Red House Estate z City Centre z Hastings Hill via , Southwick, University, Royal Hospital, Somerset Road and Grindon 16 via Rhondda Road, Rothwell Road, Rotherfield Road, Ravenswood Road, Ramillies Road, Rotherfield Road, Rhodesia Road, Rutherglen Road,Wiltshire Road (to Witherwack Shops),Wiltshire Road,Wembley Road, Emsworth Road, Shakespeare Street, Faber Road, Beaumont Street, Road, Southwick Road, Rosebery Street, Newcastle Road, North Bridge Street,Wearmouth Bridge, Bedford Street, John Street, Borough Road, Holmeside,Vine Place; then daytime journeys via Green Terrace; evening journeys via St.Michaels Way; then all journeys via Chester Road,The Royalty,Western Hill, Chester Road,The Broadway, Springwell Road, Somerset Road, Grindon Lane, Gleneagles Road, Greenwood Road, Gartland Road, Sevenoaks Drive (anticlockwise). MONDAY TO FRIDAY Red House, Rhondda Road - - 0551 - 0622 0643 0703 0723 0739 Red House Club - - 0555 - 0626 0648 0708 0728 0744 Changes to Service 16 Witherwack,Westport Close Shops - - 0559 - 0630 0653 0713 0733 0749 from Sunday 1 May 2011 Southwick, Beaumont Street - - 0603 - 0634 0658 0718 0738 0754 Wheatsheaf - - 0607 - 0638 0703 0723 0743 0759 Between Red House Estate and Beaumont Street, John Street 0510 0557 0610 0626 0641 0706 0726 0746 0802 Service 16 buses are revised to operate Holmeside 0513 0600 - 0629 0644 0709 0729 0749 0805 University, Chester Road Campus 0517 0604 - 0633 0648 0713 0733 0753 0809 via Witherwack and , providing Royal Hospital, Chester Road 0520 0607 - 0636 0651 0716 0736 0756 0812 a “turn up and go” 10 minute frequency to these The Wavendon 0523 0610 - 0639 0654 0719 0739 0759 0815 Springwell, Somerset Road 0526 0613 - 0642 0657 0722 0742 0802 0818 areas for the first time, replacing Service 7, which is Grindon; Gartland Road, Gerrard Rd 0529 0616 - 0645 0700 0725 0745 0805 0821 withdrawn. Service 4 continues to offer a frequent Hastings Hill Shops 0530 0617 - 0646 0701 0726 0746 0806 0822 bus route to Marley Pots, up to every 10 minutes. Hastings Hill, Sevenoaks Drive 0531 0618 - 0647 0702 0727 0747 0807 0823

Red House, Rhondda Road 0753 03 13 23 33 43 53 1713 1728 Red House Club 0758 08 18 28 38 48 58 1718 1733 Witherwack,Westport Close Shops 0803 13 23 33 43 53 03 1723 1738 Southwick, Beaumont Street 0809 19 29 39 49 59 09 1729 1744 Wheatsheaf 0814 24 34 44 54 04 14 1734 1749 John Street 0818 mins at 28 38 48 58 08 18 1738 1753 Turn up and Go... Holmeside 0821 31 41 51 01 11 21 1741 1756 10 Service 16 operates

University, Chester Road Campus 0825 35 45 55 05 15 25 until 1745 1800 Royal Hospital, Chester Road 0828 38 48 58 08 18 28 1748 1803 every 10 minutes during The Wavendon 0831 41 51 01 11 21 31 1751 1806 Monday to Saturday daytimes... Springwell, Somerset Road 0834 44 54 04 14 24 34 1754 1809

Grindon; Gartland Road, Gerrard Rd 0838 then every 48 58 08 18 28 38 1758 1813 Hastings Hill Shops 0839 49 59 09 19 29 39 1759 1814 So just Turn Up ... & Go !! Hastings Hill, Sevenoaks Drive 0840 50 00 10 20 30 40 1800 1815 GGGG Red House, Rhondda Road 1743 1753 1806 1823 1836 06 36 2236 What to do if things go wrong Red House Club 1748 1758 1811 1828 1841 11 41 2241 We do our best to meet your expectations, Witherwack,Westport Close Shops 1753 1803 1816 1833 1846 16 46 2246 but occasionally things go wrong. If you feel we Southwick, Beaumont Street 1759 1808 1821 1838 1851 21 51 2251 have failed you in some way please tell us about it: Wheatsheaf 1804 1813 1826 1843 1856 26 56 2256

