PUBLIC SUMMARY SECOND SURVEILLANCE ASSESSMENT
FELDA SEGAMAT SMALLHOLDERS SCHEME CERTIFICATION UNIT
Prepared by:
Food, Agriculture and Forestry Section SIRIM QAS INTERNATIONAL SDN BHD Building 4, SIRIM Complex, No. 1, Persiaran Dato’ Menteri, Section 2, P.O. Box 7035, 40700 Shah Alam, Selangor, MALAYSIA Tel : 603-5544 6440 Fax : 603-5544 6763 Website: www.sirim-qas.com.my
17 November 2014
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Table of Contents Page
SUMMARY 3 1.0 SCOPE OF CERTIFICATION ASSESSMENT 3 1.1 National Interpretation Used 3 1.2 Certification Scope 3 1.3 Location of Supply Base 5 1.4 Description of Supply Base (Fruit Sources) 6 1.5 Production Volume of All Certified Products 10 1.6 Certification Details 11 1.7 Other Certifications Held 11 1.8 Progress Against Time-Bound Plan 11 1.9 Progress of Associated Smallholders or Outgrowers Towards Compliance with Relevant Standards 11 1.10 Organisational Information / Contact Person(s) 11
2.0 ASSESSMENT PROCESS 13 2.1 Certification Body 13 2.2 Qualifications of Lead Assessor and Assessment Team Members 13 2.3 Assessment Methodology and Programme 14 2.4 Stakeholder Consultation and List of Stakeholders Consulted 14 2.5 Date of Next Surveillance Visit 15
3.0 ASSESSMENT FINDINGS 16 3.1 Summary of Findings 16 3.2 Details on Non-Conformity Reports 48 3.3 Status of Non-Conformities Previously Identified 48 3.4 Complaints Received from Stakeholders 48 3.5 Noteworthy Positive and Negative Observations 48
4.0 RECOMMENDATIONS 48
5.0 CERTIFIED ORGANIZATION’S ACKNOWLEDGEMENT OF INTERNAL 49 RESPONSIBILITY AND FORMAL SIGN-OFF OF ASSESSMENT FINDINGS
List of Appendix
Appendix 1 : Location Map of FELDA Segamat Smallholder Scheme Certification Unit 50 Appendix 2 : Assessment Programme 51 Appendix 3 : Detail of Non-Conformities and Corrective Actions Taken 53 Appendix 4 : Status of Non-Conformities Previously Identified 57
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SUMMARY
This public certification summary provides the general information on the Federal Land Development Authority (FELDA) Segamat Smallholders Scheme Certification Unit (FSSS CU), the assessment process, the findings of the surveillance, Non-Conformity Reports (NCRs), verification of corrective actions on the NCRs raised during the previous audit as well as the decision on the continued certification of the CU against the requirements of the RSPO Principles and Criteria for Sustainable Palm Oil Production, including smallholder, RSPO Standard For Group Certification: 26 August 2010 and Malaysia National Interpretation Working Group (RSPO MYNIWG: November 2010).
The second surveillance assessment on the FSSS CU was conducted on 8-10 June 2014. SIRIM QAS International Sdn Bhd (SIRIM QAS International) was contracted by FELDA to conduct this surveillance assessment.
SIRIM QAS International is the leading testing, inspection and certification body (CB) in Malaysia having provided its services to all sectors of the business and industry for over 30 years. SIRIM QAS International, as an accredited CB by the United Kingdom Accreditation Service (UKAS) and STANDARDS MALAYSIA provides a comprehensive range of management system certification services on quality, environment, and health and safety.
SIRIM QAS International has wide experience in conducting assessments on palm oil mills and oil palm estates for certification of management system against the requirements of the ISO 14001 and OHSAS 18001. SIRIM QAS International was approved as a CB by RSPO on 21 March 2008. Since then, it has conducted many assessments on RSPO sustainable production of palm oil in Malaysia.
This surveillance assessment on the FSSS CU has resulted in the issuance of five (5) major and six (6) minor Non-Conformity Reports (NCRs). The FSSS CU had taken appropriate corrective actions to address the major NCRs which had been verified by the assessors and therefore closed out. The FSSS CU had also submitted a corrective action plan to address the minor NCRs which had been reviewed and accepted by the assessor. The verification on these corrective actions would be conducted by SIRIM QAS International during the next surveillance audit.
Based on the findings of this surveillance, it could be concluded that the FSSS CU has continued to comply with the requirements of the RSPO MY-NI: 2010 (including smallholder), RSPO Standard for Group Certification: 26 August 2010 and Malaysia National Interpretation Working Group (RSPO MYNIWG: November 2010). The five major NCRs raised during this surveillance assessment had been adequately addressed and therefore closed out. The assessment team therefore recommends the FSSS CU to maintain its certification against the RSPO MY-NI: 2010.
1.0 SCOPE OF CERTIFICATION ASSESSMENT
1.1 National Interpretation Used
The operations of the FSSS CU were assessed against the requirements of the RSPO MYNI: 2010 (including smallholder), RSPO Standard for Group Certification: 26 August 2010 and Malaysia National Interpretation Working Group (RSPO MYNIWG: November 2010).
1.2 Certification Scope
The certification unit (CU) assessed in this surveillance was the FSSS CU which is one of the eleven regional complexes of FELDA smallholder schemes. The scope of certification is the production of sustainable oil palm fresh fruit bunches (FFBs).
Owing to the changes in the number of participants in the group certification scheme (GCS) since the last assessment, the size [hectare (ha)] of the CU under the certification scope has also changed. The size of the oil palm estate in Melaka during this surveillance was 2,087.68 ha compared to 2,777 ha during the previous audit whilst in Johore it has been reduced to 4,521.88 ha compared to 6,650 ha. Likewise, the number of scheme participants had been reduced to 1,666 from 2,290 during the previous assessment.
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There was no issue on acquisitions/disposals, emergence/re-emergence of land disputes and/or labour conflicts reported during this surveillance. The scope of certification has also remained the same, the production of sustainable oil palm FFBs. Since FSSS CU is a fully developed land scheme, Principle 7 of the RSPO Principles and Criteria (P&C) was therefore not applicable.
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1.3 Location of Supply Base
This CU delivered its RSPO certified FFBs to other private palm oil mills (POMs) that were not certified for RSPO supply chain. The location map of FSSS CU (now fourteen land schemes) is shown in Appendix 1 while their locations (coordinates) are as detailed in Table 1 below.
Table 1 Locations (Coordinates) and Area of FSSS
No Area (Ha) GPS Location (Office) Mill/Estate Year of Establishment Titled Planted Latitude Longitude 1 FELDA Chempelak Barat, 85300 Labis, Johor 1972/1973 384.37 384.37 2 23’ 29” N 102 56’ 00” E Darul Takzim 2 FELDA Tenang, 85300 Labis, Johor Darul Takzim 1960/2000 1,186.04 688.25 2 26’ 42” N 103 02’ 26” E 3 FELDA Chempelak, 85300 Labis, Johor Darul 1986/1987 794.08 434.34 2 22’ 45” N 102 55’ 48” E Takzim 4 FELDA Kemelah, 85040 Segamat, Johor Darul 1973/1974 622.08 533.62 2 31’ 26” N 102 57’ 58” E Takzim 5 FELDA Pemanis 1, 85009 Segamat, Johor Darul 1978/2011 262.78 250.78 2 36’ 13” N 102 53’ 13” E Takzim 6 FELDA Pemanis 2, 85009 Segamat, Johor Darul 1978/2011 74.00 74.00 2 35’ 33” N 102 54’ 13” E Takzim 7 FELDA Medoi, 85050 Segamat, Johor Darul 2001 189.00 189.00 2 31’ 40” N 102 52’ 55” E Takzim 8 FELDA Sri Ledang, 85220 Jementah, Segamat, 1968 669.40 577.05 2 23’ 26” N 102 45’ 48” E Johor Darul Takzim 9 FELDA Bukit Serampang, 85210 Jementah, 1991 530.52 530.52 2 20’ 16” N 102 47’ 25” E Segamat, Johor Darul Takzim 10 FELDA Lenga, 84040 Muar, Johor Darul Takzim 2012 859.95 859.95 2 14’ 28” N 102 51’ 03” E 11 FELDA Tun Ghafar Machap/Menggong, 78000 1960 528.72 528.72 2 24’ 43” N 102 18’ 06” E Alor Gajah, Melaka 12 FELDA Tun Ghafar Kemendore,77000 Jasin, 1958 305.47 305.47 2 21’ 40” N 102 24’ 23” E Melaka 13 FELDA Tun Ghafar Bukit Senggeh, Nyalas,77100 2002 1,253.49 1,253.49 2 23’ 26” N 102 27’ 51” E Asahan, Melaka Total 7,659.90 6,609.56
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1.4 Description of Supply Base (Fruit Sources)
Table 2 to 14 show the year of scheme establishment, their respective total land area and area planted with oil palm and planting cycle in each of the scheme.
Table 2 FELDA Chempelak Barat
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 01 2002 196.97 196.97 196.97 - 100 - 1st 113Z* 2002 61.83 61.83 61.83 - 100 - 1st 112W* 2002 38.42 38.42 38.42 - 100 - 1st 111V* 2006 3.83 3.83 3.83 - 100 - 1st 118Z* 2002 7.82 7.82 7.82 - 100 - 1st 113W* 2002 46.46 46.46 46.46 - 100 - 1st 113Y* 2005 3.75 3.75 3.75 - 100 - 1st Total 359.08 359.08 359.08 100 -
* the alphabet V, W, Y and Z denotes “supplying of palms” within the same plot that were later decided by settlers who were not able to work on their farm due to resource constraints and thus surrender their land and let FELDA to manage on their behalf.
Table 3 FELDA Tenang
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 01 1986 26.50 26.50 26.50 - 100 2nd 02 1984 247.42 247.42 247.42 - 100 2nd 03 1999 513.97 16.18 16.18 - 100 2nd 04 2000 398.15 398.15 398.15 - 100 2nd Total 1,186.04 688.25 688.25 - 100 -
Table 4 FELDA Chempelak
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 01 1987 299.64 160 299.64 - 100 - 2nd 002 1988 335.41 147.02 335.41 - 100 - 2nd 003 1997 22.71 7.84 22.71 - 100 - 2nd 004 1997 159.03 119.48 159.03 - 100 - 2nd Total 794.08 434.34 794.08 - 100 -- -
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Table 5 FELDA Kemelah
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 04 2003 622.08 533.62 533.62 - 85.78 - 1st Total 533.62 - 85.78 - -
Table 6 FELDA Pemanis 1
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted No. Planted Mature Immature Mature Immature (1st/2nd Area Area Generation) 002 1985 100.78 100.78 - 100.78 - 100 1st 082 1985 162.00 150.00 - 162.00 - 100 1st Total 262.78 250.78 - 250.78 - 100 -
Table 7 FELDA Pemanis 2 (Lot FELDA)
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area area Generation) 83/84 1979 74.00 74.00 63.00 - 100.00 - 1st Total 74.00 74.00 63.00 - 100.00 -
Table 8 FELDA Medoi
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted No. Planted Mature Immature Mature Immature (1st/2nd Area Area Generation) 082 06/01 102.03 102.03 102.03 - 100.00 - 2nd Total 102.03 102.03 102.03 - 100.00 - -
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Table 9 FELDA Sri Ledang
Oil Palm Area (ha) Oil Palm Area (%) Planting Year Cycle Plot No. Total Planted st nd Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 9054001 2000 37.47 31.93 31.93 - 100 % - 2nd 9054002 2000 7.77 5.30 5.30 - 100 % - 2nd 9054003 1994 138.26 127.12 127.12 - 100 % - 2nd 9054004 2000 270.36 259.00 259.00 - 100 % - 2nd 9054005 2000 3.19 3.20 3.20 - 100 % - 2nd 4054001 2008 22.82 18.00 - 18.00 - 100 % 2nd 4054002 2008 18.51 13.00 - 13.00 - 100 % 2nd 4054003 2008 1.82 1.50 - 1.50 - 100 % 2nd 4054005 2008 169.20 118.00 - 118.00 - 100 % 2nd Total 669.40 577.05 426.55 150.50 - - -
Table 10 FELDA Bukit Serampang
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 001 12/86 288.33 288.33 288.33 - 100 - 2nd 002 12/91 22.70 22.70 22.70 - 100 - 2nd 003 12/91 103.18 103.18 103.18 - 100 - 2nd 005 01/03 116.31 116.31 116.31 - 100 - 2nd Total 530.52 530.52 530.52 - 100 - -
Table 11 FELDA Lenga
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 01 1986 427.88 02 1987 257.52 Under development of resurveying. 99f 1986 8.00 03 2003 166.55 166.55 166.55 - 100 - 2nd Total 859.95 859.95 859.95 - 100 - -
Table 12 FELDA Tun Ghafar Machap/Menggong
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 001 85/86 243.79 243.79 243.79 - 100 - 2nd 82 85/86 28.41 28.41 28.41 - 100 - 2nd 001 85/86 87.39 87.39 87.39 - 100 - 2nd 002 85/86 106.50 106.50 106.50 - 100 - 2nd 83 85/86 62.63 62.63 62.63 - 100 - 2nd Total 528.72 528.72 528.72 - 100 - -
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Table 13 FELDA Tun Ghafar Kemendore
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 001 85 110.20 110.20 110.20 - 100 - 2nd 002 86 186.00 186.00 186.00 - 100 - 2nd 003 87 9.27 9.27 9.27 - 100 - 2nd Total 305.47 305.47 305.47 - 100 - -
Table 14 FELDA Tun Ghafar Bukit Senggeh
Oil Palm Area (ha) Oil Palm Area (%) Planting Plot Year Cycle Total Planted st nd No. Planted Mature Immature Mature Immature (1 /2 Area Area Generation) 001 2000 1,253.49 1,253.49 1,253.49 - 100 - 2nd Total - - 1,253.49 - 100 - -
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1.5 Production Volume of All Certified Products
All the schemes had been producing FFBs and selling them to either the private POMs or private collection centres. FELDA had entered into an agreement with the private POMs to ensure fair FFB pricing for the settlers. The actual (June 2013 to May 2014) and projected (June 2014 to May 2015) contribution of RSPO certified sustainable FFB by each scheme to the Group Certification Scheme (GCS) is detailed in Table 15.
