RUGBY OPERATIONAL PLAN 2020 Approved: January 12, 2020

VISION AND MISSION STATEMENT VISION Lead the sport of rugby in Ontario into a new era of growth through increased participation, community involvement, sound administration and successful player development MISSION To establish a stronger identity for rugby in Ontario by promoting the sport’s core values and by fostering a culture of inclusiveness and excellence on and off the field of play

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 2 | STRATEGIC FRAMEWORK: PILLARS

1 2 3 4 5 COMMUNITY HIGH COMMERCIAL FINANCE/ GOVERNANCE RUGBY PERFORMANCE ADMIN PAGE 4 PAGE 17 PAGE 38 PAGE 47 PAGE 53

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 3 | PILLAR 1: COMMUNITY RUGBY VISION: Grow participation in partnership with all stakeholders in Ontario

COMMUNITY RUGBY PILLAR AT A GLANCE

KEY RESPONSIBLE 2019 TARGETS 2019 ACTUALS TO 2020 TARGETS FOCUS AREA KEY ACTIVITIES PERFORMANCE STAFF 31 DECEMBER INDICATORS Coach • Ensure that Ontario • Increase Coach • 420 coaches • 576 coaches • 570 coaches Development coaches are properly number of Coordinator registered with registered with registered with registered and completed registered RC and RO by RC and RO as of RC and RO by ’s Coaches by Dec December 31 Dec PlaySmart initiative 20% by 2020 (Develop database to establish a baseline of all coaches across Ontario). • Recruit, develop and retain coaches that will support the growth of rugby. • Implementation of an Coach • 12 NCCP • 17 NCCP • 14 NCCP adequate amount of Coordinator Community Community Community coach education clinics Initiation/World Initiation/World Initiation/World through a targeted and Rugby Level 1 Rugby Level 1 Rugby Level 1 strategic approach. courses courses courses conducted by scheduled conducted by Oct Oct RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 4 | • 4 NCCP Comp • 3 NCCP Comp • 5 NCCP Comp Intro/World Intro/World Intro/ Level 2 Rugby Level 2 Rugby Level 2 courses courses courses conducted by scheduled conducted by Oct Oct • Provide Professional Coach • 6 Professional • 6 PD sessions • 6 Professional Development across the Coordinator Development (Coaching the Development province that will assist in Sessions Female Athlete Sessions the development of conducted by Conference, TRI conducted by Dec coaches (club, school and Dec Unified Rugby Post-Secondary Education Enabler Associations). Workshop, 3 Intro to tackle Workshops, Injury Prevention Workshop) • Provide 7s specific coach Coach • 2 World Rugby • 3 World Rugby • 2 World Rugby education programs. Coordinator Coaching Coaching Sevens Coaching Sevens Sevens Level 1 Level 1 courses Level 1 courses conducted by scheduled, all conducted by Nov cancelled due to Nov low registration numbers Match Official • Ensure that Ontario • Increase Match Official • 220 match • 210 match • 225 match Development match officials are number of Coordinator officials officials registered officials registered properly registered and registered registered with with RC and RO with RC and RO completed Rugby Match RC and RO by as of December by Dec 2020 Canada’s PlaySmart Officials by Dec 31. initiative (Establish 20% in 2020

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 5 | database of all match • By 2020, officials across Ontario). develop a • Recruit, develop and core group of retain match officials that 7s Match will support the growth of Officials all forms of rugby. • Implementation of an Match Official • 10 World • 11 World Rugby • 14 World Rugby adequate amount of Coordinator Rugby Match Match Official Match Official match official education Official Level 1 Level 1 courses Level 1 courses clinics through a targeted courses (Ottawa, , conducted by Oct and strategic approach. conducted by Brantford, • 2 World Rugby Oct London, Match Official Burlington, Level 2 courses Guelph, conducted by Oct Peterborough, • 1 World Rugby Walkerton, Coaching of Ottawa, Markham Match Officials x 2). Level 1 course if • 2 World Rugby • 1 World Rugby required Match Official Match Official conducted by Oct Level 2 courses Level 2 course conducted by completed on Oct May 4 & Aug 17. Determined only one was required. • 1 World Rugby • 1 World Rugby Coaching of Coaching of Match Officials Match Officials Level 1 course Level 1 course if required delayed – planned for 2020.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 6 | conducted by Oct • Provide Professional Match Official • 6 Professional • 8 Professional • 6 Professional Development across the Coordinator Development Development Development province that will assist in Sessions held Sessions held Sessions held (15s the development of our (15s and 7s) by (London (2), and 7s) by Oct match officials. Oct Markham (2), • Provide 7s specific match Peterborough official education Toronto (2), programs Burlington)

• Research and develop a Match Official • National Plan to • Ongoing - • National Plan to Long Term Official Coordinator be develop by working with be develop by Development Plan. Rugby Canada Rugby Canada on Rugby Canada to to be adopted Plan be adopted by by Rugby Rugby Ontario Ontario Youth Rugby • Make safe, fun and • Rookie Rugby Rugby • 100% of RO • 29 summer • 20 Rookie Rugby inclusive programming available to Development clubs with interns hired in Summer Interns available to all Ontario 100% of RO Manager Minor May by May. rugby clubs (e.g. Rookie clubs. Programs • A full time Rugby) at Stages 1-4 of continue regional Rugby the LTAD model. access to Development Rookie Rugby Officer working • 30 Rookie with 4-6 clubs in Rugby Summer a region in Students by Ontario. May • Introduce an additional • Create u19 Manager - • Rugby Ontario • Rookie Rugby • Rugby Ontario to tier from senior high male and Competitions, to administer Festivals held in administer all school to senior club all male and Brantford, male and female

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 7 | rugby, increase retention female 15s Events and female junior Hamilton, junior rate of high schoolers. leagues Marketing competitions Oakville, Whitby, competitions by by Nov Fergus, Kingston, Nov • Establish an Peterborough (9 • Engage a wide advisory festival series), variety of club committee of Sarnia, Toronto. representatives regional • Program to assist in the representatives launched in on-going review to assist in Markham, not and development development enough of junior of junior participants competition competitions structures by Dec registered. by March. 2020. • 2 completed

