Lifestyle Bene ts PIONEER Concierge Service 1. Intercontinental Hotels Group (IHG) Luxury Program IHG Group is one of the world’s leading hotel companies, whose purpose is to provide true Hospitality for everyone. IHG’s diverse portfolio of di erentiated brands are well known and loved by millions of consumers around the world. We have the right hotel brand for both our guests and owners, whatever their needs. PIONEER clients can now avail exciting o ers from two of IHG’s very unique categories – IHG Luxury and IHG Lifestyle with 160 properties across 70 plus locations globally.
IHG Luxury IHG Lifestyle
• Guaranteed 2:00pm late check-out • Late check-out 2:00pm, based on availability
• Breakfast included daily for two at hotel restaurant • $50 USD Hotel Credit, specific to Hotel
• $100 USD Hotel credit, specific to hotel • Upgrade to next room category (subject to availability on
• Upgrade to next room category (subject to availability on arrival) arrival)
• Complimentary Wi-Fi (unlimited devices) • Complimentary Wi-Fi (unlimited devices)
• Bottled water and fresh fruit/snacks in room upon arrival • Bottled water and fresh fruit/snacks in room upon arrival
• Turn down service • Turn down service
• VIP level added to guest profile • VIP level added to guest profile
*No walk policy *No walk policy ** Handwritten and personalized welcome card **Handwritten and personalized welcome card List of Locations
Hotel Partner Hotel Name City Country
IHG Lifestyle Kimpton Hotel Arras Asheville USA
IHG Lifestyle Kimpton Hotel Van Zandt Austin USA
IHG Lifestyle Hotel Indigo Bali Seminyak Beach Bali Indonesia
IHG Lifestyle Kimpton Hotel Monaco Baltimore Baltimore USA
IHG Lifestyle Hotel Indigo Bangkok Wireless Road Bangkok Thailand
IHG Lifestyle Kimpton Nine Zero Hotel Boston USA
IHG Lifestyle Hotel Indigo Williamsburg - Brooklyn Brooklyn USA
IHG Lifestyle Kimpton Marlowe Hotel Cambridge USA
IHG Lifestyle Kimpton Tryon Park Hotel Charlotte USA
IHG Lifestyle Kimpton Gray Hotel Chicago USA
IHG Lifestyle Kimpton Hotel Allegro Chicago USA
IHG Lifestyle Kimpton Hotel Monaco Chicago Chicago USA
IHG Lifestyle Kimpton Schofield Hotel Cleveland USA
IHG Lifestyle Kimpton Hotel Born Denver USA
IHG Lifestyle Kimpton Hotel Monaco Denver Denver USA
IHG Lifestyle Hotel Indigo Dubai Downtown Dubai U.A.E. IHG Lifestyle Hotel Indigo Hakone Gora Hakone Japan
IHG Lifestyle Kimpton Shorebreak Resort Huntington Beach USA
IHG Lifestyle Hotel Indigo London - Kensington London United Kingdom
IHG Lifestyle Hotel Indigo Los Angeles Downtown Los Angeles USA
IHG Lifestyle Kimpton Everly Hotel Los Angeles USA
IHG Lifestyle Kimpton Hotel Palomar Beverly Hills Los Angeles USA
IHG Lifestyle Hotel Indigo Manchester - Victoria Station Manchester United Kingdom
IHG Lifestyle Kimpton Taconic Hotel Manchester USA
IHG Lifestyle Hotel Indigo Miami Brickell Miami USA
IHG Lifestyle Kimpton Hotel Palomar South Beach Miami Beach USA
IHG Lifestyle Kimpton Journeyman Milwaukee USA
IHG Lifestyle Kimpton Aertson Hotel Nashville USA
IHG Lifestyle Hotel Indigo Lower East Side New York New York USA
IHG Lifestyle Kimpton Hotel Eventi New York USA
IHG Lifestyle Kimpton Muse Hotel New York USA
IHG Lifestyle Kimpton Rowan Palm Springs Palm Springs USA
IHG Lifestyle Hotel Indigo Paris - Opera Paris France
