Hotel Transactions
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Event Planner Guide 2020 Contents
EVENT PLANNER GUIDE 2020 CONTENTS WELCOME TEAM BUILDING 17 TRANSPORT 46 TO LONDON 4 – Getting around London 48 – How we can help 5 SECTOR INSIGHTS 19 – Elizabeth Line 50 – London at a glance 6 – Tech London 20 – Tube map 54 – Financial London 21 – Creative London 22 DISCOVER – Medical London 23 YOUR LONDON 8 – Urban London 24 – New London 9 – Luxury London 10 – Royal London 11 PARTNER INDEX 26 – Sustainable London 12 – Cultural London 14 THE TOWER ROOM 44 – Leafy Greater London 15 – Value London 16 Opening its doors after an impressive renovation... This urban sanctuary, situated in the heart of Mayfair, offers 307 contemporary rooms and suites, luxurious amenities and exquisite drinking and dining options overseen by Michelin-starred chef, Jason Atherton. Four flexible meeting spaces, including a Ballroom with capacity up to 700, offer a stunning setting for any event, from intimate meetings to banquet-style 2 Event Planner Guide 2020 3 thebiltmoremayfair.com parties and weddings. WELCOME TO LONDON Thanks for taking the time to consider London for your next event. Whether you’re looking for a new high-tech So why not bring your delegates to the capital space or a historic building with more than and let them enjoy all that we have to offer. How we can help Stay connected Register for updates As London’s official convention conventionbureau.london conventionbureau.london/register: 2,000 years of history, we’re delighted to bureau, we’re here to help you conventionbureau@ find out what’s happening in introduce you to the best hotels and venues, Please use this Event Planner Guide as a create a world-class experience for londonandpartners.com London with our monthly event as well as the DMCs who can help you achieve practical index and inspiration – and contact your delegates. -
Luxury Hotels Will Remain Big Business and Taking London Expected to Top £360 Next Year
Hospitality Directions Europe Edition* Issue 16 September 2007 Jewels in the crown: Trends and outlook for Europe’s luxury hotel sector Strong demand for all things luxury - goods, travel and hotels – has made luxury big business and a highly competitive battleground for consumer’s wealth. This robust demand, driven by global economic growth, is supporting growing global affluence and increasing numbers of High Net Worth Individuals (HNWI). In turn this has driven high corporate and leisure travel volumes. Today, more people can afford luxury travel and to stay in luxurious surroundings. Ritz Carlton Hotel, Moscow *connectedthinking Introduction Outlook • More new brands and brand extensions are coming to Luxury hotel markets have been booming for the last few Europe for those willing to pay for quality facilities, years and there is huge interest in this segment. Interest amenities and services above today’s ‘five star‘ comes from consumers, investors, developers and standards e.g. Andaz by Global Hyatt, “1” by Starwood owners. In the US alone, more than US$11.5 billion in • More operators will do their own versions of luxury. upscale and luxury lodging changed hands in the first half Contemporary offerings will bridge the gap between of 2007. Most experts do not see this interest waning in lifestyle and super luxury products e.g. SLS Hotels or the near future, although this does not mean the sector Nikki Beach with a fun and entertaining take on luxury can rest on its laurels as the aspirations of the consumer • The market will polarise around affordable and super are changing fast. -
Hotel News April 2015
Hotel News April 2015 Featured statistics and trends New hotel openings Development activity Precis Properties has opened the 269-bed M by Montcalm IHG has announced the signing of a 121-bed Hotel Indigo in Shoreditch London Tech City, Hackney's largest and first 5- Bath, which is expected to open in late 2016. The hotel will star hotel. The 23-storey property is located opposite Moor- be rebranded from two hotels on South Parade - the Halcyon fields Eye Hospital close to Old Street station and features and Pratt's - and will be operated under franchise by St conference facilities for 250 delegates and a Spa. James's Hotel Group, part of Somerston Group. Marshall CDP has opened the 5-star 60-bed Hotel Gotham, MDL Marinas is about to commence construction of its Manchester. Bespoke Hotels will manage the hotel, which mixed-use Ocean Village waterfront development in South- includes a Private Members Bar and occupies the top seven ampton, which is scheduled to complete in June 2017. The floors of a Grade II former bank building at 100 King Street. scheme comprises three residential buildings and a 5-star 76- bed hotel that will be operated by Harbour Hotels. Heights Hospitality Operations Ltd has opened the 95- bed Temple Bar Inn on Fleet Street, Dublin 2. The 5-storey Watkin Jones Group has submitted major mixed-use plans to hotel was converted from former ESB offices by BHA Con- develop three sites in Bournemouth. The plots around Christ- struction and features twin, double, triple and quadruple church Road include 930 student bedrooms, 245,000 sq ft of rooms designed by Duignan Dooley Architects. -
