Everything you need to know before you go! Welcome W hat ' s inside Some need−to−knows Thank you so much for choosing Some need-to-knows Just before we start, here are a few things 3 you might need to remember: Make the most of your first day for your family break. Before you go You can arrive on the at any time We’re really looking forward to Holiday confirmation 4 Activities from midday onwards, so why not keep welcoming you and your family You’ll need to bring your paper confirmation your swimming things in a separate bag 5 Perfect for tots along so that you can check in. so that you can leave your luggage in the to our Resort. 5 Perfect for 5-8 yrs CheckING in car and enjoy Splash Waterworld before 6 you check in – don’t forget the towels! We thought you might have some Perfect for 9-12 yrs When you arrive on the resort you’ll be questions about your break, like 7 directed to your Check In area, for full details Perfect for teens what to expect, what’s included and 8 please see page 20. Although we make sure all the information in this guide is correct at Perfect for adults the time of print, on rare occasions we’ll need to make changes at how to settle in quickly... so we’ve 9 the last minute without any time to let you know. Splash Waterworld tried to provide all the answers in 10 Sports this handy guide. 11 Extra special treats If there’s anything else you need to 12 Where to eat know, please just give us a call on 14 01754 614444. Time for a drink! 16 A few holiday treats and We’ll be happy to help! 17 all the essentials A few more need to knows See you soon. Happy days. 18 Checking in 20 Resort map 22 Show us the way The team at Butlins 24

Our awards We’re proud of all the awards we’ve won – here are some of the recent ones:

National Customer Top 50 Call Centre Enjoy Tommy’s Let’s Get Enjoy England The Sunday Times Service Awards In Travel, Leisure Families Welcome Baby Friendly Awards Award IAAPA Award 25 best big companies to Employer of the & Entertainment Award Best UK Holiday Provider Awarded 4 stars Awarded to Butlins work for list 2010 Year 2010 Awarded to Awarded for all Runner up for all resorts for Looney Tunes Live Awarded to Bourne Leisure

2 Phone 01754 614444 Visit butlinsskegnesscaravans.com 3 Lines are open 7 days a week from 9am - 5pm Before you go PeRFEct for tOTs This guide aims to give you a taster of what’s on, when and where. Don’t forget to Your little one’s first visit to Butlins is a special experience and planning the perfect break what we’ve got in store for you during keep it with you to make sure you don’t miss for them is simple. We’ve got lots of activities and entertainment just perfect for tots, your break, but you might also like to a thing – there’s a handy map in the back too. whether they’re still crawling or just starting school. We’ve picked out a few not-to-be- have a look at our website, butlins.com/ missed highlights below: beforeyougo, a section of our website A little help dedicated to helping you plan your break Activity/Entertainment Location Daytime / Evening ref.

When you arrive on the resort, if you have hols M ap M id- ends weeks Week- School in price I ndoor / O utdoor

and if it’s your first time visiting Butlins, I ncluded any questions at all, just pop in to the it’s definitely worth a look. “Discover Butlins” centre in the Skyline Angelina Ballerina's™ Dance Class Skyline Pavilion • Daytime Indoor A23 • • • Barney's Sing-a-Long Shows (with BJ Pavilion, next to Soho coffee – our friendly Skyline Pavilion • Daytime / Evening Indoor A23 • • • You’ll find lots of information about what and Baby Bop - daytime shows only) N entertainment and activities you can team are always on hand to help. Please Billy’s Magic Centre Stage • Evening Indoor A24 † choose to do during your break, plus useful see page 17 for more information. Imagine with Billy N Skyline Pavilion • Daytime Indoor A23 † † information about the local area and top tips Bob the Builder’s™ Mini Adventures Skyline Pavilion • Daytime Indoor A23 • • • to make the most of your stay. Most of our entertainment and activities are Character Lunches Coast Restaurant £ Daytime Indoor D2 • • included in the price and we have plenty On butlins.com/beforeyougo you can even Fireman Sam™ N Skyline Pavilion • Daytime Indoor A23 • • • to keep you entertained all day long (and download a personalised welcome letter LazyTown – The Energy Show P N Centre Stage • Daytime / Evening Indoor A24 • • • well into the evening too). Over the next to give to your child from their favourite Messy Time Nursery • Daytime Indoor F1 • • • character! few pages we’ve picked a few of the best activities and entertainment for each age Puppet Castle Skyline Pavilion • Daytime Indoor A22 • • • On your arrival group so that you can see a taster of what Parent & Toddler Swim Sessions Splash Waterworld • Daytime Indoor A3 • • • We have activities and entertainment running we have lined up for you. For a full list of Pingu’s ™ Family Fitness Skyline Pavilion • Daytime Indoor A23 • • • all day, so to keep things easy, when you everything that’s planned for your break for Indoor Soft Play Area Indoor Soft Play Area • Daytime Indoor A16 • • • arrive on the resort you’ll receive your everyone in your family, young or old, please Thomas’ Skyline Adventure P Skyline Pavilion • Daytime Indoor A23 † † † entertainment guide which will tell you exactly visit butlins.com/beforeyougo. Tots Soccer – Road to Wem-Billy Kickabout Quay • Daytime Outdoor A29 • • •