John Street 1808 1816 1829 1846 1859 mins at 29 59 2259 Operations Manager, Holmeside 1811 - 1832 - 1902 32 02 2302 Stagecoach in Sunderland,Wheatsheaf, University, Chester Road Campus 1815 - 1836 - 1906 30 36 06 2306 Sunderland, SR5 1AQ. Tel:(0191) 567 5251 until Royal Hospital, Chester Road 1818 - 1839 - 1909 39 09 2309 If you’re unhappy with our response, this is the The Wavendon 1821 - 1842 - 1912 42 12 2312 independent body that will review complaints: Springwell, Somerset Road 1824 - 1845 - 1915 45 15 2315

Grindon; Gartland Road, Gerrard Rd 1828 - 1848 - 1918 then every 48 18 2318 The Bus Appeals Body, PO Box 119, Hastings Hill Shops 1829 - 1849 - 1919 49 19 2319 Shepperton,TW17 8UX. Hastings Hill, Sevenoaks Drive 1830 - 1850 - 1920 50 20 2320

SATURDAY Red House, Rhondda Road - - 0700 0720 0740 0800 - 0823 0833 Red House Club - - 0705 0725 0745 0805 - 0828 0838 Witherwack,Westport Close Shops - - 0710 0730 0750 0810 - 0833 0843 easyACCESS Southwick, Beaumont Street - - 0715 0735 0755 0815 - 0839 0849 Most journeys on this service are Wheatsheaf - - 0719 0739 0759 0819 - 0844 0854 John Street 0626 0656 0722 0742 0802 0822 0835 0848 0858 operated by easyACCESS vehicles. Holmeside 0628 0658 0725 0745 0805 0825 0838 0851 0901 These buses have a special kneeling facility University, Chester Road Campus 0632 0702 0729 0749 0809 0829 0842 0855 0905 to lower the entrance step. Inside there's a Royal Hospital, Chester Road 0635 0705 0732 0752 0812 0832 0845 0858 0908 flat floor at the front with a special buggy The Wavendon 0638 0708 0735 0755 0815 0835 0848 0901 0911 Springwell, Somerset Road 0641 0711 0738 0758 0818 0838 0851 0904 0914 parking area, and space for a wheelchair. Grindon; Gartland Road, Gerrard Rd 0644 0714 0741 0801 0821 0841 0854 0908 0918 For more details on easyACCESS vehicles, Hastings Hill Shops 0645 0715 0742 0802 0822 0842 0855 0909 0919 then as Monday to Friday please visit www.stagecoachbus.com Hastings Hill, Sevenoaks Drive 0646 0716 0743 0803 0823 0843 0856 0910 0920

NOTE: G These journeys omit Green Terrace. A frequent service operates during the main daytime period, Monday to Saturday; extra journeys may operate and times may vary. SUNDAY GGGG Red House, Rhondda Road 0728 0811 - 0906 06 36 1806 1836 06 36 2236 DDA Aware Red House Club 0732 0815 - 0911 11 41 1811 1841 11 41 2241 Witherwack,Westport Close Shops 0737 0820 - 0916 16 46 1816 1846 16 46 2246 Please contact us Southwick, Beaumont Street 0742 0825 - 0921 21 51 1821 1851 21 51 2251 if you have difficulty Wheatsheaf 0746 0829 - 0926 26 56 1826 1856 26 56 2256 reading this document. mins at John Street 0749 0832 0859 0929 29 59 1829 1859 mins at 29 59 2259 A fax line is also Holmeside - 0834 0902 0932 32 02 1832 1902 32 02 2302 30 University, Chester Road Campus - 0838 0906 0936 36 06 1836 1906 30 36 06 2306 available for those who until Royal Hospital, Chester Road - 0841 0909 0939 39 09 1839 1909 39 09 until 2309 are hard of hearing or The Wavendon - 0844 0912 0942 42 12 1842 1912 42 12 2312 deaf. Springwell, Somerset Road - 0847 0915 0945 45 15 1845 1915 45 15 2315 FAX: then every Grindon; Gartland Road, Gerrard Rd - 0850 0918 0948 48 18 1848 1918 then every 48 18 2318 Hastings Hill Shops - 0851 0919 0949 49 19 1849 1919 49 19 2319 (0191) 510 1759. Hastings Hill, Sevenoaks Drive - 0852 0920 0950 50 20 1850 1920 50 20 2320

