6 It’s in the mail! 16 The Iron Lady 22 magnifi cent maine 28 Tower Power The man who changed Margaret Thatcher Land of lobsters France’s symbol the way we shop set a bold course and lighthouses of defi ance

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featureS dePartMentS 8 OUT OF THiS wORLD 5 BUiLDinG CHARACTER The 1,000 or so satellites currently circling A Home Run for the History Books the Earth are vital to communications, navigation, weather forecasting, intelligence 6 PROFiLE Aaron Montgomery Ward and defense. By Douglas Birch 15 FACTS & FiGURES Trash Talk and More... 16 iROn AnD METTLE Margaret Thatcher boldly steered 21 THE DiXOn DRiLLER her nation on a new course. By Alan Feiler 32 DiXOn SPOTLiGHT Solutions That Sell 22 MAGniFiCEnT MAinE The land of lobsters and lighthouses has 34 KEEPinG iT SAFE activities and landscapes for every taste. Just Say No By Paul E. Kandarian 36 HEALTH & FiTnESS 28 TOwER POwER Keeping Your Skin Healthy Built as a gateway to the 1889 World’s Fair, inVEnTiOnS the Eiffel Tower was a symbol of defi ance. 38 One Slippery Character By Eugene Finerman

www.dixonva lve.co m s u mm e r 2013 4 BOss 3 summer 2013 Asia/Pacific – winter 2013

Publisher Dixon Valve & Coupling Company

Editor Sue De Pasquale

Editorial Board Richard L. Goodall, CEO, Dixon Bob Grace, President, Dixon Taylor Goodall, Vice President, Distribution, Dixon Scott Jones, Vice President, Sales & Marketing, Dixon Hazen Arnold, Vice President, Dixon Mark Vansant, Vice President, Dixon Joseph Dawson, Marketing Manager Bill Harr, Global Marketing Director Karen R. Hurless, Advertising & Communications Manager

Editorial & Design Clipper City Media

Director of Custom Media Jeni Mann

Art Director Leading with Intent Cortney Geare

Please submit address changes and This issue’s feature article on Margaret Thatcher quotes a line from a recent requests for new subscriptions to: Clipper City Custom Media movie on her life: “We must stand on principle—or we will not stand at all.” Attn: Adrienne Gieszl It was always very clear to Thatcher’s supporters, as well as her detractors, 11459 Cronhill Drive, Suite A Owings Mills, MD 21117 where she stood and what her intent was. 888-257-8558 Fax: 410-902-2338 It has been my experience that good leaders have clearly stated Boss is produced three times a year by Dixon intentions—whether they are articulating the values of their organization or Valve & Coupling Company and Clipper City Custom Media. The acceptance of advertis- providing operational direction. ing does not constitute endorsement of the Recently, I traveled with a group of 25 Dixon employees to spend a day at products or services by Dixon Valve & Coupling Company. The publisher reserves the right to the Gettysburg battlefields. Under the guidance of a professor from the U.S. reject any advertisement that is not in keeping with the standing or policies of Dixon Valve & Army War College, we studied the leadership lessons learned from the Battle of Coupling Company. Copyright 2013, all rights reserved. Reproduction of any part of Boss Gettysburg. Together we discussed and analyzed communication, strategy, without written permission is prohibited. tactics, logistics and—perhaps most important—the key role of the Dixon Valve & Coupling Company commander’s intent. 800 High Street Chestertown, MD 21620 Our day in Gettysburg made two things clear to me: A good leader must take 877-963-4966 Fax: 800-283-4966 the time to listen and gather all the necessary facts. Then that leader must act www.dixonvalve.com decisively, ensuring that employees throughout the organization understand the Email questions or comments about BOSS to: decision and how best to move forward. [email protected]

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4 BOSS 4 s u mm e r 2013 building character/ A Home Run for the History Books

Though Western Oregon senior of whom ran home in a celebratory Sara Tuchlsky often dreamed of what it fashion. Sara, in her excitement, overran Mallory ran over to the umpires would be like to hit her first home run, first base. When she turned quickly to and to Western’s coach. “Excuse me,” she never imagined it would end with go back, her right knee gave out. Sara Mallory interrupted, “would it be OK if the opposing team carrying her around went down in agony. we carried her around and she touched the bases. Her home run almost didn’t Sara was clearly injured and unable each bag?” Though surprised, they said become a reality, except for the sports- to walk on her own. Her coaches and yes. Mallory and teammate Liz Wallace manship of Central Washington players teammates were trying to decide what to promptly picked Sara up, gingerly letting Mallory Holtman and Liz Wallace. do—if the Western Oregon trainers, her left foot down to touch each of the Sara’s home run came in the second coaches or teammates touched Sara or bases to get her home run. inning of the second game of a double helped her up, she would be out. If they This act of sportsmanship header between the two teams. At stake substituted a pinch-runner for Sara, her contributed to Central’s loss. Still, there that weekend was a bid to the NCAA’s home run would be counted as a were no regrets or angry words from Division II playoffs. Central Washington two-run single. Mallory’s teammates. They all agreed— needed to win the second game to keep Central Washington player Mallory helping the opponent was the right its postseason dreams alive. Holtman was also a senior. She quickly thing to do. When Sara hit the home run, there realized that for Sara’s home run to was a girl on second and third, both count Central was going to have to help. Reprinted from www.values.com

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s u mm e r 2013 4 BOSS 5 Profile/By maria blackburn It’s in the Mail Aaron Montgomery Ward pioneered the mail order catalog, forever changing the way we shop

> Point. Click. Buy. Aaron Montgomery Ward Online shopping is as easy as it is was born in Chatham, New Jersey, prevalent. More than 85 percent of the on February 17, 1843. Ward was world’s online population has used 9 years old when his large family the Internet to make a purchase, and moved to Niles, Michigan. Five it seems consumers are using their years later he started working as smartphones and tablets to shop an apprentice to help support his wherever they can. A November 2012 family. In his memoirs Ward recalls Harris Interactive poll found that more earning a quarter per day at his first than 38 million Americans admit to job operating a cutting machine shopping while on the toilet; some at a barrel stave factory. His pay 9 million people said they secretly increased to 30 cents a day when shopped during a business meeting. he moved on to stacking brick Whether we’re talking at a kiln. about Amazon or Zappos, the Ward’s career in retail began offered in the Montgomery Ward $256 billion-a-year e-commerce in St. Joseph, Michigan, where he catalog grew to 10,000—everything industry has Aaron Montgomery worked in a shoe store. He soon became from clothing and household goods to Ward to thank. With the debut of the a clerk in a general store for a salary barbed wire, saddles and even steam Montgomery Ward mail order catalog of $6 per month plus board. Within engines, according to the Chicago in 1872, the creator of the world’s first three years his skills as a salesman Historical Society. large mail order house pioneered were recognized with a promotion to Ward promised—and delivered— the concept that one could shop head clerk and general manager—and excellent customer service. And without setting foot in a store. a salary boost to $100 per month his catalog copy, which he wrote or (about $1,850 today). reviewed himself, was clever. A copy of In 1865, Ward moved to Chicago, the 1895 Montgomery Ward catalog at that time the center of the wholesale featured more than 600 pages of items dry goods industry, and soon took ranging from a $200 piano to Madame a job at the dry goods wholesaler Field, Foy’s improved corset to an 18-karat Palmer & Leiter, which became gold wedding band for only $5. By 1926, Marshall Field & Co. His experiences the catalog was advertising a kit to build traveling and listening to the needs of a “splendid home with six bedrooms,” rural customers led him to launch for $3,095. a pioneering new business model: Other businessmen, notably Richard He aimed to sell low-cost goods by Sears and Alvah Roebuck, soon created mail directly to people in rural areas. competing mail order catalogs, but Montgomery Ward’s first Montgomery Ward dominated the mail catalog was a single sheet advertising order business for years. By the time of 163 items. Three years after it debuted, Ward’s death from pulmonary edema, at the retailer began promising consumers the age of 69, in 1913, A. Montgomery “satisfaction or your money back”— Ward & Co. was earning $40 million per and business really took off. Within year ($4.9 billion today), according to a decade, the number of products The New York Times. The company

6 BOSS 4 s u mm e r 2013 didn’t open a retail store until 1926, 13 told the Chicago Tribune, “Th is is one at stores like Wal-Mart and Target. years aft er Ward’s death. At its height, of the best things I’ve ever done for the Th e company discontinued its mail Montgomery Ward operated 400 city of Chicago. I fought for the poor order catalog in 1985, fi led for Chapter department stores in 43 states. people of Chicago, not the millionaires. 11 bankruptcy court protection, and Ward was a private but passionate … I have nothing at stake in this fi ght closed its remaining 250 stores by 2001. person. He retired from active management of his company in 1901, A copy of the 1895 Montgomery Ward catalog featured and in 1906 he campaigned to save more than 600 pages of items, ranging from a $200 Chicago’s Grant Park from development piano to Madame Foy’s improved corset to an 18-karat and keep it “forever open, clear and free.” Twice Ward successfully sued the gold wedding band for only $5. city to force the removal of structures from the park and prevent the building but the good of the people now and for But the retailer known aff ection- of new ones. He became known as the future generations. Perhaps I may see ately as “Monkey Wards” still endures. “watchdog of the lakefront.” the public appreciate my eff orts, but Several months aft er it closed, In Ward’s only newspaper interview, I doubt it.” Montgomery Ward reopened as an in 1909 aft er the Illinois Supreme Court Sadly, the business Aaron online retailer. In February 2009, the upheld his argument for the third time Montgomery Ward founded fell victim company introduced something new, that Grant Park should be free of all to a changing retail market where goods yet familiar: a mail order catalog. buildings, the millionaire businessman could be purchased more inexpensively