IHG Lifestyle Kimpton Hotel Monaco Philadelphia Philadelphia USA IHG Lifestyle Kimpton Hotel Palomar Philadelphia Philadelphia USA
IHG Lifestyle Kimpton Hotel Palomar Phoenix Phoenix USA
IHG Lifestyle Kimpton Hotel Monaco Pittsburgh Pittsburgh USA
IHG Lifestyle Kimpton Hotel Vintage Portland Portland USA
IHG Lifestyle Kimpton Riverplace Hotel Portland USA
IHG Lifestyle Hotel Indigo Rome - St. George Rome Italy
IHG Lifestyle Kimpton Sawyer Hotel Sacramento USA
IHG Lifestyle Kimpton Hotel Monaco Salt Lake City Salt Lake City USA
IHG Lifestyle Kimpton Hotel Palomar San Diego San Diego USA
IHG Lifestyle Kimpton Canary Hotel Santa Barbara USA
IHG Lifestyle Kimpton Alexis Hotel Seattle USA
IHG Lifestyle Hotel Indigo Shanghai On The Bund Shanghai China
IHG Lifestyle Kimpton Saint George Hotel Toronto Canada
IHG Lifestyle Hotel Indigo Venice - Sant'elena Venice Italy
IHG Lifestyle Kimpton George Hotel Washington, DC USA
IHG Lifestyle Kimpton Glover Park Hotel Washington, DC USA
IHG Lifestyle Kimpton Hotel Monaco Washington DC Washington, DC USA
IHG Lifestyle Kimpton Cardinal Hotel Winston-Salem USA IHG Luxury InterContinental Abu Dhabi Abu Dhabi U.A.E.
IHG Luxury InterContinental Al Ahsa Al Ahsa Saudi Arabia
IHG Luxury InterContinental Amman (Jordan) Amman Jordan
IHG Luxury InterContinental Amstel Amsterdam Amsterdam Netherlands
IHG Luxury Kimpton De Witt Amsterdam Netherlands
IHG Luxury InterContinental Athenaeum Athens Athens Greece
IHG Luxury InterContinental Buckhead Atlanta Atlanta USA
IHG Luxury InterContinental Bali Resort Bali Indonesia
IHG Luxury InterContinental Bangkok Bangkok Thailand
IHG Luxury Kimpton Maa-lai Bangkok Bangkok Thailand
IHG Luxury Kimpton Vividora Hotel Barcelona Spain
IHG Luxury InterContinental Beijing Sanlitun Beijing China
IHG Luxury Regent Beijing Beijing China
IHG Luxury InterContinental Phoenicia Beirut Beirut Lebanon
IHG Luxury InterContinental - Ana Beppu Resort & Spa Beppu Japan
IHG Luxury InterContinental Berlin Berlin Germany
IHG Luxury Regent Berlin Berlin Germany
IHG Luxury InterContinental Bordeaux - Le Grand Hotel Bordeaux France IHG Luxury InterContinental Boston Boston USA
IHG Luxury InterContinental Presidente Cancun Resort Cancun Mexico
IHG Luxury InterContinental Carlton Cannes Cannes France
IHG Luxury InterContinental San Juan Carolina Puerto Rico
IHG Luxury InterContinental Cartagena De Indias Cartagena De Indias Colombia
IHG Luxury InterContinental Chennai Mahabalipuram Resort Chennai India
IHG Luxury InterContinental Chicago Magnificent Mile Chicago USA
IHG Luxury InterContinental Presidente Mexico City Ciudad De Mexico Mexico
IHG Luxury InterContinental Presidente Cozumel Resort Spa Cozumel Mexico
IHG Luxury InterContinental Danang Sun Peninsula Resort Danang City Vietnam
IHG Luxury InterContinental Davos Davos Dorf. Switzerland
IHG Luxury InterContinental Dhaka Dhaka Bangladesh
IHG Luxury InterContinental Doha Doha Qatar
IHG Luxury InterContinental Dubai - Festival City Dubai U.A.E.
IHG Luxury InterContinental Dubai Marina Dubai U.A.E.
IHG Luxury InterContinental Dublin Dublin Ireland
IHG Luxury InterContinental Düsseldorf Dusseldorf Germany
IHG Luxury InterContinental Edinburgh The George Edinburgh United Kingdom IHG Luxury Kimpton Charlotte Square Edinburgh United Kingdom
IHG Luxury InterContinental Cascais-estoril Estoril Portugal
IHG Luxury InterContinental Fujairah Resort Fujairah U.A.E.
