About us

Through our global network, we assist our clients in managing all aspects of their construction projects. We provide support for the whole lifecycle of a building, construction project or industrial facility: from design (review and verifications on new projects or refurbishments) and construction (risks and quality control), to commissioning (conformity assessment), use, operations (maintenance or health and safety ) or transactions (due diligence from vendor or buyer side). 03/2011 - photos: Fotolia / Bureau Veritas / Bureau Fotolia 03/2011 - photos:

Americas Europe, Middle East & Africa Asia-Pacific ƒ 200 offices ƒ 520 offices ƒ 210 offices Property Services ƒ 10,800 employees ƒ 20,500 employees ƒ 16,700 employees ƒ 30 countries ƒ 78 countries ƒ 37 countries

Bureau Veritas 67/71, boulevard du Château - 92571 Neuilly sur Seine Cedex - France www.bureauveritas.com - [email protected] Follow the Bureau Veritas Sustainability Group on LinkedIn Professional services for forward-thinking property sector organizations

Bureau Veritas helps clients define their strategies, manage risk, monitor quality, improve performance and enhance their return on investment throughout the critical design, construction and transaction phases.

2 A unique support throughout the building life cycle Bureau Veritas’ services help clients minimize risk and Construction improve performance throughout the occupancy and active The design and construction phases of a project are fraught operational stage: with risk. A poorly managed implementation program can lead to catastrophic building defects, exponential costs in ƒ Property condition assessment and monitoring time and budget, and non-compliance with environmental ƒ in-service inspection and verification standards. ƒ Health and safety assessments Bureau Veritas’ services ensure projects are managed ƒ Green RatingTM and Green Building consultancy professionally, with clear and realistic objectives that safeguard building soundness and the wellbeing of future Transactions occupiers: The process of selling, buying or leasing property and land is ƒ Project management assistance (permit application subject to complex risks in terms of the efficacy of existing assistance, design verification, schedule quantity and cost buildings, regulatory compliance issues and transactional monitoring, quality assurance/quality control, construction procedures. site safety) ƒ Construction technical control Bureau Veritas’ services help clients negotiate the maze of Bureau Veritas provides a wide range global regulatory, compliance and legal requirements: of professional services to support ƒ Green Building consultancy and certifications (LEED, BREEAM) construction, operation and transactions. ƒ Technical due diligence / Energy due diligence Operation ƒ Environmental site assessment At no stage in the property asset lifecycle is a thorough ƒ Health, safety and environmental assessments experience of regulatory compliance, licensing, health and ƒ Green RatingTM safety and environmental responsibility more important. The ƒ Green Building gap analysis (LEED, BREEAM) risks of corporate liability and non-compliance can escalate significantly without the support of experts.

3 Professional services for the construction phase of a project Project Management Assistance Construction technical control Green Building and sustainability Bureau Veritas’ Green Building and sustainability service incorporates one or all of the following: Due to a minefield of regulatory conditions, construction Regulatory, compliance and legal obligations together with Property owners are under increasing pressure to reduce schedules and resource constraints, property projects have insurance requirements present complex challenges during the environmental impact of new and existing buildings and become increasingly complex. Clients are now turning to the design and construction phase of a project. to build-in sustainability as part of every project. Yet, the ƒ Certification assistance to project owners experts to implement a professional project management legislation that surrounds environmental and sustainability ƒ Assistance on elaboration of private labels/internal program that improves performance during the construction Bureau Veritas’ construction technical control service phase. incorporates issues such as building soundness, seismic issues is complex and far reaching, with international policy charter or policy resistance, acoustic and thermal performance, occupier and targets varying considerably. ƒ Certification of building projects Bureau Veritas delivers a reliable, dependable project safety, disabled accessibility as well as mechanical, electrical ƒ Green Building consultancy and training (LEED, BREEAM, and engineering functionality. Bureau Veritas is helping the property sector navigate the management service that identifies and resolves quality and HQE, DGNB, etc.) safety issues early, and minimizes the risk of schedule delays path to a viable, effective sustainability agenda that delivers and cost overruns. Every element of this service is designed to achieve and economic value, identifies opportunity, minimizes risk and ƒ LEED commissioning maintain compliance at each stage of the project. improves performance at every level. Bureau Veritas’ project management assistance incorporates one or all of the following: Bureau Veritas’ construction technical control service Green Building includes a number of sustainability initiatives, incorporates one or all of the following: ƒ Permit application including LEED, BREEAM, HQE and other environmental ƒ Design verification performance tools and benchmark databases that Bureau ƒ Design verification Veritas manages on behalf of clients. ƒ ƒ Schedule, quantity and cost monitoring On-site inspection ƒ ƒ Quality assurance and quality control Construction site safety ƒ ƒ Construction site safety Inherent defect insurance control

