Choosing Your Hospital Booklet
Total Page:16
File Type:pdf, Size:1020Kb
Choosing your hospital Harrow Primary Care Trust For most medical conditions, you can now choose where and when to have your treatment. This booklet explains more about choosing your hospital. You will also find information about the hospitals you can choose from. Second edition December 2006 Contents What is patient choice? 1 Making your choice 2 How to use this booklet 3 Where can I have my treatment? 4 Your hospitals A to Z 7 Your questions answered 16 How to book your appointment 18 What do the specialty names mean? 19 What does the healthcare jargon mean? 21 Where can I find more information and support? 23 How do your hospitals score? 24 Hospital score table 28 What is patient choice? If you and your GP decide that you need to see a specialist for more treatment, you can now choose where and when to have your treatment from a list of hospitals or clinics. Why has patient choice been introduced? Research has shown that patients want to be more involved in making decisions and choosing their healthcare. Most of the patients who are offered a choice of hospital consider the experience to be positive and valuable. The NHS is changing to give you more choice and flexibility in how you are treated. Your choices Your local choices are included in this booklet. If you do not want to receive your treatment at a local hospital, your GP will be able to tell you about your choices of other hospitals across England. As well as the hospitals listed in this booklet, your GP may be able to suggest community-based services, such as GPs with Special Interests or community clinics. Or, if your GP decides to refer you to a Clinical Assessment Service and you then need to go to hospital, you will be able to choose from this list of hospitals. General information 1 Making your choice In choosing where to have your outpatient appointment, you will be choosing where to receive your full treatment, if you need it. This will include your initial outpatient appointment and any other appointments for treatment (for example, inpatient care) or aftercare. However, if you are not happy with your chosen hospital after your outpatient appointment, your GP can make you an appointment at another hospital. If you need very specialised care, you may need to be referred to another hospital. You may also be transferred to another specialty if the hospital doctor feels that this is more appropriate for your condition. 2 General information How to use this booklet This booklet includes information about your choice of hospitals. Use the ‘Where can I have my treatment?’ table on page 4 to find out which hospitals offer your treatment. You can then find information about individual hospitals. This starts on page 7. You can also find out how your hospital scores against a number of measures, some of which are patients’ views. This information starts on page 28. You will also find other information in this booklet to help you make your choice. You can use the 'Contents list' at the beginning of the booklet to find this information. You can also find more information on www.nhs.uk Your local library can help you use the internet to search for more information on choosing your hospital. See the 'Where can I find more information and support?' page later in this booklet for some website addresses that you can use. General information 3 Where can I have my treatment? Use the chart below to check which hospitals provide the service you need. In addition to the hospitals listed, your GP may be able to refer you to community-based or other services. Ask him or her what’s available in your local area. He or she will also advise you if the service you need is not listed. Specialty name Hospital provider Barnet and Chase Farm Hospitals NHS Trust page 7 Moorfields Eye Hospital NHS Foundation Trust page 8 North West London Hospitals NHS Trust page 9 Royal Brompton and Harefield NHS Trust page 10 Royal Free Hampstead NHS Trust page 11 St Mary's NHS Trust page 12 The Hillingdon Hospital NHS Trust page 13 4 Hospital information Specialty name Hospital provider West Hertfordshire Hospitals NHS Trust page 14 To find out more about the hospitals you can choose from go to page 7 To find out what these specialties mean go to page 19. Hospital information 5 6 Hospital information Barnet and Chase Farm Hospitals NHS Trust www.bcf.nhs.uk Barnet and Chase Farm Hospitals NHS Trust is a large trust in North London, providing general and specialist services. Most services are provided at Barnet and Chase Farm Hospitals; services are also offered from four community hospitals. The Trust works in partnership with the local community to provide the best possible healthcare. Our services are designed around the individual needs of our patients and the potential of our staff. Barnet Hospital Chase Farm Hospital Wellhouse Lane, The Ridgeway, Barnet, Hertfordshire, Enfield, EN5 3DJ EN2 8JL Tel: 0845 111 4000 Tel: 0845 111 4000 Trains: High Barnet. Three miles. Trains: Gordon Hill. Up to half a Buses: London Travel Information. mile. 020 7222 1234. Buses: London Travel Information. Parking: On-site parking available. 