(Oshawa & Belleville), 3rd planned • Instructor Training Sessions held with McMaster U, Durham DSB, Brock U, Markham Irish RFC and Shape up (2 sessions). • Develop a youth pathway • Regionally Manager - • Rugby Ontario • Administered all • Rugby Ontario to that provides the based Competitions, to administer male and female administer all opportunity for every competitions Events and all male and junior male and female player at both 7s and 15s established Marketing female junior competitions junior to participate and at U14, U16 competitions competitions by & U18, male by Nov Nov 2020.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 8 | progress to the higher & female, 7s • Conduct four • TIRF 7s (Toronto), • age groups. and 15s Fall 7s series QMeta Cup club (Brantford), Whitu tournaments 7s (Ottawa), Belleville 7s. • Work to develop rugby in • Establish Rugby • Two mixed- • Mixed Abilities • Develop Mixed non-traditional rugby clubs Development abilities rugby rugby programs Abilities rugby communities (e.g. or community Manager programs held in Whitby plan with the Northern Ontario, programs in established by (Abilities Centre) Abilities Centre indigenous communities non April and Ottawa to link mixed etc). traditional • Partner with an • Working with abilities athletes rugby indigenous Iroquois Roots to club rugby by communities organization Rugby to Dec by Dec continue to • Continue to develop and develop partnership with grow their indigenous rugby programming organizations by Dec.. Recreational • Provide non-contact • Recreational Rugby • Grow non- • Burlington and • Offer 2 non- (Non-contact) playing opportunities rugby Development contact rugby Ottawa Flag contact rugby Rugby across all age groups and represents Manager programs by House Leagues programs in the both genders beyond 10% of all running 2 new successfully ran province by minor level in accordance registered sites by December. with “Active for Life” players by December stage of the LTAD model. 2020 Club Rugby • Conduct male and female • All clubs Manager - • 16 clubs • 14 Round League • 16 clubs senior provincial Leagues provided with Competitions, participate in and 4 Round Cup participate in & Cups. the Events and Men’s competitions Men’s Provincial opportunity to Marketing Provincial • Leagues & Cup by enter teams • May

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 9 | into relevant Leagues & Cup • 8 clubs participate leagues. by May in the OWL & • 8 clubs • 10 Round League OWL Cup by May participate in and 3 Round Cup OWL & OWL competitions Cup by May • Foster and support • By 2018, Manager - • Ongoing • Review • Establish regional competitive and regionalize Competitions, review of undertaken and playing structures recreational regional 15s rugby Events and regional 15s revised 2020 for all Junior Age Leagues. season. Marketing rugby structure. men’s structure Grades by May • Regionalize club play; established 2020. more games + less travel. • Expand to • 6 Junior Regions • Research, develop regionalize all ran supporting and implement 2 junior leagues 123 Junior Teams new initiatives where possible in 2019. that create more by Nov playing opportunities for Junior Club members by Dec. 2020. • Provide administrative • RO Policies Director of • 2018 RO • 2019 Operations • 2019 RO support to clubs to and Administration Operations Manual Operations ensure they meet all Procedures and Member Manual distributed to Manual reviewed Rugby Canada and Rugby clearly Services reviewed and Clubs and and 2020 version Ontario policy communicate 2019 version publicly available provided to all requirements. d to all RO provided to all on Rugby Ontario Clubs and clubs. Clubs and website published on published on website by March website by March

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 10 | • Provide assistance to • Provide Game Director of • Conduct 6 • 7 Workshops • Conduct 8 clubs to develop and development Administration Growing the completed in growing the game promote rugby in their resources and Member Game Owen Sound, workshops across local area (attracting (e.g. Club Services Workshops London, Ontario by June schools with various Resource across Ontario Waterloo, growing the game Manual) to RO Rugby by June Hamilton, strategies) Clubs. Development Toronto, Ottawa, Manager Peterborough • Review RO • ONGOING • Establish and Club Resource implement a Best Manual. Practices Sharing Provide revised network resource document by with and for Clubs Dec / Branches • Meet with 3 • ONGOING – 2 clubs to completed develop a club (Oshawa & growth strategy Belleville), 3rd planned • Develop strategies with • By 2020, Rugby • Consolidate • Continued work • Consolidate 2019 clubs to attract non- partnerships Development 2018 with current partners by Mar. traditional participation developed Manager partnerships partners from groups depending on between non- 2018 clubs operating region. traditional (Their communities Opportunity, and identified MLSE Launchpad) Rugby • Identify an • New partnerships • Identify 3 Ontario clubs additional three established additional partnerships for (Working with Fit partnerships to developing Spirit, Scripture develop rugby in rugby in non- Union, Shape-up Ontario by Q3.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 11 | traditional and True North • Deliver an communities by Camps) Olympic July marketing / activation campaign in conjunction with Rugby Canada and the PSOs. • Increase two-way • Maintain Communications • 2019 • Completed • 2020 communication and database of and Marketing Communication Communication promotion channels with club contacts Coordinator Database Database and between clubs. • Utilize completed & completed & communicatio circulated by circulated by end n features of end of February of February competition management software to effectively communicate to invested parties • Research and develop • Identify & Director of • Individual • Every RO Member • Individual profile financial support provide clubs Administration profile Club provided provided to each initiatives and new with potential and Member provided to with a grant RO Club on 2019 funding technologies for grant and Services each RO Club opportunities opportunities by clubs. fundraising on 2019 profile. June (Grants opportunities opportunities Connect) by June (Grants Connect) • Develop an entire season • By 2017, Manager - • Add another • Conducted in • Conduct 4 Fall of Fall age-grade rugby launch 7s Competitions, Club run 7s Belleville ON Series

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 12 | 7s tournaments operating specific Fall Events and tournament in September 21/22, tournaments that across Ontario. tournament Marketing September 2019. lead into a calendar. 2019 • Tournaments Provincial • By 2018, • Finalize Junior conducted in the Championship by develop Club 7s tournament Fall November 2020. Fall 7s point schedule by • Finalize a Junior based series June 2019 7s Tournament schedule by June 2020. • Work with member clubs and branch unions to establish a series of regional 7s competitions that complement the existing Fall 7s Series. • Research and develop a • By 2018, Manager - • Establish Senior • Senior: in Feb • Finalize Senior shorter 15s rugby season research and Competitions, Provincial and • U13: in Mar and Junior 15s to accommodate a longer propose Events and junior season • U15 – U19: in May season formats by 7s season which will cater regional Marketing formats and end of Q1. to both senior and age- provincial schedules by grade members. men’s Feb schedule. • Launch program to • By 2020, Manager - • On-going • Review • On-going review streamline club develop an Competitions, review of undertaken, 2020 of Competitions competitions, through an endowment Events and Competitions revisions planned management easy to use software to support Marketing management • On-going platform with platform. clubs. platform with communications clubs and key clubs and key with club stakeholders

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 13 | stakeholders stakeholders and throughout the throughout the platform 2020 season. 2019 season. developers to better service membership. Player Welfare • Implement Rugby • Completion of Director of • Concussion • DELETED - Focus • All registrants Canada’s Play Smart Play Smart is a Administration management redirected (and their initiative across the requirement and Member WR online towards the guardian if under Ontario membership. of all Services course implementation of 18) required to registrants completed by the Rowan’s Law review the (and guardian an additional requirements of Ontario Ministry if under 18) by 20% of match the Ontario Concussion 2020. officials and Ministry. Awareness coaches Resources and • Double the • DELETED - 88% Rugby Ontario number of of registered Concussion Code people from coaches and 91% of Conduct. Barrhaven of registered • Blue Card Scottish and match officials Initiative to be Sarnia Saints to have completed introduced into all complete by the Rowan’s Law Rugby Ontario Dec requirements. sanctioned • Identify and • DELETED - All leagues by June engage 3 new player additional clubs registrants under to engage in 26 (and their 2019 by Mar guardian if under 18) required to revenue Concussion Awareness

