TENANTS’ FORUM CALENDAR 2021

choice-housing.org Message from Chair, Choice Tenants’ Central Forum

As Chair of the Tenants’ Forum and on behalf of the Editorial Team, I would like to introduce you to our 2021 Choice calendar.

Our Editorial Team is made up of tenants and staff working together on numerous publications - most notably Choice News and this annual calendar.

We hope you find the calendar useful as it has lots of space to record those special dates and events – as well as highlighting bank holidays and other important occasions. Also included is some information on the services Choice offer, as Choice Tenants’ Forum Editorial Team: well as opportunities the Association provides for tenants to engage. Julita Boyle, Bill Jeffrey, Geraldine McKee, Billy McKee, Rita Murray, Sylvia Shaw, James Watson and Siobhan Rogan. ‘Together we enrich lives’ is the mission statement at Choice and working together with tenants to improve services and create good homes is a cornerstone of what this Association does. Your feedback can help us shape and improve these services. We have a number of interesting ways for you to get involved. I know the Tenant If you’re interested in joining our Tenant Involvement Involvement Team would love to hear from you and I would encourage you to use Programme please contact the Tenant Involvement your voice and engage with Choice. Team on 0300 111 2211 2020 has been an unprecedented year as we all adapt to the new ‘normal’ because of Covid-19. As a result Choice is maintaining tenant engagement virtually which has helped us stay in contact and continue to have input on behalf of Choice tenants across a range of issues. If this is something you would like to try or sign up to just give the Tenant Involvement Team a call. Choice provides help and support to tenants where necessary and I know this will go on in the months ahead.

Finally - I know in 2021 we will continue the good work we do in the Tenants’ Forum helping Choice build sustainable thriving communities.

With every good wish for the New Year, Covid-19 Advice

Everyone must help stop coronavirus spreading. For up to date information visit Rita Murray Chair, Choice Tenants’ https://www.publichealth.hscni.net/ Central Forum GREAT SERVICES January 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 New Year’s Day

4 5 6 7 8 9 10 Birthday of Guru Gobind Singh (Sikh) Epiphany

11 12 13 14 15 16 17

18 19 20 21 22 23 24

We are here to support you, contact us if 25 26 27 28 29 30 31 you would like Yuan Tan (Chinese New confidential Year) (Buddhist) money advice from our expert Eanáir Janvier Januari Sausis Styczeń Janeiro Lanuarie Enero Janaayo team.

Choice Financial Inclusion Team L-R: Tom Reilly, Aidan McCrea, Carleen Stevenson, and choice-housing.org Heather Jackson (not pictured). GREAT PEOPLE FEBRUary 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4 5 6 7

8 9 10 11 12 13 14

Chinese St. Valentine’s New Year Day

15 16 17 18 19 20 21 Shrove Tuesday (Pancake Day)

22 23 24 25 26 27 28

Purim (Jewish)

Cross Community Ceilidh, February 2019 Feabhra Février Februari Vasaris Luty Fevereiro Februarie Febrero Febraayo GREAT PEOPLE MARCH 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4 5 6 7

St. David’s Day

8 9 10 11 12 13 14 Isra and Mi’raj Mothering (Islamic) Sunday

15 16 17 18 19 20 21

St. Patrick’s Day

22 23 24 25 26 27 28 Pesach Palm Sunday, British begins Summertime (Passover) starts

Emaur Mercer, 29 30 31 Lillie Court, Holi (Hindu) Lisburn Art Club Márta Mars Maart Kovas Marzec Março Martie Marzo Maarso

choice-housing.org GREAT HOMES APRIL 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4

Good Easter Friday Sunday

5 6 7 8 9 10 11

Easter Monday

12 13 14 15 16 17 18 Baisakhi (Creation of Ramadam the Khalsa) beings (Islamic) (Sikh)

19 20 21 22 23 24 25

Rama Navami St George’s (Hindu) Day

Devenish 26 27 28 29 30 Drive, Monkstown Aibreán Avril Balandis Kwiecień Abril Aprilie Abril Abriil

choice-housing.org GREAT SERVICES MAY 2021

MON TUE WED THURS FRI SAT SUN 31 1 2

Spring Bank Holiday

3 4 5 6 7 8 9 Laylat al- Qadr (Night May Day of Destiny) Bank Holiday (Islamic)

10 11 12 13 14 15 16 Martyrdom Ascension of Guru Arjan Day Dev (Sikh)

17 18 19 20 21 22 23 Pentecost/ CONNECT Shavuot (Jewish) Pentecost WITH CHOICE 24 25 26 27 28 29 30 Veska (Buddah Day) Trinity (Buddhist) Sunday @ChoiceHousing Bealtaine Mai Mei Gegužė Maj Maio Mai Mayo Maajo Choice Housing