Other Businesses
WithWith operationsoperations inin 1414 countriescountries onon 44 continents,continents, Atento Atento hashas consolidatedconsolidated itsits positionposition asas thethe leadingleading CRMCRM businessbusiness withwith globalglobal reachreach OtherOther businessesbusinesses Over the past year, Atento has embarked upon the consolidation of its business, passing from a stage of rapid growth to the generation of profit Atento whole. The increasing outsourcing of CRM services is a clear sign that companies have assigned considerable strategic value to this activity. The CRM industry is a highly fragmented market in which Atento is pioneering the development and implementation of a global strategy. This represents a tremendous opportunity for Atento to confirm its position as a world leader in the industry. With operations in 14 countries spanning 4 continents, Atento already has a significant international presence and has been able to consolidate its position as the leading CRM provider with a truly global vocation. Atento’s growth strategy prioritizes the fast-growing markets of America, Europe and Atento is the Telefónica business line established to handle CRM Asia. (Customer Relationship Management) services, integrating Atento commenced its activities as a strategic partner of the personalized and value added services for each of its customers. It Telefónica Group companies in response to the increasingly includes a wide range of solutions such as telesales, customer care, competitive business environment in the telecommunications market, collections, loyalty, data base management, market research, CRM where the client plays an ever more important role. consultancy, and internet call centres, all of which rests on an From the outset, the company has been leadership oriented in advanced, multi-channel (telephone, fax, e-mail, direct mail, web, etc.) its various markets with the objective of achieving a volume of sales technology platform. -
HVS Asia-Pacific Hotel Operator Guide Excerpt 2017
2017 EDITION | Price US$800 EXCERPT THE ANNUAL HVS ASIA-PACIFIC HOTEL OPERATOR GUIDE (AS OF 31 DECEMBER 2016) Pawinee Chaisiriroj Senior Analyst Daniel J Voellm Managing Partner HVS.com HVS | Level 21, The Centre, 99 Queen’s Road Central, Hong Kong The HVS Asia-Pacific Hotel Operator Guide 2017 Foreword It is with great pleasure that I share with you our fourth annual Asia-Pacific Operator Guide, data as of 31 December 2016. This fourth edition will continue to serve owners as a reference for which operator has a strong presence in their home market and in potential future markets further ashore as well as key feeder markets across the region. As more brands are created and/or introduced to the region, owners need to navigate a more complex environment. At the same time, M&A activities have created larger companies with a very large portfolio of brands. At the same time, we see operators building pipelines with limited-service brands that are easier to scale. Which operator to choose? Branding, anchored by the management expertise and distribution power that operators bring to a hotel property, is becoming more and more critical. In the face of increasing competition, non-branded properties often perform at a discount to their branded peers due to lack of awareness and quality assurance. Running a hotel is no easy task and owners have a tendency to view operators’ fees as unjustified for the value they deliver. It is essential that owner and operator align their interest from very early in the process and work towards a common goal, rather than start their long-term relationship from conflicting standpoints. -
What You Need to Know: Hotel Cleanliness and Hygiene Programs October 19, 2020
