Annual Report 2017

ANNUAL REPORT 2017 annual report 2017 Broome-Tioga Board of Directors 1 A Message from the Leadership of ACHIEVE Ellen Feldman, President Dave Sebastianelli, 1st Vice President 2 Awards and Accolades and Corporate Sponsors Kim Parker, 2nd Vice President 3 A Supported Employment Program Success Story Nicki French, Secretary Barbara Schindler, 4 A NYSEG Investment Recovery Center through Treasurer Country Valley Industries Story Robert Salankiewicz, Assistant Treasurer 5 A Day Habilitation Program Success Story Margaret Collins James Savage Lisa Dolphin Jeremy Sedelmeyer 6 Overview of Vocational Services Kelly Eurillo Kathy Sheehan 7 Overview of Residential and Day Habilitation Dennis Mirabito Gary Shay Services Dorollo Nixon John Stevens 8 Overview of Family Support Services Gail Rattinger William Whitaker 9 Overview of Summer Program, Medicaid Service Coordination, and Guardianship Services 2017 Foundation Board of Directors 10 Individual Donor Recognition Jeffrey Lake, Chairperson Denis Wickham, 12 Foundations, Corporations, and Organizations Vice Chairperson Donor Recognition Sandra Michael, Ph.D., Secretary Ed Parsons III, Treasurer 13 Statement of Revenue and Expenses Ellen Feldman Michael Fosbury James Hayes, Esq. Douglas R. Johnson Dennis Mirabito John Stevens

2017 Executive Management Team Mary Jo Thorn, Chief Executive Officer Amy Howard, Chief Operating Officer Ann Yeager, Chief Financial Officer David Markie, VP CVI and Facility Operations Lisa Whitney, VP Programs Jamie Striley, VP Human Resources Eric Moore, Director of Operations ReBecah Kilbury, VP Vocational and Employment Services

Jenny Soroka volunteering at the Binghamton Color Run

ACHIEVE find yourself here A Message From Leadership

Greetings Everyone!

This past year has been very busy at ACHIEVE! Since the partnership between ACHIEVE’s Broome, Chenango and Tioga County locations became official through unification on July 1, 2017, we have worked diligently to blend cultures, merge work practices, and articulate a path forward as one newly united organization. We find ourselves uniquely challenged in that endeavor, but with so much excitement for the opportunities that lie ahead, specifically around our ability to provide expanded services into rural Chenango County, where vocational, employment and residential supports will grow rapidly this year!

At present, ACHIEVE employs just over 500 staff and they are truly the backbone of our organization. Employees across our agency continue to amaze us with their ongoing expressions of care and concern for the individuals we serve. We are a family here at ACHIEVE and we commend the staff for not only embracing, but living the agency’s mission every day. To that end, we would like to express our deep appreciation for all who advocated in the statewide #BFair2DirectCare campaign, which is focused on paying direct care workers a living wage. You wrote letters, made phone calls, and even visited our local legislators to advocate. You were heard and together, we will continue to stand behind our amazing direct support professionals!

ACHIEVE was privileged to support more than 2,200 individuals in its wide continuum of services this year! It is an honor to wrap our supports around each person individually as they continue to pursue their definition of a meaningful day and a good life. Individuals and self-advocates are the heartbeat of ACHIEVE and it is toward their satisfaction as well as individual and collective needs that we will continue to focus our work, always.

We thank all of our community partners for their support, in whatever form it has been provided to our organization and the individuals we serve. Teamwork makes the dream work and you are a valued member of our ACHIEVE family.

We wish each of you a warm and enjoyable summer.

Warm Regards,

Amy Howard Ellen Feldman Acting Chief Executive Officer President, Board of Directors

ANNUAL REPORT 2017 1 2017 Awards & Accolades 2017 Grants • Empire State Development: ACHIEVE received a grant to help • On Tuesday March 28 ACHIEVE/CVI Community Contract Specialist fund renovation of 11,000 square feet at Cutler Pond to build the John Backus and Conduent Operations Manager Shahzad Azad Adult Social Program. presented ACHIEVE/Country Valley Industries participant Michael • Binghamton Noon Rotary: The Rotarians awarded ACHIEVE a Phillips a letter of recognition and certificate from the NY State grant to grow and sell petunias in the Cutler Pond Day Habilitation Assembly for being selected as one of 59 statewide 2016 Joslin green house. Outstanding Performers recognized through NYSID’s annual people- centered awards program. • City of Binghamton Community Development Block Grant: The City of Binghamton provided annual support of ACHIEVE’s Children’s Summer Program. • NYS Office for People With Developmental Disabilities: • Granted funding to support the Children’s Summer Program’s Work Study Program. • Funded a sidewalk around the Cutler Pond Day Habilitation entrance through their Voluntary Preservation Funding program. • IBM: ACHIEVE received a grant to purchase laptops and tablets for the nursing program. This grant was awarded in recognition of the volunteer hours of Ellen Feldman. • Town of Union Community Development Block Grant: The Town of Union provided annual support of the Children’s Summer Program. • The Dr. G. Clifford and Florence B. Decker Foundation awarded a grant to ACHIEVE to support the Adult Social Program. • Miller S and Adelaide S Gaffney Foundation supported the Adult Social Program project through a grant award.

2017 ACHIEVE Award Winners Pictured: John Backus, Michael Phillips and Shahzad Azad 2017 Day Habilitation Program 2017 Family Support Services Program 2017 Employee Team of the Year: Chenango Day Habilitation Participant of the Year Participant of the Year Belle Burchill Courtney Walters Tim Buck Brian Prentice Alana Yanowiak Carrie Bishop 2017 CVI Employment Center Program 2017 Medicaid Service Coordination Shona Fox Robin Christian Participant of the Year Program Participant of the Year Deniza Murphy Courtney Sapriacone Kathy Muller Joel Coon Jennielou Gunmear Danielle Edwards James Glover Faith Williams 2017 CWS Employment Center Program 2017 ACHIEVE Star Performer Susan Benjamin Linda Skiba Participant of the Year Nikki Smith Kayla Bolster Janet Sites Lance VanAlstine 2017 ACHIEVE Star Performer Shelby Hinman Tara Packer 2017 Supported Employment Program John Grant Wendy Hikcs Participant of the Year 2017 ACHIEVE Star Performer David Walling 2017 Supported Work Employer of the Year Vivienne Ciotoli Conduent 2017 Residential Services Program Participant of the Year 2017 Community Service Award Lisa Mack Meals on Wheels 2017 Corporate Sponsors

