JS JOURNAL IS PUBLISHED FOR EMPLOYEES OF SAINSBURY'S SUPERMARKETS, SAVACENTRE AND HOMEBASE 1

FINANCIAL RESULTS SPECIAL NEWSROUND

This month features our annual pull-out Employee Report, giving you the year-end financial results and reporting on the Group businesses over the year, together with the board's plans for the future. We've also got the Help for staff who top management to reply to the questions you've raised about the business. Why is Phil Woodland, In the main part of your magazine we've got features manager of Badger Farm in were mis-sold a on this summer's Special Olympics and how one member Winchester, sharing a bowl of pasta with the great tenor? of staff looked at food preparation from a different angle Find out on the opposite page. personal pension - catering for the British army in Bosnia. We also bring you the latest news, store openings, The trustees of the £2 billion set the pattern for a much- SSA bargains and competitions. So get stuck in! Sainsbury pension fund are needed acceleration in the Best wishes, speeding up the process of handling of all those people redress for the 600 plus who were mis-sold personal fibecca fVWriS Sainsbury's employees who pensions: "We are optimistic previously left the ^^^m ••IB that as many cases company scheme as possible can be Sainsbury's carries the torch and were mis-sold settled in the next for the Special Olympics this We are personal pension three months," he summer, see page 5. optimistic that 2 : Newsround plans. said. as many cases 5 : Under starters' orders Sainsbury's will If you are now a give personal pen­ as possible can member of the JS Tlie Special Olympics begins in July with a torcli run via Sainsbury's stores sion providers a be settled in Pension Scheme but reinstatement quote the next three believe that you had 6 : Store openings within seven days 11 previously been mis- and will guarantee months. sold a personal pen- 8 : Writelines the quote for three ^^^" ^•^ sion, contact your Letters page months. The only informa­ personnel manager or the tion the pension providers Pensions Department at 10 : Out and about need to supply Sainsbury's Norwich House, Streatham. Your activities instore - and out of hours Savacentre Leeds celebrates with is the name, national They will provide you, and its opening with a very insurance number and period whoever mis-sold the person­ special cake, see page 7. 12 : What's new instore of pensionable service to be al pension, with a statement Latest product news reinstated. showing how much it will cost to buy back the missing 14 : Pit your wits Sainsbury's pensions period of pensionable service The competitions and puzzle page manager Geof Pearson bel­ ieves that their initiative will within the Sainsbury scheme. 16 : Suppliers get a grilling JS quizzes its suppliers in an informal battle of wits

Sights, sounds and smells on show Homebase plans something special for this year's Hampton Court Flower Show

17 : Feeding the five thousand Marketing's Eleanor Cooke takes a different look at food preparation - how the army feeds its troops m Bosnia

Winners Discover fun on the Continent with the SSA, Our January/February competition winners page 18.

18 : SSA

19 : People

Weddings, retirements and long service A six-foot Tommy Pickles delights his adoring fans at London's Cromwell Road store to mark the start of the donation period. Sound and vision

20 : Archives Our special 12-page pull-out guide tells you all you need Raising money is a PLUS - Special Employee Report to know about this year's Your 12-page pull-out guide to the year-end financial results financial results. piece of cake

JS has donated £850 to birthday cake sold over the MANAGING EDITOR : Chris Boffey JS JOURNAL, J SAINSBURY PLC DRURY HOUSE, STAMFORD STREE Tommy's Campaign with the Easter period was given to EDITOR : Rebecca Morris LONDON SEI 9LL help of TV's Rug Rats charac­ the charity, which funds TEL: 0171-921 8181 EDITORIAL ASSISTANTS : Jon Carpenter and Carol Hurd ter Tommy Pickles. A slice of research into the causes of E-mail JS.Journal the takings from each premature birth, still birth DESIGN : Helen Jones @ JS.btx400.co.uk \ Tommy Pickles celebration and miscarriage. PRINTING : Keldia Printing Co. Ld. PRODUCED BY GROUP INTERNAL COMMUNICATIONS

JS JOURNAL NEWSROUND

Veterans reunite Is your bakery Pavanotti! a thorough- Thousands of JS group veterans got together in bre(a)d? Not quite the maestro, but also enjoyed demonstrations Eighteen of JS Bakeries' top Pavarotti lookalike Colin of Italian cookery held in JS Birmingham and London for this year's round of suppliers have joined forces Miller hit the right note when coffee shops. Pictured with with Sainsbury's to sponsor he launched Sainsbury's Colin is Angle Warburton, veterans' reunions. our own Regional Bakery of instore Italian promotion last checkout/replenishment the Year awards. month. Customers in 10 assistant at Hedge End in The suppliers are curr­ stores around the country Southampton. ently visiting every 'scratch' (in-store) bakery in the company to judge it from a customer's eye view. The top nine in each region will receive a behind-the-scenes visit to assess teamwork, busi­ ness focus, the working environment and innovation. The best three in each region will win big team prizes and the managers will be put forward for the British Baker magazine's National In­ store Bakery Manager of the Vatarani meat at tha Royal Lancastar Hotel, London. Year Award awards in October. This is the 49th year that and Susie Sainsbury, and the So if you haven't been reunions have been held for Birmingham event by Tom visited yet - you soon will be! retired staff and the firstyea r and Anne Vyner. that Birmingham has been a Alan Gorham, chairman venue. Attendees were treat­ of the veterans' group, Buying into the ed to a slap-up meal and a stepped down this year after chance to catch up with form­ his five-year term came to an new trading er colleagues. The London end. He will be replaced by course events were hosted by David Eric NichoUs. Sainsbury's surfs

clean ahead Chief exeouUve DIno Adriano talk* to soma of the luccatsful trainee Sainsbury's commitment Sainsbury's has also buyers. to the environment sees become the first food us surging ahead of our retailer to register its Dino Adriano presented 11 competitors. support for the Marine graduates with a Certificate The company, which Stewardship Council, of Trading at Fanhams Hall last year was the first which aims to ensure the recendy, the firstt o complete supermarket retailer to long-term viability of successfully a new trading produce an global fish populations examination. environmental report, has and the health of the This new training prog­ won the Best First Time marine ecosystems on Reporter category for the which they depend. ramme, which began last document in the Trading director Bob September was designed to help individuals understand Association of Chartered Cooper said: "By working •lar, JaUa Skriavtwi, Certified Accountants' with the MSC and our launeli the wtfe alto witli a saka. the key attributes to achiev­ (ACCA) Environmental suppliers we will be able to and schools, who want to vouchers which runs until ing all-round trading abiUty. Reporting Awards. seek new solutions to the find out more about 16 June. The course covers areas ACCA said the report serious problem of over­ Sainsbury's work on good The web site is divided such as supplier ethics, nego­ "stood out for its clarity of fishing and the use of environmental practice, into three main sections: tiation, marketing and envir­ exposition and compre­ indiscriminate fishing the company has What's New, Environment onmental affairs and guides practices." launched its Environment hensiveness of coverage of Report and For Schools, and the buyer through the first the key environmental Web Site, with a can be found on: And for techies six months of his or her issues facing the everywhere, from staff, competition to win http://www.sainsburys.co. professional trading career. business". customers, shareholders Equipment for Schools uk/environment.

MAY 1997 NEVIfSROUND

The show Sainsbury's saves energy goes on Sainsbury's is planning to and gains an award exhibit at some 17 shows in the next 12 months (and will Ian Taylor, principal engin­ an energy management be sponsoring a number of eer, Sainsbury's energy team policy and reporting proce­ their events), so make a date at Blackfriars, recently dures and that we invest in in your diary! received an award from Peter actual and planned efiiciency 14-16 May Balmoral Show, Johnson, president of the measures and have maintain­ Belfast, Northern Ireland Institute of Energy, for ed continuous improvement Sainsbury's high level of 20-23 May Chelsea Flower Show, over the past three years. London achievement in the field of "The award reinforces energy efficiency. This is the the already successful perfor­ 28-31 May Bath & West Show, Shepton Mallet, first award which encom­ mance across the Group in Somerset passes all the aspects of using energy efficiently, 5-7 June South of England Show, Sainsbury's Group energy substantiating our reputation Ardingly, West Sussex policy. for being one of the best 19-22 June Royal Highland Show, Ian said: "To qualify we companies in the UK in the Edinburgh had to demonstrate that practical application of Sainsbury's has in place both energy efficiency." pj^ 25-26 June Royal Norfolk Show, Norwich, Norfolk

30 June - Royal Show, Liverpool stores race to help Fighting the battle in 3 July Stoneleigh, Warwickshire 8-10 July Great Yorkshire Show, in Grand National rescue Hampshire's War on Waste Harrogate, Yorkshire

Following last month's bomb scare at the Grand National at 10-12 July Kent Show, Detling, Kent Liverpool's Aintree Racecourse, local JS stores in Philip Whitehead's 30 July Nantwich Cheese Show, Nantwich, Cheshire district - Woolton, Crosby and East Prescot Road - came to the rescue, supplying £500 worth of breakfast items to stranded racegoers. 20-21 Sept Newbury & Royal Berkshire Show, Chieveley, Berkshire Debbie Nicholson, dry goods ton, where store manager deputy at East Prescot Road, Andrew Coverdale supplied 9-12 Oct Sunday Times Festival of Fine Wine & Food, received a call from Liverpool bacon and sausages. Steve Olympia, London Social Services department Riding, fresh foods deputy at 15-16 Oct Marden Fruit Fair, for donations to feed the Crosby, topped up the list to Detling, Kent thousands stranded in the send the travellers on their city overnight in local chur­ way home duly fed. 26-30 Nov BBC Good Food Show, NEC, Birmingham ches and sports centres. She Andrew said: "All the General Waste meets Terry Brown, manager of Hedge End store, and February British Growers quickly responded by provid­ local supermarkets helped customers. 1998 Look Ahead, ing basic groceries like tea, the stranded as the city pull­ Five JS stores signed up War on Waste included an NEC, Birmingham coffee, milk and sugar. The ed together amidst the crisis." recently to War on Waste, exhibition and a touch same request went to Wool- March 1998 Taste of the West, Hampshire County Council's screen computer, with which Exeter, Devon

campaign to encourage customers could interact. 17-19 April International Food & householders to reduce, And a costume character. 1998 Wine Fair, G-Mex, Correction Manchester reuse and recycle waste. General Waste - the camp­ In the April edition of the Journal, we incorrecdy stated that the Supported by local radio aign's colourful green bear runners-up in the SSA annual quiz finals were University station Ocean FM, the mascot - was on hand to greet Challenged from the Midlands regional office. They were, in fact, roadshow visited Farlington, customers and hand out post­ Universally Challenged from the JS Bedford store. Our apologies. For further information contact Hedge End, Badger Farm, cards carrying the reduce, Priscilla Playford, Group internal Kempshott and Alton stores. reuse and recycle message. communications, on 0171 921 8206.

News in Brief full strategic review of its with 250 improved products mean? Basically, category success depends on greater business and continue its now instore. In the first management brings together teamwork across depart­ Savacentre news successful development of its couple of weeks sales of all the key players who ments and greater use of Colin Harvey has agreed to non food business. Ian CouU BQSP products doubled. influence the way JS co­ customer research in order stay on as managing direc­ took over from Colin Harvey ordinates its buying, market­ to satisfy our customers' tor of Savacentre for a as Savacentre's chairman on What is category ing, merchandising, scientific needs. further year beyond his 40 8 April. management? services and supply chain Category management year service retirement date. activities in order to provide will be rolled out progress­ He will now retire in June Quality success We will be hearing a lot our customers with better ively as each category is 1999. This will enable The Better Quality, Same about category management quality and choice for each reviewed. This could take up Savacentre to undertake a Price initiative is going well. in the future, but what does it product category on offer. Its to 18 months to complete.

JS JOURNAL Sainsbury's Supermarkets and Savacentre are two of the national sponsors of ON YOUR MARKS UK NATIONAL SUMMER GAMES this year's Special Olympics UK Summer Games to be held in Portsmouth. Chris FACT FILE Boffey put on his trainers and sprinted off to learn more Under starter's orders

ental disability can affect anyone, regardless of their age, race, or social and economic background. It is not a disease, but an 'impairment of the mind' usually caused by damage to, or malfunction of, the brain during or shortly after birth. According to the World Health Organisation, an estimated 156 million people world-wide have a mental disability and over one million people in the UK have some sort of mental disability. • Special Olympics activities go on The Special Olympics movement began in the USA in 1978 day and night in 20,000 communities throughout the world and operates in 152 countries. It aims to provide people with athletes to transfer into mainstream sports programmes." from Moscow to Bangkok, Harare these disabilities the same opportunities as any other person to A steering group with representation from Blackfriars, the to tima, develop their physical fitness, sports skills and self-confidence - six regions and Savacentre is planning how to support the and at the same time improve their learning. campaign and all stores will be receiving an information pack by • There are more than half a In the UK alone, more than 30,000 people take part in year- the middle of May. million volunteers who work for round Special Olympics training programmes. Athletes can Rod Sellers, senior manager. Group internal communica­ the movement • more than for any other sports organisation. choose from 23 different sports, ranging from team games like tions, says: "Like the Children in Need appeal it is the football to individual pursuits such as power lifting. When it enthusiasm and energy in the stores that will do the business - • Special Olympics is not comes to training, there is no age restriction, although children but we will be giving all the support we can from Blackfriars." nationalistic. It plays no national under eight cannot take part in the competitions. To coincide with the start of the Summer Games in July, anthems and waves no national Training is hard work but fun, too, as Special Olympics Sainsbury's will launch a nation-wide appeal to help fund the flags. It is individual effort and achievement that count. national director Paul Anderson told ihe Journal: "It's not the ongoing work of the Special Olympics movement. The appeal winning that matters, but the taking part. We are very keen that will tie in with a Torch Run by police volunteers who will carry • This year's Special Olympics UK our athletes play a big the Special Olympics flame in a relay run from Sheffield, which National Summer Games will be part in their local hosted the last Summer Games four years ago, to Portsmouth (a held from 12-19 July in communities. All our total distance of 180 miles). Portsmouth, Entry for spectators is training programmes Just how each store will link together to join in the Sheffield free.

and competitions are to Portsmouth Torch Run will be decided by district and store • At the Portsmouth Games there held in local sports co-ordinators. It could be by actually running between stores or are 18 official sports ranging from and recreation it could involve transporting the torch by road, rail or air and equestrian to tenpin bowling. centres which even by sea, in some cases! encourage But whatever mode of transport is used, the games promise integration within the to be a very special occasion. And as you cheer on the torch community at large. runners or the Special Olympics competitors themselves, it's It's not unusual for worth remembering the pledge each athlete makes before the more capable competing: "Let me win; but if I cannot win, let me be brave in Special Olympics the attempt,"

MAY 1997 OPENINGS

JS gives it a Worle! One of the oldest stores in the South Western re­ gion at 18 years, Worle has been transformed

by an extensive refit. Re-opaning data: 21 March, 1997 Manager Darren Hillman Addrass: Queens Way, Worle, Weston- told the Journal: "We've Super-Mare, BS22 OBL Opanad by: Regional director added fresh meat and Graham Naylor fish, hot doughnuts. Branch managar: Darren Hillman Projact managar: Bob Russell Express Shop (self scan­ Staff: 355 (40 new Jobs) ning) a carry to car Salaa araa: 34,000 sq. ft (7.200 new) service, customer toilets and 4,500 new lines." Car park: 630 spaces There's also a new JS restaurant and cash machines as well as a barrier-controlled disabled parking area - all features which will help the store counter new competition in the area. The store closed for only five days during the

refit while all the gondolas were replaced and, The naw-look antranca to according to Darren, the customers are delighted the store. with their new store: "It was a fantastic effort from Sue Kerenyl and Jo Weston sign up everybody, and I haven't heard a negative comment customers for Express yet." Shop.