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www.dixonva lve.co m s u mm e r 2013 4 BOss 7 OUT OF THIS WORLD THE 1,000 OR SO SATELLITES CURRENTLY CIRCLING THE EARTH ARE VITAL TO COMMUNICATIONS, NAVIGATION, WEATHER FORECASTING, INTELLIGENCE AND DEFENSE

By dOuglaS BirCH onathan McDowell isn’t a government official but reporters from around the Jworld turned to him in December 2012 for confirmation that the latest North Korean satellite had successfully achieved orbit. Shortly after, the media sought him out again, this time to assess reports that the spacecraft was tumbling out of control and not transmitting signals— signs that it’s likely dead. By profession, McDowell is an astrophysicist at the Harvard-Smithsonian Center for Astrophysics in Cambridge, Massachusetts, where he studies exotic objects like black holes nestled in galaxies far, far away. But the 52-year-old scientist also spends much of his spare time tracking man-made celestial objects somewhat closer to home. From his house in Somerville, Massachusetts, McDowell publishes what he calls “the most comprehensive historical list of satellite launch information” on his website, Jonathan’s Space Home Page. And he periodically fires off an email newsletter, Jonathan’s Space Report, with the latest in satellite launch news. His work has helped astronomers distinguish space junk from asteroids and comets. In 1993, the International Astronomical Union named asteroid 4589 McDowell in his honor. McDowell is fascinated by the hidden history of the role of satellites in space exploration. “To me, it’s sort of like a crossword,” he says. “How do these satellites work? What do they do? How do they fit together? This is an incredibly significant era in human history; hundreds of years from now people will look back and want to know what happened in the space age.” McDowell’s satellite chronicles begin with characteristic technical precision, with the Soviet Union’s launch of the first satellite, Sputnik, on Oct. 4, 1957, at 19:28:34 Greenwich Mean Time. The 184-pound object, about the size and shape of a beach ball, did little in orbit besides This image shows an artist’s impression of cataloged objects in low-Earth orbit viewed transmitting an electronic beep. But it served as over the equator. The debris field shown is an a kind of signal flare marking the start of the artist’s impression based on actual data but space age, inspiring dreams of moon colonies not shown in their actual size or density. Since and space stations, and blazing a trail for the launch of Sputnik in 1957, more than 4,600 launches have placed some 6,000 satellites into thousands of spacecraft to follow. orbit. The debris field here comprises burned-out launch vehicle upper stages, dead or inactive spacecraft and other objects ranging in size from as big as an automobile to microscopic dust.

s u mm e r 2013 4 BOSS 9 History changed on Oct. 4, 1957, when the Soviet Union successfully launched Sputnik I, the world’s first artificial satellite.

Fleets of scientific, commercial and science experiments and fostered military orbiters today play a vital role global cooperation. in communications, navigation, weather Typically these robotic spacecraft forecasting, intelligence and defense. By have gone about their business McDowell’s count, there are currently efficiently, as they pass silently overhead just more than 1,000 active satellites, at speeds that can exceed 17,000 mph. and about twice that number of defunct While the majority of these Earth orbiters. automatons don’t draw much notice, First U.S. space launch: Explorer 1, Jan. 31, 1958. Most represent investments of tens the world would be a very different of millions of dollars and perform vital place without these machines pulling About 8,000 lives were lost, making it by functions, like transmitting television sentry duty. far the deadliest hurricane ever to hit signals, monitoring nuclear tests and Consider that most residents of the United States. transmitting the Global Positioning Galveston, Texas, were blindsided by By contrast, residents in fall System data that keep millions of the hurricane that hit on Sept. 8, 1900, 2012 had several days warning that us from getting lost. The largest and with 145-mile-an-hour winds and Hurricane Sandy was coming before it most expensive satellite in history, the a 15-foot storm surge. The U.S. Weather struck Atlantic City, New Jersey, with $100 billion International Space Station Bureau didn’t spot the monster until it 80-mile-an-hour winds and 11-foot run by an international consortium, had swept past Cuba, and even then no waves of water. Sandy still claimed more has hosted biomedical and materials one was sure where it was headed. than 100 lives in the U.S., and caused an

Satellite Milestones

1903 1916 1944 1957 1958 Visionary and rocket scientist U.S. rocket scientist and A German V2 rocket, The Soviet Union The U.S. makes its Konstantin Tsiolkovsky inventor Robert Goddard developed by a team launches the first first successful satellite publishes a paper proposing writes his groundbreaking led by Wernher von satellites, Sputnik 1 launch, of Explorer 1. Data the idea of a multistage A Method of Reaching Braun, is the first and 2. from the flight helps lead rocket being used to launch Extreme Altitudes. He later man-made object to to the discovery of the a satellite into Earth orbit. tells a reporter: “Every vision reach space. Van Allen radiation belts. He never actually builds is a joke until the first man a rocket. accomplishes it; once realized, it becomes commonplace.”

10 BOSS 4 s u mm e r 2013 After Sputnik the space between the Earth and the moon became one of the main propaganda, surveillance and intelligence battlegrounds of the Cold War.

estimated $65 billion in damages and his Redstone Arsenal team built in New York and New Jersey. But the rocket, it was the brilliant James without the help of advanced weather Van Allen, an Iowa native and former computers, radar systems and satellites, researcher at the Johns Hopkins matters would have been far worse. Applied Physics Laboratory, who Of course, space is an arena for constructed Explorer 1’s trailblazing international competition as well, and scientific instrument. after Sputnik the space between the Van Allen’s decision to put a Earth and the moon became one of Geiger counter aboard led to what is the main propaganda, surveillance arguably the first major scientific and intelligence battlegrounds of the discovery using satellites: the existence Cold War. of the radiation belts that bear his Even today, space has its dark side. name. He went on to lead a team of William H. Pickering, James Van Allen and Satellites have been jammed, rammed University of Iowa rocket scientists Wernher von Braun triumphantly raise a full- size model of the first U.S. satellite, Explorer and wrecked in a mid-orbit collision. who built scientific instruments for 1, at a press conference following the craft’s There is still mystery as well. Govern- the Pioneer, Mariner, Voyager and launch on Jan. 31, 1958. ments, militaries and corporations often Galileo spacecraft. don’t release critical details about the Most critical satellite technology its Transit navigation satellite fleet. satellites they launch out of concern for was developed within the first five That same year, the U.S. completed national security or commercial secrets. years of spacefaring, McDowell says: the successful launch of its first Corona geosynchronous orbits, solar-powered spy satellite, which used cameras and Space Spies communications and instruments, recoverable film canisters to make Sputnik 1’s flight marked the start three-axis satellite stabilization, detailed pictures of Soviet military of a period of intense innovation. recoverable payloads and to some installations. The launch—which On January 31, 1958, four months extent in-orbit maneuverability. came just three and a half months after Sputnik 1 and 2, the United States The year 1960 was a watershed. after the Soviets shot down the U-2 answered with its first successful That’s when the U.S. Navy launched the spy plane flown by Francis Gary satellite, Explorer 1. While the German first successful communications Powers—eliminated the need for weapons scientist Wernher von Braun satellite, the Courier 1B, and the first of risky overflights.

1960 1962 1990 2000 2012 The U.S. successfully The U.S. launches Launch of Hubble Start of continuous NASA announces that Voyager 1, launches the first active Telstar 1, which Space Telescope. habitation of International launched in 1977, appears to be repeater communications carries the first Space Station. on the last leg of its journey out satellite, Courier 1B, and live trans-Atlantic of the solar system and into the first weather satellite, TV pictures. interstellar space. It has traveled Tiros 1. almost 11 billion miles from the sun, farther than any other man-made object.

www.dixonva lve.co m s u mm e r 2013 4 BOSS 11 A A S S NA NA

From left to right: The Tiros satellite, seen here undergoing vibration testing at the Astro-Electronic Products Division of RCA, was the world’s first successful weather satellite. A blue and white Earth forms the background for this image (taken by crew aboard the International Space Station), which features the robotic Dragon 2 spacecraft in the grasp of the Space Station Remote Manipulator System. The Dragon spacecraft, which provides supplies, completed the first successful rendezvous with the Space Station in May 2012.