Table 15 Actual (June 2013 to May 2014) and Projected (June 2014 to May 2015) Contribution Of RSPO Certified Sustainable FFB by Each Scheme to the Group Certification Scheme
Actual FFB Production for the FFB projection for the next reporting Total Number Number of last reporting period period Scheme of Settlers GCS member (MT) (MT) 1 June 2013 to 31 May 2014 1 June 2014 – 31 May 2015
FELDA Chemplak Barat 198 93 8,371.27 8,419.00
FELDA Tenang 394 95 8,612.41 8,200.00
FELDA Chemplak 271 232 6,048.95 4,692.59
FELDA Kemelah 431 409 4,179.00 12,480.00
FELDA Pemanis 1 500 22 Replanting in 2014
FELDA Pemanis 2 0 LOT FELDA Replanting in 2014
FELDA Medoi 25 20 1,960.16 1,984.71
FELDA Sri Ledang 316 316 8,236.42 9,510.18
FELDA Bukit Serampang 158 158 1,855.20 2,397.08
FELDA Lenga 220 220 3,606.44 2,794.00
FELDA Tun Ghaffar Macap / Menggong 217 215 7,515.55 Replanting in 2014/15
FELDA Tun Ghaffar Kemendore 380 178 10,685.13 5,302.23
FELDA Tun Ghafar Bukit Senggeh 448 321 28,028.61 29,300
Total 3,558 2,279 89,099.14 85,079.79
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1.6 Certification Details
Parent company : FELDA RSPO Membership Number : 1-0013-04-000-00 Member since : 17/109/2004 Certificate Number : RSPO 012 Date of previous assessment : 28th to 31st May 2013 Date of certification : 13/06/2012
1.7 Other Certifications Held FSSS CU does not hold any other certification.
1.8 Progress Against Time-Bound Plan
FELDA is committed to ensuring that all their CUs are certified within the planned time-bound plan as shown in Table 16. To-date, FELDA has achieved RSPO Certification for seventeen (17) of its CUs. SIRIM QAS International had been involved with the certification of six of them.
1.9 Progress of Associated Smallholders or Outgrowers Towards Compliance with Relevant Standards
FSSS CU itself is a scheme smallholder and there are no associated smallholders attached to this CU.
1.10 Organisational Information / Contact Person(s)
FELDA has a regional office in Segamat, Johor, which is responsible for overseeing the FSSS CU and other plantation management units in Johor. The contact person and correspondence address are as detailed below:
Name : Wan Zamri Wan Yusof Designation : General Manager Address : Km 5, Jalan Genuang 85000 Segamat Johor Darul Takzim Malaysia Telephone : +07-943 2410 Fax : +07-943 4182 e-mail : not available
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Table 16 Time Bound Plan for FELDA’s Certification Units
2009 2010 2011 2012 2013 2014 2015 2016 2017 1 K.Gelanggi Jengka 21 Adela Belitong Palong Timor Neram Krau Chalok Aring A 2 L. Utara 6 Jengka 3 Lok Heng Bukit Besar Serting Hilir Pancing Mempaga J. Barat Aring B 3 Jengka 8 Semencu Kahang Maokil Besout Serting J. Baru Ciku 4 L. Utara 4 Waha Kulai Tenggaroh Trolak Pasoh Kertih Kemahang 5 Jengka 18 B. Kepayang Nitar T.Timor Keratong 2 Selancar 2A Selendang Tersang 6 Padang Piol Bukit Mendi Penggeli Kechau A Keratong 3 Selancar 2B J.Bistari Cini 2 7 Kemasul Lepar Hilir Kechau B Sg Tengi N. Permata Kalabakan Cini 3 8 Tementi Bukit Sagu Keratong 9 Embara Budi H.Badai Umas Sampadi 9 Triang F. Harapan L. Kemudi Air Tawar 10 Baiduri Ayu Kembara Sakti 11 Mercu Puspita New 2 6 9 8 10 11 8 8 9 Total 2 8 17 25 35 46 54 62 71
Certified Report submitted to RSPO Internal Process Audited Future Activity
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2.0 ASSESSMENT PROCESS
2.1 Certification Body
SIRIM QAS International is the oldest and leading certification, inspection and testing body in Malaysia. SIRIM QAS International provides a comprehensive range of certification, inspection and testing services which are carried out in accordance to internationally recognised standards. Attestation of this fact is the accreditation of the various certification and testing services by leading national and international accreditation and recognition bodies such as the Department of Standards Malaysia (STANDARDS MALAYSIA), the United Kingdom Accreditation Services (UKAS), the International Automotive Task Force (IATF), and the Secretariat of the United Nations Framework Convention for Climate Change (UNFCC).
SIRIM QAS International is a partner of IQNet, a network currently comprising of 36 leading certification bodies in Europe, North and South America, East Asia and Australia.
SIRIM QAS International has vast experience in conducting assessments related to RSPO certification. We have certified more than a hundred palm oil mills and several estates to ISO 14001 & OHSAS 18001. We have also conducted assessments for certification against RSPO Principle and Criteria (RSPO P&C). SIRIM QAS International was approved as a RSPO certification body on 21st March 2008.
2.2 Qualifications of Lead Assessor and Assessment Team Members
The assessment team consisted of three assessors. The details of the assessors and their qualifications are detailed below:
Member of the Role/area of RSPO Qualifications Assessment Team requirements Collected more than 500 auditor days in auditing various schemes i.e. ISO 14001, RSPO P&C and RSPO Supply Chain Assessment Team Nine years’ experience in Oil Palm Plantation Leader/ Good management Valence Shem Agriculture Practice and Successfully completed IEMA accredited Supply Chain Lead Assessor training for ISO 14001: 2004 B. Tech. (Hons) Industrial Technology Successfully completed and passed the RSPO Lead Assessor Course in 2011 7 years’ experience in Forest related areas as a researcher with FRIM since 2003 32 man-days in auditing MC&I(2002) as forest auditor Attended Auditor Training Course on Malaysian Criteria and Indicators for Forest Management Certification [MC&I(2002)] organized by MTCC, April 2009. Attended Auditor Training Course on Khairul Najwan Ahmad Assessor / HCV habitats Malaysian Criteria and Indicators for Forest Jahari & ecology and social Plantation Certification [MC&I (2002)] organized by MTCC 2010. Attended a training on RSPO P & C and certification requirements in January 2011 Successfully passed EMS 14001: 2004 Lead Auditor Course, March 2009. Successfully passed OHSAS 18001: 2007 Lead Auditor Course, Feb 2009. Successfully passed QMS 9001: 2008 Lead Auditor Course, Feb 2009.
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B.Sc. of Forestry (Forest Management) M Sc. Environmental (GIS Remote Sensing, still pursuing) Successfully completed and passed the RSPO Lead Assessor Course in 2011.
More than 23 years working experience in Manufacturing concerns at various Managerial position, Managing Operation, Quality Assurance & Regulatory Affairs and Quality & Process Control Disciplines Experience of carrying out audits on more Assessor / Occupational than 700 companies around Malaysia for the Jagathesan a/l Suppiah Safety & Health and past 15 years for various schemes i.e. ISO Environmental 9000, ISO 13485, ISO 14000, OSHAS 18000 and GMP/FDA regulations Successfully completed Lead Assessor training for ISO 9001, ISO 14000, OSHAS 18001, ISO 13485 and RSPO Bachelor of Chemical Science (Hons.)
2.3 Assessment Methodology and Programme
The surveillance assessment was guided by the sampling formula of 0.8 √y. Therefore, of the thirteen, schemes, three of them were visited in this surveillance assessment. The Group Manager at the Segamat Regional Office had also been assessed mainly to verify the conformance against the requirements of the RSPO Standard for Group Certification.
The assessment team had also carried out field and office assessments to check the CU’s conformance against the RSPO-MY P&C. The visits also covered HCV habitats, labour lines, storage areas and other workplaces.
The planning of this surveillance audit was guided by the RSPO Standard for Group Certification approved July 2010 as each scheme has its own peculiar issues. The RSPO Standard for Group Certification categorized the sample size to be assessed as High Risk (0.8 √y) x 1.4, as the assessed schemes are geographically separated, have diverse sizes of plantation and border a forest reserve. Some of the plantations are located in the state of Melaka while the rest is in the state of Johor.
The FELDA Settlers Schemes were being managed by FELDA Holdings but being assisted on their operations by FELDA Technoplant, an outsource company which provides services to the Group’s settlement smallholders from the supply of seedlings to harvesting and up-keeping of the plantations.
It is important to note that the findings of this surveillance assessment are based on samples taken from the CU’s activities, procedures, records etc. Statistically, there is always a possibility that one or more problematic issues/areas will remain unidentified during the course of this audit. The absence of non- compliance in any area or activity does not necessarily imply that no lapses or non-compliance exist.
The assessment programme is in Appendix 2.
2.4 Stakeholder Consultation and List of Stakeholders Consulted
The stakeholder consultations were conducted mainly through interviews during the assessment. The CU has provided a list of its stakeholders to the assessors. Based on the list, the assessors have sampled a few of the stakeholders. Among the stakeholders consulted were contractors, surrounding communities, FFB suppliers and the settlers themselves.
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2.5 Date of Next Surveillance Visit
The next surveillance audit should be conducted within twelve months from the date this annual surveillance was conducted.
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3.0 ASSESSMENT FINDINGS
a) Changes to certified products in accordance to the production the previous year
FSSS CU has yet to claim any of its FFB as RSPO certified since all of the FFB recipients (independent collection centres and POMs) are not RSPO supply chain certified.
b) Changes to the risk level
No change to the risk level.
c) Any minor non-conformities will be raised to major if not addressed by the following surveillance assessment
No minor NCR was being upgraded to a major NCR.
d) Changes to the Group Certification structure and members
There was no change to the Group Certification structure since the last assessment. However, the size of the oil palm estate during this surveillance had changed. In Melaka, it was 2,087.68 ha compared to 2,777 ha during the previous assessment whilst in Johore it has been reduced to 4,521.88 ha from 6,650 ha. Likewise, the number of scheme participants had been reduced to 1,666 from 2,290 during the previous assessment.
e) Evaluation of the performance of the internal assessor/Group Manager and internal assessment: Internal assessment was done but not in accordance to the FSSS CU’s procedures (see major NCR VS 03).
3.1 Summary of Findings
The findings of the second annual surveillance assessment were presented during the on-site closing meeting. There were five major and six minor NCRs being raised on the FSSS CU’s compliance against the requirements of the RSPO MY-NI. The details on these NCRs and the corrective actions taken by the CU are as in Appendix 3.