P Not to be missed! † From 8 April 2011 onwards

N New for 2011 † † From 18 March 2011 onwards £ A small charge will apply to this activity, please see page 12 or 13 for further information † † † Excluding school summer holidays Please note: Some activities may be dependent on the good ol’ British weather. If we do need to close, we’ll open up again as soon as it brightens up.

Your tots are sure to have lots of fun and • We’ve got baby changing facilities across we’ve made sure that you’ll have a stress- the resort and our supermarket sells free time as well. powdered baby milk and nappies. • Our Premium and Food Court buffet • Our Ofsted-registered nursery has an restaurants have free baby food and all activity room where you can play together. our restaurants serve children’s meals, with We also offer a free one hour ‘taster’ high chairs, plus crayons and colouring session and paid for sessions where you sheets to keep your little ones entertained. can leave your children for a couple of • You can hire everything you might hours, and relax knowing that they are choose not to bring from our hire shop, safe with our brilliant team. See page 12 from buggies & baby baths to cots & for details. bed guards.

4 Phone 01754 614444 Visit butlinsskegnesscaravans.com 5 Lines are open 7 days a week from 9am - 5pm PeRFEct for 5−8 years PeRFEct for 9−12 years As your children get a bit older they may be keen to spread their wings and try new They’re still not quite teenagers, even if they want to be treated like they are, and you may things. Our entertainment and activities for this age group can be done with mum and want to know that they are going to be entertained and safe. Don’t worry, we’ve got it dad always on hand. We’ve highlighted some of the activities and entertainment perfect all covered, with plenty of activities and entertainment to keep them amused and out of for this age group below. mischief all day long. We’ve highlighted some of the things we’re sure they’ll love below.

Activity/Entertainment Location Daytime / Evening Activity/Entertainment Location Daytime / Evening Indoor / Outdoor ref. ref. hols hols M ap M ap M id- ends M id- ends weeks weeks Week- Week- School School in price in price I ndoor / O utdoor I ncluded I ncluded Adventure Playground Adventure Play Area • Daytime Outdoor A17 • • • 9+ Club P The Zone / The Studio • Daytime Indoor / Outdoor A10/A13 • • Animal Adventures Jaks • Daytime Indoor A12 • • Animal Adventures Jaks • Daytime Indoor A12 • • Arts and Crafts The Studio • Daytime Indoor A13 • • • Archery P Bullseye Bay • Daytime Indoor A26 • • • Character Olympics P The Sun & Moon field • Daytime Outdoor by C1 † † † Beach Sports Boing Boing Beach • Daytime Outdoor A30 † † † Cheerleading Skyline Pavilion • Daytime Indoor A23 † † † † † † Brainiac Live! P Centre Stage • Evening Indoor A24 • Coke FC Football Kickabout Quay • Daytime Outdoor A29 • • • Climbing Wall & High Ropes Aerial Adventures £ Daytime Outdoor A5 • • • Looney Tunes Live – The Experiment P Reds • Daytime Indoor A7 † † † † † † Coke FC Football Kickabout Quay • Daytime Outdoor A29 • • • Puppet Castle Skyline Pavilion • Daytime Indoor A22 • • • Fencing Bullseye Bay • Daytime Indoor A26 • • • Skyline Gang Skyline Pavilion • Daytime / Evening Indoor A23 • • • Funfair Funfair • Daytime / Evening Outdoor A18 • • • Splash Waterworld P Splash Waterworld • Daytime Indoor A3 • • • Guinness World Records Live Skyline Pavilion • Daytime Indoor A23 • • Storybook Panto Centre Stage • Daytime Indoor A24 † † † † † † Splash Waterworld Splash Waterworld • Daytime Indoor A3 • • •