John Stevens & Anne Catalano Brian K. Mathers Agency

Dr. Douglas Watson, DDS Murray’s Auto Sales

Daniel K. Ballard Denis Wickham & Family The Eurillo Group at Morgan Stanley JD Tool, Inc. Lachman & Gorton Lisa Dolphin & Family Carter & Jill King Sheehan Family 2 ACHIEVE find yourself here

The French Family Assemblyman Clifford Crouch a success story Edwin Tripp An ACHIEVE Success Story Ed enjoys life. He has a smile that can turn a bad day into a good one whether he is at the program or at his residential house. Ed also loves to cook and bake at Cutler Pond and has a cooking goal at his house. He enjoys the challenge to select food items to make that are also on his special restricted diet. Ed has made spaghetti and meatballs with homemade marinara sauce. He also made chicken and eggplant parmesan, Chinese stir fry and the best dish he ever made was the award winning ACHIEVE chili that he served to hundreds of guests at the Savor the Summer event last year. Ed was part of a team who made over 30 pounds of chili for the event. Along with the chili, Ed served a side dish of sour cream and tortilla chips topped with shredded cheese. He proudly wore his chef hat and jacket and is planning to do something different for the 9th Annual Savor the Summer, August, 2018. Ed Tripp has shown great improvement in his ability to communicate to peers and staff. He enjoys visiting many Ed Tripp and Lila Matthews following their Valentine’s Day dinner core rooms throughout the day. There’s one special room he visits because there is a special lady in core room 10. Her name is Lila and she has been Ed’s “girl” for many, many years. Ed had help from staff, but planned a romantic evening dinner and gift giving with his “girl” this past Valentine’s day. He found a ring design online that he liked and printed it out and took it to Comfort and Son’s Jewelry store on the Parkway. Adam Comfort designed the ring and graciously provided Ed with a real life experience of shopping for a ring for his girl, Lila. Ed bought the ring, bought a new suit, made the meal for the dinner and then had a nice evening with Lila. They exchanged gifts and near the end of the dinner, Ed gave Lila a Promise ring and said he would be her best friend forever.

Submitted by: John D. Adams, MA. Ed., Special Communication Instruction

ANNUAL REPORT 2017 3 a success story Joe Gould An ACHIEVE Success Story

If you’re ever feeling down or having a bad day, stop into core room 4 for a quick visit. You’re almost guaranteed to leave with a smile on your face, thanks to none other than the man, the myth the legend….Joe Gould. To know Joe is to love him. He goes by many names…Joe, Joey, JJG, Jose, “Trouble”, and (when he’s being fresh)…”JOSEPH JOHN!!” Joe is the class clown and the joker of ACHIEVE. He finds humor in everything, and that is one of the many things that make him so special. When he laughs you can’t help but laugh along with him, because when Joey laughs he LAUGHS. He doesn’t do anything halfway. His mischievous smile is infectious, and while he may not be able to say what he’s thinking…you can usually guess pretty easily. Joe is one of the most intelligent people you’ll ever meet. He’s smart as a whip, quick on the uptake, and doesn’t miss a thing. You’ve got to watch what you say around him because if there’s any way it can be taken as a joke he’ll find it…and he’ll DEFINITELY let you in on it, as soon as he quits cracking up himself. He’s also resilient. Joey has overcome so many obstacles and handled so many difficulties with such grace and strength, and hasn’t let anything he’s faced break him. No matter how bad of a day Joey has or how frustrated he may get he comes in the next day with a smile on his face ready to start fresh and give it his all. And when the going gets tough he knows just what to do: get on his communication device (affectionately called “Karen”) navigate to the proper page, and tell us exactly what needs to be done to turn his day around or fix the problem…call Mom. In Joey’s mind, there’s nothing that Mom can’t fix. She’s a superhero in his eyes, and understandably so. Joey has been blessed with two amazing parents who have helped shape him into the man he is today, and he isn’t too proud to admit it. He always looks forward to going home for the weekend and loves spending time at the Gould family camper, Bluegrass festival, or just watching NASCAR and having guy time with dad. Joe is always ready for an adventure. He lives his life to the fullest and is always looking for new experiences. When Bernie Sanders came to the arena Joe knew he had to be there, and be there he was. We were there early, ready to roll, and ended up on the floor in the first row. Joe was thrilled to be there, to be part of history happening, and you could tell from the smile on his face that it was an experience he would never forget. Joe even got to shake his hand and take pictures with the secret service members…It’s safe to say Joe was really “Feelin the Bern”! Then a few months later Joe made another unforgettable memory: he went to vote. This might seem like a “so what?” moment, but this wasn’t your average trip to the polls. For the first time EVER Joe was able to have a “voice” and communicate his choices by himself using his communication device. Joe still needed a little help marking his ballot, but you could tell he was so proud that he was able to do this. There aren’t words enough to describe the impact Joe has made on so many lives. He has a kind heart, a sweet yet sassy personality, and a fierce desire to live the best life possible. He doesn’t do anything halfway, and that kind of strength and determination is what makes him the perfect recipient for this award. Joey, we love you, we believe in you, and you truly are “Man of the Year”. Submitted by: Alyssa Keefe, Day Habilitation Specialis 4 ACHIEVE find yourself here a success story Logan Cunningham An ACHIEVE Success Story When I first met Logan Cunningham; he was sitting at his kitchen table reading a Star Wars book. When introducing myself, Logan peered above the book, long enough to say “hello” and then returned his attention back to the words on the page. At that time, “yup,” “that sounds good,” “thanks,” and “what do you think?” were Logan’s responses when asked questions. The Logan I first met was looking at others to make decisions and self discoveries for him. Logan today, has redefined and expanded his comfort zone and is not hidden behind the words of his books any longer.

“Where’s Logan?” can often be heard on local Pickleball courts. Logan was introduced to the sport through his ACHIEVE Community Habilitation Direct Service Provider and never looked back. Logan started by observing and studying what and how the game is played. Then he tried it and never stopped. Logan is a frequent flyer among Pickleball events and matches. In addition to playing, he has taken to setting up and organizing those matches throughout the area. Through his play, hard work, and sportsmanship, Logan is quite popular among his fellow players.

