of decline? Supply chain opportunities from Hinkley Hinkley impact accessibility & perceptions

Minehead Coastal Community Team Economic Plan – January 2016

INTRODUCTION To help understand the potential of Minehead, a series of informal “Topic Papers” have been prepared which distil the economic research and analysis and build on local consultation and engagement with a range of stakeholders. This paper sets out the key issues relating to Minehead town centre’s economic performance.

RETAIL RANKING Retail specialists Javelin Venuescore prepare national retail rankings for over 3,000 centres annually. Whilst these are a useful litmus test of the relative retail offer of different centres they tend to be rather less relevant to smaller (lower-order) centres as they are strongly influenced by the size of the retail floorspace offer and presence of national multiples and major destination anchor stores.

Minehead is ranked at 1,096 in the UK and, although ranked higher than Ilfracombe (a town often referred to as a competing location), it is considerably smaller/lower ranked than other regional coastal towns including Bognor Regis and Skegness where Butlins also has a strong presence. Retail Rankings – Coastal Towns Town/Location 2014 Retail Ranking Minehead 1,096 Ilfracombe 2,010 Brixham 1,406 Barry 569

Penzance 422

Bognor Regis 367 Skegness 335 Weymouth 211 Weston Super Mare 209 Barnstaple 197

Source: Javelin Venuescore National Retail Rankings 2014

Minehead primarily serves its own local market and tourist trade with the rest of Somerset served by a wide range of strong regional shopping centres as highlighted in the table below.

Retail Rankings – Somerset Regional Centres Town/Location 2014 Retail Ranking Bristol City Centre 15 Bath 19 Taunton 106 Yeovil 165 Bridgwater 307 Clarks Village (Street) 360 Wells City 824 Frome 935 Glastonbury 2,306 Source: Javelin Venuescore National Retail Rankings 2014 It is difficult for any town to substantially change its national retail ranking position without accommodating significant additional development. In the context of Minehead, therefore, it is more important to understand the nature of the town’s local offer and market appeal.

Minehead Coastal Community Team Economic Plan – January 2016

TOWN CENTRE USES Data on the mix of uses in Minehead town centre for 2011 and 2015 are shown in the table below with the UK average for comparison. The 2011 data is drawn from West Somerset Council’s own town centre survey which adopts a different classification of units to the approach taken by PER Consulting in the updated survey completed during December 2015, although a best fit comparison has been presented in the table.

The 2011 survey potentially underestimates the level of Retail Services in the town as these are not specifically identified but have been calculated from other data in the Council report as an approximation of the town centre uses. The broad trends illustrated between 2011 and 2015, however, still remain valid.

Minehead Town Centre Trends 2011-2015 Minehead National Average 2011 2015 2011 2014 Units % Units % % % Comparison 93 51.7 79 42.5 42.9 40.5 Convenience 19 10.6 12 6.5 9.5 9.0 Retail Service Hairdressers & Travel 9 5.0 24 12.9 10.3 11.7 Agents Leisure Service 31 17.2 46 24.7 15.1 16.5 Bars & Cafes Business Service 16 8.9 20 10.8 8.7 9.8 Banks/Estate Agents Vacancies 12 6.7 5 2.7 13.5 12.5 TOTALS 180 100% 186 100% 100% 100% Source: West Somerset Town and Village Centres Study 2011, PER Consulting Town Centre Surveys 201 5, Experian Goad National Comparison

• Minehead’s vacancy rate has generally been well below the national average at 6.7% in 2011 improving to just 2.7% in 2015. This is surprisingly low and could actually become a constraint on effective change in the town centre.

• The level of “comparison shopping” appears to have fallen from over 50% in 2011 to just above the national average at 43% in 2015. This is a feature of town centres across the country with much greater diversity in the local offering away from just traditional retail activity.

• Minehead’s Leisure offering has increased substantially in recent years and now represents nearly a quarter of all town centre units compared to 16.5% nationally.

• The level of town centre “Convenience Retail” has also declined having been above the national average in 2011 to just 6.5% in 2015.

• Although difficult to be confident about the trends since 2011, the town’s Service offer has undoubtedly increased to around 13% of all town centre units, which is above the national average but also reflects Minehead’s important local service role to the wider community. • Unlike many towns, the level of Business Services in Minehead appears to have increased in recent years to 10.8% of the total town centre units and is now above the national average at 9.8%.