Complimentary hot cross buns In hand, customers plan their shopping route before the opening.

Pluto the tovm crier and local schoolklds help regional director Oraham Naylor (left) and store manager Darren Hlllman declare the store open.

6 JS JOURNAL OPENINGS Leeds

Opening date: 25 March. 1997 Address: White Rose Shopping Centre, Money, Leeds LS11 8LF. Opened by: Deputy chairman Tom Vyner Branch manager: Jon Hartiand Project manager: Chris Isherwood Staff: 863 Sales area: 85,000 sq. ft (8,333 sq.m) Carpark: 1,100 spaces

Leeds, currently said to be one of the "coolest" towns in Britain, now has even more kudos with the opening of the latest - 13th - Savacentre at the new White Rose Shopping Centre. With a total site area the size of five football The store takes up one end of the White Rose pitches, and the sales area one fifth of that, the Centre. hypermarket stocks over 60,000 product lines (more Photo; Graham Nutter than a third of those in the food department alone) Welcome to Savacentre and will serve 100,000 customers a week. from me and my cake! Team leader Claire The Leeds store boasts some interesting Nicholson tries out the nnovations, including a national first - the picture new Picture Cake. Photo: Graham Nutter cake. Customers who provide a photograph can see

A special counter for local it reproduced by a laser onto a Savacentre cake, o football fans. using edible dyes, together with a personal

Say cheese! (L-r) Dell team message, keyed in on a leader Rhonda Broadbent, computer: the ultimate in and assistants Mary Shepherd and Lynn personalised cakes, from Nightingale, are ready for £7.95. the fray. Also new to Savacentre is the Curry Kitchen, offering an array of Indian cuisine to take home and heat. (Dishes are graded by a chilli symbol, from delicately spicy to fiery hot!) Price Enquiry Points around the store allow customers to scan products to check their price, should the ticket be temporarily missing, and the latest checkout technology provides noiseless laser- printed receipts. The store was opened by deputy chairman Tom Vyner, aided by Noddy and Big Ears, the town crier and the Mighty Four jazz band. There were balloons galore, and free bunches of daffodils for Reward Card hold­ ers, and the razzmatazz contin­ ued throughout the week with character appearances, face painters, jazz bands and other entertainers.

MAY 1997 WRITELINES

e your say A golden opportunity

colleagues who may have Janet Evans, WHAT'S IN A expertise in a particular area. customer, NAME? As a result we reviewed the wide range of Job titles Lancaster: Jim Wilkin, price controller, that existed and considered, It was my mum's and from the viewpoint of custo­ Homebase Kingston: dad's golden wedding Since the introduction of the mers, where job titles would Sainsbury's style name badges be of assistance to them. anniversary recently Following considerable debate, for Homebase staff, dissatisfac­ and the family were tion with the fact that position the decision was made that and responsibility are no long­ job titles would be Included at their wits end as to only on the name badges of er shown has become a source how to celebrate. A of great irritation with the members of management and more experienced members of some very specialist staff for Joyce and Tom Evans enjoy their friend suggested buy­ example wallpaper advisers, staff. special deiivery goiden wedding ing gold coloured or and for those head office, area More importantly, the cust­ goodies. and regional staff who visit labelled items to omer no longer knows that the stores on a frequent basis. staff member has the relevant make up a grocery hamper, but as we live in experience to deal with the All other store and head Birkenhead and our parents live in Lancaster, we problem in hand. If customers office staff were Issued with have a problem with extra badges showing their names despaired of getting it to them. choice, checkouts, prices or only. It Is recognised that the We made a list of groceries in Birkenhead any other matter they need to subject of name badges Is a know that the person they are highly sensitive one and I can Sainsbury's and phoned the Lancaster branch talking to can address their assure you that the decision where I spoke to Ina Lyons, who suggested I send concern instead of passing was taken after very careful them from one green person to consideration. We value the her the list along with a cheque and said she another. At present they may contribution that all our staff would make up the hamper for us. Not only that, have to repeat their enquiry have to make in providing a two or even three times to have high standard of customer but she insisted on personally delivering it and the matter resolved. service and believe that the approach we have taken taking a photograph of my mum and dad receiving If supervisory staff on reflects this. checkout, extra choice or it along with a card from Sainsbury's. It turned out process were clearly indicated to be a super surprise for my mum and dad. We it would exhibit a more prof­ essional approach to customer PAY DAY shall be doing all our shopping at Sainsbury's care. Surely the nominal from now on. A great big thank you to your staff. expense involved would be POSER worth the reward in customer confidence? Caroline Kelly, personnel assistant, Selly Oalc Sally Warren, public I am writing to you on behalf of budgeting plans. Even though paysllps on a Friday. This is relations executive, the majority of staff at Selly this may seem a minor con­ due to the fact that the Homebase, replies: Oak branch, concerning the cern to tackle, we feel strongly employee's bank or building When we designed the new matter of payslips. We would about this matter. We would society account Is credited on name badges the emphasis be grateful to know if it is appreciate your thoughts and this day. To hand the payslips was placed on ensuring that company policy or manage­ comments on the matter. out earlier could be mislead­ they reflected the very high ment procedure to receive our ing, with the employee assum­ standard of service we wished payslips on a Friday, which is Ray Hayne, senior manager, ing that their salary had to portray to our customers. the day in the month on which retail operations, replies: already been paid into their We strongly believe that all we are paid, instead of a Staff payslips are available for account. staff regardless of status and Wednesday or Thursday, which stores to print on a Wednes­ experience, should be In a has been standard procedure day. Once printed, they are put position to assist customers at for many years. Many collea­ into envelopes and given to SHARING THE all times including, when gues find this most inconven­ management for distribution. necessary, directing them to ient and disruptive to monthly It Is company policy to Issue WORKLOAD

Julie Upton, BWS assistant, Woking: I read with interest the article Oriental nuptials Opportunity for All in the Jan/Feb issue. It is encourag­ Eileen Bewley, ing to see how Sainsbury's is personnel manager, supporting women in the work force, although this seems to Durham: be mainly at management Staff at Durham would level. I am a mother with three girls between four and 10 and like to send our best have always based my working wishes to our trainee hours on the times my hus­ band is available for childcare. manager, Faisal Khan, Being a B grade I simply and his wife, Nadia, on could not afford the £7.50 an hour childminding fees. What I their recent marriage. have always wondered is how Faisal and Nadia travell­ feasible would it be to have a job share arrangement bet­ ed to Pakistan for the ween mothers and students? traditional three-day Mothers could be available during term times to work ceremony, where the 9.30am to 2.30pm and evenings actual wedding takes during holidays. Students ^ could possibly cover the day place on the second day. hours during holiday times. WRITELINES

Park bench keeps Janet's memory alive

I understand that this may However, your question is cause extra scheduling work, a good one. Unfortunately, the but mums would find it invalu­ systems we have at the able to spend all that extra moment for contract and time with their children during scheduling do not allow us to term times. Is this a possibility do what you suggest. Never­ for the future? theless, the good news is that we are looking at these sort of Rob Hart, equality and issues as part of the flexible diversity manager, working pilot at Crayford store Blacltfriars, replies: and I will ask those involved to / am pleased you found this consider your idea as a poss­ article interesting. Our work ibility for the future. with Opportunity 2000 is just one way that we are providing support to our employees who have childcare responsibilit' HEALTHY ies. For many years we have COMPETITION Friends and family try out the new memorial bench. operated our Career Bridge Scheme (which of course is A recent letter praising Derel^ JS locations at odd hours of Lorraine Jones, bread and cake assistant, open to men as well as Jamieson for clocking up 12 the night as I do from time to women). This allows employ­ Lincoln: sickness-free years at Letch- time for systems support, will ees to take up to five years worth, prompted these two the ID be recognised as the I would like to say a big thank you to everyone at away from full-time work to responses. company's? care for young children. the Lincoln store for all their donations to my sister's memorial bench. My sister, Janet We are also increasing the Derek Jamieson, dry goods Richard Gardiner, head of number of part-time manage­ deputy, Letchworth: facilities management, Stevenson, worked in the store for two years as ment positions and home- I thought you would be replies: working in several central an evening display assistant before she died last interested in this reply to my The reason for excluding any divisions. We have In the past sickness record that I recei­ reference to Sainsbury's by July after an operation to remove a tumour. operated a trial of term-time ved from Coreys Mill: name or logo on the new ID contracts, where the employee Everyone was really kind to our family after­ cards Is simply one of secur­ works only during term time Dear Derek Jamieson, ity. We did, however, as you wards. As you can see from the photo, we had a and is away from work Superman, know, Include the company completely during the school lot of fun planting the bench in Wartsholme Park, We've one to beat you, that's colours. Excluding the name of holidays. This allows the hours our Anne. the company or logo reduces which was Janet's favourite park. to be covered by students You've done 12 years without the risk of lost cards being looking to work in their vaca­ the flu. used to enter JS locations tions. Unfortunately, the take But Anne's clocked up an extra fraudulently and this is now up of this trial was limited and two. common practice in most the employees involved prefer essential ingredient to bring existing customers, friends Fourteen years and no sign of organisations today. to take a permanent part-time the recipes to life. I do hope and suppliers fatigue. position with working hours Managers of all JS loca­ the company will be prepared I hope that you will You must agree that's premier outside of school hours tions were advised about the for the next Ready Steady visit us at one of our league. (usually late nights or week­ introduction of the new card, Coo/( demonstrations. shows this year; a list Not one day off, and there's no end work). which included a colour As these culinary exhibi­ appears on page four. A trick. sample, and have been asked tions are so popular because number of stores do sell However, we are continu­ It's just enough to make you to communicate this to their of the many TV cookery prog­ tickets in advance for their ally looking to improve the sick. management teams, so entry rammes transmitted, I hope local shows, but only the flexibility of our schedules and Anne Bates is tops, we are over out of hours should not be a the JS Journal will publish, in organisers can give we have a pilot running at our the moon, problem. advance, the dates of forth­ discounts. Crayford store to consider a So Derek Jamieson, get well If for any reason the card coming shows, with perhaps, variety of methods of sched­ soon. is not accepted, contact the the offer of reduced admis­ uling including annuallsed Head Office Security Control sion charges. Bon appetit! hours (where you contract to Chris Wesson, customer Room on ext. 6500/6081 which work a fixed number of hours services manager, Bury St will be happy to advise the over the year) and self- Rod Sellers, senior manager. Edmunds: location concerned. managed teams (where the Group internal It is now approximately 23 individuals in the team are communications: years since I had a day off sick. responsible for the schedul­ / am sorry that you were I got married in October 1974 ing). disappointed not to have seen and it was a while before that Sainsbury's at the BBC Good I hope this reassures you NO SHOW AT when I had a day off. The Food show at Olympia. You are that we are constantly trying personnel department does FOOD SHOW right to assume that it would to improve the flexibility of Do you have anything to not have any records of have been natural for us to hours for our staff as we Roy Hilliard, fresh food confirmation. If I remember have had a presence. get off your chest? recognise that all employees, replenishment. West Hove: correctly at that time, absence We would like to particularly those with child- On my visit to the London Good This is your chance to records used to be sent to the participate at all the major care responsibilities, have to Food show in March, I was so area office. (and not so major) t voice your opinion and have a balance with their work disappointed that the company agricultural and consumer and home lives. did not have a stand at the I ask any questions you shows, but have to budget Opportunity 2000 is an Exhibition Hall. As long as I can carefully so as to spread our I may wish to put to external campaign run by remember, the JS slogan has, SMART MOVE total of 14 shows throughout Business In the Community quite rightly, mentioned good management. Ideas are the UK. We want to exhibit as and is concerned with increas­ Steve Trump, project food, and I would have thought widely as we can and next also very welcome! ing the number of women in manager, ISO: it was the perfect opportunity spring we will be a major management positions. A lot of to display the company's The new smart cards that we exhibitor at a new regional the work we have already wares, but alas, no sign of JS, have all been issued with are a food and wine fair in done within the business has yet our rivals were out in much better idea than the Manchester been in line with this, for previous ID card or Girovend force. Rather than simply selling example, the Career Bridge card combination. However, I This company was the first Please write or e-mail products at exhibitions, we Scheme, home working and am curious to know why the to bring to the notice of our like to sample new and to the address on increasing the number of part- Sainsbury's logo does not customers new recipes to suit regional products and time management positions, appear on the card whereas it all kinds of taste and the page two, marking your promote fresh ideas. In most of which are filled by did on the old security passes. super Celebrity Theatre at the addition to meeting new and letter "Writelines". women. In particular, if visiting other exhibition would have been the OUT AND ABOUT

