The Relationship Between Brain Circulation and Industry Growth: A

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The Relationship Between Brain Circulation and Industry Growth: A The Relationship between Brain Circulation and Industry Growth: A Case Study of the Knowledge Services Industry in Sri Lanka by FERNANDO Panagodage Janaka Sampath DISSERTATION Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in International Development GRADUATE SCHOOL OF INTERNATIONAL DEVELOPMENT NAGOYA UNIVERSITY Approved by the Dissertation Committee: Aya OKADA (Chairperson) Koichi USAMI Naoko SHINKAI Approved by the GSID Committee: March, 2019 i Acknowledgement First of all, I must extend my sincere heartfelt gratitude to my supervisor Professor Aya OKADA for her invaluable suggestions, expert guidance and encouragement to me at all stages of this research study. I would like to thank Professor Koichi USAMI and Professor Naoko SHINKAI for serving on my dissertation committee and sharing their expert views on the topic. Their guidance also helped me to improve the quality of my dissertation. Without the financial support of the Yokoyama International Scholarship Foundation and the Watanuki Scholarship Foundation, my Ph.D. studies and life in Japan would have been difficult. I extend my sincere thanks to the founders and staff members of both scholarship foundations. I wish to express my sincere gratitude to the officers of the Sri Lanka Association of Software Services Companies Sri Lanka, the Board of Investment Sri Lanka, the Export Development Board Sri Lanka and the Chairman of the Federation of Information Technology Industry Sri Lanka for their kind cooperation and the time devoted to this academic exercise, despite their busy schedules. The valuable data provided by these institutions were priceless resources to understand the nature of brain circulation and the knowledge services industry in Sri Lanka. My special thanks go to all the responding returned skilled migrants and knowledge services firms in the Knowledge Services Industry in Sri Lanka. Absence of their invaluable information, the research project would not be a success. Moreover, several individuals extended their cooperation to reach the potential returned skilled migrants and knowledge services firms. I take this opportunity to thank all of them, as they helped me to connect with the returned skilled migrants and knowledge services firms. Last, but not least, my thanks and appreciation go to my wife and three daughters for their dedication and sacrifices throughout my postgraduate studies in Japan and Sri Lanka i Abstract Brain circulation is critically important in the globalized and knowledge-based economy as returning skilled migrants are recognized as knowledge transmitters between the developed and the developing countries. Thus, the purpose of this study is to analyze the relationship between brain circulation and industry growth, with special reference to the Knowledge Services Industry (KSI) in Sri Lanka. The KSI is defined as a combination of Information Technology services firms, Information Technology enabled Services firms, and firms involved in Business Process Outsourcing or Knowledge Process Outsourcing. I analyzed how skilled migrants respond to the growth of a particular industry by employing firsthand data collected through a survey of Returned Skilled Migrants (RSMs) and qualitative information from Returned Entrepreneurs (REs). In particular, the determinants and temporal nature of brain circulation were analyzed. Moreover, the transnational capital of the returned skilled migrants (RSMs) was analyzed. I also analyzed the advantages of returnees when they start a firm in the home country and its effects on business expansion by employing two case studies. In addition, the effects of brain circulation on export performances, business financing, and diffusion of institutional know-how were analyzed. For this purpose, I employed firsthand data collected through a survey of knowledge services firms and case studies of two benchmark firms in the industry. Main findings of the dissertation are as follows: First, extending the success stories of brain circulation beyond Taiwan, China and India, a significant flow of brain circulation, largely driven by pull factors, was observed within the KSI in Sri Lanka. Motivated by favorable conditions in the global outsourcing industry in the mid-1990s, REs have established the KSI in Sri Lanka. These REs are endowed with foreign education, working experience, and networking; in other words, they have greater “transnational capital” compared to the lower skilled employees who returned at the early ii stage of industry growth. In contrast, highly skilled employees have returned following the growth trajectory of the industry. Second, the temporal nature of brain circulation is kept but does not apply