Minehead Coastal Community Team Economic Plan – January 2016

TOWN CENTRE COMPARISONS To help put Minehead into context, the table below provides comparable data on town centre uses for the five Mendip towns drawn from a recent study for MDC.

Comparable Town Centres - Retail Mix Town/Location Convenience Comparison Service Leisure Business Vacant Shop Units % UK Average 2014 9.0% 40.5% 11.7% 16.5% 9.8% 12.5% Minehead 6.5% 42.5% 12.9% 24.75 10.8% 2.7% Shepton Mallett 7.6% 31.4% 19.5% 14.4% 12.7% 14.4% Frome 6.4% 40.1% 15.0% 12.0% 16.7% 9.8% Street 4.4% 40.8% 23.4% 15.3% 8.8% 7.3% Glastonbury 6.4% 49.0% 13.4% 16.6% 9.6% 5.1% Wells 8.9% 41.7% 12.5% 17.7% 16.7% 2.6% Source: PER Consulting Town Centre Surveys & Goad Experian for National Comparison

The table highlights Minehead’s relatively strong performance in terms of the very low vacancy rate, comparable to that evidenced in Wells City Centre. Vacancy rates at this level are considered to be among the top 5% of town centres across the UK.

The substantial Leisure offer in Minehead also stands out, even compared with the strong tourism draw of Glastonbury and Wells.

Minehead’s comparison retail offer is broadly similar to the main Mendip towns, recognising the more quirky comparison provision in Glastonbury being geared more to the mystical tourism attractions than traditional comparison retailing.

CHARITY SHOPS & INDEPENDENT TRADERS The table below highlights the level of Charity stores and the mix of national to independent traders in Minehead and each of the Mendip towns, compared with the national average. The UK average level of charity shops is a rough approximation based on Experian Goad town centre surveys. The data captured includes “ charity, pets and other comparison stores not counted elsewhere” . Although this is likely to be predominantly “charity shops”, the actual total count will, in practice, be somewhat lower than the 4% identified overall.

Charity Stores & National : Independent Ratios Town/Location Charity Stores Number % National Independent Minehead 8 4.3% 16% 84% Frome 10 4.3% 12% 88% Glastonbury 5 3.2% 3% 97% Shepton Mallet 4 3.4% 9% 91% Street 7 5.1% 16% 84% Wells 7 3.6% 19% 81%

UK Average <4% 30% 70% Source: PER Consulting Town Centre Surveys & Goad Experian for National Comparison

The number of Charity shops in Minehead is around the national average at just 4.3% of the total town centre offer. There is also a strong independent trader mix in the town at 84% of all shop units compared with a 70/30 split nationally.

Minehead Coastal Community Team Economic Plan – January 2016

Key Issues Arising Reflecting on the issues affecting Minehead town centre highlights the following Strengths, Weaknesses, Opportunities and Threats.

Strengths Weaknesses

Very low vacancy rate Seasonality of market capacity High quality urban environment Tourism focus of some retail Good accessibility/movement Shrinking convenience offer Local concerns over parking

Opportunities Threats

Old Hospital site – key feature in town Out of town competition BID potential – support Uncertain trading performance/masking events/promotion underlying vibrancy Better connectivity to Esplanade

Minehead Coastal Community Team Economic Plan – January 2016

INTRODUCTION To help understand the potential of Minehead, a series of informal “Topic Papers” have been prepared which distil the economic research and analysis and build on local consultation and engagement with a range of stakeholders. This paper has been prepared by our co-consultant, Peter Cole of Cole & Shaw Ltd and sets out the key issues relating to the Tourism Market in Minehead.

STRATEGIC CONTEXT Tourism is a significant driver of the Minehead and wider West Somerset economy. The town presents a strong “sea-side” destination but is also strongly positioned next to Exmoor National Park and relates to the wider Somerset County offer as well.

