area Current bus routes and new proposals

Please click on service number for survey results

Contents page 1 of 4

10 CHELTENHAM - GLOUCESTER - LOWER TUFFLEY Runs daily. All journeys throughout the day are provided WITHOUT subsidy. Some evening journeys are subsidised. Option 1: Evening services will run hourly. No other proposal.

23 STROUD - MISERDEN - CHELTENHAM Runs on Thursdays. Shoppers’ service subsidised. Option 1: Three times weekly service running on a flexible Option 2: This service could be withdrawn and replaced by a basis linking most villages served by this route and on flexible transport service*. Depending on the type of service offered, services 63 and 256 to Painswick and Brockworth where you may need to book your trip in advance. Departure times and connections for Cheltenham, Stroud and Gloucester will be precise pick-up/drop off points will be confirmed when you make available. your booking.

41 CHELTENHAM - TEWKESBURY - NORTHWAY Runs daily. Daytime journeys are provided WITHOUT subsidy. Evening journeys are subsidised. Option 1: Monday to Saturday evening journeys to run two Option 2: Evening service after 7:30pm to run on Fridays and hourly after 7.30pm. Saturdays.

46 STROUD - CHELTENHAM Runs every day. All Monday to Saturday journeys are provided WITHOUT subsidy. All Sunday journeys are subsidised. Option 1: Run two trips in each direction on Sundays between Nailsworth, Option 2: Journeys on Sundays will run Stroud, Brockworth and Cheltenham to cater for Sunday workers and day trip between Nailsworth, Stroud and Brockworth market. Additional journeys on Sundays will run between Nailsworth, Stroud and to connect with service 10 for Cheltenham and Brockworth to connect with service 10 for Cheltenham and Gloucester. Gloucester.

98 GLOUCESTER - CHURCHDOWN - CHELTENHAM Runs daily. Monday to Saturday daytime journeys are provided WITHOUT subsidy. Sunday and evening journeys are subsidised. Option 1: On Monday to Saturday evenings buses will be retimed to improve Option 2: On Monday to Saturday evenings connections with trains from London. On Mondays to Thursdays the last the last bus will leave Gloucester at 8.10pm for bus will leave Gloucester at 8.10pm for Churchdown. The last bus will leave Churchdown. The last bus will leave Cheltenham Cheltenham for Gloucester at 7.25 pm. On Fridays and Saturdays there will be for Gloucester at 7.25 pm. On Sundays an hourly later departures from both Gloucester and Cheltenham. service will be maintained between Gloucester and Gloucester Royal Hospital. Three buses will On Sundays three return journeys will run between Gloucester and run in each direction between Gloucester and Churchdown between 10am and 4pm. An hourly service will continue to run Churchdown. between Gloucester Bus Station and Gloucester Royal Hospital.

232 THE CAMP - WINSTONE - CHELTENHAM Runs on Mondays only. Service subsidised. Option 1: This service could be withdrawn. Miserden, Whiteway and The Option 2: This service could be withdrawn Camp will be served by a three times weekly service running on a flexible and replaced by a flexible transport service*. basis to Painswick and Brockworth where connections will be available Depending on the type of service offered, you for Cheltenham, Stroud and Gloucester. Brimpsfield, Birdlip, Winstone and may need to book your trip in advance. Departure Elkstone are served by the Monday to Saturday - Gloucester times and precise pick-up/drop off points will be service 852. Onward connections can be made for Cheltenham at either confirmed when you make your booking. Cirencester or Gloucester. 527 CHELTENHAM - GOTHERINGTON Runs on Mondays to Saturday daytimes. All journeys are subsidised. Option 1: Most journeys will run between Gotherington, Bishops Cleeve and Option 2: This service may operate over another Woodmancote and connect at Bishops Cleeve with service D to and from route between Bishops Cleeve and Cheltenham. Cheltenham. Certain journeys may be extended to serve Tewkesbury in place of the current service 43.

528 BISHOPS CLEEVE - ALDERTON - CHELTENHAM Runs on Tuesdays only. Service subsidised. Option 1: This service could be withdrawn and may be served by a flexible transport service* to serve No other proposal. villages between Gretton and Oxenton connecting at Bishops Cleeve for services to Tewkesbury and Cheltenham. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

540 CHELTENHAM - TEWKSBURY - EVESHAM Runs on Mondays to Saturday daytimes. All journeys are subsidised. Option 1: This service is managed by Worcestershire County Council. Some changes will be made to No other proposal. the timetable but current service levels are likely to be maintained within .

606 WILLERSEY - WINCHCOMBE - CHELTENHAM Runs on Mondays to Saturday daytimes. The first journey between Winchcombe and Cheltenham and most journeys between Winchcombe and Willersey are subsidised. Option 1: On Mondays to Saturdays fewer journeys will run Option 2: The service between Winchcombe and Willersey between Winchcombe and Willersey but where possible, may be withdrawn and replaced by a flexible transport service*. connections with the Evesham service will be improved at Depending on the type of service offered, you may need to Broadway. book your trip in advance. Departure time, and precise pick-up/ drop off point, will be confirmed when you make your booking.

608 MICKLETON - CHIPPING CAMPDEN - DUMBLETON - CHELTENHAM Runs on Thursdays and Saturdays. All journeys subsidised. Saturday Option 2: This service could be withdrawn and replaced by a flexible transport service* serving villages between service could Aston Magna and Teddington and connecting at Bishops Cleeve for services to Tewkesbury and Cheltenham. be withdrawn. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

652 LEDBURY - STAUNTON - CHELTENHAM Runs on Thursdays. Service subsidised. Option 1: This service could be withdrawn. A replacement service to link Barrow, Boddington No other proposal. Staverton and Bamfurlong with Cheltenham may be provided by a flexible transport service*. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking. Links to other places served can be made by other connecting bus services.

801 MORETON-IN-MARSH - BOURTON-ON-THE-WATER - CHELTENHAM Runs daily. Monday to Saturday daytime journeys are provided WITHOUT subsidy, Summer Sunday journeys are subsidised. Option 1: Summer Sunday journeys will run earlier from Moreton-in-Marsh and will be This service could be withdrawn. extended to serve Cheltenham Spa station.

804 TEMPLE GUITING - CHELTENHAM Monday to Friday rush hour journeys and journeys for shopping purposes on Tuesdays, Thursdays and Saturdays to and from Cheltenham. All journeys are subsidised. Option 1: Run a service between Temple Option 2: This service could be withdrawn and replaced by a flexible transport Guiting and Andoversford to connect with service* serving villages between Temple Guiting and Syreford, connecting at other services to and from Cheltenham. Andoversford for services to Cheltenham. Depending on the type of service offered, Journeys for workers will run on Mondays you may need to book your trip in advance. Departure times and precise pick-up/drop to Fridays but shopping journeys could run off points will be confirmed when you make your booking. on fewer days. 809 CLAPTON-ON-THE-HILL - CHELTENHAM Runs on Wednesdays. All journeys are subsidised. Option 1: This service will run from Option 2: This service could be withdrawn and replaced by a flexible transport Farmington to Clapton-on-the-Hill and service* serving villages between Clapton-on-the-Hill and Farmington connecting then to where connections will at Northleach and at Andoversford from Turkdean, Hazleton and Shipton Oliffe for be available for Cheltenham. services to Cheltenham. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

810 STOW-ON-THE-WOLD - KINGHAM - CHELTENHAM Runs on Thursdays. Subsidised service. Option 1: This service could be withdrawn and replaced by a flexible transport service* serving villages No other proposal. between Upper Oddington and the Rissingtons and from Cold Aston and Notgrove connecting at Bourton- on-the-Water for services to Cheltenham. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

833 NORTHLEACH - CHELTENHAM Runs on Monday to Saturday daytimes. All journeys are subsidised. Option 1: Journeys that duplicate or run close to the Cheltenham - Northleach - service will be No other proposal. withdrawn. The service will be diverted in Cheltenham to serve the hospital. The service to Little Barrington, Windrush, Sherborne Farmington, Hazleton, Compton Abdale, Withington and Shipton Oliffe could be replaced by either a local bus service connecting with other bus services to Cheltenham at Andoversford or Northleach or flexible transport service*. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

B CHELTENHAM - Runs daily. Daytime journeys are provided WITHOUT subsidy. Evening and Sunday journeys are subsidised. Option 1: Late evening services to run on Fridays and Saturdays. No other proposal.

D BISHOPS CLEEVE - CHELTENHAM - HATHERLEY Runs daily. Daytime journeys are provided WITHOUT subsidy. Monday to Saturday evening journeys are subsidised. Option 1: Gotherington will not be served. No other proposal.

F CHELTENHAM - Runs daily during the day. All journeys are subsidised. Option 1: Existing service except that before 9am Option 2: Existing service except that during the day on Mondays to on Saturdays the frequency will be hourly in both Saturdays three journeys in each direction will run via the Old Bath Road directions between Leckhampton and the town centre. to and from Leckhampton rather than via the Leckhampton Road. This will enable a service to be provided along the Old Bath Road which would otherwise not be served should other services be withdrawn.

G CHELTENHAM - - ST MARK’S Runs daily during the daytime. All journeys are subsidised. Option 1: Reduce frequency to hourly until 9am on Saturdays and after 6pm on Mondays to No other proposal. Saturdays. Extend service once an hour between St Mark’s and new Asda store via Princess Elizabeth Way.

H CHELTENHAM - WYMAN’S BROOK - VILLAGE - GALLAGHER RETAIL PARK Runs on Monday to Saturday daytimes and on Sundays between Cheltenham Town Centre and Wyman’s Brook. All journeys are subsidised between Wyman’s Brook, and Gallagher Retail Park. Sunday journeys are subsidised. Option 1: On Sundays an hourly service will run between 10am Option 2: Extend current journeys half-hourly from Wyman’s and 4pm. During the daytime on Mondays to Saturdays, Swindon Brook to serve Swindon Village. Village will be served by an hourly bus service running via Tewkesbury Road and the Retail Park.

J CHELTENHAM - BENHALL Runs on Monday to Saturday daytimes. All journeys are subsidised. Option 1: Revise route of service to run between Cheltenham Town Centre and the Railway Station No other proposal. via Christchurch Road and alternately Malvern Road and Lansdown Crescent or Overbury Road. K CHELTENHAM - Runs on Monday to Saturday daytimes. All journeys are subsidised. Option 1: Extend journeys to serve the new Asda store. Provide afternoon service on Mondays to No other proposal. Fridays and a Saturday morning service.

N CHELTENHAM - PRESTBURY - NOVERTON PARK Runs on Monday to Saturday daytimes. All journeys are subsidised. Option 1: Run service hourly on Mondays to Saturdays. No other proposal.

P CHELTENHAM - CHARLTON KINGS - CHELTENHAM - RAILWAY STATION Q RAILWAY STATION - CHELTENHAM - CHARLTON KINGS - CHELTENHAM Runs on Monday to Saturday daytimes. All journeys are subsidised. Option 1: This service will be split into three sections. No other proposal.

A new service running about every two hours will run between Cheltenham Town Centre and East End on the current route. The service will be withdrawn over the East End Road - Old Bath Road - Cheltenham Town Centre section and will be replaced by a combination of diverting the Northleach - Cheltenham service 833 via East End Road and the Old Bath Road and by diversion of three journeys on service F that will run between Cheltenham and Leckhampton and via Old Bath Road rather than Leckhampton Road.

The link between Cheltenham Town Centre and the railway station to be provided by rerouting service J. Alternate journeys will serve Malvern Road/Lansdown Road or Overbury Road. The service to and from Charlton Park could be withdrawn and replaced by a flexible transport service*. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

Y CHELTENHAM - CHARLTON PARK - UP HATHERLEY Runs on Mondays. Service subsidised. Option 1: This service could be withdrawn. It may be possible for a flexible transport service* No other proposal. to offer a service. Depending on the type of service offered, you may need to book your trip in advance. Departure times and precise pick-up/drop off points will be confirmed when you make your booking.

* Concessionary bus passes will be accepted on registered local bus services but may not be accepted on some community transport. Service Number 10

There were 56 responses regarding the number 10 bus service. 87% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 45 2 22 36 40 Paid Employment - Option 2 15 7 20 73

Voluntary Work - Option 1 35 3 17 26 54 Voluntary Work - Option 2 13 8 8 85 Option 1 (50) 46 54

Health Services - Option 1 38 3 47 18 32 Health Services - Option 2 15 20 20 60

Education - Option 1 35 3 26 26 46 Education - Option 2 13 8 15 77

Essential food shopping - Option 1 43 2 47 19 33 Option 2 (if applicable) (13) 46 54 Essential food shopping - Option 2 15 20 20 60

Provide care for someone - Option 1 36 3 19 19 58 Provide care for someone - Option 2 14 14 21 64 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

31% were aged under 45, 43% were aged 45-60 and 27% were aged 61 or over

20% of respondents had a disability.

96% responded to the questionnaire as an individual and 4% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Brian Amphlett • Brockworth Parish Council • Hucclecote Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 10.

Any other comments

Need more regular / reliable / later / earlier services 53% Essential for work 20% More expensive financial implications / would have to use car 18% Will have longer wait for bus / too little time at proposed location 13% Essential for visiting places of interest / tourism / leisure purposes 10% Not being able to use the buses before 9 / at certain times - bad for OAP's 10% Service is good as it is 8% Essential for medical appointments 8% Service would be worse 8% Reduce the number of services / merge them 8% Need to encourage people out of cars and be greener 8% Essential for shopping 5% Not enough room on buses 5% Essential for education 5% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 5% No other means of transport 3% Essential for elderly / disabled 3% Need the bus for well-being / it's my lifeline 3% Connect buses to other forms of transport 3% Willing to pay small charge 3% Vast improvement / Wonderful / Quite happy 3% Accept that changes and cuts need to be made 3% Need better timetables / advertising 3% Poor explanations at roadshows 3% Other 15% Base: All respondents for this service (40)

The list below shows all responses for service 10 .

Lack of early buses on Sundays, poor frequency at evening time. Podsmead I use number 10 to get home from work, hourly in the evening is not acceptable. Very busy route - why is it being Brockworth reviewed? We could do without the 9.30 before we could use the bus for appointments at the hospital, etc. Brockworth My daughter goes to dance school in Cheltenham on an evening so would not like having to hang around a bus Brockworth stop waiting for the one an hour only bus. To reduce costs, restrict senior citizens travel to only those that really need it. We get off at London Road and I would find it very difficult to come home from Gloucester City Centre without the Kingsholm and Wotton bus service with my care support worker and a lot of shopping. Not being able to use travel cards until after 09.30 is a nuisance. Grange I am over 60 and retired so travel free. This service is within walking distance of home, so any reduction or removal Hucclecote of service would affect me, unless bus passes were withdrawn. I need to travel between Tuffley, Brockworth, Cheltenham and Stroud for work. Grange As I work night shifts Option 1 will make it hard to get to work by public transport. Quedgeley Severn Vale The questionnaire and layout is very poor, as are the questions. There was no roadshow in Brockworth. Brockworth Hourly running in evening could affect my social activities. Moreland I consider these specific routes provide a satisfactory service. Kingsholm and Wotton We are ratepayers and part of our rates goes on road and transport, so we partly subsidise ourselves. We do not College agree with any of the cuts. We are not drivers. No bonuses or salary increases for any savings on bus cuts. Do not cut services, I work evenings in the dark and bad weather and it's not safe as a lone female walker. Hardwicke A regular evening service is essential. Also, we need the night bus back. Climate change. Hucclecote Living in the 10 & 46 bus service is terrible anyway. The buses are filthy, never on time and often pass Shurdington the bus stop early so people miss them. I also cannot buy a return ticket early in the morning when I need to travel, I have to buy a dayrider (the price of which has just increased again) when I am ever only going to make one return journey. It appeals me that the tax's I pay subsidise this substandard service. In my opinion all subsidies should be removed, it would force the bus companies to up their game and provide a decent commercial service. The Service needs to run hourly to Cheltenham from Tuffley and back daily and also on Sunday evenings until about 10.30pm. This is especially so if you alter the 9 service. Let it run via Cole Avenue/podsmead all the way up the A38 to Walls roundabout and reconnect with current 10 route there. Leave the Brockworth/Gloucester section the same at every twenty mins. So effectively the proposal I am making is that the Cheltenham Tuffley 10 does not touch Gloucester city centre but acts a a ring road Bus on the A38. It can even do Brockworth Tesco and Quedgeley Tesco and Walls roundabout Sainsbury,s. You might even get some funding from the respective stores.It's a thought. You will attract a whole new set of travellers and make money. Depends on what time the hourly service is in the evening. Work varies, but finishes on the hour, so 10 or 15 after Shurdington the hour departure from Cheltenham would be OK, 5 before would mean a very long wait - certainly not nice in winter. Making services hourly will affect a large number of people using the only service between Gloucester and the Brockworth reasonably large combinations of Hucclecote, Brockworth and Shurdington. Travel for evenings out and to access facilities such as GL1 and evening classes at the college will be greatly impacted. The current half hourly service is not particularly convenient but an acceptable frequency for off peak travel. A less than useable evening service will mean a large number of people choose to drive both in the mornings and particularly in the evenings. This will not only clog up Gloucester's road network further but have a significant effect on our air quality and the wider environment. If bus services are not convenient particularly on main network routes then it will be difficult to convince people that public transport is a viable alternative to the private car. I am an occasional user of the service, and do not consider that changing from a half-hourly to hourly service Park during the evenings would adversely affect me. This is a good efficient bus service and I feel this is a very reasonable way to necessary make cost savings. college finishes 9.30-10pm at the Cheltenham campus by the time I get to Gloucester for the number 10 it is nearer Hucclecote 10.30 I will have missed the last bus even at the Gloucester campus finishing at 10 will be hit and miss To be completely honest, I didn't realise the No 10 went to Cheltenham half-hourly every evening. I will use this Quedgeley Fieldcourt service now!! Service 10 should be every 20 mins from Lower Tuffley to Cheltenham via Gloucester because the every 10 mins bus Brockworth just waits for ages and if it carried on it would pick up more passengers. night bus service into cheltenham was really good and was bad to lose as taxis are so expensive Hucclecote I use it infrequently. With the price of fuel at the momant I find it easier to use the buses to things such as dental appontments, doctors Quedgeley Fieldcourt or hospital. I feel that to cut bus services will be unfair on people who are already suffering. For use of Gloucester Library, for evening classes, shop employees and evening staff, Gloucester shoppers and Hucclecote hospital workers an hourly evening service is much worse. It would be nice to go to evening concerts at Gloucester Cathedral, or events at the Guildhall, without having to travel in by car (which I have done). Having used this evening service I know that there are regular travellers on the number 10 route after 7pm. If it has to be an hourly service I would suggest running the buses between quarter past and half past the hour e.g. at 7.15 or 7.30pm to enable people such as library staff to catch the bus. I currently do not use the 10 in the evenings but am reponding on behalf of someone else. An hourly evening Churchdown Brookfield service on a trunk route like this is inadequate - it will force people to have to buy cars and will cause a reduction in general patronage Almost all needs could be prevented by the route or abolishment of this bus route. Hucclecote Does GCC or Stagecoach think that no one works on a sunday, I have to be at work for 7.30 am, the buses dont Podsmead start until 10 00 am. Most people's working week spans 7 days. Like the 14 changing the eveings will affect how much we can get home from town in the evenings Quedgeley Fieldcourt The reduction in public transport goes against the County Council's 10:10 commitment which was to reduce carbon by at least 2.5% every year after 2010, by reducing the public transport network, GCC is effectively encouraging people to use private cars. Have you considered reducing the frequency of no.10 service during the day after the intial rush; it could be cut to Hucclecote every 15mins without causing any disruption. Will the reduced evening service effect shift workers working on the Gloucester Business Park? could this be looked into? I think the number 10 service has far too many buses running! I live on the Podsmead Road and the amount of Podsmead empty or half empty buses that go pass my house every 5 mins is unbelivable. Surely this is a waste of money and must have an impact on the enviroment and the roads wear and tear. As I understand it the proposal to change the frequency of busses during the evening to hourly instaed of half Brockworth hourly will be a retrograde step. At present it is quite easy to catch bus to either Gloucester or Cheltenham for purposes of entertainment using Leisure centre for sports activities etc. the times of return will make it difficult to atke part in structured sports events. More people will feel it necessary to drive filling up car parks and will also lose revenue to already stretched public houses and places of entertainment. I pay for a weekly megarider and find the service not acceptable. Often there is overcrowding. Also, the serice needs to start from 5:45 to meet my needs. I cannot understand how such a busy service needs to make cut backs, and from the amount of money the No 10 bus makes, there should be radical improvements to the condition of seats and space. Potentially worse depending on the definition of "evening"; sometimes the unreliability or non-running of the 46 Minchinhampton causes me to take the 10 to Brockworth to be picked up by car. An hourly service may make this nonsensical. Cutting evening services is likely to also reduce passenger numbers earlier on in the day. For example: I get the 10 to Gloscol at the Docks where I work variable hours. My daytime work will be unaffected but I also teach some evenings (6-9pm). Already it's a long wait for the bus home around 9.30 at night. If the night bus is only hourly and my wait is long I will have 2 choices - to not work evenings or to organise to drive in & out. Either way I will do 2 journeys less a day not one. Also, if I work fewer days it makes the bus pass less economical, I may just buy single tickets instead. And then that will also change my shopping habits... Do beware of unforeseen consequences. The no 10 is a commuter service and I really don't think you should mess with it. I travel on the No 10 in the evening to Cheltenham, and have to catch the 11.10 bus home as the later buses have Brockworth been cancelled already with the cuts. Personaly happy for the Sunday service to be cancelled but not the eveings. Service Number 23 (Stroud)

There were 18 responses regarding the number 23 (Stroud) bus service. 69% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 6 17 83 Paid Employment - Option 2 5 20 80

Voluntary Work - Option 1 7 14 14 71 Voluntary Work - Option 2 6 50 50 Option 1 (16) 13 38 50

Health Services - Option 1 9 11 44 44 Health Services - Option 2 6 100

Education - Option 1 6 100 Education - Option 2 5 100

Essential food shopping - Option 1 16 13 38 50 Option 2 (if applicable) (8) 13 88 Essential food shopping - Option 2 9 11 89

Provide care for someone - Option 1 8 25 25 50 Provide care for someone - Option 2 6 67 33 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

6% were aged under 45, 6% were aged 45-60 and 88% were aged 61 or over

24% of respondents had a disability.

94% responded to the questionnaire as an individual and 6% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Whiteway Colony Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 23 (Stroud).

Any other comments

No other means of transport 36% Essential for elderly / disabled 36% Reduce the number of services / merge them 29% Poor explanations at roadshows 29% Will have longer wait for bus / too little time at proposed location 21% Won't have a bus service 21% Booking not a good idea 21% Service is good as it is 14% Essential for medical appointments 14% Essential for shopping 14% Longer walks to get a bus 14% Need more regular / reliable / later / earlier services 7% Not enough room on buses 7% Essential for education 7% Need bus as no facilities in village / nearby 7% More expensive financial implications / would have to use car 7% Need to encourage people out of cars and be greener 7% Prefer option 1 7% Other 7%

Base: All respondents for this service (14)

The list below shows all responses for service 23 (Stroud).

This bus is almost full each Thursday with passengers using it from all the villages - a good service straight down to Ermin Cheltenham. Too many unknowns. Once a bus service is lost it will never be reinstated - Option 2. Painswick Whiteway's residents are mainly elderly and do not drive. Our concerns are that we will not have a regular bus service. People Painswick aren't always able to know in advance when they need to go to town. Concern that bus passes won't be accepted, which adds financial strain. Option 1 is the preferred option but many points need clarifying. Will there be a weekly service to the surgery in Painswick? Will the vehicle use be easily accessible? ** Very good bus driver! Ermin I am 80 and in poor health. I have dogs and cats and have to shop for their food. I can walk at present, but for how much Painswick longer? The Ring and Ride is difficult to get. I have Glaucoma and Osteoporosis and Hypertension. I do not have a car and with flexible service it is not easy to keep an appointment. What about standing in the rain or snow Painswick with a load of shopping? Old and disabled people live up here. We cannot afford to run cars and rely on a regular bus service. Painswick If Option 1 was implemented would the connecting bus wait if the first bus ran late? Painswick Not enough information given on this leaflet to make a knowledgeable decision. Painswick The solution would be practical one, leaving me without transport by bus to Cheltenham. At nearly 78 I cannot cope with Ermin standing about for any length of time. There will be no means of getting to Cheltenham. I cannot transfer from one bus to another and have to wait or stand for any Ermin length of time. Only succesful if connecting services to Stroud, Cheltenham and Gloucester can ensure adequate shopping time and gauranteed Painswick return journey back to villages. This is minimum & only service for the village which has no local facilities available. Ermin We have one bus a week .The only other public transport is to get to Brimpsfield which is two "hilly"miles away. Some elderly Ermin persons could become completely isolated . Service Number 41

There were 71 responses regarding the number 41 bus service. 92% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 45 27 24 49 Paid Employment - Option 2 33 18 36 45

Voluntary Work - Option 1 41 2 22 17 59 Voluntary Work - Option 2 33 18 30 52 Option 1 (63) 5 40 56

Health Services - Option 1 48 2 27 33 38 Health Services - Option 2 33 3 24 33 39

Education - Option 1 42 5 17 26 52 Education - Option 2 30 13 30 57

Essential food shopping - Option 1 54 4 39 30 28 Option 2 (if applicable) (47) 30 70 Essential food shopping - Option 2 35 37 31 31

Provide care for someone - Option 1 43 5 19 19 58 Provide care for someone - Option 2 33 15 33 52 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

27% were aged under 45, 26% were aged 45-60 and 47% were aged 61 or over

29% of respondents had a disability.

96% responded to the questionnaire as an individual and 4% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Wheatpieces Parish Council • Tewkesbury Town Council. • Mrs Herbert • TEWKESBURY TOWN COUNCIL Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 41.

Any other comments

Need more regular / reliable / later / earlier services 43% More expensive financial implications / would have to use car 20% No other means of transport 15% Essential for visiting places of interest / tourism / leisure purposes 15% Essential for work 15% Reduce the number of services / merge them 15% Prefer option 1 10% Essential for elderly / disabled 8% Connect buses to other forms of transport 8% Will have longer wait for bus / too little time at proposed location 8% Service is good as it is 5% Essential for shopping 5% Service would be worse 5% Not being able to use the buses before 9 / at certain times - bad for OAP's 5% Need the bus for well-being / it's my lifeline 5% Willing to pay small charge 5% Essential for visiting friends / family 3% Not enough room on buses 3% Accept that changes and cuts need to be made 3% Longer walks to get a bus 3% Need to encourage people out of cars and be greener 3% Won't have a bus service 3% Only reduce services in quieter times 3% Poor explanations at roadshows 3% Other 13% Base: All respondents for this service (40)

The list below shows all responses for service 41 .

