Horizons« a Brief Tour of Our Hospital and Facilities
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»We are here to help you – with a human touch.« Marienstraße 72 – 90 · 30171 Hanover Schwemannstraße 17 · 30559 Hanover-Kirchrode Telephone: 0511/289-0 · Fax: 0511/289-2008 www.diakoniekrankenhaus-henriettenstiftung.de »Horizons« A brief tour of our hospital and facilities. “I was sick, and you visited me.” Gospel according to St. Matthew, Chapt. 25. Verse 26 Motto of the deaconesses of the ‘Henriettenstiftung’ (Henriette Foundation) “Welcome!” We would like to welcome you and your family and friends to the Diakonie- krankenhaus Henriettenstiftung. Our information for patients will quickly help you to find your way around our premises. Get to know our hospital, find out about the services we provide and about all the people working here to take care of you. Medical treatment has an extensive tradition here at the Henriettenstiftung. We have been active in this field for more than 150 years and have always maintained a holistic view of people involved. “I was sick, and you visited me.” Our staff are committed to this motto of our hospital. Our religious call is to be there for others – not only in medical terms. We combine our services with personal concern and warmth. Our work is guided by medical, caring, social, ethical and economic principles. In addition to all our medical competence and quality. we offer far more. Star- ting from admission through to therapy and cultural offers. Take a look at the different areas we cover, and see what you think. Come and join us on a dis- covery tour of our hospital. 3 Table of Contents “Take a look” Oral and Maxillofacial Surgery – plastic & aesthetic operations 32 – 33 Neurology & clinical Neurophysiology 34 – 35 Psychosomatic Care 36 – 37 Welcome 03 Nuclear Medicine Clinic 38 – 39 Admission 06 – 07 Diagnostic & Interventional Radiology 40 – 41 Accident & Emergency Unit/Conservative Emergency Ward 08 – 09 Trauma and Reconstructive Surgery 42 – 43 Lister Hospital 44 – 45 Care Team 10 – 11 Central Therapy Department 46 – 47 Our Competence Centres 12 – 13 Hospital Counselling & Clinical Ethics 48 – 49 Our Clinics 14 – 45 Art at the Hospital 50 – 51 General and Visceral Surgery 14 – 15 Around our Hospital 52 – 55 Anaesthesiology & Operative Intensive Care 16 – 17 Opthalmology 18 – 19 When you are discharged from our hospital 56 – 57 Gastroenterology, Endoscopy & Quality Management 58 – 59 Metabolic diseases (Diabetology) 20 – 21 Management 60 – 61 Vascular Surgery 22 – 23 Medical Rehabilitation & Geriatrics 24 – 25 History of the Hospital 62 – 63 Maternity and Perinatal Clinic 26 – 27 Diakonische Dienste Hannover (Deaconry Services Hanover) 64 – 65 Gynaecological Surgery, Senology & Oncology 28 – 29 Site plans 66 – 67 Cardiology, Angiology, Pulmonology & non-surgical intensive care 30 – 31 Your help is needed 69 4 5 Admissions “We always have time to deal with your questions.” Brigitte Scholz & Nese Öztas, Reception staff given your operation date as well as the day of admis- sion and the name of your ward. Your anaesthetist Your first stop at our locations in Marienstraße and may talk to you about the best anaesthetic for you. Kirchrode is the central information desk in the foyer. Our friendly staff are there to help you – whether you need a taxi or are looking for a specific ward: just ask Our main objective is to ensure you feel well, and that our staff. They will deal with all your questions, round is why we always have time for you. Just ask any ques - the clock! tion you have, and specify your individual wishes. The more we know about your personal situation, the Like all hospitals, we are legally obliged to apply This way to Admissions. better we can help you. And the surgical care centre for cost transfer to your health insurance fund Just behind the information desk you will find our Ad- team also coordinates your post-discharge treatment within three days. missions Department. Here we will register your perso- for you. To do this, we require nal data, in strict confidence, clarify all formalities and Telephone: 05 11/289 -24 48 • your health insurance card answer any questions you may have concerning your admission. If you request specific optional services, • your contribution of co-payment per Talking and Listening. such as a single room or twin bed room, or wish to be treatment day treated by our chief physician, you can conclude an During the ward round, you are at the centre of things. (charge to the health insurance fund) Your individual health condition is examined, diagno- optional service agreement in Admissions. You will also • the referral slip from your doctor be informed about organizational issues, such as for stic and therapy success checked, and decisions made If you have private insurance, we will inform example terms of use for telephone, radio and TV. on further procedures. Your doctor will explain to you in detail the treatment steps which lie ahead. you of the contractual services provided. Trust is the best Basis And of course we also want to know