James earns top scouting Building iinlis with the community award staff from Purley Way and Central Croydon turned designers and builders when they helped to convert James Duffy, part-time general the courtyard at the local assistant in the provisions Redgates School into a mini multi- department at Southend-on- sensory garden as a Side by Side Sea, received the highest project. possible scouting award when Not only did the stores finance he met the Queen at Windsor the new garden to the tune of Castle on St George's Day. some £4,500, but staff physically |amcs completed an built it after they drew up the exhausting ,5()-mik' hike across plans themselves. the Pennines as well as a first The stores have been invited aid course while also contri­ to the opening of Redgates School, buting to comnuuiity work U) whose honorary guest will be qualify for the honour of the Diana, Princess of Wales. Queen's Scout Award. Watch out - Darnley's about A Wolf in JS Another Darnley store supported TV clothing? personality Jeremy Beadle at the first Glyn Hill Hotel recently at a We're not sure what position Nine employees at Basing- fundraising event for Reach, the Wolf from ITV's Gladiators sU)ke dislribiuion centre were charity which provides funds for show would be seeking with recendy presented with their children with hand or arm Sainsbury's, but he was a NVQ level 2 certificates from deficiencies. welcome visitor to our stand at chief executive Diiu) Adriano. The store donated £250 from the Docklands career fair at The staff are the first in the its Side by Side funds to the the London Docklands Arena company to have gained such charity while 10 volunteers from recently. The resourcing an achievement in warehous­ the store helped to run the department at head office in ing and distribiuion. cr6che at the event. Southwarkwas helped by Julie Ann, the Side by Side co volunteers from the South ordinator at the store, received a Western, Central & Western It has been letter of thanks from the event and Eastern regions who organiser saying, "Words cannot staffed the graduate stands them! describe the thanks that Reach and provided career Whitley Bay has recently had owes to the Side by Side team at information on Sainsbury's. no less than three lottery Sainsbury's. We were delighted ^^^ _ . . _. f u * x • ^ winners among its stall' with the way you looked after i^B^A (uBSf) 111311 S D6St friSnCl recently! Personnel manager the children." Eileen Bewlcy contacted the Four volunteers from Heyford Journal to tell us that grocery Hill recently participated in a replenishment assistant dog training session at Lorraine Mason (Lucky Lewknor training centre Lorraine as she is now called) after donating £1,000 to won £60,908. Pat Malpas, a staff restaurant assistant, won their chosen Side by Side £9,000 as part of a syndicate charity, Hearing Dogs for whose net profit was £101,401. the Deaf. Pat and her husband's first The dogs receive purchase will be a toss-up 'Mother and son' have words... specialised training to between a new car or caravan. And then there is Anne make them aware of Chance encounter Marker, an office clerk, who specific sounds such as provides a delightful won £700. doorbells, smoke alarms double act And at Huddersfield staff and alarm clocks. Staff at the Andrew Dobie, an evening were itu'iled U) share In a store thought this a worthy display assistant at Homebase in customer's luck when he won Side by Side project after Wrexham, got some unexpected nearly flS.^.OOO on a lucky dip they had seen these dogs support when he made his ticket. Bin when customer Francis Joyce gave the staff assisting some of their theatrical debut at the William Aston Hall in Plas Goch, £200, they spent the money on customers while Wrexham, since the mother of raffle prizes for charity. shopping. his character, Billy Crusoe, "I invited Mr Joyce in for (L-r) former checkout assistant turned out to be none other than hmch and to draw the raffle," Pam Tlmbrell, produce a BWS assistant from JS said store manager David assistant Pam Jagger, ( warehouse assistant Dave Wrexham, Tina Douglas. The Morris and personnel production raised £2,500, which raffle draw he product assistant Helen Thomas with was donated to Maelor Hospital further £100, which ht their friends at Hearing Dogs for the Deaf. in Wrexham. insisted w'as U) be first

JS JOURNAL Report on the Sainsbury Group's Performance for the Financial Year to 9 (March 1997 and our priorities for 1997/98

FINANCIAL RESULTS 1997

Results at a glance

Sales E millions % Change J***** SAINSBURY'S SI^HHI 10,752.2 up 6.0 SAVACElrtHHHHi 802.0 up 6.8 HOMEBASE •^•••B 1,134.1 up 2.8 I* n f: m 1,571.6 up 11.7

52.6 _\^ 14,312.5 up 6.0

SAIN Emilllans % Change Operating profit M 861.5 down 11.1

SAyACEMJHmHBI 30.3 down 11.9 ••1: Vl'^ il •*%£» 16.3 down 36.8 Br .^^jKyi I SHAW'S WaSm^K' 41.2 down 15.9 ^-gii^pipi (4.7)

744.6 down 12.8

651.0 down 14.8

M > 11

Sfir ' »RY'S SUPERMARKETS centre T w^ il 3 iiri p:piiii''""« shavus In a year of major change, our overall financial results were conversion programme effectively, while improving the disappointing. We did, however, make real progress in many key performance ofrebadged stores awaiting full conversion. Fourthly, areas. to build Shaw's sales in Connecticut, while maintctining its steady In Sainsbury's Supermarkets, we launched our Reward Card progress in its established markets. and Extra Reward Points, we significantly improved our like-for-like And across all our businesses we must redouble our efforts to sales growth during the course of the year, and we successfully listen to our customers, drive our sales forward and improve our entered the Northern Ireland market Last year also saw continuing efficiency and retail disciplines. substantial sales uplifts resulting from Texas conversions, a good In the longer term we have a well-established diversification profit performance from Shaw's core business and the well- programme which, unlike our competitors, will enable us to

Group chairman received launch of Sainsbury's Bank. These are successes that we expand steadily in the future. We have the foundations in place David Sainsbury can build upon. to become an outstanding, high-quality, international retailer. We have been through a testing time, but we have reorganised I know that staff across the Group are committed to our ourselves and fought back against our competitors. success, and the directors and I would like to thank each one of Each business now has a clear strategy and plans for you for your hard work and enthusiasm throughout the past year. improving its performance. We look forward in the year ahead to reaping with you the benefits For the year ahead we have four main targets. Firstly, to of the changes we have made. sustain the sales growth in Sainsbury's Supermarkets and turn it into stable net margins. Secondly, to improve the non-food sales in ^ Savacentre. Thirdly, to implement the accelerated Homebase DAVID SAINSBURY

We are one of the

world's leading

retailers employing

170,000 staff in

more than 800

stores world-wide,

producing sales of

over £14 billion.

Key points The following key points have • The sales volume growth of • Homebase and the fully continued to make solid been taken from the Sainsbury's supermarkets converted Texas stores progress. presentation made by Group continued to improve during continued to perform chairman David Sainsbwy to the year as the various parts of superbly, but trading in the Our main priorities for the City analysts and press: our trading and marketing unconverted Texas stores was year ahead are: • The overall financial strategy started to take effect. very poor until these were • First, to sustain the results for the past year have However, this improvement rebadged under the improvement in sales growth been disappointing, with was insufficient to offset the Homebase fascia. in Sainsbury supermarkets Group profit before tax and one-off impact of the petrol • Shaw's performance was and translate this into net exceptional costs reduced by price war, the ongoing costs adversely affected by higher margin stability. UK food 14.8 per cent to £651 million. of the Reward Card and than expected losses in its retailing continues to be But all our major businesses improvements in service, and Connecticut operations highly competitive but we have now established a strong the effects of lower sales although in its established have got off to a good start. base for recovery. inflation. Consequendy there market areas Shaw's Despite a big fall in sales was a reduction in profit. inflation, our Uke-for-like sales

II JS JOURNAL Market share About these results Group profit over the last These pages present highlights of the financial results. A much more detailed review of the five years results will be available in the Annual Review published in June. Staff who are shareholders will be sent a copy. Staff who do not hold shares may obtain a copy by calling Freephone 0800 387 504.

Market share Sainsbury's Supermarkets, Homebase, Savacentre and Shaw's all increased market share. In both the UK food and home improvement markets the major players still hold only about 40 • IS/SAVACENTRE per cent of the market, so there is plenty of scope for profitable growth in market share. • Tesco • Asda • Safeway • Somerfield Staff share of profit • Kwik Save Profit share of £34 million (or £37 million, including employer's national insurance) will be 93 94 95 96 • M&S Other distributed to approximately 115,000 Sainsbury Group staff in the UK. Employees eligible for full profit sharing vrill receive the equivalent of over two weeks' pay.

Profit generated by Sainsbury's Supermarkets, Savacentre, Shaw's and the former Texas GROUP STAFF NUMBERS

stores was down on the previous year but, importantly, the fund has not been penalised by There are now over 170,000 staff the £50 million exceptional costs for Texas. in the Sainsbury Group

SAINSBURY'S SUPERMARKETS ^ Share price movement 1998: 115,800 1997:121,600 The performance of the share price was disappointing, which reflected the fall in profit. But SAVACENTRE 1996: 9,800 1997:10,600 investors in our shares also benefit from dividend payouts and these have increased in each HOMEBASE/TEXAS of the last 10 years. 1996: 17,000 1997: 17,100

SHAW'S HOMEBASE/Texas 10.9% 1996: 17,800 1997:20,000 Wickes 5.1% Investment for the future NEWMARKET FOODS Do It All 4.2% Of the total investment of £809 million, approximately 40 per cent was spent on new Great Mills 2.9% 1996: 1,500 1997: 1,500 B&Q 16.4% Sainsbury's supermarkets, with the remainder spent on the other operating companies. Other 60.5% GROUP TOTAL 1996: 162,000 1997:170,800

Share price movement Group capital expenditure

500 '

400 j.|316.5p

300

200

100

1 1 Existing Sainsbury's supermarkets £ 197m I Homebase £ 90m New Sainsbury's supermarkets £ 327m 0 R- 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 I Shaw's £111m Savacentre £ 49m Other including Distribution & Systems £ 35m

growth has averaged 4.2 per conversion programme sharpened accountability and • Homebase and Shaw's will billion and net margins in cent since the beginning of effectively and improving the allows the management of become a more substantial high single figures by the the financial year. This means performance of rebadged each business to take the part of Group profitability as end of the century. we are currently achieving stores awaiting full conversion. initiative in marketing and performance builds up Shaw's has already over two per cent real like-for- • Fourth to turn around cost control and to drive their following the heavy achieved a sales base of over like volume growth. In the last Shaw's performance in businesses forward. investment that has taken $2.5 billion and is focused six months our average like- Connecticut while continuing • Sainsbury's Supermarkets place in these businesses in on turning its large for-like sales growth has been Shaw's steady progress in its is re-establishing clear recent years. This will investment in Connecticut above the Institute of Grocery established market areas. differentiation of its offer significantly enhance Group into profit. Shaw's has the Distribution (IGD) average for based on outstanding quality. results. potential by the year 2000 to the sector. Insummaiy choice and value for money. The enlarged Homebase increase net operating • Second, to improve the • The new top management We are determined to sustain Group is rapidly driving margins to around 4.5 per non-food sales in Savacentre. team for the Group is now fully sales momentum while through its conversion cent, a level achieved by • Third, to implement established. The new maintaining close control of programme and is on course some of Shaw's major the accelerated Homebase management structure has costs. to produce sales of some £1.4 competitors.

MAY 1997 REPORT ON THE FINANCIAL YEAR SAINSBURY'S SUPERMARKETS

Sales

Sainsbury's Supermarkets chief executive Dino Adriano

Last year had two distinct themes for Sainsbury's Supermarkets: firstly, our profit performance, which was poor, and secondly, the development of the new strategy for the 93 94 95 96 97 £ millions business, which has proceeded apace. The decline in our profit performance was due principally Financial performance Reward Card to the investments we felt it The performance of the supermarket business has been The Reward Card, launched in June, has been an outstanding necessary to make in order to revive our sales performance. disappointing. Operating profit at £661.5 miUion was £82.8 success. There are now over nine million Reward Card accounts These investments took place million lower than the previous year. and some four fifths of sales are made through the card. with the launch of the Reward This was due to lower sales, higher stock losses, squeezed In November we introduced the Extra Reward Points Card, the achievement of higher margins on petrol and the costs of launching the Reward Card. scheme, which has contributed to our increase in market share. and sustained levels of product availability and improved in-store service levels for our customers. Rising to tiie challenge Further marketing initiatives The benefits of these Last year we instigated robust and wide-ranging plans to carry us This March we launched our Better Quality... Same Price investments began to show into the future. Central to these is the creation within the Group initiative and now have more than 300 through in improved sales performance over the last three of a new company, Sainsbury's Supermarkets Ltd, to focus improved products instore. In the first Better months of last year and this has specifically on JS stores, including the restaurants and petrol couple of weeks sales of BQSP products Quality.. continued into the new financial filling stations, with Dino Adriano as its chief executive. increased significantly. year. Our Economy range, designed to Development of our new strategy accelerated during the attract more family shoppers, has proved second half extremely successful and now extends to over 110 products. The strategy is designed to We also launched Sainsbury's Equipment for Schools, which re-establish Sainsbury's as the picked up on last year's extremely successful Schoolbags Scheme. "Customer's First Choice for Food Shopping". Clear plans to implement the strategy have been agreed and communicated and the focus of the whole organisation is now on delivering real improvement in sales and profit performance this year. I have been impressed by the continued commitment and dedication of the entire super­ market team during this difficult period. I know that there has been much disappointment that your great efforts have not been reflected in a better financial The strategy for the supermarkets operation has as its result. But your new board and I are confident that we will be able mission for Sainsbury's supermarkets to be the "customer's first safely to put the difficulties of the choice for food shopping". Among the most urgent priorities are past firmly behind us by deliver­ availability, relationship with customers, and range, quality and ing on all of the key aspects of choice of product, which will be crucial in driving sales forward. our strategy and plans. Our major competitors are aware We have also invested heavily in ambitious marketing that Sainsbury's will not stand by initiatives, notably the Reward Card. and let them outperform us in Sainsbury's is now embracing "category management" at Training the future. Blackfriars. Category management brings together all the key Last summer Operational Skills - possibly the biggest review of Thank you for your continu­ players who influence the way JS co-ordinates its buying, training that any major retailer has undertaken for years - was ing efforts and support. Together we must make that count for marketing, merchandising, scientific services and supply chain introduced by asking nearly every member of store staff to assess much more this year. activities. The benefits of this way of working have already been his or her training needs. Since then 52,000 members of staff demonstrated following a recent trial with cooking sauces, which have undergone some form of Operational Skills training. has resulted in increased sales.

