24Online Bags Five City Centre Malls in Dubai, Bahrain and Lebanon

Case Study

24online Bags Five City Centre Malls in Dubai, Bahrain and Lebanon

24online Bags Five City Centre Malls in Dubai and Bahrain DIERA | MIRDIFF | FUJAIRAH | BAHRAIN | BEIRUT

Customer : City Centre Malls in Dubai and Bahrainai In Nutshell Industry : Shopping Mall, Retail and Leisure Industry › More than a decade of Solution : 24online offered SMS Series solution for Wi-Fi internet access product experience/ management and bandwidth management solution development Objective : A comprehensive solution integrated with a fine authentication › Supports next generation process where users can self-register themselves to receive services username and password thru SMS to successfully login for free wi-fi › Acknowledged player in access throughout the Deira City Centre mall area. The solution Telecom & Hospitality should continuously track all user activities and deliver customized industry reports detailing user's usage useful for easy evaluation. The solution › Caters Wired, Wi-Fi, WiMAX should capably manage bandwidth and provide network security. and VSAT Networks Approach : 24online's premium partner VisionTech collected all requirements › Plug-n-play solution from Majid Al Futtaim for their Deira City Centre mall project and approached 24online to deliver them a solution integrated with The Bottom Line required features and providing seamless wi-fi access to users We initially deployed throughout the mall. 24online in Mall of Emirates Statistics : 24online SMS 2500i as a RADIUS and 24online SMS 1500i as a NAS for user authentication, bandwidth control and pre- Company paid coupon facilities. Users Majid Al Futtaim (MAF) Properties is a diversified property holding company that enjoy easy internet access and delivers, through sustainable innovative businesses, quality products and we are able to manage the experiences. It offers a range of community and regional shopping malls. network efficiently. We are Deira City Centre Mall, Dubai created by Majid All Futtaim is a leading all day able to promote offers on the shopping and entertainment destination serving all customer's needs. With total login pages and manage user retail area of 1,300,000 sq ft and over 370 stores, Deira City Centre houses over 60 dinning outlets; 11 screen cinema multiplex; and 8-lane cosmic bowling arena, surfing logs. said Mohamed billiards, internet and network games, and karaoke for entertainment. Hediya, Infrastructure Delivery 24online deployed a comprehensive solution at five of the City Centre Malls to & Smart IT - Associate Manager, MAF

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offer wireless connectivity to mall visitors throughout the area. With this solution, mobile users can easily surf internet by just providing necessary details on the captive portal page and registering themselves to automatically receive username and password on their mobile number required for user authentication.

Challenge user automatically via SMS. On entering credentials on Users accessing internet thru mobile phones while captive portal page, user will be allowed to login and shopping or at coffee shops in mall is a growing trend. easily access network. Majid Al Futtaim Group (MAF) required an apt solution for providing free wi-fi access in complete area of Deira Bandwidth and Package Management City Centre Mall. 24online's bandwidth management functionality allows Mr. Aliasgar Dohadwala, Managing Partner, Visiontech defining minimum and maximum bandwidth to be International FZC, clearly listed the requirements of MAF, allowed for each plan. Also, bandwidth restriction can be “We require a solution that allows user to self-register done after certain amount of data usage or after certain them by simply filling necessary details for usage time period. 24online allows admin to create authentication and to receive password by SMS for access different type of plans based on time or usage pattern of login. On successful login, user should be able to access the users. free wi-fi throughout the mall area. The solution should be able to create different internet packages for different denominations, that is, time based or volume based. User Data Transfer Module should be deleted from the system after 90 days of Data transfer module helps in defining quota limit to be his/her last login. The solution should continuously track allocated for each user or a package. With allocated websites and applications surfed by users and should be quota, user can be degraded after certain defined amount capable to create complete reports of user's usage to of quota is consumed. easily evaluate about their activities and to ensure about network security. The solution should be such that supports High Availability technology to smartly tackle High Availability all user-requests traffic and network issues”. 24online High Availability technology helps to smartly handle user-requests traffic as well as network issues by automatically transferring traffic to the secondary Solution appliance. It benefits in increasing the service credibility, To fulfil complete requirements, 24online offered its preventing the huge data-loss, and providing continuous Hotspot Management Solution designed with ideal connection as well as security service reducing downtime features and configured in different modes like AAA and in services and to add customer satisfaction. Access Gateway. Websurfing logger and Reporting 24online AAA and Access Gateway 24online offers an advanced feature – Web surfing logger, by which an 24online AAA will create users, policies, and packages easy tracking of websites and applications surfed by students can be required and will store complete user's details. User done. This feature is complied with the instructions issued by the authentication, authorization and accounting will be government bodies. With the help of this module, regular reports in performed by AAA and Access Gateway will help to display printable and graphical format can be obtained listing down the surfing captive portal pages for carrying out the authentication details of each user. Moreover, it also helps to ensure about network process. Fair distribution and management of bandwidth security and in case of any malicious activity occurrence it makes easy to according to the internet plan will be done by Access evaluate by reviewing reports stored in the system. Gateway. SMS Gateway Captive Portal Capabilities 24online is integrated with most well-known SMS gateways present in With 24online captive portal capabilities, you can define the market like Gupshup, Tata Indicom, Netcore, Italia, Valuefirst, HFCL, separate templates for pre-login and post-login pages. WinSMS, UAE SMS, etc. It allows to pre-configure and create event- Mobile users in a mall can register themselves by based SMS templates. This allows creating customized SMS template to entering necessary details in a customized pre-login send SMS to users with username and password details at the time of captive portal page. Customized fields can be added their registration. Moreover, 24online also has a feature which dynamically on page as per the requirements and on facilitates to view log reports of SMS with its detailed information like receiving details; username and password will be sent to time, date, etc. Case Study

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*This images are for illustrative purpose Case Study

*This images are for illustrative purpose

About 24online 24online is a leading internet access management and network management solution that offers wide range of internet access control and management solutions that enables ISPs, Hotels, Hotspots, Airports, Educational Institutes, Smart Cities, etc. to simplify their internet network. 24online addresses the challenges of customer acquisition, secured service provisioning, internet billing, monetization via internet services and STCC16/CS-MAF/0308 revenue management. The solution has vast experience in catering to varied network like Wired, Wi-Fi, Cloud, VSAT and LTE. With more than a decade of experience, we offer the world class solutions in the most cost-effective way.