West Somerset The saved 2006 Local Plan for West Somerset identifies Tourism as one of four key economic sectors. The new Draft Local Plan for West Somerset continues to be supportive of tourism growth but is also concerned to address the quality of employment and experience eg :

‘The tourism industry will also have diversified with a wider range of sustainable enterprises …Develop the quality of the tourism offer within the Local Plan area ’

Visit Somerset The Visit Somerset website and campaign activity is delivered by the Somerset Tourism Association. This is the private sector led Destination Marketing Organisation for Somerset undertaking brand and destination marketing for the County through funds raised from memberships. Tourism strategy and action plans are then developed at a district (or national park) level.

Greater Exmoor The Exmoor Tourism Partnership has developed a Sustainable Tourism Strategy covering the ‘Greater Exmoor’ Area which, as well as the National Park, includes Minehead, the West Somerset Coast east to Hinkley and the Quantock Hills AONB. The Objectives and key actions to each are:

• To increase the value from domestic and international visitors by addressing seasonality, length of stay and increasing numbers where appropriate, and by positioning the area’s tourism products as being distinct, high quality and competitive • Promote Exmoor using a co-ordinated brand • Market the area strategically, based on sound evidence and market trends • Work in partnership with others to add value to marketing ambitions • Maximise the potential of technology in marketing the area • Work to reduce issues around seasonality • To build on the destination’s position as a leader in sustainable tourism, managing tourism to conserve and enhance the special qualities of the area that underpin the tourism product, and increasing visitors understanding and enjoyment of the area • Encourage, support and promote sustainable business practice • Manage the negative impacts and enhance positive experiences of tourism in protected landscapes • Support and promote car free opportunities • Support and encourage greater provision and uptake of local food and products

Minehead Coastal Community Team Economic Plan – January 2016

• Increase understanding and enjoyment through information & Interpretation • Encourage the development of appropriate recreational products • Develop the areas literary connections and package these as an enhanced product • Maintain and enhance recreational infrastructure and use • To take a joint leadership role with partners on issues affecting the tourism industry, consult with stakeholders, encourage professional standards, identify issues, trends and opportunities and coordinate partner actions, seeking funding and resources to maximise potential • To fulfil this objective partners will work to: • Facilitate, collate and disseminate relevant research to guide the actions of the sector and industry • Operate as an effective, influential and respected tourism partnership • Take joint leadership on key issues affecting the industry and support wider sector projects • Consult & Engage with stakeholders • To support individual tourism businesses by all possible means and help build the capacity of the tourism industry and wider sector, encourage quality, training and networking, and help maximise the potential of trends and opportunities in order to enhance business profitability and support sustained industry growth • Facilitate industry & sector networking • Promote the concept of quality within the industry • Provide and promote training in accordance with industry needs • Facilitate business support and infrastructure requirements • Build the capacity of the industry

Hinkley Tourism Action Plan Ahead of development at Hinkley partners have developed a strategy and action plan to take advantage of the uplift in activity but mitigate any negative effects.

Three principle aims are identified as being the focus of strategic activity - improve visitor experiences , attract and retain customers and increase industry resilience . These are supported by nine key priorities and objectives that can be measured to gauge success. The strategy will then be supported by annual action plans detailing specific activity and budgets.

Key Priorities 1. Fostering positive perception and awareness 2. Creating a welcoming and informed travel experience 3. Monitoring impacts on visitors and businesses 4. Evolving new products for changing customer needs 5. Capitalising on digital trends and partnerships 6. Evidence based, targeted marketing campaigns 7. Building long term capacity of industry 8. Encouraging higher value sustainable growth 9. Supporting local distinctiveness and action

TOURISM TRENDS The South West Research Company, using the Cambridge model, provides tourism volume and value data for the County and its Districts. For 2012 analysis for Minehead only was also undertaken. This identified 118k staying trips and 909k day visits to the town generating £52.7m direct spend delivering 1027 FTE jobs.

Minehead Coastal Community Team Economic Plan – January 2016

Normally SWRC analyse data on a District wide basis with the comparative 2014 figures for West Somerset stated as 370k staying trips and 2.5m day trips generating £152.4m direct spend delivering 2,583 FTE jobs. However the figures were reassessed in 2014 for the first time to include Butlin’s inputs.