Today, the U.S. relies on its The United States also led in focused on commercial and civilian spy satellites as much as ever, not civilian satellite technology, orbiting orbiters. Today, McDowell estimates just to track other nations’ nuclear the first successful weather satellite, that roughly a third of satellites are arsenals but to keep an eye on Tiros 1, in 1960. Two Telstar communi- dedicated to civilian applications, militaries and militants around the cations satellites, built to relay telephone a third to military-related missions globe. The program’s current hardware calls and television pictures across the and a third to commercial programs. and most other details are still cloaked Atlantic, were launched in 1962 Like most mature industries, in secrecy. But according to a 2013 and 1963. the commercial satellite business has budget document released by the About 30 years ago, McDowell experienced its booms and busts. In the National Reconnaissance Office, which says, the satellite business began to mid-1990s, there was optimistic talk runs the U.S. spy satellite program, globalize as the Europeans and Japanese that the satellite industry was poised “NRO sensors allow users to quickly started their own space programs. for explosive growth, with hundreds of focus multiple sensors on almost “By the mid-1980s, you got away from new communications satellites to any point on the globe … and the era of government superpower handle voice and data networks. But provide persistent, multi-INT activity, with smaller nations being these orbiters face competition from [intelligence] coverage.” players as well.” And the number of terrestrial cables and cell towers. Starting in the 1960s, U.S. satellites countries with national space agencies “It didn’t happen,” McDowell says. began monitoring the frequencies and has continued to grow—from 40 in In recent years, cash, energy pulse periods of Soviet strategic radars. 2000 to about 55 in 2009, according and enthusiasm have started Later, more sophisticated spacecraft to a report on Space.com. pouring again into space startups. intercepted detailed data or “telemetry” While the superpowers After the retirement of the aging from rocket tests. “We often had better concentrated on military and space shuttle fleet in 2011, NASA data on Russian missile tests than they intelligence satellites, most of the announced that it would turn to did, or at least as good,” McDowell says. recent spacefaring nations have private industry to send cargo to the

12 BOSS 4 s u mm e r 2013 The “A-Train” convoy of satellites, which A S barrel across the equator each day at around NA 1:30 p.m., has emerged as a powerful tool for scientists who are studying the planet’s changing climate. Their multisensor views chart changes in key environmental phenomenon—such as clouds or ice sheets— from numerous perspectives.

takes a staggering amount of energy. So most satellites are built to be as light and compact as possible. Satellites are all hand built by craftsmen, but all share the same basic design. A satellite’s body is called its “bus.” It contains the communications and control equipment, instruments, power and other technology. Most have solar cells and storage batteries— a few are nuclear-powered. All have computers, radios and stabilization systems, which may consist of gyroscopes, thrusters and star finders for orientation. McMansion-sized $100 billion Orbits can fly just above the Usually, a given satellite will International Space Station, with atmosphere, as most manned and perform a few simple tasks, but because the aim of controlling costs. Earth-observing satellites do; or spin putting a satellite in orbit can cost from The agency has worked out deals roughly 3,000 to 6,000 miles out, like $50 million to $400 million, designers with SpaceX Corp. of Hawthorn, most astronomical and other will use equipment that is both rugged California, and Orbital Sciences of science satellites. and sophisticated to accomplish Dulles, Virginia, to deliver 40 tons of Global Positioning System those tasks. supplies to the orbiter, which can satellites circle at between 6,000 and Each GPS satellite, for example, has accommodate six astronauts full time, 12,000 miles out, while weather and an atomic clock on board and periodi- in 20 flights, at a cost of around $3.5 communications satellites generally use cally transmits a signal relaying its billion. SpaceX’s robotic Dragon spacecraft completed the first successful rendezvous with the Space Station in Today, McDowell estimates that roughly May 2012. a third of satellites are dedicated to civilian Anatomy of an Orbiter What keeps all these satellites in applications, a third to military-related the sky? The Earth’s thin layer of atmosphere creates “drag” or friction missions and a third to commercial programs. on everything that moves across the surface. But starting at about 120 miles up, the atmosphere thins to the point higher, “geostationary” orbits—circling location and current time. The signal is where gravity is the main force acting the Earth once every 24 hours at an timed so that it transmits at exactly the on an object. altitude of 22,223 miles in order to stay same moment as all the other 24 or so When something is traveling at in a fixed position relative to the GPS satellites. These signals arrive at the about 17,000 mph perpendicular to the surface. These satellites are relatively receiver at different times because some Earth’s surface, it’s moving fast enough slow but still travel at nearly 2 miles satellites are farther away than others. to keep from being dragged back into a second. A GPS receiver uses the different arrival the atmosphere by gravity but slow Accelerating a large, heavy object times to calculate the distance of the enough so it doesn’t zoom out of Earth’s like the space shuttle, which weighed satellites. In turn, the receiver can use gravitational field. The result is a curving more than 230,000 pounds loaded, to a the data from at least four orbiters to path around the planet, called an orbit. speed of 17,000 miles an hour obviously calculate its location in four dimensions.

www.dixonva lve.co m s u mm e r 2013 4 BOSS 13 how gpS SatelliteS work

GPS satellites, orbiting the Earth, periodically transmit a signal that relays their location and current time. The signals arrive at the receiver at different times because some satellites are farther away than others. A GPS receiver uses the different arrival times to calculate the distance of the satellites. In turn, the receiver can use the data from at least four orbiters to calculate its location in four dimensions.

space scrap is put there by accident, either. In January 2007, China tested an anti-satellite weapon by pulverizing a 2,200-pound weather satellite, creating another orbiting scrap heap. Donald Kessler, a former head of NASA’s debris program, has predicted that one day there will be too much orbital trash to launch any satellites in near-earth orbit—a condition known as the Kessler syndrome. Satellite designers are making haZarDS on the horiZon current satellites to shed fewer parts and As space has become more putting smaller ones in lower orbits, A growing challenge for spacefarers crowded, the problem has worsened. where they burn up in the atmosphere today is space debris, which can range A long-defunct Kosmos 2251 Russian sooner. And improved satellite tracking in size from the spent stages of old military communications satellite has helped avoid further mishaps. But rockets to fragments smaller than collided accidentally with a U.S. Iridium cleaning up the mess made by previous nuts and bolts. Traveling at several communications orbiter over northern collisions, explosions and disintegra- miles a second, a screw can become Russia in February 2009, creating two tions faces a daunting set of technical a hypersonic bullet. huge orbiting clouds of junk. Not all and diplomatic challenges. McDowell worries that the biggest threat to satellite programs may simply be the ever-rising cost of putting stuff into orbit. “Th at’s, I think, the biggest challenge that all of the space agencies face—the accounting frontier.” But there is also hope. Th e history of rocket science is one of overcoming obstacles. As more countries start space agencies and more businesses enter the fi eld, competition could spur growth— and drive down costs. Increasingly, countries are talking about avoiding the overcrowded near-Earth orbits by placing communications and other working satellites beyond the moon. Nanosats—cheap orbiters—are making space more accessible to students and small science projects. And where our robot friends go, can humans be far behind?

14 BOss 4 s u mm e r 2013 FACTS & FIGURES

/ A S NA

Trash Talk and More…

There are more than 10,000 pieces of space debris in The $100 billion International Space Station has been orbit. A piece plunges to Earth on average once a day, visited by 204 people since November 2000, according though so far there is no record of any ever having to NASA. caused terrestrial property damage or injuries. Book now: Every seat for a U.S. astronaut on a Russian Butter-fingered or just unlucky astronauts have added Soyuz spacecraft to the International Space Station now to space clutter over the years by losing pliers, a bag costs NASA $55.8 million. In 2014, the price will jump to containing $100,000 worth of space tools, a glove and $63 million. a camera while in orbit. The Soviet Union sent up the first satellite, put the first The first earthling in space was the dog Laika, (whose man and woman in orbit, conducted the first spacewalk, name means “barker,”) aboard Sputnik 2 in 1957. The made the first robotic soft landing on the lunar surface first to orbit the moon was a tortoise; it flew aboard a and launched the first space station. But the U.S. won Soviet Soyuz spacecraft on Sept. 14, 1968. the space race in 1969 with “one small step for man,” when Neil Armstrong planted his size 9½ left boot on the moon.

The bright sun and a portion of the International Space Station and Earth’s horizon are featured in this image photographed during the STS-134 mission’s fourth spacewalk in May 2011. The image was taken using a fish-eye lens attached to an electronic still camera.

www.dixonva lve.co m s u mm e r 2013 4 BOSS 15 Margaret Thatcher, nicknamed the “Iron Lady,” models a replica armored breastplate in 1978, around the time she became the United Kingdom’s first female prime minister. IRON AND By alan FEilEr METTLE Margaret thatcher boldly steered her nation on a new course

here’s a tense scene in the 2011 fi lm imagined, people felt Margaret Th atcher TTh e Iron Lady in which Margaret Th atcher, gave them the smack of fi rm government. ... as portrayed by Meryl Streep, is cautioned by U.S. You might dislike her, but you really felt she Secretary of State Alexander Haig against going to knew what she was doing.” war with Argentina over the Falkland Islands. Haig warns the British prime minister that the price dRiVen By conViction for the confl ict would be too high and politically Lady Th atcher was born Margaret Hilda risky, especially considering that the Falklands are Roberts, on Oct. 13, 1925, in Grantham, located thousands of miles from Great Britain. Lincolnshire. Her father, Alfred, was a grocer, local Aft er noting that Hawaii is thousands of miles politician and lay Methodist minister. He was also from the continental United States but remains vital his daughter’s primary role model and hero, and to American interests, Streep’s Th atcher announces the family lived over Alfred Roberts’ grocery store/ she will not bow to the Argentinean “criminals and post offi ce. He was known for being a champion of thugs” who invaded the British-controlled islands. small business and private enterprise. Sounding much like one of her predecessors, He was also heavily involved in Grantham Winston Churchill, she proclaims, “We must stand politics, and his conservative social and fi scal on principle—or we will not stand at all.” views deeply aff ected Th atcher throughout her Th at simple, pithy-sounding line might political life. have summed up Margaret Th atcher’s general A bright, inquisitive girl, Th atcher early on perspective on life—personally, professionally and exhibited a strong work ethic, a deep fascination geopolitically—and serves as a reference point and with current events and an uncanny knack for inspiration for all aspiring leaders. Aft er all, she serving ably in leadership roles. At age 16, Th atcher didn’t acquire her nickname (from which the fi lm is developed a strong interest in chemistry. She titled) for nothing. applied to Oxford. “I regarded it as being quite Th atcher died recently at the age of 87 aft er simply the best,” Th atcher recalled, “and if I was suff ering a series of incapacitating strokes. But there serious about getting on in life that is what I was a time when the “Iron Lady” commanded the should always strive for.” world stage on a daily basis and was viewed (even In her third year of college, Th atcher became by detractors) as a paragon of towering strength and increasingly interested in campus politics. She steely determination, for preventing the decline of joined the Oxford Union Conservative Association the British Empire as well as for helping to bring and eventually became the group’s president. about the fall of Soviet-style communism. In 1947, Th atcher graduated with honors from “What people love is the smack of fi rm Oxford with a Bachelor of Science degree in government,” British writer and broadcaster Gyles chemistry. She then worked as a research chemist Brandreth said in the 2012 documentary Margaret for BX Plastics and also joined the Conservative Th atcher: Th e Iron Lady. “And whether it was real or Association in Colchester, Essex.