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 14 | Resources and Concussion Code of Conduct. • Identify, establish and • Partnerships Director of • Engage • Holland Bloorview • Continue with maintain partnerships established Administration Holland engaged with a Holland Bloorview with organizations with with and Member Bloorview by view to a partnership in relevant expertise in the organizations Services Oct with a view continued 2020 area of player welfare. specializing in to extending partnership in concussion partnership 2020. and drug beyond 2019 education and • Engage • ONGOING – management. Parachute Planned for 2020 Canada with a view to developing a partnership by Dec • Organize and provide • Develop and Director of • Conduct three • Face to face • Blue Card access to player welfare introduce Administration face to face sessions Education educational player welfare and Member community conducted in July Campaign to be opportunities. education Services sessions plus in Guelph for RO undertaken through RO online Junior Provincial (online and 6 to 8 social media concussion teams and in face to face and face to education September in sessions) by May face methods programs by Toronto for 9 Sep TDSB schools. Technology • Implement a proven • By 2017, Manager - • Sportlomo • ONGOING- • SportLomo competition platform to introduce a Competitions, platform SportLomo processes streamline branch union proven Events and introduced in upgrades being reviewed for league management. competitions Marketing 2017 introduced for both the management both the registration and

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 15 | • Empower volunteers with platform to be Director of registration and league the implementation of a utilized by all Administration league management single competition branch and Member • management platforms by Dec management platform unions. Services platforms which will manage all • Pilot undertaken aspects of club • Pilot Blue Card in Marshall and competitions including system for OWL Leagues. 6 but not limited to; match concussion Blue Card cards management, reporting by issued in the match/injury reporting, Sep Marshall league, roster form database 0 blue cards development and issued in OWL. streamlined club communication. Overall • Through a combination of • By 2020 Rugby • 1% increase in • Seniors 5% • Status quo for participation in all of the tactics above, expand Development senior, 5% decrease, Juniors senior, 5% Community expand rugby registered Manager increase in 6% increase, increase in junior Rugby participation within rugby players junior and 15% Minors 11% and 5% increase traditional clubs, as well by 20% Director of increase in decrease. in minor as establishing new rugby Administration minor registrations by clubs and participation and Member registrants by December. models Services Dec • Acknowledge • Conduct Hall of • 262 people • Conduct Hall of outstanding contributions Fame & Annual attended annual Fame & Annual by members of the rugby Awards dinner, 7 HOF Awards program community program by inductees, 13 by Nov Nov annual award winners recognized.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 16 | PILLAR 2: HIGH PERFORMANCE VISION: To develop national leading representative and player development programs, that consistently produces high performance 15s and 7s athletes.

HIGH PERFORMANCE RUGBY PILLAR AT A GLANCE

KEY RESPONSIBLE 2019 TARGETS 2019 ACTUALS TO 2020 TARGETS FOCUS AREA KEY ACTIVITIES PERFORMANCE STAFF 31 DECEMBER INDICATORS • Significant investment to • By 2020, 50% High • Expand winter • London site • 4 winter academy achieve success on the of all national Performance “Program” established in program sites national scale (7s & 15s). squads are Manager Academy to partnership with (London, Guelph, • Establish a clear pathway made up of London MasterClass Whitby, Ottawa) from Junior to Senior Blues Ontario (supporting Rugby. by Nov. Programs. athletes. Guelph, Whitby and Ottawa) by Nov • RO to feed 3 to 5 • Add “elite” • CSIO Partnership players to the training sites at in Ottawa and Arrows Academy selected Guelph through U19 universities for established. Sr. program By Dec our top Men’s national Developmental prospects by Team Mar (coordinated with U of T in

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 17 | partnership with • 100% of Provincial RO) followed the athletes will be assigned ETS Development Training App for Program. Summer & Winter • Expand • Partnership with Programs by Nov partnership CSIO has with CSIO to expanded to 70 include men athletes. and potential • Increased funding “tight-five” with OPHSI as we • OPHSI national level are now a Tier 2 partnership to prospects by sport. cater for 70 Mar. athletes by Nov

• 50% of all 2019 • Complete: • $76K investment National Team Canada U18 Men’s received from squads are to 7’s (75%) OHPSI for HP be made up of Canada U18 Men initiatives by Dec Ontario players 15’s (TBD) by Dec. Canada U20 Men 15’s (30%) Canada U18 Women (TBD) Canada Men World Cup (35%) • 35% of National 15s Canada Women 7’s men’s players by (47%) Dec • Canada Women 15’s X% of National 7s men’s players by (30%) Dec

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 18 | • 2020 Pre- • Completed all • 60% of National 7s budgets set by pre-budgets U18 Men’s players Dec. by Dec • • Execution of • Expanded 55% of National 15s U18 Men’s players Winter number of by Dec “Program” at athletes in • 35% of National 15s Guelph, Whitby program by 30%. U20 Men’s players and Ottawa by 2019/20 Cycle by Dec April Initiated: Focus on Elite Provincial • 50% of National 7s Players and New Women’s players Identified HP by Dec Athletes. • 35% of National 15s Women’s players Anticipate lower by Dec numbers but • 45% of National 15s higher quality. U18 Women’s • Establish 3-year • 3-year contract players by Dec partnership signed. • x% of National 7s with ETS by U18 Women’s March players by Dec • Establish • Ontario Central • x% of National 15s “Fields” HP used Whitby Women’s U20 partnership Fields June/July players by Dec • with the Town and August. Identify 180 of Whitby by Major cost athletes for the Mar savings…excellen RO the Winter t facility. Academy by Jan.

• ETS partnership for provision for S&C services for all junior HP RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 19 | programs maintained by Sep.

• Field partnership with Town of Whitby to include goal posts on Victoria training fields by Dec

• Continue to develop a 5 • By 2020, High • Support U16 • 2019/20 RO • Identify the top year aligned representative establish Performance and U18 Pathway Finalized 60 male and pathway program. separate Manager development and Initiated in female 15’s streams for pathway for our Q3. players in each 15s and 7s 7’s program Jnr. age group by focused based at Jun athletes. regional • Identify the top academies by 36 male and Nov. female 7’s players in each Jnr. age • Continue to • Partnership with group by Jun develop 15’s MasterClass • regional Rugby for Winter program with Sessions. expansion into Engagement with London area by Southwest U17 June. group for Guelph Cross Border Series. Recruitment of

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 20 | London Based Coaches to Provincial Programs. • Identify 12 to 15 • Establish direct • Arrows are U18/U19 male pathway from continuing to players that will Ontario U18 to develop their feed directly into Junior Arrows Academy. U19 the Canada U20 (U19) to Arrows Ontario Team will 15’s Program by Academy (U23) remain Jr. Blues. Sep by June U18 and U19 Programs will train together in 2020. Developing blueprint with respect to ID of Talent for Arrows. • Ongoing • Excellent partnership partnership that with RC / CSIO will be expanding. • Maintain RC/CSIO to identify our Athletes Selected. partnership best national Meeting with RC growth by level and CSIO to identifying 20 to candidates by allocate funds for 24 players for December. 2020. elite U14/15 male Performance and female 7’s Analyst added. and 15’s programs by Mar • Support our • ONGOING - ETS elite athletes support • With RC, identify by providing established. No the top 5 to 10