When Logan isn’t playing on the Pickleball court, he has been hard at work setting himself up for the next phases of his life. As stated earlier, Logan enjoys books and can apply what he has read. With diligent hard work, Logan has studied, completed, and continues to maintain his EMT certifications. These high-level certifications have enabled Logan to be part of a local EMS Squad and work at a local Emergency Room. Though Logan has a laid back, easy going personality, he has flourished in these fast-paced environments.

The actor Alan Alda once said, “You can’t get there by bus, only by hard work, and risk. What you’ll discover will be wonderful. What you’ll discover will be yourself.” Logan continues to discover more about himself with support from his services. Through this discovery process, Logan has self directed his services to fit his needs. Through this discovery, Logan will have an apartment of his own starting July 2018. Logan’s desire to strive has led to him being named ACHIEVE’s Community Habilitation Program Participant of the Year for 2018. When speaking with Logan about being selected, he described it as an honor. I can assure you, the honor is all ours. Submitted by: Matthew Zubalsky-Peer, Family Support Services Coordinator

ANNUAL REPORT 2017 5 Vocational & Employment Services Pre-Vocational Services Country Valley Industries and CWS ACHIEVE pre-vocational services are intended to explore Country Valley Industries (CVI) and CWS Packaging, subsidiaries people’s interests and the world of work, help them discover of ACHIEVE, serve as the core facility-based vocational program. their capabilities, develop work-readiness skills, and merge CVI (discontinued September 2017) and CWS provide a variety these areas in a manner that will move the person forward in of training and job opportunities through subcontracts with their employment endeavors. ACHIEVE offers Site-Based and business and industry. The program is certified by the New Community-Based Pre-Vocational Services. These services are York State Office for People with Developmental Disabilities exploratory in nature and are designed to teach a variety of skills (OPWDD), State and County Social Services Departments, and necessary to be successful in an employment environment. the United States Department of Labor. n 249 individuals served in 2015 n 315 individuals served in 2015 n 243 individuals served in 2016 n 276 individuals served in 2016 n 281 individuals served in 2017 n 355 individuals served in 2017 Pathway to Employment Supported Employment Pathway to Employment is a 12 month pre-employment service The Supported Employment Program provides employment implemented by OPWDD, designed for individuals who have supports for individuals looking for community employment an interest in becoming employed in the future and who are and for those already employed at local businesses. Services enrolled in the Home and Community Based Services (HCBS) include assistance with finding and maintaining employment waiver. Pathway to Employment provides comprehensive career in the community, guidance with the application and interview and vocational exploration through a process of discovery process, travel training, on-site job support and coaching, as encompassing community-based vocational explorations, small well as on-going support to the individual and business partner. group work-readiness training and various soft skill building The Supported Employment Program is certified and fiscally activities. Once an individual has completed the Pathway to supported by ACCES-VR and OPWDD. Employment program, they will have a well developed plan for n 443 individuals served in 2015 achieving a person-centered vocational outcome. n 363 individuals served in 2016 n 22 individuals served in 2015 n 413 individuals served in 2017 n 38 individuals served in 2016 n 50 individuals served in 2017

6 ACHIEVE find yourself here Residential Services Community Residences, Supervised Apartments, and Supportive Apartments Each of ACHIEVE’s 19 residential facilities are regulated by the New York State Office for People with Developmental Disabilities (OPWDD). They are designed to support individuals with intellectual and other developmental disabilities in their community with access to recreational and work opportunities. Admission requires a developmental disability diagnosis before the age of 22, with the individual requiring a supervision level other than one-on-one support. ACHIEVE also operates a number of supportive apartments, which allow individuals the opportunity to live in a more community-based integrated setting with limited staff supports. n 120 individuals served in 2015 n 124 individuals served in 2016 n 164 individuals served in 2017

Day Habilitation Services Joel Coon receives the keys to his new apartment Day Habilitation Program The Day Habilitation Program provides a comprehensive spectrum of intensive rehabilitative and support services to assist individuals with moderate to severe levels of disability with developing and maintaining skills for community integration. Services include: teaching activities of daily living, cognitive skill development, recreation, communication development, socialization opportunities, volunteer activities, speech education services, and comprehensive nursing services. Day Habilitation Services are offered to residents living in Broome and Tioga Counties who have been diagnosed with an intellectual or developmental disability prior to their 22nd birthday. Services are individualized and assist in developing, enhancing, and maintaining skills used while living, working, or socializing in the community. Individuals in the Day Habilitation Program are also given volunteer opportunities in the community to help increase socialization skills, develop individuality, and promote independence. n 152 individuals served in 2015 n 122 individuals served in 2016 n 216 individuals served in 2017

Joe Gould, accompanied by John Adams and Alyssa Keefe, voting in the general election

ANNUAL REPORT 2017 7 Family Support Services Family Empowerment Program Party Night The Family Empowerment Program provides financial ACHIEVE’s Party Night is an opportunity for adults with reimbursement for short-term respite services to families intellectual and other developmental disabilities to socialize enrolled in the program. Families are responsible for finding, with their peers. At least eight events are planned each year to training, and supervising their own providers. An annual give the individuals a chance to get together and have some fun. allotment of respite hours is provided at intake, with a set n 213 individuals served in 2014 reimbursement rate established by ACHIEVE. n 208 individuals served in 2016 n 163 individuals served in 2015 n 169 individuals served in 2017 n 167 individuals served in 2016 n 179 individuals served in 2017 Community Behavior Supports Program The Community Behavior Supports Program provides ongoing Community Habilitation Program behavioral supports to individuals who live in the community Community Habilitation is a Medicaid waiver service that and receive services through the Community Habilitation and assists individuals who either live at home with a loved one or Waiver Respite Programs. The Behavior Specialist works with independently in the community to maintain or develop the families on Behavior Support planning, provides therapeutic highest level of independence possible for them. Individuals support, education, and crisis management guidance. work on goals to build independent living skills in the following n 22 individuals served in 2015 areas: personal hygiene, self care (eating, grooming, etc.), n 5 individuals in 2016 general household chores, mobility training, personal health n 11 individuals served in 2017 care, financial management, appropriate social skills, and life safety. Weekly schedules are established by the individual and ACHIEVE staff. In-Home Respite Program In addition, ACHIEVE also offers Community Habilitation with The In-Home Respite Program offers families a brief respite a Self-Directed option. Selecting a Self-Directed option allows by providing a care provider who is identified and provided by the individual and his/her family to select their own provider ACHIEVE. The care provider spends a predetermined number with the option to choose someone who is currently involved of hours with the individual and engages in activities in or out in their life. of the home. Respite is short-term, temporary care of family members with a disability to provide families with some relief n 75 individuals served in 2015 from the demands of routine care of an individual with a n 80 individuals served in 2016 disability. n 87 individuals served in 2017 n 4 individuals served in 2015 n 5 individuals served in 2016 Recreation Program n 5 individuals served in 2017 The Recreation Program provides organized and structured, community based, recreational activities and social opportunities for adults and teens living at home with their families while, at the same time, providing a brief period of respite to family members. These programs are available on Friday evenings and Saturdays at both the Cutler Pond Road facility in Binghamton and 17 Midland Drive in Norwich as well as on Friday evenings at ACHIEVE’s Tioga facility in Owego. n 86 individuals served in 2015 n 96 individuals served in 2016 n 106 individuals served in 2017