IHG Luxury InterContinental Geneve Geneva Switzerland
IHG Luxury Kimpton Blythswood Square Hotel Glasgow United Kingdom
IHG Luxury Kimpton Seafire Resort + Spa Grand Cayman Cayman Islands
IHG Luxury InterContinental Hanoi Westlake Hanoi Vietnam
IHG Luxury InterContinental Hanoi Landmark72 Hanoi Vietnam
IHG Luxury InterContinental Hayman Island Resort Hayman Island Australia
IHG Luxury InterContinental Saigon Ho Chi Minh City Vietnam
IHG Luxury InterContinental Saigon Residences Ho Chi Minh City Vietnam
IHG Luxury InterContinental Hong Kong Hong Kong Hong Kong
IHG Luxury InterContinental Hua Hin Resort Hua Hin Thailand
IHG Luxury InterContinental Jakarta Pondok Indah Jakarta Indonesia
IHG Luxury InterContinental Koh Samui Resort Koh Samui Thailand
IHG Luxury InterContinental Kyiv Kyiv Ukraine
IHG Luxury InterContinental Lhasa Paradise Lhasa China
IHG Luxury InterContinental Lisbon Lisbon Portugal IHG Luxury InterContinental Ljubljana Ljubljana Slovenia
IHG Luxury InterContinental London - The O2 London United Kingdom
IHG Luxury InterContinental London Park Lane London United Kingdom
IHG Luxury Kimpton Fitzroy London London United Kingdom
IHG Luxury InterContinental Los Angeles Century City Los Angeles USA
IHG Luxury InterContinental Los Angeles Downtown Los Angeles USA
IHG Luxury InterContinental Lyon - Hotel Dieu Lyon France
IHG Luxury InterContinental Madrid Madrid Spain
IHG Luxury Independent (sphc) Principal Manchester Manchester United Kingdom
IHG Luxury InterContinental Marseille - Hotel Dieu Marseille France
IHG Luxury InterContinental Melbourne Melbourne Australia
IHG Luxury InterContinental Miami Miami USA
IHG Luxury Kimpton Epic Hotel Miami USA
IHG Luxury InterContinental Minneapolis - St. Paul Airport Minneapolis USA
IHG Luxury InterContinental Nanjing Nanjing China
IHG Luxury InterContinental Fiji Golf Resort & Spa Natadola Fiji
IHG Luxury InterContinental New York Barclay New York USA
IHG Luxury InterContinental New York Times Square New York USA IHG Luxury InterContinental Osaka Osaka Japan
IHG Luxury InterContinental Paris - Avenue Marceau Paris France
IHG Luxury InterContinental Paris - Le Grand Paris France
IHG Luxury InterContinental Pattaya Resort Pattaya Thailand
IHG Luxury InterContinental Perth City Centre Perth Australia
IHG Luxury InterContinental Phu Quoc Long Beach Resort Phu Quoc Vietnam
IHG Luxury InterContinental Phuket Resort Phuket Thailand
IHG Luxury InterContinental Porto - Palacio Das Cardosas Porto Portugal
IHG Luxury InterContinental Prague Prague Czech Republic
IHG Luxury InterContinental Maldives Maamunagau Resort Raa Atoll Maldives
IHG Luxury InterContinental Mark Hopkins San Francisco San Francisco USA
IHG Luxury InterContinental San Francisco San Francisco USA
IHG Luxury InterContinental Costa Rica At Multiplaza Mall San Jose Costa Rica
IHG Luxury InterContinental Real Santo Domingo Santo Domingo Dominican Republic
IHG Luxury InterContinental Shanghai Wonderland Shanghai China
IHG Luxury InterContinental Shenzhen Shenzhen China
IHG Luxury InterContinental Singapore Singapore Singapore
IHG Luxury InterContinental Singapore Robertson Quay Singapore Singapore IHG Luxury Regent Singapore Singapore Singapore
IHG Luxury InterContinental Sofia Sofia Bulgaria
IHG Luxury InterContinental Malta St. Julian's Malta
IHG Luxury InterContinental Sydney Sydney Australia
IHG Luxury InterContinental Sydney Double Bay Sydney Australia
IHG Luxury Kimpton Da An Hotel Taipei Taiwan
IHG Luxury Regent Taipei Taipei Taiwan
IHG Luxury InterContinental David Tel Aviv Tel Aviv Israel
IHG Luxury Regent Porto Montenegro Tivat Montenegro
IHG Luxury InterContinental - Ana The Strings Tokyo Tokyo Japan
IHG Luxury InterContinental - Ana Tokyo Tokyo Japan
IHG Luxury Kimpton Shinjuku Tokyo Tokyo Japan
IHG Luxury InterContinental Toronto Yorkville Toronto Canada
IHG Luxury InterContinental Vienna Vienna Austria
IHG Luxury InterContinental The Willard Washington D.C. Washington, DC USA
IHG Luxury InterContinental Washington D.C. - The Wharf Washington, DC USA
IHG Luxury InterContinental Wellington Wellington New Zealand