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 21 | regional formal link with 15’s players to be university Universities has partnered with training sites yet to be set. their nearest supported by Continuing to rugby university ETS/University examine. program to S&C and support off- Coaching season training partners by and development Mar by Dec • Solidify regional hub • Operate all High • Maintain U15, • Completed Q2 • 240 junior identification and provincial hub Performance U16, U17 and regional athletes development model. programs at Manager U18 Boys and will be selected to full capacity. Girls programs “AA” and “AAA” (18 Teams x at Central and teams for 15’s HP 24 Players) Western competition Regions by Jun season by Jun • Expand Ottawa • EORU executed • ETS/CSIO to and Ottawa undertake two London/Sarnia programing in combine testings regions to U16 2019. for the 180 and U18 Boys London/Sarnia is identified Winter and Girls by still at Academy players Jun development by Apr. (16 teams in stage. U17 • Arrows staff to total) engagement at provide one PD Guelph. London development Winter Training session for all RO Site established. Provincial • Rugby Canada • Undertaken Nov coaching staff. to execute 3 30 • Five “AA” teams combine tests (3 male, 2 female)

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 22 | (40, Jumps and will compete at Bronko). Eastern National by Aug • ETS to • Undertaken Nov • Five “AAA” teams administer all 30 (3 male, 2 female) other testing at will compete Whitby Dome against elite by Nov. competition by • Establish • ONGOING – Aug (UK/USA) working Goal: To work • HUDL video partnership hand in hand with analysis system to with Toronto Arrows Academy be used by 100% Arrows for all for coach of Provincial technical development. teams by Dec training by Jun. • Performance • All provincial • U16 & U18 male Analyst to be teams selected and female teams hired by RO/CSIO as “Regional competed in to work with HP Teams” will Eastern Nationals Programs (paid compete at in Kingston in through OPHSI Eastern August. grant) by Jan. Nationals by Sep. • All provincial • HUDL video teams will system sharing of utilize HUDL all training video analysis sessions and system. game play.

• All players will have access to

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 23 | The Rugby Site • All athletes have technical access to The streaming. Rugby Site

• Increase high level playing • Identify and High • Continue EIRA • Completed EIRA • Continue EIRA opportunities for provincial develop Performance series at Series in July series for all 15’s teams. playing Manager Guelph male teams at relationships University by Guelph University with rugby July. by July. organizations • EIRA series • DELETED - • U16/U18 Girls15’s outside expanded to Games vs. Stars teams to play Ontario include U16 Academy (USA) Mid-West USA by and U18 that were July Women’s scheduled did not • 40 matches across competition by take place. Stars 10 Jnr. Provincial July. pulled out. programs against • Introducing • Over 40 UK international matches v UK touring side touring teams by touring teams games scheduled Sep to provide for our RO Age extra Grade Teams. competition by Sep • Jr. Arrows • DELETED - Stars (U19) to Academy (USA) compete at pulled out from Guelph vs. U19 series at the EIRA and a last minute. series of exhibition

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 24 | games in • Ontario to host preparation for Canada U19 male CRC in August 15’s 2019. Championships at • Adopt regional • Teams selected / Guelph University model for U20 Eastern National by Aug and Senior Tournament Women by Sep completed. Silver to match Medalists. revised RC structure • Sr. Men to be • RO established represented at “Senior Blues RC Nationals Development by Arrows Team” to Academy. represent at (Partnership) by Eastern Canadian Sep Championships (Halifax July Long Weekend). Very successful summer with Silver Medal. Establishment of Arrows Academy to replace Sr. Blues Talent • Standardized selection and • Depth chart High • Work with RC • RO HP staff • Depth Charts Identification talent ID criteria. of provincial Performance to establish attended RC HP developed for all • Develop position profiles and national Manager updated player Summit. 3-year 10 Jnr Provincial documentation (15s/7s). team athletes selection and plan established.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 25 | to be talent ID age grade produced criteria by Mar. programs by Sep each year. • Provide • ONGOING: • Individual • All talent provincial Working with RC Performance identification coaches with to provide Plans (IPP’s) documents position profile coaches with developed for accessible via documentation update Age 100% of players in Rugby for all winter Grade standards the 10 Jnr Ontario sessions and (S&C) and skill Provincial age website April Regional level grade programs Identification expectations. by Sep. sessions by Provincial Head Apr. Coaches Meeting held in November to examine needs. • Maintain/updat • All IPP’s done e all provincial post ECRC. Depth player IPP’s Charts established and Depth at Head Coaches • 100% of HP Chart Rankings Meeting. Coaches to be and make them provided with available to RC age/gender programs (7’s specific standards and 15’s) by for S&C testing by Sep. Apr

• Establish model/network for • Identify and High • Establish • DELAYED - Hope • Establish Regional talent ID personnel across engage Performance Regional YDO’s was to establish at coaches network Ontario individuals to Manager for West, the start of Q3. for West, Central • Establish 7s ID Pathway. support talent Central and Finances and East Regions East Regions in in support of 15’s

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 26 | ID across the support of 15’s presently not and 7’s regional province and 7’s available. programs by Mar. • Identify and regional engage 7s programs By specific Mar. individuals • Utilize Ontario • DELAYED - Summer Summer Games Games if held not conducted in in 2019 (U17 2019. Pushed to Regional Based 2020. • 2 to 4 Provincial Competition) team coaches to as talent attend 2020 OSG identification competitions in for Ontario U18 London to identify Program by Jul potential U15 and U17 male and female players for Provincial age grade programs (7’s and 15’s) by Sep • Establish greater links with • By 2020, all High • Establish • Delivered digitally • Undertake Poster Post-Secondary Education major Performance School and to all schools and Promotional Associations to identify identified Manager Club Poster clubs. campaign with all players for senior provincial school, club Promotional RO Clubs and programs. and Post- campaign to identified High Secondary recruit new School to recruit Education athletes and new athletes by Associations elite athletes • Engaged a Mar. events to be from other “Coaches attended by sports by Mar. Workshop” as

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 27 | provincial ID part of our final • Provide TWO staff. • All RO Winter combine session. coach workshops Academy in conjunction sessions will be with the RO HP open to all Winter Academy High School By Mar and Club • 10 new videos to Coaches by be added to April. Coaches Corner • Continue to • Total of 10 new for 2020 by Dec develop videos add as of “Coaches October 2019. Corner” Video site for all club and high school coaches by Dec. • Continue HS • Ongoing. coaches talent Coaches will ID network by recommend all June. new Winter Academy Athletes with Application Process. • Work with • Ongoing: Co- University ordinated by Cory Coaches Hector (Arrows) Network for for Men. Ontario players Blues Women’s identification Coaching Staff. (Jr. Arrows and

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 28 | Arrows Academy) by Dec

Player • Ensure all athletes engaging • By 2020, have High • All provincial • ONGOING • 100% of Development with provincial rep teams 4 high Performance athletes will be Numerous touch Jnr.Provincial have strength and performance Manager monitored/lead points have been players will be conditioning provision. training by our ETS established monitored/lead • Utilize state of the art centers active training and/or executed by ETS by Dec. technology to support in Ontario. partners by for 2019 and province wide athlete • By 2020, 50% Dec. expanding in • Jnr. Provincial development. of all 2020. Combine players to be • Develop a year round nationally #1 conducted supported for individual player carded rugby November 30th. S&C services by 6 development program for athletes are University sites by high potential/high Ontarians. Dec performance athletes. • By 2020, 90% • Develop 7’s specific player of all athletes • Conduct 8 Winter development program involved in Academy Training aligned with RC provincial individual Sessions (15’s and Canadian Sevens Academies player • Athletes • ONGOING - Still 7’s) by Apr • Develop curriculum of development supported by in consultation excellence for player program, will Ontario phase, has yet to • Establish development programs. be achieving University be established. partnership with • Continue to develop 7s Rugby Partners CSIO to execute specific athletes through Canada (regional) By elite 7’s alignment with Rugby fitness Dec. tournament and Canada Regional standards. coach Development Centers. development

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 29 | • Maintain the • ONGOING - weekend in year- round RO “One Calendar Kingston (March) development Approach” program: Completed for 2019/2020 season.