www.dixonva lve.co m s u mm e r 2013 4 BOss 17 Four years later, she was selected as a Conservative Party candidate. She lost, but as the youngest (and only female) candidate, Thatcher received a good deal of media attention. At a dinner soiree during that period, she met Denis Thatcher, a wealthy, divorced businessman. They married in December 1951. Denis Thatcher funded his wife’s law school studies, and in 1953 she qualified as a barrister specializing in taxation matters. That same year, she gave birth to their twins, Carol and Mark. Thatcher was elected a member of Parliament Not even the hectic, frenzied life for Finchley, North London, in 1958. of a young mother could keep Margaret Thatcher away from the political In that role, she became a controver- Thatcher is pictured here in October 1976, arena. In late 1955, she was narrowly sial figure when, attempting to cut a period when she served as leader of the defeated as a candidate. But in 1958, costs, she abolished free milk for some Conservative Party. she was selected as the Conservative schoolchildren, thus gaining the candidate for the town of Finchley sobriquet “Margaret Thatcher, Milk ready to compromise. She appeared to and was narrowly elected a member Snatcher” from the media. be strident, but ... she was a conciliatory of Parliament. “I learned a valuable lesson,” person. She had the style of a leader but “She was a convictions politician,” Thatcher wrote in her autobiography. the acumen of a politician.” said Gyles Brandreth. “Right from the “I had incurred the maximum of In the 1978–79 political campaign beginning, Margaret Thatcher was political odium for the minimum season, Thatcher and her Conservative a woman of convictions and drive, and of political benefit.” allies were highly critical of the Labour she was determined to find a seat.” But Thatcher continued to attract government’s unemployment record admirers, and she moved up the party and the role of trade unions in the ailing Risinga St r ranks. In particular, her criticism of the economy. Thatcher was seen as an Slowly but methodically, Thatcher high tax policies of the Labour govern- agent of change, and her message worked her way up the Conservative ment—she branded them as steps “not against Britain’s socialist infrastructure Party leadership and learned the craft of only towards socialism, but towards touched a nerve, particularly with politics. “She was a formidable character communism”—resonated with many in middle-class voters. right from the beginning. She also had the Conservative leadership. In 1974, The Conservatives won a 44-seat good looks and charm, and wasn’t afraid she mounted a leadership challenge that majority in the House of Commons, to use both of those,” said Brandreth. defeated Prime Minister Edward Heath, and Thatcher became the United In the years between 1965 and 1970, her onetime mentor, and became leader Kingdom’s first female prime minister. Thatcher held numerous key positions of the Conservative Party. Arriving at 10 Downing Street on while the Tories were in the opposition. “She wasn’t a far right-wing figure, May 4, 1979, she referenced the Prayer In 1970, she was appointed secretary of especially in the early days,” said of St. Francis of Assisi, calling for a state for education and science. Brandreth. “She was someone who was sense of healing in her nation: “Where

Words fo r the History Books… f rom Margaret Thatcher

Socialists cry ‘Power to the Popular capitalism is nothing “ people,’ and raise the clenched “ less than a crusade to enfranchise the many in the economic life fist as they say it. We all know of the nation. what they really mean — power ” over people, power to the State.” “Being powerful is like being a lady. If you have to tell people you are, you aren’t.

18 BOSS 4 s u mm e r 2013 But in March 1984, Thatcher drew the wrath of many of her countrymen when she clashed with striking coal miners and trade unionists.Thatcher refused to meet the union’s demands for pay raises and the prevention of pit closures. The strike went on for a year and greatly hurt the British economy. But in the end, Thatcher emerged victorious as striking miners went back to work and the issues of pit closures and pay raises were virtually abandoned. Meanwhile, as Britain’s economy started to prosper (with the sale of state-owned industries and In 1987, Prime Minister Margaret Thatcher with husband Denis stand at the back end of the the taming of inflation), Thatcher’s Conservative Party “battle bus” with its slogan “Moving Forward with Maggie” on the back stature in international affairs soared. window. The bus was touring London Docklands. With President Ronald Reagan, as well as the reform-minded Soviet there is discord, may we bring harmony. invasion, and much handwringing leader Mikhail Gorbachev, she became Where there is error, may we bring and deliberation, Thatcher dispatched a leading figure in orchestrating the truth. Where there is doubt, may we British warships to retake the islands. end of the Cold War. bring faith. And where there is despair, Argentina surrendered on “They were kindred spirits,” may we bring hope.” June 14, 1982, and the victory— Brandreth said of the Thatcher-Reagan despite the deaths of 255 British alliance. “It was a partnership that ‘Mrs. Thatcher’s War’ servicemen, 649 Argentineans and really worked.” In the midst of the economic and three Falkland islanders—secured In June 1987, Thatcher became the social malaise in Britain, Thatcher Thatcher’s re-election the following first prime minister since 1820 to lead immediately took on austerity year, as well as her legacy. a party to three successive election measures, even insisting on frugality in “From June 14, 1982, right up victories. But with the rise of severe her official residence. She spoke out to her last week in office, Thatcher economic hardships, Thatcher became against trade unions and angered many dominated British politics as no one had a lightning rod for criticism among her in 1981 when talking about cuts in since Churchill,” writes John O’Sullivan colleagues and detractors. She was public spending during the recession. in his 2006 book, The President, the Pope castigated for becoming increasingly But the following year provided and the Prime Minister: Three Who autocratic, isolated and “over the top” Thatcher with her watershed moment. Changed the World. “She had the power in her dealings with cabinet members Argentina’s takeover of the Falklands and prestige to sustain a bold foreign and others. offered her a chance to demonstrate that and defense policy even against strong Thatcher endured several she lived up to the “Iron Lady” nick- opposition over the next eight years. ... challenges to her leadership of the name given her by her Cold War rivals, Thatcher gave an enormous boost to Conservative Party, only to prevail. the Soviets. Three days after the national morale.” But her approval ratings continued to “There can be no liberty unless there is economic liberty.” Imagine a Labour canvasser talking on the doorstep to those East German families when they settle in on “ freedom’s side of the wall. ‘You want to keep more of the money you earn? I’m afraid that’s very selfish. We shall want to tax that away. You want to own shares in your firm? We can’t have that. The state has to own your firm. You want to choose where to send your children to school? That’s very divisive. You’ll send your child where we tell you.’ ” Being powerful is like being a lady. If you have to tell people you are, you aren’t.”

www.dixonva lve.co m s u mm e r 2013 4 BOSS 19 “fight on and fight to win,” Thatcher— is a lonely job,” Thatcher lamented in after consulting with her cabinet The Downing Street Years. “In a sense, and speaking with the Queen and it ought to be: You cannot lead from the other world leaders—announced her crowd. But with Denis there I was never resignation. She would remain bitter alone. What a man. What a husband. about what she considered her ouster What a friend.” from power. To her allies and supporters, “We leave the United Kingdom in Margaret Thatcher remained an iconic, a very better state than when we came heroic figure who restored Britain’s here 11 and a half years ago,” Thatcher economy, political structure, world said a bit tearfully when leaving stature and national pride. To her 10 Downing Street for the last time. critics, she was the embodiment of Thatcher remained a vital political British hubris, intransigence and On June 8, 2010, former British Prime Minister figure, working closely behind the divisiveness. But all would agree that Thatcher waves as she stands with British scenes for years. In 1993, she wrote her era of governance left its mark Prime Minister David Cameron, on the doorstep a best-selling book, The Downing Street on Britain forever. of 10 Downing Street. Years, about her tenure as prime Brandreth believes Thatcher would plummet as Labour ascended in minister. Two years later, she authored have been pleased with the acclaimed the polls. The Path to Power, chronicling her life film made about her life, starring Meryl In November 1990, the resignation leading up to being prime minister. She Streep. “She wasn’t vainglorious,” he said of deputy prime minister Sir Geoffrey also toured the world as a lecturer until of Thatcher. “But she was aware of what Howe, the last remaining member of a series of strokes in 2002 forced her to she achieved, and that it was remarkable Thatcher’s original 1979 cabinet, give that up. and good. ... She was conscious of her sounded the death knell for her political The following year, Denis place in history.” career. Although initially vowing to Thatcher died. “Being Prime Minister HT-Series ISO 16028 Flushface Interchange No-Spill, Push-to-Connect Hydraulic Quick Disconnect Couplings