020 7222 1234. Charges apply. Parking: On-site parking available. Charges apply. Hospital information 7 Moorfields Eye Hospital NHS Foundation Trust www.moorfields.nhs.uk Established in 1805, we are the largest and oldest eye hospital in the UK and became a Foundation Trust in April 2004. We focus on the treatment and care of patients with a range of eye problems from common complaints to rarer conditions. We recently adopted a day care policy, and a new Children's Eye Hospital opens in December 2006. Moorfields has other sites in Greater London, allowing patients to be treated closer to their homes. Moorfields Eye Hospital 162 City Road, London, EC1V 2PD Tel: 020 7253 3411 Trains: Old Street (WAGN). Less than half a mile. Tube Station: Moorgate, Barbican, Angel. One mile. Old Street. Less than half a mile. Buses: London Transport. 020 7222 1234. Parking: Off-site parking available. Charges apply. 8 Hospital information North West London Hospitals NHS Trust www.nwlh.nhs.uk The North West London Hospitals NHS Trust incorporates Northwick Park and St Mark's Hospitals in Harrow, Central Middlesex Hospital in Park Royal and outreach services based close to our local communities in Wembley, Willesden, Edgware, Stanmore and Harlesden. Northwick Park Hospital Watford Road, Harrow, Middlesex, HA1 3UJ Tel: 020 8869 3232 Trains: Northwick Park. Less than half a mile. Buses: London Transport Information. 020 7222 1234. Parking: On-site parking available. Charges apply. Hospital information 9 Royal Brompton and Harefield NHS Trust www.rbht.nhs.uk Royal Brompton and Harefield hospitals both appear in the three ‘top hospitals’ for treating heart disease in the Dr Foster Hospital Guide 2005. Both our hospitals have new specialist facilities for heart disease diagnosis. The Trust’s international specialists also treat a range of lung diseases. The Trust is rated as 'excellent' for outpatient waiting times and 'good' for low MRSA rates by the Healthcare Commission 2005. Harefield Hospital Royal Brompton Hospital Hill End Road, Sydney Street, Harefield, Middlesex, London, UB9 6JH SW3 6NP Tel: 01895 823737 Tel: 020 7352 8121 Trains: Denham Station / Uxbridge Trains: n/a Underground Station. Seven miles. Tube Station: South Kensington. Buses: London Travel Information. Less than half a mile. 020 7222 1234. Buses: London Travel Information. Parking: On-site parking available. 020 7222 1234. Charges apply. Parking: Off-site parking available. Charges apply. 10 Hospital information Royal Free Hampstead NHS Trust www.royalfree.nhs.uk The Trust is a large London teaching hospital providing a wide range of specialist and general services. We specialise in renal (kidney) services, organ transplantation, cancer, neurosciences and hearing services. Services are provided at the Royal Free Hospital, Royal National Throat, Nose and Ear Hospital, Edgware Community Hospital, Barnet Hospital, Finchley Memorial and North Middlesex Hospital. Royal National Throat, Nose Royal Free Hospital and Ear Hospital Pond Street, 330 Gray's Inn Road, London, London, NW3 2QG WC1X 8DA Tel: 020 7794 0500 Tel: 020 7837 8855 Trains: n/a Trains: Kings Cross. Less than half a Tube Station: Belsize Park. Less than mile. half a mile. Buses: London Travel Information. Buses: London Travel Information. 020 7222 1234. 020 7222 1234. Parking: No on-site parking. Phone Parking: Limited on-site parking. for details. Charges apply. Hospital information 11 St Mary's NHS Trust www.st-marys.nhs.uk The Trust provides general and specialist services, including cardiology, paediatrics, women's health and robotic (non-invasive) surgery at St Mary's Hospital, and ophthalmology at the Western Eye Hospital. We also offer some outpatient services from St Charles Hospital. Consistently achieving three stars for good performance from the Healthcare Commission (2002-2006), the Trust has a strong history of research and teaching. St Mary's Hospital Western Eye Hospital Praed Street, 153-173 Marylebone Road, London, London, W2 1NY NW1 5QH Tel: 020 7886 6666 Tel: 020 7886 6666 Trains: Paddington. Less than half a Trains: Marylebone. Less than half a mile. mile. Buses: London Travel Information. Buses: London Travel Information. 020 7222 1234. 020 7222 1234. Parking: Off-site parking available. Parking: Off-site parking available. Charges apply. Charges apply. 12 Hospital information The Hillingdon Hospital NHS Trust www.thh.nhs.uk This 470-bed trust offers a full range of clinical services across two sites near Uxbridge: Hillingdon Hospital and Mount Vernon Hospital.