The detailed findings of the assessment on the CU’s compliance with the requirements of the RPSO MYNI are as follows:
(I) RSPO Standard for Group Certification, Final – Approved July 2010 (Amendment April 2013)
Yes/ Clause Indicators Findings No 1.1 Group Elements 1.1.1 The group shall be managed by a central administration (i.e. Yes The Group Manager was a management unit The Group Manager), which is responsible for ensuring the called the “Pengurusan Felda Wilayah –
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Producers can form or join a group for group‟s compliance with the applicable standards and Sistem Penyeliaan RSPO SCCS GCS (Group group certification. The organization manages the Group Management Documentation. Certification System)”. and its members shall demonstrate their ability to meet the RSPO Standard 1.1.2 The group shall consist of group members who have formally Yes Group members were settlers of 13 FELDA for Group Certification and the relevant joined the group. schemes (estates). RSPO Standard for Sustainable Oil Palm Production. 1.1.3 The Group Management Documentation shall include the No As on 31/03/2014, total settlers in the 13 units documenting and monitoring of all the individual group of FSSS were 2,998. Formal members of members for membership status, production process, and GCS were 1,666 plus 1 FELDA Lot at Pemanis other relevant aspects to ensure compliance with the relevant 2. However, the status of members of the GCS RSPO Standard for Sustainable Oil Palm Production and the could not be accessed at the Pejabat Wilayah. RSPO Group Certification Requirements. Even the figure on members who entered and left the Group was not available. The office only had the total number of members of the GCS. A major NCR VS 01 was therefore raised.
1.1.4 The Group Manager shall specify in the Group Management Yes MANUAL RSPO (GROUP CERTIFICATION Documentation the maximum number of members that can be SYSTEM), ML-1B-GCS, Membership (0), supported by the management system and the human dated March 2012 specifies the Group resource and technical capacities of the Group Manager. management documentation and the maximum number of members. . 1.2. Compliance with standards 1.2.1 All group members that are formal members of the group Yes As stated in the letter ‘Perjanjian Peneroka seeking RSPO certification under group certification shall Menyertai GCS, Doc. No. ML-1B-Perjanjian comply with the required relevant RSPO Standard for Peneroka (0), dated March 2012 para 3 (ii) Sustainable Oil Palm Production. ‘members shall follow any procedures by FELDA or the RSPO Committee from time to time on the Group Certification Requirements’.
1.2.2 Group managers may run a programme to support Yes There has been no specific program being run prospective members in achieving compliance with RSPO so far to support members in achieving requirements. Where such a programme is in place, there compliance with RSPO requirements. must be robust mechanisms in place to ensure that neither the However, the members were given awareness prospective members nor the Group Manager makes any on the RSPO scheme and its requirements claim suggesting they are RSPO certified. Once the from time to time during meetings such as the prospective member is in compliance with the RSPO standard “Lawatan Rabu”. they shall be formally included as a member of the certified group. Until RSPO compliance is achieved, the FFB production from prospective member sites will not count towards the total certified production of the group.
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1.2.3 Formal members of the Group shall sign an agreement with Yes Copies of the agreement were available at the the Group Manager committing to achieving compliance with Pejabat Rancangan and the Group’s the relevant RSPO standard for sustainable oil palm members. production. The Group Manager and each member shall keep copies of the agreement . 1.2.4 All the individual group members shall adhere to and show Yes Based on assessment done on the sampled evidence that the internal requirements, as set out in the individual members, generally they were systems, programmes or policies adopted by the Group aware of the intention and implication of Manager are met. meeting the internal requirements.
1.2.5 The group manager shall comply with the requirements of the Yes Based on findings of this assessment, RSPO Standard for Group Certification. generally most of the requirements were being met, except those where NCRs were raised.
1.2.6 There shall be evidence to show that formal group members, Yes It was observed that the Group Manager was individually and collectively, continually strive to maintain their committed to encourage group members to compliance with the relevant RSPO Standard for Sustainable continue their compliance to the RSPO Oil Palm Production. standard. This can be seen through encouragement turn-out in meetings, training programs and Lawatan Rabu.
1.3 Group Manager 1.3.1 The Group Manager shall be either a legal entity or an Yes Group Manager is an employees of FELDA. The Group Manager of the Group shall individual acting as a legal entity. demonstrate its capacity for managing group certification and performance 1.3.2 If the Group Manager is not an individual, there shall be a Yes Responsibilities were defined in Lampiran 2 assessment against the RSPO Standard for description of the general structure of the Group Manager (Carta Tanggungjawab), doc. no. ML-1B- Group Certification. detailing the positions and responsibilities of all personnel Tanggungjawab Peserta GCS (0), dated clearly identified. March 2012.
1.3.3 The Group Manager and/or their personnel shall be able to Yes Language formally used was Bahasa Melayu communicate in a language understood by all group members understood by both Group Manager and (in both spoken and written form). members.
1.3.4 The Group Manager and/or their personnel shall be able to Yes The Group Manager’s knowledge on these demonstrate knowledge of the requirements of oil palm subjects was demonstrated through production, the RSPO Standard for Sustainable Oil Palm implementation of the standards. Production, the RSPO Standard for Group Certification, and internal group procedures and policies.
1.3.5 The Group Manager and/or their personnel shall not have any Yes Any employee of FELDA could be the conflict of interest likely to affect their capacity to meet the personnel of the Group Management
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requirements for Group Managers and shall be able to provide members without affecting the capacity to evidence of this. meet the standard requirements.
1.3.6 The Group Manager shall demonstrate sufficient resources – Yes Resources were found to be sufficient. It was i.e. human, financial, physical and other relevant resources – noted that the Group Management to enable effective and impartial technical and administrative organisation chart had been filled up, management of Group Certification. approved financial request via Borang Permohonan Bayaran for chemical storage, PPE, First Aid Kit, CHRA etc. Most expenses were incurred in 2010.
1.3.7 The Group Manager shall have the capacity to control, monitor Yes Evaluations were done through: and evaluate all members pertaining to their compliance to the i) Internal audit (once/year) RSPO requirements including communicating with them and ii) Site inspection by Pegawai Pertanian visiting them at the required frequencies. guided by Project Manager (as and when) – but no documented records. Findings were presented verbally to the project managers for follow-up actions.
1.3.8 The Group Manager shall have a documented system which Yes Documented system was described in the sets out its mission and objectives, policies and procedures MANUAL RSPO (GROUP CERTIFICATION for operational management and decision making in order to SYSTEM). demonstrate ability to manage the group in a systematic and effective manner.
1.3.9 There shall be clear policies and procedures for Yes Manual Ladang Sawit Lestari: Through communication between the Group Manager and group internal audit and grievance procedure members. (Procedures 3 & 4)
1.3.10 The group manager shall ensure all formal and prospective Yes Cross refer to findings on 1.2.2. The Group members understand the relevant RSPO Standards. This Manager ensured members understood the may include the development of a strategic plan on how group relevant RSPO standards by inviting all certification shall be achieved for prospective members, and settlers for roll 1 hour calls once a month. the identification, definition and/or provision of training needs Among the topics communicated in the roll call and/or communication strategies relevant to the were current issues in FELDA. RSPO topics implementation of the applicable RSPO Standard for were inserted every now and then during the Sustainable Oil Palm Production and the RSPO Standard for roll call. Group Certification. This can be provided directly by the Group Manager, an externally run training course or other means of provision of training or expertise.
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1.3.11 The Group Manager shall ensure that if any group marketing Yes No group marketing system. Sales of certified system is developed and managed for the group, this is FFBs were still being managed and decided by mutually fair and transparent to enable the securing of raw the HQ office in Kuala Lumpur. materials or trading of the group members‟ collective produce, or setting-up of an equivalent arrangement. The group marketing system shall include; rules for purchasing and selling within the group, rules for claims of RSPO certified, dissemination of markets, and price information and related logistics (i.e. transportation to mill etc).
1.3.12 The Group Manager shall ensure that the total of all sales and Yes There were still no sales and claims of RSPO claims of RSPO certified FFB production from group members certified FFBs made since the previous does not exceed the total certified FFB production of the group assessment. All sales of FFBs were classified in its entirety. as conventional (non-certified) FFBs.
Yes/ Clause Indicators Findings No 2. Group Management Documentation Requirements
The Group Manager assesses compliance of the plantation practices and manages group members to ensure compliance with the RSPO Standard for Group Certification and the relevant RSPO Standard for Sustainable Oil Palm Production. The Group Manager shall have a documented internal system that contains the elements necessary for assessing the performance of group members and their plantations.
2.1. Group Management Documentation 2.1.1 The Group Manager shall have an operating structure that Yes The operating structure that defines the structure and content defines group management documentation (i.e. internal group’s management documentation was control systems), decision-making and responsibilities within described in the ‘Manual Ladang Sawit The Group Manager shall have its the group. Lestari’. operational structure, policies and procedures, and basic information on 2.1.2 All group records shall be retained for at least 5 years. Yes Based on its operating structure, the group individual group members documented. The records would be retained for 5 years. It was system verifies whether operations within observed that the oldest membership records the group comply with the RSPO Standard was for the year 2011. for Group Certification Requirement and the
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relevant RSPO Standard for Sustainable Oil 2.1.3 The Group Manager shall have documented membership Palm Production. requirements for the participation of individual members in the group. This shall include:
2.1.3.1 Requirements and procedures for joining the group. Yes In the Manual Ladang Sawit Lestari, clause 1.1.
2.1.3.2 Requirements and procedures for leaving the group. Yes In the Manual Ladang Sawit Lestari, clause 1.2.
2.1.3.3 Procedures for incorporating a remedial system for member Yes In the Manual Ladang Sawit Lestari, clause non-compliance. 3.1.2.1 (iv).
2.1.3.4 Procedures for expulsion from the group. Yes In the Manual Ladang Sawit Lestari, clause 3.1.2.2 (iii).
2.1.4 There shall be a group-level operation manual that includes the following: 2.1.4.1 Internal assessment protocols. Yes In the Manual Ladang Sawit Lestari, clause 3.1.
2.1.4.2 Policies and procedures for accepting / removing members. No In the Manual Ladang Sawit Lestari, clause 1.1.2. It describes only for accepting members, but not for removing (see major NCR VS 02).
2.1.4.3 Policies and procedures for applying corrective action Yes In the Manual Ladang Sawit Lestari, clause requests (CARs) to group members for non-compliance with 3.1.2.1. the relevant RSPO standards.
2.1.4.4 Procedures for communicating corrective action requests Yes In the Manual Ladang Sawit Lestari, clause (CARs). 3.1.2.1 (iii)
2.1.4.5 Clear description of the process to fulfil any correction action Yes In the Manual Ladang Sawit Lestari, clause requests (CARs) issued internally by the Group Manager or by 3.1.2.3 (iii) the certification body including timelines and the implications if any of the CARs are not complied with.
2.1.4.6 Policies and procedures for handling complaints, appeals, Yes In the Manual Ladang Sawit Lestari, clause corrective action requests (CARs), and group member 3.1.2.3 & 4.0 performance assessment.
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2.1.4.7 Policies and procedures for group monitoring, including Yes Described under internal assessment carrying out and updating group risk assessment and annual procedure. surveillance of group members.
2.1.5 The Group Manager shall develop and maintain a database of group members included within the Group Scheme. This includes the information below as a minimum for each member: 2.1.5.1 A copy of each group member’s application form to the group Yes Personal file – application form. with relevant information for each member that is updated Information on the name of producer, address, regularly, i.e. name of producer, address, contact details, type contact details, type of land ownership, size of of land ownership, size of plantation area, location, etc. plantation area, location, etc. was available in the Sistem Komputar Bersepadu (SKB).
2.1.5.2 Total annual production and production per unit area (hectare) Yes Information was available in the SKB for previous years, from at least one year prior to joining the group, and the estimated production for the current year.
2.1.5.3 Results from the last internal and external assessments Yes Information was available in the Member’s showing performance levels to the relevant RSPO Standard personal file (kept at project units/estates for Sustainable Oil Palm Production, including dates these office) were carried out, any plans for implemented improvement and corrective action requests (CARs) raised and closed out for each group member.
2.1.5.4 The date of group membership acceptance and date of Yes The data was available in member’s personal departure or expulsion from the group if relevant. file
2.1.5.5 Maps of the plantation area for each group member. This can Yes Map was available in member’s personal file be in the form of individual maps or a collective map covering all group members.