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Army Medal of Honor created by • 1” to 8” and ferrules on a number of Congress in July 1862. The fi rst U.S. • special 8” size sleeves available different hoses. Please contact Dixon’s Army soldiers to receive what would – some in stock customer service department at become the nation’s highest military Features: Safety: 877-963-4966 for additional honor were six members of a Union • Stocked in 12 locations around Only use the crimp style shanks product information or to raiding party who in 1862 penetrated the U.S. with the crimp style sleeves and schedule training. deep into Confederate territory to • Manufactured at Dixon’s ferrules. Due to differences in destroy bridges and railroad tracks between Chattanooga, Tennessee, and Atlanta, Georgia. TRIVIA Did you know that... One barrel of petroleum holds The average 1 1/4 lb. lobster is istanbul, Turkey, is the only 1930 - On July 13, France defeated 42 gallons. 7 to 9 years old. city in the world located on Mexico, 4-1, and the United States The longest word in the English Oenophobia is the fear of wines. two continents. defeated Belgium, 3-0, in the language with no vowels is Panophobia is the fear of Jennifer Aniston’s original name fi rst-ever World Cup football matches, “rhythms.” everything. is Jennifer Anastassakis. played simultaneously in host city The ball on top of a fl agpole is Mr. Rogers was an ordained The word “Tips” is actually an Montevideo, Uruguay. The World Cup called a “truck.” minister. acronym standing for “To Insure has since become the world’s most A hardboiled egg will spin. An un- A million dollars’ worth of $100 Prompt Service.” watched sporting event. cooked or soft-boiled egg will not. bills weighs only 22 pounds. in a deck of cards, the only king Jupiter’s moon Ganymede is An olive tree can live up to without a moustache is the king 1933 - On July 6, Major League larger than the planet Mercury. 1,500 years. of hearts. Baseball’s fi rst All-Star Game Los Angeles’ full name is “El The “vintage date” on a bottle of took place at Chicago’s Comiskey Pueblo de Nuestra Senora la Reina wine indicates the year the grapes www.randomtriviagenerator.com Park. The brainchild of a deter- de los Angeles de Porciuncula.” were picked, not the year of bottling. mined sports editor, the event was designed to bolster the sport and improve its reputation during ON THE LIGHTER SIDE the darkest years of the Great Two men waiting at the Pearly fi rst man. “You see, I knew my wife in the freezer, we’d both still Depression. Originally billed as a Gates strike up a conversation. was cheating on me, so one day I be alive.” one-time “Game of the Century,” “How’d you die?” the fi rst man showed up at home unexpectedly. it has now become a permanent An Englishman, a Frenchman, asks the second. I ran up to the bedroom, and found and much-loved fi xture of the a Spaniard and a German are all “I froze to death,” says the second. her alone, knitting. I rushed down baseball season. standing watching a street “That’s awful,” says the fi rst man. to the basement, but no one was performer do some excellent “How does it feel to freeze hiding there. I ran up to the second 1997 - At midnight on July 1, Hong juggling. The juggler notices that to death?” fl oor but found no one there Kong reverted to Chinese rule in a the four gentlemen have a very “It’s very uncomfortable at fi rst,” either. I went as fast as I could to ceremony attended by British Prime poor view, so he stands up on a says the second man. “You get the attic, and just as I got there, I Minister Tony Blair, Prince Charles, large wooden box and calls out, the shakes, and you get pains in had a massive heart attack Chinese President Jiang Zemin, and “Can you all see me now?” all your fi ngers and toes. But and died.” U.S. Secretary of State Madeleine “Yes.” eventually, it’s a very calm way to The second man shakes his head. Albright. A few thousand Hong “Oui.” go. You get numb and you kind of “That’s so ironic,” he says. Kongers protested the turnover, “Sí.” drift off, as if you’re sleeping. How “What do you mean?” asks the which was otherwise celebratory “Ja.” about you, how did you die?” fi rst man. and peaceful. “I had a heart attack,” says the “If you had only stopped to look www.anyjokes.net www.history.com

www.dixonva lve.co m s u mm e r 2013 4 BOss 21 Magnificent Maine The land of lobsters and lighthouses has activities and landscapes for every taste **By Paul E. Kandarian hat’s there to do in Maine? to all of it is easy, with two international WWhere do you want to start? airports and the newly expanded Amtrak How about the coast: Maine, the bigest Downeaster from Boston to Portland, of the six New England states with a total Freeport and Brunswick. From these area as large as the other five combined, has points, you can catch the Maine Eastern 5,500 miles of coastline, from sandy shores Railroad up the coast to Bath, Wicasset to craggy cliffs, and about 2,000 islands. and Rockland. Here, lobster is king; Maine produces “We have this magnificent coastline almost 90 percent of all lobster devoured in from beaches to dramatic rocky shores, the United States and the sweet crustacean numerous islands, mountain vistas, shows up on nearly every menu in the state. sparkling lakes, vast landscapes and miles of Inland waters? Whitewater rafting, kaya- rivers and streams,” says Carolann Ouellette, king, canoeing and fishing are in abundance director of the Maine Office of Tourism. in a state with a combined 32,000 miles of “You can connect with a wide variety of arts rivers and streams, equal to the total lengths and cultural offerings, dine on fresh seafood of the Mississippi, Amazon, Yangtze and and local products prepared by award- Nile rivers. winning chefs, and shop in everything from Camping, hiking and biking more outlet stores to small galleries.” to your liking? Maine has more than Families flock to Maine in summer for half a million acres of state and national outdoor experiences, including at Three parks, including the 92-mile Allagash Rivers Whitewater, a resort with access to Wilderness Waterway and a mile-high the Kennebec, Penobscot and Dead rivers mountain, Mount Katahdin. for all manner of water adventures—from And if you prefer the great indoors, easygoing paddles to muscle-burning rapids. head to Portland, a city with vibrant food, “One of our most popular [options] for arts and cultural scenes. Gaining entry families is a two-day trip, on an inflatable

Clockwise from top: View of Mount Katahdin from Sandy Spring Pond. Portland Harbor. Whitewater rafting at Three Rivers Whitewater. Sebago Lake, site of the Duck House. Wooden pier at Old Orchard Beach. Harvest on the Harbor.

22 BOSS 4 s u mm e r 2013 Portland Convention and Visitors Bureau

Three Rivers Whitewater Portland Convention and Visitors Bureau Carol Savage Photography Savage Carol Photography Savage Carol

Clockwise: Catching some rays at the Old Orchard Beach. Frenchmen’s Hole, a popular swimming spot. The picturesque Artist’s Covered Bridge, built in 1872, has a reputation for being the most painted bridge in the state. raft one day, then whitewater rafting multiple-day cruises aboard the Grace “Best Mountain Park” by Yankee the next,” says Judith Hutchinson, Bailey and Mercantile, both National Magazine. There is a nine-hole flying reservation specialist for Three Historic Landmarks that carry 29 -disc golf course, a new bungee tram- Rivers Whitewater. “It includes passengers; and the Mistress, which poline to supplement its existing zip camping, campfire cooking, all gear carries six. The trips leave from line tours, scenic lift rides, geocaching brought in for you and everything a Camden, and take you to tiny fishing adventures, wildlife encounters, family needs. It’s really a fantastic villages, islands and lighthouses, where mountain biking, canoeing, kayaking, bonding experience; it sets the tone you’ll see whales, seals and puffins up ATV tours, fishing and many other for a lot of summertime memories.” close, with rates from $475. outdoor activities (check the resort Feeling even more adventurous? Hit the cooling ocean waters website for pricing). Try their “Jump and Raft”—a tandem at popular spots like Ogunquit Beach, Stays of choice at Sunday River include the Jordan Grand Resort Hotel, close to the resort’s golf course, and Hit the cooling ocean waters at popular spots like Ogunquit Grand Summit Resort Hotel, close to Beach, a favorite for families; Old Orchard Beach, a seven-mile lifts and mountain bike trails. Nearby are lots of free activi- stretch of sand centered by the fabled Old Orchard Pier; and ties, including dips in old-fashioned Scarborough Beach State Park, one of the best in the state. swimming holes in the mountains of western Maine. Popular ones include Frenchman’s Hole, the Letter S Pool skydive jump followed by a one-day a favorite for families; Old Orchard and the Artist’s Covered Bridge. Sunday river raft adventure, which Hutchinson Beach, a seven-mile stretch of sand River’s hiking trails are free as well, and says is one of the company’s “most centered by the fabled Old Orchard nearby state parks offer opportunities popular offerings.” Pier; and Scarborough Beach State Park, for hikes—from easy loops to multiday With Maine Windjammer one of the best in the state. backpacking journeys. Cruises, you can sit back and let others Sunday River Resort in Bethel is a For the urban adventurer, Portland do the work—or join in yourself, if ski resort in winter and a hotbed of is a city of contrasts, with Victorian you’d like. The cruise line offers family fun in summer; it was voted neighborhoods on cobblestone streets to

24 BOSS 4 s u mm e r 2013 1 2 3

Not-To-Miss Lighthouses Maine has an abundance of iconic lighthouses, ever-flashing beacons of light that guide vessels in stormy ocean waters. Maine resident Alan Claude, noted lighthouse poster artist, recommends five must-sees for visitors.

1. Cape Neddick Light, York: Also known as navigational aid for ships on the way to Bath, “The Nubble,” this spectacular lighthouse is planted a city with four centuries of ship-building history. on a small rocky island. One of the state’s most popular lighthouses, it’s separated from shore by 4. P emaquid Point Light, Bristol: This classic white pyramid a 100-foot channel. lighthouse, built in 1835, has the distinction of being the first sentinel in Maine to be automated when the keeper 2. Portland Head Light, Cape Elizabeth: A majestic position was eliminated in 1934. Climb to the top and beauty, this light house perches on a rocky promontory check out the Fresnel lens, which flashes every six at Fort Williams Park. Built in 1791, it is the state’s oldest seconds and is visible for 14 nautical miles. lighthouse. The park and picturesque lighthouse attract about a million visitors a year. 5. Rockland Breakwater Light, Rockland: Sitting at the tip of a nearly mile-long jetty, this lighthouse is 3. Doubling Point Light, Arrowsic: This little-known but surrounded by sea, hillsides, ships and lots of fresh utterly charming wooden octagonal lighthouse on the Maine air, through which cuts a fog-horn blast every Kennebec River was one of four built in 1898 to provide 15 seconds.