May not be able to travel at all. Tewkesbury Prior's Park Satisfactory services. Evening weekday removal would force me to use my car. Tewkesbury Town with Mitton Cut the times to Cheltenham from Tewkesbury down a bit, like every 40-45 minutes and save fuel. Tewkesbury Town with Mitton It will affect old people plus the disabled and those people that have trouble walking. Tewkesbury Prior's Park Without this service to Cheltenham, I would feel very cut off. I need to visit Cheltenham for other things Tewkesbury Town with Mitton besides food. I assume only evening times are affected as no options are give for daytime. My personal travel. Cleeve Hill Option 1 is preferable to Option 2. NB - Check S106 agreements - an amount of funding was safeguarded Ashchurch with Walton Cardiff to ensure that services serve the Wheatpieces Estate (may relate to the 42 service). I use the night service everyday. Six services are provided, could it be reduced to 3 services, i.e. 19.30, 21.00 Northway and 23.00? It's important to keep the evening 41 service as I use the evening service if I attend the theatre, or go to a Tewkesbury Town with Mitton concert, festival or event in Cheltenham. I have also seen, whilst on the bus, health care assistants using it from Cheltenham to Knightsbridge Lodge Residential Home, for the late or night shift. Consideration also needs to be given to shift workers at Sainsburys or Tescos, as I have also witnessed these workers using this bus. This is the only other bus we have up the Gloucester Road. Tewkesbury Prior's Park These proposals target the disadvantaged, non car drivers would be virtually unable to visit theatres, etc., in Tewkesbury Town with Mitton the evening, if they cannot get home without paying high taxi fares, under Option 2. Evening journeys through the week would be better for me travelling from Tewkesbury to Cheltenham. Why, oh why does every other bus to Cheltenham and every bus to Gloucester go through Wheatpieces when there are hardly any passengers? I see that the CC doesn't think any sort of social life for people who don't drive is in the least important. We need more buses, not less. Reduce costs by bringing back half pay for pensioners. Tewkesbury Town with Mitton It would have been useful to have an indication of the times that the buses cannot be used by bus pass Tewkesbury Prior's Park holders, in case these have, or will be, changed. Option 2 is going back to the dark ages when Tewkesbury had no bus after 18.30. This will also encourage Tewkesbury Prior's Park drink driving. More likely to use my car than the bus, if the evening schedule doesn't fit my shift times. Tewkesbury Town with Mitton My wife is almost blind and the 41 bus means she does not have to cross any main roads. Tewkesbury Prior's Park This route could be cut down, but people working flexible hours must be considered. Concern also expressed Tewkesbury Town with Mitton that route 42 may be up for review in 18 months and this therefore would have a bearing on this service. Bus services should be retained if town is to remain viable. We are ratepayers and part of our rates goes on road and transport, so we partly subsidise ourselves. We College do not agree with any of the cuts. We are not drivers. No bonuses or salary increases for any savings on bus cuts. Use the service for recreational and social reasons. Tewkesbury Prior's Park We have considered moving to Tewkesbury but we would find it inconvenient for getting to Cheltenham Cleeve Grange railway station to access the main line trains to the rest of the country. Would it be possible for the bus to be diverted from the Tewkesbury Road and routed via the station? Service 41 : No late night buses after 730pm..may work but again with people who may need to travel out Hesters Way after that time , the cost? I think the free bus pass should be suspended and a small charge put in place this would save the council on Northway awful lot of money, as quite often when I want to use the bus during the day I have to wait for two buses as I cannot get my pushchair on because the OAP's are taking up the spaces for wheelchairs and pushchairs at the front of the bus and refuse to move even though I have to pay over £5 to get a return to cheltenham and they get it for free! Would only affect socialising, evenings out with friends. I don't drink so I can just take the car. Ashchurch with Walton Cardiff a lack of any transport in the evenings after 7.30 is going to have a knock on effect on the community Tewkesbury Town with Mitton We do not use it in the evening. Evening jouneys to Northway / Ashchurch to tally with train services to Worcester, retimed to arrive 10 minutes before trains. I think an evening service should be retained for the 41 (I'm not sure how this fits in with the 42, I'm Northway assuming it is unsubsidised and will continue as normal) Running No Service from Cheltenham to Tewkesbury after 1900. and to run only on a friday and saturday night would be wrong. Jobs are hard to find in Tewkesbury, and jobs i'm applying for are noramlyl hours 9- 8 and this would have an impact on me getting home, tewkesbury is poorly served by trains as well.. Option 1 i agree with maybe run the service back how it used to be before it was put to hourly.. i.e have the last commerical bus at 1910 then 2030,2200,2330 this would seem a better option.. than withdrawing the service completly in the week! This route could be cut down, but people working flexible hours must be considered, concern was also Tewkesbury Town with Mitton expressed that Route 42 may be up for eview in 18 months and this therefore would have a bearing on this service. Bus services should be retained if town is to remain viable 41 and 42 through Tewkesbury to Cheltenham are a life line to our community. Tewkesbury Prior's Park I am totally dependant on public transport and travel about using the trains a great deal. Already the buses Tewkesbury Town with Mitton DO NOT MEET the trains, or the 'D' bus, especially at weekends. With the proposed changes I will either have to wait 2 hours for a bus, or have to pay B&B because I will not be able to get home either from Cheltenham or Ashchurch. I suffer from rheumatoid arthritis and find the 2 mile walk to the station in Tewkesbury too far. Already to get about requires military planning and great determination. Though day time travel for work and college are unaffected, travel for evening leisure events will be. I think it is short sighted to cut the evening buses from Tewkesbury to Cheltenham as this will encourage people particularly young people to use cars which will further damage the economics of the evening bus services and the environment. We should be encouraging people to use cars less and ideally not need them. If forced to choose one of the plans I would go for plan 1 as at least it would be possible to go to Cheltenham for a drink or leasure event during the week even if the wait for the next bus could be up to 2 hours. Service is essential to those needing out of town-(Cheltenham) Hospital Appointments plus supporting Northway relatives who have Hospital Appointments: and 'out-of-office-hours' employment.There are many people in Tewkesbury who have to find work in Cheltenham etc.Much of this work can be 'shift/long' hours. Many a time costly taxis-even when you can get one or being stranded has been a real possibility. Many of us have no access to/or the availability of cars/on line services. I am very disappointed that your survey does not seem to consider at all the people who are unable/or cannot afford to use on-line services.There are very many people who are totally reliant on having a decent bus service and who feel the very nature of your survey means their opinions are not wanted. Many of these are the elderly and the vulnerable. You try a day without being able to use such a device/having no access to one and see how you would cope/feel.Many of us have to. Already its very disa ppointing that the stop at the railway station has gone-arriving at that station alone on a dark evening is not fun and taxi s are rarely available--or laden with shopping--or back from a 'specialists dental treatment in Bristol) for instance. Whilst I understand that the County Council feels that it needs to make certain savings due to the current Northway economic decisions, I feel it would be far more beneficial and would represent the needs of the residents of Gloucestershire that the county council fights to keep more of our services and not simply do what central government tells it to do. The Rt. Hon. Eric Pickles the minister for local government said that he wants to give local councils more power, so I believe that this is one area that you should tell the government that you would like more power over. i.e. tell them the council wants more, not less funding; else insist on preserving our services at the risk of debt, considering that Gloucestershire County Council currently has a surplus I do not believe a deficit problem is a concern for Gloucestershire County Council. Thank you very much for your time. Option 1 is preferred option rather than weekday cut to services after 7:30; would be better to have 1 or 2 Tewkesbury Newtown later buses and there is definitely a need to have an evening option if miss last bus from Glos to Tewks Service Number 46

There were 84 responses regarding the number 46 bus service. 86% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 44 18 32 50 Paid Employment - Option 2 32 9 31 59

Voluntary Work - Option 1 39 26 26 49 Voluntary Work - Option 2 26 4 23 19 54 Option 1 (73) 40 60

Health Services - Option 1 51 31 37 31 Health Services - Option 2 33 21 33 45

Education - Option 1 36 17 11 72 Education - Option 2 28 11 14 75

Essential food shopping - Option 1 53 2 26 42 30 Option 2 (if applicable) (47) 2 30 68 Essential food shopping - Option 2 38 3 24 34 39

Provide care for someone - Option 1 44 18 39 43 Provide care for someone - Option 2 31 3 23 39 35 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

13% were aged under 45, 24% were aged 45-60 and 64% were aged 61 or over

26% of respondents had a disability.

99% responded to the questionnaire as an individual and 1% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• civil service • civil service • Brockworth Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 46.

Any other comments

Need more regular / reliable / later / earlier services 39% Essential for medical appointments 18% No other means of transport 14% Service is good as it is 11% Essential for elderly / disabled 11% Essential for work 11% Reduce the number of services / merge them 11% Essential for visiting friends / family 9% Not being able to use the buses before 9 / at certain times - bad for OAP's 9% Essential for shopping 7% Connect buses to other forms of transport 7% Need better timetables / advertising 7% More expensive financial implications / would have to use car 7% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 7% Essential for visiting places of interest / tourism / leisure purposes 5% Need the bus for well-being / it's my lifeline 5% Willing to pay small charge 5% Need to encourage people out of cars and be greener 5% Will have longer wait for bus / too little time at proposed location 5% Won't have a bus service 5% Poor explanations at roadshows 5% Service would be worse 2% Not enough room on buses 2% Prefer option 2 2% Prefer option 1 2% Other 23% Base: All respondents for this service (44)

The list below shows all responses for service 46 .

Important service for tourism in the area, both for commuting and tourism. Essential service. Park I'm lucky to have the 46 service to town from Exmouth Arms, Bath Road, those at the top of Leckhampton are College not so lucky. NO OTHER BUSES PASS. Now the bus passes for senior citizens cannot start until after 09.30. It makes it harder if you have early Rodborough medical appointments. I wish there was an earlier bus to Cheltenham. I often have to get a taxi for early appointments at the hospital. Nailsworth Option one is by far the best option. Nailsworth The times of the bus to Cheltenham/Gloucester needs to tie in with arrival times in Stroud. Chalford Not allowing people to use their free bus passes until 09.30 is a real hardship to people trying to get to an early Rodborough medical or dental appointment. Routes 46 and 93 should be kept as they are. Route 261 should be cut to 3 days, i.e. Monday, Wednesday and Nailsworth Thursday, twice a day, say 09.30 and 11.30, returning at 14.00, or later. This would leave ample time for passengers to carry out any business either in Nailsworth or Stroud. Find the timing on the 46 Sunday service poor. Keep to the timetable. Amberley and Woodchester The number 46 is an essential service to travel to and from Cheltenham Hospital, please do not remove. I have Nailsworth no other means of transport. I do not use the route on Sundays. Amberley and Woodchester Do not use the Sunday service. Amberley and Woodchester We are retired but still want to travel by bus - off peak concessionary used. If we all paid £1 each per journey, Nailsworth regardless of distance, this would work. The Government's slashing them, it such a shame we are going backwards here! Amberley and Woodchester Need to help people get to Cheltenham, always busy, essential service for me to get to consultant. Central A Sunday direct route is better for elderly people. Painswick Miss the evening service. Sandywell This service is important because the alternative train journey is difficult, due to the train station in Cheltenham Central being located in a remote area. Brockworth is a risky bus stop. Important for retired people to enjoy travelling by bus. Nailsworth Don't have the information regarding the options. A lack of evening service is a problem. Connections to train Nailsworth stations could be improved. We use the Sunday service to get from Nailsworth to Painswick, and back again. The need is to return in the Valley middle of the day, the restricted Nailsworth and Brockworth service needs to be reasonably regular to be of use. Not being able to use the pass before 09.30 prevents attending morning appointments before 11.30. Also, due to the restrictions and the rural services, may not be able to do all that is needed in the same day. Keep the Sunday bus and reintroduce the evening service so I can see my family. Central Not much difference for me. Later and reliable service would be better. Rodborough I use the 96 as a day out for shopping, etc. Thrupp Have recently retired and did not have enough time to make comments in the first review. I rely on public Farmhill and Paganhill transport and although I am now in my 60s I still travel around the country a lot. I realise your main concern is to provide public transport for people's essential needs, but we should not forget that some people, like myself, rely on public transport for all my travelling needs whether pleasure of otherwise. ** We are ratepayers and part of our rates goes on road and transport, so we partly subsidise ourselves. We do College not agree with any of the cuts. We are not drivers. No bonuses or salary increases for any savings on bus cuts. Girls and women are in danger at Brockworth bus stop because it is isolated and passing cars harassing them. Central I catch the buses in Cainscross Road and during the winter/early evening, I am frightened by men in their cars hooting, shouting out and parking nearby. This could happen in Brockworth. It is dangerous for women to wait at Brockworth for the 46 bus as men in passing cars harass me. Central We are so lucky to have the services we do and we are very grateful for what is provided, not having our own Farmhill and Paganhill transport Would not be able to shop for the nursing home where I work. Grange I have to attend Stroud, Gloucester and Cheltenham hospitals, in relation to breast cancer aftercare. How will I Nailsworth be able to get there? Living in Shurdington the 10 & 46 bus service is terrible anyway. The buses are filthy, never on time and often Shurdington pass the bus stop early so people miss them. I also cannot buy a return ticket early in the morning when I need to travel, I have to buy a dayrider (the price of which has just increased again) when I am ever only going to make one return journey. It appeals me that the tax's I pay subsidise this substandard service. In my opinion all subsidies should be removed, it would force the bus companies to up their game and provide a decent commercial service. There is no reference, in relation to the Option 1 Sunday service for bus times out of Cheltenham to Stroud. I Cleeve West cannot tell how badly I am likely to be affected. On both options I cannot understand how the "Brockworth" interface might or might not work for me Option 2 would be better Valley We often use the Sunday buses, so please don't cut them. Changing at Brockworth is fine. It would also be Painswick wonderful for me to visit my children and grandchildren in the evenings without paying for a taxi. I brought my children up to be green and none of them drive. But 20 to 30 years ago we had buses until 10 p.m. and sometimes even later. We only get a bus once an hour as it is so why are you even considering cutting our buses. You need to Farmhill and Paganhill concentrate on the routes that have a bus every 10 minutes or so. This is just not necessary. Leave our rural services alone. We do not have cars and so have to rely on the bus and these buses 46 and 93 are main routes to cheltenham and Gloucester and are important to the people of Stroud. I would like to be able to get to Stroud from Nailsworth for 9am for work on a reliable basis, which at the Nailsworth moment is not possible as the arrival in stroud is past the hour. Required to attend Cheltenham General Hospital re Glaucoma. Monday to Friday 'bus leaves Nailsworth 'Bus Nailsworth Station at 15:00 during school term times, but terminates at Stroud Merrywalks in order to then pick up school children from Paganhill and Beards Lane schools to bring them into Stroud, a journey of 1 mile which these children are perfectly capable of walking. For non-driving elderly people in rural areas, travel for social reasons is more important than some of your Rodborough categories above! A reduction in the Sunday service will affect Sunday workers and also visitors to the Gloucester or Cheltenham hospitals. Option 2 will lengthen the journey time of any traveller and Option 1 reduces the amount of time travellers can spend at their chosen destination. The reduction in public transport goes against the County Council's 10:10 commitment which was to reduce carbon by at least 2.5% every year after 2010, by reducing the public transport network, GCC is effectively encouraging people to use private cars. Better timetabling for early morning from Nailsworth would be very beneficial during the week. Nailsworth I would like the 46's timetable to be extended further into the evening and for it to run more frequently. It is Minchinhampton often impossible to make a connection at Stroud between the 26 and the 46 that allows me to arrive at work reliably, or to actually get home in the evening. The current service does not support flexible working hours. Also: a changeover in Brockworth is a bad idea - there is no suitable facility for the half-hour wait which can result. I object to all reductions in all bus services. The county council should be doing much more to make bus services available to a wider range of users. There should be better connecting services, especially in Stroud. Dedicated parking should be provided for bus users; where there is no service into Stroud you should not have to pay to park. The transport interchange project should not have been dropped. Instead of cutting services make them more accessible then more people will use them and you make more money. Service Number 98

There were 40 responses regarding the number 98 bus service. 60% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 21 5 19 33 43 Paid Employment - Option 2 15 13 33 53

Voluntary Work - Option 1 20 5 20 45 30 Voluntary Work - Option 2 15 13 60 27 Option 1 (31) 3 16 81

Health Services - Option 1 24 4 29 50 17 Health Services - Option 2 17 18 65 18

Education - Option 1 16 6 19 31 44 Education - Option 2 13 31 38 31

Essential food shopping - Option 1 26 4 23 50 23 Option 2 (if applicable) (22) 23 77 Essential food shopping - Option 2 19 16 58 26

Provide care for someone - Option 1 20 5 10 45 40 Provide care for someone - Option 2 14 14 50 36 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

14% were aged under 45, 29% were aged 45-60 and 57% were aged 61 or over

32% of respondents had a disability.

95% responded to the questionnaire as an individual and 5% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Up Hatherley Parish Council • Churchdown Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 98.

Any other comments

Need more regular / reliable / later / earlier services 52% Essential for visiting places of interest / tourism / leisure purposes 21% Service would be worse 15% Service is good as it is 12% Essential for elderly / disabled 12% No other means of transport 9% Essential for medical appointments 9% Essential for work 9% Need the bus for well-being / it's my lifeline 9% Need to encourage people out of cars and be greener 9% Won't have a bus service 9% Essential for visiting friends / family 6% Poor explanations at roadshows 6% Essential for shopping 3% Not being able to use the buses before 9 / at certain times - bad for OAP's 3% Connect buses to other forms of transport 3% Willing to pay small charge 3% Longer walks to get a bus 3% Will have longer wait for bus / too little time at proposed location 3% Prefer option 1 3% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 3% Other 6% Base: All respondents for this service (33)

The list below shows all responses for service 98 .

The bus service is worse. Innsworth with After the actual state pension, I regard this as the most essential to be able to keep my independence. Churchdown Brookfield More than one bus per hour would help. My grandparents catch this bus into town and it wouldn't be very helpful for them if this bus route was scrapped. Will not be able to get out in the evening. Benhall and The Reddings On one hand you are advising us not to use our car, i.e. go green but on the other hand you are cutting down bus services! If you need to save money then cut MPs expenses. Leave our buses alone! Please practice what you preach. If you want us to use then don't cut the services. If you don't have the money then don't bail out Greece, Spain, Portugal! Option 1 is the only acceptable option. Later buses for Friday and Saturday are essential to me. Benhall and The Reddings Having visited the roadshow I was concerned to find that the already inadequate bus service (97/98) is Benhall and The Reddings proposed to be downgraded and that the evening service is to be reduced even further. However, you would be unlikely to know this if you didn't attend the event. Should have been communicated at every stop. Many elderly rely on the service. The form doesn't let you choose your preferred option. The area has several mobile home sites.** I moved to Reddings Park relying on a bus service. This will seriously affect my life. Benhall and The Reddings Removal of the evening service on the 98 restricts social outings for elderly and the non drivers. Benhall and The Reddings Churchdown is serviced but the Reddings is not. I feel that the senior citizen bus pass should be received when a person reaches the age of 65. Churchdown St John's To visit friends or have any kind of social life, this is the only bus we can use. Innsworth with Down Hatherley My complaint is not being allowed to use my pass until 09.30, 09.00 was okay. Churchdown Brookfield Last journey is 22.50 from Tewkesbury Road and is essential for returning home from work. Barton and Tredworth I need to go to work on the 06.50 bus. Benhall and The Reddings The timing of the last Monday to Thursday buses from Cheltenham and Gloucester to Churchdown Village Churchdown Brookfield is far too early. A Sunday service between Churchdown and Cheltenham is needed. The new proposed times for the last Churchdown Brookfield buses to Churchdown Village are far too early. Churchdown has a larger population than many towns, but no roadshow here, with lots of older people Churchdown Brookfield who rely on buses. Travel to hospital required. Longlevens Reduction in the Sunday service causes isolation. Longlevens The evening buses are needed, Sunday service is poor. Please do not reduce this any further. Longlevens Links to the hospital and train station are vital. Up Hatherley Would not be able to visit and take care of my parents. Grange unfortunately your form does not cater for those who regularly use the bus for socialising mainly in the Quedgeley Fieldcourt evenings, i feel that this bus does not give me enough opportunities as it is and i don't see how you can cut these services anymore If the changes are put into place on this service, it will mean having to change my hours of work, if indeed Churchdown St John's my employer is happy to do that, if not then using another bus service, such as 94, that means much further for me to reach the nearest bus stop, and a longer distance from my home the other end, this is not good of safe on dark nights, and during the winter months, the only other option would be to give up my job, that would not be good. The survey asks about only a few arbitrary types of bus use. It appears to take no account of what people Churchdown Brookfield actually use buses for - hardly a commercial approach to your customers! It has no regard for any social benefits: e.g. Quality of Life, especially for those without access to a car. Do you really want to push all other categories of bus use into cars? The current evening and sunday service on route 98 is not frequent enough to make its use viable for me. In Churchdown Brookfield the past a major concern was the lack of suitable buses to allow a return from evening classes/meetings - these proposals will make such journeys impossible again I am very concerned that the above service will end at 7.25pm from Chelt. and 8.10pm from Glos. This means residents of Churchdown Village will not be able to l. Have a meal. 2. Go to the cinema 3. Visit the theatre. in the evening. Young people and the elderly do not always have access to a car and the Main Rd. (94) route is at least a mile away. I could imagine that visiting the Gloucester Royal would be less convenient in the evening by public Up Hatherley transport but can live with that as I hope not to need to do this. I occasionally use the 98 in the evening to get from town to Up Hatherley so would appreciate if the Friday and Saturday service retained the 10.20 departure from Cheltenham. However, if economies have to be made I can see this is one that could be sacrificed. this service is non profit making it is because it is a poor service and should be run more frequently i.e every Longlevens 10-15 mins like most other bus routes, to attreact better useage. The buses should be fit to operate and not keep breaking down/or unsuitable for older people and disabled as the platform does not drop down. Profitable routes should subsidise financilly viable routes. Why not cut down on the 94/10 buses. They only take business away from glos to cheltenham, with its superior shopping/leisure facilities. If you really want to save money abolish tickets for concessionary travel - 3 out of 5 tickets are for false destinations rendering them pointless for marketing exercises etc. Also do away with the electronic boards telling you that when the next 94 is due. A ten minute wait is nothing compared with an hour wait if a bus has gone passes the stop early or has broken down. We need a better bus service - not a reduced one. Hardly encourages people to leave the c ar at home when services are infrequent/unreliable!!!!!! This is the only bus service to the 'top' end of Churchdown Village. The 94 does not cover this part of Churchdown Brookfield Churchdown. People use this service evenings and weekends to get to Chelteham or Gloucester for cinema, theatre trips, etc. as as the Government is asking us to use local transport - we will not have any to use!! The review of the bus network was considered at a meeting of Churchdown Parish Council on 21st June. Churchdown Brookfield The Council is appalled at the proposed changes to the 98 service which will leave many thousands of people without an evening bus service after 7.25 pm. Ruth Warne, Clerk to the Council The bus service is used by a number of people to travel from Innsworth/Cheltenham Road for leisure purposes. The proposed changes would affect their ability to socialise and they will become very isolated from friends. Also, it is used to travel back from Cheltenham in the evening. This would be impossible under the proposals. Service Number 232

There were 10 responses regarding the number 232 bus service. 86% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 4 100 Paid Employment - Option 2 4 100

Voluntary Work - Option 1 4 25 75 Voluntary Work - Option 2 5 40 60 Option 1 (8) 38 63

Health Services - Option 1 5 100 Health Services - Option 2 5 80 20

Education - Option 1 4 100 Education - Option 2 3 100

Essential food shopping - Option 1 8 25 63 13 Option 2 (if applicable) (7) 29 71 Essential food shopping - Option 2 7 14 71 14

Provide care for someone - Option 1 4 50 50 Provide care for someone - Option 2 5 40 60 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

13% were aged under 45, 0% were aged 45-60 and 88% were aged 61 or over

38% of respondents had a disability.

89% responded to the questionnaire as an individual and 11% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Whiteway Colony Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 232.

Any other comments

No other means of transport 33% Essential for medical appointments 33% Poor explanations at roadshows 33% Need more regular / reliable / later / earlier services 22% Reduce the number of services / merge them 22% More expensive financial implications / would have to use car 22% Essential for elderly / disabled 11% Essential for shopping 11% Essential for visiting friends / family 11% Service would be worse 11% Essential for education 11% Not being able to use the buses before 9 / at certain times - bad for OAP's 11% Need the bus for well-being / it's my lifeline 11% Longer walks to get a bus 11% Need to encourage people out of cars and be greener 11% Won't have a bus service 11% Booking not a good idea 11% Prefer option 1 11% Other 11%

Base: All respondents for this service (9)

The list below shows all responses for service 232 .

Not used as often as service 23. Painswick Too many unknowns. Once a bus service is lost it will never be reinstated - Option 2. Painswick Whiteway's residents are mainly elderly and do not drive. Our concerns are that we will not have a regular bus service. People Painswick aren't always able to know in advance when they need to go to town. Concern that bus passes won't be accepted, which adds financial strain. Option 1 is the preferred option but many points need clarifying. Will there be a weekly service to the surgery in Painswick? Will the vehicle use be easily accessible? ** I am dependent on close friends to visit me, or to provide transport when I wish to visit them, e.g. my Goddaughter and her The Stanleys family. If this service is taken off us, it would be a terrible shame, as it is so useful for dental appointments and shopping, etc. Just two and a half hours in Cheltenham from Winstone. We rely on the bus service. As a household with long term disability needs, we cannot afford to run a car. Painswick If Option 1 was implemented would the connecting bus wait if the first bus ran late? Painswick Both options are not a practical solution leaving me totally without transport to Cheltenham, especially the hospital. Ermin Without a bus direct from Brimpsfield to Cheltenham or Gloucester, I will be unable to have transport. Ermin Service Number 527

There were 102 responses regarding the number 527 bus service. 98% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 45 7 13 80 Paid Employment - Option 2 39 3 13 8 77

Voluntary Work - Option 1 49 2 8 24 65 Voluntary Work - Option 2 42 5 21 14 60 Option 1 (88) 5 31 65

Health Services - Option 1 77 4 34 55 8 Health Services - Option 2 60 8 38 37 17

Education - Option 1 45 13 22 64 Education - Option 2 37 3 11 24 62

Essential food shopping - Option 1 82 2 29 57 11 Option 2 (if applicable) (69) 9 52 39 Essential food shopping - Option 2 71 7 44 37 13

Provide care for someone - Option 1 48 4 10 15 71 Provide care for someone - Option 2 44 2 20 20 57 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

5% were aged under 45, 5% were aged 45-60 and 89% were aged 61 or over

28% of respondents had a disability.

98% responded to the questionnaire as an individual and 2% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Woodmancote Parish Council • Gotherington Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 527.

Any other comments

Reduce the number of services / merge them 21% Service is good as it is 20% Essential for elderly / disabled 18% Need more regular / reliable / later / earlier services 18% Essential for shopping 18% Poor explanations at roadshows 16% Essential for work 13% Essential for medical appointments 11% Essential for visiting places of interest / tourism / leisure purposes 9% Longer walks to get a bus 9% Essential for education 7% No other means of transport 5% Service would be worse 5% Willing to pay small charge 5% Prefer option 2 5% Will have longer wait for bus / too little time at proposed location 5% Not enough room on buses 4% Need the bus for well-being / it's my lifeline 4% Prefer option 1 4% Essential for visiting friends / family 2% Poor publicity for the consultation 2% Need bus as no facilities in village / nearby 2% Accept that changes and cuts need to be made 2% Need better timetables / advertising 2% More expensive financial implications / would have to use car 2% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 2% Other 2% Base: All respondents for this service (56)

The list below shows all responses for service 527 .