This raises the assessment of staying trips to 805k, the overall direct visitor spend to £212.8m and the FTE jobs total to 3,675 – some 35% of total employment in the district. (This latter figure is supported by Butlin’s own declaration of 1100-1300 on-site jobs, and research from Sheffield Hallam University which identifies that 2000 tourism-related jobs in Minehead can be specifically attributed to its seaside location).

The above suggests that the visitor economy of the town is roughly split 50/50 between Butlin’s and other operations.

Exmoor uses a different model, STEAM, to measure Volume and Value. Over the ‘Greater Exmoor’ area this suggests a marginal overall increase in cash value from £243.91m in 2009 to £252.82m in 2014, but this masks a healthy 11% increase in staying visits while Day Visits have fallen by the same amount. Staying visits account for 4,237 fte jobs while Day Visits support only 344. This fall in Day Visits is confirmed by trend analysis of the SWRC figures for West Somerset.

The STEAM analysis also reminds us how visitors spend their money – the £252m is split between, Accommodation £46.7m, Food and Drink £37.68m, Attractions/ Activities £13.7m, Retail £39.76m, Transport £19.39m and VAT £31.45m. It is also possible to analyse seasonality and this suggests that only 20% of tourism spend in the District is between October and March. Contrast this with the Vale of Glamorgan just a few miles across the Bristol Channel where the figure is 30%.

Recorded visitor satisfaction levels are high with 99% of visitors to Exmoor rating their experience as excellent or good. First time visitors however are markedly less likely to rate the experience as excellent. 90% of visitors state they will visit again.

Asked what they enjoyed about their visit 94% mentioned scenery, 73% coastline and beaches and 79% tranquillity.

The Exmoor survey suggests that 47% of visitors are from the South West and 27% South East of England, with only 2% from Wales and 3% from the Midlands. By contrast Butlin’s pulls much larger numbers from South Wales and the Midlands suggesting that there are different product/ market dynamics at play, but which can allow targeted niche marketing activity.

When surveyed the industry stated that the priority for the public sector should continue to be support for destination marketing and transport, while the industry itself should concentrate on quality improvement, local supply chain and product marketing (esp social media).

Minehead Coastal Community Team Economic Plan – January 2016

Visit England has developed a methodology for gauging overall visitor satisfaction with destinations based on a wide range of criteria covering overall performance, likelihood to recommend, likelihood to return and competitive advantage. The West Country achieves an index score of 99 (the highest in England is the Lake District is 111) with Cornwall at 108, Devon at 100 and Dorset at 91. Somerset scores 95. Overall seaside destinations outscore countryside and city destinations in terms of satisfaction, although VE statistics show a small average decline in visits (-0.4% pa) and nights (-1.4%pa) to the seaside since 2006.

For seaside destinations across England the VE research shows the following characteristics against specific criteria in the study (these give some indication of the destination management issues which Minehead needs to keep in mind):

Strengths Weaknesses

High level strengths High level weaknesses A04. A place where I feel safe and secure None

Medium level strengths Medium level weaknesses A16. Good quality accommodation None A05. Clean and tidy environment A02. Welcoming and friendly people A33. Clean and well-maintained beaches A18. Variety of accommodation to choose from that suits my needs A03. Very high levels of customer service A17. Accommodation that offers value for money A34. Beaches which are safe and suitable for bathing

Low level strengths Low level weaknesses A08. Easy to find useful information about A32. Good range of outdoor activities the destination when planning the trip A19. Good quality food, drink and dining A09. Easy to book your trip/different parts of A23. Wide range of attractions and things to your trip in advance do A20. Opportunities to eat/drink local food and produce A01. Good value for money generally A21. Easy to find useful information about the destination when you're there A29. Attractive/well maintained town/city centre A35. Good range of water-based/beach activities A22. Availability of festivals, music, sporting and cultural events A15. Availability of reasonably priced car parking A12. A destination that is easy to get to by public transport

Minehead Coastal Community Team Economic Plan – January 2016

Across the survey it should be noted that higher graded accommodation led to higher satisfaction ratings.

In terms of attractions in Minehead, only one, the West Somerset Railway, with users back up to 200k pa, makes it into the top 30 for the County overall (at No.3) on Trip Advisor. Within the town’s offer there is considered to be an informal ‘big 3’ – Butlin’s, Dunster Castle and the Railway. With a perceived lack of indoor family attractions, the proposed redevelopment of the former town centre hospital is a key project. Minehead’s unique status in respect of the South West Coast Path and its proximity to Exmoor are key attributes.