a lot from you, Administrative admission After being admitted, you move directly on to your ap- for example: how you’re feeling, what you’re not sure pointment at the surgical clinic in our Marienstraße lo- about, and what you’re concerned about. Talk to us • at Marienstraße cation, where we are expecting you. Here you will about your questions and wishes. We might not have Telephone: 05 11/289 -22 20 receive a thorough preliminary examination, whether the answer to everything, but we will try to help you • in Kirchrode as an outpatient or an in-patient. You will then be find a solution. Telephone: 0511/289 -33 50 6 7 Accident & Emergency Unit / Conservative Emergency Ward “In case of emergency” Dr. med. Jürgen Wohlfart, Head Physician We guarantee swift and competent assistance in emer- gencies. At our central accident and emergency unit in Depending on the respective clinical picture, the pa- Marienstraße you will be examined and immediately tient receives further care in the specialist departments cared for by the respective specialist for treatment re- after initial stabilization. quired – 24 hours a day! If necessary, you will be trans- ferred to the appropriate specialist ward at our hospital. Conservative emergency ward Telephone: 05 11/289 -22 49 Central Accident and Emergencies admission (24 hours) Our gynaecological clinic in Kirchrode – Telephone: 05 11/289 -22 22 Care around the clock. When every minute counts. If problems suddenly arise during your pregnancy and you can not reach your gynaecologist, you can contact Our conservative emergency ward and emergency ad- Your benefits our staff directly in the maternity room. missions centre is the central location for emergency • recognizing life-threatening emergencies patients. Close cooperation between emergency care, Telephone: 05 11/289 -3286 internal medicine, neurology and operative specialists • swift diagnosis ensures prompt, competent examination of over In emergency gynaecological cases, please contact In- • early specialist examination 22,000 emergency patients each year. We focus on formation, who will inform the gynaecologist on duty. • swift initiation of treatment and therapy swift examination, initiation of treatment and defining of treatment objectives after diagnosis. Telephone: 05 11/289 -33 50 • swift convalescence process 8 9 The Care Team “We’re at your side.” Angelika Alke, Care Manager Special Offers for Patients Our Care Team will advise you in all issues concerning Patient care is of immense importance to us. It is based on Christian values and the pastoral mission of our • Wound and stoma therapy hospital: the individual is at the centre of our work. • Nutrition We accompany and support you in health, sickness, • Pain management disablement, in situations of crisis and in your final • Case management hours. We work hand in hand with you to ensure your recovery. In addition to medical skills, this also requires through to individual therapy. All diagnostic and care • Breastfeeding a personal, human touch. We not only have time for measures taken are recorded in an individual patient Special competence in the fields of your physical well-being, but also for your emotional documentation. We will of course include you in all de- and religious questions. Talk to us about your wishes – cision-making processes and, if you request, also your • Oncology we will do our best to make sure your stay with us is as relatives and friends. • Operations pleasant as possible. We demand a great deal from our Care Team. Regular • Intensive medicine and Anaesthesia Our committed care team are your direct contact part- training ensures we are continuously updated on deve- ners at each respective ward. Together with specialists lopments which can then be implemented in everyday Your contact partner and therapists, we will accompany you in a skilful and practice. This ensures you the highest quality of care Ms Annegret Lütge friendly manner whatever your needs – from initial ex- possible and provides us with the security of continu- Telephone: 05 11/289-20 65 aminations via diagnosis and possible operation ous improvement – with a human touch. E-mail: [email protected] 10 11 Our Competence Centres “Competence and Experience under one Roof.” the Nuclear Medicine Clinic. A decision is made here as To ensure you receive ideal medical care and after- to whether a conservative, nuclear-medical therapy treatment, we treat you at our inter-disciplinary com- would be better for you, or surgical treatment. petence centres in cases where the respective clinical At our certified Breast Centre, the Clinic for Gynaeco- picture is complex. Doctors from various fields work logy Surgery, Senology & Oncology works closely with here hand in hand, and coordinate your individual the Clinic for Diagnostic and Interventional Radiology, treatment concept from the start. Such close coopera- Certified Vascular Centre together with other partners inside the hospital and tion has a variety of benefits for you and the success of General vascular surgery is available on with external partners.