P Not to be missed! † 27 May – 29 Aug 2011 only Stars from Britain’s Got Talent Centre Stage / Reds • Evening Indoor A24/A7 • Please note: Some activities may be dependent on the good ol’ British weather. † † From 18 March 2011 onwards Superslam Wrestling Centre Stage / Reds • Daytime Indoor A24/A7 • • If we do need to close, we’ll open up again as soon as it brightens up. Titan the Robot P Skyline Pavilion • Daytime Indoor A23 • •

P Not to be missed! † From 27 May 2011 £ A small charge will apply to this activity, please see page 12 or 13 for further information Please note: Some activities may be dependent on the good ol’ British weather. If we do need to close, we’ll open up again as soon as it brightens up.

6 Phone 01754 614444 Visit butlinsskegnesscaravans.com 7 Lines are open 7 days a week from 9am - 5pm PeRFEct for teEns PeRFEct for ADultS If your teens are happy and occupied, then you’re happy too. We’ve got plenty of A perfect family holiday means that activities you can enjoy together or if they’re looking for a little independence, there are everyone is happy – after all, holiday lots of things they can try on their own – or with the new friends they’ve made on the time is very precious. We want everyone resort. Here’s just a flavour of our teens’ activities below. to enjoy their break with us, so here are a few activities to keep the ‘grown-ups’ entertained. Activity/Entertainment Location Daytime / Evening Indoor / Outdoor ref. hols M ap M id- ends weeks Week- School in price I ncluded Whether you prefer to enjoy activities and Archery Bullseye Bay • Daytime Indoor A26 • • • sports with your children and take delight in Beach Sports P Boing Boing Beach • Daytime Outdoor A30 † † † watching them try new things, or whether you Brainiac Live! P Centre Stage • Evening Indoor A24 • prefer to have a little ‘me time’, we have plenty Cinema Cinema £ Daytime / Evening Indoor A21 • • • of options for parents and grandparents alike. Climbing Wall & High Ropes Aerial Adventures £ Daytime Outdoor A5 • • • There are lots of cafés and bars where you Fencing Bullseye Bay • Daytime Indoor A26 • • • can enjoy a meal or drink or watch the latest Festival Centre Stage • Evening Indoor A24 • • • sporting events on the big screen – just take Funfair Funfair • Daytime / Evening Outdoor A18 • • • a look at pages 14-16. ‘Girls Allowed’ The Spa £ Evening Indoor A14 • • Silent Disco P Jaks • Evening Indoor A12 • • If you fancy a challenge, give our high ropes course and climbing wall a go. Guaranteed Splash Waterworld Splash Waterworld • Daytime Indoor A3 • • • to get your adrenaline pumping! Climbing Stars from Britain’s Got Talent Centre Stage / Reds • Evening Indoor A24/A7 • wall is £6 per person and High Ropes is Street Life Centre Stage • Evening Indoor A24 • • • £10 per person. Ten-Pin Bowling Hotshots £ Daytime / Evening Indoor A25 • • • The Zone – Teens Club P The Zone • Daytime / Evening Indoor / Outdoor A10 • • For those who like to relax and unwind a visit to The Spa is a must. Treat yourself to P Not to be missed! † From 27 May 2011 £ A small charge will apply to this activity, please see page 12 or 13 for further information a little ‘me time’ with a one-and-a-half hour Please note: Some activities may be dependent on the good ol’ British weather. Spa Experience for just £16, a three hour If we do need to close, we’ll open up again as soon as it brightens up. Spa Experience for £20 or spoil yourself with a pampering treatment from just £25. We do advise you to book well in advance as The Spa is very popular and we wouldn’t want you to miss out. Visit butlins.com/spa for more details and prices or call 01754 614450 to book.

If you have little ones who need looking after for an hour or two, so that you can enjoy a little time out, we have an Ofsted-registered nursery, so they’ll be safe and entertained while you enjoy a well earned break. You can book them in for a two hour session during the day for just £5 per child.