8 ACHIEVE find yourself here Children’s Summer Program Services Children with intellectual and other developmental disabilities benefit from summer programs that help them maintain the skills they developed during the school year. The Children’s Summer Program exposes them to drama, music, physical activity, arts and crafts, and field trips that reinforce their academic skills, gross and fine motor coordination, and social interaction. The goal of the program is to broaden the life experiences of children with disabilities and provide them with basic learning concepts that will enhance skill levels. Students are grouped by age and led by a team leader and counselors who design activities to meet each group’s needs. n 100 individuals served in 2015 n 108 individuals served in 2016 n 104 individuals served in 2017 Medicaid Service Coordination Medicaid Service Coordination (MSC) is a wonderful program that provides ongoing support and advocacy to individuals with developmental disabilities and their families. Medicaid Service Coordinators assist people with obtaining available services in the community as well as services under the Home and Community Based (HCBS) Waiver, and self-direction programs. ACHIEVE’s Medicaid Service Coordination program serves adults and children of all ages both in Broome/Tioga and Chenango counties. Service Coordinators work together with individuals and families to develop and maintain a person centered plan designed to meet dreams and desires regardless of complexity, by providing; advocacy, supports and referrals to necessary services. n 339 individuals served in 2015-Broome and Tioga n 357 individuals served in 2016-Broome and Tioga n 575 individuals served in 2017-Broome-Chenango-Tioga Guardianship Program The Guardianship program serves as corporate guardian for individuals who do not have family members that are able to do so and need support with decision making. The program ensures that programmatic, medical, social and other needs are cared for just like a parent would. Through our parent agency The Arc New York, ACHIEVE may serve as Primary, Stand-by or Alternate Stand-by guardian for individuals. The Guardianship program also provides information, referrals and technical assistance to individuals and parents on guardianship, supported decision making and other alternatives. 2015 ACHIEVE served as primary guardian for 14 individuals ACHIEVE served as stand-by guardian for 3 individuals ACHIEVE served as alternate stand-by guardian for 2 individuals 2016 ACHIEVE served as primary guardian for 15 individuals ACHIEVE served as stand-by guardian for 2 individuals ACHIEVE served as alternate stand-by guardian for 2 individuals 2017 ACHIEVE served as primary guardian for 16 individuals ACHIEVE served as stand-by guardian for 4 individuals ACHIEVE served as alternate stand-by guardian for 2 individuals