Butlin’s continues to invest in upgrading its accommodation stock which will attract new markets and improve yields but not add new capacity. Elsewhere in the town there is anecdotal evidence that accommodation stock – especially B+Bs - is declining due to retirements and house sales. There is a distinct lack of the kind of top end or boutique accommodation which has helped spark regeneration in other destinations. Premier Inn is due to open a 100 bedroom hotel in Minehead in 2017 which may also impact on current providers, not least to set a consistent benchmark for standards of provision.

Visitor Services in the town are now increasingly offered through a strong voluntary sector initiative, with the TIC now integrated into the Beach Hotel, itself saved from dereliction, refurbished, reopened and managed by YMCA. Foxes Hotel is operated as a training hotel for those with learning difficulties. The Hospital site is being redeveloped by the Minehead Development Trust with a plan to being together a ‘blend’ of public and visitor services on site. The Regal Theatre and Minehead Eye also make significant use of volunteer expertise.

In terms of urban design, connectivity, activities and its appeal to visitors, there are a range of improvements which could be made, but overall Minehead remains a very attractive and well-presented seaside town with only one prominently situated building, the Arkade on the seafront, being particularly problematic in terms of ‘sense of place’.

CONSULTATION Tourism issues pre-occupied each of the focus groups which met on 14 th and 15 th December. In addition, one-to-one consultations have been held with key tourism stakeholders. The results are summarised in the following SWOT Analysis:

Minehead Coastal Community Team Economic Plan – January 2016

Strengths Weaknesses • Bay location and exceptional coastal • Tidal range and turbid water scenery • Ambivalence over Minehead Brand – • Relative tranquillity, safety and Somerset, Exmoor, Seaside or all 3? security • No clarity over market segments and • Proximity to Exmoor National Park key experiences and Quantocks AONB • Poor sense of arrival and • Sandy beach expectation management on main • Attractive beachfront and harbour access routes area • ‘Disconnect’ between town and • Quality of town centre built seafront environment • No active destination management • Butlin’s improving offer for stay and plan or partnership and lack of focus day visitors, employment and local or ‘go to’ individual expenditure • Duplication and competition • West Somerset Railway with station between organisations with an on the seafront – heart of the interest in the town destination • Seasonality (despite Butlin’s year • Start/ Finish point for South West round opening) Coast National Trail and West • Perceived remoteness from key Somerset Way markets • Range of accommodation • Limited high end accommodation, • Independent retailer base experiences or food offer • Strong volunteer ethic • Inconsistent levels of customer • More than one access route to the service town by road • Lack of community awareness of • Major high profile events eg Red tourism’s impact on wealth and Arrows and thermal calendar health of the town – eg mechanism employment, retail offer, activities, • Track record of delivery on previous enhanced services, attractions strategies eg Community • Start of SW Coast Path but Regeneration Plan and Minehead Minehead is not a Walkers are Vision Welcome Town (Dunster, Porlock and Lynton and Lynmouth are…)

Minehead Coastal Community Team Economic Plan – January 2016

Opportunities Threats • Emerging adventure activities offer • Insensitive short-term decisions by using coast and countryside stakeholders with unforeseen • Repositioning as ‘base for’ rather consequences for tourism eg parking than ‘gateway to’ Exmoor – consider regime, road signing, planning for ‘Greater Minehead’ taking in wider key sites etc area offer • Poor publicity over traffic conditions • Steam Coast Trail will give a more once Hinkley construction starts varied and dynamic family and • Limited external funding couples offer opportunities may result in • Butlins continued reinvestment in disengagement by stakeholders and quality and different market continued fragmentation segments • Central strategies (eg LEP) and LG • Increased beach and water-based reorganisations continue to militate activities against Minehead’s development • Inward investment from Premier Inn • WSR reinvestment not directly will encourage others and set impacting on Minehead offer benchmark quality in budget sector • Over-reliance on voluntarism may • Reconnection of beachfront, harbour result in ‘burn-out’ and lack of and town centre through transport, continuity information, incentive and signage • Increased costs and viability of initiatives operation issues for some tourism • (Tourism) Business Improvement businesses eg Hinkley employment District as both mechanism for effect, living wage increases etc. cooperation and generation of useful levels of funding • LEADER and future Coastal Communities Fund • Coordinated Destination Planning and Management – CCT to lead? • Tidal lagoon could bring more permanent high water regime • Hinkley will compel stakeholders to address positively access and information provision for visitors • Year round ‘Open for Business’ positioning to address seasonality • WSR strengthening of links with mainline system • Improved offer to visitors through old hospital • Unsung cultural heritage eg ‘Obby ‘Oss and Coleridge