@choice_housing

[email protected] choice-housing.org GREAT HOMES JUNE 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4 5 6

7 8 9 10 11 12 13 Bank Holiday (ROI)

14 15 16 17 18 19 20 Martyrdom of Guru Arjan Dev (Sikh) Father’s Day

21 22 23 24 25 26 27 Summer Solstice Longest Day

Lawnfield 28 29 30 Close, Newcastle Meitheamh Juin Juni Birželis Czerwiec Junho Iunie Junio Juun

choice-housing.org GREAT PEOPLE JULY 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

Battle of the Tish’a B’Av Boyne (Jewish)

19 20 21 22 23 24 25

Eid al-Adha (Islamic)

26 27 28 29 30 31 Ann Davis, Choice Tenant

Iúil Juillet Juli Liepa Lipiec Julho Iulie Julio Luuliyo

2020

choice-housing.org GREAT PEOPLE AUGUST 2021

MON TUE WED THURS FRI SAT SUN 30 31 1 Krishna Summer Janmashtami Bank (Hindu) Holiday

2 3 4 5 6 7 8

9 10 11 12 13 14 15 Al-Hijra/ Muharram (New Year) (Islamic)

16 17 18 19 20 21 22 Raksha Bandhan (Hindu)

Billy McKee 23 24 25 26 27 28 29 Tenants’ Forum Conference 2019 Lúnasa Août Augustus Rugpjūtis Sierpień Agosto Agosto Agoosto

choice-housing.org GREAT PEOPLE SEPTEMBER 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4 5

6 7 8 9 10 11 12 Rosh HaShanah (New Year) Ganesh (Jewish) Chaturthi (Hindu)

13 14 15 16 17 18 19 Yom Kippur (Day of Atonement) (Jewish)

20 21 22 23 24 25 26 Sukkot begins (Tabernacles) (Jewish)

Gardening 27 28 29 30 Shmini Simchat event in Atzeret Torah Loughbrickland (Jewish) (Jewish) Meán Fómhair Septembre Rugsėjis Wrzesień Setembro Septembrie Septiembre Sebteembar GREAT PEOPLE OCTOBER 2021

MON TUE WED THURS FRI SAT SUN 1 2 3

4 5 6 7 8 9 10 Navratri begins (Hindu)

11 12 13 14 15 16 17 Mawlid an Vajayadashama Nabi (Prophet’s (Dussehra) Birthday) (Hindu) (Islamic)

18 19 20 21 22 23 24

T:Buc initiative 25 26 27 28 29 30 31 British Summer with Dunclug Bank Time Ends Holiday (clocks back) Primary, (ROI) Halloween Ballymena Deireadh Fómhair Octobre Oktober Spalis Październik Outubro Octombrie Octubre Oktoobar GREAT SERVICES NOVEMBER 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4 5 6 7 Diwali Bonfire Night/ (Hindu) Guy Fawkes’ Night

8 9 10 11 12 13 14

Remembrance Sunday

15 16 17 18 19 20 21

22 23 24 25 26 27 28 Advent Sunday Martyrdom of Hanukkah Guru Tegh begins (Jewish) Bahadur (Sikh)

View our energy 29 30 saving advice at St. Andrew’s Day choice-housing.org Samhain Novembre Lapkritis Listopad Novembro Noiembrie Noviembre Nofeembar

choice-housing.org WISHING YOU A MERRY

& A PEACEFUL DECEMBER 2021

MON TUE WED THURS FRI SAT SUN 1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26 Boxing Winter Day (St. Solstice – Christmas Stephen’s Shortest Day Day Day ROI)

Sadie Norton 27 28 29 30 31 Christmas New Year’s Card Winner, Eve Lillie Court Lisburn Nollaig Décembre Gruodis Grudzień Dezembro Decembrie Diciembre Diseembar

choice-housing.org Different ways to pay your rent Fire Safety Anti-social Behaviour and other charges Support for our customers Fires happen when you least expect them, often during the night. They also spread very quickly, Choice appointed Insec Security to provide damaging property, injuring and killing people. assistance to tenants whenever problems are encountered in relation to Anti-social Behaviour Going Online – Pay The allpay App – Pay your rent your rent online at via the allpay App which is available For more information or to download (ASB). This may include problems with excessive www.choice-housing.org to download from the Apple App our Fire Safety Handbook visit noise or threatening behaviour. by clicking on ‘Pay Rent’ store, Windows Phone store or on the homepage. Google Play enabling you to pay choice-housing.org your rent from your Apple, Windows Please note the following: or Android smartphone. • Tenants should continue to report all cases of ASB to the Services Centre on 0300 111 2211, during normal office hours. Please note the Insec Security service is only available to Fire Safety Choice tenants outside office hours. Handbook Together we enrich • Any tenant who has concerns for their own Essential fire safety lives information for safety, or believes that a crime has been Direct Debit – Set up a Phone us – You will need to your home Direct Debit agreement. give us your rent reference committed, should contact the PSNI. Please contact the number (on your rent payment Income Recovery Team card), your debit or credit card • Tenants living in sheltered housing schemes on 0300 111 2211. details, and the amount you should continue to report all cases of ASB want to pay. directly to their Scheme Co-ordinator or to the Services Centre on 0300 111 2211, during choice-housing.org normal office hours.

