Maintenance and Service Guide HP Elitedesk 800 G3 TWR
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Maintenance and Service Guide HP EliteDesk 800 G3 TWR Business PC HP EliteDesk 880 G3 TWR Business PC © Copyright 2017 HP Development Company, Product notices Software terms L.P. This user guide describes features that are By installing, copying, downloading, or AMD is a trademark of Advanced Micro Devices, common to most models. Some features may otherwise using any software product Inc. Bluetooth is a trademark owned by its not be available on your computer. preinstalled on this computer, you agree to be proprietor and used by HP Inc. under license. bound by the terms of the HP End User License Intel, Celeron, and Pentium are trademarks of This guide describes features that are common Agreement (EULA). If you do not accept these Intel Corporation in the U.S. and other to most models. Some features may not be license terms, your sole remedy is to return the countries. Microsoft and Windows are available on your computer. entire unused product (hardware and software) trademarks of the Microsoft group of within 14 days for a full refund subject to the companies. In accordance with Microsoft’s support policy, refund policy of your seller. HP does not support the Windows® 8 or The information contained herein is subject to Windows 7 operating system on products For any further information or to request a full change without notice. The only warranties for configured with Intel and AMD 7th generation refund of the price of the computer, please HP products and services are set forth in the and forward processors or provide any contact your seller. express warranty statements accompanying Windows 8 or Windows 7 drivers on such products and services. Nothing herein http://www.support.hp.com. should be construed as constituting an additional warranty. HP shall not be liable for Not all features are available in all editions of technical or editorial errors or omissions Windows. This computer may require upgraded contained herein. and/or separately purchased hardware, drivers and/or software to take full advantage of First Edition: January 2017 Windows functionality. Go to http://www.microsoft.com for details. Document Part Number: 913316-001 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1). iii iv Safety warning notice Table of contents 1 Product features ........................................................................................................................................... 1 Standard configuration features ........................................................................................................................... 1 Front panel components ........................................................................................................................................ 2 Rear panel components ......................................................................................................................................... 3 Serial number location .......................................................................................................................................... 4 2 Illustrated parts catalog ................................................................................................................................ 5 TWR chassis spare parts ........................................................................................................................................ 5 Computer major components ............................................................................................................. 5 Miscellaneous parts ............................................................................................................................. 7 Boards, cards, and ports ..................................................................................................................... 8 Cables and adapters ............................................................................................................................ 9 Drives ................................................................................................................................................. 10 3 Routine care, SATA drive guidelines, and disassembly preparation .................................................................. 11 Electrostatic discharge information .................................................................................................................... 11 Generating static ............................................................................................................................... 11 Preventing electrostatic damage to equipment ............................................................................... 12 Personal grounding methods and equipment .................................................................................. 12 Grounding the work area ................................................................................................................... 12 Recommended materials and equipment ........................................................................................ 13 Operating guidelines ........................................................................................................................................... 13 Routine care ......................................................................................................................................................... 14 General cleaning safety precautions ................................................................................................ 14 Cleaning the Computer Case ............................................................................................................. 14 Cleaning the keyboard ....................................................................................................................... 14 Cleaning the monitor ......................................................................................................................... 15 Cleaning the mouse ........................................................................................................................... 15 Service considerations ......................................................................................................................................... 15 Power supply fan ............................................................................................................................... 15 Tools and software Requirements .................................................................................................... 15 Screws ............................................................................................................................................... 16 Cables and connectors ...................................................................................................................... 16 Hard Drives ........................................................................................................................................ 16 Lithium coin cell battery .................................................................................................................... 16 SATA hard drives .................................................................................................................................................. 17 v SATA hard drive cables ......................................................................................................................................... 17 SATA data cable ................................................................................................................................. 17 SMART ATA drives ................................................................................................................................................ 17 Cable management .............................................................................................................................................. 18 4 Removal and replacement procedures – Microtower (MT) chassis .................................................................... 19 Preparation for disassembly ............................................................................................................................... 19 Access panel ......................................................................................................................................................... 20 Front bezel ........................................................................................................................................................... 21 Front bezel security ............................................................................................................................................. 22 Removing bezel blanks .......................................................................................................................................