HSBC Holdings Plc 2012 Investor Day – Strategy Update Introduction Edited Transcript 17 May 2012

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HSBC Holdings Plc 2012 Investor Day – Strategy Update Introduction Edited Transcript 17 May 2012 abc HSBC Holdings plc 2012 Investor Day – strategy update Introduction Edited transcript 17 May 2012 Douglas Flint, Group Chairman . Fifth, add to liquidity and preserve a balance sheet Ladies and gentlemen, welcome to our update on the funding structure which is underpinned by core strategy that we laid out almost exactly one year ago deposits. today. First, can I draw your attention to the statement on forward-looking information, but I think you’re all . Sixth, position the Group to take advantage of a very familiar with this by now. My role today is simply noticeable retreat by peer banks to their home bases, to set the scene and provide a context from the promoting trade finance which aligns well with perspective of the Board on how we set and judge the governments’ export priorities. performance of the Executive team, which Stuart leads. Seventh, concentrate our incremental capital In summary, let me say from the outset that the Board is allocation to the faster growing markets, which are very satisfied with progress made to date on delivering both our heritage and our future. the strategy that it endorsed one year ago, and that satisfaction was reflected in the scorecards that we . And eighth and probably most importantly, stick published in the remuneration report in last year’s with HSBC’s historic strengths and risk appetite. annual report and accounts. The judgments that were made on performance were possible because there was a Our progress to date has been strong in many areas, in clear framework for evaluating progress and delivering particular in reshaping and simplifying the Group. The the strategy, and that informed the Board’s calibration Board recognises we remain on a journey, of outcome against its own expectations. It’s also very encouragingly on track at this juncture to reach our reassuring that the benefits foreseen in the underlying financial targets. Recognising that expectations are strategy of moving capital towards organic growth changing in a more integrated and sophisticated world, opportunities in priority markets have been reinforced the Board exercises particularly strong oversight on the by the delivery to date. definition and application of Group standards to preserve and enhance our reputation. HSBC aspires to As you are well aware, we set our strategy against an lead our industry in implementing the most robust evolving and uncertain landscape in terms of the global standards and controls, and this means in practice capitalisation, the shape and, therefore, the future adopting the highest regulatory and compliance profitability of our industry. So, against this backdrop, standards applying to any part of the Bank in every part what were the priorities put forward by management of the Bank. This costs money, but falling short costs and endorsed by the Board to prepare HSBC for this much more in terms of reputation, on top of inevitable uncertain world? fines and compensation payments. This is, in today’s world, a never-ending job requiring intelligence, . First, put the right team in place, and this is now stamina and imagination. Good intentions will never be complete and functioning very well. enough as illicit actors today are technically aware, well-resourced and tireless. Second, simplify the structure of the Group by eliminating non-core or subscale businesses. 28 I won’t go through this slide in detail – you’re all aware transactions have been announced since the of how the economic, regulatory and political beginning of last year. landscapes have changed since we articulated our strategic objectives a year ago. None of these impacts . Third, address cost efficiency through our strategic direction or our ambition, but they will organisational design and de-layering. impact tactical decisions along the way, which is a very good point at which to hand over to Stuart and his team . Fourth, strengthen our capital position through to address these points, take you through the strategy retention and set out a pro forma model as to how update in detail, and remind you of the distinctive post-tax profits should be allocated. As you have strengths and capabilities of HSBC that underpin that seen, that was calibrated during last year as 50% to strategy. Thank you. Stuart? retention, 35% to dividends, and 15% to performance-related pay. 1 © Copyright HSBC Holdings plc 2011 ALL RIGHTS RESERVED abc HSBC Holdings plc 2012 Investor Day – strategy update Group Strategy Edited transcript 17 May 2012 Stuart Gulliver, Group Chief Executive But we also acknowledged that we face substantial Thanks, Douglas. We’re going to take a slightly challenges because a lot of our businesses were different approach this year to last, in the sense that we delivering a return on equity below our cost of equity, won’t give you nine and a half hours of presentations on our costs had moved up to US$41 billion – it had grown HSBC. We’ll try and end this by lunchtime. So, today, $4 billion in the previous three years, without any you’ll get a presentation from myself, from Sean and revenue being generated – and, obviously, the from Iain, but, actually, all of the key people running the regulatory environment was also continuing to require key global businesses and geographies are in the front us to hold more and more capital. So, we basically set two rows, so, when we get to the Q&A session, we’ll out to illustrate how we were going to manage the firm a involve everyone. And also, therefore, you’ll get the little bit better and we set out a report card, where we chance to meet up with the top management team during said that we would, in future, look at all of our capital the coffee break and over lunch. The idea also is that deployment using the five filters, which, if you will we’ll go through the presentations and take all the recall, the first two filters are: questions in a bloc at the end, so I want to, basically, be able to flow through the presentations. Is the economy really going to be of any size and scale in the future? So, essentially, I’m going to go through three chunks. First of all, the report card. We set out a report card last . Does it connect to the other countries in which we year that said what we were going to do with the firm, operate? And that connectivity is incredibly and so I’m going to talk in some detail about what we important; it explains the geographic footprint of the have actually achieved during the course of the year, to firm. give you an update on the report card. We’ll also then set out what our end-state vision for HSBC actually is. If a country gets through those first two, is its return And then, thirdly, we’ll talk about what the priorities are on equity above our cost of equity? for this year and, effectively, set a new report card. Is its cost efficiency ratio within or trending towards So, if I go back to where we were last year, you will that range of 48-52%? recall that we made the point, which you will have all noticed, that HSBC was, basically, regarded as a default . Does it provide funding to the Group? defensive stock. So, it went up less than others in the good times but it went down less than others in the bad So, if we look at, first of all, capital deployment and the times, and people owned us more because we were May ’11 report card metrics, which are on the left-hand defensive than because they actually endorsed any side of this slide, we have completed 28 disposals business model that we had. So, what we set out to do during the course of the year, and these have released was to make an investor case to yourselves, which, about $55 billion in risk-weighted assets and we’ll try essentially, looked at HSBC’s rather unique competitive and throw around 15,000 headcount to the new advantages and then set out a journey for us to be able acquiring institutions. to capture and take advantage of those competitive advantages, which really comes from the observation We’ve also made good progress on working towards our that the centre of the world’s economic growth, actually, $2.5-3.5 billion of sustainable cost saves by 2013 by we think, has already moved from west to east and north simplifying and de-layering the firm. So, we have to south, and that we will capture those opportunities already got $2 billion of sustainable saves identified. through our network, which will then be driven into and They’re not audited by KPMG, but, when we say trade and capital flows captured through Global sustainable saves, it’s not that we’ve made it up; they Banking and Markets and Commercial Banking, and are verifiable sustainable saves and we’ve got $2 billion through the enormous wealth creation that’s taken part of those already flowing through. in those emerging markets through the Retail Banking and Wealth Management proposition. And that also represents itself or manifests itself, to some extent, in 14,000 – and this is in addition to the 2 © Copyright HSBC Holdings plc 2011 ALL RIGHTS RESERVED abc 15,000 figure above – people leaving the firm through the changes that we’re making – the organisational effectiveness changes – and I’ll talk about that in a bit But the important point I want to make about more detail. acquisitions is we, effectively, have done three: we’ve invested in BoCom and topped up our shareholding in Then, very importantly, we’ve actually started to BoCom, so we weren’t diluted; we’ve merged our demonstrate how we’ve managed to invest in the fast- operation in Oman with Oman International Bank; and growing businesses.
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