ix^'^j-^^x> AMA^C

DINO ADRIANO

IV JS JOURNAL SAINSBURY'S SUPERMARKETS

Operating New stores and extensions Store openings 1996/97: company Eighteen in total: Despite a tightening of planning permission, which has affected Dalston; Castle Court (Bristol); performance all major retailers, we opened 18 stores during the last financial Sittingbourne; Emerson's Green year, including our first Country Town Store in March, (Bristol): Newton Abbot; Paignton; 1996/97 1995/96 Cambridgeshire. Aberdeen; Clapham; Drumchapel (Glasgow); Sale; Winnersh; Sslds In December, we opened our first store in Northern Ireland, (inc. taxes) 10,752.2 10,148.1 Longwater; Stroud; Kirkaldy; March at Ballymena in County Antrim, and our second store in (CTS); Melksham (CTS); Ballymena Operating Forestside, South Belfast, is currently one of the best performing {N.Ireland); Forestside (N.Ireland). profit* 661.5 744.3 Sainsbury's stores, despite not yet having a BWS department. We Number have also carried out 22 extensions, including virtually rebuilding Store openings planned for of stores 378 363 the store at Archer Road, Sheffield. 1997/98: Sales area Eighteen in total; Kenilworth (CTS); ('000 sq. ft.) 10,387 9,767 Environment Walsall; Blackheath (Halesowen); Fulltime Burton upon Trent; Leigh; Halifax; employees 38,375 36,082 Sainsbury's sells more organic produce than any other Merthyr Tydfil; Hitchin; Brentwood; Leicester; Liverpool Walton; Telford Part time supermarket and has achieved a substantial market share. In employees 83,190 79,746 January we sponsored 10 of our conventional produce suppliers (relocation); Oswestry (CTS); Deal ('Crs;;Calne; Ashbourne (CTS); * Operating profit is stated to attend the Soil Association's national conference on organic before exceptional costs and Coleraine (N.lreland); Newry, profit sharing. food production. Caewoods (N.lreland). We have also been in discussions with charities and non­ governmental organisations to discover the most effective way to Code: ensure that we and our own brand suppliers world-wide are CTS= Country Town Store. acting with social responsibility at all times.

Sainsbury's Bank Sainsbury's Bank opened for business in February and was rolled out regionally, starting in Scodand and the North East, with the last remaining region, the South East, to be introduced by the middle of this month. In just 10 weeks more than 150,000 customers joined the bank, depositing over £200 million. Sign-up for the bank has exceeded original expectations and is still going strong at a rate of 10,000 new customers a week. The bank currendy offers four products: an Instant 1^ Access Savings account, a Christmas Savings account and Classic and Gold Visa credit cards. Shoppers using the credit cards can earn Reward Points. Mortgages ' t;j( and personal loans will be offered in the near future. ^^^ i ••isl,^.. ^^'."< v^^' v ,

iWlAY 1997 REPORT ON THE FINANCIAL YEAR Store openings 1996/97 Nine in total: Newport; Plymouth; Warrington; Altrincliam; Sevenoaks; Cannock; Christchurch; Edinburgh (Blackhall); Watford.

Store openings planned

A Homebase employee for 1997/98: checks in a delivery. Ten in total: Newbury; Kirkcaldy; Eastbourne; Truro; Dagenham; Swansea (Pare Tawe); Inverness; Huddersfield; Ewell; Gloucester ^ \r

JS JOURNAL IMMIIEIIASI:

Investment in the future The original Homebase format had an excellent year with like- for-like sales growth of 8.1 per cent and operating profit up 25 per cent to £45.3 million This, with a sales uplift of some 40 per cent in the conversion stores, underscores the strength of the Homebase brand. The performance in the remaining Texas stores, which were rebadged to the Homebase fascia in Decem­ ber, was disappointing: the disruption involved in accelerating Homebase chairman David Bremner the range integration led to lost sales and was a significant factor "•*5!?S^o«i in the £29 million loss that Texas made. However, this should This was a difficult year, also be seen within the context of major investment in staff demanding enormous training, stock loss control, systems and the supply chain to allow effort and commitment us to rebuild sales and increase the number of conversions. The from everyone as we opportunity was also taken to close a number of poorly perform­ withdrew from co-ownership as accelerated our Operating company investment in range ing stores and rationalise the loss-making kitchen business. losses mounted. Do It All is now performance integration and store This investment has given us a solid foundation for the involved in a major restructuring (Combined Homebase and Texas) conversions. The year also coming year as we move forward as a single, fully-integrated operation. saw the removal of the business. 1996/97 1995/96* Texas name as we Homebase insurance Sales (Inc. taxes) 1,134.1 1,103.6 successfully rebadged the In February, Homebase Home Operating profit** 16.3 25.8 remaining Texas stores to and Contents Insurance was Number of stores 297 310 Homebase in December. HIGHLIGHTS launched as a complement to our Sales area COOO sq. ft.) 11,382 11,272 This activity took its Spend & Save Loyalty Scheme. Full time employees 6,087 5,963 This is a telesales service offer­ H-Day Part time employees 11,028 11,080 ing a range of insurance products December 2 saw all Texas stores * Includes Homebase and Texas tailored to the Homebase custo­ combined. rebadged to the Homebase fascias mer profile. overnight in an exercise of almost ** Operating profit is stated before military precision. The event was exceptional costs and profit sharing. heralded in by the launch of Home- Homebase Living base FM, our own satellite radio This year also saw the launch of Homebase Living, our very own station for customers, and a live consumer magazine and the first in our sector. The magazine will phone-in that marked a myriad of act as a promotional vehicle as well as carrying general interest features, and three editions a year are planned. toll on the rebadged local events ranging from pipe bands, children's parties and stores by inhibiting sales, involving virtually every civic dignitary in the land; truly the birth but the excellent results of the now national Homebase chain. Conversions from the existing The success of the conversion programme whereby the entire Homebase format and the Supply chaln^ former Texas store is made to look and feel like Homebase, was 40 conversion stores that This was a year of enormous activity as we built the infrastructure the highlight of last year. The 40 stores converted by the year end we have now completed to operate a national distribution operation servicing 300 stores produced excellent sales uplifts averaging some 40 per cent as clearly show that our from Elgin in the north of Scotland to Camborne in Cornwall. customers recognised the superior range, good layout and investment strategy is The Park Farm facility at Wellingborough is being extended and powerful gardening offer. The investment in staff training, correct a replacement depot for our horticultural business is under systems, operating procedures and supply chain has also ensured The year ahead will be construction in Swindon. We have also taken the Brackmills that these stores move to enhanced profitability. equally demanding, but Sixty conversions are planned for the with GO conversions and 10 depot at Northampton in-house. new stores planned it will coming year and we envisage that there be one of growth and The market/competitors will be a further 60 in the year after, opportunity for Homebase. Our market is showing signs of growth which will complete the programme. On behalf of the after a long period of stagnation as Homebase board I wish to confidence returns to the housing Homebase format/brand thank everyone in the market. We expect the DIY superstore In addition to range integration and store business for their market to see continued like-for-like conversion we also built and opened nine tremendous efforts over growth in 1997/98. new and successful Homebase stores the last year. The motiva­ B&Q, our major competitor, reported during the year. A further 10 are planned tion and enthusiasm an excellent year but this should be seen for the coming year. Significant work throughout the company was also conducted on own brand underpins our confidence as a recovery after two very bad years, in the future. whereas the Homebase format has development, which now accounts for 27 delivered consistent growth over the last per cent of sales, with almost 1,000 new or five years. Wickes is also reporting good revitalised lines launched. Homebase also "^AAU^ sales, but following its "accounting" continues to develop new areas of "home DAVID BREMNER problems it remains to be seen how enhancement", with Cookshop and a new profitable it will be. format wallpaper department being the The year also saw Do It All become most notable examples. wholly owned by Boots as W H Smith

MAY 1997 REPORT ON THE FINANCIAL YEAR VII Savacentre

Sales jfJV'"V\\ t^*.~T—^'VRKBHi^HiHi^BHH Leeds'New Curry Kitchen. o eg L^fy kitchen m *^ORRv KITCHEN o CO 1^ in r- f^ r^

Savacentre managing director Colin Harvey

We had a difficult first half year, but our second half showed profits rise above the same period last year.

93 94 95 96 97 To maintain this £ millions improvement we continue to make great strides throughout the company to Financial results New ranges deliver some major developments that will Savacentre served a record-breaking half a million customers per September saw the launch of a brand benefit our customers and week during the year. Sales increased by 6.8 per cent to £802 new range of family focused clothing ourselves in the future. million, largely due to the contribution of the Sydenham and called LN.LT.I.A.L.S. The launch of the Stockton stores, which opened in the previous year. Savacentre's Home and Leisure Reward Card was a great However, Savacentre suffered from many of the same issues ranges have become increasingly success and we now have facing Sainsbury's Supermarkets and was more affected by the popular during the year with new over 400,000 cardholders petrol price war. Home and Leisure sales were strong, but the perf­ concept Bathroom and DIY shops on the Savacentre ormance of clothing was disappointing. These factors contributed being trialled in several stores. The new i.N.l.T.I.A.l.S range. database. Our clothing to a decline in profits from £34.4 million to £30.3 million. range was revamped and Trading hours relaunched and all the preparatory work was Savacentre Leeds Trading hours have been extended, with many stores now open carried out to enable us to Savacentre's 13th store was opened in March 1997 in Leeds, at until 10pm. During the busy Christmas period, Edinburgh open in Leeds in March the White Rose Centre, and is trading to forecast levels. opened through the night. 1997. Many new design features have been incorporated, including In addition, we've been a Curry Kitchen, which is proving very popular, together with a partment ati^eds. *- mj innovative in product Salad Bar and a new format restaurant. The amazing 'Picture development and ranging; Cake' is the very first of its kind in the country and features the we've invested heavily in customer's own - edible - photograph on the cake. training and we've ensured our expansion plans are in Introducing new facilities place. Further enhancements have been made to customer facilities at I would like to thank several stores. At Oldbury, a children's play centre opened in everyone at Savacentre for their unceasing efforts and Merton's parking area enormous enthusiasm over for the disabled. the last 12 months. Innovations and expansion As Britain's only specialist hypermarket, Savacentre is committed to innovation and expansion. New concessions include Next childrenswear on the shop floor at London Colney, and Daewoo Cars are now in three stores. COLIN HARVEY New stores Our ambition to open at least one new store every 18 months remains firm. Plans are progressing for Braehead, Glasgow, which is due to open in 1999. Operating company November, together with a performance major restaurant refurbish­ Training ment and a brand new petrol Savacentre is committed to a full programme of training for all 1996/97 1995/96 station design. staff and recent examples have included one- and two-day courses Store openings 1997/98 Sales (inc. taxes) 802 751.2 Merton store has benefited for electrical department staff and pre-seasonal courses on the White Rose Centre, Leeds: Operating profit* 30.3 34.4 from a special disabled parking handling and sales of bedding plants and garden shrubs. March 1997 Number of stores 12 12 area, accessed only by register­ Sales area COOO sq. ft.) 1,034 1,034 ed customers. We are also now Board changes Full time employees 3,023 2,796 providing a choice of McDon­ In April, Ian CouU took over as chairman. Colin Harvey has Part time employees 7,527 7,002 alds or a Morrelli Italian style agreed to stay on as managing director for a further year beyond •Operating profit is stated before restaurant. his 40 year service retirement date and will retire in June 1999. exceptional costs and profit sharing.

VIII JS JOURNAL ^haiJUf^

->•' 1 '-^y^ «3»'3j^; Sales at Shaw ^as^by some Iftiper centovgj- thejearftjTl g"^ Sales

•••* %

CO

Shaw's president Phil Francis

Shaw's had a very productive year in 1996. The biggest event of 1996 was the acquisition of 12 stores and two sites from Edward's (Ahold) in 93 94 95 96 97 $ billions Connecticut This gives us critical mass to pursue our use of television advertising Financial performance We are reaping the advantages of the previous year's in Connecticut, the market investments in computer related skills. Shaw's has an electronic Shaw's performance was affected by higher than expected losses we first entered in 1995. card in a test group of stores for customers whose governmental in its Connecticut operations resulting in a decline in profits from The acquisition requir­ assistance (social security) is now distributed to this via 'smart $80.0 million to $65.2 million. However, in its established market ed a major effort to accom­ card' technology. plish the hiring and training areas Shaw's continued to make solid progress with a profit of 2,000 new associates. It increase of 10 per cent. Training also required the re- Our dedication to training continues. Owing to increased needs ranging and restocldng of Acquisitions for management talent, 112 associates were selected and have the 12 stores over a period Shaw's, the Sainsbury's wholly-owned US supermarket chain, now completed the Store Management Training Programme since of a few weeks. 1 am very operates a total of 17 stores in the State of Connecticut -12 stores proud of the entire staff at 1995. We introduced Shaw's University, open to all our associates, acquired from Edward's and five new-build stores. Shaw's, who spent long which offers a complete curriculum to support career and hours to plan and execute Sales increase individual development in all areas of the business. this transition. Shaw's increased sales by some 12 per cent over the same period Shaw's is committed to as last year on a comparable 52-week basis. With the acquisition both perishables excel­ from Edward's, our store area grew by 22 per cent during the lence and a strong EDLP (Every Day Low Prices) offer year. By year end Shaw's had added 19 new stores, including the in marketing terms. During acquisition from Edward's of the 12 former Edward's Stop & the past year over 600 Shop stores in Connecticut. Shaw's also geared up for the private label lines were successful entry into the Vermont market, our sixth New England introduced, bringing the state, and two stores were opened after the year end. total number to over 5,000. Taking advantage of technology fj^ i 3-^ This year, an innovative Automated Bakery Production System was successfully rolled out to 49 stores. This system provides improve­ PHIL FRANCIS ments in sales, shrinkage, reduced labour and direct materials.