5 6 Professional services to support the operational phase of a project Property condition assessment and monitoring In-service inspection and verification Health, safety and environment Green Building and sustainability Bureau Veritas delivers a comprehensive range of professional When the construction phase is complete and the commission Bureau Veritas helps clients achieve and maintain compliance As the pressure grows for property owners to reduce their services that help clients achieve, maintain and demonstrate process begins, it is imperative the job of inspecting and with health, safety and environment requirements through environmental impact, Bureau Veritas is delivering services compliance with regulatory and legal obligations. verifying the conformity of all equipment and associated , inspection, measurement and testing services. to support the Green Building and sustainability initiatives, installations is conducted by experts in compliance. including full site energy audits. These include a number of technical services that are Bureau Veritas’ occupational health and safety and designed to help global property owners and operators In-service assessment, inspection and verification begin environmental services incorporate one or all of the following: Bureau Veritas’ Green Building and sustainability services assess the condition of their property as well as monitor the when a building is commissioned and continue periodically ƒ Indoor environment quality incorporate energy audits and certification including the compliance and risk of their property portfolio. to ensure the client remains compliant with legal, regulatory following: and insurance requirements. ƒ Hazardous substances sampling and management ƒ Energy performance certificates Bureau Veritas’ property condition assessment and ƒ Risk assessment for indoor air and water quality monitoring service incorporates one or all of the following: Bureau Veritas’ in-service inspection and verification ƒ Health, safety and environmental assessments ƒ Diagnosis of energy consumption ƒ Regulatory compliance audit service incorporates one or all of the following: ƒ Technical recommendations and feasibility studies for Our specific environmental services are wide-ranging and include: renewable energy projects ƒ Technical diagnosis ƒ Electrical installations ƒ Emissions measurement / Soil pollution ƒ Carbon footprint ƒ Environmental site assessment ƒ Pressure equipment ƒ Environmental impact assessment ƒ Smart metering ƒ Maintenance audits ƒ Fire safety systems ƒ Flood risk assessment and alleviation schemes ƒ ISO 14001 certification ƒ Regulatory monitoring ƒ Heating and cooling systems ƒ Odor assessments, monitoring and modeling ƒ Certification of CSR annual report ƒ Quality monitoring ƒ Lifts ƒ Machinery ƒ Noise and vibration mitigation studies ƒ Contaminated land management 7 8 Professional services to support property transactions Technical due diligence Environmental site assessment GreenRating TM and energy due diligence The process of selling, buying or leasing property and land is Bureau Veritas’ environmental scientists conduct The main objectives of the Green RatingTM initiative are to subject to complex risks that only professional technical due assessments of property sites that can reveal the presence of assess, rate and benchmark the environmental performance diligence procedures will present. hazardous substances, which can present a danger to public of buildings and to evaluate the main aspects of a building’s health and the environment. use, to monitor its performance and to recommend energy The process can be applied during the transaction process saving solutions. or as part of an overall technical assessment of an existing Our environmental services are wide-ranging and include According to our client’s specific needs, we also propose building and may include regulatory conformity inspections assessment, monitoring, modeling, mitigation and complaints energy carbon due diligence, commissioning and Green and cost estimates for proposed works. investigations. Building gap analysis (LEED, BREEAM) services. Bureau Veritas’ technical due diligence service incorporates Bureau Veritas’ environmental site assessment service one or all of the following: incorporates the following key objectives: ƒ Main structure elements ƒ To indicate the presence of any hazardous substances on ƒ Roofs and facades a property ƒ Mechanical, electrical and plumbing installations ƒ To inform the client of any inherent risks ƒ Interior and exterior finishing works ƒ To provide the client with information required for further investigation and/or cleanup ƒ Roads and utilities infrastructures ƒ To inform the future investor and authority as appropriate

9 10 Bureau Veritas supports clients in the challenge to tackle environmental Building your sustainability and climate issues in every aspect of their operations, including: agenda with Bureau Veritas Energy and carbon management Our solutions address the key issues of building sustainability Bureau Veritas’ energy and carbon management services are wide ranging and answer the most frequently asked questions, including: and include mandatory and voluntary energy performance assessments, measurement and verification that follows IPMVP protocol, energy How should we minimize our exposure to climate modeling, smart metering, carbon footprinting and carbon emissions’ offsetting. change and environmental risk? Sustainability How will the sustainability profile or our property We help you develop good sustainability practice through a number of affect its future performance and value? services, including environmental performance assessments for existing TM We are in a time now where we have really buildings (Green Rating ), supporting internal charters and policy, waste How can we measure the environmental performance audits before demolition, assistance on ‘green’ construction sites, Green got to make some big changes. It’s time for Building consultancy and training and sustainability initiative support and us to shift to a new kind of infrastructure, of an asset portfolio and monitor its progress? certification (LEED, BREEAM, HQE, DGNB, etc.). where we can depend on renewable Corporate resources... and, most important of all, How do we apportion the cost of carbon reduction and the commitment between landlords and tenants? Bureau Veritas supports clients in their development of responsible efficiency and green building. activities. We help develop strategy, corporate policy, ethical codes of Bureau Veritas is the world’s second largest group in conduct and management systems including environmental (ISO 14001, conformity assessment and certification services in the fields EMAS), health and safety (OHSAS 18001), social responsibility (ISO 26000) Al Gore management and integrated systems. Former Vice President of the United States of quality, health and safety, environment (QHSE) and social and Nobel Prize owner responsibility, and the world leader in QHSE services.