2.1.6 A summary of all the data on land use (in hectares) shall be kept and regularly updated covering the entire group that includes at least the following: 2.1.6.1 Total overall land area for each group member. Yes Available in the member’s personal file
2.1.6.2 Total oil palm planted area for each group member. Yes Found in member’s personal file
2.1.6.3 Total RSPO certified production area for each group member. Yes Found in the member’s personal file.
2.1.6.4 Other crop production areas (i.e. non-oil palm) for each group NA Not applicable since there was no double member if any. cropping (oil palm or rubber).
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2.1.6.5 Total undeveloped area or areas set aside for any particular NA No undeveloped area in any of the members – reason (i.e. conservation, customary, identified HCV etc) for 100% planted. each group member, if any. 2.1.6.6 Total area with infrastructure for each group member, if any. NA No infrastructure in any of the group members’ area.
2.2 Internal assessment system 2.2.1 Prospective members intending to join the group to be No Unable to determine due to absence of included under group certification shall only be allowed to membership status records. In addition, the become formal members of the group after an initial identity of new members can only be accessed compliance assessment for entry by the Group Manager. This at the project sites and evidences to show that initial assessment will determine that all group members who they had been internally assessed was not formally join the group with the intention of being included available at the Group Manager’s office. (see under group certification, are able fulfil the group membership major NCR VS 03) requirements and are able to meet the relevant RSPO Standard for Sustainable Oil Palm Production.
2.2.2 The Group Manager shall implement a regular and ongoing internal assessment programme for all current group members that includes at least the following: 2.2.2.1 Internal assessments shall be documented and these Yes Frequency of internal assessment as stated in documents maintained for 5 years. the procedure was once in every 6 months or year. Internal assessment report can only be accessed at project site.
2.2.2.2 Regular (at least annual) internal assessment visits to a No Sampled: Bukit Senggeh, total members: 321 sample of group members to confirm continued compliance Internal assessment had been done only once with all the requirements of the relevant RSPO Standard for i.e. in 2012 which was not in accordance to the Sustainable Oil Palm Production and RSPO Standard for required frequency (see major NCR VS 03). Group Certification. All members shall be monitored at least once during the period of validity of the group certificate (normally 5 years). 2.2.2.3 The Group Manager shall identify the relevant RSPO Yes Audit criteria were described in the checklist. Standard for Sustainable Oil Palm Production that is appropriate for each group member. It is the performance against this standard that is assessed at each internal assessment. 2.2.2.4 The sample size for internal assessments shall be based on a Yes FSSS took the highest risk i.e. the highest risk assessment of the group members, where a higher risk sample size. requires a higher sample size.
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Example: Low risk groups are those where the group is relatively homogeneous, i.e. geographically as well as socioeconomically, there are no current replanting activities, there are no new members, the group is well established and has no history of non-conformities. Low risk can also be defined by the high likelihood that a group member will maintain compliance with the relevant standard. High risk groups are those where there is considerable heterogeneity in the group (e.g. geographically separated, very different terrain, different levels of experience of oil palm cultivation, very diverse sizes of plantation, different socioeconomic situations amongst members, etc). High risk can also be defined by a low likelihood for a group member to maintain compliance with the relevant standard. 2.2.2.5 The sample size shall be determined by the formula (0.8/y) x Yes FSSS took the highest risk i.e. the highest (z), where z is the multiplier defined by the risk assessment. sample size. Low risk = multiplier of 1, medium risk = multiplier of 1.2, high risk = multiplier of 1.4 (see Table 1).
2.2.2.6 The group shall use a minimum sample to be visited annually Yes Most of the number of samples has met the for internal assessment of (0.8/y), where y is the number of minimum requirement. group members, and where selection of group members is based on random selection techniques.
2.2.2.7 The Group Manager shall ensure that different group No Could not be verified since an internal audit members are visited in each annual internal assessment to has only been done once so far (see major those that have been selected for assessment by the NCR VS 03). certification body, unless there are circumstances which require a revisit of the same members (e.g. pending corrective action requests (CARs), complaints received from stakeholders, risk factors etc.).
2.2.2.8 Additional internal assessments shall be scheduled when No Could not be verified since internal audit has potential problems arise or when the Group Manager receives only been done once so far (see major NCR information from stakeholders about alleged non-conformities VS 03). of the relevant RSPO Standard for Sustainable Oil Palm Production by group members.
2.2.3 Non-conformities identified by the Group Manager shall be No Could not be verified since internal audit has resolved internally according to a documented system of only been done once so far (see major NCR applying corrective action requests (CARs). See 2.1.4.3. VS 03).
Yes/ Clause Indicators Findings No 3. Chain of Custody 3.1 The group manager shall document and implement a system Yes Documented in “STANDARD OPERATING The Group Manager shall have a system in for the tracking and tracing of FFB produced by the group PROCEDURE FOR SMALLHOLDER RSPO place to enable the trading of RSPO members, and intended to be sold as RSPO certified FFB. SUPPLY CHAIN CERTIFICATION SYSTEM certified Fresh Fruit Bunches (FFB) GCS, FGVPM - RSPO SCCS GCS”. produced from the group.
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3.2 There shall be a collective group procedure for the sale of all Yes Refer to main procedure. certified FFB originating from the plantations of group members that is agreed by the group members and the Group Manager and is designed to ensure that non-certified FFB are not sold as RSPO certified FFB. This shall be contained in any group marketing system that is developed for the group, and shall follow one of the supply chain models as per the RSPO Supply Chain Certification System, i.e. Identity Preserved, Segregation or Mass Balance.
3.3 The group manager shall ensure that all invoices for sales of Yes No invoice was issued. Collection centre RSPO certified FFB originating from the group are issued with would send a summary of FFB received with the required information as per the adopted supply chain the total price stated. model requirements within Annex 6 of the RSPO Supply Chain Certification Systems document – November 2009. If the receiver of the FFBs is FELDA’s POM, the quantity of FFB could be accessed via the SKB and payment would be done based on that info.
3.4 The physical transporting of RSPO certified FFB originating Yes Transportation of FFB was done by from the plantations of group members shall be done either contractors. directly by the group (i.e. through own transportation), or via sub-contracted intermediaries. For intermediaries the requirements as outlined in 3.7 shall also apply.
3.5 All sales of FFB originating from the plantations of group members shall be documented. This shall include: 3.5.1 Invoices and receipts (purchase and sale). Not applicable.
3.5.2 Information on transport. Yes Stated in the delivery note and weighbridge ticket.
3.5.3 The relevant group members‟ group identification number. Yes Stated in the delivery note.
3.5.4 Description of the product sold (i.e. RSPO certified or not), Yes Stated in the delivery note. product volume and destination.
3.6 The Group Manager shall maintain copies of all relevant Yes Relevant transportation documents such as documentation and records of group product transactions for delivery note, weighbridge tickets were a period of 5 years. maintained at each of the scheme.
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3.7 If an intermediary exists in the supply chain from the group to Intermediaries were not RSPO supply chain the mill that wants to be included within the group certification certified and therefore no certified FFBs had control rather than obtain their own supply chain certification, been sent to the intermediaries. the intermediary shall be identified by the Group Manager. The Group Manager shall have a contract with the intermediary to fulfil the RSPO Standard for Group Certification and agree to be assessed on an annual basis by the Group Manager as well as in certification assessments. It is the responsibility of the Group Manager to ensure that the intermediary shall comply with the following conditions: 3.7.1 There shall be a contract between the intermediary and the Not applicable. Group Manager.
3.7.2 The intermediary shall have complete purchasing and selling Not applicable. records.
3.7.3 The intermediary shall have RSPO supply chain systems in Not applicable. place to separate certified from non-certified materials through any of the RSPO supply chain options (i.e. Identity Preserved, Segregation or Mass Balance).
(II) Roundtable on Sustainable Palm Oil (RSPO), Malaysia National Interpretation (MY- NI)
Principle 1: COMMITMENT TO TRANSPARENCY
Yes/ Clause Indicators Findings No C 1.1 1.1.1 Records of requests and responses must be maintained. Yes ‘Rekod Permohonan & Maklumbalas’ was Oil palm growers and millers provide Major. maintained on requests from settlers and adequate information to other stakeholders contractors. on environmental, social and legal issues relevant to RSPO Criteria, in appropriate FSSS CU had provided adequate information languages and forms to allow for effective to other stakeholders on environmental, social participation in decision making and legal issues relevant to RSPO Criteria, in appropriate languages and forms to allow for effective participation in decision making. However there were no official requests received from other stakeholders in 2013.
C 1.2 1.2.1 Land titles / user rights (C 2.2) Yes Evidence of legal ownership of land and land- Management documents are publicly use rights was sighted. All 215 settlers had available, except where this is prevented by already obtained their land titles. The
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commercial confidentiality or where verification of the smallholders’ land titles and disclosure of information would result in land-use rights was done at FELDA Tun Ghafar negative environmental or social outcomes. Machap/Menggong. This concerns management documents relating to environmental, social and legal 1.2.2 Safety and health plan (C 4.7) No Safety and Health Plan was not available- an issues that are relevant to compliance with NCR was raised under indicator 4.7. RSPO Criteria. Documents that must be publicly available include, but are not 1.2.3 Plans and impact assessments relating to environmental and No The following documents were made available necessarily limited to:- social impacts (C 5.1, 6.1, 7.1, 7.3) at FELDA Tun Gaffar Machap/Menggong: i) RSPO 2010 – ‘Laporan Aspek Impak Alam Sekitar Melalui Aktiviti Perladangan, Bahan Buangan dan Pencemaran – Pemantauan’ – Document No : 1/2010; and ii) FAS- IMSL2 / L4 /1.4 – Aspect Identification and Impact Assessment carried out – 12/04/ 2010 – the present status had not been clearly described – an NCR was raised under indicator 7.1.
Management plan and organized social activities had also been prepared and made publicly available.
1.2.4 Pollution prevention plans (C 5.6) Yes Pelan Pengurangan Aktiviti Pencemaran dan Pelan Pengurangan Aktiviti Pencemaran, Rancangan Pencegahan Pencemaran, Rancangan / Pelan dan Impak Taksiran Berkaitan Alam Sekitar was available at FELDA Sri Ledang but needed up-dating in a timely manner.
1.2.5 Details of complaints and grievances (C 6.3) Yes Complaints and their outcomes had continued to be appropriately recorded in the complaints book. Records showing the details on complaints and grievances were made available in FELDA Tun Ghafar Machap/Menggong.
1.2.6 Negotiation procedures (C 6.4) Yes FELDA Tun Ghafar Machap/Menggong Associations included Koperasi Permodalan FELDA (for settlers and their family members to join and invest), Belia 4B (Youth Association),
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GPW, for the female employee, JKKK (Jawatan Kuasa Kemajuan Kampung) and many others were used for any negotiations in the management of the scheme. The availability of the document and minutes of meeting were in place? (The findings does not address this indicator which is on negotiation procedure).
1.2.7 Continuous improvement plan (C 8.1) Yes Continuous improvement Plan was in place in FELDA Sri Ledang and being followed through but could be further improved.
A continuous improvement plan “Program Penentuan KPI dan KRA Rancangan FELDA Machap/Menggong Tahun 2014” was also verified at FELDA Tun Ghafar Machap/Menggong, as a mechanism to highlight the performance and expenditure on social issues, environmental, GAP, and occupational safety and health matters.
Principle 2: COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS
Yes/ Clause Indicators Findings No C 2.1 2.1.1 Evidence of compliance with legal requirements. Major No FELDA Sri Ledang There is compliance with all applicable FPI/L2/QOHSE – 17.0 – Evaluation of local, national and ratified international laws Compliance to Legal and Other Requirements and regulations ‘Daftar Perundangan dan lain – lain Keperluan’ has been established dan ‘Status Pematuhan’ – cannot be explicitly evidenced? The following Licenses reviewed : i) MPOB License No : 5009114902000 – Activity Oil Palm Production - Akta Lembaga Minyak Sawit Malaysia – expiry 31st March, 2015 ii) Permit Barang Kawalan Berjadual – No Siri : J012544 – Chemical Fertilizer – 500 tonnes – expiry : 3rd Dec, 2014
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2.1.2 A documented system, which includes written information on Yes FELDA Sri Ledang legal requirements. Minor Legal List has been established – sampled reviewed? i) Akta Kualiti Alam Sekitar ( Akta 127 ) ii) Akta Racun Makhluk Perosak 1974 ( Akta 149 ) iii) Akta Keselamatan dan Kesihatan Pekerjaan 1994 ( Akta 514 ) iv) Akta Kilang dan Jentera 1967 ( Akta 139)
(Findings do not address the indicator)
2.1.3 A mechanism for ensuring that they are implemented. Minor No It was verified during a site visit made to FELDA Sri Ledang that a monitoring mechanism to ensure compliance with all the applicable local, national and ratified international laws and regulations was not available. A minor NCR JS 1 was therefore raised.
