LATROBE VALLEY COVID-19 COVIDSUPPORTS AVAILABLE Second Edition 19
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LATROBE VALLEY COVID-19 COVIDSUPPORTS AVAILABLE Second Edition 19 An initiative of the Latrobe Health Innovation Zone ABOUTABOUT Welcome to the Thank you to the Latrobe Health Assembly for second edition of supporting the work to bring this information the Latrobe City together. COVID-19 services guide. We hope the guide helps you to navigate your way to any services you may require at this Our community time. continues to adapt to changes, The health and wellbeing of individuals and restrictions and communities is enhanced when we all work living in a world together and ensure that everyone has the managing the COVID-19 pandemic. While we opportunity of sharing in strong connections. know that our community is a resilient and At this extraordinary time, please know that strong one, this may also be a time of anxiety we are here to support you. and stress. We continue to see great examples of how, as a community, we have supported Cr Kellie O’Callaghan each other through this challenging time. Chair Living Well Latrobe Neighbours have been looking out for 1300 367 700 each other, individuals and groups have www.latrobe.vic.gov.au been making and distributing face masks, 141 Commercial Rd, Morwell, VIC 3840 online groups have formed and expanded, www.facebook.com/LatrobeCity home delivery library services are in place, [email protected] foodbanks are continuing to offer support, and most importantly so many community members are reaching out to people they have yet to meet to ensure opportunities for connection. As the Chair of Living Well Latrobe, I believe these and many other activities have further demonstrated the strength of this wonderful community and its fundamental Latrobe City COVID19 Helpline connectedness and determination to look after our own. 1300 367 700 This second edition of the COVID-19 services The Helpline incorporates the Community Activation and Social guide is a result of local services working Isolation (CASI) initiative which works together to ensure that our community is with the Red Cross to support people aware of the trusted information, support and requiring COVID related supports care available. ABOUT COVID-19TESTCOVID-19 TESTING LOCATIONS TRARALGON MOE *Traralgon Town Hall *Latrobe Community Health Service – Monday - Friday 9am - 4pm Kmart Moe Car Park Cnr Breed and Grey Street, Traralgon Monday - Friday 9am - 12pm No appointment needed Bell St, Moe. Enter via Bell St, Exit via Albert Street Latrobe Regional Hospital – Drive-through, no appointment needed DOREVITCH Pathology Monday - Friday 9am - 12pm Other testing facilities are also available Drive-through, no appointment needed; (symptomatic and asymptomatic) at GP pathology slip required (to be faxed) some hospitals and community health (03) 5174 0800 services. Further details on testing, including Australian Clinical Labs locations, can be found at: www.dhhs.vic. Monday - Friday 7.30am – 3.30pm gov.au/getting-tested-coronavirus-covid-19 10-12 Grey street, Traralgon - opposite or by calling the 24-hour coronavirus hotline McDonald’s on 1800 675 398. (03) 5174 0285 No appointment needed; GP pathology What do I do after I am tested? slip required required Once you have been tested you need to stay at home until you get results. Support MORWELL is available, including financial support, if you miss work while you wait for your Latrobe Valley Respiratory Clinic test results. Do not go to work or go out Monday to Friday 9am - 5pm, Saturday shopping, stay at home. It usually takes 9am - 2pm between 1 and 3 days for your results to be 185-189 Princes Drive, Morwell returned to you. If you have been waiting for (03) 5191 9321 your result for more than five days contact Book online at www.thcc.com.au. the location that you were tested at for more Appointment needed information. * Temporary testing locations. Visit www.dhhs.vic.gov.au/getting-tested-coronavirus-covid-19 for current testing locations and opening hours DHHS Hotline If you suspect that you may 1800 675 398 have the coronavirus disease www.dhhs.vic.gov.au/coronavirus (COVID-19) HEALTHHEALTH REFERRALS AND REFER- SUPPORT GP, specialists and other health related services If you need medical support, it’s important to NDIS – NDIA have made a number of know that this is still available. GP, allied health changes to NDIS participant services: and mental health services are available for in- www.ndis.gov.au/coronavirus person, over the phone or video-conferencing 1800 800 110 appointments. To find a service near you, please visit: Nurse on Call www.healthdirect.gov.au A phone service that provides immediate expert health advice (non-emergency) from Other allied