Operating The results of Giant, the leading food retailer in Washington and company Baltimore in which JS has a 20 per cent share, were severely performance affected by the strike of distribution workers in the fourth Store openings 1997/98 quarter. Sales for the fourth quarter were down 6.9 per cent and Shaw's Nineteen in total; Quincy iUM; Cranston (Rl); Riverside (Ri); Newport profit before tax in the fourth quarter was just $28.7 million 1996/97 1995/96 im. Newington (CD: Bangor (ME); compared to $73.4 million in the corresponding period last year. Sales Westerly {R\y. Enfield (CD. Waterbury Management negotiated a satisfactory agreement with distribution workers that will reduce (inc. taxes) $2.4gbn $2.30bn ((^T); Orange id): Shelton ((^1): costs and maintain flexibility in the longer term but Giant is still recovering from the effects of Operating Glastonbury (CT); Stratford (CD; profit $65.2in $80.0m Fairfield CCrj; Willimantic (CT);^. the strike. Hartford (CD; Wallingford (CD; 115 96 Southington (CD; Clinton (CD. 3,822 3,137 Store openings planned for Year to 1997/98 24th Feb 1997 % change 6,868 5,534 Eight in total: Waterford (CD; Sales ($m) Colchester (1/0; Johnston (R\); Berlin 13,151 12,232 Corners (VD; Biddeford (UE); Cohasset (MA); E. Boston (UA); Profit before tax ($m) Wakefield (R\). JS share of profit before tax (£m) Code: CT = Connecticut; MA = Massachusetts: ME = Maine; Rl = Rhode Island: VT = Vermont- '2FL0Z(355mU

MAY 1997 REPORT ON THE FINANCIAL YEAR iX ked staff from across the country to put their questions direct to the board Any questions?

Jon Quarmby, senior deputy manager, services, number of staff were recruited late and there was Management Development Programme aimed at only the opportunity to provide them with an store managers and other middle managers. This abbreviated training programme and a short will extend to senior deputies as part of their WiUaU our training ^'^ « period of live customer experience. As a preparation for appointment to store managers. be based around NVQs? 1 consequence, extra supervision and experienced Much also depends on improved career planning There's a twofold advantage: staff were provided from Sheffield to help these and better selection methods for promoting a) staff receive a nationally operators and give them more confidence. It is our managers which is all xoork currently in hand. recognised qualification and b) the company normal policy for all checkout operators at new Our intention is to have a comprehensive training receives funding to develop its staff. stores to have one week's live experience before framework that supports people at all stages of their Group liuman resources and information systems coming into contact with our customers. director, Jolin Adsliead: However, I hope you 're feeling confident in You're absolutely right, NVQs provide an excellent your new role now. But if you 're not, please do Martin Edwards, baliery manager, Kempshott, framework for developing our people. Their strength talk to your personnel manager. Basingstoiie: is that they are focused on people performing well in Has the share price their jobs. They provide a structured way of Dereii Hawliins, deputy manager, dry goods, been this low before? Does the improving the skills of our staff and the service to Hedge End, Southampton: board realise the impact this our customers, and will enable individuals to not Are there plans to just be good at what they do but also be qualified. has on staff shareholders? expand the various Group All our operational training material has been Group finance director, Rosemary Thome: businesses? structured with the achievement of qualifications in Shares infS last traded below 31 Op infanuary mind, including our new induction, which leads to Group chairman, David Sainsbury: 1991, so yes, our share price has been this low three units of an NVQ. As you can see NVCh are a Yes. We are targeting profitable groiuth throughout before. major element of our plans to help our people do the Group's businesses. To that end there are But investing in shares must be seen their jobs well. Our objectives this year xuill be to sell development programmes in place across the from a long-term perspective. Most staff have their benefits, simplify their use and establish NVQs Group. In the area of property development in the acquired shares through our employee share as a key part of the Sainsbury's way. current financial year alone we will open 18 new schemes and have benefited from the supermarkets (and 17 extensions), one new advantageous prices and tax benefits from Marli Towns, shift assistant, Lyons Farm, Worthing: Savacentre, eight new Shaw's and 10 new the SAYE scheme and the tax advantages of Homebase stores (in addition to the 60 planned the profit sharing scheme. Unless there is a Hfe What effect will Tesco's purchase of conversions). need to sell shares now, there is no actual stores in Northern Ireland have on loss and, of course, there will be continued oiu- business there? Kevin Oram, empioyee relations officer, Savacentre payment of dividends. Sainsbury's Supermarliets chief executive, head office: Nevertheless, the board is very much aware Dino Adriano: of the importance of share price to staff and we Are there any plans for The Tesco acquisition can be expected to provide are committed to improving our financial Savacentre to enter the better and stronger competition for JS in Northern performance and to delivering better earnings European market? Ireland. But as the quality of the stores that Tesco per share and with it, we hope, an improved has purchased is far from high, their growth Savacentre managing director, Coiin Harveyn: share price. potential is likely to be limited. Our strategy is to The European retail market is large and very develop organically and once we have a reasonable diverse. Expanding beyond our current UK base Audrey Jones, information desli assistant, number of superstores trading we wiU have secured is always an option open to the business, Homebase Christchurch: an extremely strong position in the Northern Ireland particularly to the Republic of Ireland and We find it very market. western European countries. However, we know difficult to explain to many of that moving a retail concept across cultures is not our customers why they can't j^^^H Juditiiuannh Trayir , checlioiit assistant, Savacentre Leeds: always successful and therefore it is most unlikely use their Sainsbury's Reward that we will be expanding into Europe in the near ^ J Staff at the new Card in our stores - it is a future. Leeds store had source of frustration to many of them, after only 2'/«days' training for all, we're part of the Sainsbury Group. Will Chris Menon, branch manager. Moor Aiierton, checkouts. We're nearly all our customers be able to earn Reward Points Leeds: new at the job - some of us when spending in Homebase at some point didn't even get experience in a real store We spend two years training depart­ in the future? before the opening - and many of us didn't ment managers, but there's no training for Homebase chairman, David Bremner: feel confident. Couldn't checkout staff have deputy managers where they could benefit There are a number of reasons why the Reward at least four days' training? from a more rigid structure, particularly Card may not be accepted in Homebase stores. For because they need people skills for the first Savacentre managing director, Colin Harvey: instance, the system on which the card operates is time. Haven't we got this the wrong way Yes - and most had more - but it seems you were incompatible with ours in that it is on-line and round? one of the unlucky ones. The Leeds store opened based around a home store, while Spend & Save with 839 new jobs. Each recruit received an Group human resources and information systems operates offline and via a statement. We are, individual training programme to equip them with director, John Adshead: however, reviewing what can be done to offer the skills they required to work at Savacentre. In Yes you are right. We recognise the need and have customers better value by bringing the Reward the case of checkout operators there were 3 '/i days' introduced a number of programmes over the past Card and Spend & Save Card closer together. training followed by between three and five days' few years aimed at addressing training for more Finally, we must remember that customers receive a live experience at our Sheffield store. Due to the senior levels of management, in particular the minimum of a four per cent benefit from Spend & recruitment difficulties experienced, a small Senior Manager Development Programme and the Save versus one per cent from Reward Cards and

JS JOURNAL when reminded of this, customers are very pleasedcommunication of what Homebase is and what its retailers to make the government aware of the to use their Spend &f Save cards in Homebase. values are and, yes, this is being addressed at potential consequences. AJS working party has present with implementation to follow shortly. been established to look at the impact of a Vicky Harris, chief dispiay assistant, Drumcliapet: possible change on all our operations. Alex Miilman, bakery manager, Moor Allerton, I We seem to be giving Leeds: Jim Benson, Extra Choice assistant, Homebase away a lot of Reward Christchurch: Points, especially in the ^^ What is the company ongoing Extra Reward Points doing about specialist We are constantly promotion - can we afford to training? For example, we experiencing supply problems be this generous? used to appoint trained ff^ particularly during peak bakers, but now there's a -.J^ periods. What is being done to Marlieting director, Kevin iMcCarten: shortage and we'U need to train oiu- own. improve the flow of products to stores? Yes. Our Extra Points promotion continues to be When is that going to happen? very successful and we aim to provide approxim­ Homebase chairman, David Bremner: ately 200 Points promotions for our customers Group human resources and information systems The last two years have been a period of massive every month. director, John Adshead: change for the Homebase business. The central Both the number of points promotions and the Specialist training in our key departments was thedistribution network is now handling more than number of points given away is scrutinised very main focus of the Operational Skills training three times the volume it did previously and more carefully to ensure that our promotional activity programme that started last year. All the counters,than 11,000 commodity changes have taken provides both excellent value to customers but alsoproduce and BWS were supported with compre­ place due to the range integration process. generates a profitable return for Sainsbury 's. hensive training programmes. This activity has Stability is now being achieved and we are been evaluated and it is clear that more work is confident that the network has sufficient capacity Graham Ward, produce manager, Badger Farm, needed in the bakery area. The materials were to underpin supply to the stores. We will have to Winchester: comprehensive but did not allow sufficient continue to operate with two sets of systems until opportunity for bakers to develop skills. the end of next year. This can lead to a lack of co­ What, if any, impact This has now been addressed with the intro­ ordination in supply chain management. To will the Labour Government duction of the Bakery Manager Focus programme,address this we will be strengthening the Logistics have on the retail sector? which will run from May. The programme is structure in the summer, thereby also improving Group chairman, David Sainsbury: aimed to support quality control and production the planning and execution of seasonal events. There are three principal areas: minimum wage, planning. We will also be working much more closely with planning and proposals for a Food Standards The Bakery NVQLevel 2 will be introduced suppliers to ensure that availability to the stores Agency. Rather than focus on the sector as a later this year far new trainee bakers. can be maintained at the highest level. whole, I would like to look at the situation from a Sainsbury Group perspective. Claire Nadine, trainee manager, Forestside: Janet Neilson, bakery assistant, Stroud: With regard to minimum wages, we hope to be I've heard that the Year 2000 will The supermarket involved in the consultation process and, until give companies like oiu^ a massive strategy was launched more detailed proposals are put to us, are unableS and expensive IT headache - are we prepared nearly a year ago. What progress to comment further. for it and how much will it cost us? has been made since then? On planning, it is difficult to say whether the situation will be more or less restrictive than it is Group human resources and information systems Sainsbury's Supermarkets chief currently. We will argue that the planning processdirector , John Adshead: executive, Dino Adriano: ,A^^ should be as flexible as possible to take account ofWe started preparing for the millennium in 1995. Thank you for a very timely question. A great deal the situation in particular places. Plans to change our systems are well advanced; of progress has been made since the WEB strategy Food hy^ene and food safety have always they should be completed by September 1998. was launched last October. The strategy focuses been of paramount importance to Sainsbury's. The cost, for Sainsbury's Supermarkets, will be inon areas which matter to our customers - In principle, we welarme the outline proposals fcrrthe region of £30 million at today's prices over theavailability, service, product quality and so on. It the Food Standards Agency and would like to be next two years. is encapsulated in our mission statement: Always involved in consultation about it as this is an striving to be the customer's first choice for food area where we have a great deal of expertise. Lynn Smith, personnel assistant, Kempshott, shopping'. •PJVH Basingstoke: But that was just the be^nning. We needed Anthony Kitchen, layout controller, Homebase to plan how to deliver this to the customer -first at ^ s What is Sainsbiuy's Batlersea: a top level and then within each division. We stance on the single European needed to decide how to measure our progress and currency? I work in a re-badged to incorporate this in our performance measures. store and I am constantly being Group finance director, Rosemary These things have now been defined, and are asked where Texas has gone. I Thorne: being implemented throughout the business, feel that we should be doing / don't want to get involved in the politics on the giving us a strategy that is understood, practical much more to clearly merits or otherwise of a single currency - the reasonsand capable of consistent delivery across the communicate to our customers who and for joining a single currency err not are for the business. In short, a closely defined work what Homebase is. Do we have any such Government to recommend to the people, and for programme for 1997/98. Our year end plans? the people to decide in the promised referendum. presentations, including Business TV, will Homebase chairman, David Bremner: However, there are practical issues of concernexpand on our current position and a special The work on communications around H-Day was to a business such as ours, pven our contact with Strategy Update newsletter mil be issued in successful in communicating the change of name customers and our substantial purchases from May. Successes are coming through in terms of to the majority of regular, higher spending Texas abroad, especially Europe. both specific actions such as Better Quality... shoppers who contribute the majority of our sales. These are to do with the date of introduction ofSame Price, and in sales and market share. All of Since then Homebase advertising has been the single currency, the costs associated with the us, together, can build on the firm foundations running continually at a heavy-weight level in the transition like staff training, communications withnow in place. national press and to a lesser extent in local press. customers, and changes to our cash handling and This does not, however, make up for clear accounting systems. We are working with other

MAY 1997 REPORT ON THE FINANCIAL YEAR XI The Journal picks out the highlights of the last year Diary 1996/97