2.1.4 A system for tracking any changes in the law. Minor Yes The tracking/monitoring of changes to the laws was carried out by the ‘Agriculture Sector’ at the HQ office.
C 2.2 2.2.1 Evidence of legal ownership of the land including history of Yes The settlers were able to show legal ownership The right to use the land can be land tenure. Major and rights to use their land. The legal demonstrated, and is not legitimately ownership of the land had been verified at contested by local communities with FELDA Tun Ghaffar Machap Menggong. There demonstrable rights. were a total of 215 individual land titles.
2.2.2 Growers must show that they comply with the terms of the land Yes Generally, the terms of land title was for title. [This indicator is to be read with Guidance 2] Major planting oil palm except for 16 settlers who had converted their lands from rubber to oil palm and were currently in the process of amending the term of the land tittle for planting oil palm.
2.2.3.1 Evidence that boundary stones along the perimeter adjacent Yes Boundary stones along the perimeter were still to state land and other reserves are being located and visibly being maintained as sighted at FELDA Tun maintained. Ghafar Machap/Menggong. During a site visit Minor to the same schemes, maps indicating the locations of the boundary stones were still made available.
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2.2.3.2 Where there are, or have been, disputes, proof of resolution Yes There were no disputes or conflicts in FELDA or progress towards resolution by conflict resolution processes Tun Ghafar Machap/Menggong. It was acceptable to all parties are implemented. Cross ref. to 2.3.3, confirmed during the discussions held with the 6.4.1 and 6.4.2. Minor settlers and the staff at this FELDA scheme.
C 2.3 2.3.1 Where lands are encumbered by customary rights, Yes There was no land issue at FELDA Tun Ghafar Use of the land for oil palm does not participatory mapping should be conducted to construct maps Machap/Menggong related to customary rights, diminish the legal rights, or customary that show the extent of these rights. or other users. Through the Land (General rights, of other users, without their free, prior Major Settlement Area) Act 1960, the schemes’ and informed consent. management had been given the legal right to the land for cultivation.
2.3.2 Map of appropriate scale showing extent of claims under Yes There was no land claim in FELDA Tun Ghafar dispute. Machap/Menggong. Major
2.3.3 Copies of negotiated agreements detailing process of consent Yes There was no issue related to land claims in (C2.2, 7.5 and 7.6). Minor FELDA Tun Ghafar Machap/Menggong.
Principle 3: COMMITMENT TO LONG-TERM ECONOMIC AND FINANCIAL VIABILITY
Yes/ Clause Indicators Findings No C 3.1 3.1.1 Annual budget with a minimum 2 years of projection Major Yes Approved Budget for Fiscal Years 2013 and There is an implemented management plan 2014 were sighted at the FELDA Sri Ledang. that aims to achieve long-term economic Budget for Fiscal Year 2015 shall be finalised and financial viability. in September 2014.
3.1.2 Annual replanting programme projected for a minimum of 5 Yes The whole plantation area at FELDA Pemanis years with yearly review. Minor 1 had just been replanted in 2013. Therefore, it was still too early to establish the next replanting programme.
Principle 4: USE OF APPROPRIATE BEST PRACTICES BY GROWERS AND MILLERS
Yes/ Clause Indicators Findings No C 4.1 4.1.1 Documented Standard Operating Procedures (SOP) for No The ‘Oil Palm Estate Manuals’ (Estate Manual) Operating procedures are appropriately estates and mills. Major sighted at the FELDA Sri Ledang and Permanis documented and consistently implemented 1 prescribes the procedures on the following and monitored. activities:
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i) Replanting; ii) Nursery Maintenance; iii) Management of pre matured palm; and iv) Palm Manuring
The Estate Manual had continued to the implemented and monitored.
It was found at FELDA Pemanis 1 that felled palms in the area newly replanted in 2013 had been openly burnt without the DOE approval. This was against the Estate Manual and law. Therefore, a major NCR VS 04 was raised.
4.1.2 Records of monitoring and the actions taken are maintained Yes It was found in FELDA Sri Ledang and Pemanis and kept for a minimum of 12 months. Minor 1 that monthly Report on estimated crop per hectare, OER achieved, FFB pricing was still being done and forwarded to Regional HQ office for monitoring. Reports for March, April and May, 2014 were sighted and reviewed. All records on monitoring had continued to be kept for more than 12 months.
C 4.2 4.2.1 Monitoring of fertilizer inputs through annual fertilizer Yes Fertilizer recommendation in FELDA Pemanis Practices maintain soil fertility at, or where recommendations. 1 was still made by FELDA’s Agronomist. possible improve soil fertility to, a level that Minor ensures optimal and sustained yield. For immature area (planted in 2013), the recommended fertilizer dosage (current year) was around 7.5 kg/palm/year with straight fertilizers.
Manuring programme was established thereafter with the total MT for each field. The actual quantity of fertilizer applied in 2014 was found to be in line with the program.
4.2.2 Evidence of periodic tissue and soil sampling to monitor Yes Foliar sampling result and fertilizer changes in nutrient status. Minor recommendation were still made available in FELDA Pemanis 1. The description of nutrients (N, P, K, Mg, Ca & B) content was reported in % of dry matter and ppm.
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4.2.3 Monitor the area on which EFB, POME and zero-burn No There was no EFB application being made at replanting is applied. Minor FELDA Pemanis 1. All FFB were sent to FELDA’s Selancar 2A POM. Normally the EFBs were sent to the nearby FELDA’s non- settlers estates.
Traces of open burning during replanting was found in the estates belonging to the settlers. A major NCR VS 04) was therefore raised. C 4.3 4.3.1 Documented evidence of practices minimizing soil erosion and Yes The following practices had been carried out in Practices minimise and control erosion and degradation (including maps). FELDA Sri Ledang to minimize soil erosion and degradation of soils. Minor degradation: i) Terracing on replanted areas; ii) Maintenance of soft grasses; and iii) Frond stacking
4.3.2 Avoid or minimize bare or exposed soil within estates. Yes The following practices had continued to be Minor done at FELDA Sri Ledang to avoid or minimize bare or exposed soil: i) Planting and maintaining soft grasses; and ii) Planting of Mucuna and soil cover in Phase 5.
4.3.3 Presence of road maintenance programme. Minor Yes Road maintenance program had been planned for Phases 3 and 5 in FELDA Sri Ledang which was expected to start in August, 2014.
4.3.4 Subsidence of peat soils should be minimised through an Yes There was no peat soil in this CU. effective and documented water management programme. Minor
4.3.5 Best management practices should be in place for other fragile Yes There was no fragile or problematic soil in this and problem soils (e.g. sandy, low organic matter and acid CU. sulphate soils). Minor
C 4.4 4.4.1 Protection of water courses and wetlands, including Yes It was observed that FELDA Tun Ghafar Practices maintain the quality and maintaining and restoring appropriate riparian buffer zones at Machap/Menggong had continued to protect availability of surface and ground water. or before replanting along all natural waterways within the water courses and wetlands, maintain and estate. Major restore appropriate riparian buffer zones during or before replanting along all natural waterways.
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There were evidences of continued implementation on practices to maintain the quality and availability of surface and ground waters in the scheme. FELDA Tun Gaffar Machap/Menggong had also continued to follow the Drainage and Irrigation Department (DID) guidelines for maintenance of buffer zone.
The riparian buffer with a width from 10m to 20m along Sungai Batang Melaka was inspected and was found to be intact with natural vegetation.
4.4.2 No construction of bunds/weirs/dams across the main rivers Yes During the site visit, it was found that there was or waterways passing through an estate. Major no construction of bunds/weirs/dams across the Sungai Batang Melaka.
4.4.3 Outgoing water into main natural waterways should be Yes FELDA Tun Ghafar Machap/Menggong had monitored at a frequency that reflects the estates and mills continued to monitor the quality of incoming current activities which may have negative impacts (Cross and outgoing water in the natural water courses reference to C 5.1 and 8.1). Major of the Sungai Batang Melaka in accordance to the 2006 Interim National River Water Quality Standard (INQWS) by sending water samples to the Chemistry Department, Malaysia for analysis. The results of the laboratory test had shown that the water quality was still within the acceptable Class III index.
4.4.4 Monitoring rainfall data for proper water management. Minor Yes Rainfall records were still being monitored. The average rainfall was 2,300 mm/year over 100 rain-days.
4.4.5 Monitoring of water usage in mills (tonnage water use/tonne - Not applicable as FSSS CU does not operate a FFB processed). Minor POM.
4.4.6 Water drainage into protected areas is avoided wherever Yes There was no evidence to indicate that there possible. Appropriate mitigating measures will be was water drainage into protected areas. implemented following consultation with relevant stakeholders. Minor
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4.4.7 Evidence of water management plans. Minor No There was no water management plan in FELDA Tun Ghafar Machap/Menggong. Therefore a minor NCR KN-1 was raised.
C 4.5 4.5.1 Documented IPM system. Minor Yes It was observed in FELDA Pemanis 1 that the Pests, diseases, weeds and invasive same IPM system as documented in the introduced species are effectively managed ‘Manual Ladang Sawit Lestari’ was still being using appropriate Integrated Pest used. Management (IPM) techniques. 4.5.2 Monitoring extent of IPM implementation for major pests. No A major pest in FELDA Pemanis 1 was rat. The Minor biological control recommended by the CU was still by having barn owls. However, there was no evidence to indicate that a census has been carried out to monitor the population of the bird. Therefore, a minor NCR VS 05 was raised.
4.5.3 Recording areas where pesticides have been used. Minor Yes The Pesticide Application Log had continued to be used in FELDA Sri Ledang to record the areas (supported with location map) where pesticide had been applied.
4.5.4 Monitoring of pesticide usage units per hectare or per ton crop Not applicable. e.g. total quantity of active ingredient (a.i.) used/ tonne of oil. Minor
C 4.6 4.6.1 Written justification in Standard Operating Procedures (SOP) Yes The ‘Pengawalan Rumpai Dengan Kimia Bagi Agrochemicals are used in a way that does of all agrochemicals use. Major Tanaman Sawit’ was still being used in FELDA not endanger health or the environment. Sri Ledang to determine the There is no prophylactic use of pesticides, procedures/methods for pesticide application except in specific situations identified in as well as justifications for using them. national Best Practice guidelines. Where agrochemicals are used that are 4.6.2 Pesticides selected for use are those officially registered Yes The types of pesticides being used in FELDA categorised as World Health Organisation under the Pesticides Act 1974 (Act 149) and the relevant Sri Ledang were still those registered under the Type 1A or 1B, or are listed by the provision (Section 53A); and in accordance with USECHH Pesticides Act 1974 (Act 149) and the relevant Stockholm or Rotterdam Conventions, Regulations (2000). Major provision (Section 53A); and in accordance with growers are actively seeking to identify USECHH Regulations (2000). alternatives, and this is documented. 4.6.3 Pesticides shall be stored in accordance to the Occupational Yes The storage and handling of pesticides in Safety and Health Act 1994 (Act 514) and Regulations and FELDA Sri Ledang were being handled by the Orders and Pesticides Act 1974 (Act 149) and Regulations. contractors and not the CU. Based on meeting Major with the scheme settlers, it was found that the storage of pesticides had been done properly.
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4.6.4 All information regarding the chemicals and its usage, Yes The Material Safety Data Sheet (MSDS) was hazards, trade and generic names must be available in still in place in FELDA Sri Ledang. Briefings language understood by workers or explained carefully to had continued to be carried out with the settlers them by a plantation management official at operating unit to inform them on the safe use of chemicals. level. Major Based on meetings held with the settlers and contractors it was found that they had a good understanding on the significance of the MSDS and CSDS and the safe use of chemicals.
4.6.5 Annual medical surveillance as per CHRA for plantation Yes Pesticide spraying had been sub-contracted in pesticide operators. Major FELDA Sri Ledang. Therefore, the annual medical surveillance was carried out by the sub-contractors.
