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Pdf Sacred Heart Mission Annual Report 2015 (2.86 ANNUAL 2 0 1 5 REPORT It is only through the compassion and commitment of our community that we are able to realise our vision, where all people can overcome disadvantage and realise their full potential. 1 About Us.............................6 4 Our Governance................ 16 1.1 Our Vision.........................6 4.1 Our Structure................. 16 1.2 Our Mission.....................6 4.2 The People Behind the Roles 1.3 Our Values......................6 .................................. 18 1.4 Our Work........................7 4.3 Our Quality ................... 21 1.5 Traditional Owners............7 4.4 Our Risk Management 1.6 The Homeless Experience 7 Framework.................... 22 4.5 Registration and Legislation 2 It Was a Year of .................................. 23 Impacting Lives....................8 4.6 Diversity ...................... 23 2.1 Message from our Board 4.7 Environmental Sustainability of Governance.................8 .................................. 24 2.2 Message from our 4.8 Organisational Structure Executive...................... 10 .................................. 25 2.3 Message from the Parish 12 5 Our Achievements 3 Sacred Heart Mission Over the Past Year........... 28 – At a Glance 3.1 Our Service Model 6 Our Programs Framework ................... 13 6.1 Meals Program............. 31 3.2 Program Logic............... 14 6.2 Women’s House............. 32 3.3 A Snapshot of our Services 6.3 Resource Room............. 32 ...................................15 6.4 Case Management at Mission House............ 33 6.5 Orcadia Units................ 33 6.6 Orcadia Foundation Private Rental Brokerage Fund .................................. 33 6.7 Assistance with Care and Housing for the Aged (ACHA)........................ 34 6.8 GP Clinic ..................... 35 7 Our Supporters and Community Engagement... 44 6.9 Hands On Health Clinic.... 35 7.1 Our Fundraising Activities 6.10 Vet Clinic ..................... 36 .................................. 46 6.11 Homefront..................... 36 7.2 Our Op Shops............... 47 6.12 Women’s Housing and 7.3 Our Volunteers............... 48 Complex Needs program..37 7.4 Student Placements........ 49 6.13 Kick Start – Wellbeing and Activities................. 37 7.5 Our Staff.......................49 6.14 Outlandish.....................38 7.6 We are Members of: ....... 52 7.7 Accreditation ................. 52 6.15 Pastoral Care................ 38 6.16 Mental Health and Drug and 7.8 Our Special Thanks to.....53 Alcohol Partnerships........39 6.17 Journey to Social Inclusion 8 Our Financial Position....... 55 Program........................39 8.1 Treasurer’s Report..........55 6.18 Sacred Heart Community 8.2 Where Our Funds – Aged Care.................. 40 Come From...................56 6.19 Rooming House 8.3 How we Apply Plus Program................ 40 Our Funds.................... 57 6.20 Home Care................... 42 8.4 Financial Summaries.......58 9 Getting Involved.................61 10 Contact Details..................62 1 About Us Sacred Heart Mission has its origins in the welcoming response of our founder and Catholic parish priest, Fr Ernie Smith, who with the support of the parishioners of St Kilda West, took up the Gospel call of Jesus Christ: “for I was hungry and you gave me food; I was thirsty and you gave me drink; I was a stranger and you made me welcome; naked and you clothed me, sick and you visited me, in prison and you came to see me” (Matthew 25: verses 35-36) Our work is the Church in action • Delivering accessible, responsive, and continues to be supported by evidence-informed and innovative the Parish of Elwood/St Kilda West, services. informed profoundly by the rich tradition of Catholic social teaching • Welcoming people in the spirit on confronting poverty, enhancing of social justice, cooperation human dignity and advocating for a and partnership to create better more just society. communities. • Engaging sector partners, 1.1 OUR VISION researchers, philanthropy, business, government and the Our vision is of an inclusive, fair broader community, to contribute and compassionate community, their time, expertise and resources. which enables people to overcome disadvantage and realise their full potential. 