health, psychologist and a registered nurse 24/7: counselling services are also available 1300 60 60 24 through Telehealth options. www.ambulance.vic.gov.au/campaigns/ nurse-on-call Australia Post - delivery of medicines (under 500g) to your home: www.auspost.com.au/pharmacy-home- deliveries FINANCIALFINANCIAL SUPPORT SUP- Services Australia Gippsland Gambler help Services Australia (previously Centrelink) can 1800 242 696 assist with income support options: www.lchs.com.au/gambling-alcohol- www.servicesaustralia.gov.au drugs/gambling 13 28 50 www.servicesaustralia.gov.au/individuals/ Good Shepherd/ Good Money Morwell subjects/affected-coronavirus-covid-19 Financial counselling; No interest/ low interest home loans: Latrobe City Council Financial counselling 1300 148 028 Community and Business Support Package: Loans applications 1300 770 550 1300 367 700 www.latrobe.vic.gov.au Rural Financial Counselling Services Available to provide financial advice and Business Victoria support to community: COVID 19 business/workplace questions 1300 045 747 13 22 15 HEALTH REFERPSYCHOLOGPSYCHOLOGICAL AND- SOCIAL - SUPPORT Red Cross Headspace Red Cross is delivering telephone outreach to Counselling for young people aged 12-25: people who request psychosocial or wellbeing www.headspace.org.au support on the COVID-19 hotline: 1800 675 398 Tandem – Victorian Mental Health Carers Support for people caring for a family or friend Beyond Blue with mental health issues, disability, is frail, For anyone feeling anxious or depressed: aged or has a chronic condition: 1300 22 4636 1800 422 737 www.beyondblue.org.au www.carergateway.gov.au Kids Helpline Orange Door Counselling for young people aged 5-25 years: Support for family violence and/or child 1800 55 1800 wellbeing concerns: www.kidshelpline.com.au 1800 319 354 www.orangedoor.vic.gov.au MensLine Australia Men with emotional or relationship concerns: 1800RESPECT 1300 78 99 78 Domestic and family violence hotline: www.mensline.org.au 1800 737 732 www.1800respect.org.au Open Arms Veterans and families counselling: ACSO Australia FINANCIAL SUP 1800 011 046 - Alcohol and other drugs support: www.openarms.gov.au (03) 5172 2900 www.acso.org.au Lifeline Anyone having a personal crisis: Gippsland Centre Against Sexual Assault 13 11 14 Support for anyone impacted by sexual assault: www.lifeline.org.au (03) 5134 3922 or 1800 806 292 (After hours) www.gcasa.org.au Suicide Call Back Service Anyone thinking about suicide: Parentline 1300 659 467 1300 301 300 www.suicidecallbackservice.org.au www.parentline.co.au Relationships Australia Online Bullying Issues Cybersmart Relationship and family counselling: 1800 880 176 5175 9500 or 1300 364 277 www.esafety.gov.au www.relationshipsvictoria.com.au Continues on next page Mind Australia Jesuit Social Services Support After Mental health services Suicide 1300 286 463 Assists children, young people and www.mindaustralia.org.au adults bereaved by suicide by providing counselling, support groups and online Wellways - NewAccess resources to those bereaved by suicide Developed by Beyond Blue and delivered www.jss.org.au/what-we-do/mental- by Wellways, NewsAccess is a free mental health-and-wellbeing/support-after-suicide health coaching program for anyone 18+ and is living or working in the Gippsland region ACSO Family and Carer Support who feels stressed, anxious or overwhelmed Service Gippsland about everyday life challenges, such as work, Provides brief, early intervention for families study, relationships, health and loneliness: and carers of people who are misusing 1300 111 400 substances: [email protected]. 1300 022 760 www.wellways.org/our-services/newaccess Monday to Friday 9am – 5pm www.gphn.org.au/programs/drug- within Australia alcohol-services-gippsland/ A free program for people with a severe mental illness, who haven’t been able to ACSO Partners in Wellbeing access NDIS supports. Delivered by within Conducts an intake to work out the most Australia to people in Latrobe, Baw Baw, appropriate services for people experiencing Bass Coast, South Gippsland, Wellington and alcohol and drug issues in regional Victoria: East Gippsland: 1300 022 760 1300 737 412 Monday - Friday 9:00am - 5:00pm. www.acso.org.au/aod-mh-support headspace www.headspace.org.au MATERIALMATERIAL AID AID Latrobe Community Health Service St Vinnies (LCHS) St Vinnies has established a designated Latrobe Community Health Service offers call centre to respond to people who need emergency relief for people, where they assistance with food: are unable to provide basic needs for 1800 305 330 themselves or their family: Monday to Friday 10am – 3pm 1800 242 696 www.lchs.com.au/community/ emergency-relief Foodbank in partnership with Red Cross The Salvation Army Delivering emergency relief packages to