ANNUAL REPORT 2017 9 Our Contributors 2017 Individual Donors Ms. Kendra Abbott Mr. Jerry and Mrs. Mr. Kenneth T Cross Ms. Nancy L. Fodero Mr. Dana Hamm Jones Jones Mr. John Adams Rosemarie Brislin Mr. Jeremy Cruz Ms. Lisa Fodero Mrs. Candace Hamm Ms. Sophia Kaidon Mr. Donald Adams Ms. Tracy Brooks Ms. Elizabeth Cruz Ms. Eileen Foley Ms. Kristin Hammond Ms. Jane R. Kamper Mr. Carmine & Mrs. Heidi Mr. William F. Broskett Mr. David J Culbertson Mr. Brent Ford Ms. Margaret Hanifin Ms. Colleen Kania Addiego Ms. Heather Brown Ms. Andrea Cullen Ms. Amber Forgy Ms. Linda Harowicz Mr. Steve G Kanuk Mr. Raymond and Mrs. Mr. Aaron Brown Ms. Valerie Cunningham Mr. Randolph Fortenbaugh Ms. Lorraine Harrison Ms. Maggie Kapr Lynne Agnew Ms. Mariah Brown Ms. Lisa Curley Mr. Michael Fosbury Ms. Rose A Harvey Ms. Alyssa Keefe Ms. Nancy Agranoff Ms. Janet Brown Ms. Jeannie Cury Ms. Shalease Foster Mr. Trevor Hawk Mr. John and Mrs. Ellen Ms. Nancy Aikins Mr. Gino Bucciarelli Ms. Penny Darling Ms. Jessica Fowler Mr. James M. Hayes Esq. J. Kelly Mr. George Akel Mr. Timothy Buck Ms. Lynelle Davis Mr. Timothy Fox and Mrs. Mary Ann Hayes Ms. Bianca Kelly Mrs. Louise W Akel Ms. Marsha Buck Mr. William Dawson Ms. Elizabeth Frank Mr. Paul Hayes Mr. Cyril and Mrs. Kay J. Mr. Ronald Akel Mr. Jeremy Buck Mr. Henry H. and Mrs. Mr. Richard H. Frankel Ms. Tracy Headrick Keltos Mr. David Alamo Ms. Shelby Bunzey Geraldine del Cano Mrs. Margaret F. Frear Ms. Moreen Heath Mrs. Sharon A. Kennedy Mr. Adam AlBrechta Mr. David Burch Ms. Barb Demoney Mr. Arthur Fredricksen Jr. Ms. Barbara Ann Heegan Ms. Michelle Kennedy Mr. Frederick J. Alexander Mr. Robert Burger Mr. Brian Derenthal Mr. Scott French Mr. George and Mrs. Evelyn Ms. Sandy Kibbler Mrs. Vesta S. Allen Mr. William C. Burtis Ms. Kathleen Derenthal Mr. Alan and Mrs. Nicki W. Heier Mrs. ReBecah Kilbury Mr. David Allen Ms. Julye Bush Ms. Elizabeth G. Dibble French French Mr. Philip D. Heierman Mr. Tung Kim Mr. Ian Allison Ms. Honie Buskirk Ms. Mary Ann DiFilippi Mr. Michael Friends Ms. Diisa Hejka Mr. Carter C. and Mrs. Jill Mr. Hector Alvarez Ms. Barbara Button Mr. Patrick DiFlorio Mr. Richard Fuller Mr. Tim Heller M. King Mrs. Pamela Anderson Ms. Diane Caciola Ms. Jennifer DiFulvio Ms. Barbara Fuller Mrs. Carol Ann Heller Mr. Kristopher Kinne Mr. John Andrews Mrs. Robyn Callaway Ms. Christina Digiusto Mrs. Theresa Fusco Mr. Gary and Mrs. Patricia Ms. Loretta Kinner Mrs. Anna Andrus Mr. Stephen Campbell Mrs. Jody Dimitriou Ms. Mary Ann Gabak Henderson Ms. Sadie Kinner Mrs. Penelope C Argyle Mr. Ronald Campbell Mr. Nicholas DiNardo Mr. James Gabak Ms. Martha Henschel Ms. Jane Kinnery Mr. Gregg Armezzani Mr. Paula Campbell Ms. Amanda Dingman Ms. Maria T. Gales Ms. Carol Hermosilla Ms. Veronica S Kirk Mr. William Arnold Mr. Gregory Campbell Ms. Bianca DiRico Celso Gales Mr. Derrick M. Herron Mrs. Linda Klein Ms. Tanisha Arroyo Ms. Shirley Carey Dr. Leslie and Mrs. Lucy Mrs. Loretta Garcia Ms. Ashley Herron Mr. Eric Knox Ms. Angel M. Aton Ms. Brenda Carlsen Distin Mr. Stephen and Mrs. Linda Mr. Timothy M. Herron Ms. Dana Knox Mrs. Theresa Avason Mr. Dale and Mrs. Patricia Ms. Beverly Docteur M. Gardner Ms. Jessie Hess Mrs. Miriam H Kobuskie Ms. Linda Avason G. Carmichael Mrs. Lisa C. Dolphin Ms. Rachel Gardner Ms. Jessica Hillis Mr. Mark Korba Mrs. Margaret R. Axtell Mr. Nate Caro Mrs. Ava Douglas Ms. April Gaskin Mr. Edward Hlebica Mr. David