My view is that this service is well used. Cleeve Hill Pity that Gotherington loses the D services, other option could be less D buses between Bishops Cleeve to Cheltenham, Cleeve St Michael's say 20-30 minutes instead of 10 minutes, but otherwise a service to Gotherington. Could one D bus an hour be diverted, to cover the Cheltenham Road part of B/C, to enable the less mobile to use public transport. Disappointed roadshow scheduled for Bishops Cleeve was not there. Regularly travel to Cheltenham and Tewkesbury, hence comments on 527 & 43 services. Cannot understand how proposed 527 route would work. Problems making connection in Bishops Cleeve for Gotherington assuming service hourly. Presume 2 tickets needed if operated by different companies. Therefore would take car to Bishops Cleeve and use service D to Cheltenham, hence decline of 527 ** Until you give details of the route and times, the questionnaire makes no sense. Cleeve Hill I would prefer proposal 1 if it ran more frequently than every hour. I live too far away from the bus stop to be able to Oxenton Hill carry a heavy load of shopping home. A bus running to the top end of the village would help. Insufficient detail provided for option 2. Cleeve Hill Several mornings the 527 needs a bigger bus as it gets really crowded with passengers having to stand. The OAP Cleeve Hill accommodation on the Cheltenham Road is only covered by the 527. Bishops Cleeve to Prestbury and on to Cheltenham would be a useful route. Cleeve St Michael's Do not stop the Gotherington Lane stop as I will not be able to catch the bus as the D is too far for me to walk. Cleeve St Michael's I walk a quarter of a mile to the bus stop. If buses stop serving Gotherington Lane, I would have to walk half a mile. I Cleeve St Michael's am elderly. It is essential that both Gotherington and Woodmancote have frequent bus journeys as BOTH villages have many Cleeve Hill elderly people and people without cars. My answers may have been different if I knew frequency and the routes of the options. Oxenton Hill The Government should never have made travelling free, half fare was fair up to a point. Cleeve Hill Need the bus service essentially for daughter's school travel every day there and back. Oxenton Hill Option 2 does not state whether Gotherington and Woodmancote are covered. Cleeve Hill One hour service. Oxenton Hill If no service to Gotherington my child will be unable to catch the bus to and from school, along with many others. Oxenton Hill Both proposals are bad. I do voluntary work for 3 organisations in Cheltenham and would have to give it all up. Oxenton Hill However, proposal one is marginally less disastrous than Option 2. Would have to discontinue all voluntary work. All senior citizens and people with disabilities would be very badly Oxenton Hill affected. Live in a residential apartment. Have a problem getting to Bishops Cleeve's shops and surgery, due to medical Cleeve Grange restrictions, if the 527 is taken off. It would be easier if we had a bus every half hour. Cleeve Hill The 1 hour bus service bus service is suitable for my requirements. Any less would mean long waiting periods. No car Central means the bus is essential. If this service is withdrawn my granddaughter will be unable to get to Cleeve school. Travel by family car is not possible. Oxenton Hill There needs to be a bus from Gotherington to Two Hedges Road. I am more concerned about her than myself. The option outlined would be OK provided the service to Woodmancote is not reduced further from hourly Monday to Cleeve Hill Saturday. Option 2 makes no mention of Woodmancote which definitely needs a bus service to Bishop's Cleeve for the Post Office, Cleeve Hill health services and essential food shopping, so option 2 no good at all. Option 1 is okay but needs to be more frequent than hourly. We pay our community charge the same as Bishop's Cleeve people but they get a 10 minute service to Cheltenham. Could alternative D buses not travel via Woodmancote rather than via Longlands Road. Need for doctor, etc., food, Post Office and banks. Cleeve Hill I prefer Option 2 to give access to the doctors and shopping and visits to Cheltenham. Oxenton Hill I use this service for shopping trips to Cheltenham and hospital appointments. I would certainly miss it. Cleeve Hill D bus runs every 20 minutes. Cancel bus passes - concession, pay half full fare. Very little information available. Cleeve Hill It would be helpful if the 527 called in at the racecourse to link with the 99. Also important that the 527 travels along Cleeve Grange the Cheltenham Road/Two Hedges Road in Bishop's Cleeve. Woodmancote Parish Council has received many telephone calls with regard to the revision of bus routes. Regrettably, Prestbury the meeting at Bishops Cleeve was not advertised in Woodmancote and the article in the Gloucestershire Echo was inserted on the day. As most of the Echos are delivered to residents during late afternoon most would not have seen it until after the event was over. We note that there are two proposals for our route, ** Essential to keep evening services for return from/to work and social activities of all ages. Cleeve Hill Essential to maintain evening and weekend services via Woodmancote and Gotherington for work and social activities. Oxenton Hill Gotherington Lane has no footpath or street lights, therefore extremely dangerous. Essential to maintain evening services for return from work and social activities (all ages). Cleeve Hill Option 1 - it would make connections on return journey from Cheltenham to Bishops Cleeve to the 527 bus difficult. Oxenton Hill Option 1 - rather ridiculous situation having to change buses for a 6 miles journey. Just increase the fare. Cleeve Grange Option 1 would mean changing the bus in Cleeve to go to Cheltenham. Oxenton Hill Provides a useful service and could replace the 43 and instead of duplicating a service could return to Cheltenham via Cleeve Grange Southam and Prestbury. It would enable residents to access the facilities at Bishops Cleeve, i.e. supermarket. If Orchard House plans come to fruition then the bus would be well used by visitors who cannot, or don't want to drive.** Option 1 would be the same as it is currently unless the route in Woodmancote is altered, so that I was unable to travel from Two Hedges Road (top of Britannia Way) to Cleeve (Badham's Chemist) and back. But - what about the residents of the retirement apartments in Evesham Road (next to the Esso petrol station) in Bishops Cleeve, who currently have a bus stop outside these apartments? Will the 527 go that far on its round trip? If not, the residents may well not be able to walk to either of the two nearest D bus stops. Option 2 could very well be worse depending on the route chosen. insufficient information given. option 1 regularity of service to connect with D bus? Option 2 what is the proposed Cleeve Hill route? Option 1 would be difficult for the many elderly people in Woodmancote to cope with especially the return journey when they have shopping as well as walking aids to cope with. Option 2 would the route take in Bishops Cleeve on outward and inward journeys? This is essential for using the Post office and food shopping.The review has not been widely advertised,many people for whom the bus service is a lifeline do not have computers and do not know how to use them. I use this frequently. My daughter will be travelling from Gotherington to Cleeve School and Cleeve School to Gotherington from September, I Oxenton Hill want to be assured that this service will still be running. We do also use this service to and from Cheltenham occasionally, so would not want this service to stop. Best option would be to extend route of alternate D buses from Bishops Cleeve to Woodmancote and Gotherington to serve this area. If option 1 is used how will the travel from Cheltenham to Gotherington work. How often will the service between Cleeve Oxenton Hill and Gotherington take place. It could result in a long wait at Cleeve for the bus to Gotherington. I have seen no proposals about the pricing structure where the hub system will require travel with two different bus Oxenton Hill companies. There is still no provision for a bus service to Tewkesbury for employment use - an essential requirement. Suggested new route for 527 (not overlapping with the D route): 2-way route: Gotherington-Bishops Cleeve- Cleeve Hill Woodmancote-Southam(Old Road loop)-Prestbury-Priors Road Sainsbury's-Hewlett Road-Cheltenham We would favour option 2 as this would still make it possible to get to Cheltenham from Gotherington during the day Oxenton Hill without having to change buses. Waiting for buses is onerous particularly for old and infirm individuals in inclement weather unless the hubs are undercover, heated etc and with comfortable seating. Without knowing how frequently the connecting bus in proposal 1 will run or the exact route of proposal 2- not Cleeve Hill duplicating the D service- it is difficult to form an opinion so I have pessimisticallly assumed the worst. keep 527 the same Cleeve Grange service D to go down Linworth Rd to Two Hedges Rd into Dale Walk Cleeve Grange keep the same route Cleeve St Michael's keep same route Older people value the 527, vital route is not changed Cleeve St Michael's keep route the same; essential for shopping in village and local surgeries Cleeve St Michael's keep same as lifeline to shops and health services Cleeve St Michael's Service Number 528

There were 19 responses regarding the number 528 bus service. 47% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 6 17 83 Paid Employment - Option 2 2 50 50

Voluntary Work - Option 1 3 33 67 Voluntary Work - Option 2 1 100 Option 1 (18) 11 89

Health Services - Option 1 12 100 Health Services - Option 2 7 100

Education - Option 1 2 100 Education - Option 2 2 100

Essential food shopping - Option 1 14 14 86 Option 2 (if applicable) (11) 18 82 Essential food shopping - Option 2 10 20 80

Provide care for someone - Option 1 4 25 75 Provide care for someone - Option 2 2 50 50 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

16% were aged under 45, 5% were aged 45-60 and 79% were aged 61 or over

22% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Mrs Herbert Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 528.

Any other comments

Need more regular / reliable / later / earlier services 31% Essential for medical appointments 25% Won't have a bus service 25% Essential for shopping 19% Will have longer wait for bus / too little time at proposed location 19% No other means of transport 13% Essential for visiting friends / family 13% More expensive financial implications / would have to use car 13% Service is good as it is 6% Service would be worse 6% Essential for work 6% Reduce the number of services / merge them 6% Not being able to use the buses before 9 / at certain times - bad for OAP's 6% Need bus as no facilities in village / nearby 6% Connect buses to other forms of transport 6% Need to encourage people out of cars and be greener 6% Booking not a good idea 6% Other 6%

Base: All respondents for this service (16)

The list below shows all responses for service 528 .

Only one bus per week picks up on Tuesdays in Teddington and service 526 would be greatly missed. Isbourne Need a better service between Winch and Tewkesbury/Cheltenham. Needs a better service between Winchcombe, Tewksbury and Cheltenham. Isbourne Needs a better service between Winchcombe, Tewksbury and Cheltenham. Isbourne Gretton currently only has one service per week to Cheltenham. It would be disastrous to cut this for non car Winchcombe owners. Not enough time. Winchcombe Not enough time - GP and dental appointments. Choice would be wonderful. What is the point of a bus pass Highnam with Haw Bridge when no bus available - all services on daily bus! Not enough time. Winchcombe Essential service for Cheltenham and Gloucester Hospitals and for residents to visit family, particularly children Winchcombe who have had to move into town to be near jobs, as this service was reduced to two a week therefore no transport for workers. Early and late buses already taken from them. Essential too, to reach National Express Coaches. Too expensive for elderly and unemployed. Option 1 would double the journey time to Tewkesbury and would be impractical with heavy shopping. The Winchcombe community bus would also be impractical. Essential for the doctor surgery and chemist. Winchcombe We need this service as there is no other way to get to Cheltenham. Winchcombe As far as possible we make appointments for hospitals, surgery and dentist to fit in with the Tuesday bus. Isbourne We rely on the buses to enable us to go shopping. We do not have any shops in the village. It is very difficult Isbourne having to change buses when you have a lot of shopping to carry. I need this bus as I travel from Alderton to Bishops Cleeve and then take this bus into Cheltenham to visit my Winchcombe daughter, care for my son who is epileptic, and to do shopping which I cannot get in the village or Bishops Cleeve. I live in Alderton and don't find that any of the bus services currently meet my needs as they are too infrequent. Winchcombe The thing that would make the most difference to me and make public transport an option is if a route like the 606 came closer to Alderton (it seems to come tantalisingly close, but just not close enough) - or even if there were a safe bike park close to a bus stop in Winchcombe and/or Bishops Cleeve, so it would be possible to cycle to either of those places and then catch the bus into Cheltenham from there. My husband and I are reluctant to buy a second car because we would prefer to find a more environmental alternative way to make journeys when we can't car share, but currently this seems like the only realistic option. Service Number 606

There were 68 responses regarding the number 606 bus service. 86% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 38 11 29 61 Paid Employment - Option 2 25 4 36 60

Voluntary Work - Option 1 41 10 34 56 Voluntary Work - Option 2 27 41 59 Option 1 (62) 2 11 87

Health Services - Option 1 54 4 11 76 9 Health Services - Option 2 40 3 3 85 10

Education - Option 1 32 9 22 69 Education - Option 2 21 38 62

Essential food shopping - Option 1 56 18 66 16 Option 2 (if applicable) (51) 6 94 Essential food shopping - Option 2 41 7 76 17

Provide care for someone - Option 1 37 14 41 46 Provide care for someone - Option 2 25 52 48 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

12% were aged under 45, 18% were aged 45-60 and 70% were aged 61 or over

29% of respondents had a disability.

94% responded to the questionnaire as an individual and 6% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Snowshill Parish Meeting • Weston-sub-Edge Parish Council • Willersey Parish Council • Stanton Parish Council. • Mrs Herbert Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 606.

Any other comments

Essential for medical appointments 32% No other means of transport 21% Service is good as it is 19% Essential for shopping 19% Need more regular / reliable / later / earlier services 13% Need the bus for well-being / it's my lifeline 13% Reduce the number of services / merge them 11% Need bus as no facilities in village / nearby 11% Essential for visiting friends / family 9% Essential for work 9% More expensive financial implications / would have to use car 9% Won't have a bus service 9% Essential for elderly / disabled 6% Essential for visiting places of interest / tourism / leisure purposes 6% Service would be worse 6% Connect buses to other forms of transport 6% Booking not a good idea 6% Essential for education 4% Longer walks to get a bus 4% Poor explanations at roadshows 4% Vast improvement / Wonderful / Quite happy 2% Need to encourage people out of cars and be greener 2% Prefer option 1 2% Other 13% Base: All respondents for this service (47)

The list below shows all responses for service 606 . No other way of shopping or getting to surgery, also Lloyds Pharmacy. I live alone, I have had bowel cancer and an stroke. Campden-Vale I use the service from Toddington to both Cheltenham and Broadway. Would not wish to see a reduced level of service to the Isbourne service operating at present. Why change? Campden-Vale Existing service is much better than either option. It's too far for me to walk to the main road down a bank, then back with shopping. Isbourne An increase in the number of buses and schemes to encourage fewer of the very large number of road journeys between Winchcombe and surrounding villages to and from Cheltenham would lead to a decrease in highway maintenance, police and emergency services, i.e. redistribution of available monies between services. We have no bus service, even twice a week would be wonderful. Isbourne Access to Evesham Train Station and Cheltenham Spa Station. Winchcombe Without the 606 bus there would be no local transport. Isbourne We use this route for country walks. We like to walk from A to B rather than doing circular walks. It is always difficult to Prestbury organise public transport to and from walks. Any cuts in services may make it impossible altogether. For God's sake leave the buses alone. This sort of cut is so short-sighted and counter-productive. All the hard work of Fosseridge building up services painstakingly since 1997 will be undone. Need a better service between Winch and Tewkesbury/Cheltenham. Needs a better service between Winchcombe, Tewkesbury and Cheltenham. Isbourne Needs a better service between Winchcombe, Tewkesbury and Cheltenham. Isbourne What is needed by people from Weston-sub-Edge is a service which links with the three daily 21 service buses. I cannot Campden-Vale answer Option 2 as I don't know what is on offer. We are very unhappy about both of these options as they affect no car owners in the village. Campden-Vale I use the service to visit my doctor at Tewkesbury. I travel to Cheltenham and catch other services from town. Leave the Isbourne service as it is. This service is important to our local villages. I also have seen many people use the service to visit Broadway from Cheltenham. If service 606 is withdrawn people dependent on local transport will not be able to live in this community. The Parish Council voted to retain the service, albeit with reduced frequency. There is very little we villagers ask for and put so much into our community - how cheap to stop our bus. Isbourne Withdrawing this bus service will tend to leave most villages isolated, not a good idea in my opinion. Isbourne Option 1 - This would be the best option. Please don't stop this service, it is so needed for hospital appointments and visiting, also the railway station from where we travel to the West Country, because we have no car. Only a short time ago everybody was being encouraged to use public transport to cut down on pollution, etc. Any cutbacks Campden-Vale can only be a step backwards. Save the buses. Campden-Vale Need buses to Cheltenham for shopping and hospital. Campden-Vale Cannot get to information evenings as I am a disabled pensioner and unable to find out about all the proposals. Campden-Vale Buses are essential for people with no other transport. It seems unfair to me that at 60 you can drive to a Park and Ride park Isbourne all day for free and use the bus. Continued service between Winchcombe and Cheltenham essential for medical access to hospital. Winchcombe Many people rely on that bus for health services, PO and bank and food. Volunteers for charity shops also. Most villagers using the 606 bus go to Winchcombe or Cheltenham (surgeries, part time work, banks, PO, etc.). Could a mini Isbourne bus be used on the route? This service, 606, is essential for older people no longer driving to make their way to Cheltenham Hospital is needed for Campden-Vale appointments or to visit family. This service is essential for older people as many no longer drive, they need to get to Cheltenham Hospital for appointments Campden-Vale or to visit family and friends who are patients there. NHS dentist, optician and hospital all in Cheltenham. 606 bus service is my only way to these services. My husband, 86, has suffered two strokes and has numerous health problems, having spent four periods in Cheltenham Hospital which were just about manageable using the 606 bus. Any curtailment of the 606 Castleways bus would make things impossible for me. I do not drive and my husband can no longer drive as he is partially sighted now. ** There are too few journeys to and from Broadway already. Very difficult to arrange to book things in advance. Isbourne NHS dentist in Cheltenham, inpatient in Cheltenham. Local bus service is the only way to go to these services. It was only by chance that we learned about the review into future provision of local bus services. Many, many people seem not to know anything about it. When we first moved to Broadway there were no NHS dentists with vacancies in nearby Evesham so we had to contact the Health Authority covering Gloucestershire ** My 16 year old daughter is seeking work and will rely on the bus. My 12 year old son uses the bus to visit Winchcombe Isbourne friends. Advance booking system for bus journeys have been tried before and simply do not work. The bus is important for medical services in Broadway and Cheltenham and for shopping in Broadway. Willersey is a village Campden-Vale in Gloucestershire although we have a Worcestershire postcode. Our local hospital is Cheltenham which is 17 miles away and the taxi fare return is more than £30. Our local GP surgery is in Broadway - 2 miles away. Our local general store, chemist, post office, butcher, and for some, church are all in Broadway. ** This service is used as a link to the facilities in Cheltenham. Campden-Vale Although a WR postcode, Willersey is in Gloucestershire. Doctor's surgery is in Broadway and patients are referred to Campden-Vale Cheltenham and Gloucester Hospitals for treatment. It will feel that the Winchcombe, Toddington, Broadway to Willersley route will not be provided and there will be no easily available bus as an alternative access for travel to Cheltenham Hospital. It will mean finding car travel through the car service, which is not always available. Many elderly and infirm passengers who are not affluent but have lived all their lives among this route and supported their county, so do not deserve to have this already limited service reduced. Please do not further decrease their prized independence. The 606 is my lifeline, I am unable to drive (medical blackouts and a mild heart condition). I cannot stay living here if the Campden-Vale buses are taken off. This service is a lifeline and I will be completely cut off if this service is affected. This is essential for me, the village and non- Isbourne drivers. I have no car, do not drive and rely on the 606 bus for health appointments, caring for my friend and shopping. I am a widow and I have asthma. Sometimes this bus is the nearest I can get to Alderton. I get off at Black Sheds and walk accross the fields to Alderton. It will Winchcombe be worse if I have to book it as I sometimes use it if I miss the bus to Alderton. I live in Alderton and don't find that any of the bus services currently meet my needs as they are too infrequent. The thing that would make the most difference to me and make public transport an option is if a route like the 606 came closer to Alderton (it seems to come tantalisingly close, but just not close enough) - or even if there were a safe bike park close to a bus stop in Winchcombe and/or Bishops Cleeve, so it would be possible to cycle to either of those places and then catch the bus into Cheltenham from there. My husband and I are reluctant to buy a second car because we would prefer to find a more environmental alternative way to make journeys when we can't car share, but currently this seems like the only realistic option. Service Number 608

There were 11 responses regarding the number 608 bus service. 78% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 3 33 33 33 Paid Employment - Option 2 2 50 50

Voluntary Work - Option 1 1 100 Voluntary Work - Option 2 1 100 Option 1 (9) 33 67

Health Services - Option 1 5 20 60 20 Health Services - Option 2 3 100

Education - Option 1 3 33 33 33 Education - Option 2

Essential food shopping - Option 1 9 11 33 56 Option 2 (if applicable) (6) 50 50 Essential food shopping - Option 2 6 50 50

Provide care for someone - Option 1 4 50 25 25 Provide care for someone - Option 2 4 50 50 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

9% were aged under 45, 0% were aged 45-60 and 91% were aged 61 or over

20% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Mrs Herbert Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 608.

Any other comments

Need more regular / reliable / later / earlier services 25%

More expensive financial implications / would have to use car 25%

Need to encourage people out of cars and be greener 25%

Won't have a bus service 25%

Essential for elderly / disabled 13%

Essential for shopping 13%

Essential for visiting friends / family 13%

Need bus as no facilities in village / nearby 13%

Willing to pay small charge 13%

Longer walks to get a bus 13%

Other 38%

Base: All respondents for this service (8)

The list below shows all responses for service 608 .

I want to give up my car being an OAP. I want the bus so I can go shopping and see my daughter, who is ill. Isbourne This service is also only once a week on a Thursday and it would be missed. Isbourne Mickleton, furthest North of all Gloucestershire villages, furthest South East of all Warwickshire villages. If Gloucestershire Campden-Vale and Warwickshire cut bus services to outlying villages, Mickleton would be busless. Not enough time. Winchcombe The Government are encouraging the public to use public transport, why are Local Government doing the opposite. Why not Winchcombe charge 50p/£1 for journey even with bus pass. Cut council salaries not cut taxpayer facilities. This service is poor - to return home elderly people particularly are expected to walk from high street all the way to Royal Winchcombe Wells to pick up bus, this is not possible. I take the bus from Alderton to Dumbleton and then take this bus to get into Cheltenham and do the same on the way back. Winchcombe I live in Alderton and don't find that any of the bus services currently meet my needs as they are too infrequent. The thing Winchcombe that would make the most difference to me and make public transport an option is if a route like the 606 came closer to Alderton (it seems to come tantalisingly close, but just not close enough) - or even if there were a safe bike park close to a bus stop in Winchcombe and/or Bishops Cleeve, so it would be possible to cycle to either of those places and then catch the bus into Cheltenham from there. My husband and I are reluctant to buy a second car because we would prefer to find a more environmental alternative way to make journeys when we can't car share, but currently this seems like the only realistic option. Service Number 652

There were 18 responses regarding the number 652 bus service. 93% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 4 25 75 Paid Employment - Option 2 1 100

Voluntary Work - Option 1 4 50 25 25 Voluntary Work - Option 2 1 100 Option 1 (13) 8 92

Health Services - Option 1 5 20 80 Health Services - Option 2 1 100

Education - Option 1 4 25 75 Education - Option 2 1 100

Essential food shopping - Option 1 13 8 92 Option 2 (if applicable) (5) 100 Essential food shopping - Option 2 2 100

Provide care for someone - Option 1 5 20 40 40 Provide care for someone - Option 2 1 100 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

0% were aged under 45, 24% were aged 45-60 and 76% were aged 61 or over

27% of respondents had a disability.

94% responded to the questionnaire as an individual and 6% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Uckington Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 652.

Any other comments

Service is good as it is 62%

Won't have a bus service 38%

Essential for visiting places of interest / tourism / leisure purposes 23%

Essential for shopping 23%

Not enough room on buses 15%

Booking not a good idea 15%

No other means of transport 8%

Essential for elderly / disabled 8%

Essential for visiting friends / family 8%

Not being able to use the buses before 9 / at certain times - bad for OAP's 8%

Will have longer wait for bus / too little time at proposed location 8%

Poor explanations at roadshows 8%

Base: All respondents for this service (13)

The list below shows all responses for service 652 .

This is the only service Tirley to Cheltenham. I currently use this service to visit my elderly mother who lives alone. Highnam with Haw Bridge A very reliable service which I always use to go to Age UK, singing classes and then emergency shopping afterwards. This is the only bus service for my community. Coombe Hill Essential that timetables of server buses dovetail with timing of main buses from Hub. Gloucester/ Cheltenham Badgeworth every 12 minutes, but Cheltenham/Tewkesbury less certain. It is possible theoretically to be waiting at the Hub for some time. Retain the bus from Ledbury to Cheltenham. Please keep this service running from Ledbury to Cheltenham, it is only once a week. Please keep this bus service going from Ledbury to Cheltenham. What no bus? We want to keep the 652 from Ledbury to Cheltenham running once a week, so do others in Redmarley, Tirley, Appelby and Hardwicke. No options offered therefore, we request that the current service be retained from Ledbury to Cheltenham. No options given. Please keep the 652 service running from Ledbury to Cheltenham. This journey is very well used. It provides a social outing as well as shopping. Elderly people will not take the Badgeworth trouble to pre book. One regular service a week is all we are asking for. The current 652 service is well used a social outing and for shopping. Why should rural areas have to pre book Badgeworth and pay? All we want is one regular service a week. How will people get to Cheltenham? Keep the existing route. Service Number 801

There were 50 responses regarding the number 801 bus service. 78% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 23 13 17 4 65 Paid Employment - Option 2 16 6 19 75

Voluntary Work - Option 1 26 15 15 8 62 Voluntary Work - Option 2 17 6 24 71 Option 1 (42) 33 48 19

Health Services - Option 1 32 19 31 22 28 Health Services - Option 2 21 5 57 38

Education - Option 1 29 14 17 17 52 Education - Option 2 19 5 32 63

Essential food shopping - Option 1 30 17 40 27 17 Option 2 (if applicable) (27) 26 74 Essential food shopping - Option 2 19 21 58 21

Provide care for someone - Option 1 26 12 19 23 46 Provide care for someone - Option 2 19 5 42 53 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

9% were aged under 45, 22% were aged 45-60 and 70% were aged 61 or over

27% of respondents had a disability.

96% responded to the questionnaire as an individual and 4% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Bourton on the Water Parish Council • Cold Aston Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 801.

Any other comments

Need more regular / reliable / later / earlier services 52% Essential for visiting places of interest / tourism / leisure purposes 20% Essential for education 20% Connect buses to other forms of transport 16% No other means of transport 12% Essential for medical appointments 12% Essential for visiting friends / family 12% Essential for work 12% Need to encourage people out of cars and be greener 12% Service is good as it is 8% Essential for elderly / disabled 8% Service would be worse 4% Not enough room on buses 4% Reduce the number of services / merge them 4% Vast improvement / Wonderful / Quite happy 4% More expensive financial implications / would have to use car 4% Prefer option 1 4% Only reduce services in quieter times 4% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 4% Other 16% Base: All respondents for this service (25)

The list below shows all responses for service 801 .