Minehead Coastal Community Team Economic Plan – January 2016

POTENTIAL ACTIONS

Subject to further discussion, the potential actions for tourism emerging out of the analysis are summarised below as follows:

Branding • Reposition Minehead as the first choice base for exploring Exmoor, the Quantocks and the Somerset Coast year round (linked to activities and unique cultural connections) • Restate the quality and family appeal of Minehead’s beach and waterfront offer - perhaps through ‘Minehead Bay’ identity? • Project a vibrant and ‘real’ town with a contemporary offer set in Edwardian elegance – a market town by the sea • ‘A day is not enough’ – look for stay not day visitors • Seek Walkers are Welcome status

Destination Management • Develop a destination plan with a clear set of principles, priorities and actions looking at the destination offer from a visitor perspective before, during and after a visit • As a priority of the Plan consider parking regime, visitor management, connectivity within the town and approach signage from M4 • Consider a BID as a mechanism to both develop the plan and fund destination management investment and delivery alongside RDP

Quality shift • Support continued reinvestment by Butlin’s and inward investment by other good standard operators (eg Premier Inn) in accommodation while encouraging existing businesses to upgrade facilities and levels of service. • Support continued investment in the attractions/ activities offer in the locality eg Steam Coast Trail, West Somerset Railway • Encourage take up of ‘Walkers Welcome’ and similar activity-based accreditations • Work with HE and other training providers to improve service level skills and fill key skills gaps eg chefs/ cooks

Partnership and Governance • Evolve CCT into an integrated and active destination partnership embracing all levels of public sector, major stakeholders, landowners and relevant voluntary groups (Group may be subsumed by BID process in due course) • Participate fully in wider tourism groupings and initiatives eg Exmoor Tourism Partnership and Somerset TA

Minehead Coastal Community Team Economic Plan – January 2016

APPENDIX 2 – ACTION PLAN

1. People Theme – Key Actions 2. Place Theme – Tourism Key Actions 3. Place Theme – Physical Key Actions 4. Business Theme – Key Actions

Minehead Coastal Community Team Economic Plan – January 2016

PEOPLE THEME - Activity Plan

Theme Programme Objectives Actions Cost 1 Lead 2 Timing People Youth Reduce youth unemployment • Review current engagement In -kind WSC oll /ME April -May Enterprise & Increase ambition & activity resource Innovation opportunities for young people • Plan forward programme of Increase new business starts engagement events June-July • Determine operational costs/plan Community Support people into/back into • Establish community hub in Baptist Jan 2016 Employment work Alcombe Church onwards Hub – The Improve individual self-esteem • Recruit and support local Bridge & confidence volunteers • Weekly drop-in venue

Minehead Strengthen local identity • Develop business partnership In -kind Private Jan -Mar Community Improve • Formulate business plan/case resource Sector 2016 Radio communications/engagement • Engage/Apply to Licensing Authority c£25k start- • Establish operating base and up costs launch

1 Where no additional costs are incurred these items are left blank 2 Key to Acronyms CCT Coastal Community Team WSColl West Somerset College ME Minehead Eye LEP Local Enterprise Partnership WSC West Somerset Council SCC Somerset County Council CoC Chamber of Commerce

Minehead Coastal Community Team Economic Plan – January 2016

Minehead Promote health & wellbeing • Develop Business Plan – market In -kin d MTC Jan -Mar Community Improve local facilities feasibility/viability on running resource 2016 Swimming Create employment/volunteer costs Pool opportunities • Subject to above explore design Full costs to Funding April- options/determine development be partners to ongoing costs determined be • Prepare funding identified applications/source potential crowd-funding options