IHG Luxury Kimpton La Peer Hotel West Hollywood USA 2. ITC Welcome Heritage 'WelcomHeritage' represents the finest traditions of heritage hospitality and tourism in India with a unique portfolio of Palaces, Forts, Havelis and Resorts spread across 35 scenic and tranquil destinations. Our endeavor is to create a special balance between local traditions and modern-day requirements thus creating best-in-class authentic experience without losing the Heritage ethos in some of the country's most inspiring settings. Oer Special preferred rates & custom itinerary with complimentary activities Drive to these destinations with up to 25% Discounts on AVIS self-drive car services
Locations & Offer Details:
WelcomHeritage Ayatana, Coorg WelcomHeritage Taragarh Palace, Palampur Standard Room - INR 23599 (Double room for two nights Heritage Room - INR 13500 (Double room for two nights including all meals and taxes) including breakfast, one major meal and taxes) Suite - INR 31799 (Double room for two nights including all Premium Room - INR 15500 (Double room for two nights meals and taxes) including breakfast, one major meal and taxes) Inclusions: Inclusions: • Welcome drink on arrival • Complimentary High Tea • Complimentary activities like rope climbing, bird watching • Complimentary tour to tea garden. and nature walk (Seasonal) Extra Person Charges - INR 2600 MAPAI • Complimentary access to indoor games Black-out Dates applicable • Bonfire (Seasonal) Extra Person Charges - INR 4000 APAI Black-out Dates applicable. WelcomHeritage Connaught House, Mount Abu WelcomHeritage Inderpura Resort, Udaipurwati Cottage Room - INR 17999 (Double room for two nights Deluxe Room - INR 11999 (Double room for two nights including all meals and taxes) including all meals and taxes) Inclusions: Superior Deluxe Room - INR 12799 (Double room for two • Fruit Basket nights including all meals and taxes) • Indoor games Inclusions: Extra Person Charges - INR 2650 APAI • Bicycling Black-out Dates applicable • Complimentary jeep safari for one hour • Fruit Basket in the room WelcomHeritage Ranjitvilas, Amritsar • Evening Tea/coffee and cookies Superior Room - INR 10399 (Double room for two nights Extra Person Charges - INR 1800 MAPAI including all meals and taxes) Black-out Dates applicable Inclusions: • 15% discount on food and soft beverages WelcomHeritage Urvashi’s Retreat • Free Wifi Deluxe Room - INR 10299 (Double room for two nights • Early check in/late check out (subject to availability) including Breakfast, One major meal and taxes) • Tractor ride (Once during the stay) Inclusions: Extra Person Charges - INR 2499 APAI • Complimentary 30 minutes of a bonfire Black-out Dates applicable • Movie night (choose any movie from our DVD collection and get a serving of apple toddy + popcorn on the house WelcomHeritage Maharani Bagh Orchard Retreat • Cooking classes with the chef Cottage Room - INR 12799 (Double room for two nights • Complimentary room upgrade to next higher category including all meals and taxes) (Subject to availability) Inclusions: Extra Person Charges - INR 1800 MAPAI • Nature Walk, Bird Watching Black-out Dates applicable • Cycling • High tea at exclusive location within the property Extra Person Charges – INR 2499 APAI Black-out Dates applicable WelcomHeritage Tadoba Vanya Villas WelcomHeritage Shivavilas Palace Executive Cottage - INR 10799 (Double room for two nights Deluxe Room - INR 12799 (Double room for two nights including all meals and taxes) including all meals and taxes) Premium Cottage - INR 12799 (Double room for two nights Inclusions: including all meals and taxes) • Foot massage for two (Once during the stay) Inclusions: Extra Person Charges - INR 2000 APAI • Candle Light Dinner/Pool Side Dinner (Once during the stay) Black-out Dates applicable • Free mocktail once during the stay • Free use of Indoor Games Extra Person Charges - INR 4000 APAI Black-out Dates applicable