8 Phone 01754 614444 Visit butlinsskegnesscaravans.com 9 Lines are open 7 days a week from 9am - 5pm SpLasH WAterworlD S P ORT S Our water wonderland is one of the • Splash Waterworld tends to be a little We’ve got a great choice of sporting highlights of any break, with a sub-tropical quieter when there are big shows on activities, so whether you have a footie-pro climate you’ll get that summer holiday in the afternoon and tends to be busiest in the family or you fancy trying your hand feeling, whatever the weather. in the morning. at something a bit different, there’ll be something to suit you. You can play with your little ones in the • Every Sunday & Thursday from shallow area, or watch your children as they 6.30pm – 8pm we hold an activity Coke FC Football whizz down the chutes and flumes, relax session for a small extra charge. Watch your footie-mad kids polish up their in the bubble pool or enjoy a thrilling ride Choose from inflatables, Aqua Walkers ball control skills with some serious coaching on the Master Blaster. There’s no limit to the and Aqua Gliders. For full details please from FA-qualified instructors. Open to boys amount of times you can visit during your see page 13. and girls of all abilities, ages 5-12yrs. break – and best of all it’s completely free! • Lockers are provided for your convenience Fencing Your guide to Splash Waterworld: and are free to use. You will need a £1 coin Try on the super cool kit and challenge • Splash Waterworld is open daily from to operate them which will be refunded someone to a duel in a safe and controlled 10am – 5pm. when you leave. environment. Great fun for the whole family. • We offer exclusive parent and toddler • In addition to our unisex changing “En garde!” sessions where you can enjoy some facilities, we also provide family Archery quality time with your little ones in a more changing facilities so you can keep A great activity for the whole family to enjoy peaceful environment. Please check your everyone together. together – our fully trained instructors will entertainment guide on arrival for days To make sure we keep everyone nice and safe, age, height and weight guide you through the skills you’ll need restrictions may apply to some of the activities. When visiting Splash and times. Waterworld, please make sure that swimming shorts are above the knee and you’ll be shooting bullseyes in no time. and that all jewellery is removed before entering the pool. Suitable for 9+ year olds.

Below is just a selection of the sporting activities you can look forward to: • Archery • Coke FC Football • Tots Soccer – Road to Wem-Billy • Fencing • Table Tennis Please visit butlins.com/beforeyougo for a full list of all the activities that are planned for your break.

10 Phone 01754 614444 Visit butlinsskegnesscaravans.com 11 Lines are open 7 days a week from 9am - 5pm Splash Waterworld Activity Night Ten-pin Bowling For something a little bit different try our Challenge your family or friends to Aqua Walkers†, suitable for 10+ year olds, a game of ten-pin bowling. £5 per adult, extrA special treats or our Aqua Gliders†, suitable for 8-12 year £4 per child. As many of our activities as possible are Cinema olds. Alternatively you can enjoy the Aqua † The Spa included in the price, but if you’d like to Enjoy the latest thrillers and family favourites at Run inflatable session. An additional charge Treat yourself to some ‘me-time’ at do something a bit different, a few of our our on-resort cinema. £5.50 per adult, £4.50 applies to these activities, please ask for The Spa. Relax with a Spa Experience, activities cost a little extra. We’ve included per child/senior, £16 for family ticket. details at the Splash Waterworld reception. £16 for 1½ hours or £20 for 3 hours, some guideline costs* to help you plan Face Painting Swimming Lessons or pamper yourself with a treatment your budget for your break. † Your children can be transformed into We have swimming lessons for anyone from just £25. Adventure Golf a beautiful butterfly or a terrifying tiger. from 4 years old. Each lesson lasts 30 *We’ve made sure these prices are correct at the time of printing but minutes and an additional charge will they are subject to change so please use them as a guideline only. See who’s the best putter and tee up for £5 per person. For your safety, restrictions such as age, height and weight may a round or two of Adventure Golf. apply – please ask for details at the Splash apply to some activities. Please note that some activities may be Family Fun Bike and Waterworld reception. dependent on the good ‘ol British weather. If we do need to close, £2.50 per person. we’ll open up again as soon as it brightens up. Mountain Bike Hire †As these sessions are very popular and availability is limited, American Pool Exercise and fun all rolled into one, explore we recommend that you pre-book your session at the Splash Enjoy a game of pool in our Hotshots the resort on a 4 seater fun bike. £8 for Waterworld reception when you arrive. sports bar. £3.50 for 30 mins. 30 mins. For the more energetic, we have a range of mountain bikes to suit the whole Arcade Games family. Feel free to ride your bikes either Test your skills and enjoy our range of on or off the resort (if you’re planning to arcade games. Various prices. go exploring, just ask us for a map). Bungee Trampolines £10 per day per bike. Youngsters can practise their somersaults Go-Karting whilst strapped into a safety harness Speedy go-karts on super-fast tracks. that controls their speed and height. £5 per kart. £5 per child. High Ropes & Climbing Wall Character lunch Get the adrenaline pumping on our climbing This fun-packed three-course buffet lunch wall and rope course. From £6. gives the whole family the chance to meet some of their favourite characters. It includes Nursery fun and games for the little ones and each Little ones can play freely or join in child leaves with a special photo and a little supervised activities, including arts gift as well as some lovely memories. and crafts, and there’s plenty of toys £15 per person (or £50 for a family – to keep them busy too. £5 per child 2 adults and 2 children). Just call us on for a 2 hour session. 0845 070 4754 (press 3 for the Skegness resort) before you arrive to see if we have Quasar Laser availability and to pre-book, or pop in to With state-of-the-art laser packs and the Discover Butlins centre or Guest Services phasors, you can stalk your foe in our when you arrive on the resort. multilevel arena. Ideal for players of all ages. £3 per person. Children must be accompanied by a paying adult.