4.6.6 No work with pesticides for confirmed pregnant and breast- Yes All pesticide sprayers engaged by the sub- feeding women. Major contractors were male workers.
4.6.7 Documentary evidence that use of chemicals categorised as Yes No Paraquat had been used in FELDA Sri World Health Organisation Type 1A or 1B, or listed by the Ledang. This was evident from the List of Stockholm or Rotterdam Conventions and paraquat, is ‘Permitted Chemicals’ used by the sub- reduced and/or eliminated. Adoption of suitable economic contractor. The following chemicals were used alternative to paraquat as suggested by the EB pending as a substitute to Paraquat. outcome of the RSPO study on IWM. Minor i) Glyphosate Isopropylmine (Ecomax) ii) Metsulfuron – methyl (Ally 20DF)
4.6.8 Documented justification of any aerial application of Yes There has been no aerial agrochemicals agrochemicals. spraying in FSSS CU.
No aerial spraying unless approved by relevant authorities. Major
4.6.9 Evidence of chemical residues in CPO testing, as requested Not applicable, as the FSSS CU has not and conducted by the buyers. Minor processed FFBs.
4.6.10 Records of pesticide use (including active ingredients used, No A log book to record on the use of pesticides, area treated, amount applied per ha and number of size of the area being sprayed, workers and applications) are maintained for either a minimum of 5 years pumps used was still being kept in FELDA Sri or starting November 2007. Minor Ledang since 2009. However the information on the active ingredients used, amount applied per hectare had not been recorded. A minor NCR JS 2 was therefore raised.
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C 4.7 4.7.1 Evidence of documented Occupational Safety Health (OSH) An occupational health and safety plan is plan which is in compliance with OSH Act 1994 and Factory documented, effectively communicated and and Machinery Act 1967 (Act139). Major implemented. The safety and health (OSH) plan shall cover the following:
a) A safety and health policy, which is communicated and Yes FSSS CU had continued to follow the same implemented safety and health policy. This policy had continued to be displayed prominently in the offices. b) All operations have been risk assessed and documented. No There was no evidence to indicate that HIRARC had been conducted. A major NCR JS 3 was therefore raised.
c) An awareness and training programme which includes the Yes FELDA Sri Ledang following specifics for pesticides : Training Plan for 2014 for FELDA Sri Ledang i. to ensure all workers involved have been adequately had included the following programmes to build trained in a safe working practices (See also C 4.8) awareness on pesticides for the settlers and ii. all precautions attached to products should be properly contractors: observed and applied to the workers. i) Safe working practices and precaution to be taken; and ii) Appropriate PPE usage.
d) The appropriate personal protective equipment (PPE) are Yes It was found that training on ‘PPE Usage’ was used for each risk assessed operation. provided to the settlers in FELDA Sri Ledang. i. Companies to provide the appropriate PPE at the place However, the procurement of the PPEs was the of work to cover all potentially hazardous operations such responsibilities of the settlers. as pesticide application, land preparation, harvesting and if used, burning.
e) The responsible person (s) should be identified. Yes Mr. Md Nasir bin Md. Shah – was the Smallholder Scheme Manager in FELDA Sri Ledang.
f) There are records of regular meetings between the Yes FELDA Sri Ledang had continued to convene responsible person(s) and workers where concerns of workers the Jawatankuasa Kemajuan Kampung (JKKK) about health and safety are discussed. or (Village Development Committee) meeting every month during which the CU’s management, settlers and contractors discussed issues affecting the CU and the adjacent communities of which safety and health, environmental and social issues were among them. Records in the form of minutes
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were being kept. Minutes of the Committee’s meetings on 22 January, 12hb February and 23 April, 2014 were sighted.
g) Accident and emergency procedures should exist and Yes Accident and emergency protocols had been instructions should be clearly understood by all workers. established and workers were being made aware of these protocols during periodic meetings.
h) Workers trained in First Aid should be present in both field and Yes The CU had continued to make available mill operations. workers who had been trained in First Aid in the estates’ offices and for the scheme participants.
i) First Aid equipment should be available at worksites Yes i) First Aid equipment was still made available – 5 sets of First Aid kits in the office. ii) A government Clinic was still operating within the scheme to provide health service to the workers.
4.7.2 Records should be kept of all accidents and periodically Yes Accident statistic was still being kept in FELDA reviewed at quarterly intervals. Major Sri Ledang. However there was no accident being recorded during the intervening period since the last audit. Incident and accident- related cases were being discussed in the monthly Village Development Committee meeting.
4.7.3 Workers should be covered by accident insurance. Major Yes i) For the settlers: the Bantuan Rakyat 1 Malaysia (BRIM) coverage of RM30,000, for death by accident and RM10,000 for normal death (provided by Government) ‘Badan Khairat’, managed by FELDA coverage of RM 10 000 for normal death. ii) For the staff, insurance coverage under ‘Etiqa Takaful’ provided by FELDA.
What about the private workers?
C 4.8 4.8.1 A training programme (appropriate to the scale of the Yes The JKKK meetings which were attended by organization) that includes regular assessment of training the settlers and management on a monthly
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All staff, workers, smallholders and needs and documentation, including records of training for basis had also discussed on the training need contractors are appropriately trained. employees are kept. Major particularly on health and safety. ‘Safety Committee’ and ‘Health Committee’ had been established to oversee the conduct and assessment of the training programmes.
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Principle 5: ENVIRONMENTAL RESPONSIBILITY AND CONSERVATION OF NATURAL RESOURCES AND BIODIVERSITY
Yes/ Clause Indicators Findings No C 5.1 5.1.1 Documented aspects and impacts risk assessment that is Yes Risk assessment on the aspects of plantation Aspects of plantation and mill management, periodically reviewed and updated. Major activities had been carried out and their impacts including replanting, that have identified. environmental impacts are identified, and plans to mitigate the negative impacts and 5.1.2 Environmental improvement plan to mitigate the negative No There was no environmental improvement plan promote the positive ones are made, impacts and promote the positive ones, is developed, in FELDA Sri Ledang. A minor NCR JS 4 was implemented and monitored, to implemented and monitored. Minor therefore raised. demonstrate continuous improvement.
C 5.2 5.2.1 Identification and assessment of HCV habitats and protected Yes The HCV Assessment Report which was The status of rare, threatened or areas within landholdings; and attempt assessments of HCV updated on 4th May 2011 had covered all the endangered species (ERTs) and high habitats and protected areas surrounding landholdings. Major High Conservation Value (HCV) within and conservation value habitats, if any, that adjacent to their estates. The assessment had exists in the plantation or that could be also identified endangered, rare and affected by plantation or mill management, threatened species (ERTs). shall be identified and their conservation taken into account in management plans A management plan and action plan had and operations. subsequently been developed in consultations with the related stakeholders.
Within FELDA Tun Ghafar Machap/Menggong, no sites had been classified as HCV 1, 2, 3 & 5. However, endangered and vulnerable species were documented to have their distribution range in the estates. The report had also listed endemic mammals and birds whose range had overlapped within the oil palm estates in the FSSS CU.
The HCV identified at FELDA Tun Ghaffar Machap/Menggong was on HCV4 for buffer zone conservation along the Sungai Batang Melaka. The buffer zone was inspected and was found to be intact with natural vegetation.
A wildlife monitoring report dated 4th April 2014 had indicated the presence of “ayam hutan” (Gallus gallus), which is listed as protected in
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Wildlife Act 2010 and Lease Concern (LC) species under the IUCN Red List.
5.2.2 Management plan for HCV habitats (including ERTs) and their Yes It was observed that generally, FSSS CU had conservation. Major conducted a wildlife monitoring quarterly. The wildlife monitoring record at FELDA Tun Ghaffar Machap Menggong had been verified. There was no ERT found in FELDA Tun Ghafar Machap/Menggong.
5.2.3 Evidence of a commitment to discourage any illegal or Yes During the field assessment at FELDA Tun inappropriate hunting fishing or collecting activities, and Ghaffar Machap/Menggong, it was observed developing responsible measures to resolve human-wildlife that there was still signage being erected at the conflicts. Minor entrance to the scheme on the ban of hunting.
C 5.3 5.3.1 Documented identification of all waste products and sources Yes Waste products and source of pollution had Waste is reduced, recycled, re-used and of pollution. Major been identified. disposed off in an environmentally and socially responsible manner. 5.3.2 Having identified wastes and pollutants, an operational plan Yes Wastes and pollutants had been identified and should be developed and implemented, to avoid or reduce a reduction / mitigation plan was still in place. pollution. Minor 5.3.3 Evidence that crop residues / biomass are recycled (Cross ref. Yes It was observed in FELDA Sri Ledang that C 4.2). Minor felled frowns were placed in the ‘Frown Row’ to be decayed and used as biomass.
C 5.4 5.4.1 Monitoring of renewable energy use per tonne of CPO or palm Not applicable. Efficiency of energy use and use of product in the mill. Minor renewable energy is maximized. 5.4.2 Monitoring of direct fossil fuel use per tonne of CPO or kW per Not applicable. tonne palm product in the mill (or FFB where the grower has no mill). Minor
C 5.5 5.5.1 No evidence of open burning. Where controlled burning Yes FSSS CU had not used any fire for waste Use of fire for waste disposal and for occurs, it is as prescribed by the Environmental Quality disposal. preparing land for replanting is avoided (Declared Activities) (Open Burning) Order 2003. Major except in specific situations, as identified in the ASEAN Guidance or other regional best 5.5.2 Previous crop should be felled/mowed down, No Felled palms at the newly replanted area in the practice. chipped/shredded, windrowed or pulverized/ ploughed and FELDA Pemanis 1 had been openly burnt mulched. Minor without DOE approval. This was a breach of the ‘Manual Ladang Sawit Lestari’ (see major NCR VS 04).
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5.5.3 No evidence of burning waste (including domestic waste). Yes There was no evidence of waste burning in Minor FELDA Sri Ledang.
The domestic waste were still being collected in 5 collection stations and disposed by a sub- contractor, Universal Environmental Resources Sdn. Bhd.
C 5.6 5.6.1 Documented plans to mitigate all polluting activities (Cross ref No NCR JS 4 was raised. Cross refer findings on Plans to reduce pollution and emissions, to C 5.1). Major indicator C 5.1. including greenhouse gases, are developed, implemented and monitored. 5.6.2 Plans are reviewed annually. Minor No NCR JS 4 was raised. Cross refer findings on indicator C 5.1.
5.6.3 Monitor and reduce peat subsidence rate through water table Yes There was no peat soil in this CU. management. (Within ranges specified in C 4.3). Minor
Principle 6: RESPONSIBLE CONSIDERATION OF EMPLOYEES AND OF INDIVIDUALS AND COMMUNITIES BY GROWERS AND MILLERS
Yes/ Clause Indicators Findings No C 6.1 I 6.1.1 A documented social impact assessment including records of Yes A documented social impact assessment (SIA) Aspects of plantation and mill management, meetings. Major including records of meetings had been verified including replanting, that have social at FELDA Tun Ghafar Machap/Menggong. impacts are identified in a participatory way, and plans to mitigate the negative impacts I 6.1.2 Evidence that the assessment has been done with the Yes As reported in the previous audit report, FSSS and promote the positive ones are made, participation of affected parties. Major CU had conducted an SIA with the participation implemented and monitored, to of the relevant stakeholders. demonstrate continuous improvement. I 6.1.3 A timetable with responsibilities for mitigation and monitoring No The FSSS CU had not drawn up a timetable is reviewed and updated as necessary. with responsibilities for mitigation and Minor monitoring. The last time such a timetable was prepared was in 2009. Therefore a minor NCR KN-2 was raised.
C 6.2 I 6.2.1 Documented consultation and communication procedures. Yes The same documented consultation and There are open and transparent methods Major communication procedures entitled Prosedur for communication and consultation Komunikasi, Penglibatan dan Rundingan (ML- between growers and/or millers, local 1A/L2-PR3 (0) dated March 2012.was still communities and other affected or being referred to. interested parties.
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I 6.2.2 A nominated plantation management official at the operating Yes Mr. Ayob Abdul Karim (Assistant Manager) was unit responsible for these issues. the nominated plantation management official Minor at the operating unit responsible for these issues.
I 6.2.3 Maintenance of a list of stakeholders, records of all Yes A list of stakeholders, records of all communication and records of actions taken in response to communication and records of actions taken in input from stakeholders. response to input from stakeholders was still Minor being maintained at FELDA Tun Ghafar Machap/Menggong.