Tourism Establish centre of training • Engage with training providers – In -kind CCT – Apr – June Service excellence scope potential. resource to working 2016 Training Develop local skills • Raise business awareness/support. explore local group Academy Raise ambition and aspiration • Contribute to Somerset Training potential Review

Minehead Coastal Community Team Economic Plan – January 2016

PLACE Theme (Tourism) Activity Plan Theme Programme Objectives Actions Cost 3 Lead 4 Timing Place - Tourism Branding and Reposition Minehead as • Develop agreed overall brand Marketing CCT/ DP Mar - May Marketing the first choice base for positioning and link destination and costs Circa 2016 then exploring Exmoor, the individual marketing communications £5K ongoing Quantocks and the to activities and unique cultural Somerset Coast year connections round • Target staying visitors with ‘a day is Costs for Industry Ongoing not enough’ message works • Seek ‘Walkers are Welcome Town’ leading to CCT/ Town Apr-Dec status to underpin start/ finish point accreditation Council 2016 for South West Coast Path and circa £3K Somerset Coast Path Restate the quality and • Support Butlin’s refreshed British Circa £5K for Butlin’s Apr 2016 family appeal of Seaside branding approach external PR onwards Minehead’s beach and • Consider ‘Minehead Bay’ as a consultancy CCT/ DP Feb/Mar waterfront offer consumer brand identity £10k 2016 • Develop specific seafront plan through (secured via CCT/ Feb/Mar next phase of feasibility funding CRF Funding) Butlin’s 2016

3 Where no additional costs are incurred these items are left blank 4 Key to Acronyms CCT Coastal Community Team DP Destination Partnership FE Further Education LEP Local Enterprise Partnership WSC West Somerset Council SCC Somerset County Council HTAP Hinkley Tourism Action Partnership CoC Chamber of Commerce

Minehead Coastal Community Team Economic Plan – January 2016

Project a vibrant and • Promote use of ‘thermal’ calendar In -kind CCT/ DP ‘real’ town with a across visitor economy businesses and resource contemporary offer - a outlets to underline regular and market town by the sea special events across the year Destination Develop an agreed • Undertake destination planning with a In -kind CCT Apr - Jun Management destination plan clear set of principles, priorities and resource 2016 actions looking at the destination offer linked to from a visitor perspective before, HPTA during and after a visit Improve connectivity, • Consider parking regime (to optimise Unquantified WSC/ SCC Apr 2016 – access and visibility of dwell time), visitor management, level of Mar 2017 destination in light of connectivity within the town and resource Hinkley work approach signage from M5 required Develop a sustainable • Consider a BID as a mechanism to In -kind CoC / WSC Apr/ Dec form of funding for both develop the plan and fund resource 2016 marketing, events and destination management investment destination management and delivery CCT/ DP Ongoing • Identify other funding opportunities eg RDPE to fund one-off improvements and/ or short term campaigns Tourism Led Improved business • Market sounding on interest/business In -kind CoC Mar/Apr ‘ 16 Business leadership & confidence plan proposals resource June/July Improvement Private investment in • Explore scale and scope of BID 2016 District town improvement and coverage – map business areas and £2-3k Consultancy marketing/promotion rates income support Support Sept/Oct Increased footfall and • Road test outline concept/proposals 2016 visitor numbers • Develop full business plan/marketing £4-5k Late strategy/financial plan 2016/2017 • Prepare for local business referendum £10k

Minehead Coastal Community Team Economic Plan – January 2016

Quality Shift Improve Accommodation • Facilitate continued reinvestment by In -kind WSC Ongoing offer and choice Butlin’s and inward investment by resource & other good standard operators (eg localised Premier Inn) in accommodation training including alternative/ boutique CCT/ DP/ segment HTAP • Encourage existing businesses to Ongoing upgrade facilities and levels of service • Encourage take up of ‘Walkers CCT/ DP / Welcome’ and similar activity-based HTAP Ongoing accreditations Improve attractions and • Support continued investment in the Unquantified CCT/ DP Ongoing activities offer attractions/ activities offer in the level of locality eg Steam Coast Trail, West resource Somerset Railway, beach/ harbour required based activities Improve key hospitality • Work with HE and other training Link to HPTA CCT/ FE Apr -Jun and tourism skills providers to assess training needs Strategy 2016 • Offer service level skills training and fill HE/ key skills gaps eg chefs/ cooks Influence Industry wider Sep 2016 vocational onwards offer at WS College Partnership Establish basis for • Evolve a Tourism sub-group of CCT In -kind CCT/ WSC Mar - Jun and delivery (Group may be subsumed by BID resource 2016 governance process in due course) Maximise joint funding • Participate fully in wider tourism CCT/ DP Ongoing opportunities for groupings and initiatives eg Exmoor Minehead Tourism Partnership and Somerset TA