commonly to both skilled employees and REs. Entrepreneurs are less likely to return permanently compared to the skilled employees as the location has not been an obstacle to their investment activities. However, returned skilled employees tend to be more permanent returnees. Third, the Sri Lankan case is significant since the KSI has benefited from brain circulation while most of the other sectors in the country are experiencing a significant brain drain. Therefore, I postulate that the country-specific nature of brain drain has transformed into an industry-specific process of brain circulation. Fourth, through content analysis of the two case studies, the following areas were identified as potential advantages of the REs that contributes to business expansions and industry growth. These include: (1) establishing global startups, (2) use of co-worker networks to start firms, (3) export market orientation of the firms, (4) staying connected to the host country, (5) ability to rise seed capital from market sources, (6) use of innovative ways to finance business expansions, and (7) act as knowledge transmitters. Finally, regression analyses confirmed that the export performance of REs’ firms dominates that of locally grown firms due to the accumulated transnational capital. Further, those firms have a higher probability of raising capital from foreign sources compared to the local firms. Nonetheless, there was no significant difference between local firms and REs’ firms in applying institutional know-how. Accordingly, REs’ advantages in exporting knowledge services and raising capital through foreign sources have contributed to the recent growth momentum of the KSI. Thus, developing countries can promote and facilitate REs to boost export performances and overcome domestic capital market imperfections that hinder the growth prospect of knowledge-based industries in those countries. iii Keywords: Brain Circulation, Business Financing, Export Performance, Knowledge Services Industry, Push-pull Factors, Returned Entrepreneurs, Return Migration, Returned Skilled Employees, Sri Lanka, Transnational Capital iv List of Abbreviations ATC : Advanced Technology Centers API : Applications Programming Interface BCS : British Computer Society BOI : Board of Investment BPM : Business Process Management BPO : Business Process Outsourcing CBSL : Central Bank of Sri Lanka CEO : Chief Executive Officer CMMI : Capability Maturity Model Integration DCS : Department of Census and Statistics DF : Demographic Factors DMS : Data Management System EDB : Export Development Board EM : Early Movers ExEEMF : Ex-Employees of Early Movers firms FDIs : Foreign Direct Investments FITIS : Federation of Information Technology Industry Sri Lanka GDP : Gross Domestic Product HC : Human Capital HDI : Human Development Index IBM : International Business Machines Corporation ICT : Information and Communication Technology ICTA : Information and Communication Technology Agency ILO : International Labor Organization IOM : International Organization for Migration v IOT : Internet of Things ISO : International Organization for Standardization IT : Information Technology ITeS : Information Technology enabled Services JKH : John Keels Holdings KPO : Knowledge Process Outsourcing KSI : Knowledge Services Industry LTTE : Liberation Tigers of Tamil Eelam LSF : Lanka Software Foundation MFs : Motivational Factors MNCs : Multinational Corporations NBQSA : National Best Quality Software Award NCE : National Chamber of Exports NELM : New Economics of Labour Migration OECD : Organization for Economic Corporation and Development OLS : Ordinary Least Square OSD : Open Source Development OSI : Open Source Initiative OSS : Open Source Software PC : Personal Computers REs : Returned Entrepreneurs RQAN : Return of Qualified African Nationals RSEs : Returned Skilled Employees RSMs : Returned Skilled Migrants SDGs : Sustainable Development Goals SF : Social Factors vi SG : Second Generation SLASSCOM : Sri Lanka Association for Software Services Companies SLIIT : Sri Lanka Institute of Information Technology SLIM : Sri Lanka Institute of Marketing T&G : Textile and Garment TOKTEN : Transfer of Knowledge Through Expatriate Nationals XML : Extensible Markup Language U.A.E. : United Arab Emirate U.K. : United Kingdom UNDP : United Nations Development Program UNESCO : United Nations Educational, Scientific and Cultural Organization U.S.A. : United States of America WHO : World Health Organization WEIF : Web Services Invocation Framework WSUP : Wharton School of University of Pennsylvania WTO : World Trade Organization vii Acknowledgement…………………………………………………….……..………….…….i Abstract………………………………………………………………………………...……..ii List of Abbreviations ……………………………………………..…….…………………....v Table of Content………..…………………………………………………………………..viii
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