AUDIOVISUAL and CHILL: an Evaluation of Video Digital Libraries
AUDIOVISUAL and CHILL: An Evaluation of Video Digital Libraries and Catalogues by TIMOTHY DEAN GORDON Submitted to the School of Information Management Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Information Studies JUNE 2016 Acknowledgements Thank-you to my supervisorDr. Brenda Chawner for trusting and guiding me to this conclusion. Also to The University of Auckland Library and to my colleagues for their support throughout this endeavour. To the late Professor Robert Chapman CMG: psephologist, poet, and collector. And to the rest, but especially M.D.B., A.C., N.C., P.D., J.G., A.L., D.M., C.T., & ‘UoA Balmoral’ for continually providing motivation and supporting my aspirations—always grateful. ii Abstract Research Problem This research investigates how well video digital libraries and catalogues used in academic libraries meet user expectations. This is in the context of increasing use and demand for online audiovisual content by the wider community, as well as growing use of audiovisual materials for teaching, learning, and research at academic institutions. It also aims to give an understanding of how well libraries are meeting the challenges of delivering audiovisual materials to users in an on-demand world. Methodology Twelve platforms—developed between 1996 and 2015—are evaluated against 23 user-centred criteria, divided into four core areas: retrieval functionality, user interface, collection qualities, and user support. Results The study found that not one of the platforms evaluated met all the evaluation criteria, and identified three key areas in the usability of thevideo digital libraries and catalogues: search and retrieval, technology, and structure, scope, and strategy.
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