An earlier and later service, Monday to Sunday would help workers in Cheltenham and get more drivers onto public Bourton-on-the-Water transport. Can this service be rescheduled to link up with service 22 from Stratford? At present it does not and is not Campden-Vale convenient in any way. Hospital visits. An early Sunday bus would be nice to Cheltenham. Pensioners are trapped at home on Sundays with no public Moreton-in-Marsh transport. A Sunday service would be good for hospital visiting. Moreton-in-Marsh Caravan tourists use Sunday to Bourton-on-the-Water. Moreton-in-Marsh Glad 801 usual service continues, Sunday summer service occasionally. Valuable for teenage travel to Cheltenham Sandywell and Moreton-in-Marsh. This service is well used and often by the time it leaves Bourton-on-the-Water it is almost full. I feel that this service Moreton-in-Marsh is essential. This route should be reviewed in the light that my son needs to get to school on time (Cotswold School) and the Battledown morning bus doesn't arrive until 09.35, Cheltenham to Bourton. We also want to encourage our children to use public transport. Option 2 would be a disaster. I use this service at least once a week and feel it would be detrimental to the town if Moreton-in-Marsh withdrawn. For people without cars, this service is a lifeline. Also needed for people working in Cheltenham. Moreton-in-Marsh Option 1 would be a vast improvement, much needed and would be better all year round. Rissingtons If Sunday service withdrawn there would be no other way of visiting relatives in Cheltenham and Bourton Hospitals Moreton-in-Marsh for non-drivers (as myself). Summer Sunday buses to both railway stations. Brilliant idea! Our family would definitely aim to use those services Sandywell for trips to Bath,Bristol, Malvern- great. But PLEASE could you not do the same to get people from the east of Cheltenham to the railway station direct and early enough to get commuter trains EVERY DAY, and then to get home again the same evening? This is a great opportunity to achieve some great integrated transport with the really good rail network that we are lucky to have in Cheltenham. They get that if they live to the North, South and possibly even the West of Cheltenham, but never have from the East (since the railway was torn up!). Go do great things out of adversity! I do not use the 801 service on a Sunday but I use it regularly Monday- Saturday. Moreton-in-Marsh You do not ask about the use of buses for leisure and entertainment. Perhaps you believe that is not an important Bourton-on-the-Water use for subsidised services, but I disagree. My overall "better" figure relates to the summer Sundays proposal to improve the train connections. As to, "does the current ... essential travel needs", I do not think that all would agree on what "essential" means - the reason I said "no" is because of the lack of evening services. Very hard to climb the steps and drivers refuse to help put shopping and buggies in luggage compartment. Beacon-Stow On the basis that changes would provide better connection with the train times from Moreton Station Option 1 Bourton-on-the-Water appears to offer an improvement to the service. If the service is withdrawn this will mean that the many visitors travelling to Bourton on summer Sundays without their own transport (a large proportion of the foreign visitors) would be forced to take a taxi to get to their onward destinations. I would request that the 801 bus from Cheltenham to Bourton be changed to run in line nwith the school start of 8.45 There would be a saving for the authority because pupils would be using public transport more tickets would be purchased thus bringing in much needed revenue also helping to ensure a local bus service remains for the elderly and those without transport Cold Aston Parish Council wishes to point out how can it be both economically and environmentally better (given Bourton-on-the-Water the geographical position of Cold Aston on the route to Cheltenham) for parishioners wishing to use this service to have to travel in the opposite direction to Bourton using a smaller mode of transport, to than travel back in the same direction on a bus, twice over for the return journey. Surely it would make better economical and environmental sense to continue with the current service going through Cold Aston on its way to Cheltenham. We need the service from Moreton in Marsh to Cheltenham to remain the same. We would have great difficulty in Moreton-in-Marsh getting to hospital appointments at Cheltenham General if you were to drastically reduce or eliminate this service. Thank you for your valuable time. Although I only use the Summer Sunday Service infrequently it is to visit an elderly relative who is otherwise Bourton-on-the-Water housebound. I would also welcome the extension of the service to serve Cheltenham Spa station first 801 Monday-Friday service from Cheltenham to Bourton arrives too late for our son and other Cheltenham Charlton Park students to get to the Cotswold School on time. As a result, we rely on non-entitled bus travel organised by Shire Hall but we never know each year, until very near the start of term, whether he will get a place. Last year, we were told there were no places so for several weeks our son had to use the first 801 from Cheltenham, which meant he didn't arrive at school until after 9.45.am. After protests, we did get a place (the school bus was running with several empty seats), but we have been told that again, he may not have a place on the bus for September 2011. We know that he is not the only Cotswold School student in this situation. We understand that the Cotswold School is continuing to expand, and it is likely that there will be more students travelling from Cheltenham to the school in the future. We also know that many of the school staff live in Cheltenh am; if there was a bus that arrived in Bourton at a suitable time, they might well be bus users also. We ask that that there should be consideration of moving the time of the first 801 on Mon-Fri so that school students could use it and get to school on time. Students would use it in preference to the school bus because the journey time would be faster than that of the school bus. If the existing 801 service were to be withdrawn, quite apart from the huge effect on the local Cotswold communities, any Cheltenham students who travel to the Cotswold school and have after school activities, have no way of getting home. Any student who doesn't manage to get a non-entitled place on the school bus, would have no way of getting to school either. If you make a minor adjustment to the timetable in the morning so that it get pupils and sixth formers to school on Pittville time leaving from cheltenham then many more young people would use the public transport. The young people would get use to using public transport and would then continue when they start employment. The bus needs to arrive in Bourton-on -the- water before 8.40 a.m. It would also make the service more viable helping to fund the route when it is used less during the day. Young people can get home on the 801 but they cannot get to school in the morning. Please review the situation as promissed by Alan Bennett at the Road show at the Park Campus Cheltenham i am a pupil at the cotswold school. I travel from Cheltenham to school but public transport is not an option as it Pittville gets to school late. if the bus could get me to school at 8:40 this would not make a large difference in the timetable but could gain many more customers. Service Number 804

There were 32 responses regarding the number 804 bus service. 85% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 22 9 45 45 Paid Employment - Option 2 16 44 56

Voluntary Work - Option 1 20 5 35 60 Voluntary Work - Option 2 15 33 67 Option 1 (27) 4 15 81

Health Services - Option 1 22 5 9 64 23 Health Services - Option 2 15 67 33

Education - Option 1 20 25 75 Education - Option 2 15 20 80

Essential food shopping - Option 1 26 15 73 12 Option 2 (if applicable) (23) 100 Essential food shopping - Option 2 20 90 10

Provide care for someone - Option 1 19 37 63 Provide care for someone - Option 2 14 36 64 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

14% were aged under 45, 36% were aged 45-60 and 50% were aged 61 or over

14% of respondents had a disability.

81% responded to the questionnaire as an individual and 19% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Guiting Power Parish Council • Sevenhampton Parish Council • Sevenhampton Parish Council • Andoversford Parish Council • Hawling Parish Meeting • Temple Guiting Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 804.

Any other comments

Essential for shopping 28% No other means of transport 21% Essential for elderly / disabled 21% Reduce the number of services / merge them 21% Prefer option 1 21% Not enough room on buses 17% Essential for work 17% Need more regular / reliable / later / earlier services 14% Service is good as it is 10% More expensive financial implications / would have to use car 10% Booking not a good idea 10% Essential for medical appointments 7% Essential for education 7% Need the bus for well-being / it's my lifeline 7% Will have longer wait for bus / too little time at proposed location 7% Poor explanations at roadshows 7% Essential for visiting friends / family 3% Service would be worse 3% Not being able to use the buses before 9 / at certain times - bad for OAP's 3% Need bus as no facilities in village / nearby 3% Connect buses to other forms of transport 3% Need better timetables / advertising 3% Prefer bus on specific day 3% Won't have a bus service 3% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 3% Other 10% Base: All respondents for this service (29) The list below shows all responses for service 804 .

I have a disability that puts me at constant threat of losing my driving licence. I also have children. The bus service Winchcombe provides essential back-up, although we do not use it frequently. This bus service is used by a lot of people who have no other means of transport. Three Rivers I am a regular bus user who cannot drive so need the 804 to get to town for my elderly gran. Three Rivers The number 801 is usually full by the time that it reaches Bourton-on-the-Water. Three Rivers If we are to have only one bus a week could it possibly be on a Thursday? I have shopped on a Thursday for years Sandywell and it is better to get shopping on a Thursday so that it's fresher for the weekend. I go to Cheltenham on the service that leaves Guiting Power at 07.15, Tuesday and Thursday. It is just better for me Three Rivers in lots of ways. Frequently the 801 route bus is full. How will extra passengers from the 804 route be accommodated? The elderly Sandywell will become isolated. Option 1 - can you guarantee there will be seats on the connecting 801 bus into Cheltenham? Will others users Sandywell have to pay again for the link into Cheltenham? The bus shelters might not be sufficient. Will the service be adequate for children going to school. Option 2 - Don't believe that a local scheme could be utilised or able to cope. ** Booking a service, leave the worry of certainty of not being met. Changing buses is not helpful for the elderly with Sandywell shopping or children. These are the people who need it most. A reduced bus service for shopping, etc., to two or even one per week, would be preferable to Option 2, which I Three Rivers believe would cause more problems than it would solve. Carrying heavy shopping and waiting around would be difficult for the elderly and mothers with children. A reduction to two, or even one bus, would be preferable to either option. The 801 service is often full when it Three Rivers arrives at Andoversford en route to Cheltenham. I travel to Cheltenham for shopping, the dentist, the optician. One day a week would be better than having to Three Rivers change at Andoversford. The shopping bus to Cheltenham would be greatly missed if it went. I think more consultation is need with villages. Three Rivers Early bus is very early so present 9.0 Tuesday, Thursday, Saturday is useful. Three Rivers Option 2 seems to be very much hit or miss - Option 1 preferable, providing guarantees that connecting bus will Three Rivers always be available, not much use if one was stuck in Andoversford. Bus 801 is always full by the time it gets to Andoversford. Three Rivers We need buses to Cheltenham on Thursdays and Fridays every week. A bus that leaves Naunton at lunchtime would Three Rivers also be helpful on these days. Buses/transport to Bourton surgery would be very helpful. Advance booking system for bus journeys have been tried before and simply do not work. Why can't we have a system of cross-subsidies? The well used routes should cover less used ones. I am an infrequent user. However, there are others who don't have a car who do rely on service to get to work. Three Rivers Prefer Option 1 with a timetabled service. Three Rivers I would most definitely prefer Option 1 to maintain a regular service from the Guitings to Andoversford. Early and Three Rivers late daily buses would mean travelling to work in Cheltenham and Tewkesbury would not be affected, nor would my shopping really, even if the Saturday service were withdrawn. Being able to connect to the 801 service at Andoversford could have some advantage if it would allow me to go the other way also and get to the Doctors in Bourton-on-the-Water, which I currently cannot get to by bus. It might also give other options for shopping in Bourton or Stow. My teenage daughter uses the first 804 bus to get into Royal Well early enough to catch the D bus to the railway Sandywell station, where she is JUST IN TIME to get the 8.25 train to Bristol Parkway. If she has to catch any other bus from Andoversford she misses the connections. She would probably have to quit her job, which she loves. She cannot afford to live away from home. If a slightly later bus,the 833, continued from Royal well to the station I'm sure she, and other commuters, would benefit. The withdrawal of the 804 means that this option for people from Andoversford to get into Cheltenham early is no Sandywell longer available and any of us needing to use public transport to access Cheltenham services can no longer do so (even though it was a nuisance having to go to Whittington at least the option was there) My employment hours are based around the current bus service provided to and from Brockhampton. I frequently Sandywell use the workers morning bus to get to work and I use the Tuesday and Thursday 12 o'clock bus every week as I have no other way of getting home. Either proposal would work if there is a connecting bus that is guaranteed to get my into Cheltenham for 7.55am each day and if there is a lunchtime connection to get me back to Brockhampton. If the bus service is no longer available I will loss my job. The Tuesday and Thursday shoppers service provides a vital link to Cheltenham for elderly residents - they have no other way of leaving the village(s). I would strongly argue that to replace a scheduled service with one where pensioners' bus passes are not accepted Bourton-on-the-Water (as the summary sheets, but not the detailed sheets, on your web site make clear is a possibility) is wrong. Option 1 is the better option but connecting at Andoversford is a concern if there will be long waits. A lot of the Sandywell people on the bus are elderly or children - will the buses be timed to co-ordinate with other services? It is a vital community service - I know it is expensive and something has to change but I cannot praise the service enough, especially the drivers - it is a lifeline to those without a car. We really need a late Saturday afternoon bus from Andoversford back to the villages. This service was axed a few years back and is sorely missed, especially by teenagers, saturday shoppers & saturday workers. no-one in Hawling currently uses service 804 on a regular basis there are a number of people who rely on it in Winchcombe particular circumstances, have used it regularly in the past and will do so again in future. For example, when unable to drive because of injury and health. One parishioner, a farmer's wife who does not have the option to move house, has a medical condition which may soon prevent her from driving. She has young children under 5 and works in Cheltenham and with both these options it will be impossible to get there in time for employment hours or to get the children to their childcare. We have some teenagers who will not be able to get out, before they are able to drive. Future population will be affected as people who currently are able to live here will not be able to in future if we lose our back-up bus service altogether. We do not have a local council with a budget who could arrange a community transport scheme - just a parish meeting with no budget, of which I am chairman. While Option 1 will extend journey time and reduce frequency of service during the day, option 2 is considered to be Three Rivers so vague as to be a non-starter Option 1 preferable to Option 2 (on the basis of the inadequate information supplied re Option 2) Service Number 809

There were 26 responses regarding the number 809 bus service. 56% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 15 33 67 Paid Employment - Option 2 12 33 67

Voluntary Work - Option 1 16 44 56 Voluntary Work - Option 2 13 46 54 Option 1 (26) 8 92

Health Services - Option 1 18 78 22 Health Services - Option 2 15 7 80 13

Education - Option 1 14 21 79 Education - Option 2 11 9 18 73

Essential food shopping - Option 1 25 4 84 12 Option 2 (if applicable) (22) 5 5 91 Essential food shopping - Option 2 20 5 90 5

Provide care for someone - Option 1 14 21 79 Provide care for someone - Option 2 11 18 82 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

4% were aged under 45, 20% were aged 45-60 and 76% were aged 61 or over

25% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 809.

Any other comments

Need more regular / reliable / later / earlier services 38% Need bus as no facilities in village / nearby 33% Won't have a bus service 33% Essential for shopping 29% Essential for medical appointments 19% Poor explanations at roadshows 19% Essential for elderly / disabled 14% Reduce the number of services / merge them 14% Longer walks to get a bus 14% Booking not a good idea 14% No other means of transport 10% Essential for visiting places of interest / tourism / leisure purposes 10% Essential for work 10% Not being able to use the buses before 9 / at certain times - bad for OAP's 10% Need the bus for well-being / it's my lifeline 10% More expensive financial implications / would have to use car 10% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 10% Essential for visiting friends / family 5% Willing to pay small charge 5% Accept that changes and cuts need to be made 5% Prefer option 2 5% Need to encourage people out of cars and be greener 5% Other 29% Base: All respondents for this service (21)

The list below shows all responses for service 809 .

Time and frequency do not meet needs already. Sandywell Time and frequency do not meet needs already. Sandywell This is a good service, most of the passengers are aged between 60 and 95. All have varied types of disability. We have no Sandywell Post Office, shops in this village. If we have to have our return journey to Andoversford we have to walk 2 miles, with a load of shopping, it can't be done! The taxi fares vary from £16 to £22. Had a link system before which was a disaster. I realise there has to be cuts but make them in the towns. ** Education includes library and IT services. Shopping includes financial and legal services and non-food. Transfer/changes of Sandywell bus would affect handling of shopping and shopping time available. The Wednesday market in Northleach is the same time as the weekly buses and the lunch club once a month. Sandywell How can one comment on your new proposals when there is no indication what it will entail. If you implement a flexible service Sandywell "by appointment only" this has been tried before and failed. Cannot phone as am deaf! Shipton Oliffe residents cannot get to their GP surgeries, have to drive or rely on family. Part of one's well being to be able to visit family/friends. Lots of OAPs in these rural areas. Will create a great deal of hardship.** Compared to other villages, surely one bus a week could be affordable. Hazleton has no Post Office, no shop and the nearest Sandywell bank and GP surgery is at the far end of Northleach. The current service provides an essential transport system for a number of people in this village. Sandywell This service is essential for people who do not drive. There is no other service available and it is the only means of shopping in town. I am disabled and cannot drive. The bus service is extremely poor at the moment and getting worse. Real rural/ urban divide in Sandywell services! It is difficult to know about Option 2 until details are clear. Seems mad to go towards ??? to get to Cheltenham. We live in Sherborne - only 2 buses a week now. How do we do our shopping with no buses. Riversmeet Have you tried health services on a Saturday? These questionnaire questions are irrelevant and just an excuse to say the public Riversmeet have given their opinion, none of the questions are concerned with our views or needs. The once a week bus service for is already inadequate in the extreme. There is no mention of Dowdeswell in either of the proposals. It is therefore difficult to know what is being suggested here, but the assumption must be that the intention is to withdraw even that service. The buses that run through Andoversford and along the A40 are too distant to reach on foot. ** As there is only one bus per week to Hazleton, a cut of 100% in the service would be a great loss. I would be happy to pay some Sandywell of the fare. If my car broke down I could not get to work as only one service a week. Sandywell I cannot get to Northleach. Both suggested options need payment, which make a mockery of my bus pass. Sandywell We only have one service - how can you justify removing that? Sandywell Option 1 seems pretty pointless. Option 2 offers a more practical solution if it takes passengers to the A40 direct. Chedworth Please reinstate the bus stops at Hazleton, we could then use all Cheltenham, Northleach and Oxford services. Hazleton bus Sandywell stop was never replaced. From Shipton Oliffe. Re option 1. Would the revised route still include Shipton Oliffe? You need to give more detailed Sandywell information before a considered opinion can be given. Re option 2. The current service -although sparse- works, but only because passengers are familiar with the timetable and take care to plan their travelling needs around it. Community transport has been tried here before and was an unmitigated disaster. The scheme was scrapped after just a few months. Phone calls to the service provider were either unanswered, or if answered met by ignorance of the scheme. On several occasions the promised transport failed to appear. When this happened on the return journey I had no alternative but to walk (laden down with shopping) more than a mile from Andoversford. Running this service through Shipton Oliffe once a week is imperative.If it is discontinued there is no other way of getting into Sandywell Cheltenham for essentials,such as hospital, doctors, bank, post office, grocery shopping and socialising.The village could do with an extra service such as Saturday. If Andoversford is to become a'hub' for routes into Cheltenham from Shipton Oliffe then a vital service to this small community will be lost forever!! Service Number 810

There were 2 responses regarding the number 810 bus service. 100% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 1 100 Paid Employment - Option 2

Voluntary Work - Option 1 Voluntary Work - Option 2 Option 1 (1) 100

Health Services - Option 1 1 100 Health Services - Option 2

Education - Option 1 Education - Option 2

Essential food shopping - Option 1 1 100 Option 2 (if applicable) (-) Essential food shopping - Option 2

Provide care for someone - Option 1 1 100 Provide care for someone - Option 2 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

0% were aged under 45, 0% were aged 45-60 and 0% were aged 61 or over

0% of respondents had a disability.

50% responded to the questionnaire as an individual and 50% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Bledington Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 810.

Any other comments

Essential for visiting places of interest / tourism / leisure 100% purposes

Base: All respondents for this service (1)

The list below shows all responses for service 810 .

Important service for tourism in the area. Park Service Number 833

There were 42 responses regarding the number 833 bus service. 81% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 22 14 14 73 Paid Employment - Option 2 6 17 83

Voluntary Work - Option 1 20 20 10 70 Voluntary Work - Option 2 7 29 71 Option 1 (36) 3 39 58

Health Services - Option 1 26 8 19 50 23 Health Services - Option 2 11 9 82 9

Education - Option 1 22 14 18 68 Education - Option 2 6 17 83

Essential food shopping - Option 1 32 31 47 22 Option 2 (if applicable) (10) 10 90 Essential food shopping - Option 2 13 15 77 8

Provide care for someone - Option 1 20 5 20 75 Provide care for someone - Option 2 6 17 83 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

8% were aged under 45, 23% were aged 45-60 and 70% were aged 61 or over

34% of respondents had a disability.

95% responded to the questionnaire as an individual and 5% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Andoversford Parish Council • Compton Abdale Parish Meeting Any other comments The chart below shows coded responses for any other comments respondents had regarding service number 833.

Any other comments

Essential for medical appointments 32% Need more regular / reliable / later / earlier services 32% No other means of transport 27% Essential for shopping 23% Essential for work 18% Poor explanations at roadshows 18% Essential for elderly / disabled 14% Booking not a good idea 14% Essential for visiting friends / family 9% Essential for education 9% Not being able to use the buses before 9 / at certain times - bad for OAP's 9% Need the bus for well-being / it's my lifeline 9% Need better timetables / advertising 9% Will have longer wait for bus / too little time at proposed location 9% Essential for visiting places of interest / tourism / leisure purposes 5% Service would be worse 5% Reduce the number of services / merge them 5% Need bus as no facilities in village / nearby 5% Connect buses to other forms of transport 5% Vast improvement / Wonderful / Quite happy 5% More expensive financial implications / would have to use car 5% Need to encourage people out of cars and be greener 5% Prefer option 1 5% Only reduce services in quieter times 5% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 5% Other 18% Base: All respondents for this service (22)

The list below shows all responses for service 833 .

As I don't drive, it is my only means of shopping, doctor, hospital, etc. Chedworth Question 3 is dependent on times, the diversion to the hospital is a good option, will times be changed? Northleach Time and frequency do not meet needs already. Sandywell Time and frequency do not meet needs already. Sandywell Hospital appointments, dentist, shopping - as I do not drive I need the buses. Northleach Excellent idea to include the hospital in this service. Northleach Prefer to keep Option one. Northleach The daily service is very good for full-time working people but part-time workers cannot get back to Shipton at midday. This Sandywell service isn't any good to the elderly - who wants to wait all day in Cheltenham with a load of shopping. This bus gets to Cheltenham before the shops open! Not too bad in the summer but in the winter there is nowhere to go and wait. We pay our Council Tax but have few services, the roads are a disgrace. ** A reduced service, i.e. not running every day of the week, would suffice. I am a non driver. Northleach Rarely use this service. Most of the time this bus is empty arriving or leaving Northleach. Northleach How can one comment on your new proposals when there is no indication what it will entail. If you implement a flexible Sandywell service "by appointment only" this has been tried before and failed. Cannot phone as am deaf! Shipton Oliffe residents cannot get to their GP surgeries, have to drive or rely on family. Part of one's well being to be able to visit family/friends. Lots of OAPs in these rural areas. Will create a great deal of hardship.** The 833, 0752 from Andoversford to Cheltenham Mon-Fri is the only bus that gets my child to school on time (having had Sandywell county assisted transport removed) and the 1740 is often used to return, so it depends on how secure the early and late services are, as described in proposal 1. Diversion via the hospital is helpful for Andoversford. Social and family ties with all other villages is a loss for Andoversford. Advance booking systems are too much trouble. I get the 08.45 from Cheltenham to Northleach and the 18.15 from Northleach to Cheltenham, if these buses don't run I would St Paul's lose my job! The bus stop for Hazleton should be better marked and the bus shelter in the layby should be refurbished so it can be used Chedworth effectively. It is great that the buses for workers are not being affected, but it would be an ideal opportunity to extend the journey into Sandywell Royal Well to the railway station for commuters. If the 804 no longer runs into Cheltenham, and my teenage daughter has to wait at Andoversford for the 833, she will miss the connections that get her to work in Bristol at an acceptable time. There are no buses going through Andoversford into town before 7.52am, but if there were, and it was well publicised, people from the East of Cheltenham could commute to , Bristol, Cardiff, London etc. and leave their cars at home. It might also prevent youngsters leaving our villages. While the council is looking into trimming services to save money, it could also take the opportunity to week or retime existing services to tap into the commuter market thereby actually increasing revenue and creating improvements out of what seems to be a dire situation. The current timetabling of the 833 means that our son is only just able to get the Marchants school bus in the morning and if Sandywell it(833)is at all delayed then he has to travel on a complicated route via the A bus which may get him to school late. Please ensure that in your review the 833 is at least as early getting to Cheltenham as it is now. 2: omits mention of Northleach. Are you proposing to withdraw services to/from Northleach? If so, this would be disastrous for Northleach the town. Also, you don't appear to have made any reference or allowance for the new NHS hospital currently under construction just outside Moreton-in-Marsh. Many Northleach people NEED a bus service that reflects constant use of medical services at Moreton, Bourton, Cirencester and Cheltenham. This is in addition to essential shopping. Many of us are elderly and do not have access to a car. Access to these services are vital to the needs of the local community. There is currently no bus service on a Sunday (excluding the one Swanbrook coach to Oxfors, returning to Cheltenham). Cost: What is the cost of introducing the proposed changes and how does impact on the forecast savings? What savings have already been made by centralising the provision of bus services within the GCC? Will the concessionary bus pass stlli be valid on the proposed new tmetable(s)? Operative Date: When will the proposed changes start from? Making cuts/savings is difficult, particularly when dealing with an establish I live in cheltenham and commute to Northleach on a daily basis to provide essential Chiropody care to the local community, Coombe Hill working at both the town doctors practice and the chemists. Due to a medical condition i am unable to drive a vehicle. If the measures proposed are implemented it would be impossible for me to continue to provide this service to the residents of Northleach and the surrounding area and thus taking away my livelyhood. A high proportion of my patients are aged and are heavily reliant on this service. 833 Bus Service currently provides an essential link to a major shopping centre for a number of residents of Compton Abdale Chedworth who do not have a car and do not drive. If the service was not available the affected residents (mostly of retirement age)could not get access to major shopping facilities. A consultation exercise with the affected residents has confirmed that whilst they currently use concessionary travel exemptions on the bus service they would be prepared to make some payment in order to ensure that the bus service continues in its present format on a regular basis. The 9.40am pick up service is regarded as the most valuable which then leaves Cheltenham at 13.39 giving approximately 2 hours shopping time. The 11.25am stop at Compton Abdale is viewed as being useful for short trips to and from the village particularly for visiting the bank and essential shops but it not as important as the 9.40am service. Any proposal where bus trips have to be prebooked in advance or where connection has to be made to another bus to and from the village would be offputting for the residents and greatly concerns them as it could easily reduce the available shopping time for them. This is a significant concern for all concerned. Difficult to know the impact. Could be slight, but the vague descripion of a "FLEXIBLE TRANSPORT SERVICE" makes it impossible Northleach to answer the questions above. Service Number B

There were 78 responses regarding the number B bus service. 88% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 57 2 9 25 65 Paid Employment - Option 2 7 14 14 71

Voluntary Work - Option 1 56 11 25 64 Voluntary Work - Option 2 6 17 83 Option 1 (70) 1 27 71

Health Services - Option 1 63 43 35 22 Health Services - Option 2 6 33 67

Education - Option 1 54 6 11 83 Education - Option 2 7 14 86

Essential food shopping - Option 1 67 1 43 34 21 Option 2 (if applicable) (14) 36 64 Essential food shopping - Option 2 7 14 71 14

Provide care for someone - Option 1 53 11 17 72 Provide care for someone - Option 2 6 100 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

15% were aged under 45, 7% were aged 45-60 and 78% were aged 61 or over

18% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Any other comments The chart below shows coded responses for any other comments respondents had regarding service number B.