• Winter • 2018/19 in April. Academy Commenced Training 2019/20 in Sessions (15’s November and 7’s) Nov- • April:

• 7’s • Vancouver 7s (F) Competition Tropical 7s Florida Window: Mar- (M & F) July • 15’s • Eastern Nationals, Competition EIRA series Window: April- August • 7’s Club/Elite • Fall 7s Series Competition: Sept-Nov. • Support 7’s • RO Top “60” specific established. regional camps Camps and

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 30 | and training Regional Training (RO and CSIO) Sites/Dates by Dec established and began in November. • Develop RO • ONGOING - Not “Tight Five” yet established. program in partnership with Ontario Universities by Dec.

• Establish • Ontario U16 Girls partnership England Tour with Hartpury November 2019. College (UK) Training based at for PD Hartpury College. opportunities PD opportunity and hosting for for staff with boy’s U16 Hartpury RFC. tour/Academy exchanges by Nov Elite • Identify developmental • In 2017, plan High • Execution of • Inclusion of • Conduct U of G Competition windows to place high regional Performance UofG / EIRA touring sides EIRA competition Environment potential athletes into representative Manager competition by improved event. for 5 “AAA” Jnr. performance level competition. July. teams (3 male and competition. • By 2020, • Hosting • Excellent event. 2 female) 15’s) by launch 4 Eastern Over 700 athletes July funded Canadian participated.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 31 | • Develop and maintain HP regional Championships Excellent showing • 5 “AA” Jnr. teams programming for identified representative at Queen’s by Ontario Men: (3 male and 2 regional athletes. Men’s and University Aug. U16 and U18 female) to attend • Develop a regional Women’s 19-25th. Gold Women: ECRC in representative program teams. U16 Gold /U18 Newfoundland by across Ontario • Identify and Silver Aug • Enhance support system to a develop wider base of sub provincial support • Participate in • Excellent U19 rep team athletes (Nutrition, system and CRC’s Men u19 Event. Ontario S&C, Athlete Assistance). resources for by Aug undefeated in athletes. pool play. Silver • Host men’s CRC Medalists. U19 • Participate in • Quebec City Championships at Eastern Hosted. Silver Guelph University. Canadian Medalists. in July 2020 Championships Excellent • Participate in : Sr. Women event/developme Eastern Canadian and Men by nt opportunity. Championships Aug. Push to maintain for Sr. Women in for 2020. June 2020.

• Double # of • Played over 40 incoming tour tour game games by as all fixtures. levels by Sep

• Introduce 2 • Sr. Women inter-regional Games matches per Completed. team by Sep.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 32 |

• Expansion of • Toronto / Plan to 7’s Elite move tournament program to to July Long include Weekend 2020. Northern 7’s Series (July 2019- Toronto)

• Support Elite • INCOMPLETE - Athlete Not yet Training at established. Regional University Sites by Dec. • ASAD to • 10 Videos continue to Completed. drive RO Technical content Coaches driving age grade Corner PD and program. Video Production by Dec • Support the development of • Support key High • Establish a • Completed. • Maintain a clear Ontario 7s series program volunteer Performance clear player 7s Presented to player 7s pathway and Rugby Canada Elite groups to Manager pathway from athletes for the from club to competitions. facilitate the club to country start of Q3 as part country by Dec Ontario 7s by Mar of ECRC series. Pathway/Next

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 33 | • Align HP 7s Steps program to Presentation. RC Regional • “One Calendar” Development Pathway Centers to presented to support athletes for athletes and 2019/20 season. competitions.

• Research other Provincial • Research and High • Establish direct • Partnership • Consolidate Sport Organizations meet with Performance partnership established. partnerships with representative programs, current high Manager with the Arrows meeting Ontario Soccer develop a model for performing Toronto Arrows October 2019 to and Ontario successful competition and provincial and by Mar. discuss Academy development. national sport and linkage. • Identify a 3rd organizations • Continue to • Meeting with Ontario PSO to to review and communicate Basketball examine best discuss with Basketball Ontario and CSIO practices in HP representative Ontario - with respect to programming. programs. ongoing. program execution and • Continue to build support partnership with (September Arrows through 2019). Will 2020. continue dialogue.

• Arrows meeting October 2019 to

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 34 | discuss Academy and linkage.

• Reach out to • Met with Ontario TFC with Soccer Q1. respect to Sharing of best developing a practices. U23 Academy by Apr. • Engage clubs to nominate • Process High • Continue to • Ongoing: • Engage 100% of players, coaches, managers developed Performance broaden our Increase in Talent RO Member and match officials to and Manager recruiting base ID network. U14 Clubs with a view support regional implemented for Provincial Club Coach Player to broaden our representative leagues. to obtain Level coaches ID for our U15 recruiting base for required and managers Winter Academy Provincial Level information by Dec. coaches and from clubs managers by Dec. Staff • Recruit/Retain HP and S&C • Create 2 High • Produce 20 RO • Ongoing: 10 • 10 new videos to Development staff to facilitate professional Performance Coach’s Corner completed by end be added to developmental HP development Manager Videos with of Q2. Re- Coaches Corner programs. opportunities supporting engagement to for 2020 by Dec per year technical begin start of Q3. targeted at documents by provincial Dec. • Conduct two new coaches. • All Ontario • Ongoing: 30 HP staff based club, coaches attended development school and development workshops by representative session at Dec? coaches and Combine #3. Re- • 100% of HP management engagement for coaches and staff invited to first session on managers invited