Kostelnik Mr. John Backus Mr. Tim Carpenter Dr. Daniel Driscoll Mr. Thomas Gasper Mr. Bob and Mrs. Lisa Hoag Ms. Frances Krein Mr. Daniel K. Ballard Mrs. Phyliss M. Case Ms. Annette Efferson Mr. Dan Gates Mrs. Marlene A Hodgson Mr. Robert Krissell Ms. Anna Barrows Ms. Jennifer Cass Mrs. Berniece E. Eleftheratos Ms. Brittany Gaynor Mr. Richard Holic Mr. James and Mrs. Barbara Wasyl Barrows Mr. Nicholas Cavataio Mrs. Diane Ellis Mr. George Getson Ms. Amanda Holt Kumiega Mr. James Battle Mr. Richard S. Chadwick Ms. Elizabeth Espe Ms. Laurie Gialanella Mr. Ryan Hooker Mr. David Kumiega Ms. Margaret E. Ms. Laureen Chambers Ms. Mandy Esposito Mr. Clark Giblin Mr. Craig Horak Ms. Janet Kumpon Baumgartner Ms. Elizabeth Chesebro Mr. Don and Mrs. Kelly Mr. Kevin M Gilroy Ms. Theresa Houghton Ms. Danielle Kupiec Ms. Heather Beckwith Ms. Christine Chiesa Eurillo Mrs. Paula W Giroux Mrs. Kristine Hovancik Ms. Brenda LaBarron Mrs. Gloria Benedetto Ms. Robin Choza Ms. Brenda Evanek Mr. Frank Giustiniani Mrs. Amy G. Howard Mrs. Sandra Lainhart Mrs. Judy Bernier Ms. Joanne Cicon Mr. Paul Falletta Ms. Jennifer Glover Mr. Connor Hubach Mr. Jeffrey D. Lake Mr. John Berzinski Mr. Sam Ciotoli and Mrs. Ms. Jessica Farnham Mr. James and Mrs. Ann E. Mrs. Susan Hubal Mr. Kevin Laman Mr. Leo C. Berzinski Vivienne Ciotoli Mr. William Farrell Goroleski Mrs. Nancy G. Hunt Mr. Nick Landy Mrs. Dorothy L. Beylo Mr. Michael Clark Ms. Patricia B. Farthing Ms. Sean Grace Ms. Joanne Huntley Mrs. Helen C. Lane Mr. Matthew Blazey Mr. Timothy E. Clark Mr. Matt Feldman Mr. Matthew Grafton Mrs. Mary Ann Husnay Mr. William and Mrs. Ms. Linda Blend Ms. Laurie Claus Dr. Marc and Mrs. Ellen Ms. Melissa Grant Mrs. Donna Igler Beverly Lane Ms. Sharon R. Board Mr. William J. Claus Jr. Feldman Ms. Deborah Grassi Mr. Andrew J Incitti Mr. Dennis and Mrs. Ms. Jeanette Bobier Ms. Reva Cline Ms. Ruth Feldman Mrs. Nancy Graver Mr. James Incitti Kathleen R. Lange Mrs. Anna Bocinski Ms. Lynda Coccia Mr. Rick Felo Mrs. Susan Gregory Mr. Thomas J. Ingersoll Ms. Emily R. Lange Ms. Donna Bogutsky Ms. Margaret Collins Ms. Jamie Fernan Ms. Alice M Grier Mr. Anthony M. Iovine Mr. Connor Lange Ms. Claire Alane Bombard Mrs. Brenda Conger Mr. Vincent and Mrs. Vicki Ms. Leann Griffin Mr. Richard Italiano Mr. Mathew R. Lange Mrs. Rose M. Borgna Mr. Caleb Conklin Fiacco Mr. Richard Griffin Mr. Karl Jantz and Mrs. Ms. Sally M. Lange Ms. Shirley Bowser Ms. Mary Conlon Mr. Rory Finch Ms. Samantha Griffiths Justyne Jantz Mr. David Langevin Mrs. Leigh A Boyer Mr. Jeffery Converse Ms. Mildred Jean Finch Ms. Annette Guinn Ms. Joanne Jirschele Ms. Marjorie E. Langevin Mr. John Boyer Ms. Gloria J. Cook Ms. Heaven Fink Ms. Jennifer Guinn Mr. Joe Johns Ms. Barbara Laviska Ms. Mary L. Boyle Ms. Wendi Corey Mrs. Della D. Finney Mr. Timothy Guinn Sr. Ms. Linda Johnson Ms. Nancy Lawrence Mr. Joseph P Brady Ms. Susan Corlis Mr. Robert M. Fisher Mr. Chris Gumbach, CMG Mr. Mark Johnson Mr. Robert and Mrs. Lisa Lee Mr. Paul Brazill Mrs. Corinne Crandell Mrs. Brittany Fitzgerald LTD Ms. Jennifer Johnson Ms. Jennifer Lee Mr. Bob and Mrs. Andrea Mr. Richard Crawford Ms. Eva Fitzsimmons Mr. David H. Guy Ms. Hedy Johnston Ms. Maria Lenga Brazill Ms. Judith R. Crawford Ms. Nancy Fleming Mr. Neal Haight Mr. Ian Jones Mr. Gregory Lesko Mr. Shawn Brislin Mr. John W. Crosby Ms. Gladys Flores Flores Ms. Leah Hall Mr. Lester and Mrs. Betty Ms. Leigh Lewis