Records of all communication and records of actions taken can be seen in minutes of meeting between FELDA scheme management and settlers, local communities and other affected or interested parties.
C 6.3 6.3.1 Documentation of the process by which a dispute was Yes Documentation of the process by which a There is a mutually agreed and documented resolved and the outcome. dispute was resolved and the outcome as system for dealing with complaints and Major described in the “Garis Panduan Pengurusan grievances, which is implemented and Aduan Pelanggan” was still being referred. accepted by all parties. 6.3.2 The system resolves disputes in an effective, timely and Yes The system had been able to resolve disputes appropriate manner. in an effective, timely and appropriate manner. Minor There were only 3 complaints received and all of them had been resolved.
6.3.3 The system is open to any affected parties. Yes The system had remained open to any affected Minor parties and it was confirmed during consultations held with the settlers.
C 6.4 6.4.1 Establishment of a procedure for identifying legal and Yes There had been no history of legal or customary Any negotiations concerning compensation customary rights and a procedure for identifying people right claim by indigenous people, local for loss of legal or customary rights are dealt entitled to compensation. Major community or other stakeholders. The FELDA with through a documented system that schemes were established about 50 years ago. enables indigenous peoples, local communities and other stakeholders to 6.4.2 A procedure for calculating and distributing fair compensation Yes There had yet to be a documented system that express their views through their own (monetary or otherwise) is established and implemented. This enables local communities to express their representative institutions. takes into account gender differences in the power to claim views. During this surveillance audit, there was rights, ownership and access to land; and long-established no case reported concerning compensation for communities; differences in ethnic groups’ proof of legal loss of legal or customary rights. versus communal ownership of land. Minor
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6.4.3 The process and outcome of any compensation claims is Yes Since there was no compensation claim raised documented and made publicly available. against the CU during this surveillance audit, Minor therefore this indicator is not applicable.
C 6.5 6.5.1 Documentation of pay and conditions. Major Yes The pay and conditions for employees were still Pay and conditions for employees and for as documented in the FELDA Scale of Payment employees of contractors always meet at and its implementation was verified during the least legal or industry minimum standards audit. Their salary, wages and benefits scheme and are sufficient to provide decent living closely followed that of the Government of wages. Malaysia rules and regulations. This was sighted at FELDA Tun Ghaffar Machap/Menggong.
6.5.2 Labour laws, union agreements or direct contracts of Yes Labour laws, union agreements or direct employment detailing payments and conditions of contracts of employment detailing payments employment (e.g. working hours, deductions, overtime, and conditions of employment were still sickness, holiday entitlement, maternity leave, reasons for available in the language understood by the dismissal, period of notice, etc) are available in the language workers or explained carefully to them by a understood by the workers or explained carefully to them by a plantation management official in the operating plantation management official in the operating unit. unit. Minor The payment for contract workers was still based on a piece rate. The rate of payment was made known to all workers.
There were only a few foreign workers at FELDA Tun Ghafar Machap/Menggong. For foreign workers, their terms of employment were explained to them by FELDA Management.
6.5.3 Growers and millers provide adequate housing, water Not applicable. supplies, medical, educational and welfare amenities in accordance with Workers’ Minimum Standard of Housing and Amenities Act 1990 (Act 446) or above, where no such public facilities are available or accessible (not applicable to smallholders). Minor C 6.6 6.6.1 Documented minutes of meetings with main trade unions or Yes FELDA maintained advocacy of the The employer respects the right of all workers representatives. Major freedom and rights of the settlers, personnel to form and join trade unions of employees and contractors to form their choice and to bargain collectively. associations and to bargain collectively for
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Where the right to freedom of association the benefits of the settlers and employees. and collective bargaining are restricted At the scheme level the Scheme Managers under law, the employer facilitates parallel of FSSS CU respected the right of means of independent and free association participants to form and represent and bargaining for all such personnel. themselves through their own representative associations and / or trade unions and accepted them as parties to participatory processes, consultations, communications and negotiations in the management of the scheme. Such associations included Koperasi Permodalan FELDA (for settlers and their family members to join and invest), Belia 4B (Youth Association), GPW, for the female employee, Persatuan Ibu Tunggal Daerah Segamat (Single Women Association, Segamat District).and many others.
6.6.2 A published statement in local languages recognizing freedom Yes The workers whom were consulted had of association. Minor confirmed that they were aware of their rights to join a union.
C 6.7 6.7.1 Documented evidence that minimum age requirement is met. Yes FELDA had continued to uphold its written Children are not employed or exploited. Major policy entitled Polisi Pekerja-Pekerja Kanak- Work by children is acceptable on family Kanak (Child Labour Policy) prohibiting the farms, under adult supervision, and when employment of children below 17 years of age not interfering with education programmes. and this was still being displayed at the offices. Children are not exposed to hazardous working conditions. C 6.8 6.8.1 A publicly available equal opportunities policy. Major Yes The existing policy of equal opportunities, Polisi Any form of discrimination based on race, Kesetaraan Peluang”, was still being displayed caste, national origin, religion, disability, in the offices. gender, sexual orientation, union membership, political affiliation, or age, is 6.8.2 Evidence that employees and groups including migrant Yes There was no record on employees or group prohibited. workers have not been discriminated against. Minor being discriminated. This was verified during discussions with settlers, workers and staff at FELDA Tun Ghafar Machap/Menggong.
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C 6.9 6.9.1 A policy on sexual harassment and violence and records of Yes FELDA had continued to abide by its policy on A policy to prevent sexual harassment and implementation. Major sexual harassment and violence as defined in all other forms of violence against women the “Polisi Gangguan Seksual” (Seksyen 22, and to protect their reproductive rights is Kod Etika dan Tatalaku Petugas). developed and applied. Records of implementation were verified at FELDA Tun Ghafar Machap/Menggong. An awareness training was held with a presentation by Klinik Kesihatan Hutan Percha on 6 Jun 2014 on safety, sexual harassment and reproductive issues.
6.9.2 A specific grievance mechanism is established. Major Yes The scheme participants were aware of this policy and the associated grievance mechanism. This was confirmed through interviews with randomly selected participants.
C 6.10 6.10.1 Pricing mechanisms for FFB and inputs/services shall be Yes The CU had continued to use the same pricing Growers and mills deal fairly and documented. Major mechanism which it had established to pay transparently with smallholders and other members and other parties for their FFB. local businesses. 6.10.2 Current and past prices paid for FFB shall be publicly Yes Current and past prices paid for FFB were still available. Minor being placed on the notice board in FELDA Tun Ghafar Machap/Menggong Office.
6.10.3 Evidence that all parties understand the contractual Yes At Tun Ghafar Machap/Menggong, all parties agreements they enter into, and that contracts are fair, legal had understood the contractual agreements and transparent. Minor they enter into, and that the contracts had been legally signed by both parties in the transactions. This was verified during discussions held with the settlers and contractors (Koperasi).
6.10.4 Agreed payments shall be made in a timely manner. Minor Yes Agreed payments had continued to be made in a timely manner. It was confirmed during the discussions held with the settlers and contractors (Koperasi) in Tun Ghafar Machap/Menggong.
C 6.11 6.11.1 Demonstrable contributions to local development that are The following were typical examples of Growers and millers contribute to local based on the results of consultation with local communities. FELDA’s contribution to local sustainable sustainable development wherever Minor appropriate.
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development and settler’s well-being at FELDA schemes assessed.
Financial assistance by FELDA HQ of RM5,000/year to GPW, RM5000/year to JKKR & JKKK and RM4000/year to Youth Club Job opportunity was given within the settler’s community for transporting the FFB to the private mill collection center, weeding, agrochemicals spraying and harvesting.
Principle 7: RESPONSIBLE DEVELOPMENT OF NEW PLANTINGS
FSSS CU has no plan for any new planting and no new development of area was observed during the visit. Thus Principle 7 is not applicable.
Principle 8: COMMITMENT TO CONTINUOUS IMPROVEMENT IN KEY AREAS OF ACTIVITY
Yes/ Clause Indicators Findings No C 8.1 8.1.1 Minimise use of certain pesticides (C4.6). Major Yes There was still no paraquat being used in the Growers and millers regularly monitor and CU. A list of ‘Permitted Chemicals’ used had review their activities and develop and been established. implement action plans that allow demonstrable continuous improvement in 8.1.2 Environmental impacts (C5.1). Major No Environmental Impacts had been identified. key operations. However an environmental improvement plan has yet to be prepared – refer to NCR raised MY NIWG commits to demonstrate under indicator 5.1.2. progressive improvement to the following 8.1.3 Maximizing recycling and minimizing waste or by-products Yes Recycle activities on wastes had continued with but not limited to: generation. Major different bins to segregate paper, glass, metal and plastics which could be seen within the office premises.
8.1.4 Pollution prevention plans (C5.6). Major No Cross refer to Indicator 8.1.2.
(NCR?)
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8.1.5 Social impacts (C6.1). Major Yes Implementation and improvement being made on social impacts could be seen as in “Program Penentuan KPI dan KRA Rancangan FELDA Machap/Menggong Tahun 2014”.
8.1.6 A mechanism to capture the performance and expenditure in Yes A mechanism to capture the performance and social and environmental aspects. Minor expenditure in social and environmental aspects was well established. It was not limited to these two aspects only but being extended to GAP, Institusi Peneroka and occupational safety and health matters. This was evident as in the Program Penentuan KPI dan KRA Rancangan Felda Machap/Menggong Tahun 2014.
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3.2 Details of Non-Conformities Report
Details of the non-conformities, corrective actions taken by FSSS CU and assessors’ verification of the corrective actions taken are in Appendix 3.
Total no. of minor NCR(s): 6 List: VS 05, JS 1, JS 2, JS 4, KN 1, KN 2
Total no. of major NCR(s): 5 List: VS 01, VS 02, VS 03, VS 04, JS 3
3.3 Status of Non-Conformities Previously Identified
All corrective actions to address the previous non-conformities were reviewed, accepted and verified for their effectiveness by the assessors. The assessors were satisfied that the corrective actions have been adequate to address the non-conformities and had therefore closed them out. The details of the verified nonconformities are as in Appendix 4.
3.4 Complaint Received from Stakeholders (if any)
There were various stakeholders interviewed during this assessment comprising of workers, surrounding villagers and contractors. Generally, all of the stakeholders had given positive feedbacks on the operations of FSSS CU with respects to complying with the requirements of the RSPO MY-NI: 2010 (including smallholder).
3.5 Noteworthy Positive and Negative Observations
Commitment among FSSS employees was observed to be as strong as previous assessment. Nonetheless, maintaining the implementation of the RSPO standard requirements has been quite a challenge since the last audit, especially for the Group Certification Standard.
4.0 RECOMMENDATIONS
Based on the evidences gathered during the on-site audit, it was found that the FSSS CU had continued to comply with the requirements of the RSPO MYNI 2010 (including smallholder), RSPO Standard for Group Certification: 26 August 2010 and Malaysia National Interpretation Working Group (RSPO MYNIWG: November 2010).
The CU had satisfactorily addressed the five (5) major and six (6) minor NCRs raised during this surveillance audit. The major NCRs had therefore been closed out. The corrective actions plan to address the minor NCRs had been reviewed and accepted by the assessment team. These corrective actions would be verified during the next surveillance assessment.
As all the major NCRs had been satisfactorily closed out, the assessment team therefore recommends that the certification of FELDA Segamat Smallholder Scheme CU against the RSPO MYNI 2010 (including smallholder), RSPO Standard for Group Certification: 26 August 2010 and Malaysia National Interpretation Working Group (RSPO MYNIWG: November 2010) be maintained.
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5.0 CERTIFIED ORGANIZATION’S ACKNOWLEDGEMENT OF INTERNAL RESPONSIBILITY AND FORMAL SIGN-OFF OF ASSESSMENT FINDINGS
I, the undersigned, representing FELDA Segamat Smallholder Scheme Certification Unit acknowledge and confirm the content of the assessment report and findings of assessment.
Name : Wan Zamri Wan Yusof
Signature :
Date : 17/11/2014
I, the undersigned, representing SIRIM QAS International Sdn Bhd acknowledge and confirm the content of the assessment report and findings of assessment.