12 Phone 01754 614444 Visit butlinsskegnesscaravans.com 13 Lines are open 7 days a week from 9am - 5pm Restaurant Category Description Opening hours Breakfast Lunch Dinner

Traditional Our family-friendly pub, with a children's play area right Open: Pub on the doorstep. There's an extensive choice of good 9am to 11pm value dishes from traditional favourites to cuisine from Where to eat around the world. It also serves breakfast plus features a Food served: • • • It’s lovely to take your family out for a light bite menu available for quick snacks during the day. 9am to 9pm meal when you’re on holiday and we have a great variety of restaurants and Pizza and Try our ‘all you can eat’ buffet, available from midday to Open: cafés for you to choose from, whether pasta 3pm and from 5pm to 7pm, with a range of pizza, pasta Midday to 10pm you’re looking for a leisurely meal or and salad – Papa John’s is a great place to refuel. Eat in, Takeaway • • something on the go, we have just the takeaway & Takeaways and deliveries are available. Please phone and delivery: right place for you. delivery 01754 614449 to place an order. Midday to midnight We’ve a list of all our main restaurants Lunch & A coffee bar during the day and wine bar in the evening. Open: below. The Premium and Food Court dining snacks You can relax and enjoy a Costa coffee or cool drink on 10am to 11pm restaurants are marked with a and can one of our comfy sofas, or mingle in our bar area. A selection of delicious sandwiches and cakes is • be enjoyed by self-catering guests on a ‘pay available during the day. as you go’ basis, subject to availability.

Organic Tasty food, healthy choices, 100% organic fairtrade Open: There are also plenty of other places to coffee plus coffee. Refuel with one of our chock-full sandwiches, 8am to 9pm grab a bite to eat or snack while you’re hot and baguettes or paninis, enjoy one of our loaded jacket cold food potatoes or check out our salad bar. Choose from our • • • on the go. made-to-order organic coffees, smoothies and organic Eat in & milkshakes and don’t forget to indulge with an extra takeaway. special handmade cake or pud.

Restaurant Category Description Opening hours Breakfast Lunch Dinner Fish & chips As you're by the seaside why not try some delicious fish Open: Premium A stylish family friendly experience in one of our Breakfast: and chips in Finnigan's restaurant or perhaps have Midday ‘til late Buffet Premium dining restaurants. 8am to 11am Eat in & a takeaway and enjoy them in the comfort of your Dinner: takeaway accommodation. • • 4pm to 7pm • • Why not finish off your night with one of our kebabs. (4pm to 7.30pm on check in days) From Perfect for a quick bite and home of the Flame Grilled Open: Premium Our second premium dining restaurant is colourful Breakfast: breakfasts Whopper. You can even try our delicious Fusion Ice 9am ‘til late Buffet and modern with a children's play area to keep 8am to 11am to burgers Creams! We’re situated in the heart of the Skyline the little ones amused. Dinner: Pavilion, so you won’t miss a thing. Breakfast: • • • 4pm to 7pm • • 9am to midday

(4pm to 7.30pm on check in days)

Food Court One of our Food Court restaurants featuring buffet Breakfast: Buffet style serveries, each offering different menu 8am to 10.30am options, so everyone can find their perfect choice. Dinner: Plus, there’s tasty Annabel Karmel options for the 4.30pm to 7pm • • children and free Heinz or Cow & Gate baby food jars for the tiny ones. (4.30pm to 7.30pm on check in days)

Food Court Our second Food Court restaurant offering buffet Breakfast: Buffet choices. Fantastic choices at breakfast and dinner 8am to 10.30am time. Plus, there’s tasty Annabel Karmel options for Dinner: the children and free Heinz or Cow & Gate baby 4.30pm to 7pm • • food jars for the tiny ones. (4.30pm to 7.30pm on check in days)

Please note that restaurant opening hours are subject to change, therefore please check on arrival on the resort.