NOTE: G These journeys omit Green Terrace. A frequent service operates during the main daytime period, Monday to Saturday; extra journeys may operate and times may vary. Hastings Hill z City Centre z Red House Estate via Grindon, Somerset Road, Royal Hospital, University, Southwick and Witherwack 16 via Sevenoaks Drive (anticlockwise), Gartland Road, Greenwood Road, Gleneagles Road, Grindon Lane, Somerset Road, Springwell Road,The Broadway, Chester Road; then daytime journeys via Green Terrace; evening journeys via St.Michaels Way; then all journeys via Vine Place, Holmeside, Fawcett Street, Bridge Street,Wearmouth Bridge, North Bridge Street, Southwick Road, Sunderland Road, Beaumont Street, Faber Road, Shakespeare Street, Emsworth Road,Wembley Road,Wiltshire Road (to Witherwack Shops),Wiltshire Road, Rutherglen Road, Rhodesia Road, Rotherfield Road, Ramillies Road, Ravenswood Road, Raeburn Road, Ravenna Road. MONDAY TO FRIDAY Hastings Hill, Sevenoaks Drive - 0532 - - 0619 0649 0704 0719 0732 0744 54 04 14 24 34 44 1704 Hastings Hill Shops - 0535 - - 0622 0652 0707 0722 0735 0747 57 07 17 27 37 47 1707 Grindon; Gartland Road, Gerrard Rd - 0536 - - 0623 0653 0708 0723 0736 0748 58 08 18 28 38 48 1708 Springwell, Somerset Road - 0539 - - 0626 0656 0711 0726 0739 0752 02 12 22 32 42 52 1712 The Wavendon - 0542 - - 0629 0659 0714 0729 0742 0755 05 15 25 35 45 55 1715 Royal Hospital, Chester Road - 0545 - - 0632 0702 0717 0732 0745 0758 mins at 08 18 28 38 48 58 1718 University, Chester Road Campus - 0548 - - 0635 0705 0720 0735 0748 0801 11 21 31 41 51 01 1721 10

Vine Place - 0550 - - 0637 0707 0722 0737 0750 0803 13 23 33 43 53 03 until 1723 Fawcett Street - 0552 0601 0621 0640 0710 0725 0740 0753 0808 18 28 38 48 58 08 1728 Wheatsheaf, Dunn House 0535 - 0604 0624 0643 0713 0728 0743 0757 0812 22 32 42 52 02 12 1732 Southwick, Beaumont Street 0539 - 0608 0628 0648 0718 0733 0748 0802 0817 27 37 47 57 07 17 1737

Witherwack,Westport Close Shops 0543 - 0613 0633 0653 0723 0738 0753 0807 0822 then every 32 42 52 02 12 22 1742 Red House Club 0547 - 0618 0638 0658 0728 0743 0758 0812 0827 37 47 57 07 17 27 1747 Red House, Rhondda Road 0550 - 0621 0641 0701 0731 0746 0801 0816 0831 41 51 01 11 21 31 1751 GGGGGG Hastings Hill, Sevenoaks Drive 1717 1732 1747 1807 1822 1837 1852 22 52 2152 2222 - 2252 Hastings Hill Shops 1720 1735 1750 1810 1825 1840 1855 25 55 2155 2225 - 2255 Grindon; Gartland Road, Gerrard Rd 1721 1736 1751 1811 1826 1841 1856 26 56 2156 2226 - 2256 Springwell, Somerset Road 1725 1740 1755 1814 1829 1844 1859 29 59 2159 2229 - 2259 The Wavendon 1728 1743 1758 1817 1832 1847 1902 32 02 2202 2232 - 2302 Superoute is a network of

Royal Hospital, Chester Road 1731 1746 1801 1820 1835 1850 1905 mins at 35 05 2205 2235 - 2305 high quality bus services University, Chester Road Campus 1734 1749 1804 1823 1838 1853 1908 38 08 2208 2238 - 2308 across Vine Place 1736 1751 1806 1825 1840 1855 1910 30 40 10 2210 2240i 2257 2310 Buses, passenger facilities and Fawcett Street 1741 1756 1811 1827 1843 1857 1913 43 13 until 2213 - 2300 2312 bus priority measures are of Wheatsheaf, Dunn House 1745 1800 1815 - 1846 - 1916 46 16 2216 - 2303 - the highest quality and Southwick, Beaumont Street 1750 1805 1820 - 1851 - 1921 51 21 2221 - 2308 - services run guaranteed hours of operation, with a