Terms and Conditions • The customer needs to call IndusInd Bank Concierge to avail the benefits. • The benefits as mentioned herein above cannot be used or redeemed in combination with any other discounts or promotions or vouchers or special events and is also not valid on the Blackout Dates, unless otherwise stated by the respective merchant partner. • All offers have validity dates. Please call concierge to know more about the offers and validity dates. • The benefits offered are subject to change/withdrawal without prior notice. • This offer has no monetary value, is not transferable, is not for sale or re-sale nor redeemable for cash. • No two offers can be clubbed together. • The discounts if any will be valid on only the net amount (excluding taxes or any other charges) • Any applicable taxes have to be paid by the customer • Individual Merchant Terms & Conditions apply. Please check with concierge on such terms • IndusInd Bank does not assume any responsibility for the products and services offered by participating Merchant partners. The products are sold and the services are provided solely by such merchants, under such terms and conditions as determined by such merchants and IndusInd Bank accepts no liability whatsoever in connection with such products and services. • All queries, complaints and issues related to the offer should be directed to IndusInd bank Concierge • All disputes are subject to the exclusive jurisdiction of the competent courts of Mumbai • Rooms are subject to availability 3. Shankar Mahadevan Music Academy Shankar Mahadevan Music academy has 24000+ students from over 77 countries across 24 geographic time zones to pursue their passion for music from the convenience of their homes. The academy offers over 300 vocal & instrumental courses and has delivered more than 90,000 virtual classes.
PIONEER clients can avail of a free Self-Study Course worth INR 4999 along with the Instructor Led Course purchased by the student.
Courses on Website: https://www.shankarmahadevanacademy.com/ How to Avail: Choose a course from the website and call Concierge Concierge will send a link to book the course along with the given o er
Terms and Conditions • The customer needs to call IndusInd Bank Concierge to avail the benefits. • The benefits as mentioned herein above cannot be used or redeemed in combination with any other discounts or promotions or vouchers or special events and is also not valid on the Blackout Dates, unless otherwise stated by the respective merchant partner. • All offers have validity dates. Please call IndusInd Bank Concierge to know more about the offers and validity dates. • The benefits offered are subject to change/withdrawal without prior notice. • This offer has no monetary value, is not transferable, is not for sale or re-sale nor redeemable for cash. • No two offers can be clubbed together. • The discounts if any will be valid on only the net amount (excluding taxes or any other charges) • Any applicable taxes have to be paid by the customer • Individual Merchant Terms & Conditions apply. Please check with IndusInd Bank Concierge on such terms • IndusInd Bank does not assume any responsibility for the products and services offered by participating Merchant partners. The products are sold and the services are provided solely by such merchants, under such terms and conditions as determined by such merchants and IndusInd Bank accepts no liability whatsoever in connection with such products and services. • All queries, complaints and issues related to the offer should be directed to IndusInd Bank Concierge. • All disputes are subject to the exclusive jurisdiction of the competent courts of Mumbai 4. Jean-Claude Biguine Jean-Claude BIGUINE Beauty Salons offer a wide selection of beauty treatment services using cutting edge equipment and professional products that give fantastic results! Jean-Claude BIGUINE's expert hair salons cut, taper, layer, colour, blow-dry, straighten and style your hair with great care, obtaining professional results that last. All the hairdressers and colourists who work in the salons are highly qualified and offer a personalised service.