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 35 | attend any November 30th to attend the Rugby Ontario and all other Core Queen’s 2020 HP Session by Skill sessions. Rugby Dec. Conference by Feb • Support RO • Staff attended staff to attend Queen’s three PD Conference. opportunities. Rugby Site (Queen’s Membership. Conference) by • Staff worked with Dec Hartpury RFC on November Tour. • Develop a network of high • Identify and High • Engage 18 • Sr. Women • Invite 2 NSM and level coaches to facilitate a recruit Performance Ontario and/or players lead 5 2 NSW players to consistent regional coaches in Manager Canadian sessions with attend two Winter representative program. key areas of Players to Academy (paid Academy session • Identify and develop specialism – deliver position $150 per session). as role models specialist skills coaches to Scrum, specific skill 3 players and coaches for deliver specialist sessions to Throwing, training to our coaching at Girls our young provincial teams, clubs, Scrum half age grade clinic (also paid). athletes by Apr schools and universities pass and athletes by • Select one coach • Identify and support a high Kicking. Dec. for each age level performance-coaching to provide cohort • Select one • Selected and position specific coach for each established. skill instruction age level to (i.e. Throwers, provide #9’s, Kicking, position Scrum and specific skill Lineout) by Apr instruction (i.e.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 36 | Throwers, #9’s, • Invite 4-5 referees Kicking, Scrum to attend 5 RO and Lineout) by Core Skill sessions Sep to improve Coach • Utilize referees • Referees attended and Players Rugby at 5 RO Core one winter session IQ with respect to Skill sessions to and one spring law by Apr. improve Coach session in and Players conjunction with • 100% of Provincial Rugby IQ with Talent ID Camp at players and respect to law Arrows Game. coaches to utilize interpretation HUDL resources By Dec. by Dec • All Provincial • HUDL set up for • 100% of Provincial players and 2019. Excellent coaches provided coaches to tool for all teams with access to The utilize HUDL and athletes. Rugby Site by Mar resources by • 100% of junior Dec Provincial players • All provincial • All coaches to be invited to coaches provided access join The Rugby provide with to The Rugby Site Site by Jun access to the The Rugby Site by Mar • All junior • All players have Provincial access. players to be invited to join The Rugby Site by Jun

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 37 | PILLAR 3: COMMERCIAL VISION: Continue to professionalize Rugby Ontario, strengthen our brand and development meaningful partnerships.

COMMERCIAL PILLAR AT A GLANCE

KEY RESPONSIBLE 2019 TARGETS 2019 ACTUALS TO 2020 TARGETS FOCUS AREA KEY ACTIVITIES PERFORMANCE STAFF 31 DECEMBER INDICATORS Branding • Develop a top-line brand • 1 consistent Chief Executive • Continue 100% • Existing • Review and strategy. brand for Officer and of existing partnerships pursue renewal • Consistent branding of Ontario Manager - partnership continuing with terms with Rugby Ontario Provincial Provincial Competitions, (e.g. Under Under Armour, existing partners. teams (Blues). programs Events and Armour, Abilities Centre, • Deliver enhanced • New Marketing Abilities Honda, ETS. value through the professional Centre, Honda, contributions from home ETS, Adelhard official partners established by etc) by Dec and suppliers: end of 2017 • Establish a • DELAYED by 2020: Increase minimum of 2 transition in the value-in-kind new CEO position contribution for partnerships on-field and off- (e.g. Local 27- field apparel by Carpenters 10% Union, a • Establish a financial minimum of 2 institution, new corporate partnerships with

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 38 | Penolta) by partner-led brand Dec activation opportunities by Dec • Develop long lasting • Continue to Chief Executive • Establish a • DELAYED by • Deliver 2 specific working relationships with grow the pool Officer and minimum of 2 transition in the marketing / partners. of corporate Manager - new CEO position promotional • Establish relationships sponsors. Competitions, partnerships activations with with brands that add • Establish 2 Events and (e.g. Local 27- partner brands by legitimacy to Rugby key yearly Marketing Carpenters Dec Ontario. philanthropic Union, a • Secure 1 • Develop champions for fundraising financial sponsorship in rugby in Ontario (Private events by institution, partnership with Donors, Corporate 2017, Penolta) by an affiliate rugby Businesses etc.). ongoing Dec organization (e.g. Toronto Arrows, Rugby Canada) • Establish the framework for and recruit members to serve an operational committee to support revenue generating strategies, including philanthropy and sponsorship acquisition.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 39 | • Develop consistent • Establish on- Chief Executive • Establish • 2 online shop • Implement four branding through on-line line store in Officer and Rugby Ontario windows (quarterly) on-line merchandising platform. 2017. Manager - online store by undertaken (July store sales Profitable, Competitions, March & October 2019) windows. sustainable Events and revenue Marketing stream by 2018. • Establish a centralized • Establish Chief Executive • City of • ONGOING - • Determine Board professional home for endowment Officer and Vaughan and Delayed by CEO / Member Rugby in Ontario. fund for Manager - Fletchers Field leaving in Q2. direction on Rugby Competitions, Group targeted whether to Ontario Events and partners by proceed with a Centre of Marketing Dec Centre of Excellence, Excellence. ongoing to 2020 Revenue • Redefine jersey • Grow Chief Executive • Targeted • INCOMPLETE • Engage brand / Generation sponsorship structure. recurring Officer and revenue of due to transition sponsorship sponsorship Manager - $100,000 by in the CEO consultant to funding by Competitions, Dec position review 15% in 2020 Events and commercial rights Marketing and assets. • Target new funding • Establish new Chief Executive • Key activity to • Completed in • Asset inventory opportunities available corporate Officer and establish new 2018 and valuation through Rugby Ontario partnerships Manager - corporate matrix is partners. with 3 key Competitions, partnerships developed by Q2 • Redefine partnership brands by Events and with 3 key 2020. expectations, shift to 2019 Marketing brands • 2 new corporate more mutually beneficial achieved by partnerships with agreements. 2018 (Under

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 40 | Armour, 2 key brands Honda, achieved by Dec. Toronto • Generate new Arrows) revenue by • Identify and • HP Partnerships executing an on- engage 2 more established with line auction of VIK brands by Dec. The Winning product Combination Inc, contribution from (BODYLOGIX), Honda by Q3. Shawn & Ed Brewing Co. for Hall of Fame. • Secure funding for • Partnership Chief Executive • 3 fundraising • Completed: • 2 HP-specific regional representative with Ontario Officer and events Summer Party Jun 27 fundraising events teams. based Manager - conducted by ($22K raised) / campaigns organizations Competitions, Dec Rugby in the Square delivered by Q3: and Events and completed July 5 1) 50/50 draws at government Marketing ($40K raised, split events; funding by with TIRF) 2) Create a 2018 Silent Auction at HOF Representative Dinner on Nov 23 Team Peer-to- ($2K raised) Peer campaign to generate sponsorship revenue in direct support of each respective HP rep team (i.e. Team banner program). • Continue to grow and • Generate 10% Chief Executive • Conduct all • RO Junior Cup • Conduct all professionalize Rugby of funding Officer and Rugby Ontario Day 25 Aug Rugby Ontario

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 41 | Event and Ontario major events. from events Manager - annual events • RO Minor Festival annual events Competitions (Mag 7s, Junior Cup Day, by 2018 Competitions, (Corporate 7s, 18 Aug (Rugby In The Management McCormick Cup, Mini • Grow event Events and Junior Cup • OWL Cup Day Square, Junior Festival). revenue up Marketing Day, 17Aug Cup Day, OWL 20% by 2020. McCormick • McCormick Cup Cup Day, • Generate Cup, Minor 19 Oct McCormick Cup international Festival, RO HS • Jr. 7s 25/26 Oct Day, Minor interest in 7s, Jr. 7s Festival, RO HS Mag 7s Championships 7s, Junior 7s tournament, ) by Dec Championships, generate Hall of Fame $25,000 profit • Targeted • INCOMPLETE Dinner) by Dec. in 2017. revenue of due to transition • Deliver 1 new • 2018 $50,000, $100,000 by in the CEO community 2019, Dec position fundraising event $75,000, 2020 by Dec. $100,000 • Establish 1 new corporate/social 7s/5s fundraiser event in 1 new city (e.g. Ottawa) Target Revenue: $45K • Secure min 1 competition event presenting / title sponsorship with brand activations.