Witherwack,Westport Close Shops 1755 1810 1825 - 1856 - 1926 then every 56 26 2226 - 2313 frequent timetable. Red House Club 1800 1815 1830 - 1901 - 1931 01 31 2231 - 2318 - Red House, Rhondda Road 1804 1819 1834 - 1904 - 1934 04 34 2234 - 2322 -

SATURDAY Hastings Hill, Sevenoaks Drive - 0647 0717 - 0744 - 0804 0814 0824 Hastings Hill Shops - 0650 0720 - 0747 - 0807 0817 0827 For travel information contact Grindon; Gartland Road, Gerrard Rd - 0651 0721 - 0748 - 0808 0818 0828 Springwell, Somerset Road - 0654 0724 - 0752 - 0812 0822 0832 Traveline on 0871 200 22 33 The Wavendon - 0657 0727 - 0755 - 0815 0825 0835 Calls cost 10p per min from a BT landline, Royal Hospital, Chester Road - 0700 0730 - 0758 - 0818 0828 0838 calls from other service providers or from mobiles may vary. University, Chester Road Campus - 0703 0733 - 0801 - 0821 0831 0841 Vine Place - 0705 0735 - 0803 - 0823 0833 0843 Fawcett Street 0638 0708 0738 0758 0808 0818 0828 0838 0848 Wheatsheaf, Dunn House 0641 0711 0741 0802 0812 0822 0832 0842 0852 Southwick, Beaumont Street 0646 0716 0746 0807 0817 0827 0837 0847 0857 Witherwack,Westport Close Shops 0651 0721 0751 0812 0822 0832 0842 0852 0902 Red House Club 0656 0726 0756 0817 0827 0837 0847 0857 0907 then as Monday to Friday Red House, Rhondda Road 0659 0729 0759 0821 0831 0841 0851 0901 0911

SUNDAY GGGGGG Hastings Hill, Sevenoaks Drive 0712 - 0812 - 0852 22 52 1822 1852 22 52 2152 2222 - 2252 Hastings Hill Shops 0713 - 0813 - 0855 25 55 1825 1855 25 55 2155 2225 - 2255 Grindon; Gartland Road, Gerrard Rd 0714 - 0814 - 0856 26 56 1826 1856 26 56 2156 2226 - 2256 Springwell, Somerset Road 0716 - 0816 - 0859 29 59 1829 1859 29 59 2159 2229 - 2259 The Wavendon 0718 - 0818 - 0902 32 02 1832 1902 32 02 2202 2232 - 2302 mins at Royal Hospital, Chester Road 0720 - 0820 - 0905 35 05 1835 1905 mins at 35 05 2205 2235 - 2305 University, Chester Road Campus 0723 - 0823 - 0908 38 08 1838 1908 38 08 2208 2238 - 2308 30 Vine Place 0725 - 0825 - 0910 40 10 1840 1910 30 40 10 2210 2240i 2257 2310 until Fawcett Street 0727 0751 0827 0846 0913 43 13 1843 1913 43 13 until 2213 - 2300 2312 Wheatsheaf, Dunn House - 0754 - 0849 0916 46 16 1846 1916 46 16 2216 - 2303 - Southwick, Beaumont Street - 0758 - 0853 0921 51 21 1851 1921 51 21 2221 - 2308 - then every Witherwack,Westport Close Shops - 0803 - 0858 0926 56 26 1856 1926 then every 56 26 2226 - 2313 - Red House Club - 0808 - 0903 0931 01 31 1901 1931 01 31 2231 - 2318 - Red House, Rhondda Road - 0811 - 0906 0934 04 34 1904 1934 04 34 2234 - 2322 -

NOTES: i Time at Interchange, not Vine Place. G These journeys omit Green Terrace. All information and prices contained in this leaflet are correct at time of going to print. A frequent service operates during the main daytime period, Monday to Saturday; extra journeys may operate and times may vary. We always try to run low floor easy access buses on this service. However, we may occasionally need to run a high floor vehicle for a journey. All tickets are issued subject to the Company's Conditions of Carriage and Passenger Regulations. Leaflet S/15/18 (01.05.11) The paper used to print this leaflet comes from well-managed forests, independently certified in accordance with the rules of the Forest Stewardship Council (FSC) For a cleaner environment Stagecoach in Sunderland has a no smoking policy