BCD Travel | Adelman Travel Research and Intelligence What you need to know: Hotel cleanliness and hygiene programs October 19, 2020 In an effort to reassure both employees and travelers that they are doing what they can to protect them against COVID-19, hotels are implementing new and improved cleanliness and hygiene processes. This report summarizes what hotel companies around the world are doing and planning. While each chain may be taking its own approach to cleanliness and hygiene, organizations like the American Hotel & Lodging Association (AHLA), with its Safe Stay Advisory Council, may help to establish common standards across the industry, baselines that hotels should meet and may choose to exceed.1 Certification programs and industry guidelines American Hotel & Lodging Association AHLA wants to set health and safety best practices and protocols, which hotels should meet or exceed. So far 17 hotel companies have joined the AHLA Council: Accor, Aimbridge Hospitality, Best Western, Choice Hotels, G6 Hospitality, Hilton, Hyatt, IHG, Loews Hotels, Marriott, My Place Hotels, Noble Investment Group, Omni Hotels & Resorts, Red Lion Hotels, Red Roof and Wyndham. AHLA has now issued new industrywide health and safety protocols. Safe Stay sets minimum standards for hotels to follow, developed by the advisory council and public health experts, supported by recommendations from the U.S. Centers for Disease Control and Prevention (CDC). AHLA will revise these standards as public health recommendations and federal, state and local laws change. -
Press Materials
DRIFTWOOD HOSPITALITY MANAGEMENT is a leading hotel management company that operates approximately 70 hotels with more than 13,000 rooms throughout the United States and Costa Rica. The company’s current portfolio includes a broad cross-section of brands and ranges from fullservice hotels and resorts to mid-size select-service, extended stay and independent boutique properties. Since the company’s launch in 1999, Driftwood has successfully grown its portfolio by taking a unique entrepreneurial approach, maintaining long-term relationships with investors, clients, lenders and guests. The company’s primary philosophy is to maximize Net Operating Income and ownership returns for each asset by balancing customer service, integrity, employee relations and careful, indepth reviews of each individual market to create effective operating and capital strategies. Driftwood’s experienced and innovative team consistently achieves objectives and delivers real, bottom-line results. Members of the company’s senior management team have an average of 20 years of experience in all segments of the lodging industry and have proven highly successful in the takeover, re-positioning and optimization of hotel operations. Extensive experience working with major brands like Marriott International, Inc., Starwood Hotels & Resorts Worldwide, Inc., Hilton Worldwide, InterContinental Hotels Group, Hyatt Hotels Corporation, Wyndham Worldwide, Choice Hotels International, Inc. and others, gives Driftwood a firm grasp on the ins and outs of the franchising model. Personal Service and Attention Driftwood Hospitality Management is not just a property owner, but also a property manager. As a third-party management company, Driftwood’s approach is a personalized and respectful one. The individual needs of each property in Driftwood’s management portfolio are taken into careful consideration and are critical in creating an effective partnership. -
Business Travel, Hotels, and Environmental Sustainability
BUSINESS TRAVEL, HOTELS, AND ENVIRONMENTAL SUSTAINABILITY An exploration of business travellers’ environment-related practices at the travel destination Wouter Geerts Thesis submitted in accordance with the requirements for the degree of Doctor of Philosophy, University of London 2014 Department of Geography Royal Holloway, University of London DECLARATION OF AUTHORSHIP I, Wouter Geerts, hereby declare that this thesis and the empirical work presented in it is entirely my own. Where I have consulted the work of others, this is always clearly stated. Signed: Date: -2- ABSTRACT This thesis explores what evidence there is that business travellers engage in environment- related practices (ERP) when they are at their travel destination, and evaluates what scope there is to expand the uptake of pro-environmental practices. Research at the intersection between environmental behaviour and flying has been undertaken before, but to my knowledge no published research has covered the practices of business travellers at the destination (in situ practices). The opportunities for business travellers to make pro- environmental choices, but also the influence of corporate and hotel structures on these choices, deserves further investigation. To better understand business travellers’ in situ practices, empirical research was undertaken in London, UK, with three groups of stakeholders that are involved in business travel, namely hotel managers, individual business travellers, and to a lesser extent their employers. This source triangulation allowed for an understanding of in situ practices from the perspective of different integral actors, and enhanced the research’s reliability and rigour. Interviews were carried out with 34 business travellers, 22 London hotel managers and 4 company representatives, and business travellers were observed in hotel settings. -
HOTEL INVESTMENT in the IBERIAN PENINSULA Expansion & Evolution What’S Next?