14 Phone 01754 614444 Visit butlinsskegnesscaravans.com 15 Lines are open 7 days a week from 9am - 5pm Time for A drink! A Few holiday treAts... Whether you’re looking for a cuppa and Hotshots a natter, or a cocktail whilst enjoying the Have a game of ten-pin bowling or evening entertainment, you’ll find American pool in our sports bar or watch and All the EsSentiAlS a perfect bar to suit the occasion. Sky Sports and keep up to date with your favourite sport. We’ve got a range of shops right here on Toybox Bar Rosso the resort offering all the essentials and The ultimate destination for kids, with it’s huge Relax with a classy cocktail, a glass of wine Jaks some great treats too! array of toys, games and DVDs. or a beer or enjoy a Costa Coffee in the heart Dance the night away at our DJ disco bar. of the Skyline Pavilion. Perfect for watching DISCOVER BUTLINS Treasures Gift Store the kids while they enjoy the entertainment. The Front Room We’re here to point you in the right direction Discover the world of Butlins in our gift shop, Enjoy a leisurely Costa Coffee or a drink after or give you some hints and tips about selling Billy Bear, Skyline Gang and Butlins Centre Stage and Reds dinner whilst soaking up our contemporary, what to do next. Pop in and see us, we’re merchandise alongside other gifts. Our famous live entertainment venues have stylish surroundings. always happy to help. If you’d like to book their own large bars where you can enjoy or enquire about your next break for this your favourite tipple while you enjoy one The Sun & Moon Pub year or next, our Holiday Booking Shop of our shows. Our family-friendly local pub, with children’s is also located here. play area just outside. Great for a meal, coffee or a drink after dinner. Mega Treats A delight for those with a sweet tooth. Sweets, chocolates, lollies and ice cream... we know you’ll be back for more! Photocall Take your holiday memories home to show your friends and family. You can also collect your photos taken by the Butlins photographers or print your own photos using our digital photo kiosk. Spar For everyday supplies you can’t do without. We offer a great range of fresh food, wine, beer and household products, plus hot food to go, fresh coffee and electronic mobile top-ups. The Outlet Store Pop in for a magazine, newspaper or some holiday essentials. There’s also a selection of gifts and sportswear.