Any other comments

Need more regular / reliable / later / earlier services 61% Essential for work 26% No other means of transport 24% Essential for visiting places of interest / tourism / leisure purposes 24% More expensive financial implications / would have to use car 22% Reduce the number of services / merge them 19% Essential for medical appointments 15% Service is good as it is 11% Not being able to use the buses before 9 / at certain times - bad for OAP's 11% Essential for shopping 9% Longer walks to get a bus 7% Poor explanations at roadshows 7% Essential for elderly / disabled 6% Essential for visiting friends / family 6% Service would be worse 6% Need to encourage people out of cars and be greener 6% Not enough room on buses 4% Need better timetables / advertising 4% Poor publicity for the consultation 2% Connect buses to other forms of transport 2% Will have longer wait for bus / too little time at proposed location 2% Won't have a bus service 2% Other 4% Base: All respondents for this service (54)

The list below shows all responses for service B .

I do voluntary work most evenings, so I would have to walk to town in the evening Monday to Thursdays. I think it was Swindon Village very underhand to move the 09.25 to 09.35, just to save on seniors' fares. The last service from Cheltenham C1805 is too early. People leave work 17.30 - 18.00, would have little or no chance of Charlton Kings getting home on public transport. It would be helpful if you could return to the original times for the B bus and for the use of bus passes to 9 a.m. Medical Charlton Kings appointments are usually before 10 a.m. and the times of the buses I can use would not get me to the hospital or doctor before 10.30 a.m. Also, the first buses after 9.30 a.m. are inevitably full, which means a wait of one hour, especially for the hospital. As my wife and I are non drivers we rely entirely on our bus service for shopping. Charlton Kings I need a late evening service in the week. Charlton Park Stupid to think that 18.05 will be the last bus from town Monday to Thursday. Some shops don't close until 6 p.m., so Charlton Kings workers won't be able to catch a bus in less than 5 minutes. You would be getting money from these people as not many on OAP concessionary fares. Make the last bus 19.05 from Cheltenham. I am epileptic so cannot drive. Theatre, cinema visits unless on a Friday or Saturday would mean walking or using a taxi, Charlton Kings which on a fixed income is expensive. Visiting the cinema or theatre other than on a Friday or a Saturday would mean walking home or using a taxi, which is Charlton Kings very expensive on a fixed income. I have NO car. I have heard that future bus times will end around 18.00. This is too early and would suggest 9p.m. Charlton Park At present I think these two services are run by excellent drivers and they often cope with problems very well, i.e road surfaces that need attention and traffic congestion. My wife and myself are OAPs. The bus service that operates at present is good and we use it to go into town regularly. Charlton Kings Please keep it as it is. Until we see what changes have been decided, we cannot comment. I often finish work at GCHQ after 18.00 and use the Centre to Charlton Kings' buses at approximately 19.00/20.00. I have Charlton Kings no car and depend on public transport. Do not use the B bus for any of these activities, but use it often for the Town Centre for shopping, bank and entertainment, Charlton Park although it doesn't run in the evenings. Not being able to use the bus pass before 09.40 is very inconvenient. I personally don't drive, but others will take their car Charlton Park and cause more pollution. Are we to have no social life at all? Theatres, cinemas restaurants and music venues will close. Concerts and festivals will Charlton Park fail. As I am a pensioner changing would not affect me, but I think for many others it would badly and should at least continue Charlton Kings until 19.15. If this bus stops running from 6 p.m. Monday to Thursday, I and others will have to walk home from work which takes 3/4 Charlton Kings hour. I'm on my feet all day and I can't walk back home! It's just too much. I need bus from Cheltenham 6.30 p.m./7.30 p.m. weekdays, not just Friday/Saturday. I use B bus constantly into town Charlton Kings centre, to save using car, help environment and traffic congestion and pollution. We don't have transport and if we have to go to the theatre or cinema, it is not always possible to go Monday to Charlton Kings Thursday, that means a walk or a taxi, which is too expensive when on a fixed income. No buses in the evening will affect people coming from work. My family use this to visit after work. Charlton Kings I work 9 hour shifts, finishing at 19.00, 20.00 or 21.00. I don't relish a 2 mile walk, I don't drive and couldn't afford taxis 5 Charlton Kings days a week. If the B bus does not run after 17.55 from Cheltenham, we would have to use the car as there are no other means to get Charlton Park home. The 17.55 is far too early to be the last bus, especially when visiting the hospital, or attending appointments, or providing evening care for an elderly parent. Re. health services, at present I drive to the hospital or walk. I think however, a reliable service to the hospital is necessary Battledown for those people who have neither of the above options. Monday to Saturday the buses need to run until at least 19.00 from town and there should be a service to return from Charlton Kings 23.00. Keep the Sunday service. I would like to see the evening and Sunday services continued, maybe two hourly. I would be unable to go to weekly Charlton Kings meetings. Bus into town should be 19.00 and return at 23.00. Consultation exercise January 2011, public not consulted on purpose so you could be wholly in charge of putting together Charlton Kings the parameters for this farcical questionnaire. People of Gloucester are not as dim as you think we are. Wait until you are older, with mobility issues and living on a pension, but then you are Conservative! I am very disappointed with GCC never advertising adequately consultations - you obviously do not want my remarks. When employed as a nurse on shift work, I relied on late evening buses to get home on all evenings of the week. Nurses Charlton Kings work 7 days/nights a week. Essential to have evening buses from town centre, people still at work after 6 p.m. My quality of life will be affected if I Charlton Kings can't visit theatre, cinema, etc. because of lack of transport. We can't all afford taxis! 1805 seems very early for the last bus to a residential area like Charlton Kings. Live in East End. What bus am I supposed to catch if you no longer come up to East End. Use the service 3-4 days a week. Charlton Kings Also, my daughter works till 6 some days. If you stop the B bus after 6 she won't be able to get home. If you cannot provide the service every hour make it every 2 and do not stop it coming to East End. Come straight up London Road and miss out Ryeworth. Very difficult to manoeuvre buses around Ryemouth because narrow roads. ** I do not drive so the bus service is essential. Battledown Evening buses from the Town Centre are helpful when coming back from a journey elsewhere by bus you can be confident Charlton Kings to get home. Travel from Charlton Kings to Cheltenham the same as at present, but travel from Ewens Road to the village Post Office Battledown and Cheltenham General Hospital would be affected. Interaction on the bus timetables has been unsatisfactory. Possible for B route to be diverted via Sandford Mill Road - Hospital, College Road, Town Centre, to provide access to Charlton Park hospital from Moorend Road. Why change the bus times so that bus pass is not useable before 9.30 at end of bus run, further on into town by then after Charlton Kings 9.30 when it can be used. To combine B and F buses to create a circular bus service, which may remove subsidy from the F bus. Charlton Kings Provide a skeleton evening service on midweek evenings by combining areas - Leckhampton, Charlton Kings and London Charlton Park Road. To provide a basic service on Monday to Thursday evenings, why not run say two buses at 21.00 and 23.00 via key stops Charlton Park in Leckhampton, Charlton Kings and the London Road area. Service is too infrequent in the evenings to be used for going into town for the theatre, concerts, meetings, etc. Charlton Kings Document is totally inadequate to make informed comments, neither the route or timings taking over some of the current Charlton Kings route have been shown. How are people going to access the hospital and train station? Will times be synchronised? Do not want to wait a long time before getting on the bus, especially the elderly. As bus passes can only be used after 09.30, the 10.30 bus may be too small for the passengers. People with no transport?** As a holder of a pass I can catch the 09.45 bus but I need to be in Cheltenham before then. I have to pay this fare on my Charlton Kings pension, which I find difficult. Why the restriction? The route from Charlton Kings to Cheltenham is well used but the 20 seat bus is too small. Please look into this. Any changes would be for the worse. The bus is needed for the doctors, hospital, dentist and shopping and visiting friends. Charlton Kings I have not got a car. SERVICE B: Cut back as of 605pm? You are STUPID!! So people who work in town until then or after will have to find other Hesters Way ways of getting home , and as Charlton Kings is quite a large area, and seeing as the P only runs part of the day to a small portion , would not be suitable. Means that customers will be forking out extra for taxi's or have to make 2 hour walks to get home. Unless the council wants to fund the taxi's for regular users? I do think that you need to cut back on essential services only and try and think of how it would affect people who work in town etc.Would cost probably 20+quid a day to have to travel then between store at tewkesbury road to charlton kings after work meaning almost £500 a month on taxi fees rather than just £30+ with long running tickets. Will be costing the tax payer more!! I fully understand that cuts must be made to the B service. However, altering the last bus time to 6.05pm would not be convenient to me whereas making it slightly later, say 6.30pm, would be acceptable. I often meet friends in town after work and the later time of 6.30pm would give me extra breathing space. I use the 6.55pm bus to get to Sixways after work (the slightly earlier B journey that i used to use was scrapped in Sandywell November last year) and sometimes for getting home after the cinema and yoga and going out with friends. Surely there will be alternative buses provided after 6.05pm for people living in Charlton kings and beyond! It isn't just on Fridays and Saturdays that we need to do things. My Mum has to drive in to pick me up from sixways as it is. Do you know there are no buses to Andoversford after 6pm and that a taxi costs about £16 one way? There are some young people living outside Cheltenham you know! Removal of evening buses during week will mean that I will be unable to attend any adult evening classes at Gloscol Battledown Removal of evening buses during week will mean that I will be unable to continue with voluntary (Scout) work Even when evening buses are running - need to ensure that in-town connections are good eg 2142 A bus from Prestbury arrives town 2155 - B bus leaves 2155 (very often see it leave while stuck at traffic lights by chip shop. The timetable is poor written for this route and the bus is rarely on time. To scale back the evening travel will affect my Battledown ability to get to work, medical services and recreational use. Reduce to once an hour but I understand the propose is to stop at 1805 hrs which is not acceptable. Effectively you will be cutting off residents of charlton kings every evening except fri/sat from our vibrant town and Charlton Kings encouraging unstainable car journeys. People working in the town will also struggle to get home from their place of work, forcing more people to get in their cars. If you have to make savings then do so whilst still retaining some form of weekday evening service, even if slightly more limited - we are not all old age pensioners in Charlton Kings and do like to get into the town during the evening in the week for all sorts of purposes. It is not clear from the proposals when the B service will cease on Monday to Thursday. I frequently get the 6.25pm bus after doing voluntary work in the town. It is a well-used bus. I would like to see the service continue until 6.55pm. Incidentally I was glad to see the 50 minute rush hour service returned to the previous 30 minute service. That showed that the operator was listening to the users. I use B for coming back from town once the P and Q have stopped running. No services after 6.05 will be hard for Battledown everyone. If it is not possible to run a srvice on weekday evenings, you could at least keep the one at 6.35 (or 6.25) from town. I work night shifts at faithfull house in suffolk square on tuesday,wedneday and thursday nights and am unable to drive if the evening services are cut i am worried about how i am going to get to work. Without the current service i would probably have to get a taxi which would cost me at least £6 per night which being on a tight budget in view of the economy would be dreadfull.Getting a taxi would roughly cost me on average per year £1008.Surely my using the current bus service is a)cheaper b)better for the environment c)creating jobs for local people.I would hate to have to leave my current job due to travel difficuly and expence i have worked nights at faithfull house for over 11 and a half years the residents rely on my hard work,care and devotion to my job. PlEASE PLEASE DONT CHANGE THE CURRENT B BUS SERVICE. Withdrawing the Monday to Thursday evening services is unacceptable. This route appears to receive a lower than average Charlton Kings subsidy with reasonable average journey numbers. Instead of completely isolating the eastern part of the town, why not a two-hourly evening service? Otherwise, town centre buinesses will suffer including restaurants, public houses, theatres and cinemas, festivals, etc. If Bus service F is reduced further, I would rely on Bus service B much more and would not want it to be reduced. Charlton Park The proposed service reduction is negative and most regrettable - why not promote bus use to avoid the need for subsidy and to cut down on road traffic/pollution and parking i.e. have a green approach? Not all workers are 9-5. Furthermore they do not necessarily have cars or friends/family for lifts. Why not encourage people to use the evening buses when they go into town for meetings or a meal and drink - socialising is not necessarily wrong. Please do not remove late Mon - Thurs buses. Service Number D

There were 95 responses regarding the number D bus service. 94% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 51 14 27 59 Paid Employment - Option 2 13 8 8 8 77

Voluntary Work - Option 1 52 2 21 19 58 Voluntary Work - Option 2 14 7 21 71 Option 1 (82) 4 41 55

Health Services - Option 1 62 2 44 29 26 Health Services - Option 2 18 11 17 28 44

Education - Option 1 49 4 16 12 67 Education - Option 2 13 8 8 85

Essential food shopping - Option 1 69 3 43 29 25 Option 2 (if applicable) (23) 4 52 43 Essential food shopping - Option 2 23 9 30 30 30

Provide care for someone - Option 1 53 4 17 21 58 Provide care for someone - Option 2 17 6 6 29 59 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

15% were aged under 45, 19% were aged 45-60 and 66% were aged 61 or over

24% of respondents had a disability.

97% responded to the questionnaire as an individual and 3% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Woodmancote Parish Council • Up Hatherley Parish Council • Gotherington Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number D.

Any other comments

Need more regular / reliable / later / earlier services 57% Essential for visiting places of interest / tourism / leisure purposes 15% Reduce the number of services / merge them 14% Connect buses to other forms of transport 12% Longer walks to get a bus 12% No other means of transport 11% Service is good as it is 11% Essential for work 11% Essential for elderly / disabled 9% More expensive financial implications / would have to use car 9% Not being able to use the buses before 9 / at certain times - bad for OAP's 6% Will have longer wait for bus / too little time at proposed location 6% Not enough room on buses 5% Only reduce services in quieter times 5% Poor explanations at roadshows 5% Essential for shopping 3% Essential for visiting friends / family 3% Service would be worse 3% Need the bus for well-being / it's my lifeline 3% Willing to pay small charge 3% Essential for education 2% Need bus as no facilities in village / nearby 2% Need better timetables / advertising 2% Won't have a bus service 2% Prefer option 1 2% Other 11% Base: All respondents for this service (65)

The list below shows all responses for service D .

No alteration needed, every 10 minutes is plenty. Warden Hill An hourly service is not helpful when travelling from the station to town. Swindon Village One bus an hour is not enough when travelling from the train station to town, especially if the bus goes Swindon Village before the train gets into the station. I am retired without a car. Up Hatherley Would be helpful if the buses ran to schedule. Putting the prices up and up when the morning bus (8) tends Cleeve West to always be a bit late is not a positive! Evening weekday removal would force car usage. Tewkesbury Town with Mitton Pity that Gotherington loses the D services, other option could be less D buses between Bishops Cleeve to Cleeve St Michael's Cheltenham, say 20-30 minutes instead of 10 minutes, but otherwise a service to Gotherington. The buses could run on time for once! Warden Hill Service times on the D route adjusted to every 15 minutes. Warden Hill Very often 2 buses run together - poor time keeping. Warden Hill Will no longer be able to return from Cheltenham in the evenings when dining out or visiting the Oxenton Hill cinema/theatre. We try to use the bus whenever possible, but if you reduce the frequency of the evening service then it will be Cleeve West a sad blow. I can adapt my travel requirements to meet option 1. Prestbury Any service which runs at more than 20 minutes intervals is useless. I would use a car instead. Cleeve Hill I walk a quarter of a mile to the bus stop. If buses stop serving Gotherington Lane, I would have to walk half Cleeve St Michael's a mile. I am elderly. I need a late evening D bus to get home from work. I use the last bus out of Clarence Street, there are always Cleeve Hill lots of youngsters on it. A regular bus service is essential for Gotherington to provide transport for the elderly and those without cars. Cleeve Hill I consider that any change to frequency would be detrimental, although savings could be made to route, i.e. Warden Hill removal of some stages where close together and at the railway station. Ten minute service. Oxenton Hill Late returns from Cheltenham Spa Station so have to walk from Gotherington Post Office, which is 4 miles. Winchcombe The service could be reduced to one bus every 15 minutes, either all day, or off peak times. This would save Cleeve St Michael's money for more rural needs. Would like more buses to Coronation Square at night and back into town. Pittville Late night services are under utilised. Cleeve West The bus service is my lifeline. I use the bus almost every day and without the service I would be unable to Up Hatherley shop, or see other people. If there is only one bus an hour it will not be adequate for the number of people who use it. Fifteen or twenty Up Hatherley minutes would be less disastrous. A bus every half an hour, except work times, would save wear and tear and diesel and would free up a bus probably for something else. I work in town in the evening and need a late night bus to get back to Woodmancote. Cleeve Hill I use the bus to go from Bishops Cleeve to the train station everyday. There is already a poor connection Cleeve St Michael's between the bus and train, resulting in waits of over 30 minutes. Reducing the service to every hour in the evening would make it impossible to continue using public transport to get to work. The bus is needed to do activities in Cheltenham and go to the railway station and Royal Wells. Cleeve Hill I tend to use the D during the day, which is a good service and I understand not affected by the current review. Why are buses empty. Why are inappropriate roads used. Warden Hill Could the D service alternate between travelling in Longlands Road and via Woodmancote to Cheltenham? Cleeve Hill As it is. Cleeve Grange Woodmancote Parish Council has received many telephone calls with regard to the revision of bus routes. Prestbury Regrettably, the meeting at Bishops Cleeve was not advertised in Woodmancote and the article in the Gloucestershire Echo was inserted on the day. As most of the Echos are delivered to residents during late afternoon most would not have seen it until after the event was over. We note that there are two proposals for our route, ** D bus provides excellent service, except I can't get back home from village after shopping at Tesco and have Cleeve West to walk with shopping. Can't Tesco subsidise a return service as provided by Zurich? Surely it would benefit them. Is it possible to decrease daily service by one per hour and use this to include Gotherington for next, or every other one? Essential to keep evening services for to and return from work and social activities of all ages. Cleeve Hill Essential to maintain evening and weekend services via Woodmancote and Gotherington for work and social Oxenton Hill activities. Gotherington Lane has no footpath or street lights, therefore extremely dangerous. Essential to maintain evening services for return from work and social activities (all ages). Cleeve Hill I think the D bus does not have to be every 10 minutes. A lot of older people would not be able to walk to Cleeve Hill and from a hub with all their shopping. Hourly service after 19.00 will cause problems. Could it start at 20.00 instead from Up Hatherley. Up Hatherley I am a pensioner and do not drive, so would be isolated in the evenings. Oxenton Hill The review does not indicate whether, if the number of evening buses is reduced, if the last bus each way will Cleeve West remain at the same time. I would object if that were not the case This hourly service Up Hatherley/Cheltenham I assume is from 7pm but when does it finish Up Hatherley As this is the main service between the station and the town centre, a limited Sunday Evening service should St Peter's be provided to connect with the main trains, both to encourage weekend visitors to Cheltenham, and to make it easier for residents to visit family. The half hourly evening service has always seemed very reliable and it's reassuring to know it's there. Apart Cleeve Hill from the Gotherington/Woodmancote part it's never seemed that empty/quiet when I've been on it. I don't know the stats but I can't image service D being used less than the A or C and their services aren't being altered (unless they're commercial) I travel to Bishops Cleeve and change to this bus to get to Cheltenham. Without the D Gotherington is cut off after 6.30. I do not drive and rely on the D in the evening to get home. Oxenton Hill There is no easy access to the D in Cleeve, with no path beside the road and no lighting. It is a walk of 1.5 miles. It is essential for non drivers to have a service into the village in the evening. I wish to ensure that the bus service runs from Gotherington to Cleeve School and returns, as my daughter Oxenton Hill wishes to use it from September. We do also occasionally use this service to and from Cheltenham for leisure.

Gotherington is no longer being served during the evening, that means that there is no way to return to Oxenton Hill Gotherington after 7pm unless the 527 timetable is revised to take over the D bus route D bus evening service to Gotherington. Please can you suggest how people from Gotherington are supposed Oxenton Hill to travel to/from Cheltenham in the evening when this service ceases? I would like to suggest an alternative solution - to run the first bus of the evening from Bishops Cleeve to Gotherington (1947)and the last bus home as well (2311), but not run the bus to Gotherington between these times. I would be prepared to pay extra for this service. It may be viable to charge a return fee only to help cover both journeys (i.e. no single fare). This then covers some of the cost if people decide to return home later than the last bus. Andrew PArker (01242 673183) I work in Cheltenham and need the late night bus to get home to Woodmancote. If the late bus stops I shall Cleeve Hill not be able to pay a taxi fare out of what I get. The proposals remove all Sunday and evening buses from Gotherington. Current use is low because of a Oxenton Hill timetable gap in the early evening, which could be rectified, but the Sunday service is valued. Leisure travel in the evenings would be restricted. Cleeve St Michael's I mostly use service D in the evenings for socialising. The current half hourly evening service and Operating Cleeve West the last D service after 11pm should be maintained to encourage bus patronage and discourage car usage and potential for drink driving. Alternative to bus is expensive taxi service. Bishops Cleeve is an expanding area especially with the propose Homelands farm development and services should be maintained and not reduced the paper version just states that Gotherington service is withdrawn, which wouldn't affect me. On-line Up Hatherley versions also states that the half-hourly service in the evenings between Bishop's Cleeve and Cheltenham would become hourly. I can manage with this but would prefer half-hourly service for attending social events in town in the evening. Trains arrive at Cheltenham on regular basis and most people have baggage. An hourly service is therefore All Saints not sufficient. In addition a 35 minute walk into Cheltenham along the old railway is dangerous for vulnerable people. Consider also diverting 94 via the station in the evening as an alternative. Woodmancote will not be served by buses in the evenings. Hourly service means a long wait at bus stops in Cleeve Hill the evening in Cheltenham, which is NOT SAFE! Half hourly is needed - and the service needs to continue to serve Woodmancote and Gotherington - for all ages - including young people. We would be concerned about the withdrawal of evening services from and to Gotherington because this Oxenton Hill would penalise the elderly who are no longer able to drive and the young who are unable to afford a car. This latter situation is becoming more common these days as insurance costs rise. We would also want to retain the half hourly service to avoid long waiting times for buses. Pensioners Bus Passes. New pass should have £10 administration charge. There should be a charge of £1 per Oxenton Hill journey. Minimum Age 65 We are pensioners and do not drive a car. Hence we would be completely isolated in the evenings other than Oxenton Hill by using expensive taxis. I am a pensioner & do not drive so would be isolated in the evenings What about nthe service to Woodmancote? Have you considered the scheme I came across some years ago? Cleeve Hill The buses stopped at 7pm. After that it was possible to take a taxi for the price of a bus ticket between the nearest bus stops to your point of departure and your destination. If you wished to be taken further than the bus route, you paid the taxi rate. I use Service D between the train station and town centre in the early morning and late evening. I dont want All Saints my journey extended half an hour each end by having to walk long disatnces in my work clothes! The town centre to the train station during off peak hours provides a vital link for commuters who bring money to the area by working outside the county. The focus of the questions is too narrow; I take part in NGO camapigning and won't be able to go to evening Up Hatherley meetings -yet this should be part of the "big Society". strangely i think the Droute managers could save money by running at 15 min. intervals out of daytime rushours -they often bunch together and the 2nd one runs empty. Then they could subsidise a better evening and Sunday service. Service Number F

There were 107 responses regarding the number F bus service. 93% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 61 15 33 52 Paid Employment - Option 2 45 9 40 51

Voluntary Work - Option 1 64 19 33 48 Voluntary Work - Option 2 45 11 40 49 Option 1 (91) 3 43 54

Health Services - Option 1 85 5 32 49 14 Health Services - Option 2 56 2 18 66 14

Education - Option 1 53 2 17 81 Education - Option 2 38 5 18 76

Essential food shopping - Option 1 89 3 38 47 11 Option 2 (if applicable) (67) 3 13 84 Essential food shopping - Option 2 59 17 73 10

Provide care for someone - Option 1 57 2 23 26 49 Provide care for someone - Option 2 38 16 34 50 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

8% were aged under 45, 19% were aged 45-60 and 72% were aged 61 or over

29% of respondents had a disability.

97% responded to the questionnaire as an individual and 3% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Leonard Cheshire Disability • Leonard Cheshire Disability Any other comments The chart below shows coded responses for any other comments respondents had regarding service number F.

Any other comments

Essential for medical appointments 28% Service is good as it is 26% Need more regular / reliable / later / earlier services 26% Essential for work 20% Essential for elderly / disabled 18% Not enough room on buses 16% Essential for shopping 11% No other means of transport 10% Poor explanations at roadshows 10% Need the bus for well-being / it's my lifeline 8% Essential for visiting friends / family 7% Longer walks to get a bus 7% Will have longer wait for bus / too little time at proposed location 7% Won't have a bus service 7% Prefer option 1 7% Service would be worse 5% Reduce the number of services / merge them 5% Willing to pay small charge 5% More expensive financial implications / would have to use car 5% Need to encourage people out of cars and be greener 5% Essential for visiting places of interest / tourism / leisure purposes 3% Essential for education 3% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 3% Not being able to use the buses before 9 / at certain times - bad for OAP's 2% Vast improvement / Wonderful / Quite happy 2% Need better timetables / advertising 2% Prefer option 2 2% Other 10% Base: All respondents for this service (61)

The list below shows all responses for service F .