HOTEL INVESTMENT IN THE IBERIAN PENINSULA Expansion & Evolution What’s Next? SEPTEMBER 2019 CONTENTS INTRODUCTION 03 IBERIAN PENINSULA - HOTSPOT FOR HOTEL INVESTMENT 05 Transaction Activity Momentum Expansion Outside the Core Maturing Markets Rise of Foreign Institutional Investors Evolution of Investment Forms Compressing Yields HEALTHY HOTEL PERFORMANCE FUELLED BY BUOYANT TOURISM 20 Decade of Growth Tourism Boom Hotel Supply - Big & Evolving EVOLVING NATURE OF THE HOSPITALITY SECTOR 39 The emergence of soft brands The rise of affordable lifestyle brands A new generation of hostels Innovative extended-stay concepts Expansion of shared accommodation platforms What do Millennials in Iberia Expect from Hotels? SHORT-TERM ACCOMMODATION APARTMENTS LEGAL & TAX OVERVIEW 56 Tourist Apartments in Spain Short-Term Accommodation Apartments in Portugal REITS IN IBERIAN PENINSULA LEGAL & TAX FRAMEWORK 60 “SOCIMI” - Spanish REIT “SIGI” - Portuguese REIT WHAT’S NEXT? 66 Market Outlook AUTHORS & OTHER CONTACTS 68 ABOUT THE CONTRIBUTORS 69 H10 Cubik Barcelona The tourism sector is one of the fastest-growing industries in the world, increasingly capturing interest from investors. INTRODUCTION We welcome you to our joint Cushman & Wakefield / since 2015, while Portugal took 12th place and continues CMS report ‘Hotel Investment in the Iberian Peninsula*: to rise up the ranks. Expansion & Evolution – What’s Next?’ In this report, we will explore the key investment trends in The tourism sector is one of the fastest-growing Iberia, analyse the underlying performance drivers across industries in the world, increasingly capturing interest all major sub-markets and discuss the innovative trends from investors attracted by the premium returns and shaping the local hospitality sector. We will also provide positive long-term prospects. -
Orbis Entered Into Sale and Management Back Transaction of Sofitel Budapest with Starwood Capital
Press release Budapest, 24th of November 2017 Orbis entered into sale and management back transaction of Sofitel Budapest with Starwood Capital Orbis Hotel Group, the leading hotel operator in Eastern Europe has signed a sale agreement of Sofitel Budapest Chain Bridge with Starwood Capital Group and settled down terms for the management. As part of the transaction, to be completed in the coming months subject to the approval of the European Union Merger Control Office, Starwood Capital Group through a controlled affiliate will acquire the iconic luxury hotel of Budapest, to be continued to operate under the “Sofitel” brand by Orbis in the frame of a long term management agreement to conclude for an initial period of 30 years. In scope of the above mentioned agreement, Sofitel Budapest Chain Bridge will undergo an extensive restoration and renovation plan equipping this landmark hotel with modern luxury premises of the chic Sofitel brand. The purchase price for the Hotel has been agreed at the amount of c.a. EUR 75.000.000. “We are very pleased to enter into this transaction with Starwood Capital, a leading global private investment firm. This project opens a partnership for potential cooperation in the future. In line with Orbis Hotel Groups’ portfolio strategy the aim of the sale and management back transaction of Sofitel Budapest Chain Bridge is gaining financing for further development in the region and increasing of the return on capital invested, reinforcing our sustainable growth.” – highlighted Gilles Clavie, President and CEO of Orbis Hotel Group. “We are delighted to be acquiring this iconic European hotel in this high demand hospitality market, while partnering with AccorHotels and Orbis on this transaction,” said Keith Evans, Vice President, European Hotels at Starwood Capital Group. -
