Welcome to our Star Alliance Switzerland Newsletter! Online-Version
FLIGHT SEARCH FLIGHT STATUS ROUND THE WORLD STARALLIANCE.CH
Dear Mr. Wipraechtiger,
Just recently Star Alliance enhanced the connection service at selected Star Alliance hubs Newark (EWR) and London (LHR). This way, we help our customers every day when transferring from one Star carrier to another.
The Connection Service springs into action if an incoming Star Alliance flight is delayed. Then Connection Service staff monitor the transfer window for passengers with an onward flight on another member airline and flag any cases where a customer and checked bags appear at risk of missing the connection. Passengers with tight connections will be escorted by a Connection Service agent, while the baggage handling is being expedited, to ensuring the customer and his baggage reach the connecting flight as soon as possible.
In cases, where the connecting flight cannot be reached, the Connection Service team takes care of rebookings to ensure, our customers can continue their journey as seamless as possible.
In Europe, the Star Alliance Connection Service is available in Frankfurt (FRA),Munich (MUC) and London (LHR) . In North America, the service is available in Chicago (ORD), Denver (DEN), Houston (IAH), Los Angeles (LAX), Newark (EWR),San Francisco (SFO), Toronto (YYZ) and Washington Dulles (IAD).
Have a good journey!
Regula Kunz
Star Alliance Coordinator Switzerland
Overview Regional News
STAR ALLIANCE CELEBRATES BRINGING HOME THE SKYTRAX WORLD AIRLINE AWARD FOR THE BEST AIRLINE ALLIANCE
LOUNGE 2019
The Star Alliance Lounge Los Angeles has once again received the Skytrax World Airline Award for the World’s Best Airline Alliance Lounge. It is the fifth year in a row for Star Alliance to receive the coveted accolade for the Air New Zealand led Star Alliance branded lounge at Los Angeles’ Tom Bradley International Terminal.
To celebrate this historic achievement with partners and employees, the Star Alliance Lounge Los Angeles hosted a lounge event on 19th June.
Read on
STAR ALLIANCE MEMBER CARRIER NEWS
July 2019
AEGEAN is voted as Europe's Air Canada best Airline in North
Best regional Airline at the 2019 America, again.
Skytrax World Airline Awards
AEGEAN is honoured to receive this award Read on
for the 10th time
Read on
Air China launches Hangzhou- “Waltz into the World”: Austrian
Rome flights Airlines Launches New
Advertising Campaign On June 12th, Air China launched their
three-weekly Hangzhou-Rome service. • Advertising push has been on air since
June 10, 2019 • First brand campaign with Read on the new Austrian Airlines creative agency
thjnk stands for #FeelsLikeAustrian • 360- degree integration of TV, print, online, out-of-
home and social media
Read on
THE LOFT by Brussels Airlines Ethiopian Airlines: voted as and Lexus at Brussels Airport “Best Airline in Africa” for the named “Europe’s Leading 3rd consecutive year at Skytrax
Airport Lounge 2019” at the 26th 2019 World Airlines Awards
edition of the World Travel Ethiopian Airlines, the largest Aviation Group Awards in Africa, SKYTRAX certified Four Star
Global Airline and Star Alliance member, is The World Travel Awards, the prestigious pleased to announce that: it was voted as and globally recognized honours programme “Best Airline in Africa” for the 3rd in global travel and tourism, celebrate consecutive year at Skytrax 2019 World organizations that are recognized for their Airlines Awards + first-year anniversary of commitment to excellence. Votes are not successful operations in the Geneva airport. only performed by customers, but also by
travel and tourism professionals. Read on
Read on
Lufthansa takes off from Munich SAS announces first A350
with new destinations flights and features
Tallinn and Newcastle in the 2019/2020
winter flight schedule Read on
Read on
SWISS earns Skytrax award for United Polaris Lounge Named
World’s Best First Class Lounge Best Business Class Lounge in
the World SWISS has been honoured for its Terminal E
First Class Lounge at Zurich Airport in this Polaris lounges have impressed customers year’s Skytrax World Airline Awards. The from the first unveiling in 2016 and have annual distinctions are based on a survey grown in popularity amongst international air conducted by the Skytrax market research travelers year-on-year institute of some 20 million air travellers worldwide. This year’s Skytrax World Airline Read on Awards produced no fewer than four first places for the Hub Airlines of the Lufthansa
Group.
Read on
ROUND THE WORLD WITH STAR ALLIANCE
24,902 miles circumference, 7 billion people and over 6,000 languages - whatever you dream of doing, and wherever you dream of going, the Star Alliance Round the World Fare is your
ticket to the world.
Book & Fly
STAR ALLIANCE PICTURE OF THE MONTH The Star Alliance Lounge Los Angeles has once again received the Skytrax
World Airline Award for the World’s Best Airline Alliance Lounge
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CONTACTS HELP LEGAL UNSUBSCRIBE MYPROFILE
Address Contact Star Alliance Services GmbH Represented by: Frankfurt Airport Centre, Main Lobby The Chief Executive Officer (CEO) D-60546 Frankfurt/Main Mr. Jeffrey Mau Seong Goh
Fax: +49 (0) 69 96375500 Registered in the Trade Register
E-Mail: [email protected] Lower District Court
Frankfurt/Main, HRB 50030
USR-IDNR: DE813350244
About Star Alliance: The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines and United. Overall, the Star Alliance network currently offers more than 18,800 daily flights to 1,317 airports in 193 countries. Further connecting
flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
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