1.3 OUR VALUES Welcome – we welcome and actively 1.2 OUR MISSION engage people to build relationships based on respect and trust. Our mission is to build people’s capacity to participate more fully in Community – we enable people to feel community life, by addressing the supported by, and connected to the underlying causes of deep, persistent broader community. disadvantage and social exclusion. Challenge – we challenge unjust social and economic structures that cause We do this by: disadvantage, social exclusion and homelessness. • Ensuring access to the necessities of food, clothing, Accountability – we measure housing, health care and the impact of our work so we can specialised services. develop evidence to address deep, persistent disadvantage and social • Listening, understanding and exclusion. responding to people in a holistic, caring, and respectful way, so Innovation – we ensure our services they can take control of their remain contemporary, creative, lives. responsive and effective. 1.4 OUR WORK 1.5 TRADITIONAL In Victoria, the last census showed OWNERS a rise in homelessness of more than Sacred Heart Mission is an 25%. Port Phillip, which is in the incorporated not-for-profit Sacred Heart Mission acknowledges top 10% of regions in Australia for homelessness, had an increase organisation with more than 30 years’ the Kulin Nation as the Traditional experience in providing individualised Owners of the land on which we of 32%. support and care services to people operate. Sacred Heart Mission who are experiencing homelessness commits to providing accessible Homelessness is predominantly and disadvantage. Since opening and culturally appropriate services caused by the interaction of our doors in 1982, the Mission has to Aboriginal and Torres Strait individual and structural factors. evolved into an innovative Islander people. The individual factors include organisation, sustained by a deep mental illness, substance abuse, pool of generosity and support from and a history of contact with the community, and is part of the institutions which place people at fabric of St Kilda. 1.6 THE HOMELESS a heightened risk of homelessness. EXPERIENCE When structural factors such as Over the years we have developed a shortage of affordable housing a reputation as a highly regarded People experiencing homelessness become acute, or labour markets and well-established community may be sleeping rough, live in weaken, those most at risk social services provider with leading improvised dwellings, tents, cars, become homeless. edge expertise in engaging hard- temporary or crisis accommodation, to-reach communities. We take a boarding houses, severely While everyone has a different highly collaborative approach to our overcrowded dwellings, or be couch experience of homelessness, at its work and many of our services are surfing, that is, staying with other very core, homelessness is about provided in partnership with other households. absence: an absence of a home, agencies. a safe place to live, security, Based on the 2011 ABS Census choices and control over one’s life. Our service framework is based on data there is clear and irrefutable It is also often an absence of family evidence-informed research. At the evidence of a 10 per cent rise in and friends. heart of what we do is unconditional homelessness across Australia. practical assistance, with respect and compassion for each individual The census showed that in Australia throughout his or her entire life there are more than 105,000 journey, extending to aged care and people who are experiencing end of life. We recognise everybody’s homelessness. There are slightly journey is unique and we work to more males than females, around provide people with support that is a quarter are Aboriginal and effective and carefully tailored to their Torres Strait Islander Australians, individual needs. No matter where and 30 per cent were born overseas. they are in their journey, we are here Almost half are aged between 19 to support them. and 44 years old. 2015 Sacred Heart Mission Annual Report 7 2 It Was a Year of Impacting Lives 2.1 MESSAGE FROM Our donors and supporters continue So now we push on with our detailed OUR BOARD OF to amaze me with their generosity 10 year strategic plan, a sound in money, time, and help. Our budget, stable staffing, an important GOVERNANCE volunteers are cheerful, patient and and very sizeable building project, committed. Our wonderful staff is the next exciting phase of our ground Making A Difference led by a management team as good breaking Journey to Social Inclusion as you can get. Our parish and its program and the companionship of As the Mission enters its fourth pastor Fr John Petrulis stand with us. great people. Melbourne needs us. decade, the Board of Governance Thank you all, particularly our very The journey is worth it. strides forward with determination. capable CEO Cathy Humphrey. Our plans now include an ambitious Mark Dohrmann AM building program that will provide In the past year we farewelled Board Chairman of the Board more shelter, more beds and members Patrice Scales, Chris of Governance accommodation, as well as increased McLoughlin, Vin Martin, and Alan services and expanded support Gruner who received a high Papal for people who are
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