MARCH The Operational Skills training programme is AUGUST/SEPT • Sainsbury's business television. Smart TV, is launched in six 'signature' departments: launched. meat/fish; produce; BWS; bakery; front end (checkout/ • Sainsbury's Flying Circus, with five balloons in the shape customer service); delicatessen. 1 of a strawberry, bunch of flowers,apple , bunch of carrots • The Cajun sausage from the JS Sausages of Distinction and bunch of bananas, takes off on a flying trip to stores range picks up top prize in the international section of the throughout Britain. Best Supermarket Sausage award. In the Best Sausage Sainsbur)''s is the first food retailer to publish an Advertisement (Print) category' Sainsbury's ad for Butcher's environmental report, assessing the environmental impact Choice pork sausages takes the honours. of the Group's business in the UK. Sainsbury's Supermarkets teams up with the Automobile The Dome store in Watford trials Order & Collect, Association to provide an exclusive free vehicle breakdown whereby customers phone or fax their order to the store senice for customers on JS premises. and collect it later. Savaccnlie launches its new clothing range, Chairman David Sainsbun' launches TARDIZ I.N.I.T.I.A.L.S. APRIL (Technical Advanced Research Developmcnl and Sainsbiir\''s introduces a Special Leave scheme for staff Innovation Zone), a showcase for the latest hardware, wanting lo take unpaid leave. software and infrastructure, for use in demonstrating to Slafl winners in the JS Reward C^ard comperition enjoy a staff new technologies to enhance the business. day's trip with their partners on ('oncorde. HEALTH • Sainsbury's is the first food retailer to be awarded the "'NATION right to use the Department of Health's 'Meeting the • David Bremner is appointed chairman of Challenge' logo, awarded to companies that have OCTOBER - Homebase. undertaken special activities to improve health awareness Sainsbury's launches 'Customer's first choice', our new across the nation. strategy for the supermarket business. Savacentre introduces a Daewoo car concession at Readers of Woman magazine vote Sainsbury's the London Colney. supermarket with the most exciting new foods on offer. Merton Savacentre introduces a special parking scheme for the disabled, which allows access via a special personal Express Shop, which allows customers to scan entry card, scanned at the car park entrance. NOVEMBER and pack their own shopping, is trialled at Sainsbur)''s is the first food retailer to join Unilever in its Watchmoor Park in Camberley. bid to stop the use of fish oils derived from industrial over­ • Clapham store opens with Europe's first fishing in European waters. outdoor video wall. The then Prime Minister John Major visits the store on its second day of trading. Three major print packaging awards are won Group interim results are published. MAY by suppliers of Sainsbury's own brand products: First Countr)- Town store opens in March, the labels ofJ S Paws Cat Litter Ultra Absorbent, 10kg bags Cambridgeshire. of Cat Litter Natural Clay and JS Tropical Fruit and Nut Deli 2000, a new delicatessen counter which Selection. claims it can rival Harrods for quality and range, is Homebase launches a range of plants to attract bees, launched at Burpham in Guildford. butterflies and birds to gardens as part of a nationwide Initial launch of Better Quahty... Same Price. scheme. Flora for Fauna, to encourage people to grow Extra Reward Points are introduced. garden plants which benefit British wildHfe. DECEMBER Sainsbury's Choir of the Year gets peak BBC JUNE ' The Reward Card is launched, notching up screening on four days over the Christmas holiday, 3,500,000 applications in the first week alone. including Christmas Day and Boxing Day. • Homebase celebrates its 100th store opening in • First Northern Irish store opens in Ballymena, Alvechurch Highway, Redditch. County Antrim. Sainsbury's introduces AIR MILES as an Ripley store in Derbyshire becomes the firstJ S alternative to Reward Vouchers. store to achieve the Investors in People Award. The Briush Frozen Food Federation Awards The yS/oura«i celebrates its 50th birthday and a votes Sainsbury's Merry Christmas Pudding ice year's worth of competitions culminates in a trip cream Retail Product of the Year. Our Belgian for two to Chocolate Extravagance takes the Bronze prize. Australia for a member of staff. JULY '• Sainsbury's scoops three awards in • H-Day celebrates Supermarketingm!Lg3zme'i British Quality Food the completion of and Drink Awards; Blackfriars Gin won the best alcoholic the integration of gin categot)', Spinach and Cheese Lasagne was best Texas into vegetarian product and Traditional Lasagne was best meat Homebase, with all remaining Texas stores being rebadged. product. Sainsbury's Children in Need efforts break record with • Sainsbury's Bright Ideas scheme is launched at London £.500,000 raised, making us the largest single fundraiser. Zoo by children's TV presenter Michaela Strachan to provide children with free activity cards in the stores. JANUARY 97 JS sponsors 10 of its conventional produce An Internet shopping trial is carried out as a joint suppliers to attend the Soil Associauon's venture between Sainsbury's and computer company Conference on organic food production. Hewlett Packard. Group trading statement for the Christmas period is Company holds annual meeting for shareholders. published.

Sainsbury's Bank opens for business. FEBRUARY 97 Homebase launches its new insurance service, offering home contents and personal accidents policies and Code: a unique garden policy which includes cover for plants, • Bold bullet point refers to picture. shrubs and lawns.

XII JS JOURNAL OUT AND ABOUT

Hedge End toys with a great Penny Back idea Marathon man does

Wildern Opportunity Group in Hampsliire now sports a wliole new set of toys worth £2,000, a baker's dozen including a new kitchen and a Thomas the Tank Engine play set. Their purchase was made possible when Hedge End's senior deputy manager, Ian Stickland, donated 45,000 vouchers collected at the store through its Penny Back scheme.

Four-yeaiMilil Andrew Helps gets on track wKh Thomas the Tank Engine.

Warren Heath backs the winners

' Wayne sets off ' the London Marathon frons the Shorehead store.

Wayne Harris, bakery Camden makes a capital contribution manager at Shorehead in Huddersfield, set off for John Hawkins, branch ^C Welcome "^ the London Marathon - by charity organiser at Camden, recently running 200 miles to the *' CAPITAL donated a cheque for capital! En route he visited Two teenage basketball teams, which were backed by Warren .RADIO £2,000 to Adam Findlay 13 JS stores to raise Heath store in Ipswich, have both gone on to glory in their national of Capital Radio in aid money for Cancer Relief finals. of its Help a London Macmillan Fund. Paul Firth, the store's deputy services manager, opened the Child. The money was Wayne, 35, has previously local event at Maidenhall sports centre in Ipswich and staff raised through the arranged food and drink for the athletes and spectators. store's Penny Back run the routes of the The under 14s from Great Cornard Middle School, and the scheme. Coast to Coast walk from under 19s from the Ipswich Basket Ball Club went on to win the John Hawkins wKh Capital Radio presenter Adam FIndlay. St Bees to Robin Hood's finals at Sheffield, with each team winning £1,000. Bay and the Lykevi^ake walk in North Yorkshire, some 250 miles in total, Saying it with flowers when he raised more than £2,000 for the charity. "It had been my ambition to run the London Marathon for 20 years and I have been raising money for Macmillan since my father died of cancer in 1994. During training I ran for 14 hours a week and I ate lots of high carbohydrate food- like toast! I was sponsored for the number of Sainsbury's stores I stopped at on my route to London - a baker's dozen of 13 in total-and all the stores were raising money too."

11 PRODUCT NEWS

Ironing may not be everybody's favourite chore, but Homebase is trying to make it as painless as possible by introducing a new co-ordinated range of ironing boards and accessories. There are five new boards to choose from, including some with angled iron rests, integral flex supports and foldaway sleeve boards. The accessory collection has been developed to make ironing easier and includes an Iron Guard to prevent delicate items sticking to the sole plate. There's even an Iron Cleaning Cloth to remove build up. Prices range from £14.99 for the Opal Ironing Board to £39.99 for the Emerald Board, and £1.99 for the Iron Cleaning Cloth to £9.99 for the Iron Guard. Replacement covers start from £3.99.

AVAILABLE IN MOST STORES

Premium collection for legs

The new Premium collection of high quality tights has something for everyone. The range includes: Shiny Tights (£2.99); Lace Top Hold Ups (£3.99); Shiny Stockings (£2.99); Opaque Tights (£3.99) and Fine Net Tights (£3.50).

AVAILABLE IN 150 STORES

Saucy but The hair care bunch nice Because it's the I B5 Active Hairspray (£1.79), Active sauce that makes a * Mousse (£1.79) and Active Gel pasta dish perfect, i (£1.99) contain a provitamin B5 Sainsbury's buyers complex which helps to retain have come up with moisture, thus making your three new creamy hair more healthy, shiny pasta sauce mixes: and manageable. (B5 Sundried Tomatoes; SAlNSaUBVS styling products are Pesto; and CocomtMil available in 165 stores). Carbonara. All you Six new types of JS have to do is add Extract Shampoos and milk, bring to the Conditioners should suit boil and simmer for most hair types. The five minutes varieties are Sea Minerals (stirring & Silk; Apricot & Aloe; continuously). Each Cucumber & Mint; Coconut sachet serves four Milk & Almond; Henna & and is suitable for Honey and Camomile & vegetarians.

Lemon. They cost £1.29 each. AVAILABLE IN 165 STORES AVAILABLE IN MOST STORES

12 JS JOURNAL PRODUCT NEWS

, TROPICAL f Rocket science FRUIT

Now is the time to start stocking the freezer with plenty of mouth­ watering summer favourites. 4 Freshly Squeezed JS Lollies come in varieties - Orange Juice and Orange Juice & Tropical Fruit (£2.19). Jurassic Park comes to life in the shape of a frozen Vanilla & Strawberry Dinosaur Ice Cream Log (£1.29). But, don't worry, the JS Dinosaur is friendly and its smiling face appears all the way through the log. Two new varieties of 4 JS Cones (Strawberry & Vanilla and Choc 'N' Nut) should keep everyone cool happy and refreshed this summer (£1.49). Children of all ages will be over the moon with our 10 Rocket Ice Lollies, which are Strawberry, Orange and Lemon flavour. And at £1.79, parents may be tempted, too. And last, but not least, 4 JS Yoghurt Splits are made with real fruit and yoghurt. They cost £2.09 each and come in two varieties; Real Strawberry and Real Lemon & Lime We've got it covered

Not a lot of people know this, but breadcrumbs have emerged as a major growth area - you simply have to look at the number of products on the market to realise that breadcrumbs are big business. As a result, Sainsbury's takes them very seriously. Just recently the whole JS breadcrumb range, except Golden breadcrumbs (52p), has been improved and relaunched. It includes Garlic & Herb (75p;, Natural (59p); Wholemeal (59p); Lemon & Pepper (75p) and Southern Fried (75p). The recipes now use bread rather than rusk, which is consistent with JS's policy of offering healthier products, and they can be oven baked, grilled or fried.

AVAILABLE IN ALL STORES

SAINSBURY-S

OliVi^ Evia Anitnsil magic

Three of the latest JS Story Books have a distinctly animal theme. Tony Do Pigs have Stripes? (99p), What am I? ^^ Kenyon Bell has introduced four new types of Olives: (99p) and Arthur and the Caterpillars . Mixed Stuffed Green Olives (£1.25 per lOOg); (£1.75) are sure to keep young ones Thassos Throumbes Olives (79p per lOOg); amused this summer. Who knows, the Blond Piquant Olives (65p per 100g); and kids who hear these stories may be .'Cocktail of Mixed Olives (69p per 100g).They inspired to become naturalists when all come from the Rovies Grove, located on the they grow up! Greek island of Evia. Altogether, there are AVAILABLE IN ALL STORES 55,000 olive trees on the estate and all the olives are picked by hand from the tree so • there is minimal bruising to the fruit. In Rovies, the olives are picked at three different ""'•«• l^ohh .''St^^MjJ|peness. Unripe olives '^ If you would like to sample th& b^TOones are picked as the fi some of our new products • ripening and black olives are very ripe, The Journal'^ great New Lines giveaway simply cross the box next to your the olives have been cured in sea salt and first choice and send the coupon to the JS Journal May Giveaway, water they are ready to eat. All the olives are 9th floor, Drury House, Stamford Street, completely natural and contain no artificial London SE1 9LL. The first coupons drawn NAME colourants or preservatives. from a hat will receive a free sample. Closing date is 9 June.

JOBTmE I I Extract shampoos and conditioners I I Breadcrumbs I I Pasta ready mix sauces I I Ironing boards CONTACT TEL. NO.

MAY 1997 13 Money matter CROSSWORD CLUES

ACROSS 1. Money lent to buy a house (8) 4. This pop group sang about 'Money, Money, Money' (4) 6. Actor who won an Oscar for 'The Color Of Money' (6) 8. Loose change (5) 9. Small bet (7) 12. Small betting system! (4) 14. Spanish money (7) 18. Its currency is the krone (6) 19. Theatrical backers (8) 20. Rate, which values one currency in terms of another (8) 23. Mark this money! (4) 24. Agents buying and selling for others (7)

DOWN 1. Place where money is coined (4) 2. Sum of money given as aid by an official body (5) 3. Money-making product, sold abroad (6) 4. Investment yielding a fixed yearly sum (7) 5. Slang term for money (5) 7. Financial Michael Douglas film (4,6) 10. This product was very expensive in the 17th Century (3) 11. Expenditure (8) 13. Returns asset for savings account! (S) 15. Exchange of goods for money (S) 16. Money-making Wimbledon champion? (4) 17. Narrow book in which a firm's accounts are kept ('') 21. Vehicle which must be properly insured (3) 22. Demand some money (3)

Find the following 12 words in the wordsquare left and circle c U G U M E c N A R F C T A C B them: £10 PRIZE i^ z J O N E D s T U H L P T A A A AUSTRALIA EGYPT IRAQ BRAZIL A N A T E C R E O S U N Y W FRANCE JAPAN CANADA GREECE s J KENYA DENMARK HUNGARY LIBYA z E S M A I A W T A R O Z B L L Sorry... I D L S G T O N R N L N I L I L Oops! In last month's wordsearch, we regret that a line was N L C G P T O G A R A L C L F S missing in the grid. The puzzle was still possible to do and we've I had plenty of entries, but while we're tempted to say it was an Y O M A P L G P L T I I c I L Y April Fool's joke, we admit it was our fault and apologise. | R A K Y E B R C I Z A B R B R O D H G N U O G U A N U H s A W u ran ENTRY FORIVI E E T E E E R R S N E S G H Q R Wordsearch and crossword competition B K N K U F B A E N A N L A R G Name: W I R M I E E U N E U D P F E E Address: A N A P A J N H R H c L A P G T

R H I A N R A Y P S E E H L L T Work location: T K C E Y Y K N N A B B A G E c Send us your completed entry (or entries) by 9 June, using this S W T O S X N A S L E Q N O P R coupon for both. Photocopies are acceptable. .L«

HOME & GARDEN CROSSWORD - ANSWERS

ACROSS 1. Terrace 4. Carpets 9. Mower 10. Roses Are Red 11. Sod 12. Dip 13. Easel 15. Sedan 17. Acers 19. Ten 20. Fence 22. Hoe 23. Oven 28. Greenhouses 29. Laser 30. Eat 31. Tin 32. Sheet 34. Poppy 36. Semi 37. Settees

DOWN I.Tom Jones 2. Row 3. Aerosol 4. Cos 5. Resident 6. European 7. Sir 8. Madness 10. Radish U.Swede 16. Doors 18. Eaves 21. Contents 24. Nursery 25. Cottages 26. Ashtrays 27. Plant-pot 28. Glasses 33. Elm 35. Poe