Proposal is ambiguous, i.e. do you mean out of all existing services - 3 will go via Old Bath Road or only 3 College journeys per day all via Old Bath Road? If the latter, then it is useless. If our two buses per hour were reduced to one it would be impossible to pick up all users. Leckhampton I also drive but the bus is more convenient reducing the traffic and usually taking me nearer to where I need Charlton Park to be. You should levy an annual charge in the interests of all council taxpayers. This is the only bus service to the general hospital for those without a car, apart from Park and Ride. The Lansdown service should be every 5 minutes to avoid elderly people having long waits at the bus stop. The current timetable suits me well, thank you. Leckhampton I rely heavily on this bus service, as it is the most reliable for time keeping. Changing the times would be Hesters Way disastrous for me. Option 2 seems an unnecessary disruption. Why not revert to route taken by Lockhampton bus before the Leckhampton advent of the P and Q buses, i.e. keep F bus as it is but turn off Bath Rd along Thirlestone Rd and then down College Lawn to Sandford Rd and the hospital. With a stop at the top of College Lawn, 200 yards from Bath Rd., will mean all areas of Old Bath Rd. are served by F bus. Also gives opportunity for 2 hospital stops, one at each end. ** Re. proposal 2, it would help to know at what time the three journeys would be via Old Bath Road, in order Leckhampton to assess the effect to my travel needs. Option 2 is preferable to more people, me included. Charlton Park What happened to leave your car at home and use public transport? Three times a day - disgraceful! St Peter's The P&Q stop is just across the road but I need to leave 10 minutes before. College Without the precise route of option 2 am unable to comment. How will it get from Pilley Bridge to the town Leckhampton centre? My life would be very restricted if the bus service was stopped or curtailed. Charlton Park Old people in the Pilley area and surroundings that shop in Bath Road would need more than an hour wait College as it is not long enough, especially in the winter with the rain and snow. Marchants Service (F) to Leckhampton is first rate, runs like the Swiss railway. Please do not ruin it! Charlton Park I am surprised that F bus is poorly used, it is always full when I use it. Our local Echo said it may be reduced College to 3 return journeys a day. Could be 9 a.m., 12 and 5 p.m.! As elderly folk we rely on the buses to get everywhere. Leckhampton This service covers doctor's surgeries in St. George's Road and Overton Park. It is well run, good timekeeping. St Mark's Brilliant on time service currently. Leckhampton Hospital and optician appointments will be harder to meet, sometimes don't have time to walk. Winchcombe The present service is excellent - on time and cheerful, polite and caring drivers Every hour could make it difficult for visiting patients and hospital appointments. St Mark's Mainly use the bus for the Town Centre for shopping, banks and entertainment and social activities. Charlton Park Option 2 - missing out Leckhampton Road is not acceptable. The F bus is the only bus servicing Leckhampton Leckhampton Road, so should provide a full service. Option 1 - to run only hourly before 09.00 on Saturday is acceptable. Option 1 is preferred. Would rather pay towards the bus pass than have the service changed. The bus service is a lifeline enabling Leckhampton independence. Option 2 - missing out Leckhampton Road is not acceptable. The F bus is the only bus servicing Leckhampton Leckhampton Road, so should provide a full service. Option 1 - to run only hourly before 09.00 on Saturday is acceptable. Option 1 is preferred. I am non driver with a small son. I use this service for all family visits to the doctors and hospital. Also, go to Leckhampton the speech therapist in Village Road, which involves two bus journeys. I feel this is very poor. I use the bus for visiting the doctor and hospital and to go into town for the library. If you go for Option 2 I Leckhampton will NOT have any bus service. I cannot walk for health issues. This is used by elderly residents and people with appointments at the hospital and Cheshire Home people in wheelchairs use this service. Also, new houses are planned near the Delancy for elderly residents. If we have to change the service I would rather it were hourly, but do not change the existing route. College Leckhampton needs an half hour service for shopping, hospital appointments, etc. Leckhampton We value our bus because bus travel keeps cars off the road and helps congestion. It is environmentally Leckhampton friendly and essential. We value the regularity of our bus service very much and would like to keep it as it is, if possible, or option 1. Leckhampton The questionnaire does not appear to ask me the questions I need to answer. Q1 - We can adjust our travel Leckhampton arrangements to meet the current timetable; as such it just about meets our travel needs for access to the centre of Cheltenham and the hospital. We do miss not having a service in the evening to return from events in the town but concede there may not be enough demand to justify a service. ** My choices depend on the bus stopping at the foot of Leckhampton Hill. When you make your decisions Leckhampton about future bus services please consider: The Leckhampton bus provides a lifeline for many people who have no other mode of transport. It also enables a considerable number of residents of the Leonard Cheshire home to have the possibility of travelling to the town. It is well used by this group and contributes considerably to their independence ** Only bus to hospital - Option 2 will make it difficult for elderly, also bus heavily used and hourly service will College cause overcrowding and people having to stand. Health Service must be maintained, hourly service will be crowded. College OAP - only form of transport, no car. Leckhampton If there is only an hourly service to/from hospital, where does one hang around at hospital for so long? Leckhampton I use this bus for work as I have arthritis and can't walk far. St Peter's Anything less than half hourly will make access to the General Hospital extremely difficult. Staff at Leonard Cheshire Home need to get to work on time and back home. Residents need to go back into Leckhampton the community for medical appointments, shopping, education and work. As the Mobility Allowance is under review the bus service will be even more necessary. Many of the volunteers that come in do not drive and rely on the service to come in and offer their services. Ninety two homes are due to be built which will lead to a demand.** Option one is better than option two as it serves the same route as now and one which suits people. Option Leckhampton two takes a different route which will not be as useful to travellers. my job depends on me being there,as it is i leave home at 7am with my journey catching 2 buses from Tewkesbury Town with Mitton tewkesbury. Feel so let down as the bus is often fairly full its just that I'm the only person to pay! Will be getting a car and forgetting about the environment How the alterations affect my travel too and from work will not become apparent until i see the new Springbank timetables. Being an OAP, cutting the F service would be devastating to my way of life. I am a volunteer at the Leonard College Cheshire Home for disabled people many of whom from the home often use this bus. I frequently use this bus for shopping, Dr's, hospital appointments and the above voluntary work. Please bear in mind the huge development on the Delancy site - there will be a much bigger demand for the F service once these proposed 94 homes are built. If cut to an hourly service will we be able to get on the bus, it is already well used? I notice that staff at the large mental unit, Charlton Lane use this bus for work too. Staff at Leonard Cheshire use it too. This bus is a lifeline for some of the more able disabled residents at the home. We also provide some care for an elderly relative for at least 12 weeks a year when other relatives are away. I am a volunteer at the Arthur Dye School in Springbank which I use the F bus to link up with another service. I also use this F service to travel into Cheltenham to link up with the 97 and 98 bus to take me to the Milestone school in Longford where I am also a volunteer. I use the F bus to take me into town towards where my elderly mother lives, I help her with various things I speak for many who I work with up at Leonard Cheshire Disability homes that we use the service a lot, not Pittville just for work but for getting residents into town. having this bus services cut down will cause job loss for those who cannot walk in, an increasing amount of late arrivals of staff for those who rely on the service to get them into work and will restrict FURTHER the frequency at which residents can go out. We aim for the people at the home to be as independent as possible but these proposals will result in less chances for them to go out. the Marchant bus service is far better than Stagecoach - the drivers are more caring. I think if the service was changed dramatically then people would have to rethink their employment. If OAP's were charged 20p per journey you would never need to change the bus service. i would think that if the Marchant bus service was stopped and given to Stagecoach this would be terrible. THIS SERVICE ALREADY FINISHES TOO EARLY , THE LAST BUS LEAVING TOWN AT 6.15PM ON A WORKING Leckhampton WEEK HAS ALREADY INCONVENIENCED ME AND OTHERS THAT I KNOW OF AND WE HAVE NOW TAKEN TO OUR PUSH BIKES. Cannot comment on Option 2 without first knowing which buses will be affected and the exact route they Leckhampton will follow. Will, for example, the bus still come back onto Bath Road at some point and will it still pass the hospital? However, to the extent that these changes will mean that buses no longer run at regular intervals throughout the day, and therefore increase the unpredictability of the service, they will make me more inclined to use my car and less inclined to bother with public transport. Service would be more efficient and 'greener' if passenger numbers could be monitored without issuing paper Leckhampton tickets, as used to be the case. It would be better if there were more buses in the early morning, for example every 15/20 minutes, rather Pittville than every half an hour, to make it easier to get to work and school As I am an elderly resident, my opinion is entirely selfish.I would obviously adapt to any changes without too Leckhampton much inconvenience. It would be very inconvenient for members of my family working in the town centre on Saturdays to have Leckhampton only an hourly service before 9am - particularly in winter/bad weather with half an hour or more to wait in town with no shelter. Your proposal to move the F route entirely to Old Bath Road from Leckhampton Road is shortsighted. There Park are many pensioners as well as work people who depend on this route. If you really have to route this F service to Old Bath Road, then please alternate the services so that the F bus goes via Old Bath Road once an hour and on the alternate half hour the route stays as it is . Do you really realise how many many Leckhampton people use this bus to go to Bath Road to do their shopping & Banking. If you change the route, many people will be left without any service at all ! I regularly use the bus for going swimming, which helps me to keep fit. In the winter I use the F, linking with the H outside M&S, and in the summer, to the hospital, which enables me to walk to the Lido. Option 2, with the continued half hourly service would be excellent. The new 9.30am start for passes makes the bus crowded at times, and few of us are safe as standing passengers. The same could happen with the hourly service suggested in option 1. If someone with a pushchair or a wheelchair gets on, 3 or four elderly passengers may have to stand. This is a popular service, especially with the elderly. Option 3? With ref to option 2. Instead of having alternate Old Bath Rd. route, what about a circular route, Leckhampton probably with alternating directions. This would allow additional connections between Leckhampton/Bath Rd. and Old Bath Rd. areas, e.g for people wanting to travel to and from Coxs Meadow or people wanting to travel between Charlton Park and Bath Rd. either for shopping or to pick up a connection to Shurdington Rd. etc. An additional point to consider for the future is the re-development of the Delancey Hospital site. It is vital that all the F services serve Leckhampton Road and go on through Bath Road shopping centre Leckhampton because local Leckhampton people rely on the Bath Road shopping centre. In addition, many older and disabled people could not walk to Old Bath Road to take the bus and so their travel opportunities would be reduced. Please do not reduce the service - it is vital, including on Sundays. Charlton Park A Frequent Hospital Service is essential.People requiring Hospital Services-and staff- really need a frequent Northway Service.The more frequent the Service the better people can link up with out of town bus services. Once again with an ageing population this is essential. And with money constraints-there are already large numbers of young people without access to car/driving license. It also means people can get to appointments with more reliability and not waste time having to allow extra time for it all. Also consideration must be given to any new housing developement with regard to this. Service Number G

There were 21 responses regarding the number G bus service. 81% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 12 8 50 42 Paid Employment - Option 2 2 50 50

Voluntary Work - Option 1 13 8 23 69 Voluntary Work - Option 2 1 100 Option 1 (20) 5 15 80

Health Services - Option 1 19 5 5 89 Health Services - Option 2 2 50 50

Education - Option 1 11 9 27 64 Education - Option 2 1 100

Essential food shopping - Option 1 20 10 10 75 5 Option 2 (if applicable) (1) 100 Essential food shopping - Option 2 1 100

Provide care for someone - Option 1 10 10 40 50 Provide care for someone - Option 2 1 100 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

5% were aged under 45, 25% were aged 45-60 and 70% were aged 61 or over

44% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Any other comments The chart below shows coded responses for any other comments respondents had regarding service number G.

Any other comments

Service is good as it is 60%

Essential for medical appointments 27%

Not being able to use the buses before 9 / at certain times - 13% bad for OAP's

No other means of transport 7%

Need more regular / reliable / later / earlier services 7%

Reduce the number of services / merge them 7%

Need the bus for well-being / it's my lifeline 7%

Vast improvement / Wonderful / Quite happy 7%

Will have longer wait for bus / too little time at proposed 7% location

Base: All respondents for this service (15)

The list below shows all responses for service G .

This is the only bus service to the general hospital for those without a car, apart from Park and Ride. The service should be Lansdown every 5 minutes to avoid elderly people having long waits at the bus stop. I rely heavily on this bus service, as it is the most reliable for time keeping. Changing the times would be disastrous for me. Hesters Way This bus is the only one that goes to the hospital. St Mark's This service covers doctor's surgeries in St. George's Road and Overton Park. It is well run, good timekeeping. St Mark's Need direct service to hospital - F. In the middle of winter if I just missed the bus it would be dreadful if I had to wait another hour in the cold for the next bus. St Mark's I only hope the G bus route to St. Marks remains with Marchants. St Mark's Would like to keep G bus as now (June 11) and run by Marchants. St Mark's Same service at present, with Marchants. St Mark's Not being able to use my bus pass until after 9.30 a.m. St Mark's Marchants provide a good service now and would like them to continue. Hesters Way Please allow Marchants to continue with the service. I would like to request Marchants to continue to run the G/F service. Hesters Way Just leave things alone, but let me use my pass earlier. St Mark's I support the Asda extension. Up Hatherley Service Number H

There were 31 responses regarding the number H bus service. 97% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 21 10 24 67 Paid Employment - Option 2 16 6 6 19 69

Voluntary Work - Option 1 18 17 28 56 Voluntary Work - Option 2 16 19 6 13 63 Option 1 (29) 21 79

Health Services - Option 1 24 17 67 17 Health Services - Option 2 18 17 44 17 22

Education - Option 1 17 6 18 76 Education - Option 2 14 29 7 64

Essential food shopping - Option 1 21 14 81 5 Option 2 (if applicable) (21) 29 33 38 Essential food shopping - Option 2 20 30 30 35 5

Provide care for someone - Option 1 20 5 25 70 Provide care for someone - Option 2 18 11 17 11 61 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

7% were aged under 45, 11% were aged 45-60 and 82% were aged 61 or over

21% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Any other comments The chart below shows coded responses for any other comments respondents had regarding service number H.

Any other comments

Essential for shopping 50% Reduce the number of services / merge them 23% Essential for medical appointments 18% Longer walks to get a bus 18% Essential for elderly / disabled 14% Need more regular / reliable / later / earlier services 14% Essential for work 14% Service would be worse 9% Not being able to use the buses before 9 / at certain times - bad for OAP's 9% Prefer option 2 9% Poor explanations at roadshows 9% No other means of transport 5% Service is good as it is 5% Essential for visiting places of interest / tourism / leisure purposes 5% Essential for visiting friends / family 5% Not enough room on buses 5% Need the bus for well-being / it's my lifeline 5% Need bus as no facilities in village / nearby 5% Willing to pay small charge 5% More expensive financial implications / would have to use car 5% Will have longer wait for bus / too little time at proposed location 5% Won't have a bus service 5% Other 18% Base: All respondents for this service (22)

The list below shows all responses for service H .

Option 1 is not helpful especially regarding food shopping. Swindon Village Option 1 would not be regular enough when food shopping and especially getting to work. Swindon Village Option 1 would be a disaster! Cut the Sunday service, how can you shop at Sainsbury with an hourly service? Option 2 Swindon Village would be good if extended to add a 09.30 and 10.00 service and in the evening. Some OAPs abuse the system by travelling for pleasure, i.e. 4 times per day, or more!! Prestbury We need a good service to shop at the Gallagher Retail Park. Pittville Would not be able to use bus to church Sunday 5.30 p.m. Would not be able to use bus to Sainsbury's. If 19.10 bus to Swindon Village town stopped, not able to use bus to serve choir. Option 2, but with a few buses going to Sainsbury's instead of Swindon Village. Most helpful for shopping - there's no big supermarket in Cheltenham town centre. Swindon Village needs buses, especially around Quay Goose Lane and Riverlands. Option 1 - At a great deal of extra expense to Gloucestershire CC, a proposed fourth bus for a very small minority of Swindon Village passengers will run along the Tewkesbury Road. At the moment the 41, 42 and C buss already drive along this road. People who live on the outskirts of Prestbury, the recreation centre, Prince of Wales Stadium, who use the H bus, will not have access to Swindon Village, Swindon Village School and the retail park. ** I would like village buses to remain Mon-Sat half hourly. No need for Sunday buses. Buses must go into the old village not Swindon Village miss us out. I don't like the wording on this - does option 2 refer to Sunday? It is not clear. The bus service is my only transport to town and Sainsburys. Swindon Village How are we expected to carry shopping, some items are quite bulky, from Tewkesbury Road to our homes? Swindon Village This new proposal will seriously affect my travel to work. Swindon Village Need to get to St Paul's Health Centre and to visit relations. Charlton Kings H : Think that proposal to create hourly service between Gallagher Retail , Swindon Village and the Brook is a bad idea. Hesters Way Service used by many customers to our store and is essential for some colleagues to and from work. Service as is now is used well and would create many problems for local users and those who can't get around. options 1 and 2 are both ambiguous. If, as it states, option 2 is the same as the service which already exists, how can it be "extended" from Wymans Brook? It already runs from Wymans Brook to the Gallagher Retail Park. Option 1 makes no mention of either Wymans Brook or St Paul's Medical centre, but states that the service will run by way of the Tewkesbury Road. This is a nonsense as two services already cover this route, and it will leave Wymans Brook without any service at all. Perhaps that is the idea and is being used as an excuse to stop running the H bus altogether. Do the clowns who come up with these so-called "options" actually look at these routes or do they just open an A to Z Atlas of the town? I suspect that this so-called "public consultation" will just be another cynical charade by our representative politicians, because these people who are supposed to serve the public are not in the slightest bit interested in the public, or what the public thin k. Sooner or later we will have to take to the streets - civil disorder frightens politicians more than anything else - our French friends can give some ideas. Both the options are ambiguous!! Option 1 doesn't mention Wymans Brook, Wymans Lane, the residential part of Swindon Village Swindon Village(which is nearly a mile to walk from the Gallagher Retail Park), or The Medical Centre. Are these areas going to be left without a bus service altogether? Option 2 is badly worded and difficult to understand. What is meant by "extending the service as it is now" ??? Also, why do all our journeys have to be "essential"? Are we not allowed to have a bus service for anything other than essential business. Surely a service should be there for people when they require it and not just for necessities. Couldn't people who currently have concessionary bus passes be asked to pay something towards their fares? This would be an easy way to help the financial situation. There must be many pensioners who could afford to do this and I'm sure they would prefer this to losing their bus service altogether. I have just retired and have started to use public transport into Cheltenham for mainly leisure purposes. I live on the edge Swindon Village of Swindon Village and use the H bus during the day time. The alternative to Option A is a 15 minute walk along Wymans Lane to the Kingsditch roundabout or a similar walk to the H bus in Wymans Brook. If Option A is chosen I will revert to driving into town and take my chances on finding somewhere to park. I am reasonably fit but many residents in this area are not. The current H service bus running from Sainsburys is empty at 0900 and standing room only on the 0930 bus. An Swindon Village unintended consequence of using 0930 as the start of free bus pass. Seems rather daft! Option 1 will disadvantage those people from Swindon Village who use the St.Paul's Medical Centre. It will be a longer walk to the St George's Surgery in St Pauls. I think the Swindon Village service could be left as an hourly Swindon Village service. 1 seems very wasteful - another bus along Tewkesbury Rd when there are already 8 or 9 an hour ! I thought you were Swindon Village trying to save money. If you're going for option 1, send it along Swindon Road where it might get some money off the Bloor development on Midwinter site. However, I would prefer modified option 2; Option 2 with a zero-cost modification would be much better for me. I.e. send the buses leaving town at 0900,1000,1100,1200,1300,1400 to Sainsbury's INSTEAD OF Swindon village. That way you'll provide a shoppers service in the off peak, and maintain the half-hourly service to Swindon village at peak and school start/end times. In the last few months I've seen more people use the H to get to/from Sainsburys. Oh, one other comment. The "H" would be cheaper to run if it didn't get held up so long at the traffic lights in St George's St before turning left into Swindon Rd. It would also be cheaper to run if it didn't leave Pittville St at exactly th e same time as the "G" and the "D"; they all get crammed up together in the High St queueing to get to the bus stops there, wasting time and money. It will be hard to co-ordinate from bus 606 from Winchcombe if the bus is an hourly service, it involves a lot of waiting Winchcombe around time as it is, but an hourly service will more than double waiting around time to up to 2 hours to get connections, it is up to 1 hour now. I frequently use the 606 and H buses now The changes will leave village people isolated from town/ shops also many older residents on Wymans Brook rely on this Swindon Village service to the supermarkets and retail park. The journey to the medical centre will be made difficult. Service Number J

There were 9 responses regarding the number J bus service. 71% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 4 25 75 Paid Employment - Option 2 1 100

Voluntary Work - Option 1 4 25 75 Voluntary Work - Option 2 1 100 Option 1 (9) 22 56 22

Health Services - Option 1 7 14 57 14 14 Health Services - Option 2 2 50 50

Education - Option 1 4 25 75 Education - Option 2 1 100

Essential food shopping - Option 1 9 22 56 11 11 Option 2 (if applicable) (1) 100 Essential food shopping - Option 2 3 67 33

Provide care for someone - Option 1 5 20 20 60 Provide care for someone - Option 2 1 100 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

0% were aged under 45, 11% were aged 45-60 and 89% were aged 61 or over

22% of respondents had a disability.

89% responded to the questionnaire as an individual and 11% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Up Hatherley Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number J.

Any other comments

Need more regular / reliable / later / earlier services 40%

Service is good as it is 20%

Essential for shopping 20%

Essential for visiting friends / family 20%

Reduce the number of services / merge them 20%

Vast improvement / Wonderful / Quite happy 20%

Base: All respondents for this service (5)

The list below shows all responses for service J .

As long as a bus service is retained the changes are acceptable. Benhall and The Reddings The present service doesn't run on a Saturday. Alternate routes complicates matters, needs to serve Waitrose. Benhall and The Reddings Proposal to extend the J to Asda would be most welcome. Up Hatherley I use this bus to get to my daughter's as she lives in Benhall. Saturday service would help a lot. Benhall and The Reddings Service Number K

There were 24 responses regarding the number K bus service. 48% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 12 8 8 83 Paid Employment - Option 2 1 100

Voluntary Work - Option 1 12 25 17 58 Voluntary Work - Option 2 Option 1 (23) 74 17 9

Health Services - Option 1 20 60 10 5 25 Health Services - Option 2

Education - Option 1 10 10 10 80 Education - Option 2

Essential food shopping - Option 1 21 67 19 5 10 Option 2 (if applicable) (1) 100 Essential food shopping - Option 2 2 100

Provide care for someone - Option 1 13 38 8 54 Provide care for someone - Option 2 1 100 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

0% were aged under 45, 16% were aged 45-60 and 84% were aged 61 or over

10% of respondents had a disability.

96% responded to the questionnaire as an individual and 4% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• Up Hatherley Parish Council Any other comments The chart below shows coded responses for any other comments respondents had regarding service number K.

Any other comments

Vast improvement / Wonderful / Quite happy 43%

Essential for shopping 29%

Need more regular / reliable / later / earlier services 21%

Service is good as it is 14%

Essential for elderly / disabled 14%

Reduce the number of services / merge them 14%

Not being able to use the buses before 9 / at certain times - bad for OAP's 14%

Poor explanations at roadshows 14%

No other means of transport 7%

Need better timetables / advertising 7%

More expensive financial implications / would have to use car 7%

Other 7%

Base: All respondents for this service (14)

The list below shows all responses for service K .

I am retired without a car. Up Hatherley Proposal would be a vast improvement. I am sure most people are unaware of the K service at present! More timetables would Park help. A rundown of all bus services and destinations to and from, i.e. Town to Morrisons, would help, and maybe times on bus stops, either outward or inward journeys. Catching 9.40 is a very hit and miss situation in this area! Special offer, child fares would help. ** Proposals for the future K are wonderful. Park Doesn't give a route to Asda! Warden Hill A very limited service. The first one arrives at Up Hatherley at 09.20. Some very elderly people with limited means now cannot Up Hatherley use it because of the cost. It's only an hourly service and the last one is 13.20 into town but then cannot get home! Never used by the working population but mainly OAPs. A single journey before 09.30 costs £1.70. This would be a definite improvement. Up Hatherley Option 1 - As the ward councillor, the 'K' service will be greatly appreciated by those residents in my ward. The increase of Warden Hill journeys onto Cheltenham and the choice of shopping experience at both Morrisons and Asda will be helpful to all. A notice on the K bus listing the new route did not include St Stephen's Road. Park Proposal to extend the K route to the new Asda would be welcome. Up Hatherley Depends on the route. Comments assume that buses will continue to use St Stephen's and Hatherley Court roads. Park Will re-routing happen with ASDA in the loop(longer distance) to maintain the hourly service? The extension into the Up Hatherley afternoon will be welcomed but there are no times shown. K bus service was reduced to Mon - Fri with 5 journeys, which serves the elderly and disabled community extremely well. My parents are in this category and would be unable to travel into town for essential medical services and shopping, without this bus. The service is excellent, always on time, drivers are very patient and never pull away from the stop without passengers being seated. I feel the new option 1 would not work and will be to expensive. I note that it is proposed to extend the service to include the new Asda store. As Sunday now appears to be the major Up Hatherley shopping day would it not be feasible to include a Sunday morning service? The first most important thing for Senior Pass Holders is that we should be able to get on to the FIRST K bus into town. Currently we cannot use our passes until 10 20 am from Up Hatherley. Whilst welcoming an extension of the service to incorporate afternoons and Saturdays,this will only be helpful if the new K bus route does not go all around the areas such as Warden Hill as the D bus does currently. The D bus is far too long a route into town and this is why the K route is so popular at the moment. Will the proposed new K route taking in Asda follow the existing quick route into town and back, via Warden Hill Road etc? If so, this sounds like a brilliant plan. Service Number N

There were 58 responses regarding the number N bus service. 98% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 32 38 63 Paid Employment - Option 2 4 50 50

Voluntary Work - Option 1 33 9 48 42 Voluntary Work - Option 2 1 100 Option 1 (48) 2 8 90

Health Services - Option 1 36 6 83 11 Health Services - Option 2 1 100

Education - Option 1 27 19 81 Education - Option 2 1 100

Essential food shopping - Option 1 51 4 20 65 12 Option 2 (if applicable) (3) 100 Essential food shopping - Option 2 4 25 50 25

Provide care for someone - Option 1 30 3 13 13 70 Provide care for someone - Option 2 2 50 50 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

6% were aged under 45, 18% were aged 45-60 and 76% were aged 61 or over

16% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Any other comments The chart below shows coded responses for any other comments respondents had regarding service number N.

Any other comments

Not enough room on buses 29% Need more regular / reliable / later / earlier services 24% Only reduce services in quieter times 24% No other means of transport 21% Essential for elderly / disabled 21% Not being able to use the buses before 9 / at certain times - bad for OAP's 18% Essential for medical appointments 15% Essential for shopping 15% Reduce the number of services / merge them 15% Service is good as it is 12% Service would be worse 12% Essential for work 12% Accept that changes and cuts need to be made 12% Essential for visiting places of interest / tourism / leisure purposes 9% More expensive financial implications / would have to use car 6% Need to encourage people out of cars and be greener 6% Essential for education 3% Need the bus for well-being / it's my lifeline 3% Connect buses to other forms of transport 3% Willing to pay small charge 3% Vast improvement / Wonderful / Quite happy 3% Longer walks to get a bus 3% Will have longer wait for bus / too little time at proposed location 3% Won't have a bus service 3% Poor explanations at roadshows 3% Other 6% Base: All respondents for this service (34)

The list below shows all responses for service N .

