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Maintenance and Service Guide HP Elitedesk 800 G4 SFF Business PC

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Maintenance and Service Guide HP Elitedesk 800 G4 SFF Business PC Maintenance and Service Guide HP EliteDesk 800 G4 SFF Business PC © Copyright 2018 HP Development Company, Product notice Software terms L.P. This guide describes features that are common By installing, copying, downloading, or AMD is a trademark of Advanced Micro Devices, to most models. Some features may not be otherwise using any software product Inc. Bluetooth is a trademark owned by its available on your product. To access the latest preinstalled on this computer, you agree to be proprietor and used by HP Inc. under license. user guide, go to http://www.hp.com/support, bound by the terms of the HP End User License Intel, Celeron, and Pentium are trademarks of and follow the instructions to find your Agreement (EULA). If you do not accept these Intel Corporation in the U.S. and other product. Then select User Guides. license terms, your sole remedy is to return the countries. Microsoft and Windows are entire unused product (hardware and software) trademarks of the Microsoft group of within 14 days for a full refund subject to the companies. refund policy of your seller. The information contained herein is subject to For any further information or to request a full change without notice. The only warranties for refund of the price of the computer, please HP products and services are set forth in the contact your seller. express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2018 Document Part Number: L17285-001 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1). iii iv Safety warning notice Table of contents 1 Product features ........................................................................................................................................... 1 Standard configuration features ........................................................................................................................... 1 Front panel components ........................................................................................................................................ 2 Rear panel components ......................................................................................................................................... 3 Serial number location .......................................................................................................................................... 3 2 Illustrated parts catalog ................................................................................................................................ 4 Computer major components ................................................................................................................................ 4 Miscellaneous parts ............................................................................................................................................... 7 3 Routine care, SATA drive guidelines, and disassembly preparation .................................................................... 9 Electrostatic discharge information ...................................................................................................................... 9 Generating static ................................................................................................................................. 9 Preventing electrostatic damage to equipment ............................................................................... 10 Personal grounding methods and equipment .................................................................................. 10 Grounding the work area ................................................................................................................... 10 Recommended materials and equipment ........................................................................................ 11 Operating guidelines ........................................................................................................................................... 11 Routine care ......................................................................................................................................................... 12 General cleaning safety precautions ................................................................................................ 12 Cleaning the computer case .............................................................................................................. 12 Cleaning the keyboard ....................................................................................................................... 12 Cleaning the monitor ......................................................................................................................... 13 Cleaning the mouse ........................................................................................................................... 13 Service considerations ......................................................................................................................................... 13 Power supply fan ............................................................................................................................... 13 Tools and software requirements ..................................................................................................... 13 Screws ............................................................................................................................................... 13 Cables and connectors ...................................................................................................................... 14 Hard Drives ........................................................................................................................................ 14 Lithium coin cell battery .................................................................................................................... 14 SATA hard drives .................................................................................................................................................. 15 SATA data cable .................................................................................................................................................... 15 SMART ATA drives ................................................................................................................................................ 15 Cable management .............................................................................................................................................. 16 v 4 Removal and replacement procedures ........................................................................................................... 17 Preparation for disassembly ............................................................................................................................... 17 Access panel ......................................................................................................................................................... 18 Front bezel ........................................................................................................................................................... 19 Slim optical drive bezel blank .............................................................................................................................. 20 Front bezel dust filter .......................................................................................................................................... 21 System board connections .................................................................................................................................. 22 Memory ................................................................................................................................................................ 23 Populating DIMM sockets .................................................................................................................. 23 Removing and installing DIMMs ........................................................................................................ 24 Expansion card ..................................................................................................................................................... 26 Drives ................................................................................................................................................................... 30 Drive positions ................................................................................................................................... 30 Removing and installing drives ........................................................................................................
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