14 JS JOURNAL Win a flight in a Sainsbury's Reward Card is hot air balloon! miles ahead!

Win FREE cinema tickets In our easy-to-enter competition! SAINSBURY'S

You could win a superb trip floating over the English countryside in one of Sainsbury's Reward Card customers have been Sainsbury's Flying Circus hot air balloons! We're giving away a wonderful quick to recognise the value of collecting champagne flight for two people in our easy-to-enter competition. AIR MILES awards - they've already exchanged enough Reward vouchers for AIR MILES to fill over a quarter of a million plane seats to Paris! Sainsbury's Flying Circus comprises five full-size balloons shaped as a strawberry, an Each £2.50 Reward voucher can be exchanged apple, a bunch of carrots, a bunch of bananas and a bunch of flowers. Launched last year for 40 AIR MILES awards, which can be used for a variety of leisure activities and not just for air in central London, the balloons have since been attracting attention all over the country as travel. Free cinema tickets are becoming Increasingly popular and a pair for use at UCI an innovative approach to nnarketing fresh produce. Accompanied by a cavalcade of cinemas across the UK can be obtained for just harlequin coloured vehicles, with pilots and crew dressed to match, the surreal sight of 80 AIR MILES awards. With Britain's success at the Oscars the balloons has astonished crowds and added a blaze of colour to store openings and providing an extra incentive for taking a trip to major agricultural shows. the movies, AIR MILES is offering JS Journal readers the chance to win pairs of cinema This season, the balloons will be flying the JS message high over the skies of Northern tickets. One hundred pairs are up for grabs - simply answer the questions below and send Ireland and Scotland, as well as appearing at major shows and balloon festivals, so keep them to the JS Journal office by 9 June. p-^^^^^^^^^^^^^^^^^^^^^ ^^•^^^^^^•H your eyes on the NB - Although AIR MILES awards are not available to JS ENTRY FORIVI customers in Northen Ireland, JS staff in Northern Ireland skies! are eligible to enter this competition. Hot Air Balloon competition All you have to

How many full-size balloons are in the Sainsbury's do for a chance Flying Circus? to win this mag­ AIR MILES competition a) 5 b) 6 c) 10 1) A £2.50 Reward voucher can be exchanged for nificent prize is how many AIR MILES awards? Which of these items of fresh produce Is not part of the Sainsbury's Flying Circus? answer the fol­ 2) AIR MILES awards can be used for free cinema lowing questions tickets at which cinema chain? a) an apple b) a cabbage c) a strawberry correctly and send your answers to us by 9 June: Name: Name; Address: Address: Please note: Prize winners must be over 4ft Bins to fly in the balloons. Hot air ballooning is dependent on the weather. If Work location: the balloons are not able to fly a £100 Sainsbury's shopping Work location: Contact Tel No: voucher will be provided as an alternative prize. Location Send us your completed entry by 9 June. Photocopies and date of the flight will depend on the balloons' schedule Send us your completed entry by 9 June. Photocopies are acceptable. and on the winner's location. are acceptable. I I I I MAY 1997 15 Suppliers get a grilling! Sights, sounds and smells on show Take representatives from some two dozen top Some of the biggest rivals in the grocery business names in tlie grocery worid, put tliem in a room and met for a battle of wits in asltthem to spell chihuahua - not a bizarre April Blackfriars' staff Fool's joke, but Sainsbury's first supplier's quiz restaurant when JS logistics invited suppliers to a quiz night. Aimed at forging better working relationships between JS and people who are normally just a voice on the phone, the quiz was a JS first - and a great success. Comperes Tim Peters and Paul Dewdney (both from logistics) formed an impressive double act, neatly keeping the Homebase has again teamed up with award-winning questions flowing and the garden designer Robin Williams for this year's hecklers at bay! A total of Hampton Court Flower Show, where last year its "Good 31 teams took part, Ideas" garden scooped both a gold medal and the including eight from JS, and each supplier team also had aJS team member. Some friendly - but prestigious Tudor Rose for best show garden. intense - business rivalries surfaced during the quiz, the loudest being between crisp makers Walkers and Golden Wonder. Walkers was the most vocal - Golden Wonder coolly responded by beating them in the final score. After the final round a tie between Coke, Oscar Mayer, which suppUes ready meals, and a JS team led by logistics strategy manager Stephen Davies was settled by a tense tie break. Oscar Mayer snatched the trophy, which was presented by logistics director John Rowe. An artist's impression of this year's garden.

This year's "Sights, sounds and smells" garden is packed with ideas designed to be easily translated into the average garden. The plants have been chosen to attract wildlife - Hij^^^^^ ™^ S^HH ^^Iv^ ^^^^H .^^^^^^^^^^1 birds, bees and butterflies, as well as giving year-round interest. Ross McLaren, Homebase managing director, •-bi "•-^^H rj •, said: "Robin has done it again for Homebase by creating a ^E show garden that will appeal to amateur and expert 57" » ^-' ; ^^^H^d^^^^l Above: Sarah Trowbridge and Sarah Batkin work hard behind the gardeners alike." All the plants and materials used in the scenes adding up the scores. garden can be bought at Homebase. Right: Murray Charlton from the victorious This year's Hampton Court Flower Show takes place Oscar Mayer team ceiebrates success. between 11 and 15 July. Tickets cost £17 each and can be obtained from the ticket line 0171 957 4000.

16 JS JOURNAL LIFELINES Feeding the five thousand Cooking for several hundred people every day requires planning, resourcefulness and the ability to keep a cool head, as catering staff throughout the company can confirm. So how do you cope when you're hundreds of miles from home in a war-torn country with over 5,000 mouths to feed each day?

When Eleanor Cooke, of Sundays to give them Blackfriars' marketing exercise - the fields are far department, was invited too dangerous for them to to go on a five-day fact­ wander in." finding tour of Bosnia to But life is beginning to see how the British Army return to the region, and coped with feeding The with the onset of spring Royal Engineers currently refugees are returning from stationed there, she felt other parts of Europe, bringing with them capital to the chance to see how the help rebuild their homes and businesses. "A bizarre country was being rebuilt contrast between the war-torn mediaeval and the was an experience she modern exists with people living in burnt-out homes couldn't afford to miss. without a reliable water or electricity supply, but with Eleanor with (l-r) Cdr Roger Robinson-Brown, Capt Rebecca Eleanor set off in a Hercules plane ("one of the satellite dishes next to the shell holes and BMWs parked Taylor, Master chef lain Boardman, Cdr Bavid Bates on RFA most uncomfortable modes of transport ever in the mud outside where the door used to be." Resource. invented") and landed at SpUt Airport, Croatia, where In the midst of all this is the British Army. 39 Royal her orientation briefing started with a lesson on native Engineer Regiment is currently helping to implement toilet habits, which, to say the least, was not for the the peace process in Bosnia as part of the international faint-hearted. Stabilisation Force (SFOR). Although, ostensibly, their Croatians and Bosnians do not consider it rude to presence is one of peace-keeping, they are also urinate anywhere, provided they turn their backs, but contributing to the local communities. By maintaining British soldiers are expected to use latrines, she was roads and building bridges to get food through to their told. troops they are also improving the infrastructure to help "At first, I thought this advice a Uttle unnecessary, local industry. Local labour is employed at good wages but there's actually a very real safety issue to this rule," and buildings and land are rented, providing the local she explained. "Relieving oneself at the side of the economy with much-needed cash. road could be enough to trigger a mine - and since The Engineers undertake hard manual work and Bosnia has an estimated two mines for every inhabitant food is important to keep strength up and morale high. - or 400 for every square mile - this is a very real Since the engineers are not usually allowed to leave the

A slap-up meal - and the posters make it feel almost like home. threat." camps to socialise, and alcohol in most camp bars is And, despite the extent of the destruction in limited to two cans a night, meal times are the main Bosnia, Eleanor found it difficult at first to understand social events. just how perilous it was even to tread off the tarmac And that leaves the catering personnel with the road. But the danger came into perspective as she was huge logistical task of providing meals for the 5,300 driven through the towns and villages. British troops and hundreds of other members of the "Virtually every house bore the scars of war, with international peace-keeping force who have discovered multiple shell holes and bullet marks, and many that British food is best! villages were totally deserted. There was also something Eleanor discovered that, despite the crude working else missing - which took a while to sink in - animals. In conditions, the British chefs manage to produce fiveo r a country previously reliant on agriculture, most of the six choices of hot ("and mostly very tasty") food three livestock had simply gone - all that remain are chickens times a day, with hygiene standards that would put some kept in confined spaces and a few cows and horses, Eleanor with Sgt Alan Keenan (left) and Capt Frank restaurants to shame. They are even able to cope with all Worthlngton of 48 Field Sqn OR. which are kept tethered and taken for walks on the various dietary requirements - from vegetarian to gluten free - not to mention feeding the guard dogs! WINNERS! WINNERS! WINNERS! All the food is imported from Britain or western Europe, by road or by ship, with RFA Resource often Fifty readers picked up a Disney goody bag in January/February's Aladdin competition: Carol Connell, Shoretiead; J Kearney, Lyons Farm; Sarah Giles. Blaci^friars; A Sinclair veteran; Dawn Wilmshurst, Meadowhall; K Miller Grimsby; J Peever, Solihull; Linda Bailey, Kempshott; acting as a giant larder. There are the packets and tins Diane Cox, Homebase Catford; Robert Matters, veteran; Irene Jackson, Newcastle; Sarah Cooper, Bury St Edmunds; Julie Cook, Warren that one imagines soldiers existing on in the field, but Heath; Liam Gillies, Torquay; Stephen Bloomfield, Homebase Walthamstow; M Bentaleb, Basingstoke depot; Christine Robbins, Newbury; Chantal Purcell, Fairfield Park; Brenda Giles, Kempshott; Karen Scorer, Blackfriars; Brenda Hall, Streatham; M Wilson, Homebase head most of the food is hearty British fare, albeit prepared office; Nicola Bennett, Homebase Penge; Anne Sanders, Chichester; Gillian Mitchell, Chesterfield; Debbie Wells, Kettering; John Spurling, for the most part in makeshift surroundings. Bridgemead; Sarah Spurling, Stratton; David Smith, Chichester; Jan Staney, Blackfriars; Philip Watson, Wolverhampton; Eileen Dines, Market Harborough; Claire Lanridge, Oxford; Sandra Hancock, Savacentre Stockton; Suzanne Barwick, York; Jean Farrow, Warren Heath; "Some of the cooking methods they use are Debbie Still, Savacentre Calcot; Dianne Rollason, Homebase Coventry; Julia Cavill, Brunei Plaza; Philip Crebin, Wigan; Sara Yearly, unconventional, but certainly innovative," said Eleanor. Basingstoke Central; Susan Kelly, Shorehead; Alison Rees, St Clares; Wendy Spence, Blackfriars; I Talsania, Bury Park, Luton; Bobbi Gander, East Filton; George Riddle, Eastbourne; Paul Oldfield, Homebase Newmarket; WTombs, Savacentre Calcot, John Gibbs, Hornchurch. "Old metal cabinets have been converted into ovens and

These readers won a copy of Independence Day in our January/February Sound & Vision competition; Brenda Spink, veteran; Sarah Giles, deep fat fryers are used to cook eggs as the only way to Blackfrlars; Gary Ansell, Chichester; Judith Lane, Alton; Carol Crater, Homebase Aylesford; Kath Knight East Grinstead; Heather Lenzan, supply hundreds of them for breakfast in a very short Crayford; Iris Smith, Weedon Road; M Flack, Bouverie Road West; Jean Ridge, Shorehead. time. But the results of these peculiar techniques were These two readers won a cosy sweatshirt in our January/February Choir of the Year competition; Sandra Bradley, Rayleigh Weir; Oaryl Hulme, Homebase Worsley. Eight readers picked up a Choir of the Year mug; G Vick, Canterbury; Stephen Trump, Blackfriars; Karen Scorer, summed up for me by a young soldier I met on the Blackfriars; J Berry, Homebase Sutton; Margaret Mukul, veteran; Alison Ives, Wimbledon; Jean Farrow, Warren Heath; L Pennel, Bowthorpe. plane home who told me. 'I'm going to miss the food Winner of our Romance crossword £25 prize was Tom Lewis-Jones from Harrogate. Our Wine wordsearch £10 prize was won by Gillian Dean here, my wife's a terrible cook!'" from Dunstable.