Name : Valence Shem
Signature :
Designation : Assessment Team Leader
Date : 13/10/2014
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Appendix 1 Location Map of FELDA Segamat Smallholder Scheme Certification Unit
NOTES
PM1 : Felda Pemanis 1 PM2 : Felda Pemanis 2 MDI : Felda Medoi KMLH : Felda Kemelah TNG : Felda Tenang SLDG : Felda Sri Ledang CMLK : Felda Chemplak CMLKT : Felda Chemplak Timur CMLKB : Felda Chemplak Barat BSMP : Felda Bukit Serampang MCP/MG : Felda Machap Menggong BSGH : Felda Bukit Senggeh KMD : Felda Kemendor LNG : Felda Lenga
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Appendix 2 Assessment Programme
Day 1: 8th June 2014 (Sunday) Time Activities / areas to be visited 0800 – 0815 Opening Meeting – Venue to be prepared by FELDA Segamat Audit team introduction and briefing on assessment objectives, scope, methodology, criteria and programmes by SIRIM QAS Audit Team Leader. 0815 – 0845 Briefing on the organization background and implementation of RSPO at all schemes (i.e. changes on organization activities, if any, time bound plan and corrective actions taken to address previous assessment findings) by FELDA Management Representative.
0845 – 0900 Logistics discussion to the sites to be visited. Each assessor to be provided with a FELDA transportation and Guide(s) at each named site as each of the assessor will go separate ways. 0900 – 1300 Jagathasan Valence Khairul Najwan Site visit and assessment at Felda Sri Site visit and assessment at Pejabat Wilayah Site visit and assessment at Felda Tun Ledang relating to OHS and environment. relating to Group Certification Standard and Ghafar Machap availability of surface ground Chain of Custody water, HCV and social responsibility. Assessment on related Indicators of P1, P2, P3, P4, P5, P8 Assessment on related Indicators of P1, P2, P3, P4, P5, P6, P8 1300 – 1400 Lunch Break 1400 – 1700 Continue assessment
Day 2: 9th June 2014 (Monday) Time Activities / areas to be visited 0900 – 1300 Jagathasan Valence Khairul Najwan Continue assessment at Felda Sri Ledang. Continue assessment at Pejabat Wilayah. Continue assessment at Felda Tun Ghafar Machap. 1300 – 1400 Lunch Break 1400 – 1700 Continue assessment. Site Visit at Felda Pemanis 1 good Continue assessment. agricultural practice.
Assessment on related Indicators of P1, P2, P3, P4, P8
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Day 3: 10th June 2014 (Tuesday) Time Activities / areas to be visited 0900 – 1300 Jagathasan Valence Khairul Najwan Continue assessment at Felda Tun Ghaffar Continue assessment at Felda Sri Ledang. Continue assessment at Felda Pemanis 1. Machap. 1300 – 1400 Lunch Break 1400 – 1600 Verification on any outstanding issues. Note: Assessor to inform auditee on the required document / records.
Audit team discussion and preparation of audit findings 1600 – 1700 Closing meeting and presentation of findings & NCR (if any)
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Appendix 3 Details of Non-Conformities and Corrective Actions Taken
P & C Specification Corrective Action Taken by the CU and Detail Non-conformances Indicator Major/Minor Verification by Assessors RSPO Standard Major NCR # VS Some of the records of the individual scheme (Group Certification The Group Manager of FSSS CU had submitted a for Group 01 System) were not accessible at the Group Manager’s Pejabat Wilayah complete set of documents containing the Certification, (Regional Office) FELDA Segamat. information regarding the membership status, and Clause 1.1.3 summary results of the internal assessment. The The following records/information were not accessible at the Pejabat audit team had reviewed, accepted and verified Wilayah FELDA Segamat: i) Individual membership status e.g. membership validity, date of and found them adequate to address this major joining or leaving the group, NCR. ii) Summary results of internal assessment as required according to MANUAL RSPO (GROUP CERTIFICATION SYSTEM), doc. no.: Status: Major NCR #VS 01 was closed out. ML-1B-GCS Membership Compliance (0), dated March 2012, Clause 3.1.1 (v).
RSPO Standard Major NCR # VS The requirements in RSPO Standard for Group Certification FSSS had revised its procedure in July 2014 to for Group 02 (Clause 2.1.4.2) were not being addressed in the MANUAL RSPO include the method of removing members. The Certification, (GROUP CERTIFICATION SYSTEM), doc. no.: ML-1B-GCS procedure was described in Clause 1.3 of the Clause 2.1.4.2 dated March 2012 or any other procedure and evidences that the MANUAL RSPO (GROUP CERTIFICATION new members have passed the initial compliance assessment for SYSTEM). The audit team had reviewed, accepted entry were not available at Pejabat Wilayah FELDA Segamat. and verified the amended procedure as satisfactory in addressing this major NCR.
Status: Major NCR # VS 02 was closed out.
RSPO Standard Major NCR # VS All the internal assessments of the participating FELDA schemes FSSS has submitted updated internal assessment for Group 03 which were conducted in 2013 were done by the individual forms which were done by the Pegawai Pertanian Certification, Scheme Manager instead of the Pegawai Pertanian Wilayah. Wilayah. The results of assessment and actions Clause 2.2 This was not in accordance to the CU’s procedure [MANUAL taken had been included in the internal RSPO (GROUP CERTIFICATION SYSTEM), doc. no.: ML-1B- assessment forms. The updated internal GCS, Clause 3.1.2.1 Penilaian Dalaman]. The manager had assessment forms were reviewed, accepted and done the internal assessment in their own Project Unit verified and found to be satisfactory in addressing themselves. Hence, impartiality was questionable. this major NCR.
There were some findings in the internal assessment checklist Status: Major NCR # VS 03 was closed out. [doc. no.: ML-1B- Checklist Audit (0)], which were marked with “x”. However, the objective evidence of these findings had not been
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clearly explained whether they were non-compliance or not applicable and no action plan had been prepared.
Criterion 4.1 Major NCR # VS Felled palms were openly burnt without the permission from the FELDA Pemanis 1 had held a meeting with DOE 04 Department of Environment (DOE). Muar Branch on 15/6/2014 and discussed on the Indicators: 4.1.1 issue related to open burning. The department had It was found in FELDA Pemanis 1 that felled palms in the newly given a written stern warning to FELDA Pemanis 1 replanted areas in 2013 had been openly burnt without DOE’s not to repeat the mistake [letter ref.: ASJMR (B) approval. This was against the CU’s procedure [FELDA’s Manual 91/110/607/003 Jld.3 (13) dated 30/6/2014]. Ladang Sawit Lestari [MLSL (Ed.2) – Sec.2 (1.0), dated 1/6/2012] FELDA Pemanis 1 had also held a meeting with all Clause 1.6.2(x)] and the law. the relevant settlers on 18/6/2014 to inform them on the restriction to open burning during replanting in and to prevent recurrence of the incident. Minutes of the Meeting and attendance record had been submitted to the assessor for verification on 26/8/2014.
Status: Major NCR # VS 04 was closed out.
Indicator 4.5.2 Minor NCR # VS A major pest in FELDA Pemanis 1 was rat. The biological control FELDA Pemanis 1 had updated its barn owls 05 recommended by the CU was still by having barn owls. However, population census according to the established there was no evidence to indicate that a census has been carried format [ML-1A/L4-F16 (0)], which was last done on 29/5/2014 and submitted to the assessor on out to monitor the population of the bird. 6/8/2014 for verification. Based on the census record, it was found that the current number of barn owl boxes were not adequate to cover the total area of the estate. FELDA Pemanis 1 had then documented its action plan to increase the number of boxes in stages which eventually also had increased the barn owl population. The documented action plan was submitted to the assessor on 19/8/2014 for verification.
Status: The action plan was reviewed and accepted. However, the effectiveness of the action taken shall be verified during the next surveillance assessment.
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Indicator 2.1.3 Minor NCR # JS 1 It was verified during a site visit made to FELDA Sri Ledang that FELDA Sri Ledang had up-dated and established a monitoring mechanism to ensure compliance with all the a ‘Legal and Other Requirements Register’ (LORR) applicable local, national and ratified international laws and and has monitored the status of its compliance with regulations was not available. all the applicable laws and regulations. The updated LORR dated 1/1/2014 had been submitted to the assessor.
Status: The corrective action was reviewed and accepted but verification on the effectiveness shall be conducted during the next surveillance assessment.
Indicator 4.6.10 Minor NCR # JS 2 The mechanism for ensuring the identification of the active FELDA Sri Ledang had updated the ‘Pesticide Ingredients and the amount applied per hectare was not effective. Application Monitoring’ Log Book to include information on the type of the pesticide and the At FELDA Sri Ledang, a log book record was maintained to amount per hectare of the concerned Active control and monitor the use of pesticide in the field. However, the Ingredient being used. identification and the amount per hectare of the concerned Active Ingredient being used was not recorded. Status: Action plan was reviewed and accepted but the verification on the effectiveness of corrective action shall be done during the next surveillance assessment.
Indicator 4.7.1 Major NCR # JS 3 There was no evidence to indicate that HIRARC had been FELDA Sri Ledang has updated and established a conducted. HIRARC Register and established an OSH plan. The updated HIRARC and OSH plan had been submitted to the assessor as evidence of the corrective action taken.
Status: Major NCR # JS 3 was closed out.
Indicator 5.1.2 Minor NCR # JS 4 There was no environmental improvement plan in FELDA Sri FELDA Sri Ledang had updated and established its Ledang. ‘Aspect and Impact Plan’. This plan dated 1/1/2014 had been submitted to the assessor as evidence of the corrective action taken.
Status: Action taken was reviewed and accepted and the effectiveness of implementation of the
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corrective action shall be verified during the next surveillance assessment.
Indicator 4.4.7 Minor NCR # KN- Water management plans was not available at FELDA Tun FELDA Tun Ghafar Machap/Menggong had 1 Ghafar Machap/Menggong. prepared a water management plan and submitted to the assessor for verification.
Status: Action plan was reviewed and accepted but the effectiveness of implementation shall be verified during the next surveillance assessment.
Indicator 6.1.3 Minor NCR # KN- A time table to mitigate the negative impacts with responsibilities FELDA Tun Ghafar Machap/Menggong had 2 assigned and time to review the plan had not been drawn up and reviewed and updated the SIA for year 2014 and implemented at FELDA Tun Ghafar Machap/Menggong. The last included the timetable on the mitigation of the action plan was drawn up in 2009. Since then, there was no negative impacts. review and update being conducted on the plan. Status: Corrective action taken was reviewed and accepted but the effectiveness of implementation shall be verified during the next surveillance assessment.
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Appendix 4 Status of Non-Conformities Previously (2013) Identified
Specification P & C Verification by Assessor at this Major/Minor/ Detail Non-conformances Corrective Action Taken Indicator assessment OFI Indicator Major NCR #: Some key training courses had not Each Scheme Management will monitor Training Plan for 2014 has been prepared, 4.8.1 MM-2 been conducted, example, the Training Plan and Training Program where the key Awareness training has been Aspect/Impact, Hazard prepared. Records of training identified for the settlers and contractors, to be Identification, Risk Assessment, conducted including attendance sheet, carried out throughout year 2014: Area/Location: Risk Control, RSPO Awareness, training evaluation and competency i) Aspect / Impact Hazard Identification – FELDA Tun Social Impact Assessment. etc assessment will be kept in RSPO File planned for 2nd Half 2014 Ghaffar Bukit 4.8 and monitored periodically. ii) Risk Assessment and Risk Control – Senggeh, There was no such training record planned for 2nd Half 2014 FELDA available at FELDA Tun Ghaffar iii) RSPO Awareness – carried out in Chempelak Bukit Senggeh, FELDA Chempelak March, 2014 Barat, and Barat, and FELDA Bukit iv) Social impact Assessment – planned FELDA Bukit Serampang. for 2nd Half 2014 Serampang. Status: Major NCR MM-2 was closed out.
Indicator Major NCR #: The records on SIA conducted were A SIA study has been carried and The SIA study is acceptable and has been 6.1.1 KN-1 not sufficient. A time bound submitted to SIRIM QAS International improved during audit at FELDA mitigation plan with responsibilities on FELDA Tun Ghaffar Bukit Senggeh. Machap/Menggong. However, the timetable Area/Location: was not drawn and implemented. was not updated. Therefore NCR was FELDA Tun assigned under Indicator 6.1.3. Ghaffar Bukit It was observed that there was SIA Senggeh conducted, however the records Status: Major NCR KN-1 was closed out. was not adequate at;
1. FELDA Tun Ghaffar Bukit Senggeh (only two survey forms filled)
A time bound mitigation plan with responsibilities also not available
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