We fought for years to get this service, to reduce by 50% is unacceptable. Prestbury Mainly a new timetable would not affect us that much. We will gladly accept an hourly service rather than lose this Prestbury local service. Deferring bus pass time to 9.30 a.m. means buses are empty at 9.00 a.m. and at 9.30 a.m. pensioners sometimes have Prestbury to stand because the bus is full. As far as I could tell from your website we (N bus) have only one option, i.e. one bus per hour. Prestbury Would be better if bus pass could be used as before, i.e. 0900 for health visits, e.g. hospital, dentist, etc. Prestbury Being retired it is essential to have a link to town. Prestbury Buses are very often full with a half hourly service in the mornings, so would be much worse with an hourly service. Prestbury My main concern is that the N service is maintained. I have no transport and rely entirely on this service to get to Prestbury Cheltenham nearly every day. Obviously, an half hourly service is more convenient but if a reduction to hourly means we keep the service, I would accept this. Altering this bus would cause problems for myself and also people living in Noverton. This is the only bus that serves Prestbury this area. There are many old people and families with young children with no transport of their own. We rely on public transport as we have no car. Reducing the N service to only once per hour would significantly reduce Prestbury our options! It would be good to be able to get to Broadway earlier than currently by 10.50. If starting the hourly service from 07.30, you will miss the most important passengers. It should be half hourly service from the start and then hourly from 09.00 onwards. It should then be half hourly from 16.00, so that the schools are catered for. As I don't know what the new timetable is, other than it will be hourly, I cannot comment on how it will affect my Prestbury journey. I use the bus to travel to and from work and get on at Linden Avenue. I think that the first 3 buses in the morning (07.34, 08.04, 08.34) and the last 3 buses in the evening from town (17.15, 17.45 and 18.15) should be left as they are to assist people getting to and from work. Bus pass if hourly to start at 09.30 onwards. No longer have a car. Prestbury Provided that the start time is able to accommodate bus passengers before 09.00 and not later than 09.30. I no longer Prestbury have a car. Shopping, chiropody surgery, social life, dentist, Post Office. Prestbury Shopping, chiropody surgery, social life, dentist, Post Office. Prestbury As an OAP, I feel we should pay £10 a year for our bus pass. Prestbury Before the half hourly service was introduced, the bus ran hourly on the hour from Noverton from 9 a.m. to 12, then Prestbury hourly again from 2 to about 4. Extra buses ran at other times. If a return to the old timetable is not possible, peak usage needs to be carefully looked at, since the 9.30 bus from Noverton often has standing room only by the time it gets to Cheltenham. ** Buses on this service are full between 9 a.m. and 10 a.m., so need to stay half hourly then. Cleeve St Michael's Please keep half hourly services at busy times, e.g. 8.30-9.30 a.m. and 4.30-5.30 p.m. Prestbury Many elderly people have had to give up their cars, e.g. the residents of Caper Court, Prestbury, and the half hourly Prestbury service helps considerably. An hourly service would limit bus travel and would clash with set menu times in the home. There are 40 residents and about 12 duty staff. Any deviation to time and route would seriously affect me. Totally rely on bus service for all shopping 3 times per week Prestbury and more if attending medical appointments. Cannot drive due to health. Understand possibility of reducing service to hourly, during peak times this wouldn't be acceptable. Cannot use pass before 09.30.** We need a half hourly service still between 09.00 and 10.00 as buses are full and hard to get on sometimes. It will be Prestbury far worse if the buses are reduced between 09.00 and 10.00. So far as I am concerned, a switch to an hourly, rather than a half-hourly, service would be acceptable, if this saves Prestbury public money. At certain periods the bus is full,i.e. for the first and last few hours of the service each day. The proposal might be more Prestbury acceptable if the reduced services were applied during quieter periods of the day, thus making savings and keeping most users happy. I am quite happy with the proposed change to an hourly service. It is obvious the current half hourly service is difficult to Prestbury stick to especially when there are roadworks or the races. Also we have an alternative in the A bus route which basically covers the route from Prestbury to Cheltenham. normally use the Stagecoach "A" service to travel to/from work and most travel into Cheltenham from Prestbury and use a 1 month Stagecoach Megarider. Sometimes with my wife we will use the "N" on a Saturday for convenience as the "N" bust stop is nearer our house and goes a more direct route. Until such times however, the cross company multi journey ticketing issues are resolved (and I've been waiting nearly 20 years) very little progress will be made on providing a complete public transport infrastructure that is fit for purpose. In order for more people to use the buses, they must run at convenient times, cover a sensible route and be affordable even if in some cases this means a joint venture with a neighbouring county. I note that some journeys from some of the outlying villages only seem to run one day per week to bring people into Cheltenham and do not permit any one to use a bus for a day out in that particular village. May be some of these odd journeys should be amalgamated into one much longer journey travelling between two transport hubs even if it crosses a county boundary. The buses in the morning, particularly at 9:30 are already busy. If the first bus that I could use was 10:00 it is likely that Prestbury this will be full so would be 11:00 before I could travel, which would cause difficulties. The service was changed to half hourly not that long ago due to demand. Open minded to an hourly service but it would cause less problems if the hourly service was half past the hour starting Prestbury at 7.30am for workers to get to work.As a compromise to the above I would like to see Friday and Saturday night later service up to 9.30 p.m. so we can enjoy eating out, cinema and pubs and boost the towns economy. this hourly service will not help those people who pay for bus travel i.e. those commuters who have to go into Prestbury cheltenham for work. It would be a better option if half-hourly service is kept for 1st 2 hours of the day from 7:30 to 9:30 then hourly then half-hourly from 4;30 to 6:30. i am sure these people, like myself , who rely on this mode of transport would not mind paying £10:00 for 10 journey ticket. If this timetable goes ahead, I can see no option but to leave work. Since the timetable for the N service improved to being every haif an hour the number of people using the small bus has Prestbury notably increased. Sometimes people have to stand. For an hourly bus service, the size of bus provided will have to increase. An hourly bus service is also much more incovenient for elderly passengers who make up the majority of the customers on this service. The 9.30am bus is popular with bus pass holders and is already overcrowded by the time it reaches Linden Avenue with Prestbury the result that people who have difficulty maintaining their balance often have to stand. The 10am bus is also usually well used (in my experience). The proposal for only one bus an hour during this period would mean that some people who have to rely on the bus service would be left at their stops because the bus will be full before it reaches them. There needs to be some variation in frequency during times of high usage. service benefits a largely ageing proportion of the village population who are very much reliant on public transport who Prestbury have particular needs with regard to availing themselves of Health Services, eg Doctors', Dental, Chiropody, Hospital appointments, and for essential shopping. Many of these individuals are unable to walk more than short distances or at anything other than slow speeds and can only carry small amounts of shopping so convenient bus services are vital. The walk to the other available bus service to the village, ie the A bus, would for some residents, particularly from the Noverton or Linden Avenue areas, stretch their physical abilities, in some cases to beyond what they could safely manage. In addition, accommodating hospital appointments etc to fit within an hourly service would be very difficult for them. Whilst waiting an half hour following a "missed bus" is do-able,waiting an hour for some of the older folk would not be, particularly in incl ement weather conditions. As a physically fit 67-year old, living one about 3 minutes closer to the A route than the N, I personally would not be much inconvenienced, yet, but I fear a lot of the older and/or less able souls would be and it would certainly be of detriment to this village were the service to be reduced. In addition, there are a number of car drivers who use this service for convenience rather than driving into town and finding a parking space near to shops etc. I understood that keeping traffic in town to a minimum is one of the town's aims? However can we hope to achieve this if public transport is limited. Use of Taxis is not an alternative to many of us, especially those of us on a limited and shrinking pension. In view of the fact that GCC is driving a policy of reducing the number of vehicles entering Cheltenham it is Prestbury disappointing to see the intended reduction in transport from the Noverton area. Whilst realising that the GCC have difficult choices to make this bus service is essential to many OLDER people on the N route. Should the decision be taken to reduce the service to one hour I would strongly request that Swanbrook be allowed to continue with this service. Since taking the route on they have given us an excellent service despite various road work problems and the inevitable races, I cannot praise them highly enough. Further I would ask that Stagecoach be NOT given the contract as, in case those dealing with this decision do not remember, they were a complete disaster, failing to turn up on many occasions with the excuse they did not have enough drivers, something which as far as I am aware as never happened with Swanbrook. Yours sincerely T Griffiths Service Number P

There were 144 responses regarding the number P bus service. 83% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 67 4 19 76 Paid Employment - Option 2 14 29 71

Voluntary Work - Option 1 69 7 33 59 Voluntary Work - Option 2 14 50 50 Option 1 (116) 10 90

Health Services - Option 1 112 2 7 87 4 Health Services - Option 2 27 4 85 11

Education - Option 1 60 5 13 82 Education - Option 2 13 8 23 69

Essential food shopping - Option 1 116 2 10 79 9 Option 2 (if applicable) (34) 3 97 Essential food shopping - Option 2 27 4 85 11

Provide care for someone - Option 1 60 2 28 70 Provide care for someone - Option 2 14 43 57 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

5% were aged under 45, 13% were aged 45-60 and 82% were aged 61 or over

41% of respondents had a disability.

99% responded to the questionnaire as an individual and 1% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• as a Director of the Board..Queens Court, Queens Road, Cheltenham ...... 48 Apartments... • Charlton Park Residents association Any other comments The chart below shows coded responses for any other comments respondents had regarding service number P.

Any other comments

Essential for medical appointments 44% Essential for elderly / disabled 28% Need more regular / reliable / later / earlier services 28% Essential for shopping 22% Reduce the number of services / merge them 17% Need the bus for well-being / it's my lifeline 17% Connect buses to other forms of transport 14% No other means of transport 13% More expensive financial implications / would have to use car 11% Poor explanations at roadshows 10% Will have longer wait for bus / too little time at proposed location 10% Essential for visiting friends / family 9% Service is good as it is 8% Willing to pay small charge 8% Need to encourage people out of cars and be greener 8% Essential for visiting places of interest / tourism / leisure purposes 7% Service would be worse 7% Not enough room on buses 7% Longer walks to get a bus 7% Not being able to use the buses before 9 / at certain times - bad for OAP's 6% Essential for work 5% Essential for education 4% Won't have a bus service 4% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 4% Only reduce services in quieter times 3% Need bus as no facilities in village / nearby 1% Need better timetables / advertising 1% Booking not a good idea 1% Other 11% Base: All respondents for this service (105)

The list below shows all responses for service P .

It would be much better if we had a bus after 15.10 as this is too early. Charlton Kings P/Q is a very limited service which provides the elderly (often with walking aids and no other transport, i.e. do not drive) with Battledown the means of survival, i.e. shopping, banks, doctor, dentist, and, in my case, only available P/Q is at WHSmiths. Providing the times remain similar and we are still able to get to the hospital, as at present it is not quite clear. Lansdown The proposal provides NO link between Moorend Road and most of Charlton Kings to the hospital. Charlton Park 1) Proposed hourly from 08.30 to 15.30. 2) Access to the hospital is now very difficult. 3) Regrettable forced reduction in Battledown lifestyle. Very difficult to get shopping and very difficult to see the doctor if go on the bus, or the hospital. Could do with a bus after Charlton Kings 4 p.m. Stupid to reduce from an hourly to 2 hourly service as it is mostly elderly people using this route. Stupid linking a bus from Charlton Kings Northleach and then getting the F bus at Old Bath Road. How long will that take? Will there be a long wait? Will they catch the link in time? What is this about paying for a journey? Is that a community bus link? The P&Q stop is just across the road but I need to leave 10 minutes before. College If same hourly service and if less frequent work. Lansdown Instead of stopping our buses wouldn't it be better for us OAPs to pay something annually? Charlton Kings This bus is very busy between 09.00 and 10.00 and at lunchtime. The other buses are sparsely used. This was not well Charlton Kings publicised. All the options sound awful and hard to fathom. We travel from Christchurch Road to Boots Corner/Albion Street. The proposed service stops at Royal Wells but this is better Lansdown than anticipated, depending on the frequency. Will have more walking into town for the necessary shops, but so long as the frequency isn't cut. Lansdown Not frequent enough and cannot use bus pass early enough in the day and cannot get to the hospital. Charlton Kings A lot of elderly people use these services to get to the doctors and hospital. Charlton Kings An hourly service is needed at regular intervals. Battledown We have two buses an hour now. This is very poor considering service A runs every 10 minutes. Even if it does come up Battledown Glenfall Way, not much use. Why can't the service be combined with the B service and have one bus only. It's well used and sometimes people have to stand. Stops at 15.10 which is no good for shopping, hospital visiting.** The timetables are now awful and the alternatives are worse. Charlton Kings The Q service is very important to get to town twice a week. The P service is important to get to the hospital and to come Battledown home from town when there is no 13.00 P bus, I can then get the 13.10 Q bus. As walking is difficult for me, I would be left virtually housebound with these new proposals. Please don't make any Charlton Kings changes. How can you cut half the services, especially Choveton Park? Charlton Park I need these buses to get into town and if I have missed my school bus. Charlton Kings When I have been unable to drive due to illness, I have totally relied on the P&Q and all aspects of life would be very, very Charlton Kings difficult. The present service is greatly valued. However, if it started earlier and ended later surely work people would use it more. The College early end is very limiting but don't know until the details are published! Use the bus but mainly for the Town Centre for non-food shopping, banks and entertainment. The P&Q service is the fastest Charlton Park service to town and its reduction would greatly reduce its convenience. Dismayed to see we at East End are going to lose our buses yet again. Swanbrook/Pulhams is not sufficient for an urban Charlton Kings area. Why not charge for the bus pass? A £20 per year fee seems reasonable. Charlton Park Too many useless questions. Do not keep the P&Q if you don't need them, but we do and depend on them a lot. The current timetable is ideal for visits to the clinic and Cheltenham General Hospital. Most people that use this service are Charlton Kings pensioners, some are disabled and are unable to walk unaided and need to get their walkers, etc., on and off the buses. We need clarification on the proposed changes. You set out the proposed routes between the respective terminals but have Battledown not marked as which is the P&Q. We have identified the second of these. We have assumed that it will stop at the present stops and will continue as an hourly service. No mention of bringing us back home from Cheltenham. It would be helpful if you could confirm this. We use the service to visit friends in nursing homes. ** I use this bus to get into Charlton Kings Village for the Post Office and library. The new proposals would not go into the Battledown centre. To save money why not cut the services - two in the morning and two in the afternoon. Last bus is too early at 15.00. Charlton Kings Sadly too expensive for a family to use. Charlton Kings I have to pay for a Stagecoach Mega Rider ticket so that I can use the bus. I need the 14.20 Nazereth bus. Pittville The above route is essential for visits to the hospital. Could you not be able to ask people with passes to somehow pay Charlton Park maybe £20 per annum. I am sure this would help your situation and people would be pleased to pay, rather than have to do without these services. No access to hospitals or trains, which is a serious problem. Make a charge instead of cuts, simple. Extend until 18.00, Charlton Park please. I am an elderly widow with no access to a car. I rely on the P&Q buses to get to town for shopping, the Post Office, visiting Charlton Kings the hospital and the doctor, getting to the railway station to go on holiday. When I have to have a taxi the cost is between £10 and £12 each way. As you can see I am very dependent on this service. I would add that I have a copy of the changes you are considering and didn't find the explanations very clear. ** This service is a lifeline for people with doctor and hospital appointments. A lot of people use their walking frames, etc., and Charlton Kings need to get the frames on and off the buses, as do mothers with pushchairs. Waiting for buses takes time, so I would not wish to wait for more than one on a local journey. I often travel to village for Battledown PO and library. The P & Q are well used services. We need a P service at 1.30 which currently we do not have. It goes to The General, Royal Charlton Park Wells, Christchurch, the station. My 85 year old neighbour uses this bus several times a week. I have to attend clinics at Cheltenham General Hospital at least six times each year. I do not drive or have access to a car Charlton Park without P&Q buses. I could not walk the distance and I am no longer issued with taxi vouchers, therefore you would be condemning me to a premature death without the buses. I am writing to you regarding the proposed changes to the P&Q bus routes. I use either of the buses at least twice a week to go to town and back for shopping. I also use them to get to and from the hospital on occasions and to and from the hospital on occasions and to and from Charlton King's village once a fortnight to the library and shops. I am a 72 year old woman and cannot walk very far. I can walk to Sixways and back on a good day ** Unable to get to the hospital and railway station, it will be necessary to change buses and will probably mean a walk to a Charlton Kings different bus stop. If you are elderly that can be difficult. Pulhams can be used but difficult to get on and off if you are disabled or have a pushchair with young children. If changes made, please ensure that service B and service Q do not depart from Sixways, Charlton Kings, at the same time on Battledown the return journey into Cheltenham. Remove the not before 9.30 for concessionary ticket holders - the early buses are under- used when this is enforced! The last trains at 3.30 p.m., - 4 p.m., 4.30 p.m., 5.00 p.m., 5.30 p.m.. We need longer time please, thank you. Battledown I rely on this service for all my travel as I am elderly and cannot drive. This is my only transport for getting to see friends and Charlton Kings family. I totally rely on these buses for all my travel as I can't drive and have very poor health. This service is the only way I can keep Charlton Kings in touch with my family and friends. Being disabled, need hospital visits and changing buses would be hard. Also, visits to town will mean being isolated. Battledown If the new routes happen I will no longer be able to get to Charlton Kings Village, hospital, or town and back. Changing to Battledown several different buses is very difficult for elderly people. A 13.00 service would be an improvement. Charlton Park I use the bus service to access the town, village and Six Ways. It enables me to access the surgery, dentist, chiropodist, Charlton Kings hospital, library, bank and shops. Without the bus I will lose my independence. I will be too far away from a bus stop on the new route. Also, the new route would not get me to the right end of town. Charlton Park A lifeline for older people as a way of getting out. If we lost it, many people would not get to town and trade would lose Battledown out. Thought the idea of buses was to help the environment by less people using their cars. The bus is used to go to Cheltenham to keep fit classes and need to use the bus to continue to keep myself mobile and Charlton Park promote good health. Was dismayed to hear of the proposals for curtailing the local bus services. As a retired, non car user, I make regular use of Battledown public transport and value this service. It enables me to get to the church, shops, hospital and railway station. Seems ridiculous to cut service into 3. This service is supported by local taxes and these restrictions will make my life more restricted. ** Our main concern is that the P bus runs via Moorend Road, Charlton Kings and to the hospital regularly. Charlton Park Need to start at at least 09.00 and run later, e.g. 17.00. Options are far too complicated and unfair for the elderly. Charlton Kings Mostly needed for the hospital appointments. More people having to use cars but nowhere to park. Charlton Kings No buses for visiting people in hospital. Charlton Kings Fares are too expensive. Charlton Kings Could you not provide some maps - the lists (overleaf) are confusing, especially for new people and some elderly. Charlton Kings This splitting into 3 services will confuse people who may need to get to hospital. Also, there is still no bus after visiting time Charlton Kings (3 - 4.30), so no help for me. Thank you for the opportunity to allow our ideas to be considered in this this review. I have already sent in a questionnaire Battledown but that was before the meeting in the Stanton Room, Monday 13.06.11 at 7.30 p.m. Now I would like to add my thoughts freely without the restrictions of ticking boxes. Living in Ham Close, the buses I am most interested in are P&Q. I am well aware that these buses (as they are at the moment) are rarely filled to capacity.* Current service could be better, i.e. more frequent. Proposal would leave the Moorend Road area with no service to Cheltenham Hospital and therefore particularly affect vulnerable people (mainly the old and frail), plus no services to railway station. Live in East End. What bus am I supposed to catch if you no longer come up to East End. Use the service 3-4 days a week. Charlton Kings Also, my daughter works till 6 some days. If you stop the B bus after 6 she won't be able to get home. If you cannot provide the service every hour make it every 2 and do not stop it coming to East End. Come straight up London Road and miss out Ryeworth. Very difficult to manoeuvre buses around Ryeworth because narrow roads. ** The passengers on this service would not be able to make a change of bus into town/station very easily. Battledown We may be forced to use the car, which is expensive, difficult to park and not environmentally friendly. Charlton Park The proposals would seriously affect the community, due to the time lapses and reduced buses. Don't please forget the Charlton Kings social independence so important to the otherwise housebound elderly. I felt the meeting at the Stanton Rooms, Charlton Kings on 13.06.11 was almost chaotic and presented in a haphazard way. No visible preparation and pathetic seating arrangements. If one bus service only runs we would still have an hourly service. Battledown Travel from Charlton Kings to Cheltenham the same as at present, but travel from Ewens Road to the village Post Office and Battledown Cheltenham General Hospital would be affected. Travel from Charlton Kings to Cheltenham is okay at present but with the alterations travel to the village Post Office, Battledown hospital will be affected. If taken away from Moorend Road no bus access to hospital. Charlton Park We would no longer be able to get to the hospital or the railway station by a direct route. Frequency would be 2 hourly, Battledown which would provide little time for anyone shopping in time, or help with appointments. A bus service should provide a service for all. Instead of scrapping services the County Council should be encouraging the use of buses. There will be more cars on the road, producing more pollution. Also, will increase congestion. ** We would no longer be able to get to the hospital or the railway station by a direct route. Frequency would be 2 hourly, Battledown which would provide little time for anyone shopping in time, or help with appointments. A bus service should provide a service for all. Instead of scrapping services the County Council should be encouraging the use of buses. There will be more cars on the road, producing more pollution. Also, will increase congestion. ** At 86 years I am unable to walk very far, this is my nearest bus stop. Charlton Kings Only 1 journey per week of mine comes within your definition of essential travel, that for returning from town with my Battledown weekly food shopping. I am still able to walk into town so could time my visit to fit in with a bus back. I am concerned that with the proposed 2 hourly service the buses will be very full. This route has to use a small bus because of the road and the majority of passengers are elderly, burdened with trolleys or several bags.* I found the written proposal unclear so phoned in and was told that there would still be a service to the junior school and a All Saints service from Hales Road to Charlton Kings leaving town at 09.00. This service is essential for work. Just keep the P&Q service and let it do a circular route rather than going to the station. Charlton Kings The service is too infrequent and stops too early in the afternoon. Charlton Kings Cannot comment as do not know what the changes entail. At present there is no bus from the hospital to get me home, I Charlton Kings have to get 2 buses. Document is totally inadequate to make informed comments, neither the route or timings taking over some of the current Charlton Kings route have been shown. How are people going to access the hospital and train station? Will times be synchronised? Do not want to wait a long time before getting on the bus, especially the elderly. As bus passes can only be used after 09.30, the 10.30 bus may be too small for the passengers. People with no transport?** Could we not go back to the time when we paid for our concessionary pass as it would aid funds. College Hospital appointments/treatment will be even more distressing. Does anyone appreciate the anxiety caused, especially to Charlton Park the disabled or elderly having to wait 2 hours for treatment or diagnosis? The railway station is another problem and changing buses would be difficult, especially with luggage. Use the bus to get to and from town at least twice a week for food shopping, the library and the hospital. I am elderly and Battledown cannot walk far . Also use the bus to visit my son and friends. Buses aren't needed every 10 minutes and no use having a free pass if no bus to use it on! I do not drive.** The P and Q service is a lifeline to me as I have lost my driving licence due to losing most of my sight. I need crutches to walk and having one route that links the hospital, town and railway station is invaluable. It scares me that I will not be able to manage to carry on living where I do without this vital link. I use it daily and it is a reliable service with great bus drivers. As a younger member of society I am well aware that it is also an absolute lifeline to a lot of elderly people and offering up a disjointed proposal which appears to miss out parts of the existing route is not a forward step. Please protect this vital bus link. Thank you. What an opportunity to get commuters from the east of Cheltenham to the railway station in time for their commuter Sandywell trains.This would make the service viable by bringing in lots of extra revenue (apart from 'ticking other boxes' re environment and integrated transport network).Bizarrely, the P bus from Charlton Kings currently doesnt start its runs from East End to the station until 9.24am, and ends the return journeys from the station at 3pm! Missing all the commuters! No wonder it needs subsidising. It takes a long and pretty bizarre route too, in places stops could easily be missed out and people would really not have far to walk to the nearest stop. There are new housing estates being built in Andoversford and I do feel that we and Charlton Kings have had a raw deal compared to people living in other outlying areas of Cheltenham, regarding access to our fantastic rail system at useful times of the day. Bishops Cleeve has its Stagecoach D every 10 minutes. W inchcombe has the 606. Churchdown has the Stagecoach 94 to Lansdown Road, a short walk from the station. They even have buses to get them home again! How about trialling (and publicising!) a couple of commuter buses from Northleach and Bourton getting to the station about 7.30? How about weekday surveys done on the platform before the Birmingham, Bristol, London and Cardiff commuter trains arrive? The current route provides for a large number of elderly people and families with young children as well as the general Battledown public, and is well used on a daily basis between Cheltenham Town Centre and Charlton Kings. If the route was to be curtailed or split into several different bus services this would seriously affect the people who rely on the service to get out and about, especially to and from Cheltenham General Hospital, and could also mean more people travelling into the town by car rather than using the bus. We feel the present route which serves town centre and the hospital is a vital service. If as proposed in option 1 a seperate Lansdown connection to reach the Hospital is neccessary, we feel it to be paramount the changeover should very close i.e. Royal Well. We also feel a 2 hour service will be inappropriate and would suggest a 1 hour service in morning changing to 2 hour service say from 2 o'clock. It is ridiculous to withdraw services P and Q or to combine them with other services. A lot of people rely on these services Charlton Kings and I,for one, would find it impossible to get to work at the Hospital. I also use this bus to get to and from Sainsbury's in Oakley as I do not have a car. Reducing this bus service will affect many in the local area who rely upon hourly transport into town and back. Battledown This service was set up in order to provide access for residents not previously served by a bus route i.e Ewen's Farm, Ryewoth, Charlton Kings East End, Old Bath Rd, Charlton Park!It is an extremely useful route for accessing also places like Bath Rd shops ( alighting at the Croquet Club or College Lawn ) or Sainsbury's and the Cemetery in Priors Rd from the Harp Hill stop, not to mention the Hospital.It is used extensively by the elderly and disabled to access health care at Six Ways as well as the Hospital and other services.It also enables access for residents and visitors to and from Nazareth House and Grevil House/ Ashley House Care Homes. It is already a very limited service running only between 9 and 3.30 Mon to Sat- no evening or Sun service. Any further erosion would do residents of these areas a dis-service and would be a retrograde step. The idea of having to book the bus service in advance may be viable for trips into town as these are easier to plan and time Charlton Park but the return journey will be more problematic - how will it be able to serve all those wanting to return at different times, will the return journey have to be booked at the same time as the outward journey thus removing flexibility. The service serving Charlton Park and Old Bath Road is used by a variety of customers but many appreciate the current flexibility of being able to remain in town to meet friends and improve their social lives - particularly important as social isolation increases with old age and the need to plan in advance will hinder this. For some people the bus is the only means of getting into town for those essential jobs such as shopping and for the older person internet shopping is not an option - and again removes the social aspect of leaving the house. The option offered sounds like a complete muddle. Winchcombe Should the Charlton Park stop be removed from the P/Q service this will isolate many older residents. I would suggest that Charlton Park the F service could divert from it's hospital stop in College Road to Charlton Park returning to Bath Road along Thirlstaine Road. This would provide much needed access to shops and to the hospital.It would not need to be more than 2services in the morning, and 2 in the afternoon. The current service does not meet your stated objectives of getting people to school, work and medical appointments. It does not run at school/work times or at hospital visiting hours. A 2 hourly service will mean people will use the service less, get in their cars and add to congestion and carbon emissions. Also it will be more difficult for local residents to access the library in Charlton Kings The information meeting held at Charlton Kings, it was explained that only subsidised buses had to find savings. The P & Q Charlton Kings buses are apparently heavily subsidised because they are "special buses" which are smaller to faciltate travel over narrow roads on the route.They also have wider doors with no steps to help the elderly or infirm enter or leave the bus with shopping trollies etc. As part of the option is to reroute the 833 bus from Northleech, down East End rd, Moorend rd and on to the hospital, if the 833 is not a "special bus" how will it cope with these requirements ? and is it really an option.If it is deemed suitable for use on this route are the "special buses" required in the first place and if not,therebye reduce the subsidy. If the part of the option is to change the frequency of the service from hourly to two hourly, much thought should be given to the start time, presently 9.30am for pass holders and the last bus to East End Rd from the centre (North St reet), currently 3.10pm. Perhaps the use of the concession pass could revert back to "not before 9am" which would at least make it possible to get to hospital/Doctors/town etc earlier. Seems sensible to divert Old Bath Road passengers on to other services, but people at East End will be a bit at a loss. Battledown I use P at 9.20 from Chase Avenue to General Hospital every week day and Q from General Hospital to Chase Avenue at Charlton Kings 15.16 every week day for work. If most of the subsidy for this route is due to 'special buses', the subsidy would still be needed to run buses via Ryeworth and Ewens Farm. Stagecoach also use 99 buses on the current P/Q route and use these buses for other routes, the driver was late on 13th June as he said the bus was being used on other routes and he was kept waiting at the depot for its return. With almost 91000 passengers a year and an average of 21 per journey, how can withdrawing the service from East End Charlton Kings Road be justified? The net saving in journey time cannot be more than 5 minutes on the proposed re-routing. It must only need one or two passengers on each journey from the London Road/East End area to cover the cost involved. Routing it directly into Charlton Kings village from Ryeworth is over a route already covered by the B route. You are further isolating the eastern corner of the town. The saving in cost must be minimal compared with inconvenience to many on a popular route, as you own figures disclose. Many use this service to travel to and from General Hospital and will find no easy alterenative, especially those who are infirm. This is the most necessary service particularly for visits to the hospital and to the train station. Many elderly people on my Charlton Park estate use the service. If it is withdrawn from Charlton Park this will lead to more people having to use cars or taxis. Was unable to access the timetable via web. Not sure what the changes meant on the New Proposal Document. A regular Northway service from the Railway Station to Cheltenham is a must-if it can incorporate the Hospital as well that would be really useful. Also evening link to train times would be useful.I can envisage more people relying on public transport as the cost of having own car is becoming prohibited -also as job security is being withdrawn. The only way to get to Cheltenham General Hospital by public transport is by using the P and Q buses. The suggestion:To Charlton Kings replace these services with a route to Cheltenham Centre and then have to catch a second bus to the hospital with a reverse journey after the hospital appointment is totally impractical. At present, there is the possibility of having to wait up to one hour for a bus., with this scheme it could be about four hours. Has the person who devised this idea ever travelled this route? The proposed service reduction is a most regrettable short term policy -why not promote bus use and so avoid the need for subsidy with the benefit of less road traffic/pollution/parking? Cannot support proposal for Charlton Park (King Henry Close stop)to be bus-less. Many elderly people, who do not have family nearby for lifts nor the money for taxis, rely on the buses for their shopping, hospital/doctor appointments/ banking and getting around. One pensioner said her husband never allowed her to drive - a generation thing? - others they are too old to learn now. Isolate these people and funds may be required for their mental and physical well-being. Re-timetable Q? - last into town leaves little time before return - why would anyone use it? Also rail link is very limited. The bus service P and Q is already limited time wise - the changes proposed will further decrease my ability to get to and Battledown from Glenfall Way to town. I also will be unable to get directly to the train station which I need as a non-driver. Equally my ability to get to and from the hospital is totally compromised and I have a sick husband. We specifically bought our house last year as we knew I could travel about fairly well - if limited time wise. These changes will also affect my ability to socialise with others and keep myself fit and healthy. Use of private cars from this area will increase, causing more congestion and pollution for Cheltenham. When we don't meet our air quality targets, we will be required to pay an EC fine with our taxes. This is short termism at its worst and is discriminating against the older members of society and the youngest, the vulnerable and the infirm and/or disabled. Service Number Q