4 5

www.dixonva lve.co m s u mm e r 2013 4 BOSS 25 world-class theater, dining and culture. Stay at the recently renovated Portland Regency Hotel and hit the city sites. Last fall, the Portland Museum of Art opened its Winslow Homer Studio in Prouts Neck, a renovated and preserved studio lauded as one of the most significant locations in the history of American art, where Homer lived and painted many of his masterpieces. oods

W Also check out SPACE Gallery in the heart of Portland’s arts district, with Kelly Kelly 10 exhibitions and more than 200 events each year, including live music, Summer Festivals documentary and indie films, visual You can’t swing a lobster in Maine without hitting a festival; each arts, lectures and more. summer the state celebrates everything from soft drinks to crafts to Music lovers enthuse over the blueberries to, of course, lobsters. Portland Symphony Orchestra, the largest performing arts group in Maine, which offers a variety of performances— The Moxie Festival (July 12–14): An ode to the Maine-made soft drink, this from pops to Mozart—in the 1,900-seat festival in Lisbon Falls includes a native American powwow, parade, 5K race, Merrill Auditorium, as well as outdoor car show, river race and more, all in honor of a soda that became the state’s shows. Portland Stage puts on seven *official soft drink in 2005. (www.moxiefestival.com) shows a season, which play to more than 50,000 people annually, and has The Maine Lobster Festival (July 31–Aug. 4): This festival honors the a theater workshop for kids in summer lobster with five days of feasting and fun on the midcoast, featuring as well. a sea goddess coronation, parade, entertainment, an international lobster The city’s food scene has grown *crate race, cooking contests and, oh yes, 20,000 pounds of lobster. tremendously in the last few years, (www.mainelobsterfestival.com) and is today recognized by national and international culinary experts. The Machias Blueberry Festival (Aug. 16–18): Machias is a town of 2,500 Dry Dock Restaurant & Tavern is hot that swells to 25,000 for the festival, which celebrates the blueberry in with tourists and locals, made famous a state that produces nearly 85 percent of the world’s supply. Partake aplenty by author/fisherwoman Linda *in all things blueberry, including a blueberry musical, blueberry pie-eating Greenlaw (of The Perfect Storm fame); contest and blueberry farm tours. (www.machiasblueberry.com) the harbor-side eatery offers great food to match the view. For a complete list of festivals, go to www.visitmaine.com A good way to check out the food scene is with Maine Foodie Tours in Portland, which includes tours by foot or trolley, and a “bike-and-brew” tour of five lighthouses in the area, and then three breweries by shuttle. And be sure to check out the state’s rich nautical history at the Maine Maritime Museum, which contains exhibits and artifacts, a historic shipyard with five original 19th-century build- ings, and New England’s largest sculpture—a full-size representation of the largest wooden sailing vessel ever built, the Wyoming. xie Festival Committee xie Festival For those in the family who love Mo to shop, don’t miss a visit to the

26 BOSS 4 s u mm e r 2013 Tickets go fast for the Portland Sea Dogs, Double-A affi liate of the Boston Red Sox. original L.L. Bean Outlet, located just “Maine Monster” out in left 20 minutes north of Portland in fi eld—a replica of Fenway Freeport. Th e company’s fl agship store, Park’s Green Monster. (Don’t located on Main Street for nearly a wait until the last minute to century, is open seven days a week, get tickets—they go fast.) 24 hours a day. Th e gigantic duck boot In Maine, “the possibilities sculpture that sits out front makes the are as varied and unique as the store impossible to miss. state itself,” says Ouellette of a Baseball fans will want to take in a state whose license plates bear Portland Sea Dogs game while they’re the word “Vacationland.” in town. Th e popular Double-A affi liate “It’s a place where you of the Boston Red Sox makes its home can truly follow your own at Hadlock Field, which features the inner compass.”

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www.dixonva lve.co m s u mm e r 2013 4 BOss 27 Tower Power

28 BOSS 4 s u mm e r 2013 Built as a gateway to the 1889 World’s Fair, the Eiffel Tower was a symbol of defiance By Eugene Finerman

travel posters and movies, obliged to pay an indemnity—in gold— of the country’s grandeur and greatness. the Eiffel Tower seems to that was intended to cripple her In the past, Paris had been the site In define romance. Yet when economy; and until that indemnity was of several world’s fairs—Expositions the tower was constructed in the 1880s, paid, German troops would occupy Universelles—and they had proved it was an act of defiance. The world’s Northern France. Here, at least, the enjoyable and profitable. Why not tallest structure, composed of an Germans underestimated France; the another World’s Fair, and this one intricate lattice of wrought iron, French raised the money in less than a celebration of France herself! The certainly refuted both the laws of three years. French government would make this gravity and the conventions of beauty. a priority. This Exposition would be But more than that, the Eiffel Tower in 1889, the centenary of the French would proclaim to the world that France Revolution. There was a certain Gallic was not to be dismissed. If other gall in that choice of a theme. Most countries now had greater armies or of Europe abhorred the idea of the more extensive empires, France French Revolution; it conjured images remained the cultural center of Europe. of the guillotine and memories of A decade earlier, France was Napoleon. Yet, a World’s Fair in Paris in ruins. In 1870, a French diplomat had an undeniable allure; commerce and a Prussian dignitary had an and entertainment would take argument. The Prussian Crown precedence over politics. demanded an apology, the French But such an Exposition would government refused, and the conse- require years of preparation and bold quence was the Franco-Prussian War. planning. In 1884, a government France thought it would teach Prussia commission announced a competition a lesson, but it was Prussia that had to create a monument that would done all the studying. The German represent the spirit of the World’s Fair. army was ready for war, the French The challenge certainly piqued the simply for a parade. Within two interest of Gustave Eiffel (1832–1923), months, the French army had been France’s greatest engineer. His bridges trapped and captured. Paris was Engineer Gustave Eiffel employed 40 draftsmen spanned rivers in Bolivia, Hungary and besieged, enduring four months of to produce a full-scale design of his tower. Indo-China. He was the engineering bombardment and starvation before it consultant to the governments of Russia surrendered. By the time the French By the 1880s the French economy and Japan. The Statue of Liberty, asked for an armistice, they had lost was flourishing, and Paris seemed France’s gift to a fellow republic, was 138,000 men; the German losses were more beautiful than ever. But the losses constructed on a framework designed 28,000 dead. The relative ease of its and humiliation could not be forgotten. by Eiffel. Given his worldwide commit- victories did not make Prussia more On Paris’ Montmartre, the highest ments, Eiffel employed a staff of magnanimous. France was to be elevation in the city, the basilica of Sacré engineers, architects and draftsmen. In humiliated. The French provinces of Coeur was being built to commemorate fact, it was one of his subordinates, an Alsace and Lorraine were annexed by France’s dead. French pride demanded engineer named Maurice Koechlin, who the German state. France was further some form of vengeance, an affirmation first sketched a design of a unique tower.

www.dixonva lve.co m s u mm e r 2013 4 BOSS 29 Built on the Champs de Mars, the Eiffel Tower served as the gateway to the 1889 World’s Fair. Construction, begun in early 1887, stretched over many months. These images capture the progress as it unfolded: March 15, 1888; May 10, 1888; October 14, 1888; and December 16, 1888. The final photo shows fairgoers walking under the completed tower’s arched base in 1889.

There would be four giant structure. The blueprints took up 5,000 receive all the proceeds from ticket sales columns of wrought iron, a strong sheets of drawing paper. during the Exposition and for the next but malleable metal. The columns More than 100 designs were 20 years. Eiffel agreed. would taper until, some 600 feet presented for the competition, but it The tower would be built on (183 meters) above ground, they would proved to be no contest. On May 12, the Champs de Mars and serve as form one tower that would rise another 1886, the Exposition Committee the gateway to the Exposition. 300 feet (91 meters). Their latticework approved Eiffel’s proposal. However, Construction began on January 22, structure would limit wind resistance, so it would be possible for the tower to reach an unprecedented height of More than 100 designs were presented 984 feet (300 meters). That would be for the competition, but it proved to be twice as high as the Washington Monument, then the world’s tallest no contest. On May 12, 1886, the Exposition building. Eiffel recognized the brilliance of Koechlin’s proposal, and he applied Committee approved Eiffel’s proposal. the resources of his company into turning a sketch into a blueprint. there still were financial considerations. 1887. The foundations were laid 51 Under Eiffel’s supervision, 40 draftsmen The committee had not anticipated feet underground; that required the worked on a full-scale design of the the price of a masterpiece; Eiffel excavation of 1 million cubic feet of tower. There were to be 18,000 iron estimated a cost of 6 million francs soil. By June the columns began to girders, beams and joists, each ($1 million then, $25 million today). rise. Three hundred workers assembled individually designed with a mathemat- The government would pay a quarter of the iron pieces in accordance with ical precision. Any deviation or the expenses, but Eiffel had to raise the the meticulous plans. But the miscalculation would threaten the rest. However, his company would incomplete structure did not look