1616 Phone 01754 614444 Visit butlinsskegnesscaravans.com 1717 Lines are open 7 days a week from 9am - 5pm Nursery Safety We have an Ofsted-registered nursery run by Providing a safe and secure holiday a qualified team so parents can relax while environment for all our guests has always A few more their little ones are looked after in a clean, been one of our priorities. So that you can safe environment. We have a room for 2-5 enjoy your break with complete peace of year olds where children can join in our 2 mind, we maintain a comprehensive need−to−knows hourly activity sessions and “Tots Town” is our CCTV system that’s monitored by our completely free themed room for 0-5 year specially trained Resort Safety Team. If you still have a few questions then First Aid and Medical Help olds where parents and children can enjoy If you need to contact our Resort Safety you’ve come to the right place. We’ve Trained first-aiders are available on the some quality play time together. We also team during your break feel free to call tried to include all the information you resort every day – should you require have a bright, stimulating room for children them on 01754 769653. might need on the next few pages. If you medical assistance over your holiday, 6 weeks - 2 years where babies and Smoking areas have any further questions, please visit please contact the Caravan Village reception toddlers can play or simply take a nap. We’ve provided shelters for any guests who butlins.com/beforeyougo or call us on team for information. Skegness & District Call 01754 614431 for more information wish to smoke. You’ll find them outside 01754 614444. hospital is three miles from the resort and on costs and opening times. Centre Stage and The Sun & Moon Pub. Beacon Medical Centre is situated nearby. Caravan Village reception Photo ID In an emergency, and when the Caravan Wi-Fi Internet Access Our Caravan Village team is always happy If anyone in your group is lucky enough Village reception is closed, please contact Now available free on the resort! For those to help with anything you need. If you need to look under 21, proof of age may be the Resort Safety Team, 24 hours a day, of you who need to catch up with important anything outside their opening hours, please requested in any of our licensed venues. on 01754 769653. e-mails or check out the latest news on feel free to contact our Resort Safety Team, Please note that only a valid passport or Twitter, there are Wi-Fi hotspots situated 24 hours a day, on 01754 769653. Hire Shop photo driving licence will be accepted. in The Front Room and The Sun To cut down on your packing, you can hire Celebrations Redcoats & Moon Pub. all sorts when you get here like highchairs, WiFi If you’re celebrating a special occasion Every Butlins Redcoat has been chosen for cots, baby baths, family fun bikes, towels, and would like to arrange one of our their sunny disposition and talent for making wheelchairs, scooters and much more. special celebration packages, please call people happy. Your kids will fall in love with We advise you to pre-book any items in us for further details. We have two different them and so will you. They’re your hosts advance to avoid any disappointment. packages for you to choose from: our and they’ll be around the resort everyday to Just call 01754 614408 to pre-book. party package will take place in one of entertain your children or to help you make A small charge and a refundable deposit our restaurants while our celebration the most of your break. will be applicable. package is designed specially for adults and includes flowers, chocolates and wine Money which are delivered to your accommodation. We’ve tried to include as much as possible in To discuss our party packages, please call the price of your Butlins break, but you might 01754 614502 and for our celebration find that you want some spending money packages, please call 01754 614484. while you’re here. There are cash machines in the Skyline Pavilion and The Sun & Moon Environmental Policy Pub. There’s a small charge for using these. Butlins is committed to minimising our impact Cashback is also available for free at some on the environment and with your help of the resort shops, including The Outlet, Spar we can make an even bigger difference. and Treasures Gift Shop, if you spend more Towels (where provided) and bed linen are than £5 per transaction. not laundered until after your departure. We also encourage you to turn off the TVs when they’re not in use, by not providing TV remote controls. Recycling bins are available for all your recyclable rubbish.

18 Phone 01754 614444 Visit butlinsskegnesscaravans.com 19 Lines are open 7 days a week from 9am - 5pm CheckING in Here’s our guide to help get your break SILVER Caravan GUESTS off to a good start. You can check in from 4pm. Checking in Gold Caravan GUESTS When you arrive at the entrance to the You can check in from 3pm. Caravan Village, please have your holiday booking confirmation to hand. We’ll direct Gold Plus Caravan GUESTS you to a free car park and the appropriate You can check in from 2pm. Check In area – where you’ll be met by Wristbands our Welcome team. Anyone in your group All registered guests will receive a wristband can come along to pick up the keys, just in their arrival pack when they check in. You remember to bring the booking confirmation will need your wristband in order to enter with you. the Caravan Village and the main resort. If you’re arriving by car, just leave your If you lose your wristband, we’re sorry, but luggage in your vehicle until you can there will be a charge for a replacement, so access your accommodation. If you’re please wear it at all times and keep it safe. arriving by taxi or coach, feel free to use our left luggage office situated beside the Arriving early... or late coach park on the main resort until your The fun starts when you get here, so accommodation is available. if you arrive with time to spare you can enjoy our facilities, including restaurants and bars, while we finish preparing your accommodation. If you’re running late and Check In has closed, don’t panic, just head to the Caravan Village entrance where you can collect your wristbands and keys throughout the night. Checking Out We know you won’t want to think about this now, but when your holiday is over, you will need to leave your accommodation by 10am on your last day. Please hand your keys in to the Caravan Village reception or to the Resort Safety Team at the Caravan Village entrance on your way out... but the good news is that you’re welcome to stay on the resort until 12 midday.

20 Phone 01754 614444 Visit butlinsskegnesscaravans.com 21 Lines are open 7 days a week from 9am - 5pm Entertainment & Activities A15 Amusements Shops A16 Indoor Soft Play Area A1 Quasar Laser B1 Hire Shop A17 Adventure Play Area A2 Bob the Builder’s Yard B2 Outlet Shop A18 Funfair A3 Splash Waterworld B3 Prize Shop A19 Go-Kart Track Skegness Resort A4 Adventure Golf B4 Supermarket A20 Crazy Horse Here’s a map of the resort to give you an idea of where to find everything. The Skyline A5 Aerial Adventures B5 Toybox A21 Cinema A6 Leisure Hub B6 Treasures Pavilion is at the heart of the resort and inside it’s non-stop showtime! A22 Puppet Castle A7 Reds B7 Mega Treats A23 Skyline Pavilion Stage A8 Tennis Courts B8 Photocall A24 Centre Stage A9 Green Baize Games Room A25 Hotshots Food & Drink A10 The Zone A26 Bullseye Bay A11 Prize Bingo C1 The Sun & Moon Pub A27 Outdoor Pool A12 Jaks C2 Papa John’s A28 Activity Gardens A13 The Studio C3 The Front Room A29 Kickabout Quay A14 The Spa C4 A30 Boing Boing Beach C5 Bar Rosso C6 Soho Coffee C7 Finnigan’s Fish & Chips Guest Dining Restaurants D1 Coral Beach Restaurant Beach Walk D2 Coast Restaurant Beach Gate D3 Ocean Drive Restaurant