By the end of 2010, more than 4 million m2 were assessed through the Green RatingTM scheme across Europe and covering office, logistic and retail assets, with 20 participating companies among leading European property companies. 11 12 Examples of Assignments

Circumstances Assignment Customer benefits Offices General Electric wanted to acquire six office buildings The client needed Bureau Veritas to conduct an audit of General Electric obtained fully documented, technically with a surface area of approximately 4,000m2 each the properties. He required a report on their technical reliable information, which was delivered on time, and to entrust them to an asset manager. General condition, accompanied by a portfolio of photographs enabling the organization to position itself favorably Electric asked Bureau Veritas to assess the technical together with an estimate of the investment required to among competing investors for the acquisition. condition of these buildings, specifically regarding their achieve technical and regulatory conformity. soundness and fire safety. Hotels Starwood Capital is an asset management company with Bureau Veritas assessed the technical condition of the The reporting system that was developed by Bureau private capital and specializing in real estate investments. buildings and installations within a one-month period. It Veritas contributed to Starwood Capital’s analytical and It wanted to obtain accurate data in relation to the technical included an assessment of the technical condition of the decision-making process. condition of 290 hotels located in 10 European countries that structure and renovation work, and the introduction of it was considering acquiring. a uniform reporting process that would enable various properties to be compared.

Public The Quai Branly Museum authorities decided to outsource Bureau Veritas inspected the conformity of construction The museum now relies on Bureau Veritas to ensure all functions of the museum (excluding the core museum and technical installations and now supervises the the safety of the public and its workforce, prevent risk, buildings activity). It was therefore imperative to ensure the quality of all services, including receiving the pubic, maintain the quality of catering and food safety, the safety functions performed by the associated organizations were managing machines, computer equipment, fire safety, of technical installations, their performance and the audited regularly and independently and using a service cleaning, heating and air conditioning, gardens and quality of maintenance. Reports containing performance reference document. maintenance. indicators are sent to the management at agreed intervals.

Retail An international investor was interested in buying five The investor needed a technical audit of each of the Bureau Veritas’ technical audit provided the investor commercial centers in Krakow, Warsaw, Gdansk, Torun potential acquisitions to accurately evaluate future repair with a timely and clear view of the property condition. and Lodz, Poland. Each center comprised a global and renovation costs. Bureau Veritas achieved technical due Non-compliance issues were identified early, avoiding surface of approximately 30,000 m2. diligence to make sure the buildings involved met relevant unexpected costs for the client. health, safety and environmental regulations. 13 Bureau Veritas, your trusted global partner Among our clients ƒ AEW Europe ƒ Kanam Grund ƒ Archon / Goldman Sachs ƒ Land Securities ƒ AXA Real Estate ƒ Legal & General ƒ BNP Paribas Real Estate ƒ Metrovacesa ƒ Bouygues Immobilier ƒ MFI ƒ CB Richard Ellis ƒ Nexity ƒ DTZ ƒ PRUPIM ƒ GE Real Estate ƒ Sacyr Vallehermoso ƒ Heitman ƒ Savills ƒ Hines ƒ Ségécé ƒ ING Real Estate ƒ Starwood Capital ƒ Jones Lang Lasalle ƒ Unibail - Rodamco ƒ Vinci Immobilier

Bureau Veritas has a network of 930 offices and 48,000 employees in more than 140 countries across the world. We have a long-established presence in most locations and the ability to assemble and implement global solutions. We offer our clients the benefit of our global coverage, underpinned by a comprehensive knowledge of local regulations and practices. Our network-based structure has led to extensive experience in multi-country assignments, with consistent standards of quality, regardless of where the client properties are located.

15 Bureau Veritas, world leader A unique combination of skills for technical inspection of buildings Bureau Veritas operates in 140 countries with a technical Established in 1828 to inspect ships, Bureau Veritas has inspection of buildings service that is particularly developed become a world leader for technical inspection services, within Europe, North America, the Middle East, Russia, the with activities today extending into sectors as diverse as Far East and South East Asia. manufacturing and process industries, aeronautics, agri- food, energy and construction. Our expert teams deal with complex technical issues, including structural soundness, soil mechanics and Bureau Veritas’ engineers and technical staff are highly chemistry, the operation of installations, such as electrics trained and provide services across the world for clients in and air conditioning and the health and safety of occupants. the construction and property sectors.

An independent perspective Bureau Veritas does not design, build or operate buildings, so offers a completely independent and objective point of view. We work for organizations throughout the development cycle, including investors, contractors and managers, with services tailored to meet their requirements. These services include acquisition and divestment support, operational monitoring and regulatory compliance.

Bureau Veritas is committed to providing every client with the same high standards of conscientiousness and integrity that we have become synonymous with.

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