• Offer: 15% discount on Jean-Claude Biguine on all services
How to Avail: Call Concierge to book an appointment with discounted rates Locations: Mumbai, Pune, Bangalore (Below List of locations)
City Area Address #1214-100 Ft Road, HAL II ND Stage, Indiranagar Indiranagar, Bangalore, Karnataka, 560008 2nd Floor, No. 115, Koramangala Kormangala 7th Block, Bangalore. Bangalore, Karnataka, 560094 Bangalore 25/3-1, Ground, Opposite Nitesh Bukingham Gate, Banglore. Lavelle Road Bangalore, Karnataka, 560001 Ug39, Phoenix Market City, Mahadevpur White Field Rajpuram, Bangalore, Karnataka, 560048 2nd Floor, Landmark Pali Road Bandra Pali Bandra (W) Mumbai, Maharashtra, 400050 Shop No.1, 2&3 Maryland Apt, DK Sandu Marg, Mumbai Chembur Chembur, Mumbai, Maharashtra, 400071 Shop No.2, Gr Flr Sunder Mahal, 141 NS Marg, Marine Churchgate Drive,Churchgate, Mumbai, Maharashtra, 400020, President House, Wodehouse Road, Colaba, Colaba Mumbai, Maharashtra, 400005 Infiniti 2, Unit No LG022A, Ground Floor,Link Road Infiniti 2 Malad West, Mumbai, Maharashtra, 400064 54, Ambika, 10th Road, Juhu JVPD Scheme, Mumbai, Maharashtra, 400049 Gr flr, Vishnu Shivam Mall, Thakur Village Kandivali Kandivali(E), Mumbai, Maharashtra, 400101 Kemps Corner, First Floor, Warden Rd, Above, Kemps Corner Kemps Corner, Mumbai, Maharashtra, 400026 Mumbai Lokhandwala, 1st Floor Green Ville CHS Ltd Samarth Lokhandwala Circle, Andheri, Mumbai, Maharashtra, 400058 Lower Parel, Shop No S11, 2nd Floor, Palladium Mall, Palladium Lower Parel, Mumbai, Maharashtra, 400013 Powai, Delphi, Hiranandani Business Park, Powai Powai, Mumbai, Maharashtra, 400053 Prabhadevi, 1st Floor, Sea Sequence, Pt No. 925, Prabhadevi Lower Parel Mumbai, Maharashtra, 400025 R City Mall, Unit No: G-64A, Ground Floor, R City Lbs Marg, Mumbai, Maharashtra, 400050
Terms and Conditions • The customer needs to call IndusInd Bank Concierge to avail the benefits. • The benefits as mentioned herein above cannot be used or redeemed in combination with any other discounts or promotions or vouchers or special events and is also not valid on the Blackout Dates, unless otherwise stated by the respective merchant partner. • All offers have validity dates. Please call IndusInd Bank Concierge to know more about the offers and validity dates. • The benefits offered are subject to change/withdrawal without prior notice. • This offer has no monetary value, is not transferable, is not for sale or re-sale nor redeemable for cash. • No two offers can be clubbed together. • The discounts if any will be valid on only the net amount (excluding taxes or any other charges) • Any applicable taxes have to be paid by the customer • Individual Merchant Terms & Conditions apply. Please check with IndusInd Bank Concierge on such terms • IndusInd Bank does not assume any responsibility for the products and services offered by participating Merchant partners. The products are sold and the services are provided solely by such merchants, under such terms and conditions as determined by such merchants and IndusInd Bank accepts no liability whatsoever in connection with such products and services. • All queries, complaints and issues related to the offer should be directed to IndusInd Bank Concierge • All disputes are subject to the exclusive jurisdiction of the competent courts of Mumbai • Reservations are subject to availability
Disclaimer: Aforementioned are referral services, paid for by the customer. IndusInd Bank Concierge will proceed to organize the services on a best effort basis. IndusInd Bank Concierge will obtain the cost, if any, from the providers for providing the service to the eligible member. For services where third party expenses are involved, email based or verbal consent shall be requested from the member for records. Once the consent is received, IndusInd Bank Concierge shall proceed to charge the card before the service is provided. The card will always be charged before any service is provided to the member. IndusInd Bank Concierge will place the order with service provider and coordinate on behalf of the member for the delivery of service, if acceptable to the member. The eligible services will be provided on a worldwide basis. The mentioned services will be granted only during the validity of the customer relationship with IndusInd Bank. IndusInd Bank Concierge shall not be responsible for delays or failures to provide Assistance caused by any strike, war, invasion, act of foreign enemies, armed hostilities (regardless of a formal declaration of war), civil war, rebellion, insurrection, terrorism, political coup, riot and civil commotion, administrative or political impediments, or radioactivity or any other event of force majeure which prevents IndusInd Bank Concierge from providing such Assistance. The above services are purely on arrangement basis only. IndusInd Bank Concierge shall not be responsible for any third-party expenses incurred which shall be the responsibility of the Client. T&Cs apply.