10 ACHIEVE find yourself here Ms. Ruth Lewis Mr. Albert Millus Mr. James Peduto Ms. Mary Sexton Ms. Gwen Thomas- Mr. Kenneth L. West Ms. Jean Lewis Ms. Karen Mingeman Mrs. Amy Pello Ms. Rosemarie Shannahan Montgomery Ms. Ruth Whitcomb Mr. Raymond Linder Ms. Carol Mion Mrs. Gail L Perrin Mr. Gary Shay Ms. Laura Thompson Ms. Lelsie Whitehead 2017 Individual Donors Mr. Dustin Linfoot Ms. Sandy Mock Ms. Hope Perry Ms. Kathryn Sheehan Ms. Latasha Thompson Mrs. Lisa Whitney Ms. Jane P. Linnell Mr. Thomas Molanda Ms. Trisha Peters Mr. Patrick Sheehe Mrs. Mary Jo Thorn Mr. Chris Whitney Mr. Andrew Livermore Ms. Kristi Monaghan Ms. Elizabeth Petrie Mr. Mike Sheldon Ms. Kim Titus Mr. Brent Whittington Ms. Sarah Loiselle Mrs. Jessica Monahan Ms. Nina Petrie Ms. Alisha Sheperd Ms. Lindsay Tocheny Mr. Thomas J Whitty Mrs. Jane Lou Mr. James A. Money Ms. Colleen R. Piccone Mrs. Sue A. Shimalla Mr. Aaron M. Todd Mr. Denis Wickham Ms. Nicole Lown Ms. Laura Montana Mr. Randy Pierson Mr. Steve Shimer Ms. Cindy L. Tokos Ms. Jeanette Wickham Ms. Lisa Mack Mr. Robert Montgomery Ms. Lorraine A. Polhamus Ms. Michelle M. Shore Ms. Maritza Tolentino Ms. Diane Wickham Ms. Cheryl Macomber Mrs. Grace Ann Mooney Mr. Gerry Ponterio Ms. Sharon Shupa Mrs. Mary Cay Tomaine Mr. Richard J. Wierman Mrs. Lynne Majewski Mr. Eric Moore Ms. Dorothy Pospiech Ms. Niki Lee Sines Mrs. Susan K. Tonder Ms. Patricia Wilcox P. Maloney Mr. Richard Moore Ms. Marilyn I Powell Ms. Karen M. Slater Mr. Alexander and Mrs. Mr. Robert Wilkinson Mr. Mike Mann Ms. Jeanne Moravcik Rev. William and Rev. Diane Mr. Donald S. Slota Cynthia Torelli Ms. Jami Wood Ms. Norma R. Manning Mr. Dave Morse E. Prentice Mr. Nicholas and Mrs. Nancy Ms. Tammy Towndrow Mr. John C. Wood Mrs. Nicole Marble Ms. Tina Motsko Ms. Maureen Preston Smedira Mr. Jim Trevitt Ms. Janice L. Wood Ms. Joanne M. Marcello Mr. William Motsko Ms. Vickie Price Mr. William Smetana Ms. Donna Trevitt Mr. Edwin Wrench Ms. Norene Marean Ms. Martha Movasseghi Mr. Tim Proppe Ms. Nikki Smith Mrs. Karen Troidl Ms. Lois Wright Nilsa Mariano Mrs. Marguerite S. Moyer Ms. Deborah Quackenbush Ms. Shawnta Smith Mrs. Lorraine D. Trotman Mr. Joseph Wright Mr. Michael Marinaccio Mr. James F. Mroczka Ms. Nancy Ranger Ms. Theresa Smith Ms. Tammy Truman Mr. Richard Wrobleski Mr. David Markie Mr. Jesenko Muftic Dr. Gail Rattinger Ms. Arlowene M. Smith Ms. Kathy Truman Mrs. Ann Yeager Mrs. Louise Marsalisi Ms. Theresa Mullineaux Mr. William and Mrs. Christa Ms. Carol Smith Mr. Nelson J Updaw Mr. Bernard Yerabek Mr. Thomas Marsalisi Mr. William Murphy Reese Ms. Dorothy Smith Ms. Rosella Todd Valentine Mr. Eric Yetter Ms. Colleen Marsh Ms. Dorothy Murphy Ms. Betty Reese Ms. Joan Smith Reese Mr. John C. Valentine Mr. Arden Young Ms. Tanya Marshman Ms. Colleen Murray Mr. Tom Reichhold Mrs. Kristen Snyder Ms. Toni Valerio Mr. Jerome Yurko Mr. Patrick E. Martin Mr. Irvelt Mystal Mr. Robert and Mrs. Dierdre Ms. Jennifer Soroka Ms. Holly Van Hart Ms. Brenda Zeoli Mr. Robert E. Martin Mrs. Nancy K. Nagle Relph Ms. Margaret M. Sowden Ms. Phyllis Van Hart Ms. Gwyn Zimmeran Mrs. Frances M. Masteller Mr. Scott Nagle Ms. Darcey Remetich Ms. Cheryl Squires Ms. Connie Van Steenberg Mrs. Jane C. Zingerline Mr. Richard Masters Ms. Janet Nally Mr. Greg and Mrs. Terri Ms. Marlene J. Stachura Mr. Dean Vanderlinde Mrs. Brenda Zingerline Ms. Lila Matthews Mr. Peter and Mrs. Jacquelyn Rider Mr. William Stanton Mrs. Tina VanDerLinde Mr. Michael and Mrs. Newman Ms. Lisa Rifenburg Ms. Maria I. Stanton Ms. Roberta S. Vendetti LeeAnn Matyas Mr. Francis A. Nezelek Mr. Mark Rigby Ms. Terry Stark Mr. Alex Vest Mrs. Alana G Mautone Ms. Kristine Nezelek Mrs. Barbara A. Rigby Ms. Melanie Stein Mr. Ronald A Vetrino III Mrs. Margaret L McCormack Ms. Joan M. Nezelek Mr. Zachary Riley Dr. James and Mrs. Janie Ms. Denise Vicks Mr. Jim McDuffee Ms. Sharon Nichols Ms. Barbara Ring Steinmetz Ms. Georgia Vieira Ms. Mary McFadden Mr. Robert N. Nielsen Jr. Mrs. Heather A. Rinkavage Mr. Derik Stetson Ms. Judy Vieux Mr. James McFadden Mr. Dorollo Nixon Mr. James Rising Mr. John Stevens Mr. Donald Vredenburgh Ms. Therese McGuire Dr. Richard Noble Ms. Vicky Rizzo and Mrs. Anne Catalano Mrs. Donna J Wagner Ms. Karen McGuire Ms. Syretta Norman Mrs. Judith Roberts Ms. Rosemarie Stevens Ms. Irena E. Walach Dr. James J. McGuire Ms. Pam Northrup Mr. Nicholas Roma Mr. David and Mrs. Gladys Ms. Negaysha Walcott Mr. Patrick and Mrs. Sheila Mr. Mike Nutter Ms. Desiree Ross Stewart Mr. David Walling McManus Ms. Carolyn Nytch Mr. Wayne Rozen Mr. John Steyck Mrs. Pamela Walling Ms. Mary Mead Mrs. Ann O’Brien Ms. Barbara Ryan Ms. Mary Storti Mr. Shaun Walling Ms. Barbara Meador Ms. Jessica O’Brien Ms. Eileen Sablich Ms. Chelsey M Strano Mr. John Walling Mrs. Linda L. Meaker Ms. Nancy O’Brien Mr. Ronald Sablich Mrs. Linda Strauss Ms. Mary Walsh Ms. Myra Memis Ms. Maureen O’Brien Ms. Kristina Sadler Mr. James Striley Ms. Cindy Walsh Mr. James and Mrs. Sheilagh Mr. Michael OConnor Mr. Robert W. and Mrs. Mrs. Joan Strong Mr. William H. Walworth Menzies Ms. Kit Ogburn Dorothy C. Salankiewicz Mr. Howie Sullivan Mr. J. Coulter Ward Ms. Gloria Meredith Mrs. Mary R. Ohern Mr. Joseph M. Sanchez Ms. Catina Sutton Mr. Robert and Mrs. Carla Mr. William Mezzadonna Ms. Nancy Olmstead-Berger Mrs. Margaret Sands Mr. James J. Swain Warner Mr. Akhtar M. Mian Ms. Pamela Ondrusek Ms. Sue Sands Mrs. Barbara Swan Ms. Barbara Warvel Dr. Sandra D. Michael Ms. Kim Oney Mr. James Savage Mr. William Swan Ms. Crystal Warwick Mr. Brian Middaugh Mr. Mario Ortiz Ms. Rebecca Sawicki Mr. Daniel Swan Ms. Jennifer Way Ms. Neva Miller Frances Pacilio Mr. James Saxby Ms. Julie A. Swift Ms. Juliette Wentworth Mrs. Madeline Miller Ms. Tara Packer Mrs. Louise Schabloski Mr. Timothy Swindell Ms. Shirley Miller Mr. Frank and Mrs. Maureen Mrs. Barbara J. Schindler Ms. Jacqueline Sykas Mr. Anthony and Mrs. Sue Page Mr. Ian Schoenberg Mr. Brian J. Szymaniak Ellen Miller Mrs. Kathy D. Pagnani Mr. Derek Schreiber Mr. Paul Szymanski Ms. Mary Rachel Miller Mr. Charles Parker Ms. Joan L Schwalm Ms. Angela Tallman Ms. Elizabeth Miller Mrs. Kim W Parker Mr. Richard Schweitzer Ms. Meggan Taylor Ms. Allison Miller Mr. Thomas Parker Mr. David Sebastianelli Ms. Amy Taylor Mr. Joshua Miller Mr. Edgar B. Parsons III Mr. David Sedelmeyer Mrs. Miriam Tenney Mrs. Anita Miller Mrs. Helen Pasciak Mr. Steven Sedelmeyer Mr. Tim Thayne Mr. Richard Mills Mr. Bob Pass Ms. Marjorie A Sedor Mr. Ronald B. Thomas Mr. Paul Mills Ms. Karen Peckham Ms. Fran Serbin