There were 134 responses regarding the number Q bus service. 85% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 62 3 19 77 Paid Employment - Option 2 14 29 71

Voluntary Work - Option 1 66 2 8 36 55 Voluntary Work - Option 2 14 50 50 Option 1 (107) 10 90

Health Services - Option 1 103 2 7 85 6 Health Services - Option 2 25 8 72 20

Education - Option 1 58 2 5 16 78 Education - Option 2 13 8 31 62

Essential food shopping - Option 1 106 2 8 83 7 Option 2 (if applicable) (36) 8 92 Essential food shopping - Option 2 25 4 84 12

Provide care for someone - Option 1 56 2 29 70 Provide care for someone - Option 2 14 36 64 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

5% were aged under 45, 13% were aged 45-60 and 82% were aged 61 or over

43% of respondents had a disability.

98% responded to the questionnaire as an individual and 2% responded to the questionnaire on behalf of an organisation. Below is a list of organisations that responded:

• as a Director of the Board..Queens Court, Queens Road, Cheltenham ...... 48 Apartments... • Charlton Park Residents association Any other comments The chart below shows coded responses for any other comments respondents had regarding service number Q.

Any other comments

Essential for medical appointments 41% Need more regular / reliable / later / earlier services 32% Essential for elderly / disabled 28% Essential for shopping 22% Need the bus for well-being / it's my lifeline 18% Reduce the number of services / merge them 15% Connect buses to other forms of transport 14% No other means of transport 12% More expensive financial implications / would have to use car 12% Poor explanations at roadshows 12% Will have longer wait for bus / too little time at proposed location 11% Need to encourage people out of cars and be greener 9% Essential for visiting places of interest / tourism / leisure purposes 8% Willing to pay small charge 8% Longer walks to get a bus 8% Service is good as it is 6% Not enough room on buses 6% Essential for work 6% Not being able to use the buses before 9 / at certain times - bad for OAP's 6% Essential for visiting friends / family 5% Service would be worse 5% Essential for education 4% Won't have a bus service 4% Better service needed (e.g. cleaner, friendlier drivers, bus shelters/stations) 4% Only reduce services in quieter times 2% Need bus as no facilities in village / nearby 1% Vast improvement / Wonderful / Quite happy 1% Need better timetables / advertising 1% Booking not a good idea 1% Other 12% Base: All respondents for this service (93)

The list below shows all responses for service Q .

This Q service is very necessary for older passengers and runs at useful and sensible hours. It also makes a difference when College bringing heavy shopping back from town. It would be much better if we had a bus after 15.10 as this is too early. Charlton Kings P/Q is a very limited service which provides the elderly (often with walking aids and no other transport, i.e. do not drive) with Battledown the means of survival, i.e. shopping, banks, doctor, dentist, and, in my case, only available P/Q is at WHSmiths. Providing the times remain similar and we are still able to get to the hospital, as at present it is not quite clear. Lansdown The proposal provides NO link between Moorend Road and most of Charlton Kings to the hospital. Charlton Park 1) Proposed hourly from 08.30 to 15.30. 2) Access to the hospital is now very difficult. 3) Regrettable forced reduction in Battledown lifestyle. Very difficult to get shopping and very difficult to see the doctor if go on the bus, or the hospital. Could do with a bus after Charlton Kings 4 p.m. Stupid to reduce from an hourly to 2 hourly service as it is mostly elderly people using this route. Stupid linking a bus from Charlton Kings Northleach and then getting the F bus at Old Bath Road. How long will that take? Will there be a long wait? Will they catch the link in time? What is this about paying for a journey? Is that a community bus link? The P&Q stop is just across the road but I need to leave 10 minutes before. College If same hourly service and if less frequent work. Lansdown Instead of stopping our buses wouldn't it be better for us OAPs to pay something annually? Charlton Kings This bus is very busy between 09.00 and 10.00 and at lunchtime. The other buses are sparsely used. This was not well Charlton Kings publicised. We travel from Christchurch Road to Boots Corner/Albion Street. The proposed service stops at Royal Wells but this is better Lansdown than anticipated, depending on the frequency. Will have more walking into town for the necessary shops, but so long as the frequency isn't cut. Lansdown Not frequent enough and cannot use the bus pass early enough in the day and cannot get to the hospital. Charlton Kings A lot of elderly people use these services to get to the doctors and hospital. Charlton Kings An hourly service is needed at regular intervals. Battledown We have two buses an hour now. This is very poor considering service A runs every 10 minutes. Even if it does come up Battledown Glenfall Way, not much use. Why can't the service be combined with the B service and have one bus only. It's well used and sometimes people have to stand. Stops at 15.10 which is no good for shopping, hospital visiting.** The Q service is very important to get to town twice a week. The P service is important to get to the hospital and to come Battledown home from town when there is no 13.00 P bus, I can then get the 13.10 Q bus. As walking is difficult for me, I would be left virtually housebound with these new proposals. Please don't make any Charlton Kings changes. How can you cut half the services, especially Choveton Park? Charlton Park I need these buses to get into town and if I have missed my school bus. Charlton Kings When I have been unable to drive due to illness, I have totally relied on the P&Q and all aspects of life would be very, very Charlton Kings difficult. The present service is greatly valued. However, if it started earlier and ended later surely work people would use it more. The College early end is very limiting but don't know until the details are published! Use the bus but mainly for the Town Centre for non-food shopping, banks and entertainment. The P&Q service is the fastest Charlton Park service to town and its reduction would greatly reduce its convenience. Dismayed to see we at East End are going to lose our buses yet again. Swanbrook/Pulhams is not sufficient for an urban Charlton Kings area. Too many useless questions. Do not keep the P&Q if you don't need them, but we do and depend on them a lot. The current timetable is ideal for visits to the clinic and Cheltenham General Hospital. Most people that use this service are Charlton Kings pensioners, some are disabled and are unable to walk unaided and need to get their walkers, etc., on and off the buses. We need clarification on the proposed changes. You set out the proposed routes between the respective terminals but have Battledown not marked as which is the P&Q. We have identified the second of these. We have assumed that it will stop at the present stops and will continue as an hourly service. No mention of bringing us back home from Cheltenham. It would be helpful if you could confirm this. We use the service to visit friends in nursing homes. ** The new route would not get me to Sixways from Glenfall. Battledown Last bus is too early at 15.10. Charlton Kings It is cheaper to get a taxi, so sadly I don't use the buses. However, when my daughter grows up she will use the buses as an Charlton Kings individual. Ticket booklets with two return journeys per week, would save some costs and be enough for most people. Charlton Park I have to pay for a Stagecoach Mega Rider ticket so that I can use the bus. I need the 14.20 Nazereth bus. Pittville No access to hospitals or trains, which is a serious problem. Make a charge instead of cuts, simple. Extend until 18.00, Charlton Park please. I am an elderly widow with no access to a car. I rely on the P&Q buses to get to town for shopping, the Post Office, visiting Charlton Kings the hospital and the doctor, getting to the railway station to go on holiday. When I have to have a taxi the cost is between £10 and £12 each way. As you can see I am very dependent on this service. I would add that I have a copy of the changes you are considering and didn't find the explanations very clear. ** This service is a lifeline for people with doctor and hospital appointments. A lot of people use their walking frames, etc., and Charlton Kings need to get the frames on and off the buses, as do mothers with pushchairs. Waiting for buses takes time, so I would not wish to wait for more than one on a local journey. I often travel to village for Battledown PO and library. The P & Q are well used services. We need a P service at 1.30 which currently we do not have. It goes to The General, Royal Charlton Park Wells, Christchurch, the station. My 85 year old neighbour uses this bus several times a week. The P/Q is an invaluable service to The General, Royal Wells and Station, only takes 15 minutes, unlike the F1. May have to give up driving one day, car parking too expensive, as are taxis. I have to attend clinics at Cheltenham General Hospital at least six times each year. I do not drive or have access to a car Charlton Park without P&Q buses. I could not walk the distance and I am no longer issued with taxi vouchers, therefore you would be condemning me to a premature death without the buses. I am writing to you regarding the proposed changes to the P&Q bus routes. I use either of the buses at least twice a week to go to town and back for shopping. I also use them to get to and from the hospital on occasions and to and from the hospital on occasions and to and from Charlton King's village once a fortnight to the library and shops. I am a 72 year old woman and cannot walk very far. I can walk to Sixways and back on a good day ** Can the bus route be altered so that we do not travel around Ewens Farm Estate twice, unnecessary waste of time. Charlton Kings If changes made, please ensure that service B and service Q do not depart from Sixways, Charlton Kings, at the same time on Battledown the return journey into Cheltenham. Remove the not before 9.30 for concessionary ticket holders - the early buses are under- used when this is enforced! At present, finish at 3.30 p.m.. We need a longer service - 4 p.m., 4.30 p.m., 5.00 p.m., 5.30 p.m. Battledown I rely on this service for all my travel as I am elderly and cannot drive. This is my only transport for getting to see friends and Charlton Kings family. Also, I have a walking frame which will be difficult to get onto some coaches and get up steps. To help save money and cut back on a bus, would it not be possible to use one bus instead of two, to do one loop around Charlton Kings and use a separate bus for the station. Being disabled, need hospital visits and changing buses would be hard. Also, visits to town will mean being isolated. Battledown Half of Charlton Kings will have little, or no, public transport. Every two hours is not frequent enough. Battledown The new bus route would mean further walking and with shopping, which is not convenient at all. I will need to start taking Charlton Park the car to town again, which the Government is trying to avoid. A lifeline for older people as a way of getting out. If we lost it, many people would not get to town and trade would lose Battledown out. Thought the idea of buses was to help the environment by less people using their cars. The bus is used to go to Cheltenham to keep fit classes and need to use the bus to continue to keep myself mobile and Charlton Park promote good health. Was dismayed to hear of the proposals for curtailing the local bus services. As a retired, non car user, I make regular use of Battledown public transport and value this service. It enables me to get to the church, shops, hospital and railway station. Seems ridiculous to cut service into 3. This service is supported by local taxes and these restrictions will make my life more restricted. ** Need to start at at least 09.00 and run later, e.g. 17.00. Options are far too complicated and unfair for the elderly. Charlton Kings Mostly needed for the hospital appointments. More people having to use cars but nowhere to park. Charlton Kings Could do with a later bus, 15.10 is far too early. Charlton Kings No early or late buses. Charlton Kings Overleaf - this would be very inconvenient for old and disabled. The notes are very confusing. Charlton Kings Thank you for the opportunity to allow our ideas to be considered in this this review. I have already sent in a questionnaire Battledown but that was before the meeting in the Stanton Room, Monday 13.06.11 at 7.30 p.m. Now I would like to add my thoughts freely without the restrictions of ticking boxes. Living in Ham Close, the buses I am most interested in are P&Q. I am well aware that these buses (as they are at the moment) are rarely filled to capacity.* Current service could be better, i.e. more frequent. Proposal would leave the Moorend Road area with no service to Cheltenham Hospital and therefore particularly affect vulnerable people (mainly the old and frail), plus no services to railway station. Live in East End. What bus am I supposed to catch if you no longer come up to East End. Use the service 3-4 days a week. Charlton Kings Also, my daughter works till 6 some days. If you stop the B bus after 6 she won't be able to get home. If you cannot provide the service every hour make it every 2 and do not stop it coming to East End. Come straight up London Road and miss out Ryeworth. Very difficult to manoeuvre buses around Ryeworth because narrow roads. ** The passengers on this service would not be able to make a change of bus into town/station very easily. Battledown The proposals would seriously affect the community, due to the time lapses and reduced buses. Don't please forget the Charlton Kings social independence so important to the otherwise housebound elderly. I felt the meeting at the Stanton Rooms, Charlton Kings on 13.06.11 was almost chaotic and presented in a haphazard way. No visible preparation and pathetic seating arrangements. Need an hourly bus service. Keep either the P or Q bus with regular times. It passes the hospital and is also linked to the 99 Battledown bus. Travel from Charlton Kings to Cheltenham the same as at present, but travel from Ewens Road to the village Post Office and Battledown Cheltenham General Hospital would be affected. Travel from Charlton Kings to Cheltenham is okay at present but with the alterations travel to the village Post Office, Battledown hospital will be affected. If taken away from Moorend Road no bus access to hospital. Charlton Park We would no longer be able to get to the hospital or the railway station by a direct route. Frequency would be 2 hourly, Battledown which would provide little time for anyone shopping in time, or help with appointments. A bus service should provide a service for all. Instead of scrapping services the County Council should be encouraging the use of buses. There will be more cars on the road, producing more pollution. Also, will increase congestion. ** We would no longer be able to get to the hospital or the railway station by a direct route. Frequency would be 2 hourly, Battledown which would provide little time for anyone shopping in time, or help with appointments. A bus service should provide a service for all. Instead of scrapping services the County Council should be encouraging the use of buses. There will be more cars on the road, producing more pollution. Also, will increase congestion. ** At 86 years I am unable to walk very far, this is my nearest bus stop. Charlton Kings Only 1 journey per week of mine comes within your definition of essential travel, that for returning from town with my Battledown weekly food shopping. I am still able to walk into town so could time my visit to fit in with a bus back. I am concerned that with the proposed 2 hourly service the buses will be very full. This route has to use a small bus because of the road and the majority of passengers are elderly, burdened with trolleys or several bags.* I found the written proposal unclear so phoned in and was told that there would still be a service to the junior school and a All Saints service from Hales Road to Charlton Kings leaving town at 09.00. This service is essential for work. Why not charge £20/£30 per year for a bus pass? This would help with subsidies. I would be willing to pay. It only Charlton Kings represents 3 or 4 trips to town. The service is too infrequent and stops too early in the afternoon. Charlton Kings Cannot comment as do not know what the changes entail. At present there is no bus from the hospital to get me home, I Charlton Kings have to get 2 buses. Document is totally inadequate to make informed comments, neither the route or timings taking over some of the current Charlton Kings route have been shown. How are people going to access the hospital and train station? Will times be synchronised? Do not want to wait a long time before getting on the bus, especially the elderly. As bus passes can only be used after 09.30, the 10.30 bus may be too small for the passengers. People with no transport?** Hospital appointments/treatment will be even more distressing. Does anyone appreciate the anxiety caused, especially to Charlton Park the disabled or elderly having to wait 2 hours for treatment or diagnosis? The railway station is another problem and changing buses would be difficult, especially with luggage. The P and Q service is a lifeline to me as I have lost my driving licence due to losing most of my sight. I need crutches to walk and having one route that links the hospital, town and railway station is invaluable. It scares me that I will not be able to manage to carry on living where I do without this vital link. I use it daily and it is a reliable service with great bus drivers. As a younger member of society I am well aware that it is also an absolute lifeline to a lot of elderly people and offering up a disjointed proposal which appears to miss out parts of the existing route is not a forward step. Please protect this vital bus link. Thank you. We feel the present route which serves town centre and the hospital is a vital service. If as proposed in option 1 a seperate Lansdown connection to reach the Hospital is neccessary, we feel it to be paramount the changeover should very close i.e. Royal Well. We also feel a 2 hour service will be inappropriate and would suggest a 1 hour service in morning changing to 2 hour service say from 2 o'clock. It is ridiculous to withdraw services P and Q or to combine them with other services. A lot of people rely on these services Charlton Kings and I,for one, would find it impossible to get to work at the Hospital. I also use this bus to get to and from Sainsbury's in Oakley as I do not have a car. Reducing this bus service will affect many in the local area who rely upon hourly transport into town and back. Battledown This service was set up in order to provide access for residents not previously served by a bus route i.e Ewen's Farm, Ryewoth, Charlton Kings East End, Old Bath Rd, Charlton Park!It is an extremely useful route for accessing also places like Bath Rd shops ( alighting at the Croquet Club or College Lawn ) or Sainsbury's and the Cemetery in Priors Rd from the Harp Hill stop, not to mention the Hospital.It is used extensively by the elderly and disabled to access health care at Six Ways as well as the Hospital and other services.It also enables access for residents and visitors to and from Nazareth House and Grevil House/ Ashley House Care Homes. It is already a very limited service running only between 9 and 3.30 Mon to Sat- no evening or Sun service. Any further erosion would do residents of these areas a dis-service and would be a retrograde step. The idea of having to book the bus service in advance may be viable for trips into town as these are easier to plan and time Charlton Park but the return journey will be more problematic - how will it be able to serve all those wanting to return at different times, will the return journey have to be booked at the same time as the outward journey thus removing flexibility. The service serving Charlton Park and Old Bath Road is used by a variety of customers but many appreciate the current flexibility of being able to remain in town to meet friends and improve their social lives - particularly important as social isolation increases with old age and the need to plan in advance will hinder this. For some people the bus is the only means of getting into town for those essential jobs such as shopping and for the older person internet shopping is not an option - and again removes the social aspect of leaving the house. The option offered sounds like a complete muddle. Winchcombe Should the Charlton Park stop be removed from the P/Q service this will isolate many older residents. I would suggest that Charlton Park the F service could divert from it's hospital stop in College Road to Charlton Park returning to Bath Road along Thirlstaine Road. This would provide much needed access to shops and to the hospital.It would not need to be more than 2services in the morning, and 2 in the afternoon. The current service does not meet your stated objectives of getting people to school, work and medical appointments. It does not run at school/work times or at hospital visiting hours. A 2 hourly service will mean people will use the service less, get in their cars and add to congestion and carbon emissions. Also it will be more difficult for local residents to access the library in Charlton Kings The information meeting held at Charlton Kings, it was explained that only subsidised buses had to find savings. The P & Q Charlton Kings buses are apparently heavily subsidised because they are "special buses" which are smaller to faciltate travel over narrow roads on the route.They also have wider doors with no steps to help the elderly or infirm enter or leave the bus with shopping trollies etc. As part of the option is to reroute the 833 bus from Northleech, down East End rd, Moorend rd and on to the hospital, if the 833 is not a "special bus" how will it cope with these requirements ? and is it really an option.If it is deemed suitable for use on this route are the "special buses" required in the first place and if not,therebye reduce the subsidy. If the part of the option is to change the frequency of the service from hourly to two hourly, much thought should be given to the start time, presently 9.30am for pass holders and the last bus to East End Rd from the centre (North St reet), currently 3.10pm. Perhaps the use of the concession pass could revert back to "not before 9am" which would at least make it possible to get to hospi Seems sensible to divert Old Bath Road passengers on to other services, but people at East End will be a bit at a loss. Battledown I use the Q from General Hospital to Chase Avenue at 15.16 every week day for work. If most of the subsidy for this route is Charlton Kings due to 'special buses', the subsidy would still be needed to run buses via Ryeworth and Ewens Farm. Stagecoach also use 99 buses on the current P/Q route and use these buses for other routes, the driver was late on 13th June as he said the bus was being used on other routes and he was kept waiting at the depot for its return. With almost 91000 passengers a year and an average of 21 per journey, how can withdrawing the service from East End Charlton Kings Road be justified? The net saving in journey time cannot be more than 5 minutes on the proposed re-routing. It must only need one or two passengers on each journey from the London Road/East End area to cover the cost involved. Routing it directly into Charlton Kings village from Ryeworth is over a route already covered by the B route. You are further isolating the eastern corner of the town. The saving in cost must be minimal compared with inconvenience to many on a popular route, as you own figures disclose. Many use this service to travel to and from General Hospital and will find no easy alterenative, especially those who are infirm. This is the most necessary service particularly for visits to the hospital and to the train station. Many elderly people on my Charlton Park estate use the service. If it is withdrawn from Charlton Park this will lead to more people having to use cars or taxis. The only way to get to Cheltenham General Hospital by public transport is by using the P and Q buses. The suggestion:To Charlton Kings replace these services with a route to Cheltenham Centre and then have to catch a second bus to the hospital with a reverse journey after the hospital appointment is totally impractical. At present, there is the possibility of having to wait up to one hour for a bus., with this scheme it could be about four hours. Has the person who devised this idea ever travelled this route? The proposed service reduction is a most regrettable short term policy -why not promote bus use and so avoid the need for subsidy with the benefit of less road traffic/pollution/parking? Cannot support proposal for Charlton Park (King Henry Close stop)to be bus-less. Many elderly people, who do not have family nearby for lifts nor the money for taxis, rely on the buses for their shopping, hospital/doctor appointments/ banking and getting around. One pensioner said her husband never allowed her to drive - a generation thing? - others they are too old to learn now. Isolate these people and funds may be required for their mental and physical well-being. Re-timetable Q? - last into town leaves little time before return - why would anyone use it? Also rail link is very limited. The bus service P and Q is already limited time wise - the changes proposed will further decrease my ability to get to and Battledown from Glenfall Way to town. I also will be unable to get directly to the train station which I need as a non-driver. Equally my ability to get to and from the hospital is totally compromised and I have a sick husband. We specifically bought our house last year as we knew I could travel about fairly well - if limited time wise. These changes will also affect my ability to socialise with others and keep myself fit and healthy. Use of private cars from this area will increase, causing more congestion and pollution for Cheltenham. When we don't meet our air quality targets, we will be required to pay an EC fine with our taxes. This is short termism at its worst and is discriminating against the older members of society and the youngest, the vulnerable and the infirm and/or disabled. Service Number Y

There were 5 responses regarding the number Y bus service. 100% said that the current timetable for this bus service meets their needs.

The following charts shows how respondents felt the changes in option 1 and option 2 would affect their travel and how their travel would be affected overall for each option.

Overall, how do you think your travel would be affected: Paid Employment - Option 1 4 50 50 Paid Employment - Option 2 1 100

Voluntary Work - Option 1 4 50 50 Voluntary Work - Option 2 1 100 Option 1 (5) 20 80

Health Services - Option 1 4 50 50 Health Services - Option 2 1 100

Education - Option 1 4 50 50 Education - Option 2 1 100

Essential food shopping - Option 1 4 75 25 Option 2 (if applicable) (1) 100 Essential food shopping - Option 2 1 100

Provide care for someone - Option 1 4 50 50 Provide care for someone - Option 2 1 100 Better Same Worse Better Same Worse Not applicable Base: All respondents for this service Base: All respondents for this service About you

0% were aged under 45, 50% were aged 45-60 and 50% were aged 61 or over

20% of respondents had a disability.

100% responded to the questionnaire as an individual and 0% responded to the questionnaire on behalf of an organisation. Any other comments The chart below shows coded responses for any other comments respondents had regarding service number Y.

Any other comments

Essential for shopping 67%

Reduce the number of services / merge them 67%

Accept that changes and cuts need to be made 33%

Other 67%

Base: All respondents for this service (3)

The list below shows all responses for service Y .

I accept that a community type service may be necessary in the financial circumstances. Leckhampton I assume the service is not self supporting? Could it be extended to Asda as well as Morrisons? Up Hatherley Why only Mondays? Might it be better to modify the F service as a loop (see my service F comments below) allowing journeys Leckhampton to/from Morrisons any day, albeit with a change in Bath Rd. It would also be a good idea to be able to buy one ticket for your end to end journey, like travelling between different lines on the London Underground, you dont need to purchase a separate ticket for each line, or in this case bus route, if you need to change to complete your journey. My related comment posted for: Instead of having alternate Old Bath Rd. route, what about a circular route, probably with alternating directions. This would allow additional connections between Leckhampton/Bath Rd. and Old Bath Rd. areas, e.g for people wanting to travel to and from Coxs Meadow or people wanting to travel between Charlton Park and Bath Rd. either for shopping or to pick up a connection to Shurdington Rd. etc. There were no responses received for this bus service.