Starwood Capital Group Announces Acquisition of West Hollywood Hotel Property
Starwood Capital Group Announces Acquisition of West Hollywood Hotel Property The Jeremy West Hollywood Hotel Expected to Open in Late Summer 2017 and to be Transformed into a 1 Hotel, an Award-Winning Luxury, Eco-Conscious, Lifestyle Brand MIAMI, Fla. – July 27, 2017 -- Starwood Capital Group, a leading global private investment firm, today announced that it has acquired, through a controlled affiliate, the newly constructed 286-key The Jeremy West Hollywood hotel property in West Hollywood, Ca. Terms of the transaction were not disclosed. Designed by Skidmore, Owings & Merrill, the property will open in August as The Jeremy Hotel. Located on the corner of La Cienega and Sunset Boulevard, the hotel presents a very distinctive metal cladding in its exterior with its prominent hilltop location allowing for unobstructed breathtaking views from most rooms, ranging from Santa Monica to Downtown LA. The 286 room hotel features 50 suites, including two Penthouse Suites, a pool, fitness center, two large conference rooms and meetings and event space (totaling approximately 10,000 sq. ft.), a spectacular rooftop bar and lounge with 360 views, a café, restaurant and lobby bar. Over the course of the next year, The Jeremy will be transformed into the 1 West Hollywood and will become the fourth property in the award-winning eco conscious luxury sustainable brand created by Starwood Capital. When 1 West Hollywood opens it will join sister hotels in Manhattan, Brooklyn and Miami Beach. Other 1 Hotels under development include Cabo San Lucas, Mexico (fall 2019), Sunnyvale, California (late 2019) and Sanya, China (late 2018). As a testament to the brand’s strong offerings, 1 Hotel Central Park was voted “Best Urban Hotel” in the world by Wallpaper Magazine earlier this year. -
PIONEER Concierge Lifestyle Benefits
Lifestyle Benets PIONEER Concierge Service 1. Intercontinental Hotels Group (IHG) Luxury Program IHG Group is one of the world’s leading hotel companies, whose purpose is to provide true Hospitality for everyone. IHG’s diverse portfolio of dierentiated brands are well known and loved by millions of consumers around the world. We have the right hotel brand for both our guests and owners, whatever their needs. PIONEER clients can now avail exciting oers from two of IHG’s very unique categories – IHG Luxury and IHG Lifestyle with 160 properties across 70 plus locations globally. IHG Luxury IHG Lifestyle • Guaranteed 2:00pm late check-out • Late check-out 2:00pm, based on availability • Breakfast included daily for two at hotel restaurant • $50 USD Hotel Credit, specific to Hotel • $100 USD Hotel credit, specific to hotel • Upgrade to next room category (subject to availability on • Upgrade to next room category (subject to availability on arrival) arrival) • Complimentary Wi-Fi (unlimited devices) • Complimentary Wi-Fi (unlimited devices) • Bottled water and fresh fruit/snacks in room upon arrival • Bottled water and fresh fruit/snacks in room upon arrival • Turn down service • Turn down service • VIP level added to guest profile • VIP level added to guest profile *No walk policy *No walk policy ** Handwritten and personalized welcome card **Handwritten and personalized welcome card List of Locations Hotel Partner Hotel Name City Country IHG Lifestyle Kimpton Hotel Arras Asheville USA IHG Lifestyle Kimpton Hotel Van Zandt Austin USA IHG Lifestyle