ANNUAL REPORT 2017 11 Our Contributors 2017 Foundations, Corporations Planned Giving Every year, more donors are discovering and Organizations the benefits of supporting the ACHIEVE 3i Graphics & Displays J & R Upholstery Shoppe Inc. ACHIEVE Jacob and Rose Olum Foundation Foundation through their estate plans. ADK Brewing Java Joes These planned gifts are the cornerstones of Ahwaga Paint & Coatings JD Tool, Inc. our foundation and support the programs AL George KHM, Inc. American Food & Vending Lachman & Gorton and services of ACHIEVE American Legion Auxiliary Post 1645 Lee and Yum Foundation America’s Charities Distribution Account Lesko Financial Services, Inc. Ancient Order of Hibernians Inc Levene Gouldin & Thompson, LLP Ways to make a gift to the Anthony Road Wine Company Liberty Mutual Foundation Linder Bible Study Group ACHIEVE Foundation Antoni’s Bar & Trattoria Little Venice Arctic Bear Plumbing, Heating & Air, Inc Little Venice Restaurant n Bequest BAE Systems Controls Employees Community Service Fund Lockheed Martin n IRA Barney & Dickenson Inc. Logowise, LLC Bates Troy Incorporated Lourdes Hospital n Stock and Securities M&T Bank BCK/IBI Group Mario’s Pizza n Real Estate BGM Foundation Matthews Auto Group, Inc. Binghamton Brewing Co. McFarland Johnson Inc. Binghamton Hockey Booster Club Miller Auto Team For more information regarding Black Bear Winery Moxie Planned Giving at ACHIEVE, Murray’s Auto Service Center Boscov’s Department Store NBT Bank please contact: Brian K. Mather Agency, Inc. New York Central Mutual Broome-Tioga BOCES New York State Electric & Gas Corp. ACHIEVE, Development Office Brown & Brown Empire State Number 5 (607) 231-5262 Brown & Brown of Lehigh Valley, LP NYBDC Charitable Foundation NYS Office of Mental Health 125 Cutler Pond Road Bryans & Gramuglia CPAs, LLC NYSARC, Inc. Burke Pest Control, Inc. Ommegang Binghamton, NY 13905 Chat A Wyle Owego Harford Rail Chemung Canal Trust Company Paper Alternative Solutions Chobani People’s Security Bank & Trust Peranich & Shelp Construction Inc. Chucksters/Inside Scoop Pleasant Valley Wine Company City of Binghamton Price Chopper’s Golub Foundation Coleman & Daniels Funeral Home, Inc. Raymond Corporation Columbian Financial Group Raymour & Flanigan Community Bank N.A. Remlik’s Rent-A-Chef Conklin Forks United Methodist Church Riger Marketing Communications Conti Jewelers Robbies Produce Cook’s Tree Service RVSA Delta Engineers Sake-Tumi Dr. Douglas A. Watson, D.D.S. Sanico Saranac Brewing Eck Plastic Arts Scott Smith and Son Elizabeth Church Manor Scoville-Meno Auto Plaza Empower Federal Credit Union Security Mutual Life Insurance Company of New York Felix Roma Bakery Sepco Food & Fire Simmons-Rockwell Ford Chrysler Dodge Social on State FOX 40 WICZ-TV Southern Tier Brewing Fred Akshar for Our Future Soveriegn Vines Freshysites LLC Stafkings of Binghamton, Inc. Friends of Cliff Crouch Standing Stone Garufi Law P.C. Thai Basil The Agency GHS Federal Credit Union The Colonial Glenora The Community Foundation for South Central New York, Golden Artist Colors Inc. Inc. Errors Greater Binghamton Chamber of Commerce The Computer Man We strive for excellence in our record of Greater Binghamton UNICO Chapter The Eurillo Group at Morgan Stanley The McKinley at Huron Campus each donor as well as each gift. Please feel Hank’s Clothing For Men & Women Inc The North Brewery Harding Brooks Associates LLC The Peruvian Bakery free to contact us if you notice an error Hazlitt The Victor & Esther Rozen Foundation in this report by calling Christa Reese, Healthwear Rental, Inc. Thomas, Collison & Meagher Herman J. Wiemer Tioga Downs Casino Community Relations Coordinator at Tioga Gardens, Inc. Hinman, Howard & Kattell, LLP Tioga State Bank 607.231.5217. We welcome and appreciate IBM Corporation United Way of Broome County your feedback. ICS Solutions Group Vestal Police Benevolent Association Innovation Associates Inc. Vestal Rotary Irmin A. Mody Real Estate Vibrant Creative Visions Federal Credit Union Ithaca Brewing 12 ACHIEVE find yourself here 2017 Financials Statement of Revenue and Expenses NYSARC, Inc., Broome-Chenango-Tioga County Chapter and Affiliates Summary of Audited Financial Statement of Activities and Changes in Fund Balance for the Year Ended 12/31/17 WHERE THE FUNDS CAME FROM Program Services Revenue...... $ 25,663,490...... 82% Contributions, Grants and Special Events (net)...... $ 5,163,734 **...... 17% ** Investment Income, Management Fees & Miscellaneous...... $ 447,240...... 1% TOTAL...... $ 31,274,464...... 100% HOW THE FUNDS WERE SPENT Program Services...... $ 23,322,257...... 88% Management & General...... $ 2,639,254...... 10% Chapter and Fundraising Activities...... $ 443,249...... 2% TOTAL...... $ 26,404,760...... 100% **UNIFICATION OF BROOME TIOGA AND CHENANGO CHAPTERS Extraordinary Gain Due To Acquisition...... $ 4,859,619 **...... 16%** Excess of Revenue over Expense...... $ 10,085 NET ASSET BALANCE – BEGINNING OF YEAR Unrestricted net assets...... $ 10,792,978 Temporarily restricted net assets...... $ 142,070 TOTAL...... $ 10,935,048 NET ASSET BALANCE – END OF YEAR Unrestricted net assets...... $ 15,306,891 Temporarily restricted net assets...... $ 497,861 TOTAL...... $ 15,804,752 The above data has been condensed from the financial statements audited by Bryans & Gramuglia, LLC, Certified Public Accountants of Albany, New York. Copies of the audited financial statements, including the auditors’ unqualified opinion dated March 19, 2018, are available from the organization’s Business Office upon request.

Fundraising and Investment Income, Chapter Funds Development Management Fees Extraordinary Gain 0.60% 0.94% 0.37% on Acquisition Transportation 15.53% Revenue 3.33% Vocational Family Support Services Services 32.95% 3.84% Summer Program 0.40% Dental Clinic 0.18% Medicaid Service Coordination Residential Services 4.14% 37.72%

Fundraising and Chapter Development Foundation Expenses Transportation Funds... 0.84% 0.71% 3.58% Management and General Family Support 8.40% Services 4.19% Vocational Summer Program Services 0.42% 38.51% Dental Clinic 0.24% Medicaid Service Coordination 3.28% Residential Services 39.05% ANNUAL REPORT 2017 13 125 Cutler Pond Road Binghamton, NY 13905 Phone: 607.723.8361 Fax: 607.231.5311 Email: [email protected] www.achieveny.org

14 ACHIEVE find yourself here