30 BOSS 4 s u mm e r 2013 like a masterpiece. In an open letter annihilated by Eiffel’s hideous marketplace—with belly dancers. From to the Exposition Committee, some fantasy. For twenty years, over the America, there was Buffalo Bill and his of France’s leading artists and writers— city of Paris still vibrant with the Wild West Show; the sharpshooting including Guy de Maupassant and genius of so many centuries, we shall Annie Oakley was the crowd favorite. Charles Gounod—denounced see, spreading out like a blot of ink, Reflecting the latest advances in the Tower: the shadow of this disgusting column technology, the Fair was lit by electricity. of bolted tin. With that added illumination, the Eiffel We come, writers, painters, sculptors, Tower stood as distinct in the night architects, passionate lovers of the Gounod eventually conceded that as it did in the day. Although the beauty of Paris—a beauty until now he was wrong. Maupassant never did. Exposition ended in October, tourists unspoiled—to protest with all our And the construction continued. The continued to flock to see the world’s might, with all our outrage, in the Eiffel Tower was completed in March tallest building. In its first year, the name of slighted French taste, in the 1889 and formally opened on March 31. Tower sold 1.9 million admissions. name of threatened French art and Ironically, the American-made elevators Gustave Eiffel recouped his entire history, against the erection, in the had yet to be installed, so anyone who investment in five months. heart of our capital, of the useless wanted to get to the Tower’s top had to According to the original and monstrous Eiffel Tower… climb 1,710 stairs. The prime minister agreement, the Eiffel Tower was to of France declined, but Gustave Eiffel have been torn down after 20 years. Listen to our plea! Imagine now and a few hardy journalists made the That clause was obviously revised. a ridiculous tall tower dominating 40-minute ascent. Once there, in sight It remains, no longer the world’s tallest Paris like a gigantic black factory of all Paris, Eiffel hoisted the flag of structure but one of the world’s most smokestack, crushing with its France. French cannons answered with beloved landmarks. Today, more than barbaric mass Notre Dame, Sainte a 20-gun salute. 250 million visitors have ascended Chapelle, the Tour Saint-Jacques, The Exposition opened on May 6, the Eiffel Tower. the Louvre, the dome of Les Invalides, and the Eiffel Tower was the gateway to In the 1880s, a wounded France the Arc de Triomphe, all our 61,722 exhibits and shows. Visitors sought a symbol of her greatness; the humiliated monuments, all our could see replicas of the Bastille, Eiffel Tower continues to prove it. dwarfed architecture, which will be Javanese villages and an Egyptian www.dixonva lve.co m s u mm e r 2013 4 BOSS 31 diXon SPotlight/By DaViD murPhy anD sean anDersen

Solutions That Sell

iniTiAL COnTACT MADE > Dixon was presented with the facts December 28, 2012 to the left and asked to recommend EnD USER CUSTOMER a solution. Refi ning company Th e refi nery was using a competitor’s dry disconnect coupler APPLiCATiOn and having issues with the valve Heavy crude oil opening when not in service and wORKinG PRESSURE causing spillage. Spillage of heavy crude 150 PSI is a huge concern for the customer, but a greater concern was the potential of and everyone’s questions and concerns TEMPERATURE bodily harm to employees. were answered. Ambient Aft er evaluating the coupler Th ey were delighted to hear the currently in service, it was determined fl ow rate would increase from 600 to CHALLEnGE that the heavy crude was not allowing 1000 GPM with the Dixon dry Customer would like to use a product that will increase the the valve to lock in the shut position. disconnect. Another key benefi t fl ow rate and lower the time When the workers disconnected the of the dry disconnect is its locking needed to unload the railcar. hose and moved it out of service, on mechanism. Th e Dixon dry Also the end user desires occasion the locking arm would open. disconnect design has a twist to lock a product that is lighter in Dixon was asked to come on site with the connection which provides a order to reduce risk of employee the industrial distributor to assess the 100 percent assurance that there injury when connecting application and propose a solution. will not be any valves popping open and disconnecting. In a meeting with 20 representatives when not connected. from the refi nery, including the safety, At the conclusion of the meeting, RECOMMEnDED PRODUCT Dixon dry disconnect environmental, operations and Dixon joined the operation team and purchasing managers, Dixon displayed took the coupling to the railcar where it BUSinESS EARnED its dry disconnect. Th e meeting was was installed and tested. Th e refi nery $85,000 on December 31, 2012 very benefi cial because all departments workers took turns connecting and from the refi nery were represented disconnecting the coupler. All were

OTHER DRY DISCONNECTS AND BREAKAWAYS AVAILABLE FROM DIXON

Mann-Tek design Bayonet design Safety breakaways • Dry disconnect • Dry disconnect • Industrial version • Dry aviation (breaking bolt design) Steam service • Dry gas • Marine version • Dry disconnect (breaking bolt design) Cam & Groove design APi coupler • Dry disconnect • Automatic action • Actuator style upon contact with API adapter

32 BOss 4 s u mm e r 2013 Kill the Spill! with Mann Tek Dry Disconnects

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highly impressed with its ease of use. Th ey preferred the two handle design on the Dixon disconnect over the single handle on the API coupler. Th e overall consensus was the Dixon coupler was much easier to handle, as well as to connect and disconnect. Aft er putting the Dixon dry disconnect in service and allowing the customer to test the unit, we off ered a complete solution consisting of: Features: • easy to handle, just push and turn 1. Supplying a dry disconnect that • saves time by eliminating the need to drain pipes would increase the fl ow rate and, in • valve cannot be opened until the unit is safely coupled turn, increase productivity. • reliable rugged construction 2. A dry disconnect that would allow • optional selectivity for preventing contamination due to cross-coupling. only the heavy crude to fl ow when • a low number of moving parts, uncomplicated design and high quality coupled, preventing any spillage and materials ensures long product life potential danger to employees. 3. A more ergonomic unit that reduces Materials: OTHER DRY DISCONNECTS AND BREAKAWAYS AVAILABLE FROM DIXON the risk of potential bodily harm to • aluminum, brass-gunmetal and stainless steel the operator.

Th e end result is that the distributor Click to learn more! placed a single order for $85,000 to Dixon to outfi t the railcars currently in Dixon service. Th e customer will be placing an 800 High Street, Chestertown, MD 21620 identical order because the facility is ph 877.963.4966 • fx 800.283.4966 being expanded and the number of railcars doubled. dixonvalve.com customer service: 877.963.4966

www.dixonva lve.co m s u mm e r 2013 4 BOss 33 KeePing it Safe/By Phil kimBle Just Say No!

> For most of us, saying no can be Finished with their fi rst house of extremely diffi cult—particularly saying the day, two technicians were reeling in no to our bosses when they set that the pressure washer hoses on their “new” project on top of the stack of truck, when they noticed a small existing ones. bulge in the middle of one of them. that either It is natural to have a desire to Concerned, they called their scheduling the hose would get please and feel wanted by those close to boss to fi nd out what he wanted them to fi xed, or they would need to look for us or in a position of authority. But, do. Th e maintenance supervisor got on new jobs. Th ey quickly removed the there are times we all must say no, in the phone and told them to take the assembly and rushed to the hose shop. both our personal and professional hose off the reel and go to the shop When the two technicians lives. In business, we’ve all felt our knees where they purchased it to get it fi xed. arrived, they plopped the hose on the weaken when a customer makes an Angrily, he added that he didn’t know counter and said they needed it unusual request where the appropriate what they had done to his new hose, but repaired. Th e counter person chuckled response would be no. Under those he wasn’t going to get his “butt chewed” and replied, “Th at’s not happening!” conditions, saying yes can have for spending money needlessly. He also Alarmed, the technicians explained that pernicious consquences… informed them, in no uncertain terms, they had been given strict orders to get

34 BOss 4 s u mm e r 2013 this fi xed immediately. His response already heard before. Seeing how “repair” on the other hose let loose! was that he had just gotten back from desperate they were, however, he said With blinding speed, the hose whipped a workshop where one of the topics was that he would give it a shot. his legs out from under him, breaking “what to do” and “what not to do,” and When the supposedly “successful” one and severely lacerating the other. that this defi nitely falls under the “not repair was completed, the relieved Saying yes to a child’s teary-eyed to do” category. Th ese hoses have technicians called their scheduling boss, plea or a customer’s insistent request special fi ttings, they’re bought pre-made from the manufacturer, and it takes up In business, saying no to potentially dangerous to a week to get them in. While taking the scenic route back situations is the act of a good corporate citizen. to the shop and discussing their future employment options, the two “defeated” and then moved on to the next home. can produce less than desirable results. men noticed a sign on a building that When they arrived, one technician In business, saying no to potentially read, “Hose assemblies made or attached cleaning wands to the hoses on dangerous situations is the act of a good repaired while you wait.” Certain that both reels and uncoiled the “repaired” corporate citizen who cares more about this must be divine intervention, they hose, while the other started the pump his customer’s future and well-being pulled into the parking lot, grabbed the motor. He hurriedly grabbed the wand than about the immediate reward of hose and ran inside. When they on the other reel, while running toward the sale. explained their predicament to the his workmate who had already started salesman, he told them what they had spraying the house. Just then, the

Need to run multiple products at the same time? We have the solution! Application: With the Dixon / Rieger double-seat mix-proof design, you Available in several valve body types are able to stream two fluids through the same valve simultaneously without worry of cross-contamination. Features: • one-piece solid bar valve body • no weld torsion • water-hammer safe up to 435 PSI (30 bar) • balanced valve disks 85-06 Also available are valves with different sizes • lightweight: 4", 68 lbs on the upper to the lower process line. • standard actuator with 3 lift functions • easy cleaning by lifting of both disks • service without compressed air • valve insert removable upwards • radial sealing of both valve seats • only 4 seals in product space • change seals without special tools • 316L stainless steel in contact with product • inner surface Ra 0,8 μm (standard)