MAY 1997 17 SAINSBURY'S STAFF ASSOCIATION Tel: 0171 921 7227 -ill PI to Hollywood In Germany Welcome 3 'g - Warner Bros Movie World |K Hi Visit Europe's unique movie and ^^

entertainment centre where the ^ * 3, CO magic of Hollywood becomes real. Let •g ^ > Bugs Bunny, Batman, Superman and all the other A trip to Irish Warner Bros superstars entertain you all day III long. It's a world filled with incredible shows, fantasy land breathtaking rides and stunning attractions - an unforgettable experience for the whole family. Ballylussangel and the The cost is £98.00 per adult (based on 50 people travelling) III or £115.00 per adult (based on a minimum of 50 people travell­ WIcklow Mountains ing). The dates available are: 30 May -1 June, 27-29 June, 25-27 This is a chance to enjoy a three- July, 29-51 August, 26-28 September and 24-26 October 1997, day holiday in the beautiful town of Avoca, which featured as the The cost includes: • return coach transport throughout; village at the heart of the popular • channel crossing with Le Shuttle; TV series Ballykissangel. Here you • hotel accommodation for two nights at the can enjoy the many landmarks fi Novotel Wuppertal; from the series and, if you're • buffet brealtfast; lucky, you might even see Father • entrance to the Warner Bros Movie World. Clifford and Assumpta! NOTE; the price for a child under 12yrs sharing with It's also the perfect opport­ two adults is £45M. unity to explore Dublin, seeing The following are not included: sights such as O'Connell Street, • insurance of £9.50 per adult, £4.75 per child under 12yrs, free for infants up to two years; the Trinity College of Swift's St • half board supplement for two nights (three course Patrick and the Abbey Theatre. meal excluding drinks) - £25.00 per person; Visit the remarkable Irish Museum ^ single room supplement • £15.00 per night. of Modern Art or relax in Europe's Coach pick-up points are Leeds, Uxbridge, Woking, Romford, largest enclosed park - Phoenix Hollywood in Germany Blackfriars and Bromley. All bookings are subject to availability. Park. Where Movie Magic You need a 10-year passport for this trip. The trip departs on Tuesday 2 comes alive September, 1997 and the cost from £99 per person includes: For further information or to book your place, call J.Z.E. on 01753 548582. A offers a coach travel direct from otiated on behalf of our your local area (picit up bers. Details of Joining the points are Uxbridge, From furry foxes to deadly dungeons - SA and the new membership card Woking, Romford, ailable from your personnel discount passes for Salnsbury's Staff !r. A list of SSA offers is now Blackfriars and Bromley); Association members ailable on e-mail under return Irish Sea ferry 'bulletin boards'. sailing; There's more to see than ever before at the UK networlt of Vardon • two nights' accommod­ Attractions this year • and ation with en suite all at a special price for facilities; S8A members. Using your privilege • full Irish breakfast; leisure pass, you can claim • visit to Baliykissangel and £2 per person off admission the WIcklow Mountains; (for up to four people) to any • services of an experienced of the 16 UK Sea Life centres, the National Seal Sanctuary, Nature Quest courier In the resort. or the London or York Dungeons, plus other benefits on voucher. Sea Life centres open a window to the ocean floor, providing The following are not included: dramatic close encounters with native British sea creatures from the • insurance (£14.90 each for humble shrimp and starfish to sharks and stingrays. adults, £7.45 each for The National Seal Sanctuary is Europe's busiest rescue and children from 2-12, children rehabilitation centre for Injured, sick or abandoned grey seal pups. under 2, free); At Nature Quest visitors embark on a safari too enjoy a privileged • single room supplement, peek into the secretive world of creatures which are often to shy to be £30. seen in the wild. Here you can see ferrets, foxes, mice, mink badgers and wild boar in the most natural of settings. For further information or to The London and York Dungeons transport visitors back to the dark Imoif your place,ring the ages, bringing back to life some of the most terrible and grisly chapters P«,^Q^ of British and European history. International Travel Club on 01484 450111. To obtain your discount voucher send an order form to the Central SSA Office, Blackfriars

18 JS JOURNAL PEOPLE Wedding CHARMAINE PERRY and TONY STEVENS, both from Keighley, married on 15 February. Charmaine (branch clerk) proposed to Tony (senior deputy manager) with a single red rose while he was worldng at the opening of the Straiton store. The happy couple honeymooned in Florida.

Employees who have completed 25 years' service Rescue me! BERYL AUSTIN, checkout/replenishment assistant, High Wycombe. BRENDA BAGULEY BWS replenishment assistant, Arnold. SALLY BATTERSBY, data control foreman, Basingstoke depot. ALAN BENNETT, distribution stock manager, Bernard and Bianca are two brave mice whose animated Streatham. BRENOA BENNETT, checkout/replenishment assistant, Winton. DAVID exploits are brouglit to the small screen as Disney BEARD, returns warehouseman, Basingstoke depot. KATHLEEN BISHOP, clerk, Basingstoke depot. PETER BROAD, technical manager, Blackfriars. HARRY releases two of its animated classics - The Rescuers, and BROWNLESS, assistant manager, distribution stock, Blackfriars. PETER BURSTOW, The Rescuers Down Under. The stories tell of the mice's produce warehouse, Charlton depot. ROBERT CHANDLER, senior warehouse assistant, Luton. CAROLE GREED, checkout/replenishment assistant, Waltham- efforts to save an orphan called Penny from the stow. DENNIS DEAR, warehouseman Hoddesdon depot. ARTHUR DOWNTOWN, clutches of the villainous Madame Medusa. senior butcher, Telford. LIN EAST, cash office clerk, Worcester. ANGELA ELLIOTT, overs controller, Basingstoke. NOEL GORDON, butcher, Tottenham. PE6GY GEE, There's a treat for fans of animated American grocery replenishment assistant, Victoria. STEPHEN HALL, senior deputy family, The Simpsons this month as The Dark Side of the manager, Hadleigh Road. PATSY HALLS, produce warehouse, Charlton depot. RONALD HARWOOD, perishables warehouse, Basingstoke depot. MICHAEL Simpsons is released. The video features four episodes, HERRON, despatch and returns, Charlton depot. HAZEL HILL, deli counter including one where Homer is investigated by X-Files assistant, Lyons Farm. ALAN HOLLIS. reception manager. South Ruislip. GEOFFREY HOWELL, coldstore warehouse assistant. Tunbridge Wells. CHARLES JOHNSTON, agents Mulder and Scully, with the guest voices of David senior manager, property, Blackfriars. BETTY MAYNARD, checkout/replenishment Duchovny, Gillian Anderson and Star Trek's Mr Spock, assistant, Crawley. BETTY MOSS, price controller, Victoria. HELEN NEWMAN, fresh foods replenishment assistant, Newport. MICHAEL O'HARA, assistant manager, Leonard Nimoy. fresh foods, Coventry. ELBA OXBROW. sabre clerk Ipswich. MARTIN PALMER, Also out this month is Broken Arrow, an action clerk,Hoddesdon depot. JOHN PARR, driver, Basingstoke depot. LESLIE PAWLEY, thriller starring John Travolta and Christian Slater as assistant manager, grocery, Coldhams Lane. RAY PILCHER, coldstore warehouse assistant, Lyons Farm. JANET RATCLIFFE, cash office clerk, North Cheam. KEITH pilots on a top secret mission carrying nuclear RODEL, trolley collector, Newhaven. ANNIE RUTLEDGE, checkout/replenishment warheads. When their assistant. Putney SHARON SMITH, restaurant assistant, Bramingham Park JEAN SUPPLE, checkout/replenishment assistant, Watford. JACKIE TAYLOR, senior deadly cargo is hijacked checkout assistant. North Cheam. NICK WEIGHT, clerk, Buntingford depot. JEAN the two find themselves at war with each otlier. As the clock races towards WIGGINS, assistant manager, fresh foods, Worcester. doomsday the film builds to a spectacular high-tech climax. Retirements

Lertgth of service is in brackets CD wise this month, there's Bbod on the KATHLEEN ADAMS, checkout/replenishment assistant, Stratton (5yrs). ROSE Dancefloor (History in the Mix) from Michael AFFLECK, cleaner, Hornchurch (Uyrs). IRIS BELL, checkout/replenishment assistant, Winchmore Hill (9yrs). HEATHER BOSTOCK, restaurant assistant, Jackson. A video ofJackso n hits like Billiejean Christchurch (9yrs). HILDA BLACKMORE, deli assistant. Pepper Hill, (3yrs). and Thriller, called History on Film, is also ROBERTCULLEY, warehousekeeper, Basingstoke depot (21yrs). BETTY COADY, restaurant assistant South Harrow, (Byrs). BRIDGIT CLANCY, checkout/ available. replenishment assistant, Romford dOyrs). LAWRENCE DIGGLE, wages manager, If '70s and '80s music makes you feel young, Basingstoke depot (30yrs). DEREK DITTMAN, engineer, Hoddesdon depot (50yrs). then What A Feeling, 41 Feelgood Flared hits of DAPHNE EAGLES, fresh foods replenishment assistant. Alperton, (25yrs). DOROTHY FORD, packer, Godalming (lyr). PAT FRAKE, night display assistant. ^|v4A^e/,W the seventies and eighties should be right up North Cheam (ISyrs). BETTY GALL, checkout/replenishment assistant, Sheffield. your street, as it includes tracks from Grease, (21yrs). JOYCE GILBERT, decorative sales assistant, Clifton Moor Homebase Footloose and Saturday Night Fever. (7yrs). SHEILA GUEST, checkout/replenishment assistant, Gloucester, (17yrs). h ^ .•••.' BERNIE HARRIS, merchandising manager, Blackfriars (35yrs). BRENDA THEDABHSECRETSOF

HIGGINBOTTOM, checkout/replenishment assistant, Sheffield (15yrs). HELEN 41 liEUUDS FURiH HIIS Df HI! 70 S » ID'S HONAN, price controller, Bracknell (26yrs). MO HUBBARD, butcher. Bury St Mta ncta hw GRUSI. CU WISH. FINE. lUSNBMa. Edmunds (36yrs). KATH JOY, code controller, Talbot Heath (7yrs). JULIE MASON, checkout/replenishment assistant, Basingstoke (17yrs) VALDA NASH, checkout/replenishment assistant, Epsom Central (8yrs). NORAH O'BRIEN, hostel catering manager. Wood Green (24yrs). KATHLEEN O'CONNOR, meat preparation We've got five copies assistant, Chertsey (16yrs). BETTY PIPE, checkout/replenishment assistant, of The Dark Side of Warren Heath (lOyrs). RONALD POTTS, senior warehouse assistant, Harpenden ffteS/mpsonstogive (Syrs). JANET PRICE, cash office clerk, Southend (8yrs). PAPPEnA REDMOND away. Simply answer checkout/replenishment assistant Gloucester (fSyrs). WILLIAM RUSHMAN, skilled meat assistant. Hove (40yrs). EILEEN RUSSELL, night display assistant, Purley Way our question and get (16yrs). WILLIAM SMITH, grocery replenishment assistant, Stanway (7yrs). your answer to us by We've also got 50 Goody BARBARA SMITH, cash office clerk. Merry Hill (15yrs). DANNY TAYLOR, warehouse 9 June: Bags from Disney to give keeper. Basingstoke depot (22yrs). INDIRA THAKKER. bakery assistant, Horsham (11yrs). HILDA TUCKER, fresh foods replenishment assistant, Coldhams Lane away just answer our (20yrs). MARION WAKLEY, night replenishment assistant, Streatham Common simple question. (16yrs). RENEE WHEELER, BWS assistant, Welwyn Garden City (29yrs). THOMAS WILSON, warehouse assistant, Stratton (Syrs). BRENDA WILTSHIRE, What is the name of the city where the iiiiiiiftk^^ checkout/replenishment assistant Godalming, (Syrs). NOREEN WOODHOUSE, Simpsons is set? Is it; checkout/replenishment assistant Bowthorpe (19yrs). a) Springfield b) Springhill c) SwiniJon What type of animal are the Rescuers? Obituary FULL NAME FULL NAME

Length of service appears in brackets WORK LOCATION WORK LOCATION HELEN CONNOLLY, 64, a checkout assistant at Bramingham Park, died suddenly on 11 March (7yrs). PETER SWINDLEHURST, 41, an evening display assistant at Sale, CONTACT TEL NO CONTACT TEL NO died suddenly on 29 March (4mths). STEVEN HALLS 26, checkout/replenishment assistant at Oldham died on 3 April (2yrs). EILEEN UWINS, a checkout assistant at West Green, died after a long illness on 14 March (9yrs). ANDREW SAMUEL, 60, Entries to Sound & Vision/Simpsons competition, JS Journal, Entries to Sound & Vision/Disney competition, JS Journal, warehouse assistant, Homebase Bexhill, died suddenly on 2 April (Syrs). h 9tti Drury House, Stamford Street, to arrive no later than 9th Drury House, Stamford Street, to arrive no later than 9 June. Entrants must worl( for or be veterans of the 9 June. Entrants must work for or be veterans of the ^ Sainsbury Group. Only one entry form per person please. Sainsbury Group. Only one entry form per person please. Photocopies are acceptable. Photocopies are acceptable. Entrants must be over 18. MAY 1997 19! ARCHIVES

Keep on truckin'This month we look at the Bedford TK that serviced the branches through the 1960s - and

1 -^ '^^ ' • we have 20 models of them to offer as a prize in the competition below!

1. Seven-ton Bedford TK, c.1960, The number on the bumper refers to the number of the lorry in the fleet, In this case the 1,981st. 2. The first articulated lorry, August 1962.

he TK arrived at a time when there was great Sainsbury's. A later one, described as being an "all- change in the distribution system. No longer metal, light-weight construction mounted on the latest Q could the old Blackfriars depot in London Bedford chassis" was soon replaced with the seven-ton deal efficiently with the vans. Goods were Bedford TK. handled from each department to the ground floor, The TK improved comfort for the driver because while the lorries queued in the loading bays, the engine was moved. It no longer sat in the cab sometimes for up to an hour. New decentralised alongside the driver, but had its own compartment depots were set up, with Buntingford first in 1960, outside and behind. This resulted in a spacious and Hoddesdon in 1962 for produce, followed soon after quieter cab. It soon became a popular lorry. JS veteran by Basingstoke in 1964. driver Alan Stevens commented: "It was a very reliable Charlton opened in 1970. vehicle, and it was not unknown for the Leyland The drivers This required a massive engine to be clocked twice! It was lovely to drive, being expansion in the size of the light and easy on the steering and was large enough to had to move delivery fleet, and also the service the branches, but small enough to be able to the door development of the use in the towns with tight roads. The clear view before putting refrigerated lorry. afforded by the large windscreen was enjoyed by the Eventually, 99 per cent of drivers, along with the luxury of the heater!" their arm out our fleet consisted of As can be seen from the photographs, the livery of to signai! Bedfords. the van has changed, from the earlier 'Sainsbury's for The first purpose-built your provisions', to become, 'Good food costs you less Bedford vans were introduced in 1952 by General at Sainsbury's'. This evolved into the more familiar, Motors. The QA was built from steel rather than wood 'Good food costs less at Sainsbury's'. and was described as "strong and rehable". It did, Cleanliness was expected at all times. Indeed in a/5 J. Twelve-ton refrigerated Bedford KGL, early 1960. however, have a few drawbacks: there were no Journal axtide in 1957 it was revealed that: 'The new all- indicators and the doors were sliding. This resulted in metal design has many advantages over wooden or the drivers having to slide open the door before composite bodies; the most important from our point putting their arm out to signal! of view being the greater ease with which they can be Thankfully, this model was too small to be used by kept clean."

To win one of these models (which can be bought in good model shops), all you have to do is identify it from the photographs on this page, and write the number on the entry from provided. COMPETITION

The model is a replica of the lorry in picture

FULL NAME

WORK LOCATION

CONTACT TEL NO

Entries to Archives competition, JS Journal, 9th Drury House, Stamford Street, to arrive no later than 9 June. Entrants must work for or be veterans of the Sainsbury Group. Only one entry form per person please. Photocopies are acceptable.

20 JS JOURNAL