• Use major events as a • Work in- Chief Executive • All major • Activations held • All major Rugby way to promote our conjunction Officer and Rugby Ontario onsite at Rugby In Ontario partners

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 42 | programs and partners to with the clubs Manager - partners the Square, Minor activating onsite our members, with direct to establish a Competitions, activating Festival, Junior as per contractual selling and marketing direct pipeline Events and onsite as per Cup Day, OWL agreement by opportunities to partners. to the club Marketing contractual Cup Day, Dec (Rugby In The • Develop a professional from the agreements by McCormick Cup. Square, Junior strategy to correctly sponsor. Dec (Rugby in Cup Day, Minor market and promote the Square, Festival, programs Junior Cup McCormick Cup, to the entire Ontario Day, Minor OWL Cup, etc.). sporting community. Festival, McCormick Cup, OWL Cup). • DELETED– • World Cup Conducted by sendoff Rugby Canada function conducted by Sep • DELETED– not • Golf conducted due to Tournament insufficient conducted by interest from the Sep community • Summer Party • Fundraising held on 27 June dinner/luncheo $22K raised. n (Martin Johnson) by Sep Communicatio • Create and deliver • Launch a new Communications • Grow social • Growth results: • Grow social n and optimal communication website in & Marketing media Facebook up 10% media followings Marketing 2017 Coordinator and Twitter up 5% by Dec:

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 43 | platforms to the RO • Double Social Manager - followings by Instagram up 22% Facebook - 8% membership. Media Competitions, Dec: You Tube up 412% Twitter - 5% following by Events and Facebook - 8% Instagram - 15% 2020 Marketing Twitter - 8% You Tube - 20% Instagram - • Run 4 Social 15% Media promotions You Tube - 20% by Dec.

• Investigate potential new • Introduce one Communications • Investigate • Ongoing: Planned • Investigate communication portals. new & Marketing possibilities for 2020 possibilities and if communicatio Coordinator and and if appropriate n portal by Manager - appropriate introduce new 2020. Competitions, introduce new Communications Events and Communicatio Portal by Dec Marketing ns Portal by Dec • Through RO • RO Communications • Monthly • 10 newsletters • Distribute 10 Communication Communicati & Marketing newsletters distributed in monthly platforms, ensure RO on platforms Coordinator and distributed (Bi- 2019 Newsletters members are updated in updated daily Manager - monthly in off- starting in Jan and a timely fashion on all Competitions, season) by Dec continuing till end relevant rugby news. Events and • News updated • Website and of 2020. Marketing daily via social media • News updated website and platforms daily via website social media by updated daily or and social media Dec as required. by Dec • Targeted marketing and • Targeted Communications • Provide • Provincial Events • Provide communication program marketed and & Marketing professional streamed via professional to create positive communicatio Coordinator and communication YouTube communications messaging around the n program Manager – s through Channel. through graphics developed Competitions, graphics and and multimedia

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 44 | benefits of participation and Events and multimedia for - Cross Boarder for provincial in rugby. implemented Marketing provincial team Series. team matches by • Redefine marketing by 2020. matches by - Eastern Dec strategies around Ontario • Research and Dec Canadian • Streaming of 4 Senior Blues implement • Stream Rugby Major Provincial competitions. marketing Provincial team Championship Events via strategies matches By s. YouTube Channel around Sep - Ontario Ontario Women’s Senior Blues League Final. competitions - McCormick by 2020. Cup Corporate • Strengthen ties to the • By 2020, Chief Executive • Continue • Attended Dimes 4 • Continued Social various rugby encourage Officer, Director partnerships Times Event partnerships with Responsibility communities through each member of Administration with Their March 21, community offering support to club to and Member Opportunity, Assisted at a local development worthy charitable champion a Services, Rugby MLSE school program programs / organizations. local cause. Development Launchpad, the • Attendance at 2 partners, • Continue to promote and • Promote club Manager Abilities summer camp including but not support clubs that take a community and Manager - Centre, programs planned limited to: Their proactive approach to activities and Competitions, Canadian Tire for July with Their Opportunity, making a difference in partnerships Events and Jumpstart by Opportunity. MLSE Launchpad, their communities. through RO Marketing Dec • Planned event Abilities Centre, • Partner with charitable media partnership at Canadian Tire organizations to provide channels Minor Festival and Jumpstart by Dec an opportunity for Rugby • 2 strategic Their Opportunity • Continued Ontario’s membership to partnerships end of year event. delivery of Mixed make a difference. established • Participation IN Abilities / with MLSE Launchpad Adaptive Rugby charitable Summer Camps programming

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 45 | organizations • Canadian Tire with partner by 2020. Jumpstart organizations. program • Identify 1 new • Mixed Abilities community match conducted partner at Rugby in the organization to Square, including inspire growth participants from and awareness of the Abilities rugby in Ontario. Centre “Thrive” • Celebrate program. Member Club community support through a recognition program at the Hall of Fame & Awards event.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 46 | PILLAR 4: FINANCE/ADMINISTRATION VISION: To raise the professional standard of the organization by remodeling and enhancing operational and administration processes.

FINANCE/ADMINISTRATION PILLAR AT A GLANCE

KEY RESPONSIBLE 2019 TARGETS 2019 ACTUALS TO 2020 TARGETS FOCUS AREA KEY ACTIVITIES PERFORMANCE STAFF 31 DECEMBER INDICATORS Financial • Remodel the organization’s • Online Chief Executive • System • Completed in • System Management financial system, processes financial Officer, remodeling 2017 and 2018 remodeling and budgets. system Director of completed in completed in identified and Administration & 2017 and 2018 2017 and 2018 implemented Member through Live through LiveCA Services, CA Chief Operating Officer • Increase financial • Increase in Chief Executive • 2020 Annual • ONGOING – • 2021 Annual independence and health of the Officer, Budget Board Targeted for Budget Board the organization. percentage of Chief Operating approved by January 2020 approved by Dec • Deliver a balanced budget. discretionary Officer Dec over targeted • Maintain the • ONGOING – funding by percentage of Pending Q4/Year- 10% discretionary End financial • Reduce the over targeted statements to percentage of funding by 10% confirm outcome. annual by Dec revenue RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 47 | derived from • Reduce the • ONGOING – registrant fees percentage of Pending Q4/Year- by 5% annual revenue End financial derived from statements to registrant fees confirm outcome. by a 2% by Dec