Minehead Coastal Community Team Economic Plan – January 2016

PLACE THEME - Activity Plan Theme Programme Objectives Actions Cost 5 Lead 6 Timing Place Minehead Old Preserve & protect important • Complete Business Plan In -kind MDT Jan -March Hospital historic building • Ratify licence/lease options resource 2016 Create central hub for shared • Negotiate with potential public services occupiers Further costs Ratify way Reinvigorate activity in the • Confirm design/capital costs to be forward town centre • Explore capital funding options determined April 2016 Clanville Develop Community Asset • Finalise concept/masterplan On -going Transition Jan -Mar Gardens Stimulate community • Develop financial business plan planning Minehead & 2016 engagement Confirm design/capital costs engagement Alcombe Ratify way Support quality of life forward • Explore funding options opportunities April 2016 Minehead Create access to water • Review past studies/technical In -kind CCT working April –May Marina/Jetty Improve opportunities for feasibility work resource group 2016 boating • Review good practice Create future potential for experiences – issues and June-July ferry lingaes/marina opportunities 2016 • Establish design/capital costs • Explore funding options

5 Where no additional costs are incurred these items are left blank 6 Key to Acronyms CCT Coastal Community Team WS FEC West Somerset FE College ME Minehead Eye LEP Local Enterprise Partnership WSC West Somerset Council SCC Somerset County Council CoC Chamber of Commerce

Minehead Coastal Community Team Economic Plan – January 2016

Improved Rail Maintain awareness of • Monitor plans for main services In -kind CCT working On -going Connections opportunities connection to Bishop Lydeard resource group Enhance Minehead’s • Support WSR development to connectivity provide local connectivity • Continue to explore longer term Future costs opportunities for enhanced undertermined service improvements Strategic Reduce journey times to • Monitor funding opportunities In -kind CCT to Ongoing Highway Minehead • Promote potential with LEP and resource promote Improvements Improve reliability of road Somerset Growth Board review with SCC connectivity Manage road safety Future costs undetermined

Minehead Coastal Community Team Economic Plan – January 2016

BUSINESS THEME - Activity Plan Theme Programme Objectives Actions Cost 7 Lead 8 Timing Business Local Supply Increase business awareness of • Manage local business On -going WSC April -May Chain market opportunities engagement in Hinkley business Development Increase business networking programmes support and linkages activity June-July • Further explore Develop opportunities for business collaboration/joint linkages/opportunities with ventures Butlins • Promote local business involvement Positive Foster greater dialogue with • Finalise and promote Local On -going WSC Jan 2016 Planning local business on planning Development Plan planning onwards Support – issues engagement • Engage with local business business Provide innovative and creative owners – local events/drop in expansion planning solutions to local needs workshops • Publicise planning support

7 Where no additional costs are incurred these items are left blank 8 Key to Acronyms CCT Coastal Community Team WS FEC West Somerset FE College ME Minehead Eye LEP Local Enterprise Partnership WSC West Somerset Council SCC Somerset County Council CoC Chamber of Commerce

Minehead Coastal Community Team Economic Plan – January 2016

Flexible Support business starts • Review market research In -kind WSC/SCC April 2016 Workspace Increase networking for • Promote through Somerset resource small/micro-businesses Growth Board review May-June Encourage business growth 2016 Tidal Energy Encourage new energy • Monitor industry progress In -kind WSC to Ongoing Network generation • Promote potential with LEP and resource promote Support high value construction Somerset Growth Board review May-June and technical job opportunities 2016 Support high value tourism Future costs Private potential undetermined Sector to be Strengthen regional responsible connectivity for delivery