Insec Security will only visit the person who is AW Choice Fire Safety A4.indd 2 16/10/2018 10:18 causing the ASB. Insec will not visit the tenant making the complaint. This process is to ensure confidentiality is maintained. Help with housing – Housing Post – Send a cheque or Benefit/Universal Credit direct postal order to our head payment – If you claim housing office. Never send cash. Please contact the Association if you require benefit or housing costs from You need to allow three further information regarding this service. Universal Credit it can be paid days for your payment to directly to your rent account. If reach us on time. these payments do not cover the full amount you still need to pay us the difference. Insec Security 028 9020 0080 Housing Executive EMERGENCY SERVICES USEFUL www.nihe.gov.uk 0344 892 0900 PSNI NUMBERS www.psni.police.uk Simon Community NI 999 or 101 25-27 Franklin Street Belfast City Council Northern Ireland Fire www.belfastcity.gov.uk Belfast and Rescue Service County Antrim BT2 8DS 028 9032 0202 Headquarters www.simoncommunity.org 1 Seymour Street, Lisburn Department for Communities 028 9023 2882 www.communities-ni.gov.uk Co. Antrim, BT27 4SX 028 9082 9000 Samaritans www.nifrs.org 5 Wellesley Avenue 028 9266 4221 Northern Ireland Federation Belfast BT9 6DG In emergency 999 of Housing Associations 0330 094 5717 www.nifha.org Northern Ireland 028 9023 0446 De Paul Ambulance Service 298 Antrim Road Knockbracken Healthcare Park Chartered Institute of Housing Belfast BT15 3BJ Saintfield Road www.cih.org 028 9074 3668 Belfast BT8 8SG 028 9077 8222 www.nias.hscni.net HOPE Department for Infrastructure 028 9040 0999 www.infrastructure-ni.gov.uk Utility Services In emergency 999 028 9054 0540 Budget Energy Department for Agriculture, www.bugetenergy.co.uk Hospitals 0800 012 1177 Environment and Rural Affairs Belfast City Hospital, Belfast www.daera-ni.gov.uk Electric Ireland 028 9032 9241 0300 200 7852 www.electricireland.com Royal Victoria Hospital, Belfast Translink 0345 600 5335 028 9024 0503 www.translink.co.uk Click Energy 028 9066 6630 Ulster Hospital, Belfast www.clickenergyni.com 028 9048 4511 0800 1 070732 Advice Agencies Mater Hospital, Belfast Power NI 028 9074 1211 Housing Rights www.powerni.co.uk www.housingrights.org.uk 0345 745 5455 Musgrave Park Hospital, Belfast 028 9090 2000 Choice 028 9024 5640 SSE Airtricity Citizen Advice Bureau www.sseairtricity.com Lagan Valley Hospital, Lisburn Leslie Morrell House www.citizenadvice.org.uk 0345 601 9093 028 9266 5141 37 - 41 May Street 0300 123 3233 SSE Airtricity (Natural Gas) Altnagelvin Area Hospital, 028 9023 1120 www.airtricitygasni.com Co. Londonderry 028 7134 5171 Belfast Equality Commission 0345 900 5253 www.equalityni.org Firmus Energy Omagh Hospital and BT1 4DN 028 9050 0600 Primary Care Complex www.firmusenergy.co.uk 028 8283 3100 Ombudsman 0330 0249 000 Craigavon Area Hospital, T: 0300 111 2211 www.nipso.org.uk Phoenix Natural Gas 0800 34 34 24 Co. Armagh www.phoenixnaturalgas.com 028 3833 4444 Energy Saving Trust 08 0000 2001 www.energysavingtrust.org.uk Daisyhill Hospital, Co. Armagh Northern Ireland Electricity 028 3083 5000 0800 142 2865 Networks (NIE) Age NI www.nienetworks.co.uk South West Acute Hospital, Co. Fermanagh www.ageuk.org.uk/northern-ireland 03457 643 643 choice-housing.org 028 6638 2000 028 9024 5729 NI Water Causeway Hospital, Law Society of Northern Ireland www.niwater.com 0345 744 0088 Co. Londonderry www.lawsoc-ni.org 028 7032 7032 028 9023 1614