The City of Calgary 2020 Annual Report Calgary, Alberta, Canada | For the year ended December 31, 2020 2 The City of Calgary 2020 Annual Report CONTENTS INTRODUCTION FINANCIAL STATISTICAL Message from the Mayor ................................................................. 1 2020 Financial Statement Discussion & Analysis ...................12 Revenue by Source unaudited .....................................................88 Corporate Governance and Accountability .............................. 2 Financial Synopsis 2020 Sources of Revenue..........................38 Expenses by Function unaudited ...............................................90 City Council ........................................................................................... 3 Financial Synopsis 2020 Expenses ..............................................39 Other Financial and Statistical Schedules ................................93 Message from the City Manager ................................................... 4 Responsibility for Financial Reporting ......................................41 Taxation and Assessments .............................................................95 City of Calgary Administration ....................................................... 5 Independent Auditor’s Report .....................................................42 Continuity of Long-Term Debt ....................................................97 Audit Committee................................................................................. 6 Consolidated Statement of Financial Position .......................44 Demographic and Other Information .......................................99 COVID-19 pandemic response ...................................................... 7 Consolidated Statement of Operations and Managing our budget ....................................................................... 8 Accumulated Surplus ......................................................................45 The City of Calgary, Alberta | ANNUAL REPORT Supporting businesses and the community ............................. 9 Consolidated Statement of Cash Flows ....................................46 FOR THE YEAR ENDED DECEMBER 31, 2020 Produced by the Chief Financial Officer’s Advancing strategic investments ................................................10 Consolidated Statement of Changes in QualityQuality ofof LifeLife inin CalgaryCalgaryNet Financial Assets ........................................................................47 Department of The City of Calgary, in cooperation with all civic departments, offices and agencies. Notes to the Consolidated Financial Statements .................49 areare satised satised with with their their agreeagree Calgary Calgary is is a a great great 86%86% qualityquality of of life life 84%84% placeplace to to make make a a life life agreeagree we we are are on on track track to to areare proud proud to to live live in in 88%88% becomingbecoming a a better better City City 86%86% theirtheir neighbourhood neighbourhood PERCEPTIONS ABOUT CITIZEN SATISFACTION perceiveperceive their their neighbourhood neighbourhood CALGARY AT A GLANCE 83%83% asas safe safe CITY PERFORMANCE & The annual citizen satisfaction survey provides opinions to what The City is doing CALGARY AT A TRANSPARENCY GLANCE well and what needs improvement. This year, 2,500 Calgarians, 18 and older, provided their thoughts. Complete Citizen Satisfaction Survey results are available on calgary.ca/citsat. 1,306,700* 1,115 km Admin + Council Population City pathways QUALITY OF LIFE IN CALGARY COVID-19 CITY SERVICES 69% of citizens are satisfied 1.6% 26 79% 78% 67% with the way Council and Population growth City-supported events rate their quality of life agree COVID-19 are satisfied with as good Administration are running is a threat to their the overall level The City physical health and quality of 37* $457,997 City services and Median age MLS average selling price 77% Perceptions of agree Calgary is a great programs place to make a life Transparency and Citizen Input (two measures): 11. 7% 2,716 78% are agree COVID-19 75% Unemployment rate Single family housing starts 58% satisfied with the is a threat to their of Calgarians agree Calgary is a great overall level and 73% mental health place to make a living quality of customer agree that The City of 848 km² $3.4 billion service provided by Calgary practices open and The City of Calgary accessible government City area Value of building 70% permits issued agree Calgary is on the 76% right track to be a better agree COVID-19 67% of Calgarians city 10 years from now is a threat to agree that The City uses (*Corporate Economics estimate) their financial input from Calgarians in situation decision-making about City projects and services The City of Calgary 2020 Annual Report saysay the the economic economic downturn downturn has has ofof Calgarians Calgarians think think it it is is a a good good describedescribe the the current current economic economic impactedimpacted their their household household timetime for for The The City City to to be be situationsituation in in Calgary Calgary as as bad bad investinginvesting in in new new projects projects like like roads,roads, public public transportation transportation andand local local facilities facilities MESSAGE FROM THE MAYOR We’ve never seen a year like 2020 before, conversation about what it means to move from a place and it’s my sincere hope that we’ll never see of being “not racist”, towards an understanding of what it one quite like that again. Our city endured means to be truly “anti-racist.” The voices that came forward, that spoke up about their experience, and that continue to through a global pandemic that, in 2020 guide this movement were given a platform, and one I hope alone, took the lives of almost 300 of our continues to be there for them in 2021 and beyond. friends, family members and neighbours. At The City of Calgary, we acted quickly when the pandemic With this invisible threat already looming struck. We put in place business supports, launched over us, we also experienced the June 13 #SupportLocalYYC, created adaptive outdoor spaces, and hailstorm, which was the fourth costliest brought in a mask bylaw, all to try and reduce the spread and natural disaster in Canadian history, and keep the day-to-day lives of as many Calgarians as we could devastated homes across our city’s northeast intact. It wasn’t easy, and it wasn’t always smooth, but your City Council, and our City Administration knew that keeping communities. At the same time, Calgarians the citizen at the centre of what we do would be the only continued to work our way through an way we could continue to deliver the services Calgarians economic recovery, made worse by the 2020 count on at one of the lowest tax rates in the country. oil price war, which resulted in negative prices Throughout those trying 10 months, and into the early of our biggest commodity for several weeks. months here in 2021, I have continued to be astonished at Each of these moments happened against the the resolve, resilience and strength the people of this city backdrop of an ongoing mental health and have shown. You’ve acted to keep one another safe, and addictions crisis affecting Calgary and the rest you’ve shown that there is nothing that can dampen your support for one another. of our country. There is much work ahead, and the pandemic is far from over, Thanks to our advocacy to the federal government, but I can say in my 10 years as your Mayor, I’ve never been prouder It’s safe to say that 2020 was a challenging year. municipalities received the financial supports required to to be in this position. None of it would be possible without the spirit And yet, through all of this, Calgary and Calgarians continued keep up our operations, which made possible our 2021 and civic pride of Calgarians, and that’s something I’ll never take to shine, making progress and showing the resilience that budget. In case you missed that news, Calgary City Council for granted. has been at the core of our character and success these past approved a 1.77 per cent decrease in our tax rates. With 125 years. everything we’ve been through, it was the right thing to do. Spurred on by the horrific murders of Breonna Taylor and Throughout this report, you’ll find examples of the great George Floyd in the United States, activists around the world work that my colleagues at The City of Calgary have rose up to further a conversation about the systemic racism undertaken to fulfill that simple, yet powerful, mantra we Naheed Nenshi inherent in our systems. In Calgary, this brought about a all live by – making life better every day. Mayor The City of Calgary 2020 Annual Report 1 CORPORATE GOVERNANCE AND ACCOUNTABILITY The role of City Council is to govern The City In addition to sitting as a Council in Council meetings, CITY OF CALGARY COMMITTEES of Calgary, Calgary’s municipal corporation, City Council members participate in a variety of boards, In 2020, Council set priorities, established policies and made to ensure it provides the civic services commissions and committees. Their involvement provides recommendations through Standing Policy Committees a critical link between Calgary’s communities, agencies and Calgarians need. In carrying out its many (SPCs) and Standing Specialized Committees (SSCs). The the workings of the municipal government. SPCs are as follows: SPC on Community and Protective duties, City Council must anticipate emerging City