G6 D4 The Yacht Club G6 G7 G8 G9 G9 G10 G10 Oyster Bay Check Ins & Receptions SILVER APARTMENTS E1 Oyster Bay Check In A28 E1 F1 E2 Gold Reception Ocean Point A8 Lagoon Bay E3 Guest Services STANDARD & SILVER A26 A30 STANDARD APARTMENTS F2 A9 E4 Starfish Quay Check In G7 APARTMENTS A29 G6 Paci c Wharf E5 Touring Park & Reception STANDARD ROOMS E6 Caravan Village & A1 & SILVER DISABLED Caravan Sales Reception G5 E2 A5 A2 C2 ACCOMMODATION E7 Skyline Pavilion Check In Star sh Quay Star sh Quay A4 A10 SILVER ROOMS SILVER APARTMENTS Services & Amenities The Keys Skyline Parade B2 E3 GOLD APARTMENTS A6 B1 F1 Nursery C1 A27 A3 G10 Skyline Pavilion F2 Royal Arthur Suite Skyline Parade F3 Resort Safety A13 A14 A17 F3 E4 F4 Launderette D1 A7 D2 C3 A11 B3 A15 F5 Discover Butlins G5 G4 A12 A16 F6 Lost Property G10 G10 A18 A19 Toilets Inside Skyline Pavilion G1 G3 Car Park G11 C4 F5 C6 B5 A21 G1 Reds Parking D3 Subway to Day E7 Visitor Entrance & G2 Day Visitor Parking B4 F3 A22 Caravan Village G3 Splash Waterworld Parking A23 C7 G4 The Sun & Moon Parking A52 C5 A52 Skegness Town Centre Resort Entrance G5 The Keys Parking A52 B6 A52 Boston D4 A52 A52 G6 Oyster Bay Parking

A24 G7 Ocean Point Parking B8 B7 A15 G2 E5 G8 Lagoon Bay Parking F6 G9 Pacific Wharf Parking A25 E6 F4 A20 B4 G10 Starfish Quay Parking Day Visitor Entrance G11 Coach Parking

Roadway Pathway

22 Phone 01754 614444 Visit butlinsskegnesscaravans.com 23 Lines are open 7 days a week from 9am - 5pm Show us the way A631 A1031 CARAVAN VILLAGE Address A157 Louth Mablethorpe A15 Butlins A46 A16 A153 Aby Roman Bank Chapel St Leonards Skegness Alford A52 Lincoln A158 A1028 PE25 1NJ A158 Burgh Le Marsh Directions are also available on Skegness our website, butlins.com A52 Gibraltar Point

A16 A15 10 MILES

Boston A17 Sleaford By Car By Coach or Train From Boston If you’re coming by coach, you’ll arrive at our Simply follow the A16 and then at the coach park or the resort’s main entrance, Partney roundabout, just past Spilsby, where we’ll meet you. If arriving by train, pick up the A158 to Skegness and follow you’ll find there’s a bus service between the signs for Butlins. Skegness railway station and the resort – look out for the Red Bus, for a small charge, From Louth it will bring you right into the resort. Follow the A16, then at the Ulceby roundabout, take the A1028. At the Gunby roundabout take the 2nd exit onto the A158 Follow us ON... towards Skegness, then bear left (signposted Orby) and follow the signs to Butlins. facebook.com/ From Lincoln butlins.skegness.caravan.village Follow the A158 – at the Gunby roundabout take the 3rd exit towards Skegness then bear left (signposted Orby) and follow the twitter.com/caravanvillage signs to Butlins. BY Taxi Our local recommended service is Redcabs on 01754 765555.

Phone 01754 614444 Visit butlinsskegnesscaravans.com Lines are open 7 days a week from 9am - 5pm

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