We have a complete line of PMO valves available. Dixon Sanitary N25 W23040 Paul Road • Pewaukee, WI 53072 • ph 800.789.1718 • fx 800.789.4046

bradfordfittings.com • customer service: 800.789.1718

www.dixonva lve.co m s u mm e r 2013 4 BOss 35 HEALTH/By maria blackburn Keeping Your Skin Healthy By taking proper precautions, you can enjoy summer fun in the sun

> Ronald Siegle is an outdoorsy kind of cancer and accounts for nearly half hours and after swimming, toweling of guy. He golfs. He scuba dives. of all cancers in the United States, isn’t off or sweating. For extended outdoor And when he’s not at the office, the difficult. It just takes some knowledge, activity, use a water-resistant, “gentleman farmer” spends his time a little bit of planning and some broad-spectrum sunscreen with an on his 11 acres of land, gardening simple gear. SPF of 30 or higher. Make sure to use and taking care of his animals. Here are some tips: 1 ounce of sunscreen (enough to fill You might think that because Siegle Suit up. Cover your skin with a shot glass) and apply it 30 minutes is a dermatologist and a spokesman for protective clothing to help keep it safe before going outside to all exposed the Skin Cancer Foundation that he would caution his patients and others to “A tan is an indication that damage has been hide out indoors in order to avoid the sun’s harmful rays and reduce their risk done to the skin. There is no such thing as a of skin cancer. In fact, his advice healthy tan.” —Dermatologist Ronald Siegle couldn’t be more different. “I want people to go outside and live life, not stay in and hibernate,” he says. “People from the sun. Make sure that fabrics are areas of your body. Don’t forget to use should be able to do what they want to tightly woven and can’t be seen through sunscreen on hazy or overcast days, do outdoors, what makes them happy. when held up to the light. and remember to protect your ears But there is a way to do it and be safe Get the right sunscreen and use it. and neck, too. without limiting your enjoyment.” Make sure to slather sunscreen with an Look cool. Wearing sunglasses with Protecting your skin from skin SPF of 15 or higher on any skin that’s 99 to 100 percent UV absorption rate cancer, which is the most common form exposed to the sun. Reapply every two provides optimal protection to the eyes. Take a lesson from Australia. In Australia, which has the world’s highest incidence of skin cancer, public health officials recently launched a skin cancer prevention program that includes covering playgrounds and pools with tents and instituting a “No hat, No play!” rule at schools. Follow their lead by seeking shade between 10 a.m. and 4 p.m. when the sun is at its strongest and always wearing a broad-brimmed hat outdoors. Know that no tan is a healthy tan. Many people grew up thinking that a tan is a sign of good health. It’s not. “A tan is an indication that damage has been done to the skin,” says Siegle. “There is no such thing as a healthy tan.” Get your vitamin D indoors. Yes, the sun provides vitamin D, which

36 BOSS 4 s u mm e r 2013 has been shown to be important for their risk of skin strong bones and a healthy immune cancer by 75 percent, system. Because the sun also exposes according to the one to harmful ultraviolet radiation, International Agency for experts suggest that you get your Research on Cancer. The agency recommended 600 international units recently listed ultraviolet (or 800 international units if you are 70 radiation-emitting tanning beds as and you can see the difference between or older) of vitamin D a day from food “carcinogenic to humans”—their where the sun has shone and where it sources like oily fish, fortified dairy highest category of cancer risk. If you hasn’t,” he says. “Prudent sun protection products and cereals, and supplements. use indoor tanning, please stop. And done right definitely yields great Seek help. If you notice any change don’t let the young people in your benefits when we get older.” on your skin, including the spread of family start tanning, indoors or outside. Know your stuff. Got questions pigmentation, change in the size and/or Maintain your youth. There’s a about protecting your skin and prevent- color of a mole, or increased itchiness hidden bonus to taking steps to protect ing skin cancer? The Skin Cancer or tenderness in a certain area, go see your skin from skin cancer: You’ll end Foundation at www.skincancer.org has your doctor. up looking younger. “About 90 percent lots of information, tips and true stories Just say no to tanning beds. of the things we attribute to aging are that will help provide answers. People under the age of 35 who use actually due to excess sun exposure,” For more information, visit indoor tanning machines increase Siegle says. “Examine your own body www.skincancer.org

Can’t anyone supply fi ttings tough enough for fracking operations?

Dixon’s new line of industrial frac fi ttings can take the abuse. Just one way we’re answering your tough questions with Dixon innovation.

Application: The fast-paced supplying of water and sand slurry to hydraulic fracturing sites. Features: • one-piece design • interchangeable with current fi ttings • hammer nut forged to ASTM 105N Standards • machined malleable iron stems to ASTM A47; all stems zinc plated • 400 PSI at working pressure of 70°F

Dixon Valve 800 High Street • Chestertown, MD 21620 • ph 877.963.4966 • fx 800.283.4966

dixonvalve.com • customer service: 877.963.4966

www.dixonva lve.co m s u mm e r 2013 4 BOSS 37 INVENTIONS/b y christine stutz

One Slippery Character Nothing sticks against Teflon®

> Teflon is a great example of a made it ideal as a coating for U.S.-based Teflon-coated serendipitous invention. machine parts that slide against pan was marketed as “The In 1938, a DuPont researcher named one another. During World War Happy Pan.” Roy Plunkett was trying to develop a II, Teflon was extremely useful Today, Teflon and its nontoxic refrigerant. He and an assis- in the Manhattan Project. In derivatives are found in light tant at DuPont’s Jackson Laboratory 1945, the product was trade- bulbs, hair products, wiring were experimenting with gases related marked as Teflon®, and its insulation, carpeting and furnishings, to Freon® refrigerants, using chilled, manufacturing process windshield wipers, eyeglass lenses and pressurized cylinders. To their surprise, was patented. countless other products. It even coats they found that in one cylinder the the fiberglass roof of the 20-acre gaseous material had become solid. Hubert H. Humphrey Metrodome in The gas had polymerized, or Minneapolis. bonded, into a waxy white powder, a In contemporary conversation, resin later named PTFE. Rather than Teflon is often used as a nickname for discard the apparent mistake, the people—especially elected officials—to naturally curious Plunkett ran whom criticism does not stick. The some tests on the new substance term was first used in reference to U.S. to determine its properties. At the President Ronald Reagan, who became time, the 27-year-old could not known as “the Teflon president.” have imagined that this material President Bill Clinton has also had this would go on to become one of the term attached to him, as did former best known and most widely used British Prime Minister Tony Blair, polymers of all time. whom the British press often referred to Plunkett found the resin to be as “Teflon Tony.” extremely slippery, chemically stable Teflon inventor Roy Plunkett went and resistant to corrosion, with a very on to a distinctive career with DuPont, high melting point. It is also one of the before retiring as director of operations largest molecules known to science. It of Freon products in 1975. Over the showed so much potential for commer- years he received many honors. He was cial and industrial application that it By the 1960s, Teflon in various inducted into the Plastics Hall of Fame was assigned to the Plastics division at forms was in wider use, as a stain in 1973 and the National Inventors’ DuPont for further study. repellent in fabrics, as an ingredient in Hall of Fame in 1985. Plunkett died in At first it appeared the material wire insulation and, most famously, 1994, at the age of 83. Today, DuPont would have limited application because as a nonstick coating for cookware. continues to honor him with an award it was so costly to produce. Teflon The first nonstick pan using Teflon, in his name that recognizes those who initially was sold to industry and the made by a French engineer in 1954, was contribute important new products military, where its low friction level called Tefal. Seven years later, the first using Teflon.

38 BOSS 4 s u mm e r 2013 ©2012 Dixon Valve & Coupling Company. All rights reserved. ©2012 Dixon Valve & Coupling Company. All rights reserved.

GOGO AHEAD: AHEAD: ASK ASK THE THE TOUGH TOUGH QUESTIONS. QUESTIONS. ATAT DIXON’S DIXON’S INNOVATION INNOVATION CENTER, CENTER, THAT’STHAT’S HOW HOW WE WE COME COME UP UP WITH WITH THE THE BEST BEST ANSWERS. ANSWERS.

At Dixon,At Dixon, we’re we’re much much more more than than quality quality products, products, people people and andcustomer customer service. service. We’reWe’re the theplace place to go to forgo answersfor answers to your to your processing processing challenges. challenges. FindingFinding new new ways ways to optimize to optimize operations operations … reduce… reduce maintenance maintenance downtime downtime … promote… promote better better safety safety and andenvironmental environmental compliance.compliance. These These are arethe thereasons reasons why why we openedwe opened our ourInnovation Innovation Center Center – the – theindustry’s industry’s newest newest product product R&D R&D resource resource featuringfeaturing state-of-the-art state-of-the-art equipment, equipment, a dedicated a dedicated engineering engineering staff, staff, and andinteractive interactive training training facilities. facilities. BringBring us your us your challenges. challenges. Let’s Let’s work work together together to develop to develop the thenew new generation generation of products of products and andsolutions. solutions. Dixon:Dixon: The The Right Right Connection Connection for innovation.for innovation.

Call:Call: 877-963-4966 877-963-4966 dixonvalve.com/innovationcenter Logistics helps your business go anywhere. You need a steady flow of components and products on the front end of your supply chain and the flexibility to meet your customers’ delivery needs on the back end. With UPS, your supply chain can fire on all cylinders. Our logistics experts can help you take days and dollars out of your supply chain by eliminating bottlenecks, minimizing delays, and providing easy-to-use UPS technology for a smoother operation. Put the power of logistics to work for you. Learn more at thenewlogisticscom.

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