• To meet all annual financial • Ontario Chief Executive • 100% of • 2018 Audited • 100% of Ontario reporting requirements. Ministry and Officer, Ontario Financial Ministry RO Director of Ministry Statements requirements met governance Administration & requirements provided to the by Ministry due annual Member met by Ministry Ministry as dates requirements Services, due dates. required by 31 • 2019 Audited met. Chief Operating • 2018 Audited March Financial Officer Financial • 2018 Audited statements statements Financial provided to the provided to the statements Membership by Membership by provided to the April April Membership In April Membership • Integrate an effective and • New Director of • New • ONGOING- • Review Sportlomo Services efficient membership registration Administration & registration SportLomo functionality and registration platform and platform in Member platform upgrades being recommend process. place for 2018 Services, introduced introduced for the potential changes season. Membership through registration for 2021 by Dec Services SportLomo in platform Coordinator 2018 • ONGOING - Bi- • Review weekly meetings functionality held with and SportLomo to recommend review and

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 48 | potential recommend any changes for relevant changes. 2020 by Dec • Rugby Ontario provided active leadership in the ongoing development of the platform for rugby across Canada through participation in the Rugby Canada Registration, Membership & Insurance Steering Group. • Provide educational • Registration Director of • Sport Lomo • Four online Club • Sport Lomo opportunities and resources webinars and Administration & registration Training sessions registration to member clubs on resource Member webinars and held, resource webinars and registration procedures, materials Services, resource materials resource insurance. available to all Membership materials, distributed materials, clubs for 2018 Services including any including any season Coordinator 2019 updates 2020 updates available by available by March March Operations • Integrate central • New CMS Director of • New CMS • Ongoing – • Attend management system to platform in Administration & platform Weekly meetings SportLomo bi- support administration and place for the Member introduced held with weekly meetings operational processes. 2017 season. Services, through SportLomo to to review and Membership review and recommend any

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 49 | Services SportLomo in recommend any relevant CMS Coordinator, 2017 relevant CMS platform changes Manager - platform changes by Dec Competitions, • Updates for 2019 Events and • 2019 updates season completed Marketing completed by March • Develop and deliver annual • Operation Chief Executive • 2019 • Completed in • 2021 Operational operational plans linked to plans annual Officer, Operational January 2019 Plan Board Strategic Plan. approved by Director of Plan Board approved by Dec RO Board. Administration & approved by Member Services Jan • Meet all Ontario Ministry • Annual Base Chief Executive • OASF • 2018 Audited • OASF reporting Sport Recognition Policy funding Officer, reporting Financial requirements requirements. received from Director of requirements Statements completed as per Ontario Administration & completed as submitted by 31 Ministry timelines Ministry. Member Services per Ministry March • OASF funds timelines • $40,000 balance received as per • OASF funds of 2018-19 OASF Ministry timelines received as per funding received • Attend and Ministry in January. participate in timelines • Confirmation Ministry organized received in Q3 of events as required $200,000 annual funding for 2019- 2020 • Attend and • $160,000 of 2019- participate in 2020 funding Ministry received in organized October

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 50 | events as • CSIO Safe Sport required Symposium attended by Nicole Kovacs, David Patterson, Ryan Jones in March • CSIO High Performance Symposium attended by Paul Connelly, Sean Medeiros, Ryan Jones in March • OHPSI Best Practices Workshop attended by Paul Connelly and Myles Spencer in November. • Ministry representatives attended Rugby in the Square in July Membership • Increase the frequency in • Membership All staff • Membership • Surveys • Membership Engagement/F which staff formally engage satisfaction satisfaction undertaken with satisfaction eedback the community through surveys surveys Clubs and surveys interviews. conducted conducted as registrants conducted as relevant by Dec relevant by Dec

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 51 | • Continue to test what is annually in • RO processes • ONGOING - • RO processes working versus what is not relevant areas reviewed and Annual review of reviewed and working, continue to • Annually amended as RO policies and amended as improve our processes to review RO necessary to procedures being necessary to better serve our members. processes and improve undertaken in improve member amend as member December. service by Dec necessary to service by Dec improve member service.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 52 | PILLAR 5: GOVERNANCE VISION: Establish and implement cutting edge Governance practices which makes Rugby Ontario a recognized leader amongst Canadian sporting organizations

GOVERNANCE PILLAR AT A GLANCE

RESPONSIBLE 2019 TARGETS 2019 ACTUALS TO 2020 TARGET KEY STAFF IN 31 DECEMBER FOCUS AREA KEY ACTIVITIES PERFORMANCE ADDITION TO INDICATORS BOARD OF DIRECTORS Board of • Ensure all RO business is • Conduct a Chief Executive • Minimum of 6 • Board meetings • Minimum of 6 Directors conducted in accordance minimum of 6 Officer, Board held on Jan 13, Board meetings with legal requirements and Board Director of meetings Feb 24, Mar 15, conducted by Dec RO by-laws and polices. meetings Administration & conducted by Mar 31, May 26, annually. Member Services Dec June 23, Sep 15, Nov 23. • Oversee the • 4 yearly Chief Executive • 2019 • 2019 Operational • 2020 Operational implementation of RO Strategic Plan Officer, Operational Plan approved in Plan developed Strategic Plan. developed Director of Plan developed Jan and approved by and Administration & and approved Jan implemented. Member Services by Jan • Quarterly • Approve • Strategic Plan • ONGOING – Operational Plan Annual targets Planning process Reports provided Operational reviewed by in development to the Board Plan. Dec for 2021-2024 • 2021-2024 Strategic Plan Strategic Plan

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 53 | developed and Board approved by July • Recruit dedicated • Professionals Chief Executive • Professionals • Relevant • Professionals professionals to provide identified and Officer, identified professionals identified where guidance to Rugby Ontario engaged Director of where relevant identified on a relevant and CEO. across all areas Administration & and engaged needs basis. engaged by Dec of operation Member Services by Dec on a needs basis Risk • Monitor all aspects • Review and Chief Executive • Risk • Harassment • Risk management Management associated within the risk amend risk Officer, management policies reviewed policies and management framework. management Director of policies and and amendments procedures to be policies and Administration & procedures to approved by the reviewed, procedures as Member Services be reviewed, Board in amended and required. amended and September. CEO approved by CEO approved Dec by Dec

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 54 | Stakeholder • Develop and maintain • Annual review All staff • Relevant • Completed • Relevant Relations positive relationships with of all stakeholders stakeholders RO registrants and clubs, stakeholders. surveyed by surveyed by Dec Provincial Unions, Rugby Dec Canada, commercial • Attend Ministry • CSIO Safe Sport • Attend Ministry partners, the Ontario organized Symposium organized events Ministry, other PSO’s and events as attended by as required by relevant community groups. required by Nicole Kovacs, Dec Dec David Patterson, Ryan Jones in March • CSIO High • Chair & CEO to Performance attend Rugby Symposium Canada AGM attended by Paul (Apr) and Bi- Connelly, Sean Annual meeting Medeiros, Ryan (Oct) Jones in March • OHPSI Best Practices Workshop attended by Paul Connelly and Myles Spencer in November. RO presented to the OHPSI PSOs on the HP Women’s 7s program at this workshop.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 55 | • Attend Rugby • Chair & CEO Canada AGM attended RC (Apr) and Bi- AGM in Victoria in Annual April. Chair & meeting (Oct) Interim CEO attended RC Semi-Annual Meeting in Ottawa in September.

RUGBY ONTARIO OPERATIONAL PLAN 2020 PAGE 56 |